Reviews of LCS Heating and Cooling, LLC. (HVAC Contractor) in Indianapolis (Indiana).
LCS Heating and Cooling, LLC
11929 E 65th St, Indianapolis, IN 46236, United States
Description
Information of LCS Heating and Cooling, LLC, HVAC contractor in Indianapolis (Indiana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of LCS Heating and Cooling, LLC
Sunday
Closed
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Closed
Reviews of LCS Heating and Cooling, LLC
Damian Colden
Staff is great. Techs are knowledgeable, straight forward and have great communications. When it was time to replace our HVAC system, Travis was great. Took the time to listen to our concerns, explain everything and then let us make the decisions. I want to say that his advice was spot on. Maybe a little conservative. He wants his systems to outperform his promises. Started tracking our electrical usage after the new system was installed. During the summer we have consistently used 30-33% less energy than the same period last year. Our actual bills have dropped ~20% despite a rate hike within the previous 12 months. That is like paying for 10 months and getting 2 months free energy. Thanks LCS
Lindsey Elliott
One of the best contractors we have EVER worked with. Travis and his wife run a top notch business. He came out to look at our project and give us a quote. He was not pushy, very professional and helped us pick the best option for our project and budget.
We had them remove an existing furnace in our upstairs so we could begin demo to renovate. They then installed a new furnace in our attic. It took a couple of days to complete and was one of the biggest budget items for our project. The entire LCS team-Travis, Aaron, Jose and all the installers were friendly and professional via email or when in our home. This was an expensive project for us but the service we got in return was worth it. Cannot recommend enough!!!
Jacob Ellis
Helped me out twice this week. Travis came on a service call and quickly diagnosed a simple issue with my unit that was causing my tenants issues. He took the time to educate me on what was happening. Jose came out this week to install a mini split. He worked efficiently and did a great job. I called the salesman, Mike, several times before deciding to purchase the mini split and Mike was very patient answering all my questions. From front to back LCS has provided great service, fair price, and has a good team.
Joan King
Travis took the extra time to educate us about our humidifier and how to control our home’s humidity on our thermostat. He was professional, knowledgeable and thorough. We had LCS do our A/C maintenance in the summer and were just as pleased. From the office communication to the level of care by the technicians, I wish we had switched to this company long ago! So pleased and would highly recommend.
Zachariah Haske
Just bought our home within the last 2 months and noticed some issues with our HVAC. I called LCS and they were friendly, helpful and quick to get us a tech scheduled same day. Jason arrive on time, was super friendly and walked me through what he was going to check out. Jason noticed we had a humidifier built in and offered to do preventative maintenance on it with my permission - instead of just doing it and charging me without asking. He also took photos of the ducts and showed me how clean they were when I asked about a duct cleaning and told me it wasn't necessary. This is my first home and I'm new to working with repair services but I will definitely call them again when I need it!
Timothy Campbell
LCS is hands down one of the most professional companies I have had the pleasure to work with. The sales person was the most thorough of the 5 companies I contacted for a quote, the installation team was on time, professional, and courteous. Hopefully I will not need to replace my AC/heater for many, many years, but if I do I will definitely use LCS Heating and Cooling.
Dave Weaver
After getting some repair work done earlier in the summer, and being happy with LCS services, I signed a maintenance contract, and Jason came out today to service our unit. He was kind, professional, helpful, and answered all of my questions competently. Both technicians that have visited my home have been top notch! Thank you again Jason!
Danny Rey
Travis installed a digital thermometer of our choice and made sure that all the connections were correct on the entire system. He was very helpful, informed us of our options, and quoted us a fair price. We will definitely be using LCS Heating and Cooling again. Honest people.
Ruth R
LCS Heating has been the only company I’ve used to resolve my furnace and AC problems since they were manned only by husband and wife. They’ve grown into a world class operation. Their reliability,
quality service, and outstanding customer service has only improved over the more than 15 years.
Carmen Bradley
Tech Jason smith came to do my one year maintenance on my hvac system and provided excellent service! He recognized my thermostat was not working properly and was able to replace it with no problem. He was very professional & knowledgeable! In all this is a great company and I would recommend to everyone! Thank you!
Zach Fromm
Customer Service and Experience were outstanding. Ask the millennial population the most important aspect in a business, and that will be the answer. This company will thrive for a long time because this is held to a very high standard with them. Outstanding experience with them so far.
Noticed my furnace wasnt working - I called at Midnight, got an answer, they took down info on the problem, and I got a call and scheduled at exactly 8am the next day. Great work and great company!!
Margo Banakis
LCS is so easy to work with. Their technicians are timely and knowledgeable and their office staff is always on it. I’ve never gone more than an hour without a response. We have had all our services and a new HVAC installed and been so happy with their work!
Kat Zuhlke
We will happily continue to rely on LCS to keep our home‘s needs taken care of. We love their maintenance program and the communications they have set up to schedule, remind, and let us know the technician is on the way. Thank you shoutout to our consistent tech, Ryan!
JB Hudson
I got several estimates.Tony was the most thorough and demonstrated his knowledge and experience. He gave his opinions based on facts and didn't try to sell anything over & above what fit best our home. Luis and Mijail did excellent install, worked very quickly and quietly. I will use LCS again!
G Johnson
I am very satisfied with the services I have received from LCS Heating and Cooling. The furnace and air conditioning Installation I purchased from LCS a year and a half ago has proven to be satisfactory and Nikita did a great job with the Maintenance. She is very professional and knowledgeable about the HVAC system. I trust her HVAC skills and have no worries about anything going wrong. My experience with LCS has been great!! I would recommend this company to everyone. I'm glad I stumbled upon this company while browsing the internet looking for someone to repair my air conditioning unit. I was having a bad experience with the previous company I was dealing with. I called LCS and they fixed the problem that the previous company had made worse. When my 21 year old furnace went out, I knew who I was going to call. It was LCS for sure. Because I knew I could trust LCS and they will do the work correctly. And I was right!!!
Mark Robbins
The technician is very knowledgeable and had a great deal of patience when explaining the status of our unit and in prescribing what needs to be done to maintain it properly. He addressed the immediate issues and gave us a good idea of our options moving forward. First rate technician and service!
Danielle Casselman
We had been scheduled with another company locally 3 months in advance, who backed out the day of the project due to laziness (didn't want to move insulation in the attic) for duct repair to 2 bedrooms. We contacted LCS, who came out in a few days, gave us a quoted price less than half the other company, and scheduled the work in a week. very professional, on time, no problem moving the insulation, and now we have heat in our bedrooms in 1 half day of work! cleaned up afterwards and very pleasant to work with and professional. recommend to anyone!
Ted Lisby
Great company to deal with. I really like the way they send a description of who is coming and a picture of them. They are very professional and communicate with you through the entire appointment. I will always use this company while in their service area.
Sharon Day
My 81 year old mom had furnace issued the afternoon before Christmas Eve. I called LCS and they put her on the list. A service man came at 9:00 pm that night to take care of her issue. The communication and service was outstanding! I would highly recommend!!
Carla H. Hayden
From my first call to schedule an appointment to the service tech’s (Jason Smith) visit, LCS Heating and Cooling provided me with the confidence and peace of mind I’m looking for as a homeowner when partnering with an HVAC service company. They are professional and personable, timely and courteous in their communication, and clean in their appearance and work product. I am looking forward to working with them for years to come and will highly recommend them to others!
Jennifer Jansen
We give 2 thumbs up to Travis! We have an outside AC system that stopped working. Travis educated us, made repairs and took preventative measures on our behalf. Thank you for timely and quality service.
Kristi Unfried
I had been going through a different company who couldn’t seem to dx my ac issue. I finally gave up! Looked at reviews for a good hvac company to use and this one popped up. So far I’m very glad that I used them and hope to make them my permanent switch. Jason was my technician he called to advise it was a emergency service and how the policy works. He was polite, professional, arrived earlier than I anticipated. Actually showed me the issue explained what he was going to do to resolve the issue. So far I’m really happy with the services rendered.
Rachel Semple
We are new homeowners and have worked with LCS for the last year throughout the purchase of our home (they inspected our HVAC system prior to purchase) and ongoing maintenance (check ups pre-winter and summer) plus handled an issue with our AC during the record-breaking summer heat in June last year. Every tech we’ve interacted with, 3 or 4 different folks, has been outstanding. The scheduling folks are helpful and we’ve always been able to get a prompt appointment that works for us. The techs are incredibly patient with our questions and give clear answers that I can understand, and don’t mind when I ask follow up questions to make sure I’m understanding. They are simply great folks and we love working with them.
David Castino
I work in property management and have had LCS handle several jobs for me in that capacity, but most recently I had them install a new AC and furnace at my personal home. Everyone throughout the process was very prompt, courteous, and knowledgeable. The LCS team was very good about answering the various questions and concerns I had about how to approach the HVAC for a sunroom addition in our home, and at no point did I feel like I was getting "the upsell".
I can't comment much on pricing, as I honestly didn't seek other bids. My previous dealings with LCS had proven to me that they not only know their stuff, but they are honest, reliable, and cared about their craft, and those qualities were more important to me than shopping around for the lowest bidder.
Bryan McCorkel
Jason was great. He diagnosed and fixed the issue within 45 minutes of arriving. He also answered many questions I had about the system since we moved in only a couple months ago. I will definitely be using in the future.
Dan Oliver
We have used LCS Heating and AC for almost twelve years. They have been excellent. Recently, Travis, Samantha, Gretchen, Jose and Jair replaced our existing 17 year old heat pump dual system. The technicians/installers Jose and Jair were timely, thorough, and performed the installation fast and with little disruption. Thank you for the great treatment from LCS.
mike thomas
I contacted LCS for a furnace issue, from start to finish it was a great experience. The technician, Ryan, was polite and knowledgeable. He provided a quote for repairs and set me up with a maintenance plan.
Frank McKee
My furnace decided to go out on the Friday before Christmas with sub zero temperatures. I called several HVAC companies, but many had an answering service, voicemail or were vague on when they would arrive. I got the best response from LCS, so I went with them. Shortly thereafter, I received a text that Nakita was on her way and it gave a short bio on her. That was a nice touch. Anyway, she showed up and was great. More importantly, I was quickly up and running. Also, the costs were more than reasonable in this era of crazy skyrocketing costs. I’m glad I stumbled onto a good HVAC company when I really needed one!
Robbin Everitt
With subzero weather, everyone’s heating system was being tested to capacity. Many systems went out, including mine. It started with the gas line, regulators and through 3-4 days of testing the furnace gas valve, and adjusting pressures, I now have heat. Mark was quick to respond with a professional attitude and of great knowledge. Special thanks to him!!!
Holly Ahrendt
LCH Heating and Cooling LLC has professional knowledgeable non pushing employees. It was such a positive experience than what we have had with other HVAC companies. They have made customers for life out of us. They showed up on time and sent a text showing the picture of the individual who was coming to our home. Highly recommend the company.
John Dorrell
I purchased a Daikin Fit HVAC system November 2022. From the quote through the installation, everyone I spoke with was friendly, professional, and helpful. Installers Jose Cabrera and Jair Jimenez were extremely hard-working and efficient and were helpful and knowledgeable with all our questions.
Connie Boeglin Martin
LCS is always reliable, thorough, honest, and knowledgeable in evaluating HVAC systems and helping you get the best out of your system. I recommend them to everyone!
Kelly Delk
This company is top notch. Very professional, very communicative, honest, reasonably priced, and is paperless which I really like. Very kind staff when I call. Great customer service. I would highly recommend.
Terri Decker
Always professional and always on time. We are very pleased with our decision to hire LCS for our new unit and subsequent maintenance package.
Donald Woodwell
The job was to clean heating ducts in four homes in a quadplex arrangement. They started on time and finished all units by end of day. Each unit resident was satisfied with the work done.
Wolfi Lawson
Great technician they keep you informed on everything they are doing always on time with a picture of the technician and great customer service I would refer LCS Heating and cooling LLC
bj harvey
Thank you Mark for getting my furnace working again so quickly!
I've been using LCS for several years and I'm always impressed with the top-notch service we receive.
Enjoy All these things
Tony was a tremendous help to us today! Excellent balance of info & efficiency. Grateful to know our house will have a furnace that’s matched to our construction/age/features and also best suited to our family’s needs.
Kurt Schernekau
LCS was recommended by my son. We needed some work done on our old furnace and the technician came on Super Bowl Sunday, and was very nice to help get our old furnace running. Our old furnace was very old and had many issues, and it was determined it needed replacing. LCS came out and did a complete survey of what we would need for a new system. Listened to all the things that we wanted for our heating and air conditioning concerns. They came up with several options that served our needs. We made our choice to what was the best solution for our house and needs. The installation was outstanding. The technicians/engineers were outstanding. They were very friendly and helpful to work around me, as my home office is next to the furnace room. They completed the install and cleaned everything up like you wouldn't even know they were there. I appreciate the great work and wonderful team at LCS that helped us with our new system.
Hannah Bays
LCS has been incredible since day 1, before we even closed on our home. They have always had someone out to take care of us the same day that we call in. Their technicians, front of office, and everyone we have been in contact with are intelligent, kind, and the most helpful. We are loyal to LCS and recommend them to anyone!
Craig Beaudry
I had an incredible experience with LCS. From the first phone call through to my appointment, all points of contact have been insightful, respectful and thorough. Our service technician, Travis, spent the afternoon with us yesterday reviewing our system top-to-bottom and was extremely educational and truly went above and beyond to help us understand current state operations as well as techniques moving forward to optimize the performance of our system. As we are new to the Midwest, his thorough explanations of the geographical nuances that impact heating and cooling comfort were incredible. He was respectful and patient in explaining everything he was doing and some things to consider moving forward. I would highly recommend LCS!
Michael Burke
Nikki came to service our air conditioners, we have three. She was patient and thorough in explaining what was worn and no longer functioning properly. I wanted to know no only the call at of the repairs but the risk involved in not doing the repairs. She had a picture of the burnt looking parts and the readings from the diagnostic work. I did not feel she was trying to sell me anything and we decided to do the repairs. I noticed missing screws from the shield and she repaired those as well. Just a little extra. She was polite , thorough and very professional. I hope LCS values her as much as we did.
Joe Batta
My 24 year-old AC went out, so I decided to get both the furnace and AC replaced. I chose LCS because they don't have any gimmicky commercials and they get excellent reviews. They absolutely lived up to their reviews! We met with Tony and he gave us options without trying to oversell. Tony is very knowledgeable about what LCS and Daikin provides and about residential HVAC systems in general. The installers, Luis and Mijail, were on time and very professional. They worked for about 10 hours to install a new furnace and AC. Although they encountered a defective manufacturer's part, they were able to get everything up and running. Then, the next day, they returned, once again, on time, to install the part. I was glad to see this kind of service provided by LCS. Thank you! I definitely recommend this company!
Peggy Willem
My AC went out during the heat wave.
They came out the same evening after hours and diagnosed it to be a outdoor unit fan motor and fan module. They were able to get the part and come back the next day to replace it.
Even though they were working long hours to get myself and many others serviced they were extremely friendly and professional. They all worked together as a team,
which was very impressive.
I plan on using them for all my future maintenance and other needs in the future.
Thank you LCS team I could have not stayed in my home another day and night with the extreme heat. You saved the day😊
Nancy Carroll
Customer service is incredible! Ask questions and get immediate answers. We called LCS to replace AC ductwork damaged by animals that got into our attic, and then to service our AC equipment afterwards. The installer team was courteous, thorough, prompt, attentive, friendly, and really cleaned up after themselves. On the service call, our technician provided a detailed report of all her observations of our system. Our equipment is older, but we never were pressured to buy anything just because of the age of the system.
I am beyond delighted to have found LCS. Major thumbs up to these folks! They really take care of their customers—and we've signed up for an annual service contract. (P.S., we got multiple quotes for our ductwork installation—and LCS came in lowest, too.)
LA
My experience with LCS was excellent. A little over a month ago, they installed a new AC unit to include the Air handler in attic. I personally had not heard of the brand Daikin, but research quickly told me it was a very good product with a superior warranty. The new unit is so quiet. We love it. The installers were truly amazing, skilled and very professional. A couple of the installers had an exceptionally long day due to some challenges in my attic and misc other things (no fault of installers), but they got it done in a day as promised. I was also impressed with how the office handles the customers/transaction, in particular, Gretchen. Post install, she quickly emailed me everything I would need for my records in terms of invoice and warranty info. These are things I would not have thought to ask for. Every office call I made (prior to installation) was a pleasant experience. As a thank you for my business, I received a cool gift and some of the best cookies I've had in awhile - SO GOOD. Would definitely do business with them again and highly recommend based on this experience.
Jacob Zello-Dean
We had our heating and cooling system replaced by LCS in June and it was all around a really good experience. I'd requested quites from 3 companies: one never responded, one gave a quote of around 18k based on publicly available property data, and LCS called me and set up an appointment.
Tony came out, actually looked at the house and old system, and offered us 6 options ranging from 9k-20k. He explained all the differences, and helped us settle on an option that was 13.5k, and fits our needs perfectly. On installation day everything went smoothly. Our installation technician was Algenis, and he was exeptionally polite, showed up exactly when he was scheduled, and cleaned up the installation area after he was done.
After the installation, Gretchen in the office even took care of submitting the rebate paperwork to AES for us!
Overall, this was a fantastic experience on something I'd put off for over a year because I was expecting it to be a huge headache, and I'm happy to say it was actually so much easier than I could have hoped!
Loren Gard
LCS is professional and a pleasure to deal with. A new system was priced well, and the detail at installation was top notch. We just had a 1 year service and the technician was knowledgeable, thorough, and very polite.
We Continue to use LCS for routine maintenance on a system they installed a few years ago. I also used them to repair another system in the house.
The technicians they send are always top notch. Knowledgeable and very friendly. From scheduling to completion they are first rate. Pricing is very competitive as well, and without BS gimmicks.
Adam Cmejla
Always a great experience. Proactive, prompt, and friendly. Always feel like they are doing what’s needed and not just trying to sell additional parts and services.
Simon F
Always a pleasure to work with and very professional. Have been using them since 2018 and still happy with their work. Thanks LCS!
Earl Paden
Technician Nikita was really great at explaining what she did and what she found and providing recommendations for next steps. Outstanding communication, she was thorough and accurate.
Joe Zajac
Excellent customer support!
Technicians are very friendly and professional . Mark H and Mike were awesome!
Steve Benedict
Great service call… nice young person explained each step. We are very happy that we chose LCS.😊 …
Chris M
We had LCS replace our 20+ year old furnace about 3 years ago. After searching reviews and checking pricing. We felt that their pricing was competitive. During and following the install they proved to be professional and customer focused. Today we had an annual heating tune up and our technician, Jason, was professional, friendly, and helpful. I would recommend LCS to anyone looking for Heating and cooling maintenance and repair.
Mary Grace Pennella
We were having wonky smells and wanted to know if our humidifier was draining properly. Jerome checked it out and assured us it was working properly.
Natalie Roth
All staff members I have interacted with have been very kind and professional, and taken time to explain everything in terms I can understand, which is always appreciated!
Christine Hurt
I love the LCS team! From the office staff to the techs, all are kind, professional and knowledgeable. I tend to forget when I need to schedule my maintenance but I never have to worry with LCS as they contact me via text, email & phone to remind me when it is due. I love that they send the picture and likes/interests of the techs that will arrive for service. Thank you LCS for great service!!
David Tomlin
I have used LSC Heating and Cooling commercially many times in the past and have been extremely happy. I had a need for HVAC maintenance and checkup at my home. Once again, the manner in which they conduct their business is amazing. My wife scheduled the appointment and met with the Technician. My wife is a tough cookie and rather particular. After the appointment, she approached me with how impressed she was and how nice it was to deal with a professional company that has the customer in mind. I have rated this company in the past but felt necessary to do it again considering the latest experience we had with them. You cannot go wrong with this group of folks.
Mary Poynter
Jason was very pleasant and did a good job on the maintenance and repair. I would recommend your services.
Aaron Barrett
This was a great experience; they were able to diagnose and fix the issues with our hvac unit. They were prompt, professional, and the quality of work was very good.
Dawn Ramey
I have had LCS out to repair heating units on 2 houses. Both times they were on time, fast, and reasonably priced. They explained the problem well and answered all of my questions.
I tried a number of other companies before settling on LCS. LCS seems to be the most trustworthy. Gretchen, who schedules the service calls, is helpful, smart and communicates well. The technicians I have met have also been knowledgeable and friendly. I will continue to use them because I trust them to be straightforward and professional.
Dixie Platt
The technician, Nikki, was terrific. Very thorough and patient in explaining what the issue was as well as our options. She clearly knew her stuff - She took pictures of the diagnostic readings and of the burnt part so we could fully understand it all. We felt no pressure from her whatsoever.
Katie Griffin
LCS is amazing. They are always on time and honest about what does and doesn’t need to be done.
Darryl Madison
Very satisfied with this company, all communication with this company has been nothing but professional and pleasant. The only thing I would recommend is if they could lower the annual maintenance program it seems to be a bit higher than other service providers, even with that being said I’m very satisfied and would recommend to family and friends.
Rachel Blumke
When my AC unit quit working in the high heat yesterday, I asked for a recommendation from my family and they recommended LCS. I called them last night and they were here today less than 24 hours since the issue arose and an hour earlier than expected! Travis came and did a wonderful job explaining the issues he saw in laments terms. He cleaned my AC coil and replaced a small piece that was rusted out. I am very pleased with both the company and Travis and will contact them first if any additional issues arise. I strongly recommend them!
Emily The Nurse
Jason was awesome! He did an outstanding job. Always will recommend LCS!
Kellie Hindman
Incredible service! I've used LCS for years (through two houses) and there is no one else I trust more to service my a/c and furnace. The front office staff is responsive, efficient, and always goes above and beyond to provide you options and make sure you have not just what you need, but what you want. The technician staff are unfailingly polite, clean, hard working, and very knowledgeable. I appreciate the extra steps taken, such as receiving a text message and email the morning of an appointment with not just a reminder, but also a picture and name for your technician that day. I am consistently impressed with their level of business and intend to be a customer for life.
Angela Foxworthy
We have been using LCS for the past 5-6 years and have no reason to look any further. They are friendly, professional, responsive, ethical and fair. Everyone is top notch from the owners, management, customer service, and technicians! We have had the craziest needs and LCS promptly responds and takes care of us every time like family! We greatly appreciate you all... especially Mark, Gretchen, Samantha and Jason! You all are greatly valued! Thank you!
Gail Heflin
The technicians were on time and efficient. They answered all of my questions and were friendly.
Katherine Spoonamore
We're so glad LCS was recommended to us! We just purchased and had two, new Daikin units installed with LCS. The pricing was really great, and they were excellent to work with throughout the process. We worked primarily with Travis, Dylan, and Wes, and they were all very pleasant and professional. They were obviously hard workers, and they answered all of our questions. We couldn't ask for better service, look forward to working with them in the future, and highly recommend them!
Donuts 69
Have used LCS for many years and they have always been very professional. Their employees are very respectful and know what they are doing. And the yearly contract is a fair price. They come out when you need them.
Monica Miller
We have had great service with LCS! Today with Cori was no different. She was thorough in her review and very polite. I appreciate that LCS has a female technician. Scheduling this appointment was easy and they were able to get us on the schedule quickly. We will continue using them for our heating and cooling needs.
Sherry Martin
Jose arrived timely with his team on scheduled date - very professional and worked efficiently throughout the day. Dylan arrived as needed later and the group finished a complete HVAC installation within the day. Explained all actions; respected both our outdoor landscaping as well as our interiors. Would strongly recommend for service and value.
Mike Ernest
I use LCS Heating and Cooling for all of my heating and cooling needs. I have found them to be an honest and trustworthy company. Their customer service is better than excellent and their repair techs are very professional and always on time. They never try to sell me on services or repairs that are not needed. Their seasonal maintenance services are an excellent value, giving me peace of mind that my HVAC system is running at peak performance year round. Look no further, call LCS for any of your HVAC needs.
Joseph DeLillo
Have used this company for many years. They have earned my business each and every time. They have never given me a reason to look else ware, or for another company. They are reliable and dependable.
Steven Vinson
Jerome was on time and professional. He explained what he did, let me know that everything looked good, and said what he would keep an eye on in the future. Reasonable price, too.
Gordy Pearson
We have used LCS for years and have always been treated fairly. Over the years they’ve installed a new HVAC system, timely serviced the very few problems we’ve had, and are just good people. We have recommended LCS to many people and would recommend them to you too.
Timothy Diemer
Our furnace failed on a Friday night. LCS responded immediately and sent a technician (Jason) within an hour. Everything was put right
and the price was reasonable. We have a yearly service contract with LCS and the cost of the repair was reasonable. Highly recommended.
Ellen Reed
Came home and knew right away something was wrong it was 85 degrees in the house. Called LCS and they had a technician out within 1 hour of my call. The technician was polite and checked my system immediately found it was a part that had just been replaced during routine maintenance in June. They honored the warranty he replaced the part and did not charge me for the trip. Within 30 minutes the noise was cooler and by the next morning the air was cool and feeling great. I won’t use any other company for my HVAC needs
Chelsea Ficklin
Every single person I dealt with at LCS was very polite & professional, & the communication couldn't have been better. I was always aware of where everything stood & knew exactly what to expect at every turn. We were looking for a reputable local company & after getting 4 quotes for an entire new system, we chose LCS because of their quality product, excellent communication, & their cute office companion, Minnie the cat.
Lorena Zelaya
Nikita surpassed my expectations in all aspects! She was informative and did honest work. In the past month I had other companies come and see my system and all of them try to fix things that was not the problem. Just overall wonderful costumer service. She even helped me bring a large box into the house. Something she offered and didn’t need to do. I would recommend this company but specifically this technician!
Timothy Becker
My wife and I had an excellent experience with LCS. They installed a new furnace in our home- presented us with several options and were more than happy to discuss/explain the differences in options. Pricing was fair, and the service was excellent. Extremely professional and knowledgeable... I believe that they take pride in the work that they do- and the final result shows that. Will gladly recommend them and return to them as a future customer.
Barbara B
LCS has done several jobs for me including maintenance and installations. I have interacted with technicians, office staff and sales. It is comforting to have a company with such competent workers who are dedicated to meet their customers' needs and satisfaction. To use the comment of another reviewer: Without question the best HVAC Company I have every dealt with.
Jaki Gibson
Second time using this company and I will definitely use them as my go to. Customer service is phenomenal, from scheduling to service and after. My technician was Nikita and she definitely knows her stuff. Proud that this company also employs women. Very respectful, safe conscious, and professional. LCS is wonderful. They must train their staff like Chik fil A. Thanks again
Pam Holland
It was great! Mark was very friendly and knowledgeable. He took his time in checking everything out. Would highly recommend!
Mary
The LCS employees were very responsive and professional. They had a big job: removing an old a/c from an attic and installing a new one. The job wasn't easy and took extra work and extra care. They did the job well. I would highly recommend.
Andrea Romero
My LCS technician was friendly and knowledgeable. He explained everything so I knew exactly what was going on and what I was paying for. Before he arrived he called so i knew exactly when he was arriving. The company also sent me a picture and the name of my technician before he arrived so I knew who to expect. He wore booties and a mask anytime he had to interact with my family or enter my home.
The desk staff was friendly and responsive and walked me through the different service options.
All in all a company I would not only use again but I would feel confident in recommending to a friend or neighbor.
Mike Ray
This was my first time using LCS and I was very satisfied of the services performed. The technician was courteous and professional and had knowledge of my unit. He took time to check everything to make sure my unit was functioning the way it should be. From scheduling to services performed, I am very satisfied. I will definitely use LCS again. Thank you
Melvin Locke
Mark Harvey came out took are of my problems. He was professional and shared what was done and was timely. Excellent work Mark
Thank you
Joseph Graham
Our air conditioning went out days before a family get together on a very humid weekend. Thanks to LCS, we enjoyed the family time in comfort. Support was great, installation went well, and the work was quality. I am very pleased with the price and the equipment. I am glad I called on LCS after they did a great job at my previous home. Very recommend!
Glen
I came home to a cold house after returning from a trip and I called LCS Heating and Cooling to help with getting my my furnace working again. The inducer failed and was going to cost 800.00 to replace plus after hours fee. My furnace was over 20 years old and decided to get a new furnace instead. I really want to thank Chris, Travis, Luis, Dillon, and I can't remember the other tech's name who came to my rescue. They all were very professional, knowledgeable, and polite. They left me with 2 space heaters to get me through the night and installed my furnace and air conditioner around 12:00pm the next day. Now that's what I call Godspeed service!!! I fully recommend LCS for HVAC service bar none! Best service I have had in a long time. Also, my new furnace works great!!! I don't feel the forced air through my vents anymore. It's more neutral and not as loud. Thank you very much!
J A
LCS installed my system around 4 years ago, and has done the maintenance every year. They are punctual, polite, priced right and the customer service is bar none! I highly recommend them!
John Votaw
The entire LCS team is pleasant to work with, honest, and dependable. They have always been upfront with us, given us options, and do not use pressure sales techniques. Their prices are fair, and we have always felt we received good value and honest information. We highly recommend them for any HVAC need.
Sean Earl
LCS is amazing! They are always professional, provide timely responses, are able to come out in a very timely manner, always show up on time, and their prices are lower than some of the major companies here in Indy. There is no reason to go anywhere else. I first started using LCS about 12 years ago when they were very small and even though they have grown (through all of the reasons I stated above), their commitment to the customer has not declined.
Sharri Jackson
. I highly recommend! Prompt and courteous. Fixed issues and explained why we were having the issues. Don’t hesitate scheduling with LCS.
S Stepp
Nikita provided excellent service. She explained things to help me make my furnace last longer. She seemed like a really nice person as well as a good employee.
Monica Hilton
Such a great experience with LCS! I received a "heads up" email to let me know my technician was on the way, including a picture and bio for him! Great customer service and an overall great experience. I would highly recommend LCS Heating & Cooling!
Mike S
Unbelievable.
Initial call handled professionally and politely.
Tech called much sooner than expected. Asked good questions and listened to the answers. (No really... he did.)
Arrived much sooner than anticipated, evaluated our problems, EXPLAINED our problems and options, got to work on repairing our A/C and left us in perfect condition.
Unbelievable.
I am not used to being treated this way! Maybe LCS would consider buying Comcast?!
Sonnie Campbell
Great company to do business with. I’m a repeat customer and each time the tech has been professional and respectful of my home and property. Techs have been friendly and knowledgeable. Very glad to have an HVAC company I trust.
Elizabeth Enas
LCS was recommended by a trusted friend. The booking experience was over email and was very simple and easy. The tech was thorough, explained the situation, and gave good advice. The price was explained in detail to me and was very reasonable. I'm very satisfied with this service!
Anna Evans
I have used LCS before and love working with them. I have referred all of my friends and family to them since the service from start to finish has always been so fantastic.
brian smith
Jason performed the annual maintenance on my system this year. Very cordial, friendly, and knowledgeable. Answered my questions. Great guy working for a great company. Highly recommended.
Jason Speckert
I just had Nikita out to service my AC Unit and not only was she on time but she was early. She did a great job and couldn't have been nicer or more professional. I will definitely be using them again in the future when the situation comes back up. I also use them for my mom's home as well. Thanks LCS and thank you Nikita I really appreciate the great experience!
Supreme Klientele
The technicians patiently answered all of my questions. They were very efficient in diagnosing and resolving my issue.
Lissa Evans
We first used LCS about 6 years ago when replacing our HVAC system in our new home. I was immediately impressed by their knowledge and HONESTY when it came to picking the right system. Since then we've used them for regular tune-ups, and they are consistently professional, helpful, and just GOOD. I trust them completely to do the best job, and for any future recommendations of work, should the need arise.
B Studt
Fantastic service performed by Nikita of LCS who was able to quickly diagnose and repair my AC system! Very reasonable too!
Tom Barton
Absolutely the best. I've had LCS handle my HVAC needs for the past many years, and I'm always impressed with them.
Today, in particular! Christmas morning, we awoke to a chilly house and an uncooperative furnace. Christmas morning, of all times! Called LCS, and they had a tech at my house in less than an hour. With single digits temps, the house was chilly, so it was amazing of them to move so quickly. Chris arrived, and took his time. Was considerate and communicative, just a great guy to have. Spent almost 45 minutes adjusting things and cleaning. Found no need to replace parts, then spent another 15 minutes running tests to make sure we wouldn't need to call him back. The charge was for a normal service call. No upsells, no unneeded parts, no runaround. ALL ON CHRISTMAS MORNING!
I've always recommended LCS to friends without hesitation, and it's because of amazing service like Chris provided today. Wil never hesitate to do so in the future
Michael Eaton
I had an issue with a leak in the ceiling. We called a plumber who came and did not do the job. It was found that probably a condensate line from the HVAC was the problem. I called LCS and they took the time to call the plumber and get the plumbers assessment. Despite the clog being in a plumbing line in the wall LCS came to fix. They fixed the problem. Easy to work with a they want to fix the problem and not pass it on to another vendor even if it takes more time than anticipated. Honest, Fair, and Professional are how I would describe LCS.
Meredith Hopson
Absolutely better than expected. Courtesy Care Service Representative Natalie was/is amicable, warm, conscientious, very professional and personal. HVAC Technician Ryan Clark was is professional, thorough, courteous and honest. Will be using LCS in the near future for sure. LCS should be the ultimate business model of the way customers should be treated and the way we should feel after the work is done: highly satisfied and very pleased, all while still smiling. My Wife and I cannot thank LCS and it's staff enough for such exceptional customer care. I'll definitely be speaking with y'all down the road apiece. Thanks again.
Laura Isaacson
I had LCS Heating and Cooling install a new A/C and Furnace for me. They were extremely professional, honest and provided a very fair price. I had a few other local contractors quote it and LCS was by far the best. The owner, Travis, takes the time to personally come out and look at your current system and explain in detail exactly what he would install and why. He even tried to temporarily fix my old broken A/C on the spot for free! Their price was also the best. All of the people who came out to my house for the install were professional and did a very good job. This company does not take their customers for granted, it is very obvious that they go the extra mile because they truly appreciate their customers.
Tammy Loveless
LCS was very prompt and efficient. I received a call to let me know they had an earlier appointment if that would work better for me. They also text me when they were on their way. Mike was very professional and answered all our questions. I would highly recommend this company for all your heating and cooling needs!!
Andrew Opiola
Had issues with my unit. LCS was the normal service company for the unit in my new home. Called them on a Friday afternoon when my AC unit went out. They managed to get a tech out despite it being late afternoon and worked with me on the cost. Customer service was great with all the staff, including the very knowledgeable tech. Would recommend!!
Walter Offen
LCS personnel are highly competent and efficient in their installations. They are honest in providing advice. I most recently had them install a mini-split heater/AC in my shop, 2 solar-powered attic fans, and an Ecobee5 thermostat for upstairs in my home. I have been very pleased with all of them. Their annual service plan is a bargain, and their technicians are excellent.
Bill Castrodale
My family had such a great experience using LCS Heating and Cooling when our AC went out on the hottest weekend of the summer. LCS went above and beyond to ensure my family (& newborn) were taken care of in a timely manor. The technicians were respectful and explained everything to me so I could understand. The ladies I spoke with on the phone were compassionate and really worked hard to get us scheduled for a new unit within 24 hours of our service visit.
Thank you to LCS Heating and Cooling, you have made loyal customers out of us!
Matt Heber
I got estimates from 4 different service providers and felt the most comfortable with LCS after getting an estimate from Travis. He seemed to have a higher level of expertise and his diagnosis for the issues with my HVAC seemed to be the most accurate. I also thought the installation team did a great job and were very professional.
Mike Trombley
I CAN NOT SAY ENOUGH POSITIVE THINGS HERE!!! We had our furnace go out in early February and ended up needing the whole nine yards - furnace, AC, everything replaced. Travis, who is a co-owner of LCS, came out to look at things and give me a quote. He spent nearly three hours with me, going over all options, helping me make decisions (not pressuring me at all, but still giving his honest opinion), and answering every possible question and addressing all of my concerns. I've never had someone care so much and treat us as a family rather than the next potential customer. Their prices were outstanding, several thousand less than the competitors for similar products (trust me...other companies showed us the typical high, middle, and low estimate where as I saw nearly a dozen options with LCS, and Travis explained everything about each option). Every technician and member of their installation crew was very professional, courteous, and incredibly helpful. They also found a significant issue with our plenum vent, and rather than go the super-expensive (and probably unnecessary) route, Travis left another appointment to come and help the team figure a solution that was effective and cost efficient, probably saving us a thousand dollars. Again, treating us like people and not trying to take advantage of us. I 100% recommend this company and would absolutely use them again! Thanks so much for all of your help LCS!!!
Courtney Kuna
We had an emergency when we were out of town, they rearranged their schedule to make sure out dogs and dogsitter were not without heat!
Kevin Branch
Techs are always courteous and take the time to explain (in layman's terms) any issues encountered
Amanda Kilby
I called at 8am Monday morning and by 9:30 we had someone at our home looking at our furnace. The very next afternoon, Travis was back at our home to replace a part...and he was done within about 20 minutes!!
We've had LCS out at our home twice this year. They have been SO amazing to work with every time we've had them out! Everyone we've talked with are so nice, professional and so very helpful. LCS will be our go to furnace and AC company for life! Thank you so much for everything!!
Jessi Ross
Owner very knowledgeable as well as his second in command. Jose was also great!
Jodi Ichikawa
This was my first experience using LCS, and will definitely not be our last. Our technician, Mark, was amazing. He was very helpful, informative and knowledgeable. He got to our house a couple of minutes early from the scheduled time. We ended up needing some freon and for our air conditioner to be charged. It's an old system, and there was no talk at all about us needing to replace it, as we've heard from other companies. He estimated the amount of freon that the system needed exactly. He also advised me of some things that we could do ourselves to keep the system working well. We will definitely use LCS again when needed.
Ben Larson
Our furnace in our office stopped working. LCS came out same day and diagnosed the problem. They recommended replacement but we opted to repair. They had to order the part and came back the next day to replace it. Showed up on time and got the job done, very thorough! I would highly recommend them.
Zachary Bishop
LCS did a great job in explaining things thoroughly and went the extra step to set things up how I wanted them in a timely manner when I was without an HVAC system. They also explained what was wrong with my previous system and gave an honest opinion on repair costs, age of unit, etc versus a new system. Highly recommended and I will be a return customer.
Michael Chapuran
Bought a new furnace and AC from them 5 years ago. Owner did the estimate himself, pretty transparent and honestly. The techs that did the job all had trained in Ivy Tech programs and were fast and great. All done in 2 days. Was reminded to do this review when saw the owner doing another estimate in the neighborhood this week. Have had no issues at all with the system. No complaints and they are first on my list to call with HVAC issues in future.
Ali Carlson
After using another company for years that we were happy with, we decided to get multiple estimates for the bigger purchase of a new AC unit. We had several companies recommended by friends and family give us a bid, and chose LCS for the integrity of their bid. They were not the cheapest bid, but the most quality at the fairest price. They also offer a 3 year warranty on labor compared to most companies 1 year, and I believe it says something about a company that stands behind their work. In addition, the entire process was easy and took less than a week, with the end result being an ac unit that works like a dream. Travis, the owner, is very straightforward and didn't try to oversell me, but offered me pricing on exactly what he thought I needed. Great company!
Adam Cmejla
Have had nothing but a great experience working with LCS. We've been on their maintenance plan for a number of years and always appreciate their team letting us know how our systems are doing. There are years when we need a small replacement, and other years when there's nothing needed. Why do I mention this detail? I don't feel like we're ever being "sold" just to drive sales or revenue. They're honest.
A Smith
First, I like that LCS sends plenty of confirmations of the appointment and even a message with a picture of our technician. Second, our technician Tim Griffith was great! He was friendly but professional and seemed to be thorough but worked quickly. He answered all my questions and was very helpful. I appreciate that he was not only on time but came at the beginning of the estimated time. Things like that make a difference.
Brian McKenzie
Ryan did a fantastic job! My older heat pump had been leaking and Ryan blew out the condensation line and rewired the float shut-off. After inspecting, he noted the capacitor was low and was able to fix on the spot. No hard sales, just the facts while still offering additional items that might be of interest based on our home and system. I appreciated that he took his time doing the work, explaining everything, and answering my questions. The front office was also excellent. Had a bit of trouble getting through in the morning (it was a Monday), but they were prompt to return calls and were very congenial/enjoyable. You get the idea they enjoy what they do. Great job! I highly recommend!
Monica Pollom
The most amazing customer service, honesty, follow up, and prompt scheduling! Gretchen took exceptional care of us and helped get our emergency furnace issue taken care of within hours!!! We called around to every HVAC company that we could think of and within no time-- LCS came through, we had a service call immediately, and our furnace got fixed! We are very appreciative for the EXCEPTIONAL service and recommend this company to anyone who needs repairs or maintenance done for your HVAC! Thank you, LCS-- you were a saving grace in single digit temperatures!!!
Jenni Kauzlick
The office where I work has used LCS for several years, and always had great service. Today, the AC at my office went out, and Gretchen got someone out to get our system back up in just a few hours! So thankful for the quick turnaround!!
Julie M
Needed quick service and got it from LCS! Travis was able to diagnose the problem quickly and it was fixed at a very reasonable rate. I have an older system in a home that I just purchased so it was nice to get reassurance that it didn't need replaced right away. I highly recommend LCS - very trustworthy and fair.
Kurt Schilling
Great Service! Everyone we were in contact with; Nikita ,Jeff & Luis were very knowledgeable and friendly
Rusty Duncan
We've been a customer of LCS for several years now, and are very pleased with their service and products. They just replaced our home's original HVAC system, and even came out on a Saturday night to correct one problem for us. Highly recommended!
The G.C.
I am soooooo glad I called. Travis was great! I had no idea what was wrong with my air conditioning. I thought for sure we were going to have to replace our unit. Travis put me at ease and had us back working PROPERLY for under $350. I am so grateful for honest businessman like Travis. Many others would have tried to talk me into replacing it since I was at a loss to the issue. I will for sure be having them replace my unit when its needed. Finding honest people to their caliber is almost impossible in this day and age. Thank you so much. I am so happy!
Chris Smithers
Our technician Tyler was a true professional. He checked out out equipment, then ran through all of the repair options and let me decide which option I wanted. This was our 1st time using LCS, but they will definitely be our go to heating and air company!
Nathanael Miles
These guys and gals are a class act - from calling to set up and appt, to the final payment. Met with Travis to get a quote - quick, easy, same day quote at less than 1/2 what another well known company quoted and almost refused to do... Travis had no issues whatsoever. The install went great - employees were courteous, efficient, and communicated well. Give these guys a try - you won’t regret it.
Derek Byerley
I have worked with LCS for the last 5 years or so (I have had minor and major repairs performed, they installed new HVAC system at old house, installed a new duct run in new house and service checks in new house) and I have enjoyed working with them. Their pricing is competitive, they have professional and respectful employees, they provide good quality work, they provide suggestions and guidance and I have never felt pressured or like I was being up-sold on work or services. Their office support is good with responding and finding times that work with my schedule. Not only would I recommended them, I have recommended them to friends and one even went with them for their HVAC install. While the equipment matters, who installs it and ensuring it is installed properly matters more.
Ross Hilleary
Mike B. came to our house to service our unit after a home inspection. He was thorough in his review and able to order the part and come back within 48 hours to fix. He also explained everything twice so I could take notes for our realtor. Thanks Mike B!
Steve Arany
This is a great company to work with. Their prices are better than the big companies, and they give you the personal touch of a smaller, local business. They covered more details with me than any other salesperson that came to bid on my project. They fixed items on my existing system that weren't part of their installation even, which was unexpected. Every person I talked to at the company, or worked with in my home, were friendly, professional, courteous and attentive. They were patient as I made the decision to do the project and were very responsive to any questions I asked. Try them for yourself!
Brad Shepherd
LCS is a wonderful company! Three years ago we replaced our HVAC system. Travis was very knowledgeable about the system he would recommend and explained why that system would be best for our home. He wasn't just a salesman who was trying to sell me a system. Interestingly enough two other companies recommended a system that wouldn't even work in our home. That is the difference between a salesman selling you a system having never installed them before and LCS. Travis has installed many systems in his lifetime and can tell you what will and what won't work in your home. Their customer service is top notch and it is truly run like a family-owned business. Travis and Renee have assembled a great team!
Chris Vicory
Jason S. from LCS Heating & Cooling performed our annual service on our furnace and did a great job. Was attentive, courteous, and professional during the visit. He knowledge of the heating unit was great and he completed the work quickly and effectively. Thank you for another great check up!
Nicole Niezer
Travis and his team did an excellent job installing our new HVAC system. They helped us out while working with our home warranty company and provided quick responses. Our new Daikin system is working great!
Brad Bowen
AC unit went out on a 83 degree plus day. LCS was out in the morning with standby units and repairs to be done within 48 hours on complete replacement unit! Great response and professional service!
Deborah Brandt
I have worked with LCS Heating and Cooling for many years. They have managed the heating/cooling at my parent's home as well as my own. Staff are always professional. Every scheduled appointment has been fulfilled in a timely and courteous manner. This is a great company and I'm grateful for their ongoing service.
Derek Dailey
Renee was able to get me same day service even after the first warm weekend of the year. Mark was very knowledgeable and professional. Mark had my issue sorted out very quickly even though it was on a unit that he doesn't work with often. My house is cool again!
David Strawser
I’ve had LCS out on 3 different occasions and I cannot say enough great things about this HVAC company. The owner is honest and straight forward. The technicians are always friendly and diagnose the problem while others throw parts and subsequently your money at things. I will always use LCS for all my HVAC needs. Thanks for all the great work!
Lindsey Shruba
Called on a Sunday and had a tech call back within 5 minutes. Tyler Parke with LCS was at our house a half hour later and had everything fixed quickly! I’ve used LCS multiple times and highly recommend them!
Pamela Holland
Thanks to Nikita Jenkins for her visit to check out my furnace. She was very professional and explained everything she did.
Holly Minyard
Great company and service! Our tech showed up on time and was very knowledgeable about what needed to be done, and what we didn’t need to do! Their yearly maintenance plan is great! I highly recommend LCS to anyone.
Merle Jacobs
First time using LCS Heating and Cooling, LLC. Prompt, courteous and notified me in advance of their arrival. Tech was professional and well versed in my heating system make & model. My system is 14 yrs old and the Tech did not try to sell me a new system. At this stage I would recommend them.
Charlie Fehrman
Travis and the LCS team always deliver great service. Their response time is quick and they give real explanations to their findings - in plain English not HVAC speak. :^) I use them both personally and professionally with the same great results!!
Jonathon Cook
Tyler with LCS just came out due to our AC having stopped working. Extremely fast response to our afterhours call. Very professional. He would explain technical aspects of what he was doing in a manner you could easily understand. Was able to quickly solve our problem and didn't leave until he made sure everything was functioning as it should and the problem was completely solved. We were so impressed we signed up for a service plan. Thank you!
Tia Link
Working with LCS Heating and Cooling was pleasant from start to finish!
Got to meet two Travis's in one day (!) and both exceeded my expectations in terms of knowledge, efficiency and general good vibes.
Cannot recommend this company enough.
Brian Ayers
Being a first time homeowner, I certainly am not well versed in many aspects of homeownership, certainly the most unknowing when dealing with HVAC.
After several above average hot days, our AC was taking quite a bit longer to cool down. With a unit already at the end of its life, I was hoping we weren’t facing the inevitable. We decided to go with LCS because of other great reviews, their process, and the fact that they have an office cat (it added the personal touch to the business!).
On the day of, LCS sent a text with information about our tech, who he was, a little bio, and a picture of him so we would know who was coming to our door. Great practice!
When Travis came out to service our AC, he explained everything in a language that didn’t seem foreign. He answered every one of my questions. He also didn’t try to upsell me to get me replace my units, knowing they were as old as they are. He gave me a projected lifespan, some things to think about, things to consider when replacing and what to ask other vendors, and tips on being realistic knowing this isn’t our forever home.
He acknowledged my concerns, made me feel informed and educated, and comfortable enough to say that when it is time to replace our system, we’ll be using LCS.
Our dogs also approved of him. Thanks, LCS!
Daniel Henke
I use LCS for regular maintenance. The office staff is friendly and responsive. They keep me posted on when the service person will appear, and he has always been on time. LCS provides good service.
Matthew McClure
Nikita was great. She fixed the problem quickly and was very knowledgeable.
Adam Young
My AC was out all day after I had gotten home from work, and I was able to get in touch with LCS the same night and was advised that unless it's a true emergency and needed AC that night, to wait until the next day and that they'd be able to come out then for a normal rate. I took their advice and they were true to their word, they came out the next morning and fixed my AC at the regular rate, which I very much appreciated. The technician (I believe he was also the owner) was very friendly and knowledgeable, and gave me some helpful tips, along with getting me setup on an annual maintenance plan, which I needed, and he was able to perform the annual maintenance work right then and there. I would definitely recommend.
Shan Parker
Woke up to no heat, and found LCS randomly on a Google search. I called at 7:55AM and got a courteous representative who scheduled me for an appointment without trying to sell me any services before we had even begun, which was nice! The repair guy showed up early, was super friendly and helpful. He explained everything he was doing and the pricing was what I considered to be very reasonable. Will use again!
Brent Sutton
LCS has been my HVAC company for maintenance plans, service calls and even a complete new system 4 years ago. I wouldn't even think of calling another company. Honest and fairly priced!
Ryan Morris
5 stars isn't a high enough rating for LCS!!! We were in a bad situation back in December when our previous HVAC system could not keep up with the extremely low temps. After calling LCS, Travis, the owner, came to the rescue the same day since all his guys were busy. He pointed out that we had a big problem, much larger than we expected. Right off the bat I was impressed with his attitude, expertise, and honesty. He told me the issue, what it would entail to fix it, and his personal recommendation. He provided me with written quotes and a very detailed written report that same night! He even advised me to call other HVAC companies and get a second, even a third opinion and quotes, and that he'd beat them. I ended up getting 4 in total and if I had known that LCS would have had the best rates, and the BEST customer service, I would have ignored his advice and immediately moved forward with doing business with them. But the credit can't all go to Travis. Every single person I dealt with was nothing shy of FANTASTIC!!! A different Travis came out to supply us with space heaters while we waited to make our decision, this was before we had received all quotes and even made the decision to go with LCS. And Gretchen in the office provided some of the best customer service I've ever dealt with. And to top things off, we qualified for 60 months of zero percent interest financing when other companies to do the same work would only provide 6-12 months! They also used quality products, while a couple other companies only offered generic or poorer quality. I hope I never need their services again, but IF I do, it'll be a no brainer. I give the highest recommendation possible to LCS. There's a reason they have 5 stars and I have no doubt they will continue that rating.
Miranda Pattison
Great company and great people at LCS! Those guys in the orange truck told me I could wait for about a week (in January!) for a $900 replacement part or buy a new furnace. Nope. LCS fixed it for half the price in just a few hours. Gretchen was super helpful in scheduling the appointment and Mark was knowledgeable, friendly, and informative. He explained what was wrong, what he did to fix the problem, and what I could do to keep everything running smoothly. LCS earned a new and future customer today. I will highly recommend them to anyone needing heating and cooling service.
Susan Schad (Staff)
I highly recommend this company. They always communicated, always on time, explained my choices clearly, and most of all I felt they really knew their business. I have a great AC now and I know the company will be there if I need anything. Call this company—you will be glad you did.
Alejandro Samaniego
They conducted a very thorough inspection of the HVAC units on the property and made sure that I had a solid understanding of the quality of the units without needing to have any expertise.
Jeremy Block
We have used other companies in the past that have sold us things we didn't need. LCS is very honest and they do a great Job of explaining any problems as well as the work required to fix it, without talking over your head.
Dawn Doyle
I am always happy with the service received from LCS. They are friendly, helpful and do not attempt to sell me any services or repairs that are unnecessary. The technicians are always patient in describing the issue as well as possible resolutions. I would never use anyone else for my heating and cooling needs!
Katie Price
Love LCS Heating and Cooling! They are honest and fair with their services and cost. They are a locally family run business and it shows. They always know my name when I call and are quick to help us whenever we are in need. Would absolutely recommend them to anyone and everyone!
Katie Elliott
They answered the phone immediately and were at my house within 2 hours of when I placed the call! I also felt that it was fairly priced - they did not try to take advantage of us or get more money than necessary. Very courteous and professional. We will definitely use them again!
Alise Dalstrom
While I wasn’t able to be there for the inspection of my HVAC system in my new house, communicating with Samantha was so easy! They were prompt and made sure to meet all my needs in a timely manner. I will definitely be using them in the future if I need anything and I highly recommend them!
Trond.Laurie Seland
Just got a new HVAC system with LCS. They are awesome! They were timely in getting our new units in and we are very pleased with the new system. They are professional and very trustworthy. I highly recommend them! Mark is awesome!
Elise Birch
Amazing! They were able to come out within 24 hours and the technician was on time and extremely knowledgeable. This company is awesome. He helped show my husband different maintence things, found the best filters on Amazon for us, and was super polite. Was very reasonably priced and no pressure to do extra maintenence. 10/10!!
jeff stafford
Just had LCS do a fall tune-up on the 90% plus efficiency furnace in my 1930's home. They are very good about letting me know when a service tech is on their way, plus a name & picture of whom to expect. Appreciate the multi-point inspection and PDF tune-up report. Will be doing remodeling in 2020 and plan of having LCS as part of that to move ductwork and adjust airflow for best comfort.
Mike Newman
Just switched my yearly maintenance plan to LCS. Received my spring AC tune-up from Tech Dylan. I was notified with reminders of my appt. and was also notified that my Tech was on his way....text included a picture of my Tech and some background info on him. He did a great job and reviewed everything that he had completed. Great job LCS!!! See you next time for my fall furnace tune-up.
Hope Oaks
Jason was outstanding, courteous, honest, and timely. I ended up going with a yearly plan after discussing it with him. Will recommend you to friends when they need heating and cooling.
Ginny Miller
By far the BEST service I have ever had. They treat us like family. The service is amazing the staff personable and professional and the pricing is more than fair. We had problems with our furnace over the holiday and on New Years Day. They came same day each time and made sure we were taken care of. I have recommended them to several of my friends and neighbors. All have had the same amazing results!
Susan Spencer
The LCS Team is fabulous to work with. In this case, I had seen them about a month before with an AC issue with a 16-year-old AC/HVAC unit. So when I started having issues again and reached out, while the news was 'time for a new unit', Travis gave me a credit toward this since I'd seen them so recently. On the day of the install, the install team was courteous, kept me informed throughout the day, and cleaned up everything throughout. Before they left, I knew how to change my filter, how the new Ecobee thermostat works, etc. I was completely informed and comfortable with what they did and have been extremely happy with the new HVAC unit. LCS is great!
J B
I appreciate the ease of contacting this company. Needed a recharge on AC system and they assisted. I called later in afternoon and was still able to get service the next day. Also, they provide multiple notifications that the Tech was enroute and provided a profile picture so you know what they look like. Arrived ON TIME, completed work, electronic payment method and left.
Also, a big plus for me is they did not try to sell me a new system. Some places will play that expensive game of “I can’t fix it...you need a whole new system.” I’m not one those people who’s just going to take your word for it..I do my own research and will know what I need before calling for service. I appreciate LCS for just doing what was asked, nothing more, nothing less.
John Powell
We had LCS service our furnace for the winter and couldn’t be more pleased with their services provided by their Technician Ryan. He was very professional and offered several helpful tips. We highly recommend them
John Powell
Carmel IN
Sue Wei
LCS is our provider for A/C and cooling. Great staff and services that you don't see anywhere else. I called them last time for A/C repair around 10am, and they had it serviced the same day. Thank you again! You don't know how much we appreciate you and your team! Go LCS!
Control Mc
Technician (Ryan) arrived on time and performed preventive maintenance on our HVAC system. No problems. Also, they sent an email with a picture of the technician so we would know who to expect. We are very happy with LCS.
Brandon Brown
Needed a retro fitted filter rack installed since one was not properly built on the HVAC unit when install in the house. LCS came in and built a filter rack and now our air is properly filtered. They even came back to replace tape they had used on a small section with metal since they ended up being short on metal the first go around. Most companies would have left it as is. Thanks for being fast and friendly!
Mike S
LCS is awesome! Very responsive, plenty of communication and info of arrival time and picture of the tech. Takes Covid precautions. Fixed my blown AC wiring/contactor and capacitor really quickly. Highly recommend using LCS.
HH Clarke
Would definitely recommend LCS - great customer service and responsiveness and quality work. For today’s appointment, Mark was on time, courteous, and thorough. He provided an explanation of what was needed and a reasonable quote.
Chris Ferguson
Have used LCS for maintaining our A/C and furnace in two houses so far. They have repaired and maintained a tankless water heater. I had them add a second zone to help maintain temperatures between an upstairs and down. I’ve always had responsive service, knowledgeable employees, honest recommendations and fair pricing.
T Streets
This was my second time using LCS Heating & Cooling. I originally decided to use them a few years back when my heat when out in my house. Unfortunately I did not know anyone in the area so I researched numerous local HVAC Companies and was constantly impressed with the positive reviews of LCS. I am sure glad I went with them. The first time around I had a very small fix and they were able to get the job done quickly and efficiently!
A few weeks ago my entire heating and cooling unit went out. I had been referred by a friend to another local HVAC company so I decided to give them a try as they had raving reviews. Long story short, the other company came out and was not able to work on my house due to the height of my roof. The owner did not feel the job was worth his time and risk involved. I was disappointed to say the least.
I called LCS and was treated like family. They came out instantly and assessed my situation and gave me 4 viable options. I worked with the owner and a few of his employees. Everyone at LCS is top notch. I had 2 other HVAC companies quote the job before going with LCS and neither of them could touch the price.
The installation and time they spent doing the job right was unbelievable. I would highly recommend using LCS to any friend or family member. What separates LCS is they have fair pricing and treat you like a priority. The owner not only worked on part of my job, but came back after and reviewed everything with me. They take the time and do things the right way.
James Simmons
LCS is always prompt and courteous! Their technicians are knowledgeable and have always been able to pinpoint my furnace problems and make repairs quickly. I appreciate having an HVAC company I can truly depend on!
joe huberts
Very professional and courteous organization!
The customer service experience was above and beyond the norm; with friendly appointment scheduling and on time, clean and knowledgeable service representatives. There was quick troubleshooting and no upsale pressure. The issue was identified and a part was in stock and on the truck! AAA+
Karen E Laine
I have been doing business with LCS for a decade now. Throughout that time,I have unerringly been given trustworthy advice, superior service and have never dealt with an unpleasant person. I have used other HVAC companies, and none can hold a candle to LCS.
Jessica Mullen
I had an entire HVAC system replaced in the summer! I just turned my heat on this week and it didn’t ‘kick on’. I called LCS. A service man came out the very next morning and fixed it! I’ve always had such great service with this company. I can not recommend them enough!!!
Scott Dillman
This is a great family owned company. They installed our new heat pump a couple of years ago. We had the come out when it was 10 below zero. The tech, Dylan, was extremely professional and courteous. We will for sure continue to use LCS Heating and Cooling.
Marksman Shooting Sports LLC
Fantastic experience with LCS. Our heater blower motor had gone out. We first called Airtron. We had to schedule an appointment for 3 days out. When they made the appointment, they gave us what we thought was a very high quote; we declined their service. A family member then recommended we call LCS. The following morning we got them on the phone, and explained our bind (by this point we had been without heat for 4 days). The receptionist on the phone seemed genuinely concerned and got the owner, himself, out to our house THAT DAY. The owner, Travis, and his tech were both very respectful, courteous, and up-front with us. We did not disclose our Airtron quote to them at the time, and LCS came in at roughly HALF of what Airtron quoted. Needless to say, we went with LCS, and we are still glad we did (install was roughly 2 months ago and everything is still running great). A+ on value, customer service, cost and flexibility. We will only call and refer LCS from now on. Thanks guys!!!
andrew maitlen
Technician was very punctual and competent. Both the tech and the office secretary were very polite and helpful. Had to get a condensate pipe unclogged and during the course of the visit, the tech realized the old piping was poorly installed. He used pipe from his truck to correct the issue quickly and did not charge extra for the pipe job. Very excellent service overall. I'm from a small town and can be distrustful of a service I don't know, but I will absolutely use them again
Curt Mikulla
Not only do I recommend LCS to my clients, but I use them for my own home as well. My furnace recently went out on one of the coldest days of the year... and they were able to fit me into their schedule within 3 hours. After quickly diagnosing the problem, they were able to fix it immediately with minimal cost. LCS is the best heating & cooling contractor out there. Give them a call... you won't be disappointed. Curt Mikulla, eXp Realty
Kim Huff
Well, they've only been out once, but I'm very impressed with our first appointment.
My hubby is much more informed about our heating and air than I am. Because of that, I wanted him to be here for that first appointment but he doesn't get home from work until 7pmish during the week. So, they were generous enough to go to their techs to see if anyone would be willing to work on a Saturday. I was blown away they would even ask their techs this let alone a tech actually agreeing to do this for us. Our tech was incredibly nice and very knowledgeable about our system. He was on time, brought all his own equipment with him and cleaned up when he was done.
Now, I've also got to give a shout out to those that work in the office or more specifically, Gretchen. She was my first initial contact and let me just say I was so impressed with her, I was ready to sign up for their annual plan after only talking to her. The only reason I didn't was because I felt I needed to be at least somewhat responsible and meet a tech before signing up. :)
I also want to be clear, this was not a plan they were trying to force down our throat, it was a requirement of whoever we decided to go with. We had been with another company and we were on a plan, but they were bought out by another company and we did not like the new company that took over. I had been researching many heating & cooling companies. I was looking for someone that was knowledgeable about our Lennox hybrid system, but they also had to offer an annual plan for two cleanings a year. And, not only did LCS offer the plan, but it was $2 less per month than we were paying.
So, thanks to Gretchen for setting up our appointment and telling me all about the company. And a big thanks to Tyler for not only coming out on a Saturday, but for doing such a great job on our furnace. And finally, I've got to thank Angie's List for helping us find LCS. I had been searching the internet for some time and even used another service (that I'll never use again) but it is always Angie's List where I find the good companies that we end up using for a life time.
Rebecca Goldsberry
Mark is the best! Always reliable and knowledgeable. Highly recommended.
Jerri Curless
Absolutely the Best!!! Great staff, friendly, knowledgeable, fast!! We have been served by this company for over 20 years! Thanks to Ryan and Dylan for a quick replacement of our heating and cooling system!! And, thanks to Samantha who made it all happen immediately!! What a fabulous local, family, small business!!!
Gretchen Haist
We are so happy with our new HVAC system and really feel that we received a quality product that was installed by top professionals. All of the team from technicians to office staff have been so helpful in answering our questions from the initial quote, through installation, and making sure we knew how to operate our new system. Thank you!
netgardner
Ryan did a great job maintaining our furnace and water heater; clearly explained the one issue he found requiring a part; took care of another that just required some work at no charge; offered a connected thermostat option but was not pushy. Great experience.
Eric Johnson
To be honest ive worked in this field and there is a lot of cons out there. I dont have to worry about that here. My whole family uses this company . Ive know Travis the owner for 30 years now and he has been a stand up guy that whole time. Truthful, hard-working, and honest is how i would best describe this company.
Helen Fisher
We had power outage during cold spell which shut our furnace off
and would not come back on..LCS made a point to get our furnace back on as soon as possible.The techs are always the best.We would not consider using another company.
Tammy Hunter
Wonderful experience. Dylan was my technician. He was very polite, professional, timely and explained the problem to me in an effort to help keep this from happening again. Dylan also pointed out problem with water heater that was letting out carbon monoxide which can be fatal. Love this company!
Eileen B
Those are my top musts when dealing with a company because of those two are in place, quality and value are part of that package. Son recommended LCS Heating and Cooling and headed into third year with them and nothing has fallen into the negative. You know who is coming, they show up on time and everything is explained and no pressure.
Frank Lovis
Heating service tuneup was prompt and efficient. Would recommend them to you.
Maureen Keller
LCS has been the most responsible and responsive HVAC company we have had. They thoroughly research any questions we have and are always on time.
Nicholas Wade
Just had our annual furnace check up. LCS customer service is really great. Explain things in a way that is easily understandable, and don't try to push products on us needlessly.
Jonathan
Both Mike & Jerome were very friendly. They quickly identified the issue on my break new HVAC indoor unit. They got a replacement part quickly and got heat back running at my house.
Matt Durbin
Great experience so far with my brand new equipment. Great financing offers as well. They walked me through additional settings changes to get the comfort levels exactly where we wanted them. Great job overall.
John O'Malia
We have had dust and heating and air conditioning issues since we bought our house in the fall of 2018. After having LCS install a mini-split system on our 3 season porch, we had them focus on our main house. The old unit was loud and on it last leg, we had dust all over the house, 10° hotter upstairs in the winter and in the summer and the A-Coil was filled with dust, because of a very bad filtering system. They replaced it all, including the A/C unit. All is well and now there “might” be a 2° difference between the upstairs and main level. We could not be happier with our new system.
Margo Olson
Everyone from the scheduling office staff to our technician were wonderful, professional, and straight forward. Never felt like there were any surprises and would recommend them to everyone! Thanks LCS!
Robbie Crowley
I would like to thank LCS for sending a tech out to my house that was very knowledgeable and well mannered..He didnt try to shake us down for more money or say we need a new unit.
He was honest and polite...he said altho our unit is old, it is in good working condition...but when our unit does go out...IT WILL BE LCS that will be doing the change out.....Thanks again
Amy Allee
I wouldn't hesitate to refer LCS Heating & Cooling to anyone I know. I have an older unit, and I was having issues with it cooling down my home. I had one company come out and tell me that I needed to have a brand new unit installed. I didn't really have the money for it at the time, so I decided to get a second opinion. Travis came out and was able to put in a part that cost me under $100, and my unit has worked fine for two years now. It's very rare to find a company that passes up the opportunity to make more money by being honest with its customers, and for that reason when the time does come that I need a new unit, I won't call anyone else but LCS.
Tom Barnes
LCS Heating and Cooling staff are knowledgeable, helpful, friendly, and contractual. Consistently great experiences over the years we've been customers. Highly recommended!
Jenn Marlow
I have used LCS for years. They have always given me an honest opinion and saved me money when it could be saved. They confirm their scheduled appointments via text and email and are always on time.
Ed Ventura
Repeat customer. Glad I went with LCS over all the other companies. Professional, courteous, and on time. Just really good all around people from the owner to the the office staff to the technicians.
Vicki Burns
We have used LCS Heating and Cooling for our home and business for several years. They have been dependable , prompt and very fair with all of our heating and cooling needs. They are a great company!
JK Stewart
Love LCS! We've got an ANCIENT furnace, which other companies have come over, seen it, and immediately go into sales mode to get us to buy a new one. But LCS truly has the customer's best interest at heart - their tech was super honest, said that if it's still working, then there's not really a good reason to spend a bunch of money to buy a new one - I truly appreciated that he put my interest first.
Jennie Deem
Excellent customer service! My sister (who is incredibly picky) recommended this family- owned business and I couldn't be happier with the professionalism of all the folks who've come to the house. I highly recommend LCS!!
Suzanne
Wow, did not expect to be so "WOW-ed" ! We have had our share of HVAC companies over the past 15 years -- some good, some not so good. LCS simply astonished me. First, they could schedule me within a few weeks (vs another LARGE competitor that was 3 months out, even for "maint. agreement customers". Second, they send me an email the day before/day-of with a picture of their service person who will be arriving. And best of all, my service person finishes and then spends 3-4 minutes talking thru the "health" of my HVAC, what to expect, what to watch for, etc. Seriously-- it was like a medical check-up but for my furnace and humidifier. :)
Amelia Palermo
I've already referred LCS to a good friend of mine who had a 20 year old HVAC problem that others had charged her to fix and didn't, and while it took a couple visits to iron out, the HVAC is working great! LCS has resolved issues with my own HVAC system that no one else seemed to be able to grasp. Other quotes were 10K for system updates that I know now would not have resolved the issue, so I trust that LCS has the right answers and reasonable pricing. You can't argue with results! Shout out also to Samantha and Gretchen who hold down the fort.
Mara Haium White
Fast, reliable service. Good prices. Office staff and technicians are super friendly and knowledgeable without being pushy for extra services. We are so happy we found LCS and recommend them to everyone we know!
Candy Hamilton
Jason the technician is always cordial, tidy and informative. The company practices Covid safety. I trust their skills and abilities.
Stephanie Myers
Always been professional, same tech for years! Good work at a fair value!!!
Megan Brooke Basnett
For the last 2 years we have had a great experience with LCS. They are prompt and informative with the tenants, which is important because many issues can be avoided with ACs when they are properly cared for!
Jake Smith
LCS was great! Travis called me while at work and informed me of what was malfunctioning with our furnace, explained what he did to fix the problem and even told me what size filters to pick up on the way home (since I didn't know off-hand). Excellent customer service!
Reed Johnson
LCS Heating and Cooling did an awesome job for me. Professional,polite and immediate response. I would definitely recommend them to anyone. Thank you for all your hard work and fantastic service.
George G
Have used to replace furnace and now AC. Excellent quality service all the way through the process. And offers good prices. Installers Dylan and Ryan were professional and also even were nice to my dog that kept trying to help
Ed LaPlante
Samantha is very responsive and professional in setting appointments. Technician Cori was very knowledgable, efficient, and is a great communicator. I would highly recommend LCS!
Dennis Schemine
The entire team did a fantastic job. From Samantha who has a cheerful voice when she answers the phone to all of your field technicians it is apparent that they love what they do and that customer satisfaction is extremely high on their list of goals when dealing with customers.
Paula Wickham
LCS made a call right before a hot 🔥 long weekend at closing time and fixed my AC. …
Kyle Jensen
Awesome people and service. Value your time and communicate when they'll actually be there. Service work is priced fairly and doesn't require you to sign up for an unneeded "maintenance plan" to get a discount to an actual competitive price.
B M
Furnace went out so we called our old local company (who we have been with for 7+ years) and LCS (who we just picked out on the internet/Yelp). LCS blew away our old heat/air company. Travis was there before the other company. Travis FIXED the furnace and gave us options to look at. We decided to go with LCS after giving our old company a chance. The old company had no chance. LCS KILLED IT! LCS are fast, friendly, professional, and their products/price easily beat the old company. I know we are new with LCS but if they continue to keep the bar at this level......I’m done looking for another company. LCS is my heating and air company.
Randolph Russell
Great to have this kind of personal relationship with our technician, Tyler, who knows our equipment and what work has been done. Tyler has been outstanding in each and every service call.
Very good company with the best service team!
Rachel Milstead
Igor has come out to our home 3 times in the three years we have been in our home (1st home for us as well). He is always on time, professional, and knowledgable. He has always explained to me what was wrong, the options we had to fix it, and the cost. I request Igor now when we have an issue with our furnace or AC. We will continue to use LCS in the future for all of our HVAC needs! Excellent company and customer service all around!
Chuck Snider
LCS Heating and Cooling is really that perfect balance of quality and value. Add in the fact that interactions with the company at every single level (from customer service to installation and follow up) are great. I would gladly recommend the company.
Kent Benko
All went well. Luis seemed to be the better communicator or the two.
molly mattingly
We have used LCS for many years. They provide incredible service and are very knowledgeable! I would highly recommend them for any HVAC needs.
Heather Condict
Nikita was FANTASTIC! She was knowledgeable, professional, and efficient!!!
Michael Wells
LCS is the best. All of their service technicians are first rate and pleasant. Very quick to respond to any issue and handle in a professional manner; would highly recommend
Sloan Shockley
I highly recommend them! The service gentleman was professional and very clear with what our furnace needed. When I called to make the appointment the receptionist was very professional and friendly. We will definitely be using them again!
T Schneider
Mike was great! Explained how my system worked and how to maximize the experience with it. Helped me reset the setting to get the most advantage of my system potential/cost for my home. I will be a long time customer.
Stuart Robertson
MacNiven's Kitchen HVAC system goes down on Monday. LCS provided a couple of options, and we went with an entire system upgrade; furnace, AC unit & increased duct work. They arrived at 4:30am on Friday and we had cold air flowing into the kitchen by 2pm. Unbelievable service. If I could give them 6 stars I would! Thank you Travis and your crew, you guys are amazing! And my kitchen staff could not be happier, nice and cool in there now! Thanks again!
Jeremy G
Tyler was awesome. He happily let me tag along and schooled me in the world of AC. He was thorough, courteous, and just a good dude. Would absolutely recommend and will be using LCS in the future.
Paul Giefing
Cori was fantastic...she showed up on time, was very friendly and personable, worked very efficiently and provided great feedback on our system...we will continue to do work with LCS!
Kayla Wolter
Jason did an excellent job. He was kind, courteous, thorough and professional. He made sure to explain everything he did and educated me on the importance of proper maintenance. Thank you!
Paul Harber
Travis came out to gather information to quote an attic vent fan. He asked good questions. Always a pleasure to work with him.
Tracey Teague
Mike was very professional and informative. Had emergency A/C service done on a Sunday - was was prompt. We will definitely use their services again!
Mark Mayer
LCS has taken care of all my personal and business needs for the past 6-7 years. They are always responsive and professional. Whenever anyone asks, I always recommend LCS!
Lisa Sannes
Cori was awesome! On time, efficient, and knowledgeable. She even took the time to roll the hose back up after she used it to clean out our AC fan. Very appreciated!!
richard monroe
The service man came out and leveled my air conditioning unit and had to move it a little bit without breaking the copper tubing he did an excellent job of getting it level for me And move back into place.
Stephanie King
Excellent service. I love that I got a text before my visit with my tech’s name and photo and a little about his background. Dylan was excellent as always and remembered us from this past winter which I thought was very nice as well. Excellent job all around.
John Baker
LCS is the best. They are extremely responsive when you're in a pinch and their routine service plan is reasonable... plus they do not try to add on a bunch of nonsensical services. A++
Matt Wülber
Travis spotted an issue that no other HVAC tech had discovered in the past and quickly fixed the problem. He was polite and professional. The furnace is running like a champ. Highly recommended.
Bob Wasson
Ryan Clark came out to diagnose our problem and was gave us great service and helpful information. They were prompt, professional, the pricing was fair, and were a pleasure to do business with. Will use them again.
LEE HAYWARD
Travis did a great job! Came out and fixed our AC same day we called. Very prompt, professional, & reasonably priced.
Dawn Lively
Woke up to a chilly house this morning and was referred by a non-Lennox HVAC company to call LCS because they service Lennox. Tech called promptly, even though it was the weekend. Spent time trying to assess via phone, which I appreciated. Ended up coming on site. Was prompt and thorough every step of the process. Took time to explain all options. Appreciated it greatly.
Jayson Campbell
Dillon was very helpful and very knowledgeable about his craft. I read the information that showed Dillon enjoyed fishing and hunting. His knowledge about fishing was just as enjoyable as his knowledge about HVACH issues. I’m so glad that I contacted LCS Heating & Cooling!
Greg Stickelmaier
Great company and staff. Had a new furnace and a.c. installed by them about 18 months ago and have been very happy with the system and service since then. I recommend them to all my friends.
Julie Moffitt
When our A/C needed replaced during the hottest part of the summer, the sales representative responded quickly, helped us determine exactly what was needed and the installation was scheduled quickly. The installers were prompt and professional.
Jeremy Anker
Excellent service. LCS was very knowledgeable, timely and professional. They also provide quality equipment/service at a reasonable price.
larry dick
Mike was trustworthy and very honest with me. He was also very knowledgeable. I would highly recommend LCS Heating to my friends and family
Daniel Walter
Easily made appointment to do my twice a year maintenance work. Tech arrived during the appointment window and preformed all work that was needed.
Don Spence
I "thought" I was having a problem with my Mitsubishi min-split. They came out in less than a week and looked at it and discussed its operation with me. I think there was nothing wrong so I offered to pay and they said no.
Norma Allen
After trying several other companies, I finally found my forever heating and cooling company! I wish I would have hired LCS for the initial installation! LCS is simply the best!
K Tobin
We came home late the other night and found out our furnace had stopped working. We called the emergency line and Igor called us back in about 10 minutes. He was very upfront and explained their emergency charges, overtime rate, and that he might not have the needed part on hand and with the warehouses closed; it might not be fixable that evening. He did say that he had no appointments the next morning and that he could be there at 8:00 am. We decided to wait until morning.
The next morning, I took my son to school and I showed back up to our house at 8:00 am. Igor was already waiting for me. He was very professional and was able to identify the problem quickly and fix it. He was pulling back out of drive way by 8:30. We would definitely call them again for any problems or maintenance.
TXGoddess02
My 15 year old furnace decided to die December 24th. The tech arrived and both explain and show us why it died. He then contacted his boss and got us 4 quotes of different furnances explaining them all. The company provided us with a heater to keep us warm, and the owner came out to do all the measuring and give us the breakdown for the zoning. We got a new furnace and the house zone for a very good price.
Jack Bonham
LCS has helped us several times. They have been able to make a space in their schedule to get us up and running and have worked with us to find the best and most economical solution.
Douglas Healey
Highly recommend! Travis and his team did a great job rerunning our ducts. Very professional and excellent customer service.
PENNY Pennella
Tyler is such a pleasure to deal with. He does a great job, loves on Kono and is a really neat tech. Thanks for having such a great crew of guys-and girls in the office as well!!
Laura Croy
Great Team!
Always knowledgeable and honest!
Lindsey Berndt
We had a wonderful experience! Very knowledgeable. Very upfront on cost. Honest. On time. Excellent communication! Highly recommended!!!
Katheleene Hannah
Dylan S was so helpful and I could not recommend him or this company enough! They came out same day and were able to come out even sooner than expected. Thank you!
Meg Reeves
The tech was great. Found the problem quickly and fixed quickly. Even checked ductwork for me.
Scott Hudson
Mark did a nice job and was very knowledgeable with our furnace. He even came to our house on his day off to correct something that should have been caught initially. I was very impressed.
Josie Deane
Excellent work and reasonably priced. Mark showed up on time and diligently completed the installation of our home humidifier to satisfaction. We are very pleased.
K Russ
LCS is definitely the HVAC company I will continue to use. They are knowledgeable, prompt and can repair you furnace.
Matthew Bachmann
I have been using LCS in my home for 3 years now and have nothing but great things to say about this company. Finding a heating/cooling company you can trust is huge in my opinion and LCS is that company for me.
Brad Potts
Mark is a very likable, honest guy.
Bob Reiberg
They installed a new furnace and ac and removed two old oil tanks. When the weather got cold, there was a a faulty furnace part making noise that they fixed the morning I called. I would use them again.
Linda schornhorst
Everyone at LCS, including the owners have always been great, helpful & always take care of the problem in an honest and complete way! I always feel they have my back.
TLee
LCS heating and cooling is great. Knowledgeable technicians, and they always explain all of my options and what I can do to make the system more efficient.
Jennifer Kiess
Cleaned up the dust inside my furnace. Quick and friendly repairman. Showed up within an hour of my phone call. Even did teaching on how to know which filter to use on my furnace. Very pleased!
Mark Kemp
They were on time, quickly assessed the situation, discovered that the part required was still under manufacturer's warranty, and they did a great job. I will definitely be calling them again when the time comes.
Dale
Always courteous and professional technicians. They always do a fantastic job and make sure that you're totally happy before they leave. I would recommend them and have recommended them to everybody that I talk to.
Walt Brown
These are great people from top to bottom. Very reliable do great honest work. Are honest people and go out of their way to make sure the job is done right. Highly recommend them.
Brandi Jenkins
Very efficient. Everyone is very professional. Travis and Cori were outstanding. They listened and made every effort to fix my problem.
Robin Quagliesi
Love this company! We have trusted them for many years and they never disappoint with there knowledge and professionalism.
Steven Mulford
Jason is a professional he removed havc covers. Used the latest technology to assure all components of the furnace were in proper working order. He was on time. Courteous and in proper attire.
George
I had a great experience with LCS. Sean came out to do maintenance on our furnace. He was very pleasant and knowledgable. Thanks.
Braun Rodgers
Great service. Mark came out and quickly diagnosed the problem. After replacing the capacitor, he throughly check all the AC components. I was very pleased with the service and would recommend it to a friend.
Jeff Heller
Jason was prompt, knowledgeable, thorough and very professional
Alex Thompson
Travis Ross from LCS was an excellent tech and very professional. I would use them every time.
Robin Beery
Always on-time, friendly, and knowledgeable. We’ve been LCS fans for 10 years.
Vincent Artale
Replaced my heater. Did an excellent job for a very good price. Worked quickly and cleaned up well when the job was done. I will use them again.
Jennifer Hollis
Very pleased with the service and attention given. My father worked on systems for years in southern IN—so when talking to him afterwards he said a good service family is hard to find and was pleased with what I described as my experience....
Mrs. Patriot
A truly good and honest company! Thank you for getting us cooled off again! I will be calling this company back for any of my heating and cooling needs for sure!
marie-therese smith
Knowledgeable and friendly serviceman came right on time. He explained the process and patiently answered my questions! Very thankful to be a Lcs customer.
John Bettano
It was done quickly efficiently and professionally
Lani Williams
Mike was professional, courteous, and very knowledgeable. All in all it was an above and beyond experience. He answered our many questions with useful information. Thanks so much, Mike!
Anne Wessel
We've been customers for 5 years! Best heating and air conditioning company we have ever had! Highly recommend them!
c “Csg” Gleaso
I had a new furnance and air conditioner put in a year ago. Great service. Even after the sale they promptly return phone calls and answer any questions. Highly recommend.
Andy Smith
LCS technicians were very prompt and knowledgeable, they had me back up and running in no time at all.
Gina Jannazzo
An incredible company who provides an exceptional customer experience! Professional technicians who are timely and take pride in their work!
Don Riefler
Fast and inexpensive. The tech was incredibly nice and explained everything he was doing every step of the way. 5/5 would have repair my AC again.
Angela T
They were able to fit me into their schedule to fix my A/C then gave me various options to fix the issue. Very nice and knowledgeable technicians
Elizabeth Klees
LCS was able to come immediately when our furnace stopped working on a very cold, very snowy day. We were so thankful!
Jake English
Always a great experience. Nikita and Mark are both great. Highly recommend.
Wendy Roseman
You cannot ask for better service...from scheduling, confirmations, detailed billing, text and email updates, and easy-to-understand technicians! We have been long standing happy customers and will continue to refer people 👍👍 …
Laura Hansen
Great experience. Came to our home to fix our A/C at 630pm on a Saturday. Quick, dependable and would call again.
Catherine Clift
Very professional but he forgot to turn my furnace back on when he finished. So he had to make an extra trip. It would be helpful if he paid more attention to details.
Jackson DeWeese
We have used LCS for years due to their honesty and dependability. You always get quality work at a fair price.
Janet Bangs
Prompt service. Clean, efficient, professional, and thorough. I recommend this company. It is a pleasure to do business with a local, family owned, caring company like this.
Matt Colwell
Great company that doesn't try to sell you parts and service that you don't need. Very well ran and ethical company. Would highly recommend them to any of my friends and family.
Nicholas Jones
Tim showed up fast and was friendly and able to quickly diagnose. Price was fair. I would definitely use these guys again.
Jan Burkhart
Technician was prompt, thorough and professional. He explained all the checks he conducted, made recommendations, and was courteous.
William Mohring
They have been doing my HVAC preventative maintenance the past 4 years. They are knowledgable, professional and reliable.
Emily Hurst-Jones
My experience with LCS was flawless! I highly recommend them. (And I am very picky!)
christopher sanders
These guys are professional and found an issue cause our heating system to underperform. Fixed it in a jiffy. Great work, I'll use them again in the future.
Dana Voelkel
Very happy with our choice. Extremely professional. The new HVAC is very quiet.
shireanee burns
They are HONEST the first company came out I needed of New Furnace LCS come out they service my furnace and it’s Working THX LCS
Michael Lively
Very attentive through the whole process. Felt completely comfortable with the salesperson and the installers. Would recommend getting service with them.
Ben Anderson
Excellent, prompt service. Tyler came out to inspect our system and was very willing to answer any questions I had. Highly recommend!
Amy Reeves
I recommend LCS to anyone who needs HVAC services. They offer great customer service, are reliable, efficient and honest.
Mike Sauce
Renee and Travis at LCS are great people to deal with on all levels. Honest and up-front... 5 stars!
Sylva Zhang
Replaced capacitor and cleaned blower fan. Jerome was friendly and helpful.
Shelly Arens
Travis provided the most through inspection and provided a detailed quote with competitive pricing. I appreciated the time he spent with me to answer my questions.
Matt Powell
We had a great experience using LCS. We’ll definitely use them again!
Lisa Colwell
Very friendly and detail oriented
Arthur Overmyer
Professional staff, good follow up, a pleasure to work with on the sale and install part. Anticipating the same for any future work needs.
Matt Laker
Very quick response on a Sunday when we were without A/C. Professional service & trusted advice. I’ll use their services from now on!
Toshie Kagosawa
Technician, Jerome, was professional, helpful, reliable, and friendly.
Ben Graham
Travis and the team are great.
Megan Alam
Overall had an amazing experience with LCS and all of their staff. Highly recommend their services.
Ellicia McMillen
I do business with Renee and she is very detail oriented and responds right away. Great company.
John Rau
LCS is the best! Helped us with the odd HVAC setup our house has.
Sasha Johnson
Ryan was super professional AND friendly. In addition, he provided information and solved our problem. Thank you so much!
Josh Kuklak
Great company! Very courteous! Always on time and they won't try to sell you something you don't need!
Tracy Land
I have had many heating and cooling companies at my house unfortunately. These guys are hands down the very, very BEST.
Seland Chiropractic
LCS conducts their business with the highest standards and I wouldn't hesitate to lean on them for any heating, cooling needs.
Heather K
Excellent people and company! Their technicians are knowledge, their pricing fair, and their customer service top-notch!
Alyssa Dobson
Fast, honest and reliable. LCS will always be my first call
Robin Hurley
Always friendly and professional. Thrilled that we found this company a couple of years ago!
Mark Livingston
The staff is always great, from the office to the field personnel. They do great work and have taken good care of us.
Josiah Faust
Always kind and respectful.
Faye Bradfield
My semiannual service went well. Ryan did a good job.
S C
Great company. Good communication. Keep our HVAC running smoothly.
Gail Birchfield
Great job as always. Such nice employees. So glad we found your company!
Gregory DalSanto
Jason was very professional and informative about the work being done! Would highly recommend
RW
All services were completed in a timely manner. The technician was friendly and informative.
Caleb Cox
Showed up promptly and correctly diagnosed my problem. I called in the morning and they were there just a couple hours later.
Kathy Frank
Great connect from the first call and service was quick. Definitely in my contact list and I will tell everyone to call you. Thanks!
Christian Strnad
LCS is the best! I have used them for years and will go no no where else... Thanks guys!
rebecca seifert
On time, friendly, I know who is coming to my house. I recommend them to my friends.
Susan Schad
They have been fair and helpful from the beginning. Extremely trustworthy
Jill Abel
Great communicators
Always on time
Strong product knowledge
AnnapolitanUU M
Nikita was very helpful!
Tucker Olson
The technician did a great job and was friendly. I would recommend LCS.
John L
Very professional and courteous technician. Felt very comfortable that the work was done correctly.
daniel meadows
Amazing job excellent communication first class workmanship from install to maintenance
Jerri Nunn Curless
Excellent staff and professionalism!! We will always use LCS! Thanks ladies and gents!!!
Erran Smith
Had a great experience getting our system serviced and will call them again!
Brooke Randolph
Excellent service, kind and knowledgable. Everything was easy and comfortable. I wouldn't want to use anyone else
Chuck Cochard
Great company that is very honest. They won't try to sell you something that you don't need.
Jim Miesle
Polite, professional, knowledgeable — what else can you ask for? Great experience every time!
Monae ChosenbyGod
Great service, reasonably priced and overall awesome team! I would definitely recommend..
Marilyn Selander
Cori was very good at her job, knowledgeable and courteous.
Charity Lawson
I would highly recommend LCS Heating and Cooling...from the minute you call in you receive top notch service!!!
Brian *
Big enough to handle the job, small enough to have very good customer service and give personal service.
Vern Smith
I have been using LCS for years. Always on time.
Kim Martin
Highly recommend. Owners passionate about their business and care about their customers and their employees
Jim Kelley
Installed a new humidifier.
Elizabeth White
Tyler showed up promptly, did a thorough job and explained what he was doing.
Ben Shadley
Dylan is an HVAC savant. Great service.
amelda butler
Always on time, friendly, efficient & fair
A company I gladly recommend to friends.
Snik
They are easy to work with from the ladies in the office to the men working on my house
Connie Drury
Very helpful from 1st phone call to when technician left. Very helpful and complete!
Amy Lawrence
always a good job
jonathan conrad
Great service, and great pricing options for regular maintenance offering.
Jeffrie Leibovitz D.P.M.
They have reminders that keep the maintenance schedule easy.
Kris Edwards
They addressed a problem I kept complaining about for 5 years with other companies.
Richard Midkiff
From Gretchen to Travis they are all wonderful to work with .
Kevin Sanborn
Always extremely knowledgeable, friendly, and professional. Would, and have, recommended to friends and family.
Rick Lamping
The technician was very knowledgeable and throughly explained everything.
Mary Holt
Very professional, on time, and answered all my questions!
Ardelle Burghdorf
Niki did a great job. Thank you.
Robert Spears
Very satisfied with their professional work.
Anne Marie Witte
They have done a great job!
Karen Hill
Timely, cost effective and excellent service. I highly recommended!!
Michael Siegrist
Great company. Very knowledgeable and personable
Nancy Whitfield
Was on time and service went well
Tom T.
On time, professional, and very knowledgeable
Chris Brown
Great job, knowledgeable and friendly from start to finish
Janie Shimer
Gave me a fair and accurate estimate. Very prompt.
Stephanie Flannery
Wonderful, professional, timely, clean, afordable pricing!
Michael Baker
Always on time, friendly and explain what is being done.
Thanks.
Ginny Maxwell
Excellent knowledge and service - very pleased!!
Trey Newman
Great HAVC company.
medident1
Technicians are prompt, courteous and professional.
John Veatch
Outstanding work.
dan whitaker
So far so good.