Reviews of Robert Gibb & Sons. (HVAC Contractor) in Fargo (North Dakota).

Robert Gibb & Sons

129 Reviews

79 Comments

HVAC contractor

HVAC contractor

2011 Great Northern Dr, Fargo, ND 58102, United States

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Information of Robert Gibb & Sons, HVAC contractor in Fargo (North Dakota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Robert Gibb & Sons

Lara Jones

We used Robert Gibb and Sons because they installed the dual AC system in our home with previous owners. They held the parts warranty on our 3ish year old AC system. Unfortunately, our unit had a bad air compressor. Parts were covered under warranty, but the bill was still a shocking $800 for labor. The company was easy to work with and I understand a lot more time goes into the work than the 3ish hours I saw on site, but there was definitely some sticker shock. We will probably shop around next time for more competitive prices.

KayCee Cruz

Highly recommend! I live out of town and my furnace decided to stop working this evening. Cody tried to troubleshoot over the phone, but came right out when he realized I likely needed new parts. Would give 10 stars if I could, I'm so happy to have heat again. Honestly didn't even take 3hrs to go from calling them to having heat. Most places wouldn't even come out here.

Darlene Gryskiewicz

Emergency furnace call over Christmas. I was put of town for several days. Brian Ruud went and fixed the problem!!! Awesome service!

Janiece Teichmann

My 90 yr old uncles air conditioner went bad today. I called the after hours line.at 5:00and told them the issue. Wonderful Kevin was there by 5:30! He checked unit completely and even had to go back to shop for a part but problem was resolved by 6:45!!. I am so grateful for such service! I also learned how to avoid the problem in the future. Thank you so much!!

Matt Sather

They were super great about getting my furnace back working on a Saturday morning.

Mona Fagerwick

Excellent work - installed new kitchen faucet. Arrived earlier than expected so I didn't have the sink cabinet cleaned out yet. No complaints from the plumber (and I'm sorry, I don't recall his name, but he was excellent! Very professional, friendly, knew his stuff!), he just got busy and handed me the items to stash - and he still finished in less than an hour!

Jeff Green

They responded quickly after I called and told them my furnace was leaking water. Turned out to be a torn gasket that they damaged during a annual check up. They covered the service call and the repair under warranty. Very satisfied with their service.

Hannah Olson

Called to have them look at our AC, as a new home owner we wanted to make sure the unit was in good condition. The service tech only checked the refrigerant charge & said it looked great. He was there 15 minutes at the max. We got billed $140 for an hour of service because they include their “driving time”. Very friendly and on time service, but feeling robbed after $140 bill came for 15 min of service.

Jason Manard

When our storage heater stopped working I discovered it may be difficult to fix because it isn't a common type heater in this area. Kip showed up almost immediately after we called and by the following day he had several options on how we could either fix or replace our heater and was very confident their technicians would have no problems with our type of heating system. Once the parts arrived Marty was here early in the morning and replaced the coils in our storage heater in about an hour and a half. Everyone at Gibb is amazingly helpful, they answered all of the questions we had (including the silly ones), and even came in under their estimate for our repairs. I would highly recommend Robert Gibb for any heating repair or replacement issues you may have.

Heather W

I tried calling 3 businesses when my heat went out in frigid weather. Robert Gibb & Sons was the only one that responded. Work was explained along with the cost. Rob was my service person and was awesome!

Marc de Celle

I needed our gas fireplace looked at -- we hadn't used it in a while and were in the process of selling our house, when the real estate home insprctor indicated several issues -- so I called around. And around. And around. Home and Hearth where we'd originally bought it was very unhelpful, Laney's, Home Heating and Plumbing and others either couldn't do it or told me I'd have to wait a month or more before someone could come out to look at it. In desperation I called Robert Gibb even though I didn't think they handled fireplaces. Two days later a great guy came out and thoroughly inspected everything and took care of all issues on the spot! He was also very friendly and fastidious, leaning the area cleaner than he found it. Then the bill was only about half the amount I had expected to be charged! I can't say enough about this great experience except... How Fargo of You! Or maybe: How Robert Gibb of You!

Amanda Van Sickle

First class customer service. We having been working with this company since 2015 and they have done everything to standby their work and earned our trust. We will be lifetime customers. Cannot say enough and express your appreciation! Simply the best. I tell everyone I know to go with Gibb 😉 …

zach mink

Nothing but superb things to say about Gibb & Sons! When our 40 year old furnace finally blew out - one of their techs came out on a Monday, Kip (the salesman) came by that same afternoon, and on Wednesday we had a brand new Furnace perfectly installed and ready to keep us warm! Amazing!!! Last weekend I botched a DIY plumbing project, and didn't hesitate about calling Gibb & Sons again. Pat solved all our problems this morning - with excellent customer service. Such a nice guy, and he didn't mind out Cat playing in the tub while he worked. Thanks everyone!!! Can't wait to work with you again.

Dan Schwandt

Our overall experience with Robert Gibb and Sons on this service work was outstanding, starting with the office staff that answered our initial call, to arranging work and product selection with Mike. Sheldon and Sam installed four new toilets and did two faucet repairs in our home. From the time they arrived until they left they were very positive, hard working and conscientious. The quality of their work was excellent.

Michelle Kaspari

I was very happy with the friendly, courteous, and professional service I received from Robert Gibb & Sons when Technician Bob Wagner did a fall tune-up on my furnace last week. I was especially appreciative when he and the office staff were able to adapt to a last minute schedule change. A small part will need to be replaced on my furnace and I look forward to continued great service from Bob and the entire Robert Gibb & Sons team!

Emily Hagemeister

We love Robert Gibb & Sons for any plumbing needs. Their team is personable, skilled, and willing to take the extra step to provide education on plumbing systems. I'll always call them in the future!

Steven Sperling

At 4:57 pm on 1/30/2019 we noticed it getting cold in the house and our furnace not running so we immediately dialed Robert Gibb & Sons. They answered promptly (as always) and since we are regular customers in their system a service call was easily opened. Our regular tech Vincent noticed the call come in and knowing the on-call after hours tech was very busy (due to many days of subzero temps) he picked up the call (extra mile award here!) and was at our house by 5:30 pm. He had the furnace running within 15 minutes. We are always pleased with Robert Gibb & Son's prompt service, product knowledge, and work site cleanliness.

Rachel Marchand

I moved into a home that the water heater hadn't been used in a year and a half. Pat came in looked at the old water heater, tried everything to see if he could get it running, sadly I needed to get a new one. He was prompt in getting my new one over and went to extra mile to explain what he had done to the old water heater and what he was doing to the new one. He also showed my how to properly drain the new water heater to protect the life of it. I will be calling Robert Gibb and sons again for any plumbing and heating issues.

Ken Mikula

We called for our yearly checkup for our furnace. Travis and his trainee arrived at the appointed time. They were very social an courteous. They were very knowledgeable about the furnace. The service was completed quickly and efficiently. We will continue to call Robert Gibb & Son for services.

Sara Holtan

We discovered our sump pump failed late at night and needed to make an emergency call for service to prevent further flooding. Pat arrived in the middle of the night and took care of the new installation. Even though the damage had already been done, it was a relief to have someone so knowledgeable help us get back on our feet.

Preston Sternson

When we moved into our first house, we knew the 32-year-old water heater needed to be replaced. Kipp and the team at Robert Gibb & Sons helped us through the process, helping us compare water heater options and find the best solution. They also came to the rescue over the winter when our furnace started making loud noises. After sending a text to Kipp about the issue, the service team showed up in less than an hour. I know we can count on Robert Gibb & Sons no matter what!

Pat Suchan

I couldn’t have been more happy when technician Hunter came to our home on a very cold night when the furnace went out. He was on call and it was late. Hunter was at our home in an extremely short time frame. He was very professional, knowledgeable, and informative. He had the furnace working in no time and also offered to show. me what the problem was. That was very important to me. Unfortunately, a couple weeks later the fireplace quite working. Technician, Jessie, came this time. He also was extremely prompt in arriving according to the time frame we discussed. Jessie was also extremely professional, knowledgeable and informative. The problem was tricky to fix but Jessie got it up and running. He gave me a wealth of information that was very helpful. I would recommend Robert Gibb & Sons to anyone. I couldn’t have been more pleased with their professionalism, knowledge and how accommodating they were.

GENE DAVIS

Very nice Young man (Jesse) who took pride in his work & Job, Very Professional, Well Done, Prompt & informative, straight Forward and didn’t try to get me to up grade and buy something I didn’t need. (Not Like the other Plumbing & Heating Companies that gave me Estimates and I felt like I was being taken Advantage of) Best Price! Hands Down! Beat the others price by $700 and Had the Job Done (In and Out the Door) by 12:00 Noon the next day. Great Web Site, Shows you All the Hot Water Heater Types they Carry and The Price right up front, Wish I Would have found them right away. I did business with Another well known Plumbing & Heating Company in Fargo for over 20 Years but Now “Robert Gibb & Sons” is going to be my New Go To Plumbing & HVAC Company to do business with for now on! We are very Pleased and Can’t say Enough Good Things About the Service and Treatment we received, Best Part was the Price $$$$ Thank You Very Much....

Marlys Borkhuis

They had a service person to my home within the hour. The fellow was so friendly—just great! Had my water heater out and my new one in in less than 2 hours! Great service!!

Karen Krebsbach

The Robert Gibb & Sons company has provided us with friendly, reliable and resonably priced service for years. However, they were at their very best when our furnace died last week. In spite of a broken part that needed to be specially ordered, they were able to fix the problem within 2 days! Great company!

Brian Erdmann

I called Robert Gibb & Sons after our furnace appeared to be having problems with heating our home. I called the 24 Hour Service Phone Number on their website and a technician was at my front door within 90 minutes. Troy quickly diagnosed and corrected the problem with the furnace and was very professional. He also provided me with a few pointers to help me get the longest life and most efficient use of my furnace. I am extremely happy with the Service that Troy provided and will be calling Robert Gibb & Sons in the future for any heating / cooling issues that I have.

M Grieger

Jesse serviced our furnace and did an outstanding and thorough job. He explained what he was doing and why. We have a fuel oil furnace and while he was working on it he was very meticulous about cleaning up after every step. He also checked every facet he could check with gauges. I was very impressed with his overall efficiency. I would highly recommend him personally. He represented his company very professionally.

Carly Hearn

I received excellent service from Robert Gibb and sons. Bob Wagner came over and fixed my plumbing issues quickly. He was so kind and patient with me and explained the problems and solutions to me. I would personally recommend Bob and Gibb and Sons for quick and reliable service. I haven’t had any problems since then. Thanks guys!

Jill Geiger

We had Pat install our new plumbing for our remodeled bathroom. I can’t see enough of how professional and patient he was. In a world of time being cut short to rush to the next job, Pat was a fresh of breath air. Smile on his face and went through what all he completed. Thank you Pat!!! You have gained a new customer because of him. thank you!!

Timothy Schwartz

I was going on vacation and my ac went out. I called them and while I was on vacation they came in and replaced my old furnace and ac. When I came home everything was working great. They kept in contact the whole time letting me know what was going on. There were a few things I may have done differently but they are the pros.

Stephanie Aalund

My water heater went out and my technician Steven was there the very next day and made quick work of getting us back on the hot water path! Didn't even know he was there and couldn't tell when he left, that he had been there. Even offered to take a look at anything else that I might have been having troubles with! I will use Robert Gibb & Sons for life!

Maurice Forsgren

The tech was prompt, knowledgeable and professional the repairs where done in a timely manner

Scott Woken

He called ahead to inform us of arrival time. Did exactly what we needed done. Made some suggestions for other options and was done very quickly. Will definitely use Robert Gibb and Sons again.

Shari Gustafson

The polar vortex and -40 degrees (what???) did a number on our 1962 boiler and pipes. I called around town to a number of places and Todd picked up the job, came over to the house earlier than expected and repaired a burst pipe giving us heat again in less than two hours. He was knowledgeable and made a lot of sense in helping us decide our next step. I'm definitely calling them back.

Kelli Bourke

Our AC decided to stop working on a holiday weekend. I called and left a message. I received a call back shortly after I left my message. Bob called, asked me some questions and then I suggested we FaceTime. Because he was so flexible and knowledgeable, my husband and I were able to fix the problem! It was amazing. He was so so kind to help us via FaceTime. I texted that everything was working and he gently reminded me to change our filter at least twice a year! I am so appreciative of his time. We will use them again! Thank you, thank you, thank you!

Josh Jaeger

I appreciated the great response and professionalism of the technician that came to fix my furnace and AC unit. He did a great job explaining to me what was happening with the unit, how he was addressing it, taking care of it and reassuring that he was going to be able to fix it on that one visit.

Lyz Jost

Jesse notified me that he may be late, and then called again before arriving early! Which was great, because then he had time to look at TWO furnaces and save me the service fee on another visit!

Blair fred

My first experience with this company wasn't perfect, however Jason would not rest until I was completely satisfied, which I really appreciated. His customer service, as well as everyone else's kind words who have lots more experience with the company, has definitely earned my return visit for my home repair needs

Johnnie Fischer

Very knowledgeable professional tech came and performed required maintenance for my furnace to run efficiently and effectively. He was on time and did a thorough job

Barry Hanson

Pat was one time and did a great job of replacing my aged water heater. Happy with the installation.

EDS Neuro

I was very impressed with the responsiveness of the technician, the professionalism of him coming into my house and addressing the issue. I appreciated him explaining it in easy detail and reassuring that he knew exactly what was going on and how we could fix it in a very timely manner.

M Huttlin

Great service and very friendly and knowledgeable technicians. I have been using Robert Gibb for all of my heating and plumbing needs for almost 40 years and have always had wonderful experiences.

Mary Wilke

Professionable, knowledgable, and fast! Answered all our questions and installed our battery backup sump pump so we have no worries during power outages! Highly recommend!

Nancy Turrubiates

I have received excellent service! They always answer the phone or return calls promptly. The technicians are knowledgeable about the work and answer questions. They leave behind no mess and prices are reasonable !

Alex Toll

Called them about an A/C unit at one of my rental properties. Had a concern with my bill, called and talked to Jessica and she took care of the issue and was very nice and friendly.

Brian Driscoll

Needed a serious warehouse commercial bathroom update but didn't have any real plans or knowledge on how to do it. They threw some modern plumbing update ideas at me and it turned out very nice

Merlin Beto

Am very pleased with the service I received. Couldn't have been more accommodating! I would not hesitate to refer someone to Robert Gibb. Thank you. Merlin Beto

Steve Jorstad

We will continue to do our service work with Gibb, as they have treated us fairly and their work was very professional.

Ben LaGasse

Technician had problem with tube to pilot but quickly got part and fixed so that heat got back on.

Marcia Paulson

Worked with Austen to replace our water heater. Nice job done! Having them back to work on another project next week!

Karita Shockman

Bob was great to work with. He was friendly, knowledgeable, and explained what and why he was fixing our humidifier.

Clayton Hilmert

They came when they said they would. He got right to work on our 30+ year old tub. A couple hours later the leak was gone and we had a new drain. What more could you ask for?

Brad Heisler

They did a great job replacing a broken valve on a Saturday. Steve Krogsgaard was great to work with. Highly recommend!!

Travis Roland

Had us fixed up fast did a great job and very courteous. Def going to be using them again

John Moen

Bob Wagner was very good. He was personable and answered our questions. It was a good experience and we are very satisfied. Everything is working great. Thank you! 👍 …

JoAnn Mikula

Vince did a very professional and complete yearly furnace inspection. R. Gibb & Son's and will be our 'go to' company for mechanical equipment.

Dan

Do great work fast and efficient. They did a great job coordinating with our roofer to get the project done.

James Teigland

My furnace stopped working and RGS showed up within a couple hours of calling and had it working before the end of the day for a reasonable price.

Dave Gravalin

Outstanding Sales and Technical expertise. Very pleased with new furnace and installation.

Duane Ohm

Great job, fair price and friendly employees.

Charles Klemz

Repair broken outside spigot at residence. On time professional and efficient. Would recommend and use in future.

David Duval

Quick estimate of problem and repair. Service man found problem right away. We

Aaron Jost

Came same day to unplug my drain. Made efforts to keep the mess minimal and was very efficient.

Aaron Mohagen

Had central air worked on. Quick prompt service. Very helpful and honest. Friendly service technician. Highly recommended.

Robert Albin

Very good in helping me find the right part for my brand of toilet.

Rick Baukol

I was very happy with the repair of my geothermal unit.

Katie Carlson

Called after hours and received a phone call back fast, the technician was very friendly and knowledgeable.

roger knudtson

Very professional, neat & clean installation. Excellent work done by Steve. Thank you.

Andrea Rott

I can count on them for good service. They are punctual and knowledgeable

Jeff Anderson

Great customer service and management that backs their employees and ensures customer satisfaction.

Cory Rosenberg

Great service, Jesse answered all my concerns I had. Thanks jesse.

Sam Winter

Fast and high quality service from helpful people.

Ron Boe

Showed up on time, professional, & good communication!

Jessica Landsverk

A company dedicated to customer service and doing the job right!

LuAnne Brosz

Exceptional customer service and very skilled technicians

Brian Ruud

Possitive work environment with fun encouraging people

Kurt J McSparron

Over 100 years in business. That says alot!

Siver GTS

Great Customer Service and very efficient

G Court

Great service and people

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