Reviews of Infinity Heating and Cooling. (HVAC Contractor) in Las Vegas (Nevada).
Infinity Heating and Cooling
5460 Cameron St Suite #103, Las Vegas, NV 89118, United States
Description
Information of Infinity Heating and Cooling, HVAC contractor in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Infinity Heating and Cooling
Sunday
9 am–3 pm
Monday
7 am–7 pm
Tuesday
7 am–7 pm
Wednesday
7 am–7 pm
Thursday
7 am–7 pm
Friday
7 am–7 pm
Saturday
9 am–5 pm
Reviews of Infinity Heating and Cooling
Janice Ventura
We finally pulled the trigger and got 2 new AC units installed. I did a lot of research and got multiple estimates. I’m so happy with the price and so impressed with the crew. It was a BIG job. The company and the crew they sent were courteous, respectful, professional, and just really nice guys! The whole experience was great. I definitely recommend them, you won’t be disappointed
Andrew Karasa
Infinity is excellent. We’ve used them several times in the past. They are reasonable and trustworthy. This time our problem was more serious. It took a few days to get the parts needed, infinity was communicative and kept us informed that the repair was on schedule. David was excellent, he’d had a long day but still made it over within the time window. He ran into a few snags but stayed until my system was tip top. Thank you.
mitzie pizzo
Infinity heating and air conditioning, repaired our A/C in a very short period of time. The Tech named Jorge was very neat and professional and did a great job for us. I would recommend Infinity A/C to my friends and relatives as a go to company that does the job right the first time at a reasonable price at the same time. Respectfully Sam Pizzo
Mark Stieneker
I highly recommend Infinity Heating and Cooling for your heating and cooling needs. The owner and his team care about doing proper installs and ensuring the customer is happy! Its been two since I replaced all my units and everything has worked seamless.
Rosemary Zeeb
I have been using Infinity for several years and I cannot say enough good things about their business. Technicians are always polite, respectful and quick. Prices are quite amazing.
Miles McCormick
I asked them to relocate ductwork during a major remodel of my home. Whether it was the original gentleman who came out to determine the scope of work, the office staff, or the two gentlemen who came out to do the work, everything was, and I cannot emphasize this word enough, PERFECTION. This is one class act who certainly knows how to identify the task, hold to a commitment, and perform to completion. I want them to provide seminars to be attended by many of the other contractors I have used.
Kathi Thimsen
Jorge was terrific. He listened to my concerns and observations about my heating and pilot light. He investigated and identified the issue. He discussed the matter with his supervisor and remedied the underlying cause- thus I have a functioning pilot light and heat!!!
Sean T
Infinity Heating and Cooling did a great job installing a new HVAC system for me and based on their helpfulness in the past I'm confident they will quickly address any problems if they come up. So far everything is "cool" though! The price was exactly as quoted and the installation service was very professional.
Cecile Levin
First off, Coel (best tech ever) installed our Trane hvac; CleanEffects air filter, and wi-fi enabled thermostat in August 2022. Coel was as professional and personable, as always.
It's too bad he left Infinity, they lost a great employee.
Secondly, technician Pablo performed our first Winter Seasonal Maintenance today. Pablo did a great job explaining all aspects of our new system, including homeowner know-how's and even personalizing the thermostat to our exact liking. (Shouldn't come as any surprise that top-tier Pablo did training along side Coel)
For future service calls, we'll be requesting Pablo as our new tech for complete satisfaction of service.
Michelle Ramirez
So far initial visit for the estimate went well. They were very good on communicating with me on techs arrival. So far so good !!
Victoria P
Infinity air fixed my problem. The Tech was very clean and friendly. He ajusted my heat to my downstairs area. Great job!
Kimberly Reyes-Lee
They were very professional and knowledgeable in explaining our duct issue. They fixed it right away and we were warm again.
Thank you to their friendly staff.
Mike Covington
Infinity heating and cooling is one of the most honest A/C companies I have ever had the pleasure of doing business with. The owner truly cares about each and everyone of his customers and it shows.
Maricruz Chavez
My mom used this company, the service was great from the first time She contacted them till the day the work was done. Knowledgeable and friendly. The receptionist were friendly and polite. Overall a 10+
D Rodrigues
I have used this company for years. Always trustworthy reliable service. No up sales just good old fashioned service. All their techs are highly qualified and personable. Their twice yearly maintenance program is very competitive with others. The difference between the "others" and Infinity...... they aren't there to sell you something you don't need like the others constantly attempt. Try them. You won't be sorry. Thank you Infinity for always taking care of your customers, honestly.
Deke Saffery
One of the the AC units at my residence went out Friday evening. I contacted Infinity after 8 PM. They were able to schedule a service technician out at 8 AM the next morning. Coel, the service technician, showed up on time and quickly diagnosed the issue. He then fixed the problem with a readily available part from his work van. Coel then came iinside my home to ensure that the AC was working correctly. Infinity was efficient, affordable and reliable. I would highly recommend them to anyone and everyone having HVAC issues.
Hamilton Blake
They came out to install a new AC system and did an excellent job. Each technician that came was very professional, courteous and knowledgeable about their work. They even spent time explaining the process to make sure we were comfortable with the installation.
Tom Conroy
We had Infinity replace an aging heat pump system about 6 months ago. They did such a good job that we are now signed up for their VIP service on all 3 of our HVAC systems. Their communications are excellent and the work is very professional.
Sharon C.
Over the many years of service, no matter whether it be for general maintenance to our heating and air conditioning units, then finding ourselves totally replacing the entire system in another home, we have never been disappointed in the service Infinity brings. Everyone you speak with, the service people, the technicians and the owner are a testament to professional and courteous expectations. Trust, integrity
and total satisfaction is what comes with your purchases or service needs. Thank you all at Infinity!
Karen Veilleux
Very pleased with this company, their customer service and their installation crew. The price was far better than other quotes I obtained. The install was timely, efficient and pleasurable. I would highly recommend Infinity Heating & Cooling to anyone looking for quality workmen.
Mark Olson
Replaced 2 HVAC units, very quickly. Great people to deal with. Quality work
denise bain
We contact them they respond very fast always quality work performed and check back with us to make sure we’re happy thank you so much..
danny horan
Im really bad with names but the tech who worked on the ac unit for Cash 1 Loans Tropicana location was top notch. Extremely knowledgeable, great customer service. I appreciated the communication. I couldn't ask for more. Infinity Heating and Air just got a new customer.
Connie Diso
Thank God for review apps where you can find great customer service especially in a field where you're completely dependent on the experts to provide what's needed. I highly recommend Infinity. This past year our 17-yo home needed both AC and heating repairs during the hottest and coldest days (of course). Richard and Cole were on it with efficient, expert and honest service AND reasonable prices to boot. I've added Infinity to my contacts list for all my future hvac needs.
July 2021 review update: We decided to pull the trigger and replace our AC/furnace using Infinity, and we were not disappointed. The owner, Richard remembered us from before and gave us a thorough estimate and recommendation on the ideal units for our home. The installation crew were expert as well as polite. A furnace issue arose based on original construction causing extra hours of labor. The crew addressed it ensuring quality work and safety measures. A shout-out to Arlo, Jose, Pablo, Thomas, and Will - excellent teamwork and customer service. Please use Infinity Heating and Cooling.
July 2021 review update: One of the new units stopped cooling and Infinity made it priority to come out that day to service the unit. I've heard that many AC companies will not prioritize warranty work - but not Infinity - they treat existing customers with the highest respect. Anyway, we were thinking "What?...we just bought brand new units!" After two visits of dedicated and thorough work, Thomas (great tech with a great attitude) found the problem. Turns out it's not the unit itself, but a rodent problem. Thomas repaired the damaged wires, and we are now addressing the rodents (another upcoming company review for another type of service).
We continue to be very pleased with Infinity's top-notch customer service.
Robert Schad
Honest, professional, and transparent company. Richard, the owner, made a great proposal with detailed descriptions of the options we discussed at a great price. He was honest about the turn around time from job acceptance to install. Upon acceptance of my down payment, he went over everything about what to expect on install day and his crew delivered exactly as described. You can tell that the owner and employees are equally invested in customer satisfaction and the success of their company. Thank you Infinity Air.
George Wagner
Tech arrived as scheduled, proficiently performed the futrnace checks, cleaned up, provided report and was very pleasant .
Pen
The new a/c n heating units works great n services workers were very knowledgeable of their works.
Angeline Larson
Coel has been to my house a couple times. He’s very responsive, on time, courteous and relatable. He takes the time to answer your questions and makes sure everything is actually fully working before he leaves. He’s fixed some mess ups from previous people and everything works better than before. Seriously won’t use anyone else for my HVAC needs
Heather White
I am going to start by saying this is the 3rd company we have had come out for ac maintenance, that being said it was by far the best experience. The tech (sorry forgot his name crazy house here) was knowledgeable and fit us in very last minute. While it will be a little bit for our quote and decision on what fix to choose our first appointment was a definite positive change from the other companies. Looking forward to hearing from them so our ac will run better from here on out!!
Wild Willy
Our company has used Infinity Heating and Cooling on hundreds of jobs over the years. Commercial and Residential new installs as well as repairs and maintenance.
The staff are very professional and efficient- they do what they say. The technicians are some of the hardest working and knowledgeable in the business. If a problem arises they quickly offer solutions and complete the task.
We highly recommend Richard and the Infinity Team.
RILEY CARKEEK
I have used Infinity H&C for the past few years. We do new custom homes, remodels, and I am asked for recommendations so when I find a company that I can trust completely it really simplifies my life. They have impressed me with their fair pricing, candid assessments and straightforward talk.
They know their stuff and do what they say.
Michael J Smith
Infinity Heating and Cooling has been taking care of my systems since 2017 and I'm very satisfied with their service. Their personnel and very professional and reliable. I would recommend them to anyone who needs help with heating and cooling issues.
Alan Giventer
Very thorough and fast assessment of the repairs needed very happy with the service provided thanks again will keep your phone number for future AC needs.
Matthew Hirsch
David was fantastic, very thorough with diagnostics and explaining what he was doing. We have been using Infinity for our AC service for several years now, and we always have the same great experience— from scheduling, notifications that the tech is on their way, to the work performed and billing. Great customer service.
William Phankhamchit
I contacted infinity because my AC unit stopped working. Rubin the tech came out and looked at my unit and confirmed that the compressor wasn’t working. He was knowledgeable and professional. The staff have been very friendly and helpful. I will be scheduling an install of a new AC unit with them
Amber Cosby
Last March they installed an all new HVAC system. They did a great job for less than anyone else with a quality system. They routinely maintain the system. The guys who come out are professional, polite, and clean. So far, I couldn’t be happier with this company.
Mathew Gervais
These guys really care about their customers. We've used them twice now and not one complaint to say about them. The staff and techs are very professional. We couldn't ask for a better company to take care of our hvac system.
CDL CO
The best in Vegas. Look no further if you need hvac and a/c replacement or repair, these guys are the real deal. They’re friendly, professional and helpful about the whole process. I needed the works- my systems were 30 years old and decided to finally give up in my new place. When the leak source was being stubborn, they made sure to stay until it was found and with the easiest solution to prevent a larger repair disaster (think: dealing with HOA). A previous owner’s flooring & trim contractor nailed through the pipe, causing the leak! I’m now sitting in my cool air and have an upgraded everything- thermostat, hvac, filter, outdoor unit and its bells and whistles & they repaired the drywall from the necessary repairs and did a good job with all of it. Not one of them complained about the long day or being called in as extra reinforcement. A+ service, quality and team at Infinity.
Thomas Guanci Jr.
Excellent Service! Highly recommended!! Coel, our service technician, communicates well what the issues are and what is needed to repair. Very trustworthy company.
Mark Glyman
We have used this company for years. The company is professionally run, their office well organized and the repair individuals honest and competent. Cole is truly a brilliant honest hard working person. The work area is left clean. Definitely I would use for all our AC needs.
Jason Rich
Richard, Cole, and Pablo were awesome. I’ve used them to service an older unit as well as install a brand new unit on an addition we were building. They are so incredibly responsive and I trust their work and people 100%. Could not be happier with their services and products.
LV-Couple
Project was to replace three ancient HVAC units with variable speed high SEER units. Four (4) bids received. During home visits, bidders were carefully watch and inputs noted. Received all kinds of crazy possibilities like ductwork to small, original ACs were too small of tonnage, etc even from the company who has been servicing my HVAC units for years. Infinity rep named Arlo was thorough, professional and did not bring in any crazy ideas or upsells. Received the bid from Office Guru Alex. After selecting Infinity, I added air scrubbers to two units to reduce allergens. Game on for the following Tuesday. A group of six (6) HVAC pros arrived on time and worked their butts off to get all three AC units, three heaters, and three WiFi thermostats installed and completely operational. Each crew member was super polite, professional and courteous. They did a great job finishing up leaving my house clean. Thank you Arlo, Coel, David, Pablo, Will and Thomas for your care and hard work. From start to install, everything was communicated and completed. For the next three years, Infinity will service all units for free, this is in addition to the 10-year warranty on almost everything. So impressive! I am not normally a person who does feedback but I absolutely have to for Infinity. It is so refreshing and rare to find a company like this and look forward to the service in years to come.
Paul R.
Rubin performed my spring maintenance today. Everything checked out fine as I expected given my system was installed 6 months ago. Rubin showed up on time and was professional and friendly. He even tolerated me following him around and asking questions. I highly recommend Infinity for any HVAC needs.
Julie Johnston
We called Infinity late last night for a broken AC and they called back early this morning. Their employee, Coel, arrived an hour early was very personable and efficient, and finished the job in a timely manner. We wholeheartedly recommend anyone having an HVAC problem to give them a call.
Monique Rosario
We had no heat less than 24 hours after I called they had a technician at our house, Pablo was awesome he checked all wires, ended up changing our thermostat , he also cleaned all our coils, and deep cleaned the heater area, he was professional and very clean and done a great job. We have great heat now our family thanks Pablo an outstanding employee we believe.
Robert Capozzoli
Over the summer my unit stopped working. I called Infinity and they came out the very next day (I called about 5 companies with lead times 3 days out). Turns out my compressor was bad and needed to be replaced. My unit is about 15 years old so they gave me an option for repair or replacement which was great. The tech explained to me my best option based off of the price of repair and age of unit. I did the repair which was done right away and my unit was back up and running that evening. The technician let me know how important maintaining a unit is which is why I'm writing this review. After my compressor replacement I didn't want anything else happening to the unit so I called and made an appointment for a tune up. Best $65 I have ever spent. My unit is clean and running good for winter.
You can always appreciate a company that doesn't just try to sell you a new unit just because your unit is old and gives you advise on how to keep the unit going a few more years. Thanks Infinity!
Gale Wilcox
Our home has 2 AC units that went completely out. We called a big name, well known company that advertises a lot to come out to repair and replace our upstairs unit and they "took us to the cleaners." We did not do our research like we should've. So when our downstairs unit went out, I priced everything on my own, called family members that were in the heating and AC business, researched heavily by asking my neighbors on Nextdoor social media who they recommended, then got 3 estimates. When Infinity Heating and Air called I told them that I had made my choice but he said that he would like to come over anyway and didn't even charge me for the estimate (most places will charge you for their time to come out and give you an estimate)!! I was impressed!! Like I said, I already did some heavy research so I would know if he was BSing me. The rep from Infinity Heating and Air was extremely patient, knowledgeable, answered all my questions and extremely thorough. I wanted a Trane unit installed and knew they had a sale plus a rebate online and I wanted to see if he knew about it too and he did!!! I didn't even have to mention it!! I knew I could trust this guy because a lot of times these companies will purchase the units at cost and can cash in on the rebates for themselves. When I received my estimate it was the lowest out of all the other estimates and thousands less then when we had our upstairs unit installed!!! I also knew that they gave me a good price because our family member who works in the industry (lives out of state) told us what we should be paying and they came very close to that price. I was blown away and knew that I could trust these guys to do honest work at a fair and reasonable price. On top of that, they called me a yr later to service my unit which is probably included with our purchase. They went through everything thoroughly and did service checks that I have never seen other companies do before. I have recommended Infinity to my neighbors and they too have been very pleased. Thank, thank you Infinity Heating and Air for your honesty and integrity!!
Daniel Kamer
Very professional and responsive company. We are a General Contractor and used them to help us on a project. Cole was amazing and we will definitely use them on future projects.
hinman
High quality service, arrived early, service tech's were friendly and professional. Explained what they what was wrong and proceeded to repair unit. Have used this company for several years and they have always provided quality service.
Matt Bruno LV Realtor
We installed new units last year, and they contacted us for free maintenance. The guys were friendly and respectful, looked into an issue we were having and fixed it for us. Systems look good and we are ready for the heat! Thanks!
Mike Farrah
Our air conditioner went out on a Sunday evening. We had no idea who to call and our neighbor had told us about Infinity Heating and Cooling. We called them at about 830 PM and they were here at 800 AM. Justin was the tech worker and he found the problem right away. Our air conditioner was 22 years old so we decided to replace the unit instead or repairing it. They started on the work and finished it in less than 8 hrs. Both he and Dave worked under extremely tough conditions, as it was well over a 100 degrees outside. We were very pleased with them and the installation and we would certainly recommend them to anyone interested in purchasing or repairing an AC unit.
Henry Edelman
A summer A/C problem is everyone's appliance nightmare. You just want the problem fixed irrespective of cost.
Fortunately, Infinity Heating & Cooling is incredibly competitive on pricing (on installs, they' were miles ahead of the competition) and as an added bonus, everyone from the front office staff to the technicians, is
unbelievably professional. They're a great company providing outstanding service. What are you waiting for? Just call them.
Mark S
I replaced a 23 year old HVAC system (original to the house) with a Trane system. I interviewed 3 companies to do the work. I chose Infinity based on positive feedback from my neighbors/reviews, but the main reason was due to the owner. The owner is 100% focused on a quality install and customer service. The estimates are very detailed and they complete all warranty registration!
My install was done this past Thursday and it was clear the owner has hired like minded people to do HVAC installs. The attention to detail was outstanding!
When looking to replace or repair your HVAC system this company should be your first and only call!
Robert Levich
During an electric outage half our power was out including both a/c units. The Infinity Tech arrived at our house within an hour of our phone call, checked and diagnosed the problem that the outage caused us to have low voltage and this could not be fixed until the outage was repaired. The Technician arrived over an hour before scheduled time
Julia Grambo
Best Prices, experienced Installers, Techs who diagnose correctly and honestly. I chose "TRANE" for my residence for it's superior Quality. I chose Infinity Heating & Cooling because they are Local, know product knowledge, educated me, have Great Techs who diagnose issues well & just a Good Honest Company. I don't need to call them anymore for service with my TRANE, but I have a few rentals and refer them out to my Real Estate Clients, I know they will get a thorough diagnosis and fair pricing. It's True, I've referred more than 5 other homeowners who have ALL Purchased a TRANE from Infinity Heating & Cooling. I've also sat in on quite a few "HVAC Pitches" over the years. I'll save you the time. Your lowest Price & Best Service will be with Infinity Heating & Cooling. "Julia"
Roni Wielkie
David arrived on time, was very professional, and answered all my questions. He even gave me a complete update on the system. I am definitely pleased with the service.
Press Play
If you are looking for a reputable company that treats you like a valued client from the first visit, you came to the right place. It is especially challenging to find ethical, reasonably priced, and quality service in Las Vegas. From the efficient lady who books and schedules appointments, to Joey and Evan (technicians who worked on my unit) as well as the owner Richard who I spoke extensively with on the phone, this company operates at the most impressive capacity I have seen through my 12+ years here in Vegas.
From the first phone call, they worked with my very demanding work schedule to make sure the appointments were set up in the fastest time possible. They quoted a 2 hour window, but every single time the technician showed a couple minutes earlier or at the exact quote time. They also send out text messages when they are on their way that gives you time to make sure you're home for the arrival.
Joey was customer focused. It was very obvious that he really cared about the client and was incredibly respectful. He answered all my questions and was very considerate with my time.
Evan was direct and thorough in being extremely realistic in my situation. He gave me all pros and cons in regards to my options. I have a 17 year old system that will be going out at anytime. He provided me several options and walked me through each one. He also took the initiative to talk to the owner about my situation. He showed true compassion and his customer service was above and beyond what you would typically expect.
The owner, Richard then followed up with Evan several times in regards to the work. He called during the visit for updates and went over the options. I also had the privilege to speak directly to Richard and to thank him for all the service his technicians and scheduling agent had provided.
I was privileged to hear Richard's philosophy on not only how he strives to keep an ethical and client relationship service, but also how he is committed to take care of his employees from providing them the proper tools, transportation, uniform, and overall a place where they can feel proud to work. He is also very proud of his staff and feels very lucky to have them as representatives in delivering his same values and core ethics.
This is obvious when you interact with the technicians. I have never met Richard, but I can tell from the way his technicians are that it is very clear that his message to deliver quality work and building customer relations is very important to him. This is so hard to find these days and really makes a noticeable difference to a client.
They already have highly rated reviews on several social media platforms that I have found, but I had to make sure I also wrote a review in hopes to help others who are having trouble finding an HVAC company that is reliable, ethical, and treats the client like intelligent human beings instead of an opportunity to overcharge. You WILL NOT regret choosing their services.
They went above and beyond what was expected on my 17+ year system. It's only a matter of time before I will be calling them for a full replacement and new system and I know that I will have a peace of mind and full faith in knowing that I made the right decision in choosing Infinity Heating and Cooling for any and all services. Don't sleep on this. These guys are a hidden gem and are about to take over Las Vegas with their excellence in customer service and quality of work.
Also, if you use their services, take the time and write a review. It's so important these days. That's how I found them originally (through Yelp reviews) and am so thankful for all the other reviewers. Being a single female condo owner, I didn't know the first place to start on finding services for HVAC and I thank all the other reviewers who didn't steer me wrong. It's unfortunately so easy to feel like you get ripped off in this town and it feels like you win the lottery when you find places that actually make you feel good about the choices you make.
Jeff Hartke
Last night our A/C froze up, so I disconnected it from power, because I knew from previous experiences it had to be thawed... my wife searched for a Maintenance company to call first thing this morning. She called these guys, and they had us scheduled for later in the day... since my wife works from home, she called them a little bit later to ask if there was anyway for them to come earlier as it was getting very uncomfortable for her to continue working. Richard happened to be in the dispatch area and had the dispatcher immediately send him to us. He showed up, and thoroughly went through our system trying to find why it was not cooling the house. He tested the pressures, the voltages, and verified all the fans, and compressors were getting enough power. He cleaned up after himself, unlike some of the previous maintenance people we've had come into the house. He found a screw from the previous maintenance done and replaced it. He didn't try to upsell and provided advice on how to avoid freeze ups in the future. I can't more highly recommend Infinity Heating and Cooling for any of your HVAC maintenance or installation needs.
Aretha Jackson
Great service which was prompt and efficient. The tech was thorough and careful. He was very friendly and pleasant. This was my first time using this company and I will continue to do so now.
Viki Siderakis
This company is awesome! I call for service.. I get... good service. when they say they are coming.. I get a text letting me know the tech is on their way.. and they get here on time! booties on their feet and a smile on their face! Thank you Infinity Heating and Cooling!!
Taylor Tuinier
I would reccomend them 100 percent. Every single time I have issues they are on it. If you are looking for someone to give you an honest opinion then you have the right company.
Ashlee Rodriguez
Infinity has been doing all the work for our business for the past few years. We recently started a huge remodel and needed some work done, they have been nothing short of amazing! Very professional and all the work is done in a clean and timely manner. I would highly recommend this company!
Jennifer Verdoni
Our AC went out at 4:30pm, we called and they were here in less than an hour. Pablo was extremely friendly and polite, he let us know what the problem was and gave us a quote immediately. This is the second time we have used Infinity and will continue to do so as they have superb service - thank you 😄 …
King Kong
We had a problem with our heating system...it let out a bad smell and heat stopped working completely.. so thank god we stumbled upon infinity heating and cooling...read the reviews they were all positive and rightfully so ... we called them they sent someone out the very next day...his name was david and he was absolutely awsome..very friendly and knowledgeable..we were worried we might need a whole new system but thank god... David was able to fix the problem and now it's working better than ever ...thank u david and thank u infinity from Kelly and victor 👍
Elisabeth Williams
Five stars from top to bottom.
Richard, the owner, is a principled man who treats customers and employees with respect.
The installers of my new, 5-ton, Trane AC/Furnace (David, Will and Pablo)
worked seamlessly. They were fast, careful, neat and good communicators.
Be sure you contact INFINITY HEATING AND COOLING as there is another company in Las Vegas that uses the name "Infinity".
Jeff
Fantastic people/company.
Showed up on time, wore booties when entering the house, spent a full hour doing a checkup, and in the end told me the only thing I MIGHT need is cheap capacitor IF I have trouble down the road.
The next day they called me to say they had overcharged me five dollars (forgot I had a coupon). Seriously, they were going to send me a check for five dollars. Of course I told them to just keep it.
Jen Kelly
I just replaced both of my 15 yr old units in January 2018. I interviewed 7 different companies and investigated 32 different types of units from 14 SEER to 24 SEER. I have a Master's degree in electrical engineering, and it's amazing how some of these company reps try to snow you, or oversell you! Infinity Heating & Cooling was by far the best company, from the office staff, to the technicians, right up to Richard who is a 3rd generation A/C tech turned owner. Their skill sets, integrity & service are true differentiators. I can't say enough good things about them!
Sydnee Cimini [Vassiliadis ES]
Our air conditioning went out and we called them late in the evening. They said they would try and get someone out the next day but would contact us in the morning to see what was available. All of the technicians were booked for the day, so Coel (who was scheduled to be off) said that he would come out on his day off to help us out. He came on time and fully equipped for anything that might arise in his inspection of our AC unit. He diagnosed the problem quickly and fixed it with ease. Coel was very knowledgeable and answered all questions we had with confidence. The company provided us with a new thermostat, installed it and checked that it was working properly before heading out the door. They were quick, efficient, friendly and knowledgeable. The owner Rich even stopped by while Coel was working to make sure we were satisfied with the service and aid Coel. We are looking to expand a room in our home and will 100% use them to extend the AC/heat into the new room. Would recommend to anyone who is having trouble with their AC.
[email protected] seahawkfan76
Literally the best company you could ask for. They show up in the summer to help cool your house down, and show up when your heater breaks. Every tech I've met was nice and knowledgeable. Super cool group of people. Highly recommend.
Kyle Foster
Coel is freaking amazing!!! AC unit went out in 115 degree heat, he came out within an hour and everything was fixed and working 30 minutes after that. Can't say enough good things about Coel and Infinity. Thanks again!
oldsalt8
Great service. I heard a "funny" noise coming from the AC unit. Kyle showed up on time and checked everything out only to find one of the outside panels was the cause. A little magic and it was silent again. Good to know it wasnt the unit but everything was checked just to be sure.
Dan McCallum
They sent out an inexperienced tech out and he took forever, turns out there was another guy in the car, who only then went through what the technician had done and told me, by that time I was late for work.
AUBRECHT, Chris
Quick and excellent service by Infinity (my memory for names is terrible, but I think the technician's name was Dave/David) for a non-working A/C.
The problem was immediately identified as a capacitor gone bad and replaced. Refrigerant levels / efficiency checked, and cool air was blowing again! This is a brutal week of heat and humidity in Las Vegas, and I still got an appointment and a fix within two days -- outstanding.
Thanks, Infinity -- I'll be sure to call you back the next time my A/C goes out!
Barry Christopher
Infinity heating and cooling came out in July and replaced my older a/c unit with a Goodman unit. After they completed the job I was so happy of the job I went on google and gave them a great review, and they deserved every acalade I gave them. I goofed and put out a review for another infinity air company. Infinity heating and cooling not only saved me money, but the owner and other gentleman who came out did a fantastic job, were very knowledgeable and very pleasant. If anyone were to ask me who to call for an A/C problem I would recommend Infinity heating and cooling everytime. Also I trusted them 100%, and that means alot to me. BZ Infinity Heating and cooling.
Jan Lewis
Great service from repairman Joey. He explained every detail and extremely polite. He made sure everything was understood. He treated the 93 year old woman with the utmost respect and compassion. The unit is working so far so good.
Jody Mudano
I am very pleased with the service, price and professionalism of this company!
Leo Sears
I installed a mini-split in my RV and it wasn't working correctly, they helped me when others laughed at me, my service man was polite , helpful and very respectful and he fixed the unit in 111 heat, we are moving and need the ac in the RV, thank you so much!!!!!!!
Judie Goertemiller
In every respect, Infinity has been superb. They deliver quality products at reasonable prices. Their people are wonderful. We have been completely satisfied with this company.
Tray Step
Infinity HVAC did a great job installing a new system for us. They are very dependable and professional.
Jim Dobrynski
Excellent service at a fair price by a knowledgeable Technician. He identified the issue explained in layman’s terms. After resolving the issue added a preventative measure to minimize the issue returning,
Jack Oats
Best heating and cooling company in vegas. Customer service is top notch, and they have an unparalleled expertise. I wouldn't trust any other company with my ac. They respond fast, work fast, and get the job done the first time around. Best ac company in las vegas bar none.
William Tan
Very good service, both office personnel and technician are polite and courtesy and very helpful.
Highly recommend them.
Mike/DL Miller
Pedro was excellent. Knows what he is doing.
Ron Elkington
Top notch team great customer service the office team are super friendly and the managers really are on top of the field team very happy highly recommended from us
Venus Hammel
The serviceman was very thorough, on time, and pleasant. Completed their service promptly and cleaned up after themselves I was very happy with my maintenance.
James Schneider
Met expectations I had from other reviews. They are top notch and sell a superior product. Will use again.
Jeffery Johnson
Got to our place quickly and found the problem not so good news for us but they have our business from here
Truman Fleming
Alex was extremely helpful and had a tech come out asap!! Thank you
Dan Sattel
This is the second time we’ve used Infinity and I really love them. They don’t overcharge you and recommend things you don’t need. We will use them again!
mauricio rodriguez
So here in Vegas who turns on there heater right? Well when I did it was bad no heat and a weird smell. Called these guys and Bamm! Great service from the call in, to the face to face highly recommend these guys!
meghan K.
Great customer service and professional technicians that very helpful every step of the way. Affordable and reliable! Definitely recommend.
Timothy Frederick
Excellent customer service both on the phone and in person. The service techs are professional, efficient, and friendly. Would highly recommend to anyone.
Tina Rogo
Incredible service. The guy was here on time and checked everything out right away. I will now use this company forever and will recommend to everyone I know
paul schwering
Owner sold me on their services, when time came for installation workmen were professional and performed to the expectations the owner had promised.
Betsy V
Have used Infinity for several years now - excellent , reliable and honest service. Would highly recommend them to anyone!
Mary Sheets
Work done promptly and professionally
Janae
My experience was ok. I hope they have Improved with communicating to customers
Valarie Carter
Professional, friendly and extremely thorough!
Kathy Wille
Quick service!! good communication!! Very professional!!
Kurtis Davey
Great Experience! Infinity is the go to for AC/Heating Repair
Mike Galvin
Great team showed up and got the job done. Great customer service from the office staff and service technicians.
Stein Wixom
An amazing company with fast and friendly service. Thank you to Alex, Richard, and Evan for getting our house cool again.
Francisco Morales
Amazing service. Never disappoint.
Anne Stephens
Thorough, professional, and exceptional customer service. Highly recommend.
Tommy Clutts
Best HVAC company in Las Vegas. Great service and great staff
Geert De Meulenaere
New install , everything as promised , punctual and neat. Thank you
Lee Miller
This company is honest and loyal to their customers.
Sonoma Palms
Awesome Service, Always!
Dolores Costanza
Excellent service. Friendly n knowledgeable technicians.
Tony schafer
Excellent service. Very professional, Very honest.
Jerry Reeves
Excellent on time service, reasonable price. Totally satisfied.
Peter Grau
Excellent service. Friendly and informative service rep. Problem solved.
Sonia Sabido
They were very professional and they cleaned after they were finished.
Lillian Misseri
Friendly, Helpful and very knowledgeable
Nancy Cordes
Highly recommend
Amy Caruthers
Fantastic company!!
David Kronman
Great people
Michael Parkes
Good guys.
Julie Cane
Our tech was very nice and he fixed the problem in no time. We won’t freeze tonight.
Highly recommend.
Steven Orlando
Keith Mullin
charles godman
David Robison
Jason Farrell
Amadeo Quinto
David Schnekelberg
Steve Kallal