Reviews of Maeser Plumbing, HVAC Louisville KY. (HVAC Contractor) in Louisville (Kentucky).

Maeser Plumbing, HVAC Louisville KY

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HVAC contractor

HVAC contractor

11101 Electron Dr, Louisville, KY 40299, United States

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Information of Maeser Plumbing, HVAC Louisville KY, HVAC contractor in Louisville (Kentucky)

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Reviews of Maeser Plumbing, HVAC Louisville KY

Jeffery Goodman

Talked to Susie on the phone set up the initial consultation with Measer. William Vincent and his helper showed up the next day gave a quote and they replaced the water heater the next week. Everyone was professional and courteous from start from the phone call to the finished job. William Vincent was knowledgeable, professional, courteous and trustworthy. Completed the job in a couple of hours of replacing the water heater. They will be called again for my plumbing needs.

Phill DiCenso

Steve went absolutely above and beyond for my family. He knew that we had been burned by several companies who couldn't fix our furnace/gas problems and he made sure to take care of us. He stayed on the job until he knew our issue was completely resolved. He even came by the next day to check on us. We will only be working with Maeser for our plumbing and HVAC needs from now on and will recommend them to everyone in the area.

Charles Almeida

Big Shout out to Maeser and Technician Joe H., I contacted them about my water heaters being nearly 20 yrs. old and needing replacement. Through the Home Depot Referral program, I got connected to Maeser for a 80-Gal Hybrid Water Heater replacing (2) 40-Gal electric heaters and Water Softener System. They were able to come out and provide an estimate that was spot on to what we paid when they were done. No surprises, no guess work. An unforeseen issue arose, and Tech Joe H. was able to fill in sight unseen. Came in on the day of the scheduled work assessed his needs for the job and was able deliver results. Joe was very clear and communicated multiple times throughout the work he was doing. Considerate that we had 3 young children in the house during the work notified us when vapors may become too strong so we could plan accordingly. This level of care and consideration is far beyond what most technicians display. High regards to Maeser for being able to get out as fast as they did and 10 stars for Joe H. who provided above par support during the work performed. To the scheduler, the work performed was WAY more than 4 hours to complete and I knew that based on 4 other quotes we'd received. 2-day job completed in 8 working ours (not including the Wearhouse run). For all the work done, this was incredible timing.

J Sorrels

Amazing service across the board. Our HVAC system was on it's last leg and in desperate need to be replaced. Seeing it was from the mid 80s, this was to be expected. What wasn't expected was experience we experienced when we met with Maeser. Starting with the initial consultation with Cody. What was expected to be a dreadful experience, ended up being a great experience. Cody was through and helpful, covering every aspect of each option. We never felt any pressure to purchase one unit over another. Instead he covered the units available and recommended the more affordable option as the primary choice. After patiently answering all of our questions, we felt confident in the system we purchased. The next step was the installation. Which was amazingly two days after we met with Cody. Keith was our primary installer. He arrived on time and was a complete professional with every aspect of the removal and installation. Within less than 8 hours, Keith and his assistant had the old system completely removed and the new units in and running. He made sure we knew how to operate our new thermostat as well as showing us his to replace the new air filter when needed. Thank to the crew at Maeser for making every aspect of this process enjoyable.

Susan Perry

I have used Maeser several times and have always been very happy with their service. This time I was able to go online and schedule a plumber to come out the same day and clean out kitchen sink pipe. So easy using the website to schedule the service. No phone calls; no waiting on hold. It was great!

Paula Beauchamp

Mr. Cody Matherly was my service tech and I was notified by text he was on his way along with his picture. I was very pleased with that due to security. When he arrived he listened to me explain then assessed and began his work. He was very professional and informed what he was doing every step. I asked several things about plumbing that he answered even though had nothing to do with this job. I would definitely recommend Mr. Motherly and thank him for his courteous and professional attitude. The job was completed and price was affordable.

Phil The Thrill

From top to bottom, this was about as good an experience as you can have when you need an unexpected plumbing repair. I was able to find a time online, I was notified 30 minutes prior to my plumber's arrival (with picture and profile!), and when he did arrive, Tom Jones was personable, professional, and explained every step of the process and all my options along with pros and cons for everything. I feel like I got a very fair price for very good work. Maeser, you better be taking good care of Tom over there because I can't imagine calling anyone else for future work! :)

Jeffery Helms

Very courteous and professional. Took ample time to explain to me their trouble solving techniques. Offered options for cost of project. I've been in facility management for 35-years and and am very experienced in maintenance and repairs of many types of systems. I've done the hands on work extensively. The crew members did excellent work. Second time using Maeser and had very good experiences on both occasions. I would not hesitate to recommend them and have done to several friends.

Justa Man

Mr. McClain was great to work with. Friendly, knowledgeable, and kept me informed as to what was going on. After hearing my explanation, he looked at the problem area, made a diagnosis, developed a plan of action and executed the plan to perfection. He is an excellent representative of your company. Next time I need a plumber, Andrew McClain will be the man that does the work. Thanks for sending such a high quality technician to my home to fix my issue.

Jordan Brown

William, the tech who performed this service was prompt, on time, professional, and very pleasant to work with. He offered two options for service, explained both and allowed me to determine which to choose. When I chose, he proceeded to perform the operations promptly and effectively. He also explained the use of the device and where to find one if I wished to purchase one for myself. Overall, I have to say that this visit was pleasant, effective, and educational. I would strongly recommend Maeser Plumbing to anyone looking for a qualified and quality plumbing company.

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