Reviews of American Air Heating Cooling Electric & Plumbing. (HVAC Contractor) in Columbus (Ohio).

American Air Heating Cooling Electric & Plumbing

281 Reviews

211 Comments

HVAC contractor

Air conditioning contractor

3945 Brookham Dr, Grove City, OH 43123, United States

Description

Information of American Air Heating Cooling Electric & Plumbing, HVAC contractor in Columbus (Ohio)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of American Air Heating Cooling Electric & Plumbing

Reviews of American Air Heating Cooling Electric & Plumbing

Lavender Cactus

Technician Joel phoned prior to arrival giving me an estimate which is appreciated. Arrived as scheduled. Perform the needed maintenance on said unit. Advise that there was a part that needed to be replaced. Provided me with the information and options available discussed in length. Agreed upon service returned with said part and replaced. Technician Joel was respectful of the property wore footies inside the home due to the weather. American heating and air is one of the best companies in Columbus and is highly recommended. Their customer service their technicians and prices are outstanding.

mary elizabeth immer

Shawn is fantastic. Professional and quick. He has helped me with multiple plumbing issues and always does such a good job. Today we got a new hot water heater, new bathroom fixtures, and had outdoor spigots replaced. He has also helped me with my sump pumps. He books up well in advance but it is worth waiting for him to ensure it is done right.

Gregory Halbe

American Air installed my furnace 3 years ago, and gave it an annual checkup today. Their service has been impeccable, and the furnace has performed flawlessly. My gas bills have been lower than with my old furnace, the house is warm, and the furnace is remarkably quiet. I got a call this morning 20 minutes ahead of arrival, and service was done in an hour. Could not ask for better service.

Latya Blake

I will definitely use this company again. I received same day needed service! The technician Joel was great. He arrived in the scheduled time. Once he assessed the situation he was able to quickly resolve the problem and suggest future maintenance. Thank You!!

Alex Moorehead

Tried to put in my original thermostat as I'm selling my house. While switching them out, the HVAC unit completely stopped working. They came out at 11am, found out some fuses blew and needed to be replaced. Determined my old thermostat was likely defective and suggested I not switch them as it would likely happen again The tech was knowledgeable and fantastic. Appreciate their help and service! Huge kudos.

Chris Maynard

I called for emergency service on a Saturday at 1pm. They were able to fit me in, although arrival time was slightly delayed due to existing calls before me which is understandable. When they got there, we only had 30 minutes before having to leave for a family outing, and they were able to wrap up the maintenance in that time. Grateful, warm, and will be contacting for future issues.

Dorothy Gallen

Sean Carte installed a new hot water heater in my home. He showed up on time and did an expert job. Explained the workings of the heater and explained the warranty coverage. Left a neat workspace when he left. I was very pleased with his work and American Air should be proud to have such an excellent employee.

Melissa Bolen

All staff members (Savanna, Office & Matt, Technician) were professional, courteous, and provided exceptional communication throughout the process for details on service services provided as well as details for pricing and billing for the services. Overall, customer service was exceptional, pricing is reasonable, the services performed were exceptional and I highly recommend this business for your HVAC needs. I will continue ALL of my HVAC services through American Air. Definitely a 5-Star business!

Deidre Wagner

Shawn did a wonderful job. He fixed our toliet flange and hooked up our front hose line. He did a perfect job. Anything else we need done Shawn will take care of it for us. He is terrific and is a asset to the company.

Ashok Aetukuri

I appreciate American Air for the quick appointment in a day just before Christmas to fix the HVAC issues. This is a true customer service. ‘Destiney’ performed the service in our home and she was professional and quick. I appreciate her for her dedication and passion towards the work. She explained the workings of the HVAC system and warranty details. She performed some tests on the first and second floor and found the faulty thermostat on the second floor and replaced it. Provided knowledge about doing good maintenance on the system.

Debbie VanHorn

We had a new water heater installed by Shawn. He was very thorough, tidy and completed the job in a great timeframe. Would recommend their services.

Carol Burke

Always courteous and professional. They take care of my heating and air conditioning and now I have a new hot water heater. I highly recommend them to friends and family!

Sara Pione

At our house until 1 am ensuring that we have heat before the biggest storm in years. Called us back immediately, communicated efficiently. Young man who came was lovely and very helpful

Walter Conte

James and his trainee, Destiny, were excellent, cordial, fun to talk with, knowledgeable. Just a delight to have service our furnace. I asked specifically for James to come again today because of his performance previously.

Ken Goodwin

I've used American Air for 22 years now. They have always been great with us. I have used them for Heating Maintenance, Cooling Maintenance and A/C replacement. They are top notch.

Howard Grimm

I had a tankless water heater installed and a backup sump pump installed. Both were installed with all of the above descriptions. I am completely satisfied. I highly recommend Shawn who took care of us.

Shelly Lichoff

Very professional, knowledgeable, clean, and very thorough. No pressure to make costly repairs or maintenance, and offer multiple options as needed. Would recommend to anyone needing AC or heating services.

Aasim “RoyalTrucking21” Fountain

Destiney very knowledgeable and explained everything in a way that I understood what she was talking about. Destiney Went above and beyond to address a problem that could have gotten worse over time and did not try to oversell me on a maintenance package. She was very honest and upfront on what was needed and advised accordingly.

Byran Page

Another fine job, this time I used the electoral service. Not everyone will work on mobile homes. American Air does. They also mounted the carbon monoxide alarms the furnace people left.

Christine

James did a great job fixing my furnace, new furnace just needed to make a few adjustments and I was so happy with the results

Risto

Tech called ahead and showed up when he said he would ready to go. Tech knew what he was doing. Made two repairs, one an adjustment the other required replacing a failing electronic component. Although the replacement part was "covered" under the service agreement and on the truck, the cost was still quite expensive, especially considering the furnace is only three years old. Thanks for watching out for us.

Barbara Emmets

Technician was nice, friendly and efficient-also provided me with some information on a bathroom fan malfunction-will schedule that soon

Elizabeth Crawford

American Air bought out a smaller company we had been using. I have been impressed with everyone I have dealt with, from their sales folks who didn't try to over sell me when my furnace died on the coldest day of the year a couple of years ago, to all of the technicians who have been back to maintenance the units. The most recent Tech (Joel) spent extra time to track down a problem that wouldn't be going on in a two-year-old unit (thankfully still under warranty). His diligence saved us from a bigger problem down the road.

John Coffey

James was very friendly and did a good job of servicing my furnace. He arrived on time and did a good job.

David McNally

James was very polite and professional. Spent quite a bit of time checking the system out. Felt like I really got my moneys worth.

K Bailey

American Air did all of the mechanicals in our home when it was built 7 years ago. We continue to use them for the follow up maintenance needed to keep the systems running properly. They all do a great job but their plumbing expert Shawn stands out. He's friendly, knowledgeable and gets the job done right every time!

steve barron

Back in January I had Tom out to do a furnace cleaning. I was not happy because he was here about minutes and I feel he cut corners. I know for sure my sensor was not cleaned. He said my blower was bad and that he would give me a call for price. He did call and said it would be $900. I checked blower prices on line and the y ran about 100 dollars so I was very suspicious. I ended up getting a new furnace through Fire and Ice. He talked me into getting a service contract which really only meant that I would get and Air Conditioning check. I had a check up scheduled for today and low and behold Tom was my service person. He did not remove debris from inside the unit. Still leaves and gunk there. He did not clean my coils because he said he needed a hose to clean it. In all fairness my faucet was not working but he made no attempt to clean it at all. And he asked me about how much my furnace cost me which was not his business. I recommend Fire and Ice for professionalism.

Jen McMullen

Destiny was fantastic! Friendly, polite, professional, thorough. She did a wonderful job!!

SaltyForks

He was awesome and super quick! Definitely knows his stuff! Thank you so much for all the help!

Dan Jax

Furnace went out one morning. Called American Air because they installed a new air conditioner a year and a half ago and we were pleased with the job. Service person came same day. He explained what was wrong and gave options for repair and replace. We decided to replace and that was done the next day. The company gave us different options for replacement. Price was reasonable. Installer was on-time and did an excellent job and kept the workspace clean. I recommend American Air to anyone.

Bob Motter

On time and a very professional staff. They also have a mentoring program to help bring more workers into the field as technicians, which I like to see.

Dave Marshall

I’ve had American Air maintain the HVAC on my house since it was built. They do good work, are great at scheduling and always follow thru on what they promise. Their charges seem to be competitive and they offer additional services like plumbing and electrical if needed. The same repairman, Tom, has done all the work on my system for years. It’s great to see a familiar face when dealing with the maintenance of your house

Work N. Progress

Our service technician Destiney was great! Professional, knowledgeable and efficient!

Joan Hanners

Tom, who was the technician and has been our technician for several years both for furnace and air conditioner. He is a great representative of your company. Definitely a keeper. He is thorough and also very congenial while working on his technical skills. Would recommend him to anyone. Joan Hanners

George Kern

Joe the technician called ahead and arrived on time. He did a great job and was very nice.

Safaa Emara

Brandon was my technician, awesome, honest and very professional. He explained to me the problem and how he fixed it, didn't try to sell me any product that I didn't need. I would recommend American Air for all my friends to hire for the AC issues

Sheri Sherman

I use American Air now for many years. I would highly recommend this company to other people

William Good

Tech, took time to explain operation instructions to my tenant. Good service.

Mary Kirkman

I was able to schedule my service easily online when it best fit my schedule. Tom came within the scheduled time frame after a call alerting me to his impending arrival. He checked my equipment and found an issue which he was able to make a recommendation for resolution and scheduled to complete in less than a week. I am very happy with the service I receive from American Air.

Michael Donahoe

We called American Air at 9 am and had a scheduled appointment between noon and 5 pm the same day. Fifteen minutes later they called back and said there was a cancellation and could be here in 45 minutes. Tom arrived promptly and was very courteous and professional. He diagnosed the problem quickly, went to get the parts and the AC was back on and running properly by 11 am. Tom was friendly and knowledgeable and took good care of us. Would definitely use American Air and Tom again.

Tom Schick

My American Air Service representative was Tom K and he was timely on arrival and called before he came to alert to me regarding his arrival. He performed the necessary inspection on my AC system and informed me that our system checked out and no repairs were needed. No leaks were discovered also. Highly recommend this company for their customer service and repairs only as needed to keep my HVAC system operating properly.

Darren Turner

Nick did a great job, he arrived early, got started, and exceeded expectations. I have used American Air to service my equipment for 10+ years and have never had any problems. They did a great job on both my AC and Water Heater replacements. I completely recommend.

Michelle Grindstaff

We signed up for the annual maintenance/cleaning program for our A/C and furnace. On a routine inspection, the technician discovered that we had a natural gas leak. We worked with Jeff to get estimates for replacing our 28 year old furnace and air conditioner. Jeff gave us a number of options and all of the prices were reasonable. American Air was able to complete the job within days of making our final decision. The technicians, the office staff who helped with financing and scheduling, and Jeff were all knowledgeable, courteous, and efficient.

gary mathias

I have been a customer of American Air for several years now, and have always found their staff to be customer friendly and knowledgeable. My most recent service was a tune-up/inspection on my emergency generator they installed a year ago. As usual, the technician arrived on time (after giving me a call that he was on the way), took care of business, and was out the door in less than an hour. I will continue to look to American Air for my heating, cooling and plumbing needs and would highly recommend them to anyone.

Dan Waugh

Rep was very professional, he did a great job.

Meow meow

The technicians were prompt, courteous, pleasant and professional. Matt explained the problem with the system and kept me informed of what they were doing and the status of the repair work. My wife and I were very impressed with the workmanship and efficiency of the repair. If repair of our air conditioner, furnace and plumbing becomes necessary, I will call America Air to conduct the repair.

Narender Reddy

James could figure the issue right off the bat.He is very knowledgeable and fixed the issue in no less time

Brian Schaaf

We used American Air to install a couple center ceiling fixtures (one inside, one on our front porch) and an outdoor outlet on the porch. The installer, Joe, was awesome! He was very professional, did great work, cleaned up nicely afterwards and even mounted my ceiling fans - I was expecting to do that myself. The price was very reasonable and we're very happy with the finished product. Who knew that American Air did electric work?!? I'm glad we were referred by a friend, we have already referred some other friends.

Ian Merriman

We had a great experience this week with American. Travis was at my home and had diagnosed and fixed the issue in about ten minutes. We were glad to have our Ac unit back up and running again on such a hot day. Professional, courteous, and able to quickly resolve problems. This is how you get return customers.

Deb Stubbs

I called at 12:30pm on a day that was 18 degrees outside. My furnace was out and the temp in the house was dropping fast. Tammy was my first contact and she was so helpful in arranging for someone to come out that afternoon. By 3pm Joe had my furnace up and running and gave me lots of useful advice regarding our unit. The cost was more than reasonable. We have a service contract with American Air which helped but it was still great to get such fast, helpful, efficient service. I would highly recommend them for both heating and AC.

Kerri Brock

We had called to have American Air come out and do an inspection on our system, as we hadn't had one done for years. The scheduling was easy and Jason W called prior to coming, per our request. He showed up during the time they had stated he would and was extremely courteous. He was extremely professional and then took the time to explain what he had done. Great job American Air--great customer service from start to finish.

Sheena Coyne

I use American Air for my home and two rental homes. They have always done an excellent job. Most recently one of my renters noticed the AC was running continuously. I called American Air and they were able to go out the next day. The tech called me and said the cost of the service needed would exceed the cost of a service agreement so it would be beneficial to me to buy the service agreement and then he would apply this service call under the service agreement. The service agreement also entitled me to a furnace check up that I used later in the year.

Valerie Anderson

My furnace went out due to a power surge and American Air Heating was the only company I could get to come out same day. Tony worked effortlessly to help my family get a new furnace installed later that week and get us back in our home before Christmas! He was a pleasure to work with and highly recommended!

Reuben Canowski

Very good experience with this company! Had someone out the same day I called. Diagnosed and fixed our AC with ease. The technician Chris was very helpful and showed me things i could do to help improve the efficiency of our system. 10/10 - would recommend!

Robin Shindler

Very professional excellent results. American Air is an excellent company that delivers in the most professional way. Heather was a joy to work with on scheduling and answering questions. Tom K Is an outstanding technician, highly qualified, professional and very personable. No need to consider anyone else.....American Air exceeds expectations.

Pat Graff

The technician, Tom, and his assistant arrived per their notice, quickly diagnosed the problem with the fan for my furnace. Estimated the cost and came back the same day and quickly and efficiently repaired fixed the problem. Tom was competent, friendly and sympathetic to my situation. I highly recommend this company and this technician.

Daryl Brown

Service has been excellent in keeping our heating and a/c systems running at their peak!

David Lakin

Same day service. Price quoted over the phone was accurate. Tech was very professional and knowledgeable. Tech was quick to troubleshoot and diagnose the issue and was helpful with deciding how to deal with the issue (my Nest thermostat was the culprit and he advised to contact the company for a replacement as he had heard they had known equipment issues). One quick call to Nest and my replacement thermostat is in the mail. Tech also showed me how to temporarily fix the issue until my new thermostat arrives. I feel he went above and beyond. They even called the following day to ask about my experience.

north1826

The American air team is always timely for installs and they definitely spend the time before, during, and after the install to make sure the job is done right. Our church has had 2 AC units and a furnace unit installed in the last 2 years and the team did an excellent hob helping us select the right equipment for our space and needs.

Debbie Donnelly

We have been with American Air for years. They are a wonderful company. Tom one of their technicians comes to service our heating and air conditioning unit twice a year. He is very knowledgeable and very curtious. Scheduling is very easy and accommodating to fit our needs. I would highly recommend them.

Thomas Shover

Great Service, Jason W did very good job explaining my furnace and AC unit. Gave me ideas to help save me money in the future. I have been using this company for years. They have done HVAC, plumbing and electrical work for me. I will call them anytime I need service. I called them and they were able to come out the next day.

Lisa See

We had a new furnace and central air installed by American Air. They were very professional and courteous. They also installed a new stand pipe in our basement. Everything was reasonable priced. They explained their work and answered all of our questions. We would definitely hire them again.

Margie Jobe

Matt called before arriving at my house. He arrived on time. Matt is a very professional yet personable individual. He knows his job and is very thorough in his duties. I enjoyed having Matt in my home and welcome him back any time. An extremely pleasant experience and I highly recommend him to everyone.

Justin Busbey

Called American to have them come out to look at a problem I was having with my hardwired smoke detectors. They were able to send someone out promptly. Brandon G. was very professional and identified the problem quickly. I was able to get the repair scheduled soon after the initial diagnosis and everything is now working great. Thanks to American and Brandon G. for a job well done.

Traci Poole

Another great experience! We just converted our second furnace from electric to gas...American Air did a fabulous job. Very reasonable pricing, very easy to work with, and reliable service techs! Highly recommend.

Monica Long

I had an annual inspection of my AC unit accomplished by Matt. He was very courteous and professional taking the time to explain potential future issues with my AC unit and provided information on parts replacement with prices that will allow me to plan accordingly to get this taken care of. I sincerely appreciate the time he took explaining the function of the parts needing replaced. He is a true professional and an asset to Amercian Air! Thank you for the great service!

Jim Bevins

Called because water was backing up in the kitchen sink and disposal. My call was answered within two rings and I was scheduled within 10 minutes of calling to have Kevin out the next day to make the repair. Kevin called ahead just like I was told and he said it would be about an hour before he arrived. He was on time, asked a few questions, looked around upstairs and down. We had already cleared the contents from under our sink so he could get right to work. After about 90 minutes of persistent effort and going through multiple options to find the clog, he found it and removed it. The price was fair, the service was great and American Air continues to be my go to company for Plumbing, HVAC around our home. Thanks Kevin and to the American Air team! Highly recommend this fine company!!!

Rebecca Allen

Matt was our technician, he has been here before. We had several questions about our furnace, which is 24 years old and one about our air conditioner unit. He explained options and ball park figures for us to get an idea. Very pleased with American Air

Loren Ryerson

I called in the morning and someone was out to give me an estimate within hours. Once the estimate was discussed, I was told he could begin right away. In short amount of time my ceiling fans were up and running. Joe was GREAT! He was very concientious of my house, wearing booties over his shoes, laying tarps to protect my carpet and furniture. I have already recommended American Air to my friends.

Larry Cutler

Travis just left my home and as usual did an outstanding job. As a former Senior Vice-President of a major Consumer Electronics Company, I certainly realize and recognize great customer support and service. Travis epitomizes this statement. Most Companies think the Sales are the 100% lifeblood of a successful business venture, but I contend that Sales represents 70%, and Service represents the other 30%......combine them both and you are guaranteed a successful business. American Air should be applauded for hiring such a fine service technician and gentlemen !

Gino Petitti

Todd over at American Air Heating and Cooling was professional, timely and did an AMAZING job both with estimates and actual installs of electrical systems necessary for a hybrid vehicle. Top quality work at a reasonable price! Keep up the great work guys!

dave dalton

I have been working with American Air and more specifically, Tom K, for many years. Tom is extremely friendly and feels like part of the family. He not only knows his HVAC stuff, but has gone out of the way to help us on several occasions when our heating or AC went out. I highly recommend both Tom and American Air.

James Waters

Larry did an amazing job! We had a lot of plumbing issues and he took care of everything in one day. He is very friendly, professional and knowledgeable. He cleaned up and hauled off all of the old stuff too. When I returned home from work, I couldn't even tell he had been there except for all new plumbing fixtures and all working properly. I will recommend Larry and American Air to all of my friends and will request Larry for any future issues we may have. Thanks again!

Dan S

I had a complete HVAC system installed by American Air. They did a tremendous job with preparation, installation and clean-up after the job ! What a fantastic team effort from start to finish. I highly recommend American Air for your heating, ventilation and air conditioning needs.

Sharon England

Tom K came to my house to fix a furnace problem on Tuesday after New Years Day. He handled everything very efficiently and I was good to go in under and hour! I've dealt with this company for many years and found them to be very professional and friendly!

pconti1419

I have been using American Air to service my home electric furnace and heat pump for the past seven years. I have always had excellent, professional service from them. They are timely and courteous whenever I need to have them come to my home. I also have used their electrical and plumbing services.

Christine Morehart

I called American Air on a Wednesday evening about my A/C unit had frozen up. The gentleman on the phone explained it would cost $150 for someone to show up that night or we could wait until morning to allow the unit to unthaw and get a proper diagnosis right away this would be the $99 rate. Matt arrived at 9:15 the next morning found the issue quickly, the A/C was up and running fine by 11. American Air did not try and up sale anything, they were totally honest. We are considering getting a maintenance package to have them come twice a year to make sure our HVAC are in working order. Thank you for your promptness and professionalism.

Sharon Bourn

I have been with American Air for over 10 years and we have had Tom most of those years. He Is extremely nice and very knowledgeable. We ask for him every time. He knows our whole family and always asks about them. Great Company A+++ excellent!!!!

Vanessa

While they were a little later than our scheduled time (to fix my A/C), it was also the hottest day of the year, so I couldn't really complain too much. Once he arrived, he was quick, polite, willing to answer all my questions and probably would have stayed there an hour if I'd needed him to even though his day (Saturday) had been extended as well. They were kind and understanding when it came to billing issues too, which I greatly appreciated. I've been a customer since at least 2010, maybe longer.

Denise Mackey

I serviceman was super friendly and explained in layman terms what needed to be done.

Noble Shooter

Had American Air and Heat out to do a panel service upgrade. Electrician's name was Lonnie. Lonnie was amazing, Couldnt ask for a more knowledgeable and professional electrician. While performing the work, He encountered probably one of the most Bizarre and unexpected situations anyone could have done. When he disconnected the guide wire from my house, the Pole that supplied the guide wire and power ended up toppling over onto my fence and into my neighbors yard. Luckily Lonnie had already disconnected everything so no additional damage was done. After Lonnie and my self collected ourselves after what had just transpired, we inspected the remnant of the pole. Completely dry rotted. Lonnie explained that he believe that the pole was already broken or was to weak to support itself and thus my meter was supporting that pole. He felt that there was far to much tension on that guide wire to begin with. Luckily this happened when he was out there and during good weather cause had it happened during a storm or during the winter, there would have been devastating damage to my house as the meter and pole would have been ripped off and taken a large chunk of roof with it. After all this......HE STILL COMPLETED THE WORK! He recollected himself, Made the appropriate calls to AEP. Finished his work about 3pm, Still had to wait for AEP to come out but All power was restored by about 7pm. If your looking for a Electrican or HVAC/Heat, I highly recommend American Air, And highly recommend Lonnie as the electrician. For reference he was the scope of work along with the price from 2 other companies Panel upgrade/Service upgrade from 80amp meter and panel to 200amp Wire Basement perimeter outlets Wire lighting in basement Wire basement bathroom circuit Wire basement entertainment circuit Wire 3 fans in rooms and move switch to control fan instead of outlet American Air quoted ~$4500 Mr Electric Quoted ~$15600 Quality Electric ~ $12700 I had already used American air previously for HVAC services, And then the competitors made the choice to use them for Electrical very easy

Valerie Davidson

Wow! Talk about fast and friendly service. I had an employee come to our front office at about 2:30 pm to say that there was a pretty bad leak in the men's room at our facility and that they couldn't get it to stop. After taking a look, we realized that we needed to call the professionals. We called American Air and they put us down for an emergency visit. Within an hour, they were on our property and fixing the problem. They had to drain the water from our building to do their repair but were nice enough to turn the water back on so my filthy mechanics could wash up to leave for the day. The gentleman got the problem fixed in no time. I am so thankful that we had American Air in our contact list of places to call because we sure did get fast and friendly service. I'll be sure to recommend them to anyone who needs help with their heating, cooling and plumbing needs.

Randy Fergus

Tom has done all of the PM on our furnace/AC since we had it installed. He's always on time and friendly. I would recommend him and American Air to anybody having a problem with their system.

Paul Fisher

I had a whole house humidifier installed and the technician was very friendly and explained the installation process and how long it would take. He completed the job on time and everything looked great! The humidifier is up and running and working like a charm!

Kathleen Puccetti

My recent repair service was very satisfactory, the technician was here during the time promised, the repair was completed quickly and without any problems. I appreciate the consideration given by the company. We have been customers of American Air for many many years and always happy with the service.

Joni Hodakievic

Our hot water heater "died," and we have been trying to decide whether to go with the tank or tankless models of hot water heaters. The technician came out to provide us with estimates for each. However, he was unable to give us a complete estimate for the tankless model. On the whole, the technician was prompt, polite, professional and knowledgeable on the subject. We were looking for a more exact estimate.

Brenda Hairston

We love Travis! He's part of our family now! Travis goes about his business in a purposive quiet prompt manner. He explains to you everything that going on with your HVAC units in layman's terms and give you all your options should something need repair. We just love him and he is fun to chat with too!

Monte Wall

Larry arrived early and we discussed the plumbing issue. He was very professional, covered many options to address the solution and worked quietly and on task. He calmly answered all my questions and supplied details on how the plumbing issue would be corrected.

Judy Su

It's a super job performed by Jason W. for the heating unit in our house. We have been bugged by the intermittent issue of the heat didn't come out even though the unit was humming to be energized to kick the heat on. It was Jason did a thorough checks and figured out to further check the air inlet pipe. He was right! Not enough oxygen to help the burner to catch the flame. He also evaluate the humidifier and found out the cause of water leakage. A great job done by Jason. We like his service, nice and courteous.

Eugene Merine

I have never been so impressed with a company! They went above and beyond to make certain my property was taken care of. The service techs were very efficient, respectful and professional. I was amazed at the technology they used as well. I will be using for future heating, cooling, electrical and plumbing items. Top notch service and company at a fair price.

Ruth Quintanilla

Brandon is very straightforward no bs kind of guy. Very efficiently surveyed the situation and told me how he could execute on creating an outlet where I needed it. Showed me the price sheet got my approval and went to work. As he worked we chatted and I found him to be amiable and decent and plain spoken, which I appreciate in new acquaintances as it's a rare quality. Would call on Brandon again for work with no hesitation.

Dan Van Dyke

We were having an issue with our thermostat constantly shutting down and resetting so we had American Air come out and look into the issue. They put the heating and cooling into our new home. The technician arrived at our home on time and quickly determined the reason for our issue: a dirty filter. The dirty filter was causing the furnace to overheat which caused the furnace shut down, which cause the thermostat to reset. Felt really dumb that a dirty filter caused such an issue, but the technician was very nice about the whole thing and even provided a new filter.

Jeff Meredith

Lonnie did an awesome job for us! Very prompt, friendly & professional! In addition to doing a quality job, he also made some recommendations that provided a better solution! We look forward to having American Electric AND Lonnie handle all of our future electrical needs! Thanks!

Tom Barry

Tom K has been providing my wife and I excellent HVAC service of behalf of American Air for a number of years. He is always prompt, courteous and extremely knowledgable. We trust him!

Jennifer Bill

We have used American Air for a number of home problems such as replacing the sump pump, replacing our air conditioner, adding a gas line for a new stove, etc. We have always been pleased with everyone who has come to our house and the quality of work performed for the price. They are our first call when anything goes wrong.

D Dyer

Joe did an excellent job doing annual checkup of our heating, humidifier and got water tank systems. Very thorough and very professional.

Missy Basinger

Tom was very helpful and professional. He knew his job and was able to answer all questions. We joined the maintenance club and hope to see him again in the fall for our furnace inspection. Thanks, Tom!

Neal Lauron

i always dread having to deal with plumbing, heating, electric and even appliance issues primarily because i don't understand anything about them. i almost always think i'm being taken advantage off because they know that i don't know jack. so if i find a technician, a company or even better, a local business that i can trust, i'm not only a customer for life, but i'll recommend them to anyone willing to listen. i had zero issues with my furnace, but no matter, when the weather takes a dip i can't sleep at times thinking that the furnace will stop working at the worst possible moment. i went down to change the filter and for some reason started looking around at the furnace and discovered a sticker with dated service calls. i noticed two things, one, they were done once a year and two the last one was at the end of the 90's! i got wind of american air heating cooling electric and plumbing (say that three times) from a couple of local friends here in grove city. i also learned that the dude attends my church and i got good words about the company, so i figured how far can he run from me if i was not a happy camper. so several weeks later after the last cold spell and many sleepless nights, i called for a service visit. even though i felt a bit more relaxed about this company, i still worried that once the tech would get one look at my furnace, i'd get dinged. old habits are hard to break. to my surprise and delight the furnace was just fine and the tech told me so. i asked him, "so i don't need a new furnace?" he said no, "it should be fine." i paid a very reasonable, peace-of-mind price. my furnace is over 20 years old and i know it's headed south and eventually it's going to either break or continue to become less efficient. so on my own i asked if they could sent someone over to give me an estimate if i had to replace the furnace sometime down the line. the financial consultant dave ramsay, always recommends to save in advance for emergencies. and since i'll be saving, when i need a new furnace, it won't be an emergency. a day of so later another dude from their company visited to make the estimate. it's a big ticket item to be sure but i feel way better about dealing with these guys, now that i feel that i can trust them and they have a track record with me. estimate still pending but one thing is for sure, i'm not waiting for the next cold spell, i'm having a furnace evaluation and inspection annually. thumbs up from me. just saying.

Arlene Sherer

Tom is very knowledgeable and efficient in his work. He brings good information to share regarding the care for long term operation of our HVAC system.

Chris Dereskiewicz

American Air's customer service was very friendly and helpful. The technician was courteous and his work of installing a whole house humidifier was of top quality.

Grace McDaniel

The tech was very knowledgeable and friendly.

Xuena Pu

Mr.Todd is a very nice guy. He helped me to repair our generator. I like the service he provides. And all of the staffs of the American Air Hearing,Cooling, electric very nice. Thanks!

Tracy Snow

Called American Air for a service appointment because my furnace was sporadically kicking on. They scheduled an appointment and sent a service tech out who cleaned the furnace and it is working perfectly now. Thanks American Air.

Joshua Persall

American Air was very professional and flexible with scheduling. The service tech, Matt Smith, was very professional and fair with diagnosis and recommendations. I believe you will find their service to be top notch.

Gail Keys Howell

Have had American Air doing the Furnace and AC for about 15 years or so, they do a very good job, always been satisfied with their work. They also put a furnace in for me several years ago.

Johnna Munson

Matt was very kind and professional and explained everything. He told me ways to help with the life of the furnace as well. Him being so kind made it easier to pay that weekend fee. Thanks Matt S and American Air

John Blakely

James did an excellent job! Very nice!

Steven Crilley

We had 2 ceiling light fixtures installed in our upstairs bedrooms. Very professional and didn't even leave a mess! We were extremely happy with the service. Thanks American Air!

Adam Smyers

Matt was very professional and helpful in solving our furnace issues. Highly recommend American Air for any needs; service was fast and efficient.

John Jeffers

Been a long time customer, always available and quality service and communication! Thanks

Beth Harrington

Todd was wonderful! He did an excellent job replacing the electric panel in my condo. He is extremely knowledgeable and took the time to answer all of our questions. Thanks, Todd!

Ryan Walker

Quick service. Knowledgeable and took care to make sure we had heat before he left even though he could not fix the issue that day. Had to come back the next day after a parts order and completed the job quickly. Would absolutely recommend.

Michelle Henry

Have used this company for years. Highly recommend.

Colton Pelphrey

Had a problem with our furnace left an email received a prompt reply and they were here within the hour fixed my problem we were very pleased with the service and price.

Rob Ritter

Jason did a great job. Very prompt and courteous. He even took the time to fix my humidifier which he said was never wired properly when it was installed. Thanks Jason.

Sandra Quick

This is the second time Joe has provided excellent, competent and very personable electrical service to my new home. He also serviced the home I sold. I really knows what he's doing and is quite efficient.

Margaret Battle Hudson

Young Vu was on time and very nice and professional.

Anthony Salyers

On time and professional tech that explained what they did and was friendly.

Adam Nicholson

Matt has been out to our home a few times now. He's very friendly, professional and knowledgeable. He takes time to answer all of my questions and ensures any issues with our system are properly addressed.

Tina Mrukowski

Travis was very professional and did a wonderful job with our winter check of our furnace. I would welcome him back to service our furnace or air conditioner any time.

Dave Hill

Jason with American Air has completed multiple bi-annual inspections and maintenance of our HVAC system at our condo in Dublin, Ohio. Jason is professional, timely, knowledgeable and thorough. Highly recommend Jason and American Air for servicing of your HVAC systems.

Carl Berg

Larry, thoroughly, politely , personably, and professionally did a fine job of inspecting our whole-house plumbing in preparation for adding plumbing to our HVAC future biannual check-ups by American Air.

Dave Tenney

Matt S. was great , he called ahead to let me know he was on his way. Matt was eager to answer all my questions and concerns. I would highly recommend Matt and American Air to anyone!

Seth Teitler

Larry came promptly, and handled a somewhat complicated installation efficiently and professionally. We're very happy with Larry's work putting in our new water heater.

David Trame

Tom K and American Air have given us great service over the years. Their maintenance has kept our HVAC units running through the seasons.

Linda Maynard

Matt S completed the annual PM of our central air unit today. He is a super nice guy who does a great job. Top Notch! Tom and Linda Maynard

chris millman

Great job! Replaced our electrical panel and switched out a nonfunctioning ceiling fixture. I will use them again and definitely recommend. Thank you Todd S and team!

Barbara Jo Hernandez

Wonderful company !! Always available for emergencies and a wonderful monthly payment plan for seniors on a fixed income. I have my heating and cooling and whole house generator contracts with them.

Dick Austin

We had a great experience with American Air. Our air conditioner went out just before we had family coming for a reunion. American Air moved us ahead in their schedule and got it fixed in time.

Sally Lewis

We had a wonderful gentleman who helped to service our heating and electric. He did a great job and was very professional and we will use him again.

Mark Decker

Awesome job James was professional and thorough

Tammy Draudt

American Air came recommended by a friend for my electric needs. Joe was polite & professional. Great job! American Air did not disappoint.

Brian Weaver

I have used American Air for 8 years on my house and rentals. Great Service and knowledgble Techs. I also do yearly maintenance to keep my units like new

Scott brenot

My service tech was prompt, new what he needed, Had to order the part & come back to install & worked very well with my busy schedule. I would certainly recommend American Air.

Jon Hall

Woke up on a Sunday with no Heat 10 Degrees out side We have two little ones. I called American Air Heating, Cooling, Electric & Pluming. Tom called back and was here within an Hour. Tom K found the issue and got Heat back to our House. Came back out on Monday to replace the Part. I will always call American Air they have always fixed the what was needed and Very Professional.

Thomas Helber

Matt was very professional in servicing our A/C; he checked the filter and that the humidifer was set for Summer. I was very pleased with his thoroughness.

Dave Luttrell

We have been using American Air for almost 30 years for both A/C and furnace. I am sure there are less expensive choices, but I've been satisfied for close to three decades.

Lonnie Scarberry

Our A/C broke, I called these guys and the sales man was nice and informative. I had a new A/C unit installed 2 weeks later with no issues, quick, courteous...

Megan Sherman

Ed came to the house and was professional. He took time to explain to me what he was doing and why he was doing it. He answered my questions. He even went the extra step of removing all of the dust from the main unit by hand as he was testing the various components.

Rodney R

The techs were friendly and professional.

James Lehner

My furnace went out, service was quick professional and finished within a few hours. Tom was able to friendly and quick to resolve the problem. Thank you so much

donald buckley

Great guy that came to my place was here on time and had my furnace fixed in less than a hour great job

Jacki Neitzke

The technician is always very nice, explains things thoroughly, and I never feel like I'm being upsold. I feel like American Air is a good, honest company.

Mario May

Repaired furnace ' I'm very satisfied

Melanie Claridge

I appreciate the quality of his work. He cleaned up after his work was done and he was kind and very considerate. Such a rare quality in today's world but thankful for it. Will use again.

Adam Friedman

Matt called ahead, showed up on time, addressed the problem, explained the options throughly, walked me through the issues and remedied the problem. My house is warm again! Well done Matt!

Steve Farrar

Jason W. did a great job hope I get him again. He explained everything and clean up. I am sure that my furnace is ready for winter.

Thomas Corbin

He was on time and very professional. He told me the issues to be aware of but was not trying to sell me on stuff that I did not need. I would recommend him to my friends.

Randall Reece

Always straightforward and friendly personnel. Tom K was our service “pro” this most recent visit for maintence. Tom is very much the “pro” Thank you!

Tracey Mayberry

Travis did a great job on our winter time service call. Very polite and professional. Thanks, Tracey

T Merimee

Matt S. was very professional and knowledgeable. Very patient in explaining all the work he performed. Highly recommend. A++++

Don Ball

American Air is always on time and efficient. They explain the work they have done and leave the area as clean as it was when they arrived.

Maria Zahnow

Had my yearly furnace tune up . Was very pleased with the technician.

Deborah Wright

Good guy!

Jackie Blaine Minarik

Matt was very friendly and courteous; knowledgeable, considerate, and informative in regards to our furnace.

Rwarner1

Matthew was polite and on time. He performed a furnace check and offered additional recommendations.

Margie Penrod

Was very professional and explained very well.

Pat A.

Each time, Tom K, had been here, he has pleasantly and carefully gone about the work that had been requested. No complaints!

Sandra Wilson

Excellent quality service. Very professional very caring. Meticulous attention to every detail. Ours was not an easy job and it was executed and completed in an outstanding manner

Richard Pfaff

Problem: No heat. Technician called to setup time. He arrived on time. He diagnosed the problem and fixed it. Very satisfied with the service and the technician.

BETTY NALLY

Very quick response and quick repair

Christine Ruple

Very professional. Provided great service. Found out what was wrong quickly and fixed. Explained everything in detail and did thorough check of entire unit.

Cathy Hannigan

Our furnace wasn't kicking on and we called early friday morning, was told they could push us in, by friday night we knew what the problem was and our furnace was working again.

John Konfala

Very good. Very professional.

Ron Baker

Real pro!

cindy ault

I was pleased with the service provided. Very professional, on time and did a good job. I will recommend them and use them again.

Michael Kushner

Great company with great employees

Jonathan Byrd

The tech, Matt, was professional, friendly, and did a good job of explaining what work he performed!

Judithe Wensinger

He id a great job. Was very efficient and called to tell us he would be early.

Chuck Butler

GREAT JOB!! friendly and qualified tech, Matt is Great THANKS AGAIN Highly recommended to all

joyce kirstein

Todd was very knowledgable and professional. Would ask for him again for any future electrical problems.

David Oconnell

Travis, Great tech, total pro, hope to see him when its A/C check up time.

Mike Hornbaker

Joe was awesome. Went above and beyond. Will always contact American Air.

Christy Moore

Friendly and knowledgeable technicians

Big Country

Matt was super! Great at his job and kind and courteous. Thanks

Margret Battle-Hudson

Very nice and professional .

Harry Poston

Excellent service by James

W W

Had Jason as my tech. Fixed the problem in minutes. Very professional to do business with. Thanks American Air

tasha loveumuch

They were very fast and efficient, I will use them again. Excellent work!

David Fansler

It was the most exciting furnace filter purchase I ever made

Mary Carol Sander

Good quality service.

Al Allison

The areas best.

Kate Gilbreath

Honest and resonable. Travis was very professional and friendly.

Edward Dalton

Very polite, professional people. Went the extra mile to help me.

James Boudreau

Mike was very professional and walked through everything in detail required for the repair.

Scarlett LaCava

Travis was on time, Knowledgeable, professional and explained questions.

John R

Joe did a Great job thanks!

tim patterson

They didn't try to sell me something I really didnt need right.

Nikkie Carter

The furnace works perfectly. From my grandmother. Elizabeth Gray

Michael O'Reilly

Matt was on time, curteous and very thorough.

kenneth stammen

A job well done

Ron Newman

Excellent customer service! Will always use this company!

Gene Hack

Called before arriving..was on time.. courteous.. thorough

Michael Morgan

A great service professional for a job well done.

Dark Møøn

Got the heat at our office working in no time thank you 😁😁😁 …

Matthew Yoder

Very professional. On time and answered any questions.

Don Cuckler

Excellent service. Timely and professional.

Carrie Buss

Quick, friendly and reliable service!

James Zhou

Sure I give five stars!

Sumit Mittal

As usual he is best!!

Narendra Gudipudi

Very professional

Scott Rees

Annual cleaning of heating system

Nathanael Coe

Technician called to say he was on the way within the promised time window. He knew what he was doing and made the necessary repairs in short order. He was efficient and professional. I was pleased with the result and will choose American Air in the future.

Kathy Salyers

Jeff Ungar

Joe Woodrum

George Clark

Jack Mcgregor

Ben Daniels

Nate Linn

Kevin Cramer

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