Reviews of 72 Degrees Comfort Company. (HVAC Contractor) in Des Moines (Iowa).
72 Degrees Comfort Company
811 SW Ordnance Rd, Ankeny, IA 50023, United States
Description
Information of 72 Degrees Comfort Company, HVAC contractor in Des Moines (Iowa)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of 72 Degrees Comfort Company
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of 72 Degrees Comfort Company
Katherine Ball
Pat and Josiah were fantastic! I appreciated their punctuality. They started the job at the time communicated to me and it was completed by the time communicated to me. They were professional, polite, and patient while answering my questions and helping me connect my phone to the new thermostat. They did a great job cleaning up after themselves as well. The biggest shout out I have for them is that they went in/out of the house all day without letting any of my cats escape, something I can't even do on a daily basis. Keith from the sales team was also great. He was knowledgeable and professional as well.
Janice Sage
Pat, Josiah and David from 72 Degrees installed a new Furnace/AC in my home and did a great job. They took care to not scratch or damage wood floors and carpeting and everything was very clean when they left. They spent time explaining everything they were doing, showed me the changes they were making to get things to code, and how the new thermostat worked. Worked with Keith initially who walked through my options and give me a quote for the new system. They were all very professional and great to work with. I had gotten an estimate from another company but they did not point out the areas that were not to code and were planning to reuse some non-compliant PVC piping, so I think this is where 72 Degrees stands out.
Yvette
Yesterday Pat and Josiah installed a new geothermal in my condo. They were on time, efficient and very friendly. They answered every inquisitive question that may have popped into my head about their process. They even left my place as they found it. Aside from the new unit you wouldn't have known they were there. They were a pleasure to work with.
Sam Schade
Alberto was able to help us out and do a phenomenal job! I would recommend using him for any services needed in your home. He was very friendly and professional throughout his work in our home. 72 degrees saved us $1,000 on our water heater replacement, compared to Golden Rule. Thank you so much for the awesome and timely service 72 Degrees! We will definitely call you guys first when necessary.
Chris English
Alberto S. is AWESOME! He is so knowledgeable and skilled in what he does, and he does a great job explaining all the options. As we were dealing with having a home warranty cover the repairs, he was very patient in going through that process. Above all, he's just a super friendly dude. Appliance/HVAC issues are super stressful, so the peace of mind for someone like Alberto is priceless. 72° as a company is great - fair pricing, great value and obviously great staff. Highly recommend.
Marlene Huizer
1st time using 72 Degrees and definitely would recommend! We called cause we had no air conditioning. They responded right away. I called at 7:30 am and they had Alberto S. here by 8:15. Alberto was very professional, explained everything so we understand our options. I could tell he takes his job seriously and wants to please his customers. Thanks again, Alberto and 72 Degrees! We will definitely recommend and call you again.
Calvin Griffiths
Sam was awesome, came on time, installed A Coil and checked system in just over 2 hours. Very professional and knowledgeable. Excellent job cleaned up very nicely. A/C works great now. Outstanding customer oriented service. My go to company.
Chip Pritchard
Replacement of our 20+ year old furnace, AC, and water heater was very smooth. 72 Degrees provided consistent and accurate information throughout the entire process. Chad and Jim did a great job installing the new units and left our house cleaner than when they arrived. Highly recommend!!
Cyndy Berry
My appointment was scheduled quickly, the repair man was early…..he had called to see if early would be convenient for me. He (Alberto Saldana) was pleasant, polite, and very professional while he worked. He explained what he found to be the problem and promptly fixed it! A very satisfying experience with this company and their repairman .
KAY LAWRENCE
We just moved into this condo the end of October. Our heat went out so we called the service number that came up on our thermostat. Aaron came out at 10:00 PM and was super friendly and knowledgeable. The problem was on the roof from the high winds and below freezing temps. Sam came out with another service person and got us up and running! We moved here from a small town and were used to local people we knew to do our repairs. I felt the same way having this company do our repairs! Thank you guys for making this so easy for us! We will always call you in the future for all our needs!!! Bless you!
Kenneth Riedel
The gentlemen performing the replacement of my HVAC system were very professional, personable and competent. Two things marred the operation. First was the required signature on two documents which I trustingly signed without having been informed what they were and without receiving copies. Secondly the rather expensive smart thermostat did what it was supposed to do except that it is reading 4 or 5 degrees too high after having checked two other thermometers. After having spent nearly $12,000 one would expect better. Now waiting to see what the response or fix will be.
Steve Kinter
We have used 72 Degrees for all of our heating and cooling needs for many years, from periodic maintenance to new system install, they have always been prompt and courteous! We recently had our twenty year old furnace replaced with a new high efficiency Lennox and we couldn’t be more thrilled! Pat and Josiah were very professional, from communicating the process, to explaining the new system, the installation was top notch, all the new pipes were perfectly straight and plumb, they were very diligent in their removal of the old furnace and water heater, we couldn’t have been more comfortable with them working in our home! We are looking forward to having Pat and Josiah back for another project in the near future!
Steve Kinter
Valerie Van Zee
The furnace in my new home wasn't heating. Called mid-afternoon on a Sunday, which was also a holiday. Scott arrived within an hour, diagnosed the problem, and promptly fixed it. I've worked with this company when I lived in my previous home, and the service provided on New Year's Day was similar to what I've experienced in my old home. There wasn't any type of sales pitch to sign up for an ongoing maintenance plan, even though 72 Degrees does have one of those, which I appreciated.
Dave Rittman
Great company to do business with! Technician (Sam Yeager) was on time, professional and courteous. Pricing was excellent. Customer Service in the office was terrific and responsive. They can count on my business for years to come!
Mike Albers
My water heater went out overnight, so it was a cold shower this morning. Not something that I wanted to repeat. I contacted 72 degrees at 8 and they were there by 9:30 to check things out. Since the water heater was 13 years old, it was time to go. They actually had a new water heater installed and working by early afternoon. Now that is service! Pat Naderman was the lead installer. Pat was thorough, competent, and easy to communicate with. You can tell Pat really enjoys this kind of work. That characteristic always adds value. Josiah, Pat's partner was also a pleasure. He, too, seemed to really enjoy his work. A great team. 72 Degrees Comfort Company has done all of my furnace and AC work. Kendel, the owner proudly stands behind the work he does for you. He really cares. You can trust his services.
Sarah Bailey
We’ve used 72 Degrees a few times and have always had the absolute best experiences. They are efficient, knowledgeable and very professional! Can’t recommend them enough. Thanks to Sam for coming out today and for being so nice to our dogs.
Joe Downing
Daniel came to do furnace maintenance. Called ahead of time of arrival and was prompt. Professional and clean. Answered all questions and checked what I asked. He carried the supplies on his truck for what he needed. Great service! Thank!
Troy Bowers
Chad and his team did a great job installing my new furnace and heat pump. They were on time, clean, and professional. I highly recommend them for any HVAC work and will certainly use them in the future.
Anne Schmitt
Daniel Milligan was very professional and able to fix our furnace issue on a very cold and miserable day! 72 Degrees Comfort Company will be our ‘go-to’ HVAC folks from now on. They took my call and had someone out here same day when other carriers were booked out or sending me right to voicemail. So thankful for their help!
Andrew Sadler
They’re a great company that always provides exceptional service. Our last technician, Daniel Milligan, did a wonderful job. He was very professional, informative, and timely. We will always go back to 72 Degrees.
Dena Cloud
Daniel M. did a great job on our furnace. He was polite and quick. The customer service when I called to make the appointment was great, too. Thank you!
Cathy Van Kley
Today Pat and Josiah removed all the old equipment and installed new Lennox Air Conditioner and Furnace with a wifi thermostat. Also installed new water heater and Aprilaire humidifier on the furnace. They were both prompt and very efficient in doing the work. Pat was very patient helping me install the app on my phone and demonstrating how to use the thermostat. Keith was the contact setting up which new equipment to get and appreciate his help also. I do the MAP program for maintenance with 72 degrees and they have always taken care of me. Well done 72 Degrees!! Thank you.
James Maixner
Very knowledgeable, competent, and professional. Pat and Josiah were a pleasure to work with. I would recommend them to anyone looking for some great HVAC help. Thank you
G T
Chad put in my new water heater. He did a great job. Was very polite, efficient and knowledgeable. 72 degrees is very dedicated to their customers.
Pam Long
Pat and Josiah were very professional, worked hard, cleaned up and showed me all the new HVAC components. I was extremely pleased with their work and friendliness!
Jennifer Keltner
Alberto Saldana was A+! Had a problem with ac not cooling. Fixed my problem with a low cost solution and told me to wait on more expensive repair until we have to time to assess effectiveness of first fix. Appreciate their honesty and willingness to explain the options. Highly recommend 72-degrees Ankeny, IA
Heather Weaverling
Sam was great and very thorough in explaining what was going on with our furnace. He even helped troubleshoot our new wireless thermostat that we recently installed.
Jenn Herman
Excellent service! Luke arrived within 90 min of our call on December 23! Very professional, polite and worked fast to diagnose and fix our issue.
David James
Sam Yeager was awesome. Ver personable and professional. He was on time and worked efficiently. He discussed what he was doing before and then what he did after. Enjoyed the experience!
Brian Jackson
Great communication, professional sales/technicians (Pat & Josiah), clean and efficient service, knowledgeable of not only their products but HVAC systems in general. Locally based and supported.
R M
Big thank you to 72 degrees!!
At first, I'm a little disappointed to hear that they don't install Goodman products, but Nathan is so knowledgeable to choose the AC + furnace + thermostat package by different brand, aiming to get the most out of the current rebates and tax credit benefits without stretching our budget.
It was extremely easy to communicate with him by emails with the estimates and the website links of the suggested products. (72 degrees also takes care of registration and rebates for me!)
On the installation day, Pat and Josiah came over. They are very professional. The installation was so precise in details and beautifully done !!! (Also, during the installation, Pat even offered to finish the spray paint on the metal bracket, which I partially painted without taking out the old AC. He scraped the rust and sprayed it for us before putting the new AC without extra charge.) I really appreciated his kindness and all their hard work!!
Peggy Okane
Repairman was very professional, friendly and was able to fix our furnace. Also he wore shoe covers while in our house! I always appreciate that.
Tawnia Steinhoff
Scott was great. He was prompt and kept me in the loop. He figured out my issue and was able to get my heat running again.
Kelley Fox
Sam came out to my apartment last night 6/15 because I had no AC. He was so polite, happy and respectful. He checked everything out and it was my thermostat that was the issue, he reset it so I could get my apartment cooled down. I really recommend this company and their employees are amazing! I always get nervous about people coming to my house because I am a single mother but he made me feel comfortable and informed! I can’t say it enough, but he was so professional and kind and walked me through everything. If I ever have any need again I sure hope Sam can come out again because it was the best experience ever!
Heather Briggs
Nothing is worse than your AC going on when it is 90+ degrees outside and 4th of July! Sam with 72 Degrees was here quickly and diagnosed and fixed the issue faster than I could have hoped for. He was very professional and made sure that I understood the repair and why it was necessary before he did any work. I am so thankful that he was able to come help us cool down. What a great company! We will definitely do business with them again!
Allen Harrington
Pat and Josiah just installed brand new A/C and Heating systems in our home today. They were communicative, efficient and did a great job. Daniel was our initial contact and did an excellent job troubleshooting and advising/estimating. Andrew followed up immediately and sold us our new systems and services and was excellent to work with. I would recommend 72 Degrees to anyone who owns a home for all HVAC related issues. They are the best.
Cody Fred
I have nothing but good things to say about Keith and Chad. Keith came out to inspect my current system and recommend suitable replacements. He pointed out several potential issues and presented a solution that was easy to understand. He even helped Chad with the install. Chad had the new system up and running very quickly. He explained the changes he made to the heating settings (installed by the previous owner) and vents.
Did I want to install a new AC unit, no. With my previous unit being almost 40 years old I knew it was time to replace it and the team at 72 Degrees made it a painless process. Give them a call for any HVAC needs.
Kim Freeborn
Pat and Josiah installed our new AC unit and we couldn’t be happier! If your looking for a professional and hard working company for heat or repair this is the company to use. And I would recommend Pat and Josiah and 72 degrees to all of my friends. The whole process was awesome! Thank you!!!
Timothy Creasman
Had 72 degrees install a new Furnace and AC unit. The installation crew was the best I have seen, so well organized they were done two hours early. Chad and his partner were extremely knowledgeable about the Lenox equipment and went above and beyond in taking care of our needs. Andrew was knowledgeable about the system we wanted to buy and the whole process was so seamless. Total installation was about 3 hours. I have used this company for years and have tried others...I would recommend 72 degrees to anyone needing HVAC service or replacement!
Marty Hunt
Great company to do business with and have been for 25 years or so. Pat and josh were on time got it done with quick efficiency and cleaned up after themselves even.
Went above and beyond with a couple other problems they noticed with our safety in mind.
Would definitely recommend for your homes heat and ac needs.
Very personable guys.
joe large
Pat & Josiah did a great job removing and installing a water heater. They took extra precautions to make sure that they did not scratch or get any debris on the carpets or wood floors throughout the house. They were fast, professional and very informative. Would highly recommend.
Jonathan Bishop
We have had great experiences using 72 Degrees at our business and home! Alberto and Keith and the other team members have been excellent. We are grateful for their knowledge and professionalism!
Johnny Decoy
Josiah & Pat we’re great…like a well-oiled machine! On time, efficient & cleaned up after themselves. Whole HVAC system install in just a few hours! Great job!
Bill Benton
The AC Unit stopped working yesterday. We made an appointment very late that night online. They we're able to stop by the next morning, and fix the problem. Daniel above, and beyond the service. He explained to me common AC system problems. They guys are definitely my first call for any HVAC needs.
Steven Ruth
Very courteous, friendly employees. It’s good knowing that our heat/ac is in good working order. We’ve used 72 Degree for years and have always had positive experiences.
Angela Joynes
Hands down, top notch customer service! I am grateful for the professional, friendly and prompt response from 72 degrees when my AC unit quit working in the hottest week. HUGE shout out to Andrew and Pat for going above and beyond; far exceeded my expectations! Sincerely, many thanks!
Terri Walker
Daniel repaired my AC today. He arrived on time, was very knowledgeable concerning the issue, and had the repair completed in just an hour. I will use this company again.
Jim Herrington
Really good service. Brett was efficient. He was able to get some help from another tech to resolve a problem on a very old AC unit. I highly recommend 72 Degrees.
RonFeigl
We have 72 degrees service our Air conditioner and furnace every year and they do a great job. After seeing how the cottonwood trees effects conditioner, glad I have them service the unit every year.
John Aukes
Professional service personnel. Great communication in advance of the appointment. Thorough. Well explained. Reasonable prices.
Craig Bergman
The best in the city. They come when you call. They have great prices. Fast work. 30 minutes and up and running. AAA+++
There is no one here better.
Mike Jones
Scott called ahead of time to let us know he was on his way, was very courteous and knowledgeable at his trade, was quick to diagnose the problem. I would recommend this company.
LewCrew Outdoors
Luke got the job done, after hours the day before Thanksgiving. I've been in his shoes, he did what had to be done without complaint. Well done Luke!
Kelsey balvanz
Professional, punctual, courteous, and friendly. Very pleased with the new AC, heater, and water heater I had 72 degrees install.
Lisa Fuller
Josiah and David were very professional. They even took the time to show me everything about my unit and help me get the app downloaded on my phone. I couldn't have asked for a better experience.
Jim McNamara
72 degrees has taken great care of our HVAC system for all the years we lived near them, thank you!
Dominique McCullough
This company was such a breeze to work with!! Called for a quote and was able to install the next day. No fuss, very communicative and explained the work and product in detail! 72 Degrees will now be our HVAC provider.They genuinely care about the quality of work they provide to their customers…Highly recommend!
Ann Benetti
I had 72 degrees come to my home and give a second opinion on a problem that a local competitor estimated repairs at $800.00. Daniel Milligan checked my furnace thoroughly and found no problem as previously seen with the other guys. He assured me that all was working correctly, and was also very professional in his not bad-mouthing the competitors. He was on time, cordial, spoke to my level of understanding this mechanics and offered any further follow up within 30 days after this service call. I would recommend this company to everyone! Ask for Daniel.
Jay Liedman
Excellent work, Scott worked extra to find the switch he needed and got the job completed. Five stars!!! So happy
Tyler Stricker
Alberto was very prompt and professional. I had plenty of notice of when he would arrive, which is much appreciated. He was able to look over our system and pointed out a potential issue. He is very knowledgeable and was able to guess what the repair would cost, then he did some digging to confirm the cost (which happened to be just below what he thought). He ran to get the part and completed the visit in a very timely manner. Scheduling the appointment was very simple and all of the employees I interacted with were excellent.
Bryan Higgins
David Silent Water was our technician today. He was great!!! He called ahead of time to let us know when he was to arrive for his scheduled maintenance of our HVAC. He was professional, efficient, helpful and knowledgeable. He gave us an overview of our tune up. Answered all the questions we had. I’d highly recommend 72 Degrees for your HVAC needs.
Barbara Steffen
Alberto came over to look at the pilot light on my gas fireplace. He was actually early which was great! Great at communicating, he was really nice and professional and was patient with me asking questions about the fireplace itself. Gave me advice on how to take care of it. Fantastic service! I appreciate that a lot and will highly recommend to anyone. Great job!
Chris Albaugh
Our technicians were Pat Naderman and Josiah Oppman. One Monday Pat determined the A/C unit was broken. Pat explained the cost to repair and replace and we chose to replace the unit. We scheduled the replacement for the following day. Pat and Josiah arrived early and installed the unit without delay. We are very happy with the work done and the great customer service.
Kimber Powell
Sam was very friendly and helpful . Such a great experience and we are always impressed with the staff at 72 degrees! Thank you !!!
Sparky Lyons
Chad was awesome. He was so professional and installed sir conditioner and furnace in a very timely manner. I would recommend him for any work needed. Simply wonderful to work with!
Gayathri Amalkar
Chad and JP helped install the new furnace and AC along with the humidifier and thermostat. Prompt, courteous, patient and thorough with their work. Impressed with their professionalism and work ethic.
Bonnie Bilyeu
We needed our fireplace inspected and pilot light lit. Very timely & polite as always ! 72 Heating and cooling has taken care of us for years with all of our needs .
They are reliable, dependable and a top notch company!
Liz Tarr
Last week my AC froze up and of course it was the first hot week of the year and everyone's units were breaking down. Every company I called said it would be days or even a week before they could help except for 72 degrees! They were the ONLY company who was working longer hours to try and assist customers and were able to come out the same day!! I was beyond relieved. I worked with both Zack and Keith that night and they were both amazing. They were polite, honest and very detailed in my options. Keith was here until 10 pm which is beyond my expectations and saved me a hotel stay by getting my AC to take a temporary recharge. Ultimately it was determined I'd go ahead and replace both my AC and Furnace as they both beyond their normal lifespan and the deal I was given for the replacements was too good too pass up. Pat and Josiah came yesterday to do my install and once again I'm beyond impressed. They were so kind and got it all installed and cleaned up everything afterwards. Not only do I highly recommend 72 degrees I will not call anyone else in the future as they are now my go to HVAC servicer!
Amy Berger
Pat and Josiah did a great job replacing our AC, furnace and water heater! They arrived right on time and worked quickly to get the job done in one day. Both were very professional and very knowledgeable. Would recommend!
Diane Vander Ploeg
Sam came out today and promptly identified and resolved an issue with my air conditioner. He was very efficient and knowledgable. Thank you for the great service.
Justin Boles
Alberto was very professional and polite when he arrived at my house. He was right on time if not a little ahead of schedule. I would highly recommend 72 for all your HVAC / AC needs.
Cathy Moellenbeck
Josiah and Pat installed a new A/C and furnace. They were on time, effecient, and cleaned up all their mess. They were also helpful and took the time to explain and helpme understand the new system and it’s new smart thermostat and app for my phone.
C. Blake Ver Ploeg
Update 1/23/19: Updating from a 1 star to a 4 star. The owner has called and left a couple voicemails wishing to speak to me. He apologized and explained that these actions do not fall in line with company processes and procedures. He explained updates he is making to ensure something like this does not happen to anyone in the future. I appreciated his sincere follow up.
72 Degrees provided a boiler inspection on a house we were purchasing a few months ago (requested by us - company selected and paid for by sellers - $75). The inspection came back and reported that the boiler was in full working condition. Fast forward 5 weeks when we went to turn on the heat and about a quarter of the house was not getting heat. I identified that a couple of the lines coming off the boiler were not getting hot. I called into the company and explained the recent inspection and the current issue. They had someone come out the next week. I reiterated the recent inspection and showed them the paperwork and proceeded to show him which lines were not heating up. He bangs on the pipes for about 3 minutes, took a couple pictures and said he would have to send pictures back into the office to see what they thought. He then proceeded to tell me there was an $89 diagnosis fee. I brought up the prior inspection but he disregarded it and proceeded to write up the diagnosis invoice. Fast forward almost 2 weeks of not hearing from them, I tried mutliple times to contact the office and they kept stating they would have someone get me on the schedule. On my 3rd attempt, the lady at the office finally just set up an appointment and said she would have someone come out. I cancelled our plans for that evening and waited at home. 14 minutes before that person was scheduled to arrive, i received a call stating he just reviewed my order and determined it could not be fixed and we would need to cut all of the lines and replace the whole valve system. I asked for an estimate and he stated around $1200 but couldnt get too specific without looking into it more. He pushed to get me on the schedule to repair it (finally). I told him I was going to speak with my wife and get back to him. The next day, it dawned on me that there was a home warranty. I proceeded to call them and within 1 week, we had heat in the whole house. The issue? Flushed the pipes and remove some build up and air pockets. Although it was covered under warranty, I asked what it would have cost, and he said probably umder $100.....which is about what i paid for 72 Degrees to come out and confirm what i told them the issue was over the phone. Not to pleased with the ethics or workmanship of this company.
Wes Hilderbrand
Sam was great! He fixed the clog in our line and he was done in less than 30 minutes! Prompt and professional service! Thanks 72 degrees!
Barbara Knutson
Alberto is always professional and friendly. He does quality work. We request him when we need work done.
Jackie Finley
Our technician Alberto was GREAT! We were able to get an appointment set up very quickly. They were very nice, and responsive. Even running ahead of schedule, which was great since our AC went out on the hottest days of the year, and our fur babies were trying to keep cool. I highly recommend 72 degrees for all you ac needs!
robert sullivan
The tech that came out Scott Bontrager was great he was very knowledgeable very kind courteous took the time to show me what he was looking for what he was doing explaining to me give me ideas to look for answering all the questions I had for him if the other guys that came out in the past would have been that way it's been five stars Scott's performance was five star
john kelly
We knew we were at the end of the line with our AC and close to it with the furnace and water heater.
We've been on 72's maintenance program for years and they've always been great to work with. They gave us clear quotes on three different options and installed a couple days later. Pat and Josiah did a great job on our AC, furnace, and water heater. On time, clean install, no leftover mess, and then walked thru everything without that feeling of them hurrying out the door. They even gave some great tips when it comes to things like snow drifts on the side of the house, the new filter rating, new drain lines, etc.
This is the business and type of people you want to use.
Lee Davis Jackson
Nathan was very professional during the quoting process. I’m a discerning homeowner and had a lot of questions about systems, their function, size, value, and ease of maintenance. Every question was answered and the quote was very detailed. Pat and Josiah installed our new AC condenser and coil, whole-home humidifier, swapped out 1” for a 4” filter, sealed the duct, and TESTED the temperature drops in the system. If you want a team of professionals working in your home that’s willing to work for your business, I’d recommend 72 Degrees Ankeny. Thank you!
Danica Parker
Thank you to my technicians Daniel and Brett for making my experience with 72 Degrees a great one. They were courteous, professional, and respectful of my home!
Megan Navara
72 Degrees did an excellent job with my new furnace and air installation. The Sale team member was professional and did a great job of explaining what needed to be done. The installation techs Josiah and Pat were professional, on time and did an excellent job with installation and explaining how each of the systems works and how to use the new thermostat. I would highly recommend this company to anyone.
Bryan Laraia
Sam Yeager performed some routine maintenance on our furnace this morning and did a fantastic job. He was punctual, thorough, and answered any question we had. Highly recommend!
Dan Summers
We had Luke Wickett out because our furnace wasn’t working. He determined that the vent on the roof was clogged. It was icy, dark and 35 below wind chill and Luke got on the roof and fixed the problem. He was fabulous!! I would highly recommend him to anyone.
Angie Aarhus
I am on 72 Degrees maintenance program where they come twice a year to check the AC and heating systems. They are always on time and professional, yet very helpful and pleasant. Recently David found a small part that wasn’t working well in the heating system and fixed it immediately to prevent future problems. Highly recommend!
Bruce Boettger
Tech showed up on time; professional, personable, answered all my questions. Met or exceeded all expectations. Very satisfied.
MIKE MADDALOZZO
Great company to have take care of your home. Sam and Bill were courteous and professional. Took their time to make sure we had the proper sized unit for our house. New furnace works great. The installers did a great job. Got a good price too. I can't say enough good things about this company. Thanks for doing a great job.
Phyllis Yearick
We bought our new furnace and AC from Costco in 2017 and had them installed by 72 Degrees. We were very happy with the work the installers did and have had no issues with the system. We signed up for the company's MAP service contract, which provides an annual seasonal checkup for each unit. Daniel has been our technician for the past two checkups, and he is exceptional. He is very thorough, spending twice as much time as the service techs from other companies did on our old HVAC system. We are confident that if we ever have a problem with our furnace or AC, we can call 72 Degrees and someone will be over quickly to resolve it. But with this level of preventive maintenance, we don't expect any problems. Top notch service!
Amber Decker
We has a wonderful experience with 72 Degrees (through the Costco install program). We did a new furnace, air conditioner, water heater, and thermostat and would recommend them to anyone in the area. We felt like Nathan really considered our needs and budget when recommending the products we selected, and helped us qualify for and handle our rebates. Pat and Ben were very professional on the install itself. They took the time to explain things to us and spent extra time making sure the job was done right, rather than just "done". The whole end to end process was very smooth, far easier than we had imagined as newer homeowners.
Debra HammesWalsh
Awesome service, timely, repaired our outdoor gas piping We are very thankful for the quick response to our dilemma.
James Rule
Just wanted to post our job review of the new furnace and air conditioning unit that we had installed on Tuesday June 4, 2019. Bill did a great job getting us prices and the furnace and AC unit; with very accurate pricing for the whole job. The installers-Chad and Ben arrived on time and promptly went to work. We thought they did an all around great job. Everything was working okay when done, and they cleaned up everything at the end of the job. Thanks to all, James & Karen Rule
Cristin E
We requested bids from several HVAC companies to replace our entire system and hot water heater. I’m so happy we went with 72 degrees. Nathan took his time to go through options with us and was very responsive with questions. Of course our air went out when it was miserably hot but they quickly sent someone over to temporarily get us by. The installation crew showed up on time, was efficient, clean and also took their time educating us on the new system. Highly recommend!
Greg Ballard
Chad called...came out early...and installed hot water heater. . professional and polite... hiccup during scheduling of repair earlier in the month....but made up for it in quick .professional tank replacement.....Greg
Chad Wagener
Sam was very polite and courteous, he addressed the problem quickly and then checked everything else out without trying to upsell me on services, I recommend 72 degrees to a friend and he had the same experience, will definitely use again and continue to recommend.
Kent Reiff
A/C quit on Wednesday. Sam arrived later that day and did a great job of diagnosing and explaining problem. Nathan, the Comfort Advisement Team Manager, arrived the next day for a walk-thru estimate. He did a good job of explaining options and made it easy for us to understand what was needed. Scheduled us for following Tuesday installation. Pat and Josiah arrived on time. They were very professional and complete install of A/C unit and furnace was done in 6 1/2 hours. We wouldn't hesitate to use the company again.
Young Jones
Can't say enough about the excellent service we got from Chad and Pat. The work performed was done expertly and thorough. Absolutely exceeded our expectations. Chad and Pat provide excellent installation for the furnace & AC in my house. The guys very respectful of the house, they worked well together and answered any questions that came up. They tested everything to ensure it all worked properly before cleaning up the work-space and leaving.
We really appreciate how smoothly this process went and would love to pass on our appreciation to the team (Bill and Ashley). Bill did fantastic job on the quotes with different options on the products. I am very pleased with his quick response with my questions and concerns.
Great service and very professional! You guys went above and beyond. I would highly recommend 72 degrees to anyone looking for a new system or having a problem with the old.
Tim Retz
Daniel called ahead of time to let us know he was showing up for his scheduled maintenance of our HVAC & hot water heater. He was prompt, thorough helpful and courteous. Upon completion, he gave us an overview of our system & thanked us for our business. I’d highly recommend 72 Degrees for your HVAC needs in the Ankeny/Polk City area!
Tom Gard
Daniel was great! Called ahead showed up early and worked hard to solve our geothermal problem!
HIGHLY RECOMMEND! Very happy
Liansuo Xie
We had a good experience with the company on replacing our AC unit. Bill came over looking at the existing system and made a proposal with different options. He arranged an immediate service for Sam to add some refrigerant to the existing system before the new one was installed. Chad and Ben installed the new unit and did a great job in 3 hours exactly as they had told me when they started the job. Thanks for doing an excellent job!
Jennifer Coleman
We had our furnace and AC replaced in October 2019. Nathan was very thorough in addressing several problem areas in our home and came up with solutions that helped improve these issues while still being realistic about our budget. We have not had the opportunity to use our new AC, so I cannot speak to that yet, but so far, our furnace and new thermostat have been great. From the initial consultation to the install with Pat and JP, everyone we dealt with at 72 Degrees was helpful and professional and we wouldn't hesitate to use them again.
barb frederick
We had both furnace&Air install by Pat& Josiah . Very professional as well as on time. A pleasurable experience.
Angie Lauer
Luke did a great job fixing my a/c and explaining. Even got me set up on a maintenance plan! We are slowly dropping Temps now!! Whoo hoo!!
Loren Klein
Scott Bontrager came out assessed the situation and made two needed trips to get us all taken care of. Outstanding service. Highly recommend 72 degrees
Brad Buchan
72 Degrees just recently installed a new air conditioner and water heater in our home and the whole experience was very positive. Nathan was very helpful with the timely, detailed quote and also answering all of my questions. And the two guys that did the install were great as well. Happy, satisfied customer here! I would highly recommend them!
Ashlee Vieregger
Highly recommended! Daniel M. was friendly, knowledgeable, and professional. AC was out on a warm, humid summer day and he took the time and effort to find and fix the issue which involved testing many furnace wires. Not an easy job! This is our second time working with 72° Comfort; they were our first call and for good reason!
Melinda R
Pat and Ben were very professional, friendly, clean, and efficient. They got here early and did a great job installing our new AC. They went over everything with me afterwards to explain the work they had done and it looked great. Based on my interaction with them today, I can definitely recommend this company. Hopefully everything continues to run smoothly and the service after the sale will be just as good if needed.
Anne Hyler
Called before coming early which I appreciated since air-conditioning was not working. Determined thermostat was shot and although we can’t get that model now due to Covid he offered another option which is perfectly acceptable and less expensive. Appreciated that very much. very personable and knowledgeable . Yea we’re cooling now!
Brad Fillbach
Chad and JP showed up when they said they would. They were respectful of us and us working from home during CoVid. Their work was quality and professional. They answered all of our questions.
steve g
Daniel did a thorough check of my gas fireplace and furnace. He paid attention to details, took his time to do things correctly and was thoughtful of keeping my home clean. He answered all of my questions.
Chelsea Petersen
Sam was our technician today and did a great job... he was prompt and courteous. He did a great job of explaining and educating the importance of maintaining the furnace...
Danielle Burmeister
I called 72 degrees at 8 o'clock about a malfunctioning furnace. They sent out a technician immediately, he was able to quickly identify the issue and replace a broken part. By 9:15, the furnace was up and running again.
My husband and I also really appreciated that the technician wore a mask the whole time. It feels really good to support a company that cares about the health and safety of its customers and its employees!
On the whole: They are super friendly and professional and very responsive. Really glad I called them!
Rick Johnson
Did an upgrade on our AC and furnace after getting quotes from different contractors I went with 72 degrees. They provided me with several different options and quotes with rebates and financing After discussing with them which one would best fit my needs, I committed to one. The scheduled install took place and I have to say that the techs Pat and Thomas were very knowledgeable and professional and did fantastic work. I know I can count on them to take care of our HVAC system in the future. I highly recommend 72 degrees.
David Miller
Scott Bontrager did a fine job. He’s courteous and competent. Fixed the problem
Rosa Stocker
Very impressed! My furnace went out in the night last night and I woke up to the house temperature of 59 degrees. I called 72 degrees at 8:30 this morning and was able to get a technician out within an hour.
Sam Yeager was my technician who came out to service our furnace. Sam came in and put shoe covers on, which I really appreciate. Sam was very friendly and knowledgeable, he had my furnace up and running before 11:00 this morning. Thank you Sam for your expertise!
Darrell Krei
We are very pleased with Pat and Jim's installation of our furnace and air conditioner. They took care to make sure they did not track in and also they left their work area very clean. They also took the time to explain things that we had questions about.
We also appreciated the time that Nathan gave to us in explaining the differences between the furnaces and air conditioners.
Also, the first person that helped us was Sam as he told us what the problem was with our furnace and the cost it involved.
Kendra Parker
Alberto was great to work with. On time for our appointment, professional amd got right to work. He had our fireplace working again in no time. Would highly recommend him.
Daniel Gannon
David did an outstanding job and was extremely professional during the time of our service.
72 Degrees is extremely fortunate to have him as an employee.
Ann Tiernan
Scott was so helpful and friendly during our service. I felt he went above and beyond with his customer service. I highly recommend 72° and will use them again for any of our heating and cooling needs.
Tina Ricaurte
Sam came by to fix our fireplace. He was on time, polite, and very knowledgeable. He didn't mind answering my many questions (we've never had a gas fireplace before). Our neighbor recommended 72 Degrees to us and we were not disappointed. We would recommend them too.
Kevet Duncombe
When our furnace stopped blowing, they got Alec out within a couple hours. He figured out the filter had been clogged by the minerals put in the air by running a tabletop humidifier constantly. Who knew? A fresh filter and we were warm again.
After a couple days thought we decided to schedule the installation of a whole house humidifier. They surprised us by sending Pat and JP the very next day. They got the job done quickly.
We're very happy with the service and attitude of everyone we dealt with at 72 Degrees. Thanks folks!
Valerie Skow
We got quotes from 3 companies and 72* was the most through, professional and was priced competitive. We were up-grading our furnace and AC unit and wanted a brand that was going to last for years. We ended up with a Lenox Signature series and couldn't be happier. Our 2 story house finally has one consistent temperature! This winter we are loving the air purification and humidifier options as well! The installer, Chad went above and beyond insuring that all was just right. Nathan, our sales person made sure we were getting the right products for our house and needs. We highly recommended the 72* team!
RJ Slife
Chad and JP were very professional, clean, and really nice guys.
Great overall experience and best pricing on my new air conditioner and furnace system!,
I’d refer this company to anyone :)
Pam Minion
We love our new Lennox heating and cooling system installed by 72 degrees. They could not have been more responsive and professional. There was continual communication - we were always informed of price and timing.
Thank you! Thank you!
Would recommend you to anyone!
Pam and Chris Minion
Carol Leadingham
72 Degrees Comfort Company is terrific!
Nathan, Manager for Sales Advisement, started out by listening to our wishes, answering questions, clarifying differences between options we might consider. He did a thorough evaluation of our home and explained how the new furnace/heat pump would be installed.We requested he do estimates for several different brands & a variety of models. He had all to us by the end of the day. This was a wonderful contrast to another HVAC company we had consulted.
The install team consisting of Pat, JP, and Ben, did an equally good job. Yes, they answered every curious question I asked, listened to where we wanted heat pump paced and why, installed and thoroughly tested the system, made sure we understood the digital thermostat operation before doing clean up. Ben was a trainee and had already mastered talking to homeowners in a personable, friendly way. Listening to Pat and JP it was clear they were doing a good job training combining instruction with checking understanding, asking Ben for explanations of how and why things should be done this way.
Great company if you need HVAC install or service/repair.
Larry Black
Very Impressed with Scott B. and "72 degrees Comfort Company"
Our central A/C gave out on Saturday (the hottest day of summer so far).
We found this company online and called the number, Scott B. actually answered (not an answering machine). Even though he had several calls ahead of us he found the time to come and help. We appreciated that he was a nice, honest and hardworking. We are comfortable again, Thanks!
Update...Our poor central A/C gave out again, for good this time ( it was almost 30 years old). We had a new one installed yesterday and it looks great!
Chad and Ben - Thank you for the wonderful job installing the new Central A/C and hauling the old one away. I appreciate your hard work and the time you guys took to make everything look really nice.
Nathan - Thank you for coming to the house quickly to measure and give us a quote.
Thank you 72 degrees for being so honest and fair, we appreciate the way you run your business. Everyone we have dealt with at 72 degrees has been helpful and nice. Thanks again for our Comfort!
Kevin Miller
Pat & JP installed a garage heater for us and we couldn't be more pleased with the result. From the start when Nathan came out to give an estimtate until the job was finished, everyone at 72 Degrees was professional and took great care to make sure that the work looked great and worked as expected. They kept us informed throughout the installation and asked how we wanted things to be done. The finished job looks amazing!
randy olson
The service from 72 Degrees was outstanding. Nathan did a great job of explaining all the options and setting us up with the right system for our home. The installation team of Pat and Josiah were awesome; they were timely, professional, and tidy, and did a great job of explaining the equipment when they were finished.
Natalie Ries
We've worked with 72 Degrees for several years now - they've done our annual heating and cooling tune up - but just this month they came out and set us up with a new furnace and air conditioner. They were professional and responsive to our needs. Everything was done as quoted in a timely manner. We are enjoying our new system. Thank you!
Janet Freel
Always excellent service. We have used 72° for our home for over 20 years. Great people!!
Herb Flinkman
Replace capacitor for compressor Excellent technician very competent would gladly recommend!
Larry Mclaughlin
Alberto is great! He has been to our home before and you feel comfortable when you get the same person year after year. I asked questions about installing a wi-fi thermostat, he provided me with knowledge that now I can do it myself.
Frank Weibel
-Sam arrived at the designated time. He was very knowledgeable of my geothermal unit and was able to quickly diagnose my problem. It is a pleasure to have professional people like Sam.
Merrill Newbury
72 Degrees installed a brand-new Trane HVAC system. Nathan was great to work with when I was getting quotes, and I was impressed how he listened to my feedback while ensuring I got the right sized system for our home. I really appreciated Nathan and Luke’s follow-up after the installation to make sure I was satisfied with everything and understood how the new equipment worked. Being a meticulous homeowner that greatly values quality equipment and service, I would highly recommend 72 degrees. I did considerable research and gathered several quotes, and feel I got a great system for a reasonable price. I also feel confident I will be able to get quality service when I begin having the new system checked each year to ensure it lasts for years.
Brent Buch
Great experience with 72 Degrees. Through working with Bill to find the best options for our home, to the installation with Pat and JP, everything was great. Everyone took the time to make sure everything was done right and to answer our questions. We never felt rushed or pressured, just a sense of they wanted to do things the right way. Made the process of replacing our 20+ year old HVAC system a breeze. Thank you to the 72 Degrees team.
Jeff Warford
Alberto is the best tech. 72 degrees is a great company. found out my furnace was not in need of parts just a little adjustment of the vents and now lower noise levels. great job!
Ivan Ging
I have had a service agreement with 72 degrees for 20+ years. They have come once each year to service my furnace and once for the air conditioner. They have always been friendly and courteous, answering any questions that I might have. Finally, after servicing my old equipment at three different homes, they suggested that I replace my furnace. I agreed. I believe they were reasonable, straight forward, and did an excellent job. They were done in one day and gone.
Ryan Seedorf
I called at 2:00 on a Friday because my water heater wasn't working. They were the only place that could come out that day and it was going to be after hours and an extra service charge. I agreed because I wanted hot water. I had another company request pics of the make/model and of the unit. I sent those and they told me I needed a new water heater and it would be $1800. Sam called at 3:00 and said he was running ahead and could be here in 10 minutes which would save me the after hours charge. He was super professional and it took him all of 3 minutes to diagnose it as a dirty flame sensor. It was fixed in about 20 minutes at a total cost of $145. I couldn't have asked for a better service tech or better customer service. Sam wore a mask and maintained social distancing which was also very much appreciated. Everything was top notch!
Michael Kennerly
We just had a new air conditioner and furnace installed and I thought they did an excellent job. The technicians, Chad and James, showed up went right to work and finished earlier than I expected. They took the time to go over everything with me after the job was done and we were very pleased with the work. I would highly recommend 72 Degrees to anyone.
Marilyn Whitney
I am so thankful for 72 Degrees Comfort Company. I have been a customer for years. Today my furnace wasn't working and I made a call. Sam was there by 8:30 and all was working by 9:30. Can't say thank you enough for your service. I recommend this company highly to someone looking for a company they can trust.
Nichole Sungren
Michael was on-time and helpful. Did our dual furnace inspection in good time and replaced our humidifier filter as well. Very professional. We have used 72 Degrees for many years, including at our previous home, and they have continued to do an excellent job.
dan norelius
I've used 72 Degrees for my heating and a/c for a number of years and they always met my expectations. I had a new furnace and a/c until installed by Chad and JP today. They actually exceeded my expectations. They called before arriving, did the installation, cleaned up completely and explained the features throughly. Chad and JP were very knowledgeable and experienced. Plus they were nice guys. Everything went without any issues and in great time. They also called the city inspector which also went flawless. I am extremely pleased how everything turned out. I'll recommend them highly whenever possible.
Charter House Iowa
We called 72 degrees to get a new furnace. They were able to meet with us quickly and described everything in detail. We felt well informed. They came to install the furnace and everything went well . . .until we discovered a bit of an issue. We never expect perfection from anyone, as that is nearly impossible to obtain, but a company can be a 5 star company based on how they handle issues when they arise. That was the case here. When the furnace was installed, a factory default was not switched off so the furnace was not actually working. When we called 72 Degrees about this, they were out at the house within 2 hours and fixed the issue quickly with no charge to us. I like a company that responds fast and owns their mistakes. That is the sign of a good company to me!
Lorie Witt
We have been using 72° Comfort Company for all of our heating and cooling needs, as well as a few special projects in the past two and a half years. We have been very happy with each of the experiences. The technicians that come out have all been polite, professional, and very knowledgeable. We look forward to continuing our business with them. I heartily refer 72° Comfort Company! Alek has been performing our PM’s on our heating and cooling units the past few times. He’s been great to work with and always happy to answer all my questions.
Lacey Dettmering
I’ve always been impressed with 72 degrees. They work efficiently while also being professional and friendly. We do the yearly maintenance on heat and air and it’s been a great service! My technician Sam was awesome this last visit! He explained what he was doing when I asked, was very knowledgeable and friendly. Great service!
Barbara Ingram
My furnace stopped working last night about 7 pm
Within the hour technician Alek returned my call and arrived at my home.
He explained what was wrong with my furnace but did not have the needed part in his truck. He made a trip to 72 degrees hoping to find the part , bringing back 3 hopefuls , none of which worked.
The part was ordered first thing this a.m. and a technician named Alberto was at my door about 9:30 a.m.!
I signed up for a yearly maintenance plan to make sure things stay running smooth.
Both Alek and Alberto were friendly and professional , answering all of my questions.
I would not hesitate referring this company to anyone.
Absolutely great customer service from start to finish.
Highly recommend!
Thanks everybody at 72 degrees!
Bill Ryan
My 72 Degree technician, Sam, came out to check my AC and everything associated with it. He did a fantastic job! He was very thorough and took his time to ensure things such as no loose wires, etc. As I watched, he explained what he was doing and the purpose for checking it. He used "booties" without being asked and was just very polite and courteous. I actually requested that Sam be the technician assigned when my furnace needs checked in six months. Great job! Thanks Sam! Bill in Ankeny.
Matt Thompson
Continue to be super impressed with 72 Degrees & the level of service they provide. We recently lost our A/C cooling over a hot weekend in Iowa. We called for help late into the evening on Sunday... simply hoping to get on the list for an upcoming service call. By Monday afternoon, 72 Degrees had identified the issue & fixed it. I'm typing this review in a currently cooling household... thank you 72 Degrees...!!! Their timeliness & professionalism is always above the norm. A special thank you to our technician Bryce H... as he is always very friendly & knowledgeable. Thank you, Mr. Bryce... you are always appreciated & welcomed in our home. Would definitely recommend the 72 Degrees services to others.
Amy Shanks
I had 72 degrees come out to perform a seasonal tune up on our furnace. We bought our house a few years ago and the furnace is about 10 years old and I wasn't sure if a tune up had ever been done. Sam & Andrew came out and explained what all they would be doing and they were very kind and courteous! I had one part that wasn't failing yet but the readings were lower than should be. They were not pushy at all and explained that they could replace it now or I could wait until it did fail. They even tested it right in front of me to show me the readings. I was happy they gave that option. Ultimately decided to go ahead and replace now before the cold Iowa winter hit and saved myself the cost of having them come back out. I will be using 72 degrees in the future and would recommend their service.
Denise Stoberl
Daniel was very helpful, professional and knowledgeable. I’ve had annual air conditioner check ups done by various companies. He was the first to start by washing the winter grime off my unit. He explained the process and answered my questions with a smile on his face. I’m happy to keep my business with 72 degrees.
Karolyn Sherwood Graham
We are so pleased with the work 72 Degrees did for us! We wanted a mini-split ac/heat unit for our sunporch, so I called for an estimate. Nathan came to our home, discussed our options, and returned a professional estimate very quickly. Within two weeks, our unit was installed at a very reasonable price. Plus they sent us a dozen cookies as a thank you for our business. That’s never happened before! I highly recommend 72 Degrees.
Kris D
You would never know they had been there. Cleaned up everything after the installation, inside and outside. Even took away branches they had to cut to access air conditioner site.
Annette Dane
The company is easy to work with and they have a very good product. After 7 years we needed to have some springs replaced to regulate the pressure and clean out some buildup. One of the parts was still under warrenty. The work was completely explained. I opted to buy the maintanance service and now there is nothing to worry about. The filters are cheaper as well. Sam was our technician and we couldn't be happier. My husband even wants him to be our regular technician. I want to thank him and the company for being so professional, respectful, and prompt.
Wesley Hutter
I recently had a technician, Daniel Milligan come out to help me with my air conditioner on Monday. He was AWESOME.
First, he came out as a surprise during the day, after I was told no one would be available until after hours. That of course saved me the after-hours fee, which I was grateful for.
Then, we walked out to look at the unit together, and was able to tell me exactly what the problem was, and what he was going to do to fix it.
Not only that, but as he went through the steps to fix the unit, Murphy's law put up a good fight. Things like missing hardware from the previous installation, and even a bent bolt on the new fan motor he installed presented tons of challenges - the ones home projects usually do. But Daniel was prepared, and able to improvise when needed to get the job done relatively quickly, and without help from a higher up, or a trip to the hardware store.
I would absolutely recommend him and this company to anyone.
Lisa Keller
Hated to bring a service man out on a SUNDAY !! Air Conditioner not working, and with having a medical procedure coming up needed it. Thank you Daniel for your care and help in getting our air fixed !!
J Broughton
We got AC bids from three companies before a friend suggested contacting 72 Degrees to get one from them as well. Nathan came out right away and was wonderful to work with in doing the load test and finding the right size unit. The bid was very competitive but we chose to go with 72 Degrees because of our interaction with Nathan - he looked for every possible way to save money, including reusing the existing brackets. He was by far the best consultant of all four in the bid process so we decided to go with 72D on the spot. Chad, JP and Ben were AWESOME with the installation of new unit/removal of old unit - they were amazing and left the work areas without a trace of them ever being there. We couldn't be happier that we listened to our friend's referral. Also, we LOVE the online quote feature! From start to finish, you guys rock!
Taylor Alan
David is a great tech! Professional, insightful, quick, & courteous. He was on call during the Holidays but still gave 100% of his attention to the task at hand. Thank you David & thank you 72 Degrees!
Stacey Munger
72 degrees has done work for me at both my home and business. They are always punctual and very friendly. We have used them for heating/cooling services and most recently for service on our gas fireplace in our home. They are fairly priced and have always been willing to handle our needs quickly. When the AC went out at my business last summer they came out within the hour...on a Saturday! Highly impressed with that kind of customer care!
Judith Green
Sam responded promptly on a Saturday to an emergency with my water heater when I had overnight guests at my home and no hot water! He assessed the problem immediately and was able to resolve it quickly. He was personable and courteous. Thank you, Sam.
Larry Miller
Pat and Josiah did an excellent job installing our furnace and air conditioning system. They were most professional and helpful.
Scott Smith
Awesome service from beginning to end and all at a great price. Significant cost savings over the competition but didnt feel like we gave up anything on the service side. Chad, Pat, and Ben were all fantastic to work with and had both of our air conditioners done within the day. Great company to work with and highly recommend
Joe Shields
Had 72 degree comfort company out today for seasonal furnace maintenance and to repair two gas fireplaces. The technicians found a small gas leak that had probably been there a long time! Both stayed late and made sure it was taken care of. Michael and Daniel did a great job. Thanks guys!
Emily Murtha
We had a great experience with 72 degrees! Nathan, Josiah and Pat were all great to work with and provided excellent customer service. We are very happy with our new AC and furnace!
Debra Furlott
Called 72 degrees when AC stopped working. Bill, from sales came out same day, determined our needs perfectly and one week later, we have a great AC installed by the professional team of Chad, JP and Thomas. The installation was fast and efficient. I will highly recommend this company and we are very happy with the results. Best AC Company we have used. Thank you.
Matthew Reed
72 degrees was easy to work with and provided cost competitive quotes for a new heater and AC unit. Installation was timely and clean and the install technicians were very professional. System has worked great since install in July 2019!
Jerri Gregory
We enrolled in the Annual Service with them last summer. This visit for furnace check caught a small gas leak. Alek, the service tech was diligent in getting it fixed. Even though he had to do a lot of extra work to get to the actual pipe, they only charged me for an hour. Last year before we enrolled in the service, we had the furnace blower go out in the dead of winter. A call to 72 Degrees had Scott here in a couple of hours and heat in the house shortly after. We highly recommend them!!
Amber Cole
I appreciate having a service agreement in place to ensure that my furnace and A/C are running properly at the start of each season. The last thing I want to worry about in the middle of a hot Iowa summer is a failing air conditioner! Sam did a thorough inspection and provided both honest feedback and peace of mind. He is always courteous, professional, and very clean! I highly recommend the annual maintenance option!
Linda Kline
Sam Yeager is friendly & professional and explained everything that needed done during the furnace maintenance call. I am a long time customer of 72 Degrees and have recommended them for years!
P A
I retained 72° to install a new water heater and a heating and cooling system. Nathan was very knowledgeable and extremely helpful and took the time to make sure I understood what all I needed and why. The installers worked very hard and worked well together and did a good job cleaning up. I would certainly recommend 72° to anyone needing their services.
John Guzman
Excellent work done and customer service by 72 Degrees. They had the customer's best interest in mind, unlike some other companies I received quotes from. They sold and repaired only the parts of my AC unit that was actually broken, instead of getting me to buy an entire new unit. Will definitely do work with them again in future!
Aaron Carlson
72 Degrees did a full replacement of our furnace and ac units yesterday - Pat and Ben were timely, professional and courteous. The entire process, from pricing to installation, was conducted in a professional and friendly manner. I highly recommend this company.
Paul Bishop
From start to finish we had a great experience. Nathan did a great job talking us through the options and getting everything set up. Pat and JP did a great job with the installation. They made sure everything was done well and their experience showed through. Could not have asked for better professionals. Worthy of five stars +.
Michelle Henderson
Our technician Sam is wonderful! Very good at his job!! We have had great experience every time and will continue to use 72 degrees.
Barbara Horner
Sam did a terrific job of quickly identifying and explaining the problem to me, using nontechnical language, so I could understand what was wrong with my thermostat. He did a great job making the needed repairs. I highly recommend doing business with Sam and 72 Degrees!
Julie Ryan
Daniel called to say he was on the way! Waited patiently for me maybe 5 minutes! Daniel was very professional and courteous . Explained everything he was doing had the parts available, completed repairs quickly! Explained the maintenance program !
Robert Curran
Best experience ever with the 72 degrees team. Had an AC issue on a Friday night and called them Saturday morning upon a recommendation from a friend. Sam answered the phone after only a couple of rings (didn’t find that with many other A/C companies) and said he’d be down to my house this afternoon. Sam was a super cool guy and literally walked me through both the internal and external A/C components to find the issue. He fixed it immediately and it was a great experience. Recently moved here from out of town and will definitely be using 72 going forward as my go to A/C and Heater team. Highly recommend.
Crystal Earley
Sam Yeager was on time, polite, knowledgeable and helpful. We recommend 72 degrees. They maintain our AC and furnace as well as clean our fireplace.
Leslie Van Dyke
Daniel and Michael came out to our house today for our first furnace and AC tune up and we were highly impressed! Very professional and courteous service. Called today and they got us in right away this afternoon!
Dave Lindeman
I received 3 quotes for replacing my air conditioner. I worked with Bill Mottet for the quotes. I was provided with exactly what I asked for and options from there. I received a military discount as well.
My install was originally scheduled for a week out and Bill managed an earlier install, which was good because there was a heat wave coming.
On the day of the install, I received a call from Pat Naderman. He told me he and Ben were on the way. In a short period of time, they showed up and were prepared to represent 72 Degrees in a safe and socially distanced manner. Both Pat and Ben were professional and competent in their work. They worked quickly, were conversational when I bothered them and completed the install in a quick and efficient manner.
We are now living well with our air conditioner operating just as desired.
Dave Lindeman
Nathan Lentz
Pat and JP installed a new HVAC system and water heater in my house . They did a great job arriving when they said they would, completing the job in a timely fashion and very professional the entire time . They were knowledgeable and explained the new system to me before leaving. I have always had a great experiance with 72 Degrees.
Beau Sexton
On Christmas Eve, we realized our furnace was no longer working. We called and were promised a tech would call us back shortly. Within minutes Daniel called and was at our house in 30 mins. Daniel was courteous and very informative. Class act and my family says Thank You to Daniel and 72 Degrees for making our home and hearts warm this Christmas!
Gareth Weeks
Our installation for replacement HVAC was exceptionally smooth. Both installers, Chad and Pat, experienced. They encouraged questions and took time to explain the installation process. We were fortunate to have two seasoned men for our job.
KIm Barnes
This was an awesome company to work with. They explained everything to me that I even understood and didn’t try to up-sell us to a new a/c that we really didn’t need which is much appreciated these days. New unit is running great and they did a great job installing and cleaning up. Thank you for making our decision easy! Highly recommend.
Mackenzie Meling
Very Satisfied! They got us an appointment quickly. Pricing felt very reasonable. Our technician (Sam) was very friendly and knowledgeable. He took a lot of time to explain the problem we were having, things to look out for, and answered all of our questions. I couldn’t be happier with the service. Highly Recommend!
Steve Norton
Pat & JP installed a whole house humidifier for us. Nice guys and got the job done quickly. They listened to my concerns & gave me the information I needed. Things went very smoothly.
Adam Shell
Top notch service - what you expect. Sam was our service tech and first time visit for us given we recently purchased our home and started participating in the MAP. Sam indicated he has been to home before so that was great to hear he was familiar with our place. Sam was courteous, organized, helpful, and timely with his work. I appreciate his patience in answering my questions. I highly recommend 72° and encourage people to request Sam - he's a good dude.
Deb Dickerson
Wow! Totally impressed! I reached out to 3 companies yesterday (Sunday) based on Google reviews and we received 3 quotes this morning, with 72 degrees being just slightly cheaper than the others and with availability to install today (Monday). By 2 PM the install of our new Aprilaire humidifier was complete, the installer went through the operating instructions with us and we couldn’t be happier. Highly recommended!
Elizabeth
I am so excited to do business with 72 Degrees Comfort. I have not had my new furnace and ac installed yet, but if the installation process is as prompt and professional as Bill and Nathan I will have absolutely no worries!! Thanks for making this huge purchase feel great!
Mark Smith
Furnace quit on a Saturday, within an hour they had worked a work around to keep heat on. We purchased a new furnace and by Wednesday noon were safe and warm. Work done quickly and very clean. Really like the service and the new furnace. Thanks Pat and JP
Kimberly Dickinson
Our air conditioner wasn't working. I was able to have a technician come the next morning. Sam V was great! He explained and showed me the issue, gave me the cost amount before I even asked, and had things back on track quickly. He was very helpful and friendly!
Jill Petersen
Sam & Evan from 72 Degrees were wonderful to deal with. Went through every detail in regards to the geothermal unit in our home. Extremely friendly and informative. The power had been shut off but made sure they went through every test to make sure the unit didn't have any issues to be worried. I appreciated their explanations on what to look for and what to do if anything were to happen. THANK YOU!
Doug Denham
David Silent Water performed service on my furnace today. David was very professional and and very thorough. David gave me a very good re-cap of his findings. I would give this a 5 star rating!
Chris J
This is an amazing company. I wouldn’t use anyone else. I used them a few times now once for ac work after the derecho storm and one now for my furnace they do an amazing job very friendly and work hard. Today we had Daniel and he was a great help and they don’t rip you off very well priced in labor and parts. Trust me use this company you won’t be sorry.
Zak Domrath
Stacey was great to work with on the phone. Pat and Ben did a great job installing the new water heater. We always get good service from 72 Degrees!
Brady Schwebach
Sam was very knowledgeable and quick to get our problem resolved. Was shocked at the amount of recommendations he gave us, and how reasonable the install and parts cost us. Granted I am not praying anything else goes wrong with our AC or heating, but if we do we are calling him back in a second!
Natalie Sipes
Clean and professional installation done by Chad and JP. They were efficient, friendly and knowledgeable.
We utilized the company's online quote system, which was very convenient. A formal, onsite quote was scheduled the same day at our request and the quote was unchanged...no hidden charges or "mistakes" just to get in the door. Didn't feel like we were being pressured or upsold at all.
Very pleased.
Patricia Harrison
I have had a maintenance contract with 72 Degrees for a number of years and they recently installed my new Lennox furnace and air conditioner.
Chad and Ben arrived on time, did the work as ordered, answered my questions and were completely professional. They showed the kind of work that I have come to expect from 72 Degrees.
R Hejlik
Sam came out to my home to check on my furnace on a Saturday. He was very pleasant, polite and very knowledgeable. Outstanding young man and would ask for him again. Very impressed with him and the company!
Daniel Gannon
Pat Nadermann & Luke Briscow did an outstanding job on the installation of a new A/C unit at my house on May 14, 2020.
Pat did the majority of the work today on the install and was extremely knowledgeable ang very professional on all facets of the Install. He was willing to take the time to cover all info regarding the A/C & particularly the new thermostat that came with this product.
72 Degrees needs to be very proud regarding the quality of Pat as an employee of their organization.
Pat Winscott
Had a new central air until installed today. Ben and Pat were extremely professional and efficient. Both wore masks the entire time and put on shoe covers before entering the house. They left the place cleaner than when they got here. Would definitely recommend.
Michelle Barnes
Shout out to Sam at 72 Degrees for always taking good care of my furnace, air conditioner, hot water heater and gas fireplace. He is always thorough and efficient. Today was no different as he completed maintenance on the air conditioner and made sure all my questions were answered.
Ryan Gustafson
We have been doing business with 72 Degrees for a good amount of time. They have always been helpful and respectful. The job has always been done right. Michael was our most recent service technician. He was very helpful. He text me prior to coming, and he sent me a follow up e-mail to make sure we did not have any further questions. Thanks alot Michael!
Nick Haynes
Hands down the best HVAC Company in the Des Moines area! I use them for all my commercial and residential HVAC needs!
Amy Johnson
Came home to a freezing house, called 72 Degrees... they came right away, gave us the info we needed to fix or replace. Less than 48 hours later, new furnace is installed. Would highly recommend 72 Degrees and working with JP & Luke was great.
Niki Boesen
This is a great company, referred to me by a friend. I have an older unit and they are prompt and efficient at diagnosing and fixing any problems over the last 3 years. Bryce has been out a couple of times, and I find he's incredibly knowledgeable. He's saved me money both times he's been out.
Roni Argetsinger
We always have the best experience with the technicians who come to service and maintain our furnas and air. Today Michael checked on our system and he did a thorough job and was very friendly and professional. I would highly recommend them and give a 5 star rating.
Lyle Holman
I have used 72 Degrees over the last 15 years at both my current and previous homes for furnace/air conditioner maintenance and replacement.
I appreciate the options being outlined for short term versus long term so that money was not wasted.
I also recommend the maintenance plan for regular checkups to keep everything running smoothly.
Nancy Carlson
We've been customers for over 25 years. When our AC stopped working over Memorial Day weekend, Alendro came within an hour and unfortunately couldn't get it going again. Then Nathan told us we should have a leak check to see where the equipment was failing. After we found out it was just the outside unit, we scheduled an install. Pat and Ben replaced our AC (Heat Pump) today (a week early) and were very courteous and didn't leave until everything had checked out! Thanks 72 Degrees.
Robyn Stapleford
72 Degrees came highly recommended when I needed a furnace and ac, I was not disappointed. They came out for estimate and knowing my situation worked to get both units installed as quickly as possible. Will recommend them every chance I get!!
Chris Doubleday
I called 72 Degrees at 7 am. Sam Yeager was at our house by 8:30 AM!! Incredible! We had no heat since Sunday night (January 12th), but did not know it until my wife got up to go to work today (Monday, 01-13-2020). 72 Degrees put in our furnace and air conditioner in 1997. Still going strong. Yes, it has had an issue or so over 22 years, but that is to be expected. Sam Yeager explained everything to me in the simplest terms possible so that I could understand what he was talking about. GREAT, OUTSTANDING customer service by Sam AND 72 Degrees. I would recommend them to anyone AND everyone!!
J Wells
Just had a new furnace and AC installed by Pat & JP. They did a great job on the installation, explaining the system and cleaning up (my basement floor is cleaner than when they started). They were both very patient with me "checking in" and asking questions.
Sue Rasmussen
We were so impressed with the work of Pat and Josiah as they installed a new furnace and air conditioner. They were on time, worked continually without a break and cleaned up when the job was done!
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Malkie s
Technician David came to install a water pump on my furnace because the drain for the water was going up hill and water was backing up into my furnace. He was very polite, clean, quick-working and clearly knew what he was doing. He came prepared with all the equipment he would need (I have had several companies that would need to leave in the middle of repairs, so annoying!) and he got right to work. He tested everything to ensure it all worked properly before cleaning up his work-space and leaving. He even finished 20 min early! He was a pleasure to have in my house and I would defiantly invite him back if I ever having any other problems. The price to install the pump was exactly what was quoted and very very affordable! Thank you David and 72 degrees!!
Amy Herrick
I want to thank 72 Degrees for their awesome service! When our AC went out over a weekend, I emailed 4 different companies, inquiring about estimates to replace our system. 72 Degrees replied to me first thing on Monday morning. Bill Mottet came out the next day and got all the information he needed to do an estimate. He promptly emailed us estimates on several different systems and explained the differences. I also want to that Chad, JP, and Ben, the service techs who installed the system. They explained everything that they were doing and were prompt and professional. A special shoutout to Bryce, who came out to tweak the system on a weekend.
We are delighted with our new HVAC system, and could not be more pleased with the service we received! Thank you 72 Degrees!
Matt and Amy Herrick
Leslie Carlson
Sam Yeager is so AMAZING!! He came within hours of me calling & made our lives so much better! I've enjoyed everytime he comes! such a pleasant & mature young man! my Grandmother Mary Warner got me started & my Mom Sue Horning. I've been with the company almost 15yrs! SOO HAPPY FOR ALL OF YOU @72°!!!!
PS I still owe you cookies 🍪😋❤
John/Ruby Olsen
Sam Yeager was friendly, professional, and personable. Very pleased with his job replacing my pilot light assembly in my fireplace.
Scotty Frey
Pat, JP and Alberto did a great job. Alberto came and figured out the problem with the furnace and showed me what was going on. The next day Pat and JP came and put in a new furnace and ac unit. Quality of work was outstanding and the price was less than I was expecting.
Steve Bradley
Chad and Josiah did a great job on the installation. Very positive experience with 72 Degrees. Thanks
SUSAN Evans
Sam visited for my semi-annual check. He went over my air conditioner and got me all set! I enjoy him and trust his expertise. He is friendly, efficient and always leaves me feeling glad that I used 72 Degrees!
Kim Martens
Pat was wonderful to work with, professional, courteous, and made sure I knew the work that was done, why it was done, codes that were met and made sure everything was working correctly before he left.
Marc .Shendelman
Excellent install and customer service, answered all questions with great patience, Josiah and Pat worked nonstop till they were satisfied and I had all concerns and questions addressed. Kudos to intial contact Nathan for being customer orientated, read this as 0 BS, followed thru, all in all these people are dedicated to their trade.
Pat Winscott
Had a new central air unit put in today. Ben and Pat were extremely professional and efficient. Both wore masks the entire time and put on shoe covers before entering the house. They left the place cleaner than when they got here. Would definitely recommend.
Erika Pruismann
72 degrees came out last week to take a look at my AC which had stopped working. The tech was nice and efficient. Found the capacitor to be bad and replaced it on the spot. 3 days later the air stopped kicking in again. Set the thermostat and it would be 10 degrees warmer still at the end of the day. I gave them a call and they sent someone out; of course it works on the day the tech comes out. The tech who came seemed to be annoyed that he had to come out - not listening to me explain the issue and felt to be writing me off. He said there was no issue, told me it was because it's an old house (though the house temperature was 10 degrees warmer than what the thermostat was set at and couldn't maintain temperature for three straight days before) and on top of it? $89 fee when I had just paid them to be out less than a week before. His reason? Stating it was because it was an "unrelated" fix - yet he said there was nothing to fix? Pretty disappointed. Will be looking elsewhere for any future heating and cooling issues/work.
I'm updating my post as the manager reached out to me in regards to the experience - even reimbursed me. I appreciate the concern and care for clients having a good experience and for the lasting impression that is left - it's very obvious that they want to make things right when things have not. I appreciate it!!
johnlnie
The only phrase that comes to9 my mind is "thoroughly pleased". Chad and Jim arrived as scheduled, completed the installations as necessary, and left without leaving any hint that they were here except for the new furnace and air conditioner. Both were very personable and helpful when I asked questions. I would recommend 72 Degrees if you need a new furnace or A/C or just service.
T
Recently purchased (6-24-19) a hot water heater for my townhouse in Ankeny and the two gentlemen who installed it were quick and efficient. Had the old hot water heater out and the new one installed within about 1 hour. I would recommend 72 Degrees to anyone!
Paula Steinbach
We have used 72 Degrees for all of our heating and cooling needs for close to 15 years. I recently had a problem with my A/C system and Sam Y., from 72 Degrees came out and had me all fixed up in a very short time. He explained all of our options , and let us decide which way to proceed. He is very professional and friendly! ! Highly recommend Sam and 72!!
Stephanie King
Our AC was leaking and I was panicking at home with my kiddo upstairs. Sam was fantastic on the phone and was ready to talk me through some troubleshooting and when I inquired he gave me accurate pricing and quickly came to the house and fixed our issue. Very professional and courteous!
Joan Stein
Nathan was very helpful in answering our questions as we selected equipment and decided on installation details. Josiah and Pat worked very diligently throughout the installation to get the job done and answered my questions about operating the equipment before leaving.
K Luther
Daniel SAVED us. Our daugter's graduation party was in the morning, so of course our air goes out. I called 72 Degrees and he was here within 15 minutes, and had it fixed within the hour. Was professional, reasonable, and courteous. Would definitely recommend and call again!
Michelle Pollock
We were able to schedule and have a new air conditioner within a couple weeks. Received quotes timely and within our price range. Pat and Thomas were quick and friendly. Thank you so much!
Hannah Larson
Very impressed - Our AC gave out this weekend during the heat wave. They were able to come the same day even though there were several others that called in before during the heat wave. Sam came to our house and was very polite, explained everything clearly and went above and beyond what he needed to do in order to help prevent future problems from happening. Will definitely be using and referring their services in the future, especially thanks to Sam!
Brandon Freetly
They were very quick to respond and when we need to replace it all, they got us right in and the technicians were very nice. I am in business also and I appreciate how educated Pat and JP were and very easy to get along with. Would highly recommend them to anyone!!! Will always keep them on speed dial
Stephanie Hood
Thank you Alberto for servicing our issue so quickly! Very friendly!
Bob Newman
Nathan came out for and estimate, we talked, he measured the window openings, for air loss. Provided us with a detailed estimate,.
About a week ago Chad & Ben installed a full system. They called first, arrived on time. Chat explained that he wanted to re-position the new furnace and stated why, I agreed , then they began. Removed the old
system and installed the new Lennox. Did a neat & clean job, the wiring
is routed and cabled tied. The pipe joints are clean and neat. The sheet metal fits properly. Cleaned up and removed the old units and debris. Went thru the new systems functions with my wife & me, Showed us how the Wi-Fi thermostat works. I STRONGLY recommend using 72 Degrees Comfort Company. They are a professional organization, and do not use sub-contractors.
Anne Hoffmaster
We had a Lennox heat pump installed last week by Pat and JP with 72 Degrees. Pat and JP were very professional, cleaned up the work area outside and in the basement and were very helpful explaining how the system works. They took time to answer our questions and told us to call any time we have additional questions. The heat pump is very quiet and will work as our air conditioner and our heat source during many fall and winter days. The Lennox heat pump was ordered thru Costco. 72 Degrees is the installer and will be doing our yearly maintenance. Thank you 72 Degrees!
jerry sparks
These folks rock. Only sales person to do work up to determine correct size for Furnace and A/C. Installation done in Five hours and installers assisted in ensuring thermostat control center was password protected and i was prepared to operate it. Have even temperature in home 24/7 now. Great experience.
Angi Navin
When the inducer motor went out on our furnace, 72 Degree came first thing at 8 AM. We really appreciated their quick response because we were plenty cold after no heat all night long. Sam, our service technician, was very polite, punctual, and wanted to make sure he answered any questions or concerns we may have had. Thanks, Sam!!
Tyler Osby
Called 72 Degrees for a second opinion on a furnace that was having trouble heating my home. After Brady, the technician (who was great!) took a look at things, he serviced it and determined the repair would cost HALF what the other company had quoted.
I'm glad I called 72 Degrees for the second opinion. It saved me hundreds of dollars. And most importantly, they offered a longer warranty on their work than the other folks did.
Doug Pettepier
Pat and JP installed a new HVAC for me. They were very professional and friendly, and they were great to put up with my two dogs. They cleaned up after installation and helped me set up the new thermostat.
Kellie Kozeliski
Always happy with the prompt and courteous service provided by 72 Degrees. Alek was super friendly and effecient. He even adjusted the water heater for me, as it was not an easy task for me. I will continue to recommend my friends to 72 Degrees. Thank you for a job well done!
Charlie Triplett
Stacey, Ashley, Luke, Pat and Ben are fantastic!!! I have had 72 Degrees install Furnace, AC, Humidifier and Water Heater. All have been done great!!!!! I would highly recommend them to anyone I know!!!!!
John H. Gonner
They were the best I have ever seen. They work close together and we're very fast and neat. They wore booties and cleaned everything up. They were also very polite. The sales person was also very good and followed up. I would recommend 72 Degrees to anyone. This is a real customer review... John
Karen Peters
Excellence, from the initial service call, to the new system sales guy, to the installation teams. Absolutely 100% satisfaction. Took the time to explain what was needed and why. Left the area cleaner then when they came. Not to mention, they replaced the furnace on the coldest day of the decade.
Juli' Verrant
Couldn't ask for a more professional company to work with!
72 Degrees answered all of our questions, helped us make informed decisions ,as well as choosing the best products for our needs.
Our project was a little complicated and installation went perfectly.
The guys couldn't have been nicer or more helpful.
We couldn't be happier!!Great company!!
Melvin F Pierce
Sam Yeager arrived on time, very clean and personable. He did the work and answered our questions in a very professional (but friendly!) manner. We are very satisfied with this service
Kennedy Naquin
72 Degrees came to my facility Norwalk Nursing and Rehab and did a wonderful job. They were fast and efficient as well as very helpful and kind. I am very happy with my experience with them and would hire them again in the future if needed.
Brent Messelheiser
Thank you Nathan, Luke and I am sorry but the other technician that I didn't get the name of. Furnace had a severe breakdown and they were able to expedite a replacement in 36 hours on very short notice right before -9 degree temps hit. Brought space heaters to help with temporary heat. Outstanding service and consultation.
Patrick Bishop
Daniel Milligan and his partner did a great job on performing a yearly inspection of our heating system. Very satisfied.
Becky Jordan
Pat Naderman explained my new heating system,making sure I didn’t have any questions
They were very professional & efficient. Thank-you 72 Degrees Comfort.
Rod Cundy
Great experience overall from sales to installation. Nathan, Pat, and Ben were great to work with, very detailed and great communication! I love my new Mini Split system! Thanks 72°!
John Wittkop
Replaced my HVAC. Highly recommend replacing a single speed/stage furnace blower motor with a two stage variable speed. Nathan did a great job with the proposal/estimate and Chad and Thomas also did great installing it.
Ryan Taggart
Pat and JP did a great job quickly and efficiently installing a new AC and Bill was great putting together various estimates with options. Never any pressure from them, highly recommend 72 degrees.
Tyler Henry
Big thanks to Alberto Saldana for getting to my house quick when the heat wasn't working and quickly fixing it! Definitely would recommends him and his company.
Karla M
Thanks so much to our tech Scott B. he came out quickly on one of he coldest days after a snowstorm. We appreciate him getting us up and running temporarily while a part is ordered. Your company always gets an A+ from us!!! Scott was quick and super friendly! Thanks a million.
fayemommer
Our Service Technician Daniel was terrific from beginning to end. Very well mannered, knowledgeable, and desire to make sure all our questions were answered. We would say Daniel is a great assest to 72 Degrees. Thanks Daniel!
Cory Thiele
I had 72 Degrees come out and do some small electrical work so that my house was prepped for fiber optic install. Dave came out, explained everything, did great work, and reasonably priced. I now have them doing my HVAC maintenance at my office.
Carrie Horn
We've been customers of 72 Degrees for about 10 years, and we've always been impressed by their customer service. But today Bryce went above and beyond, and we can't thank him enough. Our heater stopped working this morning, and he had to drive from Ankeny to Urbandale in a blizzard to get a part. He barely missed a 10-car pile-up. If he hadn't braved the elements, we would've had no heat for the entire weekend and would have had to get a hotel room. We can't thank him enough!
Vickie Heinzerling
Aaron N. was courteous, kind, efficient, & professional. Thank you for your service today Aaron.
Matt
They've done honest work for me in the past. For the most part, they've treated me well and most of the techs have been stellar.
I did have a tech ignore my messages for a month when I needed ductwork. If you're having a bad experience with them you might try the main # to get someone else instead.
Jim Leasure
Pat & Ben were great. They were able to overcome several unique obstacles to the placement of the HVAC duct work in my 77 year old house. I definitely recommend 72 degrees.
Kevin Nebola
Our water heater leaked all over the floor on a Friday and they were here within an hour to look at it and then still get an installation crew here to put in a new one so we would have hot water for the weekend! They did a very nice job and even cleaned up the water so it dried out by the end of the day!
JOHN FRANK
Our technician, Alberto, was early but we knew he was coming. Like all the 72° folks polite, efficient, and professional.
Teresa Kremer
Sam was able to explain to me in laymen’s terms exactly what needed to be done to repair my furnace. He was respectful, knowledgeable and friendly. I am thankful for the quality and prompt service that we received. Thank you!
Becca B
Michael called 20 minutes ahead to say he would be at our house at 2:30, as scheduled. He was very polite. He did a routine maintenance on the furnace and everything checked out fine.
Rose Hoffman
Technician was very courteous, efficient and professional. Aaron is a great representative for your company.
Cathi Turner
Pat and Josiah installed a new a.c. and heating system. They were very professional and it was installed within a couple hours on a very hot day. After installation they thoroughly explained everything to me. I would definitely recommend them and 72 degrees .
Rose Frisch
Just wanted to say Pat and Ben did an excellent job on installing our furnace. Very polite and professional. Left no mess and were timely. Thank you. Rose Frisch.
Melissa Noble
72 Degrees has always provided us with excellent service, following through with commitments and going above and beyond. A special thanks to our service guy, Sam, for always treating us with respect and having a smile on his face - excellent customer service!
Kaye Kannas
Alberto is a 5 Star professional. I appreciate the call and text letting me know he is on the way. Was on time and very courteous.
Connie Hall
David Silent Water was our technician today. Prompt, very pleasant. We love 72 Degrees!
Dale Christians
Alek was our technician for our furnace check-up. He was very prompt, courteous, and thorough. Hope to see him in 6 months for our next service check-up!
Kathy Harkin
Thank you so much for the great service at my home on 8-15-19
I appreciate your attention to detail and your patience with answering any questions I had. What great service, I was very impressed with the Service Technician.Sam in every way, his knowledge, his manners and appearance and the consideration he had for myself and my home, I appreciate that your techs always wear the shoe covers when they come in to a home, great service, thank you!
Kathy McIlhon
Scott came on time was very professional courteous and informative all the way through. You did a wonderful job. I will use their service again
Ron Fisher
Nate was a great salesman, followed through with all that was promised.
Chad and Pat did a great job with the installation, professional, knowledgeable and neat with the clean-up!
Powers Ink Project
Alberto Saldana was very professional and very helpful. He was able to diagnose the problem quick and come up with a solution. Would definitely recommend.
Keith Muehlenthaler
I decided that the offer received from 72 Degrees was best the deal to replace my geo unit. Even though the weather did not cooperate - 72 Degrees was able to get old unit out and new one installed in a few hours. Area was clean and new geo was working when they left.
Junior Miller
72 degrees proved to be my best friend during the recent flooding. I don't know what I would have done without their customer service. I will never consider another HVAC company again. Thanks for being there when we needed help the most!
Molly Krueger
Had our furnace check today and as always I had a great experience. Michael was super friendly and professional, and made sure everything was perfect before he left. Highly Recommend!
david todd
Pat and Ben installed my garage furnace today and they did a great job. I would recommend them to anyone. They get 5 stars !
Tony PharmD
I was on vacation when the A/C went out in one of my properties, they worked with the tenants and had a new A/C in less than a week. They were really, really easy to work with and the quote was the same as another company, so better service, same price.
Christopher Fry
Nathan the salesman was very knowledgeable. The prices was very competitive. Installers were nice, clean and efficient. We would highly recommend 72 degrees.
Darren Sleister
Chad and Ben replaced our furnace this week and they were fantastic. As with all 72 Degree folks they were courteous, talked through issues as they came up and were first-class professionals.
Thanks again guys!!!
Jeff Reese
Woke up on a Sunday morning and the furnace wasn't working. 10 degrees outside. Called 72 degrees they were at the house within 30 minutes. The main electrical board was fried. Very nice guy fixed me up. It wasn't cheap, but it was a fair price.
Brian Carter
Pat and JP did an excellent job installing my new furnace/AC. Both gentlemen were very professional and courteous. A+
Greg Hudson
Sam and Alek arrived on time, performed the work in a very professional manner, left the work site neat and tidy and made sure that all of my questions or concerns were properly addressed. Good Job ! Five Stars !
Mike Salem
Chad, & JP did an excellant job. They answered my questions and were very patient with me. Luke stopped by and gave some assistance.
Nathan was also very patient with me and answered all my questions.
Thanks - Mike Salem
Dana Schon
Daniel was courteous and knowledgable. He did a nice job of answering our questions.
Marta Boelling
Pat and Josiah were both very good and explained everything to me which I appreciated. Got quality units installed which was important to me.
John Kruzich
Chad and his team were very responsive, professional and courteous. Communication was excellent! I would highly recommend this company.
Terry Grapentine
We've used 72 Degrees for over 20 years, and recently had them install a new HVAC in our home. We've always received excellent service from them.
Dirk Nord
Service technician Sam was quick to respond for after hours call, quick to diagnose our furnace problem, had parts to fix in his van, and problem solved in less than 30 minutes.
Rick Konopka
Alberto was very responsive and professional. I will continue to be a satisfied customer of 72 Degrees Comfort Co.
Brad Delaney
Did a fantastic job. Was very courteous and professional. Caring and honest. Definitely not out to gouge the customer. Will use 72 degrees from now on!
Darrin Morrison
Scott is great, friendly and great customer service.
Belinda Grannan
Pat & JP did a wonderful job with my A/C & Furnace installation. Highly recommend them and 72 Degrees!
Barb Wilson
Great job by Chad and Ben. Explained everything to me, demonstrated on how to work new thermostat and left no mess behind. Very courteous too! Highly recommend.
David Jones
Daniel Milligan done a great job. Communication was perfect. That is very important to me.
Thank you.
Elayne Stover
Chad and Ben were efficient, considerate and professional. This heating service required moving a king-size bed. They did so cheerfully and remarkably left things just as they found them! 😉 …
Rebecca Schoonover
Very courteous, explained everything in detail about what he did on the maintenance check and very nice to my very old dog that was always in the way.
Holly Barten
Alek did a great job replacing my fan motor. Came on Sunday and being part of map program didn't cost extra. He was very professional and left it clean.
Deb Day
The team was on time and did a great job. We appreciated the professionalism and positive attitudes. Thank you Chad!
Jamie Leathers
Alberto performed a routine furnace/mini-split check at my house last week. He was punctual, friendly, professional, and was even super nice to my dog!
Don Herman
Pat and JP were wonderful installers, the whole team at 72degrees was easy to work with. Well done to the whole Team. Linda and I want to thank you all.
Julie Kenney
I highly recommend 72 degrees. Daniel was very responsive and helpful with our after-hours air conditioner issues. We would definitely call them again.
Randy Dejmal
Pat & JP were very professional job replacing heater and AC. Arrived promptly and left the basement cleaner than when they got here.
Tim Herold
Pat and JP were great. In and out with a entire new system in 6 hours. They didn't even take a lunch break. We recommend them and 72 degrees to everyone.
Rob Loiola
Chad & JP did a good job! answered any questions and was very helpful. The equipment installation was fast and very clean. Thank you 72 degree team.
Rob Loiola
Holly Lyles
Sam did an amazing job. Our fireplace is 13 years old and was very dirty. Looks like a brand new fireplace now! Thank you!
Brandon Britt
My A/C broke Sunday afternoon. Another company said they’d be here on Monday. By Tuesday night they still weren’t here. I called 72° at 4:12 and my invoice was emailed at 5:47. So thankful!
Jason Ling
72° has been out to my place on 3 different occasions. They give great service & advice. Sam Y. did a great job this last time explaining what was wrong and my different options.
Derek Morris
The technician was able to quickly diagnose the problem with my AC, and had the repair done in under an hour. Great service.
Chris Reimann
Pat and Josiah did a great job on our upgrade installation!
Matt Berger
Scott came to diagnose a problem with our air conditioner and not only arrived early but identified the problem within minutes and had us moving towards a resolution right away. Thanks!
Sue Thiesse
Alberto did a great job today. He was very professional and answered all of our questions.
Linda Roberts
Great company, always quick with responses when repairs are needed. Nice crew, always friendly and personable. Been with them for many years and have no reason to switch to another heating & cooling service.
Tom Froehle
Alek was just here for my annual furnace check-up. He was prompt, friendly, and explained what he had done. Perfect, I'd say.
Larry Williams
Chad & JP were very courteous to us during the install of our new Lennox HVAC, please give each of them a special 'Thank You' for us.
Missy Starr
Scott saved the day when our furnace stopped working! He was fast, professional, and friendly!
Elizabeth Arndt
Friendly, professional, punctual. Sam was very polite and knowledgeable. Will definitely use 72 Degrees for future heating and cooling needs.
Lynzy L
Sam was fantastic to work with. He came after hours, was quick to arrive, knowledgeable and answered all of our questions. Excellent service, thanks Sam!
Woody Swartze
Pat and JP called ahead of arriving, arrived on time, estimated completion time, inspected, cleaned up and completed on time. Very courteous and informative. Would recommend them.
bayerd lande
Man this is a first class business,I used to install these systems many years ago.they made it look so easy and wow what a great installation.coudnt be more pleased.
Katie Hoskins
Great to work with! Technicians were knowledgeable and professional. Would definitely use them again.
Justyn Coughennower
Pat and Ben were amazing to work with! Nathan was also very helpful in getting pricing and invoices!
D C
Chad did the install by himself which seems impossible but he did it quickly and it looks and runs great. Fantastic business.
Cody Anderson
Alberto looked over my furnace for an intermittent issue. He gave me the info I need to watch out for future issues.
Josh Haines
Sam was great. He was very friendly and explained everything he was doing including what he thought was the issue.
Henry Widen
72 Degrees is great! Daniel was extremely professional and explained all of the work. Would recommend to friends and family. Thank you!
Heath and Billi Williams
Alek did a great job. On time, fast and great communication. Have used 72 Degrees for years and would not go anywhere else.
Tracey Green
Quick to respond to gas leak. Prices for labor are great. A little high on parts prices. Great services. Would highly recommend them.
Deborah Pedrick
Great job. On time, communicated clearly about my furnace and air conditioner, was polite and answered all my questions. Thank you Dan.
Don Alexander
The technicians were very professional and did a great job fixing my a/c.
Vivian Graham
Pat an Ben did a great job and were very professional and polite. Very happy with the work that was done.
steve carnine
Put in humidifier. Great job!
Carrie C
Excellent service. Sam was very friendly and professional. Explained all he did with us and made sure any questions were answered.
Rick Langel
Pat and Ben installed a new thermostat and humidifier for us today, and did a great job!
Mike Meissen
Aaron did a great job today’
Tomas Willeam
Pat and Ben recently replaced our water heater and were very professional, punctual, and courteous.
Padmini Wijeratne
Excellent work we are very satisfied
Susan Krantman
The first person who came didn't seem to know what he was doing BUT the second person did an amazing job. They didn't charge me for the second visit which is much appreciated.
Lee Breese
i give 72 degrees a 5 star rating, chad and JP were superb like all your employees i have come in contact with.
Eric Paxton
They were really nice and great on their prices for a tune up on heaters they had a special deal going on and very efficient
John King
The Tech was Great! Very pleased with 72 degrees.
Mat Johnson
fantastic company, easy to work with, did a lot of work for us regarding a warranty issues. would recommend.
Larry Santi
Excellent Honest Communication & very Punctual well represented with their impressive well spoken & polite technician Sam whom had plenty of knowledge. Thank you 72 Degrees!
Anna conway
Sam was absolutely great.
K R
Very pleased with the furnace inspection service Michael provided. Will call 72 Degrees should I ever have a problem.
Elizabeth Gardner
Ben and Chad were awesome when installing my water heater. Friendly and professional!
Matt Meeks
Daniel was awesome. High recommend!
marcia alexander
Chad and Ben was very nice, fast and did a great job. I highly recommend them.
Adam Heldt
Alberto was quick and efficient. Not a single complaint here
Denise Betten
This company goes above and beyond with their Customer Service! They are honest, trustworthy and stand behind their word! We will definitely recommend them to everyone!
Charlie Brown
Alek just serviced our furnace. He is knowledgeable and very professional. Great staff!
Chris Jenson
Great company. The guys do very solid work and make it look great. Prices are best in town.
Jim Lyon
Our furnace failed and 72 Degrees was able to replace our obsolete unit in a timely manner, thanks Chad and Ben, great job!
Cindy Stanbro
very friendly and knowledgeable. i would recommend this company to everyone. Great job Sam!
Glenn Hunter
JP and Pat did a great job. Kept everything clean. In and out in around 5.5 hrs
Judi Turner
Chad and Ben were fantastic to work with. They did the job right. Extremely pleased!!!
G-love G
Installed new furnace and ac in less then half a day! Free duct cleaning to boot.
Hattie Bagbey
Quick, thorough and efficient. Daniel helped explain everything as he went and answered all of my questions.
Samantha Hopp
Pat and JP did a great job and went above and beyond what we expected. Thanks for the great work!
Scott and Gayle Coon
Pat and Ben did a great job installing a new gas heater in our garage.
Michael Brown
Scott was very helpful in explaining our potential issue. Very friendly. 5 stars!
Gary Sargent
Very friendly helpful and responsive. Sam did a great job!
Richard Zollinger
Alek has been a superior service tech. He is thorough in his inspection.
Joleen miller
I was so pleased with the installation of my new unit. The guys were courteous and left everything so clean.
TIM Hibbing
Got right through to a human after hours on Christmas Eve and they had the part we needed...highly recommend!
Nyla
Very impressed with the service Sam Y provided! He was friendly and worked quickly.
Curt Brooks
Company does a great job, very professional throughout!! Reasonable pricing and exceptional service!!
Marcy Puls
Daniel was here on time, did a thorough job, explained what he was doing. Very professional.
Jack Morlan
The service was great and the servicemen were very polite and helpful. I would give them a 6 star rating if I could.
Seth Channell
Pat & Ben did a great job adding new return and supply lines to my basement.
Ryan Ruden
Sam was awesome. Did a great job and was very easy to work with.
Matt Harmon
Sam did an excellent job to get my air conditioner back and running.
Evie McPherson
Great service! Alek is very punctual, helpful and does a great job on services! Highly recommend!
Kevin Taber
Alek did a fantastic job. The maintenance plan is well worth the money.
Daniel Blumhagen
Just had furnace installed and they did a great job!
John Konior
Michael did a great job explaining what the preventative maintenance covered.
Janelle Matter
Always excellent service and response time
Joseph Jones
Sam was very informative and helpful with the service and information.
I would recommend 72° to anyone thank you.
Kristi N
Excellent service! Friendly staff!! Fair pricing! Great company!!!!
Dan Hartzer
Pat & J.P. were very pleasant and did great work!
Mark Albright
Sam did a great job and 72 was quick to respond!
Ted Brown
Alberto was quick & efficient.
Paul Stueckradt
New install. Chad and Ben were very good.
Julie Matheny
They are always top notch! Love their service plan!
Dennis Morton
Tech was informative and very professional.
Jerry Marckres
Please produce an updated TV. commercial. I believe the same one is playing for the last 2 or 3 years.
tammy clemens
Pat and JP Thank you for the great service.
Cyn M
Same day AC repair when 92°. Woo hoo
Joann Weuve
Pat and Luke did an amazing job!
Bennett4hawks
All of the 72 Degrees team was wonderful to work with.
Beth Madison
Very prompt, professional, and courteous.
Pam Miller
Thank you Chad. Thank you JP. You did superb work.
Darla Schaben
The technician was prompt, courteous; and professional.
Ron Patterson
quality work & they always respond in a timely manner.
Judith Elings
5 star
Zach
Great service, quick and clean!