Reviews of Yes! Air Conditioning & Plumbing. (HVAC Contractor) in Las Vegas (Nevada).

Yes! Air Conditioning & Plumbing

0 Reviews

306 Comments

HVAC contractor

Air conditioning repair service

6275 S Pioneer Way, Las Vegas, NV 89113, United States

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Information of Yes! Air Conditioning & Plumbing, HVAC contractor in Las Vegas (Nevada)

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Reviews of Yes! Air Conditioning & Plumbing

Sir Alfred Lawrence

Sink had been leaking for months. Got tired of putting pans under the sink to catch the dripping water. Ivo from a Yes Plumbing took care of us and showed us the food that had built up over years in the pipes causing the leak. Great service quick and to the point, no up selling or funny business. They even wore booties on their feet👏 Paid $280 out the door.

R K

Had new ac installed, gave us a top of the line Carrier brand 5 ton for about 3k cheaper than goettl's version of a goodman that has a goettle sticker placed on. (since it was goodman idk why they were upcharging so much) They started early morning about 7 or 8 and were finished and testing unit by around 11-noon. Fast courteous and didnt mind that I was getting estimates from other companies when I had them come to give me theirs. Even offered financing options. And gave me a top tier google nest thermostat at no additional charge. I did my research and carrier and lenix are some of the best acs you can get, goodman are the cheapest and work but tend to break down more often.

Aaron Schmidt

They did make the situation right. Thank you. I was mislead when sign up for their yearly service. I was told The Yes Man would be able to warranty my HVAC unit if something went wrong. He specially told me that I would have to pay for the labor and the parts would be cover under warranty usually. I had confidence the way the service plan was sold this was the truth. However, today the compressor went out. Another tech came out replaced the unit. I asked about the warranty process, and he avoid the answer. I then told him what the person told me, and he literally said I must have misunderstood him. I did loss my cool on him. I am pretty tired of being lied to by people you are professionals. One of two people lied here. The first person that sold me the service plan, or the dude that just repaired it. I can make assumptions, but in the end the answer is be careful of the path people lead you down. I still am not clear if Yes can handle the actual manufactures warranty or they just said that. The reason is because the repairing tech literally said it would be on the part that would be covered anyways. Again, I lost my cool on him because someone is not telling the truth here and I apologize for that, but if this an OK practice at Yes. It should be changed. After going on the Goodman website and verifying my unit. It does have a 10 year parts warranty. I do expect back a refund for that part under the warranty. Please don't ask me to call you. I have called and left a message and you have my information. A BBB complaint is to follow.

Kristina Culpepper

Joe Q was very professional and really took care of my AC needs. I really appreciated him for being so thoughtful when I spoke to him and he really cared about helping me get the AC back and running in my home. Thank you so much Joe it’s professional men like you that make me feel better knowing I made the right decision going through your company. Thank you so much!!

Kaytlan Kiessling

Woke up at 4am to our water main busted and our front yard flooded last week, leaving our entire house without water. We called "Yes!" and had them out a few hours later. A man named "Eric" not only did an amazing job digging, repairing, and finishing the job so that we went only ONE day without water, but he did it by himself! No help, no extra set of hands especially in this Vegas heat! He was very respectful, very nice, and I could only hope that he is the technician we get whenever we need future work done! Then, less than a week later, our A/C went out for the second time in less than two weeks. We have used "Alaskan Air" for the passed decade and obviously they did not do the "job" when called out two weeks prior, so, we called "Yes!" and guess what? Our A/C was blowing nice and cold! Yes both services were pricy, BUT, we did not go without water, and didn't have to sit suffering in a 90 degree house for more than a day! You cannot beat that!! Thank you Again Eric, and the other technicians for the outstanding service you provided our family! Peter and Kaytlan

Andres Castro (Dre)

Great! I needed a replacement HVAC unit so I set up a consultation. They got back to me within the hour. This was on a Saturday and by Monday afternoon I had my new HVAC unit installed and running. Very knowledgeable, courteous and professional. Cleaned up after themselves and gave me tips on how to properly maintain my new unit. Adam Murrow was the first person I saw. He inspected my old unit and informed me on best options for me needs. Once I chose what I wanted Mr Murrow got the ball rolling and my AC was installed in 4hrs! If your having HVAC issues I highly recommend you using Yes!

dawn judman

Excellent service timely manner always Isaias friendly helpful knowledgeable and excellent customer service! Made sure filters taken care of and we previously had Yes team Installed new HVAC Furnace and A&C system last year! Maintenance and warranty repair always honest helpful today to make sure all is working properly!

Kelly Osburn

Had a Potty Emergency. They came out at 8am by 9 we were very relieved. Everyone is so nice there. Not the lowest price but it comes with guaranteed work for 2 years. Sooo, thanks and we'll see you for our next project!

Rick Boyd

my water heater was leaking so I went to Lowes to see what a replacement tank cost. They use Yes plumbing to do their installs, within 10 minutes I had an appointment the next morning (on a sunday). The technician {Carlos} uninstalled my tank hauled it away brought me my new one installed it and had me up and running with hot water in a few hours. With the few obstacles involved with installing Carlos had all the parts in his truck and knowledge to get the job done on the spot. Thanks again !

Suzi Bartolovic

Wonderful people. Chris came out and serviced my heat pump. While here, he recommended additional insulation. Adam came out and gave me an estimate. Both are very respectful and courteous. Juan showed up right on time and installed the product I chose. He is also respectful and courteous. Wonderful company and great employees. Will not deal with any other company. Also, the representative at my Home Depot store, Timothy, always takes time to notify me when I need to have my unit serviced. Very happy with this company.

Michael Mira

I had just got my a/c unit replaced today and I am very satisfied with the quality of work that was done. Big thanks to Adam, David, and the rest of the crew from Yes!

D lang4d66

Yes drywall tech (Mike) completed a wall access repair so we'll you can't tell where the holes were cut. Very nice job.

Mark Barry

Quote was to high for an AC replacement unit. Technician was good though.

Chad Uhl

When buying a house the inspection showed the HVAC was 27 years old and not working. I was referred to Yes! Air Conditioning by a friend. I let them know when we would close and they had the HVAC installed the next morning! A heated house in the middle of winter helped us feel that we were home!

Jenny Gupton

Wow! What a wonderful and helpful experience during a stressful time. The Las Vegas team answered my call quickly and professionally, they sent out service techs to look into an issue I had a hard time describing. Techs arrived within 20 minutes to troubleshoot a leaking toilet. After they found the issue, it was repaired within another 15 minutes. With this service, their price was very fair and I’d be thrilled to refer them to my friends, family, and work colleagues!

Casey Sermons

I hired Yes! because they were recommended by Home Depot. I had them replace my complete HVAC system (two air conditioning units and furnaces) for my home in addition to the hot water heater. They are not the cheapest in town, but the Home Depot offered 24 months of 0% financing. The HVAC parts are covered by a 10 year warranty and Yes! offered a 3 year labor warranty. Also, I hired Yes! because I wanted a company that had been around for some time after so many small businesses went out of business during the Covid lockdown. According to their website, they have been in business for 50 years since 1971 (BTW, 1971 was a great year). I signed a contract with Sandro on a Tuesday and the crew showed up on Wednesday to install two 3 ton 14 SEER Carrier units and 2 furnaces. The crew arrived at 8am sharp and were finished around about 11am. Later that evening, the plumber showed up with the sale representative. The plumber was done installing the new hot water heater in about 1.5 hours. Talk about excellent service. I hope that I will receive excellent service from this company going forward as I was planning to keep their maintenance contract to prolong the life of my HVAC system as well as the hot water heater. Hopefully, if I keep the maintenance on everything up to date, it will be another 11+ years before I have to replace it all again.

K K

Kyle was amazing. He came out in a time that I was under immense stress and was so patient with me. He completed the repairs that were needed and answered my multitude of questions. He even linked me up with the restoration company to assist with the water damage from the leak we had. His customer service was 10/10. I would definitely contact this company again for business. Yesterday was an extremely stressful day for our household and this process was made a little easier by having great customer support from start to finish. The ladies that handled my initial phone call and then called to update me on the appt were also very professional and kind. Thank you all!

Kevin Stark

I had a sink line start leaking on Saturday afternoon and of course the handle to turn it off broke when I tried to turn it off. I called Yes and was given an estimated arrival time of 2 hours. Antonio not only showed up before the promised arrival time, he replaced the bad line and the hot water line for the same sink all before the arrival time originally promised. Antonio was very friendly, knowledgeable, and professional. I will definitely ask for him when I preventatively replace the lines for the other sinks in my house

Caroline Kwak

I’m so glad we went through the Lowe’s program to get our water heater installed through Yes! Plumbing. I was skeptical of Yes! Plumbing because of the negative reviews on Yelp but I’m so glad I gave them a chance. The team (operator-> dispatch-> estimator-> plumber) was professional and were in communication throughout the whole process. Our water heater went out a few days before and I had a local company come out but they were really pushy and a little bit sketchy. Fast forward, Yes! Plumbing was able to come out first thing in the morning and take a look, gave me an estimate and had the plumber out a couple hours later and took care of everything. It was super easy. Also how knowledgeable they were about what they were doing made me feel comfortable. Ed was our estimator and gave me a straightforward estimate and explained what the plumber would be doing. I felt safe knowing that the first in-person contact I had with the company knew what he was doing, so I felt safe to trust the rest of the process. Kyle was our plumber. He was knowledgeable and friendly. He also took the time to explain to me what his plan was and executed everything in a timely manner. He also took the extra time to explain to me with additional questions I had about another project that I was thinking about doing. Thanks Yes! Plumbing for a pleasant experience! I’ll definitely be asking for Ed and Kyle again for our next plumbing project.

James J. Bridgeford

Rich J. performed back to back HVAC maintenance for myself and at my mother’s home recently. So… In terms of professionalism and system knowledge, I can imagine there are too many out there any better! He made a special point to ask about any concerns, and also explained several things about my HVAC system I wasn’t aware of. He took his time cleaning the units and was very respectful of my home, covering the his shoes when inside. I will ask for Rich’s professional service annually!

Vivek Sharma

David did an excellent job and he was so helpful and dedicated to answer all my questions. This company and their staff truly care about their customers and I highly recommend them for their speedy service, friendliness and their highly adept knowledge on what they do.

Michael Tozzi

I would like to personally thank Kyle for his outstanding service. His attention to detail, passion for his work, dedication to the job and commitment to excellence was greatly appreciated. Kyle worked tirelessly to complete a very complex job. He showed up on time every day and worked late until the night, very rarely taking a breather. He went above and beyond to to explain every detail of the job with constant progress updates. I highly recommend Kyle to perform all plumbing work, not only for his professionalism but also for being a genuine and honest person. Thank you.

Robert Rose

The techs were exceptionally helpful and professional, however, pricing seemed very high for the services we had them quote. Replacing a water heater that costs 1k @ $5,500 didn't seem reasonable to us. Worth the call but perhaps shop around for pricing.

Ted Lempart

Purchased an entire AC system 9 years ago. Was told at the time that I got the very best available. Anything but Trane, Carrier or Lennox is not top of the line. The system failed this weekend and I called someone that sells and install Trane.

Kayla Atilano

We woke up Saturday morning to non of the toilets in my house working and the bathroom sinks slowly draining. We were already replacing a toilet that day so I rented a snake and ran it through without any luck. I was just going off of a video so I’m sure I was doing something wrong. I’m a single mom of 3 though so I really don’t have the money to throw at a plumber. I called 4-5 plumbing companies and no one could get anyone out to me. Finally I called Yes air conditioning and plumbing, they said it would be a few hours but I’ll take it. They ended up calling 30 minutes later saying a tech could be on the way. Kyle(I’m sorry, I did not look at his last name) arrived at my house not long after and got to work bye was absolutely amazing! I never know what to do when a tech comes to my house so I followed him and he didn’t seem to mind at all, instead he showed me what he was doing and explained how everything worked with my plumbing. After a lot of hard work on his part the drain was cleared. He recommended having them come back with a camera since my pipes are so rusted and we have no idea what blocked it so I scheduled that and requested that he comes with. Since I couldn’t get any other plumbers out I can’t tell you if it was a good price or not but the service was great and Kyle was very personable!

PJ Brewer

I called late on a Friday night and spoke to Cheryl she was extremely polite and caring. I was scheduled for 10 AM-12 PM on Saturday. Phil showed up at 10 AM. Phil is a true professional with wealth of knowledge. He diagnosed our AC unit and we were good to go within minutes. I would call this a life saving service when it is 115 degrees out! I can not say enough about this business. I now have them on speed dial!

Cesar Palomo (cespal)

Our water heater went out and we needed to have it replaced. Kyle came out and did an excellent job of replacing the equipment, teaching me all about my new heater and how to maintain it, took the time to allow me to record a video of him providing a step by step maintenance routine and most importantly, did all of it with a great attitude and seemed more than happy to be helping with our water heating troubles. Having had many encounters with different plumbers, this was definitely the best customer service experience I've seen from one. Kyle, you da man!!!

Kim Kemna

Josh was early for the appointment for our air conditioning service. He was very friendly and happy to help. We needed the coil cleaned and he directed me to the website to print a $50 coupon. This saved us money on the service needed. I appreciated this because our son just had surgery and we have had many medical expenses! YES is very lucky to have such a happy technician working for them. The coil was cleaned and he was on his way before the window of service was over. Please share this with the appropriate members of your management team. He deserves recognition for a job well done! You have wonderful and friendly technicians working for your company!

Tim Will

I had Yes HVAC/Plumbing provide estimate to replace HVAC systems due to age and Freon change. Within 20 minutes after signing contact they were on site beginning the demo work. Excellent and timely work. They were exceptional in getting new systems in place and ensuring I understood its operation. A few days later I had them back out to tackle plumbing issues. They reviewed my concerns and gave me options which resulted in replacement of Water heater and surging water regulator. Tech was on site immediately. Again very satisfied.

Hannah Parker

I called yes plumbing at 11am and they were able to get a technician over by 5pm for inspect a possible leak. Kyle the technician showed up promptly, was following Covid protocols, and was extremely professional. He looked over everything and told us he would need to cut open the ceiling the so a deeper look which I expected so that was fine. We ran the bath per his instructions and he was then able to pinpoint a leak from a broken pipe under our bathtub. He gave us reasonable pricing that was clear and understandable. He went above and beyond and made sure to diagnose the issue and give us all his suggestions and well as cleaned our the area from the leak and the surround area from the area that had been cut in the ceiling. We will be using yes plumbing again!

Erwin N Loriaux

I contacted Yes and an estimator showed up within an hour. We discussed all the relevant issues regarding the replacement of and damage done when my water heater semi exploded. They provided a quality product and within tow hours a two-man crew began working. Juan and Sam were courteous, professional and skilled at their trade. They worked tirelessly in the afternoon/evening heat and kept me informed every step of the way. I learned a lot about water heaters, our environment, specifically LV water quality and water softeners. The work was completed in a timely manner and I will call "Yes" in the future for my air conditioning and plumbing needs. I want to thank Sam for serving in the Marines Corp and coming home safely after two tours in Afghanistan.

James Hartzell

Kyle was excellent in all the service to find my leaks and replace the worn out shut-off valves in my kitchen. He was very professional and personable, and explained everything he was doing each step of the way, which I greatly appreciated. Highly recommended.

Amine

My fridge water valve broke on a Sunday and I needed it fixed the same day. Both my usual plumber and a different so called "24h" company didn't even pick up their phones. Yes came through within 2 hours and did a great job. That being said. I felt a bit ripped off. They charged $400 for a 20min job (the valve they replaced costs $10). I'm still giving them 5 stars because they showed up and they do offer a 2 year warranty which gives me piece of mind but I probably won't call them again because of the cost.

Chuck Walker

We woke up this morning to find the contents of out 75 gal. water heater on our garage floor. We called several “emergency” plumbers but no one could help. I called Yes and within an hour I had a whole team of professionals working on my system. At the end of the day, they had not only fixed the problem but had helped us identify the root cause of the failure and fix it too. Kyle, Michael, and Daniel were professional, friendly, and really knew their stuff. Very impressive team. We could not be happier and are now official “Yes Men”.

Edison Graff (Stardust Fallout)

We had the ultimate issue go wrong with our house and our water main broke. We had to get a WHOLE HOUSE re-pipe job done. Our family was so uneasy, nervous and upset but the YES! Team had us comfortable from day one. Kyle was our lead teach on the job and when I say he went above and beyond that would be an understatement. Kyle and his was team was professional and kept us up to date on the progress being made daily during this process. Kyle even said after the drywall guys do their part to call and and ask for him so he could come back and make sure everything was to our satisfaction. Honestly we wouldn’t dream of calling anyone else for any future plumbing needs! The YES team and Kyle are top notch and can’t recommend enough.

Nick Angeli

Great company. I had them come out to move a gas line. Bailey and Chris were efficient and the price was very reasonable. Will definitely use them in the future.

Scott Neumann

Great experience from the first phone call to place the appointment to the time the guys left and we paid the bill. We had the pleasure of getting to meet Luis and Ed during their visit to the house in order to fix a clogged sink. They were polite professional and very friendly. Completely happy with the service they provided and also with the quotes and how much we paid for the job. I don’t feel that we were taken advantage of or lied to. they diagnosed the problem in a timely manner And finished the job in a timely manner I cannot say enough about this business and their employees that would iterate how happy we are with their services. Would definitely use them again in the future if need be. Thanks again for a job well done.

Brandon Hill

Kyle did great work in identifying the actual problem and showed us what was wrong and he fixed it quickly. He also gave us helpful advice and tips for some simple things we can straighten out. This is the 4th plumbing company in just a few years and we are going to stick with Yes going forward. Far superior than the other ones.

Jean Maloof

Today we had the pleasure of having Kyle & Mike handling checking out our plumbing. We could not have had two better plumbers to do this job. They were very professional & courteous . Thank you for another job well done by “Yes”.

Kim D

My experience was awesome from the beginning conversation with Sarah who answered all my questions, was very understanding with regards to my concerns. Chris came out went over the unit we had and gave advise to what he felt would give us the efficiency, saving energy and money, with all the reasons how and why it was the best unit for our needs. Then the Tech Jacob, that installed the unit was very polite, walked me through every step of the way and did the job fast and had it up and running in no time. So from beginning to end it was a great experience with no problems along the way. I would recommend this company to everyone I know. Kim

Joy Ruby

I had a great experience today with my Home Service Plan heater and plumbing specialists today. This is the third time Chris Cody, the plumbing specialist came to my house. He is fabulous. If I ever have a plumbing issue, i will request him personally. Eddie checked my heater and ducts. Liked him, too. Everyone came when they were suppose to. It was quick and easy.

Andrea Mikesell

Our call to your company was an emergency, as our air conditioner went out that morning. Marie was very professional and took care of our request promptly. Jerome arrived later that day and informed us that our compressor was damaged. He informed us of our option and the best one was a new air conditioner. We agreed to purchase the air conditioner. Jerome presented the information on the type of systems and the financial plan in a professional and comfortable matter that made us fill that we were dealing with the right company. When the installer, Jacob arrived the next day the installation and presentation on how the thermostat worked was very professional. We are very pleased with your staff and service. Keep up the good work.

frynchee

Excellent service!!! I was referred to Yes by another plumber when he was unable to install a water heater specifically designed for condos. Yes contacted me the same day and the water heater was installed the very next day. I was called 30 minutes before the technician arrived to let me know he was on the way. I received "white glove" service. My new carpet was covered with plastic and he used covers for his shoes. The work was completed efficiently professionally. Including a full explanation of the work performed. The technician was knowledgeable, courteous, professional. I highly recommend Yes for all plumbing matters and will most definitely call them again.

Janis Hodgdon

I had my Heating/Air conditioning serviced. The Service Pro Alex V. came to do the work. I had met Alex before at my previous home and was happy to see him again. He is so professional and friendly. I have been using Yes for over 20 years and feel confident in their work ethics and workmanship. I will continue using this company for future maintenance and repairs.

Larry Wood

As I sat at my computer to write this review, my wife walked by and said Kyle, the YES technetium who had just completed the job and left, was the most polite, competent, and knowledgeable service person we have had in our home, and we have lived here 40 years. He was neat and did a great job. I would highly recommend YES based on his performance.

Thelma Northrup

As always I have had a very excellent team, Tru and Ryan, checking my water heater and plumbing. They were very thorough in their inspection and detected a problem which was corrected immediately. They were courteous, well mannered and very considerate of my feelings regarding their visit. Their work was impeccable and very efficient. Thankfully they reminded me that it was time to renew my service contract which I have had with the company for 37 years. I have always been satisfied with their work and the very polite employees of the company. Thank you for taking care of my water system.

Marcellus Jones

Yes identified that I needed a new drain pan for my air conditioning and it wasn’t cheap but well worth having my air conditioning working. David and Stacey both did all they could for my project, we are highly satisfied with yes employees. David was very professional with his work and the job was like he was never here once completed. I am very satisfied with how he explained every step of the project and the ordering process. Great work start to finish!

Betty Lapena

Kyle put in a flow tech and chlorine water filtration system. He did a phenomenal job and was extremely professional. The service was completed in a timely manner and was done to professional standards. I would recommend Kyle to friends and family.

Sherry Potter

Kyle came out today to do an inspection of all our plumbing and was very professional and friendly. He gave me his recommendations without making me feel pressured to make a decision or buy anything. I'm pleased with the services provided and would definitely recommend him and Yes Plumbing.

Timothy Stewart

Alex V. called (~11:00 AM) my home and asked if he could arrive early. I told him I was not prepared for his visit, but agreed to let him arrive at noon. His arrival was two hours prior to the scheduled time. Alex introduced himself and explained that his company had bought out my previous contract with a different company. He was very professional and polite. He then cleaned my air filters to both of the upstairs and downstairs systems. He pointed out that the filters I was using were too thick or restrictive to air flow for my pumps. My prior company had told me to use an upgraded filter, but never discussed the increased strain on the pumps, which would shorten their usable lives. He then went into the attic to check on the heaters. Everything was good. He added that the systems installed, insulation and other things were top-notch and very efficient for my home. He cleaned up everything and fully explained my options if I wanted to install new improved filters that were less restrictive but better because they use some type of electrical current to catch smaller units of dirt. I was very pleased with Alex's knowledge and communication skills. Alex is a knowledgeable professional and uses expert communications to interact with customers. He ensured every question was answered and did a complete inspection of my air conditioning systems. He is a superior performer and an excellent representative for YES!

Lillian Williamson

Maria R made an appointment and we had the service professional come within an hour. He was very knowledgeable and explained everything in great detail including the options we had to repair the problem. Financing of the total replacement we needed was very quick and in less than an hour the installers arrived. Anthony H and Jimmy W did the job quickly and left no mess behind. Before the end of the day we had heat. We used Yes for the installation of our tankless water heater 2 years ago and had the same prompt, courteous and professional treatment.

Robert Cope

I have a very old (25+ year) air conditioning system installed in my Las Vegas Condominium. I called Yes! for a basic service tune up and system evaluation. From start to finish, I was very pleased with the service I received today. Communication was very good too, from the first phone call all the way to the final emailed receipt. Technician Craig was very knowledgeable and diligent, he provided me with a comprehensive explanation of my system's merits and faults. He even properly wired up the motor outside, which he noticed during the inspection of my system. The wiring had been incorrectly installed by a previous owner. Attention to detail along with prompt and courteous service is a very rare commodity in the Las Vegas business world today. As I write this note, cool air is blowing through my condo and I'm a very happy customer (now armed with some solid facts about my existing AC system.) I was offered the Yes maintenance plan and also offered quotes for a brand new systems, but Craig was not at all pushy when I declined.his offers. Don't get me wrong, Craig explained the plan merits very well, I am just not a big fan of maintenance contracts/insurance. I will definitely do business with this firm again.

Anita Hengst

Technician arrived at scheduled appointment time. Did cleaning and maintenance of the heating and air conditioning units and replaced a part on the air conditioning system. Area was cleared up of all debris when he was done. Technician was masked for safety and put on booties over his boots when he was in the house. Brian was very respectful and polite, it was a pleasure to meet him.

Bert Beatty

I scheduled Yes to come out and repair the water line to my refrigerator. As Mark was reviewing my records, he reminded me that previous staff recommended replacement of the water heater. I told him I was ready to do that, and his co-worker, Chris, replaced it on the spot. It was a good job, everything was brought up to current code. The installation took a little over an hour. All was done efficiently, the space was left clean and neat. I've used Yes for several of my plumbing and air conditioning issues over the past few years. They are always pleasant and competent.

Ellen Gibbins

Customer service is excellent scheduling is efficient. The technician, Jayson P. is very professional and courteous. He gets the work done in a very efficient manner and makes certain it is satisfactory. I would recommend him to everyone who needs plumbing service. Sarah C. Also was very courteous and efficient in setting my appointment. It is a pleasure to know a company with wonderful employees.

Dante Lepore

I dealt with Charlene upon my initial call. She was upbeat and super helpful. She got me an appointment the same day. Mark H arrived for service and he was professional and had a good sense of humor. He didn't really seem to understand the problem with the thermostat but he agreed to replace it. Price seemed high but I really didn't call any other places to compare so I can't say. In the end, I unfortunately wasn't able to use their service because my thermostat was installed by another company who is now taking responsibility for replacing it. I would consider them again in the future because they are professional and efficient. I would however, suggest the company put their techs on salaries or hourly pays. Commission is no way for a service tech to be working.

Sandra Lambeth

The customer service has been exceptional! We had had a new AC/heating system put in yesterday. There was a awful humming noise when it would come on so I called this morning and they came out right away. diagnosed the issue and fixed it. Staling (not sure if correct) and Rich were super. Answered all my questions and explained everything very courteous and let my dog supervise.

Charles Sherrill Sr

Kyle checked water heater, toilet, sinks, garbage disposal. Kyle is professional and knowledgeable. He explained problems/issue that could occur and prevention. We fell the service we received was well worth the cost. Great job Kyle.

Alex Blair

This company is fantastic, made a call (8 PM or so) that my AC was out, covered that it was possible that it would be covered under my household warranty and encouraged me to go through that process. I decided I wanted a company w/ good reviews supporting me instead, and I'm fantastically happy with that decision. Working with Bill C. was a fantastic experience and he was utterly professional to get everything fix. Perfectly on time and done in under an hour, he was happy to explain to me what had likely went wrong and some steps to resolve it, and helped me sign up for the regular maintenance program to help avoid this in the future, obviously, I'll be working with these guys again!

The Appliance Guru

I had the YES! man come out and do an evaluation. They sent out Craig and let me tell you.... This guy knows his stuff! It is extremely rare to find a knowledgeable, seasoned, honest technician that has good customer service. I would 100% use them again and highly recommend Craig!

Phyllis Hart

Alex called ahead of the appointment as I expected. When he arrived he was extremely professional. He answered all my questions and gave me sound advice. I need a new thermostat and wanted a "Smart" one to work with my Alexa. He advised me of the types he was familiar with and I will set a future appointment for him to install my new thermostat. I highly recommend this company and especially Alex.

Marella C

Such a great and professional team. Mark put in quality time to inspect and give us an estimate on replacing our air conditioning system. Him and his team were able install our brand new system the same day. Will definitely reach out again for any air conditioning and plumbing services.

Purple House Properties

Why would you go with any other company. Yes! has been awesome ever time we have called them. We have used them to replace our water heater, and service our AC/furnace. Now, we just got them in to clean all the ducts and blower and other parts inside the unit. They are not cheap, but you get what you pay for, I think. Martin cleaned our ducts and unit. He was so communicative and flexible and efficient .He came at a time that was not previously scheduled, then was honest and said he would not be able to do a good job as the sun would be setting soon right at the time he would need to be on the roof cleaning the unit. We rescheduled for Saturday and he has was early and completed the job in 2 hours. Cleaned up nicely.

Gerald Clark

They checked my A/C to make sure it is ready for summer. The check was completed in less then hour. Technician was courteous and explain what he was going to do. Showed me the results of the inspection and possible options. It was a very nice experience from your company.

Dee Dee Tillett

Been dealing with Yes for many years but is the past few years scheduling maintenance service has been difficult. Today I had an appointment for both air conditioning & plumbing. 1st call had a scheduling conflict Jesse A was not available. So I rescheduled the air conditioning. The plumbing team of Mike B & Daron B came out and did a wonderful job. Talking with Mike he recommended Bill C as a backup to Jesse. To my surprise Yes called to schedule Bill today. Bill came out and to say the very least made me feel informed and confident in my choice to stay with Yes in the future. Thanks to all the gentlemen that had to deal with me today. You have all renewed my loyalty to Yes.

Stephanie Prokop

My husband and I were panicked when our downstairs AC went out and it was 113 degrees outside. One quick call to YES Air Conditioning & Plumbing fixed that. Originally we were given a service date 3 days out but after a last minute spot opened up, we were so glad to see our technician Phil F at our doorstep in less than 30 minutes of receiving our callback. He was quick, personable and know his stuff - we were super happy with his service and are happy to be cool again!

George Cox

We have never had such a superior experience with an HVAC company. The service was awesome, the techs were ultra friendly, the knowledge was thorough, and all work was done more quickly than we ever expected. We will never use another company other than this one.

Alanna Kate Derrick

I purchased an air conditioning check-up from Home Depot, and Josh was very informative in explaining potential future issues with our two air conditioning units. He was very friendly and took the time to fully answer all of my questions. We will definitely use this service again for future A/C needs.

Mary Koch

Very Professional!!! Everyone from the sales team, installing, and final repairs have been great! All the details were clearly explained during our purchasing and all of our questions answered. The install team was one time, polite and very professional. Finally the man that fixed our attic access was great too! he made the access look better than what it was before! I will definitely us YES! for all our air conditioning needs!!!

Marilyn Hanke

This Company YES, makes sure you understand what they are talking about. I've had the heating and air come out, because I was hearing noises. Joe Q was my service agent. He is an awesome employee. And he even got along with my dog. Then Cliff, the plumbing expert, went above and beyond taking care of my plumbing, including the connection under the kitchen sink , which no one I asked could fix. Thank you again Cliff. Also, the lady's answering the phones setting appointments, were so helpful. I could not believe, same day service. Very quick and helpful. Ok, now the noise I THOUGH was coming from my air conditioner, happened again, but this time I heard it, I was on the patio. It was the OLD refrigerator kept outside for cold drinks. Thanks again for great service.

Cynthia

I first met Doug who checked on the A/C and knew it was not fixable. Considering the unit was 20 years old, I was lucky it had lasted as long as it had. I worked with Mark J. to get everything established with getting my A/C installed and he was awesome. He sat down with my family and explained what our options were and told us what the process was for getting the A/C installed. When the system was installed, it was amazing to see how organized everyone was. Afterwards we had our ducts clean by Yes! also and Martin came over. Again, a fabulous job! I really appreciated how polite everyone was and even my dogs were relaxed around everyone. The politeness, the sincerity of everyone I met made me feel like I was well taken care of. I would definitely recommend Yes! Everyone cleaned up any mess that was made and they even made sure to close my side yard gate--which was super important to me because I have dogs. If you want reliable, hard working, ethical people, pick Yes!

Destynn Reigneer (Sean)

The website is bad, not with the times. And never got contacted back all day, actually ever. I even got an email confirmation that I will receive a call. Sad part is I've used them more than once and that's why I tried to use them again. First time I've had this problem with them. Contacted the other guys and had service the same day... I guess Yes is a No from now on.

Brian Peter

Been doing business with YES! For a few years now and they haven't disappointed me yet. They give you a time frame for arrival and have been arriving in the first 30 minutes of the time slot. Today was the heating inspection done by David C. Who was very professional and friendly took the time to explain what he was doing throughout the inspection. He didn't try to sell stuff he did give suggestions to have done over then next few years. He was clean didn't and wore booties so the carpet stayed clean. I had them here a week ago for an emergency water heater blowout and they were here maybe 15 minutes from the time I called and had the this installed very quickly and cleanly. They even cleaned the garage floor the best they could after the flood. I HIGHLY recommend you go with YES! Air Conditioning & Plumbing they will not disappoint you!!!

Robert Cowan

I bought an annual service contract that includes checking the AC units in the Spring and the Furnaces in the Fall, and also includes one Plumbing checkup where they service the water heater. I have been really happy with the people that were sent out. Both the AC and the Plumbing service guys were super knowledgeable and polite. My only issue with Yes, is that the cost of any needed repairs seemed a bit on the high side. The quotes that they gave me for water filtration systems and tankless water heaters were insane.

Allan Martinet

In July 2017, I had 2 a/c units installed at my home. I also purchased a maintenance contract and Jesse came to do our 1st follow-up service. Jesse answer all my question politely & with understandably answers. He also found 2-3 issues w/ my new units that need to be fixed. I would recommend Yes A/C & plumbing for the quality of products, install & great customer service they have given me. Jesse was the icing on the cake who was most excellent. Thanks Jesse /YES!

C. Morrill

I dealt with Alex personally and Tad on the phone. They were very professional and I am completely satisfied with the product (although probably the most expensive), but there was a definite lack of communication. The initial tech said he would be at my house for the install but was not, so the information that I thought would be relayed was not relayed to the install tech. I never met the install tech or signed off on the job. If he weren't able to be at the install, all he had to do was tell me. Otherwise I was left in the dark because I was at work. Tad left before I drove the 5 minutes to the house. Not the best way to do business in my opinion.

Julie Oxley

Being a single Mom and having just lost my job due to Covid-19 I tried to be frugal and purchased a water heater on OfferUp. I was scammed out of $250. I then purchased a home warranty, waited the 30 days to file a claim only to have the plumber, Advanced Home Service, come out & tell me I still needed to pay $665 which wasn’t covered by my warranty. I didn’t know what to do as I couldn’t afford that. I had been doing dishes with the hot water from my water cooler, boiling water & carrying it in stock pots upstairs for a bath and taking cold showers for 3 months. My neighbor knows Cliff works for YES and reached out to him. Less than an hour later Cliff calls to tell me that the company is donating a brand new water heater to me and he will be over after work to install it, free of charge. I have never had someone do something so generous as this in all of my 50 something years. I was truly amazed & thought there must be a catch. NOPE! Cliff showed up as promised, as professional & honest as they come. He offered exceptional service, explained what & why he was doing this & that. Had great conversation and a couple hours later I had hot water again. Times are tough for everyone and it’s truly beautiful to see a company step up and take care of those in it’s community. From the bottom of my heart, thank you a Cliff and YES! You are truly amazing. May you continue to be safe, healthy and prosperous 💗

Laurie Roelofs

We had a great experience with Yes! plumbing. Mark and Chris we very professional. We had to have our whole house re plumbed because of a slab leak. The whole team came in and guided us through the experience. It was a pleasure working with a company that did not look like a bunch of misfits. After all the work was done they cleaned up and double checked their work. A week after the work was done the supervisor Mark , came back out and checked on us. I would highly recommend these company. Also, they gave us a gift basket at the end. We found that to be very thoughtful.

Emmett Morgan

We got the special deal "Tune up" through Home Depot in Las Vegas, and of course it is an opportunity for Yes! A/C to find repair opportunities. That being said, they did a GREAT job for a discount price. We got technician Jesse Avitia and he rocks. He was trailing a trainee - Byron, and they were both very professional and friendly. They wore the booties on their shoes while in the house and were super respectful of our home. I followed the guys around and they were glad to chat with me and teach me anything I wanted to ask about. I watched them through the whole process and asked any question that came to mind - and learned so much about my A/C units, how they work, and smart ways to maintain them. I know that so far this sounds like a kiss-ass fake review, but I'm just honestly a dude who bought a house last year and new to the A/C maintenance game. Jesse was everything you could hope for in a repair guy, he said he has 11 yrs experience and I wouldn't doubt it. He appeared to confidently know his business. The guys were able to show me the capacitors that were starting to run low as they deteriorate over time, detect low coolant in one of my units, and show me the replacement motor and shoddy wiring done by previous repairs. I certainly recommend getting this service done, especially through Home Depot for the discount price. It's like less than half the price of a normal "Tune up/Inspection", and with two separate units it made a big difference for my pocket. I'm not sure if Home Depot subcontracts you to Yes! A/C every time, but whenever you're doing your scheduling, find out and see if you can request Jesse A.

Patricia Palmer

Phillip arrived at the correct time. Was polite, assessed the problem and immediately fixed it. Left everything just as he found it. I was more than satisfied with Phillip and the service he performed. As usual YES was the awesome Company I know them to be. You can't go wrong if you call Yes for either your air conditioning or plumbing needs.

Hilda Sayedi

I was trying to get estimate for installing 2 new toilets. Vegas has the worst plumbers. They make u wait for hours and don’t show up . YES technicians were at my door at appointment time. Team off two. Extremely efficient and nice. Estimate was clear no hidden costs. I didn’t use them . Their were out of my budget . They are dependable

Dionne Mateos

I was very impressed with the service. The technician, Alex V, showed up on time and communicated clearly what needed to be done. He was efficient, polite and neat. Alex took the time to explain the work and answered all my questions. The job was finished within the time and cost estimated and the A/C unit is humming along nicely. I will gladly recommend Yes! Air and Alex V to family and friends.

Dkutiej

Justin has been to our home several times now and he has always been polite and professional. He does his work and then takes the time to explain to us what he has done and why he has done it. He also takes the time to explain to us in terms we can understand any repairs that need to be done, and why they need to be done, now or as soon as possible. Again very professional and I recommend him highly as a repair service person.

Judith Ann Ruf

We recommend Yes Air Conditioning for cooling and heating problems and maintenance. Our call for help this morning was received by a very courteous, helpful operator. The Service Specialist, Bill C. arrived within the expected time frame and immediately set out to find the problem. He had our air conditioning back up and running within just a very short period of time. He was very thorough, explaining what he was doing, showing us the problem and answering any questions we had. We would welcome him back to service or fix our equipment any time. We are 20 plus year residents of Nevada and we feel that Yes Air Conditioning has given us the best customer service in those years. Many thanks to Bill C. and Yes Air Conditioning for excellent service.

Christian L

Joshua arrived during the specified time frame, he has a professional appearance and conducted himself like a professional as well. Joshua had no problem with me watching over him as he serviced my AC system, and he explained what he was doing as he went along. Joshua took his time to inspect and service my system and I felt comfortable with him, he is very knowledgeable and courteous. I will be requesting Joshua for my future service needs. As far as Yes AC and Plumbing is concerned, their prices are on the high side, I think they belong to a franchise network so they have to charge more, but they do quality work I must say!

Frank Ruffa

Wow! Great service! I was kept informed at every step of the way: from setting up the appointment to reminders and even a call just before Matt was about to show up. Matt is professional, extremely courteous and considerate. He took the time to explain what he was doing and what repairs needed to be done and WHY! He even went several steps further by making specific recommendations about future improvements I may want to consider as we upgrade elements of out home. This is a keeper. I will definitely keep this company on my short list of people to call when I have an HVAC need. I truly, highly recommend their services ... and treat yourselves by asking for Matt!

Stephen Maurer

I've been a loyal customer for 18 years. Both Eric and Ed completed the air condition/heater inspection with the quality service I appreciate. When they had completed the system checks they explained what they had found. Many thanks to both gentlemen for their service.

Brian Yurkiw

Kyle was terrific. Informative and helpful. He did a thorough review of our plumbing with a detailed inspection. We get an annual inspection and his was the best.

Malgrim Bluesummers

I am happy on how the visit went. They called an hour prior to verify that we were home and on their way over. Josh was very polite and friendly. He did our maintenance in good time and let us know about some preemptive measures we should take. He wasnt pushy about it thankfully, so I was appreciative about that. All in all, It went well on my end and have no complaints. Thanks for your service guys and thank you Josh.

Kathleen Eakins

Yes sent out Bill Cooper to do my yearly A/C tune up. When he arrived he was very professional. He asked if I had any issues with my A/C I told him no, but I did ask if he could double check the ducts. He went the extra mile and checked everything out. Before he left my husband and I were discussing our smoke detector that was too high to reach and replace. He overheard us and let us know that his ladder would reach and he would reinstall it for us no problem. We were so greatful because it needed to be up before we sold our home. He really is one of a kind. Thank you

Shawn G

I am very satisfied with Yes! Jason came to service my water heater and plumbing. He was very professional, and his knowledge and guidance helped me to make the best decisions. I have used Yes! a number of times, and have always been happy with their service. I will continue to count on Yes!

Bettna Jackson

Alex V. is awesome !!! We had a thermostat issue ... apparently, an old thermostat that had to be on a daily program which was not overidable (and not acceptable) ... So, on the same visit, Alex presented us with 3 options. 1 and 2 were contenders, but Alex introduced option 3 ... the Nest! We chose the Nest option which he highly recommended. He installed 2 of them in our house and we could not be happier, not only with the product but with Alex as well. He was not pushy ... rather, he is pleasant, professional, efficient and personable ...and most of all, my husband praised him as well. After all, one never knows what you get when you have a new stranger come into your home to resolve an issue that is essential to your comfort and well being! But we immediately took to Alex. We will definitely call for him if we have future issues. Thank you, Alex — you were great !!!

Pelony Dilara

great service! i really liked their upfront pricing. we just moved in to a new house and needed a plumber to fix some issues. we called "yes" plumbing company. they arrived at time and finished very quickly. Good job!

Jimmy Lee Smith

David C. came promptly and quickly assessed the problem with my air conditioning system. He courteously and professionally explained our options and repaired our unit. He was clean, professional and extremely respectful. Our house is cool tonight and we thank David and Yes! Air Conditioning for a job well done!

Dana Hayden

Yes personnel over the 11 years we have used their services have always been professional, friendly, courteous, quick to resolve issues. Mark Riley and Kyle resolved leak this morning. Great job guys. Thank you so much

Richard TheFirst

I am very pleased with the Yes! Air Conditioning a Plumbing work that they performed at my house. I was first contacted by a Customer Service Rep that set up my inspection appointment. She was very helpful and was able was easily able to adjust the time when I found I had to change due to guests arriving. The Senior Advisor called 1/2 hour before the appointment to notify me of the arrival time and did arrive within a minute of his promise. The inspection process was extremely well done and was extremely precise including a camera assisted inspection of the sewage lines. However, the Plumbing Service man Ivaylo B. demonstrated exactly what a truly skilled plumber should do in the installation of a hot water heater. I am very qualified to evaluate this kind of work being an engineer with over 50 years of experience and this man did "text book work" I was truly impressed. Thank you Yes!.

John Lehner

Ed was incredibly polite and very helpful. He explained all the work that needed done, and did an incredible job with a difficult repair on the hot water tank. His install of the kitchen sink faucet was perfect. I could not be more pleased with the service I received. I would recommend YES and Ed to anyone!

Ash

Great customer service and quality work! Someone came out the same day we called and they explained everything to us and even worked with us to not install anything which was unnecessary saving us money and time. They worked quickly and everything they fixed works wonderfully now! The work done also looks very nice. We will definitely be using Yes! again as well as referring to other people.

Amanda Chan

This company is good but they do not work with warranty.

Antoinette Harvey

Yes Air Conditioning responded in a timely manner and was able to replace my unit in one day. Everyone I interacted with was very professional. The tech was able to explain everything very thorough. I would recommend this company because they deliver a very high standard of customer service.

Gary Morris

Wow, I know a good service man when I meet one. You see, I own Gm water solutions and Eclipse pools. So I know a good employee when he come around. Please give david some kind of reward. He went though my system and explain what he was doing while he was doing it. This raised my comfort level. No matter what you get done in this day and age you want to feel like you got your money's worth and getting a little bit of knowledge about your system doesn't hurt either. The lady on the phone was very polite as well. I'm going to take these examples and teach my team how they should be. Thank you Gary Morris Your 3rd generation pool man

Frank Gerencser

Our A/C unit stopped working and we called Yes and signed up a service contract. Rob E. (Plumbing) came out and did a general inspection - all was fine except he found a leak "Pressure Vacuum Breaker" completed in a quick time we were totally impressed. Rob first cam in and inspected inside our house and than outside and noticed the leak - he than sat down with us and explained everything that needed repair and the cost associated with that service - we were quite happy with his professionalism and smile - we would us them again.

Shelley Rutger

Josh T was excellent and provided a lot of info about what he had done. He was very professional and friendly and careful of our surroundings. We would call on him again for sure if we need more done with our air conditioning. Yes, overall has been very reliable and prompt when needed.

Scott Davis

Wanted to share an experience I had with YES... I have my service done twice a year for heater and A/C, not to mention Water Heater. This years Heat Service was a bit of a challenge.... The first service tech came in checked the furnace out and made a decision that the Heat Exchanger was rusted and could leak fumes at anytime. He showed me a video, couldn't tell what it was and that I needed replace it (whole system) that wasn't in my financial plan. Called YES and spoke with a John, he assured me he would get in touch with the tech... well we lost some communication there, but in the end Bill and Josh were sent back. I crawled into the attic space with them this time. Bill was a great help and took some great pics that made sense to me! Took the blower out crawled into the unit. Long story short... he identified some hot spots but no rust or damage. I would like to see Bill C back for the A/C check in 6 months not to mention the Heat Check next year! Thanks Bill and Josh...

Kathy Myers

Josh came out to look at and service, if necessary, the furnace and air conditioning units. Everything was found to be in perfect order as the unit is just one year old. I expressed that the new unit has also cut my electric bill in half from previous years with the old units. Josh was very professional, friendly, and courteous. I appreciate all of the service I received and give him a definite 5 star rating. I will continue to use Yes! for all my plumbing and air conditioning needs. Thanks again - K

Adolfo Romero

My AC unit stopped working suddenly without warning as I was heading out for work. It was 100 degrees out side and supper humid. My wife has a heart condition and we have a 3 year old, and dogs at home. I tried to go through my home warranty but the company they referred me to were kind of jerks. Said they could not help me until the following day after 1 pm. My wife and I were frantic. I always see and hear the ads for YES and thought why not try them. I am so GRATEFUL for this company. They were friendly from the get go. The call center was professional and friendly. They got me an appointment within one hour. WOW that was service. The technician they sent was the most friendly and personable I have dealt with in many many years, Richard French was a God send. He did not try to push any unnecessary repairs or extras. This company and service rep get my seal of approval and I will be using them again, and you should also. Thank You, Adolfo A. Romero Jr.

Patrick Oconnor

Jason did an excellent job checking our plumbing and water heater. He was very polite. He told me that my shower needed to be replaced and recommended a tile shower pan instead of fiberglass. He was very helpful of any questions I had.

Sara Carannante

Josh T & Chris N showed up to look at my Air Condioner. They we're kind, courteous, personable and went the extra mile to explain everything that they were doing along the way. This is the way customer service should be. Three Cheers to Yes Air Conditioning & Plumbing for having Josh T and Chris N on board. I am delighted and pleased with their excellent and outstanding customer service and will be calling back in the future. Thanks again Josh T & Chris N. If you want the best, call Yes Air Conditioning & Plumbing and ask for Josh T & Chris N.

Michael Perkins

As always, we are always pleased with the service we receive from Yes AC & Plumbing. Jennifer was very polite in advising us the their technician was on the way. Josh arrived right at about the time we were told and, also was very polite, efficient and professional. Josh explained everything in terms we could understand. As long as Yes keeps employees like them on the payroll, we'll always be loyal to Yes AC & Plumbing.

lily haspert

Mark and Dalton came out same day to give me a quote for a tankless water heater as our current water heater was broken. They answered all our questions. In the end we decided to go with a tank water heater because the house is a rental property but they came out the same day and installed a new 50 gallon tank water heater. This is a great very responsive and reliable company all the way around.

Mona Willer

Technician and advisor arrived on time, introduced themselves and reviewed the processes they were here to perform. Upon inspection of my water heater, Mark noted a leak that apparently had been there for quite along time considering the chemical/water buildup on the pipes and on top of the tank. He took a picture to show me what was wrong so I was then able to make an informed decision regarding what replacements I needed. Everything was outlined completely and if I had a question, Mark was able to show me and re-explain. Other issues were discovered and I decided to have all the necessary improvements done. He was thorough, respectful of my property and very professional.. I would definitely recommend this company for heating, air and plumbing as I also just had my heating/air conditioner replaced as well (MY HOME IS 22 YEARS OLD)

Randy Littlefield

Great service, had Craig come out to do service inspection on my existing 15 year old Air conditioner and he showed me how poor condition it is in, He had a salesman come out and went over my options, Had the new unit installed the same day and had my ducts cleaned as well, everything done professionally, quckly and cleaned up when done. I am very happy with these guys , they did a great job. Thanks Yes Air conditioning and plumbing. I feel confident I will have years of service from my new Air Conditioner and heater with the 10 year guarantee as well.

Liz Sanders

They did a excellent job for me they fixed my air conditioner unit after a lot of companies gave me the run round around ask for Chris he did good good job My unit was on top of house and he did a excellent job Call and ask for Chris to help you You want go wrong

Mr. T

Jesse came out a few weeks back and serviced my outside Air Conditioning Unit and was very friendly, knowledgeable, quick and on time. Today, he serviced a problem with our HVAC unit and was again friendly, knowledgeable, quick and on time. It is so refreshing to have a company in sin city that is quite the opposite. Very honest and dependable!

DansJets

Today, August 01, 2017, we had Alex V come out to our house once again to check on the downstairs air conditioner, as he serviced it last month. Everything has been working great, in fact, you will freeze yourself in this house, the air works so good. Anyways, we had him come back, due to the fact, that the air conditioner sounded a bit on the loud side, when running. Alex came and re-adjusted the unit making sure all was good with everything locked down and also put a dampening part on the frame to keep it smooth. All is quiet now and my wife is very happy. We want to thank Alex again and the YES team for their fine service and taking care of their customers. It's nice to have people take care of these big home items, that really enjoy their work and get the job done, and that is the YES team. Thanks again Alex, you are 5 stars all the way. Dan and Char

Bon702

I called for a water fixture repair for front yard hose. Great job there! My tech found another MAJOR problem with main shut off valve to house. He repaired with the best work possible. I even signed up for a maintenance plan for water heater drainage maintenance, air conditioning, heater maintenance. If I have any future problems regarding plumbing, etc., I'll be calling YES only! Licensed , Bonded and insured. ONLY WAY TO GO!👍 Ps They all have CLEAN uniforms, they are clean, well groomed and don't smell of cigarettes. That itself, I appreciated! Bonnie T.

TERRY SHAFFER

Daron Branch was our plumber today from YES Plumbing. He was very professional and very knowledgeable about our water softener. He recommended that we replace the softener with a whole house filtering system. He explained why the filtering system was better. His explanation made sense an we had him put in the new system and remove the old salt system. We had other small jobs scheduled for him. He was very good to work with and did an excellent job. Very good work, Daron! Thank you. We loved it! Terry

Travis West

Yes Air Conditioning is awesome. They are Fast, Friendly and Honest with very reasonable Prices. Ask for Richard French, Very Knowledgeable with complicated systems like mine. I had other companies take a look at it and they gave up. Rich stayed on the project, communicating every phase and was a pleasure to work with.

Judith Gray

Yes AC & Plumbing have provided maintenance and repairs for several years including seasonal checks and emergencies. The technician(s) always prompt and fulfill appointments and I like the heads up call to alert me that the tech is on the way. Everyone is always courteous and polite from the office to on site personnel.

Benjamin Certalic

AC went out, so I called YES! They sent over Alex, and this is the second time he has came over to do a job for us. He did an outstanding job the first time so I'm glad they sent him again! Alex got the job done quick and efficiently, and was able to diagnose and repair the problem in a matter of minutes. And as always he explains to you what he is doing during each step of the process. He's got a great personality and is easy too talk to. So if you're looking for an a/c company, look no further, cause YES! is the company to go with. Request Alex V. as your technician and he will get the job done right! Thank you again Alex, you saved me and my wife from roasting in this Vegas heat!

Jennifer Nash

Called Yes to do an AC check & I'm very glad I did. Alex did an awesome job & cleaned the outside unit & shared info about what to expect from my AC in the future. I used to be able to hear when air started & now it's super quiet. Alex was very polite & suggested services to help keep everything running well & extend the life of my AC unit.

Jackie Bennett

Sept 14, 2016 Service Specialist Jesse Avitta along with his partner Sandro came out to my resident to conduct annual service on my A.C. unit. These are just a few of the qualities they present: Courteous, Promptness, Honesty, Truthful, Trustworthy and Knowledgeable. I'm very satisfied with Jesse job performance and Trust. I asked questions concerning my AC and he provided truthful answers. His partner Sandro explained it a step further which ensured me the both are very knowledgeable in their field of work. I'm pleased I can trust YES to provide me with exceptional service and Trustworthy Service Specialist. I'd like to say Thank You!!! Very Respectful Ms. Bennett

Cynthia Orengil

My air conditioning stopped cooling at 10 am on this 101 degree day. It is now 3 pm and the house is cool and comfy thanks to the Phap, the service technician who solved the problem in about half an hour. Phap was super efficient and even changed my filters and trimmed branches around my air conditioning unit. He had a great smile and explained everything I needed to know. My unit was still under warranty so the service was free, a nice bonus. I highly recommend this company because they scheduled the appointment and fixed my air in such an efficient manner.

Nelson F

Very knowledgeable and honest. I felt confident that Bill was helping me solve my heating problems and not trying to lie his way to a big pay day. Would recommend Bill's service to friends and family. Will definitely be contacting Yes Air Conditioning & Plumbing for an air duct cleaning in the near future.

Robin Sanders

Philip was very courteous & respectful of our home. He was also very thorough & very personable & friendly. He not only explained what he was doing & why, but SHOWED me the corroded rod from our water heater! I would highly recommend him for anyone using Yes's services!

Chris Myers

Chris was great!!! Very responsive, professional and attentive to my needs during the visit. Would highly recommend Chris and Yes again!

Suzanne Chinnock

From the time I opened the front door to Joshua, I could tell it would be a pleasant experience, and I usually stress out during repair visits. Joshua put me at ease with a pleasant banter and informative manner. He was very knowledgeable and tidy as he inspected and cleaned everything pertaining to our AC and heating units. The necessary repairs were done efficiently. I would definitely use this company again. Thank you for sending Joshua to us.

Noah Harvey

The Tech Richard was very patient with me, knowledgeable and professional. He explained everything to me in a way that made it easy for me to understand my problem and made recommendations to best solve my heating issues. Highly recommend!

John Boland

Jennifer made sure my fall heating unit inspection went as planned. With our first cold spell Yes was very busy that day, but she went the extra mile to make sure someone came out to our house. Thank you, Jennifer! Joe Q and Keith came out to inspect. and adjust our unit. Not only did they do a great job, but they were also professional and courteous. They explained everything to us. Thank you team for your good work and commitment to excellence.

William Simons

My A/C went out. I called and a tech was at my home in less then 2 hours. 12 year old heat pump. Not worth repairing compressor problem. Decided to replace rather then repair. I have two units on my home, so I had both replaced. This was done the next day. It took a while to find a cabinet that would fit without moving a chimney and redoing the roof. The replacement went very well. The crane and a tech arrived very close to when promised. The team work was very professional. Eventually two more techs arrived to assist. This crew was excellent. Time will tell if I am happy with the equipment. I can't say how the heating will work, to hot. I was not in a position to compare prices. I think the price was about right, no real bargain. I have used this company for many years, since 1984. They have always been there when needed.

R Baker

Brent from YES came to my house last week to perform regularly scheduled Autumn maintenance on my aging HVAC. Brent found that I would need a major part replaced to maintain proper heating. He also noticed that I wasn’t getting good air flow from my vents and further investigation revealed that the duct system was in very bad shape and leaking air. I agreed that the duct work needed to be replaced and also decided it was time to say so long to my old HVAC. 24 hours later a team of 8 YES employees had replaced the old duct work and installed the new HVAC—just in time for the cooler weather we are experiencing. It’s never fun to face major home improvement expenses but it is nice to know that I will stay warm this winter and cool next summer. Everything seems to be working OK and as near as I can tell it was a job well performed. I’m not aware of any problems that occurred during the work. I will continue to work with YES in the future thanks to Brent and his team.

Kate Rogers

Joshua did a great job repairing my broken AC unit. He inspected the unit thoroughly and explained in detail what was wrong and what the cost would be to repair it properly. The repair was delayed by a day as a special part was needed and the repair was completed by the next day. Joshua kept me apprised of when the part was received and how soon he would be able to get the repair completed. Joshua was very courteous throughout the job. He even waited patiently for me to get home for my service appointment as I was delayed due to a heavy traffic. I would definitely use Joshua again!

Michael Ballantyne

First day of AC use and it wouldn't shut off. I scheduled a $49 support call. Josh arrived, listened to my description of the problem and began investigating. Upstairs thermostat not responding, but the system seemed okay. I mentioned that I had recently had NVEnergy thermostats removed and my original ones replaced. Josh discovered a disconnected wire and voila! He also recommended replacement of the main contactor because it was showing a lot of wear and in danger of fusing closed. He offered to just do the complete service which had not yet been scheduled on my plan and waive the $49 support call fee! Along with this great service, I got lots of info about thermostats from a really nice guy!

P. Elaine Smith

Jun A. was the specialist assigned to inspect my AC unit. He arrived on time. He was courteous, knowledgeable and informative. He answered all my questions to my satisfaction. He also explained the program that would allow me to get regular inspections during the year. I greatly appreciate his thoroughness in explaining how to keep the unit functioning with regular inspections and changing of the filter. I am well satisfied with the service and the Specialist. I would request him again.

Steve LaMarr

Matthew and his crew showed up a little late due to a previous job. I was contacted prior to the end of the window and was explained the previous job was taking a bit and the crew was on the other side of town. Cheri called and said the crew would be there very soon. I received a call and the crew showed up as they said. They both took their time to answer my questions and what to look out for in the years ahead. Yes air conditioning is expensive but they are a call away 24/7. I would recommend their maintenance package, it does save money if you need repairs. I do travel from time to time and it's comforting to know if my family needed help with house, they would be there as soon as they called!

John Carr

First of all, Sarah was extremely helpful when I called for service. Granted as the time grew closer for the Pro to show I did call back just to make sure I was still on the waiting list. I was then informed that the Pro was tied up on a previous job, but as soon as he finishes, he would be on his way to me. When Cliff arrived, he was very friendly, and explained what he had to do to complete the job, and how much it would be. I was extremely pleased with the work done by Cliff.

Papa Yerr

We’ve used YES for all our heating/AC and plumbing work and have always been very satisfied with their service. Alex V. came out yesterday to do our seasonal service on our heater and was great. Very friendly, polite and professional. I would highly recommend YES to anyone needed their services

Kathleen Heide

Craig arrived on time, wore the booties, and asked about my concerns before even getting starting on the service check. He set the thermostat to no programing so that I could set it at whatever temperature I preferred, and it would stay there until I changed it, which is my preference. He explained everything clearly, was curtious in his demeanor, and very helpful in making sure I understood everything and had all of my questions answered. He was thorough and efficient, and I couldn't be happier with my experience. Sergio also came in properly suited and made sure he understood my concerns as well. He reiterated what Craig was explaining and was thorough and professional in his part of the servicing. It was nice to see Craig making sure Surgio was doing everything properly without without making feel like he didn't. As a former teacher, I was impressed with how Craig was mentoring Sergio! You have two good men here, and they represent your company well.

Susan Fuller

We were scheduled for our biannual tune-up/check-up for our furnace and AC units. Craig was extremely efficient, completing the job in about 1 1/2 hours vs. the estimated 3 hours. He was friendly, took care of things, observed some things my husband had added for energy efficiency and made reasonable recommendations.

Nikki D

YES! AC & Plumbing came to our house to install our barrier after the new AC and furnace was installed. Santiago was one of the installers. My carpet isn't that great but he went ahead and placed plastic all the way from upstairs to out the front door. He worked with a partner that day named Jorge and they worked well together. They definitely had a routine going and they were very efficient. They were both very professional and friendly. My dogs kept barking at them as they were going in and out of our house but I thank them for being so kind.

Elaine Guyer

When ones a/c ceases to function, this is the absolute company and employees you want to be compassionate, understanding and caring....... These people make it their PRIORITY to assist and resolve the situation in the utmost expeditious manner! I personally have some dire medical issues and all my pets are seniors -- one with critical heart problem...... Justin F. was tech that came to my residence -- temps were 110-112 next day...........He diligently preserved until he resolved the problems..... At ALL times he was extremely professional and personable with an awesome showing of concern for the burden to me /pets having no a/c..... He NEVER indicated lack of repect/manners and was very kind to my pets!!! When problems resolved he politely showed me invoice and explained everything done and answered all my questions to my extreme satisfaction! Recommend to anyone -- buy your warranty!!! EVERYTHING (parts) covered -- so instead of paying a couple thousand -- I just paid labor!!! Sorry this is so lengthy -- I ABSOLUTELY RECOMMEND this company for all needs/services they provide! I WON'T use another should any other needs occur...... ☆☆☆☆☆♡♡♡

doglover5837

Chris and Jason were awesome. We ended up going with another company only because YES didn't include the concrete for the huge job we needed done. It was a big mistake and we should of stayed with YES. Remember, cheaper isn't alway better. I'm rating them a 5 star just because of the great service that was done by Chris and Jason.

Sharyn Robbins

I have a contract for yearly checkups on Heat, AC and plumbing. They've done the work since I moved to town. Though higher priced than most others services, the work and workman and thorough. They exhibit professionalism, courtesy, and knowledge. I just wish the prices were lower, especially since I am a customer with a contract and have had them do the upgrades (furnace, AC and hot water heater). Maybe something to consider for longstanding customers. I do like the fact that I don't have to call them for contractual service checkups...they call me. Everyone of their service techs know they're jobs.

amassiel

I want to thank "yes" for the quick response to my call, in less than 20 minutes the technician was at my house to solve the problem of my air conditioning equipment. But I have to give special thanks and acknowledge the work of technician David C. who has come twice to my house and has behaved very well. He is efficient, kind, knows his work perfectly and explains everything he is doing, he speaks English and Spanish and communicates very well, people like him deserve the respect and admiration of the community and the company where he works. Thanks, David!!!!,,,, You have made my night better because I thought I would not be able to sleep with the hot temperature. Thanks to "Yes"! My real name is Amador Pino

christina stanley

About a month and a half ago, our water heater broke and leaked all over the garage. I called Yes!, talked to Valetta who was very helpful and kind even though I was panicked. She was able to get service out immediately to fix the problem. Trumayne and Ryan, the service specialists, installed the new water heater and educated me on a few things we could do to better take care of the new water heater. They were very professional and friendly. 6 weeks on, we have had no problems. Great people to work with.

Julie Woodward

We've had a service contract with Yes! for our plumbing and AC for a few years now. The service has always been excellent. From Maria who scheduled the appointment to fit our schedule, to Jerome who serviced our old AC (and helped us to decide it was time to get a new one) to Austin and Jimmy who installed out new AC, there are none better!

Donald Schoengold

Very satisfied with their service call. I had them is because I thought that I had a pilot light problem on my hot water heater. Turned out to be a user error on my part. Chris told me what I was doing wrong, gave me some suggestions on how to save money on my gas bill and was very helpful. The service call only cost me the onsite visit cost of $29. I will definitely use Yes! AC when I have other plumbing problems.

BA Jackson Johnson

Mike R was amazing. Very dedicated to customer service. Friendly and curious and knows what he's doing. Did a great job. It took longer than expected and he keep such a great attitude about working later than anyone expected. YES hires the best people and obviously does training. Good job.

Barbara Richie

From the very first phone call to the finished installation of our Dual Unit AC the entire process was seamless. The staff are knowledgeable and friendly. I hardly knew they were there. While it was a bit costly I'm confident our household will benefit for years to come. Thank you Yes staff for a job well done.

Earl Stone

I have been a customer of YES for over fifteen years. The reason I've stayed is their service and personnel are far above the norm for this city. The scheduling is simple, and I appreciate their two-hour window. Always punctual, the service techs are polite, knowledgeable, proficient and clean. And they leave your home in at least the same, if not better, condition that when they arrived. YES even lets you work with a technician whom you prefer upon request. I give them an unqualified across-the-board "best" rating.

Maryann Moretti

Rick was excellent. He understandably explained everything and options available. We went for a new water heater which he installed quickly and with great care. His clean-up was impeccable. I will definitely ask for Rick if new projects present themselves. Plus VET.

Sam Williams

I am very happy with the services provided by Yes Air Conditioning. Jack, the Customer Service Rep, listened to my problem and scheduled a service call quickly. Jerome, the Tech, was on time, quickly took care of the problem and the charge was within reason. Yes was referred to me by Home Depot. I will use both the next time I have an air conditioning problem. My wife and I thank you. Regards, Sam W.

Lindsey Filiberti

Parents were selling a home they bought for my sister. Went through hell trying to get the house in order before putting up on the market. Had some work done by unlicensed "contractors", turns out these jerks poured concrete down the shower drain 2 days before my parents were going to list the house and leave to go back home after being in Vegas for over a month! Called Yes! and met the most amazing team members: David, Aaron, Joe D., Joseph, Fernando, Jason & Pierre. These guys did right by my parents. They not only fixed the problem, but found things that werent to code and things that were just down right done incorrectly. One of the guys even gave his personal cell to us if we had any questions or issues during the whole process. They cared about my parents plight and wanted to do the right thing by them after all they've been through. I love these guys for treating my parents and myself with respect and they were so honest with us. It's hard to find great, honest people who care about the work they do and the people they are doing it for. Hardest working group of guys in town with hearts of gold! Love them and would never hesitate to recommend them over and over!

Mia Watson

I was super scetical in the beginning to use yes after a nightmare with Cool Air Condition & Heats dishonesty. This company attempt to pull a fraudulent stunt. However I was satisfied with the entire outcome. The service was super professional, very honest no hidden charges no attempting to take advantage of me and my desperation to receive air in mid-summer. Joe was superficial and dedicated to assisting my needs and that was a lifesaver. Very on point and knowledgeable. Now this is the way a company should be ran, with honesty and integrity. I will not use any company other than Yes for my air conditioner needs. Stamped Certified !!!!

Lisa Niemczura

Thanks to Alex V and the Yes Air Conditioning & Plumbing team. My air conditioning went out late one night, I randomly found them on a google search and left a message through their webpage begging for help. Within an hour, maybe half and hour I had calls and texts telling me they could help me late the next morning. I made an appointment and after a rough night, and a rough morning Alex V found me at the early end of the estimate and in short order my air conditioning was cooling the condo again. For the fact that I can sleep tonight and that it was done in a fairly quick manner I am grateful and it well worth the price I paid. Thanks.

Diane Riccio

I Call Yes Air Conditioning and Plumbing. I have having issues with my Air and Heating unit. Jun arrived prompt and was very professional. He ordered my part I will have it put in Thursday. This company is very nice, Professional, and are reliable. Thank You! Diane S Riccio

Monica Bonnem

Bill showed up when promised and got to work right away. He checked everything and immediately found the problem. We needed a new motor/fan assembly in our furnace which operated the AC blowing the cool air through the house. He had to leave and get the motor. He returned at the estimated time and installed the motor and we had cool air! It was wonderful. Bill had already quoted and explained the cost and that's exactly what it was when he finished and presented the bill. No additions or "surprises". We are very satisfied and will definitely ask for Bill for future cleanings etc...

Terry Bushnell

The first hot day and guess what? The air conditioning didn’t work. I placed a call to Yes!Air Conditioning and Plumbing. They sent Alex out. He arrived on time and assessed the whole air conditioning system and came up with a fix. Alex was professional and explained what needed to be done. Very satisfied with the service and work.

Dawson Builders

Josh showed up on time and started his work immediately. He let me know each step that he was doing and answered all my questions. Very professional, clean and polite. He was very considerate of our home. It was a pleasure having Josh service our two units.

Martha MacIntosh

I like dealing with Yes! Air because their technicians are very good at what they do, they are punctual and very neat. Darren, D'Angelo, and Mark were here yesterday for plumbing and air unit checkups. Great guys, personable, polite, just very nice guys. Recommend.

James Casey

I recently had Yes A/C provide winter service for my HVAC system, which it has been doing for more than ten years. As in the recent past, and pursuant to my specific request, Bill C was sent to take care of the equipment. I ask for Bill because I have developed a significant degree of user expertise in the field and can see that he most definitely knows his business. Beyond that his personal attitude is exemplary. During this visit he had an assistant in attendance, Javier S., who demonstrated a very noticeable skill and pleasant demeanor as well. Both men are a credit to Yes.

Kitaka Jones

The Technician was very professional and explained every thing. I will have my ducts cleaned and central air unit checked very soon, once the season change. I love Home Depot and appreciate YES' service.

Mark Lutz

Home AC wasn't working in the early hours of Labor Day,. Called Yes, and they promised to send someone by the next afternoon. I was able to get someone from another company, Air Supply, to come sooner, and their guy said that the system was worn out and offered to sell us a new one. When the Yes man, Phap, showed up, he fixed the problem quickly and easily. Saved us thousands. Not only was Phap admirably honest, but he also showed me, in detail, the condition of our AC unit. We are most impressed.

Patrick Worley

Alex V. and the rest of the crew at YES! Air conditioning and plumbing are life savers. Our AC went out on the hottest day of the year and they were there the next day. Alex inspected our AC and let us know our options. He was professional and courteous throughout. I highly recommend the company.

Mark Handelman

Alex serviced our office building and was professional and courteous! He arrived on time, and performed the requested service in a timely fashion. I would HIGHLY recommend Alex for your cooling/heating needs. It's not often you receive such customer service these days. Alex is first class!

Mark Morgan

YES Plumbing Representative Alex V. was coming to our home to do an annual air conditioning inspection. When he arrived he discovered and brought to my attention that our air conditioning unit had froze up and that the fan in attic was no longer coming on as needed. Because of the age of the unit we opted for Alex to present our options in regard's to a new air and heating unit and we made our choice. The unit was installed the next day. Alex was very knowledgeable, personable, and professional. We appreciate both YES Plumbing and Alex for their help.

Mark Horsley

I needed some help with a problem toilet. Looked online and found Yes Air Conditioning and Plumbing. I had used them for something a couple of years ago, not sure what. Through a chat from their website I was immediately connected and within 30 seconds had an appointment in a couple of hours. Chris and Jesse showed up and went right to work. Within a couple of minutes it was clear what needed to be done and the job was completed within about 20 minutes. It's nice to work with a company that is so accessible and professional in their work. Thanks also to Dena who made the appointment.

Mary Kampa

What a great fellow Phap is! I called early this am and he arrived within the hour to fix our AC. I had Gottel out for a routine inspection and servicing on Wednesday. They gave us a long list of items that needed repair to the tune of over $1050.00 and also suggested that buying a new AC unit may be needed. We decided to think about it and discuss with our daughter. I thought it curious that the AC unit did not work after they left. We tried flipping the breakers and resetting the thermostat. It simply did not work. We spent a most miserable night trying to sleep. We decided to call a different company as I no longer felt comfortable with Gottel. Come to find out, the fan in the heating unit was turned off. Without that turned to "on" our unit won't work. Phap flipped it on and our AC works again!. We were not aware of the on/off switch in that place. I felt he was honest and fair with us. Did not charge us to flip a switch, but I can guarantee you that if we need work on our HVAC again, we will be calling Yes! Thank you so very much for your time!

Jeff

Bill Cooper did our maintenance service on out Heat Pump. He was courteous and wore protectors on his shoes when coming inside. It looked like he did a very thorough job. He even found out why our condensation drain pipes were not working properly and fixed them for a small additional charge and made sure everything was working right before he left. Thanks!

Shirley Miller

Phil is very experienced, knowledgeable in his line of work and a fine representative of Yes company. He performed his inspection of the AC system in an efficient manner and then spent a minute or two explaining to me the operation of the system and how to check the system to determine if it was going to fail on a near term basis. I appreciated his input and will recommend him to any of our friends.

Fred slick

Jessica was polite and helpful. James W. (plumber) was knowledgeable, courteous and HONEST. He should get a raise! Didn't need work done after he inspected connections for my stacked washer/ dryer...and no charge for the visit! I will go to Yes Plumbing first for any plumbing or heating problems I may have.

Howard Greene

David called before arriving and arrived within his scheduled time! He began his maintenance and inspection of my Amana unit as soon as he arrived! He replaced a warranty part! David checked all our vents, filters and thermostat! David was very thorough! We will request David for our next maintenance call! We've been a customer of Yes Air since Jan 1, 2010. Yes Air regular maintenance calls have saved us $100's major parts replacement cost!

Denise Ellsworth

I couldn't be more impressed with the service and expertise that Yes Ac and plumbing showed on my service call. On time, thorough explanation of the problem, resolution, and pricing ,they are very professional and knowledgeable. I will continue to use them for any other plumbing problems we may inconter. I highly recommend Yes AC and plumbing!

Kat hemrich

Alex from YES A/C was very kind. I was out of town from Austin, TX, visiting my parents because my Dad was diagnosed with Cancer & Alex explained that the check on our A/C was already paid for. He took about 20 minutes or more to check my parents A/C and then he was done. No charge! He was very respectful of my Mom (who has dementia) and courteous to me. I'd recommend him again for sure!

JB Contardi

David C was super nice and friendly and knew exactly what he was talking about. He did an amazing job fixing my A/C and the mess that the other A/C company left us. Thank you so much for all your help! and too the YES! staff as a whole, you guys are AMAZING! Thank you again for all your help. I will recommend your services to everyone that needs help with fixing A/C and Plumbing! I never write reviews however this experience with Yes! was so good that I was left no other choice but to do so. Thank you!!!!!!!!!

Ron Smith

Two Stars: They try to hook you with an up front $50 to assess. Which semi locks you into them doing the job. They then follow with free assessment if you refuse the $50. Their prices are very high. Two stars for their four hour window to show up, but they will even move that around to circa an 8 hour window once you are committed. Four stars for their friendly demeanor and generous with their advice even if you do not commit the job to them.

Anne Monterio

Daron B installed my master bath sink faucets. Excellent job. Very professional, very personable, very knowledgeable. Mark R, supervisor, laid the groundwork and then left the installation to Daron. Mark provided significant feedback about next steps that I might need to complete my basic plumbing issues. I'm most appreciative of what Mark and Daron did, and what Yes AC & Plumbing has provided so far.

Connie McDonald

We moved to Las Vegas from San Diego in July 2018 and purchased our home in September. The previous owners had a major problem with the air conditioning system. They had another A/C company fix the problem. However, a subcontractor fixed the ceiling due to a water leak. There was a lot of sheet rock dust in the ducts which wasn’t cleaned out. When we moved in, my husband contacted the YES a/c and plumbing Co. to cleaned it out which occurred today 10/25/18. Martin was our service specialist. This is our 9th home and have dealt with tons of contractors. Martin showed up in his company uniform which was nice looking and so professional which also displayed his company logo and badge. He explained in great detail what his service entailed. That has never happened to us before.He cleaned our system; ducts and vents. This is a 4500 sqft house and took abt 4 hours. He apologized about the blower noise. But we didn’t mind because we really believed these ducts had never been cleaned since it was built and now it’s much filthier due to the recent a/c and sheet rock repair. He was so professional, dedicated and meticulous at his job that we told him to let his management personnel know that we want him to service our home in the future . We were willing to fill out anything in writing to that affect. He’s that good! Thank you very much Martin for everything you did for my family. God bless you.

Lenora “Nickie” Woods

Phap is an excellent representative of your company. I only received a tune up. He was concerned with what I needed to have done to my air conditioning unit that he felt like he was ripping me off. I will definitely call Yes! Air Conditioning & Plumbing in the future.

Douglas Kealoha

Would've given 5stars if it wasn't for the service/support with the call center. Technician (Chris) arrived, worked on the issue and resolved it while updating a few extra deficiencies. Knowledgeable and friendly techs that do a great job.

Pamela Tognoli

Say YES!!!! After waiting two days for two different plumbers who said they were coming from Climate Control and Rooterman who NO SHOWED us but said they were coming - we called YES Plumbing. They came within 2 hours and were so professional, reasonably priced and actually followed through!!! Andrew Maxwell, you saved us- thank you so much!!!!

LD Dent

Jesse A. is very professional and polite. Jesse smiles and is very personable. He asked if I had any questions before he started the maintenance, he then explained what he had to do and then he asked if I had any questions after he was finished. We have used Yes! for years now and we are very pleased with this company.

Eddie Page

My service specialist was Phap and he was excellent. He examined my 25 year old AC and heater units and pointed out what was deficient and what I needed to do sooner then later. He didn’t pressure me to buy anything and did a very thorough job. I would and will strongly recommend Phap to my family and friends.

Susan Richardson-Kaumans

I was very pleased with Joe Q! Friendly, (even with cats!), efficient and, as in previous experience with other Yes service men, willing to go the extra mile. Accurate evaluation of a situation which has plagued my home since we bought it 20+ years ago and able to give FREE advice on solutions to make my living situation better. Both the plumbing and A/C sides of the whole company are very reliable and well informed. Little tweeks are not above them to fix on the spot and as a wife without a DIY husband, I thank the good Lord above for those little fixes I don't have to worry about!!

Robert Desario

Outdoor hose spigot needed to be replaced due to it being stripped , called yes air conditioning and plumbing so they charge you $50 just to come out which is not a problem figuring it would be a minor repair and a 20 minute job to my surprise it was a 10 minute job and they charge me $286 after taking off the $50 coupon I gave them paid it cuz I didn't want to be inconvenienced of having other plumbing services come out but for 10 minute job $286 just sounds like robbery so just want to let you know you should look at other options before choosing yes air conditioning and plumbing as I for myself next time will not be using yes services ever again yes servicemen who came out were professional but the price was not right 👎

Beth Freerksen

We have been with Yes for 12 years. Although, pricey, they provide a fast and reputable service we appreciate knowing we can rely on. Jason Insley came to do our plumbing bi-annual check-up. I can not speak highly enough. He knew when to go into "the weeds" with an explanation but stopped if he knew you understood -- I find that to be a rare quality. He proceeded with the check-up thoroughly but swiftly. And lastly, he was just plain patient with our nosy cat.

Jennifer Hunt

Craig did a great job quickly and efficiently. He is a very professional and personable guy. Not only did he provide great service, he killed a couple of black widow spiders for me. Their nests were behind the air conditioning where he was working. I really appreciated that bit of information. Thanks Craig. I'll be asking for you for all my service work in the future.

Glenn Brewer

From making the appointment with Valetta, to when the Service Tech Jessie, came to my house to service the hot water heater, it was a very positive experience. Both of them were very professional and cared about customer satisfaction. A job well done.

Jean Nylin-Smith

First:Chris C, Service Specialist, was actually "early" for scheduled appointment. Chris was very polite,informative & explained everything in detail what the problem was. He checked several avenues to the problem, explained our options to solve this. Chris also gave us all the details up front on the cost, plus the savings offered through Yes. Chris contacted Mike B, Plumbing Repair Specialist, for second opinion on problem. When we met Mike B, Mike was very polite & courteous as well. Mike confirmed what Chris had told us. Before doing any repair they showed me what was wrong & explained in detail what they were going to do. Thanks guys, you showed us respect & showed us there are trustworthy servicemen in LV I'll ways recommend both of you.. Thank you again for the quality service, & GREAT JOB.. You are so appreciated..

A Meyer

Naturally it was over one hundred degrees when the air conditioner quit working. It was late in the afternoon and they were able to have a technician at my home before noon the next day. Phap, was extremely polite and efficient. He explained what was going on and what I should do to keep it from happening again. I was very impressed with the speed and quality of the service!

Robert Maciejeski

David came out to my house because I had a pipe leak in a guest room that had soaked my carpet. He arrived quicker than I anticipated and completed the repair quickly and thoroughly. I would recommend Yes Man and appreciate David's professionalism!

Dana Notario

Fernando G. was great! Showed up on time and was very knowledgeable and professional. He addressed an existent issue that has been looked at before, and put me right at ease that this issue could be controlled for years the less expensive way around, as opposed to spending a small fortune and digging up the inside of my home. I highly recommend Yes and their employees.

Elsie Merano

I can't believe how fast Luis and Robert installed the water heater. They are very professional, knowledgeable, efficient, and nice. I will be more than proud to recommend you both to anyone for the job well done. Thank you.

Alexandra Heller

For two years we've been suffering with portable AC units. Yes! has saved our summers. They quoted us a great price and got central AC installed within a week..

Monica Starnes

Great experience. Our A/C went out on the hottest day of the year, and Billy came out within an hour of when we called. Unfortunately, the part was not available until the next morning, but Joe showed up bright and early at 8:30 to install the part. We are really pleased with their quick service during their busiest season of the year.

Lorilee Chynoweth

Very impressed with the courtesy and knowledge of the residential supervisor (Kelt Bell) that came to give us our quote for a full HVAC replacement. He was easy to talk, he talked at our level (not over our heads or down to us). The company and him worked with us on pricing. BEST SERVICE out of the three other HVAC companies that we had give us quotes! THANKS!

Jon M

Alex came out to my house to fix a loud noise that was coming from my furnace unit. He was very thorough in trouble shooting where the noise was coming from. I was very satisfied with Alex’s expertise and his attention to details. I highly recommend using Yes! Air Conditioning & Plumbing.

Michael Kondo

So far “Yes “A.C. / Heating / Plumbing have been forthright, courteous, On Time. Very efficient. Answered ALL our concerns. Very professional. Neat, clean and ON TIME...if not earlier!!! We have NO problems recommending “YES”!!! Proud to say this company is NOT a “fly by night” outfit. They have been serving this valley for years...even the big casinos have contracted their work...with satisfaction.

James Tyler

Yes A/C inherited my maintance contract from ARS My service since than has been hit and miss with cancled appts and and pressure to renew my service agreement long before my current contract services have been completed. I've had good and and bad technitions through out the years but mostly good. My most recent experence was with Alex for my A/C service. He was very polite and profesional and generally a nice kid. At this point though I would have to say they are a sales oriented company that provides a service at a premium price that not everyone can afford. I have a few months shop around and decide if I will renew.

Monica Grosson

Home Depot sent out a local HVAC company (Yes! Air conditioning and Plumbing) to do a consultation for a mini split ductless air conditioner for our master bedroom which is the hottest room in our home. The consultant (Vince) that came did a thorough evaluation of our home and suggested that a mini split would not be the best solution. He offered 7 other options and varying price points and explained how each would improve the issue and what combinations of the options would be most beneficial. He even came back a second time with an installer (Zach) to take a look at the our tight attic space to ensure the work could be done and the price quoted was accurate due to the extra labor involved in the tight work area. In the end we chose to upgrade the attic insulation and add a return vent to the room to suck out the hot air that gets trapped in the dead space due to the vaulted ceiling in the bedroom. The insulation alone has improved the temperature in the house both upstairs and downstairs dramatically. It's hard to tell how much the added return vent is doing since the room doesn't get nearly as hot as it used too despite having 100+ degree weather already. By using the suggested options, I saved over $7K and I am beyond satisfied with the results!

Alan Markow

James I and his partner in this job, James I are the best team that has ever completed a complex installation at our home. They are experts in their craft, totally professional, accommodating, patient and easy to work with. Either or both are highly recommended for any and all plumbing work.

Geoff Hummel

Have had YES! come in to do multiple projects over the last 3 months, and have always been very pleased with then and the work performed. Recent project was to replace the plumbing fittings for a shower remodel; another company removed all the old shower walls in the morning, YES! came in with short notice in the afternoon to check the exposed plumbing and install new value before the tilers came in the next morning. They returned that afternoon to install the shower fixtures. Chris R. and Cragun R. were both extremely professional, friendly knowledgeable, courteous clean and very likeable. Cragun explained some extra things to me in plain English that he didn't have to show me regarding certain maintenance issues that I could take care of on my own or they would do it for me, was great education for me! They didn't push anything extra on me, except the benefits of their maintenance plan, which I took, that covers not just the plumbing job they did but all their services insulation, HVAC, etc. Their prices are a little high (but I got a senior discount) but reasonable given the quality of work and responsiveness. They came at the exact time they said they would be here. I highly recommend this company and you will too if you experience their service.

Jason Weber

David C. was extremely thorough on my plumbing checkup, and took the time to explain everything. He made suggestions without pressure. I was happy to have him servicing my home. I'm not saying other service personnel from YES are not good, but David C. is the first one not to give me the whole spiel about submitting a review. Thus, why you are seeing this. Something I normally don't find the time to go above and beyond on. I have to admit, there have been times that I have felt that the paid service plan I have is just a means for YES personnel to make sales pitches in my home. I did not have this feeling with David C.. It was almost like I had asked my Father over to assist with the plumbing. He wanted me to learn. I will be asking for David C. every time from now on!!!

Terry Chastain

My AC broke down so i gave Yes A/C and Plumbing a call. Jun A. arrived on time. he was friendly and courteous. He found the problem and took pictures to help him describe the problem to me. In the past when an A/C tech has come to my house they were in and out as fast as they could be. One even refused to check the part of my unit that is in the attic. Saying he did not need to. Jun was nothing like this. He was willing to take the time to find the problem and explain everything to me. If the last Tech i had come over had actually done this i would not have needed Jun to come out and they would be getting my 13k rather than Yes A/C. Mark J. from Yes, also came by. He helped me to make an informed decision on what replacement A/C unit would be best suited to my need. He did not just try to push the most expensive unit. He laid out all the options making sure I understood the pros and cons of each system. Mark then did everything possible to help me find a way to pay for this unexpected but extremely necessary expense. Living in Las Vegas without an A/C when you have kids and pets is not an option. Thank You Yes A/C and Plumbing for your help and courteous, knowledgeable employees.

Tyler West

Fantastic Company / Technician. Was ahead of schedule and finished in a timely and professional manor. He answered all questions we had without hesitation. Additionally, he is fantastic with animals. Having dogs, keeping the front gate closed is a necessity, and Rich made sure it was closed at all times without having to ask him. The pricing was fair, and service was speedy.

David Velasco

Rick Candito was a very friendly and knowledgeable service repair man. He fixed our problem and checked our bathrooms and kitchen to see if there were any other issues that needed to be addressed. He explained his service in detail and did the work satisfactory. I certainly would recommend this company to anyone who has a plumbing issue.

Sigrid Sommer

I was very pleasantly surprised by this professional specialist. My last experience with Yes a few years ago led me to cancel my service contract. Opio explained everything, took his time when I had questions. Thanks to Opio, the Specialist, I renewed my service contract. He is a knowledgeable and courteous technician and an asset to your company. I hope he will enjoy many years of employment with your company.

Hollie Salamone

I could not be more satisfied with how professional and expeditious this company is! From Sarah in the office to Alex V our tech...our A/C unit went out and a different company refused to fix the issue due to the unit being on the second story roof. As most who live in Las Vegas you know how hot it gets in the summer and without air conditioning it is unbearable! Alex V completed the repair the very next day!! I am forever grateful!! I absolutely recommend Yes for anyone’s needs!

Lori Andersen

Had a routine seasonal service this morning with Alex Valencia. Alex was very prompt, friendly and knowledgeable. He patiently answered all of our questions. As a courtesy, when he was inside our home he wore covers over his work boots. We would not hesitate to recommend Alex and YES Air Conditioning!

Zuben

Today I had my heating unit inspected by Alex V. I got a call from the office letting me that know Alex would arrive toward the end of my two hour window due to repairs his current appointment needs. No big deal comes with the territory, so Alex shows up fifteen minutes before the end of my two hour window with a very pleasant personality and ready to work. Alex begins looking over my heating unit noticing the age of the unit and the lack of maintenance it has recieved on my part. Alex informed me about the benefits of upgrading to a newer unit in comparsion to my twenty two year old unit in a straight forward manner which anyone should understand without the sales pitch. After Alex cleaned up the heating unit electrical components I started up the unit for a test run. Once the unit started up Alex noticed that the motor was very loud for what he was use to hearing with his experience and knowledge of working with various heating units. So I explained to him that I thought it was normal based on the age of the unit. However I explained to him it was not the noise I was looking for his opinion on. So I decided to replace the heating unit motor without any pressure from him to see if the motor is causing the noise that I hear from time to time. Of course the unit didn't make the noise when we was looking over the interior components. Oh well I got lucky and Alex found a motor in town, but it is Friday after 3pm and the store is off the I15. Yeah so the two hour window for his next appointment will be extended, but you never know what you will find once you start tearing into appliances. So Alex made it back with the correct motor and professionally installed the new motor. Afterwards he cleaned up the work area and properly placed the panels back on the unit. Everything was clean and quiet except for the burner doing its job. So that was my inspection and service repair for my heating unit. I appreciate Alex V. attention to detail and workmanship, so for my AC/Heating inspection or repair I will request Alex V. the next time. Thank you

Allen

I had Yes Plumbing come out to assess a repair of a leak in our water main line from the meter to the shut off valve for our house. The entire process was thoroughly explained. Their knowledge of the problems of the old piping material used in homes over 25 years old and how our highly mineralized water impacts the pipes. Options were presented to us regarding taking the least expensive option of a temporary fix to our problem and why they were unable to warrant that option. We opted to have the entire main line replaced. They explained in detail what needed to be done and the timeline of the project. Their work was timely, thorough and professionally executed. Their plumbers keep us updated on every step of the process and their supervisor came by to inspect their work. I know this company is not the least expensive in the LV valley, but I know their work is done by competent professionals with impeccable, attention to detail, all work is done to code & inspected by the city and all work and materials is warranted. I couldn't be more happy with their work.

Jennifer Carnahan

Rich was AWESOME!!! He explained how the system worked and what needed to be fixed. He explained the difference in air filter quality and which way they go in the vents! He was very thorough and kind. He was on time and cleaned up when he was done! I will totally call them again and recommend them!!

Derek Buckle

As arranged by our CSR Sharde, our Service Specialist Robert arrived well on time and was very competent. He completely checked both our downstairs and upstairs cooling systems, and washed our filters. He found no problems and gave us a clean bill of health. Even our two cats liked him!

Tammy KB Tushman

We set up an appointment to repair our HVAC unit. They arrived in the specified time window, assessed the situation, and had the AC running again very soon. It turns out the repair was under warranty, and fixed at no charge to us! They stand by their work.

Brett Guinan

A/C was blowing cold air. Called Yes AC and they said they could have somebody out between 2 and 4 p.m. The technician called me and was here before 2. Him and his assistant Chris came in and determined and the problem was fixed. Like in the past they always show up on time if not before and they always put their booties on and they always take time to explain what they did. I even had a question about my Nest thermostat and Chris walk me through just make sure it was set up correctly. I will continue to use Yes air conditioning and Plumbing they come and do the job beyond expectations and always take the time to explain things. Great company don't make any changes!

ArnoldTrippel

they were helpful and have good manners, friendly and always happy doing their jobs with smile on their faces, always on time, and call you they are coming. Great job guys mostly, Cris William he made me apply for Home Depot just like a click of the mouse done...

hawaiidino

Bill at Yes Air Conditioning and Plumbing was prompt, trustworthy and knowledgable about my Trane AC unit and Thermostat that is provided by the electric company. He diagosed the problem very quickly and had the know how to fix the problem in a matter of minutes. I like it when service technicians explains the problem which Bill did very well. He also reminded me about how old my unit is and that I may see some problems with parts failing in the futre...but, he did not try to upsale me and for that and the excellant service, I will use Yes Air and Bill again.

Dean Edwardson

The staff was very friendly and helpful and did a job well done Chris has taking the initiative and gone through my heating and air conditioning thoroughly and has done a great job on the maintenance and making sure the airflow in my house is going through the whole house and gives any suggestions that he has that will help make its performance even better chris is a five star employee

Stanley Toland

Justin Fehrensen came to our house to check on our newly purchased Heating and Air Conditioning unit. He was checking the air conditioning part of the system. I went up in the attic with him and he explained what he was checking and why and was very thorough in his explanation and how the unit operated. He went outside first and checked the exhaust fan and all of the electrical connections and explained how it operated. He then cleaned all of the tubing with water so the unit would operate more efficiently. He is a very outgoing and professional person with a happy attitude. I enjoyed meeting and talking with him and want him to be my technician in the future. Stanley G. Toland

Laura Egan-Frank

Mark and Nick were very professional in explaining what was going on with my water heater. It was fairly old, and had a severe issue with the anode rod. They were very helpful in explaining my options to repair/replace the water heater. I use Yes! for all my plumbing and air conditioning service.

Debra Cook Hirai

YES! Air Conditioning and Plumbing is a phenomenal company with incredibly knowledgeable, skillful and professional employees. Elite Plumbing, Heat and Air talked us into buying a new 5 ton TRANE unit last year which I'm just now paying off ($6700). As it turns out, no-one likes to service TRANE units. I had arranged a maintenance call with them early Friday and the kid who came out told me the fan unit had to be replaced (under warranty) but that they couldn't find the part. I called them five times and the 24/7 advertised company is 12/ 51/2 and the only response I got was "We'll let you know when we get the part." That was Friday afternoon. We (three of us--all seniors and one with a serious heart condition) were without air conditioning until Monday afternoon when YES! and Josh T rescued us. I had begun calling companies Saturday AM to see if someone else could help us and the second place I called recommended YES! Once Josh came out and explained the situation to us, I felt we were in good hands. And true to his word, he was out here early Monday to fix our system. BTW Elite did call today but couldn't get to us till tomorrow.... What company just leaves their senior, ailing customers without air for four days in 109 degree heat? Elite! YES! and Josh T took care of our needs in the most professional and expert way possible--Thank you! Dr. Debbie Hirai

Doc Moss

I've been having worked done on my plumbing, heating and AC system, and after annual service, including duct cleaning and acid washing the coils, the thermostat was doing something that I hadn't seen before. When I called Yes, they sent Bill Cooper out to check the system for me. I don't know if the throughout cleaning and servicing fixed something that I didn't know was broken, but the system checked out fine. Bill then took some time to show me how the thermostat works in relation to the heating system that I have, which made a lot of sense. I should be able to program the system differently than I had it running, and probably same me some money on utilities. Thanks Bill, I appreciate the lesson and professionalism. Yes is now my permenant Heating/AC and plumbing company.

Mary Hunt

Joshua was here for my hot water heater. He was GREAT! Thanks! Phil was here for my A/C tune up. He was also GREAT. Thanks! It is nice to see such pleasant, professional, knowledgeable, clean technicians. Keep up the good work!!

Jay Davis

On July 31st. Jun came out to check out why my A/C was not working as it should have. He explained in terms that I could understand and answered all of my questions. Jun topped off the coolant for the A/C unit and advised me he may come out again to put dye into the system to make sure the unit is not losing coolant. Jun is one of the most professional individuals I have met in a long time. Not only does he know his job and does it with excellence he treated me with the upmost respect. If Jun is an example of all your employees then you have a great company. If not then you should hire more people like Jun.

Len McGuirk

Always great service. Very professional. They will do what they can to help you without forcing you to spend a ton of money. They've checked my A/C units twice and did a quick complimentary fix instead of forcing me to buy an entire control unit. Definitely recommend this company!

Beatrice West

Amazing group of professionals. From the initial phone call to the hand shake at the end of the job. Although I had to buy a new air conditioner I felt no pressure, with the immediate response and the cleaniness of the job this is what I was looking for in a company. Thanks for a great experience.

Albert Pierce

Brian Garcia is an outstanding young man who exemplifies what YES stands for in Customer Service. He did an excellent job of repairing and installing plumbing fixtures in our home yesterday and was extremely personable and very professional. I would highly recommend him and YES.

Bobby Slaughter

I have always been satisfied with the service provided by Yes Air Conditioning; Thanks to the personalized service provided by Josh T, I feel like we have family Air Conditioning and Plumbing service that we will use for all our AC and plumbing need. It's not just about the service, it's calling someone who can be trusted. Thanks Josh!

Robert Pedersen

New the area, not knowing local services, I did due diligence on google reviews. Boy, they were accurate. Courteous receptionist, with accurate information exchanged. Technician called prior to same day appointment. Truman was personable and knoeldgeable of my situation. Had us up and "hot water running" again in less than 30 minutes. Would highly recommend. Note the senior discount!! Thx for the great service. Will recommend

robbie d

Craig was extraordinarily professional and very thorough. He was personable and easy to ask questions of. He respected my home and property. Thank you for good service.

Bruce Whitehouse

Tom C. was on time. Knew his business and competed his work quick and told me everything I needed to know about what he did. I am very satisfied with his service of my Air Conditioner. I think he is an asset to your Company. 12/3/14

Mac Manalo

Rob was very informative in what I needed regarding replacing my cooling system. And when the workers did not call that they could not make the made appointment, Rob brought down the price for the inconvenience. The following day, he came by to make sure that the workers showed up.

Joanne Oakes

The young man was very polite and knew his job. I was under the impression that he was also going to look at the heating system as Karl had indicated, in addition to putting in the filters. He said his work ticket stated just putting in new filters. I was disturbed that although I had already paid for an annual checkup on my heating and AC with a credit card over the phone, plus the $29 service call, when I gave him my check for the filters, he had to look at my driver's license and also check my credit card that I had given to Karl over the phone. I felt this was an insult and unnecessary. Poor customer relations for the company. The serviceman did his job in a timely manner and I appreciated that.

Michael Wilson

Everything was perfect. Finding the problem quikly and then we decided on a new unit so the yes company gave us a great price for a new a/c unit and installed it the next morning. We decided to get a new unit at about 5p.m. the night before. Instalation went well and we got the right size for our home. No pressure sale tactics and no selling us more than what we needed for the size of our home. I will not use any other company except the Yes Man !!!!!.

Mark Lehrer

David, our YES Service Specialist, thoroughly checked out our heating units and successfully fixed the burning smell that came from the upstairs unit. David answered my questions and was very respectful. I would gladly use him again should the need arise.

Tenney Nelson

Outstanding service, polite and professional staff. Heater runs 10 minutes and shut off. At 10 am service man found problem quickly, needed new unit. Had new roof top unit installed and working by 3 pm. Fine response.

Verna McEwan

We were being scammed by another AC guy so I called Yes Air Conditioning & Plumbing. Mr. Bill Cooper came out to check out our issue. Bill was able to figure out our problem & confirm what the other guy was doing & fixed our issue in under an hour. Bill Cooper, you are an awesome guy! You not only got our system working correctly, but you saved us over $400!!! From here on out, you will be the one we call & trust to work on our AC issues. Thank you so very much!!!

Barbara Given kerrens

Alex V was very professional and helpful. He quickly troubleshooted and resolved our heating problems. Service was prompt and prices were fair. We will definitely use the company for additional work that we need.

Darlene Deal

Take a lot to impress me, but Phap N., Service Specialist from Home Depot/Yes!, succeeded. On July 22, 2019. I phoned Home Depot/Yes! for service on my unit. Within hours, Phap acknowledged my call. He was very professional and knowledgeable about air conditioners. After thoroughly inspecting my unit, he suggested an upgrade unit that would be more efficient. He arranged for installation the following day and it went like clockwork. Phap is a great asset to Home Depot/Yes! Air Conditioning & Plumbing. Thank you! Darlene D.

bigdog mart

We bought a brand new AC system from them 2 years ago and for some reason I thought there was a problem with one of the ducts in one of the bedrooms and I called them and they said it would be $49 to come out they were so fast they were able to come out within a few hours of me calling them when Rob came out he was great he explained everything what was going wrong and how it wasn't a duct problem it was an air flow problem not enough air was getting under the door to get back to the return, i asked him how much I owed him for coming out he said don't worry about it. Thanks guys you're great!

Vincent Kalen

Having YES do both plumbing and heating/cooling within the last 2 years created several issues that had to be resolved . But I must say this . After a final visit by Mr Jesse Daniels who is a Plumbing Technician , I was completely floored by his expertise in EVERYTHING . This man not only took care of my issue with YES , but our conversations were to the like of high level academia . WOW . Mr Daniel's is a gift to YES and I hope he is compensated properly . And YES , he loves his job .

Tina B

Justin F. service tech. with YES Air conditioning and Plumbing is the best technician I have had that serviced my a/c units. He is very courteous, knowledgeable and professional. I would highly recommend YES and Justin for you air conditioning needs.

Lynn Mitchell

My upstairsair air conditioner stopped working late at night. I called yes and the only availablein appt was for Saturday morning 2 day wait. They ended up coming out verywell early the next morning which was a huge help considering my son has asthma and I haveto my elderly mother and a fiancee with MS. Theair service man Phil could not have been nicer. He was able to fix the air In no time at all. He was extremely helpful and answered all my questions. I will definitely recommend your company to anyone who needs repair or a newsome conditioner. Thank you so much!!

Marcia

Joshua T, Service Specialist, and Ed C, Plumbing Service specialist are both excellent service men. They are both know what they are doing, care about the customer, provided awesome service, were personable, and very knowledgeable. These two men get my vote for employees of the month and year. I have been with Yes for 10 years and these two topped every single solitary person I have ever dealt with at Yes Air Conditioning and ARS. If you screened your telephone operators for 1/2 the qualities of either one of these men, Ed C, or Josh T, then you would be doing way better as a company. I never want to deal with anyone else there but them. Thank you Joshua T!!! Thank you Ed C!!! Big hugssss to you both!!!

David Wooten

Jerome was very professional and efficient. He was able to identify and solve our heating and coolings problems in short order. Jerome was very knowledgeable and gave us a good instruction plan on our heating and cooling and filter needs. I highly recommend Jerome and YES!

Robert Grossman

Replacement of a hot water heater and several valves in bath rooms and water line was accomplished in one day. A small leak at one valve was noticed the next day, but Yes plumber returned immediately to correct the problem. I am very satisfied with the quality of his work.

R Baker

David C. performed maintenance on my air conditioning unit today and he did an excellent job. I've had David before and he is always very professional and appears to really know what he is doing. He answered all of my questions. I was very pleased with his work today.

Raymond washington

Had the pleasure of having Rob Lavoie service my air conditioner. Once Rob introduced himself, I could tell right away that he had the professionalism, and character required to perform his job. I appreciated Rob's air conditioning knowledge and recommendation's enough to place a call to Yes so that he could become our air conditioning specialist. Professionalism and service far exceeds Green Star!!

Robert Bordenave

I had Yes insulate the attic of my large two-car garage. Price was fair and the work was done quickly and expertly. Steven and Jorge did a great job. Very pleased with the result.

dawnette skemp

Quick, professional, respectful, skilled, courteous. Those are words that describe the service we received. Our call was handled perfectly and Jesse A. took care of the issue perfectly as well. Shortly after I typed this we had a separate issue that we called YES for and once again we had terrific service from David C. Thank you to YES for taking good care of us.

Cheri Emanuel

Chris was amazing! Very thorough and informative. I highly recommend him and Yes! Hessie is always polite on the phone. Chris was right on time and I really appreciate the personable attitude . Thanks guys for a job well done

Lauren Coleman

Josh and Shawn were prompt, polite, and very professional. They gave me plenty of info on HVAC maintenance and I had a great time talking with them. Would highly recommend!

Dakota Arnold

I couldn't tell you how happy I was with your service. Fernando Garcia, You were on top of everything plumbing wise and it was nothing but exceptional. Thank you. The Hvac Team was amazing as well. Same day service. Thanks again. YES you should use them!!!!!!!

David Phillipson

From the 1st time I placed a call to YES to the completion of their work, YES has consistently provided outstanding service in replacing two new Carrier ACs, re- insulating the attic and providing vents for the attic. YES is completely available and always responsive. They are not only always on time, I could set my watch to how punctual they are. They are professional and courteous and extremely knowledgable in their fields. They are completely respectful and totally clean. They essentially do not leave a trace when they leave. All businesses should learn from the YES's model of functioning as their business model is based upon excellence in their work and upon complete customer satisfaction.

Cherry Hodnett

Josh T and his partner we're right on time, put on there little booties right away, greeted me with a introduction and a handshake and went about their business checking oil the heating paraphernalia. They explained the process to me they finished up and couldn't have been nicer. I would ask for him again if I had to have any service done.

Joni Young

The service provided was very professional. Fabian provided me education on how my air conditioner works. Fabian’s expert knowledge and customer courtesy shined during the service visit. I’m very satisfied with the service provided by the Yes Man Can techs.

Ella Bolling

David C. was thorough, professional, and provided information I needed to make decision about replacement part for one of the units in my home. He took the time to explain my options. David offered and replaced filters He was pleasant and knowledgeable.

Codi Girl

THE most honest technician I have ever met in years. He could have charged me a svc fe and told me anything to make money on a job. But this angel came here and explained the hows and whys of my system and that it works fine.. it's only the low temps that are causing the problem. As soon as it was warmer outside, the heat started working fine. I will call on Yes! If there is ever an issue!!! Thanks guys!

Amy Isbell

Alex V. was very nice and did a great job explaining the problems and different ways of addressing them that would suit my ability to do so. There was no pressure to choose one option over another, but he gave me all the facts so I could make the right choice for me. He was also able to make the repairs super fast!!

Michelle Bray

Very professional service would definitely recommend for all your air-conditioning needs. Alex was very patient and explained my air-conditioning issues in great detail, to which I understood the problems with my system. Yes Air Conditing and Plumbing will be getting my business.

Roger Hanson

Opio was great and very thurough. He was personable and friendly, just the type person you want that service guy to be. He checked everything out and put a new rod in my hot water heater. I feel secure that he did his best to make me feel secure in my home with all my plumbing needs. Thank you YES, I will be sure to keep your guys/gals coming to service my home.

MyMy Lynn

Phab Nguyen Absolutely 👍 Proficient and Professional. Communicated everything he was doing and what he had done Thank You for all your help and hard work! The use of your personal heater was the finishing touch for keeping my family warm. Sincerely, Mary Ann Butler

Bill Smolinski

I purchased a 1980s townhome in Nov 2016. I wanted it serviced for piece of mind. Serviceman Phil checked our system; no issues. He was honest, friendly, knowledgable and informative. He answered all my questions. I would use Yes, AC and plumbing again.

Doreen Thomas

Josh has been to my house before. He is cheerful, pleasant and always willing to answer questions and help with any concerns if there are any. Thank you Josh to you and your associate, didn't get his name but he was very nice too.

Ms D

Gave a 3 star only because I feel they were trying to take advantage of our misfortune. 1900.00 to replace a leak in the tank of our Bradford White hot water heater. We purchased a 6 yr. home warranty insurance just to not have these kinds of out of pocket cost. Especially an emergency cost like this, only to find that our insurance company covers the parts, not the tank! Pardon me! What goes wrong on a hot water heater? A leak.. So Yes come out and hits us with 1900. That was a joke.. The good part which I guess I could have started off with is, upon calling them they came out the very next day and that was free. Plus, they came out prepared to install that day. But I think they were certainly going to make up for that in charging the 1900. I actually wanted to switch to a tankless, but that 7000.+ was out of the question. .

Maureen R. Horgan

we had a wonderful experience with the Yes man,,I want to thank Phap for being a great technician. His knowledge on our heating & cooling system was a great help in understanding our units. He is a valuable employee and is a great asset to the Yes family of Vegas. Treat him well,you have a jewel serviceman working for you. The Horgans

Richard Gibson

Great service. Mark thoroughly explained everything including costs and warranties. Darren worked very hard and did an outstanding job. Will definitely recommend Yes to family and friends. Very polite, hard working and did a great job cleaning up.

Bejon Maneckshana

I called Yes! Air Conditioning & Plumbing to fix my AC unit, which was blowing warm air. Phap N. was the service technician. He was extremely professional and respectful. His knowledge-base was very extensive. He explained things to me and let me tag along outside while he repaired the unit. He made sure I understood what was malfunctioning and why it needed to be repaired. Afterwards, he inspected the other AC units, the filters, the air ducts and the attic fans. He gave me a thorough eval and report on the different components, warning me of possible future problems. Phap is very skilled, professional, knowledgeable, and detail-oriented. I appreciate the time he spent on the job, though the actual repair just took 10 minutes. I also was impressed by Viletta, the manager who took my initial phone call. She too was very professional, respectful and courteous. She immediately scheduled an appointment at my convenience.

davebartlett100

Awakening in the morning to a wet floor in the master bathroom prompted me to contact Yes! Plumbing which I have used for the past several years. They realized the urgency of my problem and sent out two servicemen, James Insley and Mike Bissell, who arrived within one hour of my initial contact. Both were in clean uniforms and presented themselves professionally and courteously. The put on their "booties", proceeded to the problem toilet. After the inspection and diagnosis, they gave me an estimate of three different options of resolving the problem After selecting my option choice, a new toilet was installed. Their work was performed in a "no mess" manner and was completed in a timely fashion. I would recommend Yes! to anyone who has plumbing or air conditioning needs..

mike sepe

Chris, Cragun and your entire team are very professional and pay attention to your customers. I have been having problems with an irrigation valve and it has been repaired sever times by another company. Recently, it started leaking and I decided to give YES a call for a repair. Your staff was very professional, setup the service call and informed me of all the details. I received a few calls regarding arrival time as your staff kept me informed concerning the arrival of your technicians. When Chris and Cragun arrived, they were professional but friendly and after listening to my issue we took a look at the problem. Chris provided a couple of solutions and I actually decided to “do it right” and replace the entire valve and correct the mess of piping the other company had installed. During the repair process both Chris and Cragun told me what and why they were doing things and educated me concerning the correct method to install a valve etc. The final fix of the problem was professionally completed and I enjoyed the visit by Chris and Cragun. You should commend your staff for being knowledgeable, professional and exhibiting excellent customer skills and work ethic. This is a rare thing these days with customer service. I will use YES again should I need any plumbing related repairs in the future. Thanks !

Gary M Burke

Yes Air does an excellent job of maintaining our Air/Heat systems and never have to worry about equipment failing or not working properly. Rich F did a great job recently in monitoring our summer air system and getting it ready for the summer. Thanks Rich!

Nancy In

I have a yearly service contract with YES and they check my A\C,heater, plumbing,....once a year-it is worth it. I would like to suggest that for loyal customers they include a list of one-time (once a year) basic plumbing home repair like replacing a toilet flapper, tub diverter, .....free of charge for labor if parts are supplied by home owner, or at least a large courtesy discount of 50%. I am sure seniors and singles would greatly appreciate this type of incentive/loyalty offer.

Jenifer Fitzgerald

Jun was amazing! He was prompt and very efficient. He double checked everything and explained each step along the way. He was friendly and helped me understand what needed to happen next. I would definitely recommend them!

Sylvia Holman

Daron B. and Intern Phillip both installed my water heater at my home and it was an excellent job that they did. It looks good and it works. the job that they did was extremely professional and I would have them do other work at our home.

Leo Monis

I called YES AC& PLUMBING for an appointment and was told that the appointment will be between 2-4 PM. At about 3:30, tech called and will be at my house about 4 PM. At about 4pm a knock on the door. Now that is prompt. The technician introduced himself as Phil. He is very friendly, neat and very professional. Showed him the unit and he checked the capacitor and compressor. Told me it could be just the circuit breaker. Phil F checked the breaker and found that it did trip. He reset the breaker and turned on the AC unit. AC started cooling down. Thank you PHIL F. AND THANK YOU YES AC& PLUMBER. I WILL DEFINITELY CALL YOUR COMPANY FOR SERVICE, and will recommend YES AC&PLUMBING to all my friends. Kudos to PHIL F AND COMPANY.

Roger Terry

A/C not working during 100 degree week. Called Yes, and Rch came out to evaluate the situation same day. Diagnosed problem, explained it to me in, and showed me the problem. Turns out problem was not A/C at all, but was a major problem with furnace and blower fan. Rich F. provided me with a "quote" on replacing my furnace. No pressure tactics. Very professional. As a result, had furnace replaced the next day. Everything wnt smoothly and work completed in 3 1/2 hours by two techs. Would recommend Yes, Air Conditioning & Plumbing. High praise for Rich F's knowledge and professionalism. Roger T

Debbie B

I had a pleasant experience today with my Yes technician, Opio. Per my maintenance agreement, he checked my water heater, asked questions as to my current experiences with it and hot water, made recommendations, which I will consider as a future project (I am retired!). My previous water heater check was in May of this year, so all was still good at the 6 month mark. I am reminded from checking my past receipts (and face recognition) that Opio was sent to my home in 2013 and due to constant toilet stoppage in my Mom's bathroom, he recommended a power flush toilet. He subsequently took care of that for me and as of today, I no longer have those issues with my mother, who has Alzheimers. Thank you!

Dustin Ward

Alex Valencia was an awesome well educated technician. I was highly impressed with his performance. He was highly respectful and he picked up after himself. Alex is an awesome guy and he answered all of my questions thoroughly. Thank you Alex for all of your help! Highly recommended.

Adrienne DiMuro

My water hearter that was only 2 years old broke down, i happened to see a Yes plumbing truck on the next block, so i called them to have someone come out and check my fairly new system out. They were there the following morning as this was not an emergency...only to find that it would cost more to repair it then to buy new one. Both James and Mark took time with me calling the company that i had my current water hearter thru to see if it could be fixed or not. I never felt rushed into making a dicisison wether to go with Yes or have them fix it. My representative James Insley had to come back per my request as i needed to go to work, James was very accommidating and did come back later that day. James not only set our new water heater to code but did it in a very professional manner, he Karted everything away, left the area clean. James explained to both my husband and i in very explicit detail regarding temp control and what to do if there was a failure with the system down the road, explained about our warrentee, He never gave us the bums rush, he took his time explaining every part of our new system, what he replaced and why. I would definitely call Yes plumbing again and request only James Insley as he gained mine and my husbands trust. Thank you James Insley for being patient with us.

Terry Liggett

Great service, was able to come out the next day to check our water heater and then identify and repair the issue the same day in about one hour.

Justin Norman

Bottom Line Up Front: Polite, but error prone. They are polite and show up on time during the off-season, from my experience. Their work is haphazard and lazy. The job gets done, mostly, but if something goes wrong during any of their work they'll apologize to you and blame everyone else they can. They will skip sections of ducting during a sanitize if they're too high to reach conveniently and can be explained away as "connected to another main duct". Their solution to showing up with the wrong air conditioning unit was to take both of my units off of my home, cap the hole, and return the next day with the correct unit. The job got done. My problem was, I was not notified until the end of the day, when my air conditioners were hauled off with the crane, that I was short a unit and would be needing more work than I expected. Their business practices seem a bit predatory, and their company seems a bit too big to pay attention to a single consumer's complaints, because when I complained, all I heard was, "Now I'm going to have to order another crane in the morning." I hired them through Home Depot if anyone is considering the same.

Doug Maul

on time and very respectful of the customer. Explained what the issue was and what needed to be done to fix it. had to order a part but worked very hard to get our problem resolved as quick as possible. Will be requesting him for future issues. Had bad experience with YES in the past but Joshua represents the company the way it should be

Wendy P

Awesome tankless water heater. Thx Chris Hall for helping me choose a system and sending out a team of super nice gentlemen to install the unit. They were very professional and competent. A+ experience with Yes!! -wwp

Angela Kealoha

Cliff M. provided Exceptional Service today w/our Water Heater. Very knowledgeable & taught my husband and I a few things we didn't know. I already gave out 2 of his business cards to a neighbor & my sister if they need any service done. Excellent customer service & a great guy! Big Mahalo to you Cliff! ☺ your vacation awaits you in Hawai'i!🤙

Jean S Lirani

Michel Chapelli spent about 8 hours correcting a problem with our new AC. The system has never worked as well as this. Thank you for sending a man that was so professional and dedicated to doing good work. You can be very proud for employing such a responsible employee. I nominate him for employee of the month. Thank you.

LeRoy Alexander

Joe Q was pleasant, punctual, and professional. He provided us with some informative tips for prolonging the life of my equipment and general system information for future use. He is an excellent representative of your company.

Dianne Meyer

Our service people showed up exactly as scheduled. They were professional and kept us informed as they worked throughout our home. We had our home inspected for plumbing issues. We thank them for their service.

l f

My a/c wasn't working properly for a few days so I contacted homeadvisor and this company was recommended. They called me first and I liked that. It was a very hot day in Vegas (really?!!!), I talked to customer service at around 2pm, Alex was out here in about an hour and a half. The problem was fixed. Alex answered any questions I had and listened i.e. didn't make me feel as ignorant as I am. That's important. The only reason I'm not giving 5 stars is because I thought the freon was rather expensive. Overall, good job.

NITA BOSTICK

I called Yes! AC & Plumbing responded quickly to my problem. The specialists', Aaron Jenkins and James Insley were on time and very professional. Great customer service and a great job, well done. specialist to come check it out. Aaron Jenkins and James Insley were there right on time.

john plunkett

Dealing with Nicole and eventually Billy was a very satisfying experience. Because of an issue that came about during the installation, I had contact with Nicole who arranged for Billy to visit my residence. Billy completely understood the problem and had it rectified within a short period of time. Their professionalism made dealing with YES a welcome experienced.

Wally Samonte

Somewhat disappointed, not with Jason, but with your sending someone with a price list that is atrocious. Jason tightened a faucet, granted with a proper tool, and charged $200 after a so-called $50 coupon discount. This was a 2-minute job with my son helping.

j w

We are very pleased with the professional, personable, and friendly way Chris works on the system in our house. He is an excellent representative of your company. Thank you for having employees of Chris' calibre.

Roxanne Daniel

I highly recommend Yes AC & Plumbing. Their response was immediate and David, the technician, was excellent. He was very professional, knowledgeable and extremely informative. I knew exactly what was wrong; what could be done and the cost for different options. I’m very pleased.

Carol Sing

I called Yes Air Conditioning and Plumbing because they put in our tankless water heater. Their work is well above average. I know I will get a quality system, quality installation, straight talk, and incentives. We deal with a lot of vendors. So far, Yes is the best.

Kelly Bare

Phap Nguyen came out today to service my furnace, he was very professional and gave me a lot of information that other techs who have been here never did. I have been a customer for at least 10yrs. I will definitely be requesting Phap everytime for both my A/C and furnace service

Alexx Green

Jun did a very thorough job inspecting my heating unit. He also took the extra time to clean my reusable filters. He diagnosed the problems with my unit and offered solutions. He was very personable!

m j

Good service and really a great bunch of gals that answer the phone and are very helpful. But like all these places the cost for their service will break u at the bank. So if you want to end up broke and can't do it ur self this place seems best in service. If only all these places would not overcharge the world would be a better place.

Billy Wick

We have been using the services of "YES" Air conditioning & Plumbing for going on 4 years now and I have to say, that everyone, from the office staff to the installers and tech's that have provided us with service, have done so with the highest degree of professionalism, knowledge and politeness. I also want to send out a "BIG KUDDO'S) to the service technician that came out today to service our heating system (Jun Armamento) for the upcoming heating season. This young man was exceptional, and he was even so kind as to check on an electrical problem that I am having with an electrical outlet in our attic next to our heating/air system to confirm my suspicions with it... Thank you Jun and all the good folks at "YES" for being so kind and patient and for performing your jobs with the high degree of integrity that you all do. Keep up the good work! :)

D B

Ivo conducted a thorough plumbing inspection. He found a few corrosion areas, explained my options to me and then conducted repairs on the ones deemed most critical. His work was thorough and cleaned up after. Diligent professional and thorough! Excellent job by Ivo.

David Last

I talked with Jesika this morning explaining an on going issue with my AC, she was extremely courtesy and friendly. She informed me that Bill Cooper would be the technician handling my issue. Bill showed up on time and did a thorough job of troubleshooting and found the issue in my attic (leaky coil). I cannot thank the two of you enough for listening and understanding how frustrating this has been the last couple of yrs. Thanks a MILLION AGAIN for making this right with me :) Dave

raymond reynolds

Great experience, Great people to have on your side. All around best AC company in Las Vegas that we have had the pleasure to deal with. AC went out on Friday new one was installed on Monday. I would recommend them to all. A+A+A+A+For service and techs

Laurel Sholing

The technician, Alex V., was courteous and professional. He explained what he was doing and went over the repairs that needed to be done. He completed the inspection and repairs in a timely manner. I would definitely recommend Yes Air Conditioning to others.

John Erlanger

Quick and efficient accomplishment of maintenance tasks by your technician Alex. Also, your technician was very friendly and helpful and extremely knowledgeable. I have used this company many years and find it top of the line.

Faye Whited

On Friday 14th 2016 Yes Plumbing came to flush out the water heater. Daron checked all the faucets, flushed all the toilets and said they were good. He did a great job. Thanks Yes Plumbing and Daron.

Annette Christensen

Wanted to say Thank You to Josh again for helping to locate the problem with our A/C unit. Josh was polite, professional, and knowledgable about the issue with our unit. We appreciated him taking the time to make sure everything was taken care of and to offer alternative solutions. We learned a lot about how to better take care of our A/C! Thank you, Josh, for saving us some money and for going above and beyond. We would welcome him back anytime.

Shel Rabin

Nick R. of Yes AC & Plumbing is knowledgeable and treated use with courtesy and consideration. The plumbing work he did was very good as we have come to expect from the Yes AC & Plumbing establishment. We highly recommend them for both plumbing and air conditioning.

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