Reviews of GreenBox Heating & Air. (HVAC Contractor) in Louisville (Kentucky).

GreenBox Heating & Air

652 Reviews

382 Comments

HVAC contractor

Heating contractor

1060 W High St #120, Lexington, KY 40508, United States

Description

Information of GreenBox Heating & Air, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of GreenBox Heating & Air

Reviews of GreenBox Heating & Air

Marshelle

A friend referred them to us.... I'm glad we called them cause they quoted us a cheaper price than the other company and they had financing options as well and that was a plus...Josh, Jonah, and Jordan these guys were awesome they did a wonderful job i would definitely recommend them to anyone

Bill O'Brien

Josh diligently and patiently walked us through all of the options for a new system heat pump blower and AC unit, and make great recommendations. The installers, Zach (the lead) and Christian were everything one would want: they were on time, personable and friendly, and professional; they worked really hard and did a great job on the installation; they checked their work and made sure it was correct before they left; and they did not leave until we had a complete understanding of the new system, how to operate it, and all our questions were answered. They did this all in the blazing heat and direct sun. Five Stars to Josh, Zach, and Christian. Perfect!

Bobby Oliver

Highly recommend. Prompt service, excellent work. Thanks to Brandon for the estimate and plans. Great thanks to the crew Dawson, Jordan, Nathan, and Zack who all worked in the pouring rain ALL day replacing the HVAC to make sure we had a functional system before they left. When issues of placement came up, they worked with us on options and adjusted. A lot of work in very little time, in rough conditions, appreciative and thankful.

Fred Jolly

JD thoroughly explained issues with our system, i appreciated his concise but adequate recommendations. He was respectful of my home and time. I was very pleased with our appointment and felt it alleviated my concerns .JD helped me formulate a plan to meet future needs. Thank you Green Box for sending this very qualified man to assess our present unit.

Joshua Miller

We had these guys come out for two installations within a week of each other, as well as multiple installations this summer. Everyone on their crew is extremely professional and they get everything done in a timely manner. Never had any issues and will definitely continue to use them in the future. Excellent service and company all around.

Susan Newkirk-Moore

Devon and Rayleigh did a super job of unclogging the tub, replacing the shower head and fixing the plumbing for the sink. They were working hard but keeping us informed. They were knowledgeable and great! Hope they come next time we need a plumbing expert. Great job!!

Matthew Proctor

We had our furnace go out. GreenBox had someone out at our house within an hour and had an amazing team here the next morning to replace furnace and A/C. They were on time, very professional, informative and fast. They did a great job getting the new furnace and A/C installed and ensured everything was cleaned up when they were done. Highly recommend!

MaryKathryn Tri

Matt is excellent, following in footsteps of Tony who was always great. Matt is courteous, knowledgeable, explains clearly and points out what homeowner can and should do, and remain alert to, to maintain system between professional check-ups. He acknowledges homeowner questions and concerns and follows up on details. Matt is good company, personable and professional. Our dog approves of him.

Kendra Koontz

I have been having intermittent issues with my AC unit basically all summer and I finally broke down and called someone to come look at it. I had honestly never heard of green box, but they had great reviews, so I decided to give them a shot. They were able to come do the service call the next day, which was great! JD was the service tech who was sent out. I cannot say enough good things about JD. He was professional, courteous, and honest. He quickly fixed my issue and got our unit up and running. As a younger single female, with very limited HVAC knowledge, being taken advantage of is always in the back of my mind. I could have easily been up-sold or told I needed a product or service that I didn't actually need, but I wasn't. JD was both honest and helpful. I truly appreciate JD's help and will recommend both he and green box to anyone in need of AC repair and plan to use them for any needs of my own in the future.

Michael Watkins

Zach Harmon and the rest of the crew were amazing. Job looks great and they were very helpful in the set up process..would give 10 stars if we could ...josh Lovell was very helpful in getting us ready for the install. Amazing company and people that work there. I highly recommend green box !!!

Tully Atkins

JD was super professional and very thorough in his work. He figured the issue out with my furnace pretty quick, was able to walk me through his thought process and explain to me in simple terms the best course of action moving forward. 10/10 would recommend this guy 👍🏼 …

buf stuff

I am so overjoyed with the service, and professionalism, and just plain kindness that the technicians, Paul and Braden showed me. In addition, Paul helped me through an emergency situation that had me absolutely panicked! I highly recommend Green Box! Everyone from the first phone call to the final repair are outstanding! I will never use anyone else! Thank you so much!!!

Natasha Money

Wonderful customer service! We actually got quotes from a couple places before calling Greenbox and as soon as they came out we knew they were perfect. They gave us tons of options and didn't mind to explain their process.

Rory Crabbe

When I had an emergency, Greenbox were the first to answer and the first to dispatch, even in inclement weather. Both Jonah and Brandon were hard working, kind, professional, and empathetic. They found the issue and provided me with all of my solutions and assisted me with choosing the right option for me. GreenBox has earned my business and recommendation for years to come.

Lori Miller

The Green Box technicians quickly confirmed that the blower motor for our HVAC system had died. They also quickly found the replacement part and moved some other less pressing appointments around for us, so we would not be without heat during the first cold week of the Fall. We are grateful for their responsiveness and professionalism.

L. Lange

Tech David Farmer was prompt (as usual) and efficient. Problem was correctly diagnosed and repaired. He went above and beyond cleaning up some debris created during the job-I had told him I would take care of it. By the time I made it back with a broom and vacuum the place was as clean as when he first walked on.

Heather Crowl

Robert came out today to do my winter maintenance. He was on time, friendly, and very efficient. I got a text letting me know who was coming to the house and when they were on their way. I love how informed I am about who’s coming and when.

John Carter

Robert is awesome. Good dude, knows his stuff, gives helpful recommendations and isn’t pushy about sales. He’s respectful of my home and my family, and my systems always run better after he’s been here. Can’t give him high enough praise.

Nikki Montgomery

Worked with Brandon on determining exactly what the right system would be for our home. He took time to look at our home, analyze our unique needs, and problem solve solutions. He even took time to help me figure out what to do when we discovered a roof leak while looking at the duct work in my attic which was something that neither of us expected to find. Highly recommend Brandon and his team.

Gremlin Games

My technician Matt B - from Climate Control Heating & Air was great. On time, polite and professional. We had a major problem; he got our heat back up before night. Climate Control Heating & Air has done use solid for years. Thanks 😊 …

Special K

This July my downstairs AC Unit failed and knowing it was over 25 years old, I knew it was time to just replace it so I call Greenbox to quote me a new unit. Their Sales Rep, Sam Maybriar came out that same day and looked over my entire system and made a recommendation on a new Bryant Unit which I selected and they actually scheduled the installation the very next day! The installation team led by Zach did an awesome job in the entire installation from start to finish, explained everything and also cleaned up all the mess before leaving which we really appreciated. Sam Maybriar, our sales rep even stopped over during the installation process to ensure everything went as expected and in less then half a day I had cold air conditioning back in my home! I couldn't be happier with Sam and his team on the job they did at a very reasonable price and would highly recommend them for any HVAC or Plumbing issues! 5 Stars!

Betsy Jo Wolford

We have used Climate Control ever since we moved to Lexington 5 year ago and couldn’t ask for a better experience. From installation to maintenance calls, they are very professional and knowledgeable. We wouldn’t even think of using anyone else!

Scott Armstrong

Got a same-day appointment. Got same-day repair. Very reasonably priced. Super friendly technician. I was so pleased, I signed up for their maintenance program on the spot.

Lisa Perino

We had a water line break in our kitchen on Christmas day. Riley was sent out and fixed the break, making sure to check all the lines prior to leaving the service call. He was professional, and very easy to work with. Thank you all.

Christen Stokley

Seth was amazing today. He was so kind. I am so grateful that he took the time to explain our units. Also he was so knowledgeable and answered all our questions in detail. 5 ⭐️ all the way.

Todd Clark

Dawson was very friendly and professional. He is a very enthusiastic and determined young man. If he were in IT, he would be on my staff. I highly recommend Green Box. Thanks - Todd

David Mason

The entire organization of Greenbox are very professional and skilled in their industry. The service technicians take the time to explain what and why things are going on with your HVAC system and provide information on what’s next. They explain options and allow you to choose. Thank you Greenbox for providing excellent communication and services.

cm payne

Matt was very professional and kept me informed as to what he was doing. The company does a great job of emailing and texting regarding the upcoming appointment and when the technicians will arrive.

Eileen McCormick

Seth showed up on time and called ahead so I could put my dog up. He was very friendly and professional and gave me a thorough rundown of my furnace and answered my questions. Excellent job overall!

Peggy McDowell

Came and install both heating and ac on a timely matter. Jordan was great and explained questions we had. Very professional. Now we have heat in the winter and AC on the summer.

Josh Nix

Robert was great! He explained the work he was completing well and was very efficient. He even took some time to help me look for a piece of my son’s playhouse that I lost 😁. Thank you all! …

Timmy Smith

Wonderful company to deal with whether you need a new system like i bought in July or simple repair like I needed recently. Had to replace a busted stand/leg on the new Rheem unit. From Brandon to Jennifer to Brayden all were quick, courteous, and very professional!! So glad to recommend them and use their services!!!

Lucie MacDonald

Matt showed up early (yay!), diagnosed the problem with my furnace, ordered a part, and will be coming back later this week to take care of the problem once and for all. Excellent service! Thank you, GreenBox!

Ben Langley

Wayne and Jordan were great to work with! They were patient and thorough and didn’t leave until the job was done correctly. Would definitely recommend them!

Kathy Chopra

In the last 2 weeks Greebox Heating air and plumbing Heating air and plumbing Have done several repairs at my home. One was replacing a hope HVAC heating unit and the other was a plumbing repair. Both repairs were done professionally reasonably and promptly.

Ed Pierson

Riley and his Turbo associate did a great job fixing a plumbing leak. They were available after very short notice and fixed the problem quickly and well. Turbo will be my go-to plumbing co.

K Austin

Seth Morrison is absolutely amazing. His knowledge of Geothermal units is second to none. I would highly recommend Seth to anyone needing expert assistance

Karen Sherwood

Taylor did the periodic check on our system. He was very professional and informed me of what he found. Very pleased with his work.

Julie Hamilton

Using Greenbox is a great experience. They came when expected and did a great job. JD, the service technician, was knowledgeable, relatable, efficient and reliable. He explained things to me what he had performed. I like Greenbox a lot and highly recommend them.

Jennifer Herzog

JD did a check on my system. He was professional and nice. I appreciated his suggestions and feel confident in my system being ready for winter.

Marian O'Shaughnessy

Taylor has visited us twice recently and is very nice. He is capable and patient. He explains thing well.

christian Smith

Matt knew his stuff. Geo thermal is a little intimidating to me. If anymore issues arise, I'd be glad to have him here to diagnose

Teri Faragher

David is an excellent technician and very professional. I always feel better after he checks and maintains our geothermal system.

Dr. Muto

Brandon did an amazing job. He was very professional and is a dying breed of man in this world of sleazy con artists and yes men. If I need anything more done I will do it with this company.

Regina Sletvold

Talk about quality service! These guys and gals are the best! I have their yearly service plan and it is well worth it. They are professional, friendly and tidy. They do such great work. I am customer for life. Braden came out today and was speedy but thorough and personable. Great job y'all!

Diana Maldonado

Reliable company who hires only the most qualified and courteous employees. I highly recommend Greenbox and Turbo Plumbing.

Deborah Raftery (Draft73)

Glenn responded to get our AC back up and running. He was polite, efficient and explained his assessment and repair as he worked. He restored our AC (outside temp 93), and provided an assessment of the condition of our almost 20 year old system. We requested an estimate be done for a new system. Nate responded the next day and gave us detailed estimates on several systems. Both men were more than pleasant to work with. We did choose to have a new HVAC system installed by Green Box.

Sarah Rober

Braden with Green Box a great job and I noticed he always put on his plastic footies as he entered the house. He was thorough and I noticed he stayed until the house was heated. He also explained everything that he did. He was neat, thorough, professional, knowledgeable and kind. If I needed someone to service and repair my system I would definitely call Braden. 5 stars!

Patty Pellegrini

Very professional and trustworthy. Highly recommend. Matt has serviced our equipment several times and find him very professional and solved our issues.

Joseph Roberts

Spoke with Josh Lovell who gave us a very thorough breakdown of the condition of our heating & air units. He then quoted us pricing on several options available to us making sure to replace our system while pointing out the best "bang for your buck" units. Josh was very informative and willing to answer any/all questions.

Anna Keefe

Service was provided in a quick and professional manner. Glen Slone has done work for us previously. He is knowledgeable and polite. Glen explained everything! We have dealt with other HVAC businesses previously and GreenBox Heating& Air is the best company and provides the best and most expert service and their employees are top-notch!! We highly recommend them to everyone!

Susan King

Excellent service, repair person went out of his way to give us an update on our system.

Margaret Showalter

My Dad’s AC wasn’t cooling and his house was almost 80 degrees at 9 pm. Called Green Box, Hailey returned my call, quickly and was super helpful and so sweet!! She texted me a photo of Matt (which is such an added bonus, knowing who was going to show up at your door, late at night). Matt arrived around 11:00 pm, was very courteous and helpful. Problem was diagnosed and fixed in under 30 minutes!!! Loaded him up with some homemade cookies and a drink and sent him home to his understanding wife! Thank you for such a quick response and solution! You all are THE BEST!!

Denise Quandt

My entire experience was outstanding. The dispatcher promptly scheduled a service visit. JD, the technician, immediately diagnosed the problem. He quickly make the necessary repairs including some adjustments to prevent the problem from recurring. A very satisfied customer.

Bruce Ringer

I must say that the service and professionalism that was put forth by the installation team consisting of Nathaniel, Zach, Kim, and Cody under the leadership of Wayne, was exactly what it needed to be. Various problems and situations occurred during the installation of a new furnace system into a 1973 model mobile home. They successfully succeeded inspite of all the challenges and maintained their composure while doing so. I really appreciate GreenBox's dedication to the customer and this includes the dedication of the receptionists, estimator, installers, and technicians. Because they did the right thing, I would not hesitate to recommend them or use them in the future. JOB WELL DONE!

KAREN ISAACS

GreenBox, pay attention, you have an employee that is outstanding!! Glen Slone was top notch! He diagnosed and repaired our air unit with professionalism, knowledge, confidence, efficiency and empathy. He kept us updated on progress and also paid attention to detail along with responding admirably to our continual and challenging situation with our unit. Thank you Glenn for your talent and patience! You deserve it!

Old School House

I used Turbo plumbing for the leaking toilet at my business. I called and they dispatched Kirby early the next day. He solved the problem quickly and was neat. I trust Green Box and Turbo Plumbing because they are professional at what they do!

Misti Barnes

I had an appointment concerning a toilet leak. Robert showed up early and was super professional throughout the entire visit. He was knowledgeable and checked every aspect of what could be wrong.10/10 would use again and will recommend to anyone needing plumbing work done.

Critt Black

JD did an awesome job! Very thorough, answered all my questions and also cleaned up another company’s mess from installation. Would recommend without hesitation!

Kathy Hager

As usual my experience with both Braden and Green Box was excellent. They installed a new system for me last summer and I couldn’t be more pleased with their professionalism and services. .

Anne Milburn

Jordan Harm and his team from Climate Control Heating and Air did a great job installing our new Furnace/AC Lennox System. We received great communication from beginning to end. Brandon gave us a very fair estimate for a Lennox model. We are very pleased and glad to be able to say this !!

Greg David

Brandon evaluated our current system and provided a quote. He was the main reason we purchased our other AC system from you two years ago. Very professional and trust worthy

Chad Gravitt

GreenBox is absolutely the best service company that I've ever come across. Our HVAC system went out after 25+ years of service but the time had come to replace it all. The initial system was installed in the early 90s so the crew faced a major challenge. GreenBox.. from the front office to the service department to the sales department and finally to the install crew, were pros. The best of the best. They determined that our HVAC system needed to be replaced so we discussed our options with sales. They made the process painless and thorough. Within 20 minutes the salesman had several options lined up for us to consider. We decided to finance the operation through GreenBox because their options were stellar. The crew made a plan for the VERY difficult removal of the old system. That's another story within itself. The install crew knocked out the install of the new HVAC system with the quickness. One day install for this nightmare job? Yes they did. The talent at this company is like no other. Our past experiences with other companies has been, let's say... less than appealing. Not this one.... Flawless. You should give em a call. You'll be glad that you did.

Jeanie Huron

David came for a service today, and was well pleased as always. He does his job well. I hope that he is considered a good servant to your company. Jeanie Huron

Marilyn Smedley

Climate Control responded quickly and efficiently by sending Matt. Matt saw the problem and repaired the valve. Our furnace is working great! Ready for winter!

Robert Fenton

Robert did a great job. He made the repairs and gave great advice, for the future.

Donna Terry

Company service representatives are always professional and efficiently perform service and maintenance to keep our units working perfectly. I highly recommend Climate Control.

Brian Hawes

There was a sensor issue that took some troubleshooting to resolve - no error code on the unit but a safety error on the thermostat. Matt was able to resolve it and got the heat working again.

April Davis

The technicians who installed my new toilet were on time, very professional and was respectful of my home. Highly recommended

Lori Johnson

Matt at Climate Control was thorough, knowledgeable, punctual and efficient. It was a very pleasant customer experience from beginning to end.

Suresh Saxena

Good professional work. Heat pump OK for now, it may have defective system as this was the .7th trip.

Kayla Johnson

Thank you all for the quality service and help. Seth the technician even helped catch my crazy dog who got out the door. Thanks again!

Jeffrey Zahn

Climate Control originally installed our HVAC in 2018, and have been maintaining since along with Green Box

Ann MIlby

Seth was great. Talked to me until I understood things. Showed me how to work thermostat easier. Seth is very likable and knowledgeable. I want him to return for next service

A Sing

Communication via text and email were great! Guys were great, very nice, and very informative. Great experience!

Adrienne Fraley

They were able to send David out the day I called. He was very professional, polite, and was able to educate me on our issues. He was able to give us an on the spot quote and it was very much to my surprise a lot cheaper than I thought it would be!

Theresa Wetzel

Glad I went with GreenBox! They were able to get me scheduled immediately and fixed up same day. Matt was helpful and easy to talk to. Will recommend and use again!

Maria Ferry

Had a new faucet installed in kitchen sink guys did a good job.They did a professional job and were done in a reasonable amount of time.I would give them a high grade mark for there work.yours Frank Ferry

Dylan M

We're having issues with our upstairs HVAC on a new construction completed in November 2020. Since completion the system hadn't been able to keep up with heat demand in the winter or cooling demand in the summer. All the bedrooms are on this floor along with one home office and they routinely reach 65 degrees in Winter and 83 degrees in the summer. It's an ongoing issue that the builder and Greenbox are aware of. Glen Slone came out today, 6/16, and was very professional. He tested everything thoroughly and tried various blower speeds and freon pressure. Finally, he performed a manual-j calculation and for the number of runs and square footage we have, the supplies are undersized at 6-inches instead of 8-inches diameter. There are less returns and they are undersized at 8-inches instead of 9-10 inches diameter. In short, the blower speed doesn't change anything because there's so much static pressure in the flexipipe that the blower and condenser aren't able to do their job and cool enough volume of air. Glen is going to meet with Paul Mattox and set up a plan to upsize the duct work and properly size all of our supply and return runs. The builder and Greenbox should be covering it under warranty. I'll update the review as things progress and if the issue is fully resolved.

J Welch

It was a good experience with Travis! He did a great job! He needs a big raise!!

Barbara Mathews

This was my first experience with Turbo Plumbing Pros. I was very pleased with the work of Kirby and Riley. They were very knowledgeable, friendly and shared infomation on good use. They both were quick and efficient and screened my house so it never left a spot anywhere. They also cleaned up the area around where they had installed a water heater. If I should need plumbing service agai I will certainly ask for Kirby and/or Riley.

Dickie Brunner

My bathtub drain was stopped up. Jawad was very polite and said he had just started with your company about a month ago. He said that he was an apprentice plumber.. He went about his work quietly and efficiently. The stoppage was pretty stubborn but he was persistent and ultimately won out in the end. He then cleaned everything up and thanked me for the business in a professional manner. Good job

Tim Lush

He was friendly. He deleted the “ AUTO” option on the thermostat and my phone. I have to control the thermostat with my phone. I do not like it.

Josh Fenner

We’re able to get a technician out same day. Was friendly and efficient to diagnose a wiring issue and get my A/C back on.

Birgit Condon

They did an excellent job in wrapping my pipes and redirecting freezing water from them. Very helpful and quick response. They also installed a new ac and furnace. The entire process was so smooth. Will definitely call them again!

Janice Schultz

Excellent service. Devin was very nice and did excellent work. Before leaving he explained everything he did.

Chad Moren

Great customer service and value. The technician Robert Caudill called ahead of time as requested and did a great job. Would definitely recommend GreenBox to anyone needing service or sales.

Connie Baughey

We enjoyed J D's composure & his ability to work while explaining what he was doing. He even took pictures so we could see what he met since my husband & I do not walk or stand well.

Darren Birch

Nathan did a great job explaining the water filtration systems and Kendal did an excellent job installing them

wanda harris

Love him to death, y'all could have not send a better person then you have he was perfect in everything thank you so much he explained everything to me and show me things

Heather Mitchell

They came out within hours of me calling. Lori was fabulous to work with my schedule, courteous and explained everything. When Zach came to replace our compressor he was thorough in his explanation and wore his mask for Covid precautions. Very pleased with their service and will begin to have them service our AC units twice a year.

Jason Disney

In short, we had 4 feet of water flood our basement and damaged our furnace unit. We needed a unit installed and contacted Green Box for possible service. I will recommend this company to everyone. The price for a new unit was very reasonable and the install was very quick. Anthony, Robert, Nathaniel, and Becky were amazing to deal with and the customer service they gave was top notch! They answered every question we had and constantly updated us throughout the service. This is an awesome HVAC company and they will get the job done professionally and efficiently.

David Draggs

We have been customers of Climate Control for over 20 years and have always been satisfied with the service.

Regina Russell

Really like technitions Very polite, well spoken, easy to undetstand Really trust worthy company

Leanne Parker

Matt is great and he set me up for spring. Very happy. Thanks Matt.

John Pezdek

Matt was thorough in checking out the geothermal system. I would recommend him.

Mary Kasa

Clear explanation of fixable issue. Quick repair. A very personable young man who knows his work.

Allison Sanders

Had a great experience with Robert Caudill as my technician. He was very friendly and patient when talking to me and explaining everything.

Vincent Granese

Taylor was on-time, professional, courteous and quickly handled the problem.

Lesli Schaffer

This technician JD was very detailed and fixed the problem so that we won’t have future leaks. The last two technicians did not go above and beyond like JD did today.

Merle McDaniel

They installed a new unit 2 1/2 years ago and have been taking care of it and when we had a problem they handled it.

Herve Antoine

DENZELL was very friendly and professional. Spent the time necessary to diagnose and fix

Roland Hudson

Nate, the Green Box technician came to my house for a free consultation on my package terminal AC&Heating system. He did an outstanding job on explaining to me the most cost effective approach to solve my problem. This has been my experience with Green Box over the years in both HAVC and plumbing. issues. Always efficient, timely, professional and the nicest people you would ever want to meet.

Michele B Combs

The team of young men were thorough, polite and professional. Great

Jim Elliott

JD was friendly, professional and knowledgeable. Would have him back anytime. Highly recommend.

Patricia Martin

Very efficient, knowledgeable, personable, explained everything thoroughly. Great job

Vanessa Wilson

He was completely truthful about what needs to be done and what he did to make sure my home will not catch on fire. His main concern was safety. He tried to fix the issue to see if it's going to work but there could be other problems ahead. I will use this company again and again.

Linda McCarter

I was so impressed with with David. He was so knowledgeable and helped me make the best decision for me. The installation was done quickly and professionally. I am so very happy that I went with GreenBox. I would highly recommend you business to family and friends!! Again, thank you David! Being a teacher if 35 years.... you get an A+. My Best to you, Linda

Valerie Henderson

My air conditioning unit needed service but it actually needs to be replaced. The technician called the office and is having someone call me with An estimate

Charles Brown

Briden did a great job, completing checkout of A/C units in a professional manner and provided all the reports on his findings, etc. Good job Robert! Charlie Brown, 4089 Peppertree Dr., Lex.Charlie

Roger

Robert very knowledgeable, friendly and took time to answer all questions. I would rate Robert a 10 +.

Susan McGrath

Taylor was great and explained our issues well!

Angie Pinson

Aaron was professional, courteous and fixed the duct work as requested. All of the Greenbox staff/employees have been very professional. We would recommend Greenbox.

Amy Wells

I am very impressed by the customer service I received at Greenbox. The person answering my call was kind and had a sense of urgency to address my need. I appreciated the text correspondence and the ability to coordinate timing of the technician’s visit. It was also great to see the technician get the problem quickly and provide an estimate to fix the issue while at my house. He then had time to actually do the work in one visit. I will call Greenbox again for my HVAC needs.

Marti Thompson

Guaranteed service installation of 3 plumbing issues. 2 faucets and 1 toilet replacenents. Courteous and friendly. Cleaned up and hauled away waste. I highly recommend their plumbing service.

Tom Wade

Tanner and Campbell contacted me before the appointment time to ask if they could come early...when has that ever happened?? They arrived neatly dressed and wearing masks and gloves. They listened intently as I showed them the 3 areas that needed attention and then they explained how the repairs would be performed. Tanner used his phone to price the repairs and got my OK before proceeding. They then went to their van to get needed supplies together and got right to work. I could hear them throughout the process...they kept at it for over two hours to finish all the required repairs. These guys were friendly and professional throughout the repair. I would feel great having them in the home with my mother or daughter! I would definitely recommend Turbo to my friends and family.

Rick Massie

Jordan, Aaron, and Zach, I believe those are correct, did a very, very awesome job with our installation of heat/air system. They were super informative, very professional, and we are so very pleased with the outcome of the project. Our house is so nice and warm compared to what we had with baseboard heating. Thanks so much, guys - Job Well Done!

Gail Maxam

Zach, Nathaniel and Aaron were prompt, on time, polite, conscientious and knowledgeable. There were no surprises, the price was exactly as quoted, and they cleaned up when finished. You would never know they were here! Proficient and excellent work ethic. Ill recommend them to everyone.

Rita Martin

Great job, I think David is a great asset for your company.

Alyce Graves

HVAC yearly maintenance service performed today for heating and cooling don’t see that option above. Thanks

William Cruey

Ok been using these guys for everything for about 6 years now. This visit was so great. Great customer service. Carter the tech was awesome. As a customer I learned a lot. He is so good at his trade. Please ask for Carter, you will not be disappointed.

Mary Bradley

Kendall Young was polite and professional. He and his crew member installed a new hot water heater and removed the old one. I would have them back for any plumbing issue in the future.

Leo Labrillazo

Fast, on time, fairly priced, and courteous. The only place we will ever go!

Dave Hendrick

We recently had our Air Conditioner and furnace replaced. We appreciated the quality of time spent with David Masters to present us with different options. When the day came for installation the service men (Jordan, Paul and William were professional, friendly, and knowledgeable, ready to go on time. We would recommend GreenBox heating and Air to anyone considering replacing unit(s) or regular maintenance. Great service. Shout out to Marty and Becky. – Thank You. 9/8/21 update - I would like to thank Aaron for his superb attention to detail making sure the heater portion of my HVAC units was working properly within my home. Aaron provided support and information until the inspection was completed. GreenBox Heating & Air installation team provided superior quality and service! If I have HVAC needs in the future, GreenBox Heating & Air will be my first call. Thank You.

Frederick Vidal

Tech was super knowledgable and worked the problem very efficiently

Phyllis Sargent

Drained and flushed electric water heater. Worked quickly and left things clean. Communicative and professional.

Sherry Taylor

We were very pleased with the technician Glen Slone that serviced our system. Greenbox has been very prompt to come out for any service call.

Bill Vance

Matt was very thorough and explained everything that he checked.

Elaine Harrison Lane

Polite, well masked, experienced is what we want in someone who comes into our home. He explained the issues, the follow up and we were pleased to be off emergency heat. Thank you

Rebecca M French

Prompt, took time to show me how to turn off gas, check to see if the pilot light was on - and other questions about safety which makes me feel less intimidated if there's a problem.

sara moon

J D Sturgill was very professional and thorough. He took the time to explain things about the operation of our systems.

George Geoghegan

The two representatives who performed the annual service on my HVAC were timely, very informed, very courteous, very knowledgeable, and were outstanding representatives for Greenbox Heating & Air Conditioning.

Ember (Ash)

Greenbox (and their plumbing company Turbo) did an excellent job replacing both our gas furnace and hot water heater. They were able to do the work quickly and efficiently all in one day. They took the time clean up after they were done and did a great job at communicating with us through out the process.

Candace Lane

Larry and Devon replaced gas line hook-up, installed new gas range and moved old range to porch for trash pickup tomorrow. Super nice, professional, knowledgeable and answered our questions.

Christopher Scott

GreenBox deserves 10 stars!!!Their response time, professionalism, customer service, service techs, installers; they are all top notch. Tristan is amazing she always works so hard and diligently to make sure her customers are taken care of. Hannah and Deborah are always eager to assist and answer any questions you may have. Robert is the technician that usually comes to my property. He is very thorough and explains what's going on in detail. I have dealt with companies that will just charge a unit with freon(it's not cheap either), having you to believe that the issue is resolved only to have the freon leak out and waste your money. This doesn't happen with GreenBox, they will be honest and upfront with you... I have reached out to them several times this year for help and over the past year we have built a strong rapport together. About a month ago on the hottest day or the year so far, I had a compressor go bad. I contacted Tristan right away because I needed that unit up and running within a day. Understandable they were booked all the way into the following week and getting a compressor on short notice was wishful thinking as well. But somehow they managed to get a replacement and Paul the Service Manager, actually came out himself the next day and replaced the compressor. Paul is phenomenal!! I was desperate to have that unit repaired immediately; he knew this too and personally took care of the issue himself. Even the guest was impressed that it was repaired so quickly. That moment meant a lot to me personally and professionally and it solidified the already growing trust, they pulled through when I thought it would be impossible. I am forever grateful to everyone there... GreenBox is the only way to go!!

Chris Ballard

So my heat went out last week and I decided to have the system replaced. So I went through several companies to see who could give me the best price for my budget and Green Box and Dave gave me the best deal. On the day of the installation the two guys Chris and Blake showed up on time and did a great job on installing the new system. I was very pleased with the service I was given.

Neil Vasilakes

Greenbox is the most responsive, honest and professional of any HVAC company I’ve used. I’ve used them three times to install new heat pumps in my house and rentals plus service calls. I’ve had nothing but positive experiences.

Debbie Briggs

GreenBox has installed three HVAC units for us, the third one today. They are very professional and efficient. RJ and Presley installed our unit today. They are polite hard workers who completed the job in a timely fashion.

Michael Burns

GreenBox has been great as I have worked through a difficult situation with a home warranty company. Everyone I have spoken or come in contact with have been most professional and helpful. The office staff (Tristan and Becky) were always courteous and didn't mind my multiple telephone calls and questions. The technicians (Jeff, Peter and others) were friendly, informative and very professional in their appearance and service. The company President, Gwen, even took time from her busy schedule to provide her assistance. They definitely provided the best service and most professional appearance of any service company I have ever encountered.

Jenny Stevenson Moylan

JD was great. Listened to my concerns and fixed the problem! Thank you!

Chris McIntyre

Another great visit from GreenBox, as usual! The technician was friendly, professional, and very knowledgeable! He got our gas pressure straightened out and even identified an issue with our gas meter that we’ll have to follow up on.

Black Diamond

Before the company changed hands (Coleman Smith) it was run and managed much better and was more customer service oriented. Over the past couple of years the prices have continued to go up, you have to prepay for bundled or packaged maintenance visits and it seems all they try to do is sell you stuff you don't need followed by follow-up phone calls. My last maintenance visit I had to remind the tech to check something he had missed.

Elaine Hacker

I was pleased with how quickly the response time was when I called for a technician to come out. Carter was very professional and did a great job explaining the issue we were having with our unit. Great job!

barry settles

Matt was a very knowlegable and professional technician. Greenbox kept in communication with me via phone and text and showed up on time for my appointment. I would highly recommend Greenbox and Matt for hvac work.

Sara Wellnitz

Kendall was fantastic, he never gave up in getting my drain pipe unplugged. I will definitely use your co. Again and will ask for Kendall. He cleaned up and super professional and courteous! Kudos

Prudence Yohe

Great tech. professional, knowledgeable, and friendly.

debbie james

Green Box installed the HVAC system in our new home. We had a small leak in the unit and it was repaired immediately. The staff is always friendly and responsive, but most importantly the repair people are complete and knowledgeable! We now have them service the unit in spring and fall!

Allison Tresaloni

I recently had to replace my heating unit in my house. After calling several companies I finally got in touch with Greenbox. I felt comfort in this company from the start. The lady in the phone (Hannah) made the process from getting someone to come out for a quote to setting up the replacement so easy. She was very knowledgeable about everything and made me feel comfortable from the start. The service call was quick and extremely professional. I did my research before purchasing just any unit and I know that I got an amazing product for such a good price. I highly recommend. Thank you Greenbox for your quick professional service!

Katherine Hanley

Wonderful people; and extremely professional, competent and reliable!

Dan B

Glen pulled into my driveway at the exact time he was scheduled. I had received a text he was on his way prior to that. He was kind, respectful, professional at all times, and gave great explanations of his findings and his work. I fully appreciated the service.

Ted Lecrenski

My experience with GreenBox was nothing but positive. They said they would be at the house between 12-2 and showed up right at 12 which impressed me from the start. Brian Wilson (no, he wouldn't sing any Beach Boys tunes) was the representative that worked at my house. He was there to give an inspection of the heating system and I felt he gave it his full attention. He told me that my system was in good shape but that there were a couple of concerns for the future and even took pics of the interior of the heat pump showing some examples of mold, rust and deterioration from moisture were beginning to show up. He also replaced a thermostat that I had been having trouble with and all is now fine. Brian was a very friendly person to deal with and answered all my questions and explained things in a very understandable and professional manner. I had an Amazon Local Deal for GreenBox which prompted me to try them out and I'm glad I did. I will be going back to them for future service in the Spring and Fall for sure and feel confident that they will do a good job and give me fair recommendations. Highly recommend GreenBox. I've read some customer reviews of other similar companies in the area and GreenBox seems to beat them all and I can see why, from my own personal experience.

John Sanders

The service was on time and efficient. The technician was friendly and took all COVID-19 precautions. An excellent experience. GreenBox walls called late yesterday afternoon and the air-conditioning was up and running by 1030 this morning. Good job!

Maya Griffin

Robert Means came to our rescue when our air conditioning went out during the hottest part of the day. I felt like he was honest and very knowledgeable! He diagnosed our issue and ended up replacing our ancient thermostat for us that we would have struggled to do ourselves. Very appreciative of Robert!

Andrea Banks

Professional and reliable service. They got my older home's heating/cooling regulated with the addition of a 2nd/upstairs unit. Very responsive to concerns and made sure everything was to my satisfaction. They got a large job done in short time span with the availability of multiple work crews.

Priscilla Johnson

The sales person Scott was very prompt and provided the estimate invoice expeditiously and timely. He was dress for COVID19 pandemic and I really appreciate his professionalism. Upon my my selection of them, the installers all were very courteous and arrived promptly to install the equipment. They too was dressed in recognition of the COVID19. I was very appreciative of the service. I'm hopeful on 5-14-2020 when the weather is reported to be high 85 degrees, my new cooling system will satisfied my needs.

Scott Hill

They responded quickly to my water heater emergency, made two recommendations (one tank, one tankless), allowed me a little negotiation, and was able to install the same day - even though I didn't say "go" until 1:30pm. Professional technicians were excellent. In fact, the two guys (Phillip and Tanner) worked until 10:30pm on a Friday to make sure it was setup an running correctly - including running a new gas line from outside to my HVAC closet. They went above and beyond! I was so glad to be able to get the dishes done and take a shower that evening!

Jason Price

When plumbing issues struck, GreenBox was there in a timely manner to take care of my problem. They were courteous, professional, and friendly. The plumbers who serviced our water heater provided excellent service, and didn't mind answering any questions I had throughout the process. If you are having plumbing, or heating and air issues you can't go wrong with this company!

Roger Chui

I signed up for their Club Green maintenance plan after reading reviews on here. They dispatched Brian to look at my HVAC system and he did a great job checking up on everything, fixing mistakes the company who installed it made, and telling me what I should be watching out for. He also informed me of a few fixes and improvements that could be made to bring the system up to code. Very glad I chose them!

hubert mooney

Matt Mekus was very professional and informative.

Doug Sell

Heavy schedule placed me a day out but assured if an opening came up I would be notified. Sure enough an appointment was made a day earlier than original time and I was taken care of in less than an hour. Great people and quality service from making the appointment to notifying the status of service times to arriving in the window of time scheduled.

Sandee Cecil

The serivce I was provided by Glen with Greenbox was above and beyond! I cannot say enough good things about this company and the service they provided. Glen went above and beyond to make sure I was happy and satidfied with the service he provided and that everything was working properly. They were very responsive and timely in addressing my issure with a HVAC unit not working when we were bringing my MIL home on Hospice. This will be the only company I call for my future needs!

Zach Whalen

Had a wonderful experience with Greenbox. As a home inspector, I hold HVAC specialists in high regard. This is the premier HVAC company in Lexington. I recommend them to all of my clients and they have not let me down!

Frank Persinger

GreenBox was able to rearrange schedules to get out within a day. A text and email were sent to let me know that Chris was on the way. Given the COVID situation, Chris took all of the necessary precautions for everyone’s safety. He was very professional and thorough providing advice for future plumbing needs and precautionary steps. All-in-all, very professional, friendly and provided expertise to me. I would refer them to anyone that asks.

Kelly Stayton

Love Greenbox!! Always professional. Very knowledgeable. Hard working, fair, courteous, clean and just good!

Blaine Adams

I woke up in the morning with no heat, called Greenbox, and they had a tech at my house only a few hours later. The rep was professional and knowledgeable and was able to restore my heat immediately. The price was right and the timing was amazing! Thank you for your excellent service.

Joey Taft

Fantastic service helped me within a hour I can’t say enough good things about Matt and GreenBox thanks again!!!!!!!

Jason Stevens

Nate was very efficient and thorough in quoting a new HVAC system installation.

Me Me

My carbon monoxide detector went off earlier today. I called Greenbox to let them know. They were at our house within minutes. They were very concerned and asked us to go outside while they checked to make sure everything was OK. They were very nice they were very professional but most of all they really seem to care about our family. I highly recommend Greenbox for any needs that they can help you with.

Erica Kinkead

The office staff were very polite and eager to help unlike their competitor I had just called minutes before. The service technician, Ralph, was excellent! I am very pleased with their service and will always call Greenbox for my HVAC needs.

Jeremy Chase

JD was great! Went above and beyond, finding and fixing the issue. Would highly recommend if you are in need of maintenance or repair!

Phil Lolli

Geo thermal system thermostat is going bad so Matt picked up on it early

Jason Goumas PT

I assume there is new ownership because I was stiffed on some warranty work a few years ago where what should have been a 15 minute job (where I alerted the technician that the problem was in the outside unit circuit board) ended up costing me over $400 in labor. When my high end thermostat went out I was advised it was under warranty, but wasn’t in stock. The weekend was set to be hot and I was scheduled for surgery later that day. I voiced my dismay regarding the prior experience and was told that a temporary thermostat could be installed that day at no charge which was done with just enough time for me to have my surgery (plate and screws in a fractured clavicle). Today the replacement thermostat was installed at a significant discount. Thanks!

Tony Vannatta

These guys were on point with the total installation. Explaining all the steps from start to finish. 👍🏻👍🏻👍🏻 …

Michael Fein

We've been using GreenBox for a number of years and have found they are very professional. During this time of the Covid 19 pandemic they have adjusted and instituted safety changes for both their employees and their customers. We appreciate it!

John Penn

Very knowledgeable and courteous technicians. Robert gave great advice about upkeep of an older HVAC system. Definitely recommend them for any plumbing or HVAC needs.

Hal Zimmer

Braden did a diagnostic and found the issue immediately.

Liliana Jurnalov

Excellent technician : Seth Morrison, answer all my questions !

Aarica Barrett

The tech had a cancelation so was able to bump up our appointment. Robert was professional and friendly. Followed very strict covid regulations which we appreciated. So far our experience has been a positive one!

Janie Martin

Josh Lovell arrived promptly and was very professional. He explained the steps he would take to get mom the unit she needed and was very prompt in sending the estimate. I would recommend GreenBox to others.

Daniel Meekins

The folks at GreenBox really came through! We needed repairs performed for the sale of home and were in a bit of time crunch. Al Burgess and his team not only met the time restraints, but did so in a very professional and courteous manner. We felt like the work was performed very well, by true professionals, and at a fair price... what more could you ask for? I will most certainly be recommending GreenBox Heating and Air in the future! Thanks again for all your help!

Christopher Koogler

Greenbox showed up on time. Their salesman knows his product and the installers were professional and respectful of our home. Also important to us is the unit is quiet and doesn't bring in outside allergens. We are very pleased we found Greenbox and would recommend them to everyone.

Samuelabboone

On time, great service, provided all necessary information

Jeni McDaniel

The technicians are very polite and arrive on time and send a text message ahead of their arrival. They wear shoe covers which I appreciate so they don’t track outside debris into my house. I would highly recommend this company!

Jamaica Knauer

Ralph was great! He was very personable, knowledgeable, & conscientious; carefully explaining all our options in detail, after checking out our heating & air unit. We greatly appreciated his help.

Cynthia Mason

My plumbing problem was fixed quickly. Larry has work on plumbing at my house before and he does an awesome job. I will use Turbo Plumbing Pros again.

Brian Rich

Great job, nice workers, excellent service.

Ruth Morrison

The tech (Braden) was very prompt and helpful and solved our problem!

Eric James

We are really pleased with Turbo Plumbing and Kendall/Campbell. Provided great, honest and timely service. Office staff was also great and responsive. Thank you!

H Gillies

Chris L is a professional, knowledgeable tech who arrived to diagnose a problem, went right to work checking pipes in the crawl space and quickly found a solution. Not to mention that he was very polite and left things as clean and neat as they had been.

Artie Janow

The technician was on time, very Thorough, and honest. He didn’t add on any unnecessary work or fees.

Brandon Farley

Glenn and jd are top notch. Very professional and knowledgeable. Every tech they've sent me have done stellar work!

Kim Ball

Green Box always gives prompt, reliable service and explains the details so I can understand what was done and has informed me of good preventative maintenance. A high quality company that lives up to its great reputation.

Rhonda Bartlett

GreenBox is EXCELLENT! The prices are reasonable, their service people are polite, courteous and clean. A serviceman came out in muddy January and put shoe covers on his shoes so he wouldn't track mud & dirt on my carpet. They are there when they say they will be there and notified me when they were on their way. I can't say enough good things about them! You won't be sorry you called them.

samuel jaros

We had 2 different system install done last May 2014, and the installers did a good job. It's the follow up QC that I was most impressed with. Many companies will just put in a HVAC system, then wait for you to call in if there are issues. Well Greenbox followed up 1 month after the install, and brought out the filters for the electronic filtering. They did system checks and answered any questions we had. A couple of minor issues were noticed after that, but could be addressed later. They were just out for their 6 mo. followup, and Peter Roper the tech was very informative and knowledgeable. He took the time to address those minor issues and do system checks. He was courteous and thorough. I highly recommend Greenbox heating and air. We have a Bryant Evolution HVAC system, and a Mitsubishi 2 zone mini split for 2 difficult to maintain rooms. Love it! I hope this helps anyone else who is looking to replace their current systems, or for new construction.

Kathy Palmer

If you could give them more stars I would they were some of the most polite service I have ever used got the job done when they said they would very explained everything to me very pleasant experience everyone did an amazing job.

douglas tharp

Glen is great at what he does! Worth more than what he may be getting, better keep a good man that knows his profession.

Steven Shaw

I can’t speak highly enough of this company. From the customer service, to the pricing, everything was top notch! Hannah, the lady that assisted me was great as well! Would certainly recommend this company for any of your HVAC needs.

joe wingfield

From the phone call to the technician Awesome all around

Mandy Townsend

This company was excellent from beginning to end.. After getting 4 ridiculous quotes from Hvac companies in Lexington ,Greenbox was definitely the winner with the lowest price . They also install quality name brand products. My installers were Aaron and Seth ,they were true professionals . I’m a question asker and they answered every one to my relief they were very knowledgeable. The other Hvac guys that came to give quotes told us it would be a very difficult install . Thankfully green box has experienced installers that made this install look like a walk in the park . I had heat and air in two days . Thank you so much ,Aaron and Seth you guys were great !! If you use Green box heating and air you will certainly be satisfied. They truly are pros . Experience matters and they certainly have it !!

Reba Pierce

Since our HVAC was approaching 25 years old (and showing some wear), we decided to replace the HVAC last October, prior to it going out in mid-winter or mid-summer which would require a rush job to replace it. GreenBox scheduled an assessment by one of their Home Comfort Advisors and provided us with 3 different options, taking the time to share key information and guidance so we would be able to choose the option that best met our needs. The install went as scheduled, however, a couple of small alterations were needed which GreenBox quickly corrected, without any hassle and within a couple of days. Now, having just spent the winter with our new HVAC, we have been pleasantly amazed with the consistent temperatures and our overall significantly improved comfort of the new unit. We couldn't be more satisfied with our HVAC decision and with using Green Box.

Jessica L

I have nothing but good to say about Green Box and it's team members. Peter and Mike were fantastic! They were very curteous and polite, as well as respectful of my home. Peter put in some long, hot hours trouble shooting and solving a problem with my A/C. When he was done, he thoroghly explained what he had done and considerately answered all of my questions. In my experience, Green Box was quick to respond, arrived on time and can be trusted to send hardworking and caring technicians.

Dean Gogel

Fantastic people , fantastic work, timely and quality

BOB STEWART

From the beginning to the end of a wonderful great service. Hannah set up appointment and Mr. Kenney was on time, courteous, knowledgeable and explained what needed to be done and was efficient in completing the job. THANK YOU GREEN BOX!!

Vickie Kirkland

We had a plumbing issue. The techs did a great job.They were very knowledgeable and professional. I would highly recommend them.

Eric Hart

I would highly recommend GreenBox for all your HVAC needs. I have been a customer for three years. They have been reliable and honest. I love that GreenBox is a green company. It's nice doing business with a company that cares about the environment. Their prices are affordable too.

Mark Hinton

I was misinformed about the work that Greenbox was going to do for me, specifically a rusty duct that I was told would be replaced. Nevertheless they returned to guarentee and stand by their work as well as make minor improvements.......that speaks for itself. I am still in the process of communicating with management and will update this review to reflect the quality of services upon resolution of this matter.

Roberta Erena

A/c didn’t work. They came at 9 p.m. just a few hours after our call. Robert was professional, courteous, and had our A/C working before he left. Tomorrow he will get someone to help figure out WHY the problem occurred.

Michelle Turner

Robert coddell was the nicest most knowledgeable tech we have used. He was a five star plus. We’d like him to be our full time tech. He is an asset to green box In every way. Michelle Turner Wells

Shelby Pelfrey

Scott & the Greenbox team have taken such great care of us. Their work is top notch & they are very responsive/quick. I highly recommend Greenbox for all of your HVAC needs!

John Brown

We had some minor issues since the new system was installed. Lights were dimming, the blower was louder and stronger than our old system and we thought we may have been oversized, even though it was the same size unit as the old. Bairy came out and found a couple lugs on the breakers were a little loose, so he tightened them. This appears to have resolved the dimming issue. He also explained that the reason of being a 1/2 ton oversized for our home and how it shouldn't cause any issues. Last, he fixed some louvers in the closet that our indoor unit sits in. He made the louvers wider, which seems to have helped but we also have to get use to the new system. Thanks Greenbox for working with us to make this a smooth transition to a new unit.

Patricia Hillard

Peter Roper was dispatched to a house that I own that has a #1 fuel oil furnace. These furnaces are old school and I was surprised that Peter was not an older individual and that he was so knowledgeable about these furnaces. Peter was very professional yet personable. He was very patient with my daughter and myself when he explained the process to bleed the supply line when it got air in it. If I need to make another call for service I will request GreenBox to send Peter. GreenBox can be proud of their employee Peter Roper.

Don W

Worked on water heater and checked leak in wall.

Bueford McDonald

Very good service from a very nice man, he was able to set the gas pressure on my heater, and it works great. I just thought the $259.00 bill was a bit excessive for a little over an hours worth of work.

Brent Altman

Very knowledgeable, very professional would definitely recommend. Great service😁 …

Heidi Ziegler

Had to turn on emergency heat this morning. Never had to do that before.

Deborah Hamilton

Braden was super nice and very professional

Blake Jones

The technician was very nice and a pleasure to talk to. I felt like he was there to help me out and not his pocket. He was very knowledgeable and experienced!

Barbara Thompson

I was without heat on a cold day. They sent Chad exactly the time they said they would. He was an agreeable young man, had my heat fixed in no time and explained it all to me. Good job!

William Moore

Peter Roper is very through and explains everything very clearly (which I very much appreciate) also gave me options and good advice. I hope I get him next time. Peter and the one before him always get here late but not by much. My geothermal unit is working fine after the first week and I expect it to continue to work well.

Ray Speller

Just wanted to give a thank you to both the guys that came out to service my home. Thanks so much...

Mike Otoole

Hunter was both professional in his approach to the work and the neatness he carried it out with. I am very pleased with all the work your company has done for me over the years.

Kristin Harn

Prompt and professional! Great service tech!

Shane Pinson

Everyone from the office to installers were very professional and courtesy..would definitely use again and would recommend..

Bruce Jonas

Jordan and Hayden did excellent work . They got rid of my old unit and now my heating and air are working correctly . They were very professional and now I am happy with the job they did thanks guys !!

Trudy Tibbs

Very professional and thoughtful service provider.

Youngseek Kim

I would like to highly recommend Greenbox for others (especially who plan to replace their HVAC), and if possible, please contact David for it. He is a very reliable person, and he has good knowledge about HVAC. He knows what is the best HVAC system for my house, and the price was very reasonable by considering the good brand name, Byrant. If you plan to install a new HVAC system, I would like to recommend GreenBox for it and contact David.

Aaron Rose (tiny gaming)

First time using greenbox. And very happy with our technician Chris. He was professional and kept us in the loop for everything he was doing. We are ready for the summer now.

Dixie Gallaher

Phillip did a fantastic job installing weather stripping on pesky steel double entry doors which had confounded others. He repaired gates and generally finished jobs that others had left undone. I would absolutely recommend Phillip and Green Box.

Brandon Hacker

Great company! Prompt and courteous and provided same day service. Very competitive pricing as well. We will continue to use them!

Paula Lewis

100% SATISFIED!!! First of all "there's no substitute for the BEST"! GREENBOX! They are professional, kind, courteous, knowledgeable, considerate, informative, reasonable in price and patient with their customers and with their service. My furnace quit working and they promptly came to my house, explained the problem, gave me choices with a full explanation and NO PRESSURE. I am VERY PLEASED with my choice and with their service, from their office staff (Becky) to their wonderful and professional Technicians and Business staff (David, Brian, Carl and Kenny). I HIGHLY RECCOMMEND their "Yearly Check-Ups". Due to this I feel that my AC/HEATING UNITS Maintenance gave me extra years of service. GREENBOX goes "ABOVE AND BEYOND". You won't be disappointed; you'll be VERY SATISFIED! P. Lewis - Kentucky

suzanne bethurum

The price was higher than we wanted to spend for such a small, rarely used room. But David was very knowledgeable and professional.

Gerald Hutcherson

Good morning green Boxwoods at my place around 4 on the 5th on the 5th technician said it was a switch had to replace it and it should work okay well it did yesterday oh, aye. Got up this morning it was 62 degrees downstairs furnace would not come on so evidently it is not fixed please let me know what you can do to get this fixed thank you so much

Helen Huntington

We lost our A/C on Sunday and called GreenBox VERY first thing Monday AM. We got the finest HVAC Team that (a) diagnosed the problem, and (b) offered me a repair or replace option. We disclosed that "old Bertha" was installed in 1993 I got the best question, "It's up to you, what do you think?" With the walking encyclopedia of HVAC knowledge GreenBox Representative answering all of my questions I chose a new unit that fit my homes needs and my budget. That was Monday and then the TEAM went into action. By 6:21 PM on Tuesday we announced, "We are freezing!!" Mission accomplished, THANKS to the WHOLE GreenBox Team. Fred Huntington

Stephen Rankin

They were on time, professional, and cleaned up after themselves. The HVAC was fixed in less than an hour. Great service.

Donna Magers

Plumbing. Cleaned out the sink. Good job.

Nomedias

Water testing. Was informative without being pushy. Professional, friendly.

Gary Hopkins

David did a top 10 job!

Anthony Ratliff

The guys arrived on time. They were quick and efficient. Very professional as well. Thanks again.

Wade “Fletcher” Christensen

Robert was friendly, professional, and on time. Thanks for the fall system checkup!

Sandra Bodine

Very professional friendly and he knew his stuff and they checked things and replace the capacitor talk to me about joining the maintenance program which I told them I had to think about it and get back with you

Gus Cavalcanti

Prompt, courteous, knowledgeable. They came in to take a look at my AC issue the next day and kept me informed about the status of the part order. Repair was done promptly.

Patricia Tierney

Installation was professional, top quality The 2 installers,Jordan Foster and Braden Bryant, were careful, clean, quiet, and pleasant. They finished when they said they would.

Josey Kern

The Technician arrived promptly, had a great personality and was very knowledgeable. He found the problem quickly and had me up an running.

Omni Pro-Clean

Had an opportunity to visit their facility. Green Box has customer service all figured out. Knowledgeable team of professionals serving Fayette and surrounding counties.

Trey McCallie

GreenBox does excellent work diagnosing my client’s HVAC issues. They are prompt and always provide great advice.

Alex Thompson

My experience with Green Box was very good once they gave me excellent service once they understood what my problem was . I would say that they can be flexible and understanding once they know what your problem is .

Barbara Henning

Installed gas units in both of our fireplaces. Very courteous, professional and hard workers.

Rob Aavatsmark

These guys were awesome had to have them come out on Saturday and fix a sewage pump in my basement came in got the job done very professionally would highly recommend them. I would give them more than 5 stars if possible.

Kenneth Garrett

Glen was prompt and courteous. He came for a routine maintenance visit and ended up fixing a minor issue. Thanks to GreenBox Heating & Air!

David Prather

Very knowledgeable and fix issue with new furnace. Good to know these new furnaces have alot more safety features !!!

Richard Strode

Glen arrived promptly and properly assessed situation and equipment. Had us back to calling within an hour!! Great service GreenBox!!!

Jenny Kuck

The plumber who did my job did a great job...He was respectful, knew his job well, cleaned up after the job, and went the extra step to ensure I was satisfied with his work!

Michele Lunsford

They were very professional and explained in detail what was going on. Answered all my questions. Would definitely use them again.

Lester Storms

Raulf with green box came out on his day off to fix a unit that was down and was going to be late for a family Function out of town I think that is going above and beyond what a great man and a great company the green box is. Thank you all very much.

Amy Kessinger

Taylor was fantastic! Problem solved

ANNE CASE

Always on time and always courteous. Texts keep you aware of when they are on the way and a picture of who is coming. We have used them for years. Always satisfied. But no masks ! A disappointment.

B Rogers

Robert Caudill is an excellent trouble shooter and does a good job.

Nathan Canavera

Super quick service, text alerts, and great people! For a small business owner partnering up with accountable people is paramount and you won’t go wrong with Green Box!

Paul Mulhollem

Excellent service as usual by David Farmer

Jim Calhoun

Awesome! They did an excellent job! Quick to respond and quick to fix the issue! Highly recommend!

darryl green

When we called there was a person at the phone. And telling us about the price and what they was going to do. The two employees they sent with a very professional I would not have no problems giving their name out greenbox heating and air to others in Friends

Michelle rutan

RJ and Brayden was great. Very friendly and knowledgeable. They let me know everything they was doing. Great service!!!

john wilson

Competent and thorough. Explains everything well.

Marti Thompson

On-time, friendly and professional. Explained all aspects of the job, went over options and details, explained materials being used and benefits, one cost all-inclusive pricing sold me!

Tom Eblen

Technician was very thorough and performed our maintenance in a timely manner

Ganeson Kandasamy

Very professional and knowledgeable.

Griff Baute

They were a hour late, but were very responsive after calling them about being late and 2 guys showed up and got it done in no time. The were very helpful/friendly with my questions.

Harold Dixon

Stayed until job was finished above and beyond

Ben Cassady

I have used Green Box for a long time now, have always been satisfied with knowledge and service they provide.

Mike Estep

Everything was explained in detail before we chose them. We knew exactly what we were getting for our money. Would highly recommend.

Ronnie Dean

I had 2 tech's come out to my home in two days. Ralph and Brian, both were friendly, courteous and very knowledgeable. Thanks

Michael Zhang

Great people doing the job.

Bonnie Birkman

Very professional and thorough inspection!

Cindy T

Fast response, friendly staff! I received a text notification about the technician with a photo. Thank you GreenBox for excellent service!!

Ernie Franklin

Excellent service. Tech was very knowledgeable and very professional. I would definitely recommend them.

Jennifer King

We have had this company come multiple times over the past several years for many different issues. They are always on time, clean, professional and fair on their prices.

Hunter lisle

Great Company - have used them several times. Always prompt, professional and deliver fair prices - highly recommended Hunter

Steven Katz

Courteous, respectful, knowledgeable and professional.

Scott Hocker

Arrived on time, completed work within the time estimated for the job, and very professional. The work done was high quality work, with attention to detail.

Mary Schoberth

We love Matt Barbour

Gene Owsley

Estimate was higher than expected. David was very thorough in explaining everything. Just a little too high.

Jerry Henderson

David Masters is great to work with. He is honest and very knowledgeable when it comes to heating and air.

Kirk Jackson

The technician was very nice and straight forward and fixed the problem as quick as possible.

Marjorie Green

JD explained everything to my understanding

Dallas Kratzer

Installed a new system for us - went great! Scott kept us up-to-date on everything - he is AWESOME!

William Griffith

Matt is knowledgeable and efficient.

Mary Ann McKee

Scott, the estimator, did an excellent job of assessment and planning for replacing, due to age, an existing unit at my home

Lisa Robbins

Everything was done quickly and eonfficiently. Technician was pleasant and knowledgeable.

Justin Settles

Honest and Helpful. I highly recommend them!!

Judy Anderson

Great job

Schelle Statham Gordon

Very nice, professional and helpful!

david jordan

Heating messed up at 12:00 in the mornin . Ralph came out and it seems to be fixed. He was very nice and professional, thank u

Kenneth Pettit

Peter was great as always. Keeps me informed about each step of the service he is performing. Ken Pettit

Deeanna McCallie

Our technician was prompt and professional!

Donna Weber

Glen did a great job!

Marcia Cone

Matt discovered the issue immediately.

Tamra Stevens

Wonderful experience! This company and the employees were great when my furnace needed to be replaced.

Richard Rovinelli

Came out when we needed them. Right on time. Price as stated. Good job. Small project which will lead to larger ones.

Mark Murphy

Great job done

nita vasquez

Very knowledgeable and honest

Mary Broach

Great service today for a complicated a/c issue.Technicians worked until problem was solved. Thanks!

Veronica Gettinger

If you're looking for superior service, this is it! GreenBox is run with the highest integrity and an exceptional team.

Rory Maguire

David was polite and I could tell he valued my time

Carole L. Lee

Ralph takes excellent care of my heating and air system and he's a trusted friend.

Lisa Lynn

They were very friendly great customer service.

James Riddell

Had a heating problem they were there in little of no time diagnosed the problem was thermostat was bad replaced it had heat again in no time. Thanks!!!

April Bramel

Hannah saves the day! She advised us of what to do and who to call and then had two technicians at my home within 30 minutes. Thank you!

Paul Craig

GreenBox was prompt, professional, knowledgeable and cost effective. I highly recommend them!

Jacob Mannino

Was good

Rosanne Veljkovic

Professional and courteous.

Scott Graves

Matt is awesome!!

Sandra Criswell

As always, I was very pleased with Greenbox. They are courteous and knowledgeable.

Cory Brooks

Thank You for the quick follow up and for taking care of us on the parts\repair!

Jeremy Pendleton

Technician David haney done a great job would highly recommend to everyone.

Tammy Lee

Hannah was very professional got me taken care of quick and efficiently! Thank you!

Athena Richards

I have always had great service with Green Box. Thank you

Paula Cassity

Fixed drain line

Norman Williams

Outstanding serviceman Stuart

Bridget Starr

Staff is amazing...exceeds customer expectations. Thankful for their expertise and honesty!

Destes Eetes

Did a good job

AJ Buchenroth

Very professional and fast. Thanks Zach

Vloging Dream

Very satisfied with there service. Had a problem with thermostat but fixed it promptly.

Sandra Key

The technician was very prompt, professional and went above and beyond! I'm elated with their service!

Bill Engram

Great Job!

sara moon

Very professional and informative. Glen was prompt, friendly and thorough.

James Coffey

Great job .very professional. Very friendly. Well mannered .

Ed Botkin

Ralph is always great! Got me up , running, and cool!

David Breeze

Quick next day service Excellent diagnosis and repair Many thanks

John Kelver

Taylor and Wayne corrected my problem with the exhaust vent.

Thomas Hicks

One word, GREAT!

Edward Monahan

Quality, professional service.

Mary Murphy

Very satisfied with all communication with company. Technician very informative.

Jarred Shelton

Highly recommend! Always a great experience.

Marianne DeWier

Good

Kathryne Graft

They were wonderful!

Chelsea Runkle

Ralph was great! Very informative and courteous

Joan Prigge

Great response, great attitude and quality work. can't ask for more than that.

Joe Pfankuch

GReat communication from everyone. keep up the fantastic customer service

Forest James

Josh was just wonderful. ON time and great.

Brian Chafin

Robert was fantastic

James Wilkes

Excellent service

Travis Hayes

Thank you Brent for you time and the explanations! Technician got us working.

Judy DeLuca

Always satisfied

MELISSA BRIGHT

Listened to my issue, investigated it, resolved and explained what happened and how to monitor for it.

Tom and Jan Mullaney

Very efficient service and well done. Very happy with the service.

Mike Watson

Good experience

Tyler Nicholson

Tanner and Hunter were awesome.

David J Sarino

Matt did an exellent job

Anthony Pooler

Our service call was quick and efficient.

Mary Ohnheiser

Very courteous, punctual and efficient. Thank you.

theodore irtz

Like working with Ralph. Always on time.

Thomas Johnson

Had no problem with their services

Parker Shannon

These guys and gals are top notch.

John R. van Nagell

Very pleased ... thank you to the team

Michael Robinson

Nice fella

Betty Derossett

Plumbing

Dean G

Thanks for the kind and efficient service!

Sue Stafford

Excellent service and installers.

Cheryl Hawkins

See review for Turbo pros!

nelson thompson

Very nice and professional!!

cindy ringer

Courteous

Mary Driver

Happy with the service.

Andrew Fried

Efficient, knowledgeable, pleasant.

Janet Hupp

Prompt, nice, honest

Cliff Denny

great job and attentive

Mike Kitchens

Thank you again!

Larry Markham

Technician was great !

P Johnson

Chris is the best!

Henry, Hank, Warren Yohe

Worked on humidifier

Bill Balke

Knowledgeable, punctual, polite

Tom Adams

Great people there

Kim Webster

Awesome Company!!!

Sandy Wilfong

Wonderful service

Pam Gilkerson

Fair honest

Douglas Wain

Excellent!

Dee Milby

Matt was very nice and professional. He explained everything to me.

kataMatthaion1034

Love our Climate Control Team and our quiet efficient HVAC system.

Dee Teater

I chose Green Box to replace an old furnace. The furnace is perfect. The customer service is excellent. I can’t say enough good things about this company. While I was out of town during the frigid temperatures here in Lexington, my furnace stopped heating the house. I had replaced my filter before I left town. Green box came Christmas Eve and put the handle back on the furnace where I had not put it on correctly. Problem fixed.

carro ford

I had trouble finding anyone to work on my older system. These guys got me in and fixed problem all in same day.

Steven ODonnell

Greenbox has done a fine job.

Tony Short

From start to finish just a all around pleasant experience. Brandon was very knowledgeable and didn't try to oversell,was constantly in touch throughout the replacement and I can't say enough about the install team of Jordan and Nathaniel. The job was in a crawlspace and to say challenging doesn't do any justice mating up a new system in a old house. The job took a little longer than expected but even as it turned dark,they continued on happily and NOT one time did I see any frustration on their faces or even bad body language. 5 STARS ALL THE WAY!! I'm a new customer for life T.Short Locust Ave Lexington KY

Todd W

Technician was professional and told me exactly what and why he was doing what he was doing.

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