Reviews of NRG Heating & Air Conditioning, LLC. (HVAC Contractor) in Los Angeles (California).
NRG Heating & Air Conditioning, LLC
7008 Owensmouth Ave Unit B, Canoga Park, CA 91303, United States
Description
Information of NRG Heating & Air Conditioning, LLC, HVAC contractor in Los Angeles (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of NRG Heating & Air Conditioning, LLC
Sunday
Closed
Monday
8 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
7:30 am–6 pm
Friday
7:30 am–6 pm
Saturday
8 am–6 pm
Reviews of NRG Heating & Air Conditioning, LLC
V. Nicholas
The office staff was clear and explained their services well; very friendly scheduling. The tech assigned was Adam on my first call. He diagnosed problems and explained 3 options for service or service plus annual program of system checks. My impression was that Adam was well versed in the repairs of the systems and spent the necessary time to answer my questions. Parts were ordered and a space heater from NRG was provided. On the second call, Adam came with another tech, Alex, and it appeared that Adam was training him or supervising the installation of parts. They both worked hard, were aware of cleanliness wearing covers on shoes, and vacuumed the areas they worked on. NRG sends text updates on tech arrival time with photo of tech for safety. Very happy with service.
John Paul Vega
I recently had a regular scheduled maintenance call on my furnace, air condition unit, and ducts. The NRG technician, Eric M., was very professional, knowledgeable, and courteous through the entire visit. He gave me a thorough review, and provided me additional services that needed to get addressed. He was not pushy at all, was not a salesperson, but gave me his honest feedback and recommendations which I appreciate. He went above and beyond and I was very satisfied and pleased with his services. Thank you, Eric.
Anonymous Anonymous
Eric and Jack came by my house to inspect our Air Ducts, furnace, and AC- they are solid, legit, honest, and took the time to answer ALL my questions (and I have a LOT)! They are trustworthy of earning your business! I appreciate how they warned me of the dangers of cleaning a fiber glass air duct (some competitors literally put me and my family at risk by recommending cleaning fiber glass which can pollute the entire house), and I also appreciate how they took the time to inspect everything and educate me on how everything works together. They have laidback and easygoing personalities and put up with my 10,000 questions. They are likable and I felt the interaction was pleasant. They gave me a fair quote for quality work and products from a legit manufacturer that has a great reputation. I can’t move forward until my next work contract starts, but the business will probably go to NRG. They weren’t too pushy/high-pressure salesy, and I liked how they were honest and educated me.
Jennie Chavez
Our AC stopping working at the worst time possible. They scheduled an appt fairly quickly and John was the tech who came over and explained everything very well he was very honest. He explained everything in a manner that I could understand . Sent over a report as well. I scheduled another appointment and John Came a few days later and then fixed the AC. I also want to mention our Rottweiler did very well with him. Which says a lot about a person. Thanks again John!
Leticia Amaya
I have been working for this company for about 4 years now. They are professional, dependable, reliable, and efficient. They treat their customers like family and with over 30 years of experience, they are always there when you need them.
Working for NRG is such a blessing. When you hear companies say they are like a family, you make think they are lying, but in the case of this company, it truly is a family! They treat everyone with respect and understanding. The potential for growth here for anyone is incredible. I went from being a customer service representative to admin assistant to office manager in my time here and I am so grateful! I would put my faith in this company anyday!
Ben Sedighi
Alex was knowledgeable ( I am an engineer), explained issues thoroughly, was Courteous and explained our options. We elected to install Air Wave in both our roof mounted system. Through this Alex was never pushy ( I hate sales pitch). They scheduled the repair quickly and we think their price is fair.
Follow up:
Alex came back and installed the air purifiers, sealed part of the original duct seal that was torn, and sealed the roof exhaust where rain would get into the house. He honestly went above and beyond what we had asked and we sincerely appreciate it.
Areej Khan
I just got a consult and estimate from Eric from NRG to replace a really old furnace and very shady duct work that was done on the home I recently moved into. I was very impressed by Eric's knowledge, professionalism, and no BS vibe. I will definitely be moving forward with NRG on my project.
Emely Sanchez
I have been working at NRG for quite some time now, This company is the most professional and most caring company I’ve ever been at, They care, listen & are committed to all their customers. I love working knowing I can always help out all our customers and make them happy, not to also mention this company treats all their employees as if they were family and I definitely love that!
Kim Grass
We had Jeremy from NRG service our dryer vent and do a chimney sweep. He was extremely professional and did a great job! I highly recommend getting NRG to service your chimney, vent & duct needs.
J P
Please be advised that my rating is on the introduction and first meeting established with Ziv of NRG Heating and Air.
Ziv took the time to learn about the problem, build rapport quickly and did a fantastic thorough analysis. While I've yet to receive because it was done a few hrs go, the first impression has me excited and eager to work with him to eradicate my duct issues.
So first impressions - 5 stars
I will evaluate and review the overall company as a whole when the job is completed.
RUTH BROWN
I was promised a rebate of around $3,000.00 which would help me recover some of the cost of the system. I have been calling them for over 4-months trying to get my rebate. First Leticia states it takes some time. Then she said it was approved. It has been over a month it has been approved with no check. Run around, run around run around. I call and do not get calls back. Anything you do DO NOT BELIEVE THEM WHEN THEY SAY THEY WILL TAKE CARE OF YOUR REBATE unless you are willing to call 10-15-20 times. THEY ARE HORRIBLE AT FOLLOW-through once they get your money.
LEMMIE KELLY
From Joanna K. The Gas company did a safety check on my wall heater and found a problem. Today I had a great experience with Eric M; He did a thorough inspection of my heater exhibited great patience, service, knowledge and showed great compassion for my situation in helping me with my decision to lnstall a new heating system/thermostat, therefore I had no hesitation in using nrg to do the installation. Kudos to Eric.
Fernando Alvarez
Thank you Alex you saved my household life when you came to service our new Ac unit two weeks ago and detected the gas leak in my the roof. NRG Heating and Air Conditioning Services company are very fortunate to have an Employe who goes above and beyond to provide excellent service.
Ruth Ann Ban
Eric was most helpful and polite. He was very knowledgeable and easy to understand. He answered all questions we had and explained the process of the installation of the new mini-split. Thank you, Eric, for your time and consideration.
Toni Hill
Technician explained everything and even showed me pictures. Very thorough and professional. Was very pleased, and I even learned something new! Highly recommend this company, and been using them for years.
Diane Kass
I had some issues with my HVAC system and although the problem has not been resolved, it is not due to Eric's not being able to resolve it. He is still working on it and was a pleasure to have in my home. I am sure he will get the issue resolved.
Geoff Lear
Big John the technician was extremely knowledgeable, informative and polite. He made the experience pleasurable. I look forward to working with him again.
Burr Leonard
Eric was scheduled to give me an estimate for a duct cleaning. It turned out that his company doesn’t service the type of duct system that I have. Rather than just leaving, Eric took the time to figure out another way I could have my ducts cleaned, which I greatly appreciated.
Kerry Hake
Fred was super friendly and professional. He checked our furnace and replaced our filter. I was very satisfied with the service.
Jason Mascow
Our most recent service tech was John M. For starters he is a stand up human whom stands behind his work. A rare thing in this day and age. We have used NRG for years. They might not be the cheapest, but that probably is a good thing. However, they do solid work and if something isn’t right, they will make it right from my experience.
Bradley Slagle
I can't remember the technician who was here but he was great and he explained to me some of the things that I can do for my house to be more efficient and more cost effective. I have been able to get you guys more customers and I will continue to do so. Thanks again everyone
Jennifer Lorson
My unit appears to need a repair. It is under warranty and they are on it. They are going to check the underlying issue and repair or replace the unit- based on needs.
They have answered questions and will be back next Friday to perfect the repair
ayeli ortiz
Eric M. came out to speak with us , he was very professional , helpful, honest, and knowledgeable. He took time in explaining the process to us . He cared about our situation and did everything he could to try and help us out. THANK YOU ERIC!
Regina Jingles
The system was installed in December 2021. I scheduled the maintenance service for today 9/39/22. The technician, Jeremy, called to let me know his eta and he arrived as stated. He completed the tasks with the issues. He answered my questions as well as made suggestions regarding the operation of my system. A+ for Jeremy.
Mary Zavala
The office as well as the tech were fabulous. The keep me posted on arrival time. I cannot say enough of the tech's, I was informed what was need and why. I could ask all the questions I had and got a response and I was not made to feeling that I was annoying.
Rachael Purpuro
Eric our Nrg man is very knowledgeable and professional and great consumer service he showed me everything that has to be done took his time explaining everything. He’s a keeper. Thank you
Kannika Stoor
Last Saturday I had new equipment installed by Jose and Frankie. They are nice and professional And I learned some new things by them. They give advice and show me from they experience and that was nice of them. They did the work and cleaned up afterwards that very nice of them. Even that were there job to clean up after .and I still thank you for that. Now my family will get a nice clean air in the house. I told family members and friends about it.. and seem interested.. so you guys might get some call. 😊 thanks again NRG.
Patricia Williams
I couldn't be more pleased with the services NRG heating & air conditioning has provided. John G is an expert technician who does a great job! He provided an excellent, detailed explanation of what was needed and future recommendations. John's work was quick and efficient, and he is personable, yet professional. I highly recommend NRG for your summer ac and winter heating maintenance.
Nick H-Personal
I came to them for a quote and discussion of possible solutions to my HVAC issue. They took the time to walk me through several options and a quote. Even further, they educated my on changes to anticipate in the industry. I am grateful for the time they took with me and have share their info with others. Grateful for their honesty.
Bonnie Winning
Adam came today and fixed my HVAC and also the previous company left a giant hole in my outside wall, so he fixed it and didn’t even charge me for it. He was really nice and very professional and knowledgeable.
Very satisfied
M Z
i have not decided which company too use for installing my mini split yet, but NRG is a top choice. Eli was very knowledgable and professional and the quote seemed very fair. Form the first call to schedule the appointment i have been happy with the company's response and commitment to the potential job.
Kimberly LePage
Lorraine is always extremely friendly, attentive, and helpful. Max arrived to our house on time. He was knowledgeable, professional, trustworthy, worked efficiently, and took copious notes. I would hire him in a heartbeat if we ever needed him again.
Heather Bottorff
Eli is GREAT! Totally professional and super knowledgeable. He explained everything he was doing and showed me potential issues for the future and told me what to do if they occurred. Not mention he’s super nice ;)
Ben Hardin
Martin was very professional and helpful in getting a quote for a new AC system. He explained all of the ins and outs of a new system and how it would benefit me. Overall very satisfied.
Kathleen Wirt
I have worked with many Heating and Air companies over the 33 years that I have owned my business, but once I found these guys, that was it. As a woman, I what appreciate most is the respect (NRG is also woman-owned) and also the transparency, and the fact they they have never tried to take advantage of me, I can trust what they tell me to be true.
Sandra Bunker
Martin fixed the thermostat issue, gave me an overview of what to do in the event of a power failure, answered questions about the condenser, gave me a manual (which I hadn't gotten before), and showed me how to put fresh batteries in the thermostat. All in all, an absolutely first rate experience.
Julie Kenyon
Alex does a wonderful job of keeping my system up to snuff, heading off any issues before they become costly!! Appreciated!!!
Paul Grey
I was very happy with Martin. He took the time to explain what was wrong and why. He answered my questions and provided solutions -- current and long-term. I would recommend him and NRG to others.
Dennis Wise
New compressor and evaporator coil installed in 5 hours and then on line with cold air. Professional crew and pleasant too!
Marsha Chavez
The two gentlemen that did our routine service arrived in the agreed upon window. They were very professional and efficient. We have used this company for years for routine maintenance.
Ray Lowe
Jeremy and helper replaced a faulty gas valve that was diagnosed in a routine maintenance check, and also brought the gas line connection up to current building code with a sediment trap. No fuss, no muss.
George Nadel
Martin was very professional. He explained our options. Costs were beyond our budget so we will forego the upstairs cooling for the time being
Anthony Kolesnikov
Jon came in when I was having issues with my ac working . Fixed issue right away . Professional and very nice guy to deal with . Honestly man knows what’s he’s talking about . Was a pleasure working with him .
Salpi Meyer
Alex was so professional and thorough in his work and his explanations on everything. I had a great experience and he’s coming back to do the work.
Gardner Delano
Jeremy from NRG was professional and pleasant. Explained the service and recommendations clearly. He answered my questions. I'd use them in the future.
Ben Hummel
I had a wonderful experience with NRG - showed up promptly and addressed all the issues with professionalism and efficiency. 10/10 will use again!
Jacki Williams-Jones
My husband and I have used NRG Heating and Air for about 3 years. They come for a routine maintenance and found some problems. Even though we were challenged financially, NRG found a way to help us get the work done. They are our Heating and Air people for life! Thanks NRG!
Update: NRG has installed both a new heating system and a new air conditioner. Plus they always schedule a time to make sure everything is working well. Jeremy, our tech, is awesome, and we are still customers for life!
William James
Well done as usual. Alex was intelligent, professional and concerned about doing an excellent job.
I am pleased.
Dr. W.James
Tracey Riddle
I received a quote from American heating and air for 48k - what a joke. NRG did my solar which was fantastic and now have received quote and having them do my work at a fraction of the cost. They fixed my AC so didn’t need to be replaced and are now replacing the downstairs heat and entire house duct work for under 8k total - love them and trust them
Cooking Basics with Rover
I would like to thank Allen for coming out and sharing his vast knowledge with the Owner and myself in regards to what he felt needed to be done. He gave us vital information to a subject we both knew nothing about at the time, I have no complaints about our experience with Allen and NRG Heating and Air Conditioning. I would definitely recommend them to anyone with AC/Heat repair issues.
Anne Melville
My technicians were Jose and George. They were prompt, courteous, efficient and knowledgeable. This is an old house and a very difficult job. I was amazed they finished it in one day! And they left the worksite spotless. These guys really know their business. I highly recommend them and their work. Thanks Jose and George.
Brent Spencer
I have been an NRG customer for close to 10 years, and I have been very happy with the installations of both my prior home, and here in my current condo residence of the past 2 years. The technicians that have serviced my units have been very professional, and even when they have dirtied my attic entrance opening, or put a greasy palm / hand print on a door or wall, I happily used my 409 cleaner after they had finished and left. I feel for some of the clients that left a 1-star review with NRG, for their stories of bad service that may have been warranted, but it was nice that NRG actually apologized and attempted to remedy the situation following these comments / complaints. One cannot make every one happy all the time...
Dorothy Walker
We had our HVAC installed in August 2018 with NRG, so far we haven’t had any major problems
Lydia Peterson
John was very thorough he explained everything blamed everything I was able to understand it and even I learned how about my air conditioning system I did a good
Joyce Fidler
We called because we had interruptions in cooling 5 days prior. The tech took one look at the unit and system, declared it an antique, didn’t run tests on a single component and said we needed a new one. We may very well need to replace the unit, but I’d have felt better if he’d inspected the parts his report declared “failed.”
Richard Mandac
John Gaxiola was very knowledgeable about his job and willing to go the extra mile to help his customers.
Bron Hager
Alex was punctual and professional. He's the one to call if you need AC or HVAC work done.
Eric Harden
The technician diagnosed a loose wire with the thermostat and fixed it after making sure the newly installed AC unit and coil wasn’t the problem.
Ancient History Hunters
Excellent service! Helped us out tremendously with our air conditioning emergency. Senior Friendly! Fair pricing. Will recommend and use again. Thank You!
Chona Chua
The company has been around for decades. They installed our AC and furnace. They call every year to do maintenance checks. Pricing is probably on the more expensive side, but the company is established (not a fly by night gig). That’s important if you buy the expensive equipment from them. The service guy is friendly and professional.
Nuchi Nakornsri
Eli came by my house and gave me a comprehensive explanation of what would be the best options for me. He was friendly and professional. unfortunately it was outside of my budget otherwise I’d highly recommend.
Jose Amaya
This is the second time John came to my house. Very professional but also very friendly. Very nice attitude. His main concern is that a customer is satisfied. Great job!!
Toni Hill
Mac came to clean my gas dryer vent of lint and debris. I believe in preventive maintenance. He was very knowledgeable and shared great information for general maintenance of dryer. They did an air duct replacement couple of years ago and did excellent work, and clean up well afterwards. I have a yearly maintenance and safety inspection. I've also had a UV light air purifier installed in 2013 with life time warranty. As you can see I've been with this company for years and am very pleased with their work and customer service. I highly recommend them.
Margret Seal
Joe is very knowledgeable and explains the heating system in a clear way.
Georgia Logan
Adam was great he explained things to me and was very patient with me and I would definitely recommend him anytime and he was very knowledgeable. Awesome service!
Richard Estrada
Love their service. Very professional and dont try to sell you on stuff you don't need. They do great work and listen to your concerns.
Eric Stein
Eli, and John before hime are masters of their trade. My problem is that I'm so cheap, I think their prices are too high. I expect a lot of this has to do with the overhead involved in running a top tier company like NRG, but my current financial position makes me put off til next year, or the next upgrades and services I would have preferred to purchase during the pandemic. I have great admiration for NRG and its staff, I just wish I could afford them. I will repost after I try doing some of the repairs myself, and then we'll see if I'm as smart as I think I am...
Fred Trombley
Jonathan was very good. He pointed out that a battery needs to be replaced soon, which we will do.
Michelle Harris
For my bi-annual maintenance visit Fred was very professional and answered my questions thoroughly.
REgami Post - Work
John came and did my winter Heater maintenance. He was on time and was done in a timely fashion.
John Hirlinger
NRG did a great job replacing our heat pump. They came for a consultation the same day I called and had the unit installed about 5 business days later which is reasonable for the late summer. The price was in the ballpark for what you would expect for such a job in this market. The staff worked quickly and professionally and answered any questions I had. The system cools nicely, and runs quietly. I can’t wait to get my first power bill to see how much it goes down with this more efficient unit.
Dashiell Morrison
Jose T. Did an excellent job servicing my HVAC system. He was thorough with his inspection and very knowledgeable when it came to answering my questions.
Flora woo
Jeremy was punctual, professional, and knowledgeable. I appreciate his honesty on the diagnosis of my AC system,. I would recommend NRG
Alvie Jobae
Very nice guys. They did a very good job cleaning and sanitizing every vent. He explained everything and the price I was quoted was the price I paid. He doesn't rack up the price like other places do. Took a few hours. I definitely recommend him.
Randy Grossblatt
The technician was Jeremy R. He was excellent. Knowledgeable, hard working and respectful.
Joe Moss
Martin did an excellent job assessing issues with our AC unit and fixing the problem without costly hardware replacement
whitney Raleigh
They have been nothing but great. Super professional!
They installed a mini split in a studio apartment for me- best price, service and follow up. Very happy with this company.
Jody Tolan
Every employee I spoke with was professional, friendly and responsive on a Sunday during the heat wave. It was 116 outside and my compressor went out. Appointment was quickly scheduled. I was informed of arrival time. Adam the technician was prompt, informed and knew just what to do. Took the time to show me exactly what he had to replace (capacitator). AC is now cooling down the house and I can't thank them enough. Adam also educated me on how to keep the unit running well. I;m a big fan & would recommend them without reservation.
Elissa MacGregor
John was awesome! Was on time and very professional. And lived our dogs too!
hemant kathuria
Several weeks ago they made an appointment. I got a call that they were running late. Technician never showed up, and I got no explanation. They called me again to schedule another appointment, not even knowing that they had failed to show up previously. I mentioned this to them and there was no explanation. I needed 2 thermostats installed and was quoted $300 total (I had the rep confirm with a manager that this was "all in" and there would not be additional charges). Steep but I did not have time to shop around. The technician was supposed to show up yesterday, but then they called me again to reschedule. He finally showed up today, and immediately demanded $600. I explained that I had already confirmed with a manager and they confirmed it was $300. He was quiet, and after a few minutes came back and said it would still be $575, because he needed some wiring. He was at my home for 90 minutes, and serviced both existing heaters (which I bought from NRG last year) and installed the thermostats. The business model of the firm is clear. They get you into their system, then bombard you with phone calls for "service". As soon as the technician is in your home, the mission is to see how they can generate more billing. He did not even have the proper filter for the heating service. I will not be using this firm again.
Bahman Alami
Very professional and they show you on notebook what you get .very happy I made a deal with them
Frances OSullivan
Jeremy was very polite,diligent,and informative about the heating and cooling system .
J J
He replaced the filter and checked the furnace. He did a great job. Thank you.
Jesus Menchaca
Was really friendly and the most important thing was the honesty he just tell me after do the inspection what I need to do and I like and I agree with all they offered and the price was really good because I was looking around before and I happy whit it thanks
Scott Osborn
Had our chimneys cleaned after 23 years. Max B did a great job. He is very knowledgeable about fireplaces and gave us tips for safe operation. Thanks for great service
Janet Gumbs
The other day I called NRG because I was having an air flow issues in one of my rooms, Adam Nasser (Technician) came right on time with a face mask and shoe covers very professional he introduced himself and asked me what is going on, after I did he went straight to his office (attic) where the ducts are and the system and within 7 minutes he was done. Now that room has the best airflow in the entire house thanks to Adam
I highly recommend NRG and Adam Nasser. If it’s possible ask for him and I guarantee you will be happy and satisfied. And today he came for my yearly maintenance and checked everything and washed my system and my filters and repaired it as well. A plus
Derek Rath
these guys installed and now maintain our MiniSplit systems. Nice company to work with
Sonia Gallegos
Jeremy’s been out to our place to do maintenance work on our furnace, clean our chimney, and install a spark arrester. A total professional, he’s prompt, polite, clean, and so knowledgeable, explaining what is being done and needs to be done. It’s been a pleasure working with NRG.
Baerbel Struthers
Adam was great technician did a wonderful and great job repaired my AC and cleaned it, he was professional and knew exactly what to look for and he really exceeded my expectation and also he was very patient with me considering I am an elderly, i will definitely ask for him for my future services .
highly recommend NRG and Adam
Cecilia Martinez
Replacing the insulation in our home was a task I have been looking forward to for months now but never really had the time to find a contractor. A friend recommended NRG and without much fuss, we got working. They started working immediately. They removed the old insulation promptly and proceed to measure all the areas that needed insulation. Ziv and the installation crew were very precise in installing the new insulation with very satisfactory results. I now spend less on cooling and heating.
Peter Zepeda
Met with the worker , who was very thorough and knowledgeable with what he was doing. Very pleased with the service this company provides. Looking forward to continue using their company in the future.
Naila Aladdin - Sanders
John came out to remeasure and make sure everything is ready for installation. I feel confident this will be handled correctly
MJ V
I am having a new system installed in my home. Martin from NRG arrived at my home to see what work has to be done. He was extremely knowledgeable, explained and showed me what needed to be done.
It was a pleasure to work with Martin, he truly goes the extra mile and does NOT try and sell you any extra items or services. Meeting him was like talking to a friend you have known all your life, very personable, funny and friendly, I enjoyed our conversations!
Thanks to NRG I know can rest easy knowing I have an efficient and up-to-date system in my home.
I highly recommend NRG, great company, and people
robert jones
NRG was incredibly fast in response. My call was answered without delayed and I was able to set up an appointment in the next 3 days within minutes. Their technician showed up at the appointed time and was very courteous and professional. On top of all of that, the price was every reasonable. We're extremely satisfied with the service and would recommend them to anyone looking for A/C maintenance.
Mark Rich
I am updating and removing my review about how I was concerned about NRG pricing as Michael Chandler the Senior Project Manager, called me and has made it right.
CYNTHI A Mason
The certified technician Maximillian was great. I hadn’t had any heat overnight. Maximilian was able to replace a defective part and I am very happy that I now have heat. He was extremely detailed in explaining what the heating issue was. I definitely recommend this business.
Carl Roth-Marquez
Ziv is very knowledgeable and professional, friendly and courteous. A great guy! Very happy with all of our experiences with NRG!
Jose Hernandez
Adam came out here in the summer and fixed our AC, now it’s winter season and our heater stopped working, we requested Adam came and fixed my heater very quickly, he was very professional and knew what he was doing, very nice guy and a true professional. Take care of this guy.
Jones Smith
I had my air conditioning system replaced and am very pleased by the way NRG handled the process. The installers handled the installation very professionally. They were organized and very clean and replaced our new old AC with new one. They charged me reasonable rates and AC works smoothly. I would recommend this company highly.
Thomas Merino
Technician was great... but it was more of a sale attempt. Bottom line they came to sell me a new AC unit for 8500, I called another AC Technician and got it repaired and i also got a quote for 6500 if i changed my mind and wished to replace the unit....
Michell Tapping
I just wanted to say thank you to the crew at NRG Heating and Air Conditioning. The guys did a great job installing a new A/C unit in our home. It's been a real pleasure doing business with such a professional group of people. Although having to replace our air conditioning was a big expense, we are so happy with the unit and the new comfort of our home. We had old window boxes and our electric bill was over 350.00 a month. The new bill came in and we saved a lot of money in the first month! This unit will pay for itself before too long and we are so happy with our investment in our home. Thanks to all the great people at NRG who helped us get this done!
Kevin Altar
NRG Tech Alon arrived on time and greeted me with a smile. He began to tell me what he was going to do with the HVAC inspection which was located on the roof. When Alon was done, he reviewed with me his inspection which was very clear with pictures. We have used NRG several times in the past and have always received great customer service! Alon was very knowledgeable and professional!
Rebecca Wray
They explained everything, worked quickly and cleaned up after themselves. A great job and everything works perfectly.
HoHo Ho
After talking some claimed manager, the promised refund check finally came. At least they tried to correct the mistake unlike many other businesses. Updating my rating to 3 for now. Hipef6, there wouldn't be a next time that I needed to check the technician work and miss scheduled appointment.
LOL. Just wasted 5 minutes of my life talking to a senior project manager (Quality Manager Michell was not available) as Donna alluded below in her reply to ccontact them. Basically, she said she understood my concern but the service was for "safety inspection and maintenance", the air filter could not be refunded because it was "free". She will raise my concern to another level of manager. What a joke!
Don't forget, please check their work as air flow is critical to HVAC system. If filter is not installed properly and the system is not getting enough air, it could reduce the performance or the HVAC system or do damage to your system (not feeding enough air and the system needs to work harder). This is done in my own google research.
NRG installed 2 HVAC systems for 2 of my properties. The initial service was fairly okay. They completed the jpbs as scheduled but they were just okay to deal with. After the installation, I have them come out annually to maintenance both systems. For the previous 2 times, I have never bother to check the filter element that was replaced. I thought they are professional and should be trusted. But this last time 4 weeks ago, they performed the maintenance on 2 of my HVAC systems and 1 for my inlaw''s. Unsure what prompted me 2 weeks ago to check on the filter element that was replaced in my house. I found that the replaced filter was the wrong size. My system uses 20x25x1. The tech replaced it with a 20x20x1. So we have been using the system without properly filtered. Not sure what dust and other small particles were being blown around my whole house. I called and they got back to me 2 days later that they would send out a tech to change it to the proper size. When it was time for the appointment, NRG called and said the tech couldn't make the appointment because he brought the worng filter again. I was furious this time and told them just forget it that I will replaced the filter myselft. Asked them just to refund me my fillter part of the fee. Then when my Amazon order filter came, I took out the wrong filter and realized that the tech even installed the filter in the wrong air flow direction! WTH?! Even I know the filter needs to be installed according to the air flow arrow. I called again and they got back again 2 days later. I complained and the rep said the manager will call me and refund me my money. Either happens and this will be the last time I do business with them. Don't waste your money with this company as they don't know the basis of HVAC apparently. If you do, check their work afterward to make sure it's been done right.
Hanna B
Great service! Super fast response time, and incredibly honest. We lost our AC during a heat wave and NRG made time to come out same day and diagnose the issue... They returned the next morning to expertly fix the issue! I HIGHLY recommend these gentlemen to anyone who is in need of AC service or repair.
Frank Scott
Jeremy showed up on time, performed inspection professionally, explained everything and answered all questions. Very helpful and friendly.
Michele Dubrow
Adam is wonderful, the company is good. Been with them long time. Too many expensive recommendations every maintenance. The employees do good work and they know how to sell. Good for the company bad for me😔 …
Adella Pradin
Jeremy Russell knows what he's doing very patient understands how to handle an elderly man and yes mr. Marmolejo was very satisfied with his work. We where very pleased with Jeremy. Please next time send him back.
Hussle Westbrook
This company really knows what they're doing!! Al was the technician that fixed my furnace. Not only did he show up on time, but he was a little early. He was very polite and communicated everything he was doing step by step. It took him less than an hour to completely fix my furnace. I am very satisfied with the repair and the speed of service. I highly recommend this company to anyone who needs heating or air conditioning repair. I will be doing business with this company again due to my positive experience.
Paul Elliott
Jeremy was great and thorough
Plus he was easy to work with
Thanks
Robert Benard
Got an estimate for a new A/C and replacement heating unit...Excellent information.
Debi Tsuchiyama
Due to Adam’s knowledge of my problem ,
I am extremely satisfied with NRG once again and with Adam’s service, he repaired my AC within seconds and also he installed an air purification system. Adam is a great Technician and very knowledgeable and professional. As well as all NRG’s employees. Thank you for helping the elderly
Kiarke Barrett
Upgraded my HVAC and needed a reputable company. Checked NRG reviews and was impressed. From the first phone call, to Dave coming by to assess my situation of what I wanted. Dave never tried to up-charge which is huge for me. When companies do that, that makes me feel like they want the money instead of helping me out. Dave is professional and very knowledgeable regarding my questions and concerns. To the installers Omar, Angel and Art took out my old system and installed the new one. Even cleaned up in the house and outside the house. If anyone has had work done in/outside the house, as you know some contractors leave a mess. Not NRG. My new system was installed as Dave and I discussed. Crisp clean cold air now. Thank you NRG! Thank you Dave! Thank you Omar, Angel and Art!
John Bell
I recently had a complete air/heating system installed by NRG. It was a very good experience starting with Robert helping me choose the right system. He is very knowledgeable about the equipment he sells and very personable. They installed while I was at work , with no problems . Very professional and clean work . I've been using it for a week now could not be happier !!
Odhelee M
I needed to have my air conditioner replaced. The owner of N.R.G and his technician showed up on time to give me a quote. They were much more thorough than the other company who came to give an estimate. Unlike their competitor, they studied my system before providing quote. Their price was also better. When they did the installation, they were on time. The job took as long as they said it would. The unit is working great. I am really happy because of my significant electric bill savings and how quiet the unit runs. I recommend N.R.G Air Conditioning & Heating Inc. for great, caring service.
Sandra Vars
Originally had a PM done on a furnace I'd had installed in 2016. That furnace was shot (NOT a good product). Was given a quote for a new furnace and was able to have the new one installed before Thanksgiving. The two-man crew was very prompt, professional and helpful in answering all my questions. IF I have any problems I now know who to call for friendly, prompt and courteous service.
Teresa Rivera
Got an estimate and they were very friendly and knowledgeable!
Mary Fekete
I had a Goodman 36K 3 TON AC system installed this last December 2020. Now the primary line needs to be unplugged which is not a big deal. NRG's phone service is awful. Very rude dispatcher. Scheduled a repair to unplug the "primary drain." No return call as to when technician will show up after being over an hour late. Wish I had used someone else.
Lauren Ashley
After having a terrible experience with a larger company I called Nick at NRG Air & Heat. I had heard wonderful things about his company on the Nextdoor app and decided to give him a call. I'm so thankful I did! They came right out, did excellent work and charged me a very fair price. I have used them now several times and have always felt well taken care of when they left. I highly recommend this company!
Antoinette Allen
Eli was very knowledgeable about there products, very patience - took his time to explain how the two different products work and which would work for my home and why.
Wang Fire
Very happy with how prompt and efficient this company is. Called them up to repair our AC unit and they quickly sent out a technician to come check out what was wrong with it. Apparently we had a wire problem but he was able to repair it on the spot and just like that our house had AC again. Pretty fair and affordable price for how great a job they do and I really like that I wasn't kept waiting for long.
alex aguila
I can’t say enough good things about NRG and Dave. AC went out on one of the hottest nights in the Valley. Called NRG and they responded right away. First good sign was the 2hour visit window. Other businesses I called said they could come over from 10-3pm. Tough to accommodate during a work day. NRG gave me a very manageable window.
Dave called ahead of time ( they don’t all this even if you ask). He quickly diagnosed the problem and fixed it. Better yet he explained what I needed to do if the same issue occurred again. Well, we lost our AC the next night. I was able to figure it out and solve the problem temporarily. Dave came back the next day and did a thorough check. He saw that the wiring was likely causing the repeat issue. Fixed it and we were done.
I trust these guys they are reliable and honest. I thank Dave for his professionalism and thorough approach.
Pilar Garzon
This company really cares about my experience. From the people on the phone booking my appointment to the technician who came to my house. All was a positive experience. Ty NRG
Lisa Wagner
I recently received a reminder call from NRG Heating and Air conditioning reminding me of my annual service duct cleaning and unit check.
This company is extremely professional and promp while at the same time being warm and friendly. I always feel like a valued customer with them.
They sent me Benji, who is a senior technician and his associate out to do the job. Benji is so personable and patient, because I wasn’t sure where my attic access was and he patiently walked with me throughout the house looking for our attic access in order to clean my ducts.
While cleaning them he discovered that my ducts have been compromised by rats! He took pictures of the situation to show me and was concerned that I handle the situation immediately by calling an exterminator and swiftly provided me with a fair estimate to replace my ducts which I plan to do soon, with this company, so that my family is breathing in clean filtered air.
Benji also happily replaced all my filters for me which was a lot in a 5,000 plus home.
Despite the bad news about my rat problem and compromised air conditioning ducts, my overall experience was very positive and I would highly recommend this company and if you can request Benji to come out.
Socorro Perrins
Adam Nasser is just fantastic. He was able to repair the air conditioning in no time at all. He is very clear in his explanation on our problem issue. Now, we are enjoying the coolness of our home again! Thanks to the able and capable capacity of your HVAC design consultant, Adam Nasser! Great job, Adam. Thank you. - Socorro and Edward Thein.
Coral Deffan
My husband and I Just moved into our home in Valley Village, and our air conditioning system was old and not up to par. We were recommended to NRG through one of our friends and they raved about them. The Tech they sent over was extremely nice and professional, as was their secretary. They were very helpful and patient in explaining everything and even worked out a payment plan for us. They gave us an estimate the next day, and installed the following week! They completely switched out our system for a brand new A.C system and It works wonderfully! We have had it for a few months now and we are SO glad we did it. They also gave us free annual maintenance! Needless to say we are VERY happy and we continue to recommend them to all of our friends and family. Thanks NRG!
Tiffany Music Academy
We have been using NRG for two years now and it’s been a pleasure working with them.
Robert Carter
Alex was on time, very polite and professional, told me about some future options and concerns.
Michael Gibson
I was visiting my friend in Cali and his AC was giving him some issues. We looked around for some help and ended up calling these guys after reading some good reviews about them. They came out immediately and told us his air ducts needed some cleaning. The man even showed us just how much dust had piled up in there. It. Was. Gross. So, we had them clean the air ducts and they did an amazing job! Loved it! Awesome service at a great price, what more can you ask for?
Mike Dolan
Jason came by to do an estimate & he was awesome. Even though I didn't use NRG (I didn't go w/ anyone) - Jason's thoroughness, friendliness & communication of everything to me was a great relief. I would recommend looking at NRG - they also utilized technology to help explain/price/break down each item I needed - something most others do on paper via "ancient" invoicing software.
Donna Kreisler
Great service at a good price. I had a technician named Dave come over and evaluate why are furnace was not heating. he was very patient and solved the issue within an hour. I felt he was very fair with his price too. I highly recommend NRG.
Helen Williams
The team was professional, polite, efficient. They clean up and locked up perfectly. I would highly recommend this companies service to anyone. My experience was great!
Josephine Mantico
Adam was professional & efficient and did a great job fixing my AC
Susanne Woodworth
I had my fireplace inspected and cleaned. The technician was professional and the price was more than fair for the work he did. Thank you
Steve Kohn
Allen was on time and very professional. His recommendation was to purchase a new condenser and I agreed. It will be installed tomorrow.
Mara 6272
Awesome Company.... My family and I went on vacation, we planned this trip for over a year and looked forward to seeing my aunt and her new home.... Within 24 hours of arrival her air condition went out.... Exhausted from traveling and HOT we contacted N.R.G. Air Condition for repair. They were very kind and came quickly. They worked hard until the unit had been fixed. I expected a large bill and was shocked once I seen the amount she was charged. Very good price for such awesome service. I HIGHLY RECOMMEND them!! You will not find better service....
Daniel Lou
I did not made a mistake for choosing NRG Heating / AC for replacing my AC package unit. Professional Installation and perfect price. They beat other companies in pricing and service. I would recommend NRG for your AC and Heating needs. 5 stars for this company. 🥇 …
GW Delano
I had a new HVAC installed in my condo. I was impressed with the professionalism of everyone I dealt with at NRG. Kelsey in the Office, Alon in Sales, and Omar and Mark the installers. Kelsey followed up and answered all my questions. Alon worked around my schedule in setting the appt. Omar and Mark were on time the day of installation, were conscientious and detailed in their workmanship and completed the work on time. All around great job!
Cindy Scott
I am so happy with the customer service I got from NRG, I can't say enough good things about them! Benji is totally awesome. By his second visit, we were hugging, like he was a good friend! Mike, the Mgr, totally cool dude too! Came back with a better offer, I told him when he could call me back & he never bothered me one day before! How cool is that?!?!
I could have financed all of my work interest free, had it added to the mortgage, and been able to right it off taxes, but that wasn't our choice! Cash baby!!!!! So I was 100% satisfied from beginning to end. In the beginning, Benji brought me down pix from the attic of holes in our system, that I already knew were busting up, so I know beyond a shadow of a doubt that they weren't lying to me, just to make more money! I am a VERY experienced Home Mgr. & you can't go wrong with these dudes! This dudet says: THEY ARE THE BEST!!!!!
travis romero
NRG Heating & Air Conditioning are life savers - big time! When my air conditioning went down, in almost 100 degree weather, there was no option but to get it fixed as soon as possible. I was afraid this repair was going to cost me an arm and a leg, but luckily I called NRG. I received prompt, professional service and the price was extremely reasonable. WOW!
The technician I dealt with was knowledgeable, he explained everything to me and he did a great job, he was in and out before I knew it and he completely cleaned up. I was really blown away by the amazing service. From the time I called to when the job was completed, I felt like I was in great hands. I wouldn't hesitate to recommend these guys to anyone. My air condition is working great and I have NRG Heating & Air Conditioning to thank.
Peter Hemar
The absolute best organization I have ever had the pleasure to work with. The guys were so competent, hard-working,
Creative, efficient I just can't say enough about them. The best! Plus they were so friendly. Felipe went out of his way to help do things that were not part of the KH job. And always so smart, with a smile on his face!!
Love the guy!!!
Paul Beltz
While the service itself was very good it was a huge challenge getting them to keep an appointment. Probably due to the many outages and more serious problems to address than coming to do an ac check up.
I still recommend them. Steven (tech) was very thorough and knowledgeable.
Jessica Novak
I've been having issues with my AC for some time. I kept having repairs done to it but then it would just break again in a few days. I decided to get repair help from somebody else and went with N.R.G. I had a great experience with them. From the moment I called them and to the moment they fixed my AC, everything went so smoothly. They have great customer. Their repairman are very knowledgeable and efficient. They fixed my AC quickly and I haven't had any issues ever since. N.R.G. will be my go-to AC and heating repair from now on!
Stephen Krach
Martin Reavh from NRG came to inspect my HVAC unit and make sure everything was running properly before the summer heat hits. He was extremely professional, thorough and helpful.
He recommended services to further optimize my unit and gave me quotes on the spot.
Kara Hands
I called N.R.G. Air Conditioning and Heating inc.after my central ac system no longer blew out any cold air. I expected to purchase a new unit as mine was very old and I thought it ran out of its time. Mike was the technician that came out and repaired my system without replacing it the entire unit. Did a very good job, fast and quality of service was high. Would be using your service....Highly Recommended.
Barbara Farmer
The service was quick and efficient. Communication between the office, the tech, and me was excellent. The tech gave me pointers on how to troubleshoot and fix in the future. I highly recommend NRG for heating installation and service.
Laurie Walter
Called first, showed up on time, professional and efficient. Everything went well.
Dinah Jenkins
Rochelle was friendly extra helpful and was able to get me an appt same day. She has a great attitude and excellent customer service skills.
Aaron was professional, friendly and took time to explain and answer all my questions. He provided cost effective options. Positive attitude.
Eric & Dawn Martin
Got a good quote from NRG! Staff was very professional.
bessie caceres
Robert did very good job, very professional and answered all the questions.
Huxley Hsu
Juan was very professional when he arrived to do a check-up on our central air conditioning units. One of the units weren't turning on, and upon inspection and troubleshooting, it turned out that one of the fuse had blown. After replacing the blown fuse, Juan walked us through all the ac vents and made sure everything runs properly. Would definitely recommend!
Tim Chiou
I called during a busy time, when I’m sure everyone was having problems with their Air conditioning. N.R.G. relayed to me that the technician was going to be late, which was inconvenient, but assured me that I was next, even giving me the exact time he would arrive. The tech, Aaron Waderich, showed up and went straight to work. He was extremely knowledgeable and fast. He may not have communicated what he was doing, but in the time it took, he was able to fix the problem, even with bad information. He also spent time with me to show me how to retrace his work, and simple solutions for potential future problems. HIGHLY RECOMMENDED. Couldn’t recommend higher.
felicia terry
Very informative and detailed explanation of the service & equipment. John answered all my questions & concerns.
Adrian Petrencu
Best Company i have recieved service from. Hector did all to make everything to be more than perfect. I will give more tha 5 star if will be posible. Quality of work highest posible. Verry competitive price and all personal i interact with were so nice and profesional.
Amanda Stykel
So I called this company after a friend told me they installed a solar system and they are saving so much money a month. She showed me her before and after bill and said that NRG installed it at a great price. So why not right? I called them and Adam was very friendly. He explained to me the process and explained to me everything about why how etc. I recycle and like to go green so a solar panel is the abc to this. Anyways the technicians worked around my schedule since I work so much and came on time and did the installation quickly. It has been two months and the savings was even bigger than I expected. My friend and I are so happy we chose nrg
Michael Newman
Best heating and air conditioning company on the planet. They replaced my old heating and air conditioning systems with state of the art new equipent. Everyhting went perfectly from begining to end. Just completed the maintenance call and their tech was very professional pleasant to deal with and a great and knowledgeable professional. I reffered NRG to friends that had the same experience. Best of the best...AAAAA+++++
Timothy Faulkner
Terrible experience. Hired NRG to perform an HVAC inspection for a home purchase. He showed up an hour late, refused to perform the inspection because he said the equipment was old, and instead tried to sell me a new HVAC system. Billed me for the inspection anyway! Called customer service several times and they refused to do anything about it. Stay away from NRG!
Update:
The manager at NRG has since followed up and corrected the situation. It was an unfortunate experience, but Michael was incredibly helpful in resolving the situation. The 2nd inspection was very thorough and helpful in understanding the condition of our HVAC system.
Annetta Fondern
Very happy with installation of my 3 zone heating system. No need to heat 2nd floor while we're only occupying first floor and guest get to control their own temp in the "guest suite". Installers were courteous and system is fuel efficient. Job was completed on time and clean-up was accomplished to my total satisfaction.
Jessica Falcone
Best HVAC company in LA... They give free estimates on big projects and a fast response to repairs. Great customer service and knowledgeable technicians. Thank you NRG for keeping me cool in the summer and warm and cozy in the winter ❤❤❤
Carlo Micale
Worked with Charles at NRG Air conditioning and Heating who sent out his team to diagnose the problem with our AC unit. NRG employees were professional, knowledgeable and quick to fix our AC units failed capacitor. They went above and beyond their job by cleaning the unit inside and out. Thanks to the kind and courteous team, we are happy with the price, and results.
Miracle Lady
Although the technician had cancelled on Saturday and I had to call another company...that company could not complete the job. So I called NRG again and then they sent someone....wonderful ...David F. ..who diagnosed the problem immediately. AND...NRG gave me a courtesy discount for the inconvenience. Great customer service! Thank you NRG for my cool air again!!!
Samantha baldwin
We've been using NRG for several years and are very happy with their responsiveness and quality of work. A few months ago, we had an odor problem that we had been trying to fix for years and it was one of their techs who discovered the source and finally fixed it. Good people to do business with.
Camille Sorice
Martin was patient and took time to discuss air conditioning unit with me..
Sivan Morad
I had NRG replace my AC unit, and have not been disappointed! Amazing work was done and the service was top of the line. I definitely recommend them as I too will continue to utilize their services whenever need be. :)
Elicia Morman
THE BEST SERVICE EVER!!! If I could give more stars I would. After being told that the company my HOA recommended was unavailable for 2 WEEKS, this company was simply THE best. Called at 2pm had a technician at my house at 6pm checking it out! Dave Parks fixed the AC quickly and was very knowledgable. Very grateful to have found this service and that their turnaround was soo quick. Thank you NRG. Highly recommended.
BJAY SALAMI
Great service by N.R.G!
We smelled gas from our furnace room and Enbridge shut down the gas supply due to a leak. This happened late at night on a very cold evening. We called N.R.G and left a message on their emergency line. A tech was at our door within 90 minutes and he was excellent! He quickly changed a faulty connection, tested it again, and had us up and running within 30 minutes. We would highly recommend this company for fast and efficient service. Thanks for getting the heat back ON. HIGHLY RECOMMENDED!!!!!!
Arlene Winnick
Very professional. Explained all with options. Highly recommend
Shane Wilson
Max seemed to know what the issue was right away and had everything up and running within minutes!
Amber Yeain
Highly professional in service. Product quality is beyond my expectation. I am really love with what services they are providing after sales. Extremely satisfied what I have. I really appreciate their business policy. If they can keep them selves on this track I am dam sure they will be pioneer in this industry. Highly recommended.
Don Mclean
NRG did a great job repairing my AC and I highly recommend them. They showed up on time & gave me a good deal. I have used them in the past for maintenance and they always give me a fair deal. If you are looking for an HVAC contractor call NRG!
Mark slay
I called nrg heating after my central ac system no longer blew out any cold air. I expected to purchase a new unit as mine was very old and I thought it ran out of its time. Mike was the technician that came out and repaired my system without replacing it the entire unit. I now have cold ac and could not be any happier as summer is approaching. Best of all they fixed it without having me purchase a brand new one. Talking about a huge save.
moon lui
Impressive service. I just came to know about NRG from one of my friend. Actually i found some problem on my air conditioning machine. I just called them and they did a great job. Still now my air conditioning machine works nicely, no problem at all. Really technician was awesome and very skillful. Thank you very much.
Gitta Van Bennekom
Our family has been working with N.R.G. over 20 years. In my first house they installed my air conditioning and the 11 years that I lived there, our air conditioning was wonderful. When I bought my second house, N.R.G again installed a great air conditioning. Recently we added on to our house and N.R.G installed another system. Their technicians are so professional and pleasant. The owner is so friendly and always takes the time to explain everything. They gave me a great price and they saved me a lot of money. Thank you N.R.G. I highly recommend everyone to work with N.R.G.
Miles Guidon
Highly recommended. My A/C went down and we had a different repair guy come 3 times, and it still never worked. THEN I found NRG. A technician came out within 2 hours, he was very friendly, and he fixed our problem in less than an hour!! Very helpful, and very willing to get to the root cause of the issue with the A/C.
UPDATE: The next day, something else went wrong with the A/C, due to some internal wiring shorted to common, which happened during the original install and just got worse over time. Again, I called and Igor came over within 2 hours. He showed up, troubleshooted for an hour, and found/fixed the problem.
It's very refreshing when specialists really know what they're doing. Igor is a pro!
Patti Allara
We have been customers of NRG for years. Adam was in time, professional, and dealt with our Kool Kap issue. He agreed that it seemed to have been installed improperly. He removed and will return with a replacement.
Rich Veralrud
Very nice and professional company to work with, especially Eli. Very satisfied customer.
Angela DeLuca
Very informative. Offered many options. Super nice guy.
Hertzel Dadon
I never write reviews but i fell i had write now one. We had to replace a 20 year old (a/c and heater). The outside unit was quite noisy and bothersome whenever it was running. As we were researching new units this ac model kept coming up for quietness and operation. the customer service was excellent the technician was professional
Charled Jamison
My service rep was very good
Demery Beverly
These guys were awesome! They were professional, quick and they explained the whole process like true pros. I would highly recommend them if and when you need an new HVAC.
Burckhard Mohr
Technician was friendly and informative about the state of the system.
Cristina Morales
Technicians are always a knowledgeable and professional.
SoorpSarkis
I enjoyed working with Carey Mead because he is knowledgeable, listens well, speaks well and gives convincing answers. He is a trustworthy guy, and represents NRG very well. Good Job Carey & NRG final installation team.
Jaime P Gladden
they helped me solve heating issues at 2 properties, in the same day! they are very friendly, professional and knows their stuff. I had a great experience. I will definitely contact N.R.G again in the future.highly recommended.
Ab P.
Waiting for Engineer to complete the estimate
Elai is Professional, honest, and creative
Catherine Reidbhu
Just a note to say thanks for the job that they did on the install of our air conditioning system. There attention to detail and work ethic does not go un-noticed.
Robert price
N.R.G. Air Conditioning and Heating inc. is really a Great company, they are very nice people.
I have had a lot of problem's with my central AC in the last few years. the heat pump used to die on me every 3 months, hot or cold. Contractors were there fixing it every time, charging me hefty sums every time.
Aaron Briseno
Knowledgeable, and quick to diagnose, repaired quick and personable. Cooling properly is back!
Noel Bloom
Dave P from NRB Heating & Air Conditioning arrived at my house today on time to give me a guote to replace my thermostats. He understood exactly what I wanted to do and carefully explained my options and also called the equipment manufacturer in order to get additional information which he also explained. If Dave's quote is an amount we can afford we will definitely use NRB to do the work
Mike Richard
To tell you the truth, I haven't found an NRG Air Conditioning & Heating company like Interstate in ages. These guys came in minutes! They repaired my problem in no time & they charged me half the price of the company I normally used. Thank you guys! I will always use you again & again. :)
Angie Wilson
Their services are top notch. I had two air conditioning units that needed maintenance and they sorted everything out in record time. I am really impressed with their professionalism, and it was really easy to set up. Great experience and I plan on using them again soon.
Tammy McLean
I had a very good experience with NRG Heating & Air Conditioning Inc. They showed up when they said they would come, fixed my AC and charged me what I considered a fair price. As a women I feel as though sometimes I am taken advantage of by service providers but NRG was very fair and professional. I highly recommend NRG to my family, friends and you!
Nap Gongora
The technician Yanira did very well completeling the job yesterday
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Fernando Vlarreal
Hi I never received a quote from this company like a return called back
paul harris
Called to NRG company to repair our Ac, was wondering how much it would cost me. NRG sent out a technician to diagnose that happened with my Ac, and it was a old & bad compressor. To repair it cost was reasonable. I like service and recon this repair.
Holley Browning
Alex was particularly helpful and I trusted his advice.
Team Ape
Jeremy was a great tech. Professional and personal
Mary Shura
Eli and the company are awesome!
Very professional and experienced.
Albert Bigelowre
Great service. On time arrival and complete checkout!
Came back to finalize the issue. Ordered an Amana (instead of generic) and will finalize repair after it arrives.
NO EXTRA CHARGE FOR 3 VISITS. GREAT customer service!!
Maria C Hernandez
Great experience. Will work with them later on.
dan steffen
NRG just upgraded our AC unit in our house. Martin, our salesperson, was very professional. Omar, their lead installer, was great to work with.
Gay Goodman
The Tec showed up within the allotted time frame. He called us about 15 minutes before he arrived. He thoroughly checked out the system and replaced the filter. The only problem was a burned out UV light which is currently on back order so it cannot be replaced at this time.
Shawn Lawrence
Diagnosis was completed within 1 hour. Excellent service
Jacques Allewaert
Competent professional service at fair price. JRA
Robert Christison
Excellent company, great employees, my install techs were fantastic!!! Great products, very competitive pricing, perfect install. I would tecvonend this company to anyone!! Thanks and keep up the good work!!!!!
Randall Starnes
Jason Schoen came to see us today and really made a great impression on us. We made the deal based on his integrity, and the price, and the financing that he arranged for us. I’m very pleased.
Tom Hall
Great sevice. Very helpful. Courteous and professional.
Paul Duelo
Courteous and professional. Thorough look at the system to trouble shoot our concerns.
diana jones
Joe was very helpful and competent and professional. I thank him very much for his excellent service and information.
Thank you Joe.
Rosa Paula
5 STAR for N.R.G. Air Conditioning and Heating company. To tell you the truth, I haven't found a company Air Conditioning and Heating like this in ages. Did a very good job, fast and quality of service was high. Would be using your service....Highly Recommended.
Efren Jaimez
Steve was on time and very professional. Steve identified the problem quickly, and took care of it. I asked Steve for an estimate on replacing my unit and emailed me in detali the estimate. Superb job!
Jeff Davis
Adam was able to quickly diagnose the problem and even though it was more of an electrical issue than FAU, he repaired the situation.
Joseph P Berra
Very efficient and friendly service from Max our service professional.
Tonyjmeeks
Great place for HVAC service, repair or replacement. Very knowledgeable and professional.
May Hazutg
Dear Tony,
As I promised I want to thank you for the repair that you performed in our Sherman Oaks location,
Thank you for your patience and I will recommend your company to our board members.
You guys did a great job....!!!!!
See you next maintenance
May
Florentina Salgado
They came to my house and give me a estimate for a new central hearder they explaint to me was is the better option
Crystal Alexander
I received an estimate for AC installation.
Charles Marsh
This is a rating long past due. A month ago, I had a warming issue that should have been settled quickly. I called N.R.G. Warming and Air Conditioning inc. also, had somebody come and review the heater. I met Eddie, a benevolent and learned tech who investigated my heater and found a harmed warmth exchanger. I realized that the time had come to purchase another heater, as it was 21 years of age.
One of their experts was exceptionally cordial and I appreciated his polished methodology. He offered me the best alternatives to supplant the heater. Never amid the procedure did I feel compelled into purchasing an administration. He clarified what the procedure would have been similar to, who was coming to supplant the heater, and around to what extent it would take.
The following day, I had another professionals started things out thing toward the beginning of the day to begin supplanting the heater. They were well disposed and considerate. Inside a couple of hours, they were finished. They worked admirably, and didn't go out a wreck.
I'd like to perceive N.R.G. Warming and Air Conditioning inc. for their superb client and establishment benefit. They made me mindful that somebody is there to answer any inquiries I may have later on. This is an organization one can really depend on. Much obliged to you for your business!
Alisa Bissell
Steven was friendly, thorough, helpful and answered all of our questions in a way that made sense to us. He gave us many options and we hope to get to work with him again throughout this process.
The Bissells
Robert Cooksey Sr
The representative understood precisely what I needed; however it wasn’t practical to completing the project due to my budget limitations.
Christina Craig
Jeremy was friendly and knowledgeable and explained everything that he was doing thoroughly.
Anne McCuller
Adam did a great job servicing my AC
tobey dodge
NRG is always prompt and very hard working. A very satisfying experience. They go the extra mile and have come to investigate a problem and have not charged us for the visit.
Anthony Alen
I called nrg heating and air conditioning after my AC system was no longer working. I definitely expected to pay an arm and a leg to repair it but these guys took me by surprise! Ayal came out and was on time and very courteous. He is so knowledgeable regarding everything and so I decided to choose this company to do the job. 3 hours later my air conditioning system was fixed and blowing strong and cool air. So 5 star company with great pricing. I now know not to wait to long to do AC service or my system might completely die on me and I will need to replace my entire system.
Steph Edy
I just called NRG today to get my furnace fixed. I wasn't able to sleep because it was so cold in here.
They send out a very knowledgeable technician named Eyal that fixed the problem right away!
Susan Huser
I feel so fortunate to have found this company! Dave Parks, the service tech, met with me twice prior to installation to make sure I understood what was needed. He worked to give me a fair price and threw in a free thermostat. On the day of the installation, he came out with the installers, Omar and Joey, to go over the work and make sure it got started right. Omar and Joey were quiet, efficient and respectful of my white carpet. They were even kind to the dog. I got terrific service for a super reasonable price, as well as two year free maintenance calls-something my old HVAC company was charging me for!
Pedro Barrera
Very happy for Alex very professional
Jeff LeBeau
Michelle the office dispatcher, was nice, and gave me timely status updates..and Aaron my technician, was comprehensively informative, about my options and with his explanation of how my entire system works.. Aaron is a friendly, no nonsense expert technician, and he resolved the issue with my AC system, in a timely manner and for a very reasonable price..
Linda Depew
I have used NRG for many years and have never been disappointed. Always professional, friendly, on time etc. Have never had a problem with any of their service people.
Ernest Coronado
Very good and knowledgeable with systems information. Relates the terms and use of the components in an easy to understand explanation. Michael is an excellent service agent.
kevin miller
Recommended their service to a friends and literally the next time I went over to their house it felt like an Icebox! Totally killed that 90 degree weather, the AC unit looked so hi-tech I told them I didn't to touch all the buttons but I didn't want to go back outside it felt so good!
Ibrahim Khayat
Extremely professional, knowledgeable and friendly service. They showed up on time and completed the ducting installation ahead of schedule.
Stephen Sweetland
Adam is friendly and engaging and clearly knows his work. All good.
John D. Lyon
Brian did a great job.
Shruti Desai
Provide quote for New A/C installation. And will install immediately.
Karthik D
Felt bit pricy labor but Max is good at explaining the issue.
Jason S
I am very happy with the work and customer service of NRG. They did exactly what they said and performed the service with professionalism. Will definitely be using them again!
Richard Swanson
Staff was very friendly and efficient. Amitai K was very professional and helpful. We will use them again if we have AC issues.
John Livie
I have been using NRG for 17 years. I have always received great service from their knowledgeable and friendly technicians.
Aaron Hillier
I haven’t hired them officially but already I am impressed with their customer service, knowledge and wanting to earn my business!
Sandra Cherry
I have done business with NRG for years at two different locations. They are upfront and worked with me on price to save money.
jim NAVARRO
Very professional, and very personable employees
Linda Colley
Very professional, expert, friendly service. We have used this company for nearly 10 years and recommend them highly.
Michelle P
Rep answered all my questions and thoroughly explained everything about AC , insulation and pipes
Merrion Gearhart
Amitai "Tai" was the young man who did the service. He was very thoughtful, knowledgeable and I appreciated his care. Thank you!
Naz C
I am going to use NRG. The technician was very profecinal. Thank you
Harry Sacks
The guys were very nice & knowledgeable. They did their job, reported what was happening and didnt yry to pusj any sales on us. Yhey just told us the facts. Thank you
Michael Murphy
Hottest day of the year and they made a last minute app't happen and fixed they ac when they arrived. They even had the part with them. They were amazing.....and saved us.
Peter Jin
he was very nice and conceivable.
janis meisenheimer
Professional service and repaired as needed!
Norman Willis
Did a great job.
Michele Dubrow
Adam is a very good technician. I was very comfortable with him😊 …
Jeff Mills
Always pleased with the quality of service.
Ron Kaden
Amir is the best. He is fast, reasonable & extremely knowledgeable!
Paula Valerio
Tech recognized problem right away and was knowledgeable and helpful. Very good experience, arrived in less time than expected.
Makayla Ann
NRG is truly an amazing business to deal with! My family and I have had quite a few troubles with other companies, but when dealing with NRG, it was absolutely perfect! There were no problems or complications and everything was easy enough to deal with. Will definitely brag to my friends about them and tell everyone about this company!! I recommend everyone to use NRG.
Great service, great buy, and great people!
Thank you so much!!
Sherry Sexton
Love your technicians, Robert was the best yet.
Ed Kohn
Amir was very couteous, punctual, and knowleable. I will consider his recommendations.
Pamela Perkins
Great person to talk to keep me posted on the details and all there for my questions
Elizabeth Linow
Adam was very professional and very nice
He answers all my questions
David Groom
Very understanding people went above and beyond the help with my heater that went out and made sure they got the problem with it fix the same day they came out thank you NRG for your support
Joseph Witt
A complete and professional job at a very competitive price. The office was always available for questions.
Steve Wurzel
Good job for loyal customer
shannon summers
Great job, very personable.
Kate Brooks
Very straight forward and honest
Yvette Kroneberger
He was great
Scott Fieldsteel
Great fast and efficient service. Aaron was thorough and explained everything clearly. Thank you NRG!
team ape
I have used NRG for years and they have always been a honest and dedicated staff
Wally Mees
Jeremy was very professional and clear in his explanations. I highly recommend him.
margarita jauregui
was friendly and very knowledgeable. I recommend him highly
1/29/2020
Takasha Wroten
He was a great sport.
Anya Sarre
GREAT! Would use again!
Armani Escobar
Good
Jorge Soto
Service technician was very kind. Work was done at a well timely manner.
R Blaylock
John checked the system for winter
Lisa Y (Just Lisa)
Robert the repair tech did a great job and was very polite and helpful.
Linda Mackenzie
Knowledgeable polite accommodating neat thorough all around a great experience
Kenneth Paul
Allen was a very nice guy And very professional
Mathew Pool
Adam was awesome. Knowledgeable guy. Great Company.
erik Clark
very good guy who came out
Irene Server
The service was excellent..
kas mayer
John was great!
Barry Gussow
Always great service
Kristy L
Very professional, and helpful. And were able to come out quickly in a heat wave!
Seo Analyst
Did a very good job, fast and quality of service was high. Would be using your service....Highly Recommended.
Nancy ROWLAND
Professional, considerate and efficient.
Susan Grieder
Thorough and good communication
nancy Spitz-bittan
Great service !
Mark Gerbert
Clean quick and professional very helpful and knowledgeable
dan
In regards to, Adam Nasser! Great service, great response, very knowledgeable!
Cornell Miller
Our technician Dave was great. Very informative!
admin info
Jeremy was great
Keiko Dorsey
The technician kept me informed about the problem & resolution. Very professional.
Diana D
Adam was prompt and infoormative and courteous. Thank you.
Mishell Guzman
I WANT TO THANK THEM FOR THEIR PROMPT SERVICES AND MICHELLE'S WONDERFUL CUSTOMER SERVICE.. THANKS FOR RESCUING MY FAMILY FROM THE HEAT
Donald Webber
Quality work and great prices.
Adele Rubin
Fred was great. Extremely helpful and pleasant.
Dennis Yure
My experience was excellent all was taken care of.
Lisa DeLuca
Great service
IDena Reichman
Very complete
Andrea Herz
Great service! Will use them again and again.
Edward Garcia
Still searching for estimates and options.
SJL LEE
They are just awesome.
Lorraine Scarano
I absolutely love my new job!!!
sergio castanon
AC was rattling like hell, perfect fast service!!
Michele Smith
System to old .
barney surfer
excellent service dave parks is the man
James Hebert
Professional, courteous, on time, knowledgeable, and also reasonable.
Sreejith Periyadath
Great technician, service, interaction, advice.
Joe Viel
Maintenance call handled quickly and professionally.
Peter Vacharkulksemsuk
Overall good respond.
Ben Wadsworth
Cleaned condenser
John Matthew
Timely, very professional and knowledgeable
Bonnie Jones
they seem concerned about my problems
romeo pangilinan
Easy peasy
Robert Navarro
Very professional
William Duncan
Estimate was well informed and Knowledgeable
Christian Monterroso
Great service 👍 …
bobby prescott
Outstanding!!!
Jaime Pena
Great work Felipe
Henry Kim
Polite and professional
John Craig
Fast, clean and trusted
John Gaxiola
Awesome company
Marvin Nixon
Professional service techs.
Allen Peterson
Great place
David L
Removed by poster
Richard Sheiner
Excellent job!
Cameron Graves
Would definitely recommend Jeremy! True professional great service got the job done in a timely manner and he really cares about doing a great job.
Rosalba Vargas
On time, friendly, respectful. Verbal report was detailed, but straight to the point. Overall, very satisfied.
tavi stutz
Alex was great, friendly & knowledgeable. He even called the office to see if they would wave the fee, which they did. Thank you Alex!
Mark Strassner
Just got an estimate for now but Eric was friendly and professional.
nellie sevmendviz
Jeremy came to repair the things I needed done (I had a whole list of issues, recently purchased foreclosure). He was extremely polite, professional and efficient! This is my first time as a home owner needing repairs done and Jeremy helped make the situation so much less stressful for me! NRG as a company had great rates as well, and I will be recommending them to anyone in need in the future! Looking forward to using my newly repaired and ready to go ice cold AC during the next hot day! Thank you NRG and Jeremy!!!
obiorah ebo
Still contemplating on it
Ashley Meitzler
These guys are awesome, super friendly and helpful. Jeremy is who came out and he was so friendly and super helpful. Took the time to answer all my questions and concerns. Absolutely recommend this company to anyone who is looking for a good team.
sioux renfro
We used another company for our new heating/cooling unit, it was purchased by NRG heating&air. They sent out Alex and he did an excellent job. We were freezing and he got our home toasty again in no time.
Thank you
Florinda Vargas
The technician was knowledgeable and professional. Explained the process well and gave options. I did not use the service as I can't afford the price so I won't be able to provide feedback of quality of work.
Diane Kukuczka
0k
Nicolas Perez
ryan tanner