Reviews of Majestic AC. (HVAC Contractor) in Houston (Texas).

Majestic AC

936 Reviews

401 Comments

HVAC contractor

HVAC contractor

17011 Seven Pines Dr, Spring, TX 77379, United States

Description

Information of Majestic AC, HVAC contractor in Houston (Texas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Majestic AC

Reviews of Majestic AC

Jim-Linda Ford

This company is good depending on who they send out. If you're lucky enough to get Javier, I give them 5 stars. We had a bad experience with one of the techs who, as it turned out, didn't do a complete job and then sent us an invoice stating that he monitored the problem after he "fixed" it for 15 minutes--but my camera recorded his arrival and departure for a total of 22 minutes, then I have to subtract the 3 minutes he went out to his van and the 10 minutes he spent talking to me and my son. Anyway, he did NOT have time to monitor the system for even 2 minutes! BUT, Javier came (I personally requested him) when I reported that we still had the problem, was very courteous and extremely knowledgeable and the best in customer service. He explained everything he did and was very personable. He actually took the panel off and showed my son where the problem was (the other tech never took the panel off). He really represents Majestic AC very well -- please keep him around and take good care of him! As far as the company is concerned, I've used them for my A/C and heater and have a maintenance contract. On the whole, they are very good and I'm very pleased with them and their procedures. They always send a text telling you when the tech leaves the office and when to expect him as well as a picture. Then you get a copy of the invoice via email. I would highly recommend them . . . but always ask for Javier!!

Brittany Lauren

Our technician was Frank, and he was able to quickly diagnose and fix the issue we were having. He also had amazing customer service! I do not have a lot of knowledge with A/C units, but he was great at explaining everything and happy to answer all of my questions. Even the employees scheduling the appointments were super kind, and able to get us setup with a technician within 24 hrs. Thanks Majestic AC!

Jen T

Matthew came out to check on an issue with an installation by a contractor that was done earlier in the month. The issue was corrected immediately and professionally. He could have just cut corners and “fixed” it back to how it originally was but he was proactive and took the time to correct it as it should have. Signed up for the yearly maintenance membership as we were happy with his service and trust them to maintain our unit in the future.

Karen Jones

Tuesday night our AC unit stoped working. Wednesday by noon, the issue with my unit had been identified and a plan was in place to resolve. I cannot say enough good things about this company. They were prompt with addressing my issues from the first phone call I made at 7:30am. Rudy arrived to my home by 11:30am and diagnosed the problem. He was quick, polite and professional. He put me in contact with Debbie in the office who helped to organize my repairs. Debbie was also a true professional. She is knowledgeable and reasonable and ready to help. They had the parts needed for my repair in stock and made every effort to have us back up and running as quickly as possible. The service we received was exceptional and not something seen very often in the service industry these days. Majestic has made themselves a lifelong customer for our family.

Montie Wren

Majestic AC has been top in all areas. Techs have always been on time, look professional and courteous. Their office personnel have also been professional and keep the customers informed start to finish. I highly recommend Majestic AC.

Contezzsa Battle

Very pleased and satisfied with Majestic AC. When you are provided a quote, it is absolute; there is no "bait-and-switch" shenanigans. I very pleased with all work this company has rendered, including troubleshooting, replacement of thermostat, drain pan, yearly tune-ups, etc. The technicians are highly skilled and professional at all times. If you are looking for an HVAC, I strongly recommend Majestic AC.

Robert Bailey

Vidal did a great job and took the time to discuss and review/answer any questions about the system. He is extreme professional and knowledgeable of the system. I highly recommend them.

William Ehler

Both the sales and maintenance representatives were honest, experienced, and professional. I am an engineer which has worked in the service industry for over 30 years and Majestic appears to take care of their customers as I would.

Manisha Sista

Matthew Mesa helped me with an issue I was having with my heater. He was on time, very friendly, and offered suggestions s also that may be beneficial! I was happy with the service!

Justin Dickinson

Majestic came out to my house, identified the problem and was able to replace the part the very next day. Tech was informative and gave honest advice, would recommend Majestic to anyone in need of HVAC repair/maintenance.

Kendra Bevel

AC went out Saturday evening late. I called Sunday and they responded Monday. They happen to have a cancellation and squeezed me in! Rudy was on time, very nice, but mostly quick! He knew what he needed to do and knock d it out of the park for me. My furr babies are so very glad he came today! Thank you!!

Edgar Graveline

Frank the technician is top notch. He found my air scrubber was out and replaced it with a new internal cell / uv bulb. He replaced my airfilter in the attic unit as well. Hopefully my wife's allergies will be better now. This company has installed 3 different units for me and they were high efficiency Trane and Mitsubishi. My electric bill dropped 100 dollars the next month after the whole house Trane installation. I have only used them for maintenance and service on all 3 units because of the caliber of this company, especially their employees. Best I have ever used in my life.. and I am 69 years old, so have tried a few others before finding this great company. Also, Debbie, in the office, is One-Of-A-Kind person. Very Rare to find such good people nowadays.

Rob Main

We received 3 quotes from 3 different companies for 3 different AC/Furnace installations (full AC swap) and Majestic offered competitive pricing for one of the top brands (Trane) available to residential consumers. Prior to and after installation Dustin was very communicative and responsive to questions/concerns. The men arrived on site Friday morning at 9AM and the job was completed by around 2:30-3PM. they removed my old AC/Furnace and installed the other with little to no mess and were very considerate of the walls and floors. During the installation Dustin remained my point of contact for any questions/concerns and upon completion of the system he arrived to provide a tutorial of the new system. Later that night I noticed one of the areas within one of the zones was flip flopped. An area downstairs was being controlled by the thermostat upstairs and vice versa. I notified Dustin right away and by the next day (Saturday) I had an on-call tech out to investigate the issue. within 30 minutes he had the problem fixed and the system was running as it should. He was very polite and prompt. So far I am thoroughly impressed, but only time will tell . For now I stand firm on 5 stars and will update this review accordingly as I utilize them for bi annual maintenance and any concerns moving forward with the system. As far as customer service and quality of work go, I can say CS is top notch and I will let you judge the work yourself as I am adding pics of the completed install. EDIT (7/11/19): experiencing issues with the system. Lowering my review to 3 stars until issues are resolved. Spent weeks emailing someone who apparently no longer works for the company but the email Account still works. Comms have been kept up but I do not detect a sense of urgency at this point. I'm having to contact Debbie twice and call for answers. Tech arrived today stating the system has been repaired and the installers wired the thermostats wrong and configured the system zoning incorrectly. I have invoices to prove this. Tech did not fix the issue yet. System still struggling to keep my home cool. My previous unit was a 7 seer and before it died on me, it did a much better job. I want to give them 5 stars, believe me, but until my issues are resolved, they will remain at 3. If my issues continue and the attention to detail remains sub par, I will update this review to 1 star. Fingers crossed. I really want to resolve this and be done with it. EDIT (7/12/19): I'm raising this one star as they have been actively trying to resolve all issues and seem to truly care about customer service post installation. There's still some minor work left to be done and I will update accordingly, but they are moving towards resolving all outstanding issues at this point. EDIT (8/15/19): lowering my review again as I still have not received a response or follow up from the owner or technician. Tech was made aware of a bad "bearing stop" in the outside unit during last visit. Stated I would receive a callback from trane (not sure why it would be Trane). No callback from anyone. I will have to call again as the grinding has worsened and I fear this will negatively impact the unit going forward. EDIT: (8/20/19): had a tech out on 8/15/19 that argued there's nothing they can do about the grinding noise coming from the trane unit outside. I'm convinced my experience with majestic will not improve and I will no longer be using them nor would I suggest them for any ac needs. Ac installed in March of 2019 and I'm still having issues after just 6 months. Was supposed to get a call from them regarding the issue and again no call back. This company with their fancy notification settings is about all it is; fancy notification of when a combative technician will arrive to repair nothing. If and when I have any success with this company, I will update my review and hopefully add back some credibility. EDIT (8/23/19): looks like they are addressing my issues. I do want to give them a good review but results remain to be seen. I will update accordingly.

ANA CEA

Amazing experience. The knowledge and how Vidal was able to explain every detail positively surprised us. Would definitely recommend whether you need maintenance or service.

Freddie Davis

Vidal did a tremendous job. Knew his profession very well. Used top line tools. Very knowledgeable.

Koen El Dorado

We live in Alden Bridge and had two units of 22 years old. It was about time to replace them, had several companies come by. Brian from majestic made the best impression, actually measuring, explaining the technologies available and how things work and no push. Installation was quick and efficient by a 3 man crew, we had some tweaks needed after installation. I texted Brian and service technician Kyle came out in a day, and was very professional: all solved, very happy. They were recommended by our neighbor and I would recommend them to anyone. Also, they work with the brand Trane, which is one of the best brands out there.

Shirley Kelly

Manuel was on time, efficient and informative. He changed the filters, did the part replacement, shared facts about improving air quality in my home. He took pictures of the units and explained what could be done to make the units work better. Very pleased with the service and prices. I am a regular customer and have been for years. Never any pressure; only good service!

Debbie Usher

A Christian company that I have been doing business with for years. Very trustworthy and professional. Previously in my older home, replaced HVAC system.

Ruth McGowen

Matthew the service technician is very knowledgeable and professional, great service!! He did an outstanding job.

Wylie Cameron

My technician Vidal was very professional. He listened to my explanations, then investigated the issues I brought up. He then walked me through what he found and what he was doing. He then gave me some tips for proper system maintenance and answered all my questions before we settled up. I would definitely recommend Majestic as all my interactions with them have been headache free and just made sense. Based on this I signed up for their service plan to make sure I keep my units running as they should.

meku s

The technician arrived on time, discussed the work in detail prior work begins. He was very professional and knowledgeable. Discussed the work completed and shared all the assessment & work at the end.

TG Marrs

I was referred to Majestic by another a/c repair company I trusted as the best Trane certified dealer to use. I was not disappointed. The day of my appointment I got a message with the tech’s photo and information and he showed up on time. He was very friendly and quickly found the issue and fixed it. After fixing the system he stayed a little longer to help me connect the thermostat with the app that I had issues with. They have won my business for life.

Perry L

EXCELLENT service as always. Abdiel was courteous friendly and professional. Highly recommend for any of your air and heating needs. In our upinion they are the best in Houston!

Jack Hendrix

Majestic is a awesome company, I would not use another ac repair. On time, very professional. Just all round great Company!! Thanks

Renata Bevilacqua

Every step in the process of replacing my AC/ fournace system ran smootly, from the first visit I received from Brian to the completion of the work. I appreciate the professionalism, flexibility and great attention I received, and of course, the quality of the work performed in my house.

Jim H

Vidal the serviceman was awesome. He was very thorough with explaining all the details associated with what was wrong with my A/C. Very professional, very personable, super nice and took care of the problem. He sold us an annual maintenance program which I thought was very reasonable and will definitely save us some money in the long run. Overall the quality of professionalism with all the staff was “5” Star, we couldn’t have been more pleased with the service. Thank you Majestic AC.

Chivas Guillote

I called this morning to schedule my first preventative maintenance with this company. They were able to do same-day scheduling. The staff on the phone was very pleasant and professional. Aaron was our technician today, and he did a nice job. He did a thorough inspection, and walked me through all of the components of his visit. I feel like I got very good service.

Della Smith

Majestic is great! They got us an appointment quickly and our tech, Abdiel was awesome. Super professional, efficient and respectful. Good pricing too. I even signed up for bi-annual maintenance too. Thanks for the great service

Walter Mallard

Highly recommend! Majestic installed two new systems for us. During the entire process, our representative (David Weems) was responsive and worked tirelessly to prepare a complete estimate for the systems we needed and wanted. All employees were knowledgeable and answered multiple questions throughout the process. Installation execution was accomplished in one day (for both systems), checked by an auditor; then rechecked. It is nice to find integrity and quality in a company.

Anthony Lipari

11/10 experience getting my ac repaired. As a brand new customer I called at 11 and it was fixed by 3. They came highly recommended and I found out why. I got consistent communication about the service call. They didn't send out some teenager or the owners brother helping out on the side, they sent a knowledgeable, experienced, military veteran professional for a more reasonable price than the other places where I had a less positive experience.

Deborah Brand

Abdiel did a fantastic job. He was very thorough and explained everything in detail. He was very professional. I am very pleased with his service! Although he was not able to actually service the pancake unit, he did his best to flush out the hose and hopefully give a temporary fix until I could find a company who does service my unit. So, I do not fault him in anyway. I will say, I would have very much appreciated it if Majestic would have told me they do not service this type of ac unit when I called on Wednesday, rather than schedule an appointment for Friday. They had done two maintenence checks, the most recent in December 2021, so they knew what type of unit I had. It's Friday, almost 8pm and I will need to find a another company and make another appointment sometime this weekend. This could have been avoided. Now, I'm a bit stuck, frustrated and cranky because it's so hot.

John Schmitt

Frank was excellent. He was incredibly thorough and explained everything he wanted to do and why. Majestic AC is now our ac and heating company for our home. Highly recommended.

Christopher Page

Our tech, Rudy was a great guy and explained everything to me. Seemed very qualified and right on time too!

Jeff Dickey

My old TRANE AC system finally died after 29 years so I was in the market to replace it with a new, higher efficiency TRANE XR16 4 ton Air Conditioner. Majestic AC came highly recommended by a close friend. The salesman was great, very knowledgeable and answered all of my questions onsite and even over text and email the next day or two after his initial visit. Their price on the system beat my next closest bid by almost 35% ($4,000) and was exactly 1/2 the price of my highest bid, (which just goes to show you that you need to get several bids and make sure Majestic is one of them). They scheduled me for an install 48 hours after the salesman left, and the installer did a truly professional job both in the attic and the outside the house. I did have one small issue with a thermostat that quit working a few hours after the installers left around 6pm that evening, but they had a tech onsite with replacement parts by 9am the next morning and addressed all the issues. As great as their prices are, their service is even better and everybody in the company I have dealt with has been truly professional and ready to help. If you live in the Greater Houston Area, I highly recommend Majestic AC for new system sales or ongoing service and maintenance of your Air Conditioning System.

Dave

Majestic Air replaced my old HVAC with a new system. They measured rooms and determined I needed 2 additional return vents and they replaced some ducts as part of the new system. They were efficient, knowledgeable and friendly. There are only 2 companies that I recommend without reservation and Majestic Air is one of them. I've attached a time lapse video of the work that took place in the driveway that's pretty fun to watch.

Katy Fricke

Majestic is top notch. I am really glad I found them, very friendly and comprehensive assessment process. Even for a service call I thought would be a minor issue, they took the time to evaluate everything, explain clearly with pictures, and I’ve been very happy with their level of service and professionalism.

Sandy Kelly

Majestic air did a great job with our HVAC System replacement. Their pricing was very reasonableu. They were very professional and very organized with the installation and all of the follow up visits that came with the installation. I would recommend Majestic Air to all of my friends and family.

Wanda

Majestic lived up to their name. Aaron was professional and provided outstanding service. He completed a very thorough examination of my 3 AC units and delivered a comprehensive checklist/report, complete with pictures. He identified an issue with one my AC units and did not try to upsell me on anything else. I appreciated his knowledge, communication and integrity. I highly recommend Majestic and Aaron!

Christi Smith

I have had 3 companies to come out and give an estimate of a job to be performed. Majestic was the choice that I will be going with. Very prompt and professional. Listens and offers great options.

J. Todd Allison

Aaron was the service technician who came out. He was able to make it out early and I was notified by Majestic. He was professional, knowledgeable and listened to my concerns. Continued great service over the years and I would highly recommend.

Anna Del

They were able to service my unit on a Sunday! As soon as I talked to the technician, he was able to fit me in within 20 minutes. Very friendly and explained the repairs in detail. Wonderful service! Thank you!

Reagan Reynolds

Aaron was our technician today for a loud noise coming from the outside ac unit. Aaron showed up early and was extremely professional and polite! He taught us all about our system, found the problem, and explained how he fixed the issue. He even offered to replace our filters (which we did have him do). Aaron was so conscientious of our property, and home so much so that he even put booties over his shoes every time he entered the home. I highly recommend Majestic Air!

Taylor and Elaine Petty

Excellent experience! Great customer service. Knowledgeable staff. Very reasonable prices. Their service technician, Frank, arrived on time. He was courteous and professional. He inspected and cleaned two systems for us. He answered all my questions as he inspected the systems. He was also respectful of our home and health and wore a mask while inside. Thank you Frank and the rest of the Majestic Air Conditioning team. I appreciate your customer service focus and quality work!

Rajiv Pandey

David with Majestic was professional, friendly, and practical. He addressed our concerns from the beginning and was readily available to answer any questions we had. There was no pressure to make a decision right away and they provided an itemized quote of everything we would be getting. The installers were professional, punctual and cleaned up our home after the install. We are very pleased with our experience with Majestic.

Chris Carroll

After AC went on the fritz, I called Majestic and they came quickly. The office kept us in the loop about the time frame they gave us. Frank Schmidt was the technician that rang the doorbell. Frank was a very courteous, polite young man. He very knowledgeable, very understanding and quickly assessed the problem, fixed it and gave us the bill. I was pleasantly surprised at the reasonable priced service! You can best bet, I will be calling Majestic for my heating and cooling needs! Thank you Majestic….in this humid high heat in Houston, TX, I was happy I found you!!

Tia Palm

Vidal was awesome and very knowledgeable and he had awesome customer service

Assem Ahmed

Had my annual summer HVAC service done. Matthew the technician was on time and took all safety and cleanliness measures to ensure a hassle free experience. He was very diligent and thorough with his work. Kept me informed throughout and had a very friendly demeanor. I was very impressed by his work. I highly recommend Majestic AC. All their technicians have been top notch and Debbie at their office has always been super helpful and organized. Have been using them for the last 5 years and will continue to do so.

David White

Trusted and quality professional work. I had 3 other HVAC companies come out 4 times with 4 different issues from capacitor, blockage, Freon leak, and bad compressor on my 2.5 year old Trane unit. Majestic sent Frank this young man out performed in knowledge and experience than the other 3 tech. Diagnosis this issue as NOTHING, little low on Freon. These guys boasted their 30 years of experience. Highly recommend Majestic!!!

Dave G

They made a service appointment for just a few hours after I called the office, the technicians were on-time (actually, early), quickly diagnosed the issue, checked the warranty on-site, had the replacement part on the truck, and made the repair in just a few minutes. Fantastic service and very personable repairmen. I have used Majestic for several years now and will continue to call them for my residential heating and cooling needs.

Michelle C

I have been a majestic customer since they installed a couple units for me in 2015. I use them for any repairs or issues still. They are always fairly priced and do great work. They are especially knowledgeable on dual zoned systems!

Sarah Gasper

I was very pleased with Majestic. They were professional, kind, helpful, and quick. Had nice interactions with technician, office staff, and installers of the new evaporator coils. Will use Majestic in the future. Thanks.

Danielle Ortelli

Have been using Majestic A/C for 5 years, per builder’s recommendation, and we are very happy customers! They are quick to respond, which is always appreciated in this climate that we live in, and easy to reach by email and phone. I always get a heads up text that my tech is on the way, with a photo and some of his work experience info, which I also think is a nice touch, gives confidence in who is doing the work and who I should expect when I answer the door. They always arrive with masks and shoe booties. Finally, I am a member in the maintenance program, which helps keep me accountable for having seasonal checks of my two HVAC systems. Whatever work is done gets documented with photos, comments, and an emailed report. Another nice touch.

Laura Morford

Majestic AC was timely showing up for my service and very professional and polite. I would definitely recommend them. Everyone that I spoke to from scheduling the appointment to the technician that came to my house was very nice. Updated: I had to call Majestic today not for just a scheduled check of our system but because our AC went out this weekend. Again everyone was very nice and professional. They were able to get someone to my house the same day and back up and working. Kyle our service tech was very nice and even brought in our box from Chewy that had been delivered which made my dogs happy. 😀. I’ll stick with my original 5 STAR rating and I would highly recommend them to anyone for repairs or scheduled service checks.

William Redmond

Amazing in all respects. I requested an on line service call after hours and got a reply first thing the next morning. The person who called was cheerful and professional. She arranged for an appointment that day. I got notified that the technician was on his way about 30 minutes before he arrived. Kyle was fully COVID-19 guidelines compliant when he got to the door. He was enthusiastic and professionally skilled. It is such a joy to deal with someone who so obviously takes pride in his job and is great at it. I would not hesitate to call Majestic A/C to take care of all my heating and air conditioning needs.

Tyler Z

Referred here from my original AC guy who no longer wants to deal with Trane equipment. Make an appointment online for a simple maintenance visit. Get a call confirming the appointment with an 8am-12pm window. Bear in mind that I made the appointment over a week out to accommodate an extremely busy work schedule. Get up early (ugh) the day of the appointment in case they call or show up around 8. Fast forward to 11:16 and still haven’t heard anything so I call only to be placed on a non-musical hold. Hung up after 5 minutes of silence. Call back at 11:36 and spoke to someone who advised the tech was still on a job in Katy and that it might be awhile. Ok, no problem, just give me a call when they are leaving that job and I’ll go run my errands so the whole day isn’t a complete waste. Still, I need to be reasonably close to the house in case they call and say they are 30 minutes away or worse case “we are at your house, where are you”? They called at 3:19 to advise that the tech was still on the job in Katy. Ok, not too much of a problem. I clarified that a tech will make it to the house today and was advised that they will call when they are en route. Didn’t quite answer the question in the affirmative but at least they called, though it was four hours after I called them and three hours past the end of the window. Get a text and email at 4:49 that the technician is on the way. It includes a link to track the location of the tech but of course, that doesn’t work. Tech showed up at 5:00 and got right to work. Thankfully, the tech was friendly, efficient, and apologetic for the delay. Completed the work, explained a few things to watch out for, and then that was it. Price was right in line with everyone else. Wish they’d been a little more proactive in advising of delays but it is what it is. Maybe next year I’ll schedule in March when they aren’t as busy?

Jose Cinco

I requested an estimate from 5 contractors to replace my 20 year old AC system and Majestic came out with the most competitive pricing. Brian showed me the best options for my home upfront and gave the best prices plus the add ons I opted for. The techs were very professional and really know their craft. They had my system installed in about 6 hours considering I have a very tight attic. After the install and test run, they showed me how the system works and how to navigate the smart thermostat. They cleaned up and left the place nice and tidy. Brian dropped by later that day to check and inspect the work done and see to it that all my questions and concerns has been addressed. It has only been 2 days since the install and so far so good. How it will perform during the peak of the summer remains to be seen. I will definitely do business with Majestic again and will recommend them to my friends and family. Thanks Brian for the free coffee mugs and treats!

Joseph Rose

Majestic installed a Mitsubishi mini-split system for my garage shop. Quoted what I needed and was inline with expectations. David told me about some options, but did not sneak in any up sell features. At this time, a lot of shops have to quote what they have on hand so I was lucky Majestic had the system I needed. Again lucky on scheduling the install. I did not have to wait long once I had the electrical work completed. Installation tech were prompt and made short work of the installation. They made sure I had the basics down for the system operation and answered my questions. Would recommend them to others based on my own experience. And I realize not all installations go so smoothly. Feel like Majestic would make things right within their range of influence.

Jean Kochran

This company is wonderful! They send a picture of the repair person along with a summary of all their credentials prior to their arrival. The repairman we had both times (Vidal) was so professional and knowledgeable. He showed us everything he was doing and explained everything to us. He also showed us all the things we could do to keep our AC unit going strong. I was expecting a large bill and the bill was beyond reasonable. I would recommend this company to everyone!

David C Walkup

Great, thoughtful service. Great maintenance. Great trustworthy consultation on next steps. High quality work they take pride in! I have utilized Majestic for three separate major HVAC projects, excellence on all three!

Edward Dennis

Aaron was on time, and very knowledgeable about our system. We appreciate everything that he did.👍🇺🇸 …

Shazia Ashraf

There are only a few times I've felt moved to write a review, and I absolutely feel Majestic deserves a 5 stars for their incredible work. Every person at this company upholds best practices of customer service and cares for the customer above the transaction. Kyle was a stellar technician who clearly showed his expertise and also gave advice about how to keep up the a/c system. The owner was kind and shared different routes which would make the work more affordable for me. The person answering the phone followed up every time I asked her to and invested time and energy getting me what I needed. And of all the quotes I received, Majestic was among the most competitive. It is tough to find honest, hardworking and trustworthy companies these days, but Majestic has certainly earned that status and I will not only continue doing business with them, but also highly recommend them to family and friends.

Davie De Laet

I needed to get my AC serviced before the summer and found Majestic online. I read some reviews and decided to give them a chance. The technician they sent out (Dan) was amazing. He was extremely knowledgeable, explained what he was doing and gave me some basic but valuable pointers on maintaining my system. He recommended some improvements (different airfilters and floating switch for my drain pan) at a very fair price and didn’t push. I got the quote by email within one hour. If I was interested I was free to reach out to them. They take pictures of the unit and put all the data in their system as a reference point for future maintenance. Debby, who helps to schedule the appointments, was extremely friendly and helpful too. I am so glad I found this company. I don’t write reviews easily but when a company deserves one I definitely will. HIGHLY recommend this company: professional, friendly and very fair on prices.

J. Pierce

Had a great experience using Majestic to replace 2 HVAC systems, and now using for semi-annual checkups. Great communications, quality service and excellent, well trained staff.

Neil McGuirk

I am always pleased with the service I receive from Majestic. I've been fortunate to have Aaron for the second or third straight time and I am very pleased with his professionalism and competency. Aaron is the perfect representative of Majestic.

Kevin Warren

They replaced my two AC systems in 2016. Did an outstanding job. Always very helpful and knowledgeable. Made appointment this morning for an issue with one of my units. They were able to be here just a few hours later. Found a stopped up primary drain line and cleared the blockage. Also did fall maintenance. Techs are always polite and respectful.

Eduardo Reyna

Well, I officially became a customer last week and I have to say, Majestic AC really came through for my family! We had two other AC companies give us an estimated 2-3 week turnaround time for a replacement compressor, Majestic AC had it for us that day! You are in good hands! I highly recommend them!

James Couvillion

Frank, the service technician, was very professional and did a thorough job performing the annual checkup on both of my Trane Units. I plan to use Majestic in the future.

Patrick Moore

Javier It’s always on time, efficient, honest. I trust Majestic with all the service and maintenance on our equipment. They were the original installers of the equipment And will continue to use them.

Denise Cogan

Majestic is always on time, diagnose the problem the first time and find the best part or solution at a fair reasonable price.

Brittney Morrone

I always have a good experience and would never use a different company.

Glenardo M

Majestic installed a new Trane HVAC system at a previous residence and did a great job. The designer was knowledgeable and went above and beyond to help us get a top notch system. Their price was not the cheapest or most expensive of our bids. We went them because of our trust in the designer. The install crew did a great job removing and installing the new equipment. Today we use them to check our system twice a year. The next time I need a new system I will always include them as one of the bids.

nhung Thai

I love Frank smidt alot, he is nice, professional and responsible.

Heather Meier

Our AC unit was having issues and Majestic worked with us, beyond what most companies would do, to try to get the manufacturer to honor the warranty. When the manufacturer was not willing to be flexible Majestic worked with us to make the repair we needed to have done affordable. The actual work was done quickly and professionally. That kind of honorable behavior in a business is certainly noteworthy and has earned them our loyalty.

Lyna Lim

Requested an inspection/check up of AC units and was able to get an appointment quickly and convenient for my schedule. Javier , the service man was excellent. He explained findings well, took care of several issues on that visit and was very efficient and professional. Would recommend Majestic highly.

Marc Freeman

Just had our first maintenance checkup with Majestic. Excellent feedback and recommendations from Matthew Laws, the senior tech! He is well versed in all things A/C and knew right off that my wall unit was on its last legs. He also explained why it could not be serviced and about how much it would cost to replace it. So glad we switched to a company that is invested in their residential customer! Looking forward to a long relationship with Majestic A/C!!

Johanna Trujillo

Majestic AC came highly recommended and we couldn’t be happier with their service! Their tech Ulises was very thorough, knowledgeable, and professional in every sense, but above all he was honest. He answered every question and concern we had and even gave us recommendations that saved us a small fortune! We truly recommend their service and look forward to working with them in the future!

Brian Temple

The technician, Frank was very helpful in explaining the status of my HVAC system while performing the annual maintenance. There was no pressure to purchase anything, just good information for me to consider.

Mark Haynes

The Technician Abdiel was very courteous and respectful. He found the issue promptly! Very good service! Thanks

aworthtx

Majestic removed my two 20yr old systems and replaced with Daikin DX17VSS481AA variable speed out and DM80VC indoor. Their price beat 3 other quotes for similar setups. They were prompt and courteous, completing the entire job quickly. This is probably the best you can do without going ductless and spending much more. After 2years this system is still remarkable, the variable speed creates a virtual silent system, you can hardly hear the air circulating. Outside the units are almost silent as well. All controlled via wifi One Smart Thermostats. Highly recommend this setup for anyone upgrading HVAC and highly recommend Majestic for the install.

Yuli Zhang

We did the HVAC maintenance with Majestic. The technicians were Ulises and his partner. They did a good job to check through the system. They found low refrigerant pressure. Instead of asking us to change something immediately, they proposed a doable plan to find out if there is serious leaking. We liked it. We also liked Ulises and his partner for being transparent and considerate from customers’ standing. Because of that we joined the membership offered by Majestic. We will have no hesitation to call these guys again. Thanks to Ulises and his partner.

Jessica Ramirez

My technician was Daniel Sherman. We had ac fail and where surprised to know that Majestic ac had 24 hr service. I was happy with how quick the technician returned my call, and how soon he came out. I have an infant and I was stressed about ac not working because of how hot its been outside. He arrived and immediately worked and soon after got to the root of the problem. My husband was very impressed with his knowledge, professionalism, and great personality. Iam more than thankful to Mr. Sherman. Thanks to him my son will have a good night's rest. I absolutely recommend Majestic Air Conditioning for ac needs, especially in the middle of this heat.

Jody Haas

Brian was so professional and genuine. He explained every step of the process. The installation crew were excellent. Everyone went above and beyond to give me a great experience and product. I am completely satisfied and over the moon about my new air conditioning.

Lindsay Bolinger

Highly Recommend: I had the luxury of knowing my HVAC system needed to be replaced before it died so I shopped around and got some quotes. Most other companies sent friendly staff who came out to give an estimate then either dropped off the face of the earth after the visit or called way too often but Majestic was different. David showed up on time, was down to earth, and didn't try to up sell us on anything. He walked me through the financing options, kept consistent contact, and responded quickly when I had any questions AND HE WAS THERE ON INSTALL DAY! Majestic definitely had one of the best prices, best reviews, great customer service and a faster install then I ever thought was possible. The install team didn't talk to me much because they were focused on getting the job finished and doing it well. They even took the time to drain the hot water heater pan that had started to leak (everything seems to go at once with an aging home) and gave me a few names of reliable plumbers. From the very first call I made to the company all the way through the install I had a great experience. This is a company that does a lot of installs because they have an excellent team that does quality work and provides a level of customer service that is unmatched.

Brenda Jackson

Our units was installed 10/2019. We search out 10 companies for two years and this company topped the very BEST of all. The salesman was very polite and professional. Explained details of the air conditioner and heating unit that was going to be installed in our home. To be honest we had a small situation with the first installer crew. The lead installer father had passed and he was in a total zone. We was not aware of the situation at the time of his arrival. Immediately the manager sent out a second installer crew. I don't have any thing bad of unpleasant to say about this company. The crew worked hard and long, completed the work same day and cleaned up professional done. I am very please with this company. Will let you know the progress of our unit and maintenance up keep reviews. We highly recommend Majestic Air Conditioning it you want your work done honestly and professional.

Katrina LaCombe

I have used Majestic for years. My best friend too. I had an ac problem late in the evening. Of all weekends. Wasn’t the weekend to happen. I called and Debbie picked up. First thing in the morning, Debbie called and my same technician Frank came out. He knows my system. I know they had to move around things so I appreciate that so much. Debbie and Frank both went above and beyond to take care of the ac problem. Sometimes when it rains it pours but knowing you have a business who takes care of you as you do your own clients is a plus. Professional, trusted and truly care about their customers and handle the situation very well when the customer is in frantic mode.

Rick Torres

Aaron was on time, professional and spent the appropriate time to examine and repair the system properly.

Martin (AskMartin)

We used Majestic to replace a Mitsubishi mini split in our garage room. From the get go these guys were absolutely top-notch. Justin, who came out to do the analysis, was very thorough and detailed in explaining the issues to us and the proposed resolution. The two guys who came out to do the install we're also exceptionally polite and thorough and did a wonderful job and clean up. The day of the install I received an email and a text message about the crew that was coming, including pictures of them. This was very helpful in being sure that the people that showed up were actually from the company. And a couple days after the install I received an email from Mitsubishi indicating the warranty registration so Majestic took care of that as well! Top notch service! I will recommend Majestic to everyone I know!

David Lugo

Majestic did a good job of installing my Mitsubishi mini split air conditioner a few years ago. Today they came over to repair it. I am very satisfied with their work. They are A good company with professional personnel. I highly recommend majestic.

Texas Victory Garden

Very fast installation of my HVAC system at a reasonable price. My 22 year old HVAC was in need of replacement and in a hard place to reach in the attic. Majestic was able to get the job done though. Would highly recommend them if you need a new HVAC.

Deborah Read Goldman

Great company. Nice folks in the office and the field. They've done our A/C maintenance for 20 years and installed two new Daikin systems for us this year. Prices are a little better than their competitors.

Tammy Otto

The technician was very polite and informative. He spent several minutes explaining how to help the units run efficiently. Would recommend this technician to family & friends.

Melanie K

Majestic Air just installed our new AC units and we are extremely pleased! Justin, their system design consultant, is fantastic! His depth of knowledge is impressive and he is professional and friendly. He took the necessary time to thoroughly explain our options and then monitored the entire process from beginning to end. We are very satisfied with Majestic Air as a whole and are happy with our new units. Thank you Justin and Majestic!

Jay Houston Urban Photography

Had Aaron as our HVAC rep. He was excellent professional. Show coves, mask, polite and knowledgeable with confidence. He educated us each step. Thank you Majestic AIr Condition we love our Trane AC.

jhlozek

Called on Mother’s Day and got a return call in 5 minutes from technician (Kyle). He was 1.5 hrs away at the time but showed up exactly on time, and in a good mood. He was cordial, efficient and had us back up and running in less than an hour. Great service.

Robert Putch

Frank did a great job. He will work with the office to arrange for you to supply a new thermostat for the Apartment and install it and we will pay the maintenance and pay for the thermostat and installation. I await your call to get this thermostat & pay the maintenance on both units as soon as possible.

Aaron

Majestic Air installed two new HVAC systems for us about a week ago. Their attention to detail, customer service, and quality of work was outstanding! Our A/C units were 15+ years old and not working well the last few years so we decided it was time to replace them before the heat of summer. We had multiple quotes last year and three this year from other companies. Dustin from Majestic Air was the only one that actually performed a thorough residential load calculation. Due to some remodeling since the first units were installed he actually found that our previous upstairs unit was over-sized and recommended a smaller system and explained why in detail. He also advised that we needed more return air ducts based on the calculation. After telling him about a room that didn't heat/cool well, he found that the existing duct was split between multiple rooms and was not delivering enough air. They of course took care of all of this. Again, Dustin was the only one that went to this level of detail in his evaluation. Even with all of these extra modifications their price was very reasonable and lower than most quotes that we received for similar systems. It takes a lot for me to feel comfortable recommending a company. However, I highly recommend Majestic Air! Dustin and the entire installation crew did a great job!

Dennis Johnson

A/C quit working and called Majestic. They were here in about an hour. Awesome response time. Great service by Abdiel Martinez. Very professional and got me going - AC working great. Thanks Abdiel!!

karen burgess

Very responsive and professional. I signed up for yearly maintenance plan which I typically do not do.

Elyse

Majestic scheduled my inspection service promptly. Received text the morning of appointment to let me know technician was on his way. Notification included name & photo of tech. Kyle (tech) was prompt, courteous, knowledgeable and efficient. He answered questions thoroughly and to my satisfaction. I appreciated the electronic checklist and photos to document the inspection service. Received invoice and inspection checklist via email within 30 minutes of Kyle leaving my house. Like Majestic’s offering of a fall+spring Inspection plan for one price. Office personnel were courteous and knowledgeable. Appreciated Kyle wearing booties and mask while in my home. I am very pleased to have found Majestic AC & will recommend to my friends.

Ashley Schanlaub

We have been using Majestic for 10 years. They have always been courteous and quick! The maintenance plan is simple. Ms. Debbie, at the office, is as sweet as can be. She calls with our reminders and is fabulous. Mr. Javier has been our technician for most of the time and he is awesome! We highly reccomend Majestic and their team!

Mila Burnett

Technician was very professional, courteous and performed a thorough diagnostic of AC system. He took the time to explain the problem and what would be required to repair it.

J Grammer

Majestic Air Conditioning does quality work at a great price. They installed two separate units for us over the past two years and we were very happy with both the product and the service! David really went the extra mile for us.

Debbie Brown

Hands on technician Rudy Caballero was very professional and explained all the questions I had in a very professional manner I will definitely do Business with this company in the future and ask for Rudy. Debbie Brown.

Kevin C

Majestic is the original installer of my trane unit. These folks are on time knowledgeable helpful and very reasonably priced! I’d recommend the to anyone!

Eddie Cox

Matt Mesa very thorough, complete, and efficient service. Fully explained fall and spring services.

Michael McCorvy

Replaced all ductwork. You can tell they take pride in their work. Everything looked good and professional. Cleaned up after themselves. Very professional. Will continue to use Majestic for my HVAC needs.

Shanon Hooker

I have used them for several years for my twice a year maintenance and have also purchased a unit from them. I have never been disappointed! They keep you informed on the time of arrival even send you information on who is coming with a picture of the tech so you have a face to go with the name. I wouldn’t use anyone else.

Art Marquez

Daniel is an outstanding technician. He’s very experienced and through. During his inspection, as part of the semi-annual service, he let’s me follow along and he answers each and every question I have with total professionalism. I follow along, not because I don’t trust him, but because he’s so knowledgeable and I like to learn how my system works. After he leaves, I know my system is in the best working condition because of his thoroughness and trust that I have in Daniel and Majestic! Thank you Daniel!

Tom Dougherty

Matt was excellent! He was professional, very nice, and did a great job. Highly recommend Majestic for your HVAC needs.

Terry McGee

Javier was our technician today, he was early, very knowledgeable and polite. It only took him fifteen minutes to correct our Heating problem. It seems that a previous Contractor had disconnected the wiring at the unit. In that case Majestic corrected our A/C problems left from a bad Contractor. So once again Majestic saved us again with same day service. Can’t recommend them enough. I have been in the business world for forty-three years and always pleased to find a company that knows how to hire good people and give good service! Thank you again Javier and Majestic A/C. Annie & Terry McGee

Hannah Waggett

Ulices with Majestic A/C came out today for a weekend call, we found mold in one of our walls and tracked it to an ac drain. What we thought was a small problem Ulices quickly discovered was a larger problem and he immediately initiated a plan to fix the problem at the origin. He was very professional and he gave us very useful information. We've used Majestic for several years and have their routine maintenance plan, every Majestic technician we've worked with has been knowledge, on time, professional and their prices have been reasonable.

Virginia Saint

Great service at reasonable cost. Technicians are prompt, courteous, knowledgeable and take time to explain the work being done. Isabel used Majestic for 5 years and I can highly recommend this company.

Shannon Abel

The technician Kyle was very nice and polite. He was was also very patient with the situation involving my tenant and he explained everything very well. The company was very understanding of my situation and made a tremendous effort to get a technician to my property as soon as possible.

Jack Sherrod

My experience with Majestic was excellent! I called to get a quote, and I got it immediately over the phone. The techs showed up on time to appointment, installed my dehumidifier/thermostat , and showed me how to operate everything. I’m very impressed with their professionalism and quality of work. Thank you. I will be a customer for now on.

Shah Chowdhury

We are extremely satisfied with Majestic Air Conditioning. In March 2021 Majestic installed Trane 4/5 ton dual speed AC/Heating systems at my house. The great experience started from the moment I called and spoke with Debbie at the Majestic office. David Weems was very professional, courteous and knowledgeable on the systems and he guided us correctly throughout the process. He was extremely involved from inception through the installation process. Kept us informed throughout and also took the time to go over the entire system after the installation. The installation crew led by Wade was awesome. They had their masks and shoe covers during the entire installation process and kept us informed through out the installation. Cleaned up after the installation. Very happy with Wade and his team members. After installation Ulices Gonzales and another team member came to perform Quality Control (QC) check. We were very happy with their courteousness and explaining what was the purpose of their visit. Majestic has a great professional team; we highly recommend them.

Hannah Caten

I had the most wonderful experience with Majestic and our technician, Daniel Sherman. We were informed exactly when he was going to be there through the tracking app. When he arrived he was very friendly and professional. Throughout his entire visit he was extremely informative, knowledgeable, and personable! It was a pleasure having him promptly and afordably take care of our upstairs AC issues and he is the reason we will definitely be using Majestic Air Conditioning again!

Jeff Chavez

David was right on time. He provided detailed information and photos to support his findings. A different service provider had done prior work that had failed again. He showed where they went wrong and how Majestic would do it right. Basically we are having to have same services performed again. Only this time, at a much fairer price with a competent team. Should have used Majestic up front. We’ll know going forward.

Heather Michaels

We had Majestic come out to give us a fall service & change out the filter. The Technician, Javier, was on time, very professional and very thorough. We've used Majestic for 12 years now and always had a great experience.

Crisse Hall

Fantastic service! Majestic A/C installed a mini-split in our sun room, and the experience couldn't have been more positive. From the first phone call to the final follow-up, I was made to feel like I was their best customer. Their staff was professional, knowledgeable, and courteous. It was a pleasure to do business with them.

Smash

The Service Agent was very professional and knowledgeable about the Trane system. Aaron explained the entire process and found the issue within ten minutes of his arrival.

James Malone

Ulices Gonzalez is very thorough & professional. Good job. Good company. Not on time because of some emergency service which I understand but a telephone call would be nice. Was told it was his first call after 9am. Showed up at 3pm.

David Blackwelder

Majestic and their technician Vidal are amazing. Great communication: when I called they let me know an accurate time frame for my tech to arrive. When the tech was on his way I received a text with his picture and bio and a link to track his progress. Vidal diagnosed the issue quickly, discussed pricing and opinions with me, and completed the repairs. He also discussed preventative maintenance I could perform to avoid future issues. No pushy sales pitch or unnecessary add-ons.I will only call Majestic A/C from now on!

Rodney Williamson

Have been using Majestic for a few years. They have good techs and get to you quickly on issues/problems. I have their maintenance agreement and recently had them install a complete new Trane system for our downstairs. Have recommended them several times to friends and all have thanked me for the recommendation. Good company to do business with.

Eric Reyes

Overall, I would choose Majestic again, but I can’t give a wholehearted recommendation to family and friends. There were some issues during and immediately after installation along with a vent pipe leak due to the pipe not being adequately sealed during installation. All issues were resolved timely and to my expectations, but being without AC on the same day of install for several hours in the summer as well as frantically having to dry water in the attic and on top of/in the new furnace (albeit during a rare storm, Imelda) were experiences that I wouldn’t want family to go through. Yes, things don’t go perfectly smooth during any sort of work, but checking for a c-wire and ensuring a vent pipe is properly sealed should be standard checks. The owner reached out to me after the installation problems, which was great and the tech, Vidal, and roof guys were all excellent.

Thomas Martin

I have used Majestic since buying our house 3 years ago as they were the company that had installed the original system. I can’t say enough good things about the company and their service technician Javier Marquez. Javier has provided excellent service and is the person I want to return for my 6 month inspections. Javier leaves you with a very good feeling that you know you have been well taken care of when he has finished. Majestic as a whole presents itself as an above average service company which I would highly recommend to anyone looking for HVAC service. I continue to use Majestic and one of the main reasons is the customer service Javier is one of the best technicians I have found you can rest assured that when the work is done it has been done right. Going on our fifth year with Majestic and Javier is one of the best technicians you will find. You will find it a joy to work with Majestic and Javier.

Kristin Hart

We have used Majestic a couple of times in the past and were very happy with their professionalism and good prices. They charged us half as much as a different company had charged us a couple years prior. When one of our AC units finally died, we decided to have both of our units replaced. They arrived on time and did an amazing job.

Andrea Haglund

Javier is the best technician! We have had him for all but 1 service (the other gentleman did a good job too!) And we have always been happy. He is respectful, personable,l and efficient. He isn't remotely pushy either! We have a Trane warranty but also get their bi-annual maintenance. He has caught problems before they made us miserable or worked to get them fixed as soon as he could. We will keep using Majestic!

Lawana JH

We had service & maintenance check of the dehumidifier for a new construction installation. The representative was informative & friendly giving us great service. If we have questions or issues with our system, I hope he will be the person addressing our concerns.

Presten Petersen

Our 30 yr old home was in need of new AC and we couldn't be happier! Customer service and no-pressure sales people were top notch! After one of the control units went out they sent a technician out the same day to replace the whole panel free of charge. Cannot recommend enough.

John Clark

We have used Majestic for a few years and have always been pleased with the work they do and the professionalism of their employees. In today's world, it's always a concern when a contractor of any kind comes into your home. Majestic's team has always been people that are not only accepted as a contractor, but also welcomed as a neighbor / guest.

Anna Morris

Javier evaluated issue and gave us options. He did repair quickly and explained everything, backed up with before and after pictures. He recommended optional service as prevention for future problems. He even gave us tips about how our ceiling vents are directed to help with maximum air flow.

Cynthia Simmons

I highly recommend Majestic AC for the over-the-top professional AC Central Air/Heat install that took place at my home. My salesman, David Weems, assured me that Majestic AC would take care of me and the job was completed successfully! All workers involved had the highest level of integrity that I appreciated.

Alisa Holbird

As soon as I called I knew my AC issue would be handled in a prompt, friendly, respectful and informative way. Thank you Majestic Air Conditioning, for such a positive experience. I received a text alerting me your technician was on the way. Every detail was thoughtfully explained by Kyle. He is so friendly and knowledgeable. I can’t thank you enough. I highly recommend the team from Majestic Air.

Harry Krishna

A pipe over one of our bedroom windows was dripping water. After Googling the problem, I found out that it was a clogged A/C condensate drain line. After doing some research, I went with Majestic. They are recommended by N.A.T.E. North American Technical Excellence. This is the highest statndard for A/C technician training in the US. I made an appointment request on Majestic's website & got a call within minutes. The lady was very nice. Javier came early which was good. He was very polite and professional & did not use any pressure tactics. He fixed the problem & I also joined their Crown Club maintenance plan & got a tune-up. I would definitely do business with Majestic again.

Pam Anderson

Our technician Vidal was polite and professional while providing our annual AC maintenance. Always pleased with their service. Also changed our filter for us. Highly recommend.

Thuan Tran

Referred to us by our previous provider. Ulices Gonzalez was professional and answered all our questions. Great professional service. Took the time to check on manufacture warranty for us. Overall happy with the visit.

Andrea Nowlin

We have dealt with Majestic on 2 occasions for 2 different houses in the span of 4 years. In our old house, we had our AC go out in the middle of July 2017. In Texas, that is horrible! We had called a couple of companies to get a couple of different quotes. The Comfort Advisor for Majestic was way more thorough and gave us way more options than the other company. He was very helpful but not pushy in helping us make our decision on what unit to buy. We ended up replacing the furnace as well since it was ancient and had started having issues with it. We had decided on the Trane 2 speed unit and we absolutely loved how quiet it was. From that day meeting Justin, to install day was was fast... maybe 2-3 days tops and the financing part was a breeze. We were not able to see the energy savings since Hurricane Harvey hit a month later and flooded our house. Fast Forward to October 2020... In our new home, we had a compressor unit outside that we thought was not big enough to keep our house cool in the hot months. It seemed to be running non-stop in the summer and it was loud. Again, this unit had no date on it that we could find so we decided to get a new HVAC system for this house too. We called and had a Comfort Advisor out THAT SAME DAY! Brian was great! he was very honest with us, and thorough explaining the products available. He was in no way pushy in having us purchase anything at all nor did he push one brand over the other. We had our new HVAC unit installed about a week later (we were not in a rush this time and were trying to work around my husband's night shift schedule). The install crew were there on time, clean and quick considering they did the whole new system and put in new ductwork. We ended up choosing the Diakin variable speed HVAC for our current house and so far, we have been very pleased. It is very difficult to hear the compressor unit outside. We love the phone app which allows us to set our thermostat... and the thermostat... way easier to use than that NEST!!! If and when we purchase another home, we will be calling Majestic!!! I would highly recommend them to everyone without a second thought!

Steve Salato

Frank from Majestic Air came out to do the Spring AC check and maintenance. He was very professional and conscious of both safety and respecting our property. Frank communicated very well, telling us what he was doing in each step. The whole process took less than an hour and they followed up with a pdf file showing all the readings they took.

Siobhan Finders

Majestic A/C went above and beyond to get our A/C back up and running after a lightning strike. A tiny little part had to be shipped from the factory. They went to the UPS site to pick it up and get it installed late Friday afternoon so we would have our A/C during the hot, hot, hot weekend. Thank you to the whole team and especially to Ulices who went up into the attic when it was so hot. Mark & Siobhan Finders

Hamdi Nahhas

Very professional and responsive - great experience all around. Majestic came in on a Saturday evening to add refrigerant to my AC then followed up with another visit the following Monday to identify the source of the leak. They’re working on estimates to replace my coil evaporator unit and should the time come to install the new unit they will be my go-to place.

Marcel Guerin

Exceptional knowledge of AC systems. Educational, no-pressure style. I called Majestic on a referral because I needed a second opinion. Derrick came out and quickly identified the issue, educated me on how my system worked, and explained likely reasons the previous tech from the other company misdiagnosed the issue. His assessment was spot on. His crew Jorge and Alex were professional and AC systems are now running quieter and cooling like they should've been all along. Derrick has an easy-going, educational style that you can tell comes from competency and experience. I want to do business with someone who cares about the quality of their work, and that's Majestic. Derrick was on his way to his truck to leave and I had a question about the operation of the system. He came back in and assessed the condition, making sure the system was operating correctly. He explained why what I was seeing and potential remedies. He also fixed a lingering noise issue with one of our vents that's probably been there since construction and probably bothered the previous owners as much as it bothered us. I unconditionally recommend Majestic AC.

Bradley Cardenas

I contacted the office on a holiday weekend and even though their line was answered by an answering service I next received a call from their dispatcher in less than 30 minutes. I was scheduled for next day service and that appointment was reconfirmed this morning with another call. Their technician texted me when they were on their way and arrived promptly as they stated. Communication is obviously key to their success and it shows. Always happy to call Majestic Air if/when needed as well as annual maintenance.

Frank M

I understand why Majestic has such great reviews. I called this morning due to our A/C running and running and not cooling well. Vidal came out later the same day. He was excellent. He answered all my questions, was very polite and courteous. Thank you For the great service.

Ag Broussard

A power surge or lightning strike caused my condenser to stop blowing cold air. Called Majestic, explained problem to technician. He inspected condenser, went to his truck, got part that needed to be replaced. Before leaving, sat in truck for 15 minutes, came back in to recheck. Condenser working like new again. Thank you Daniel.

Bubba Jones

Majestic is by far the best A/C company that I have ever used. They are very professional. From the ladies in the office, to the technicians, they go above and beyond to assure that all your problems are corrected, and all your questions are answered. I highly recommend them as your service provider.

michelle cooper

Today is August 14, 2019. I am writing this review after having my A/C inspected by Daniel! Daniel was personable, honest, knowledgeable, thorough, and just down right amazing!!! He spoke with me about options as if he were talking to his daughter giving her advice! I’m glad they sent an experienced technician and not a pushy salesman. This is the third company I’ve had come out but the only one that sent someone who explained to me why I needed a new system and broke down the components of the system and what each system contributed to the efficiency of the system! He took pictures and videos of the duct work in the attic as well as the outside unit! It don’t make dollars if it don’t make sense! This is going to be an expensive and extensive fix, but thanks to Daniel I feel confident with making such a huge investment! Word to the wise DO NOT buy a 44 year old home with a 25 year old A/C unit. And don’t let an A/C company sale you a brand new $3,000.00 coil system and hook it up to broken and pierced ducts! Royal Flush, Air Majesty, and KAC Express will never get another dime of my business! Thanks and Daniel and Majestic A/C!

Sandy A

Honest, reliable and professional. Justin was a true professional with a wealth of knowledge. He took the time to educate me on the products they offer allowing me to make the right purchase. The staff was timely, professional and efficient. It was a pleasant experience working with this company. I highly recommend majestic Air.

Tanya Sailer

Very personable and professional. From setting the appointment to doing the service. Very prompt and thorough. Highly recommend getting your ac tune up through them. No upsale of services or repairs. Great job thank you!

Cam Heathcott

I called at 7:00pm on a Friday in late July (peak season) with my a/c not cooling. They were out at 10am the next day and fixed our issue for 10% of the cost I feared. The communication was excellent. Highly recommend!

Tricia Eppes

Start to finish, it was a good customer experience. Upfront pricing, timely responses, thorough and professional technician. I definitely recommend them if you don’t enjoy being “up-sold” and you appreciate transparency.

Kim Chea

I had an AC & HVAC maintenance contract for 2 years with Majestic AC. Based on my experience, I would have to give them a 4 Star Rating: Pros: *The office ladies were kind and provided great customer service. They were quick to resolving issues and ensuring their customers are happy. *Technicians were on time for the appointment and an introductory / profile of the technician is text and emailed to me prior to their visit. Cons: *There is a miscommunication between Technicians, Sales, and Office in a couple of occasions. Perhaps an updated software to their system can help resolve this issue. Example: I paid for the annual maintenance contract in advance this year. After the technician visited and completed their AC maintenance, I received an emailed invoice the following day showing that I owed Majestic AC for the annual maintenance contract and that I haven’t paid it. With an updated software, maybe I would not be receiving an invoice stating that I have not paid for the annual maintenance contract even though I did so in advance. I called the office and Sherry immediately fix the issue and showed a $0 balance due. Example, I was told by the technician and office that someone in the sales department would contact me to provide a proposal for replacement of the AC, Furnace, and Ductwork since it is time to replace them. I waited a week and receive no call. I had to call the office back to follow up on whether someone will provide me with a proposal. I finally received a call from the sales department the following day. I received the proposal but needed the proposal to include the model numbers and also specify certain details. Since the proposal was emailed to me in the evening, the sales rep informed me that the revised proposal will be emailed to me the following day in the afternoon. I waited and did not receive any revised proposal. It so happened that another competitor with 5 Star ratings informed me that they would do better than Majestic AC’s proposal. They were able to beat Majestic AC’s price and install a higher quality brand (Trane instead of Goodman). In addition, they would also replace the ductwork with R8 insulated ducts instead of R6 (which are higher insulated quality) and match Majestic AC’s annual maintenance contract price. The only difference is they would maintain the AC twice a year and furnace once a year while Majestic AC would maintain the AC once a year and furnace once a year. Since Majestic AC did not get back to me and their competitor's offer is hard to refuse especially from a 5 Star Rating company, I decided to go with the other company instead.

Jason Smith

Majestic installed a new Trane unit at my home, and completed the job yesterday. Chris Pine and the sales rep Justin were nothing short of excellent to work with. Justin came out, did a very thorough load assessment on my home, and presented me with the good, better, best options for me to choose from, depending on the price point I wanted to be at. At no time did he try to push any system on me, just stated the facts and let me make my own informed decision. They replaced my entire system, duct work, and added new return air and vents to make my system work better. The installers did a fantastic job, and left my home in better condition than they found it. I would highly recommend Chris and Justin and Majestic A/C. I couldn’t be more pleased with their work.

Yaz Delcast

Majestic a/c came to our house to install a new a/c unit about a year ago. The day before the winter storm they came on Sunday feb 14 to come fix our heater that same day I ask to came check it out why it was not heating they guy was very polite and look care of it. We thought since it was just night after 8pm they were not gonna come and fix it or extra charge. I highly recommend them, if there was a higher review I’ll give it to them. Thank you majestic a/c!

David Guerra

Very friendly, professional service. And thank you Debbie for your great friendly service as well. All employees, Daniel Sherman and Aaron Puente were excellent in repairing my equipment

D Jones

Majestic did a complete review of my home a.c. requirements, and concluded that i could replace my 6 1/2 ton system with a more efficient 5 ton system. Their people were very professional and the job was completed right on time. The best thing is they were considerably less expensive than the other companies i had contacted. Highly recommend this company.

D McDermott

Super company. Always a good job.

John Simmons

Initial response was good and required repair identified even though it was raining hard. Now awaiting details of when work will be carried out. A leaking cooler coil needs replacement. Hope this is done quicker than last time, which took longer than six weeks due to delivery of parts, they said.

Marc Laughlin

Technician Kyle was very professional. He explained the issues, showed pictures of what he was referring to, suggested repairs, provided a cost and then proceeded to do the work once we were clear on the details. I would highly recommend Majestic and will definitely be calling them in the future.

Ray Jackson

A complete professional team for sure. Started with the estimator who first came out and provided details of exactly what was going to take place during the install. Each of the guys were very experienced, knew their roles and thus not a lot of talking. First they laid down drop clothes and cleaned up everything when they were finished. This team-you want to have come to your house and perform the installation of your AC unit. Majestic is an excellent representative for Lowe's. Well done guys.

coleju1

Excellent customer service. I actually feel the technicians are always on board with helping us to be cost effective. Always well educated technicians who make things easy to understand with great personal relation skills. Thank you Vidal for your hard work today and all the extras you did (I.e. hosing down a unit himself instead of just telling us it needed to be done). So impressed with Majestic!!

Noel Mercer

Called up majestic when we needed to replace an ac unit. Out of four other companies they had the best price and best seer rating for that price. The technician, Justin Tubbs, was also the most knowledgeable and professional of all the technicians that came out to quote. Installation was completed in under 5 hours by a very skilled crew. Everything has been great so far!

Katie Rosario

Majestic was wonderful! We had our AC go out last week and it was determined that we needed a new system- hooray, everyone's favorite thing to hear! (Ours was incredibly old and the repairs would have been too costly and not worth it.) Justin, our sales rep was both hilarious and intelligent and offered my husband and I the best solutions to not only make our home comfortable, but something that fit in our budget. A few days later, the techs came out and worked endlessly for hours without complaints for hours to replace and correct the shotty installation that had taken place 12+ years ago. I'm 100% confident in our new system and relieved to know it was done correctly! From start to finish, the whole process took less than a week with a weekend + holiday included. Absolutely outstanding service and I'm so excited for our new system. Thank y'all so much.

Becky Cabrera

Our Lenox unit stopped cooling a few weeks ago and we needed service! I always do my research and, based on everything I read, we called Majestic to diagnose our unit. It was pretty much what I thought...the ACoil was a block of ice so we opted to replace it. First, let me say that the person(s) who answer your incoming calls sets the tone for any company. Both girls I talked with were polite, helpful and friendly and represented your company exceptionally well in setting up service and follow up calls. From the time our technician, Daniel, set foot on our property we knew we were in great hands. He painstakingly went through the paces to troubleshoot the problem. He focused on us as individuals and never once had us feel pressured. Only through his service expertise, training and knowledge did we come to making a decision on our own. At this stage, we can say this representative and Majestic went above and beyond our expectations. Being we needed to be cool ASAP, and considering our situation of being without an air conditioner, Majestic had a salesperson, Dave, at our residence within hours. I had a bit of time and before his arrival, I had already done the research and watched a video. I was ready. Again...no pressure. He methodically went step by step describing this newer system, focusing again on our needs, explaining our payment options and taking a load off of our shoulders in taking care of the rebates and warranty. I’ve never met anyone who gets excited or intrigued about an air conditioner but I’m the exception I suppose. I have some background knowledge in residential air conditioning service and installation. All I can say is this state of the art Daikin system sells itself. I recommend you contact Majestic sales for the details. The technology is above anything on the market and the warranty is phenomenal. Time for installation. The crew was on time, professional, knowledgeable and thorough. Being I’m a neatness nut, I can’t say how incredibly careful, clean and neat this crew was. I make a point to notice how well the job is done, if the materials are used properly, if the seals, drains, plenum, flex, ties, pvc, galvanized pipe and hook ups are installed correctly and NEATLY. Check and double check. These guys never stopped. They were in, did the install, and out. No goofing around. An exemplary work ethic indeed. And as I touched on the subject of ‘above and beyond’, these wonderful guys took it upon themselves to repair a loose doorknob and collar they noticed on my front door. It may not be a big deal to some, but to me that gesture meant so much. Our installation crew manager...again. What can I say. Edgar’s instructing us on the smart thermostat was easy. A great job indeed. As a whole, training and knowledge is a sign that a company takes care of their employees who, in turn, extends that care to their customers. And folks, Majestic Air Conditioning has it cornered. A million thanks on a job well done.

Heriberto Sancen

Great company to do business with. The technician that arrived, Javier Marquez was incredibly professional, went into great detail helping me understand what was the issue and fix it. I highly recommend!

Patrice Hinson

Dehumidifier stopped up and he unclogged it! Wrote us a maintenance policy too.

Dária Ratliff

We could not be more pleased with Majestic! They were highly recommended by a close friend and about 8 years ago we changed our AC unit downstair and their service and products are top of the line! We just finished yesterday installing a dehumidifier in our home and once again they were amazing dealing with! They're knowledgeable and trustworthy! This is the company to go! Look no further.

Alan Herberger

Justin was prompt and phenomenal in assessing our cooling and heating needs after performing a thorough analysis of our home layout, windows, etc. He clearly explained the various options, pros and cons of each, and never tried to up-sell. The installation crew was professional, and the job was complete same day. Highly recommended!

Ron C

There was a conflict on the scheduling appointment but they made sure it was addressed instead of making excuses. The work was done by Vidal Mireles who did an outstanding job diagnosing the problem then explaining in detail what was likely causing it and the recommended fix. I was thoroughly impressed with his patience and knowledge and the pride he took in not only his work but his company he worked for. I would highly recommend him and his company. The price for the work done was fair as well

Cynthia Mason

This was our third experience with Majestic. I was so impressed by their customer service! Our heater needed it’s regular maintenance. Matthew, our technician, was very personable and explained everything step by step. Highly recommend Majestic!!

Mario Vandemoortele

I bought a whole new two stage AC system from Majestic AC. Since Im not born and raised in the USA, this was all kinda new to me. Alan Morrow guided me through all aspects of such a system, did the necessary measurements and explained me all details to help me make the best decision, and what a professional he is. He quickly followed up and gave me different quotes i requested. He helped me with technical advise how i could prepare the best to get ready for installation. They showed high flexibility, since i had special requests on moving the unit in the attic to free up storage space and to move the unit outside away from the house so i can later put a sidewalk in between. The installation team explained me how they would handle all of this and showed great professionalism installing everything. Alan also visited on the day of the installation, making sure everything was going as planned. I really appreciated this! Later after the team finished up and explained me on how to operate the thermostat, Alan gave me a call to swiftly guide me through the steps to have the thermostat connected to the internet and to install the app on my phone to be able to control it from anywhere. Thank you to Majestic AC and special thanks to Alan Morrow!

Brum Express

March 2021. Majestic is Best! Technician performed 6 month check-up of A/C. Included wash off the outside unit. Also ran the heater. Technician Brian was on time and courteous, listened well and answered my questions about my system.

Roger Olsen

Since an excellent initial installation is key to lifetime performance of a system, I give 5 stars to Wade, our installer, and Alan, our sales rep. We had a frank discussion with Alan about the advantages Trane offers over the other industry leaders. Wade was extremely knowledgeable and efficient. He and his team were in and out of our home in just a few hours and provided an extremely professional job plus total clean up. I'm staying with Majestic!

Terry McGee

David Watkins was our Technician and he was fast and thorough working hard to correct errors of a previous Contractor. David explained everything that he could do today to get us air after being without for three days with temperatures inside our house were 85F day and night. We are requesting David again to complete the job with additional repairs needed after the previous Contractor errors. Again I can't recommend Majestic enough and especially David and his professionalism. Thank you Majestic and David!

Nick DiStefano

Majestic AC installed a new Daikin Fit unit as well as 3 return vents in smaller rooms and a new thermostat. If you look up reviews of Daikin, Trane, and other AC units you'll find reviews at both extremes: love or hate. And the reason for this is actually the installers. Majestic AC comes out, discusses with you how you live in the house, and makes recommendations to help balance out hot and cold spots. Whether you just need a few return air vents installed or multiple zones to accommodate different residents or zone usages, Majestic AC will figure out your best options. No sales pressure, either, just presents the options you have with pros, cons, and prices. The install itself is done by a professional crew of guys who have years of experience and accolades. Not only are things installed correctly, but they clean up as they go along. Don't expect to find sheetrock dust or bits of insulation all over your house. Once the crew is done and your questions answered, they cleanup and leave. The associate who assisted you with your options will come back for an inspection either later that day or the next. He'll answer any questions and look to resolve any issues you may still have. He'll help you connect your phone to the thermostat and show you how to use it if need be. I had a scratch on the wall near the attic entryway(half an inch mark on the wall) and he noticed it and took a picture. A crew comes out and fixes even the tiniest issue. After the inspection is complete and your questions are answered, *then* you pay. Only once you are satisfied. Great company that has done my yearly inspections and I'm very happy to have gone with them for the installation. I highly recommend them for installs, repairs, maintenance...anything!

Eloka Uzodike

Never experienced a routine maintenance like today. Vidal was very courteous and very knowledgeable about the system. He took is time to go over all the maintenance report even though there were no major adverse findings. It gave me the confidence that he had done a thorough job. Thank you Vidal and Majestic AC

kimberly chua

Justin T. Was able to come out the day after our upstairs ac unit went out. He was very thorough in his explanation on what broke and what needs replacing. He was patient in answering all our questions and took the time to discuss all our options. We was honest and was a pleasure to speak with. We highly recommend doing business with Majestic AC!

Paul Swonke

After calling the AC company who installed the AC and then not wanting to call me back. We were referred to Majestic through a friend. I called Majestic and they showed up on time, where very helpful and knowledgeable. Helped diagnose the issue and were in there way. The AC was very polite and well mannered. I highly recommend. Price was very reasonable. Thank you Majestic AC!!!

David Leigh Harrington

Their equipment is the best in the industry and the service staff i dealt with today was outstanding. Caring, professional, careful and thorough. Extremely satisfied

Robert Krinock

The technician was efficient and explained everything to me.

Alicia Nunez

Vidal continues to provide excellent service time after time. I have complete confidence in his expertise because he thoroughly explains the problem and shows exactly what he did to fix it. Thank you, Majestic Air, for hiring such a competent technician. From a satisfied customer, Alicia Nunez

Joe Locetta

Majestic continues to exceed our expectations season after season. Kyle did a great job. I appreciate his willingness to explain what he planned to do as well as his findings once completed. Majestic replaced the system several years ago and it reassuring to have them return twice per year for the preventative inspection. JL

Gregory Ferrone

Quote / bid process was very professional by Majestic sales rep. Mr. David Weems. He was punctual, prepared and professional. He was the only rep. of the three companies solicited that physically inspected my existing unit, the inside of the home and checked my math for the size and type of furnace needed (BTUs, etc). Bid and cost was fair and in-line with competitors. Installation was completed the next day and in professional manner. No issues. Majestic is now my HVAC company going forward.

Don S

A/C stopped working after 6:00 pm at night. Temperature was 85 degrees inside the house. A call to Majestic Air and Kyle came to the house after completing two other calls. He very quite pleasant, went right to work, he explained everything and immediately resolved the issue. It was a great experience, a/c started working and within an hour the temperature was down to 72. Kyle finished up after 10:30 pm. I will continue to use and recommend Majestic Air.

William C

We have been using Majestic for several years now. We first bought a split-unit for a back bedroom, then have been using them for semi-annual inspections. They always do a great job and the technicians are always professional. Javier did our last A/C inspection and we look forward to seeing him again.

Reza Zinolabedini

I always used Majestic Air Conditioning to repair the HVAC System. They are honest, helpful, friendly, perform quality work, and above all have the good valve pricing. Once the Majestic A/C repairs the system, you know it will work great and you don't need to call them again. Our furnace stopped working/broke during the Texas hard freeze. I called Majestic A/C in the morning and they were here before the end of the day as was promised. Also, I have a friend in different state who owns his own HVAC business and I always have checked with him the problem and pricing before calling Majestic A/C and each time the Majestic A/C price was right on with my friend estimated price and the problem with the HVAC system. That is the reason I know Majestic A/C is a Honest Broker. I have and will continue recommending them to my neighbors because I know THEY are here to help.

Mark Welch

Majestic Air as always provide excellent service. Our Heater went out when the cold weather came. Majestic came out the next day and diagnosed and fixed the problem fast. Kyle McFall the technician was very friendly and Knowledgable; I would recommend him to anyone!

Rob Watson

After meeting with several AC companies we decided to go with Majestic. Justin Tubbs, our technician was very professional and knowledgeable throughout the entire process. It's never fun to purchase a new AC unit but when you have to its nice to have excellent customer service and a reliable technician!

Tanya Lawrence

My heater stopped working in the middle of the night when the low was 35 degrees. Called Majestic AC first thing this morning and they sent out technicians to fix it. Both were very friendly and worked quickly. Now my heater is working and my home is warm again. Also appreciate that they sent a text message with arrival time and information about and picture of the technician arriving.

joshua andrew

Through these troubled times my technician still came out for a routine maintenance. He showed true knowledge on my system and explained it to me so I’d understand. On time and made sure to have booties and face mask on entire time and thank you for that. I would suggest this company to neighbors friends and family.

james barr

Kyle, the service technician, was polite, courteous and obviously knowledgeable....I enjoyed talking with him and learning from him. I would certainly recommend Majestic to anyone needing prompt and professional a/c service.

Shawn Thomas

I recently purchased a residential a/c from Majestic a/c. I made the choice to utilize Majestic based on other customer reviews and the fact that the company had been around for 40 plus years. David Weems was my salesman and I would not recommend him or his services. Originally he appeared trustworthy and caring about maintaining the company's high reviews; however, that quickly changed after he sealed the deal on selling the me the a/c unit. Weems originally provided me with an invoice that reflected a 5% cash discount and then a few days attempted to provide me with an invoice that only reflected a 3% discount. Mistakes happen, I get it but own the mistake and be honest. When I confronted Weems on inconsistent statements that he had made, he acknowledged that he had changed the numbers and blamed it on his boss. Furthermore, Weems preached all of this customer service stuff and follow up; however, my unit was installed a week ago today and I have not heard anything from Weems. A simple text message or call to ask if the installation went well would have been great since he was not present during the install. Poor follow up, lack of transparency, and poor customer service for Weems. On April 1, 2020 I finally heard from someone from the company in regards to collecting payment. I made arrangements for payments and then asked if someone was going to follow up with me as Weems had promised. She said, "yes" I will get someone to come out to inspect the installation of the unit. The same day a tech from the company showed up and inspected the installation. I pointed out that one of the ducts were crimped in the attic which was restricting the air flow and that cold air was being blowing into the attic from some other poorly sealed ducts. He promised that he was going to get someone out to correct the installation issues that should have been taken care of during the initial installation. Today is Friday, April 3, 2020 and I still have not heard from anyone from Majestic regarding fixing the installation issues. I will adjust rating as the issues are resolved. I just want others to informed and know the issues that I have experienced with the company. No company is perfect but customer service, honesty, and follow up is essential. On Monday, April 6, I received a follow up call from Majestic regarding fixing my a/c installation issues. Today, Kyle from Majestic was at my home bright and early and fixed the installation issues as well showed a genuine concern for assuring that the customer’s needs were met. If it was not for salesman David, I would rate the company 4.5 - 5 stars.

Michael Smith

I can not say enough good things about Justin and his crew at majestic air, they are clean and professional, Amazing people to deal with. Mr. Tubbs went above and beyond to make sure my family was 100% happy and knowledgeable with the equipment installed. Will recommend to anyone needing ac work.

Marc Jackson

Kyle was my technician and he was a great ambassador for your company. He worked diligently to provide the best customer service for me possible and left me with an A/C unit that functions better than when he arrived. Top notch employee and top notch company to work with at a price point that wont break the bank. Thank Y'all!

Diane H

Just incredibly dependable, with endless professional knowledge and expertise. They are friendly, trustworthy and efficient. No better service company for all your HVAC needs. We have used them for the past six years and the service remains extraordinary.

April Lopez

Third time using Majestic Air Conditioning for our home AC needs. This time our old system was beyond repair and needed replacing. Got a great price and excellent customer service. Thanks Justin, Ulysses, and Install Team! We highly recommend Majestic A/C!

Jaypee Betts

In 2013 my wife and I never expected our AC unit to go out in a 5 year old home but when it did we called every company in the area but no one could make it In such short notice. It's the middle of July and my wife is 8 months pregnant. A neighbor came to me with a card with Majestic AC and said they were good people and I should call. I called them immediately and was told that the fastest they could be at my house was 730pm, it was 6:00pm, I was ecstatic. The technician was friendly wore booties to protect my floors and was informative about my unit. In 1.5 hours he had my unit running again and the price was competitive. Also my wife was happy which was most important. Since then I have always used Majestic and I will always be a loyal customer.Thank you Majestic for being there for my family in the time of need. Sincerely JP Betts

PM Mitt

My experience with Majestic A/C Inc, and review: Majestic A/C Inc, Integrity: 10 ++ Majestic A/C Inc, knowledge: 10++ Majestic A/C Inc, commitment to help their customers: 10++_ Majestic A/C Inc, outstanding members/technicians: Debbie, Daniel (resident guru), Vidal, Aaron It is extremely hard to find an A/C service company that operates at such a high level of service and problem-solving knowledge as Majestic A/C Inc. Their word is sacred. My personal review as a member of Oil&Gas’ E&P Industry.

Valerie R.

I have used Majestic twice now and have been extremely pleased with the professionalism and knowledge of their technicians. I originally found them through Angie's List and they were recommended by Nest too. On this last call I had them do a diagnostic on my unit. Right away he found the problem and double checked to make sure. I was with him every step of the way. The tech was friendly, respectful of my house, and showed me where the problem was. I highly recommend Majestic A/C!

Robert S

Kyle was very professional and did a great job at my first maintenance inspection as part of the Crown Club. Appreciated the inspection checklist and the pictures that were emailed to me. No paper; everything was on iPad to make things go smoothly.

AQ Testing Services

As a TDSHS licensed mold consultant, I often identify mold issues caused by high humidity. After years of recommending AC service and repairs and hearing from my Clients that the AC company said their units we performing fine and no repairs were needed only to find continued high humidity, I found Majestic. Chris Pine and his technicians immediately understood the problem and have corrected high humidity issues for our numerous Clients. I will continue to send my customers to Majestic. I highly recommend them to everyone!

GL

Majestic Air explained in detail various options we could choose in selecting our new A/C units. They provided us with information and written prices for our options. They did a great job in installing our new A/C units, heater, and duct work. Also, the job was completed on the day and within the time frame they quoted. We highly recommend them both for new installations as well as maintenance on heaters and air conditioners.

Elizabeth Christo

Majestic technicians quickly identified the issue (5 year old clogged filter in the attic) and remedied the problem quickly. The whole upstairs filter unit had to be replaced - $500 later, but I am happy that the problem was identified and resolved. I'm very pleased with their service and attention to detail.

coreen kovacs

Very professional, on time, knowledgeable, quick, friendly…I highly recommend them and will to my neighbors!!! Fantastic job! Thank you Vidal and ALL of your technicians that helped. Great job!

Christopher Matheson

Can't speak to a technician or price because I never got that far. I Submitted a service request via the website the evening my A/C stopped working. Got up early the next morning to call them at 7:30am for verification that some one could come out that day. Was told that a tech would call me shortly. 45 minutes later with no word I called back and was told the tech picked up the ticket and should be calling to let me know eta. Another 45 minutes later with no word and was told they can page the tech again and he should reach out but they can't confirm anything. Told them that if they can't verify someone could come today I'd have to start investigating other options. I can't depend on a vauge 'maybe' in this heat so I started calling around. Not a very good first experience at all. UPDATE: Javier has called me back and is on the way now after 2 hours of phone tag with dispatch. I'll update this review once service is done. UPDATE2:. Javier was very professional and was able to quickly diagnose the issue. He confirmed my suspicians and pointed out and explained some other issues I was unaware of . Initial communication with dispatch and call backs could have been better but overall service was great and I've adjusted my rating to reflect this. Will definitely consider using them again in the future.

Melody Smith

Abdiel was very professional and thoroughly explained the entire process.

Kim Boone

Javier and Derrick are awesome. They were on time, polite and went above and beyond to make sure my system was running right. Probably the best customer service ever. The ladies in the office are very friendly too. I highly recommend this company.

robert morgan

I just had a 3 1/2 ton unit in with a new furnace and the installers were great did a very good job and cleaned up all the old stuff.

David Holland

Technician Javier Marquez replaced faulty Dual Capacitor. Very knowledgeable, friendly, and professional.

Jim Smith

David came out to Long Meadow Farms to do routine maintenance and give me some owner training on our controllers and on filter changes. He was extremely knowledgeable and courteous. He instilled trust in the brand and I appreciate his friendly and professional service!

Mark Langston

Very professional service. Technician David was thorough and informative. He diagnosed the issue and let me know repair costs and options up front. I will use Majestic again.

William Magness

Brian, from Majestic air just replaced all our units. He oversaw the job daily, great install crew, fair pricing and very knowledgeable. Great company and great service.

David Hodgins

Very responsive on a holiday weekend-Rudy, the AC technician, was outstanding-attitude, commitment, problem-solving skills, quality of work – just excellent!

Upendra Katragadda

Mr. Daniel is our technician to do service on our air conditioning units. This is 8th year with these guys. Everytime they arrive on time or ahead of the appointment and perform the functions in a very professional and also in a personal way. Mr. Daniel spent time to explain to me the processes and fine tune the systems. Very personable and pleasant and very professional.

Angela Coleman

Majestic AC was amazing, professional, and did not try to up sale me into something. I will definitely call them for all my AC needs.

Bob Kalish

Excellent appropriately designed system. Technicians and workers were knowledgeable efficient and courteous. Great follow up and training for use of new system . Could not ask for more from David, Juan and the crew. Highly recommended

Victoria ebro

My son, David Ebro, is your faithful customer! Why? Your service from the inception of advising the date or service, until, in today's case, Delightful DANIEL, obviously a professional in his field of work, but also a heart of gold and compassionate GentleMAN of GentleMEN! Thank you. Forever Appreciative, Vicky Ebro

Ven Venson

I was interested in a mini-split and David. W. from Majestic provided an evaluation. He was excellent: honest, courteous, knowledgeable and professional. Would recommend him without reservation.

Malcolm Jackson

Majestic Air was prompt, professional, knowledgable & accurate in his assessment of our air conditioner that mysteriously stopped working overnight! We went through 2 unnecessary nights of being with no air because all we had to do was call them & the problem was fixed! I'd recommend this A/C Service to anyone! Thank you Majestic Air!!

Frank Cabrera

The installers were very professional and efficient. The representative seemed to be knowledgeable in his field. The follow up after the install was much appreciated.

Elisabeth Stavinoha

I really appreciate the text with photo and information we received with regards to the gentleman coming to our home. He was super professional and thorough. He was detailed in answering my questions. The office was very quick to get is in the schedule as well!

michael pierce

Im sorry my first review was one star. I meant to give Air Majesty one star. They are terrible. You guys have great reviews wish we were using you. We would not be sweating our butts off.

Red Hendrix

Majestics technician did a good job coming in to evaluate problem with heaters and said that someone be out to fix problem with dampers. At this time I have not received a follow-up explanation as to when they will schedule yo complete the job. We are having company during Christmas Holidays and when I checked thermostat this morning it was 55 degrees in the guest house. Please complete job in the next few days please.

Charlie Newman

Majestic AC installed ducts and vents for a room addition and did a great job! We use them to service our 2 ACs and heaters. They are a great company to work with always friendly and knowledgeable.

Cody Warrick

I've lived in my house for two years and have a 16 year old HVAC system. I wanted it checked before kicking off the hot Texas summers. Shopped three companies before calling Majestic-Air. Decided to go with Majestic-Air based on how they answered their phones. Receptionists are quick and cheerful. Their service is no different. I called on a Thursday. Technician was scheduled on Friday. He arrived on time, and I had a 30 minute notice before he arrived. Tech was quick, knowledgeable, and answered every question I had before leaving. For working in a service industry, Majestic Air Conditioning definitely has the service part figured out. I would highly recommend to anyone asking.

Cindy O'Connell

I’ve never seen men so polite, so considerate and clean!! They made sure they put paper down everywhere they worked. The job was done in less than two hours and our new air conditioner is fabulous!!! We will always use Majestic!

Carol Marino

Excellent service. Highly recommend Aaron!

Ralf Nevares

Outstanding service from the time they answered the phone to the time they finished the jobs. They are always polite, professional and best of all completed a quality job at a reasonable price. A real pleasure to do business with Majestic. Highly recommend.

Ramiro Martinez

Like always, superior and quick service. I been requesting Javier for years as my technician. Javier is very detailed with his work and more than anything very honest with his findings and recommendations. Thank you again for a great job! -Ramiro

Lisa Cushing

I used the texting feature offered via their website to ask if they serviced the type of unit I needed help with. I don’t recommend this - just call. No one got back with me until I asked again the next day. Aside from that, Daniel was our technician and he was amazing when he arrived. Very knowledgeable about mini-split units, and got the unit working again quickly. I will be calling them again the next time we need HVAC service!

David Murphy

Most professional and courteous people I've ever had the pleasure of dealing with. Have had them service several of my units on different homes and they always off a choice of you want to do and what they recommend. Well trained by Train several years of experience in the field. All and all a good experience dealing with them. Dave D&D Property Management LLC

Stan Schoen

It's all about people and Majestic and Chris Pine are first class! Chris is 3rd generation and after a lightning strike my a/c was inoperative, when I contacted Chris he was easily and always accessible even providing me with his cell phone # and encouraging me to use it and I find that to be a rarity. Chris sat with us for a few hours, in the heat, explaining what they were doing, how they were doing it and just basically making sure I understood what was going on with my new system. This was not a sales call on his part, it was more of a personal service, friendly, wonderful visit. Perhaps even the better part of the story is their technicians - David has been working with a/c's for 29+ years and he and his team (sons, grandson) put in my 2 units within 8 hours on a 100+ degree day because they understood how badly you need a/c in Houston and wanted me to have both units up and running in the same day - mission accomplished. David was very personable, professional and very busy guy running up and down from the attic to the outside unit and even gave me a lesson or two about parts of the system and what to look for. Just a great guy that knows a lot about his craft and David and his team did a great job! Thank you David, thank you Chris.

Gemini Vandrey

Daniel arrived on time, was friendly and professional, and didn't try to sell me things I don't need. The preventive maintenance package is reasonably priced and I got an appointment right away. No complaints from me.

Cuong Hoang

I used AC Majestic last year to replace my Downstairs AC/Furnace in 2017. They did a such a great job, that this year 2018, I call Dustin Harris again to replace my downstairs unit. Dustin Harris was the man responsible for the jobs and he is the reason I go back to Majestic AC.

Abe Mendez

My technician Ulices was thorough , patient and awesome ! He went over a few more things and checks / tests to make sure my new home was running right ! What a rock-star tech and company , keep up the good work and thanks for following up !

Judy Emery

I had used another company in the past and they always left May AC system with things left incomplete. Recently a remodeling company accidentally turned off the power to the AC. I was without AC in TX heat! Magestic to the rescue. Quickly solved my issues. Replaced media filter and made sure others wouldn’t accidentally shutdown my system. All for a very reasonable price. I’m super pleased. I will recommend them to anyone that has had AC woes.

Leslie Lewis

Javier was exceptional today...very clean uniform, very polite. Explained about dehumidifier filter, media filter, the resetting of thermostat, labeled date filters were changed...very patient and thorough! I’ll definitely call majestic again! Thank you!

W TooGerman

Technician was knowledgeable and courteous. Company called before arrival and sent image and credentials prior, very good on that front. Only issue was cost. Had WiFi thermostat installed which required some wiring to be done. There were three fees, one which should have been waived. Fee for wiring, fee for equipment install and fee for diagnostics / travel which was $60. The last one should have been waived or reduced. Overall $350 plus thermostat cost, around $450 total. Caveat Emptor...I was not...

Jeff Nuzbach

Vidal answered all our questions and didn’t try to sell us anything just to sell things. He was on time and professional and offered great solutions to keep our units running. I would highly recommend them for any and all HVAC needs

Julie Martineau

The office staff kept me posted about the technician’s ETA as his previous job took longer then expected. The technician found the issue causing the excess exterior drainage. Great job! Very friendly!

John Roberts

Great in every way! Prompt response to my issue! Provided me with multiple options and explained each in detail. I called at 8:00 PM to schedule service. My call was returned within 30 minutes and my service was scheduled for the next morning! Ask for Justin Tubbs...he will make sure the job is done correctly and promptly!

Michael Keig

Derrick rescued me from a much more expensive system and we are really pleased so far with our Daikin AC/heating unit. We got a great system for $5,000 less than a similar unit from a different brand. Super great company and a great experience all the way around!

Anil Nath

Ulices Gonzalez is an exceptional tech. His courtesy, communication, professionalism and system knowledge is impressive, he always goes the extra mile. Thank you sir for your service, and for maintaining the air quality and units in both of our homes. The Nath family

Edwin Houthuijzen

Juan and Juan were hard and efficient workers and finished the whole job in eight hours to our satisfaction. At a very fair price too. Highly recommend!

Patty Evans

Majestic Air Conditioning checked every box and them some! After having multiple (6) other companies came into my home to provide me with consultations and estimates I still felt like no one was solving our heating and cooling issues at the root of the problem. The prices were outrageous and no one spent the time to properly access the situation. Justin with Majestic was the first to evaluate our current system, diagnose the issues and propose real, affordable, problem solving solutions. Majestic's products, service and pricing are far superior to any other competitor we had walk through our front door. Majestic exceeded our expectations!! While other companies suggested larger tonnage on the units we needed to replace, Justin looked at the whole house and diagnosed the root of our air flow and humidity issues. increased tonnage would have cooled too quickly and worsened our humidity problem and drained our wallet. Justin determined what we needed was appropriate tonnage with the addition of warm air returns which we were lacking enough of. He even noticed all of our vents were for the wall not the ceiling and helped provide us with new vents and installed them. Justin assured us that after Majestic was finished replacing the AC and furnace for both units that our home air quality and circulation would be unrecognizable. He said it would feel like a whole new house. He was right!! Our rooms actual cool, no more humidity and mildew, my children actual ask me to turn off their ceiling fans because our new systems cools so efficiently they are too cold!! This is a first for us :) Just simply can not say enough positive things about our experience, the knowledge and professionalism, the outcome and the price!! 5 out of 5 stars. Don't waste your time getting quotes from any other companies, Majestic is the answer.

Gerald Lange

Daniel was my tech. He was honest, polite, and figured out the problem in minutes. I would highly recommend Majestic air and hopefully I won’t need anything else done to my ac system but if I do I will ask for Daniel again Thanks for everything Jerry

Jordan Jacobs

We got our first AC unit from Majestic in 2014, at the time we price shopped and got quotes from 3 other companies but because of the professionalism and knowledge of their salesman and their ratings through angies list we used them. The install was flawless and the entire system was removed and replaced in an afternoon. The techs were on time, courteous, professional and left no mess. It was as a direct result of that experience that we called Majestic AC to replace our 2nd AC unit, a 4 ton Trane, without price shopping because we knew the service we could expect. From start to finish the experience with our salesman Justin Tubbs was straightforward and hassle free. They offered excellent options on equipment and financing and were in regular contact with us throughout the entire process. On the day of install it was just as before, the techs were on time, professional and left no mess. If we had any more AC units to replace there's no question we would use Majestic AC again. I highly recommend them.

G. Johnny M

Majestic AC recently came out to my house and took care of my air conditioning. I have a large dog and they were able to recommend the best filter to help take care of his hair and reduce the smell. We also were very impressed with Chris's outstanding knowledge of the systems and he treats his customers with the utmost respect. We will be lifetime customers of Majestic AC!

Rick Elkins

On 2/25, Majestic AC(MAC) replaced 14 yr. old a/c & heating system with 18 SEER Daikin Fit 17 after research and technical assessment of our home with MAC. MAC sent out home eval specialist and Alan was super in finding me the right deal for our family from Trane, Goodman, Amana & Daikin. Most offered interest free financing. Better air quality, proper air distribution and humidity control were important to this project. With system selection the install team was great in controlling dust/debris & an installation manager visited the site during the install. After install and cleanup, the sales team visited to ensure our satisfaction. Very pleased with the install at this point, and highly recommend MAC for new installs and service work. We have used them in Kingwood and Humble for more than 12yrs and always more than satisfied with their delivery of services including pricing.

Jason Binder

Vidal did a great job servicing our heater before the cooler months. He with timely in his arrival. He explained everything that he checked and provided picture for further clarification. Great service!

thad titone

Vidal was very professional and did a great job of explaining the problem and preventative maintenance. Please give him a raise or a nice gift card or some kind of recognition. Excellent customer service.

BONITA KAY

Majestic A.C. is the place to go if you need professionalisms and efficient technicians. My technician was Ulices: Who was very knowledgeable as well. From the get go , He figured out what was going on in my home. Decent and fair pricing is what you get from Majestic. Am changing my current A. C . Company to Majestic ASAP!! Keep up the awesome job!!

Kevin McGlothlin

I am extremely picky customer and demand high quality work. Majestic is the only HVAC company I would trust to work on my home HVAC. With Majestic you can expect a clean, knowledgeable, trustworthy, technician who shows up on time and #1 goal is pleasing the customer. Work Performed: All new duct work, dehumidifier, thermostat, etc During Hurricane Harvey I was without power for days. Their technician Derrick went ABOVE AND BEYOND to make sure my AC was up and running. If there was a 6th star I would give it to them. Derrick ... you are they best ... thanks again for all your help!! Kevin - Spring Texas

Julie Adams

The technician (Vidal) was very professional, courteous and knowledgeable. He explained everything to me in simple terms. Mine was a simple fix so I was only charged for the diagnosis, which was much cheaper than the other places I called.

R CJ

Update, October, 2019: Two years in, and I'm still very happy with the system and the service I get from Majestic. There's a small factory-related glitch with the thermostat that was just discovered and Majestic is replacing it under warranty. No complaints. Still 5 stars. August, 2017: I'm so completely impressed by the quality of workmanship I received from this company! After buying a new home that the prior owner had neglected, I was in desperate need of an entirely new HVAC system. A fellow named Justin came out and performed an actual Load Calculation (AKA a Manual J Inspection), took me on a tour of my existing dilapidated system, schooled me on the science of HVAC, and gave me several quotes for possible replacement systems. I could tell immediately that Justin knew his craft very well because I'm a former US Navy helicopter mechanic, and I have a Master's degree in geology. This experience was like getting a quote from Mr. Science. Seriously, when Chuck Norris needs a new HVAC system, he calls Justin on Speed Dial. I will be a customer here for as long as this company exists. Thanks for doing the BEST inspection and installation I've EVER seen!

Robert Carr

Painless. Showed up, did the work. Didn't have to follow up at all.

Eric Valdez

Brian was informative, fair and very friendly. Juan and Juan were prompt and extremely efficient. Overall the team went above and beyond. I highly recommend their services.

Tracie Beckman

We've used Majestic for over 4 years, and have always had a great experience. Vidal diagnosed and repaired our problem quickly and with great professionalism. Thank you Majestic!

Ben Spivey

I requested quotes from a few companies to replace my AC system. The representative from Majestic, Justin, did a thorough job confirming the replacement unit size. He also explained the reasons why the current system was retaining more water than it should and how the new unit would improve airflow. They also provided a fair price without up front negotiations.

Venus Sagun

Majestic is reliable and trustworthy the staffs are very professional and knowledgeable to their job Mr. Dustin Harris and his Crews are awesome they explained and oriented me how to function and use my new AC. They even offer the best brand “Trane”. Job well done 👍 guys 😍 thanks again 😊 …

Patrizia Maglara

Installed float switch & shut off valve ( bundle)

Belive in Jesus Glory

My AC was not blowing cool air. And the compressor was not functional. So called Majestic AC service. The technician (Vidal Mireles) came on the same day. He figured in couple of minutes that the capacitor dielectric got shorted out. He replaced the capacitor and checked the refrigerant in all 3 units i have. Finished the work on 30 minutes. AC is functional. The total cost including labor is around $220. He was very good at fixing the problem. I am very much satisfied with Majestic.

Makayla Modeste

They were very professional , honest and clean . Gave me a lot of information answered all my questions. I was very happy that I picked this company to install my AC unit and furnace . Thanks Dustin and crew !! I will definitely refer Dusted and his crew . Thanks!! Karen M Modeste

Annette Stolleis

Majestic has done a great job for the last 6 years keeping our AC and Heating systems operating and in great condition. They check all points thoroughly and explain their report so that Non HVAC people can understand. There's a comfort in that process!

will download

My son called on THU and said the A/C was not working. Had a local guy out on FRI (recommended by folks I knew from a close-by neighborhood) and they said the Blower Motor and Assembly (fan blades/squirrel cage) needed to be replaced. Sadly, this same blower motor (but not fan) was replaced just a year ago and now has already failed....and apparently damaged the fan as well. Took the advice of this new local company and had both replaced, for a figure in the four (4) digits (OUCH). Seemed to be working fine, but overnight that same night apparently my compressor also failed (or had it started failing already and caused the other issue.....will never know for sure). Unit is twelve (12) years old and I felt a bit betrayed by Carrier.....maybe I expect too much. Had used a couple of different folks over the years but hadn't yet found anyone I felt confident in using as my permanent A/C service company. This new experience continued that trend. So, decided to have multiple service companies check out the entire situation and make recommendations about by best alternative(s). Started with another local guy (recommended via Nextdoor); added a local company (recommended by Angie's List); added two large nationwide providers [Sears; Costco] via internet searches; finally added one additional vendor, Majestic A/C, based on the recommendation of a long-time friend, Dean, who lives close by (this friend is known to be "very thorough" in all his dealings so I really trust him). I previously had never heard of nor had dealings with Majestic A/C. They did not come up in my search options because they are based out of Spring and I am in Rosenberg. All my appointments showed up on-time and were easy to work with. Not all felt a detailed inspection was necessary and just ran with the idea that my compressor was bad and needed replacement. Majestic first sent a technician (Ulices Gonzalez) in the AM who performed a thorough evaluation. Ulices also explained in detail what he was finding and information about how he was confirming that the diagnoses was in fact correct. The confirmation was in that my compressor was bad. What to do next? I had been researching, if I had to replace the unit, what type of system should I consider....Single Stage [what I had now], Two (2) Stage, or Variable Stage? After looking into these, I was extremely confused. Ulices sent what he had discovered to Justin Tubbs, the Majestic A/C systems design consultant. Justin showed up the same evening (though having to travel from Spring) and did an evaluation of my home layout and existing system [a single five (5) ton unit instead of multiple smaller]. Justin reviewed the alternatives with me and fielded every question I raised with regard to what they had found and the impact of the potential choices. Majestic A/C stood out for a number of reasons. They went further in the evaluation, noticing other things (which may have contributed to my problems thus far) that no other vendor had addressed, or thought to address. First, they pointed out that the size of my plenum was an issue because all the ducts were crammed together there was not proper spacing, causing a static pressure issue....and possibly contributing to the failure twice of the blower motor. Second, they discussed with me the advantages of a media filter. Third, they were aware of all possible Rebates I would be eligible for and they do all the paperwork and take the savings off the top of their bill....no waiting for checks in the mail. Lastly, the cost of their proposals (Trane equipment) were less than the others I received. I went with the Variable Stage unit (better efficiency; humidity management) and was able to get it for less $$ than most of the other proposals offered for a Two (2) Stage solution. I decided against any further repairing of my Carrier unit because of the multiple failures and possible design flaw in it's installation.

Bubba Jones

Very professional. I like how you get a text message with a picture of the tech when they are on the way to your house. It make you feel safe to know who is coming, and if it is not them at the door, then don't open it. Just want to tell the owner of Majestic A/C that in today's times, that is a huge benefit and great idea.

4lunester

Majestic has always been a good company for conventional residential HVAC and glad that they have taken that mindset into the ductless systems. I would recommend anyone in the market for ductless, or looking for a company to handle the routine year check ups to give them a call.

Joel Hamilton

I feel like finding a good HVAC technician is equivalent to finding a good mechanic. Hard to come by but once you find one, you better hang on to them. This summer I went through two different companies that were taking me for a ride with number of problems and excessive charges for warranty covered parts. I finally found Majestic through a referral from the Trane warranty department. Derrick came out the same day that a tech from another company told me I would need to replace the compressor. It took Derrick less than 30 minutes to fix my unit, save me thousands of dollars, and teach me a valuable lesson in being a smart consumer when it comes to A/C repair. I've learned a couple of lessons this summer: 1) It's Houston spend the money on routine maintenance for your unit much like oil changes or medical check ups. 2) Always make sure what people are telling you passes the smell test. 3) Be a smart consumer and eventually you will find someone that takes pride their work like Derrick and Majestic.

G C

Very knowledgeable tech, very good work, very satisfied.

Ben williams

Justin is beyond exceptional. Professional more then myself or my wife could've hoped for. In home detail for HVAC, descriptive breakdown of whole home system and what was needed to improve efficiency and over all comfort. Without question well worth the investment. Install team is professional and respective. Very clean and curtious.

Donna Turner

Always a positive experience with Majestic Air. Daniel was on time, courteous & took the time to explain the assessment process and his findings. Wish all service providers were like Majestic.

christina blake

Majestic Air Conditioning installed my unit. I came to rhem by the way of Lowe's Home Improvement store. From the first measurement and bid to my service 2 years later every interaction has been professional.

Sherrye Atnip

The service men were so nice. They explained everything they were doing and gave me information on all the were checking as the did it. I also liked that Majestic sent a text prior to the service men arriving with their picture. Great service!!!

Ben Backor

Ulicies was great! Very professional!

Chris Matson

As a property manager, dependability, integrity, and quality of work are imperative in the vendors we chose! Majestic hits a home run on all accounts. We couldn't ask for better service.

Gloria Salas

Majestic sent one of their most knowledgeable technicians to our home. He did a yearly maintenance to our HVAC system. He was courteous and was genuinely interested in the operation of our system. Great guy Mr. Vidal Mireles.

Ricky Graham

Majestic Air Conditioning is a great company. Chris took time to explain why I needed the system he recommended and worked hard to get it within my budget. Very knowledgeable.

Laverne Tagtmeyer

Very nice young man who explained the problem and had the ability to fix it.

Rachael Henderson

I cannot say enough AMAZING things about Vidal and Majestic. I love knowing how things work and asking tons of questions—Vidal answered EVERY SINGLE ONE!! He also explained exactly how my system works, where the problem was, how he fixed it, and how I can prevent this issue from happening again. He even went up in the attic 2 additional times because I had more questions about the functioning of the unit and he explained them again! I have never felt better about a technician more than Vidal. I could keep going on, but really, just call this company for ANYTHING AC related!

Jim Crouch

Very knowledgeable and professional. Showed up on time, quickly diagnosed the issue, fixed it and double checked the entire system (we have 3)...Provided us with some D-I-Y maintenance tips as well...well done!!! Just use them- you won’t be disappointed!

VALIANT THOR

Called Majestic to do a PM on my aging AC unit. When I was told my unit was on its death bed I was put in touch with Justin for an estimate. The only thing I know about AC/heating units is that there are no cheap options. Despite that, Justin broke it down for me. He explained every detail and every cost associated with a new unit. He made a difficult and costly decision a little bit easier. So I'm happy to have worked with Justin and happy that Majestic was my AC choice. Thanks.

Archi Lot (Archilot)

Five Star service by Majestic AC. My old system was going bad. A technician from Majestic checked on it and informed me that he honestly would not be able to tell if it is going to die in one day or in two years. I appreciated this approach. And I started the process with Majestic AC to find a replacement. My old AC died on a Sunday and the crew from Majestic were in my house on Monday morning installing a new system. By the afternoon my house was cool again. This is so appreciated considering Houston's heat.

Sara Montazari

Entire staff is so friendly! Javier did a great job servicing my AC and guiding me to be a better home owner! Thank you so much!

Arral Dunn Spriggs

I have had to make a service twice since moving into my new home last September. The technician has been prompt, professional and very understanding of my situation on both visits. I have been very pleased with the level of service.

David Rusk

A neighbor recommended Majestic A/C after having a new HVAC installed by them. I called and Justin Tubbs came out to talk to me about replacing my 22 year old HVAC. He's very knowledgeable and did a great job explaining the options in HVAC systems. Absolutely no pressure in his presentation. He provided quotes for 3 choices and the quotes contained the details of what would be included. He showed up when he said he would and the install crew showed up when he said they would. Clean up after the job was perfect. I'm pretty picky and they pleased me. I highly recommend Majestic A/C!

Dorothy Robertson

I called them on the evening before it was late and Debbie listen to my cry and said we can put you down for tomorrow between 1and 5 I said that was fine and i would call her in the a.m. and I did just that she told me that would call when they was on the way to my house and did it only took about 10 minutes for him to fix the problem this is a very good company. Thank you .

STEVEN SHUTE

Every contact with the company was handled in a friendly and professional manner. They called to confirm the appointment. They they called and texted to give me the name of the technician that was on the way. Very nice people. They did not try to sell me anything extra.

Chris Goodrow

Tech was professional courteous and experience. He explained everything and explained how he was going to fix it. We were pleased. Thanx Dan!

Denis Maxson

Matthew was a total professional. I signed for twice yearly checkups. Thank you.

Pete

This far have only received a diagnostic from Daniel. Very informative and knowledgeable expertise and friendly. Look forward to working with Majestic in addition to providing reasonably costing over competitors.

Wesley Brown

Vidal was ever the professional, working through the mud and rain and darkness approaching to get my AC working. He explained what happened and what needed to be done for the repair. Great job. Thank you.

Carol O'Neill

Technician was on time, efficient and very courteous. I am always satisfied with the service received from Majestic Air Conditioning.

Kate Perschau Wong

Kyle was incredibly professional and fixed our issue while explaining everything that was being done. I highly recommend this business! Kyle was top notch.

JOE LEO

The technicians are extremely knowledgeable and professional. We feel confident in their experience and technical ability. We have found Majestic to be very trustworthy.

Cody Prentice

Vidal was our HVAC technician, he arrived wearing a mask and respected social distancing practices. He was thorough, knowledgeable and professional. We will continue to use Majestic.

Pat Woods

This is our first experience with this company. We were very impressed with the technician. He had an excellent knowledge of our issue, explained it very clearly, and was very polite and professional.

Michael Davis

Excellent - We have been using Majestic for the last 8 years. Always highly pleased with their reps and services.

John Smith

All 3 different technicians that we have used were very professional and did their work quickly with no call backs.

jonlin

Techs were great. Problem identified quickly and resolved. Also added a gateway for 2 thermostats. Very professional, friendly and knowledgeable.

Kris Hansen

Incredible attention to detail from quote to installation. Tonight is our first night with our Mitsubishi and it already feels amazing! Strongly Recommend! - Kris

Danette Mordente

Vidal was very professional, pleasant and explained in detail what was going on with our AC. He was able to work quickly to get us cool again. Thanks Vidal!

Christopher Kelly

They were very professional - both sales and install team. New AC is working great and looking forward to reduced electricity bills.

EJ Maz

Daniel was excellent! He explained the issues and the solutions. He was extremely thorough, polite and professional. I would highly recommend.

James Augsburger

They are very professional and efficient. Kyle was very knowledgeable and friendly. I will never call any other A/C repair company. You people are awesome.

Cheri Howard

Great customer service - they installed our new AC & furnace and have been doing maintenance every six months. Very thorough and efficient.

Emily Bowers

I always enjoy the semi annual visits by Majestic AC. The representatives are always competent at what they do and a pleasure to visit with. I have used this Co. since I moved to this house five years ago, including replacing system.

Foreign Hair Boutique ,LLC

Chis has been awesome with providing great customer service and making sure that my needs are met. I appreciate him rectifying the situation. I recommend this company to anyone needing ac service repairs.

Donna Lindsey

Majestic does an excellent job in keeping our heating/cooling systems in good working order. Our technician, Ulices, is on time, knowledgeable, and skilled!

Anthony Rolland

Great service and prompt timing. Javier was very professional and he did where a mask. I signed up for another year of maintenance for heat and AC.

Ahmed Serag-Eldin

Exceptionally professional, and reliable with prompt service and accurate analysis of required service. Reasonably priced. I particularly recommend Service Technician Mr. Derrick Dolby. He is particularly knowledgeable and courteous.

Mike Byrd

Kyle McFall serviced the AC unit representative of Majestic AC company. We are very satisfied with the company and ser ices received. Highly recommend! 5 Stars for sure!

Nicholas Hines

Are used these guys to install a brand new system. They just came out for my pre-summer check up. Everybody they send seems very experienced and doesn’t mind taking the time to answer all your questions. I highly recommend them

Jessica Horak

Majestic came out on a Sunday to fix my AC! The technician was friendly and knowledgeable. They are very trustworthy and I wouldn't use anyone else!

Janet DeFiori

Very professional, follows up with detail of service including photos of items serviced. We have used them for 11 years.

William Klinger

Daniel was very polite, professional, and on time. He was very helpful answering questions and provided advice to try and extend the life of our system.

Joe Leo

Majestic is awesome. Very professional. Always prompt - they are there when they said they would be there. Extremely thorough. Patiently explain what they did and what they recommend but not pushy. Very trustworthy. I highly recommend!

Rodney Williamson

Been using Majestic for several years. Renewed their twice a year check Up of both Trane units. A/Cs are ready to go for our Houston summer. ☀️

Barbara Langford

I couldn’t be more pleased. The gentleman was kind, knowledgeable, professional and courteous. I will use this company again and highly recommend them.

Larry Gardner

They diagnosed the issue with the Unit quickly and showed me exactly what was wrong including a ball park timeline to fix it. They will be my go to service company for this system.

m Luca

So it is 100 degrees outside in Manvel in July and I notice the house is at 79, should be 75. I call Majestic at 4:15 pm on a Friday afternoon. Javier is here by 5:30, has the part on the truck and is done and gone by 6:45. These guys rock.

Eddie Garcia

Very professional and thorough. Kyle took the time to answer all of my questions and address all of my concerns. I am very satisfied with the service and will definitely recommend and use them again.

Leo Max

I had a young gentleman Kyle McCall he was on time and in my opinion he did a very thorough job, before he left he made sure everything was working correctly.

Roshni Chikhliwala

We have always had Majestic air conditioning service our 2 units. The technicians are punctual, courteous and knowledgeable.

John Goode

The technician was on time and courteous. The price structure is a bit steep, but they do great work.

Ann Rawlinson

This company never fails me, I have been doing business with Majestic for nearly 20 years. Always professional and they know what they are doing . I highly recommend this company!! Thank you Majestic!!!

Denise Richard

Scheduling was fast and easy. Requested a 45 minute advance notice of arrival and it was honored. Prompt and courteous staff and technician. Very nice experience.

Debbie Williams

Majestic AC was able to make same day repairs! With Houstons August heat it was much appreciated. Thank you Daniel

Karen Obannion

We are so pleased with this companies service. They came out and were extremely professional and their rates were fair. Thanks so much for your hard work, making us cool during these hot summer days.

Rosalind Hamilton

Consistent fast and friendly service! We’ve been with Majestic since 2018 and our service experiences are always exceptional!

Rochelle Times

David W., technician, is fantastic. He worked efficiently. He diagnosed the problem and hady air conditioner fixed in no time. He was pleasant and professional.

Karl Heim

I called Majestic AC to fix my AC and not only did they show up the same day I called for an appointment, their service technicians were super knowledgeable and patient- definitely a FIRST CLASS company!

Wanda Paul

Great experience with a professional company.

Pam LeNormand

The service man was extremely nice and explained all aspects of the service and maintenance he need to do for our A/C unit. He cleaned up after himself and wore a mask.

Franco Sala

Ulices was very professional in his inspection and service of our AC system. He explained everything clearly as he went and before he left he gave clear recommendations for current and possible future needs.

Katie trongo

Majestic AC always does a great job, I’ve been using them for 7 years and they are always professional, make great recommendations and respect the house. Thank you!!

Lucas Sahinen

Technician named Danial knew his stuff, fast, to the point, friendly and provided great descriptions in layman's terms for me. Call Majestic!

Colleen Lynch

They have been the greatest A/C company to work with. Very trustworthy, Efficient and proficient. I appreciate the time they take to educate me on my options.

Lisseth Martinez

Kyle showed up on time. He did a great job at explaining everything! Looked at the things that were concerning me, and overall he did a great job!

Jordan Lynn

Majestic A/C was reliable and knowledgeable. I recommend their services to anyone who needs their A/C looked at. I will continue to use them moving forward.

Marty Paluch

Majestic did a super job from beginning to end. They delivered what they promised. Great personnel and customer service.

CoCo Brigman

Very prompt. Great communication- sent picture of tech, calls and text to communicate. Very impressed with the way they conduct business.

Mark Simpson

Honest and professional. Didn’t try to upsale and showed me a couple of small Problems which were fixed. Kyle and Vidal... good techs!!

Wesley Ryan

Kyle was great. Got my ac fixed quickly and a super friendly/nice guy. I will use them for all my ac needs.

oh citizen

I was extremely impressed by Mr. Watkins’ professional and knowledgeable service call. He analyzed the trouble with the A/C unit, as well as thoroughly explained it to me.

waldo19781

we were out of ac for 4 days due to a zoning board that died. they quickly ordered it and rescued us from the torturous climate. thank u so much for saving our lives

Virginia Viator

Javier was professional and kind. He was informative and explained the repair and what was expected next.

Chris Weller

The technician was knowledgeable, thorough, and polite. HEperformed all tasks quickly and provide a full explanation on the what and why for setting the a/c units.

Keith Brasovan

On time arrival and very friendly technician.

Nikki

I was very pleased with the service I received from Majestic Air Conditioning repair. They provided fast and friendly service would definitely recommend this company.

stephanie brawley

Technician was prompt and professional. AC was fixed quickly and reasonably priced. Will use them again and will recommend to others.

Christina Hamilton

Our technician Javier did an amazing and thorough job on our HVAC work. Excellent service!

Pamela Workman [KPHS]

We are very pleased with the prompt and professional service we received from Majestic. Friendly staff and our issue was fixed quickly.

Pedro Nicolas Rivera

Daniel was very professional and personable and knowledgeable about our system. It was a pleasure to have Daniel work on our AC problem.

The Dolbee Farm

Derrick loves being able to help customers understand the way their systems work. He enjoys getting to know all of his customers.

Charles Robison

I would highly recommend Majestic. They are prompt and do a very good job. Have been using them for over 12 years.

jd blufish

The company was very professional from first contact over the phone, to the in person with the tech and his work.

Joel Reid

Majestic answered the call quickly. We had the AC blowing cold again in less than 24 hours. The technicians were polite and informative.

Chadd Schnell

Very friendly and knowledgeable technician. Found the problem with our A/C unit fairly quickly and also stated the item should be under manufacture’s warranty which is a plus.

Dinah Palmer

Majestic Air was very responsive to my problems and acted immediately with kindness and professionalism even when I was upset. They handled the situation

Dell Van Liew

Very professional and trustworthy. Everything one would expect. Great and very impressed!

Rusty Tuley

I had an issue with my a/c unit not running called at 9 am and was told that they could make it by the afternoon. But to my surprise they called and were able to send a technician before noon, cooling off very fast EXCELLANT SERVICE HIGHLY RECOMMEND

Russell Hooper

Vidal did an outstanding job. Very polite and informative. You have a great, dedicated employee.

John Ryder

Good workmanship throughout. After the crew finished, a supervisor came and inspected their work.

Stephen Thompson

Kyle was very professional and only fixed what was needed. I’ve used majestic several times and they are very trustworthy.

Donald Sabathier

Both the the Techs were personable, knowledgeable and wiling to provide detailed information about thewhat they did..

swiper da sniper

Javier with Majestic Air did a great job repairing my A/C unit & I would highly recommend him.

M Rdz

Service tech was professional and thoroughly checked the HVAC system.

P Jenney

Kyle from Majestic AC was absolutely wonderful. Very kind and polite. Very happy I chose to go with this company.

Kerry P

Excellent and honest service. Always on time. My HVAC system is over 8 years old and they keep it working perfectly.

Jim Tarbutton

Javier arrived prompt;y on short notice. He analyzed the problem and solved it in short order. It is always a please working with him. If I had my druthers I'd have him on all my service needs.

George Navarro

They did an excellent job and helped me with my HCAD issue.

Roma Fore

The technician was Cordial and friendly; Serviced our HVAC system in a timely manner. Put our mind at ease that the HVAC is working correctly.

Deissy Sanchez

The technician came at a fast time. Did his work well and explained throughly the problem. Great job by him.

Sohaib Anwer

Excellent experience.....they installed a 16 seer system for us and everything from quotation to installation and final quality check was done extremely professionally. Highly recommended !!!!!!

Bradley VanDeusen

This was the most experienced and professional technician that I have been experienced they were prompt professional and he even took care of things that were not in our scope originally I am very Happy with their service

clay jones

Came out quick and did a great job at a fair price.

Louise Anderson

They installed our A/C system on our new construction home and also service it. We are very happy with their services.

Greg Cryer

Incredibly responsive, respectful, and cost effective! Nothing but good things to say from helping with older a /c unit maintenance to installing a brand new one!

Leah Lopez

Mr Mesa is friendly and patient in explaining to our questions and concerns.

Glenn Robinson

Highly recommend this company for A/C repair. The technician, Matthew could not have been more professional.

Thomas TEX Wilson

These guys did the best work. 4 hours and I have a completely new AC system completed controlled remotely. Great work!

Betty Reyes

Great customer service. Love the text updates and professionalism.

Dan Bolen

Kyle did a great job. He was thorough, communicative, professional and polite.

kumar arcot

Exceptional work we did 2 installation using magestic both was well coordinated and completed to our full satisfaction

Don Moore

Kyle was prompt, prepared & courteous. He explained everything he did. Highly recommended.

Ross Hyde

Did and excellent job and was a great value. Had me back up and running in an hour or so on a system two other companies couldn’t figure out!

Bud Baranek

Matthew was very knowledgeable and walked me through everything he was going to do and why he did it. Very honest

Kate Robertson

Daniel was so pleasant and knowledgeable and took care of the problem in no time. I highly recommend Majestic.

Rod Howard

I was very pleased with the service provided. My service man was very polite and explained everything to me and I will use them from now on.

Karishma Mandan

Vidal was very courteous and took care of the issues fairly quick!! I was very impressed! Thanks!

Jean Cadenhead

As usual, David did a wonderful job and he is such a nice guy, happy to see him. Jean Cadenhead

Mona Lisa Ott

Daniel was prompt, efficient, and knowledgeable about my AC and service.I have been so pleased with the service the receptionist and the rapid response and scheduling of my service. Thank you

Nigel Lander

Excellent service. Kylie was very professional and knowledgeable. Kept us well informed

Moto Psycho

Service tech did a great job and was very knowledgeable about his craft.

Natalie Truong

Daniel is excellent and the pricing was fair. I would definitely use majestic again.

Ralph Marshall

Daniel (Technician) was prompt, professional and fully addressed the maintenance issue.

renaluz santos

Fast and reliable service with good quality. Saves me a ton of money from the other company that I called first that charging me couple of thousands dollars.

audrey guidera

Very prompt and courteous. Explained what the problem was and made steps toward solving it. Awesome service as usual!

Chris Dieter

Very good job.

Festus Hagan

Majestic is always on time and they do a great job. Thanks Majestic for being dependable service.

Jonathan Kane

Excellent work. Very professional. They also cleaned up well afterwards.

Jason Cepielik

Great job diagnosing a simpler problem than what was thought. Did a great job and saved us a ton of money! Thank you!

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