Reviews of Quality Heating and Air LLC. (HVAC Contractor) in Louisville (Kentucky).

Quality Heating and Air LLC

97 Reviews

79 Comments

HVAC contractor

1156 Bardstown Rd, Louisville, KY 40204, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Quality Heating and Air LLC, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Quality Heating and Air LLC

Sunday

Closed

Monday

8 am–5 pm

Tuesday

8 am–5 pm

Wednesday

8 am–5 pm

Thursday

8 am–5 pm

Friday

8 am–5 pm

Saturday

Closed

Reviews of Quality Heating and Air LLC

Stephanie Avdagic

This is literally the best company I have ever dealt with. The owner, Austin, is incredibly professional and knowledgeable. He takes the time to identify issues and fix them correctly. He explains everything he is doing in a way that my husband and I understand. He really makes you feel like you and your family (and dog!) are his most important customers. He will get our family’s business forever, and we will refer him to everyone we know. Don’t waste your time reading any more reviews and call these wonderful people!

Tim Love

I have had two complete systems installed and some repairs done by Austin and his team. Having rental property and a home of my own for many years I’ve used several HVAC contractors. Many of whom I felt I could not trust. I have found that Austin is honest, fair, respectful and professional. I will not use anyone else for HVAC service. I am not a family member nor am I getting a discount for this review. There are a few dishonest actors out there so do yourself a favor and call Quality Heating and Air when you have an issue.

Michael Jenkins

Project 1: Todd was professional, timely, and honest about the problem and repair of our AC unit. Project 2: Austin and his team were solid and completed high quality work with good attention to detail. They installed air purifiers and a humidifier system and fixed older ducting to increase efficiency. Highly recommend this company for HVAC projects! Project 3: Richard and his team completed high quality work today on our AC installation to replace equipment that they had serviced and tracked for a while and gave honest feedback about how to repair or replace. Austin talked through the options and went the extra mile and gave a good deal on all the work involved. He is definitely our go-to guy for all things AC and furnace.

steve rockhold

A/C went out last September so I had a new full HVAC system installed. Austin was thorough in his assessment of my needs and available options. The installation was an extremely smooth, quick process, and the new system works great. Since installation, Austin always makes himself available to answer any questions I might have in a timely fashion. His knowledge and customer service are fantastic. Wholeheartedly recommend Quality Heating and Air LLC.

kiah Brown

This company is amazing! I’ve now had 3 different HVAC companies come out to my house and they were the first to be up front and honest and not try to sell me anything. I was expecting to have to spend at least $5000 and now am looking at $0 because of this honest company! Definitely recommend !

The Indecisive Hobbyist

Austin and his crew are the absolute best in the business! I have been using their services for a few years and they do not compare to other contractors. I just had them replace my entire HVAC system after a couple of years of patching it up to make it work for the hottest and coldest days of year. Austin took the time to make sure we had the perfect system for our home without over or underselling us. Will never use anyone else in Louisville!

William Wyatt

Great company to deal with. They've handled all of my HVAC needs for the last 3 years, including installing my new system. Austin is always friendly and responsive. I once had an issue with my system and he was at my door less than an hour later. They went above and beyond to make sure that everything with the installation is clean and efficient. They've got my business forever!

J. Glasnovic

Quality was easy to work with from the moment I made my first call. The quote they gave us was substantially lower than some of their direct competitors, for slightly better equipment. Their turnaround time on installing our new AC/Furnace was extremely fast. Their service manager and installation techs were friendly, professional, and got the job done right. As stressful as it is for your AC to finally go out, between the discomfort of a hot house, and the money you have to invest in getting it fixed again, Quality made the process a lot easier to deal with. I highly recommend considering them for your HVAC needs.

Bill Mcclish

Great service, knowledge and advice. Austin and Chuck were not pushy, they gave 4 quoted options, not just one, and let us make our decision. Very easy to deal with. Prices were unmatched by competitors and in most cases considerably lower for better equipment. Install went smoothly and they left my house clean when they were done. I will be updating my AC unit soon and these guys will be the ones I call. Honest guys at an honest price. What else can you ask for?

Coleman Hulette

I have always had a great experience with Quality Heating and Air! I recently needed a second opinion on the status of my furnace. Austin showed up with the proper testing equipment and gave me an honest assessment. I would HIGHLY recommend Quality Heating and Air for ALL heating and cooling work. Quality is GREAT to work with!

Sean Berry

I highly recommend Quality Heating & Air LLC. Austin with Quality came out at 8pm (30 min after I called) for a second opinion after a different company was attempting to pressure me to replace my furnace. Austin took his time to not only make sure the furnace was safe, but to make sure I understood why and what to look for. On top of all that, he did this all as free second-opinion service call.

Adam Schwab

This company was a breath of fresh air after I was scammed by 2 Bryant Heating and Cooling technicians. Bryant Heating and Cooling lied to me stating that my recently purchased furnace's control board was bad and needed to be replaced. They wanted to charge me $649.00 just for LABOR! Tod came over from Quality Heating and Air the next day and informed me the control board was perfectly fine and it was just the limit switch. He got it working for less than a fraction of what Bryant's Heating and Cooling wanted to charge. Quality Heating and Air is now my go to HVAC company and I would highly recommend to anyone needing an honest, affordable HVAC company to hire.

Julie Campisano

Austin & Todd are the best! I have used their for years. They installed my new AC unit and my new furnace. They are always there when I need them and always answer my questions!

Deanna USC

This was the first place I called after reading the good reviews on Google. My elderly parent's AC was not functioning properly and it was a hot day. They were there in less than 3 hours. They did an excellent job and did not try to sell another unit and were very honest. They cleaned the unit and charged it with freon. Highly recommend this place and will be using them in the future for any repairs.

Katie Renfro

We have used Quality when we needed a small repair and have also had them put in new systems. Austin always dose a great job and responds very quickly. They are also very affordable. I will not call anyone else for my heating and air needs.

Jared Hulstine

These guys have always provided us with thee best service, extremely fair and patient. From the initial call to the appointment set up, service call, parts & labor, and payment, I feel that they have taken care of business in a way that has given my wife and I complete peace of mind. Planning on replacing our HVAC in the not so distant future, and will be doing all of that business with Austin and the guys from Quality Heating & Air. They've worked on both ends of our system, with multiple calls in the last 5 years.

Tina Lichtefeld

They are the BEST! During our last heatwave, they responded within 24 hrs and over a weekend and had it repaired! Plus, were able to quickly switch warranty to us since we were the new homeowners.

Ron Fox

Quality HVAC always takes care of us. Recently LG&E sent their contractor out to replace our gas meter (regular maintenance) and the kid on the job said he was not allowed to relight our water heater because of a draft in the flew. Austin came out the same SATURDAY (looking like he already had plans) and he assessed and took care of the problem. He showed me that there was in fact no carbon monoxide leaking (using a high-tech detector) and relit the water heater for us. These folks are there when you need them and always courteous, respectful and professional. I've used them for everything from spring/fall systems check to replacing an entire AC system in two apartments (at once). They always deliver and never any BS. I have and will continue to recommend them to anyone needing AC services in our area!

Barbara Hartman

The thing we appreciated most about Quality is their respect for our desire not to have to buy new equipment unless absolutely necessary. Austin was diligent, good at explaining things and has outlined steps we can take to see what happens. Our unit is old but not dead yet and he got it back to working efficiently so we weren't using unnecessary electricity. Would not go with anyone else.

Dana Ginter

Austin and his team are the BEST! We have been a customer for years and can't say enough about their professionalism, responsiveness and overall knowledge and expertise! Highly recommend!

Tanya Hahn

Top notch, on time, and great price! They called 10 minutes before arriving and showed me the damage and what needed to be replaced and why. When replacing covered my hardwood floors with canvas and cleaned up after and showed me what I needed to know. All the men working in my home were respectful and friendly. Thanks for a quick and easy transition of getting my new furnace.

Tom Ketterman

This is the best HVAC company I've ever dealt with. They have been servicing my system for several years. Two years ago they installed a new a/c for me and this year a new furnace. They have been very responsive to our needs and helpful and forthcoming with whatever information I requested. They are professional, respectful, and very knowledgable about their craft.

Twayne Sheckles

Austin and Chuck are both very knowledgeable and honest and helpful with any questions and recommendations. They truly care about their clients and work hard to show it. I would definitely recommend using this company for any heating and air needs! They are really great!

Stephanie Jorgensen

Excellent experience! I would highly recommend these guys. Honest and trustworthy and never made me feel as if they were making a sales pitch. Ask questions, get an honest answer. They were fast and friendly. I have not had a better experience with any type of repair or appliance service. Thank you for extending the life of my a/c unit by a year. It gave us the time to save the money we needed for the unit we wanted. Good not be happier

cathy wagner

Will definitely recommend! They were professional, and answered all of our questions. The quality and value of their work was fantastic. They arrived on time, and finished the job including all the clean up the same day. Glad we went with Quality Heating and Air!!

Gavin R

The service was very professional and courteous. I had a gas furnace installed and the installers were very informative, professional and thorough. They had no problems answering my questions and I learned a couple of very valuable insights. The furnace has worked flawlessly :), I highly recommend Quality Heating and Air.

Stephanie Montgomery

Excellent service. Doug Heck & John Harley arrived and diagnosed the problem in less than five minutes. Both were very knowledgeable and very personable. Quality Heating & Air has a new, loyal customers customer thanks to Doug & John!

RockosRewards

Quality has serviced my system for three years now never once missed an appointment. This time I needed a new air conditioner and they worked with me to figure out the best one for my home and the best value for my dollar. I appreciate the work they do. Everything was completed on time on schedule and at the cost quoted.

Tamara Williams

I was so nervous about using a new company because I have had several bad experiences. This company had 5 stars so I tried them out, and I am so glad that I did. My technician's name was Todd and he was bright, bubbly and kind. He was proficient and honest. I am super impressed with this company. :)

Alex Heichelbech

I really can't say enough about how awesome Quality Heating and Air is. This is the third time they have been out to help me (for 3 unrelated issues) and each time I'm blown away with their customer service. I tried to call them at 10pm last night when out AC had been out for a while and try hosue was heating up. I got a call back at 8am this morning where they firstly appologized for being busy overnight and said they would send someone right out. Todd called when he was 30 minutes out and showed up and got right to work. Checked my thermostat, then the HVAC then the outside fan. The issue was a tricky one and Todd made sure to check all possible issues. Even better he was explaining everything along the way so I knew exactly what was going on. He finally found the issue and was able to quickly fox it and joy on joys it was under warranty. I was so happy with the service I went ahead and scheduled an HVAC service for next week to make sure everything is in tip top shape. I want to thank Quality Heating and Air and Todd for their quick and friendly help. I'd recommend them to everyone.

Lori Hensley

I had my heat go out at the worst time ever but I had a great company come to my rescue and do a speedy change out and upgraded my whole system with a variable speed 2-stage furnace and high efficency heat pump. Much to my delight it also qualities for a tax rebate. I can now relax and enjoy a very comfy cozy home thanks to Quality Heating and Air. It was also a very comforting feeling when the guy that was sent out also wore a picutre ID around his neck so I could quickly identify that he really worked for the company. Here's hats off to Quality for a job well done!

Paul Devenski

Being new to Louisville we needed to build a list of tradesman for various services and really lucked out finding these guys. They show up at the time promised ,inform you on what's wrong or needed , and the approximate cost. I would highly recommend this company (we request Austin) for any HVAC need.

James Wade

We were very impressed with Austin. He worked with us on moving some ductwork around in our house and was very patient as our plans changed during the course of his work. Would highly recommend.

Meagon Pait

We had major leaking due to a broken furnace (installed by ANOTHER company). I called John McCleve at Quality Heating and Air and he came out right away! He was not only quick and efficient, but polite and went above and beyond what we needed. I highly recommend using this company, as it is the only Heating and Air Company I will use from here on out! You wont be disappointed!

S. Sterling

I called them on a weekend evening because my furnace was blowing cold air. They were in the area and arrived in less than 30 mins. The problem turned out to be simple (reduced airflow), and they didn't even charge me for the call- probably because they know that they have made me a customer for life!

Adam Vessels

As General Manager of a high traffic restaurant in the Ohio Valley it is imperative that you have a reliable heating and air company on stand by. Quality heating and air has a very professional staff that is always on time. They build personal relationships with all of our managers and always defuse a sticky situation quickly. I would rate them five stars time and time again. Cafe' Lou Lou.

Ben Boyett

Austin, fixed our AC like a boss! We had four different companies come out to look at the unit. Not only was he the only one who could locate the real source of the problem, he was able to fix it for waaay cheaper than any of their competitors. 5/5 would call again.

Kristen Estes

I had a great experience with Quality Heating and Air! I was very impressed with how quickly they responded, and the manager and technician were extremely nice and professional. What could’ve been an awful situation was resolved with zero hassle.

Bo Wheatley

We couldn’t be happier with our new system for our upstairs. Austin and Doug were professional and got everything done in a timely manner. We highly recommend Quality.

Jennifer Webb

I couldn't reach my long-time company, & a friend recommended Quality Heating & Air. They were FAST, punctual, friendly, honest, and are NOW my new go-to for service. Fantastic!

Diane Ralph

Great service installing a new unit. Highly recommend that you get a bid from Quality Heating and Air for a replacement unit before you use someone else.

Austin Carver

Was able to get my AC seen in just a few days, the tech took time to explain everything that was going on with my system and how to improve it. Took his time to make sure everything was just right. I will use them again.

tuttce6

Highly recommend! Excellent service every time we call! Have gotten us in on short notice as well as after hours and their prices are great! We will be repeat customers for many years!

Mandy Spear

Quality came out and were very professional.They are by far the best heating/air company I’ve ever dealt with. Would highly recommend!

Keith Hutcheson

We have used Quality Heating and Air for all of our heat and air needs....they are more like good friends and take the worry out of a bad situation. Fast and friendly. Thanks.....

Zelma Mapp

Austin was great, thorough with repairs, and answers all my questions.When I called he came right away. Great company. I would definitely call them again.Thank u!!!!!

John Nowak

These guys might be the most qualified and honest HVAC specialists I have ever had in 20yrs of owning a home!

Daryl Newton

They were great. The owner and the employees were quick, professional, friendly and helpful. I would recommend

Rosanne Hoffmann

Quality Heating and Air is a great company - I've received excellent service for over 10 years!

Leslie Rodriguez

Efficient and trustworthy - we always go with them for any issues regarding our furnace or AC unit.

Shannon Gonter

Great experience in working with Quality Heating and Air over the years - highly recommend.

Hal Riedling

Austin did a great job and was very helpful and explained all services. I would recommend him.

Steve Gill

Great Job! Really appreciated the quick response. I have worked with John for over 10 years in various projects and would recommend him highly.

Michael D

Very professional, knowledgeable, trustworthy, and reasonable on their prices. They did excellent work. I would highly recommend.

Charlene Cayton

Called this company after 8pm on a Saturday and they came right out. Did the job at a very reasonable rate. Would highly recommend!

Terra Money

Fast, friendly , above and beyond the best and most professional I have dealt with in a long time . I would recommend to anyone! And good with children running around them(;