Reviews of Element Air. (HVAC Contractor) in Louisville (Kentucky).

Element Air

98 Reviews

90 Comments

HVAC contractor

HVAC contractor

4510 Illinois Ave, Louisville, KY 40213, United States

Description

Information of Element Air, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Element Air

Reviews of Element Air

Joshua Gallagher

These guys are the real deal codey Mazzoni was here before schedule walked me through everything as far as repairs went. We sat down and discussed all options long term short term and he gave me a customer opinion if this was his home what would he do !! Amazing 🤩 I couldn’t be more pleased with the services provided and the communication they had every stage throughout the process of their services!! I would highly recommend using element air for any and ALL your hvac needs my house was hot 🥵 at noon today and 70 degrees this evening !! 5 stars ⭐️⭐️⭐️⭐️⭐️ Give them a call I promise you won’t be left in the heat !!!

Taylor Reynolds

Used Element Air for the first time to see if we could get someone out here quickly with this crazy heat to clean and recharge our AC unit. They literally came out first thing the next morning! The gentleman was incredibly nice/professional and was in and out so quick. We have a pretty old unit and just wanted to try and help it in this heat without someone trying to sell us on other stuff that they could etc. if we didn’t want to. I really appreciated the fact that they came in diagnosed that everything is working, cleaned and recharged it without any issues. We were so pleased and would definitely recommend!

Charles Bowen

Great friendly outgoing people. Install team was very attentive to detail, to detail and was on time for appointment. Cleaned everything up when they were done just like it was when they showed up. Fleet vehicles were in great shape and well kept. Techs seemed very knowledgeable of their equipment and didn’t hesitate to explain or answer questions. Owner was very nice and made sure everything was taken care of in a timely manner and to the satisfaction of the customer. Would HIGHLY recommended for any HVAC needs.

Olivia Huntsman

Element air is the best! They were very responsive, quick to arrive and solve our issue. Our AC unit stopped working and they fixed it perfectly! We are very satisfied with their services and will definitely use them for any future HVAC issues we have!

Gail Lawson

I am very happy with your service. Cody was an absolute doll!! I feel we can face whatever the winter throws at us now. I also joined the maintenance club. The price was right and he gave me valuable tips and information. I highly recommend there compnay!!

Stephan Cronin

Awesome service as always! Had a check up/maintenance on my system that they installed a year and a half ago, tech was professional, thorough, and on time👍 So glad I joined the M.A.D. club maintenance program they offer, great service for a great value, and worth every penny to protect our investment. We all know HVAC systems ain’t cheap! 10/10 recommend!

Katherine Lake

I filled out the "contact me" form on their website late at night (like 10 pm) Wednesday and had a response from the owner Anthony within 20 minutes. Cody was the technician that came out and got everything fixed for me, didn't try to upsell anything I didn't need and was very honest when I asked him questions (and boy did I ask a lot of questions so his patience was appreciated 😂). Will definitely recommend them over and over!!

Chris Gordon

Cody arrived on time and was nothing but professional and courteous. Walked me through everything he was doing and explained it very well. Would highly recommend Element Air. Very satisfied with service and price.

Adam Price

By far the best possible experience during a stressful time. Our furnace went out, and Element Air came out quickly. The tech Codey was extremely professional and was determined to find the cause. Fixed the issue and didn't charge me an arm and a leg. Now we are signed up for their service plan and couldn't be more confident.

Heather Jessie

The technician was very cordial and thorough in diagnosing my air unit. I only went with the other place to do the work because they had me on a cheaper discount plan. I would trust Element for quality work.

Don Rowe

Had problem with furnace start up, called Element Air for service. I was given a 2 hour window when they would arrive and they were right on time. Codey (service tech) was very knowledgeable and courteous. This is the company that installed my air and heating system and is the only company I would call in the future.

Brendan Stokes

I was told by my current HVAC company that the heat exchanger in my furnace was going out and the furnace needs to be replaced. A friend suggested to get a quote from Element Air. Codey was dispatched to meet with me. He showed up early and listened to my concerns. He was courteous and let me know he'd put together some options and get back to me. In the meantime I had another HVAC company give me a 2nd opinion on the heat exchanger and was told there wasn't any major issue other than the system being old and inefficient, he didn't see an issue. When Codey returned with his quotes for a new system he did a combustion test and confirmed there isn't any major issues. He's an honest guy and if I do choose to replace the system, because of Codey, Element Air would be at the top of the list! I'll be moving my service contract from my current company to Element Air.

David Meek

Anthony and the other "Scientechs" were truly fantastic. Anthony was able to come by the house the day I called to complete a diagnosis and he'd identified the issue and found the leak in our internal coil in about 20 minutes or so. About 10-15 minutes later he had a proposal written up with 3 options in order from least to most expensive and then went through all those options with us answering all our questions. We opted to replace our system instead of repairing the old one so that it would have a warranty and be more energy efficient. We also used to have one room in the house that would stay hotter than all the others and Anthony helped us indentify a solution for how we could keep that room cooler by adding another vent. He explained where we should put the vent and said they could take care of that at the same time they installed the new system...so we had that done too. He also helped identify a wiring issue with my thermostat, which required running a new cable, and said they would fix that as well and they did. He set the installation appointment for 8 AM the day after diagnosing everything. The crew showed up on time...were very professional...and worked quickly. It didn't seem like they were there very long at all when Anthony told me they were finished. We then reviewed all the work they had done...he gave us our paperwork and warranty info and said to call anytime if we had any additional follow up questions. All-in-all it was a great experience and I would HIGHLY recommend Element Air Company and their team of "Scientechs" to anyone needing HVAC service.

Brian Maxfield

Had new system installed July 2021. Had system maintenance today prior to heating being used. Excellent communication. Service Tech Cody was awesome.

Pamela Daniel

Codey came over to do routine maintenance; we have a maintenance plan. He showed me mold in our 5 year old unit and recommended the air scrubber. He installed it and explained how it worked. Codey was quick, nice, and didn't try to oversell anything. Thankful for Element Air and having a maintenance plan that caught this issue before it made us sick!! Thanks Codey!

Jordy

Had the guys at Element come out to install an upstairs ducted mini split system to keep us cool; especially for the next 5 months from May-October. They were able to get to us within a week and they were on time. They had to come back for a 2nd day but they worked hard to get the unit up and running in our 70 year old home. Also went above and beyond with vacuuming our floors so as to not leave a mess and used a drop cloth all the way upstairs. Highly professional with a big emphasis on customer service. Will most certainly use again! **UPDATE 8/11/2022** Codey and Anthony came back out as our ceiling bathroom vent was sweating pretty good in the late summer afternoons/evenings. They looked at the vent and came up with a solution to try and fix the problem.

CTN

We had the team install a mini split in a second floor location of our home that was very difficult to reach. Very happy with the prompt service and quality installation and product!

Todd Santoro

Prompt and very professional 5-star service, completely satisfied I Would definitely recommend and use Element Air again for all my HVAC repairs and maintenance

Jesse Thompson

Codey & Corey came out today to do HAVAC system maintenance. & found some problems that I wouldn’t never knew. Im glad I’m a member. They both are very professional. I highly recommend Element Air.

Sofia Milano

Element air was very prompt but more importantly he was very honest about what was wrong with the AC unit and what needed to be done to fix it. I would definitely recommend them highly.

Valerie Musenga

My AC unit went out and I was able to get a next day weekend appointment. I would recommend this business. Very professional and straightforward about the diagnostic and cost of repair. I joined the members club and will be using the company going forward for maintenance and any repairs on my HVAC system. It is a weight off my shoulders knowing I had a reliable company come and fix my air conditioning system.

Stephanie Jackson

I felt the work on my furnace was done in a timely manner and they were very friendly. I would use them again.

Sarah Y

100% recommend - after reaching out to Element Air in the evening, they immediately scheduled an appointment for the next day to fix our A/C unit. Tyler performed a diagnostic of the problem (he even put covers over his shoes before entering our home) and was able to install a brand new unit the exact same day- these guys stayed until late in the evening to get the job done so we didn’t have to go another day without A/C. Could not recommend working with them more- they are reasonably priced, very professional, very kind and get the job done insanely quick. They truly care about their customers!!

Joshua Morgeson

Amazing as always! Showed up on time, worked quickly, and explained everything to me as they went. The best of the best! Thanks guys!

Theresa Davidson

Anthony, Cody, Nick, and Tyler were amazing to work with. My husband commented at one point that Cody must be the “happiest dude he’s ever seen!” Anthony was super responsive and honest when answering questions about options for our 70 year old home. They took extra care to clean up their work at the end of each day and even vacuumed! They were all super patient with all of our questions as well as our extra curious toddler. They also dismantled the poor work done by a prior company. Anthony even caught a few other insulation issues for us and was able to make a recommendation while doing the HVAC install. We would recommend Element over and over and they will be our first call for any needs in the future.

michael santoro

Showed up early, very professional, and as always went above and beyond to ensure our system was good to go!

Kent Allen

They installed a complete new system including the air scrubber I recommend the air scrubber to anyone who has any kind of allergies Anthony and his team are professional and respectful

e jackson

My technician was very nice very informative took his time to explain to me everything that was being done and informed me of my system age and any possible problems down the road He was so good I even set up a maintenance program thank you element air

Yovanys Hernández Pérez

Very professional guys, Cody, and Tyler did the relocation of my condenser, was a fast and reliable work, I definitely recommend them. Thank you guys!

Matthew Herren

Last year our AC went out and we called them to come take a look. Very professional ,informative and down to earth. This year we had them come out to service the AC for the season. Both visits they have been great and they might have a life time customer.

Charles Duckworth

Some of the best out there. If you need your heat or ac fixed or replaced check out Element air before you look at anyone else. They got me and the family setting in comfort. Thanks

Matthew Goode

Very professional group of guys that really knew their industry. Very knowledgeable, on time and took care of the job in no time.

Sarah Langmeyer

Great company, quick to respond, the maintenance program is awesome!

Apro Representative

Very knowledgeable and professional with no pressure. Clean and respectful workers. HIGHLY RECOMMEND!!!

Jolean Johnson

Anthony came and fixed my mom's Air Conditioner when another local company stated that we needed a new unit which I thought was false. He was extremely nice, helpful, professional, and knowledgeable. I appreciate him and his team and will be a return customer.

Jason Martin

These guys are true professionals. Came home to an 80 degree house after work 🥵 After a week of hearing questionable sounds coming from it, the A/C was shot. Considering it was original with the house (16 years old) I knew last year it probably wouldn’t last this year but we gave it a go anyways. 7pm on the hottest day of the year wasn’t the most ideal time for it to kill over to say the least. Called around to other “24 hour services” with no answer or a call back. Someone suggested we call Element and I did. Within 5 mins of leaving a voicemail and all hope lost, I get a call back from Anthony and within an hour he is at my house. He was honest and straight forward. Didn’t try to sell something unwanted. Told me he could fix our fan motor on the unit or he could get us a new one. Didn’t try to push the new one at all, we made that choice because again, it was 16 years old and the motor wasn’t the only issues she had. Less than 12 hours later I had a team at my house ready to put the new one in. They took their time making sure everything was done but done right. After the guys were done Anthony came by, before they left, to personally verify that everything was perfect before he signed off. Horst Schultz said that there are 3 things that customers want; 1. Timely service 2. A defect free product 3. Someone to be nice to them. At Mint Pest Control we live by these standards every day. I would give Element 10/10 in all 3 categories. I appreciate the hard work and am a total fan of the business!!!!

Tracy Dickerson

Cody was super nice and explained things in a way I could understand.

Fratline Emblematics

Look no further. Element Air is amazing. My wife and I returned home from a camping trip to a locked up AC unit on Father’s Day. The next morning, Element Air was there to assess the situation. Within a few hours, a new coil was installed at a reasonable price. Their team was courteous, professional and left no mess behind. Awesome experience to say the least.

Jordan French

Anthony and his team were awesome. Our A/C went out, Anthony came over diagnosed the problem and gave me a few different options. I ultimately decided to get a whole new unit. His team had me installed the next day. Great service, I would recommend to everyone !

Marilyn Pendleton

Corey was very professional… explained in detail the problem… and fixed issue in timely manner.

Elizabeth Ellerbrock

Our tech was super friendly and patient. He explained everything in terms I could understand and did his best to figure out what was most cost effective for us.

Amanda Carroll

Thank you for getting us taken care of in such a short time. You gentlemen are the best and would recommend you every time!!!

Joshua Long

Very professional! Took time to explain, and help us to understand proper maintenance, stellar personality!

jason marshall

Very professional company, you won't be disappointed using element Air

David Kuprion

Anthony came out to inspect the HVAC system in a newly purchased house. He was very informative and was able to point out and correct some items that could turn into bigger issues later. I would highly recommend Element Air!

Stephan Cronin

Anthony and Tyler came out and put a new complete heating/ac system in at my house this morning and did an awesome job, on Anthony’s birthday, in the 90 degree heat. They’re great to deal with, I 100% recommend them!! Couldn’t be happier!

Alexis Harrison

Anthony was quick to come and service my HVAC unit at my studio when it went out in the winter. He diagnosed & fixed the issue with great turn around time & reasonable pricing! Highly recommend!!

Kay Blevins

inspected air conditioner; found out coils were leaking. Ductwork had fallen or become disconnected

Ramsey Batshon

They will do a amazing job and always on time and honest

Brian Watson

They showed up immediately, were very professional and knowledgeable

Steve Winters

Anthony and his team are fantastic people, with a maticulous and attention-to-detail approach. With many, many years in the HVAC industry, they have seen it all, and repaired and replaced it all. They are one of the fastest growing HVAC businesses in Louisville, and their reputation is constantly reiterated by their clients. It’s easy to see why their clients and friends recommend them so often. They support local programs that give back to the community, and says speaks volumes about their character and integrity. I cannot give enough terrific compliments about Anthony and his team ! 5-STARS ⭐️⭐️⭐️⭐️⭐️

Paula Jarrell

Called element at 4:00pm explained my Dad air was out he is 80 years old one lung. It was hot and muggy! Anthony rearrange his schedule went out to the house had his air conditioning working and the bill was lower than I expected for the repairs! A big shout out to this man! Thank you so much for taking care of him.

James Vick

These guys are great very very professional and knowledgeable about everything they do 1st assess explained everything before I asked and installed the next day they installed high quality equipment put floor protectors down replaced everything lines drains wiring from inside to outside breaker box for a/c explained everything about the units before they left I was dumb founded by the professionalism these guys have and knowledge it was a experience of professionalism I have seen in a long time thanks guys

Robert Jones

Got out in to me quick and got the heat on when it wasn’t working, thanks for the great work!

Chris Tincher

We received same day service and the two techs were very professional and answered all our questions!!!

James May

Just had Tyler out to do the maintenance on our system. Tyler is very professional and an excellent technician

Joel Jones

Awesome team, in and out with great communication.

Sarah Langmeyer

Great company and fantastic work. Very informative!

Debra Spangler

Codey was extremely helpful, friendly and informative.

Kara Ray

Easy to contact, was able to come look at AC quickly, diagnosed and fixed the problem same day . Would recommend!

Tony Gregory

Excellent work - quality equipment

Matthew Harrod

Awesome company!! Anthony is upfront and honest. Thanks for great service

Karen Smythe

Very professional and thorough.

Ron Sanders

From prompt timing, quality work, and fair pricing they had it covered! Will recommend to everyone

Charlene Williams

Not enough words to articulate our satisfaction ❤️

Chris Stice

Top Notch Service 👌....I'd recommend Element to anyone...Right on time, and very efficient. Had me up and going in no time. …

Lucas Gregory

Excellent service as always.

Donna Mudd

They were prompt and friendly and professional.

Michael Fennimore

Thanks for the amazing service you guys are top notch and will recommend you guys to all my friends!

Brandi Bohannon

Really nice guys!!

Cindy Venture

Very professional, friendly people that you could trust your kids with.

ophelia roland

Very professional and friendly made sure to keep area clean

KELSEY HUMPHREY

Quick and efficient. Much appreciated! Thank you so much!

Kayla Applebey

Thank you for great service.

Kaitlin Frost

Very professional and knowledgeable

Matt Payton

Our concession stand condensing unit at the local Little League bit the dust. Element Air went above and beyond to provide our league with a new unit in a steadfast manner with professional work. Their company provides top quality work while committing to investing in their own community. They truly provide a level of service that is unmatched!

Susie Drake

Was looking to replace our HVAC system and Element came through! Spoke with Anthony on a Monday and install was completed by Tyler and Jayden on Friday! Superior work! And super nice guys who were challenged by such a small space to work! Thanks to both of them and Anthony!

Katherin Fischer

I had Anthony and Tyler at my previous house for an installation and Codey at my current home for a problem I was having. Both experiences were great and the guys working for this company are awesome! I would recommend their services to everyone. Great quality work and great personalities.

RONALD COFFEY

Element and their guys are fantastic I had a problem I thought it was my thermostat which turned out it probably wasn't I needed my furnace maintenance these guys were good they had meters and numbers that they use and it seems that my whole system was out of whack a little bit they tweaked it and put it back to where it was supposed to be and it seems to be doing great I will most definitely without a doubt be using these people from this day going forward thanks guys I feel good now

William Fields

Amazing team, very knowledgeable technicians.

kimberly felix

Louis Rickman

Jennifer Howlett

Michelle Washington

Corey Smith

Mike Cyrus

Mike Hook

Cora Dolson

Misty Rigney

Jason Schum

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