Reviews of Relaxed Heating & Air Inc.. (HVAC Contractor) in Los Angeles (California).
Relaxed Heating & Air Inc.
7315 Mason Ave, Canoga Park, CA 91306, United States
Description
Information of Relaxed Heating & Air Inc., HVAC contractor in Los Angeles (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Relaxed Heating & Air Inc.
Sunday
Closed
Monday
8:30 am–6 pm
Tuesday
8:30 am–6 pm
Wednesday
8:30 am–6 pm
Thursday
8:30 am–6 pm
Friday
8:30 am–6 pm
Saturday
8 am–3 pm
Reviews of Relaxed Heating & Air Inc.
An amazing company! This is my second time using Relaxed Heating and Air for my HVAC repairs.. They are professional and knowledgeable. My appointment was scheduled in a timely manner! I was notified when the technician was on his way. Alex is a very competent technician, he quickly diagnosed the issue. He had the part on hand and efficiently made the repair! The total time from start to finish was less than 15 minutes! I am totally satisfied and highly recommend Relaxed!
I was referred to Relaxed Heating and Air Inc. by American Home Shield. And I am so glad I was. Their professionalism and concern for their customers was amazing. Scott , who answered my calls was very polite and helped this job done as fast as possible. And their technician, Vladimir, was very polite and knowledgeable. He was understanding about my problem and went above and beyond to take care of my heating problem. I would happily recommend this business to family, friends and strangers!!!
Parker Y. was awesome. He is super knowledgeable and very helpful. When doing the repair he noted that I needed to replace my air filter. I don’t know anything about these type of things so he actually went onto the Home Depot website and found it for me to show me exactly what I needed then sent me the link. It made it so easy for me to find when I went to purchase the filter. Great service.
They were appointed by my warranty company. They were super prompt. From the moment the request was created to time they resolved my issue was less than 24 hrs. I have never seen such promptness.Will definitely hire them again. Great service.
I am very happy with my decision of hiring the Relaxed Heating & Air Inc team for installing my AC system. They did it most efficiently and it has been working perfectly since then. So it turned out as a good deal for me.
I use Relaxed Heating and Air as my preferred HVAC vendor. Alex has serviced my property many times and each time her has provided quality and swift service. His expertise and knowledge that he provides is incomparable. Thank you Alex again for another great experience!
Relaxed Heating & Air Inc team is indeed very good in their field. They are highly experts in their work. I called them for the servicing of the Air Condition and they did it properly. The best part is that they charged a very reasonable price for the work.
Our overall is experience good. Our technician, Suren, was great to work with. He was professional, on time, communicative, reliable, and friendly. He answered our questions and explained the work in detail. We would not hesitate to do business with again.
Relaxed has amazing Customer service, i really like how every question i had they had an amazing answer. They helped me understand what needed to be done. If i needed help with payment someone was there to help. The technician i had was amazing as well. When he came out he explained the issues and even had the office call to explain what the next steps would be. I will be using Relaxed heating and air anytime i run into any issue with my HVAC.
I was nervous seeing the negative reviews but they were able to come same day so I took a chance and I'm so glad. Ross arrived on time immediately saw what the problem was, explained everything to me and showed me each piece and how it works, had the replacements needed with him, fixed it very fast, then explained what I could do in the future for maintenance. Many thanks!
I had a terrible experience with other companies before and wasn’t happy at all, so frustrating! But finally my insurance sent me this smart guy named Alex - who finally did a great job! Very satisfied, definitely recommend him
The swiftness yet quality of service Alex provides is incomparable! He is a wiz at his profession and I do not trust anyone else to get the job done as effectively as he does. Thanks again Alex for your work!
Vlad was great! He explained everything to us and took the time to answer our questions. We would definitely use this company again.
Vlad was great! Didn't waste any time. Got the job done. He could answer all my questions with ease. Nice and professional
My technician was great! He arrived on time, professional and got the job done fast! Very happy with the service!
One night last week, my wife and I came home to find water leaking from the ceiling light in our laundry room. We quickly discovered that it was due to a problem with the AC unit, which was leaking. I called and left a message with an actual person with their after-hours messaging service. (I thought this was a nice touch, rather than an answering machine. This was sort of offset, though, by the fact that it took them about an hour after opening before returning my message. It seems like I would have been better off and gotten a quicker response by simply calling them right when they opened rather than leaving a message.) After they called me back and I explained the problem, they had a person to my house within a couple hours. Danny (the technician) was just terrific. He was very professional, he was happy to answer all my questions, and he explained everything that was going because he wanted to make sure that I understood by the problem and what they were doing to solve it. I really appreciated that. It turns out that most of the problem was the result of shoddy work by the company who had done work on my AC unit the last time! (They set up an emergency overflow switch to shut off the unit in case of a clogged main drain line—but they never connected it to the unit.) Needless to say, I’ll be sticking with this company from now on.
Relaxed heating was picked by my mother's insurance to repair her air-conditioning. Both the AC & the furnace ended up needing replacement. The technician, Vladimir and the owner David as well as all the staff I spoke with was responsive, professional & overall went above and beyond to ensure everything was taken care of and working. They were very courteous and patient. Even when the insurance company sent the incorrect furnace, David took it upon himself to deal with them and replaced it with a new furnace so that the work could be done in timely manner. Thank you everyone at Relaxed Heating & Air Conditioning!!!
The technician that was sent out to repair my AC was very knowledgeable and he knew exactly how to diagnose the issue with my unit. He also gave me a few tips on how to make my AC more efficient during usage. I would highly recommend this company. Thanks for your service and professionalism.
The best AC installation, servicing, and maintenance service provider in Los Angeles, I am saying this because of my all-time satisfactory experience with them. Eighter it is my AC or my Heater, they take care of everything. I wish they remain the same in the future also.
Fantastic crew! They reinstalled my AC at a very genuine price which is much less than the others. So they will always be my first preference for these types of services.
David was extremely knowledgeable, courteous, and professional. i will absolutely refer this business to friends, family, and other businesses and wish them the best in their business.
Suren, was very professional and helpful in repairing our ac unit. An Excellent employee to have !!! My husband and I appreciate that Suren explained what had happened and the steps that needed to repair our unit. Thank u
I am very happy with my decision of hiring Relaxed Heating & Air Inc. for my AC servicing. After getting such a good service at a very reasonable cost, I only rely on them for my AC maintenance and repair.
When my AC stopped cooling,I became really worried about how would I handle it this 100-degree hot summer in California. But all thanks to the team of Relaxed Heating & Air Inc. who responded to my first call only and repaired my AC at a very reasonable price.
The, best AC maintenance service at the most efficient price. What else I could expect from them? That is why they are always my first choice to approach for these types of services.
Very professional fast and reliable service. Thanks for getting the heater working in my home especially in these cold days. 👍 …
When I decided to replace my AC, one of my closest friends advised me to take a last chance and approach Relaxed Heating & Air team and they did it worked out, fortunately. So thank you so much for saving me from a great expense.
The best place to shop for HVAC equipment because the quality is very good and the cost is also very reasonable. So I would suggest visiting their website to buy it only. Trust meyou will never get such an appropriate deal anywhere.
The best HVAC repair service provider in Los Angeles. I called them for this service and got a very good response from them. Well done guys!
Thanks a looooooooot for repairing my AC on an urgent basis and still charging a very economical cost for it. I would surely recommend them to others for these types of services. Keep it up, guys!
Russ was friendly, prompt and informative. He made me feel comfortable and if I need AC work I’ll be calling him back.
Nick was super professional, fast, and very knowledgeable. He resolved the problem fast and efficiently. The most painless experience ever!
My opinion about Relaxed Heating & Air Inc is very positive because of getting very satisfactory service from their side. I can surely prefer them to others also.
All thanks to the Relaxed Heating & Air team, I have become tension free from my Ac and heating system installation, repair, and maintenance services because I know that they will always be available for my systems.
One of the most well-behaved technicians I have ever come across. They listen to me carefully and work accordingly. So it is easy for me to deal with them.
Tech was on time check everything out. Showed pix of recommendation for repairs and explained what to do and how long to fix.
Fixed the problem and was done and on his way.
Full marks to them for their highly professional and reliable attitude. Their maintenance service is very genuine and never ask for unnecessary prices.I would surely call them again if I need the services they provide.
Feeling so relaxed that finally my AC is being repaired properly and also charging a very reasonable cost.They will always be in good books.
Technician was experienced, knowledgeable and even pointed out an issue in my attic that needed attention. I was very pleased.
Not too bad! The technician wasn’t very talkative, but came in and got the job done. No complaints. Heats back on.. thanks!!
I came home from our wedding and our AC was not working, They came out and found the issues to be our compressor. Not a cheap part to replace but they were able to get us set up for the next day and we had our AC back up in less then 24 hours after our call. They were very nice and very fast with the repairs. They do great work and saved us from a 90 degree heat wave.
Great company, forced AC stopped blowing cold, had two HVAC companies look at it and both said it must be replaced, Alex went out there and was able to repair it for far less money than a new one. Everyone at Relaxed H&A were very courteous and helpful with very good communication from start to finish, highly recommend them.
I worked with this gentleman personally. He is a genius at his job. I made a mistake and he not only fixed it but he made it better for every party included. To say he is amazing is an understatement. I respect his hard work and his kindness. Not only does he have over 6+ years experience at this company but many more at another. He went above and beyond and my family thanks him. Thank you for everything.
Russ was courteous, professional and carried him self with a quiet calm and confidence in his own abillity. His explanations and instructions were short, precise and clear.
Most importantly he was thorough and he listened patiently to every issue before getting started.
He examined the entire A/C just to make sure he got everything done in one visit.
I will only call this man in the future.
They deliver a great service I'm always satisfied when they come to my home to service my AC unit, I recommend them!
I have used Mike several times before. He is prompt, extremely well informed and an absolute professional who will always do whats right for the customer even if the job is less expensive than an option might be. Thats a extremely rare and is why I would always talk to him before undertaking any large repairs or renewal of any heating and or AC unit in my home.
They indeed value the time and money of both of their customer. I am saying this because I was about to buy a new AC but they stopped me from that at repaired it perfectly which no one could do in the past.
Radu arrived as promised for my service call. He quickly diagnosed the issue and replaced the part needed for my AC within minutes. I was very happy with the work he performed. I would recommend Relaxed Heating and Air for all HVAC needs!
Vlad showed at my house on time, and got my AC back up and running in 10min. Much appreciated!! Very knowledgeable and professional, I will definitely use again.
The company and technician did a great job. They came out within 24 hours identified the issue and then came back within a week to install the part and repair the heater. We also had them do a cleaning as well.
Thank you so much for your quick response and for repairing my AC frequently. I appreciate your highly responsible and professional attitude.
Very professional. Arrived timely. Diagnosed the issue and got it repaired quickly. I couldn’t ask for anything more.
Nick did a great job fixing my A/C. The company is very responsive.
I want to thank them for being so genuine and explaining all the issues with my air conditioner and then repairing it. It helps me a lot in repairing it.
The technician was punctual and professional. Service was friendly and he was very efficient!
this review is long overdue. Finally had the time to write it. My home warranty company sent them when my air conditioner gave out- (July 2020) The issue was that it wasn't blowing cold air. It was faint. Whenever I had a small issue with the ac unit in the past (like a leak) , previous techs from OTHER companies would recommend a whole new air conditioning unit. The tech from Relaxed Heating & Air did not. He gave his thoughts that day and suggested changing out my air vents because of the way they were positioned to get maximum air flow. Did a leak test the following day and recharged my freon. Didn't have to replace the whole ac system. Russ (tech) was professional and explained things thoroughly. Great company, even scheduling appointments are easy. Have recommended them to the landlord underneath me along with other neighbors in the complex
The service was great! Fast response and quality repair. Excellent follow-up.
Technician was very professional and explained thoroughly what the issue was with my heater.
Mac my technician was absolutely awesome very professional 👏. He explained every step to my problem and what it would take to fix and he completed in a timely manner. Thank you so much Mac I have been having this problem over a year. You are amazing and I highly recommend you and your company …
Just bought a home and used the home warranty for heating service. Everything checked out to our satisfaction and only needed a minor clean up with the filter which we didn’t know about. The technician was very kind and professional, and patient with me dealing with my two small dogs. Great service, would recommend in a heartbeat.
Max is awesome. He was fast, thorough, and informative. He was sent by my home warranty company but I was so impressed that I've requested to purchase Relaxed Heating & Air's maintenance package so that he can personally maintain my system. Thanks Max!
They are very professional and cooperative. I could easily handle them and they perfectly handled my problems. Keep it up, guys!
Suren was GREAT! He was professional, explained the work he did clearly. He showed us before and after photos of his work and explained everything clearly.
Max was great. Very polite and courteous he explained every step and did a great job. The company itself poor customer service. Waited around since 9am until 330, out of the window they provided. I had to call to find out they had “technical difficulties” and that’s why they missed my appointment time and did not call to tell me.
We registered an AC repair with our home warranty insurance company. Relaxed Air was assigned to make the repairs. Our home warranty company dragged their feet on approving the repair, ordering the parts, etc. However, Relaxed Air was absolutely easy to work with through this difficult process. They kept in touch with us, their communication was excellent. Their OC technician - Nick was professional and courteous. I will be calling Relaxed if we need any additional service work on our AC system.
They weren't opposed to wearing masks as I requested and they tolerated my dogs until I could get the pups locked in a bedroom. The people I talked to in the office on the phone were very pleasant and helpful. I can't really comment on the cost as they were who my home warranty company sent, so I don't know what they would have charged if it wasn't a warranty repair.
The man who fixed my heater did it quickly and explained the issue to me clearly with images. A jumper cable was attached for some reason and a cable unplugged which he corrected and didn't try to upsell me on any other fixes; just an offer to clean the furnace space. I thought the $180 for cleaning was a bit expensive but I don't know anything about furnaces so it might have been a good deal. Either way he didn't push it on me and said he understood when I said no, which I appreciate.
We had a repair done through out home warranty service and I was very happy. Russ was very professional, diagnosed the issue quickly, and resolved it quickly as well. He was very respectful of our property. Would definitely call him back next time.
We've has several other companies repair our A/C, every summer we have issues and every year someone tell us its fixed. Relaxed Heating and air serviced our A/C unit and was told the actual problem was never repaired. Relaxed Heating and Air made a simple fix and it's like living in a new home! The house cools properly, the unit no longer freezes up, and the thermostat can be moved up or down and it heats/cools to the exact temperature! Thank you Relaxed Heating and Air!
We are very satisfied with the excellent work that Vlad provided! He had a wonderful attitude, called to confirm appointment, was on time and efficient !
Would highly recommend him!
I called to schedule an appointment and xochilt answered and was very friendly and professional helping me schedule my appointments
He came and quickly discovered the problem's source, replaced the bad capacitor and made sure everything ran well.
I appreciate his having a replacement part with him.
Nicholas was very professional and got our AC ready for summer. The arrival window was basically all day, but they did call when the repair person was on their way. Everything was handled with care.
My technician was thorough. He explained in layman terms what the problem was to my husband. When service was done, he explained what the problem was to me. He removed broken switch and showed item to me. He asked for permission to place his tools on top of boxes. He cleaned up after himself. I would definitely use Relaxes Heating & Air again
Relaxed Heating (Vlad F) came to my house to service my AC and provided some additional recommendations. He was very professional and Relaxed was very responsive. I would recommend them for your future needs.
The company was assigned to me for repair by our home warranty. Had a great experience with this company and the technician that represented them. Nick was very professional, knowledgeable and answered all our questions thoroughly and patiently. Definitely recommend this place to anyone who is in need of AC and HVAC repair.
We were having issues with our AC and the company sent over Max to check out the issue and he was quick to make the diagnostic and find the problem. Max was quick and efficient and found the solution for our issue which is very pleasing especially during these hot days. Overall Max gave us a great service experience!
They were on time and I got my appointment really quick.
Relaxed Heating and Air was chosen by my home warranty to repair an A/C Issue. They fixed the issue promptly. Highly recommended!
Alex was phenomenal. He knew everything that was wrong with our heater. He and his partner was very professional. He also changed the filter in my house. I really appreciate everything he could to make sure our heater was running properly.
We were in a heat wave and we needed the air conditioning fixed because it wasn’t working. We had had another company only two months ago and when we needed the system it would not function. Andreas came out and looked at more things then the previous company. He changed out the compressor and an incredibly dirty filter and got it all working again. All the previous company did was refill the Freon which was not enough since the compressor was not working. I am impressed.
My home warranty recommended this company to come out to fix my a/c, I was a bit hesitant about this company because of some of the reviews but it turned out fine. They called to let me know the tech would be out earlier then anticipated. Eugene showed up, looked at the unit, diagnosed it, put in a new capacitor and bam I have a working a/c. Thanks Eugene and Relaxed Heating and Air we can sleep better tonight.
Russ was on time and so professional. He was very quick and knew exactly what he was doing. He explained everything very clearly and so knowledgeable! He was great!
Max was extremely efficient in assessing the state of the system and happily shared his insights so I could understand the issues. I appreciate this because I like to learn about systems in my house. Unfortunately, it is a very old system and there is no way to graft in new components that will play with the rest of the system. That is why house warranty insurance is a good idea. I would be happy to have Max do the work no matter who pays for it.
Suren was very professional and did an excellent job. Our AC blows ice cold!
We're very please with the service provided. It was very professional. Our AC's working great now. Thank you!
They were very polite and helped me through the whole process
Initial visit was pleasant. I had them come out to assess my air conditioning unit not functioning properly. Max was very thorough in explaining everything during the assessment. A follow up test is scheduled. Will rate again once the job is complete.
Max was very polite and explained what needed to be done. I am very happy that he was so knowledgeable and knew exactly what was wrong with our AC unit. I have my grandchildren living with me and can’t afford not to have my air conditioning break down on me.
Thanks again, Max!
The technician arrived on time, he was very friendly and diagnosed the problem very quickly and with parts on his truck was able to repair the problem the same day. I highly recommend this company for your heating and air-conditioning needs.
Showed up when promised and were very quick to complete work. Upon leaving gave us helpful guidance on using system moving forward.
Radu
Did a Excellent job Fast Respectful and Honest. Will definitely use him again in the future. We lost our Ac unit on the 4th of July and he found the issue came back the very next morning and had us up and running the next day just like he said he would .
Excellent Service definitely recommend him for any hvac repair.
This heating system was finally repaired after two years. During these two years, a number of repair people came, took a look, and left, with a promise to get it done. Alext finally got it done! He did a great job of replacing the needed parts, checking the quality of the gas on/off log fire system and clearing up before leaving.
Called to schedule an appointment and the receptionist was very polite and informative.
The inspection report of this newly purchased house recommended us to have contractor to look at our HAVC system and perform some repair. The workman came, examine the place and said that we are ok with we have. It would be good if the workman can write a report for us to record the result of his examination.
Could not believe that they showed up the next day ON TIME and had the part to fix our forced air heater. Alex was professional, friendly and fast and I would definitely use them again
He fixed the issue and that’s what matters the most. He was timely and he didn’t ask for extra money as some other companies do. Thank you.
Vlad was terrific! He was on time, professional, responsive and really listened to my concerns and found the right solution for me. Thank you, Vlad!
Honest, on time , extremely professional .Fair prices and excellent service .Highly recommend
I was notified step by step of arrival time. The technician Nick D was professional, courteous, and informative. Couldn't have asked for better service.
Technician was excellent. He seemed to know immediately what was wrong and he was able to fix it right away.
Suren did a great job repairing my broken and dirty AC. He showed up at the early end of the time window, identified the problem quickly, and agreed to fix the issue immediately (for cash) vs. waiting for days for my home warranty company to handle it. With temperatures reaching 100 degrees, my kids and pets are very thankful to Suren!
Suren is professional, courteous and very knowledgeable .
I was thankful that he came on time and fixed the issue of my AC.
He came to the house on time, looked at the issue, presented me with possible solutions, checked everything and made the proper adjustments - all in a very timely manner. He also was sociable and easy to talk with. Good customer service.
The technician came quickly and was very thorough with my issue. He fixed my problem and was gone within 20 mins. Now I have a working central heating and air unit.
I am once again reassured that relax heating and air is the best company servicing LA area. Incredibly professional service, fast response times and honest quotes. Have recommended them to all my family members and colleagues. All thumbs up.
The technician was very nice, professional, and thorough. He triple checked everything to ensure that he found what was really causing the problem and ended up being able to fix what 2 previous companies could not.
This company is great. They came within the window of time specified and were very professional. My hvac was replaced very timely. There was an issue with it the next day and they went above and beyond to respond immediately and repair the issue.
Max was on schedule and knowledgeable. He shared details and provided explanations clearly. He assessed the situation and provided a clear action plan. Awaiting next steps and I fee confident he is the right person for the job once it starts.
We have worked with Relaxed Heating & Air on many properties and they always do a great job. We recently had Suren come out to our office and he was professional and fixed our issue quickly. We highly recommend Suren and Relaxed Heating & Air.
Max arrived earlier than the scheduled appt. time which was fabulous. Very courteous, neat and clean. Followed all Covid-require protections. What impressed me the most is how extremely thorough and knowledgeable he was. How he attentively and patiently answered all my questions. His explanations were very detailed yet he broke them down to a level that I could understand. A true professional. I cant praise him enough! Thank you Max!
This is a great company and are very courteous and professional. This company was sent from my warranty AHS and I am very pleased. It was very easy to book an appointment and they called when the technician was on his way both times they came to me. Both times the technicians were great and explained everything to me and were fantastic. I highly recommend them!!!
I can truly recomend Vitaly Very professional, polite and kind as well as honest and experienced. I received 3 estimates for replacing my A/C. Vitaly gave the best price and the best deal..Everything was explained to me in detail before I desided.
He did a super professional job in a very short time period.
Not often you can meet technician who genuinly cares about hiswork and his customers.
I am giving my highest recommendation to Vitaly.
Eugene was nice has come out several times but within three hours the air broke again. It’s the third time I’ve had the same problem and American home shield warranty assigns is to this air conditioning repair and it’s the same quiz fix. Fuse continues to blow and they either replace that or this time they thought it was the dashboard.
Now the entire thing won’t turn on.
Please help! We just want our air to work. Thanks.
AC professional, Mr.Suren, diagnosis and repaired our residential a/c system. I am a property manager who works with many a/c techs. Suren did a fantastic job on informing me the problem and issues and what would be the best way to solve it. Thank you and we need more techs like him!
Very professional. Technician was prompt and fast. They even give you a 30 minute window when the driver will be in route to your location. Great friendly service. 👌 …
They recharged AC. Original company, Tempest Air, that replaced R22 with 407c didn’t add enuf so evaporate coil and low side line froze up all the way back to condenser. Tempest insists they didn’t use 407c, they’ve no records and they didn’t mark condenser as I discovered they SHOULD have!!! “Relaxed Air” left the unit capable of cooling all the way down to 75*F !!
The unit is 25 YEARS OLD!!! and really cooling now, finally!
I monitor for leaks with my own AC gauge set, no drop in pressure detected.
THANK YOU!
Parker was here so fast I barely blinked an eye! Parker is professional and attentive. He asked what the issue was and after checking things out he fixed the problem and was out of here. We appreciate him coming and fixing the problem so fast.
Suren was fast and very professional in repairing our broken AC. He installed a new compressor and repaired a damaged duct. So happy to have cool air once again!!!!
Radu was absolutely wonderful! He repaired my AC and it’s working better than ever, can’t thank him enough! Will definitely be recommending him to all family and friends!
Technician was punctual and professional. We had an issue with our AC which was very old and needed to make another appointment because the same issue arose. After the second appointment, technician recognized the problem and was able to fix it immediately with ease. Thank you for your professionalism and efficiency!
These guys did a great job replacing my furnace. They were professional and clean and finished the job in just a few hours. You will be highly referred by me. I'm a very happy customer!
Thank you Henry and Max for a great job!
After a number of unsuccessful HVAC repair outfits, it was a relief to have Suren O. diagnose the problem and promptly fix it! Thank you!
I am very happy with the new air conditioner that was installed. The technician Vitaliy did an excellent job, he was efficient, and knowledgeable of the equipment and charged me a fair price. Thank you.
We are very pleased with the work done by Matt. He is very professional, and got our heater working in 20 minutes!
He was a professional guy I wish you guys had more men like him a nice godly guy I was extremely happy
The technician was really informative and thorough with his analysis. I finally feel like I'm going to get my problem resolved after years of the same problem and other technicians.
Max is a pro. Troubleshooted the issues thoroughly for us. Explained to us in detail what he did and why he did. I'll sure recommend him to my friends and relatives.
The gentleman that came out to fix my heating was very thorough and he tested everything to make sure the job was properly completed. I’d recommend this company to anyone that may need to have their furnace fixed!
This review is mixed. Our experience did not start off well, but I'm happy to say it ended well. We have a policy with AHS & upon filing a claim regarding our non-functional heating system (right as the night temps started dropping into the low 40s), we were informed we would be working with Relaxed Heating & Air for the repairs. Even though vendors have up to 48 hours to respond to a request for service, we usually get a call within an hour or two of filing the claim. After 24 hours of not hearing from them, we called RH&A. They sent someone out the next day and they would have to order a part. It was a Friday, and apparently they didn't attempt to order the part until the following Monday. We called on Tuesday to inquire of the status because we'd received no updates. They said it should be in that day. On Thursday, we had still not heard anything so my husband called again. They said it had been shipped but that Trane had chosen ground shipping and it would be up to a week before it arrived. We informed our landlady and she immediately reached out to RH&A. She spoke with Dave who said they had only located and ordered the part that day (which contradicted what the young woman had just told my husband) but after some persuasion, Dave offered to call and get a tracking number. He committed to communicating more clearly with her from that point on, which he did. He informed her later that day they expected to get the part on Friday and could install it on Saturday. On Friday, when the part didn't come in, he had someone call her and inform her. On Saturday, when the part arrived, they called and offered to come within 1.5 hours to fix it, and they were there within an hour. The repair took ten minutes.
Thank you, Dave, for making things right.
Great overall experience. Service tech was polite and explained everything completely. Got my home AC running like brand new!
Our A/C went out in the middle of a 100° Los Angeles week. We also had a new born baby added to the family & absolutely needed the A/C to work. Relaxed Heating & Air were THE ONLY company who could make it that day to assess the situation. The tech Danny tested the unit & determined the problem fairly quickly & although needed to order the part to have installed on a different day, was still able to get the unit working to cool our place, which had gone up to 91°. Everyone, especially the newborn was very appreciative. I can't speak highly enough of the work & professionalism of Danny & Relaxed Heating & Air. Excellent job!
On time arrival and fixed the problem quickly. Gave me maintenance advice. Great experience.
He was on time and very punctual and polite. Quick repair and explanation of the issue.
Max was on time, attentive, professional and answered all my questions.
I will have no problem having Max again next time we need repairs or maintenance work.
I appreciate that he went over all the details with me and answered all my questions. He let me know everything about my unit and what it needed. I will use this company in the future. Max was great.
Suren is very professional and experienced and identified the issue with my AC system right away. I’ve never imagined that my nest thermostat would be the problem. Thanks, Suren
Alex - professional,helpful , brilliant personality, Work with him — you getting fast results 💥💥💥 …
I'm very satisfied with the work that was done to my furnace. After the home additions my heater not large enough to keep the house warm so the company came in and replace my furnace, and now my home feels like comfortable and cozy. Thank you Relaxed Heating and Air you didn't excellent job.
Suran O. Was very friendly, courteous, and efficient during his visit. He knew immediately what was the issue. Would use Relaxed …..again.
The technician was excellent, efficient and took care of my job. And later, when I thought there was continuing problems, he checked promptly and found there was no problem at all - and still was courteous about my ineptitude. Altogether a good experience with Relaxed Heating & Air
The technician that came by was very courteous and prompt in diagnosing the issue. A very pleasant experience.
Hi Max! This is Esther. Thanks for coming out Monday and diagnosing my AC issue for AHS. You really were knowledgeable and helped me understand what the issue was. It was very helpful!
Our technician was very professional and informative. He walked us through the whole process and informed us of any future maintenance situations as needed.
The technician was great, very knowledgeable, efficient and personable. Communicated the issue, fixed and tested everything effectively and we are up and running again.
Excellent customer service from the technician and special thanks to Parker in the office for making everything easy and painless. Will use them in the future and recommended them to anyone.
The technician was very professional. He quickly diantos assessed the problem and installed a new thermostat.
It was a simple fix, but service was professional and friendly. Would definitely use again
My floor heater valve gave out and I called couple of places, only Relaxed Heating was able to get same day appointment. Their tech arrived on time and replaced it, and the price was good, thank you Relaxed Heating Air!
Dispatch accommodated my appointment request . As promised they called 10 minutes before the tech arrived, The tech identified the problem and fixed it within 20 minutes. Wonderful customer service! Highly recommend them!
Max was amazing! I couldn’t recommended him more highly. Super professional and really friendly. So pleased with his work.
Everyone was professional and courteous. And the installer was very clean and friendly. Will use them again if needed.
The service we received was excellent, he showed up on time and was very honest and professional, and I will night recommend them to friends and family
I called relax heating and air about 4:30 in the afternoon I was given an appointment the very next day with a window from 9 AM to 1 PM they arrived at 10 AM that was outstanding, My Tech was Radu He diagnosed the problem within one minute and I’m not exaggerating he was professional kind he explained everything he was very nice I will recommend this company to any and everyone and if I ever have a problem again I will call this company for the tech Radu.
The technician was knowledgeable, courteous, quick, and on time. He double checked his work to make sure the repair was done and working as it should.
House sitting for a friend and the tech was so timely and completely fixed multiple AC issues without much info from me. He totally saved me and the furbabies in this heat wave. Thank you!
Armond was honest, professional and thorough. He explained the process clearly and detected an ongoing problem that two other companies missed. He spent time explaining everything in great detail and provided good, solid advice for future upkeep regarding the heating & A/C unit. Armond's assessment and recommendations are trustworthy.
Vlad was very professional… found the problem and fixed it the next day! I would highly recommend him.
We were extremely pleased with our experience with Relaxed Heating and A/C.
The repairmen were expert in performing their work and showed a high degree of professionalism in all respects. We highly recommend the company to anyone needing repairs .
My name is Stephen Longan not W. The service was completed in a timely and professional manner,however I did not get a receipt for my records
Technician Changed capacitator. Arrived on time. Found the problem and fixed it. We had good experience and would recommend others.
Max came to check our AC and furnace and explained in great detail what we need to replace and why things are causing us issues. I felt confident in his explanation.
Max was very helpful and really explained everything that needed to happen and was very knowledgeable about my furnace.
They look reliable and responsive which is a lifeline for homeowners who are looking for service.
Suren was very friendly and explained things to us which we appreciated but was a little hard to understand. We do recommend him.
Our technician was Max he was very polite and helpful he was very knowledgeable in his job .
The technician came quickly, knew what he was doing, was helpful in answering questions and was very friendly.
Max was great. Really easy process and very helpful. He's knowledgeable about HVAC products.
The best review is wether or not I'd hire a company again and I'd hire Relaxed again in a New York Minute. My AC is running worry free since last summer. Big Kudos.
Max was pleasant and helpful with a furnace maintenance check up! All works well and ready for the upcoming cold weather!
Excellent service, very thorough, explained everything. Everyone from customer service agent to technician was polite and courteous. Air and heating system working great.
The technician left his shoe marks in my house, he did not wear a mask, he was not friendly/amiable nor did he introduce himself upon entering my residence. etc, etc.
Great company! The service was one of the best in town, they gave us a really low rate for us repair. We will be calling them for all our AC services.
The technician came and examined our ac unit/condenser. Very professional, courteous, friendly and gets straight to the point.
Eugene is very knowledgeable he completed the repairs in less than half an hour.
Fixed A/C unit in a timely fashion even though I'm in a time crunch due to a business trip the next day. Also had tech perform preventative maintenance. Family says unit is running colder than 6 months before.
Max is the best, will always have him to serve my HVAC unit. Great people, great service.
Very knowledgeable tech with a great attitude. He worked quick to get us back in working order.
The tech was great! Really helpful as well as patient and flexible with a difficult-to-access ladder to the roof.
Very friendly and quick to find the solution. AC was running again in 5 minutes. He explained the problem and what potentially caused it. Very helpful.
Alex is an excellent technician. He was punctual, professionally-warm, and quick. Thank you, Alex!
Diagnosed the problem as to why my AC was not getting cold. Awaiting approval from American home shield for the necessary part to repair the AC
I called Relaxed Heating and Air for their Special maintance service and they cleared and serviced our ac system, and the price was the same what the tech said, I am happy with the service. Thanks
Mike the tech was GREAT. Focused on educating me about the system, no hard sells, either!
Shawn repairman polite courteous and respectful did a great job while standing in 90 degree heat outside for an hour !
Really appreciate the fact that they were so responsive, came to our house on off hours and really were helpful on one of hottest nights of the year.
The technician is very professional, and very friendly. He fix my AC problem very fast, and it work great again. Thanks so much.
Clare R arrived per schedule, pleasant to deal with and explained what he was going to do as well as follow up.
They were efficient, diagnosed the issue immediately and was able to repair it quickly. Thank you!
Very professional. Showed up on time and fixed my AC unit. Appointment was next day. Thanks!
They were very efficient and corrected problem,
I appreciate good service.
I needed a second opinion on my HVAC repair and relaxed heating gave me the best deal, I was very happy with their quality of work!
The Technician was quick and installed a new thermostat. He was a good guy.
Michael was a pleasure to work with. Very knowledgeable and gave me some very good tips.
Mike was very knowledgeable, courteous and repaired the issue quickly. Would use them again.
The tech was very friendly and professional.
Max was on time and professional. Max was able to determine the root cause without opening the unit.
The Service Technician was on time, was knowledgeable and fixed the problem.
Amazing service clean and on time. Highly recommend. Parker and the team are amazing! Best service around for sure
I needed to install new mini split and I got 3 quotes, and I felt most comfortable with relaxed heating, and they got the job done on time.
Max is a beast, his knowledge and professionalism is Exceptional. I don't want anyone else but Max to work on my system!!!!
Incredible experience! Technician was knowledgeable, professional and a joy to work with! Great experience! Thanks Max!
They were great! Affordable and Professional. Figured out the problem quickly and solved it!
Vlad was prompt, professional and fixed the AC unit in one visit!
The service man was very nice and very conscientious. Thank you
The man who called about directions from your office was rude.
Excellent! the work they have done in our house was the best. Thank you guys and YES I will recommend your company. RA
I appreciated how well the gentleman who came out comported himself. Very professional and courteous.
Max is amazing! Great guy and Professional service 100%
The technician show up on time, identified the problem immediately, ordered the broken part and installed on the follow-up visit.
Very responsive and efficient. Are my go to going forward.
The worker who came was fast, professional and polite. I couldn’t have asked for a better experience.
Personable, professional technicians. Went the extra mile to make sure we were taken care of! I recommend them wholeheartedly.
The tech was extremely helpful! He deserves a raise.
Max was friendly, efficient, and a good communicator. I appreciate his help!
Super helpful! Everyone was great and answered all my questions. Amazing job, would definitely recommend
Very professional, arrived on time. Fixed the problem, though did not fully explained the problem.
Eugene does an excellent job!
Professional, on time, quality service.
Alex is knowledgeable, experienced, quick, and nice. He is a customer service extraordinaire
This business was amazing I called yesterday they gave me an appointment today
Max quickly identified the problem with our AC and started the process of replacing parts and fixing the problem.
Max was outstanding. Professional and pleasure to meet. Thank you for the help.
The young man was very nice and professional. He explained things as he worked.
After a early miscommunitcation regarding my service appointment the rescheduled appointment went well. The tech was knowledgeable and fixed the problem right away.
Fast and efficient service. I highly recommend Relaxed Heating & Air, Inc. Also ask about buyers incentives, coupons, etc; they are a big plus!
Respectful and he maintained professionalism the entire time he was in our home.
Quick response to my problem which was fixed within 10 minutes.
Excellent service quick and to the point.
Good manners*****
On time, great customer service. fixed in a timely manner, would use again!
He fixed the problem effortlessly and suggested what I could go to keep my A/C working well. I'm very happy with the service.
Very flexible in dealing with customer needs. I'm impressed with the level of interaction.
The pilot light was out, on my wall furnace. New thermostat installed.
CJ was great, he got the job done quickly.
Max is professional, knowledgeable and most importantly, honest. Will use exclusively.
Very friendly and knowledgeable staff, they took care of issue promptly. Thanks relaxed heating and air.
I want thank Nick for good job. I also reported this toAHS
Suren worked quickly and efficiently to fix the problem. Thank you
Prompt, professional and easy to work with. Great communication. Would recommend.
Arrived on time. Found the cause of the problem immediately. I will use them again.
Fantastic company the technician was spot on. Couldn’t of been happier . I highly recommend the company.
The best company in town 👍🏻
Thank you Alex and team❤️ …
Excellent and fast service. Solved my problem on less than 10 minutes.
Thorough and now my AC is working fine. Great!!!
Excellent service. Careful and interested in helping us. Great job.
Technician was great. Fast diagnosis and repair.
Great service. Explained everything thoroughly. Friendly and professional.
They were great. Would absolutely use them again.
Great customer service. On time, knowledgeable. Honest.
Suren did a fantastic job! Hire him!!
Fantastic service! Very efficient and professional.
The service personnel diagnosed the problem and replaced parts for fixing the issue.
Vlad was efficient, friendly and knowledgeable.
Need copies of invoices yo what service they did to my AC
Great service repair
Super nice and fast. Just wish he wore a 😷 mask. …
Max was excellent, professional job.
Our technician did a fantastic job!
Excellent service.technician was professional and courteous. He explained
Great help and gave a lot of details to help assist in future AC endeavors
Suran was outstanding and knowledgeable... Expert professional.
Diagnostic appointment to figure out what the matter is with our air conditioning.
Came in to inspect a/c system. Very profesional, very informative.
Rep was early and fixed my issue immediately
He was very professional and knew exactly what he was doing..
Excellent customer service. Service tech was very professional! Thank you.
I call and they were able to come the same day. Fixed my A/
thanks guys!
Professional and on time. Work was completed quickly.
Technician Armond was very informative, courtesous, professional and efficient.
Very efficient, polite and helpful I would recommend
Friendly, efficient & very courteous service, thank you.
Showed up on time, quickly identified the problem and fixed. System running
Max was super knowledgable and efficient!
extremely professional
Technician not very helpful.
Bad attitude.
Vlad was very professional and prompt
very professional repairman and communications with support was awesome
Great work
He was very polite and professional
Quick, in and out in minutes. Friendly too.
System seems to work better then ever
Very professional, knowledgeable!
Thank You
Great service, very knowledgeable!
Thank you for very good customer service
Friendly and very informative during the process
Very knowledgeable answered all my questions
On time. Very professional and explained everything
Great service , quick repair
Excellent work and highly recommended.
Relaxed Heating and Air performed a great service!
On time, excellent work, and fixed my problem.
The required work was done professionally and in a timely manner!!
He fixed the problem quickly!
Max is the best! Ask for him!
Great service. Thank you!!!!
Technician found problem immediately
On time professional and knowledgeable
Suren was very helpful.
He was clear about the scope of the work.
Explained. Did thorough work up
Very nice and professional
Very friendly and helpful!
Very informative, polite and quick response
Excellent service call.
Our comments appear in that section of this survey answer. We could not be more pleased
Job well done!
Good service. Thanks
Replaced the blower to the heater.
Very good, no problem
Very competent and enthusiastic serviceman.
Thanks so much.
Honest and reliable
Loved the new technician
Excellent service!
Amazing
Inspection was thorough.
Very satisfied with the service.
Great experience!
Great Customer Service!
Excellent service
Good quality and prompt service
Did what was needed .
Good service
Great service
Fantastic!!!
The tech was fast no mess at all ,in and out in 30 mins ,did Hes job and left