Reviews of Ultra Heating & Cooling & Refrigeration. (HVAC Contractor) in Las Vegas (Nevada).
Ultra Heating & Cooling & Refrigeration
3111 S Valley View Blvd SUITE L-102, Las Vegas, NV 89102, United States
Description
Information of Ultra Heating & Cooling & Refrigeration, HVAC contractor in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ultra Heating & Cooling & Refrigeration
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Ultra Heating & Cooling & Refrigeration
I noticed my a/c wasn’t kicking on anymore so I called for it to get serviced. I put the claim in on Wednesday and got an appointment for Friday. I called the office and the lady I spoke to was kind enough to get me an earlier appointment.
Gabriel was the tech that came out. He was very professional and helpful. He found the issue and had it repaired quickly. I was pleased with the overall service I received!
We were very happy with our service. Pilot called 30 minutes prior to our four hour window timeframe letting us know he was on his way. He explained everything to us thoroughly and in non-Air Conditioning terms. He was very personable and honest. I would definitely recommend this company to others
We were dying in the heat and Ben came out and went right to work on our AC and fixed it. Very professional, kind and caring. Great customer service!!! And he had the parts right on his truck. That was impressive. He was so efficient, it only took him about 20 to 30 minutes. Thanks Ben
Ben was super nice and very professional. He explained what happened and fixed it right away... most of the time we have to wait for parts, not this time, Ben came prepared. I recommend this company and will tell my home warranty company about it. Thanx Ultra Heating and Cooling.
Ultra fixed the problem with my HVAC when another company could not. They were early and fixed the problem quickly. I highly recommend Ultra!!
Pilot came back to do a check up on my old A/C units. He was on time very professional and I felt like he was first a/c repair man I could trust. All the other a/c companies said my units had to be replaced because they use the old coolant. Pilot was honest and explained everything to me. His prices beat everyone I called but at least 20%. Would highly recommend
The guys at Ultra did a great job installing my new AC unit. Super responsive on the phone and throughout the process. Very happy customer and my house is COOL again! Thank guys!
Ultra was very responsive they came right out and Gabriel was great!
He took care of everything very professionally and very fast. I would definitely recommend them and use them again!
Pylet came out and quickly assessed my zone system. He gave me my options and took the time to explain everything. He even offered to change my air filters on the way out. I will definitely recommend Ultra to friends and family!
Ben was very professional explained everything to me showed me pictures of my AC unit it was a total mess they repaired it cleaned it and got it up and running just in time for the hot summer end of year heatwave would recommend this company 100% this company is very professional use the ladder to get on my two story house other companies walk on the roof and crack tiles and lie about what they do will be calling them againagain soon and recommending them to other friends at work thanks again ultra heating and cooling and refrigeration for a great job 100%
This company was sent out by my home warranty company. They showed up exactly on time (which I was surprised since they usually give you a time gap) and we’re very friendly and professional. Pilot and Ruben were awesome. They noticed that my issue was related to lack of maintenance and was an easy fix. They jumped right on the issue and resolved it, even though it (technically) wouldn’t be covered by home warranty. I would recommend this company and request them in the future with further issues. Thanks guys!
This is the second time my home warranty company has sent Ultra to my home (2 separate issues, 2 different units). This is the second time they sent Pilot as the technician. Just like the first time, he arrived on time and was SUPER professional and friendly. Both times he was able to identify the cause of my issue within minutes and fixed the problems quickly and thoroughly. (First time was a leak in the cooling system; second time was a blown fan motor.) When it's triple digit heat in the Las Vegas summer, this is exactly the kind of service you want. I recommend Ultra to everyone I know here, and will be using them for my routine maintenance. I'll definitely be asking for Pilot!
This company is amazing. He was very profession, even the employees I talked to when I called. They educated me. Will definitely use again and refer out to my friends and family. Thank you for your services.
I’ve used Ultra for around 4 years. We have a large property with 14 a/c units that I’m responsible for. I trust Ultra will be there quickly and take care of everything I’ve needed.
Ultra came to work on my heating unit. My technician Albert was a true professional he arrived on time, cleaned up after the job, kept me informed on what he was doing and explained what I could do to ensure my Heat and AC worked properly. I definitely will use Ultra again.
Great experience, especially with Gabe when he came out. He was professional and was more than willing to explain things as he did them.
I had a dead HVAC board and he went above and beyond to get a replacement and in as quickly as possible so I we could get our AC up and going . Showed up on time each time. 100% would recommend and have his card saved.
Pylte is the man!!! We have been using Ultra for a few years now on all of our properties and they are always on point with their service. I highly recommend them to all of my friends, family, and colleagues.
I wish to give a hearty thank you to Ultra Heating/Cooling and Refrigeration and my technician Billy for the tireless work in assessing and correcting my heating problem with my HVAC system. Intermittent electrical problems are extremely hard to diagnose. It usually comes down to correcting and fixing one thing at a time until the core problem is found. My technician, Billy was extremely competent with his analysis and methodical in picking away at the problem until he resolved it. He managed all the paperwork for me and went the extra mile and researched my unit to find that the repairs were covered under warranty. I appreciate all of his input and recommedations for me and that he was speaking in terms that I could understand. He always contacted me in advance of his arrival and observed the appropriate COVID safety measures while servicing my equipment. Thank you Ultra Heating for employing a person that has integrity and knowledge of their craft.
Our AC stopped cooling so I called my home warranty on a Friday afternoon just after it happened. They contacted Ultra. I have a very sick husband and small dogs and I knew everyone would suffer if we were unable to get it repaired right away. We were assigned an appointment for the following Monday. I called Ultra’s office and told them my situation. They were able to send someone out the next day. Pilot came to our home, did an assessment and repaired the problem efficiently. He was compassionate in regards to our situation, professional in his manor and we are very grateful to have met him. Ultra is a GREAT company and I highly recommend them.
Pilot came to my home from the Ultra team and it was a great experience from start to finish. He called before he arrived and showed up at the very beginning of the time window which was helpful. He had a great attitude, fixed my AC motor and added a few missing parts. I would recommend Ultra to anyone.
Quickly diagnosed and repaired my intermittent heater issue. Pilot was very professional and friendly. Service call was part of my home warranty service but I will definitely be using Ultra for non-warranty maintenance, etc. going forward as well.
Complete miracle! Ultra was assigned by AHS to fix our AC unit. Online service request submitted at 8:45PM and technician Pilot was at the home at 9AM the following day. Pilot replaced the capacitor and AC was working again. Pilot was very professional and did not try to sell us for more than what was needed. Unbelievably great service. With other companies we have had to wait 2-4 days. Thank you Ultra and Pilot for the outstanding service.
Billy McCoy Technician responded to my home to assess the lack of air issue to my home on the hottest day of the year! He was timely, understood my frustration with several other companies coming and doing a bandaid approach to keep my unit running which only lasted momentarily. I told him I needed him to be honest and treat me as if I was his mother or grandmother. He came prepared with more instruments to explore the issue. Others never did this. He found the problem, ordered the parts and returned in 3 days to finish the job. Billy was very honest with me and did as he said he would. I can not thank you enough as it is hard enough living in the desert but with no air it is unbearable. Thank you Billy!
So happy with my new AC unit thanks to this company. Professional and such prompt service! I would recommend them to anyone and everyone.
Ultra has been nothing but the best! We have no complaints whatsoever. They have been so helpful and responsive. They have done more than what the home warranty has. They communicate more with me than the home warranty. They even brought me a portable AC unit so my kids can have AC upstairs. They definitely care for their customers. I highly recommend Ultra! Amazing, very above and beyond customer service! They will take care of you! Thank you, Ultra!
My AC was not blowing cold....during a heat wave. My home warranty company sent Ultra Heating and cooling to me. Pilot was prompt, courteous, and efficient. He got right to the solution.no games. Just quality work. I hope I don’t need him again, but if I do, I will not hesitate.
I would definitely use this company for future service/repairs and I would recommend this company to family and friends of ours. The techs are very professional, friendly, very helpful, knowledgeable, they communicate well with you and always showed on time. Pilot went above and beyond to help our family the best that he could. We appreciate all your help. Thank you for taking the time to make us feel comfortable in the process as well. Awesome service!
They came out in one day and fixed my problem. Great job!
Couldn't have been better!!
Last minute AC call on a 102 degree day..
They fit me into the schedule and made it out... HUGE SHOUT to RJ and Gabriel... Total professionals and went above and beyond to get things repaired and working...
Very responsive! I called them for all my heating and cooling needs. They do not charge an arm and a leg. I’ve referred many people to them and they are all very satisfied. I will continue to use him for many years to come.
I am always uneasy using AHS when it comes to air conditioner repair . Our unit was blowing hot air it is over 20 years old and we figured this is it . Gabriel came out immediately diagnosed it was the compactor . Minutes later we were up and running .
He restored faith once again !
Requested service on Friday afternoon and service was scheduled for Saturday morning. The tech, Pilot, arrived on time and fixed the quickly fixed the issue. Pilot was very professional and knowledgeable. Highly satisfied and would recommend!!’
The technician Pilot arrived within the time frame promised. He was professional and friendly. I discussed the issue with him and he immediately started to work on the problem and soon I had air again.
Gabriel was amazing! I could not say anymore good things to say about the service, friendliness, and professionalism. I highly reccomend everyone to them for all of your heating, cooling, and refrigeration needs!
Great service. Professional, punctual and did the job right. I had another company out to service our a/c and they could not figure out the issue. Ultra was able to diagnose and repair correctly.
Great experience - would definitely recommend Ultra for your HVAC needs!
Professional, quickly repaired and had me back up and running!!!! Highly recommend!
Very professional company! Had a misdiagnosed issue with my AC from another company. Pilot found that my coil was bad, ordered the part, and was back the next day to resolve.
Very professional and got the job done quickly. Very nice gentleman and if anything happens to my air conditioner or heater in the future, you will certainly get my business.
Thank you very much once again.
Pete
They replaced our air after close to a 30 yr 1 needed replaced. Very honest, decent pricing & professional. Jacob was r guy!!
Thank you guys. Pilot and Carlos came through big time. Fast and amazing personalities. Very capable and knowledgeable. They were awesome and so was the business kept in touch with me and let me know everything. Thanks guys
Had the owner come out to our house today. He was very nice, informative, and left us with a ton of great information to help us with the state of our air conditioner.
Pilot and Carlos awesome on time professional positive attitude. Good guys. Even changed my air filter. What some awesome guys
Update. Tyler from Ultra came and addressed my problem and also gave great customer service. I recommend this company.
Pilot and Mario are the best
Always on time and had great quality of work
Gabriel was awesome! Highly professional and informative during his visit. Thank you so much.
These Gentleman were professional experienced and technically on point. I would highly recommend this company.
GABRIEL WAS ON TIME AND HE DID AN OUTSTANDING JOB !!!! HE DIAGNOSED MY AIR CONDITIONER PROBLEM QUICKLY AND FIXED IT !!!! I WAS TOTALLY SATISFIED WITH HIS WORK !!!!
Review Updated. Previous issue resolved by business, which we always appreciate.
Amazing company, super friendly and pricing very economical.
Tech Pilot, Thank you.....
Amazing Company
Great company professional would recommend to everyone
Pilot arrived at the beginning of the time window and fixed my furnace in a flash. It required a part which he had. Professional, friendly, expedient. Would give him ten stars if I could. Definitely recommend this company.