Reviews of Cair Heating & Cooling LLC. (HVAC Contractor) in Louisville (Kentucky).

Cair Heating & Cooling LLC

110 Reviews

61 Comments

HVAC contractor

1821 Cargo Ct, Louisville, KY 40299, United States

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Description

Information of Cair Heating & Cooling LLC, HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Cair Heating & Cooling LLC

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of Cair Heating & Cooling LLC

N Briggs

I called yesterday and was able to get an appointment the very next day for a tune up. My technician Buddy called me at 10 to confirm my 12pm appt. He was courtesy and professional. He arrived at 12pm and did a great job explaining everything. My system is old and every time I get an Hvac person they tell me I need a new one, even though mine works fine. Buddy was honest and didnt say that, which made me trust that when it's time, this is the company I will call for an honest opinion. Thanks Buddy.

Lauren Ramirez

The Cair Team was so professional and responsive when we were looking for a new HVAC system. We received personalized service by an expert and were able to get a fantastic product in a very very reasonable time. We would highly recommend Cair Heating & Cooling.

Ed Cox

They showed up on time and replaced the a/c and furnace in 4-5 hours. The installers were friendly and professional. They also relocated my dryer vent for me because it was blowing directly into the a/c unit. Was quoted $10000-$12000 from another company and the guy they sent out wasn't very friendly. CAIR did it for about half that. It might not be the top of the line brand but will still last you 10 - 12 years.

Kristen Abell

These guys are amazing!! They deserve 10 stars!! I called and spoke with a couple different companies getting quotes and CAIR was the most reasonable price. I first spoke with Chris who guided me in the right direction and set everything up for me! I’ve been able to get in touch with him anytime I had any questions and he was very nice! We had our system installed the very next day! Austin and William and their manager (whose name I can’t remember) came out to install our unit.. even with a few hiccups they stayed as long as it took to get everything working perfect. We really appreciated them!! I can’t thank you guys enough for all hard work you all did today plus working in this heat! Thank you for helping us finally feel comfortable (not hot) in our new home!

Sarah Hayden

I was so worried because I know my unit is older. They came out and was able to repair it thank goodness. They were super nice and took their time making sure my ac unit was okay. When it is time to finally replace my unit I will definitely be using them.

D M

What a company!! From the first call I made the office staff was friendly and extremely helpful. The owner (a Veteran -Thank you for your service!) was at my residence within the hour. Kevin took the time to go over all my options and answered all my questions. While taking a few days to decide what option to choose, Kevin followed up with me as requested to check and see if I had any additional questions. On Friday 8/7/20 my AC finally quit for good, thinking I only needed a shot of Freon I called Kevin to see if he could send someone over to get me through the weekend...He had someone there within the hour. When the service tech arrived (great guy) it was not a simple fix and he spent nearly 2 hours there on a Friday night to try and get the unit running because it was hot!! After he exhausted all efforts with no luck we were without AC...Kevin began working on ordering my unit immediately and was in touch with me all weekend keeping me updated on when my unit would be available. On Sunday he gave me the unfortunate news that the unit I ordered would not be available until the end of the week..He gave me several other options and again explained all the details of each. I decided on the unit and he told me his crew would me there first thing in the morning...at 7am his office called as promised to let me know they were on their way. What a crew, great guys they got to work right away and where amazing they worked non stop! The unit is working great and my house was cool and comfortable by bedtime. Obviously, I highly recommend Cair Heating & Cooling A++ Company throughout...Thank you CAIR, the name of your company is the PERFECT DESCRIPTION of your services!!!

Jim Mc

We called Cair and an appointment was set for 8/18/20 to discuss what services would be needed. Justin Williams discussed our issuses and we made a decision to go with Cair. The installers (Rich and Hunter) arrived promptly on 8/20/20 and completed the job within 4 hours. They answered all our questions and were polite, respectful and very courteous. Follow-up was immediate from the Cair office and Maureen and Nancy have answered all questions and all paperwork completed. We are so impressed with the quality of work from appointments, installation and follow-up. Cair is our choice for our heating and air needs. Also, I am a veteran and try to support veteran owned businesses. We are looking forward to a continued excellent business relationship with this company. From our experience, we highly recommend Cair!!!

Will Mac

Excellent customer service! Jeremy, the technician, was on time and professional, he quickly diagnosed the problem and had the parts on his truck! He also tuned up both units and the systems are now operating great. We will also have them perform the fall tuneups. We will happy recommend CAIR everyone!

Megan Cleveland

I cannot say enough good things about Cair. Our AC broke during the hottest time of the summer and I was 9 months pregnant. The Cair team, starting from the person who took my call to schedule an appointment, to the people who installed our new unit, ensured not only was the work done but it was done promptly. I called on Wednesday morning and by Thursday night we were up and running with a new system. Hunter and his crew worked for 11+ hours making sure our system was installed and working properly. I would highly recommend, very professional!

Kathryn Brown

Very timely response to schedule appointment, On time for the service, friendly, professional and I'm very pleased with the service I received. I am a veteran and this is a veteran owned business. I will always call for Cair to service my systems.

Will Risinger

We have had a great experience with Cair. Our air conditioner was on its last leg and we shopped around to get multiple quotes for a new air conditioner. Justin explained all of our ac unit options/price ranges and ultimately, when our ac unit finally broke, we called Cair and they came the next day to install a new system. In addition, when we had a question about our unit, George came out the same day to take a look at it. He was knowledgable and courteous and was able to fix the problem easily. Very friendly and professional company. Highly recommended!

Greg Walker

We just had one our Furnace/Air Conditioner units replaced and Cair Heating and Cooling did an excellent job installing the unit and in a timely manner. The new unit works great, and got it just in time for the late spring and summer weather. Will definitely call them again to replace the second unit when it is time for that. Can't go wrong working with them and highly recommend.

J Hargan

Preston M at Cair Heating and Cooling did a great job fixing my air conditioning unit. I was able to call in the evening and get an appointment for the next day. Prices were reasonable and unit was fixed in a timely manner.

Brian Spencer

My ex-wife and I used CAIR in 2015 to have a brand new unit and all new duct work installed into our house. I requested the ducts be run in an untraditional way, and the outside unit be placed in an odd space. During the install the crew had several conversations to verify what I wanted done and how. The install and clean up was fast and complete. Then we had problems... and there were a lot of problems. The unit that was installed (not made by CAIR) had an error in the installation instructions. This caused the heat to run in an emergency heat mode only and jacked up my electric bill like crazy. The size of my house needed an extremely large unit to accommodate the SQ footage and the blower was so strong that it folded the air filters in half, and because of the continued construction I was doing the coils got filled with dust causing the unit to freeze up. The main control board went out at one point. Somehow the unit got several leaks in the coolant lines. NONE of these were at welds. In Conclusion: I am more than satisfied with the work that CAIR has done. They addressed all of the above issues and went above and beyond to make sure everything was taken care of and that I was satisfied with the final outcome. I feel that any thing I have been charged for the annual maintenance fee or the MISC repairs that needed to be made were fair and just. I would 100% recommend CAIR to anyone looking for HVAC work to be done. My only suggestion is... Don't be me. I think if I would have let them come in and do everything in their traditional methods a lot of the problems may not have happened.

Maxine Palmer

CAIR did an unbelievable job for us. They recommended and installed quality AC equipment, were efficient, timely, professional and caring about their work. We highly recommend CAIR for ALL your HVAC needs.

Shannon Hovious

Rare business that does what they say they will do. After years of dealing with the high pressure salespeople telling me I needed a new unit I called Cair. They serviced my old unit yearly and I got an additional 6 years out of that unit prior to replacing it this year. Quoted a very fair price on a new unit on a Thursday and had it installed by the following Monday. Great service!

Trey Brandon

I scheduled for a tune-up, AC was not performing well in this heat. The appointment was from 12-4, Jason called and said he will be here at 9:30a.m., arrived and cleaned my unit and Replaced some parts and now I’m comfortable in my house without sweating. Thanks !!

Anne Bell

Preston came out to our new home today to fully charge our condenser. He was very thorough and checked over our whole system. He explained everything and even showed us some of the features of our system. Highly recommend Cair!

Sheila Higdon

They installed hvac units in June did ok. But waiting on inspection, was told they would send permit # to city and they would call to set up appointment. I haven’t heard From the city and have call cair many times. Now they tell me it’s up to me to get ahold of city For the inspection when I do not have the permit # Sad!!! It’s up to the company that installs to make sure it gets inspected

Eric Maddox

Kevin and his team are top notch. I would recommend to anyone and will definitely tell friends and family about the great experience I had. They were very professional, very friendly and took pride in their work. Cair was about 40 to 50 percent cheaper than the other 3 estimates I received. AWESOME JOB! CAN'T THANK THEM ENOUGH.

nakita newman

Cair took care of replacing our A/C unit within a timely manner and was very professional and knowledgeable! I would highly recommend!!

Mo Thompson

I was in a tight spot on a Saturday and had a resident who was without air just after having a baby and felt horrible. I called several HVAC places and Cair Heating and Cooling was the only company who was able to come out right away. They were here is less than an hour and had to replaced several parts but did it quickly. I was surprised when I received the bill at the cost since I thought it would be much higher. I would highly recommend this company to anyone of my colleagues, friends and family. Thank you for saving the day!!

Rebecca Luttrell

I Highly recommend Cair Each one was very respectful and they was on time, very professional. Inspector made a visit to make sure all looked good before they left. Thanks Cair, Also thanks for serving our country.

Carissa S

My technician, Jason, was prompt, professional and extremely effective. He diagnosed and repaired my HVAC issue quickly and courteously. I couldn't be happier with the service I got from Cair. Highly recommended.

Staci Vaughan

Kenny and Deshaun were AMAZING! I was surprised to learn that they came to replace the whole unit on their day off, July 3rd. They were clean, professional and even came to the door already masked up 😎 A top notch team and would recommend them to everyone! Thanx Y'all!!! You saved my birthday tomorrow 💖

Ann Mccovy

Mr Vason Kittle is very knowledgeable very pleasant people person got the job done fast he deserves 1000 stars . “clean” up the job that should have been done right my others he deserves a promotion or a bonus or both I don’t know what his title is but he is good thank you so much so very much I hope that I can get you again if I need service again pat mcelroy 🙂

Eric Bassett

Our second floor HVAC unit wasn't heating or cooling all the bedrooms very well. We had a couple other companies come out first, but no one was able to recommend a reasonable solution. The consultant from Cair was professional and knowledgeable and was quickly able to determine the cause of our problem. The 2nd floor system was originally installed with insufficient air return. He recommend adding a couple additional return lines in specific places - a relatively simple and inexpensive solution. The upstairs comfort level was significantly improved and utility bills have decreased because the system doesn't have to run as much anymore. I would recommend Cair for your HVAC needs.

Cody Felker

Cair was awesome. Very professional from the salesman coming to our house to the install we have had a great experience and will deffinatly use again.

Tony Fleming

Company had a fast response to a warranty call. The tech Jason Kittle came out, worked late to thorough check our unit and make sure it was running smoothly. Very appreciated.

amy meredith

I had some major A/C problems going on. Jason Kittle came to help. He was on time, very polite, and didn't leave any mess. He assured me he was not going to leave until he knew he wouldn't have to come back (except for maintenance, of course). 5 STARS - Thanks Jason!!

Mike Higdon

My HVAC broke late this night. Out of all the companies I called, CAIR was able to come and get us squared away on a Sunday. The tech was friendly and knowledgable. He called ahead. Great company!

Rachel Thurman

They did an amazing job! Very respectful and caring! They also explained everything they was doing!!

Crista Newman

Awesome service and great price! Very nice people!!! Will definitely recommend to friends and family!!

Donnie Bow

We bought a new home and CAIR had to come out for a few issues and the technician Robert was awesome. Explained everything, always friendly and professional.

Jaime Bowling

The best service in town. Addresses your issues with no skating around to charge you extra for unneeded services. Thank You!! My air is working and my family are resting comfortably 😬 …

Gabrielle Sommerville

I used CAIR in the past and they were great. The guy came out on time and fixed my furnace. I even got a military discount.

Karen Ullrich

The Service Technician, Preston, was professional, helpful and respectful of our floors and carpets.

Jeff Hammer

I called Cair Heating & cooling, they came right out the same day & fixed the problem!!! Definitely call them for any HVAC problems Fast & reliable

Dena McCune

Kenny and Deshaun put unit in. Cleaned everything up. Saturday we had to have another guy come because we had a gas leak. He fixed it in no time. I cannot remember his name.