Reviews of A+ Derr Heating & Cooling. (HVAC Contractor) in Louisville (Kentucky).
A+ Derr Heating & Cooling
1225 Gardiner Ln, Louisville, KY 40213, United States
Description
Information of A+ Derr Heating & Cooling, HVAC contractor in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Open hours of A+ Derr Heating & Cooling
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of A+ Derr Heating & Cooling
Came out right away and was on time. Justin was very professional. Was able to answer all questions. Very pleasant experience. Matt and Mark came out and installed new units. These guys worked very hard and made certain everything was done right. Would recommend them to anyone. They do a great job and are very reasonable.
My old heating and air very outdated and costly. After several estimates I went with A+Derr . I was able to replace all my needs through them. The crew that installed the new heating and cooling system did a fantastic job of removing moving the old units and installing the new units. They had to do some cutting to get the new units in and they did a remarkable job. They were very knowledgeable on installing the new units and stayed till I understood how to work the new one. They cleaned up very well after they were finished. He was very polite, and I am very satisfied with the work and my new units. I would recommend them to anyone.
Matt (Stinson) and Chad were great, they worked quickly, professionally to install new heating and AC units in our home, they took the time to explain their procedure, what makes these units most efficient and cleaned up after themselves post-service. Our install required our water heater to be removed and re installed, which they did wonderfully and were able to re-install the water heater a few inches over (within their scope of work requirements) in the closet which also ultimately gave us more room (vacuum and mop is no longer crammed!) They took the time to go over warranty info and double checked everything to make sure it worked as it should when they were finished. Highly recommend this company and these two gentlemen, great customer service and relieved to have an updated system!
I had a awesome experience with my full HVAC replacement. Jordan and Caleb were the 2 professionals that came to my home this morning ON TIME as promised. They were very professional and helpful with this major upgrade that was performed. They made sure I was very aware of everything that was being done. Did not install anything without a conversation where there was several options. Made sure to explain the new drain system and monthly cleaning tips to keep my home safe and clean for my family. Explained how the new vent was going to be ran before cutting a small hole in roof.
The way they worked together to complete job is the ideal TEAM WORK you hope for. They checked each other's work and triple checked system and all functions before signing off job as complete. They left my home they same way it was when they arrived....CLEANED!!!! I couldn't not ask for better experience.
Matt was excellent. Very personable and took the time to make sure everything was taken care of before leaving. Good integrity. Appreciate his time and advice. He and his crew were on time and worked extremely hard and for many extra hours to ensure the new system was correct and all parts working perfectly.
Tech (Jon) called to let me know he was on his way within the service window promised. We had an unexpected issue with a thermostat yesterday and a regularly scheduled maintenance for 3 weeks from now. He came the next day, AND did the maintenance service that was already scheduled, saving us time and freeing up our schedule. Have been impressed with A-Plus Derr from quoting to service to maintenance. Highly recommend.
My experience with this company was both informative and pleasant. Mr Yeats the gentleman that came with him were both professional and answered my questions and concerns. Mr Rowe also was very informative. They were patient and help me to understand the units they installed and how they worked and how to help maintain them. Thanks guys!!!!!
I contacted this business for a second opinion after being told that I would have to replace my furnace. Aaron was honest, professional and courteous. He explained that my system was fine and working well. He went over his findings with me and told me to contact him if I had any trouble or further questions.
Thank You so much for being honest.
I had a great experience with this company from start to finish. I highly recommend them. They are very nice to talk to without making you feel pressured, they wanted to help in any way they could not just sale you a new unit. They was there when they said they would be even sent a text to let you know when they was on the way. Matt Stinson and Chad put in my new system and was great. He explained what he was going to do and tested everything before he left to make sure it was working right and that I was satisfied and I was they did a excellent job and even cleaned up. They did a GREAT job at a GREAT price. Thank you for all your help.
Matt was very professional, polite, and definitely knowledgeable, of the system that he was installing. Explained how to work the new thermostat. Answered any questions we had. Nothing left behind everything was cleaned up and taken away. It’s nice to hear employees speak highly about the company they work for you know they truly enjoy their job and their employers.
Crew was here first thing on the scheduled day to remove old heating and air and install a new system and replace and fix ductwork from remodeling work. The three guys were very professional in removing the old system and worked very well together installing the new system. They went over all the work done and made sure the unit was working properly before they left . Answered all the questions I had and made sure the work areas were clean. Very satisfied with the work and would highly recommend to others there services. The three guys were Jordan B, Matt S, and Chad M.
This company definitely delivered, fast and efficiently. They understood what I was wanting done and made it happen. I would definitely use this company again! Thank you Brad Crabtree for such amazing customer service and knowledge, and thank you to the team who did the work.
Service professional was efficient, knowledgeable, and knew the scope of his work. He was on time and did a very good job. He explained at the end all that he had done and shared the extended warranty agreement in full detail.
I called A+ Derr on a Saturday because our AC broke. They were able to send someone over the very next day (on a Sunday!) for an estimate. A+ Derr’s prices were significantly lesser than their competitors and they were able to schedule our AC replacement 2 days later. By Tuesday, we got our new AC! Our installers Stephen T. and Bayley G. did a great job! They were very knowledgeable, hardworking and respectful! Overall, from start to finish, we are extremely pleased!
They came in did a great job. Took lesser time than expected. Got everything done and showed me what to look for and what things I should do. Very nice guys. Cleaned up after their selves. Would recommend them 100%.Thanks guys wonderful job!
Austin was very friendly and professional. He told us everything he was going to check and what he found that could have been the cause of our furnace issue. He repaired the issue he found and so far the furnace is working fine. Again, thank you for professionalism and friendliness!
The customer service folks were very friendly and helpful. The technicians were very well trained and great to work with. They put a lot of thought into the problem and got it fixed quickly. I signed up for the annual maintenance plan based on this experience.
My technician, Alan Alston was exceptional.
He arrived on time, was polite and professional in every way. Alan’s diagnosis of the problem was spot on and he had my HVAC system up and running quickly.
Thanks for the heat.
I definitely recommend
We have been nothing but happy with our service on our HVAC system. They installed it for us a few years ago and maintenance it every six months. Efficiency has not lacked and we have saved a lot of money. They also come out right away if we have called for any issues or questions. They are super responsive with scheduling and explaining all the questions we have.
Lafonzo was an excellent technician. He was very thorough with both his work and explaining everything. I don’t know what they pay him, but he deserves a raise. A+ Derr was a great choice!
Matt was great! He was very professional and completed the job in less than 6 hours. He and his partner Chad explained the new system to me and answered all my questions. I definitely will be recommending A+Derr to my neighbors and friends!
Danny contacted us prior to arriving and then got right to work diagnosing our issue. He made some important adjustments for a short-term fix and also helped us make some long-term decisions. He even came back later in the day as a follow up so that we could get on the schedule for future work. We always appreciate A+ Derr and this was no different.
Very good installation of my new HVAC system back in 2020. I am still problem free in 2023! The preventative maintenance program is a great value and keeps my unit running problem free year round. I recommend A plus Derr as a reputable service provider and the technicians are always very kind.
Stephen and his team arrived around 8:30am and finished around 3pm. This was a shorter time than was estimated so that’s great, but the detail, care and quality that was put into our furnace/HVAC install was what really blew me away. As icing on the cake, Stephen made sure everything was as clean, if not cleaner, than it was before. Would highly recommend for any AC/Heating work!
Everyone is very professional and courteous. They arrived on time and done an excellent job. Our house is very cool and comfortable now. Highly recommend this company.
Matt and Matt answered all of my questions.
Outstanding!! From initial call to completion.
The sales manager meet me in under an hour from first call. He measured my house and checked duct work. He called to be sure they had everything in stock to do the installation. At 6:30 PM he made arrangements for an 8:30 AM install the NEXT Morning.
The service technician were Outstanding!! They removed the old unit, and did a fantastic job of installing the new furnace and airconditoner. Their knowledge, skill level, and workmanship was off the chart excellent! And ther were very nice and friendly. They definitely went above and beyond.
I am an engineer and have worked with many contractors and have run large industrial jobs for over 30 years. The whole experience with this company is head and sholders above virtually all I have ever worked with. I would highly recommend this company.
Matt and Chad did a excellent job at installing new HVAC system which included new A/C unit and furnace. They were very professional, kept things clean and communicated very well. I would highly recommend Matt and Chad and A+Derr for any future HVAC needs to friends and family. Thanks! A+
HVAC installation. They were very polite and professional. I got other estimates, and this company was the lowest, with the best equipment. If you are looking for a furnace or AC, I highly recommend you check them out!
Ricky B was excellent in explaining what he would be doing and then the items he found and repaired, when he performed our yearly heating system maintenance. He was very professional and a great representative of A+ Derr. He left his number for any questions that might arise after he left and made recommendations of how we could improve our HVAC system. Best choice we’ve made on selecting a HVAC company to care for our home.
We had a couple of concerns about our newly installed gas furnace. Joshua arrived at our house within an hour after my call to the office. He saw the problem right away and had it solved very quickly. He explained some operational things to us. We had a positive experience with Joshua. I would highly recommend A+ Derr and Joshua.
Excellent service. Matt was on time and extremely accommodating. We realized we had double booked ourselves that morning and Matt was there early enough so we could make our appt on time. He was friendly and did a great job cleaning our vents! I wish i had pictures of what it looked luke to show because we have hairy dogs and i am sure they were a mess. Thanks Matt for everything!
A+ Derr Installed my furnace. 2019 did a great job then and still doing one today 2023. The service people are always polite and friendly. Eli took time to answer a few questions I asked about the heating system. He knew what needed to be and got the work done.
Jeremy and his coworker arrived on time right before bad weather was supposed to hit. They were very professional. Even though they were here to do an annual maintenance, Jeremy took to the time to talk to us about our hot water heater and even checked that our carbon monoxide detectors were working. 100% recommend A+ Derr. Thank you!
He went above and beyond what he came to do today. He fixed my dry ventilation for me, and I truly appreciate it . He is the best service man I've had since having an A+Derr and I would recommend him to all my friends. I give him 100% rating.
Worked with Brad C to set up an install, super informative and transparent and friendly. Matt Y and Chad did the install, very professional and efficient, everything is running smoothly in the house. Incredibly quick turn around time.
A+ Derr was amazing to work with. They inspected my system and found out that it was almost 20 years old and had carbon monoxide emitting from it. Obviously, the system was replaced. Highly recommend using them for your needs!
Ricky B was great. He arrived on time, was courteous and friendly. We had our heating and air maintenance as well as our three mini-splits maintenance. We discussed the work that they did and asked if we needed anything else. We were very pleased with the service.
The service tech was friendly, called to let us know they were on the way, and explained what was done to check and clean the furnace. Jon is really good and we appreciate him. This company is thorough in servicing our hvac system and makes sure we have what we need, all year round. We will continue to be customers of A+Derr and would recommend them to anyone. Thank you all for your service today !
Jeremiah was here today to perform winter maintenance on my furnace. He was polite and kept me informed on my furnace status.
He did a all around fine job.
Always happy to see Alfonzo Rothel when he does our service check-up. By now, when he arrives, I am conforted to know he's been here before and he is very professional and precise. He is appreciated
Alan was very professional and friendly. Everything was clean and working properly. His explanations regarding the humidifier were understood and helpful. Great visit!
Eli did a great job, asking if we had any questions or comments even before he started! He began doing his work and was very Thorough and friendly ! Thank you Eli!!
My cooling system has been cool 😎 this summer. I also told a friend about A+ Deer and they had a heating and cooling system put in their home. A referral netted me a 100.00 gift card . You can't beat A+Derr price.
Lafonzo was very professional and very courteous . Thanks 😊 Lafonzo for going out of your way to service my system...KUDOS
Coke installed our new HVAC system he did a great job and we are very happy with everything. Highly recommended A+Derr
My furnace is 72 years old. It was an oil furnace converted to gas years ago. Essentially it is a dinosaur. I had a flood in the basement, dried it out the best I could and called A+derr to evaluate it and get the pilot lit and furnace in working order.
Austin with A+derr came out and spent countless hours trying to get the pilot lit. Mind you it takes 2 ppl to get it lit because of age. He troubleshooted and and finally got it lit. Long story short, Austin is extremely knowledgeable, honest, and doesnt give up easily. He couldve easily suggested replacing it and making it easy on them and making more money for an install but he didnt. I am very pleased with the services they provided.
Mark the technician was very professional and made sure I had no questions prior to his leaving. While I had to wait for a part, he assured me they would contact me to set up a time convenient to me in order to install the part.
We appreciate how knowledgeable and through Ricky B. was in explaining everything he did. He also asked if we had any questions. He set up my app for the nest on my phone and explained how to use it.
Very professional group they answered all questions and explained how things worked and was on time Very happy with my full system they installed will definitely refer them to anyone
Joshua, with A+ Derr, performed a diagnostic on a complete HVAC system, that They installed last fall. He was very professional and friendly, addressing all of my questions and concerns. I highly recommend using these guys for any HVAC needs that you might have!!
The experience of your staff is excellent.The young man stayed until things were corrected.They were.He was very nice and very professional.the Smith family and would recommend this person and company to everyone.
Steve was very friendly and professional, and made me feel very confident of the expertise that He and A+ Derr have brought to my home.
Rothel did a great job with our maintenance visit. He's friendly and got us serviced quickly.
Purchased a new hvac unit 7 months ago in the summer. Install went ok. Ac worked fine all summer. But the furnace was said to have a had part and would need to be replaced by winter. They’ve been out 4-5 times since then for the same issue. Finally seemed like they got it fixed. Was never explained what actually fixed it this past time. It seemed to work well for two weeks. Now that the temp is zero degrees outside it had trouble keeping temperatures at 70 and ran all day staying around 60. Then around 9pm the unit would not run. Temp is zero right now. They are supposed to be here tomorrow. I’ll repost to update the results.
Danny was our technician. He was knowledgeable and super friendly and never tried to over sell. The 2 installers were wonderful. So nice cleaned up after themselves. My installation was super hard, they never complained . Showed me everything I needed to know about our new system. It was not a bad experience at all. Jordan and Caleb are there names. They deserve to be noticed
Alan came and repaired our A/C unit. He was very professional and communicated well to us step by step. In this heat I was highly impressed that they were able to get to us as soon as they did. Same day! Would highly recommend Alan and A+Derr Heating and Cooling. Nice to have cool air again! They will be our go to company for A/C.
We contacted A+ Derr at 8am on the hottest day of the year because the AC in our home was not blowing cold air. AT 8:45am that same day, an A+ Derr van showed up in our driveway. Our technician, Alan A. was wonderful. He was personable, professional, and knowledgeable and got right to work with troubleshooting. He diagnosed the problem quickly and explained everything as he installed the new condenser. We learned so much about how to better utilize our system for maximum efficiency. He then checked all fluid levels, air flow and temperatures. As senior citizens, we are very satisfied with A+ Derr and strongly recommend them, especially our technician, Alan A.
Technician was professional and did a great job! Arrived on time and I’m pleased with the service!
Prompt, professional, informative, and courteous. Offered to move up my appointment due to a cancellation, which I appreciated. Appreciate the work completed for my preventive maintenance.
Jon expertly diagnosed our system. He was diligent in offering updates before and after each task, making sure I knew what he was doing, why he was doing it, and what it would cost. Being burned before, I had tons of questions, he was able to field them all with great satisfaction. Working nights and sleeping during the day, he was able to coordinate with my schedule to provide excellent service. He was prompt, exacting, thorough, and a pleasant disposition. I had used 4 other service providers before him, none of them were able to figure out my problem, (or otherwise were trying to gouge me for services I didn’t need!) and he was the cheapest of any others. Not only will I be using this A+ Derr for all of my future HVAC needs, I will be highly recommending them!
Matt and Chad were friendly, professional and straightforward. The previous owner of my house had an HVAC system installed in a way that was not up to code, so what would have been the simple task of replacing our furnace wound up involved rebuilding the AC system as well as reconfiguring exhaust plumbing. They were communicative of what they were doing and why, and even summoned their supervisor to confirm how best to proceed with the exhaust piping. All at the same charge we had been quoted before their arrival. Would recommend and we will be using them again as needed.
The installers, Matthew and Caleb, were on time, professional and thorough in the installation of my new AC and Furnace units. They also did an excellent job in explaining the process of their work and thoroughly cleaned up the areas where they had to dismantle the old units. I highly recommend this company and after getting six different bids from six different companies locally, this was the BEST price quoted for the job. I highly recommend A+Derr as the best value by far in the Louisville, KY area.
We had a great experience with James. He went over all options and what was the best fit for our home. He was super nice and very professional. He answered all questions we had. We are scheduled next week to install a HVAC unit in our new home. We had A+Derr in our last home and we was completely satisfied with all the maintenance people and office workers!!
Stephen did an amazing job. Installed two units in my home on two consecutive days. Both days were here on time and done before expected. Thorough professional clean respectful. Not enough words on how happy we are. Customer service was amazing. Have made a customer for life.
They were quick to come out when our AC broke. They were professional and were actually ten minutes early than the time they quoted me on day of install. They worked pretty efficiently and explained the things they had done.
Like them very much. Can’t go wrong choosing them.
The Two guys were very nice and professional. Very helpful in answering all my questions and concerns. And they did a great job of cleaning up after the project. Will definitely recommend to other family and friends.
Ricky was our technician who performed seasonal maintenance on 2 units . He was polite, professional and thorough. Ricky is the only technician who actually hosed off both outside units which we were unaware was part of the service agreement. Past technician’s never performed or simply skipped this service so we appreciate he is following protocol to ensure our units are serviced correctly. We have had to replace parts during regular maintenance and it makes me wonder if it was due to past technician’s not following maintenance protocol or were not properly trained. .
Amazing experience as always. Lafonzo is always super nice on time and is fast and precise with his job.
Arrived at expected time. Very professional and courteous. Immediately started working and didn't stop until the old HVAC system was removed and the new one was installed. Answered all questions with knowledge and expertise. I think this crew was the best I've encountered in years. I wish all home repair projects could be as smooth and stress free as this one was. A++++++ for these 2 guys. Highly recommend this company. Thank you for going above and beyond expectations.
Install tech Matthew was awesome. Did an amazing job. Was professional, and had it all installed in a short amount of time. Would recommend highly. Definitely a customer for life.
The technicians are always courteous, knowledgeable and professional. I've had A+'s maintenance plan since I purchased a new unit about 5 years ago. The twice per year check-up/filter replacement generally allows them to identify any issues before they cause problems.
Not really a repair more like a question about my new A/C unit. This was my first dealings with Josh but he was very nice, knowledgeable and patient with making sure I understood what he was explaining. I can't imagine there is another Heating and Air Company as easy to work with as A+Derr.
Got me back up and going faster than promised. Everyone was great from salesman to installers. The bosses even showed up to help. Will definitely use them again.
Bryden Shaffer was my advisor today. He was extremely professional and kind to me. Super fast service! I literally had someone out within hours of my call. Great, professional company all around. Everyone I spoke with was very polite and easy to deal with. A+ Derr is knowledgeable on every aspect of what we needed at our house. I would absolutely recommend them to anyone. They are top notch!
Steven Taylor was our installer, I would like to say he was very professional very courteous and very knowledgeable. They were here the entire day I don't even think they took a break.
They replaced the furnace and a brand new AC central air unit. He had set our central air to 70 it was 76 in the house within 3 hours the temperature was a comfortable 70°.
Steven then walked me through the entire thermostat which I might add is Wi-Fi I thought it would be difficult but he took 15 minutes to explain everything and now I feel comfortable operating it from anywhere.
I was so impressed with Steven that I asked if he could be the one to come back to replace our filter in 6 months and if we ever needed anything in the future. Steven and his partner are both very nice men and A+Derr should be very pleased that they have such professionals working for them. Both of them went out of their way to make sure that we were completely satisfied before they left.
I plan on telling everybody that I know that is looking for a furnace or a central air unit about A +Derr.
And in finishing this post out I would like to say the pricing was amazing.
Very prompt and professional. Easy to talk to and was very thorough of evaluation of our new unit. Overall great experience.
They installed a package unit for us. They were incredibly fast, did a great job, and are helping us save tons of money. Everyone was professional and informative when we asked questions. Would definitely recommend!
We have had nothing but great service from A+Derr. Lafonzo R. does a great job of inspecting and maintaining our equipment. We are sorta spoiled, he took a vacation and we got someone else. They did a great job, but we only want Lafonzo. Lol. We highly recommend this company for their quality of work and professionalism.
Austin was very professional and very fair. He found the problem and fixed it. I would highly recommend him! The entire company from scheduling to completion were great.
I had scheduled P.M. ( PREVENTIVE Maintenance) to be performed and like always the service technician Lafonzo was on time and was very thorough on inspection of my HVAC system. After inspecting the HVAC system the technician took care of the scheduled maintenance of the unit. Lafonzo was respectful, courteous, professional and knowledgeable of his trade. I have nothing but praise for the staff that has been sent out for scheduled maintenance and repairs. I would refer this company to anyone needing HVAC system maintenance or new installation of a system.
David Hammer
Mechanical Maintenance & Operations Manager KYANG
Austin was wonderful. He was very professional and informative. Thank you so much. I would love to have Austin as our service technician going forward.
Thank you
Sharon
Had a leak develop at the hvav unit inside. A+ did a great job of getting someone here quickly to fix the problem. A clocked drain was the cause. They were both very courteous and willing to explain the reasoning behind the clog.
I will definitely be using A+ for all my hvac needs.
I am Eric with Precision Home Inspections and I had you all come out and do an inspection and quote for replacement and adding. For a potential buyer for 1226 rowan st and 1234 rowan st in Louisville ky.
I still have not recieved those reports and quotes and now have an upset buyer. Please send then ASAP.
We had a new HVAC installed.
Matthew was very courteous and professional. Explained in detail everything he was doing.Kevin, the tech with Matt was just as professional and courteous. Cleaned up when finished. Explained in detail everything about the install and how to use the unit and thermostat. They didn't leave until everything was up and running . Very pleased.
Lafonzo Rothel came today to do a check up on the system at Susanna Drive that was recently installed. Lafonzo did a WONDERFUL job. He had a positive attitude, gave us some tips what’s good and what not for the system and took the time to complete his work. We REALLY appreciate him and A+Derr!! THANK YOU
I’m so happy I called A+ Derr. They are very helpful and responsive to any of my questions. Lafonzo is the best!
Alan was very professional and courteous, he explained what he was doing and went over the inspection sheet with me and reminded me to change my filters every month and informed me of my next maintenance date .
Jon will get us together. Excellent service as always. It's pretty unfortunate that this 2 year old systems circuit board keeps breaking down tho. Its done this once per year now. It's frustrating. It was brand new. At least we held on to the platinum plan. I haven't had one bad experience with any of the service techs that's come out. They all been professional and on time and knowledgeable. Much appreciated!
Ricky was a wonderful service technician and very informative and helpful in educating me on how my AC system works. I highly recommend him and will be requesting Ricky in the future.
The men who installed my system were very knowledgeable and helpful. Jordan answered any questions that I had. I would definitely recommend using this company for heating or A/C issues.
Jon was awesome. Very professional arrived before the time. Very knowledgeable he did an awesome job made sure to give me all the information needed and left filters fir us. Give him a raise
Jon Givans
JON G one of the best technician by far that I have known very straight forward with professional on time great quality value performance yep I would most definitely recommend A+DERR HEATING &COOLING 5STAR 4SURE
Lafonzo was a very friendly gentleman that took the time and explained what all he did to service our system and tips on keeping it running efficiently.
They were able to get my old system running for the most part. Say 80%.
Waiting on a replacement quote for a whole new system. We'll have to wait and see what the final numbers are...
We had a fantastic experience with the installation of our new HVAC system. Bryden Shaffer discussed with us all options for replacing our entire HVAC system, providing all specifics needed, then the Installation crew Jordan Baumgardner and associate did everything promised. They were efficient, professional, and provided quality work. We can't say enough positive things about our entire A+ Derr experience. We will never use another HVAC company. Our FOLLOW UP Technician LAFONZO R. was EXCELLENT, professional, quick, and clean. I can't say enough GOOD THINGS about A+ DERR. Using them was the best thing we've done for ourselves and our home!
Always a please to work with this HVAC company. Only complaint is that I was told the tech would arrive between 10-11. And it was 12:30 when he arrived.
I'm really disappointed that the "spring" preventive maintenance wasn't scheduled until September. It seems to me servicing the AC this late in the season has little value, it certainly wouldn't have prevented a problem over the bulk of the cooling season. There was no offer of reducing the maintenance change.
Thermostat was dead. Called mid day. They had someone out here an hour later and fixed it. Thanks Jeremiah!
The service tech was thorough, efficient and professional. He performed the service in a timely manner and answered my questions clearly and succinctly.
We were super impressed with the service and product quality that we received. Matthew Stinson and his coworker were polite, efficient, and respectful of our home. They worked extremely hard in 90 degree weather and completed an installation of a new HVAC system in a timely manner. They were thorough, informative, and took the time to double check everything and clean up after themselves. We couldn’t have asked for a better experience. They were “A+….Derr”. LOL
Jon was very knowledgable, personable, and professional. Explained everything he was doing.
Danny was great! Very professional and explained everything he was doing!
Eli was terrific. He found a part that was cracked and leaking. It needed to be replaced. He did a thorough job. Professional and knowledgeable.
Danny M from A+ Derr did a great job, quickly getting our heat back up and running! Thank you!
Jon was wonderful. Anytime I have called and/or had service done, everyone is so professional and nice.
I am very pleased with the service I got today. The young man was professional, and did the work in a timely matter
Always quick to respond. Technicians are always nice, helpful, prompt, efficient and apparently know their stuff because we have heat!
Jeremiah was very professional and efficient, definitely hope we get him on the next maintenance.
Jon was timely friendly and very professional. He shared information on what the issue was with the unit and what he was going to do to repair the it. Thank you.
It takes alot to impress me but, I have to say both installers were professional. This company is the one I would call most definitely
Mark was the absolute best. Found the issue in no time at all and had it repaired within an hour
A+ Derr responded so quickly and Ricky was professional and helpful! What a great company with skilled techs you can trust! Thank you!
Always a pleasure to have their service and especially with Lafonzo as tech. Honest and trustworthy counts alot these days!
Was very polite and patient..helped us get a new system and saved us some money! Highly recommended!
We have used this business for about 5 years. They are very knowledgeable and helpful. They do great work and are reliable. Frank came and did our most recent maintenance and he really went the extra mile to make sure we were well taken care of. He explained things in detail and discussed some future plans with us for our system.
The gentleman that came out to service our system was definitely very knowledgeable very professional an a joy to deal with .
Our service technician was very polite, courtesy, and was not pushy. He explained everything to where we understood.
Had our heating and air conditioning done and they did a great job would recommend them
I used A+Derr because after receiving several estimates they offered the best price and I was able to get the Deluxe unit. I have no regrets. I got the best quality for the price. As far as my service guys, I SPECIFICALLY remember Matthew and there were 2 others guys.. All 3 were GREAT! They were all very professionals and nice...
Jon arrived within 2 hours of my call to the office that we had a problem with our heater. He was quick with the repair of the sensor replacement and my house was warm again. Very happy with A+ Derr service and we are a faithful customer, and we have recommended them to our friends.
Lafonzo is excellent! On time, courteous to my spouse, respectful of our home.
Jon was excellent. Efficient, personable and responsive. Resolved the issue quickly and effectively.
Lafonzo is excellent.
The techs here have always been wonderful. They are very efficient and thorough in explaining what they have done. They go out of their way to make the customer happy. Lafonzo has been out many times. He is always very polite and explains what he has done and reminds us to keep up our seasonal maintenance. He is also very patient with my many questions.
Absolutely love A+ Derr! They have extremely professional from the start, and explain everything thoroughly. Always answers any questions that I have. Best part is they send you a picture of the tech that is coming to your house. I think that is amazing, so you know who is coming that way you know beforehand. Definitely a great safety measure. 100% satisfied with this company. Would recommend to anyone.
I collected three different quotes to get my hvac replaced. Out of the three James was the most personable and professional. He truly made the process smooth, he got me a great deal, and he didn’t try to oversell me with services that I didn’t need. He didn’t talk bad about the competition either which I surprisingly encountered with one of the other companies. All in all I couldn’t be happier with my experience and I will recommend A+ to anyone I know looking for services for their heating and cooling needs!
This team came highly recommended from friends. They did not disappoint. From pricing to problem solving we are very happy. This was a big purchase that we did not expect to make and they made it easy. Austin is awesome! Helped it's out with a couple of service issues and I am always confident he knows what he's doing.
Frank was on time and professional. He came to service my air handler at my shop. Turns out the breaker had been turned off at the breaker box. After the system came back on the thermostat needed to be changed. Service work was done in a timely manner and the system is good to go!
Replaced the motor in the furnace. I would highly recommend them to everyone anytime they need work done.
Jon is absolutely awesome! Prompt, efficient, and extremely personable. I would recommend him to anyone!
Great guys that came out to do job. They finished sooner that I expected and work was done to my satisfaction. I had my furnace and A/C unit replaced. I shopped around and they had the best price without a doubt 💯 …
Frank was very professional and friendly. He was able to determine the issue with our A/C quickly and fix it. He explained everything to me very well. Appreciated his great customer service!
Jeremiah is very professional and knows his trade. Excellent work and service. Thanks Jeff
Austin Bundy was very nice and professional when he came to service our unit pleasure to meet him
Jeremiah H. is a most informative and helpful person. I have had technicians tell me for 3 years that my system is old and needs to be replaced. Jerimiah helped me understand why I was having specific problems with heating and cooling and walked me though the process of deciding it was time. He also did as much as possible to keep my current unit functioning until the new one is put in.
Everyone I met was polite and professional. Although, they had to come out a few times to get my new unit going, (bad thermostat wire) they were fairly prompt getting to me after I called. Jon G was super friendly and seemed to care about the quality of his work.
A+Derr installed a complete HVAC system last year in my home. I used them in prior years for Maintence of my old system. They have always kept my budget in mind and never pushed me towards a more expensive repair. The warranty service technician that came out today did a thorough job and was very knowledgeable! Thanks Blake! You did a awesome job!!
He was very polite and helpful. I intend to sign up for their annual service plan.
As alway, A+Derr did an excellent job regarding maintenance of our equipment. We request the same representative, Danny for all of our needs. He is knowledgeable, professional and very personable. He is an outstanding representative of this organization!!
Jon was very friendly and helpful. I feel like I got an excellent value for the price I paid. There was no pressure at all. I will highly recommend you to others in the future. Thanks so much and I wish your company much success in the future.
Austin did a very professional job and took the time to answer all my questions. Definitely recommend!
Ian and Zach installed a new air conditioner, furnace, and water heater at my home. They were both professional and personable. I recommend A+ Derr!
Eli is great. He is always professional and thorough when performing our bi-yearly maintenance.
Ryan arrived a day early and was able to figure out the problem right away.
We signed up for the maintenance agreement on the spot because it was reasonably priced and we'll have peace of mind in the future.
We will be using A+Derr from now on because they came when we needed help.
Thanks Ryan & A+Derr!!!
Technicians arrived on time & were friendly. They had the honor of removing one of the BIGGEST & OLDEST furnaces ever! (The estimator thought it was from the 1950s)
They were very efficient in replacing the furnace & the A/C unit. Installed the new thermostat & gave good instructions on how to use it. We are very pleased & will recommend A+ Derr to everyone.
Matthew and his team did a fantastic job! They were on time, professional, and extremely thorough. I would recommend Matthew and A+ derr to anyone!
So professional and on time! Alan was wonderful! Knew exactly what he was doing and made sure we would be taken care of for the future. Couldn’t have asked for a better individual to represent the company!
I'm totally satisfied with this company. The service technician was knowledgeable of his job and very professional. He did not come in trying to replace my unit, but service only what needed to be serviced. I will be using this company for all my service needs in the future.
Jon G. came out for a service call to add coolant to our system as it was low. He was so friendly, knowledgable, answered all my questions and educated me on a future unit. Their prices were lower than many competitors. Will definitely be using A Derr in the future for all A/C/ Heating needs. Thank you for great service!
I sharpied their phone # on the breaker box door. Great experience! Matt and Jon were excellent ! A pleasure to have in my home . Nice and knowledgeable , And didn’t judge (the dirty Beast) my AC system. Matt Wasn’t able to to repair same day due to parts availability, but was able to get cold air going to help us through until next day when part was available and Jon installed it. Pricing is pricing,( around the same for most companies) , but not too bad , I was melting . I will definitely be calling A+DERR if I have any more issues .
Was very well explained to what I need to do to maintain my unit to make it last
Alan was very professional and completed the job in minimal time. He explained what he was doing and answered all questions that I had.. I will definitely recommend this company..
Matt and assistant were excellent and had entire system installed and old system discarded in just a few hours. Highly endorse the company and the installers for great service, pricing and expertise.
Just installed new Lenox 96% upflow 2 stage heat and 2.5 Lenox 16-seer air — price was well below other similar bids from company. Sales rep Cameron was top notch, as were installers (they deserve raises!) Thanks for being company of your word, with no hassle's and great attitude. Highly recommended!
Allen was thorough, professional, polite & I couldn't ask for better service tech.
Very personable extremely friendly shared great stories of his family for our family we really really liked him he gets a triple double A from us. He is an A plus derr guy
Great job like always! I even ask for Josh by name now! He is so amazing, honest and dependable!! Thank you
Jake was on time, courteous, respectful of us and our property. He completed his work in a timely manner, keeping us updated as appropriate. He explained/answered questions and provided us with a receipt for our files. We use A+Derr all the time. Very reliable.
My system is less than a year old. Bought it thru A+Derr. Very nice young man came out but i do not believe this unit is working correctly as the temp inside went up even though he turned it down. I think either they gave me a faulty unit or one that cant handle 1500sq ft
Nothing but good to say about my HVAC purchase & install from A+Derr. Our salesman Cameron was on time courteous, knowledgeable and accommodating to get our system installed quickly. The HVAC installer's Josh and Kevin were very professional, polite and knowledgeable. They were meticulous about doing a professional install of our system . I would highly recommend this company. The price is affordable and their staff are professional and courteous.
They were on time,very professional and very informative,would definately recommend them again.Matthew S,and Chad M. were my installers.
Austin was awesome. He was very thorough in the maintenance, and explanations, on the repair work to the AC unit.
Lafonzo R. showed up to the appointment with a smile on his face. He was quick, courteous and extremely professional. He was knowledgeable and very patient answering my questions. He explained things so I could understand them. Awesome, awesome technician.
Great service and very thoughtful of our house and family did a great job thank you.
They were very concentrate of me having to work 3 rd shift and having to lay down and sleep while they did the work and they cleaned up real good after they was done
A + Derr has always taken very good care of us. Ricky B recently visited and did a very nice job performing a PM.
Lofonzo is great! He's always friendly and courteous when doing maintenance on my HVAC system.
Thus company was very prompt and the pricing was great. It was great dealing with them except for one problem. My heat pump is more loud than it should be. I had a technician come out a few days after it was installed. He could not get rid of the noise. He said it's because of it blowing so hard and he assured me it would not cause damage to the unit or cause problems down the road.
I sure hope this is the case.
They were on time, and kept me up to date on everything. Very happy with the quality and work done and it's a Lennox!
Awesome guy like all their employees they're all good people seems like
He did a great job. Very personable, gave me my best options,
Best price & best value. That is hard to find. They were more than A+...Derr!
The guys were very professional and did a very clean installation, would highly recommend.
Professional, quick to respond, and provides quality work. They may be a little more expensive than some competitors, but you get what you pay for.
We are scheduled for install but the initial visit-and estimate went great James is very professional, explained things well regarding what would be done and process. Went over unit options and pricing so well. He was very thorough , friendly and was great experience thus far.
I woke up this morning and my home was 64 degrees, but set on 68. We were so cold! A+ Derr was very responsive, they came out in less than 4 hours from the time I called. They fixed everything, got my maintenance in while they were out, and did all of it while I was at work. With their service plan (complimentary for a year), there was no charge. Great job! Professional customer service and came out almost immediately. Very satisfied with services.
Jon was very friendly and professional. He answered all questions and inspection was fast and efficient.
Jeremiah was attentive and listened to and acted on all of my concerns. He really went the extra mile to ensure everything was in working order! Very professional.
Danny M - was very helpful and answered many questions, as i had never seen a system that old (grandparents house) and one he didn’t know answers to he found out and got back to me. Much appreciated. I also love the tech driver tracking so i didnt have to sit and wait, i was able to do what i needed to get done.
Used this company to replace our HVAC system and for maintenance. They provide top notch service and equipment at a reasonable price! Technicians have all been friendly and answered all my questions. I recommend them to family, friends and clients in need of their services.
Was somewhat late on day of install, other than that guys did a great job and in a timely manner. Jobsite supervisor came to check in and chatted for awhile was very nice new system so far is working great I would definitely recommend
Technician Lafonzo Rothel and his assistant arrived on time. He was quick, knowledgeable, and explained what he was doing. Only took about 20 minutes to service the system. Great job!
I can't say enough great things about this company and the service they provided. I got an AC and furnace installed and the entire process was quick,efficient, and professional. My two techs Stephen and his partner whose name I sadly can't remember, were awesome and so friendly. Just really nice people and excellent at their job. They showed up on time, installed everything perfectly, answered all my questions and again just did an all around great job. Glad I selected this company for this and will definitely recommend to any friends in the future.
The most Professional Company I have dealt with in years. Bryden had a quote for us within hours of first contact. Our installer, Matthew, arrived on time and provided a very high quality, professional install. I have not experienced a more professional Company in many years.
The technician was professional. After he installed the new thermostat he was happy to explain how it worked.
It’s always good never have any problems good technicians Eli was my technician Great job
Really nice people I appreciate him coming, cause I really need my air conditioning thank you so much for everything
I really like the service and he is great but he showed up almost hours later after our window time. 12-1. They need to call to reschedule or call letting us know they are going to be late. My time isn't free either.
Matt & Jacob did a awesome job installing my AC today
Great job guys this makes the world of difference for ME. Very professional and I truly would recommend this company to anyone .
The service techs were very polite and did a thorough job of inspecting my A/C system. They called to let me know they were on the way and wore booties to protect my carpet.
This company is always spot on had this company for 3 yrs plus. I’m very pleased
My company got all my Ac furnace needs
Lafonzo was very professional. He showed me what the issue was and installed equipment to help from the issue arising in the future. The heat pump was less than a year old so there was no cost to us. His workmanship was excellent. My only gripe is that he had to drive an hour and a half from Kentucky to come up to Indiana to RESET A BREAKER. The person on the phone should have asked me if I checked the breaker box. I didn't even know there was a breaker box on the unit. Thanks to Lafonzo, I now know a few more things about the unit other than the breaker box. Much appreciated!!!
Really nice experience from the estimate through installation of our new mini-split. Price was very reasonable. Will 100% reach out again if/when our central air needs work.
Very professional, no issues no surprises. Hard working installers. Would recommend!
Austin arrived on time. Was quick and efficient on getting my heat back up and working.
Ryan was extremely professional and very courteous. The issue wasn’t easy to diagnose but he was committed to my satisfaction and assured me by following up and going beyond the normal steps to reconcile the concern. Very motivated to address the reason for the maintenance call
Very happy with Matt and Jordan for the work they did. I got a new Heating unit, and also new AC unit installed, on the same day.
They made sure that I knew what they were doing, and made sure they answered any questions that I had.
And the pricing was amazing and affordable for me.
When they were all done, everything was cleaned up and taken care of. I really appreciate all their hard work, and actually being concerned that I understood everything. Thank you.
10/29/21
Jon did an amazing job on my furnace. He was friendly, professional, and very informative.
Answered all my questions, found the issue and it was taken care of in a timely manner.
Thank you Jon.
Quality service with excellent products.Matthew and Andrew were fast and efficient. It was a proper installation with a professional finish. They explained the features of the new system and demonstrated how to use them. I would recommend this company to anyone that needs a new heating and cooling system or any other service to their current system. Price, product and professional are above reproach. Thank you A+Derr
I had A+ Derr install a new HVAC system about 3 years ago. The installation process was great, and I've continued to use them for HVAC maintenance. Lafonzo schedules appointments with me every few months. He's friendly, prompt, and does a fantastic job.
Great guys to do the installation ! They were very courteous , showed up on time , were friendly, knowledgeable and done a wonderful job !
Very professional as well as thorough. Pleasant service tech (Lafonzo) who focused on the equipment and answered my questions. Glad to do business with A+Derr.
Service visit went flawlessly! Lafonzo Rothel arrived at the very beginning of my 2 hour window, answered all my questions in a friendly and knowledgeable manner, and got me up and going again fast.
Thank you A+Duerr Heating & Cooling!! You’re the best!!!!
They were very professional and did an excellent job.
I just want to know, where did y'all get your name from? What does "A+ Derr" mean? I need it to make sense!
I didn’t end up going with them because I found a cheaper rate to get someone out but I can tell you the sweet customer service was refreshing. Thank you for that. I do recommend people to call them. :-) they’re so nice. It’s not their fault I’m so poor. Lol Thank you for being nice to someone down on her luck. It’s absolutely nice during these times. Sadly my heater went out again. I can’t afford to fix it. I’m fully disabled. So my kids and I been without heat for almost 3 weeks. It’s cold. It’s a harsh reality. Praying for a miracle. Thank you for being nice over the phone. I know if you could help us, you probably would. :-)
Alfonso was great and very knowledgeable.It did not take him any time to figure out the problem.
Very good nice person very professional he knew what he was doing I give him a A+
Our technician was Matthew Yeats. Good costumer service, efficient, quick to install, very professional and really good service overall!
Jon was very pleasant to deal with. Explained some aspects of the thermostat to help better circulate air. Overall very polite and courteous!
Always a good experience and our tech Jeremiah is awesome.
Lafonzo is a great comfort specialist. He’s always mindful of my house and floors. Very professional and very knowledgeable.
Ryan was friendly and did a thorough job while he was servicing my heat and air unit.
Professional and respectful, took his time explaining the service he was providing for our home.
The technician was courteous and professional. He demonstrated the importance of good customer relations. He answered all of my questions and provided excellent service. I feel secure in doing business with A+ Derr.
I had a service done by A+Derr Heating & Cooling on a recent system Serviced. John Givans represents the company very well with his professionalism and knowledge of the service being rendered. John definitely an asset to the company with his knowledge ,professionalism and personality. This is why I highly recommend A+Derr Heating & Cooling.Thanks again .
Booker T Polin Jr
Best company ever. We love our tech. So glad we chose them for our hvac needs
Always does a great job check my heating and cooling system.
Cole was very respectful and knowledgeable. He performed the needed maintenance in a timely and professional manner. My wife and I are both very pleased with the job he did today.
A+Derr is my go to Hvac company. I have the maintenance plan and they take care of me 2ce a year. Other repairs have a discount. Always friendly and professional. Shawn M. came out to troubleshoot my system and was able to nail it down! Very happy with the service!
Matt was very professional and efficient. He found this issue right away. He had to run to the shop for a part, but he came right back and it was quickly fixed. I’m very happy with my service.
Shawn was awesome. He performed complete system evaluation and then explained what he found and recommendations. If possible would like to request him for next service.
Highly recommend this company. Special thanks to Ian H. and Cole B. for performing the installation on one of the hottest days of the year.
All their employees are very informative on what they are doing and took time to explain the functions of the air conditioning & furnace to me
Doug was great in getting my old HVAC diagnosed and getting me a quote and install date set up for a new HVAC. Matt and his coworker (sorry I forgot your name!) were great in getting my new system installed quickly and efficiently. Best price out of all the companies that I had quote my home and great support.
Can't say enough good things about the whole team. The sales advisor was super informative, patient, and knowledgeable. He made me feel like a family member giving me advice on a new system and not someone who felt that they had to sell me something. The installation crew was also top shelf. They were prompt, courteous, experienced, efficient, and friendly. They took great care to keep the whole area clean before, during, and after the install. Their processes were very thorough which installed a high level of trust from me in them. Although I asked lots of questions, they never made me feel like I was intruding and took the time to answer everything completely to help me understand everything. I have only dealt with this company a few days now, but so far I am very impressed!
Responded quickly to repair the problem with our heating system. The first repairman on the job worked hard to make sure that the true problem was diagnosed, and fixed. That is what happened, and I appreciated the diagnostic accuracy. He also kept me in the loop constantly, which was important because I was many states away from home.
Great experience start to finish. Very happy with the speed and result. Was able to scale project to for a budget for us. Will continue to use for service and repair and would highly recommend to others.
GREAT SERVICE!!! Technician was so nice and helpful, went out of his way to make sure we had the best price possible. I would highly recommend!
On time, professional, knowledgeable and willing to put up with two goofy dogs. Office was prompt with answering the call and able to send Tech Danny out same day.
Lafonzo was out to service our unit this morning. This was the same technician we had last time. He is so nice and friendly and did a thorough inspection and cleaning of our AC and furnace
I really like that they remind me that’s it’s time for a maintenance check up. Otherwise I would not remember and possibly void my warranty. I also like they show up on time.
Awesome experience...Overall..just need to give better repeat customer rewards/appreciation gifts
Before choosing this business, I checked out 4 other companies. A+ Derr was friendly from the start - not only offering times that worked with my schedule but even with their texting system let me see (a photo) which technician would show up for my initial quote and as well as to who I was expecting for the installation. The gentleman who came by to go over my quote was very friendly was not high pressure and went over all the benefits of choosing their company. I texted him later in the evening after going over their financing options- which were also very fair compared to other companies. He was able to get me on the schedule very quickly which was also extremely appreciated. The gentlemen who showed up this morning was on time, understood my concerns about potential kitty convict escapes and we worked out the best way for my pets to be safe. They were friendly explained what they were doing and why, made sure I understood safety features and also said it was no problem if I needed to call back later with any questions. I cannot say enough good things about my experience and will definitely recommend them to friends and family.
l really like the service performed by Jerimiah Helton, he really answers all your questions and explains everything very well. Jeremiah is a very nice and professional, he was on time, he also is very observant, if you want a good service man, Jerimiah is the one, hope the company appreciates good workers like him!
Lafonzo Rothel was very professional and well mannered.
Jon is friendly, knowledgeable and efficient. Goes over all aspects of the inside and outside unit and performs preventative maintenance. Great service & highly recommend!
All the techs from this company have been professional, courteous, knowledgeable, just down right nice! Love this company. Jon is especially nice and knowledgeable.
JAMES came to give an estimate ,he arrived on time ,was very cordial and professional. He explained what was needed and explained why
I myself would give him a 5 star rating ,
This place is awesome. They have great deals. The ppl are great. I would recommend them to anyone.. Matt n his partner was awesome. They worked very hard to get our house done. We went with the best one they had n within a few hrs our house was cooled down. The sales guy that came out was very awesome also cuz he scheduled us in within 2 days cause of our daughter having asthma. If u need any type of ac or furnace work call them..
Demonstrated both patience and persistence in solving the problem. Was able and willing to “think out of the box” in order to fix the system.
From start to finish A+DERR WAS A JOY TO WORK WITH.. this was a difficult job from finding the right system through installation. Everyone was very pleasant and professional. An exceptional job.
Matt our service guy was awesome, so was the other guy with him (sorry I wish I remember his name). They were timely, friendly and informative. The work was good quality and neat. They cleaned up well after they were done too. I would recommend them to family and friends. I am supper happy with the over all service. Thank you guys 😁
They were very nice, had the needed parts with them, got fixed fast, and we're very knowledgeable. He explained what had happened to cause the problem and suggested preventative measures for the future.
My sister had her complete system replaced yesterday. Since my sister was at work, I was there to let the installers in. Matt and Jordan arrived on time and went straight to work after talking with me. These two guys are to be commended. They were very knowledgeable and they took the time to hear and address my questions and concerns in a polite manner. It was always "Yes, sir. No, sir." They kept me updated on the progress as the day went on. They never talked down to me or acted put out when I would ask them another question.
Whether these two are trained to be this way, or it is just their nature, it was sure appreciated. Especially in a career where some technicians aren't even friendly.
The estimator, Bryden, was very friendly and entertained our questions as well. He did not take up much of our time, and he didn't push any add-ons. That is another plus.
The ladies with whom we have spoken in the office have been kind as well.
This install was done for my sister. But after I see the way these employees conduct themselves, A+ Derr has gained me as a customer as well.
Thank you for being polite, professional, and accommodating to your customers. You all know how to do it right.
My AC wasn’t running and Jon changed the fuse and got it going. Very reasonably priced and didn’t try to sell me a whole new system, even though the one I have is older. He was also very professional. Very pleased with my experience.
These gentlemen were absolutely fantastic. They were polite and very professional. They went over the system with use and set it up on our phones. I couldn’t ask for better! Thank you!
They were prompt, professional, courteous, left no mess in the basement or outside in the yard and would referred them to everyone I know! Kudos to LaFonzo and A+Derr HAVC
Excellent service. Jeremiah is very knowledgeable and thorough. I would recommend him and this company to very one needing service or replacement of your heating/air conditioning system.
Bryden was prompt and courteous when meeting me for my estimate at one of my rental properties. The price was very fair. The installation crew which was led by Joshua came out a few days later to replace my complete HVAC system. Joshua and his partner were great! They care about their customers and their work definitely shows it. They go above and beyond to make sure you are completely satisfied. I am a perfectionist and I never thought I’d find someone that met my approval until I met Joshua. I recommend A+ Derr for all of your HVAC needs!
They always let you know what they’re going to do and what they’ve done /great job
My initial HVAC installation was great, but a subsequent install of a full-home humidifier has caused me to lower my rating. The first tech came out in December of 2021 to install the unit and it has taken 3 return visits and 4 months to finally get a working unit. I won't go into the details, but trying to get any sort of monetary compensation for all the trouble has been like pulling teeth and left me feeling less than satisfied with the whole ordeal.
>>Original Review>>
Excellent experience with Justin, Stephen, and Adam. Justin was always prompt in answering questions and came out multiple times to go over things I had questions about. Very impressed that he offered to reduce my quote pricing when he came over with the contract because a sale had started. Justin and Adam did an excellent install and everything looks clean and is running well. My 2-stage AC is noticeably cooler and more evenly distributed throughout the house. I got six quotes and A+ Derr easily beat them all even those with the exact same units quoted. Highly recommended that you add them to your list for quotes.
Sir Cameron was quite the gentleman, very knowledgeable about the products he was selling. Explaining in detail what are house needed. Very understanding when I explain to him I just could not at this time afford it
When Brydon came out to give us an estimate, he was extremely nice, professional and a great person to talk to. He gave us a really good quote. Steve Taylor and his team, who came out and installed the equipment were very respectful and did an awesome job. I would absolutely recommend this company and their great workers to you all! Thanks A+ Derr Heating & Cooling!!!
They were very pleasant and professional team. They explained how the new unit will operate and function. They worked non-stop to finish in great time. I highly recommend to anyone in the need for a new HVAC unit. Very reasonable prices for a great quality unit. Thanks so much for your prompt service and installation.
Jordan and Kevin came out to do an installation of my ne HVAC system and did a fantastic job. Definitely recommend everyone to use A+ Derr!!!
Every member of the team that I have engaged with is very courteous and professional.
Alphonzo is a great asset to your company. Friendly, professional and explains things so anyone can understand. I hope he stays with your company for a very long time.
Staff was professional, friendly, worked well together, answered my questions. Thanks Stephen and Caleb!
All techs and sales reps have been extremely friendly and provide great work with a great price. Highly recommend A+ Derr for all heating and A/C needs
Your technician, Keith, was courteous and professional. He arrived on time and began the preventive maintenance on our unit, immediately upon arrival. He addressed my concerns with a noise that I was hearing and informed me that the furnace was operating normally. He represented your company well and is a credit to his profession.
A+ Derr was fantastic! Not only were the technicians on time, but there were four of them. They were very professional, and observed all Covid precautions. The guys that were working inside were extremely polite to me and my family, and explained all steps involved. They did a great job with all the work to include removing all the old equipment, and installing all the new equipment. I would definitely recommend them to anyone looking for HVAC work!
Everyone involved in this process was very professional and provided us with an easy to understand contract, and the installation was done in a timely manner. The A/C unit is working beautifully. It's not time for the furnace yet, but it was tested at the time of install and worked fine then.
Alan was professional and didn't
take long either...Thx!
The first technician on the initial service call was on time and diagnosed the problem quickly. Today, after some miscommunication, the part that was needed arrived and Jon a technician came out and completed the job. Quick, efficient and respectful of property. Now we have heat. Thank you A+Derr Heating & Cooling.
We have not even reviewed the quote yet , having internet problems , but the service person was very polite and a true professional will update later.
The 5star was for the oak tree that gave us a quote
Steven and Jordan showed on time and completed a furnace replacement including fabrication of a new 5" MERV rated filter box in 3.5 hours. Very impressive. This new Amana unit is much quieter. Great experience!
Air wasn't blowing cold. One quick call, easy communication, and quick response/work had us at a comfortable temperature in no time! Thank you for helping!
Matt and Jordan who installed my whole system were fantastic and very kind. Bryden who was the sales Rep that came out to quote me a price was friendly and very educated, he helped guide me in the direction I needed without trying to just up sell me. I have much respect for this company and would 100% reccomend to anyone who needs their hvac systems served or replaced
Great technician. Completed the work and explained what he did effectively.
Jon was very helpful and knowledgeable. He was not pushy. His repair was very quick. Definitely would recommend him.
Very professional and knowledgeable. I trust the work that they did.
Alan did a great job, was personable and professional!
Lafonzo our technician was good and polite. Always quick to answer our questions. Great service!
Jon did a very great job of repairing our furnace very knowledgeable, and very quick at finding what was wrong with the furnace. If I have anymore problems I hope we get him as are service person.
Awesome work! We can already feel the difference in this home with the new systems. Matthew Years along with his co-worker, worked very hard to make sure everything was done correctly. Glad we went with A+ Derr for their services insteadof the knock off companies offering lesser quality products for the same price.
Alan sr.The service technician was very professional and did a great job. Highly recommend the technician and the company.
Very good service and our Tech was great!
Provided an awesome service, talked simply through our maintenance options very well and answered our questions - very satisfied with the service he provided
A Plus Derr Heating & Cooling. I can’t believe what a great install I received today from this company. They showed up on time, and finished ahead of schedule without me having to miss work. The brand new system is incredibly quiet I can’t even tell it’s on!!! Their price was also by far the cheapest of the 3 other quotes I received. Highly recommend A+DERR
Lafonzo was on time and did a great job. I would highly recommend them. Was willing to answer any questions that my husband had to ask him.
Technician was promt, professional, and personal. Nothing bad, or even "neutral" to say.
My home, built in 1860, needed both 30 year old HVAC systems replaced as I was nervous about their continued longevity. The man that originally installed them for me had retired. I approached four very reputable firms for pricing. I chose A+Derr based on my opinion of their estimator Bryden. Knowledgeable, straightforward, to the point, no pressure. He asked the right questions and gave the right answers to my questions. He gave me a reasonable quote. I had chosen to request a few options and they too were reasonably priced.
The installers were a very pleasant surprise! They were friendly without being intrusive . They kept my home clean as they worked.
It took a day a system for total replacement with part of a third day to insulate new interconnecting duct work. The system has been in for two weeks and I am very pleased .
The new 2stage system has provided the most even climate we have experienced since living here.
I highly recommend A+Derr.
Follow up- My system has been in for 6 months and a leak was discovered in one of my systems. No whining or excuses. These folks come out straight away, have addressed the concern and I’m cooling again.
Jon is top shelf.
Alan did an outstanding job we are well pleased He can be our tech support anytime 😊. …
Francis did a great job. Very friendly
Had issues with the office personnel and scheduling, but Eli was professional, knowledgeable and very courteous.
Jon Givans was great. Very professional. He answered all my questions. If your looking for trustworthy professionals ,look no further.
Very professional explained everything and on time and friendly changed something under warranty that was ready to quit saved my AC!
Great guy!
I’m not sure where to start. Our system went out in the middle of the night during the hottest weekend we have had this year. My husband called A+ Derr and spoke with Bryden. From the moment we told him what was going on he was coming up with a solution. We shopped around and had a terrible experience with another company that put us two days behind getting a new unit because they over promised and under delivered. We got back on the phone with Bryden, and within minutes had a response and a plan. A day later he was there getting measurements and everything he needed and the next day Matthew and his guys were at our door ready to start. Matthew and his team went above and beyond to be there on time if not early and get the job done in a timely manner. I can’t thank them enough for busting their butts to get our new HVAC system in and up and running. I would not hesitate to recommend A+ Derr to anyone. Our experience with them has been more than we could have asked for!
Alan was top notch. An adjustment had to be made, and he took time to answer my questions to make sure I understood.
Stephen and his crew did an awesome job. They were very professional with everything. I highly recommend anyone to choose A+ Derr Heating & Cooling for their service.
Lafonzo was on time, professional and did a great job.
This was a great service for my family. The responded to our call for help quickly. Helped us finance our new heat and air and installed everything quickly and efficiently.
I had them install a new AC/Heat system. The unit is working considerably better then the old unit. Especially after it broke🤣!
The after install maintenance, is a wonderful addition to the deal.
But I was able to contact the local representative, on the 4th of July, he went out to see why the unit quit. My daughter was there, 10 min Josh had it running. If I said what was wrong it would embarrass my daughter and her husband.
Thankyou Josh
Lafonzo is a amazing an very informative. Has always did a great job as keeping me up on all my maintenance since having my new furnace and AC installed.
Jason hankinson has been out twice. He has been out twice. He looked at our furnace (which was over 20 years old so no fixing it) and then to give us a quote for us to get furnace and A/C installed. We have had a few businesses come for quotes. He came by the day we called. He was kind, informative, professional, and funny. We sure hope he comes to install it tomorrow. Best place ever! Great technician. Looking forward to doing business with your company in the future.
As alway the service and quality is great. Ryan and John our installer did a great job and it was done quickly and easily. Alfonzo our service tech was very detailed in his walk trough of the system. Thank you all.
These guys are the best priced and very good and efficient. I had a plan with a different company when my a/c unit went out my father pressed me to get quotes from other companies. A+ Derr was far cheaper than who I had my plan with so I went with them. I have since left my previous company and am with A+ Derr. These guys are great all around.
I have no complaints. I would recommend them. Matthew was great. Told me everything he was going to be doing. Answered my question. Very professional
The service technicians was great and very professional and helpful. I will be passing the name around of this company to anyone needing HVAC services. Thank you A+Derr Heating and Cooling for a service well done and for making my home really cool.
Danny is excellent at maintaining our Geo Thermal system. He is thorough and helpful. Wouldn’t want anyone else to do our semi annual checkups!!
This was, hands down, the best quality and best service for the lowest price I could find. Everyone was so professional and polite. They came to the house on the day we called and installed an entire new heating and a/c unit the next day. They were quick and efficient and cleaned up after themselves. I can not say enough about how pleased I am that we chose to call A+Der . Thank you!!
professional, nice, asked if I had questions, respectful. I want Jon to be my tech guy.
The ment hat came to install our new unit were extremely nice and incredibly knowledgeable! I felt comfortable that they were going to do a wonderful job and they absolutely did! I highly recommend them and would use them again in a heartbeat!
Eli was pleasant. He repeatedly inquired if I had any questions or concerns. A+ Derr Heating & Cooling techs have always gone above and beyond our expectations.
My AC went out on Friday evening, they sent a repairman on Saturday, I got estimates for 2 types of replacement systems and called Monday to let them know which one I wanted. They were there the next morning and installed an entirely new unit, both inside and outside components, in 5 hours. Everyone was friendly and professional, and I definitely recommend Derr's to anyone needing heating & cooling repairs and new installs!
Isac was awesome! Very friendly, very professional! Took care of everything
They were super efficient, polite and professional... Even on a rainy day, they kept the house clean and except for our incredible new HVAC system you'd never know that they had been here! I can't recommend A+Derr enough. Terrific service!!!
very professional, very helpful,, great job over y'all,, i'm happy
Jon does a great job and is very professional. I will request him for all my semi annual maintenance if available. Thanks!
The maintenance guy that came was very professional and courteous and was on time. He completed everything in a timely manner and let me know when it was complete and he was ready to leave.
Had our first service call today and I was very impressed. Lafonzo was very pleasurable, professional and thorough. He checked everything, replaced our filter and explained to my wife and I how to clean the drain and change the filter. I love this company!
The service person is always so polite and courteous also prompt. He's very informative with any questions I may have concerning my hearing and cooling system
So far things are going well. My AC was old and furnace was getting there. AC wouldn't cool down well in hot weather. I set the thermostat lower to test the new setup and was not disappointed. And it's nice that it's not having to run all day and not keep up. Price was acceptable and working flawlessly so far. Got out a day or two later after it was to be a week so that was nice too. We ordered Windows from another company same day, so we'll see how all this meshes and if it helps the utility bills!
Both tech were steiiar and deserve recognition for a job well done.
VERY nice guys. Very responsive and did a great job. Highly recommend.
Enjoyed my rep cameron. Very polite and informative about all warranties and financing. Would recommend a deer highly
Always had great service from this company. Ricky was great and detailed everything he did with the maintenance today. Appreciate his timeliness and professionalism.
He was professional on time and temporarily fixed the issue as of date but still I await to find the reason for the leaking
I started having issues with my furnace on a Saturday, the day before Christmas Eve, so terrible timing. The A Plus Derr answering service sent Scott A. out right away. He was very polite and professional, and found and fixed the problem within an hour or so. They also installed a new A/C unit for me this past summer, and that was a great experience as well. Got a very good price and great service! Would highly recommend this company and all of the people I've dealt with there.
Very happy with Rick and his trainee, Justin.
Everyone is always so knowledgeable and kind. They use time management wisely. The tech is always so friendly and is always ready to explain anything that I have a question about.
Rick did a great job, very Professional and easy to talk to!
Great quality service, affordable and friendly!
Logan was awesome. He was very personable and did a great job. Highly recommend.
The 2 Gentleman that came today to install our Ac an Furance an Theramstate was so Professional an Polite an explained everything that they did today. They cleaned up there area. Wow!We are so Pleased with Everything. I would Highly recommend this company an the guys where Great.
Thank You Jon an Steven.
Great servicer good customer service. Very courteous and knowledgeable.
Came and helped me with my heating!!! Put a new filter in and told me about an I wave installed same day!! Even helped fix my door to furnace!!! Did a great job!!!
Called A+ Derr late in the afternoon for issues with our heater. They got a technician out quickly. Craig was a fantastic technician that was able to quickly diagnose the problem and check all other parts of our heater to ensure they were working correctly. I felt like he made the repairs that were necessary and never tried to pressure me to do unnecessary procedures. He was professional, informative, and very polite. We have always loved A+ Derr but Craig did an especially exceptional job.
I bought a new 16 seer heating and air system last month on a special they had for $3990. An incredible deal! They have 12 months same as cash which is also great. Eric did great install work it didn't take long and Justin was fantastic with the estimate and follow up.I would recommend these guys to anybody and everybody.
Alan is always on time and is very polite, professional and efficient
I had the I wave-R installed last Nov. The environmental things that I was trying to improve have become worse. Blake explained why. Not sure i would have purchased if I knew that.
Alfonso is friendly and knowledgeable and I'm always glad to see that it's him that arrives to do the maintenance.
We purchased our new HVAC system from Derr a couple of years ago along with the routine maintenance plan. The system works great and the technicians who come for the maintenance appts. are always very professional. We are very satisfied!
Tech was very professional, courteous and on-time.
The service man was on time, polite, and took the time to explain what he did. I am very pleased with A+Derr Heating and Coolig
Just completed my winter heating check up.
Lafonzo was professional, knowledgeable and took the time to give me tips on how to keep my system working at its peak performance.
Have worked with this company for a number of years and appreciate the professionalism and excellent customer service from office staff to contractors.
Matthew and Jordan was professional and on time. They explained the installation and what each person was responsible for. Midway through the installation they asked me to look at the progression of the install. They wanted me to be sure everything was to my satisfaction. Great Job Guys!!!!
Joshua & the man with him were very helpful and curtious solved & fixed my problems immediately! I have a crawl space which is a huge pain to get into and they didn't hesitate huff or puff they just got in, I appreciate there great work ethic!
Cole exemplifies the good work you guys are well noted for.Very polite and seems to enjoy his work.On a rating of 1-10 this young man deserves an 11.Seems very knowledgeable in his work..Thanks again
Amazing customer service and follow up! My air went out last summer when it was 90’s. It’s was 90 in my house ..... They got me installed with very quickly. Extremely reasonable quote!
Highly recommend!!
Eli was the technician on my call he is very friendly and knowledgeable about the maintenance of my HVAC system.
Took care of the issue in a timely manner. Was able to get part same day to fix the problem!
Great service. Same day service. Had my A/C running in under 1 hour. Recommend A+ Derr.
What an incredible experience. I had four separate quotes from several companies. While other companies had somewhat competitive pricing, A+ came out on top. Not only that, but the primary installation took no time at all. They even came back out a second day to remediate some static pressure issues in my duct work that no one anticipated. Fantastic individuals with top-notch attitudes and a down-to-earth professionalism that I rarely see elsewhere.
Their technicians are always on time, professional, polite, and answer any questions. I would recommend this company highly
Took almost no time at all. My ducts are clean, and they didn't shriek in horror at my dirty house. Very happy!
Blake did a great job servicing our HVAC for the coming winter. He is very professional and was on time as promised.
Technician Danny M was a true champion of customer service. He quickly diagnosed the problem gave not only options for fixing but recommendations based upon his expertise and had direct follow up for any questions. The entire process felt as if the issue was handled with the utmost priority.
Very satisfied customer thanks to Danny M.
Mr. Rothel was very professional. His work was in the highest degree and standards that one would expect. He is a credit to himself and A+Deer
These guys never fail to impress... Matt was here within a couple hours of my call and had me back up and running within 15 minutes. He figured out the problem right away and took the time to explain what was going on. That's excellent service.
4/9/22. Matthew came out to fix our heater.
He is professional, knowledgeable and personable. Our heater was fixed in no time. Thanks Matthew!
2019. Employees are conscience, knowledgeable and extremely polite. I recommend them highly!
My wife and I were totally pleased with John
& Ryan of their professionalism. They both were extremely nice, they laid plastic runners on the carpet, wore booties, and masks. I would highly recommend them to anyone. I give them and A+Derr a total of 5 stars and even more if I could.
THANK YOU ALL!!!
We had a fantastic technician that was very knowledgeable & explained everything in detail. He took time to answer all of our questions. We received a profile w/pic so we knew who was coming. They are excellent! They've earned their A+.
Well from the time they arrived, they we totally professional, they where mask the whole time they were present in my home, these men cleaned up after themselves, and protected my walls and carpet. Apparently the salesman forget to put the my free humidifier on the work order, but the men doing the installation where on time and went over and beyond to complete the job, they are coming Bach on Monday to install my humidifier.
They were absolutely amazing! Very nice and made sure we knew how to work our new thermostat before leaving. Couldn’t have been happier!
Austin was very personable and professional. He discovered an issue and ordered the part.
Have a Geo Thermal System that works great!
The experience was good. The technician did a good job.
We called A+ Derr as the third company to come out to try to fix our system. The other two companies said we had an issue that would require a system replacement or needed to order expensive parts to repair. Logan, with A+ Derr, took his time to listen to us, thoroughly inspect our system, and find the actual problem with our system. He provided a solution that saved us thousands of dollars by prolonging the life of our AC. Logan was professional, a great listener, humble, and had the heart of a teacher. He walked us through every step of his process and answered my questions in a way I could understand. I cannot praise A+ Derr highly enough! Logan is an asset to your team.
Jon did a great job. Was on time, polite, professional ,and explained everything needed before next check up
My techs were Ian H. and Alex M. They were both very professional did an exceptional job installing my full HVAC system and explained everything to me. I would recommend A+ Derr and especially these two gentlemen to anyone. IT HAS BEEN A PLEASURE!!!
Our regular heating maintenance was done this February, after several rescheduled appointments. We have a fuel oil furnace so getting it serviced is not easy to get scheduled.
Prompt service! Great price! This is the 2nd time we've used them. They replaced an AC unit at my work and a 2nd unit needed repair. They replaced the burnt capacitor in record time! Thank you so much!
Very professional, great service and on time.
Extremely helpful, was having issues with my nest thermostat while they were out on a maintenance visit and he took care of that as well.
Excellent service, prompt installation . Would definitely recommend this company. Thank you for your service.
Both Jon and Vince were very professional, courteous.
On time as scheduled.
Their workmanship was great too.
Thanks, A+Derr.
Alan was great. Professional and on time.
I love A+ Derr. Our a/c went out in the summer during 90+ degree heat. They were the only company that could make it out on the same day. They were able to fix our issue and get the a/c working back to 100%, which my family greatly appreciated. Their technicians are very customer-centric and their scheduling system notifies you along with a picture of the tech when they are on their way. If only all businesses operated this smoothly!
I had a plus dirt come out and do an estimate for replacement of furnace. The technician gave me several options and was a lot less then the previous estimates I had received. I have not replaced the furnace as of yet but I will definitely be replacing it with
Technician Lafonzo was friendly, efficient & very knowledgeable!
They replaced old hvac and additional equipment to my home. Address all concerns prior to install and any concerns I had following. Staff was professional and friendly.
James sat down with me and showed me some options and pricing and showed me what options rated what rebates available at the time and from who. Our service area is vectren and they offer rebates. And federal rebates and how to get those rebates turned in. We discussed the different SEER ac ac units and the furnace units and he even crawled in the crawl space to make sure all my duct work was in good order. We went with the 18 SEER option because its its an investment in the home and our future. He did not push us that route or ask about our money, he just asked what kind of savings and longevity we would like in a system. They do offer financing James was able to kind of guide us on if we would or would not be approved and we were approved. We also got the ionizer installed in the duct work too jist to help with allergies and other air born particles. We are awaiting install due to demand and COVID but we are scheduled and the price was great. Military discount available too!
Austin was out, very knowledgeable on the equipment. Fixed the issue quickly and gave some information about the system.
Joshua was great, very helpful and knowledgeable.
Alex and Adam were great! They definitely went above and beyond what they had to. They had found a problem with the propane and stayed until it was fixed and made sure it was done right. I can’t say how appreciative I am of them and A+ Derr. Highly recommend.
Prompt, knowledgeable and friendly. He took time to cover our carpet to keep it clean before he started the job. Thanks Fellas!
Jon, Matt, and Jordan were very professional, and on time. Matt and Jordan replaced ac unit and duct work. Very happy with the job they did. Would use again.
Cole and Brent were knowledgeable and professional. They did great work!
I cannot thank these guys enough! After hearing about my AC woes (it died) in the middle of Indiana's heat wave in early June, the tech happened to be in the area and dropped by for a quick look even though my appointment was for the next day. He gave me a quote and we chatted a little about the unit, where it came out that I hadn't backed up a previous tech's claim that the compressor was shot. So he took a look and replaced the capacitor - and it works again! I'm soooooo happy that I bought a new unit from them anyway, and can now wait for the installation in peace and comfort!
Jeremiah was great as he explained things to me and was very informative. He was very kind and respectful.
I had a very good experience with A+ Derr. The Service Tech (Doug) was professional, friendly and helpful. I would recommend this HVAC company and Doug to everybody!
Lafonzo came here. He was very polite and asked what all of the concerns were. Since I was the only one here at the time it all took place I gave him an answer to every question he had for me. After he had the information, he grabbed his current tester and went to work. I was so impressed because it would have been so easy for him to say there was nothing wrong and drive away. But he didn't . He searched and searched until he located the problem. He then explained it to us, then repaired it. You don't find tech's like this! He is the backbone of your company. He is worth every penny you are paying him, probably more! Thank you, Lafonzo. Roger Merry
They were on time, courteous and did a great job. I will recommend them if I learn of anyone needing AC Service or installation.
Lafonzo Rothel was on time, and kept me informed of the maintenance process. Was professional and courteous. Great Job!!