Reviews of Golden West Plumbing, Heating, Air Conditioning, and Electrical. (HVAC Contractor) in Denver (Colorado).

Golden West Plumbing, Heating, Air Conditioning, and Electrical

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380 Comments

HVAC contractor

Furnace repair service

4217 Delaware St, Denver, CO 80216, United States

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Information of Golden West Plumbing, Heating, Air Conditioning, and Electrical, HVAC contractor in Denver (Colorado)

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Reviews of Golden West Plumbing, Heating, Air Conditioning, and Electrical

Amanda Salgado

Golden West exceeded my expectations, providing 5 star service from start to finish. Josh A. was absolutely amazing! He made sure I was comfortable and had the understanding of my available options, answered all my questions as well as scheduling the service next day. Josh, Alex and Jose were very thorough, professional and friendly throughout the entire repair. Many, many thanks for resolving a stressful issue into a positive experience! Would definitely recommend!!

J

I was so concerned about finding a company that was going to be equally as professional as they were straight forward with me. It turns out this company is the best of both worlds not only was Chris extremely upfront with me he was extremely helpful in getting everything that I needed for my AC system repaired reinstalled and replaced. His team was fast and got me in the very next day after seeing him for a consultation. I cannot say enough good things about this company. If you need any sort of AC heating or plumbing, 1,000,000% go to this company asked for Chris on top of that everything that they took out from my old AC system did recycled and disposed of properly I cannot say enough how much that means to me that this company is doing things sustainably.

Connie

Everything about this appointment was absolutely perfect. I am blown away by the service! I rarely see this level of service anymore. This is the first time I have used this company and I HIGHLY Recommend them! From the first call, to scheduling, to diagnosis, to repair. Everyone was professional, prompt, courteous, and so quick to get my boiler fixed. Carlos, the technician, and the young man helping were so polite and professional and found the issue almost immediately- then went and got the part and fixed it the very same day! Amazing service!!! Thank you!!!

Joan Smith

Golden West installed a central evap cooler system on my house just in time to beat the heat. Chris sat down with me and explained all my options and prices to make sure I selected the right model to meet my needs and preferences. He scheduled the installation promptly and he and his team showed up on time and well-prepared. They completed the installation in one day. I appreciated the respect the team showed for my property during the installation process, and they did a good job cleaning up when they left. Michael, Chris and all the team were respectful, patient and courteous to me throughout the project. I am very pleased with the work and the service. Highly recommend!

Nora Grossman

Chris and his team were amazing. Our very old furnace suddenly started leaking (a lot) and within the week Chris had been out for the consultation, gave us a variety of options, gotten the parts together, and replaced our whole system. Golden West worked around the clock and all told we were only without AC for a couple of days. The amount they were able to get done in a short period of time was truly amazing, and we were also impressed with the quality of work and Chris's thoroughness and professionalism.

Katie Rogel

Justin and Gill were great! I just bought my first home and had them come look at the plumbing to make sure there were no leaks. They were so knowledgeable and informative and answered all my questions. Very glad to have signed up for the VIP service as I plan on using Golden West for all my new home needs. Everyone I have talked to there has been incredibly nice and very helpful!

Alyssa Dean Copeland

We just bought a house. After having a friend and a neighbor try to help me get my swamp cooler running, I called Golden West Plumbing and Heating. Barb got me scheduled. Carlos was very professional, easy to talk to, and explained exactly what the problem was and how he fixed it. He also gave me pointers. Great service. Highly recommend. My dog, Moo Moo, is looking forward to seeing Carlos again.

Chris Overton

So happy with Golden West! Was having issues with my AC unit during some extremely hot days and these guys got to me same day. Carlos was professional and knowledgeable and efficient. They have a great customer service system that lets you know who is coming to your home and what time to expect them. I’m very impressed and will use them in the future!

Michael Steiner

These guys saved us in a huge way. Boiler seized, they were here the following morning and replaced the entire system saving us before this big cold front. Chris was amazing to work , great followup and execution. Manny and Riley did a great job installing the system. They did an A++ job and were clean after install and very informative. I will only use them for future repairs at my home and business’s.

Casey Diener

I recommend this company to anyone needing plumbing or water heating help in the Denver area. I had a leak on my water heater. The technician who came was named Josh. My home is 100 years old, so it lots of issues that come up all the time. My water heater was almost shot and my home had no pressure regulator. Josh got me a new water heater and pressure regulator installed the same day. Now I should be good to go for years. Josh was polite, knowledgeable, respectful and did a great job. Super clean install. Would recommend him to anyone. A++

Aaron Peck

I live in a 100+ year old building and a lot of the pipes needed repair after wear/tear/rust. I worked with Angelo closely to figure out the best course of action. Angelo is extremely professional, responsive and has a great line of communication. He was able to answer my texts/calls quickly and even after hours which I greatly appreciated. He went above and beyond to help me repair my old pipes. I would highly recommend working with Angelo and his crew at Golden West.

Niles Yerdon

Golden Heating and Plumbing is the only company we ever use for all our Heating and Plumbing needs. Their employees are always prompt, courteous and do the job right the first time. Jason did a fantastic job installing our Air conditioning unit, Halo system, and Tankless Water system. This was a big job but Jason had it done in a timely manner (day and a half). Jason was respectful of our home and made sure we understood how each system worked and answered all our questions before leaving. Thank you Jason for a job excellently done!!!

Carol Lovelace

Golden West Plumbing & Heating did an outstanding job inspecting and upgrading my boiler system. Jason, Manny, and Luis were experts – Jason, with his boiler knowledge, evaluation and design skills, created a more energy efficient system and made several suggestions for improved use of the boiler. Manny and Luis displayed persistent attention to the job, had outstanding skills, and projected energy and enthusiasm in their work. All three technicians worked as a cohesive team, made a positive first impression, and were extremely proficient, professional, and personable. I would have no reservations in hiring Golden West for all my plumbing, heating, or air conditioning needs in the future.

Rachel Zucker

We had a great experience with Max and Manny doing a visit to inspect and charge up our aging A/C unit. They were both very professional and friendly, explained things along the way, and were great to work with. We've been really pleased with Golden West and have had them out a few times to fix up various issues, and have always had great experiences.

Amanda Storm Frett

The other night I was trying to relax with a bath and suddenly there was rain pouring from my living room. Called Golden West and they were able to make a same day service call. Josh and his team worked really hard to repair the cracked pipe and was able to stop the leaking in my ceiling. They also provided a walk through and were extremely clean. Left the house better then they found it. HIGHLY RECOMMEND

Shanell McGarvey

Chris is always such a pleasure to work with. He is always prompt and thorough, but also takes the time to explain what is happening and teach us preventive ways to avoid future issues. Though we don’t enjoy having to call for service, we love having Chris there to help! Absolutely the best! Thanks for everything you do!!

Denise Stradiotto

I had an unusual request. I recently added solar and wanted to add a usage meter to fight the utility company and their overcharging. This meant I needed to make room in my electrical panel for the addition. Anthony was engaged and willing to talk to the solar specialist to fully understand what I needed. He also helped me trouble shoot potential other concerns. I was only looking for a quote but the service fell in my expected budget so I had the work done. Anthony was knowledgeable, polite and easy to work with. Should I need service in the future I would love to have Anthony back.

Sarah Gledhill

Manny and Riley are the best! Incredibly knowledgeable and patient. They were able to diagnose an issue that other contractors couldn't, and they went above and beyond to explain our swamp cooler to us and even got on the roof with my partner. Will definitely be using them for our cooling needs here on out.

Ashley Williams

My experience with Golden West started off very rocky. My appointments kept being rescheduling and the summer heat wasn’t letting up. This was my last straw with them if I had to be rescheduled yet again. I finally received my call that Anthony and Jerry would be arriving soon. They arrive looked at my attic fan and hit me with more bad news. I needed to replace the entire motor. And boy it wasn’t cheap. Anthony provided me with necessary information to get me set up and on my way with a brand new motor. They were very professional and helpful. Thanks Anthony and Jerry.

Molly Daniel

Chris and Joseph were incredibly professional, thorough and performed very high quality work. We needed a baseboard heater moved to a different wall, which they executed perfectly and then I asked if they could take a look at the shower as we’d noticed some clogging. Joseph agreed to take a look immediately and resolved the issue in minutes. Thank you SO much for all of your help!

Kendall Christensen

Carlos and Luis were incredibly personable, very professional, and did their best to diagnose my problem with my AC unit today on 9/21/22. Carlos has been in the industry for 7 years, and his experience shows beautifully. They were able to find the problem with my (painfully outdated) unit and have it in working order within 30 minutes of their arrival. Carlos did everything he could to ensure he was operating within my best interes. Will definitely be subscribing to the yearly package to save on the services golden west provides.

Nancy Bober

Anthony, Max and Joseph worked a long day to get a new boiler installed for us. This was just in time for the deep freeze. Thanks to those men for their hard work. You can tell they put pride in their work.

Alex Nielsen

Starting from the phone call to set up the appointment, I was greeted with professionalism and kindness from Barbara and was able to get an appointment set up the next day for my slow draining kitchen sink in my newly bought home. I got a call the next day to confirm my time window. Ben showed up right on time and was sooo thorough with the drain cleaning and sooo nice to explain everything he was doing and gave us all the tips and tricks to keep the sink clean for the future. Ben really went above and beyond! Would highly recommend Golden West to anyone with plumbing needs!

Carly Wilde

We moved into a house in January, within two months on a fix/flip we had a drain in the laundry room that was flooded, Golden west came in and repaired/replaced all our main lines. We then had an additional leak nearby months later. They came and fixed it at no cost and got us back and running. Thanks for getting us back. We appreciate Ben's customer service, going the extra mile and attention to detail.

Marlie Fisher

Thank you for the amazing job, Josh!! You saved the day, and you were so patient with troubleshooting the problems we had. I can’t thank you enough for all the time and effort you put into making sure our home was functional at the end of the day. You were so thorough and professional, thank you for everything!! If you need any plumbing repair, Josh is the best!!

Wesley Gemmill

Manny was very professional and able to quickly diagnose and fix the issue with our furnace. The furnace was not running and he quickly fixed the issue and had the heat back on minutes after arriving. He was additionally able to tell us current issues that could arise in our furnace due to past repairs provided by another business. A+ service, will continue to use this company for years to come.

Penny Roth

Our daughter referred Golden West to us and we sure are glad she did. We bought a bit of a fixer upper and we’ve used Golden West for several repairs and installations, and will continue to do so, enthusiastically. Today, Anthony, Jerry and Alex installed a new sump pump. They showed up on time, worked efficiently, were respectful to our home, to me and husband, and my dog. Anthony showed us on his iPad when the job was done what was installed (so we didn’t have go downstairs in the crawl space!). He even went above and beyond, repairing some duct work that had come loose. Anthony and his team will be welcome in our home any time we need professional, efficient, friendly, honest service .

Leslie Peck-Epstein

Anthony was very professional. We have an old boiler system that was leaking with no visible signs of where the water was going (challenging). Anthony analyzed the situation, found the leak and did a great job fixing it. We are very happy with his service and with Golden West Plumbing. We would definitely use them again.

Bryan Moats

Jason Royster was AWSOME. He diagnosed my broken AC unit in a flash. He was very polite, professional and informative. He took the time to explain all of my repair and replacement options. The Golden West folks were able to respond in under 24 hours and they were great w/ text communication. I wish all businesses were this timely and considerate. I also wish all repair folks had the patience and expertise that Jason displayed.

Adam Vellinga

Carlos HVAC professional came when expected, provided a reasonable price with options and completed the work in the time he estimated. Then the bill came, and it had charges that reflected what he did and it matched the estimate. Kudos to Carlos and his apprentice and to Golden West for another great experience

Amanda Tipton

These guys are excellent! We found the company when our old company would no longer come out to service the evaporative cooler on the roof because it's 3 stories high. Golden West has been taking care of it for two years now, they do a great job, and they're very knowledgeable. Since hiring them for the evap cooler, we now also use them for all the indoor plumbing as well. They've fixed toilet floats, unclogged pipes, and cleaned and fixed a malfunctioning tankless water heater. We got on their loyalty program which has saved us boatloads of money on maintenance calls and services. I'm as happy as can be with their prompt and professional attention!

Ben Seymour

The experience of working with Barb and Chris from Golden West was exceptional. In this day and age it’s harder and harder to find good, locally owned companies that are focused on good service, reliability and integrity. That’s what we found with this team. Our furnace stopped working on the 2nd coldest day of the year. We called Golden West and they came out on a Saturday to make the repair. We had called another company the day prior and that company didn’t even suggest repairing the furnace. They suggested a full replacement plus A/C and hot water heater all for about $20K!!! Chris was a godsend. He quickly assessed that our existing furnace could be repaired and didn’t need to be replaced. We’re warm again and will always make Golden West our first call for A/C, HVAC, Furnace, etc. thanks to Barb and Chris!!!

T.R. Wolfe

We have to replace the furnace and a leaking bathroom exhaust fan and duct work in the past month, and Golden West have repaired quickly and professionally. Everyone has been prompt and friendly. No idea if their prices are more or less than anyone else, but they have done the work and passed inspections, all while doing so in a timely manner.

cinnabongirl

Jason did such a great job making sure I was safe and cozy by repairing a combi boiler. I love boilers but it has been a challenge to find technicians who know enough about them. Jason is absolutely brilliant. Highly recommended👍🏻 …

Ryan Kenney

Golden West and their team (Angelo & Ben) were very fast, thorough, knowledgeable, and as professional as they come. They quickly diagnosed the problem, identified a solution, and we're over communicative in taking me through everything. If you're looking for a quick and trustworthy experience, reach out to Golden West and request either of these professionals!

Regina Mattie

Manny and Luis came out and did a great job with system maintenance. They identified one problem area quickly and had immediate recommendations to fix it. They were both highly professional in their interactions and even helped resolve billing questions.

Tom Stemple

Anthony was awesome. It is so refreshing in this day and age to have a company who really puts the customer first. Denver West Plumbing and Heating is that company… and Anthony our service tech was The Best! Highly recommend.

William Potter

Golden West did an amazing job with my HVAC maintenance and diagnostics. Manny, the technician, explained everything in detail and answered all my questions. I recommend the VIP membership as it pays for itself even with just two services per year.

Matt

Ben had fantastic knowledge. He is an expert in the field. Nothing is cheap with plumbing but I felt a little better after he explained everything he was doing and helped me understand the plumbing in an old house. Would highly recommend.

Stefanie D-Munson

09-21-2022 Angelo was amazing. Awesome work replacing my garbage disposal and put in a new strainer basket in the sink next to the garbage disposal. The installation was awesome and so was his neat and tidiness. Verrry skilled and knowledgeable. Thoroughly explained what he was doing and answered all my questions. I’ve been with Golden West for 10 years and Angelo is another excellent technician with Golden West. Thank you! Stefanie Munson Also, Chris Van Meter is the all around best for all the work he has done for me since 2013. Excellent. My boiler, water heater, replumbing all the copper piping for my boiler system and new swamp cooler. Somehow I couldn’t leave a review for him the last few times he was here. Thank you Chris! Stefanie Munson

Laura English

Manny and Luis were great to work with when winterizing our evaporative cooler. Manny is very professional and informative about the whole process and it was great that Luis had set up the cooler in the Spring and remembered specifics that helped make the job go faster!

Jennifer Starry

Josh and Fabian went above and beyond to service my hot water heaters. Some unexpected things arose during some work and they stayed late, and came early the next day to finish the job. They were both very knowledgable and very friendly. I would definitely recommend them to others.

Carrie Danville

Professional, Friendly, On-time, Efficient, CLEAN. Lou and his crew showed up on time to install a brand new furnace to replace my 1980 furnace and replace my failed water heater with a tankless water heater. I appreciate all their hardwork and willingness to get in my crawl space. Good Guys! Grateful for their help.

Ron Minas

Lou and his team were extremely knowledgeable at their craft. He went the extra mile to ensure the issue won't happen again. Highly recommended and price was reasonable.

Ginger Peltz

I had a busted frozen pipe and Lou was dispatched to my place quite quickly. I have nothing but good things to say about Lou and Golden west plumbing. Professional, friendly, helpful, caring, a complete positive experience. With such a good experience I decided to have GWP replace my water heater. I wasn't disappointed. If anyone needs plumbing help I would highly suggest Lou and GWP. Thanks

Gary Mitchell Jr

I had them replace 2 toilets in my bar. They have worked fantastic! And when someone broke one they helped fix it. Ben is super super friendly, and knowledgeable I def recommend him for anything plumbing related!!

Melaney Atencio

Golden west came out to my house to help with fixing my hot water heater. Carlos Fabian Josh and Tyler fixed my hot water heater and my shower on off valve. They did an absolute amazing job. They We’re very professional and courteous, put my mind at ease with the prices and guarantee of having a working hot water system, and working shower line. Having GoldenWest professionals out made me feel at ease with knowing I was in good hands. It’s never a good feeling having a large home necessity break in your home, but somehow they made me feel like part of the family, and Goldenwest will always be my first phone call.. THANK YOU ALL WHO CAME OUT TO MY HOME AND MADE ME FEEL COMFORTABLE AND LESS STRESSED ABOUT MY SITUATION. Thank you again for everything !

Betsy Preece

After living without AC in the home since 1970, and swamp coolers becoming a maintenance issue, I decided to treat myself. Being recent widow and not knowing anything about what would be required , I did my due diligence and requested several quotes from different vendors. After reviewing i choose GoldenWest A/c Technicians (Chris) proposal. Chris was very through and thoughtful with his explanations about what he could do through GoldenWest. His Proposal included updating the electrical service to my home. When I accepted his proposal both Electrical and AC teams arrived within 2 days and they were on time , clean and professional I got AC and Furnace, new duct work to a back room that didn't originally have ducts, as well as through out the house, new electrical panel with more breakers got wiring off my shed roof. I am very pleased and as soon as I recover from this expense I will be talking to them about a new hot water heater. I really appreciate the 1 stop shopping.!!! Betsy Preece

carl tilleson

I had Anthony out for a check on some of my electrical outlets after a water leak in my basement. Not only did he do that quickly, but while discussing some water pressure issues he was able to diagnose and fix that issue as well the same day! I would highly recommend him and Golden West for any of your plumbing/electrical needs.

dave white

Ben at Golden West knows his stuff! We had a sewer main line clog materialize day after Christmas, flooding out basement. He came out same day, found the clog, and had the plumbing back quickly; just in time before guests arrived. Will use Golden West again. Thanks!

Ken Spengler

The technician was very knowledgeable and actually corrected mistakes made by previous plumbers on our hot water piping. He took the time to thoroughly explain our options, then also explained everything he was going to do as part of the option we selected which was to stay with a conventional water heater rather than go tankless.

Barbara C

I’ve called Golden West for HVAC and then electrical repairs in the last month.I couldn’t be happier with the teams that have done the work for me. Professional, thoroughly explain what is needed and quick to complete the job. Scheduling and dispatch is excellent as well! Thank you! I know who I will continue to call for all of my HVAC/Electrical needs!!

Hunter G

This company is great. We had them out in short notice to fix our freezer when it was 100 degrees in Denver. Pricey to fix but mostly due to the parts. They fixed our ice maker within a couple hours.

lois ellison

Hi..Carlos and his apprentice Luis were professional, personable and knowledgeable. They put everything they moved exactly where it came from and were neat and tidy. We have worked with Carlos before and he and golden west are the best!!! 😋😋😋 …

molly roetto

Jason was very knowledgeable and explained everything about our system to us. He had us back to hot water in the house in just a few hours. We will definitely use him again!

Jonathan Masoudi

The Golden West team is amazing. Great communication, always on time. Carlos was here today and did some quick diagnostics and fixed our furnace quickly.

Adam Roth

Anthony and his crew relocated my air conditioning unit. They were very professional and attentive. They took care of everything including moving the potted plants. I can always count on Anthony and Golden West Plumbing.

Daniel Gregg

Anthony was responsive and did a great job fixing our electrical issues. We signed up for their yearly service as well. Great value and super helpful and professional.

Adrienne Tecza

Golden West has always been wonderful. We use them for both plumbing and heating. They are very nice, professional, and work with you to find a solution that will fit your budget.

kelly measom

Carlos was quick, thorough, and professional! He did the best he could within our budget and got our furnace up and running better than it has since we moved in!

Lindsay and Brian Tanner

Golden West was super responsive when our furnace decided not to work last night and it was cold (teens) overnight. It pays to a VIP service member of them (highly recommend signing up for membership) as I called this morning at 6am (after hours) and had dispatch send a technician out first thing this morning. Non-members would have to wait until business hours at 8am & members have priority in scheduling too. Carlos was was on time, covered his shoes without being asked & got promptly to work checking our furnace. Seemed to be a minor issue and everything worked within minutes of service. Highly recommend Golden West & Carlos.

Jesse B

Anthony was amazing. Showed up after hours eager and happy to help. Fixed the problem within 30 min. Anthony was super knowledgable and polite. Great technician doing great work.

M.E. Gallagher

Technician inspected my appliance, answered my questions, itemized “next steps” to take. He also explained how to maintain my “on-demand” hot water heater. The bill was fair, he was on time & cordial.

Casey Ann Short

Wow, Golden West is where top notch reliable service meets fair value prices. HUGE thanks to Will who spent almost an hour trying to locate the leak in my 400 sq ft house - all that time included in the most reasonable service call fee in Denver under $40. He was eager to figure out the problem and solution and was a delight to work with. Updated to say a HUGE thank you to Josh who provided white glove service today when he came to take a look at my leaky toilet. Such a pleasure to work with, treated me with the upmost kindness and respect, and outlined four options for service - all of which made sense for me and was patient as I discussed my needs with him. His positive energy and creative problem solving was super appreciated

Ruth McCaslin

Golden West is beyond outstanding! Brendan is amazing. I use them whenever I need the services they provide and have complete confidence in them in every way!

Terry James

Addition- my furnace was having trouble igniting after first service, (we hoped a regular service would fix it, but no such luck) Carlos contacted Ruud and they gave him ideas how to fix it. Now it has no mis-fires. True service where they go above and beyond.

Steven Schlenker

Jason was very professional and demonstrated extensive knowledge about hot water heaters, as well as the rest of the HVAC system. This made me feel confident about using Golden West HVAC services.

Seth George

We had our heat back online within a few hours of calling in to Golden West. Chris was incredibly helpful in diagnosing our problem within minutes and installing the faulty part. Highly recommend this company and especially their staff.

Ashley Millen

Chris was professional and timely. He went above and beyond to fix the heater igniter when the switch broke. He ran out to get another switch to fix it the same day. I would use Golden West again! Thank you Chris!

Seth Miller

Jason at Golden West was great to work with - very knowledgeable about the system we wanted installed and gave us great information. Hoping to do business with them in the future.

Brian Johnson

Golden West can be trusted to do a great job for a reasonable price! Brendan came and fixed my heating issue in about an hour for only $330 (including diagnostics) when my original quote was for $5,000.

Mark Schultz

Angelo was incredibly knowledgeable and helpful with our odd situation. A real professional. What a great resource. Would absolutely utilize them again!

Wendy Fisher

This is the second time I’ve had a plumbing related job that needed professional help. I called Golden West again because of the stellar job they did with my first problem - replacing/ fixing a boiler. Today Lou and Max helped me with my broken garbage disposal. Lou figured out the problem quickly and fixed the job right away. They also took a look at some other projects I am looking to undertake and have expert advice and knowledge on how I might approach them. Once again golden west plumbing had been really great - courteous, knowledgeable, and efficient. Will definitely continue to use this company for any plumbing / heating / electrical need moving forward. Sincerely, Wendy Fisher Denver, CO

Brannon Burnley

Called Golden West with a Furnace problem. they had a technician out the same day, and the problem was fixed within 2 hours. Furnace is working perfectly now.

Beth Strang

We thought the water line was leaking but it ended up being the fridge instead. Joseph was very courteous and kind, even though he couldn't help with the fridge he still shut off the water line to stop the leak. Thank you!

megan leppke

Ben was incredibly knowledgeable, able to explain the problem and plan to fix it in a way that made sense to me. He was honest and kind. I am grateful for his professionalism and assistance!

Seth Collins

Chris with HVAC was great! Fast service, replacement, and even offered to have space heaters sent out while the furnace was down.

George Martinez

Brendan was a gentleman. He gave us the issue at hand, the price of the faulty part and the age and price of a new unit. We are considering these issues and are pleased with our replacement options and warranties.

Monty Block

Carlos was knowledgeable, quick and friendly. Golden West is good professional company that has helped me more than once out of home repair trouble.

Chelsie Walters

Chris was very professional and got our heat running in under and hour! Thoroughly explained the issue and very nice guy. Would recommend.

Betsy Kummer

Golden West provides excellent customer service and has knowledgeable and highly professional technicians that are willing to take the time to troubleshoot. I definitely recommend them.

Jen Roberts

Had to replace the turn off valve to the main water line….of shared water btwn several townhomes. Overall a ‘relatively’ fast fix and I learned a lot from Rico. He was polite, professional and very funny!

Chris O'Neill

Manny was excellent, explained what needed to be worked on he is very personable and professional. For sure will go through Golden West for any maintenance needed

Joya Soell

I will always recommend Golden West Plumbing! They are incredibly knowledgeable, skilled, professional, responsive, and super easy to work with. All of the contractors and technicians are so friendly and are always willing to answer any questions I have. They repaired a sewer line in my basement, and then I also had a new furnace and AC installed, and they did a fantastic job. They were fast, communicative, and very neat. They cleaned up before they left! They are an awesome family-owned business and obviously take pride in their work and have a standard of excellence for their employees. Thank you all again for your superb service!

Hazel Nelson

Joshua provided excellent service and presented himself in a professional manner. His customer service skills were outstanding! He fixed the problem so quickly and efficiently! I was very impressed. He represented the company well and restored my confidence in professional skilled workers; that there are still those who are honest and have integrity and do charge fair and honest prices for their services. I am very satisfied with the work that was done.

Andy L

Carlos and Max were awesome. They were extremely professional, on time, and got my swamp cooler up and running quickly. Communication with the main office was always fantastic, and all the staff took care of me at all times, including flexing around my schedule due to childcare issues. I truly felt like they listened to my concerns and did their best to accommodate. I signed up for the membership to manage the seasonal swamp cooler maintenance as well as any plumbing related issues I may have in this location.

Erin M

Golden West and Anthony Garcia exceeded our expectations in regards to customer service and the services provided. They send a "what to expect" email before the visit to introduce the technician, including a photo and bio. This helped put my mind at ease as my husband wasn't home during the repair. Anthony was very polite, personable and professional. He arrived wearing a mask and put shoe covers on anytime he stepped in the house. His communication and service was great. I'll definitely use Golden West again and recommend to others!

Anne Hazelton

They were able to fit me in on the same day and finish the job in 4 hours. It's taken other plumbers about a decade to figure out what was wrong.

John Barnes

The problem that they quickly fixed a week ago turned out to be hiding a much bigger problem. They came out fast, figured out what had gone wrong, explained it clearly, got it done. Of course I'd rather not have furnace trouble at all, but if I have to have it, Golden West makes it a lot easier to get over with. Great job again, Golden West.

Max jacobs

My name is Randy Jacobs. We just had our swamp cooler serviced for the warm months. I was extremely happy with the work of our technician Manny Arteaga. He and his assistant got up onto the high roof, cleaned the unit, replaced an important part, and cheerfully reviewed how best to use the evaporative cooler. This was one of several great experiences we have had using Golden West! I believe their price was fair. I highly recommend them!

Gabby Thomson

We had a fantastic experience working with Golden West Plumbing and Heating. They set us up and brought our home into the 21st century with a new furnace, AC, humidifier, and thermostat. The team was quick, efficient, communicative, educational, and very fun to work with. You can't fake the kind of care and mutual respect for each other that Chris, Fabian, Joseph, and Luis brings to their work, and it was a pleasure to see. Thanks for helping us out!

Brittany Brands

Absolutely exceptional experience with Ben Pitcher. Never thought I would say that about a plumber but here we are! Ben was extremely professional, educational, and had the problem addressed quickly. He truly is passionate about his work and was even entertaining! Thankfully the fix was minor but given the experience we will only call Golden West in the future. The world needs more people like Ben! Thank you!

amy grosberg

Chris and his crew did a great job removing our old swamp cooler and installing a new AC unit. They were professional and communicated everything that was going on throughout the day. After the job was completed, Chris went over everything again in detail with pictures. Everyone at Golden West was always available to answer any questions, highly recommend!

Maude Lofton

Josh was prompt, professional and very knowledgeable. He identified the problem and explained everything to me in a professional and friendly manner.

Leslie Geffen

We are condo renters and we had some bad wiring in our kitchen that blew out our microwave and 3 kitchen outlets. Our landlords hired Golden West and Anthony came out and figured out the problem quickly, explained everything to us and was able to do the actual repair work in under 2 hours. I highly recommend this company, Anthony was great! Just a super nice guy, very pleasant to work with and very professional. Definitely recommend them, would call them for any of the services they offer.

Julie Winkler

I called Golden West yesterday morning when my not even 4 year old furnace was not heating like it should. It was cycling on and off but no warm air was coming from the vents. The HVAC company I normally use was booked and couldn't make it out till Sunday. I was concerned that my furnace would not run through the night so I wanted to find someone who could come out that day just to see what could be going on. I called Golden West. They did have time and put me down for an appointment in the late afternoon as an "after hours" service call but called me a few hours later to say they had had some cancellations and a tech could be out in 45 min. if that would work for me. I was delighted!! Andy (along with Luis) came out and tested my furnace. Andy was very knowledgeable and answered my questions and explained what he was doing. Everything looked good and was running fine. I'd mentioned to Andy I'd had issues with the flame sensor in the past so he did check that and cleaned it, which it was pretty dirty. He made sure everything was working correctly and ran some more tests. He said that it was working fine and was not seeing any issues with anything. I am pleased to report that I did not have any issues last night with my furnace nor today. I am very pleased that Golden West was able to fit me in so I could get this resolved and ease my worry about having heat through the frigid night. I highly recommend this company!! I also appreciate this company being able to fit me in on such short notice and being able to get out sooner than expected!! Andy and Luis did a GREAT job and am very pleased with their professionalism and expertise. I am so pleased to have found an Exceptional company to call for future issues! THANK YOU, Andy and Luis, for your assistance in easing my worries about having heat through the night. I so Appreciate it! I will be doing future business with you and your company and recommend others do the same!!

Justin Wenzl

The communication from Golden West regarding scheduling and arrival times was top notch. I was given a general time frame for the technician's arrival at the time of making the appointment, and on the scheduled day, I received a phone call giving me a 45-minute heads up that he was on his way. Really allowed me to go about my day like normal rather than waiting around to make sure I didn't miss them. Anthony came out to give an estimate on an air conditioner installation and a handful of smaller electrical jobs I need done. He was able to talk me through all the intricacies of my particular situation - both the good and bad - and was very straightforward with everything. He made sure to check in several times to see if I had any questions about anything he had told me. Shortly after his departure, I received several estimates for all the different jobs I had asked about, including different options for how extensive the work would be or what kind of equipment would be installed and how that would affect the pricing for each one. I really appreciated all the options I was given to see what works best for my situation. Very professional operation all around.

Patricia McCuaig

Josh did an excellent job of detecting the problems, explaining the problems and what needed to be done. Josh also explained the time & cost before beginning the most major repair on replacing my faucets & pipe leak -replacement. Josh & his apprentice spent 7 hrs to get this job done so I could have water the next day . Josh came back 2 days later to repair something that I thought was his job . It was not his job but he spent 20-30 minutes to fix it anyway . That is beyond the call of duty . Because of my excellent experience with Josh / Golden West , I will use them again and recommend them to others .

Justin

Excellent experience with Golden West. Anthony did fantastic work with our plumbing repair. He explained several issues we were facing and worked hard to replace our corroded water pipe. The end result is wonderful and I couldn’t be happier. I definitely recommend Golden West and will happily use their services again.

Pamela Brooks

I just want to say that I was so impressed with the two gentlemen who provided my quote for a new shower installation in my main floor bathroom. Anthony and Jerry were so personable, professional, informative and pleasant. I have received a few quotes from other quality companies but I was most impressed with Golden West's Anthony Linares. The added value of having him be my first impression certainly gives this company an advantage when making my choice of what company to use to do my shower installation. My hat is off to Anthony and Jerry. Thank you for providing a timely and informative quote.

Jennifer White

Chris VanMeter with Golden West Plumbing provided excellent customer service from our initial meeting through to the end of the project, as well as after the project had been completed (he was quick to come back to our home to answer questions we had). He is very professional and knowledgeable, and was a pleasure to work with. We needed a new A/C system (decided on a Bosch heat pump), had to have an old air handler dismantled/cut out of our attic, new air ducts installed, new line and vent installed in our laundry room, and wanted our old swamp cooler removed. Chris made the whole process simple and painless. He was onsite with his crew (who were also very professional) the entire time, and they completed our complex project in just one day. We are thrilled with our new heat pump and can't get over how smoothly everything went! We highly recommend Chris and Golden West Plumbing.

Marianne Sladek

Arrived on time (at a home hard to find), found another problem I was not aware of, did the job professionally (everything very neat and thorough) and it came out perfectly. Will use them again if the need arises!

Erin Amundson

Our A/C stopped working a few days ago and we reached out to Golden West for a diagnosis. Carlos was fantastic! He was on time, explained everything to me as he was working through the problem, and I feel like I understand how to take better care of our unit going forward. 11/10 would recommend!

Susanna

Max and Manny came to fix our broken AC. They were incredibly efficient, professional, and polite. They identified and fixed the problem right away and were very knowledgeable. They even made us a video showing us how to change the filter!! I love that this is a family-owned business and would highly recommend their services.

Maggie Price

Chris did a great job and I am pleased with his explanations of what he was doing I have always had great experiences with Gold West. Whether Mark fixing my boiler or now Anthony fixing the turn handles to my radiators. Always can expect good work from GW! Andy did a great job with the boiler today. Very knowledgeable and professional. Andy did a great job with our new boiler checkup. On time and professional I can always count on him and GW. Carlos came to look at a leaking pipe. He was very careful and fully explained his steps to me

Joerg Starke

They don’t do duct-work but pointed me in the right direction. I will consider them for the maintenance of the furnace, AC and plumbing. I liked their scheduling system which keeps you updated about the visit and person that is coming, very professional!

Bill Schneider

It's a heat wave and the AC was on the fritz - 82 degrees in the house :( After other companies tried unsuccessfully to fix the unit, we knew we needed to replace. Chris was a huge help and answered all of my questions. After getting 4 other estimates, we went with Golden West and today they replaced the AC unit and the cool air coming out of the vents is awesome! They were very courteous and were able to schedule us fast so we could be more comfortable in our home. Will certainly recommend them to friends.

Andrew Locke

Anthony was excellent today. He clearly explained what work I was paying for, then left me alone to do my own work while he made the repairs. Google reviews populated the two sentences above this, but they're completely true. Anthony quickly found the issue, discussed options for repairing it, and completed the repair in a timely manner. Honestly I've used Golden West for ~5 years now and they've always been great

Cori Helms

Just had Manny from Golden West Plumbing out to my home for HVAC maintenance inspection and he was awesome! You could tell he really loves his job. They were in and out and have a really good membership program.

Tyler Adams

I was very happy with Golden West Plumbing from start to finish. Their communication was spot on, scheduling was easy, the office staff I dealt with were very friendly and Will (technician) did an expetional job. He was on time, polite, professional, explained what he was doing and asked me if I had any questions or concerns when he was finished. He cleaned up on his way out and I had an invoice in my email by the time he left the house. I will definitely use Golden West again and will recommend them to my friends.

Ian Jimeno

Anthony was AWESOME! After having so much patience with us thawing out our AC system, he educated and installed a new AC outside unit the same day. Highly recommend Golden West, more specifically Anthony!

bonnie yerdon

This is the only Plumbing, HVAC and Electrical company we use. The service is always professional and the quality of work is top notch! Josh Arana was dispatched to our home to do some preliminary work for the tankless water heater and ac system we were having installed the next day. Josh was professional, friendly and did a great job in a timely manner. Josh was even willing to do a unscheduled outdoor faucet repair without making me schedule another appointment....greatly appreciated!

Carole Trujillo

They came out the same day and fixed the leak on my water heater. They were professional and cheerful, which was a nice thing after worrying about the leak. They fixed it and were out in record time. I feel very secure in their warranty and service. I would highly recommend them.

Martin Loftus

Carlos was awesome! Professional, personable, and straight forward. He diagnosed the issue with the swamp cooler and fixed it within the hour. Excellent service and would highly recommend!

Michael Snow - CDOT

Luis Martinez and his team are really a diamond in the rough! At a time when it has become sometimes nearly impossible to find repair services that you can trust to do it right and do it fairly, these guys really shine! I would use them again and again.

Jeffrey Gilliam

Josh arrived on a very timely fashion—with a smile. After the problem explained to him, he did an initial assessment, asked the necessary questions and explained the scope of the work that he would initially like to accomplish. He went step by step in his explanation of the work to be done and why. I like watching the skilled persons who work in my home and Josh was comfortable with me asking many questions. The finished repair of the leaking pipe above my basement ceiling was neat. Josh cleaned up well after the job was completed. Lastly, I love the idea of an emailed invoice along with the before and after pictures.

georgia handleman

Golden West was able to put me on their cancelation list so that my AC unit was able to be fixed after waiting just a day instead of over a week. The repair wasn't cheap but the work is warranteed for 2 years assuming we service the unit yearly. I paid $640 for about an hour's worth of work, but I admittedly hadn't serviced the AC since we bought our home five years ago, so I actually think I got lucky with the cost of the repair. They were professional and communicative- what more could you ask for?

Matthew Ziskin

I’ve used these guys for a variety of services and yearly maintenance, they’re excellent and personable every time!

Jonathon Marquez

Anthony did an amazing job! He’s courteous, professional and took the time to explain the work and answered my questions to educate me on maximizing the use of my humidifier on the HVAC system. Highly recommend him!

Lynn Halfmann

Quick Diagnostic and repair. Trustworthy, ended up charging me less than initial bid as repair wasn’t as extensive as originally presumed. Respectful and went above and beyond to help.

Stefanie Sheng

Josh was very nice and personable. He was very knowledgeable and explained the repair throughly. Would definitely recommend Josh for any plumbing repairs.

W Kincaid

They came out to winterize and shut down my Swamp Cooler, as they have for a couple of years now. The team is responsive and supportive, from the folks taking the calls who helped rearrange my appointment the same day to cover everything to the techs who walked me through everything going on with my equipment. Thanks again for the great support!

Zan Puig

Chris was kind, professional, and EARLY! He fixed the furnace and was friends with my dog within 30 minutes. 10/10!

D. Andrews

This was the third company that came to our 2 houses in Golden to service our swamp coolers. Manni came up and was just amazing. Smart, professional, courteous and took the time to explain the system to me. If all their employees are this good, one couldnt ask for more. They won my allegiance.

Pamela Jakobson

Carlos and his assistant, Luis , were very professional and courteous. Absolutely admire their hard work and sense of pride in it . Would recommend them 200%!

Steven Lucas

Chris and Manny were great. Very professional. Still need time to make the decision, but it was a great experience so far.

Jake Gilliland

Brendan was great, walked me through what he was seeing and was very transparent about the work. Would definitely call back for future repairs.

Emma Wood

They came within 90 minutes of me calling on a Sunday, were communicative, extremely professional, & fixed the issue within 20 minutes. Great prices & absolutely will use again!

Matthew Burkett

I Rick's crew came out and did an entire sewer line repair. They were awesome! Communicated well, worked long hours, explained what they were doing, and charged a fair price (compared to the 2 other quotes I received). A few weeks later Jose came out to repair our kitchen drain. He was also extremely professional and respectful. He took extra time to explain and show me everything he was doing and answer all my questions. I was very impressed with both of their work as well as their expediency. The only thing that keeps them from getting 5 stars is the main office's ability to communicate and follow up after the work is done. It took them over 2 weeks to get me a write up of the work for insurance and it still had some things missing. I would recommend them for work you need done, but be sure to get everything in writing that you might need while they are at your house. UPDATE 2 years later: I have used them 2-3 more times and been completely impressed. I have increased my score from 4 to 5 stars. They are much better at communication and do a great job letting you know when someone is headed your way and getting invoices to you quickly.

Edward Bean

Based on excellent past experience I knew my best bet for plumbing repairs was Golden West. Josh showed up on time and quickly set about determining what needed to be done. He patiently explained the problems and proposed fixes. The work was done quickly, professionally, expertly and with Josh’s explanations and progress reports. I highly recommend Golden West for any of your HVAC, plumbing or electrical requirements.

Melissa Mally

Great customer service, friendly, professional and pleasant. Although their prices are a bit steep, I'd still recommend. They got the job done and cleaned up upon finishing.

j bell

Being a tradesperson, I found Ben Pitcher to be above and beyond the others I have interacted with here in Denver. Well done, Golden West, for employing such an upstanding, knowledgeable, personable human being.

wen

Carlos is fantastic to work with as always. Easy and clear communication with up front information. Respectful and good sense of humor. Thanks Carlos!

Hill Holly

Jason is very knowledgeable and helpful! He installed my system in 2018 and was back helping me figure out an AC issue.

Deena DePhilips

Joseph was great, on time, professional and did a great job with my swamp cooler. I recommend him and Golden West!

Justin Gibney

I contacted this company after my water heater died, they were immediately responsive and scheduled an appointment to come out and give me a quote. Compared to two other companies I considered they were much faster in general, quoted me what I consider a fair price for the water heater and services, and when they ran up against snags specific to my type of home and heater they did everything they had to and could to find a solution. The tech was extremely knowledgeable and friendly and more important than that he was upfront and honest with me about everything I asked him. They found a solution, got me the water heater and system I wanted, I got a 10-year warranty out of the deal, and they were professional enough to clean up their mess and leave my home exactly as they found it. I even had to leave at one point to go get my son and I felt no problem whatsoever leaving them in my house. I would definitely recommend this company to anyone who needs anything plumbing related done for them. Thank you very much Jason for the hard work you guys did.

Bruce Johnson

Luis came to our place on time, was very professional, provided the information I needed to make a decision about repairing or replacing my water heater. I would call Golden West again for other repairs we might need.

JD Schlesselman

These guys are professional. Very responsive, service is outstanding. I needed a new hot water heater, mine was 17 yrs old and leaking. They sent Carlos (great guy) the very same day I called. I was ready to laugh if they pushed some garbage water heater (he didnt). All of my questions were answered and the water heater I planned to ask about was brought up before I remembered I made a list. The install was quicker than estimated. They (apprentice) wore a mask, laid out carpet and wore shoe covers. Provided updates and showed me how to operate before they took off. At this point, satisfied. I will come back and destroy this comment if I have problems. Cheers!

Graham Beasley

Last week I had a crew of folks led by Alex Garcia change out 120 feet of water pipe from curb to house. The entire crew was courteous, professional and always let me knew what was going on. There were a few hurdles along the way but the crew kept at it into the dark and I had water back in the evening. All for the agreed upon price and the clean up and landscaping repairs were perfect. This was a very big job and I got meet many people from the owner to people bringing parts over and they were all incredibly respectful to me and each other and clearly took pride in their work and the company they worked for. So great to see!

Alex Dunn

These guys are super friendly and responsive. Chris, in particular, is great. Good choice for anything heating/cooling.

S H

Felix and Gilbert did a great job! Called Golden West on Saturday and they came over only a few hours later. They were very polite and professional. Gladly got their annual membership :)

Robb Woods

Angelo and Fabian did excellent work. Very professional and friendly. Also very courteous too. They were able to detect where the leak was coming from on a disposal unit and fix it quickly. Even explained how it may have come loose to begin with. Highly recommended company with great employees.

Zayne Rust

Carlos came out to run diagnostics and help me figure out what was wrong with my furnace/AC. Turns out, a lot, but he walked me through everything and answered all my questions very honestly and enthusiasticly. I really appreciate him and everyone I have spoken to at this company. When your making a big ticket purchase you want to feel that your being told the truth and that your around someone who knows what they are doing which I feel describes Carlos for sure. Thank you for educating me so I can now make an informed decision.

Eileen Fruithandler

My daughter and I own a home that needed remodeling and so many “men” in the biz ripped us off. Well we fired 2 HvAC guys and then found Golden West. The professionalism and service was bar none. Brenden Franklin really saved our day, removed a radiator, fixed all the heating and was quick and clean. He is a valuable employee guys! Ask for him anytime. Thanks so much!! Golden west saved me again! Today they found a leak from the sink and fixed it!!

Jennifer Nielson

Called Golden West for an emergency furnace repair. They sent a technician quickly and had it fixed to work through the night, and returned for a full repair the next day. Excellent service! Average cost for repair, and thankful they didn't try to upsell me. Would definitely recommend them and will use them again!

Ellen Fay-Itzkowitz

Once again, we were super pleased with the service, professionalism and and downright kindness of our Golden West plumber, Josh Arana. We have also worked with Golden West HVAC, water heater people and they are all equally knowledgeable and go out of their way to get stuff done and get your home back in working order. Seriously, we can not say enough positive thigs about our multiple experiences with this company and their employees from schedulers to technicians. We have know purchased their membership knowing it will get us discounts on routine servicing as well as repairs. Highly recommend!!!

Robin Szostakowski

I have had two different guys come out from this company Jason and Anthony for my furnace and my electric. Both were extremely polite, professional, and knowledgeable. They went above and beyond in my opinion to make sure I got what I needed from them and their company. Very satisfied and happy!!

Lina Denson

Working with Jason and everyone else (forgot their names) on the crew was great! They made this job a priority and completed it professionally. I personally feel they went above and beyond and I am so happy to finally have heat and hot water back in the home. This work was completed for my mother’s home that has been without heat and hot water since 2018. Finally having the ability to get the work done and choosing a great company to work with has made this hectic process of getting Xcel Energy to turn back on the gas after the gas line has been repaired seamless. Thank you, thank you!

Jason

Angelo was amazing. He came in and solved multiple problems with existing plumbing and made everything work as it should.

Kristine Habelmann

I cannot put into words how grateful and happy I am that I called Golden West! I had a gas heater stop working and they came by to look at it within an hour. Then they got me a replacement heater the next day. After they installed the heater though, I decided I was extra and didn’t like the aesthetics of it. They came back and replaced it for me with one I did like!! How’s that for customer service?!! I had a harder time returning moldy wooden spoons to Amazon once. Not only did they replace it, but they were helpful and friendly the entire time. They left the house looking perfect. They even drove up to Evergreen in the snow (and into my unshoveled driveway) to make sure I got the heater I wanted. Fabian and his assistant, Chris, were great :) You have a customer for life. AMAZING!!!!!!!!!!!!!

Matt Phillips

Everyone buckle up, because I have to give a BIG OLD SHOUTOUT to Golden West and my boys Chris and Max!!!!! First off - I had a pressing issue with my AC system, but it's difficult to find time with my work schedule. Golden West was able to work on my time, and show up in LESS than 24 hours from my initial call. Chris and Max showed up exactly on time, and their vibe and energy was unparalleled. They were helpful, communicative, and most importantly they made it fun. It's rare you have someone come out to help with repairs and you end up having a great time getting to know them! They quickly discovered the issue, explained it to me in a way which I understood (which isn't easy haha), and clearly laid out options for next steps. There was no pushy-ness or shock factor sale, they were here to educate me and work towards a solution on my time. Ultimately I decided to move forward. and they stayed 2 extra hours to get the work done! To top it all off - I was having difficulties with my home warranty company while they were here. Chris hopped on the call with them to help get me to a resolution. Now my AC is not only working, but they were able to provide me with a 2 year warranty on the parts :) These guys rock, 10000/10 would recommend.

Molly Ray

Carlos did a great job! He was really professional and fixed the problem very quickly.

Abby Hagstrom

Very impressed with the company and the service man who helped us install our new boiler/water heater, Andy. He was extremely detailed and knowledgeable. He was also super efficient and got everything completed in the timeframe he promised. I would highly recommend Golden West.

Denny F

We had a brand new furnace put in last year by Golden West, and it has worked perfectly up until yesterday. It just stopped blowing air, so I called Golden West and within minutes got a call back to schedule Carlos to come out and take a look at it. Turns out all he needed to do was a little maintenance on it, and had me up and running in 10 minute - just need to schedule an annual system check up going forward, and all will be good! I have received nothing but excellent service from Golden West over the years, and would highly recommend them to anyone needing HVAC service. Always on time, if not early, very professional, very clean, and very knowledgeable. Thanks once again!

Sarah OConnor

Golden West was exceptional. I was skeptical because I found them listed #1 on Google (a paid spot which later I was told these spots require certain criteria besides just cash money, which was a comfort!). I was in a bind, life was happening big time, I usually price shop THOROUGHLY, there was a May heat-wave and our Central A/C unit had died. We needed someone ASAP. When I 1st called in the woman was great, very friendly and understanding. She told me very quickly they were booked solid that day, understandably, it was late Friday morning with all that hot sun happening. As she continued to get my info, I assume she was messaging someone on the other side and advised me they could get someone out that afternoon. I worked in a National Security call center for a decade. This all felt genuine, not like "book us now or miss out". After booking the appointment, I actually thought maybe it was just a Denver service to dispatch different techs from different companies to make a commission. I couldn't have been farther from the truth. I was booked with Anthony (I'll leave last name out cuz you all are going to want to cyber stalk him after hearing how great he is). I was provided with a confirmation text for the appointment and a link to a little Anthony bio. Kinda nice when you're alone and no matter how much ju-jitsu training it's comforting to know who's coming into your home while the hubby is away. Long story trying to get shorter.... Anthony made a nightmare sitch (my whole unit needed replacement) into an actually pleasant experience. I wasn't surprised, our unit was 22 years old whooohoooooo, so finally the day had come. But delivering the news was tough for Anthony. I could tell he really gave a.... you know. He gave me options, including units, financing and warranty plans. I went totally basic level because this is not our forever home and there was no judgement or pressure to upgrade. In our eyes though.... massive upgrade, haaaa! Installation day (the very next day, a Saturday), Anthony and his fellow installer Riley were incredible. They made me laugh and were laid back but were so professional. I could tell they followed my lead on when to joke. And when to really joke! My husband and I knew it would eventually happen and I couldn't be happier with Anthony ESPECIALLY and those working around him. Super thumbs up. He also provided info on up-keep and maintenance and again, I didn't think any of it was any kind of an upsell. Well done, Golden West. You ARE NOT the corporate mongers I was worried you might be. Please buy Anthony and Riley lunch. They rocked it!!!! Thanks!!!! #customerforlife

LINDA MAGGARD

Chris arrived on time. He was very respectful to me and to my home. Chris took his time to explain all my options for installing an AC unit. He let me know the highs and the basic options. He answered my questions. I enjoy talking to him. My Pitt liked him so I know Chris is a good person lol. I’m in the deciding process right now.

Deborah Hart

I have never had a more dedicated service person. My evaporative cooler was located in an extremely difficult spot and it was a hot day. Carlos stayed with the job to completion. In addition he was professional and friendly. I will use Golden West from now on! His friendliness and dedication to giving me good service was first class.

Mitchell Blom

Carlos, Max, Anthony, and Fabian were the crew who installed the AC system to our house. They were kind, professional, friendly, considerate, and informative. Any concern we had was addressed including a couple follow up questions after the installation. Highly recommend.

Jessica Pond

Lamar was my technician and was amazing! He was so professional, helpful and friendly. As a new homeowner, there are aspects of maintaining a furnace I just wasn’t aware of and I really appreciated the knowledge he shared with me so I have that awareness moving forward. In the future, I’ll definitely be requesting him for any maintenance or repair needs!

Adam Thomson

Chris and his crew did a great job of replacing our old furnace and installing a new A/C. Very professional and transparent about the whole process, and was done quickly. Will definitely call them first for future needs.

Tina J

Super responsive! They were able to get me in quickly and gave me updates about timing and then arrived on time. Carlos was very helpful, knowledgeable, and friendly and got my heater back up. Will definitely use again.

Joe Seguin

Golden West (and Andy specifically) did a great job with our tankless water heater install. They provided the most thorough estimate of all the companies that came out. Andy noticed a number of things from a previous furnace install from another company that could have been done better and offered to include rectifying them in the overall price which was already competitive. He took the time to answer all of my questions and also resolved some issues that came up during inspection without additional charges. I would gladly recommend Golden West to anyone.

AJ Colaizzi

I could not speak more highly of Chris and Golden West. From the get go they were professional, communicative, straight forward and fair. We decided to get our furnace replaced by Golden West in large part because of Chris and their competitive offer. We are so happy we went with them. Joshua, Clay, and Chris did an amazing job when it came to removal and install. They were a joy to be around and took care of business. They kept our house clean, were respectful and very helpful. I couldn't imagine going with another company and I am glad we didnt. I will recommend Golden West to everyone that I can.

judith buechel

HIGHLY RECOMMEND- Andy was fantastic! Andy came out to assist with a boiler inspection that was installed incorrectly. He was extremely professional, knowledgeable, beyond helpful and an expert in his field. It is extremely difficult to find good resources and specialists to ensure contracted work is completed properly, but Andy’s expert opinion reassured me that we would find a resolution. I am extremely thankful to have found Golden West and will certainly be using them in the future. He spent a significant amount of time explaining the breakdowns in the system, demonstrating proper installation, estimates for work required, etc.

Jessica P

These folks were great! I called about a misbehaving furnace. Chris was on time, diagnosed the issue, and laid out my options clearly. He was respectful and answered my many questions (I've had many contractors assume I don't know anything because I'm a woman, not so with Chris). He was awesome! I'd 100% recommend Golden West to friends and family.

Kate Marshall

Brendan was very professional and exceptional at his work. He took his time to explain the work they would be doing, why it was necessary and helpful, alternatives to the repairs and an estimated time line. He did thorough repairs of our steam boiler system and his work was efficient and professional. His kind demeanor and honest, expert opinion of the work required reassured me that he was the best choice for our somewhat complicated repairs. I am thankful to have discovered Golden West and will absolutely use them again in the future. Their responsiveness, professionalism and friendly service are unmatched.

Jessica Kocen McDaniel

Although we didn’t end up going with Golden West, Chris was such a good sales person. He was respectful, timely, transparent, and considerate. We will definitely consider Golden west in the future.

Adrian Luna

I contacted golden west to receive a HVAC estimate for a client of mine. Let me just say this was such a seamless, easy and fluid process. I experienced a friendly morning call/reminder, followed by a punctual arrival of my technician Carlos, Instantly I was impressed by his attention to detail, thorough work and his ability to explain the steps in a way that I am now more knowledgeable and will have the ability to better explain the procedure of a furnace swap to future clients. Carlos went as far as to give me multiple options (3) and to inspect and give recommendations/ estimates on other outdated components not initially requested. If you are seeing this review, just know I too was not sure about what company’s I could trust and that would provide good service. That all changed thanks to Carlos and the ladies at the office. All I could say is thank you!

Moira Kennedy

We had the pleasure of having two of Golden West's pros come out to help us with a heating issue. Our heat went out over Thanksgiving, but Golden West was open the day after without sky-high day-after-a-holiday service fee, which was helpful because we had a small window to get it fixed. Andy responded first and was helpful in getting the furnace working again so we didn't freeze. We had to wait a bit for the full fix but Golden West got us on the schedule right away. Carlos came out, fixed our furnace, and explained everything in easy-to-understand language. Every single person we talked to at Golden West, from the dispatchers to the techs, were helpful, friendly, and professional.

Sandra Santilli

Josh was awesome, as usual. Installed my new toilet in less then an hour. Good service, extremely professional, and i will always request Josh for future plumbing issues in my home.

Linda Black

Luis and Manny did an excellent job of inspecting my furnace and shutting down my swamp cooler for the season. They were professional, friendly and provided me with very useful information about the possibility of replacing my water heater. I would highly recommend them.

Debra Ortlip

The fan on our furnace was running continually. The first company I called couldn't get here until late Wednesday afternoon. I called Golden West and not only could they come today, Tech Carlos was in the area and able to come hours earlier than originally scheduled. Carlos so nice and professional. Our problem turned out to be a simple stuck switch and we were only charged for the service call. We greatly appreciate his honesty and quick assessment of the issue. Golden West and Carlos are now our service providers for all things HVAC and plumbing related. Working with Carlos was such a joy and a huge relief!!

Wiley Underwood

Josh A. is my go to. He does a fantastic job of not only the repair but explaining the problem in terms I can follow as well. I highly recommend working with him, and the scheduling and prompt communication makes these guys a reliable option.

Erik Vance

We've had Andy out a couple times now and each time he has been honest, clear and exceptionally capable. He lays out the options, telling us what needs fixing as well as ways to avoid problems in the future without pressuring or talking over our heads. In addition, he tries to save us money where he can and points out the jobs we might conceivably do ourselves. Plumbing is the kind of service where it's important to trust your provider, because many of the decisions rely on rarified information and judgement calls. I trust the employees of Golden West to give me the straight story and to do the kind of work that will last. It is a great relief to have that kind of confidence and a load off my mind. I would recommend them 100%

Maia Brusseau

We highly recommend Golden West! Our boiler had been giving us trouble since we purchased our home about a year ago. When our warranty company couldn't find a contractor that serviced boilers, we found Golden West. The customer service in the office/dispatch was fantastic. Friendly and concerned about our active leak on a Saturday and sent Andy to our home. From the moment he showed up, he was incredibly personable, professional, sympathetic, and knowledgeable about our boiler and situation. He made sure we had water for the rest of the weekend and returned on Monday morning to further assess the situation and provide us with multiple options. He even spent at least an hour on the phone with our (terrible) home warranty company (see my other review) in an attempt to get them to cover a portion of our cost. His number one priority was to ensure we didn't have to go without a hot shower! :) He made a repair on Monday and came back later in the week to fully replace our boiler system. Andy and Joseph were friendly and respectful of our home, and kept us informed about what was happening along the way. Our old system was very complicated and Andy helped us understand the why's and how's of our replacement. Andy is a rock star! His knowledge and expertise is second to none, and you can tell he truly cares about the quality of his work and his customers. We are so happy with our decision to call Golden West, we just can't recommend them enough!

Katie Mendel

Anthony and Josh installed a 240 outlet in our garage and did a great job. They also assembled and installed a very complicated chandelier. They took great care in making sure it was done well.

Vinicius Ferreira

Angelo and Felix were on time, professional, and very informative. They did an amazing job with the installation and shared so much information which was extremely useful as a first time home owner. I definitely recommend them!

Billy Abraitis

Gilbert and Felix were very professional, efficient and friendly. They ensured the drainage was leak proof.

Tom Clark

Joseph and Manny did an excellent job of diagnosing the issues with my evaporative cooler. They were personable, knowledgeable, and professional and well worth the cost for their diagnosis and suggested methods of remediation of the problem. Great guys, good work, five stars.

Micah Shagoury

Golden West was able to quickly respond to an issue with our heating boiler. Anthony was great about clearly explaining the problem and fixing it in a professional and timely manner. He even took the time to answer several of my questions so I could better understand how our boiler system works.

Nezi Carr

Lamar Duckett was the technician that came out to look at my Furnace and AC. Very professional, knowledgeable, took time to explain things to me and show me. Was very thorough!! After the appointment he left me with the feeling this is someone and a company I could trust! I greatly appreciate their prompt attention to my need, their expertise and advice. Thank you Lamar and Thank you Golden West! And Thank you to Barbara who answered the phones and scheduled the appointment! Your right Barbara, Lamar was great!

Ashley Barthel

Anthony has been great to work with! From the initial assessment to installing/repairing the problems - great communication, friendly, knowledgeable, and went the extra mile to get our issues resolved during the visit (both plumbing and furnace!). Would definitely use again and recommend.

Aaron Gomez

Ben was very informative from the very beginning. Showed me everything from start to finish and was very insightful throughout the process. Also spoke with Marco Lineras the owner, he is very hands on and also makes sure everything is done in a timely matter. I would use Golden West again and again.

Scott Paulson

Carlos did an outstanding job fixing my furnace. He was friendly, professional and was very skilled. What a great person and Golden West is a very genuine and honest company with great staff.

Andrew Acree

Golden West was great! Ben showed up early and even waited for us until we got back from a birthday party. We were fit into the schedule and we were able to be seen a day early, Ben was very professional and pricing was honest and up front. Ben gave us some tips on how to take care of our pipes in our almost 109 yr old house,. Would definitely recommend and use again!

Rebecca Stephan

Jason, Manny, and Anthony provided INCREDIBLE service today. When our boiler stopped working, they rearranged their schedules to coordinate our services and finish the job ASAP. Their service was prompt, thorough, and very friendly, and they really went out of their way to make sure we were taken care of. We will absolutely be Golden West customers for life!

Tom Haugen

Marco and his team came to unclog mainline after a previous company was unable to do so. They came on last second notice early evening after already putting in a full day of work. They unclogged line in no time and showed us where damage was located. Just an awesome crew who weren’t going to leave until they got us usage of our toilets and shower. Highly recommend Golden West plumbing. So reassuring that there are still honest businesses out there!

Donna Seward

Great experience with Golden West Plumbing! Although they did not do the work, they gave us a clear explanation of what was causing our leak. It was not related to plumbing. Josh was very helpful and went out of his way to explain the situation. We only paid a trip charge and he spent close to two hours inspecting the water leak. I will definitely use Golden West in the future for any plumbing needs. They are a company you can trust to do the right thing!

Sean Walsh

Golden West installed a new AC system for us in our house that had never had one before. They were incredibly communicative and responsive through the whole process from quote to completion and incredibly easy to work with. They were also the company that was able to get us on their schedule the quickest which was a lifesaver because we hit 100 the day they finished. Andy the technician as well as his apprentice Joseph, and Manny the sheet metal wizard did a great job even though our old house presented a few roadblocks and it took a little longer than expected. Would recommend to anyone needing AC work.

Michael Assante

Carlos came to troubleshoot why my evaporative cooler system was not working. Communicated clearly and thoroughly and diagnosed and fixed the problem. Would recommend highly!

Alyssa Horvat

Golden West was great! I called first thing in the morning and was lucky enough to get a tech out within two hours. Our tech, Ben, was great! Our drain wasn’t draining properly and it was due to roots in our piping. He was very knowledgeable, explained the issues, cut out the roots and flushed the system. He also provided a visual inspection of our pipes to show they were draining and walked me through what he did to complete the work. This is the second time we have used Golden West and we have been very happy with the services provided by this company. - Also because we are in a pandemic I feel it’s important to note that they followed health safety guidelines.

Pamela Daniel

Very prompt service! Golden West installed a premium swamp cooler at our home within 6 days of their initial estimate and it works beautifully. Carlos was our technician and he was thorough, informative and professional. Carlos and his crew (Manny and Fabian) installed our swamp cooler within one day, Carlos thoroughly explained the system and answered all of our questions. I highly recommend Golden West HVAC!

Yolanda Castorena

Our A/C gave out so we immediately called Golden West. We had used them before for some furnace repair and were really satisfied with results. We requested our technician to be. Anthony Garcia. We trust him as the work he did with our furnace was great! He once again came and evaluated our unit. His super knowledgeable and always goes the extra mile to make sure we understand all of our options and all of our questions get answered. He installed a brand new unit and at the end he did a walkthrough of all the work he did. We’re 100% satisfied with his work. If you’re thinking of getting Golden West for a repair make sure you ask for Anthony. He‘ll take care of you.

Chris Wolff

Anthony, Fabian, and Luis from Golden West did an excellent job installing our new AC. Professional and courteous, the only way we knew they had been in the house was the 12 degree temperature difference. Thank you!

Chris Magnella

We had an excellent experience with the AC installation done by Golden West! We had an estimate within a few days of contacting the office. Our technicians, Andy Heinz and Joe Valdez, who did the install were professional, experienced and did did quality work placing an AC system in challenging location in the house. Job was done on time at a fair price with no hidden charges. We highly recommend Golden West and will contact them again for our next project.

Carolyn Lohr

Carlos was kind, courteous, and went the extra mile to explain the problems with my heating system. He offered multiple solutions and even reviewed my original invoice and warranty with me to be sure I was making the most informed decision.

Charles Jones

I love working with professional, knowledgeable and courteous technicians. Jason had all three of these skills. He came out and did everything that needed to be done, gave me a clear explanation of what he did, and clearly explained future options. It was a tricky problem and Jason stuck with it, working through till we got to a workable solution. There were several unexpected costs that were clearly explained as well as future options if the problem should reoccur.

Sara Robertson

Had some flooding in our basement a couple of day's ago and a friend recommended calling Golden West. It was a good recommendation. Anthony and Felix came over to help. The company was kind enough to give us a good time frame upon arrival and sent the name, picture and profile of the technician who would be assisting us. Anthony and Felix were great! Very polite upon arrival and took all necessary precautions relating to Covid and cleanliness. They listened and asked questions before assuming anything. They went down into a very messy basement and got the job done quickly. While working they were explaining what could be causing the flooding and gave us many options, good advise and precautions. When they had completed the job, they cleaned up the mess and left the basement smelling clean. Job well done gentleman! I would highly recommend Anthony and Felix and would trust them and Golden West for any future repairs I may have! 5 Stars to Anthony, Felix and Golden West!

Nina Bamberger

Andy saved our lives! Well not literally but he saved us from our apartments unbearable heat which is almost equivalent. We had a problem with our AC unit and actually had another company come by and take a look the week before who told us this would be an impossible project and would cost us over 10k... we were pretty devastated and were preparing to be without heat for the next few months. THANK GOD we decided to call Golden West!! As soon as Andy stepped foot into our apartment I could tell that he was here to give us clear answers about what exactly is wrong and how to fix it. Turns out our thermostat was broken which was a pretty easy fix to get our AC up and running again. It was very impressive not only how detail oriented Andy was, but how well versed he was in how thermostats work and communicate. He was able to explain the situation to me so that I understood what was going on and immediately fix the faulty thermostat that same day!! It was truly incredible. This experience has renewed my faith in HVAC companies. Seriously; if you are looking for professionally trained people who are kind, enthusiastic, and will do anything to get the job done - go to Golden West. Thank you so much Andy!!!

Ben Silver

Ben’s great. Honest assessment and diagnosis, fair pricing, and fantastic explanation of what to do and why.

J.D. Higginbotham

Golden West was dialed in from the get go. Their inbound phone staff was efficient, professional, and the only ones with availability same day. Their “emergency after hours” visit rate was $129, which wasn’t too far above other normal rates. Their follow up process from appointment set to visit was seamless and timely. Carlos showed up on time, wearing a mask, with clear direction on what he needed from me to help. He was courteous, informative, and found a solution for our broken AC unit QUICK! I appreciated that he gave a thumbs up on what we DIDN’T need, which built trust in going with what we DID need. I would have hired him for the work, but Golden West wanted far too much money for the true labor it would take to swap out a capacitor.

Jeff Foerster

Anthony Garcia was on time, and was polite, courteous, and professional. He made sure I understood everything he was doing and explained every step. He presented my repair options with no sales pressure. Anthony was respectful of my home and always wore a mask and booties while inside. He had the exact part my A/C system needed stocked in his truck so was able to diagnose and repair quickly. He guaranteed his work and even found some discounts for me to take advantage of! I was thrilled with his excellent service and impressed that he was available to come out the same day I called. It was a very good experience. I highly, highly recommend Anthony and Golden West!

Andrew Bartlett

Jose was awesome! He was exactly on time, very personable and respectful. He was referred to me by my handyman whom I trust. I knew it was going to be a good service (as I strongly trust my handyman) however he still exceeded my expectations. Thank you all for taking great care of me! I hope I do not have to be in contact anytime soon, but if I do, I know who I’m calling.. Keep up the great work, Jose, and the rest of the Golden West team!

Laura Papajcik

Lamar was very helpful and did a great job! He clearly explained everything that was happening and what our options were. He worked efficiently to get our issue resolved as soon as possible. Would recommend him for others!

Sheryl Greenbury

As always Andy did a great job. The office communication were perfect letting me know when he would arrive so I would have a heads up. Andy is professional prompt and great at explaining everything he was doing. Always like working with this team.

Renee Graves

Will LeGrand came out to our office to check a few issues we were having with multiple sinks. He was friendly, professional and explained everything thoroughly. Scheduling was quick and easy. Would recommend!

Donna “DJM” Mather

I've used Golden West on multiple occasions, primarily for HVAC but most recently for two plumbing issues. Their employees are professional and easy to communicate with. All in all, they've done a great job for me.

Graciela C.

Carlos L. with Golden West was great! Golden West had me scheduled for an afternoon appointment, but within a few minutes called me to tell me that they had a technician that could be at my house within the hour. I would definitely recommend and use Golden West again!!!

KATHRYN SORRELLS

We had a pipe burst on a Sunday morning. Golden West was here by the afternoon, replaced our outdoor faucet and fixed the pipe. Will (I think) did a great job explaining and showing me the problem and talking me through my repair options. I'm very happy with their responsiveness, the cost, and the repair.

Rebecca Jean Teal

Ben came by for a quote for some major plumbing work in our home. He was the most thorough of the three plumbers who stopped by. He's quite professional, honest, and wanted me to understand everything he was doing. I'll be using Golden West in the future.

Sameer Nath

Brendan was outstanding. He came on Saturday and Sunday for an urgent issue. He was knowledgeable, professional and communicated clearly throughout the entire process. He was very attentive to detail and thorough. We will definitely use them again! August 2020: we had additional plumbing work done by Will which was outstanding. Great work and very knowledgeable! Outstanding customer service. June 2021: we had additional work done on our A/C. Chris did a great job - helpful and knowledgeable!

Diane Denver

Carlos and Golden West were very responsive and professional in handling an AC issue at my house today. Within 2 hours of my call, Carlos arrived, diagnosed the problem, gave me options for repair and had everything back up and running very quickly. Great company and customer service and I highly recommend them! Update: Needed help on my rental property AC and Andy and Riley came to fix it. They were both very professional, explained the issue, and fixed it quickly. We so appreciated them so much!

Lauren Fitzgerald

A rep came out to give us a quote for a tankless water heater. He was thorough, examining the house to make sure he was making the correct assumptions about what work would need to be done. He then explained it all to me, including comparing the pros and cons of tankless vs traditional and how it all applies to our old house. I’m so thankful he took the time to talk through it all with me.

Nancy Conway

Jason and Andy installed a boiler system and Halo water conditioner when our old system died. It's terrific to have a warm house again, and it's amazing the water pressure we have now! We're very impressed with their excellent work! Jason Arana repaired a toilet for us. He was very prompt and courteous and answered all of our questions while he clearly explained the work to be done. He was very helpful!

jeffrey bertoni

Josh replaced and installed my bathtub faucet and did an outstanding job. Extremely professional and courteous. Highly recommend!

Andrea Walker

They were incredibly helpful and thorough. Ben did a great job and explained everything he was doing. Polite and processional. I felt very comfortable with him in my home. Thanks so much! Would definitely recommend and use them again!

Katherine Ayers

Brendan did an amazing job of communicating with me. Very happy with the level of customer service I received from everyone I had contact with at Golden West. Will definitely use them again.

Kevin Gomez

Carlos has been a pleasure to work with. He’s knowledgable, patient and is great at explaining the technical side of what he’s doing in language that’s easy to understand. We would highly recommend Carlos and Golden West.

Iain Campbell

Very impressed with Golden West and the work of Anthony Garcia. Our Radiant heating system had failed leading into a cold weekend and Golden West found a way to fit us in on a Saturday and Anthony quickly diagnosed the problem and installed a replacement pump that afternoon. The was the most professional residential service experience I have had from Ally at their service center to the timely email updates on Anthony's ETA to the service and communication from Anthony whilst performing the repair. I have over 30 years of experience in the commercial and industrial HVAC sector and would have no hesitation in recommending this company and Anthony in particular for professional residential HVAC service and repair.

James Espinosa

Great experience! I called at 11p.m. and reached a live person. I had Technician Lamar dispatched to my home the next day. Lamar made quick work of replacing my thermostat. I am a repeat customer and will continue to use Golden West. I highly recommend them.

Maxwell Cutri

I called Golden West after a recommendation from a neighbor, and it was the best decision. We needed to completely replace all of the original galvanized steel water lines from 1969, and after inquiring on the phone, they sent out Will LeGrand to run an inspection and deliver an estimate. Will did an outstanding job setting expectations for the project, and took the time on his first visit to explore the house and crawl space to deliver an accurate diagnostic and estimate. I appreciate that everything done was digitally, too (he took photos on an iPad and typed up notes that could then be shared with me). He also was incredibly respectful of the house, always putting on shoe-covers before walking around inside. Plus, he's just a friendly guy! Clearly loves his line of work, and it shows as he conducts himself personally, and professionally. Once I decided to move forward with the project, after having a couple other companies come in to deliver estimates, I determined that Golden West was the most thorough when it came to diagnosing the problem and providing an incredibly fair market-price, with a great warranty. When it finally came to getting the work done, the team was fantastic. It only took them one day to completely remove all of the old galvanized steel, and replace it all with PEX and copper. This wasn't a small endeavor, and I'm so glad I decided to pull the trigger on it. Everything in the crawlspace looks organized and intentional. And most of the exposed material in the house is copper. Looks great. Plus, throughout the whole process, Will would keep me up-to-date with progress and provide insight into what the team was working on, or any snags that came up. I also have to mention that their dispatch team would always contact me before anyone would show up to make sure I was home and expecting an arrival. Also, incredibly friendly! Little things like that really do go a long way. Payment options are flexible too. I was able to put a percent down on completion of the project, then finance the remaining balance over 18 months, 0% APR. Excellent stuff, especially for big renovation projects like this. All-in-all, Golden West provides top-tier services across the board. I highly recommend using them for your professional needs, and even better if you have Will LeGrand at the helm of the project. As a new home owner, thank you Will and Golden West for providing such a positive and stress-free experience.

Jason Lehman

Very friendly and professional, gave me several options to fix my AC unit. Always show up on time, great company to work with. I've been using them for years, and even when I'm dealing with a crises situation they're very professional and helpful.

Scott McComas

Will and the staff worked hard to get to my home on a holiday weekend. He arrived on time and quickly identified the location of my leak. He diligently did the repair, and left me with suggestions as to how to monitor potential issues that my plumbing system may present in the future. I am very appreciative for the attention given by the dispatch staff and Will particular considering the fact that it was over a holiday weekend.

Sara Getz

After several weeks of attempting to find a plumber based on recommendation, I finally googled and started calling down the list. They were the first to answer so they got my business. I was very pleased about the entire experience, from dispatch to the actual visit. Josh was very informative about what he was doing, was clean and contentious of my house and resolved the issue. I'm pleased that they also have HVAC services as I'm happy to give this company more of my business.

Barbara Suder

Chris is a real asset to Golden West. He is so honest and has a strong work ethic. I know the job is done right when Chris does it. He's maintained my 3 furnaces and 1 boiler for 6 years.

Ed Kutz

Manny did the multi-point inspection and explained a minor issue. I am very satisfied with Golden West, they did the initial installation and the HVAC has performed flawlessly!

Diana Knight

Very professional and friendly. Josh explained everything, showed me damage from previous plumber and took photos so I could submit to insurance for repair. He even cleaned my floor of stains I couldn't get out - awesome job!

MountainWizard Wolf

My wife used Golden West Plumping back in November of 2017. When we had main line blockage. They informed her and my son we had some broken pipes causing bellies in the main line to the sewer. It was suggested to replace the main line pipe sometime in the near future. So when the weather got warm I gave them a call to followup on the information they gave my wife. They sent Anthony out, who was the one that did the service call in November. He did an excellent job in reviewing the problem. I was able to schedule the work to be done five days out. The crew arrived in a timely manner. Anthony greeted me and went over all the procedures being done and possible unforeseen problems. The crew worked diligently. Anthony took time out from the labor of the job to keep me informed of the job progress. It was so nice to see a crew work as a team, something you do not see to often these days. The crew did an excellent job cleaning up. I asked a lot of questions and they were answered with out any hesitation. They also have a membership club. Office Staff 5 Stars Crew 5 Stars I would recommend them.

KRISTEN VAN STEDUM

Carlos and his crew (Manny and Noah) came to replace my AC and furnace (the old one was 18 years old). They were extremely professional and quick. It is working wonderfully now! They even gave me advice about how to get more AC into the upstairs bedroom. I am always satisfied with the service from Golden West and especially Carlos! Thank you so much!

Justin Wierema

Seven years ago, the previous owner of my home had Golden West install the sanitary sewer pipe. Golden West provided them a 10-year warranty on parts and labor. Recently, I discovered that the sewer had a couple of low spots where water was pooling, causing the system to back up. Golden West honored the warranty and replaced the pipe. They completed the repair quickly and charged me nothing for the warranty repair. This company is trustworthy and easy to work with.

Jim Veraldi

Manny & Max were very professional. They were thorough in explaining what their maintenance entailed and how we can keep the AC running well. We appreciated them mentioning how we should keep the whole house Fan running to equalize the temp upstairs and down. They cleaned things up well and did the AC check in a timely manner thanks for doing a great job!! thanks again for a job well done

Diane Lanese

They installed a new AC unit. My technician Carlos was great. He was very professional and got the job done without any interruption in our day. He walked us through the entire process and explained the new AC unit and thermostat. He and Joseph were incredibly delightful! Very professional job. We are very happy with the new AC unit.

Christian Cruz

Golden west has an efficient and professional operation. Being a part of their VIP program is a small and fair fee that If you care about maintaining your HVAC system with regularity, is quickly re-couped. It’s hard to know if you really need the maintenance service but living in colorado with a family where the temps can surge into the triple figures or get below Freezing and overnight temp swings can be 40 degrees or more, in my opinion it’s worth the peace of mind to have your system maintained with seasonal visits for the heat and AC, all for the price of what equates to less than 2 months of most people’s cable bill. Also special out to Carlos , the latest service tech to visit us. He was professional, knowledgeable and friendly, provided some tips to help us keep running smoothly long term. Thanks again Carlos and the Golden west team.

Cindy Wakefield

No heat! Golden West put us on their priority list and were able to send out a technician the same day. Carlos was professional and reassuring. He knew just what to do, got the parts and installed them efficiently. I was so impressed, I signed up for the VIP plan for future help.

Nadia Kennedy

My technician was Will, he was very professional and helpful. I was able to get immediate service from the company and they had great communication. I really appreciated their recommendations of how to resolve the issue and the consistent communication throughout the inspection process. I would use their services again.

Kinzie Beavers

Carlos came out to diagnose and fix my swamp cooler. He was fantastic (professional and friendly), explained the problem and reviewed repair options with me. They had to order the part and come back on another occasion to install. When they wrapped up, Carlos and Manny made sure that everything was operating correctly and showed me how to program the new remote. Great experience and looking forward to having these gentlemen back for annual maintenance (winterizing/opening).

TOM JACOBSON

The plumber/electrican was completely competent and a very pleasant guy. He explained everything and gave me options for what I wanted him to do. The only improvement would be the pricing not the plumber/ electrician. Very expensive and like a car repair you are charged alot of labor and it only takes him 3 hours for 6-8 hours billing. There was some flexibility in the pricing but it was very expensive despite some coupons which they honored. Nice people . Great for an emergency 24/7.

Geoffrey Lang

What an amazing experience we had with Golden West! We had a gas leak at our home. I called Golden West at 12:30 pm on a Saturday, Anthony was on site within 2.5 hours. We had some extensive issues and Anthony was able to very quickly trouble shoot and recommend an approach to solving the issue. He stayed with us til 11pm that night to make sure things were being taken care of correctly. While the resolution took a couple days due to permits etc.. his professionalism and proactive communication was unbelievable. He explained the issues and solutions in a very clear manner that was easy to understand for a lay person. Furthermore the entire Golden West team that supported him treated us and our home like a priority. This is by far the best experience I have ever had with a contractor and I know for sure they did everything they could to make sure that we had the most cost effective solution without sacrificing quality and safety. Thank You Golden West, you have a customer for life!

Kathryn Owen

Anthony was early for our scheduled appointment and was able to diagnose the problem with our AC unit quickly. He presented us with options and then got to work right away. We were impressed with how friendly and efficient he was. We would definitely recommend Golden West for HVAC and plumbing needs. We have used them for plumbing in the past and have always been happy with their service. We are happy to have a cool house again!

Candise Shulman Smith

Swamp cooler season setup. Joseph Valdez was professional, diligent, efficient. He was extremely patient and he explained things clearly. Wonderful work.

Joyce Mina

Jason installed a cartridge in my steam humidifier. He was prompt, professional and helpful

Nadia Panossian

Andy, Manny, and Louis installed a tankless water heater in our old house. They were very knowledgeable, efficient, neat, friendly, and finished the job quickly. We will definitely be calling them again when we install AC.

Jerry Clayton

Carlos of Golden West PHSE was one of the better technicians i've ever had the pleasure to interact with. Very polite and amiable! In this time of Covid he was followed guidelines and mask use which i appreciated. Carlos spent a lot of time going through the workings of our boiler heating system which was very helpful. It did not take long for him to complete his inspection and made several sensible recommendations for the future. Golden West Should definitely hang on to Carl as he is an excellent and very knowledgeable individual that represents himself and the company in the very best manner. I would highly recommend Goldeln West Plumbing, Heating, Air conditioning and Electrical for my future needs. By the way their pricing was very good for services provided.

Dan Feighery

Anthony Linares from Golden West was fantastic. He was professional, polite, and provided me with several options to repair my furnace.

Scott Smith

My name is Randy Jacobs. We had Brendan and his assistant at our new house yesterday to winterize the swamp cooler. I was worried because the cooler is on a steep roof. A prior company left some wood planks on the roof. Brendan and his assistant were absolutely fantastic! They winterized the cooler and also made some recommendations for a new ball valve for the cooler for next spring. They also took down the wood planks for me. My experience with the visit was 11/10! I don't often write reviews but felt compelled because of how great the visit was. Brendan is so cheerful and so helpful!! He won us over to use your company in the future for sure!

Darren Higgs

Golden West Plumbing and all of their employees are very professional. When they tell you a time they will be there they are on time. Technicians are very friendly, professional and fast. I highly recommend Golden West Plumbing. Thank Darren H

Eric Brawders

Jason was fantastic. He showed up on time and was friendly, professional and efficient. He gave a very thorough explanation of what the problem was and a list of options. We never felt pressured into choosing the most costly repair option. We will definitely be using Golden West again and will be requesting Jason back in the future!

Paul Spenard

Professional and prompt. Rico's crew dug up the old rotten drain under the basement floor that had collapsed, hauled away all the affected soil, replaced with new pipe and fill and concrete. Protected stairs, carpet, and adjoining areas. Cleaned up in a good manner, including outside. Started and finished in one day!

Sharon Rubin

We just had some major plumbing work done by Golden West. Ben Pitcher was the technician that helped us. He was very professional, personable and efficient. We are always a bit skeptical when using a new company, but were more than satisfied with the service from the estimate stage to completion. I would highly recommend this company.

Eryn Maynard

Booking the service was easy and the person that I was booking with even went out of their way to ask questions to make sure it was a job that they would actually be able to service (apparently freezing ACs are a no go?) so I wouldn't be charged just for them to show up. They were able to move up my appointment time and came promptly at the new time. They quickly assessed the situation, fixed it, and the diagnostic was very thorough after that. Overall, I was very impressed and will be using them in the future.

Jennifer Dienna

A year after having the new HVAC system installed and I am as happy as I was the first day! Great service, great experience! Always glad to see Chris, he does a great job of following up on the concerns we discussed prior to replacement to ensure we were still happy with the product. I can’t say enough great things about both the system and the service! Chris is fantastic!

Scott Hoffman

Great experience - they walked me through t the options and showed me how to make a quick repair myself.

Brian Saulig

Andy H has been a pleasure to work with! This company absolutely deserves the rating they have which is why I chose them for my clients in the first place. The scheduling staff is always friendly too. Out of the many details to our interactions, it's best to just summarize and say, you can't go wrong with this company for plumbing needs, especially for boiler and swamp systems. Thanks!

Kristina Starner

I have always had great technicians and experiences with Golden West! Definitely recommend.

Peter Godino

Golden West is the best! Our A/C wasn’t working and they came a day earlier than we had scheduled and Carlos got it back up and running. He was so kind and professional and thorough. We won’t use anyone else!

Audriana Corona

I’ve called Golden West every time I’ve had an issue (plumbing, HVAC, and electric). The work they do is of the highest quality and their employees are friendly, knowledgeable, and personable. For plumbing, Josh is fantastic. Very professional and friendly, and the end product was high-quality. I would absolutely use his services again and would recommend to anyone looking to have plumbing work done! For electric, Anthony has helped us on several project and repairs and does phenomenal work. He is incredibly helpful at explaining the problem and offering various levels of solutions. I would trust him with our electric work any day. For HVAC and water heaters, Andy is the guy! He’s helped problem solve so many of our issues. He installed our new water heater and does super high-quality work. I go to Andy any time we want to upgrade our system or have issues. Golden West is always my first call to when things go wrong and they will continue to be!

Shelley D.

Angelo was awesome and very courteous. He explained everything and made sure we new what times they would show up. Very nice and professional. I recommend them to anyone.

Mike Beyers

Chris worked on my boiler, did a great job, very professional, took time to explain what he was going and how I need to maintain going forward, very satisfied and would recommend to anyone Renewed VIP service with Golden West

Jeff B

Now updated June 2022 3rd experience) : Chris and crew came to install a new AC unit and furnace. They also fixed an issue on my 2nd floor in which air was not blowing at all in one of the bedrooms. Golden West, by far has a top notch customer service in regards to ANY industry. Today Chris was informative every step of the way. He and his crew answered any and all questions I asked. Older: My newer update to what is below. I just had my second experience with this company. Once again on par with my last rating. Brendan came over, explained things in detail, resolved my issue and just left me in a better place. Customer service is always key with me at first. I will continue to use Golden West! Older: Initially speaking to Sara to set up my appointment, I was greeted in a upbeat, happy, professional manner. My appointment was set for an hour within my call. I was updated with the status of my driver and given his name Carlos by Sara, telling me he was 30 min away. Carlos showed up and greeted me in a similar way as Sara. Carlos entered with a mask, shoe coverings and gloves. He went right to work on my heater and cleaned and searched for issues. Recommendations were made, but recommendations made with time frames in mind. I agreed to an ignitor replacement of which took him 15-30 min. Carlos was a polite, knowledgeable person and can assume he's a goldmine of an asset for his company. I will certainly use Golden West again. I will also ask for Carlos every single time.....Thank You Sara and Carlos!

Brandon Hall

I've had them out a few times for HVAC maintenance and I'm impressed everytime they come. They know their stuff, are prompt and professional and get the job done. They had to do some re-work of my blower return air duct and it was reasonably priced and has made good amount of improvement in my air flow in my house. Jason is a fantastic tech.

Miranda LeQuire

Golden West just leveled-up the hydronic heating system capabilities in the Denver-metro area (possibly in the Western US). Jason, Manny & Joseph and team, impressively, completed a comprehensive Steam boiler to Combi boiler conversion on my over 80+ yo system. I’m an old-house lover: I spend all of my free time, learning about, buying, living in, and remodeling historic properties but I also care for the environment and sustainability. Subsequently, I spent the last several years researching and talking to tons of hydronic heating specialists, looking for someone who could think in terms of preserve AND modernize and really think through the complexities of heating my house. I’m very well versed in the topic and I hate duck-tape solutions. Jason’s responses to my laundry list of prodding questions struck me right-away as the most knowledgeable I’ve met - he loves to talk about (not down) about heating systems. I’ve talked with several other companies. One other top-rated hydronic boiler specialist (their website boasts they’re ability to work with ALL residential heating and cooling systems) called me back early one evening, had poor answers to my testing questions, talked down to me, and quickly told me I was interrupting their dinner. I did not hear back from them. At best, the other companies were friendly enough but had a solution that was remedial or just lame. Jason, on the other-hand had exactly what I wanted – a comprehensive, non-conventional solutions to a multi-variant problem to preserve and modernize with and attitude of “we can figure this out.” Golden West was not the cheapest solution but they were the best. While working here the team showed three highly valuable qualities – 1.) they loved to talk about what they were doing & why and the quality of products, 2.) they showed up smiling with a positive attitude, I could hear them laughing as they worked 3.) they really tried to be respectful and modest. Manny rattled off several advanced features of this new model of Combi boiler they were installing. Joseph was happy to discuss the programmable thermostat and separately even made suggestion about how my dishwasher was piped. Ultimately, I will geek-out with my engineer friends for the next several years about all the information and data Jason told me about hydronic systems. -I’m going to brag about my combi boiler's sensor system at Christmas dinner. It was evident that the team hadn’t done this exact solution before. (But, really, neither has anybody in Denver.) I think they learned some lessons that they’d do differently next time – maybe do a little more detailed pre-planning and it’s always a challenge to keep aesthetic details in mind. However, these guys should be proud of tackling this challenge with such gusto. You really can’t find contracting companies with employees this devoted to doing a good work. Most contractors do a calculation about how they can make the most money in the shortest amount of time -not concerned with learning anything new - and they calculate how little quality they can return and stay in business. Jason and team demonstrated that Golden West sees the value in keeping an extraordinary name for themselves. I will be a returning customer and I almost never say that when a contractor leaves.

Jim Thwaits

After our 15 year-old water heater began leaking, we reached out to Golden West for assistance. They were able to send someone within a few hours to provide an assessment, and their technician (Jason) provided a great explanation of the current issue, underlying root causes, and a few different options for our route forward. The very next day Jason was able to return, install a new water heater, and resolve a ventilation issue. Great service, quick resolution! Golden West will be my go-to for any future HVAC/plumbing/electrical needs!

Mackenzie Walker

My experience with Golden West was phenomenal from a-z. I called on a Sunday about my ac being broken and was told I could have someone come out the same day...I was pleasantly surprised! I expected them to say way later in week. Andy Heinz came out the next day and was extremely knowledgeable and helpful. He knew almost immediately what was wrong after running a few tests and was super efficient, even after having to run up and down my 3 flights of stairs in 85 degrees 6x times (if that’s not service I’m not sure what is). He even helped fix a piece on my water heater that had been broken for years and was causing a leak. The price was extremely reasonable for the level of diligence that was performed. I was also impressed by how highly Andy spoke of the company and enjoyed working there; assured me that every service from Golden West would be just as good. I am now a customer of Golden West for life and highly recommend!

Chris Jones

Immediate response! Professional throughout entire process! Friendly, clean and punctual to boot!!! Very pleased

Elizabeth Barclay

Brendan had been to our house previously and knew our house and situation. He got right to the problem and gave us options. He was respectful and prompt and gave us sound advice for cooling our home. In no time at all, we are up and running with an efficient and guaranteed system. Do not hesitate to call Golden West if you seek top quality product and service. The fact that Brendan has worked with us over time is a good indication of a good company!

Sabine K

Very knowledgeable and honest, great explanation of what work needed to be done. We had another company look at our AC before and they couldn't figure out what was wrong with it. Golden West was able to fix it in less than 60 minutes. Also very much on time and great communication about the process throughout.

Corey Hogan

I had a great experience working with Ben from Golden West. He fixed an issue that previous plumbers had failed to find a solution for, and he also provided a thorough explanation and proposal for a larger issue we suspected. I was truly impressed with his knowledge and professionalism.

Gabrial Tebalan

I could not be happier with the job Golden West boys Andy and Jason did on my Flower cooler! These guys did amazing work! I would recommend this company to any Small Business needing cooler help! I was scared to post a positive review because I have used so many other companies and the cooler would last a few months and break down.I have spent thousands of dollars with other companies and never had luck. We get so many compliments from our customers as well as having so much more display space. It's a little pricey but you get what you pay for and it's been worth every penny! Thank you Andy and Jason!

Insane Rebel

Our technician Anthony was great, he answered all my questions and gave me some pointers about my AC and furnace! He showed me a lot and helped with all the issues I was having. Golden West Plumbing is the best! Today, Friday, Jose and his assistant Felix came to my home to look at a leaking toilet and shower faucet. He was very informative and efficient. I know how to call if I ever need a trustworthy and dependable plumber.

Bill Nagel

Golden West was able to pull in my appointment by two days. Carlos arrived within an hour window, was very respectful and explained my options to repair my heating system. He was able to get the parts and repair the system the very same day. Very happy with the level of service Golden West provided. Will definitely use them in the future.

Nicco Storey

Anthony was awesome with helping us with our HVAC issue. Extremely nice and professional. Would highly recommend. Also had Manny and Luis work on my AC unit. They were super helpful and great guys. Loved my big doggo too!

Pamela Mayeda

Anthony Garcia spent hours repairing our gas hot water system. He was cordial and knowledgeable, explaining all the complicated procedures and assuring we understood what was being done. Heat worked perfectly when he left. Will definitely use Golden West for our next project on air conditioners. More recently Anthony and Joseph installed our split unit air conditioners. They were here from 9 am until 10:30 pm. Professional and courteous...great job.

Paul Parisi

Love this place. Amazing people and great service. We've had them out a few times over the years and they always exceed expectations. Highly skilled, professional and they don't push you to buy things you don't need. When our AC finally died after 26 years of service, Golden West was my first call. The install went smoothly and Chris V was fantastic. He is an asset to the company for sure. Now I have an A+ system and no worries. It's so hard to find a honest service these days and Golden West is one of the few good ones left. Highly recommend.

Matthew Campbell

Will and Angelo arrived promptly and repaired and updated old leaking plumbing that previous owners hid very well behind tile. They were thorough, polite, and professional. Shower works great and Golden West has already checked with us to make sure everything has gone well.

Justin England

Gilberto And Justin were great, they got everything squared away late on a Friday. Nothing but prompt service and quality workmanship.

Sarah Musson

Everything from start to finish was extremely professional and high quality. Ben was friendly, helpful and polite and explained everything so we understood the problem and what was needed to fix it. The work was done in a timely matter. Loved the text messages and emails with clear communication as to when our service professional would arrive (with a picture so we would know who to expect!) and easy to understand estimate of work with cost breakdown. Ben went above and beyond and we highly recommend him and Golden West!!

Bobby Wilson

Anthony was able to come out, diagnose and fix the A/C quickly. The service from the first phone call to the technician was easy and pleasant. They found a spot for us on the same day as calling, since someone was in the neighborhood. Anthony mentioned how happy he was working for a family run company that cares about their employees and that transfers to the customers.

Mark Lloyd

Josh was awesome! Our shower had a leak (result of a DIY project gone wrong), and we needed a quick fix, so we could give our 12 week old baby a bath . He stayed late on a Friday night to get the job done, and overcame many obstacles our 30+ year old shower threw at him. He thoroughly explained everything he was doing, and I will definitely ask him to come out for out next plumbing issue!

Erin Pauley

Josh is truly the best tech ever!!! He has been to my house more times than I can count and he is always extremely professional, knowledgeable and so friendly. He takes the time to answer all questions and he is just a genuinely great person who I completely trust with all my plumbing needs. As a bonus, he is beyond gracious in regards to making sure he leaves my house just as clean when he leaves as it was when he arrived. I highly recommend Josh for any and all repairs within his scope. I give him 12 out of 10 stars for every visit he has made to my home.

mike sullivan

I've used Golden West for a variety of HVAC and plumbing needs over the last several years. Once again, my experience with their team was excellent. Ben, especially, was wonderful to work with and took time detailing the project with clear communication and very trustworthy advice. Thanks to Ben and the Golden West crew.

Jeremy Funk

Golden West was very professional and responsive, and the job was done really well. Very happy with my new AC. Little more expensive than I had hoped up, but everything was upfront and the quality of equipment and work was top notch.

anita duran

Our Tech Anthony Garcia was so professional he explained from beginning of the install to the very end.If we use this company again we want Anthony he felt like family Thanks

Ben Nafe

Manny and Luis diagnosed and fixed the problem quickly with friendly service. Another instance of great service from Golden West. Thank you!

Randall W

We had our furnace break when it was 10 degrees outside and Anthony Garcia came to help us after hours on a holiday. We were very impressed with the professional service and thoughtfulness to give us space heaters for that night since he had to come back in the morning to complete the repair. Definitely will use this company again.

Patrick D

Always great service and a premium outcome with golden west! Ben was knowledgeable professional and took the time to make sure I not only understood the problem with our sewer line but also to clearly explain all the options for repair and then walked me though the outcome. Highly recommend golden west

LaKissa Bright

Chris is amazing and the entire Golden West Team has outstanding customer service skills! Having an elder who lives in another state, makes it difficult to find someone you trust to go assist them with their appliance needs. Chris was patient, provided details and took great care of my grandmother. I am happy and she is warm! Thank you Golden West Plumbing!

Angie Morency

Our experience was fantastic from beginning to end. Monica at the office was great with communicating and helping us quickly set up an appointment. Andy gave us many different options during the service call on how we could go about fixing our furnace and AC. He answered all of our questions and never once tried to push us into a decision. He gave us his honest opinion. We decided to get a new furnace and AC unit. Andy, Brendan and Kyle came for the install and were wonderful. They were so professional, knowledgeable and very nice. They worked hard and answered all my questions. We will for sure use Golden West in the future and recommend them to everyone. Thank you!!!

Brian Tanner

Carlos was great. Wore mask & covered shoes upon entering house. Explained issue clearly & provided options to resolve problem. No pressure to pick any one option. Worked quickly & quietly. Left no trace when finished. Overall great experience after sleepless night with no heat from furnace after ~11pm.

Irfan Khan

After some poor experiences with other companies, I came across Golden West and Carlos came out today to repair our swamp cooler. Carlos was very professional and answered my questions. I'll be using his services again in the fall.

West of Ordinary

Manny and Max came to the house. They were on time and thorough! They found the problem and made adjustments as needed avoiding unnecessary expense and additional parts. I’ll go with them in the future!!!

Judee Dale

My husband and I trusted Chris from the beginning. He was not only the person that came to talk to us about our furnace but subsequently installed it as well. He and his crew were professional and a lot of fun while they were doing the job. We enjoyed them tremendously. They took appropriate safety measures during this Covid time and took the utmost care of our home. We really appreciated that. Now we have an amazing new furnace with a lot of power and no more rattling!

Ryan Cook

Andy was professional, intelligent, and the perfect guy with great ideas for my boiler system. I bid out 7 different companies (most of whom just sent their most “tenured sales guy” but Andy played sales and then installed my equipment. Andy was terrific which makes me feel Golden West is a quality and reliable company. If you are bidding out anything HVAC or plumbing, seriously make sure you put Golden West on that list.

Marilyn Scott

Brendan was wonderful! He checked everything on my furnace and a/c and found the culprit to be an incorrectly attached thermostat. My fault. He showed me how to secure the thermostat firmly and showed me how to install a new one, or call him. I feel confident that the system is working properly since he attached and tightened any loose wires and connections.

Jenni C

This was my first time using Golden West, and I was very lucky to have Carlos Gutierrez as my technician. He performed routine maintenance on my AC, furnace, and water heater. Carlos was very patient in explaining anything of concern and kindly addressed my worries and questions I had about each appliance's repairs. He wasn't pushy on selling me the membership, but with such great customer service, I'd was more than happy to sign up. Very happy to have found a great technician!

Chris Piatz

Had a great experience! As a first time home buyer, I have little expertise in furnaces. After the furnace suddenly went out on a 30-degree night, I called golden west based solely on an internet search. The dispatch was immediately responsive and friendly. Carlos arrived within 45 minutes (after hours). He was very professional, knowledgeable, honest, and friendly. I felt complete trust in his assessment and work and was very happy with the quick repairs.

Joe Lovely

Had some issues with burst pipes in my basement and some issues with my boiler. Jason was extremely knowledgeable about boiler systems and was more than capable in diagnosing and repairing my unit. He also assisted me in tracking down leaks from burst pipes. Great job.

Rachael Copeland

We have been using Golden West for a few years for HVAC and started using them recently for plumbing as well. We have been consistently satisfied with the service. We have had Ben for plumbing work and Jesse for HVAC and both are efficient, thorough and go above and beyond to ensure any problems are resolved and they’ve provided recommendations to keep systems running well and to prevent future issues. The technicians are always on time and easy to reach. I recommend Golden West for an honest, reliable and reasonably priced HVAC/plumbing provider.

Jay Geiger

Chris was on time and was able to diagnose my HVAC issues. He clearly laid out the steps needed to resolve and whatever options I had available. Interacting with both Chris and the administrative staff was pleasant and I would recommend Golden West to anyone. *5/1 Update: Jason came out to complete the repair after a delay on my end. He did a great job on the repair and I'm up and running again. Golden West was also able to fit in inspections on a number of my neighbor's units on short notice. Great job all around, thanks so much all!

Richard Van Ort

This was an emergency replacement of a below ground ejector sewage pump in a 500 gallon waste tank. Ben got the job done as quick as possible as the tenants were totally without the use of water and one was a bakery making 300 cakes plus cookies for a Ukranian and Polish fund reaiser this coming weekend. Great job Ben and crew!!!

Chris Wilson

Great responsiveness and very good quality of work. Answered all my questions and provided good feedback on how the work was done.

Hierodeacon Mark Berge

Chris and the Golden West team are the best! Outstanding and quick service. They're my first call for plumbing and HVAC needs.

Krestin S

I will always come back to Golden West. Anthony was professional, friendly, and honest. I really enjoyed working with him and all the professionals at Golden West. Being an out of state landlord, I really count on the companies I hire to work on my rental property, to be honest, fair, and do good work. I really appreciate having a partner I can count on!

Tracy Renner

Andy was great! He is an expert on boilers and knows how to do things right. He spent a good chunk of time cleaning ours as best he could, given its unfortunate state. A new pump and boiler are likely in our future and I will 100% trust Andy’s advice about those moving forward.

Marilynn Menuey

The young man who came to replace my outdoor spigot was friendly, on time, courteous -- very careful with shoe covers and mask. In addition to the actual repair, he also discussed any other issues that I should consider that may arise from my particular problem. Because of his expertise, I was able to alleviate a secondary issue and could actually cancel another technician that I erroneously thought I required! KUDOS to Josh and to Golden West!

Chad Thompson

Anthony was awesome! He replaced our water heater and furnace. He was very professional, clean, and great at helping us through the process. Golden West made a stressful time very easy. 5 stars. Would definitely recommend Golden West and Anthony.

ta

Lamar was great! He explained the overall process of what would be involved in the replacement and installation of the furnace and the air conditioning unit. Lamar emphasized the need to contact Golden West in the spring to get the a.c.running. Lamar went above all expectations in the removal of and installation of the air conditioner, including dealing with an unknown wasp hive! Manny installed the furnace, as he and Lamar worked exceptionally well together in dividing tasks. Their efficiency, including the third person (I apologize for not catching his name), allowed them to complete the job in one day! Manny was very helpful in showing me the specifics on the running and upkeep of the furnace and thermostat. I will ask for Lamar in the spring to do the air conditioner and any other time that I am in need of any HVAC services. Thank you!!

Paul Bucci

Chris and Fabian installed a new water heater for me. They were on time, professional, clean, efficient and performed top-notch work. They were also really friendly and personable. Would highly recommend.

Colton Ristau

Justin K was very professional and knew exactly what had to be done. Completed the work quickly and was very pleasant to work with. Golden West are champions.

Isabel Johnson

Ben was very professional and knowledgable. He provided a step by step breakdown of everything he was going to do. There were no surprises from him along the way. His work was very thorough and very clean. He is happy to share his knowledge with you. I’m very impressed with his service and would recommend him to anyone. I will definitely be using Golden West again.

Sylvia Gmiter

Anthony was extremely helpful and knowledgeable in finding the issue, exaplaining the issue and what the repairs would be in a way that made us comfortable in moving forward with repairs. The friendly, knowledgeable and professional demeanor made the experience easy and not stressful at all. The repairs that were done were high quality and efficiently done. We were very pleased with the service provided from the initial call with friendly receptionist/scheduler, to the reminder calls, text messages with information, dispatcher calls and the service in general. We will be using Golden West for any future maintenance and repairs.

Breanna Stout

Had Chris from Golden West come in for an estimate. Holy mackerel, these guys know their stuff. I'm really happy to see a company like this around. 100% effort and no pressure sales tactic. I love and appreciate that kind of interaction when I'm trying to find options for my home. We have an old boiler and will be having Golden West replace it and our water heater with a combination unit. I'll update when the system is in, right now I am so blown away by the top notch service we're getting from Golden West, just wow!

Michael Alessi

Rico was very knowledgeable, really great guy and gave me all the advice and info about the winterizing the sprinkler system we have and helped me get it all in order. I'd recommend Golden West to anyone. Couldn't have been easier. 👍 …

Christine Campbell

EXCELLENT SERVICE ON EVERY LEVEL!!!!! Andy came in and quickly diagnosed our furnace problems. Unfortunately, the list of problems was substantial and Andy provided the best options to move forward. We opted to replace the furnace altogether. Andy and Fabian installed the new unit and made several adjustments to make up for several bad decisions made by previous owners. Both Andy and Fabian were extremely friendly, courteous, and professional. They were incredibly efficient, and knowledgable. We also appreciated how careful and compliant they were regarding COVID-19 safety guidelines. My family is very happy with the service and end results! We will be calling Golden West for maintenance and any future heating, plumbing, and air conditioning needs. I would definitely recommend Golden West to family and friends, and would like to thank Andy and Fabian for doing such a remarkable job getting my family's home safer and warmer, in such a short amount of time!

Lisa Schechinger

Josh Arana was our technician and he was amazing! He wouldn't give up till we were able to find out where the leak was coming from and what was causing it! We greatly appreciated his help! We would highly recommend!

Mike Potts

Golden west has been great- they helped me get a water heater installed when I was in a real jam and have been great about doing some follow up work with my drains. They’re fast, professional and reasonable

Jen Story

It was very easy to book the services and the fee structure was very clear and listed on the website. The technician, Carlos, was on time, very professional, very knowledgable and explained additional options the company offered but didn't pressure me into feeling I needed to spend more at the moment. I would say they do have a "membership" program that sounds very interesting given we are headed in to the cold months.

Josh Schroeder

We had a hot water line break in our upper bathroom. We called Golden West and, while they weren't able to get out immediately that day, their tech arrived first thing the next morning to get the line repaired, which I was fine with. I was able to locate the leak and shut the main supply off myself so there was no urgency. The tech made the repairs in timely and professional manner. Very please with Golden West.

Rosanne Henry

Anthony arrived promptly and finished the set up for our new swamp cooler quickly. I especially appreciated him explaining how to use our new system. He was patient and kind. Second service call with Anthony...Anthony saved the day! We had a slow leak and the swamp cooler wasn't working properly. He spent an hour on a hot roof figuring out the problem and correcting it! Anthony is skilled, knowledgeable and reliable. I highly recommend him and Golden West.

Drew Blumberg

We had our furnace stop working in the middle of the night in the cold of winter. Found Golden West online and had never used them before. They had their technician Carlos Luna here within a few hours. Carlos was absolutely excellent. He got us up and running in no time. He was very professional, decribed everything in detail, was very honest and transparent about everything. He made us feel very comfortable that we were getting great service and would not be surprised by any charges. He clearly takes pride in his work and cares about his customers. We will definitely be using this company again due to the great service we got from Carlos Luna.

Sandra Bierman

We really appreciated the prompt response when our furnace stopped working. Brendan was very friendly, helpful and knowledgeable and went above and beyond to help us get our furnace and thermostat working again. We will definitely recommend Golden West to anyone needing these types of repairs!

Lane Bates

I have multiple apartments and use Golden West quite often. Anthony was on time, explained the services to be performed, communicated with both sets of tenants, performed the services and called me back to explain what they had done and made recommendations for future maintenance. The price is fair and the service was excellent. I will definitely use Golden West again!

Llama

I called and they was professional. They got a plumber out to me in the morning. Will was professional, friendly and did a good job. The only down side was I did not get to pick if I wanted to pay extra for a warranty and that the price was slightly over $100.00 more than competitors. So that was the down side. But if you dont mind overpaying I would go with these guys.

kathryn Sorrells

Ben was great. Are drains backed up on a Sunday, but goldenwest got him here Sunday afternoon, even at the lower within hours rate! Then talked me through everything he was doing and gave me a great rate to get my drains flowing again. Now I have a 90-day guarantee that if I have another problem, Ben will come and scope my system to find the source. But I don't anticipate another problem. Very satisfied.

joan hooper

Golden West is now my go-to for plumbing and electrical work. They call back promptly, schedule ASAP and do great work. Their workmen are professional & competent- diagnose the problem, give the range of options and prices (no pressure), get the job done with as little disruption as possible and clean up afterwards. Bonus: they are VERY nice.

Julie Loosbrock

Jason was awesome! We had a gas leak in the control valve of our boiler and he went above an beyond to help us fix the issues so we were not without hot water. We will definitely use Golden West again for any future needs.

mary grace Roberts

Allie promptly called me back minutes after submitting a form online and had someone at our house within two hours!! Brendan was amazing and friendly. He had our AC back up and running within the hour. All of the other places we called said it would be a week to a month until they had someone available. If your AC goes out and you need help FAST call this company!!

david ball

Andy is very knowledgable with boiler systems and takes the time to explain to us what he found was the problem. We also liked the fact that he tested and insured the heating system was working properly and checked the gauges before he left to double check everything was OK. Andy did a good job thinking through our boiler issue and had a great attitude towards his work. Thank you Andy for all your help getting us fixed up quickly and completely.

Cliff House Lodge FOH

I called Golden West to request service on one 50 gal. water heater, and one tank-less water heater due to various issues. Golden West dispatched Chris to assess these issues. Chris was professional, knowledgeable, and an all around good guy! He quickly assessed the issues, and provided us with the options we needed to fix the issues at hand. We made well educated choices thanks to Chris, and the job was done the same day! Golden West is a great company, that we here at the Cliff House Lodge will continue to use.

Charlie Corrigan

Our go to company for the last couple years to service our swamp cooler. Always on time, do good work, never usually have to wait more than a couple days at most for non-emergency appointments. They're not the most expensive company we've used, but they're definitely the most reliable and professional. Thanks for keeping our old swamp cooler running, Andy!

Brooke Newgren

Amazing! Anthony Garcia was phenomenal and never once tried to sell us anything. He took the time to explain what was going on with our AC and gave us multiple options to choose from for replacement. Carlos Luna and Alan Ramirez came to do the install and they were great! Very kind and respectful and again took the time to explain all the updates and such to me. They also cleaned up after themselves very well! The guys at this company are extremely nice and very professional. Highly, highly recommend this company to anyone in need of their services.

L C

Josh Arana gave us quotes on various services we will need in the near future. He was very professional and provided great quotes to meet my families needs.

James Walsh

Anthony did an awesome job at fixing our plumbing issues. He quickly diagnosed our problem and then went to home depot to buy the parts needed because they weren't stocked on his truck. Once back he finished the repair and our water pressure returned to "normal" and the best it has been in a couple years. highly recommended.

Andrew McKown

Golden West was very polite and kept us informed during the entire service. Their technician was professional and knowledgable. He was up front but not pushy about all the work that needed to happen to help us avoid unknown issues during the repair of our boiler.

Delilah Nethken

Awesome experience!!! I am truly grateful for Brendan and Golden West. I called them because I had received an estimate for over $9k for a new furnace, the previous company said my furnace wasn’t repairable so I needed a new one and also told me my ac had to be replaced as well. Brendan came in and checked everything thoroughly and was able to repair my furnace. Brendan was very professional, knowledgeable and passionate about what he does. So so glad I called them to get a second opinion. 😊😊😊

Billy Holbrook

Brendan was awesome. We had a gas leak in our water heater and also needed to move the unit to make room for a washer. He explained everything that he was going to do before he started work and updated me throughout. Would highly recommend Brendan and his team for your HVAC needs.

Duffy Boyle

Tech diagnosed the problem with my zone valve and provided a quote for the fix. I asked if I could fix it myself, and he went out of his way to explain how, saving me hundreds. It's delightful that Golden West isn't just trying to push their services. I'm sure most repairs require an expensive professional, but when they don't it's nice to have a company that will help you to the best solution.

Tim Meyers

Our water heater needed repair, we called Denver West. Within an hour and a half Anthony was here to fix it. He was very friendly, helpful and knowledgeable. We have used Golden West several times. Seem to to be able to contact them any Time. They are reasonable on rates always seeking to find the cheapest and best fix. I trust them. Thank you! Tim Meyers

Erin Pettigrew

Anthony, Daniel, Carlos and Kyle were great. When Anthony originally came out to give me a quote on replacing my furnace and AC, he was polite and truly listened to what I needed. During installation, all of the gentlemen were thoughtful and considerate. When finished, everything was cleaned up and the new furnace works great! I will definitely recommend Golden West to friends and family!

Frank Alexander

Highly recommend Golden West! Yesterday was our fourth time having some of Golden West's talented technicians come to our home. Big big thanks to Jose F and Skylar who did a tremendous amount of work on our drains, hoses, and shut off valves, in short time, and for excellent value. In past, we've had great work from Ben on what has turned out a year later to be a great quality trenchless sewer line repair, as well as from Anthony G and Carlos on our furnace. Quality work, competitive pricing, reliability, and excellent customer service - I think we found a company that really and truly cares for their customers. Thanks so much guys!

Charles Westerman

I had Carlos come to my house last August to give me a quote on a new swamp cooler. Two weeks ago I had him come back and he honored the original quote he gave me, which I appreciated greatly. He and his co-worker came the next morning and by the early afternoon, had it installed and running like a champ. The job they did was efficient, professional, and aesthetically pleasing. Couldn't recommend them more! Great people skills and easy to have around your home.

RB Fast

My experience with Golden West was terrific. I had a Sunday morning furnace emergency. The receptionist who took my call was so friendly and helpful. She set me up with Brendan, who was a true professional. He knows his stuff and took care of everything quickly. This is my new go-to company for HVAC and electrical.

Kayla Mathews

Great company with excellent customer service. They came same day, and showed up when they said they would. Allie scheduled the appointment she was kind and professional. Jose was the tech who I sent to the wrong address. I felt awful but he was very nice about it and sped over to the correct address. I would highly recommend this company!

Emma Pullman

We have had multiple experiences with Golden West and they have been nothing short of superb. Jose has helped us serval times with plumbing issues and I can honestly say that it has been some of the best service we have ever had. He is generous with his time and knowledge and goes above and beyond just doing the job. I would highly recommend this company and Jose to anyone who needs their services.

Nathan Lee

Andy from Golden West Plumbing did an an awesome job! I was really happy about the timely and professional response I had for a little gas emergency this morning. Andy came and inspected and gave me a few options and talked them all through thoroughly helping me to make a good decision to solve everything. He walked through everything after he finished and told me to follow up if I had any questions. I could not have asked for a better professional and work. I am really happy and will stick with Golden West in the future. Thanks!

Deborah Scherger

Previously we’ve used Golden West for plumbing and they provided excellent service. We needed a furnace checked and called on Tuesday. Gabe came Wednesday, checked the furnace, found an issue and fixed it. We appreciated his good customer service and professionalism. He spoke with my husband, reviewed the issue, gave the alternatives (it could be fixed immediately but should last the season if needed), answered all questions and called back to give further information requested. The interaction was positive and we had the needed information to make a decision. Excellent work Gabe! Thank you.

Freddy Bigney

Brendan did a great job! I was having a problem with an AC unit that was kicking on seemingly at random. Brendan very quickly was able to identify that a tech from a different company had mixed up some wires and fixed it immediately. He was extremely professional and friendly throughout the visit and only charged me the trip fee because it was such a simple repair (for him-I never would have figured that out!). I've only used Golden West a couple times so far, but all interactions with them have been wonderful and I plan on continuing to call them for any HVAC issues I have in the future.

Richard Aries

Lead senior tech Anthony Garcia is that rare combination of courtesy and competency that one hopes to find during a service visit. He did a thorough inspection of our furnace and water heater, found the source of a gas leak and had the equipment to fix it and upgrade both our systems without delay. All along the way, he clearly and simply described the problem and the solution, offering us different options. He also took time to answer our questions, and even explored other issues we raised unrelated to the task at hand. Super friendly guy, and a very positive experience.

JaXXXon

Brendan did a fantastic job. Explained everything that was going on with the furnace and didn’t try to push anything that wasn’t critical. Got the furnace running on a cold day within 3 hours of making the call to golden west! Will certainly use this company when the time for a new system comes! Would recommend to anyone.

Dan Koken

Sky from Golden West came out to help us with an urgent sewage smell issue in our baby’s room. We called in the evening and he came first thing the next morning. Fixed the issue quickly and helped out with a few other plumbing problems while he was here. Honest, courteous, efficient, careful with Covid precautions, and very fair pricing. Best plumbing experience we have ever had. Highly recommend them and Sky in particular.

Kate Staudenmaier

Brendan did a great job! He was very friendly and was able to find the problem quickly and gave us great advice to make sure it is running smoothly!! Highly recommend Brendan and his amazing customer service!!! Also just had Chris and max out this time and they were great. Got the problem fixed asap and explained payment well

Chaim S

Answered promptly, even late at night, and came out first thing the next morning! Plumber knew what he was doing, was on point, and gave me easy-to-understand pricing options. The work itself was also perfect! I gave four stars instead of five because I think the after-hours upcharge of $90 above the standard service fee is a bit excessive, and even if you pay for their annual membership that only takes off about a third of that. I was also surprised at how expensive a labor-only repair was. The work was great, but the cost leaves a bit to be desired.

Michael Rees

Sky was great, providing excellent service. He was very friendly, explained what he needed to do, gave tips to prevent the problem from occurring, gave us a good price for the work, and told some good stories! It took him about an hour to fix our clogged kitchen sink and clean everything up. The sink is now working better than ever. (I may have gotten his name wrong... I thought he said his name was Kyle, but the email said Sky.)

Matthew Neam

Lamar was absolutely fantastic. His communication was great , he was very professional and completed the work very quickly for us in a time-sensitive situation. I would highly recommend Lamar and Golden West to anyone. Thank you!

Yevette Field

Brendan, Fabian and Will did an excellent job replacing the plumbing in a 60 year old house with a lot of original pipes. They were very professional and did an incrediable amount of work in 1 day. Great People and a Great Job done by all. They really cared if I was happy and also about the quality of their work. I am extremely happy, I could not have made a better choice!!

Koan Goedman

It was a massive job, but so glad I chose a Golden West — and for getting Jose assigned to the job. Honestly, however much he and his crew get paid, it should be 5x more. What started off as a strange kitchen sink issue (my amateur diagnosis) became a long overdue 100 year old house Plumbing fix. Jose & crew redid all the plumbing in my house, as well as new drains to the Denver City main in 3 super long days. It was an invasive job (diggers, core drills, concrete removal, etc), but they were diligent about doing the work right, doing it fast, and communicating thoroughly with us. I’ve now used Golden West for my business and my house, and couldn’t be happier I picked them many years ago!

A Adelaide

Furance went out and needed someone ASAP. The receptionist, Allie was very friendly and helpful and got a tech right out. The tech, Carlos was also very friendly, helpful and knowledgeable. Would use again and recommend.

Sanik Bajracharya

Rico and Anthony did a fantastic jobs. They replaced my water heater and furnace respectively. They were very nice, friendly, and professional. I will hire them anytime in future. The company took care of any permits that were required and explained everything I needed to do at my end. Simply loved their work. Somewhat expensive but worth it.

Jessica Rossman

Woke up to a freezing house on the Sunday before Thanksgiving and realized our heater was not working properly. Given it was about to be a very cold night I was worried I wouldn’t be able to find someone on the weekend. Sara answered my call right away and was super quick to get a repair tech scheduled to the house. She estimated he would be by between 1-3 and he arrived promptly at 12:50 ish. Sara also called when he was 15 minutes out to let us know. When Brendan arrive he actually offered to bring the packages that were on my doorstep in. He checked the thermostat then headed up to the attic which is only accessible by a ladder outside the house. He found the issue right away (clogged filter) and we were able to make the change in roughly 3 minutes. All in all - super responsive, very nice and efficient. Will definitely call them again if we need help!

Sasha Mintz

We have been using Golden West for about four years now for all of our plumbing, heating, and cooling repairs. We’ve had several different technicians over the years and they have all been respectful and knowledgeable. Today, we needed our garbage disposal and two faucets replaced, and Anthony did a tremendous job. He walked us through the costs, was respectful of our home, and finished in just a few short hours. We will continue using Golden West for years to come.

Heidi Hafner

Upon finding our drain backed up on Halloween evening, we contacted Golden West Plumbing because of their high reviews. They answered immediately, scheduled our service for that evening, and followed up before our plumbing technician, Will, arrived. He was early, was COVID protected, and identified and fixed our clogged drain...all for a reasonable price for an emergency. We are grateful, highly recommend, and will use them again for our next need!

Neil McDougall

Just used Golden West to service the HVAC at my rental condo in Denver. Andy was on time, the office coordinator worked with my tenant and Andy took the time to explain everything to me over the phone. Great service especially considering I am out of state. Awesome job

Sang duong

Brendan Franklin repaired my boiler system and did a great job. He was extremely professional and knew everything about boilers like the back of his hands. He explained everything that needed to be done in details and got everything done as promised. This guy have pride in his job and went above and beyond to help me any ways he can. It is refreshing nowadays to see someone work so hard and have such pride in his job. Thanks Brendan for everything! Appreciate your hard work.

Laura Geisler

Anthony was awesome for our AC installation. He was originally out to work on our swamp cooler, and after having an honest conversation with him about our options - no pressure, we decided to bite the bullet with a new AC unit for the whole house. We were able to get on the schedule 5 days later. Installation was great, him and Fabian worked all day to get us going with cold air for the night and finished up the next day. Very happy with service.

Shawn Green

Jose was excellent on educating us on our with our plumbing issue at our home residence. He was was able to come in diagnosis what was happening and able to resolve the plumbing issue we were having. I also inquired on other options with Denver West and Jose was able to answer all my questions and give me options!! We will be using Denver West in the future!! Thank you Jose and Denver West!!

Seth Sanford

I'm not a plumber or electrician by trade, but I really appreciate when these professionals help us fix things up, they also explain why things are broken and how it all works. Brendan really knows his stuff and explained some complicated mechanisms in relatively simple terms. Oftentimes dealing with a broken boiler is not fun, Brendan made it a pleasant ordeal. Great guy.

Linsey Ezell

Zach and Sarah with Golden west plumbing were great! I called with a plumbing issue and within about 30-40 minutes our technician Zach was at our door (after hours too). Zach was courteous and very nice. Helped us out very quickly, and showed us some important pointers so we don’t have the same issue in the future! I would recommend Golden West Plumbing to family & friends, and will use them if needed in the future. Thank you Zach!

Kelly Terry

Carlos did a great job and it was one of the most professional, expert, and positive experiences with a company. My furnace broke late at night and Kelly spoke to me on the phone and was so friendly and helpful in managing it for the night. Carlos came first thing in the morning and got me a new furnace installed by the evening. He even brought in extra space heaters to keep us warm throughout the snow storm! He was meticulous, the house was spotless after, very professional, and great customer service. Thank you again!

H. H.

Sewer related problems are never fun - especially the costs involved. However my experience working with Golden West Plumbing was excellent - from beginning to end. Jose (the lead) and his team Alex & Felix were timely, courteous, friendly, and kept the job site orderly and clean. Working out & through the details of the job - Jose was an active listener - he always fielded my questions & concerns, he proactively kept me informed on how the job was going, and always interacted with me and executed the job in a professional manner. Jose also made sure everything was left to my satisfaction - returning to the house to ensure the re-lay of the carpet was done to completion when we experienced a minor hiccup with the carpet re-stretching. As a reviewer of this company, I cannot speak to their cost competitiveness. Due to the timeliness of this job - I did not get several quotes as I normally do with house projects. However, regarding the customer service and overall experience - Jose & his team went above and beyond my expectations and that to me is worth a lot.

Danielle Nelson

Wonderful! We called on a Sunday because our furnace stopped working in below freezing temperatures and with a newborn baby at home. Bill was able to find an available technician to help us out. Brendan was so nice, knowledgeable, and efficient. He went above and beyond by taking a look at our water heaters. We will definitely be using this business for all our future needs!

Melissa English

Highly recommend! Phone was answered by a person early in the morning and a technician was on his way shortly thereafter. Anthony was knowledgeable, friendly and great at explaining what was happening and giving me options. His work is neat and, best of all, I have heat again! (3 other companies didn't respond to my messages at all!)

Venessa Lines

Excellent and professional. We had our water mainline break outside right after a day of snowfall. Phillip came within an hour of my call to Golden West and was able to troubleshoot the issue and provide pricing options on the spot. After we selected the option we wanted and signed the contract, Phillip and his crew were back the very next day (a Saturday) and worked all day in the snow to replace the water line. They obtained all the necessary permits and scheduled the inspection with the City. When the City inspector identified an issue, they resolved the issue the very next day and we incurred no additional charges. When digging up our yard, they were very considerate of the landscaping and made sure to lay plywood on the grass to pile all the dirt on. They even took care to save all the sod they took up and put it back in place. I honestly can’t even tell there was once a huge hole in our yard. I feel they were a bit more expensive than other plumbers we have used in the past, but totally worth it considering how well run this company is and the excellent service. Will definitely use them again and refer friends.

Dan V

07/2019 Carlos and Alex did a great job installing a new side mounted swamp cooler. Thanks for the good work guys. 05/2022 Gilberto and his teammate fixed a frost broken spigot pipe in the wall, installed a shut off valve, provided an access panel today and did a clean & fast job. I am glad I called Golden West for a second time!

Mark Casper

Ben quickly analyzed my project and although his company could not perform the work at a competitive price point, he was able to give me ball park figures from what I could expect, as well as some insight into the practicality of the project. All this and he waived the home visit fee. Would recommend.

Elizabeth Wright

Wonderful experience. Brendan cared about giving us the details on what was wrong and how to remedy it in the best fashion. He explained everything well and performed his work beautifully. We are thrilled with our experience and would highly recommend Golden West!

Jeffrey White

Andy did an amazing job. He showed up on-time, and he diagnosed the issue. I would have been lost without him or trying to figure things out on YouTube for hours. I highly recommend Golden West for any plumbing or HVAC needs, and I also want to give Andy his props because he was honest, trustworthy, efficient. I would use this company again for any future issues or preventative maintenance concerns.

Kevin Thomas

I contracted Golden West to replace my sewer mainline, as well as fix an existing drain issue from my kitchen disposal and dishwasher. I had done quite a bit of research on companies in the area, and I am thrilled I ended up going with Golden West. Rick was extremely professional, transparent, and communicative throughout the process. He oversaw the job throughout its entirety, and has followed-up several times. Alex, Felix, Gerardo, and Rick navigated the complex job and got it done in a timely manner. I highly recommend this company.

A. J.

I had a big problem arise with a main waste water line in my home. Golden West had Jose out to my house the next day, and he had the problem diagnosed and fixed in under two hours. He was friendly, polite, and clearly knowledgeable about the repair. The price was way higher than I expected (hence 4-stars instead of 5), but speed and quality were on par so I am overall satisfied. I will definitely look to Golden West in the future for emergency plumbing issues.

Heidi Thomas

When it comes to needing these kinds of services, I have learned the hard way that "you get what you pay for." Golden West isn't the cheapest, but the work is done right, the first time, and as quickly as possible. The people are professional and friendly..a rare combination! Specifically, our experience with Golden West also includes their genuine concern for leaving our home as clean and undisturbed-looking as possible. They went the extra mile with my 90 and 92-yr old parents; caring and considerate of their confusion through every step of the process. ANY question was answered thoroughly and in a friendly way. Our project had to be done on a day that hit 100 degrees, and there wasn't a complaint, not a hesitation, no sign that the hand-digging they did to preserve a garden was anything other than what they love to do. We cannot recommend Ben Pitcher and his crew highly enough.

Zain Master

Golden West Plumbing was very responsive and sent out one of the best plumbers I’ve had a chance to engage with, Jose! Jose quickly diagnosed the issue and helped us understand the plan and associated costs. After it was all done, he laid out steps to be more preventative in the future. His service was impeccable and highly appreciated!!

Rinnah Parah

Carlos is an amazing, amazing representation of Golden West Plumbing! He replaced our water heater tank and explained every step of process. I could not be happier his impeccable work, his concern for customer. I highly, highly recommend this company! Thank you Carlos!

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