Reviews of Engineered Heating and Air. (HVAC Contractor) in Louisville (Kentucky).

Engineered Heating and Air

61 Reviews

10 Comments

HVAC contractor

HVAC contractor

1052 Whipple Ct, Lexington, KY 40511, United States

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Information of Engineered Heating and Air, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Engineered Heating and Air

Rachel Cox Bruneau

I cannot say enough good things about this company. They worked with us for the full system in our new construction home and they were extremely responsive to our questions, concerns, and goals for the house. We had very specific requests and they met every single one of our goals. This is by far the best HVAC experience we've ever had. I recommend them to anyone who asks!

Katie James

Engineered was extremely professional, clearly communicated timeframe for scheduling install, and exceeded expectations for new duct and vent installation completion. Focused on quality customer service - highly recommend.

Dave Wahlstedt

I am so impressed with these guys and the work they did at the rental property we own. Not only were they the least expensive bid by a significant amount, they spent 12 hours straight overcoming some unexpected complications, and when the workers smelled gas in the attic after a long hot day of work, they went and got their supervisor, found the leak and replaced the line - all for the originally quoted price! They didn't even work on the furnace, so likely the leak was there before they even arrived, but they fixed it because it was the right thing to do. I was so impressed that I tipped the hot and tired workers, which I have never done before for this type of service. Just wow, what a great experience!

William Hensley

We love our new AC! Tom was very knowledgeable and helpful from estimate to install. The install team was courteous and kept the area clean. They did a great job, we are very satisfied. We’ve really liked the WiFi connected thermostat. I can highly recommend Engineered Heating and Air.

bertha stamper

We have had our geothermal service a couple of times with this company and they were outstanding. We decided this year to replace the furnace and they have been absolutely wonderful from the start of the process. Mike was great to work with and the guys installing were wonderful!! Prompt, and cleaned up any messes! They will be our go to company for maintenance

Kelley Tichenor

We have had an excellent experience with Engineered HVAC! Straight-forward and up front from the beginning, which is the way it should be…right? We moved to Lexington in 2018 and bought a place with 3 systems, which had not been maintained and were varying ages. We worked with 3 other HVAC companies with dismal results before finding Engineered!. Engineered reps have been professional, knowledgeable and friendly. Plus their price was fair from the start! They will be our HVAC pros from here on out. Thank you so much!!

Madalyn Farrell

Excellent service! Engineered Heating and Air is very quick to respond to calls, give you multiple options with price points for the fix needed, and do not pressure you to make a decision on the spot. We have had HVAC replacement duct work completed for our upstairs unit and maintenance work on our downstairs unit with Engineered Heating and Air.

Abigail Mullins

2015 original review: Called over a weekend and they fixed both problems right away on Monday morning. Prices are fair, technicians are professional and courteous. They will be my go to HVAC guys! 2019 update: Tom and his team were my first call when I needed a complete HVAC replacement; they've done such a good job on the small service calls, I knew I wouldn't trust anyone else on a major project. Very happy with the work, the process; the technicians that were at my house were professional, knowledgeable, and respectful. The guys explained what they did at every step, made sure I understood all the safety features, and cleaned up better than it was before the work. You can't beat a company that does the job right and goes out of their way to work with integrity. 2020 update: I've been doing some renovations and let a little too much dust get in the new unit after drywalling; called Engineered and someone was out within 3 hours to diagnose the part that was affected, get it replaced, and get my heat back on!

Bobby English

Great experience from start to finish. Knowledgeable salesman, quick turn around, professional installers who showed up on time. Highly recommend.

Mark Stoltz

Great experience! Initially, I called another HVAC company to come fix my Trane High Efficiency unit. I could tell the tech didn't know what he was doing and started "guess" work. I told him to figure up a bill and I would call the installers of my unit. BEST decision! I called Engineered Heating and they were out to check on my unit that day. The tech went right to diagnosing the system and quickly told me what the problem was (which was NOT the thermostat like the other company tech had told me). I had to wait a few days for a special electronics board to be ordered. As soon as the part came in, I was called to set up an appointment for the next day. The service tech happened to be finished with his day and called me and asked me if I wanted him to come right away. I told him yes and he was at the house in about a half an hour. It took him only minutes to install the new part and had the system up and running. I couldn't be happier with the service and cost of repair. Also I want to say kudos to the technician, Tim Wilson for making this a smooth professional transaction.

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