Reviews of Action Heating & Air Inc.. (HVAC Contractor) in Louisville (Kentucky).

Action Heating & Air Inc.

129 Reviews

96 Comments

HVAC contractor

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Description

Information of Action Heating & Air Inc., HVAC contractor in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Action Heating & Air Inc.

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of Action Heating & Air Inc.

Seth Carmichael

New to the area and first time customer. Could not be more pleased with the service we just received from Rick Johnson. He was quick with the diagnostic process and efficient with repairs. Extremely courteous and thorough. He had our heat up and running again within an hour. Wholeheartedly recommend Action Heating and Air. We will certainly be using them for our HVAC needs in the future.

Emily Duncan

Derek was awesome! He came out and helped us fix a problem in Our commercial space after a recent freeze. He acted quickly and got us up and running in no time!

marcia johnson

Amy is very friendly and scheduled my HVAC tune-up a few days out. Rick came out and was on time, friendly, and professional. He identified an issue I was having and replaced part during same visit. The charges were very reasonable. They have a Service Agreement for future service that is probably hard to beat. I would highly recommend Action Heating & Cooling.

Will Redden

Max and Brian came out yesterday and installed my new Tempstar system, with impeccable timing just before a nasty snowstorm with brutal low temperatures. The duo quickly knocked out an install that would take others 7+ hours, corrected horrific lineset runs put in place by the contractor that installed the dying system that was original to the home, and left the place clean. I am looking forward to using these guys again for service and at the end of this unit’s lifecycle. Thank you Derek, Max, and Brian!

JJ Wurtz (VidProDad)

First time using this company and they did a great job. Complicated problem which through Brian's troubleshooting was able to fix the issue as well all the issues that led up to it. Was able to get our heat back working on Saturday night and finished the rest early the next week. Will use again.

Ian Bolender

We have an odd combination of an old boiler / hot water heat + Central Air / Heat Pump. We recently had our boiler's circulator pump replaced which turned into quite the job because everything in this house is old. They got everything back up & running & I know it wasn't easy. Very grateful for the help.

cblanton42

Great service but it took 27 hours for them to get to us from the time called. Called Monday 9am arrived Tuesday at 12:30.

Krystina Karns

Please do not listen to that Lehman person. Action Heating & Air Inc. has been amazing from start to finish. They have kept me informed from the very start, service techs are efficient and always so nice. They made us feel like we were their only customers. I would recommend them to everyone living in the Northern Kentucky area! Wish I could give them 10 stars

Nick Dew

Action Heating is a family owned business focused on quality service and its obvious. Much better option than the "big guys" around town who prioritize their profits and upselling you for commisions over actual good service. Very highly recommend.

Robert Traylor

Best HVAC Company in Northern Kentucky. Employees / technicians are top notch.

Susan

First time customer and was very pleased with the service Rick provided. Polite, professional, and answered my questions.

Sean Fields

20 year old furnace they came to look at it found the issue and fixed it quick and for a great price.

Denise Bixler

My mother referred me to Action Heating and Air she has been using them for years. Now I own my home will be using them also. Everyone who works there that I have encountered are very pleasant and professional I know this when they were at my mother's doing service. They are the best and reasonable prices. Thumbs-up 👍👍 …

Britt

Action will be my new go to company for sure! I had Rick out to fix a leak in my air conditioner and he was more than great. He was nice and professional, he even took the time to clean my a/c off before running his diagnostics to make sure he got the most accurate reading. I had gotten two quotes before them and neither company even gave me options to work on my unit only replace. Action was more than reasonable and even ended up costing less than I had thought. I would 10 out of 10 recommend.

Arthur Fischesser

First time I met Rick. He did our service today. Another polite and courteous employee of Action Heating &Air Inc.

Cam Allen

Gary's team was professional in every way! They were on time, friendly, and answered all my questions. Great experience!

Bradley Burtner

The only HVAC I will use. We have used them since 1986.

Jerry Schrepfer

Service tech listened to the symptoms I described, immediately suspected the issue and fixed it in just a few minutes. Time from service call to repair completion, less than 3 hours.

Renee Grabarczyk-Schafer

Fantastic Family owned HVAC company employing trustworthy and honest people! Highly recommend to both family and friends. It seems like finding skilled tradesmen who are honest and dependable, is like finding a needle in a hay stack! I am glad I was referred to Action Heating & Air! They replaced both my furnace and AC. Great prices, stands behind warranties, and are there when you need them. On call 24/7.

Paul McCabe

Did a fine job quickly . had to fill a system with coolant it was unclear how much it would take to fill the system . So when the price was less than it could have been .. so they were quick and honest and cheaper than it could have been. So thanks Action it is good to know a great business.

Barbie Watkins

Love these guys! They were honest, fast and went above and beyond when installing my new HVAC system. They gave thorough explanations and made sure I was happy before they left. PLUS they beat all the other quotes I got!

Kelly Faillo

Excellent customer service from start to finish! Honest about pricing and options for repair versus replacement of 15 year old unit. Would highly recommend Derek and his team. We will certainly be using Action for all our heating/cooling needs from here on out, as good customer service is hard to find these days. Thank you!

Amanda Owen

I highly recommend this company. I scheduled a furnace tune up and double booked myself by accident and explained my situation and they were very understanding. Brian my technician was so kind and explained everything that he was doing. The manager is very friendly and kind. I will be doing business with them again.

Sharon Buechel

They gave me a great price. Replaced my gas furnace, new air cleaner, and replaced my air conditioner. They gave me a date and time. They pulled in on time. They explained everything they did. They showed me how to operate my new thermostat. This is a very reputable business. I would recommend them.

Susan Kindoll

Brian was very professional and nice when installing my furnace. He made sure to go over the full system and make sure all of my questions were answered. Very happy I chose Action for my furnace and AC!

Derrick Holeman

Action Heating & Air Inc is a 5 star business. Everytime they come out they are knowledgeable, honest, professional and do a great job. Brian installed our new system today and he is one of the nicest people we have met. He is very professional and did a great job. Honestly, everyone in the company is. We will gladly recommend this company to friends and family!! Thank you

Dave Sprague

Outstanding customer service by Brian and partner. Brian was very kind and courteous when I first called on the weekend. He is always very patient and thorough when answering questions. His quality service provides the highest level of satisfaction that his competitors do not match. I have received two service calls with Brian and I am very happy I chose action for my HVAC needs. I signed up for a service agreement that I thought was very reasonable and includes removing the $69 service call for weekday calls for service agreement customers. Brian has shown himself to have the highest skill in his craft. He answers any question and will not give up until he has satisfied the customer. Brian is just a very pleasant person to deal with. I hope the rest of the company are like him.

Martha Deters

Tyler was on time, professional and cleaned up the area he was working in before he left. He showed me how to use the whole house humidifier before he left and answered all questions I had. Definitely recommend Action Heating and will use them in future.

thebeardedraven

I'll try not to write a book here, so let me just say that my experience with Action was very good. Always call local. I had been in contact with a large corporation to fix my blower motor and they wanted more than twice as much for the repair. They actually ended up selling me a whole new system. I fell for their marketing, unfortunately. But, after thinking about it I called the corporation back and cancelled my new contact before calling Action. I'm very glad I did that. Derek was very helpful, and even tried to get the old warranty on my system honored. We weren't able to do that, but I didn't mind the price that was so much better than the competition and the whole interaction just felt better. Always call local.

Jennifer Sierra

I have used this company several times and I have been more than happy with the work they have done. They not only gave me a great price on HVAC maintenance on a commercial building I own but they also have given me good advice on types of products and maintenance. They replaced my A/C unit at my commercial property and managed to squeeze me in at the height of summer. They were the only company that didn't charge me to come out for an estimate and they were the only company to show me the issue on my old A/C unit. They didn't talk down to me because I am female. They treated me professionally and kindly. You can trust this company.

Phil Strange Acoustic Rocks

These guys are the best around. Prices are very reasonable and the quality was perfection! They offered so many options, then came out the next morning and replaced our ac, heating, and thermostat with a substantial upgrade (2 stage). They were timely and cleaned up everything when finished...and they did not touch my drumset! :) Derek carefully explained exactly how our new system works and showed off all the bells and whistles. Never thought I'd be so excited about hvac. Don't waste your time or money with anyone else!

Brent Collins

Overall I had a great experience. Very professional service technicians. Fixed my furnace issue this past December with no problems. Also treated me fairly when my air conditioning was acting up - didn't immediately push to replace but instead diagnosed and fixed a smaller issue that helped prolong the life of my older unit. If you are looking for a fair, honest, and professional HVAC company look no further!

Dawn Fuller

I didn't think Action Heating & Air could impress me with their courtesy and service any more than they already had. Well, guess what. They did it again! My furnace motor broke overnight and I discovered the issue when I woke to a chilly house the next morning. I called before they opened for business. Gary was here within the hour to inspect and find the problem, get the new part and get it installed. The service was all within an hour or so, in time for me to take off for a work meeting knowing all was well and warm at home. I can't recommend and thank this company enough for how they have worked with me.

Krista Kissinger

They were very quick to come when our air conditioning wasn't working right. Immediately we were impressed with how knowledgeable they were. Easily replaced our unit and comes with a great warranty. Already recommended them to my mom who was very pleased with their visit. My inlaws were pleased with their work and recommended them to me . Great and reasonable service. Friendly and knowledgeable staff. Would highly recommend.

James Bilbo

Very professional, neat, thorough. Explained all that was done in detail.

Kevin Moser

Prompt action on request fro repair which resulted in need fro new AC unit. Pricing was 20% less than competing quote. Installation team arrived on day promised at time promised. Installation was done efficiently and clean up was great. Good after installation talk about next steps. I would recommend them without any hesitation

Paul Thompson (Hellsing 454)

My coworkers recommended this company. I must say everything they did is excellent they installed a 16 seer tempstar unit it keeps the house super cool. They even registered all the warranties for us. Not to mention they were more affordable than all the competition. If you need an AC or furnace done you cannot go wrong with this company.

Christine Gregorio

I had called Action Heating & Air for a second opinion after I had met with another company that told me I needed a new furnace after conducting annual maintenance. Upon meeting with Derek, it was determined a new furnace was not needed .. quite the opposite in fact .. my furnace is running great! Derek took the time to show me all of the readings that he ran and explained everything to me. He also changed the air filter that the other company neglected to change during the maintenance appointment! Action Air is now my go to for all of my heating and a/c needs. Thanks so much Derek!

Sharon Rennekamp

Great people to work with. Answer all of questions, give 5 stars

Lisa Sheppard

When I called Monday morning at 9:00 a.m. A technician was at my door by noon. Very professional explaining our 15 year old unit needed replaced and provided us with options of replacement units. The two technicians who installed the unit were also professional. We could not be happier with the service we received!

John Richardson

My wife and I were both VERY VERY pleased with the work today by Brian and Tyler! Around six hours from start to finish to replace our furnace and AC unit. They were extremely professional and efficient! Will certainly be recommending you to friends & neighbors!! Thank you!

Andrew Futscher

Derrick and his team were amazing. Crew was actually a little earlier than the scheduled time (which doesn't happen often) and were very professional and friendly. Job was completed ahead of schedule and he went over everything with me as well as cleaned up more than the mess they made. Will be my go to for service in the future and would recommend to anybody.

Brenda Ziegler

Gary and team did a fantastic job. Very personable, courteous and professional. Respectful of the current Covid-19 requirements wearing face masks, gloves, social distancing throughout their time at my home, thru entire new furnace installation. Ensured I knew how to operate new thermostat. Great job all around

Rob

Had a full furnace/AC install including condenser move yesterday. They sent out around 5 guys and 3 trucks to get the job done. They did great work and were very friendly. Extremely competitively priced as well.

Jose Gomez

I had a very positive experience with action heating from the nice woman who answered the phone to the nice gentleman who came over the same day we called regarding our problem with our furnace. And finally the technicians who installed our new furnace at a very reasonable price. I will recommend this company to all my friends and family and anyone who wants high quality service.

Katy Simon

I can’t say enough good things about Derek and the company. They were quick to come out, got me a quote within the same day and then when we tried to go through our home warranty company, they understood. After 3 weeks of failed attempts for HSA home warranty to fix the furnace (it needed to be replaced and they just wouldn’t do it until we were literally without a furnace in 0 degrees. Which then they said it would be another 3 weeks before we could get it), I emailed Derek and told him on a Thursday we were without heat and wanted to use them. They were able to install on a Saturday because the tempurates were so low. Great job, extremely professional. I will use them whenever I need any HVAC work. Thank you Derek for being so wonderful to work with!!

Brittany Cordsen

Derek and his team were professional and so nice. They replaced our entire HVAC system in less than 6 hours. We'll be recommending Action to all of our friends and family for any HVAC needs.

Mark R

My AC went out on a Friday night with the temperatures set to be in the 90's and humid for the following day. I called Action Heating & Air Inc. on Saturday morning about 9:00 AM. The Tech told me that he could make it out sometime between 11:00 and 1:00 that day! There were 3 people ahead of me on his route. He arrived at about 10:30 and diagnosed the problem within 1 minute. Needed a small replacement part that he had in his van. He installed it and had my AC back up and running within 15 minutes. Fortunately my unit is still under warranty, but I asked him what the total charge would have been and it was under $300. Very professional, efficient and courteous. I will be using them for ALL my HVAC needs and highly recommend them to all.

Karen Vann

Brian was professional,courteous and timely. He went the extra mile by cutting down a small bush beside the outdoor unit. The price was reasonable too.I will be happy to call Action Heating &Air again and recommend you to others.Thanks, Brian!👍😊 …

Jeffrey klare

Fixed my problem in an hour after 4 other companies didn’t know how!! Tech Derrick very polite professional with a sense of urgency. Thank you

Genie Wambaugh

Gary did an excellent job checking and servicing my furnace. Then when I had a question about the invoice Jodi researched it and called me back quickly with an answer. Thanks for all the dedicated service you provide.

Karen Fryman

Tyler arrived quickly and serviced our air conditioning. He was really polite and explained everything for us. Would definitely recommend them!

Marianne Withus

Action Heating I would recommend to everyone!! One call an owner came to home diagnosed boiler issue taken care of promptly next day ! Extremely priced affordable, PPE professional, arrived at exactly time given, most of all clean ,fast very professional no time wasted!! I will recommend Action heating and cooling to my home warranty and friends ,family, neighborhood!!! Thank You Action Heating and cooling!

Barbara Halter

Such a wonderful, caring & knowledge company. I started with their contracts to keep my furnace & ACworking. Ingenious I needed both replaced Action was the only choice I have used their services for over 10 years & don’t plan on stopping

Joni Burtner

Great job, Gary, Derek and crew!! Quick response to our need for AC replacement. All day spent correcting our problem and not a trace left behind to show that you were there...except a cool, comfortable condo!! We have used your team since the 1980's and will continue to do so. Thanks!

Alex H

My my AC went out and Action fixed unit for $300 when another company used scare tactics telling me my family was in danger and needed to replace whole system for $12,700. Action is now our sole HVAC company. Thanks Gary.

Clydia Kissinger

The technician arrived on time. Greeted me in a friendly and professional manner. Explained everything. Reasonable price. Thanks Action Heating and Air! We will recommend you to all our friends and family.

Charles Schlimm

Max was the technician that visited my house. He was friendly and insightful. He left me with his card and I will certainly reach out to him for all future Heating and Air needs.

Scott Menkhaus

Highly recommend if in the 41017 & 41011 area. Very professional and transparent with cost options. I Will keep them as my go-to HVAC provider moving forward.

Kim Barnes

Derek is amazing and the team for the repair/install very courteous too. Appreciate their status with Tempstar as it helped with my services as well.

JUDY BUTEN

Have been a customer since 1994. They are honest and very professional. Gary is like family now.

Jan Koury

He found and fixed the problem in about 10 minutes! I’m very satisfied!

Joy Allender

These great guys happily installed my new furnace in the middle of an ice storm! Thank you so much for your quick response and professionalism!!

Stephen Wacksman

Action is always professional and trustworthy. Highly recommend!

Brittany Stout

Very pleased with our install and the whole process. Brian was a very thorough technician and I'm very happy with our new install. Thanks Action!

Josh Schiller

From the owner to the field team, Action was amazing. Not only did they handle the products that I purchased from them, they were able to coordinate all other services needed for me to complete the project.

bill allen

Action's staff members are very professional and do an outstanding job! I highly recommend Action for all your HVAC needs!

Joe Byrnes

Service tech was very professional in knowledge and appearance. Did work in a workman like manor

Mike Dunn

Action Heating and Air has been my go to HVAC company since the mid 1980s. Reliable, on time and they clean up afterwards!

Lindsey Cole

Derek really knows his stuff. They were quick and effficient and doesn't charge extra when they get to your home. Definitely reccommend them to anyone in the Northern Ky area!

Jonathan Pernell

Derek and Gary are amazing! Extremely knowledgeable and walk you through some best practices on what to do to keep your ac running smoothly.

Donna Clark

They did a good job, they cleaned up work site, explained new system, and polite friendly workers.

Owen Burns

Fast/ Friendly service! Straight forward with the customer. Only fix what needs fixing. I highly recommend Action Heating & Air!

Nancy Shafer

Action Heating is trustworthy, professional, friendly, accommodating and quick to respond. We will always use them. Always.

Sean Gallagher

Great service and competitive pricing. Quick to respond ! Gary had some very helpful information on making our AC work better.

Dustin Stout

very good service bought a new system and it was working but not perfect they came back multiple times to make sure they could get it right great company we highly recommend them

Guy

Exceptional service, quality products, clean, efficient. Smart and talented technicians. Overall amazing experience on a huge project.

gabriel higgins

Just like to say that my experience with the staff in action heating was first class,they answered all my queries in relation to my issue in a clear and precise manner and put me at ease.I have no hesitation in recommending them to everyone.