Reviews of Southland Heating & Air Conditioning. (HVAC Contractor) in Los Angeles (California).

Southland Heating & Air Conditioning

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HVAC contractor

HVAC contractor

3543 Old Conejo Rd #101-A, Newbury Park, CA 91320, United States

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Information of Southland Heating & Air Conditioning, HVAC contractor in Los Angeles (California)

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Reviews of Southland Heating & Air Conditioning

Jorge Barrales

Great company. Had my old AC replace by Southland Heating & AC. They were very affordable, have great customer service, and great technicians. Would definitely recommend them to everyone.

Blake Albrecht

Southland Heating & AC is the best. They have great prices and the service is outstanding. I needed a central AC installation completed quickly on a rental property and they obtained the permit and completed the job in one week! Ray did an outstanding job quoting the job and he provided excellent followup throughout the process. The installation crew completed everything in one day and the tenants we very complimentary of the courteous treatment they received during the installation. The results turned out great and I have happy tenants again. Thank you Ray and Southland!

Tony McIlwain

Southland was recommended to me from a close friend. I made a call to Dave Mercado, who was very cordial and informative on our ascertainment phone call. I then invited him down to review my current system and needs for a new system. We worked out a very equitable deal and the crew that came in cannot have been more professional and thorough. Installation leads Pedro and Albert and technician Jaime were amazing. These guys are pros and I highly recommend them to anyone.

Carrie Adelman

We used Southland HVAC to install an entirely new system (furnace, ductwork, compressor, thermostat). They were great for this. Efficient, professional, quick and prices in line with competitors. However, we have been less thrilled with their annual maintenance. Their techs know what they are doing but scheduling has been a nightmare. I was cancelled on twice, once with no call or email, they just never showed, then they finally came the third time 2 hours late.

Carrabba Group

We used Southland for our new heating and cooling system and were thoroughly impressed with their fairness and professionalism. They handled our rebates as well. Very happy with their service. Highly recommend!

Du Le

The receptionist and the technician were great, professional and fair. The sales rep at home depot is a totally different story. He was unprofessional and false estimator (Joe). Other then him, the company was great.

Betsy Clemow

Eric Hernandez with Southland Heating and Air Conditioning was very professional and friendly. Extremely knowledgeable! We were told by another company that we would need a new heater. Eric let us know that we needed a new circuit board and thermostat. We are grateful we found Southland Heating and Air Conditioning. Thank you Eric

William Tellez

Jose Carmona was our technician. He was efficient and completed the service call in short order. Jose explained the maintenance process and answered all the questions I had. I would recommend Jose to all, including family and friends without reservations. I hope he comes back for our next service call in six months.

Oscar BVader

Got a routine maintenance performed on my furnace. Southland Heating and A/C was outstanding and provided valuable information regarding the condition of my unit. Technician was professional, on time and very helpful throughout the process. Definitely worth looking into if you are experiencing any HVAC issues or just need a tune up! Highly recommend!

David Linn

Michael arrived on time, was very efficient in checking the unit, and gave me the results. Very personable and professional. Be nice to get him to do my summer maitence check up.

Geoff Dougherty

Eric was very efficient at diagnosing a faulty blower motor. He is extremely knowledgeable and a very polite and courteous gentleman. I strongly recommend him.

Srikanth Bommareddy

Southland Heating and Air conditioning installed installed heating and A/C a year ago and they performed bi-yearly maintenance with this appointment. Jose Carmona was on time and was professional in performing his duties. Would highly recommend the company and their team.

Richard Rosenthal

We weren't a fit, however management did everything in their power to help me with finding a solution. If I had the $ I'd work with them in a second & trust I was in good hands.

Robert Johnson

Christopher was early for the appointment . He talk to us about what he was going to do. Located the problem quickly. The problems was not with the heater, but he did a temporary fix so we could have heat in the house until we can get a electrician out fix the problem. Thank you for help us.

Sherald Newberry

The technician Christopher was knowledgeable, patient and offered solutions regarding concerns I had. I think Christopher set the tone for an enjoyable maintenance visit.

Elaine Chavez

The tech (Jose Carmona) was very prompt and punctual throughout today's matinance service. Jose fullfilled all concerned related inquiries and was very knowledgeable in educating my husband and I about our A/c unit. Overall, Southland has delivered excellence in all levels and we appreciate and thank you deeply for you services.

Peggy Wells

My thermostat went blank after a power outage. I called to have a technician determine if it could be fixed - but it couldn’t. Robert, the technician, said the controller wasn’t produced any longer but he will try to find one for me. He left and came back about 5-10 minutes later saying he did have a Nest controller in his truck - he said he could install it now, and look for that certain type I had before, so I would not be without cooling or heating. I accepted the offer, he installed it and said to call the office if I couldn’t get used to the Neat controller. I’ll give it a chance as it is much more reasonably priced than the one I had. Robert was very professional, polite and very knowledgeable in getting the job done. I’m very glad to have Robert as the technician ~ very helpful and honest.

Terrence Lopez

Michael was very professional and courteous. He explained clearly what was causing the leaking on my ductless AC system and what will need to be done to rectify the matter. I recieved am immediate call from the composition from Sandra to schedule a new appointment once the parts are available. I'm extremely pleased with their professionalism and prompt service. Highly recommend them.

Roni Burks

Eric was amazing . Very knowledgeable we were mis Diagnosed by other companies the company's that did not even know the real source of the problem. Eric came in and within 15 minutes found the root of the problem and fixed it. Very professional. I will only use him from now on Thank you Southwest heating and air conditioning for getting same day service and such a professional technician to handle our A C problem Endless blessings to you. R. Burks

Lucy Aslanyan

Very professional they show up on time easy communication with them good quality brand name price is very reasonable Recommend who needs service best local company

Jan Tustin

A/C didn’t seem to be cooling like usual during extreme heat wave. I called Southland and they came out the next morning! I’ve never had such fast service. Customer service was very nice and Christopher, the technician was so helpful. If I could give more than 5 stars I would!

Charles Olaleye

Jose was timely and professional. Answered all my questions and gave great service tips and recommendations.

M Cohen

Our AC would not get cooler than 80F. Called Southland. Christopher was outstanding, explaining in detail how the system is set up and how it should have been set up by the original installer (rhymes with "rolling"). We talked about the leak, and the system was recharged. Now we have cold air. Thank you, Christopher. Thank you, Southland AC.

Tae Kang

It was a pleasure and really smooth experience working with Southland Heating & Air Conditioning. From the first phone call greeting us with "How can we make your day more comfortable" to walking us through the best option for our home and budget and then installing the system, they were truly excellent in their customer service. Ray was so knowledgable and taught us a lot, while also being able to "be in our shoes" and help us decide what was best for us, even if that meant being more conscious about our budget. The installers were very prompt in arriving and they were expedient and energetic in their work. We really appreciate our new unit with the ability to customize our experience and enjoyment in our home. Highly recommend them to anyone in LA County who is looking for a new unit or repairs!

Igor Krakovsky

I called Southland AC to schedule service as my unit started to shut off during extreme heat. After a few questions, Sherry informed me that I was also eligible for a LADWP Nest Thermostat program which was awesome because I had an older thermostat and could use a new wi-fi one. Their technician, Sev, arrived exactly on time and was very courteous. He explained to me what he was going to do, asked me a few questions and off he was. Exactly two hours later, and after spending probably around an hour on the roof in 100 degree heat, he came back saying that it's all done. He then connected my phone to the new nest wifi unit he just installed. And, he also fixed a missing wire which was prompting my unit to shut down in extreme heat. The unit was fully optimized and fixed to work through this season and many more (my unit is about 10 years old and I was worried I"m going to have to get it replaced now). My system works like a dream now! I'm so happy I found Southland and wanted to say thank you to Sev. By the way, he was very gentle with my 3 dogs and 2 cats. I didn't have to put them away as he worked on the property which was a surprise. It was an all around awesome experience and I wanted to leave this review to let everyone know that there are still honest companies and people out there and I just found my go-to ac and heating company!!! Thank you so much!!!

john buchanan

Southland was amazing!!! In particular, the technician, Pedro, was incredibly helpful, professional and insightful and worked through our problem until he solved it. A truly appreciative and thankful family for his work to get our AC fixed and working again. Thank you!

Valerie Lozano

Jose was very knowledgeable and helpful at explaining my heating unit and the new thermostat. I would definitely use them again!

sharon Rowell

The technician Christopher was knowledgeable , informative and did a thorough job. It was a service maintenance visit and he Informed us we could be on their VIP plan and receive 20% off. We enrolled all 4 of our properties which Will give us a huge savings with a quality company. thank you Christopher and David we look forward to seeing Christopher on every Service visit in the future he is a good technician, friendly and he brightens your day .

spaceduce

Came out right away to seal a duct that was leaking in rainy weather. Extremely professional, polite and quick turnaround. Highly recommended.

David Morris

Very nice and profession techs came out and serviced our gear. Southland did the initial install as well.

Juan Albarran II

Chris the Technician who came out to service our AC was absolutely the best. He fixed the unit in about 30 min. Did not try to up sell us even though our unit is 12 years old. He was super personal and was very punctual. This was our first experience with this company and I cannot recommend them more highly.

Leslie Eisenhart

Over the years I have had to get many bids on projects. I was really impressed with the team at Southland from the very beginning. When I was first contacted about my project I spoke to a gentleman who was very professional and knowledgeable about the products he sold. I actually assumed he was the owner because he took time to explain the systems and procedures to me. When Dave Molina showed up to provide me with an estimate I was shocked to learn that he was the owner because the initial contact was so great. Dave measured and I was very impressed with his ease at describing the appropriate unit for my house. Upon leaving Dave told me that he’d send me an estimate before the end of the day. He was true to his word. The very next day Dave called me to follow up. So far the customer service is top notch. I highly recommend Southland Heating.

Carol M

The technicians arrived early - which was GREAT !!!!! They were professional and got the job done quickly. System maintenance is so important. I used Southland because they installed my system. Very pleased with their service all around. Highly recommend them and Albert Mendoza.

Jeff S

Dave called before coming and was on time. He walked me through the process of how everything would work, listened to and answered all my questions. He was professional, knowledgeable and honest throughout the process. While it was only an estimate, I can tell that the company is professional and will do a good job if I decide to hire them

Matthew McFaden

We had the pleasure to work with Matt Walker to design and install our new heat pump system. We met with 8 different HVAC contractors before we settled on Southland. They hit that sweet spot of price, quality equipment, expertise and amazing communication. Matt was also very collaborative in the design process. We had come to some ideas from another contractor and Matt was very receptive to those ideas and agreed that would be our best approach. We appreciated that he was open minded to our ideas and it showed that they really focus on giving the customer what is best for them, not what is best for Southland. When it came time to order the equipment we chose we were met with some supply chain issues so Matt went out of his way to find us something that would work and we ended up with a better air handler in the end. When it came to the install, the team was amazing. Pedro led the team and he was a great communicator, always taking us through the process as they worked. The team was quick, very polite and exceptionally clean. They were everything you could hope for in a contractor team. And now we have been living with the system for a couple of months and we could not be happier. It works like a dream and the house is more comfortable than it has ever been. So glad we ended up with our Lennox system from Southland. Thanks Matt and Pedro.

Cooking Mama 1 Vin

Our air conditioning unit of 26 years decides to tank on the hottest day of the year at 105 degrees! A few years back Southland put an independent heating/air system in our lower level and it has saved us this week. Jose was great and explained the benefits of replacing both heating and air for efficiency. I am thankful they were able to accommodate us during this heatwave. I am looking forward to our new systems!

Koreen Hudak

The office staff are polite, professional and courteous. Albert the technician who came out to service our HVAC systems is the same one who was sent last year. He recalled the details of our systems and efficiently went about checking and servicing the two units. He is polite and friendly. He did a great job, worked quickly and cleaned up after himself. I would highly recommend Southland and Albert!

Sanjay Sanjay

I received quotes to replace my Lennox smart thermostat from 3 vendors, Southland Heating's quote was in the middle, but I could tell that the technician from Southland was more knowledgeable and accurate. I requested Southland to match the price, it took a few follow-ups, but the staff is very polity and courteous. The technician arrived on time, there were text messages and phone calls leading up to the appointment, and the work was done well

Veronica Bass

Chris, our technician, was very professional, knowledgeable and friendly . He explained what he was doing and the membership program without any pressure. He helped us schedule the next service and recommended when we should have it. Overall, we are very pleased with Southland and their customer service.

Melani

From the person who answered the phone, to the emails and texts, to our service representative, Southland Heatong and Air is completely professional and personable. We got an appointment quickly, Micheal texted when he was on the way (and waited for us because we were late!). He was thorough, patient, and well informed. So glad we went with this company!

Mason Medicine

Eric Hernandez the HVAC technician was amazing! I would highly recommend this company as they are reliable and fair priced! Customer service is back!!

Sid Doshi

Excellent prompt quality service highly recommend for new installations and service - very impressed

Lisa Kramer

Have used Southland the past two years since moving into a house with two older HVAC systems. The customer and technicians have been wonderful, particularly Michael who came to troubleshoot our “dead” HVAC system today. Diagnosed the problem very quickly. Very professional, extremely polite and efficient. So refreshing!

S. KIM

Mark of a good business is how they respond when things don't go as planned. Owner took responsibility when there was a miscommunication and fully addressed issues with great patience. His installers were professional, considerate, friendly, and did an excellent job installing a dual-zone mini split. Recommend.

John Watson

We priced installation of multiple HVAC systems. It was clear that several were overpriced for the rated efficiency of the system. Southland's rep was knowledgeable and helpful with details that allowed us to pick a system that we felt was a good value. They have been responsive to the two post-install issues in a timely and professional manner.

AJ Works

The technician that came out was very helpful. Needless to say the wrong thermostat was brought and they need to return at a later date to get the system to 100%. In the meantime Michael put in something temporary to get us cooled down. Much appreciated.

Kris H

Southland was very responsive and called me within a couple of minutes after I had asked for a quote. They had a technician out to my house that afternoon. Albert quickly found the problem was a bad motor and had to order another one for me. He was back in a few days, on time, very professional, and got the job done quickly and efficiently. I would definitely recommend Southland Heating & Air if you are having furnace issues!

Brendan Lyons Sub2 Student Texas Nevada Illinois

First time dealing with Southland today. I was quite impressed! Not only did they come out right away, but their Technician Robert A. was helpful, knowledgeable and friendly! 5 Stars, look forward to doing more business with them.

Brian OHanlon

The full system tuneup was handled well. The technician was knowledgeable, and explained everything he did to check out our heating and air conditioning system. Very capable professional. I highly recommend Southland and will be using them going forward.

Val

Southland is EXCELLENT. The techs are very knowledgeable and professional. They come when they say they will and provide clear information about what is going on. The schedulers are friendly and helpful.

Ninive Sixto

Erick was very pleasant and a problem solver. He was fast and informative,. Very nice

Phebie Zaky

I originally selected this site based on the Yelp reviews and the certification status. That being said, I still think that some of companies have bogus/incentivized reviews. This is not this place. I’m a stickler for professionalism, and they literally went above and beyond. From the onset of the initial phone call to schedule an estimate, I was impressed with their service. Once booked, I received a text message alert to confirm the details of the appointment. On the day of, I received a phone call an hour before the technician arrived. I then received a link to track my technician with his full name. Next, the technician was polite, forthcoming, professional, explanatory (without being patronizing), quick, and efficient. The initial service fee was the lowest when compared to competitors, and the total was far less than I had anticipated. Finally, I received an email when my service was complete, and I was able to follow it and pay electronically. I am ecstatic with them and have bookmarked them for all future needs in the L.A. County (and Ventura County, possibly Orange County) as well.

Anne Anderson

From the start David and his team kept us informed about our options and the installation process. The installers were efficient and did an excellent job installing our new furnace. We highly recommend Southland for heating and air.

jj sanico

I cannot Thank Southland Heating & AC enough for being Timely, Trustworthy, and charging Reasonable prices on parts and labor to repair a broken heater. I was expecting to pay much more to have the gas heater fixed. It was giving off a strong smoke odor through the vents. Robert the HVAC Tech arrived as scheduled, found the problem, removed and replaced a part that burnt out. He was able to finish the job quickly too! Much thanks Robert! I'm very satisfied with all services provided and will definitely be calling Southland Heating for any other Heating or AC problems that may occur in the future.

Nathalie Resendis

Called them yesterday for HVAC diagnostics and came out today! Super reliable and professional technician Eric informed me of recommendations for my system! Will be calling them if anything is needed in the future. Highly recommend to anyone!

Morgan “TIMR” Rusler

I live in a condominium complex in Atwater Village and Southland had installed a system in one of the other units. The owner said that they had done a good job so I got in touch with Dave Mercado. Dave was professional, knowledgeable, very easy to get in touch with and very patient. After a couple of months of waiting for my refi to go through, we scheduled an installation date and the entire system, with eight holes cut in my ceilings and all new ductwork was done in a single day. There were a couple hiccups at the end but everything was handled very quickly. Alberto, the lead guy for the installation day, and all of the guys working with him were very professional as well and Pedro Orellana was terrific taking care of the final details. Overall, Southland is a solid company that does high-quality work on difficult jobs. I should also add that Dave was on top of rebate programs and I’m expecting to get about 17% back on the job.

Clark Blowers

I couldn't be happier with Southland Heating & Air. I've referred many of my clients to them and have heard nothing but positive feedback about them. From communication to service, everything is top notch. I highly recommend them!

Sean Swe

I am extremely impressed by all the folks at Southland. Ray came to our house to give us a quote to replace our 30yo rooftop packaged unit after the heater failed. We wanted a new system with the furnace in the attic and the condenser outside. Without saying much to him at all Ray was able to identify all the problems we were having with the AC and heater and how they could be addressed when we replaced the unit. We got 4 bids—3 including Southland for around the same amount and 1 a bit lower. But Ray spent the most time with us, seemed the most knowledgeable, and wasn’t pushy at all so we wanted to work with him. Pedro and his crew were able to install everything in one day a few days after we agreed to go with Southland. We did not have much use for the system for the first couple of weeks after the install but cold weather arrived and after running the heater for a few days, something failed. I called Southland and they sent out Michael Laxner the next day to take a look. Michael and Robert Alfonso figured out the problem, which required ordering a replacement circuit board, and then Robert came back a couple days later to install. Robert was very friendly and totally committed to fully understanding why the board failed and was able to find the source. System is running great now. I highly recommend using Southland and will sign up for their maintenance plan based on the level of service I received.

elisabeth bertsch

You have a treasure with Eric! His attention to detail and thorough work has me feeling safe for both systems. I don't have anything to worry about! The recommendation I received was absolutely true! Glad to be your new customer!

Victor Raphael

Pedro came out to diagnose my Fujitsu inverter which was not heating. He did an excellent job of checking the system out and determining that we needed refrigerant. He was courteous, efficient, professional and really knew what he was doing. Pedro is now my go-to guy when I need service and maintenance for our Fujitsu Halcyon inverter in the future. Thank you!

mark olguin

Michael Laxner was my technician from Southland Heating and Air Conditioning. Michael was great, very professional and knowledgeable. He listens to all your concerns and assists. Also, he is a very kind, courteous and respectful person. Please request Michael for your service call. All the staff at Southland Heating and Air Conditioning are nice and accommodating and there to help. I would recommend them for all your heating and cooling needs. Sincerely, Mark from Burbank, Ca.

John

We came back from the holidays with a broken heater. Its been raining and very cold at night. My pregnant wife and I spent the night bundled up to keep warm. I called Southland the next day and luckily they had a same-day appointment. Jose found the problem right away and got the part we needed. Our heater was back up and running within a reasonable amount of time. We were very happy with the service and experience.

Spam marketing Email

Professional and well managed company, with competitive prices. When I first called, I got a clear price quote with no hidden costs. They clearly explained the $180 annual contract to me, which I signed after meeting their technician. He had exactly the right filters on his truck with him, changed them out and serviced our add-on electronic particle remover filter, the Trane Clean Effects. I signed the contract on an up to date i-Pad which transmitted the doc electronically. Before he came, I got a text that the tech was about to arrive, and a simple follow up survey to ask how he did. GREAT company, compared to other more poorly managed ones, and competitively priced. Wife and I are VERY happy we found them, and went to contract with them. They are excellent.

John Glass

Very responsive with great pre and post visit support. Outstanding company and represented by Albert a real pro. He took the time explained the issues and took proactive action with the manufacturer. Don’t hesitate call Southland Heating and Air Conditioning.

Kirsten Zien

We were looking to have our 3 mini splits repaired, and after a bad experience with our last company, were really hoping Southland could finally fix our units. Robert came out the same day I called to take a look, and instead of pumping dye to find a leak like the last repair company, he took out his electronic leak detector, and state of the art equipment, and got to work. He expertly explained the problem, showed us pictures, and gave us an estimate. We are currently experiencing very high temps in our area, so I was thrilled when they could come back in less than a week. Robert and Michael came out to repair the units together, showed up on time, and are absolute sweethearts. They were professional, very lovely, and definitely knew their stuff. I write to you know from an ice cold living room, 3.5 hours later. We will be using Southland for our yearly tune ups. Thank you guys!

Alfredo Leano

Southland Heating & Air Conditioning is a great company. They were professional from the start (answering the call and setting up appointment). Received a text with the tech's name and ETA. Then Pedro O. arrived and greeted me. Was incredibly friendly. He asked about the issue and within minutes found and fixed the problem. He even went above and beyond to check my vents. Great service, I highly recommend!

Jack Eberle

Mike showed up on time, worked quickly and professionally. Was in and out in 20 minutes and AC works great again!

Curtis Pedersen

Matt provided us with a quote and was very professional and honest.

Jonathan Demorest

Jose was knowledgeable and professional. Would highly recommended their service.

Di Fenady

Excellent service! 5 star treatment. We didn't know what we needed or wanted but Matt helped us and his crew did a fantastic job. We now have the best air/heat and we have already recommended their service to many friends and family. I am so lucky that I called them. After months of different contractors we were so frustrated...we just wanted a simple plan for air and heat. Matt came and showed us exactly what we were hoping for. The crew came on time and they had everything ready to go. Professional, personable and hard workers. Love them. They finished the job in 6 hours and left our home clean! Really cannot say highly we rate them. (No, I am not a family member and did not get paid for this). We love that they provide service for the equipment as well. Call them!!

Kimberly A

These guys got an A/C technician out to my place very quickly on a hot Friday! So thankful. The technician was able to replace the broken part that day.

Charlene Huang

I have used Southland for two projects at my fathers house. One to service and repair the air conditioner and another to install a Nest thermostat. In both instances the technicians were timely, very helpful and honest. There were some delays as we awaited a part, but once the item came in, the technician was out within a day. Easy to schedule as well

Kagetsu Junkrat

Pedro was my technician, charismatic, very knowledable, very fast and thorough. I highly recommend this company. The agent Joe Cool (not made up lol) was super awesome, wasn’t pushy and very good at explaining everything. Will be a customer for life as well my family as intend to persuade them to use their services also!

Shawn Hill

My AC stopped running on one of the hottest days (101 degrees) of the year; I panicked. I called one company and they told me to call the manufacturer because they were booking 7 days out. Then I called Southland and I am so glad I did. The representative was very polite and professional. They were also booked pretty far out however she made a few calls and someone was out to my home the next morning at 7am. I was given a window of time from 7-9 and the technician (Pedro) arrived at 6:55am. We are in a pandemic so I was happy to see Pedro wearing a mask, glove and shoe covers. I could go on an on about my experience but I will stop here and say they were PERFECT. I am so glad I found them and I plan to use them for all my AC and Heating needs. Thank You Southland!

Eileen Lyons

Erick did a fantastic job and also explained everything to me clearly. Thankyou Erick

Angela M

I just had an entirely new HVAC system and ductwork installed. I acquired 5 different bids for the project and Southland won out because they have an A+ rating with the BBB, NATE certified, bonded and insured, have been in business 20 years and have excellent reviews. Not to mention Ray showed up with a female apprentice and I though that was pretty awesome as you don't find many women in that line of work. Their price was competitive. Ray, Fabian and the crew were all great. I appreciate the job they did and will remain a loyal customer. **Update** Just had my routine HVAC service. Everything went great. The tech was kind and professional. Zero complaints about the system that was installed 7 months ago. Still highly recommend!

Seal Graeber

We are SO grateful to Southland Heating and Air Conditioning for both installing our HVAC system in Ojai and doing the maintenance on our system twice a year for the past three years. Albert always does an excellent job! Today he graciously came out for an emergency service visit during a HEAT WAVE! Now THAT is some excellent customer service! Thank you, SOUTHLAND and Albert, for always caring and for being so incredibly reliable. We continue to recommend you to all of our friends because of your integrity, knowledgeable assistance and excellent customer service. We are loyal fans for LIFE! 😊

Andrea Lozano

Matt is the best! Very professional, always looking out for customer needs and interest while providing top information on products, installation and services. Installation team was courteous, kind and very clean in all their work. Crew covered furniture as they broke down and removed old system and installed everything new. Office staff is knowledgeable and dependable making paperwork clear and easy to understand. All inspections went smoothly passing City and State on the first try. Thank you Southland and Crew!! 9/24/2020 Once again thank you Southland Heating and Air. I have just had my air-conditioning unit serviced by Pedro. Pedro totally lived up to the expectations I have come to appreciate and expect from Southland; courtesy, excellence, and professionalism!! See you again in 6 to 12 months!!

Bradford Williams

I contacted Southland Heating and A/C based on reviews on Home advisors and Angie’s List for an estimate to install A/C. Matt Alba got back to me immediately and arranged a visit. Matt looked at my existing equipment and we discussed my options. I suspected that I would probably need to replace a 5 year old heater due to its smaller size (relative to the A/C unit) and that all my ducting needed to be replaced. Matt confirmed this and provided a written estimate for a complete heating, A/C unit with ducting, vents, etc. His pricing was fair and competitive based on my research. I even requested some improvements like upgraded filter, enlarged attic access, two additional outlets (bathrooms) and a larger return vent. Matt approved my request with no change to the estimate. The next day I made an appointment for the installation. The job was done in one day and Willy and his team (Abraham, Gabriel, Jorge, and Ricardo) were very professional and courteous during installation and did a very nice job of clean-up. Southland, Matt and his installers are excellent to work with and I would recommend them to anyone without reservation.

Ligaya Mckee

Laura, Southland Heating and Air Conditioning is the best representative I ever talked with through these years concerning ac and heating unit. She is very knowledgeable, detailed, explained well about Trane mechanism which I chose. She analyzed the site where the non working unit is located. Then took the time to explain the faulty parts that need replacement along with a brand new AC unit , improving the area as leveling, etc. Excellent customer service, trustworthy, patience in explaining and answering questions, pleasant person. I feel very happy and satisfied today, Thanks a million Laura and Southland Heating and Air Conditioning.

Johni Levene

I’ve used them for years. Always reliable!

Suz H

Our heater stopped working over the weekend. It has been very cold at night even though we are in March. The company representative Cherie ( Not sure of spelling). She was amazing! Got someone out right away to fix it. They had to order a part and come back. Technician Michael was amazing! He came in wearing a mask and booties - safety. He had to go up into the attic. He was so wonderful took photos for me and showed me exactly what the problem was. They were great keeping in touch and getting the part in right away. I asked to have Michael come back. They were able to send the same tech. Did a great job fixing our heater!! They kept me up to date with texts and tracking so I could see when the tech was on his way. Highly recommend Southland Hearing and Air!

M Saf

Great company, great service, the owner Dave Molina, maintains very high quality standards. Robert was the technician who came today for the yearly service. He was very thorough, gave detailed explanations of the service, again a dedicated employee highly enthusiastic about the work and the company. 2022 - great company and top notch service. Thank you!

Ambar Barnes

I priced out 4 different companies, and I chose this company as David was honest and knew his stuff. He actually pointed out a huge mistake on the roofers estimate that were scheduled to install a new roof, that saved me thousands of dollars. With that, his estimate was exactly what we paid, not a penny over. We received a new Furnace, HAVAC and ducting. He was clear and concise on what to expect and how to move forward with permits, and testing's when the unit was installed. All the 3rd party vendors that I worked with, spoke highly of them, that is when you know you have a good company, when other companies think and speak highly of them. I recommend, and they have my business for life.

Genevieve Dunaway

I've been using Southland to service my HVAC for a few years. They are great. It's always easy to schedule an appointment. They communicate about timing of arrival over text. Prices are reasonable too. No complaints!

Tammi Hall

The company is great! They called us to remind us that we had free maintenance and were super accommodating with scheduling. We had to reschedule 3 times (our fault, not theirs) and they were fantastic about it. The technician, Matt Barcinas, was on time within the given window of the appointment, very professional and courteous. He also made the appropriate statement about my grand baby (he acknowledged that she is quite adorable). All in all, I highly recommend this company.

Kristy Thomas

This was the best experience that I have had with any of the maintenance people that I have had come into my house. Matt was on time, I got alerts that he was coming and he came in, did what he needed to do, shot me straight on what the situation was, wrote out a quote and that was that. He was in and out in 30 minutes and he was very nice as well. It was business but he was very understanding of my questions and answered all of them fully. I am happy to give this company my business because of the customer service that I was given by Matt

elaine mckenzie

Great company, excellent service. Technicians are very polite and professional.

Jay Toribio

Southland, and Rep Matt, did an outstanding job for us! Very professional, exceptionally well-versed in all technical aspects of heating & air, with their multitude of products, and the various implementations to best fit the customer's top needs. Their high quality systems, solid service , and great prices all add up to phenomenal value. Highly recommended...

Ricardo Perez

We have maintenance plans for our HVAC units, which Southland installed about 4 years ago. We just had Pedro come out to perform maintenance on our units. He was thorough, extremely professional, made sure everything was perfect before he left, and did an all-around great job.

Patrick Hartmann

In a new era of being ghosted by various trades due to demand, Southland has somehow preserved the era of professional and efficient service. Wish all the various trades were as good as Southland, I would spend way less of my person time trying to track down workers. Huge shoutout to Jose, who showed up exactly on time, knew exactly what to do and was a pleasure to invite into my home.

Casey

Michael went above and beyond with his excellent service and friendliness. Much appreciated!

Lisa Morton

Very happy with our installation by Southland of our new heat pump system! They offered us a very detailed and clear estimate, set us up to receive rebates, and performed a clean and courteous install. Thanks, Southland!

Jill Thesman

Michael from Southland Heating and Air just finished my annual inspections on 2 townhomes I own. He is excellent—thorough, knowledgeable, pleasant and careful with my property. This company is great, and I really appreciate a technician like Michael.

Lee Tharachai

They just finished installing the heating and cooling system in my new house. Their sales associates Matt was very helpful in getting us the absolute best brand top of the line product at the best price. The team that installed the system lead supervisor Rudy was more then helpful!! Even went as far as to help recommend some people to help us with a future project that we have for the property. Will definitely use them again when we build our new unit and would recommend them to everyone!

Thomas Fichter

Robert and Jacob were great technicians...friendly, happy, clean and most importantly, knowledgeable. They came after hours and diagnosed the problem with our heater relatively fast. I would and will recommend your company often and without hesitation.

Erika Me

First time using this company....Albert came out to check to see why the heat wasn't coming on. He was very nice, professional, knowledgeable and polite! I would definitely use this service again and request Albert.

Shelly Liberman

Our technician, Michael L., was friendly and efficient. He didn’t allow my hovering and questions to slow him down while he provided answers. He was able to perform some mechanical trickery on our almost dead air conditioner ......it’s a temporary measure as our unit is geriatric but this company, SOUTHLAND Heating & Air has earned my business. They will be installing our new unit next week. Prior to initial contact I was quite anxious but Michael L. Was knowledgeable and kind and the owner, Dave Molina, also made a strong impression as a reliable, trustworthy, and competent professional. I look forward to enjoying my new a/c !!! An update for another service call for an unrelated issue and once again Michael Laxner was our technician. As before, he was professional, pleasant and happy to answer any questions we had. I’m glad this is the company we are using, and that Michael has been our technician.

Kristen Harmon

I am so glad I found the good reviews for this company online-- they were amazing! Communication was excellent and clear, pricing beat out any other company I talked with, they got to us quickly and their work was excellent. We just hit a heatwave, so I know they had a lot of calls and still worked to get our minisplit in fast. Matt couldn't have been better to work with and Fabian installed it beautifully.

Nick

Southland Heating & Air Great company installed new heating & AC fantastic job I'm very impressed. David Molina is a standup guy & knows his business & equipment.

Maria Mendoza

I want to share with everyone my amazing experience with Southland. When I was first shopping around for a complete new system I had multiple vendors give me proposals. Southland by far was the best deal there was. I personally do commercial property management and I know that cheap price is not always best. The things I look for is product and work guarantee. Matt from Southland identified all my needs and made sure that the proposal he gave me was just want I needed. I just bought a house and needed a new cooling/heating and new ducts all one the house. His price was reasonable and the best part is that they have a really good guarantee and know that in years to come I can rest assured that I am covered. When the day came, they finished ducting my entire house in just one day and they cleaned up after themselves. The crew was extremely friendly and have nothing but good things to say about them. My experience was great because unlike the other vendors, I knew that he was not trying to rip me off and made sure he met my families needs. VERY VERY happy with our new system and the quality of service that was provided.

Wanda Walker

Eric is an awesome employee!!!! Very knowledgeable about the equipment explains everything so we can feel very comfortable using our thermostat. Very professional, polite and positive! Thank you for your excellent customer. 🥰 …

James Foster 805Foster!

Albert was and has been our HVAC go to guy for sometime now. He shows up on time, ready to go. Always kind and helpful and professional.

mjtgough

Very responsive and helpful, both on the phone and in person-sent someone same day I called. Technician Robert was great and explained everything. Positive all the way around.

Kathleen Cashman

Pedro was very knowledgeable and helpful. I am confident that my three roof AC units have been checked and maintained in good condition all of these years. I continued with the VIP service because it helps me so much to know that Southland will take care of my service. Thank you.

Brad Leland

Have used Southland for several years and would not look elsewhere. Our technician Pedro is highly knowledgeable and I trust his judgment and skill. Recommend Southland Heating and Air Conditioning without reservation.

kerry hite

I joined Southland Heating & Air Conditioning's VIP plan last year and I wish I had known about it sooner!!! Would have saved me thousands of dollars in service calls and repairs. I am going to get their VIP plan for my commercial building as well, my tenants are going to be thrilled!! Robert, my technician, is courteous, professional and very knowledgeable. I rarely give a 5 star review for anything.... if I could give 10 stars I would!!

Eddie Monnier

These guys are super professional. I dealt with 3 other companies as we explored adding ac to our condo. Southland is at an entirely different level than any of the others. They gave a great referral for an electrician as we needed to do some electrical work before we could proceed. They coordinated with the electrician and then came back out to review the recommended option with us.

Jerry Mann

Our tech Robert was thorough, professional and personable. Scheduling was an issue as through no fault of his he didn’t show up until two hours after our window had closed and I had to call the office to get an update. As it was our first maintenance appointment I’m hoping it is not a sign of what we can expect in the future

Natalie Kegulian

Pedro was punctual and knowledgeable. It was just an inspection of my A/C, but his service was excellent!

Debora Masterson

Southland Heating and Air Conditioning was really fantastic! They were very professional and everything they promised was done. And in one day! That was phenomenal. I love that the workers are employees of the company. Also the way they stayed in touch with me before via text and were available via phone to answer any questions before starting. All in all, could not have been a better experience.

Barbara Yamashita

I interviewed 6 companies before hiring Southland Heating to install my forced air heating system. Ray delivered the best presentation of all 6 companies, explaining the installation process in great detail, complete with photos. Ray and his team delivered everything as promised, with excellent customer service. Each team member completed tasks in a professional and competent manner. Installers did an outstanding job, leaving my house cleaner than before they started. I made the right decision to hire Southland and I encourage others to do the same.

Corey Guadagnolo

I highly recommend Southland. From the initial consultation to the final inspection, they were wonderful. Their honesty, follow up to ensure I received my rebate and scheduling all of the inspections was greatly appreciated. I also appreciate they pull permits. Southland doesn’t cut corners. Fantastic company through and through.

steve bailin

Everything was good. Would have liked to have known an expensive filter was being replaced. I perhaps good have gotten a better price somewhere else. Other than that, very happy with the service.

Tina Williams

This is my first time Using this company and I will use them as my heater and ac company from now on! They were professional, on time, good value and fair prices!

Colleen Rascon

Southland was able to provide an appointment the following day of our inquiry. They called ahead to let us know our technician Albert was running closer to the last hour of the window they had provided upon setting the appointment. Albert was efficient and knowledgeable. He was able to repair our AC during a major heatwave for which we are grateful.

Leon Belous

My AC broke after 40 years been in service. i started to shop around and southland heating and air conditioning guys gave me the best price. the job was done in one day, very professionally. after completion of installation they explain how to operate the new Lennox AC and helped me to set up new thermostat. it was good experience to make business with professionally people.

Catherine Matheson

Bryan was our technician, and he was very courteous and professional. He arrived right on time and did a thorough job. He even gave us some very helpful tips to make the best use of our air conditioning units. Overall a pleasant annual service visit !

Patrick Reynolds

I signed up for an annual maintenance contract with Southland Heating and Air. In October 2021 they came for the first visit to our home, ran routine diagnostic tests and changed the filters in our heating system. They also inspected the sophisticated filter we added, Trane's Clean Effects Air Scrubber which uses UV light and other technologies to reduce particles in the air to a tiny number. They did great. Very professional and knowledgable. Six months later Southland Air took the initiative to call me, without being asked, to schedule their air conditioning maintence technician; I was glad they reminded me we were due. Their tech Pedro Orellana was courteous, professional, and very skilled; he was even totally familiar with our Air Scubber, and the new HVAC system we have. He let me know the ultraviolet lightbulb in the Clean Effects filter was burned out and needed changing. The company would have replaced the UV bulb, but I wanted to shop around and instead asked them to email me the part name and number. They did within a day. GREAT company!! Well-managed, awesome HVAC group. If you're looking for someone to maintain or install your HAVAC system, look no further. This is a seriously well-run company, and the cost of their annual maintenance contract is lower than I found elsewhere, too. Glad we found them!

Marilyn Missman

Technician Robert came today to install a air scrubber to my existing HVAC system. As expected, arrived right on time, properly clad in this new age uniform of masks and booties, answered all my numerous questions, and efficiently installed my new air scrubber. Then spent his time explaining to me how the unit was set up. Again, extremely satisfied with the service I always receive.

Luis T

The heating unit failed right when the cold weather was starting. Called them for same day service and the technician (Robert) showed up same afternoon. I explained the situation and he knew exactly what to look for. In about 1 hour, the unit was up and running. Very professional, use of mask, gloves and booties, and organized. Recommended.

Dan Halpert

Albert is a great technician. He gets to the source of the problem not just a temporary patch. Overall Southland has been very professional, responsive and I think a good value.

Pete Devonshire

Outstanding experience, start to finish - Matt and his team installed a new 2-speed furnace and A/C system plus replacing ducting in our home and did an amazing job getting everything done in 1 day with a hardworking, diligent, dedicated and professional team. Matt came out for the initial on-site and I immediately knew that we were in great hands. His pricing was excellent, and the scope of what they did far exceeded any of the comparable quotes I received from local providers. He took time to explain everything to me in detail and was patient with my many questions. I felt like Matt was 100% dedicated to ensuring that we had a great-performing system, rather than to just do the bare minimum, which I feel was the approach of others I spoke to (who, incidentally, we charging more to do less). He explained everything throughout the process and I felt that we were given excellent and thoughtful advice without any upselling. I could not be more delighted with our experience and final product.

Justin Oppmann

Southland installed a ductless mini-split system at my home several years ago. Since that time, they have done an excellent job of maintaining the system. They are always quick to respond and very professional. They recently began the installation of another HVAC system in an addition that we are building. They know their stuff and I recommend them highly.

Nope Comm

Southland AC was very professional. Matt took the time to explain the system and the benefits of each piece. The price was very competitive. The crew was here and got to work right away and finally we had heat after a new installation. Thank you SouthlandAC.

Dennis Coburn

High quality installation and maintenance on our hvac system. And at good prices. All personnel are friendly, knowledgeable, and explain why a task is needed.

Tracy Timmons

"Fast and Courteous Service" I called them for service on my furnace this week and they were here the next day. Other companies have made me wait 3-7 days for an appointment. Their tech Bryan was very efficient and thorough. I plan on having them install AC for us in the next few months. I have known Matt for over 5 years and have complete trust in what he recommends. Southland is the only HVAC company that I will use.

Victoria Bennett

Matthew gave us a quote for a zoned heating unit. He was very knowledgeable about the product and gave honest feedback regarding the system. He was contacted via Yelp and answered back within 15 min. He was flexible in accommodating times that worked for me and even sent a text message so you could track his route to my house. Overall extremely satisfied with his fee in home estimate.

James Mour

On-time, professional, and transparent with their procedures. I couldn't ask for more. I had a faulty capacitor and still under warranty. The replacement happened the same day and at no cost. All Covid precautions were taken and the tech was respectful of my property, privacy, and time.

Treva Miller

The repair webt great but the customer service for the office was not. We told them to call the home number since my mother does not have a smart phone and instead they sent text messages to her daughter who does not live in the home. in the follow up email that they sent afterwards they mixed up her name with my name so Jean Moore became Jean Miller and Treva Moore , so it's just kind of disrespectful for them not even to get the names right. so the office people need to get their files straight .

carole cunha-brodbeck

Had Michael out to access my system, one part needed to be replaced for the blower to work efficiently. His inspection was very thorough. Additionally, he was teaching me how to take off the cover of the system & put on more easily since it is not an easy task. I appreciate all his efforts & work for today. Definitely, deserves 5 stars!

Dan Lichtenstein

Our AC stopped working over the summer and we were preparing to replace everything this winter once our refinance was completed. Sure enough, as soon as we closed, the heater decided to stop working during the coldest time of the year. The people at Southland were able to put together a very competitive replacement package and have it installed within a couple of days. The entire group, from the owners to the installers are fantastic. Very friendly. Very professional and they helped with everything, including rebates. I would highly recommend them to anyone I know (or don't know).

L Witty

Awesome job! I had a deep cleaning done on my ductless system. They text when they're on the way which is great. They were very considerate, wore paper booties over their shoes, masks at all time and cleaned up after themselves. I would highly recommend them to anyone!

CLEA BELLOMO

I was very satisfied with the service. Professional, knowledgeable and cordial. Answered all my questions and concerns! Good price also

Dan S.

I made a next day appointment for AC fix. Edgar did an outstanding job diagnosing why my condenser wasn't working properly and he was able to fix it promptly. It turned out that my thermostat was bad as well, and he took the time to show me how it was doing poorly. He explained my options thoroughly. I decided to replace my outdated thermostat to a Nest unit and my AC is honestly running cooler and working better than ever before. The service was prompt, friendly, efficient, and precise. I trust their workmanship and their warranty. Very highly recommended.

Ann

I called Southland Heating and Air because my furnace stopped working. They accommodated us and came over that same day! It took Robert the technician about 10 mins to realize it was a electrical issue and referred us to the right person to get our furnace up and running. No more cold morning! I knew they would come through because we had a full AC installed at our previous house and was very happy with the outcome. I would highly recommend Southland Heating and Air!!

Arie Lim

I have an old unused furnace that I left inoperable for 3 years. The reason I didn't repair it is because in the past someone told me that I need $1,400 worth of parts or replace the furnace. Since I have a split system that have heat pump. I did not repair it. After 3 years I figured I give it a try again and this time ready to replace the unit if I have too. The service tech "Albert" came and it took him 10 mins to repair it. It was just a loose cable. In the time where everyone is trying to screw you, this company choose not to. So 10 stars rating for them.

David Cunningham

I couldn't believe how professionally and fast these guys work. Initially Matt came to my house and clearly explained what needed to be done in a very honest and helpful way. When I got his proposal for the work, it was actually less than I expected for the amount of work that needed to be done. Then, Matt helped coordinate the work with another company I was using to do the insulation, and set everything up for the next week! During the process, Matt was very responsive to my questions, and cared about making sure everything was clear. Willie, who was in charge of the installation team, was also very professional and did a wonderful job. The quality of all the work is top notch-- I could tell there were no cut corners. AND they did it all in ONE day! My wife and I are now enjoying our new, way more efficient AC system and couldn't be happier.

Pat Knowd

SOUTHLAND installed a mini split system in my home for a room addition we were doing. Installation went smoothly but we did have an issue with the unit four or five months later. SOUTHLAND came out very promptly and fix the issue. To me that’s the sign of a good business, that they stand behind their products and services.

Charlene Perrone

Too many companies boast about their commitment to customer service and responsiveness, and don't deliver. Not the case with Southland. Their service is efficient, friendly, cost-effective and timely. And their technician, Robert, was first-rate at explaining what was accomplished and why. Thank you.

Chad & Zera Lowney (ZQC)

Matthew came out today and was extremely helpful! He was very thorough and gave us his honest feedback & advice. I would highly recommend this company for anyone looking for reliable, professional and thorough services.

Jen Jacoby

Southland provided excellent service, from start to finish. They listened to my concerns. The technician, Albert was prompt, clean and thorough with the work performed. Thanks again!! We would definitely, recommend Southland to all our friends and family!

Giselle Duran

Southland Heating and AC responded to my call fast and immediately sent out a technician to my home. He was there within 30 minutes and quickly solved the problem. The cost was good as well. We’re very happy customers.

Jae Kim

I called Southland because my Nest was acting up and not turning off the heat. They responded extremely quickly and were able to get a tech out to me in about half an hour. Robert Alfonso showed up and worked on the wiring in the Nest and figured out a way to work out the problem. Turns out it was a pretty unique solution that he had to figure out using his training and he did a great job, not only that but you could tell he enjoyed his work and putting his training to use. All in all a very pleasant and easy experience with Southland and with Robert. Would highly recommend.

Steven Glass

Southland Heating and AC is the best. They are experts in their field.

Clay Baker

Dave Molina was very knowledgeable and professional in putting together Southland's bid with a very competitive price. After signing a contract, see sent out a crew of installer who worked like a well oiled team. They protected our carpet, and walls and finished a total renovation and replacement of our forced air unit and ductwork in two days. We waited for weather to get cold and then did air balance - returning a couple of times, fine tuning each time. We recommend them to anyone.

Tudy Wheatley

Great service - Jason was professional, friendly and answered all my questions.

Jennifer Casey

We called Southland to maintain our system. Technician showed up on time, was courteous, clean and wearing a mask. Very happy with the service and thoroughness of the technician. Glad to keep a safe and professional company in business!

Owen Carter

Your technician Albert came out on a follow-up visit after an earlier technician came on some issues he could not solve. Albert was on time, got right in to the issues, and solved the problems very quickly. He explained what he was doing and made us comfortable with his repair. We would gladly recommend your service.

Micheal Frances Smith

Go with this company if you want real professionalism. From the initial phone call, to the day of delivery, this company knows what it is doing. The tech they sent out was well-informed, very polite and knowledgeable about HVAC matters. He answered all our questions completely and to our satisfaction. The quote was delivered immediately and the price was good. I'd hire them again and I recommend others do so as well.

Sheriden Ward

Everything was really easy with Southland Heating for our new AC unit. Ray was very responsive and quick with our quote. The install crew was amazing and professional. We are very happy with our experience and AC. Would highly recommend this company.

Low Rider

Had a great experience with Southland. Matt was very informative, fair and honest. During install, the lead, Rudy was very professional and efficient. The whole team did a great job, were very courteous and provided a solid, high quality install.

Elsa Detweiler

The technician was on time and respectful by wearing a mask and maintaining his distance. He even put on “booties” so as to not get dirt on my floors. He found the problem and fixed it very quickly. I will definitely call them again!

Jessica James

I had a couple concerns during my yearly inspection. The technician didn’t have all the answers but a follow up phone call from his supervisor did clarify what needed to be addressed and another technician was sent out within a couple days. He was very polite, tidy and efficient. He asked me to check over everything at the end of the visit to ensure I was happy. I thought the customer service was exceptional.

Antonio Migale

This company is great!. Called today for a HVAC issue, the lady that took my call was able to schedule a technician that was in my house within 5 hours of my call. Albert, the technician diagnosed the problem immediately got in touch with the manufacturer and was able to order the part that has failed. Amazing customer service

Dean Mandile

Matt Alba and his team, are fantastic technicians and have wonderful customer service. They’re fair, hard working and care about each client. The quality of service is A+ and i recommend to anyone that needs phenomenal service in their AC and heating needs.

Bob Pech

Southland has been very responsive to my needs. When I called to ask for a bid for a furnace, a Southland rep came a long distance to evaluate my needs and show me what they would suggest. When I mentioned that we had recently purchased a new central air unit from a competitor and already received a bid from them, the Southland rep suggested it might be best to stay with the competitor because Southland might not be able to match the bid. It turns out Southland's bid was lower. Before deciding, I checked online ratings, and they were consistently high, so I went with them. Installation went well, and there has been only one problem - apparently a faulty thermostat - but it took one call to get someone out to replace it. Everything has been flawless since.

Gloria Vialpando

Robert was very knowledgeable in diagnosing our heater problem. We had a broken Nest thermostat and were unhappy with the Nest overall, so he recommended a couple Honeywell options. Robert was very professional and personable and answered all my husbands questions. We did have to wait awhile for him to get to our house. We had a late afternoon appt and Robert ran into a ton of traffic which made him late to our scheduled appt time. Plus I think his earlier calls took long. However the office was good about keeping us informed of his arrival time and we appreciated him coming out so late in the day. I have since referred Southland to others and I would use them again, based on my experience with Robert.

Marlene Mcneal

We have ductless units one had lost a fan motor and control boards plus more. Robert came out diagnosed the problems ordered the parts and came back the next week and installed the new parts. Very professional, clean and very informative. I wouldn’t hesitate referring Southland Heating and Air or Robert to any of my family and friends also the office staff is very accommodating with scheduling and questions. Thank you again.

Sandy Oshinsky

Very professional and always on time. Very knowledgeable and pleasant to deal with.

Jon Wang

Robert did an amazing job. He was able to both fix the incorrect wiring of our system done by a contractor and install our new thermostat which is working splendidly! He also caught that the system hadn't been fully flushed of toxins from the factory and found a fire hazard of how the contractor (hired by the property developer) stored the HVAC documents. Couldn't recommend him any more highly! Thanks Southland!

Renee Greer

I had Southland come and do maintenance on my mom's furnace. The technician was very informative and professional. He had a mask, gloves and his feet covered. He answered all my questions and was a consummate gentleman. Highly recommend!

Bill Anderson

I had a new HVAC system with new ducts installed by Southland. Matt came out to my place, thoroughly inspected my existing system and left a proposal with me. I received 6 other bids and not one left an actual proposal. Matt was up front about needing to pull a permit. Only one other company mentioned to me that a permit was needed. This communicated that Southland wanted to do things right within the boundaries of the law. Matt also told me I needed new ducts, which no other company mentioned except the one other company that mentioned a permit was needed. So, I eliminated from consideration all other companies but Southland and the one other company. Southland’s price came in a few hundred dollars lower. Matt was responsive to my pre-purchase questions, returning my phone calls promptly. On the day of installation, the system was installed within 6 hours and they left my place as it was when they first stepped in the door. My first inspection went perfectly and now I am awaiting the final inspection with the city. Southland wasn’t the most or least expensive, but it excels at pleasing the customer during what can be a stressful time making a substantial financial decision. Matt never pressured me, but he did believe in his company and in his recommendations. I would highly recommend Southland Heating & Air Conditioning for your new or replacement HVAC needs.

David Kaminski

The owner (Matt Alba) and employees of Southland heating and air conditioning are just outstanding people, they are professional, punctual, thorough, smart and kind. What more could you say about a company that provides a service? Highly recommended. Sincerely, DJK

Susanna Woods

Great company. They are professional and efficient and nice. Got our a/c installed in a day. Everybody wore masks, gloves and disposable coveralls to keep us safe. And, their supervisor had the patience to teach us how to use the new Nest thermostat.

Joseph Pupa

Dave Molina was a pleasure to work with. He did not try to up sell me, and explained exactly what was needed for our size home. We got 6 estimates, and felt very comfortable with choosing Southland for our heater replacement. 5 employees worked efficiently and replaced attic heater, new ducting ( our choice), and widened our attic opening with new prefabricated wood framed kit, which looks great! They took the time to explain the WiFi Nest thermostat, and helped loading it on my phone! To top it off, Dave found me a SoCal gas rebate which made his competitive rate that much better!! Be sure to get an estimate from Southland, we are so glad we did! Joe and Tera

Sally Anderson

My appointment was between 8:00 am and 11 am. Brian, the service person arrived before 9:00 am - was I glad he arrived early so I could use the extra hours running errands. He explained the service to be done - he even hosed down the AC unit outside - it was very dusty! He was very pleasant and observed safety precautions due to COVID-19. Thank you, Southland Heating!

Unity of the Westside

Southland Heating and Air Conditioning is the best!!! Pedro came in today and did a wonderful job! We have been with them for a few years, and they always provide the best service, and we appreciate them very much! Highly recommend!!!

David Bubis

Top notch from beginning to end. Great sales team, highly qualified installers, great customer service...and access to competitive financing...all in one nicely presented package. I highly recommend anyone who has any HVAC needs. I know I will come back to them whenever I need their services. Thank you Southland!

Doug Thorburn

Professional tech (Michael), who appears to have been thorough. I've a hunch the permit inspector will agree (part of larger project).

Debra Durkee

Our technician actually arrived on time! He was courteous and attentive listening to our concerns with our wall unit heater. He then did a complete inspection of the unit and was able to witness and successfully diagnose our problem, make the necessary adjustments and completely restore our heater!! Thank You Robert! I can now sleep without worrying about an explosion or a loud bang from gases accumulating!

Derl Howard

Southland Heating and Air was recommended by Trane. I called, and a tech was out the next day - earlier than scheduled... GREAT!!! The tech was professional, and unlike my previous company, they solved my problem!!!

Michael Stawasz

Southland Heating & Air Conditioning replaced my entire central A/C and heat system 3 yrs ago. The installation was "extremely" professional and clean. Afterwards, a supervisor came to inspect the work and ensure that I was satisfied. With in the following weeks I recieved several follow-up calls to make sure the new system was functioning properly. Since installation I have had yearly inspections. My most recent inspection was done by a certified techncian, "Edgar." He was prompt, polite, and very professional. Also, he was surprisingly knowledgable about the particuliar system (TRANE) which had been installed in my residence. I have had a lot of experience with other companies providing the same service. I also realize how expensive A/C work, or a service call can be. It is my opinion that Southland Heating & Air provide a product and service unmatched by any competitor. The cost is more than fair, the service remarkable, and the attention to the customers happiness foremost on their mind.

Carlos Sotelo

I just want to express my gratitude by sharing my wonderful experience. I reached out to Matt the owner, asking him for basic AC information perhaps he could guid me in the right direction since my AC stopped blowing cool air from one day to the next. I called Mat the owner and right away he had Maxie contact me to schedule appointment to technician to come by. They came the very next day in the morning. I received a text and a call when the driver was on the way. As they arrived. My first impression was okay, these guys are professionals. Albert Medoza introduced himself along with his technician partner Matt. I showed them the roof access right away they advised me that my starter was broken. They were honest as they ran a diagnosis to confirm. As they eye balled it i was a little hesitant so I asked them to please confirm the issue. I have trust issues with many construction companies however they proved themselves right. They were able to fix it with in 1hr my AC was back working better than ever. They also installed a new Nest and showed me how to program it on my phone. They were patient and kind. I feel confident referring them to all my friends and everyone. Thank you> I hope this helps others make a decision when in doubt. Have a blessed day!

Diane Powers

Southland did AC maintenance under LADWP AC Optimization Program. Bryan arrived on time and performed the maintenance using booties inside to protect the hardwood floors. He showed me how to change the filter and patiently explained how to use the new Nest thermostat he installed. He was polite, personable and carefully cleaned up when he was finished. I would have no qualms about calling or recommending Southland for any HVAC issue.

Tian Jun Gu

Matt and his team are all-stars. Moving into a new house is an exhilarating and terrifying experience as renovation costs begin to tally up. Matt worked with me to get the correct furnace for underneath the house and have everything up to code. His team also installed new ducts and an airscrubber that has helped A LOT for those days the air quality dips. Southland's prices are fair and they stand by their work 100%, available to answer any follow-up questions or concerns. Matt, thanks so much, man! Everything works great. I can't highly recommend Southland enough.

Duane Roberts

Great people to work with. Everything you hope to find in a contract is there. I will definitely suggest this company to my closet friends and family.

Neal William Miller

Job not finished, but the solution is at hand. New post: the install was excellent and done professionally. Had a system malfunction but was taken care of very quickly by Robert Alfonso and was covered by the excellent warranty. Cannot say enough good things about Southwest Heating.

Seymour Cohen

I've always had great service at Southland Heating and Air Conditioning. Today Bryan Ortiz came over to do preventive maintenance. As usual, he did an outstanding job checking everything he was supposed to. As we are VIP members, everything was free.

Megan Saure

Southland installed our AC 5 years ago. Over the course of those years, we've had nothing but great service. Techs have always been helpful, respectful, and timely.

Leanne Killian

Robert was very friendly and knowledgeable. He addressed the issue quickly. He was very thorough in his diagnosis. He wore protective gear for COVID and cleanliness. Very happy with the service.

Greg Hess

They showed up on time and provided an app that allowed me to Know when the service tech would arrive along with a text message. Very neat and clean and completed the service in short order. Highly recommended Southland, they are my go to HVAC company

Jim Lanyon

I really liked the whole process, from the bidding to the end. We needed a new A/C system. We got 4 bids, and Southland Heating & Air Conditioning was the next to lowest bid. We chose them because they came across as the most professional, and they were the most responsive. They replaced our Heating and Air conditioning system and all the duct work ( with R-8 ducting ) in one day. We have a 3600 sq, ft house. We had 14 supply vents, and they added a new one in the kitchen for us. The also added 3 return grills with filters, so that we had proper air flow in the whole house. They left the house as clean as it was before they started. The whole crew was clean and polite. I would use them again!!!!

Chris Burgess

My technician Nick was great. Tuned up our a/c and advised us of potential repairs down the road. The charge was also less than I thought it would be. I would definitely use this company again.

Bill Berks

I have had my new furnace for nearly a year, and it has performed exactly as advertised- very well. The crew that installed it and later checked on it did a good job; the installation is neat and workman-like. I would not hesitate to recommend Southland to anyone who requires a furnace replacement.

Diane

Our heater broke and within two hours Robert was at the house. He worked for over an hour on the heater, but it turned out we needed a new board. The heater is an 18-year-old Coleman. Within one day the part was ordered and Robert fixed it. Southland also sends texts when the technician is on his way and I also got a phone call confirming the time. I was very happy with the communication and turn around time to get the part. A big thank you!!

Jose martinez

Service was on spot. Technician Pedro was very clear and helpful understanding on my situation with my A/C unit. Everything went as smooth as it can go and problems were solved. Thanks again

SLSP

Highly recommend this company to anyone looking for an HONEST and AFFORDABLE heating and/or AC unit! Found on Home Advisor, never thought of calling them because they are an hour's drive from our place. Anna at the office was great about contacting me right away and each and every time I had an appointment with someone from Southland she sent me a reminder. From start to finish, this was an extremely professional job! Ray was our salesperson and the owner, and our very 1st interview for the job. He set the bar ridiculously high, so after a few other companies came out, it was a no brainer decision to go with Southland. THe install crew came up during a horrendous rain storm and managed to finish installing a new HVAC system the same day despite the on and off rain. What I love about the workers is that any time they enter your home, they wear booties over their shoes so nothing is tracked in. That has meant a lot with these rainy days. Southland took care of all the annoying details such as permitting, scheduling the HERS inspector and final inspection for permit. They even send someone to be there for the final just in case! Special shout outs to some exceptional employees!! - John and Benjamin came together for the final permit inspection and were super helpful and polite. I had asked if they would adjust the dampeners in the attic for comfort levels (which was missed in the initial set up) and they worked together to ensure I was happy with each and every register/vent's output. John was even nice enough to confirm my suspicions that our variable speed heater was only working on high. I enjoyed talking with John afterwards as we share a love for the open road and motorbikes. Jacob had to make a special trip to fix the variable speed issue. The office made sure I was taken care of as usual, and Jacob spent a good 90 mins checking our NEST thermostat and the wiring of the furnace. He fixed the problem quickly from the NEST, but stuck around to ensure I was comfortable with the way it was running, even showing me how it worked. Again another polite, friendly, no rush, easy to talk to interaction with this Southland employee! THis wasn't an inexpensive job, but that said SOuthland still had a lower estimate than any other company I would consider doing the job. That combined with the employees who were by far the BEST part of it all, I wouldn't hesitate to recommend this company to anyone!!

m s

Southland was very professional: I received a text with picture and name of tech and time of arrival. Excellent idea. Tech arrived on time, professional, polite, efficient. The office staff was also very friendly and efficient. Thank you

W. Young

Matt was courteous, clearly explain the ins and outs of combined ac heater systems for our home. Recommended a system that best fit our home and rear yard location. Installer team came on time, each person knew exactly what to do. The job was completed in one day. This included removal of our 37 year old heater unit located in the attic, installation of new heater and ac in the attic. All electrical and piping. Compressor in the rear yard. The pressure test was done promptly at a scheduled date. City inspection was done promptly as well. Each following inspection was supported by southland personnel. Very happy with southland. Price is competitive with other companies as well.

Bruce Armstrong

I had a new central a/c system installed and Southland were very knowledgeable and professional. They were friendly and installed the unit quickly. The price they quoted was the price I paid; no hidden or additional fees. All in all, a very positive experience.

Marie Ciluaga

I believed that I had a furnace problem but when he checked it, found that it was in good shape. The problem was that the new thermostat that I recently purchased from a hardware store was faulty. He replaced it with a new (different brand) thermostat and all is well.

Susan B.

I will be using Southland when I decided to move forward with a new heating and air system. I was very pleased with the representative that came out to my home, his name is Matthew and he was patient and answered and questions throughly.

john piceno

they came to turn on the furnace and we found out that the furnace wasn’t any good needs to be replaced

Josh Rodner

Matt and his team went above and beyond to give us exactly what we wanted. I had three different work bids and Matt was the only one to put the effort into examining our attic and determining that we could in fact put it a new hvac. He was prompt, answered all my dumb questions, and completed a two day job in only one day! He took the time to not only make sure his project was done the right way, but our electrician's install as well. They even fixed a few items in my house that were not part of the initial scope of work. I would highly recommend Southland Heating and Air!

Andy Stern

Southland Heating and Air Conditioning did an outstanding job installing our new air conditioning and heating systems. Other companies told us it was a difficult or impossible job. The people from Southland never said it was difficult. They arrived exactly on time and worked all day to complete the job. They define professionalism. I highly recommend them.

Emma Horowitz

Robert did a great job servicing our heater and AC! He was very efficient and explained what needed to be done in a language I could understand without having knowledge of the heater and AC. Great service! Definitely will use again!

Leonard Martinez

Excellent service - Technician explained everything he was doing, and was very sensitive to our needs (no shoes in house, he had booties!) My guess is, they are probably a bit higher priced than others, but if you want better service, this is the company. :-)

Ali Hansen

We had a very tricky issue with our forced air gas furnace and multiple reps worked on it. Robert came back twice, the second time spending more than 7 hours at our home (in the dark, in the rain, on our roof) taking the furnace apart and putting it back together again with a new panel so that we would have heat during a cold streak. He was kind, hardworking, and dedicated. We could not have asked for better service.

Jimmy F

Albert has been our family professional HVAC for a couple of years now and we are very happy. Albert always shows up on time, and is clean and very kind. Southland put in a brand new Heating and Air Conditioning Unit years ago with brand new ducts. They have always been professional, affordable and responsive to our needs. Our family offers our highest recommendation for Southland Heating and Air and Albert.

Tommy Marcus

From start to finish this company impressed me through and through. From Dave the consultant to the install guys. Extremely professional, reliable and affordable company. Install was done super professionally. Very happy!

Justin Ryan Porter

Robert arrived promptly and was very courteous when he arrived!- he even put shoe covers on when entering my home. He diagnosed and repaired the issue in under an hour, which is exceptional becausei was running late for an event. Highly recommend!

David Pettit

We had an issue come up with the controller on a Trane system that Southland installed. They fixed it quickly, under warranty, and were sensitive to COVID issues in our house. I strongly recommend this company.

Michael Lofton

As a result of the professional expertise of Mr. Mathew Alba, a member of the family run business of Southland Heating and Air Conditioning and Mathew's clear explanation, good advice, honesty, customer friendly attitude, good suggestions, and help in obtaining energy rebates, enabled me to quickly eliminate other HVAC contractors to favor Southland Heating and Air Conditioning to perform and complete the work at my residence. On the day of the job all the workers were prompt, very organized, and everyone worked non-stop until the work was completed. Mr. Willie Torres, lead foreman and everyone on his work crew, from Southland Heating and Air Conditioning performed high quality work, were very efficient, and installed everything in much less than eight hours. Considering the amount of work that needed to be done, my family and I are very impressed. This major heating improvement has already made a difference in the heating comfort, and it is certain that the energy savings alone made this upgrade worth every dollar spent. As a customer, if I had to do this all over again, my first and last choice would be Southland Heating and Air Conditioning.

Debbie Vavao

Dave Molina and Pedro Orellana are encouraging in helping me figure out the best option in replacing a poorly installed system that has not worked properly since it was installed 10 years ago.

Christine Portillo

As promised, an entire new HVAC system and ducts were installed in ONE day! Also as promised, our energy rebate was filed for us by Southland and we received a check about 3 months after the work had been completed. Southland really pulled through and delivered on all their promises. I'd recommend to anyone looking for a reliable company who made the entire process extremely painless and is willing to help get you some money back on energy rebates!

jamal hemphill

Pedro was on time, polite and respectful of my home. Southland has some of the best team members in the industry. Thanks again Southland for putting client service first.

Jerry Holladay

I had them come over and give me an estimate they were very professional and made a special appointment time day on a Saturday just for me because I was coming from out of town, he explained the system's they was installing with a $3000 rebate I still haven’t made up my mind on getting any system but if I do their on top of my list

Laura Orantes

The tech was on time and professional. He maintained his social distance and wore a mask. He checked the system internal and external parts. He answered all of my questions. I highly recommend this company. Excellent customer service.

Gary Pipes

I had a complete HVAC system installed by southland and now I signed up for the VIP service. I was asked about an electrical upgrade to the compressor to lessen the load. when it starts up. I am thinking about that. I am very pleased with the company overall and i would highly recommend them.

Aaron Beckett

The rep for Southland Heating (Laura) arrived on time she was friendly, patient and knowledgeable of all products and offers this company has to offer. She wasn’t pushy and was open to answering any and all questions (I had plenty of questions). I do know if I should say this however, get other estimates, then call Southland Heating. I’m confident they will meet or beat the competition.

Lance Wilson

OK...so during the last heat wave...AC went out. ONLY company that was honest was Southland. Had to thank them with a 5 star review. Didn't try and sell me...they simply explained the problem and offered solutions. Fixed it the same day for a very fair price. I am grateful to now have a AC and Heating contractor for life and cannot recommend them high enough! Thank you Dave and team for being there for my family when we really needed you!!!

Danielle Heitmuller

The folks at Southland always do a great job, and Jacob is no exception. He was helpful and courteous, thoroughly checking the system and explaining the necessary maintenance. Wonderful customer service!

Christina&Justin Lahr

Matt and Rudy with southland were amazing! Installed a 2 zone mini split system in 1 day, super clean job, performed exactly as they said it would keeping us nice and cool. Highly recommended!!

Kathleen Nigro

We only had a diagnostic visit today and need to call in a warranty for a thermostat, but our first impression was very positive. Michael was professional, knowledgeable, and on time.

Mitchell Herschbach

Our home only had one gas wall heater, no duct work. So we needed a completely new HVAC system: furnace, AC, and ductwork. In fall 2015 we'd gotten bids from a few other well-rated companies that were extremely high. All were Lennox dealers. A few months ago I looked into other manufacturers like Trane, and discovered Southland, which had superb reviews on multiple websites. From my first meeting with Matt Alba, I knew the reviews were accurate. Matt was extremely professional, answering all of my questions in a clear, straightforward way, without any gimmicks or high-pressure sales tactics. Their bid was significantly less than the ones we received in the fall. And they were able to install the whole system in one day! Matt was similarly professional in finalizing our plan, scheduling our install date, and helping us coordinate with an electrician to have our electrical panel replaced the same day as the heating and AC install. The install day went extremely smoothly. Rudy, the site manager, was extremely professional, as was the rest of his crew. They worked very cleanly, covering our floors and furniture with tarps. They were very good at communicating their plans and their progress throughout the day. I found out at the end of the day they were down a couple workers, but were still able to get the job done on time with no hiccups. We've had the system installed for a few days and it works excellently! I wholeheartedly recommend Southland!

Terri Baklayan

Serviceman came earlier than expected which was great, with notice. Very kind and courteous. Fixed a minor problem and was off. No charge. Great Service.

alan alexander

Showed up on time. Very professional, friendly and knowledgeable. Put drop clothes down and wore covers over his shoes. When he left he made sure everything was put back where it belonged. He explaned in detail what he was doing and why. I would definitely recommend him. Southland Heating and Air is 100%

Bruce Enos

Robert listened to the problem, opened the unit which was probably responsible for the trouble, and immediately found a poor connection between the mini-split unit and the drainage conduit. He then checked the drainage from the unit and made sure that the system drained properly outside. There was proper listening of the symptom, proper diagnosis, and then made sure that the treatment indeed fixed the problem. All done very professionally and efficiently.

sandra lee

Bryan came out, was professional and courteous, and diagnosed my problem. Although the problem wasn’t related to my heating or AC unit, he continued to problem-solve until he could narrow down the course of the problem- which was related to the water heater. He was able to communicate with me about the issue in plain and simple terms while educating me about how my heating, AC, and even plumbing systems operate! I give Bryan an exceptional rating!

Jacqueline Zuanich-Ferrell

Service man was very polite, efficient and thorough. We were scheduled for 10AM to noon, but I had to call at 11:55 to find out why they hadn’t come. Evidently there was a major problem on one of their calls which caused delay of our service until 3:15PM.

Jerome Ricard

Southland did a very good job of installing our new air conditioner & furnace in one day, however, they could have done a better job of covering some floors where they walked most & the furniture in the living room where stuff flew out of the vent when the AC & heat were tested. Also, we discovered a significant opening that was left in the furnace closet which allowed insulation to come out of the attic. When I contacted them about it, they came out and took care of it. I would still recommend them.

Elizabeth A Sample

Pedro and Mike arrived on time and were courteous and efficient. Most importantly they were knowledgeable and answered all of my questions.

David Austin

Southland Heating and Air Conditioning is a very professional business. They got to us fast, installed our A/C and continue to check it every few months. Their prices are very reasonable. We have recommended them to friends, and will continue to do so.

Joseph Fiss

Southland HVAC sent Edwin and Brian to install an air scrubber to filter the air in my home. They were affordable, quick, efficient, and kept the house clean while they worked. Would definitely use them again.

Jake Lee

Albert was our tech and he was knowledgeable and courteous. Turned out what we thought was a leaky pipe in condenser was actually the entire bottom pan so we need to replace the unit but Albert walked us through the options and was patient in explaining things. Also installed the Airex air scrubber to alleviate allergies and pathogens.

R C Ward

Robert Alphonso was terrific! He came out, diagnosed the issue i was having with my HVAC and solved the issue quickly and efficiently. I will absolutely use Southland for my air-conditioning needs. Thanks Rich Ward

david levene

Southland’s people are prompt, responsive, do quality and clean work all within promised time and within budget. Following installation they followup to ensure important service is timely performed at modest price keeping our HVAC system in top condition. A very profeasional company.

Caren Knott

Ray from Southland Air spent a lot of time educating us about the system. The crew arrived on time, worked all day, and cleaned up totally. Everything was done as promised. I would recommend them.

David Moore

Southland Heating & Air came out this today and did maintenance on our Air-conditioning and heating system. Robert, the technician did an outstanding job and was very professional! Thank you!!

Rob Campbell (Custom Pilot Shirts)

Outstanding service. Had to add freon to my system and then it worked perfectly. Hopefully the leak is not too fast and I'll get a couple of more years out of if. Albert was excellent.

Julie Cuomo

From start to finish the service was great! Quick response service was competed the same day I called! Pricing was very reasonable... definitely will use them on our other property.

Noreplygreystone

Albert was my tech. He showed up on time, was very respectful, friendly and diagnosed my problem very quickly. I was VERY PLEASED with this service. Thank you!

Sabrina H

Bryan was a true professional. He serviced AC, made sure everything was replaced and that system was working efficiently, did a very thorough job. I would definitely recommend.

Sandy James

Michael was on time calling before hand to let me know he was on his way. He explained what maintenance he was going to perform and then explained at the end what he did. GREAT SERVICE!

S B

Love our furnace unit installed Jan 2018. Have two regular recommended yearly maintenance checklist tune up, and the service folks are on time, courteous and professional.

Diane P.

Jennifer scheduled same day service - 97 degrees today- Michael showed up and had A/c working in no time. They provided a service window and when technician running behind they let me know. Can’t ask for more!

Claudia Saldana

Matthew B serviced my split unit today. He was on time, friendly and helpful. He also informed me about a maintenance program that saved me money. Very good experience overall.

Christina Herman

Albert was on time, and he took time to look over my unit and explain to me in detail what I would need in order to have a working heater. He was very professional and later send me the information I needed by email.

Mark Medina

Jose was very professional and knowledgeable. He didn’t mind me asking a bunch of questions in regards to my AC unit while doing the repair.

Matt Reichstein

Very fair prices and incredibly easy to work with. They had to troubleshoot an unique issue at installation but worked very hard, we’re available at all hours and came by several times to make sure it was alright. Highly recommend.

Bakhrom Yakubov

One call to the Southland Heating and Air Conditioning @9am today with Dayna, the company reservationist, she gave me the best customer service and solved my problem with HVAC unit ASAP, technician Robert was on the property in 10 minutes, get straight to the problem and finished in half an hour ! Great job!

Susanna Furfari

I requested a quote and they came out within one day to give me the quote. The two people they sent out were very professional. I have you not yet decided whether or not to go with this company but appreciate the professional customer service.

Susan Fisher

It was a pleasure to meet and work with Laura Barnes. She is knowledgeable, articulate, and direct and specific about what needs to happen to finish my project. I am excited to work with a company that employs such splendid workers.

bobpoc65

Matt came out and gave me an honest estimate and recommendations. Within two days Willy and team came and installed the unit. He ran into a challenged but kept me updated throughout the process.

A A

Southland Heating and Air Conditioning exceeded all my expectations! Justin, the manager who organized the project, sent a team of technicians to my place as scheduled. I was expecting a full-day job but by 2:30 p.m. the new HVAC system was in place and running (the team arrived to my place around 9 a.m.) The team--Willie, Eber and Victor--arrived on location with a new AC system and condenser and started working immediately to prepare for the crane to arrive (I live in a three-story building). Within less than an hour, the crane had arrived as the three gentlemen had unmounted the old systems, both the condenser on the roof and the AC inside my unit's ceiling. Twenty minutes later, the new condenser was on the roof of the building ready to be connected and the old one was down on the street getting ready for recycle (included). This was a somewhat, complex job. The old HVAC system was about 45 years old and the space to accommodate a new, larger system in the ceiling was challenging (about 5-inches difference). There was supposed to be some drywall cutting planned in the ceiling around the AC's access hatch and fan coil but Eber and the team did some magic and saved the day in every way. They managed to customize the fan space from inside the ceiling and made space for the new unit to fit without having to cut the drywall and create unnecessary work and expenses. All three gentlemen were hard at work, showing professionalism, expertise and courtesy, as they worked between the roof and my unit to complete the project while they made sure my carpet and furniture remain clean (they covered the carpet with tarp and work area with plastic). The entire team was accommodating. Justin with his quote flexibility and assurances (got multiple discounts) and his prompt replies to my emails (even at 2:00 a.m.), and Willie, Eber and Victor with their work ethics and their desire for a job well done! Thank you gentlemen! Mission accomplished, and job well done! In addition, and to top all that, we had a surprise visit from the co-founder of the company, Dave, to check on the project for quality assurance and quality control. Thanks for stopping by Dave! Dave later contacted me to make sure all work was done and offered an additional discount for a quoted expense that was later determined unneeded during the course of work (Talk about honesty of work). Lest not forget the Accounting team, Ana and Shereen (please forgive me if I misspelled your name), who followed up on the project and made sure that the work was done to my satisfaction. Thank you Southland Heating and Air Conditioning. You have managed to turn a potential nightmare job into a seamless project. I am forever grateful. Keep up the good work! Update: A couple of days later, the AC acted up and the thermostat needed configuration. Got in touch again with Justin, who in turn sent Brian to my place as early as the next morning. Awesome Brian checked the unit and determined the source of the problem (something related to voltage distribution to the unit's components). Around an hour later, and a few more heating and cooling tests, a voltage controller was in place and the AC unit was back online. Thank you guys for your promptness, expertise and efficiency.

Lindy Russell

I have never lived with air conditioning, but it's time. The whole team at Southland A/C including office staff, installation crew to inspection specialist were so professional. I am enjoying the cool air. Thanks Southland!

brandon murakami (imakarum)

I was more than satisfied with my technician Pedro. Friendly, knowledgeable, respected my property.

Dawn Bowens

Michael was very professional, respectful, and he answered my questions. I would definitely recommend again!

Pedro Godinez

Michael, the AC service person showed right on time. He was very polite. Diana was very helpful when I made appointment. I would definitely contact them again.

Jill Goerdt

Such a great experience! They were early, I got a text, email and call with their ETA and the tracker is amazing! Very professional and answered all my questions and concerns. I’ll be back!

Leon Rousso

They installed our AC over a year ago and their service during and after the sale has been exemplary. Nice to find a company that still has the old American value of service without having to pay extra for it.

Jendy Doo

Professional and helpful. On-time service much appreciated!

Marty Lemus

Matt Alba and his crew from Southland Air Rock. Matt designed an awesome three zone system that included my garage Mancave. His crew worked hard and finished the removal of my old system and installed the new system ahead of schedule. I highly recommend Southland Heating and Air they are a top notch company who take pride in a job well done.

Jon Von

Just have my annual service completed and could not be happier with the service from start to finish! Tech arrived on time and was very professional. We will continue to use Southland for our home's furnace and AC maintenance and repair.

Sophia Wilson

My house in Fontana was in bad need of a new AC system. I love the nest system. I don’t know how I functioned without it before. Dave was amazing. I felt like he truly cared about getting me the best system and not trying to get the most money from me. Thanks Southland!!!

Jeff Hayes

Christopher was friendly and efficient and said our system was working fine for its age. Thanks!

Jason Lane

Never in all of my years have I found a company as professional, reliable, punctual and reasonably priced. Southland heating and air-conditioning has taken my house from the prehistoric ages to the 21st-century. This is not the first time we have used southland heating and air but each and every time we are more & more amazed with their level of work confidence and knowledge.

Coastal Masters Water Polo

Bryan Ortiz was the most helpful, kind, efficient technician I have encountered since owning a home. He arrived, diagnoses the issue, and explained everything thoroughly.

Sher E.

Professional and explained the furnace in simple terms and I now know what to do next! Thx! P.S.: Southland’s team of technicians and electricians returned and installed an HVAC system in just one day. Two words: professional and polite. Glad I chose this company. Thanks!

Bob Williams

Southland (John) the "gold standard" in planning and executing an HVAC installation in and older home retrofit (1947 built). Punch list was few and handled promptly and expertly. Price not cheap, but you get what you pay for and John delivered on budget and on time. Fabulously happy!

Miss McNeil

Very professional spoke in a way us regular folks can understand. David was very nice and very accommodating plus they have financing!

Rebecca Mann

Perfect experience! My mom’s heatstopped working and they squeezed us in at the end of the day. Bryan figured out the problem and took care of it quickly, and couldn’t have been nicer! I can’t recommend them enough.

Rose Middleton

I highly recommend Southland Heating and AC. The representative who came to my home was polite and explicit, everything was spelled out, useful suggestions were made to whatever problems I had, they were finished on time and left the work area clean. I also was able to get an interest-free loan to pay for the new unit, which has since been paid in full.

Joel Madison - Botwinick

Always professional. Great customer service.

David Oakes

Pedro was very professional and helpful in diagnosing problem being with breaker not providing sufficient electrical power to operate ductless mini-split unit.

Irene Hyland

Excellent service provided by Robert. He had the needed part and in an hour fixed the problem. He was thorough, explained the problem and fixed. AC up and running better than before!

David Hodge

They were very clear on what needed to be done and all the steps necessary, as well as the staff was "on it". Whenever I had to call they were easy to deal with and new everything that was going on. They did everything they said they would do and actually did leave my house pretty clean when finished.

Charles Loepkey

Dave Molina came at my request to provide a bid to replace the main heating and A/C duct. After inspecting the 37 year old duct he said that it was in good shape and that a new duct would provide on a tiny improvement in flow. There was no need for a new duct. It was refreshing to have competent, honest service personnel make an unselfish decision and not even accept a gratuity for the expense of the visit.

cindy mirtahami

We have had nothing but great service from Southland Air and we always request Michael to come to our home He’s great and always takes the time to explain Everything and make sure the job is done right !

Frank Diaz

Robert from Southland was here at the appointed time. He was courteous and professional. He explained what we needed and explained each required step to resolve our need. I recommend Southland Heating and Air.

M A

Robert Alfonso is very professional was wearing his mask and protection for his shoes. gloves 🧤 i am so very happy with his work he took care of all our needs . Thank you for having people like him in your company.may God Bless you and your company 🙏 …

Juan Vazquez

Full system replacement done by a great team at a great value. Very happy we worked with Southland and would totally recommend them to anybody.

John Benninghoff

Sales Rep was very knowledgeable and helpful. Clearly explained options. Was not at all pushy. I would highly recommend this company if you need heating or cooling system or repair.

Jennifer Smith

Came on time and fixed our problem quickly. Texted and emailed when technician was on his way. Good knowledge of the Nest system. Would definitely use them again!

Brian Larson

Had a split system installed by another contractor, system never worked properly, had a competitor come out Twice and not properly charge the unit, Robert knew what he was doing and in short order had the unit running Ice cold as never before. It seems that most air-conditioning companies do not have a clue how to properly work and service these units but will try to fake it.

Yvonne Angel

Very nice man, Albert M., very professional, sent via text the approx. arrival time, arrived on time, observed all COVID-19 protocols. A pleasure to do business with this company.

Stephen Jones

We got a new AC system installed and the process was smooth, the work was flawless, everyone was responsive, and we love the result. Southland just earned a lifetime customer!

rodrigo medrano

Unfortunately he was not able to get it going but he was very knowledgeable and patient. He was able to explain to me the different options I will have once we get everything he needs to get the air going so I'm grateful he was straight to the point. It was a learning experience 🙂. …

David Cunningham

Most excellent! Southland has been providing great service for my system for several years now. Super honest & reliable. Highest recommendation.

Russell Martin

Bryan had serviced my HVAX system a couple of years ago, so was able to problem solve and fix the problem quickly. He is very professional, honest and solution oriented.

Oliver Vaquer

Robert is instant problem solver. Knowledgeable. Professional. Everything you want in someone who’s help you are in need of. Couldn’t be happier with this company. I will only call Southland From this point forward.

Donald Wilkes

Same day professional on time service. Went right in got the job done. Very reasonable pricing - No extra hidden costs. I would definitely use Southland Heating and Air Conditioning again. -Don

Karen I

Always a great experience with Southland! Available and did the work quickly. Cherie, Sandra, Dave, and the tech Bryan are great!

Karen Montez

Michael the technician was great. He was very professional asked if we had any questions answered all my questions and very polite. Very happy with the service!

Michael Shamrock

Your hole team did a awesome job,very polite and professional, Thanks again for such a great. Michael Shamrock PS thank you so much for connecting all the nest programs to my phone and tablet.

Frank Becerra

Southland repaired AC quickly, Pedro was customer focused and efficient. Thank you Southland we now have cool air! Highly recommended!

D S

Brian Ortiz was excellent. Patient, articulate, thorough, knowledgeable, professional and honest. Couldn’t ask for more. Outstanding representative of Southland.

Bob Wilbur

I had three companies come out and give me a bid on a new HVAC system. Of the three, Ray Alba was the most informative, gave us a fair price, and it was a pleasant experience meeting with him.

Mary Helen Vega

I'm truly happy with the service that I received from this company from the 1st call to have the repair done to all the repairs the gentleman did at my home vey happy to have found this company through home depot I give them Excellent ratings

John Morris

Pedro was fantastic and extremely professional. He did a great job explaining the issue that was occuring and how it would need to be fixed.

Lydia Davis

Technician was on time, very helpful and professional. I received information on recommended services. Pedro was great!

Edmond Mandin

Bryan, the technician, from Southland Heating and Air Condifioning was excellent. This is the second time he has serviced the unit and he is always provided a useful wealth of information.

Martin Rosmarin

Great HVAC maintenance service!

Ron Kramer

Excellent communication, arrived on time and did an outstanding job replacing the thermostat. Would highly recommend them

Christie Gates

Jose was on time and very professional. I will definitely use Southland Heating and Air again.

James F Clerf

Requested HVAC maintenance. Had to cancel appointment due to painting of house but service tech did not get the cancellation notice and showed up this AM. Will reschedule once painting is finished.

Eugene Kang

Jacob was on time and worked hard to solve my issue. Unfortunately the issue was centered around a faulty nest thermostat the previous owner of the home installed. Jacob fixed the problem and all is working great. Installed a new nest thermostat!

Naresh Aggarwal

Robert knows his trade and his HVACs very well. He is very polite, professional and a pleasure to work with. I won’t be looking anywhere else for future assistance!

TheScottGroupOC

They are a fast, courteous and reasonably priced company. Even in the height of summer, they were able to accommodate my repairs when others wouldn't even return my call. Definitely would use this company again.

Peter Anderson

Always reliable and totally professional, I know I am in good hands with Southland. Every technician tha has come to our home has been courteous, respectful and skilled.

Harmony

Robert is the best! A true professional in every way! And I will only use Southland Heating & Air! They are an amazing company. Highly recommended!!

Elijah Perez

Albert Mendoza was very professional and resolve my problem. I would highly recommend Southland to anyone. They get five stars from me.

Ken Cooper

Arrived on time and did a complete inspection. Very good service. Highly recommend.

Michael Blood

We have been using Southland for the last few years for all of our maintenance and repairs. We continue to be very happy with their service and would highly recommend them!

Zvi Kalinski

Albert was exceptionally helpful and did a great job! He knew exactly what was needed and had the replacement part available! Quick and efficient!

Katherine Armstrong

I had a good experience overall. Very profession and nice crew. I would have given a five but I was promised someone would drop off a wall vent U paid for and they never did.

Roger Arthur

Brian was outstanding, he knew the product, explained every aspect of its functions and was able to convey the operation in simple terms in order for the home owner to understand and operate the unit. Be it from the cell phone or the unit itself

Rich Lambert

Needed a quote on a non working system. Michael L had high remarks. Super and great guy! Didn’t up charge or up sell. They have my business.

martina ritt

Everyone from Diana in the office to Albert my technician are great! Very responsive and good follow up! Great quality of work too!

Brenda Breeding

Albert and nick are professional,well mannered and easy to communicate with. I believe they are quite knowledgeable about their profession and honest.

Jim B

Friendly, knowledgeable and reasonably priced service. Highly recommend Southland Heating and Air Conditioning. The technician (Robert) was on time and diagnosed the problem in a few minutes.

Ana Persky

Eric was very helpful in diagnosing the problem.

Guillermo Santiso

Eric did an excellent job! Thank you

Bryan Doherty

The service technician arrived on time, was very professional, and efficiently completed his work.

Geoffrey Buck

Albert arrived on time. Very professional. Answered all my questions and kept my heating/cooling system up to date. Excellent service

Cary and Liz Conyers

Office personnel are efficient and kind; Service Technicians are knowledgeable and efficient; “Robert” is an especially capable serviceman! I would definitely call them for your heater needs!

Insiya Kaderbhai

Excellent service. Michael was great. Will definitely be contacting him when we decide to change our furnace. Thank you!

E Man

Michael was great and really respectful of social distancing. The service was punctual, affordable, and professional! -Ethan in Thousand Oaks

Klein Creative Media

so far so good! Professional, nice, courteous. thanks! We decided to buy from them. Will let you know how the next step goes.

ivona polak

Jacob Selem , the technician did a phenomenal job! He inspected the furnace completely and installed the new thermostat impeccably! Beautiful work overall! Ivona Polak

Robert Iscove

Technician was knowledgeable, personable and courteous.

Julie Bean

Matt laid out in detail exactly what we needed to do to upgrade/replace our old heating system - even listing pros and cons of every choice - making a big purchase much more comprehensive.

Jesse Kate

Albert from Southland is the best. Knowledgeable, friendly, and helpful. With Climate change, a great heating and air company is important to find!

Leonard Pieroni

Ray was prompt and brought equipment information for the minisplit HVAC system we are considering. It was not a high pressure situation.

Tamir Lerner

Albert Mendoza arrived at 7am to troubleshoot my ductless Daikin unit. Was very professional and friendly at the same time. Thanks Southland

Brian Gabrich

High level of expertise. Very friendly. Diagnosed problem quickly. Cost very reasonable. Will definitely use again if needed. Recommend.

Dan Traub

ROBERT is amazing and southland rushed out to our location and took care of all our needs on a reservice. They are absolutely the best and I have no hesitation in recommending them!

Bev Arrington

Mike serviced our air conditioner several days ago. He was very efficient and knowledgeable. He did a great job.

Rao Duriseti

Regular Annual maintenance and Christopher Wilkinson did a very good job.

james davidson

Christopher was great to work with. Very articulate and caring.

Anne H

Pedro is professional and goes above and beyond .

Andrew F. Castaneda

Without hesitation, for all my HVAC needs, I would be calling Southland HVAC as well and recommending to others. Their service is thorough and their service calls are reasonably priced!

Patty Jimenez

She was extremely knowledgeable, friendly and respectful. Still doing research, but they are at the top of my list!

dan l

Matt was great. He really helped us to work through the difficulty’s of our and house and many potential solutions and work arounds.

a rod

Ray gave detailed information which I felt was important. The crew worked efficiently and as promised completed the job in one day.

Jeremy Sung

The best AC company hands down. Installation was great, and the follow up maintenance and check ups keep your system running smooth.

Hector Moreno

Eric was fast and he explained everything he was doing am very satisfied

Larry Epstein

Jacob arrived on time, performed all services and made a recommendation to install a new part, which was done. He was very professional and at the same time personal.

Magda Romero

Robert was very knowledgeable & friendly. Trainee Mike paid attention to details & looks like he’ll be a good asset to the company.

Ana Pineda

Robert did exelent work, very respectful and honest, tank you for sending him to my house 🏠. …

Barbara Meinel

Technician showed up on time and wore protective stuff. They are ordering a part which will hopefully come on time. Price seemed reasonable.

Michael Higgins

Jose was prompt, courteuos and efficient. Very satisfied with the service!

john boland

SOUTHLAND HEATING AND AIR IS UNIQUE AS FAR AS I KNOW IN THAT AFTER A SERVICE CALL THEY SEND A "FEEDBACK EMAIL" IN WHICH YOU ARE ABLE TO GRADE THE SERVICE YOU JUST RECEIVED. THE FIRST "CHECK UP" BY ANOTHER EMPLOYEE DIDN'T GO SO WELL...BUT THANKS TO THE FEEDBACK EMAIL...JUSTIN READ IT AND RESPONDED TO MY CONCERNS QUICKLY. HE TOOK CARE OF THE PROBLEM WITH SPEED AND FAIRNESS. FIVE STARS!!! THANKS, JUSTIN

Kendra Davis

The repairman was terrific. He's been here before. He's always been honest and professional!

Susan Shamroy

Robert did a fabulous job with our Heating repair, going above and beyond what was merely required. I cannot praise his work too highly.

J L Boylan

Technician knew what he was doing. He checked several other aspects of the air-co as well. Excellent service!

Grace Lindgren

Our technician's name was Michael and he was great at answering all of my questions. Very professional and knowledgable!

kathy lapper

I was very happy with the technician that was sent to my house.. He was very knowledgeable and professional and helpful and answered all my questions.

Philip Segal

First time to Southland heating & air - they sent a tech out the next day and had me cool and happy in no time! Great folks!

RB SR71

The new gas furnace heater was installed in the attic. It was shown to be running. Next day when the heater was switched on, it was not giving warm air. I contacted Dave Molina who sent a technician who found that some connection had not been done. This was rectified and now the heater is working OK

John Brignac

Robert did an excellent job diagnosing and replacing the gas valve on my heater unit. Quick, clean and professional

Jerri

Just an estimate was asked. Very knowledgeable, friendly. Explained throughly was was needed and had to be done. I would recommend them.

Wes Harmelink

Albert was very professional and respectful...wore a mask and made sure he cleaned his work area after leaving...great service!

Jan Just

Technician was on time & very covid safe. Repair done well & appointment easy.

Spencer Katherine

Very professional; I appreciated technician was wearing mask and kind. Will definitely use this service in future for our AC.

Admin IMC

Very happy with the work they have done. They are very methodical, so be prepared to have the repair process take a couple of steps (so that it can be done right).

Elizabeth Keeler

Excellent service. Second company we chose. The first refused to go into the space: Southland Heating just took care of it.

Sandy Oshinsky

They were on time, very efficient and polite. They need to replace a part and are able to come back the next day.

Janice Bittker

Our technician (Michael) was friendly, very professional, answered all our questions, adhered to Covid guidelines (mask, social distance, etc).

Bonnie Crocker

Pedro was wonderful to work with! Professional, answered all our questions, and so friendly and kind.

Alyssa VanZyl

Great company and staff! They are honest, competitive and thorough! They work on my house and our all our friends and clients!

Ellis Kirschenbaum

Excellent experience. Much better than with the company who installed the system through Costco. Very glad I switched

Garland Young

Laura Barnes was straight up amazing all around! Very knowledgeable and thorough. Would definitely recommend

Laili AG

Inspected the issue with dust coming out from the registers

Ana Pineda

Albert did an excellent job. He was ver helpful with my questions. He was great.

Jeffrey Seidman

Went well and everything explained.

Timothy John Moriarty

David knows what he is selling But he isn’t pushing he led me to my next question with his understanding of the products he has a good vibe about him that is welcoming

Phil Cody

Matt was very professional and appeared to have sound suggestions. I look forward to receiving his written plan and quote

Derryl James

Matt was very helpful in explaining everything to me. He was extremely polite and very professional.

Gloria Zamora

Great Customer service. Pedro was very informative and patient with my questions. Did a great job!

Susan S

Southland came out for an estimate for replacing furnace and AC. Very professional and liked what they had to say!

Sandra Miller

I highly recommend Southland. Maxie and Robert Alfonso were considerate and thorough when my HVAC motor needed to be replaced.

Hart Cardozo

Jacob was professional, friendly, knowledgable and did a great job of explaining to us the maintenance he proformed.

Julie Lomax

Evaluation and recommendations for A/C. Provided pictures and choices.

Naomi Grajeda

Very friendly, fast, professional and they get the job done!

Jim Jahant

Many Thanks to Robert. He was on time and completed the inspection quickly. He answered all of my questions. He is truly one of he best.

Cathy Macgregor

Fair and complete service. No sales pressures. Fixed my old units and got us through the summer. Highly recommend.

Margaret Klinsport

Great service, technician even took the time to clean the access panel to my heating unit.

T. W. Davis

A positive experience, Southland Heating and Air has been responsive and reliable. I recommend this company!

Roosevelt Johnson

Punctual, courteous and professional service! The technician took the time to explain the problem, showed me the readings and repaired the unit.

James Lambert

Matt provided a very professional and thorough explanation of the best HVAC options that would be best for my home. Many thanks!

Cee You

Accurate diagnosis. Clear communication and upfront pricing. Also clean, courteous and professional. Couldn't ask for more. Thank you!

Jeffrey Pinkerton

Great value! They undercut the competition by 5K. They do a bang up job.

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