Reviews of THE A/C GUYS. (HVAC Contractor) in Las Vegas (Nevada).
THE A/C GUYS
4570 Donovan Way Suite 212, North Las Vegas, NV 89081, United States
Description
Information of THE A/C GUYS, HVAC contractor in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of THE A/C GUYS
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of THE A/C GUYS
greg davis
We had the pleasure of using The AC Guys on a couple of occasions and the service and quick remedy to our problems were exceptional.
The customer service we received from the office was very pleasant Taylor and the technician that came to our home was a gentleman Tony and extremely thorough. He took the time out of his busy schedule to clearly explain the issues we were having and what he did to repair them.
We were so happy with the experiences we had with the AC Guys we scheduled them to inspect and evaluate the Heating and Cooling units that gave us the confidence to move forward with another Home Purchase.
Taylor in the office is absolutely the best!!!
Alexis Raldirez
When I called I spoke with Taylor and she was able to get me in right away, she was awesome, very friendly! I was having some issues with my AC and also my refrigerator. The technicians name was Tony, he was so polite when he arrived and he explained everything thoroughly. He was able to fix both same day and it works better than ever now! I had a great experience with them from start to finish! I would definitely recommend The AC Guys and will be calling them for my future needs!
cori steely
My AC had went out yesterday evening. It just so happened that The A/C Guys were installing a new unit at my neighbors house. I walked over there and asked if they would perhaps be able to come over and take a look at my AC. I had spoken to Troy, who as it turns out is their Field Supervisor. He said that they would stop by as soon as they had things squared away at my neighbors house. I swear it must have been only 30 minutes later, when there was a knock at my door. The first thing i noticed was how tired Troy looked. I told him if he would rather come back another time, I would understand. He said that they had just completed a 12 hour install of a high efficiency unit, but that he would be happy to take a look at my AC. He even said that worst case scenario, if he wasn't able to fix it last night, he had some portable AC's in his van that he could leave with me, until he was able to come back to service my unit!!! Troy had showed us a cost/benefit analysis of repairing vs replacing our unit. With our unit being an older model, it didn't make a whole lot of sense to repair it when it will inevitably need another repair, after repair, after repair. He was so very knowledgeable, detailed, and honest, doing what he could to work within our budget. We opted to go with the 18 Seer High Efficiency unit. The unit is scheduled to be installed tomorrow, ON THE FOURTH OF JULY. In the meanwhile we are nice and comfortable with temporary AC. I am so incredibly impressed with the professionalism, knowledge, and work ethic of this company, and would highly recommend!!!
Distinctive Exteriors Inc. Staff
I called The AC Guys by recommendation from a friend. My mothers unit was not working properly. I contacted the AC guys and they took care of the problem with in hours. besides fixing the problem they also service the the unit. That was very nice of them. This company has very nice office staff (Jasmine) that are sweet on the phone and they try to accommodate you in any way. The technician guys are also nice and polite. They clean after them self when the job is completed. Keep up the good work. I will recommend them to friends and family. Stay away from The Residential Service Company! You guys are the BEST
Kayla Dial
I cannot say enough good things about this company, the owners Chris, Christy & Danny,
and every single person on the staff! Taylor is very helpful and courteous with scheduling and making sure everything with your job goes smoothly. I've personally met a few techs, Tony , Ty and Art are very knowledgeable and efficient in their work. Thank goodness for every person on this team! Love the AC Guys!! Highly Recommended!!
Marie Cabarles
We are very pleased with the service and support we received from Ty and Taylor. Their services were needed back-to-back on what felt like the hottest weekend in August. We appreciate their professionalism, hard work and exceptional customer service!
The A/C Guys are #1 and we highly recommend them!
Kara O'Brien
After trying numerous companies, we finally found one that is amazing! The AC Guys installed a brand new system about 3 years ago. They come out on time, every time. They are great people, have incredible work ethic, and are honest and caring men and women. From the ladies that answer the phones to the guys that show up at your house...they are super kind, helpful and trustworthy.
Aug 2019 update! Still very pleased with the customer service at The AC guys! Tony was out today for a minor issue and he is always so helpful! From Melanie taking my call this morning and squeezing me into their day to the arrival of Tony, you can count on them to update you, communicate with you, and solve the problem pretty quick and efficiently. Always a pleasure to do business with The AC Guys!
Cassie Cavasso
I called The AC Guys by recommendation from a friend after our AC went out over the summer. Taylor was so sweet on the phone and was scheduled my appointment quickly.
Tony was on time and was able to replace the compressor that day. I'm so thankful to them for being able to save us in the heat of the summer!
Kayla Trevino
The A/C Guys are an amazing company! Taylor works in the office and is very professional and responsive to any questions and concerns. They have had to fix my appliances several times. Ron arrived very fast and explained exactly what needed to be done without cutting any corners. I am very grateful to receive exceptional service from an amazing team of people. Thank you A/C Guys!
Bob Roberts
I was concerned when I had looked at the reviews, but my experience began with a courteous office staff that scheduled my appointment quickly after receiving my repair order from my warranty company.
Jasmin set a timeframe that would work for my schedule and the service tech arrived promptly within the frame and called in advance to verify that I was available.
Art quickly found the problem and was able to complete a repair within 45min as he had parts on his truck to do the repair on site.
Thanks AC Guys for a painless, pleasant experience.
Barb D
In a time where everywhere you go, the true art of great customer service is lost, the AC Guys have it figured out. It is no fluke as we have used their services twice now.
We had used them previously when our heater went out. They were able to quickly identify issues with our heater, ordered the parts in record time and made the repairs necessary. Then we had them come out to a new home that we were purchasing to look at the units.
The technicians Tony and Danny were prompt, knowledgeable and beyond courteous. The office staff Taylor was amazing
Thank you The AC Guys for the Nordstrom level service!!!!
Hayden Rodriguez
Very happy with a/c guys. Called them to fix my heater and spoke with Taylor. She was polite and scheduled me for the next day. The technician, Tony, came right on time and fixed the problem and was awesome with answering all my questions! Would recommend to anyone.
Emily Nielson
I’ve had Ron out to my house a few times to fix different appliances. He is very knowledgeable and has been able to diagnose and fix the problems on the spot. He never tries to “sell” me on things I don’t need. He is very honest and it does great work. His services are reasonably priced. I highly recommend Ron.
Josie Mendoza
I was referred to them by my home warranty. They came out and fixed my my ac in the summer and then they came out and fixed my Refrigerator. The work was done in a timely manner. They provided excellent service and cleaned up after themselves when they where done. The office staff (jasmine) was polite and answered all my questions. Keep up the good work AC GUYS
Josh Adkins
Needed my AC unit repaired. Found the AC Guys and called to schedule an appointment. I spoke with Taylor and she was very nice and helped me find a time that worked for me. Super easy process. A tech came when they said he would. Tony found the problem and fixed it. I really recommend these guys they know what they are doing!
Nicole Murray
They simply are amazing! From the first call on forward. They take the time to figure it out and get things fixed. Questions were answered and i feel comfortable when i need to ask questions. They were quick and super thorough! Tony and Mikey are awesome installers and Taylor and Christy were always there when I needed them! I cant thank them enough!
Laura Cherry
Need a quick and reliable fix the ac guys are who you want to call. Jasmine was prompt and informative very polite. She sent ty out and he confirmed that my unit was a dump and needed to get a new unit. He got on the phone and had a quote emailed to me within 5 minutes.
brittani v
Nothing but amazing things to say about this company! Christy and Taylor in the office are friendly and genuinely concerned about getting your AC fixed as soon as they can get a tech. out! They sent Ron out and nothing but great things from him as well. SUPER knowledgeable and friendly. He explained to me exactly what was wrong with my unit and made sure that it was fixed in a timely fashion.! The AC guys even did a follow up call a few days after Ron fixed it just to make sure everything was OK and that I was satisfied with their service! TALK ABOUT W.O.W!!!!!!
Emmi Hartzell
This place is awesome! I called to schedule an appointment and Taylor had excellent customer service! She was efficient and very friendly and made me an appointment immediately! Tony came out and got the job done in a timely manner! Definitely would recommend, 10/10!!!
Valerie Casey
The A/C Guys have been tremendous in their service, honesty and hard work! They maintain a great attitude from the beginning of the job to the very end.
They stay on schedule and are available to answer any question or concern. Troy and Tony installed a new A/C unit for us. We are confident the equipment is state of the art. We know they will return for periodic checks and maintenance when needed. We could not be more pleased!!!
Taylor Ormonde
Such a knowledgeable staff! My AC went out just as the weather started getting hot! The AC Guys came out same day and returned same day with parts and got my unit back up and running! Quick and painless service call and now my unit runs perfectly! Thanks AC Guys and thanks Tony and Arthur!
TAYLOR ORMONDE
On two different occasions I had services done! Taylor in the office scheduled me for next day service which was surprising considering it was middle of the summer. Once for my AC and once for my dryer! Both times, Tony came out to service. It's so nice to come across a company that trains their employees in all trades to get situations like mine taken care of so quickly!
alan brownlee
Heat not working in my house, it’s been freezing in here, called The AC Guys, spoke to Taylor in the office, she was very pleasant and helpful. Got me on the schedule right away. Arthur the technician came out and was very knowledgeable. Explained my problem and promptly made the repair. Will use this company again.
DANNY GARCIA
Heater stopped working in my home, it’s been freezing in here, called The AC Guys, Office staff was very pleasant and helpful. Got me on the schedule right away. technician came out and was very knowledgeable. Explained my problem and promptly made the repair. Would definitely recommend this company to all my friends and family.
Chelsey Marshall
This AC company is by far the BEST one in vegas.. not only do they genuinely care about their customers! They go above and beyond to make sure that my family and I had heat this winter! Danny and Christopher the owners are the most polite and professional business owners I have ever come in contact with! The gals at the office are so helpful and patient when I tried to explain what was going on with my unit, and when they sent Ty out he called me in advance to let me know when he would be arriving and he explained everything throughly and made sure to let me know EXACTLY what was going on and walked me through the repair so I knew exactly what I was replacing why and for how much! If there is something wrong with your AC unit I HIGHLY recommend you calling the AC GUYS! They are affordable and one of a kind! I couldn’t ask for better service! Thanks guys! You do a great job! See you this summer when you replace my unit!!!!
Beckie Mojeske
I was really impressed with the fantastic service I received from Arthur Woods. He showed up when he said he would, he was focused and professional, considerate and polite. I really appreciated his service.
I would absolutely recommend these fellas , and I will call Arthur back in a heartbeat next time I need help.
shelley cobb
I highly recommend The AC Guys! We had a new unit installed the right way that is running perfectly! They had it installed right away and provided a temporary AC unit until the new unit was installed. They made sure the whole process went smooth with no stress from the first call, to the financing, to the installation. Great service from The AC Guys!!
Wig Factory Direct
Just had an issue with our ductwork and unit, and wanted it to run good for this summer. Arthur Woods was our tech and he was amazing! Super helpful and informative. He was on time and had our unit running great in no time. If we have an issue with our units in the future we will def be calling the AC Guys!!!!
tommy Thomasson
This is going to sound a bit biased but this is a great company, they won't try to oversell you on something you don't need, they will give you a new unit purchase as a recommendation, but they 99% of the time push the repairs you need over a new unit. I personally know they try not to leave a call until they figured out everything they can and did everything in their power to get your AC back to running to almost new spec conditions. They work long hours and barely see their families so the residents of Las Vegas can have cold air in the summer and hot air in the winter.
Denice Jauregui
When I contacted the AC Guys to schedule a tech appointment the dispatcher Jazzmyne Mendoza was so polite and helpful. She patiently searched for a day and time that accommodated my busy schedule. The service I received from her was excellent.
Troy Sr. Ormonde
I would highly recommend using the ac guys for appliance repairs. No complaints from me from the time I spoke to Taylor on the phone, until the time Tony, the technician who performed the repair was finished. I was pleasantly surprised with the pricing too......Would definitely call them again.
Jasmine azodnem
called the ac guys as my home warranty assigned them to my claim. office staff said they can have someone out later that day. I was pleased with the response time and with the tech that arrived to service my appliances! I would recommend them to all my family and friends.
Chris Azizi
So my heat went out and through my warranty they referred me to the A/C guys. They sent someone out the next day and they guy diagnosed the issues quickly and said that a part would have to be ordered. Ok great. By Wednesday I called to see if there was any update on the part. The lady that answered to phone put me on hold and then came back on to then tell me that the part in fact was never ordered. But they just got a large shipment in and that the part that was needed should be in whatever shipment came in. She then stated that she would call me later on in the evening to set up a time on Thursday schedule to come out. Ok great. Thursday morning came and went not phone call so I called on my lunch and had to leave a message. 10 min later I got the call from the tech that he was heading to my home. He insisted that they called me. I called the office and spoke with Taylor and she stated that she was the one to call and she did speak with me and I confirmed. I looked at my call history and not call ever came into my phone between 4-5 and just because you read my number back to me correctly doesn't mean you dialed it correctly or even at all. Techs are awesome. But the office staff needs serious work and to sit and argue with me and ask me what would you like me to do about it? well nothing since you cant even get my part ordered in the timely manner and just got lucky that it came in with whatever shipment you received.
Nikki Barelli
My appt was accidentally cancelled, so the next appt 2 days later with ac guys. Tony was his name. He came as early as he could change my compressor everything was covered by warranty. He was nice, efficient, and quick. I will definitely want Tony for service if I need it (hope not)everytime.
Matthew Kadish
Okay, I don't like giving out 5-star reviews to just any service business (especially those who deal with heating/cooling), but the AC Guys really do deserve high marks. I ran into an issue where I needed to have one of my AC units on the roof replaced and I went out to a number of different AC companies to get some quotes. Well, needless to say, most of the companies I contacted (particularly one that rhymes with "Ghetto") gave me really astronomical quotes on units that would have easily put me in the poor house.
When I spoke with Chris at the AC Guys, he not only took the time to walk me through my different unit options (as in what I would need for a house my size, what the different terminology of the units meant, etc.), but he also gave me an amazing deal on a new AC unit - WAY cheaper than any of the other companies I got quotes from. And it wasn't a generic unit either - it was a Trane unit, which is one of the best AC units you can get.
The AC Guys took care of scheduling a crane and getting the proper permits and all that stuff. And when they came out to install the unit, they did it quickly and efficiently, and were able to not damage my pigeon netting I have covering the units on the roof either! So the installers were very knowledgeable and professional, and it was a pretty painless install.
In addition to that, I had an issue the next day after the installation where the new unit wasn't working for some reason. When I called up the AC Guys about the issue, they sent someone out that day and he fixed the issue at no charge (there was a loose wire in the unit that caused it to trip a breaker and shut off). They also fixed a broken disconnect box in my 2nd AC unit at no charge while they were up there, even though they could have easily charged me for such a thing.
Over-all, the quality of service and the professionalism I received from this company was above and beyond compare. I'll definitely use them for all my heating and air conditioning needs in the future. I can't recommend these guys strongly enough. Not only are they good at what they do, but they have a great deal of integrity and won't milk you for every penny they can squeeze out of you. I saved close to $8,000 by going with them as opposed to other companies who seemed more interested in upselling me stuff than actually fixing my issue and treating me fairly.
You can't go wrong with the AC Guys. If you have heating or cooling needs in the Vegas area, contact them first!
Parker Harris
Thanks so much to Taylor and Tony with the A/C Guys .i was out of town when my A.C. went out .Came home to a very hot house. The A/C Guys had Tony come out immediately thanks for the great customer service. Would recommend the A/C Guys for all your air conditioning needs.
Theresa Adkins
Called the AC Guys with a heater issue. Taylor assisted me with getting a tech out to my house asap. She was friendly and helpful. Tony came and was professional and quickly found the problem. All is fixed.
KEv H.
We had great service from The A/C Guys. Another company we called, told us we had an issue that was totally unrelated to what our problem was. When The A/C Guys technician took a look he let us know that the issue caused no problems with our unit and all we needed was a recharge. I won’t trust another company with my a/c again.
Charis Garcia
My AC went out not long after my baby was first born at the end of the hot Vegas summer - the same AC that had been "fixed" by three different companies over the last couple of months. The AC Guys came out, found the problem, and got us up and running. I waited a while before reviewing because we had thought the problem had been solved before just to run into the same issue. It has been running smooth ever since though!
The tech who was here was really nice and personable, I think his name was Arthur. And Taylor handled all the coordinating and was helpful getting us in right away.
Luis Madrigal
If your looking for fast a reasonable service the ac guys are who you want to call i had multiple companies out who could not figure out the issue with my water source unit. Jasmine in the office was prompt and had a technician by the name of ty out to my home later that day. And we had heat shortly after his arrival.
Carolyn Cervello
I am very happy with the service. They first came and gave me a honest assessment along with reasonable estimate. And he showed me pictures.
Aquote from Hawthrown i received before The AC Guys, That tech wanted to replace the whole unit $3000 to $4000 even though the unit appeared fairly new and was only a year old.
" Dont call them they will lie and try to rip you off!"
It did take of bit of rescheduling to get the work done. And they still haven't cashed the check I gave them over to weeks ago.,
Otherwise my tech Trey was friendly, professional and got my swamp
cooler working.
I will recommend them to everyone,
Chuck Ensign
Called the ac guys spoke with jasmine and was pleased with the way she handled the call as I was upset due to another company coming out and Have supposably ordered my parts. So I call the ac guys questioning why they are now calling and jasmine took the time to explain to me what the issue was and why they were sent out as a second opinion. She sent ty a few days later and he got my house heating on the first visit!! Way to go ac guys I now have you guys as the only company that can service my house under home warranty.
Erik Covarrubias
The A/C Guys are amazing!! Our fridge went out over 2 weeks ago. When we called our warranty company, they sent out All Desert Appliances which they were a total joke! Technician came out with one screw driver, said he needed to order parts and would be back. After not hearing from them for a few days I called our warranty company again, apparently All Desert Appliances had no knowledge of the type of fridge we have and said they could not fix it. Warranty company had now set up for The A/C Guys to come out. From the very first phone call we received from the receptionist, she was polite and curtious, to Ron the technician that came out. Thanks to Ron working his magic, he got the part in town and was back in our home the very next day to fix our fridge. Needless to say I am be on happy with the service and customer care The A/C Guys have provided to us.
Yuko Kato
My A/C suddenly stopped cooling! I have two dogs waiting at home. I called A/C guys at 7am. She was very friendly. I had to go to work and told her that I would like to make an appointment after 5:30p. She made an arrangement. Technician James came on time and he checked everything for half an hour. He found the problem and fixed it. He explained what the problem was and charged less amount I expected. Thank you very much!
Jenna Austin
Art was friendly and professional! On time and such a pleasure to work with! Taylor I spoke with for the appointment was really patient kind! Great company, fixed my heat quickly!
ty s
My AC at least waited until summer was fading to fail, but it is still a necessity with a 2 story home that gets hot on the 2nd floor.
I ha d two other companies out to provide estimates and was told my 9 year old system was falling apart and needed replaced versus being repaired.
The AC Guys sent Tony out and my "falling apart" system was quickly repaired with a simple capacitor...less then $200 repair versus the $8000+ estimates I was given by those other guys.
Thankful for an honest company that provided me a quick repair and no scare tactics to try and sell me on an unnecessary home expense.
Maeghen Golden
I used the AC guys once and will never use anyone else beside them. They are top notch the customer service from both Taylor and Ron made me feel like I was important. I am so glad I found a company as competent as them who offer quality service at reasonable prices! Thank you AC Guys.
Juli Garcia
Thank you AC Guys, we had our unit go down and thanks to Taylor in the office, Tony came out quickly and helped us to get our unit back up. Staff is always kind and helpful. Thank you for being a reliable resource in this desert heat!
Robert Feld
Top quality from beginning to end.
Jazmine kept me updated from the initial call until my part arrived.
Tye was informative regarding the issue and even showed me photos and the replaced part upon completion.
New addition to my always call service companies list!
Diane Dworzack
Tony was prompt, knowledgeable and efficient. He saved us the 13,000$ another company wanted us to spend. I will only use this company from now on. Taylor in the office is also very pleasant and efficient!
Jennifer Dulaney
This is definitely the company to call! Our AC went out, I called The A/C guys, Taylor was such a big help. Very professional and kind. From the first call, to the visit, everything was great. Definitely recommend to anyone!
Okhee Peters
I called to schedule a maintenance/tuneup on both of my AC Units and got Taylor on the phone to schedule it for me. She was completely professional and courteous. I would recommend this company to everyone.
Violet Mendoza
Recently had some problems with my heater, made a few calls around town searching for a reasonable tech to come out and fix the problem. Got a recommendation from a co worker who has had previous work done with the a c guys. Gave them a call and had the receptionist by the name of Jasmine help with answering a few of my questions. She Was very friendly and courteous found the first opening to get someone out to my house. Had a gentleman by the name of ty come by and diagnose my problem very quickly and prompt. Before i knew it had my heater back and running. Will definetly bw recommending and going through them for the future.
Emily Alvarado
This is the company to turn to when it comes to A/C or heater repairs in Vegas! They are prompt and very helpful. The office staff (Taylor) is very kind and quick to book when service is needed. Tony, the tech, is a very professional and knows what he is doing.
tee gray
I had the best experience with the AC guys. Friendly service and the best techs in the country. Troy was helpful and saved me a boat load. Thanks AC guys and Troy. If you want the best ask for Troy with the AC guys. 5 stars Everytime.
Kassandra Flores
Taylor was polite and scheduled me quickly! When Tony came out he did an awesome job as well! Very good company!
Angela Fisk
I thought Ron, the technician, was very friendly, knowledgeable, and got the job done. He was patient and did a great job explaining what he was doing. I’d use the AC Guys again and would recommend them to anyone.
Christy Wilt
Called to schedule maintenance on my unit and spoke with Taylor. She was very helpful. Got my appointment time and a great price! great customer service!
stephanie workman
The AC Guys Rock . They have helped us in so many ways , from replacing a whole ac unit to providing us help when our refrigerator stop working . Ty ,Tony , Artie ,Ron and All office staff have been so professional ! Thank you again for the great service ! Will ALWAYS use this company!
Juan Cerna
I was having a hard time finding a good repair guy to fix my air it wasnt turning on so than a friend of mine recomend "The ac guy"
With in minutes the dispatch girl " Jasmine" had set me up with an appoiment the same day!! She was really help full
And the guys that came over to fix my unit where the best really Generous
I will be recomeding them to my friend
Ruben Gonzalez
Ty came out and worked on my freus unit. The part was not available locally it had to be ordered no big deal ty said about a week out 2 days later jasmine from the office called said the part was ready and she can get ty out the next day. Customer service is great as well as fast service. Thanks again ty and jasmine.
Jose Falcon
Have to honestly say don't leave many reviews but just had to leave one for these guys, They have done an amazing job with our ac always fast and efficient thanks Ty, Tony and Arthur for all the great work.
Johnny Miller
Arthur woods worked on my unit and did a fantastic job. He knew what needed to be done and was quick at finding any problems and fixing it.
I highly recommend Arthur Woods to get the job done.
Late2DaGame BeddaLateThanNevR
I've known Ty Short of The AC Guys for over 25 years now, and he really knows his stuff. You can feel confident with his service because he'll stand by it until it exceeds your expectations.
Kimble Dutton
These guy treat you rite! Taylor got us scheduled quick and tony fixed our heater very fast. Thanks Tony and Taylor, you guys are awesome 👍🏻 …
Daniel Negari
Really awesome to have found such a quality, and qualified AC vendor here in town. They were extremely responsive to my initial request, and beyond fair and reasonable. I would highly recommend them to anyone.
Melody Millett
Arthur was professional, friendly and knowledgeable about our air conditioning. He explained how everything operated and what he thought the problem was. And he found our leak and fixed it in the same visit! I couldn't be happier.
Sita Sar
Called the A/C Guys for questions and recommendation. Taylor answered the phone — was really friendly and helpful! Taylor answered all of the questions I had and was willing to set a same day appointment for me if needed. Great customer service!
Bonnie “Bonnet” Lee
The gentlman Tony who came to fix the heater was very polite did a fantastic job. Would be really cold in the house if it wasn’t for him. Thank you again ac guys you do great work.
DabsOnTwoWheels
The A/C Guys will be the only company I call from now on. Great customer service and very competitive pricing. I have already recommended them to three people and will continue to do so.
Trishaa Le
i was referred to the " ac guys " from a close friend of mine due to my ac unit not working . i called them first thing in the morning & thdy had a technician come out the same day to come diagnose & let me know my options of what to do next . arther was my technician & before he was even on his way he called to let me know is eta & even called again when he was on his way . he was very helpful with any questions or concerns i had . definately a call worth making ! i will definately refer other friends & family members to the ac guys .
Samantha Romeo
A friend of mine recommended Ron with The A/C Guys. He fixed my washer right up after it started making the worst sound during the spin cycle! Definitely recommend, Ron was great.!
Bob & Jamie Jette (Jette Sells Vegas)
From the first connecting phone call to the last hand shake for the wonderful work, Art, was courteous, informative and very thorough!! We will be requesting their service going forward to our Clients and Friends.
Chris Phillips
The A/C guys are great! Needed some help fixing my AC unit and Ty took care of me. Was able to help me take care of my problem within a few minutes.
Beth Foster
James is awesome! He responded quickly to my call - was professional and friendly - and gave me fair and competitive pricing! I’m recommending him to all of my friends! Thanks James!
Bobby Short
Amazing ac service company to work with!
Ty is always on time, quick with a solution and has the system back up and running in no time at all my properties!
Life savers in the Las Vegas heat!!
Shari B
The A/C Guys are the only ones we call. We love Taylor! Everyone we have talked to and/or had at our home and business has been super knowledgeable.
Justin Toia
I have been dealing with The A.C. Guys for about 3 and a half years and they have been nothing but great and professional and the staff that runs the office and deals with schedule are very customer oriented especially Taylor Ormodoe she's awesome and has GREAT customer service!! I would highly recommend The A.C. Guys
Richard Mendoza
Jasmine was fast at getting me on schedule. The tech came out had my air working the same day. I will always recommend the ac guys.
Kelly Babcock
Thanks for coming out. Troy did an awesome job. If I ever have a/c problems again, The A/C guys will be my first call. Thanks again Troy!
Damaris Gay
Taylor is always helpful and kind, always willing to do what she can to get someone out asap!! Tony is a great tech, very knowledgeable and nice!
Sally “NightmareGurl” Quinn
They came right over and got the job done... Whatever the case was. Simple deed for them. Quality matters. Jasmine Mendoza knows!! Work done in a timely fashion and worth the pricing.
oof 123466789
Very friendly and very punctual. Replaced my old unit so quickly without any trouble at all. I highly recommend The A/C Guys with no hesitation.
Jack Lodge
Amazing and quick service! We had a 1985 sea ray power boat and they did a full service . The results were flawless and couldn’t of been any happier
Ahu Luna
Ty is the man... This dude is awesome. I called with a problem and he was there within the hour. This being true on many occasions. I use him for my business and my home. A/C Guys rock!
Chad Dulaney
Hands down the best... and I mean BEST HVAC company I have ever known of in Las Vegas. Taylor is such a doll. Love these folks like family!
Janie Schurr
Great customer service, always get the job done right. We own several rentals and they are always there anytime we need them. AC guys are the best!!!
Maria Rivas
"Amazing service would consider The A/C Guys company in future, had an amazing technician Arthur Woods he was very professional , nice personality and work was done in a timely manner".
Tammy Mullins
Ty was very professional & efficient. He had a wonderful attitude & ABSOLUTELY knew what he was doing. I would recommend him to anyone & everyone!!!
Lisa Porterfield
I was extremely satisfied with the service I received! Ty was on time,courteous, informative and very professional. I would recommend him to friends and family!
Ron Voorhies
Can't say enough about this company, made one call, they fished my washer and my dryer at the same time, they had the parts on the truck, very professional, the women in the office were very helpful, especially Christy.thank you so much for your excellent service
Tanya Valdez
Thank you jasmine for getting me on ty schedule. We always request ty majority of the times we get him. We waited a few extra days but ty came out new our system and got my house up and cooling. Thank you a.c. guys
Jason Lange
Amazing! Had a last minute issue at the end of the day and they got someone out right away. Art did an great job diagnosing the two units and explaining everything. Thanks AC Guys!
James Mendez
Called the ac guys because my dryer stopped heating. Called the ac guys and Taylor got me scheduled for same day service! Tony came out and diagnosed a bad igniter and got it running again the same day! Thanks ac guys!
M Rod
I am so happy with the AC guys. They offer prompt service! James is my go to Guy to fix my appliances.
Melanie Nicole
I had called a/c guys and spoked to a young lady by the name jasmine , she gave me great customer service I would definitely use and recommend them
DENNIS CICALA
I’ve worked with and referred the AC Guys on multiple projects. They are consummate professionals. Their attention to customer service is excellent.
Sub Station
This is the best place to call to get your a/c or appliances worked on. Special thanks to art he did a tremendous job:)
Aurora Blaisdell
The ac guys are so knowledgeable and professional! Thanks Taylor I’m the office for scheduling so quickly and the technician tony for fixing our issue so efficiently!
Allyson Paisano
Taylor Ormonde is a very helpful person, and will always go the extra mile to help when needed. She shows that she is a valued employee. Thank you Taylor Ormonde❣️
Lisa Whitney
The AC guys are the most honest dependable company I have ever come across. Don't look anywhere else. They are the best of the best!
Mark Warner
Ron was a great appliance technician. Diagnosed the problem. Resolved the issue. Friendly, reasonable and professional.
Toni Downen
James is awesome when it comes to fixing appliances. I have never been disappointed with his work. Great staff.
Keyron Fradiue
I had the honor of meeting one of the nicest repair man in a while kind and courteous very polite if you get a chance ask for Arthur
Robert Ramos
The AC Guys are professional and do an awesome job! I highly recommend them for any AC job! Ask for Art!
Rhi Murray
All of them are a pleasure to work with!! Taylor, Christy, Chris and Danny are like family. We love them a lot!!!
James Falardeau
These guys are great! Danny came through when we needed him most! Would highly recommend this company! Thanks guys!
William Scott
Terrific customer service from art.
It's nice to know we have good companies out there.praise God for the actual guys.i highly recommend them to all
Jeffrey Cavaricci
I called the AC guys and Ron came over immediately had it fixed in no time at all with a fair price and good service definitely would recommend
Adam DeLeon
Awesome service - on time and super efficient! The tech knew exactly what was going on with the unit and was very professional- thank you TonyBlaisdale for your help and expertise.
lori w
Our AC repair was a bit more complicated than anticipated. The technician Art diagnosed the issue and stayed until the job was completed. Thank you for going the extra mile.
Michele Johnson
These guys are awesome. Prompt friendly amazing service. They go the extra mile to come super early or late at night. 🥇 …
Cinthya Ramirez
Such an amazing company. I definitely recommend them to all. Art had great customer service.
Cecilia Gaeta
Outstanding customer service from art
He was quick to diagnose
Was able to explain issue simply and fix problem
I highly recommend this company
Don Genier
I highly recommend this company Art had tremendous service. I will definitely recommend this company to my friends and family because of his quality service.
Claudia Urquidi
They fix the issue the same day!! Excellent job!
I am very happy !! Thank you so much
Marvin Shepp
Very happy with the customer service and the services i was provided with from arthur.. if u need great great service this is the place to go. Satisfied customer and i will be back for more.
Erik Huey
Kudos to Jasmine Mendoza for being a total Rockstar employee with the AC Guys. Total gem and a true professional.
Sean Sandoval
awesome customer service. and an amazing company. art was quick and professional. I highly recommend this company
Sydney Boggs
My husband and I had the pleasure of working with Ty! He was great, very helpful.
Mathew Trujillo
I was contacted by jazmin for a follow-up in regards to my experience with the ac guys and i will say this that means alot in my books.Customer follow
NILOFAR KURAISHI
EXCELLENT SERVICE FROM THE OFFICE AND THE TECH, I WOULD RECOMMENDED TO ANY ONE WHO NEED A/C REPAIR. TY WAS SO HELPFUL AND ANSWERED ALL THE QUESTIONS, WITH EXCELLENT KNOWLEDGE.
Mayonaka
Amazing customer service and very friendly technician. Always request Arthur, he's the best!
Sharon Leonard
Service was completed in a timely and professional manner. Ty is a definite asset to your business!
Rachel Short
Very knowledgeable and polite. You couldn't ask for a better tech to work on your equipment than Ty.
Brenda Madrigal
Great customer service, called to get information about ac and jazmin was very helpful and informative
Would recommend them, for sure Jazmin was very courteous over the phone
V Ramos
They're great when it comes to helping people out. Taylor has great customer service!!
M3RCYM3N 9111
I highly recommend this company.
Art had great customer service.was fast and very respectful
Leslee Rogers
It was only a thermostat issue, but Art found it fast and fixed it! I would recommend you to anyone!
Aliyah Immel
I spoke to Jasmine on the phone she was very friendly and helped me with everything I need. I would recommend them to any one of my friends or family!
Cristal Olivia
I believe her name was Jasmine she was such a help. She answered all my questions and was very attentive to anything I needed. Thank you guys !
Sandy Dillon
Hey are very on this people came and did job and fix the problem quickly . I would recommend them to everybody. Love there work.
Dallas Hernandez
Thank you ac guys, called the ac guys and the lady in the office Taylor got me on schedule an tony came out an fixed the ac with ease. Thank you guys.
Kefira Kefira
Ron did a fantastic job! Knowledgeable and kind, would recommend him all day!
Madison Ortiz
Love them!!!!!!!! Taylor is so awesome and very friendly, I highly recommend them p.s. ask for Taylor !!!
Kray Kray66
This was a very good company
I really enjoyed the customer service from art
I highly recommend this place
sunnyside vseverybody
I was very pleased with this company
I will definitely use these guys
Art was amazing
Julie Ormonde
Taylor Lauren Ormonde is the best, she is amazing and gave great customer service!
Christopher Garcia
Great service Taylor is very kind and patient on the phone and has provided lots of help
Joseline Lugo
Thank you for your service (Arthur Woods) friendly , and he does a great job.
lulu ortiz
Great company great employees. Honest and reliable. Knowledgeable technicians, patient, and courteous
Aliyah Immel
I called and I talked to Jasmine. The office was sweet and Jasmine was very nice!
Fred Bratschie
Ron was an excellent Tech. and great to have in my house for service.
Kael Mojeske
Art had great customer service very professional no complaints will refer to friends
Miguel C
When calling the ac guys make sure to ask for jasmine. She will be sure to take care of you and get a tech out as soon as possible
Scuba Steve Bowes
A.C. guys are the best in Vegas!! Thanks TY and all ya work is appreciated beyond words!..
patrick fogerty
Awesome company and technician (Ron) .
Great guy. Awesome service!!
Thank you
Brandon Rocha
This company is so awesome!!!! Taylor is amazing and would not go any where else!!!!
Alexia Quintanilla
Ron did an amazing job,I couldn't be more happier.
Yolanda Reyna
Very nice person. Tony did a wonderful job. Thank you Tony.
Danielle Hall
Great Service! Ty is very professional and I highly recommend!!
David Garrard
Art came through and had my air running in less than an hour. Great service
Fanci Nanci
Love the A.C. guys! Ty always addresses any issues or questions we have right away.
Adam Haupt
They saved me so much money on my repairs, more than once. Thanks A/C Guys!
Blaine Gerard
Danny was very knowledgeable, and fair with pricing. Thx guys
Graylon Dillon
Was on time and did a great job with fixing my air.
Arianna Arbizu
Thank you jasmine and the ac guys for fast service and we love the affordable prices
Joe Page
Tony and Taylor were great and extremely professional
Accounting Desk
They are always professional, on time and very nice to deal with -
C.D.G.S Garcia
Ron is a great tech and works hard at his job.
Missi Gibson
Excellent response time and courteous service from Ty!
Melissa Fleming
The AC Guys are the best, TY is great!!
Regina Hansberry
We are very pleased with the service and support we received
Adrian
They came fast and did what they were supost too
Daniela Villalobos
Art got the ac up and running in 5mins. Awesome.
Steven Grill
Very professional and knowledgeable
Service Department
Always top quality work and customer service!
KSI Bamiam xbox
Great service. Ty is wonderful!
Megan Hall
Taylor has amazing customer service
Josh Davis
Ty did an excellent job I couldn't be happier.
Paula Koerwitz
Taylor Lauren Ormonde is excellent staff
Andarra Jackson
(Ty) Super nice and professional!
Lori Stallard
Wonderful Experience! Ty was great! 👍👍👍 …
Victoria Javiel
Very nice and came out fast!
Carissa Berard
Quality work... great service!
Starla Ison
Ty is awesome and so respectful !!!
Russ Duker
Great company! Great People!
April G.
Best customer service, ever!
Traci Marshall
Knowledgeable and outstanding customer service!
Michael Uriarte
Great people and perfect service!
Amanda Erickson
Taylor ormonde was very helpful
Jim Methe
I was very happy with the service
Cecil Boggs
Ty was great to work with
John V
Great and friendly service!
Bon Manhkong
Quick. Friendly. Professional.
Amber Valdez
Always professional, always available
Brandon Mullins
Great job Ty
Mico Reyna
Great job Tony
Marilyn Burton
Ty was very helpful
Amanda McDavid
Ty is great.
Michael Wilson
Very knowledgeable
Juan Madrigal
(Translation) I am writing this to thank Miss Jasmine, who is very good. She helped me because her company, the ac guys, will fix my heater, which was very cold. This company, if it knows how to treat the customer, thank you very much, Jasmine, for all your help, the ac guys are the best. I recommend
(Original)
Escribo esto para agradecer ala señorita jasmine que es muy buena me ayudo a que su compañía the ac guys me arreglará mi calentador que estuvo muy frío esta compañía si save tratar al cliente muchas gracias jasmine por toda tu ayuda the ac guys son lo mejor se los recomiendo
Elsa Mitchell