Reviews of AWE Air Water Energy. (HVAC Contractor) in Chicago (Illinois).
AWE Air Water Energy
295 Carlton Dr, Carol Stream, IL 60188, United States
Description
Information of AWE Air Water Energy, HVAC contractor in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of AWE Air Water Energy
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–5 pm
Saturday
7 am–2 pm
Reviews of AWE Air Water Energy
T Schaef
Very professional. On time, wearing a mask, and considerate to wearing shoe covers to keep house clean. Very friendly, explains any issues and asks if I have any questions. Quick service and competitive pricing (significantly lower than a competitor). No issues with AC they installed. I will use them when it comes time to replace furnace. Very happy with their service.
Sara Schroeder
We are a part of their Member Value Program (MVP) so we have system checkups twice a year. It has been great especially since we have old heating and air conditioning systems. The techs are always so nice, professional, and thorough. We have worked with Darryl and Efrain. Both techs have answered all of our questions and walked us through options to help keep our systems working as long as possible. It's also nice that the paperwork is done electronically. We will continue to work with them and will eventually get new heating and cooling systems through them when the time comes.
jord'an helmick
We purchased our home 8 years ago and had to replace the furnace 6 months later. We chose AWE because of their many positive ratings. They have been servicing our furnace, AC and installed a new hot water heater. Their customer service is outstanding and the technicians are knowledgeable and kind. Highly recommend!!!
Meg Tebo
AWE installed our furnace last January and just came for our annual maintenance. The first annual was free. Their work is top notch. The products are top of the line. They are friendly and efficient. We’ll definitely call them when it’s time to replace our A/C as well.
Jeanette Cesaretti
Literally from the beginning when I first called they were able to solve my problem immediately. They installed a new air conditioner and furnace in a very short amount of time. The technicians were very professional and helpful. They went out of their way to accommodate my needs and schedule because I was due to have back surgery. I would highly recommend this company to anyone I know.
Kate Fry
From calling to schedule with Lisa. To having to reschedule due to one of my kids being sick… never an issue and very understanding! Gregg is who came to do our vents and dryer vent. He was on time. Very professional. Answered all my questions. Explained how it worked.
Great experience all the way around. Highly recommend
Karin Edwards
Jon from AWE did careful, thorough work on cleaning and inspecting our air conditioners. He answered all our questions clearly. We would welcome him back anytime. Amy in the office was very helpful. Everything was done professionally and courteously.
Kati Mccarthy
Been using AWE for many years and they have never disappointed. They are reliable, efficient and offer maintenance packages for a decent price, and they contact you when it's time to schedule. Nick in particular is very good, honest and friendly!!
Jody Arrandale
We had Martin out for a cleaning and he did an excellent job. He was very thorough, explained everything to us, and mentioned we should start considering replacement...the unit is over 10 years old. We signed up on the MVP and are looking forward to a continued relationship with a company we can trust! Thank you AWE you are truly AWEsome!
Debbie K
I purchased a furnace,air conditioner and thermostat from A.W.E I’ve had the same maintenance man for almost 20 years, whom I built trust with over the years. When they told me he retired now I was scared about getting someone new. They sent me Pete over for my maintenance this time. He was great! I’m so happy with my new person. Thank you Pete and A.W.E!
Hossein Parsapour
The technician was professional, friendly and respectful. He performed his work quickly and presented his recommendations at the end of his visit. He wore a mask during his visit and also wore a shoe cover to protect the floors.
Denise Mitchell
I was by a different service that I need to replace parts and/or a new furnace. Called Stacy at AWE and she came out same day. She had her technicians Nick and Nick come out the next day. Everything is hood. This is a top notch company.
George Prescott
Technician was right on time and very professional in his approach and delivery of preventive maintenance. I have used AWE for over 30 years and am totally happy with their service and staff
Reggie Townsend
The entire team was professional and trustworthy. The experience of purchasing, installing and following up has been pleasurable. I would refer AWE for HVAC needs
Janet Chiles
Tech was on time. Appeared knowledgeable. Gave a thorough explanation of what was wrong including pictures. Was able to get pricing on new product immediately. Next appointment is set up.
Benny Aguilar
Pete is one hell of a technician, very thorough, knowledgeable & very polite. AWE should hire a dozen more like him. Thank you on a great job Pete my family appreciates you
Barb Oberwise
Very pleased with our service technician Efrain. He’s very professional and polite.
Very happy with AWE. We’ve been with them for over 10 yrs.
Madhu Patel
Service person was really great. Did throughly job for both furnace and cleaning. Did solve problem of humidifier. I will be asking same person for our maintenance work.
Martha Lambert
After a remodeling project we needed vent and duct clean out. The tech came on time, we walked through all the system details at the beginning. At the finish ,he gave me a status report and advice on procedure to changing filters in a few days. Very neat, no mess left behind.
Joyce Trier
Martin was on time, and he checked out my furnace. He put in a new filter and set up the humidifier so it will work. He was very polite and professional.
Dorothea Bidinger
Efrain was on time and did a very efficient job in a respectful amount of time. He was very polite, professional and respectful.
AWE installed my furnace, air conditioner and humidifier within the last year. Also cleaned the ducts. I would recommend AWE to anyone. Everyone from the people who answer the phone to the maintenance and repair people are polite, professional and efficient. I have the maintenance program (pay a small amount a month) which is more than worth it. A proper working furnace and air conditioner is so important for safety and efficiency. I'm very glad I have AWE to rely on. Thank you.
Damian Strelka
I would love to leave a 5 star review. I am a 13 year customer and have always used your services, we have a quarterly contract for maintained and have always enjoyed the service. Your technicians have always been the most professional and have always done a great job. However in Dec we had a Ac/Heater unit replaced. Installation was great but as we started to use it, problems arose that we have never had before.
When it was sold to us in we were told by your salesman in Oct that the unit we had previously purchased from you (roughly 13 years ago) was no longer sold and the new unit will be the same size but quieter, lower our electric bill and all around be better.
When I questioned why it was more then doubled the price I paid 13 years ago (I understand inflation but come on). I was told that with Covid and supply this is the price and in about 30 days the prices will be raising another 15 to 20 percent.
Now with the new unit it sounds that we have a wind tunnel in the house with the heat on, our electric bill is more expensive.. True we never shopped around because your company really has been great all these years, however we are starting to feel that we were sold a unit that was not meant for us.
The good thing is that your company has sent a tech out to assess the situation and hopefully we can come to a resolution to this issue. Your techs, office personal, scheduling, and everyone else I have dealt with have been some of the best we have seen. Hopefully all can be repaired and I can give you 5 stars review.
Paula Bardahl
AWE has been servicing my heating/cooling systems for years. They inspect and clean, and will address a problem before it becomes a disaster. Every office staff member and service person are professional, smart, honest and friendly. Today Pete serviced my air conditioners. He was on time, worked fast, told me what he saw on my system, showed me with a photo he took and explained how it worked and what was starting to go wrong. It was my choice to have him fix it or not. — This is a great company with trustworthy people.
Edward McClendon
New A/C unit installed along with humidifier. Very professional and friendly. After installation Gary follow-up to see how things went. However I did notice that the A/C was not cooling as expected.
After reaching out to AWE, a tech came out noticed there was an issue. Although the issue could not be fixed at that time, I'm certain the unit will be fixed/replaced in the next few days or so.
AWE is a very good company and if something is not right, they do all they can to make it right.
Jimmie Gonzalez
Extremely impress with overall responsiveness of company. 1) A person answered when I called at 7:30am! 2) Receptionist was polite, took appropriate information, and found prior info related to address. 3) Received a call when service person was in route. 4) Service person (Pete) was polite, informative, and efficient at getting issue resolved. Good experience all around.
Carolyn Mondlock
Love AWE. I like how being in their program I get reminders to set up maintenance appts, otherwise I would forget or put off. Today Jim came out for routine furnace maintenance, unclogged the water line going to humidifier, showed me how to control it. Clean, polite, no nonsense, got the job done. Now we’re good until air conditioning season! Thanks!
Pete came out today 12/8/22 to service our furnace. Cleaned the parts that needed cleaning and gave us a good bill of furnace health. He is so nice and informative. We love the techs at AWE!
Tom P
Tech answered my questions and showed me how to set my thermostat to adjust humidifier more effectively.
Rick Binder
Had some issues with a/c . Tom GM reached out to me about this issue and recommended that a technician ( Nick ) come out and check system. Nick found that the coil was problem and was under warranty.
Just great service from AWE . No doubt they will find and solve issues.
Thanks from a 10 year customer .
Suzy Rolewick
Prompt and courteous service from everyone involved - from scheduling through to the appointment. Our service tech, Nick, explained everything to us clearly and we were very comfortable with what he recommended and how he handled our situation. In addition, we think the pricing was very reasonable. We highly recommend this company for any HVAC needs.
Char Desmond
We had several quotes for a new Heating and A/C unit. Their prices are reasonable. So far the customer service has been excellent.
Terry Martin
The Service Technician arrived on time! Very nice Young Man He was very informative! Got right to performing the service!! He proceeded very professionally throughout the service
Deborah White
Our service tech, Pete, was one of the best techs we have worked with. He was responsive, professional, detailed, friendly, and clearly an expert in the field.
Christian McCoy
As a local business owner I can understand how important finding services that are reliable is.
After a unfortunate mishap that is normal for any business. (Very hard to be perfect and please every as a business)
They were very good to me and my business about resolving the issue and making me feel like I was heard.
Regardless all the reviews speak for themselves.
👍🏼 Thanks Tom and the entire staff
Pete Blackwell
Ontime, quick resolution, pleasant and knowledgeable tech and office staff!
Have used them for many years, alway great!
Rick Beato
We are regular customers, subscribing for regular checkups and repairs when needed. The system is designed to cut down on the repairs by keeping everything working well. All the technicians we have seen have been professional, careful of being clean, and able to give us good information. We really appreciate having a great team behind us. Thanks Nick and AWE!
RASHEED HAMMADEH, M.D.
Very professional and clean. Showed up at the scheduled time promptly and informed us of the steps of the service and how long it will take . Upon finishing the work he detailed what he did and gave us an assessment of the function and performance of the equipment. He was very professional as usual. This service person has been to do work for our home and he always impressed us with his performance.
Autumn Conn
Nick was great and very knowledgeable about the furnace system. AWE is the best
Kenneth Mixer
Thanks AWE for checking my AC and making sure it’s ready for the hot summer weather! Great job Kevin and thanks for recommending and installing a surge protector. With all the crazy weather we have been having, it’s definitely worth having my equipment protected.
Shelley Helmick
Have use The Air-conditioning and Heating Co/AWE for many years. They are always on time and keep my units in healthy shape.
Patti Bulawa
Timely, efficient and knowledgeable service tech, Martin, was a professional and courteous. Love this company, their product and every tech that has entered our home since installation of our new furnace and central air a couple years ago! This is our second furnace purchased from this Company. Very happy customers!!
Cheryl Kinander
Technician was very professional and kind. I always have great service from them.
Gloria Marchewka
We have used this company for many years. They are always prompt and call you when maintenance is due.
Murthy Nunna
A/c maintenance went well. Pete is knowledgeable and very thorough person. He did great job. I am going to ask for him for my next furnace maintenance
J P
Technician was prompt and professional. Found the issues with the damaged thermostat and AC quickly and explained the repairs clearly. Repairs were made to my satisfaction.
Anna Sedberry
Dominic was on time, courteous, kept me informed. He explained details and answered my questions. Exceptional in my opinion!
Judy T
Louis was pleasant and professional. He arrived on time, performed seasonal maintenance on my furnace and replaced both the furnace filter and humidifier pad. As always, I highly recommend AWE for all heating and cooling services.
Susan Miller
I’ve been a customer of AWE for 13 years now and have never had a bad experience. They have efficient processes, the technicians are always timely and professional, and I believe the monthly subscription costs for the maintenance services to be very reasonable.
Rich Dickson
I have been using AWE for years and they always respond. I have a contract with them and have yet to pay extra.
Gautam Polavarapu
From the start of my experience with AWE, Stacy- the sales representative was patient, explained everything to me on products and which fits best. She did not force me into any particular product and gave me suggestions on what would fit our family's lifestyle and budget. Great experience. Now to the installation guys, Rob and Cory. They arrived on time, explained what they will be doing and were very professional. Even though we were hone the whole time, we did not feel one but of inconvenience . They kept the floors clean with a tarp and cleaned up the area by the furnace and AC better than it was before.
All in all AWE guys are awesome and I will definitely be recommending them to anyone that may need HVAC services
P.S. I ended up getting the Lennox elite series for both furnace and AC. They are the variable motor ones.
Oliver Corpuz
Air Water Energy installed the Lennox furnace that I purchased through Costco. They were very courteous, professional, on-time, clean, and easy to work with from advising on the model to purchase, scheduling the install, professionally installing the furnace & cleaning up, and the post installation quality check. A.W.E. is awesome! I highly recommend this company and their excellent service.
Tom Vasiliauskas
It all starts with the in-house staff answering the phones. ALL of the phone staff are pleasant, positive, helpful and amazing with follow-up! Nick assessed a warranty repair with a new hire he was training. They were clean, professional and efficient with their time. I was impressed at how well Nick mentored the new employee with positive reinforcement, engagement by asking the trainee what he should do next, and helpful tips on the right tools to use to reduce the risk of damaging furnace parts as pieces are taken apart to troubleshoot. Keep up the good work in-house team and Nick!
Anne Whiting
AWE is AWEsome!!! Everyone is polite, thoughtful, knowledgeable, and, most importantly, professional! They have provided service for me for years, and they have always been reliable with appointment times, questions asked, and thoughts on options when reasonable. Nick is fabulous, and my go to guy when I have questions or concerns. He always has thorough explanations and many times helpful suggestions. I wouldn’t consider any other company. Many thanks!
Heather Alejos
They are very knowledgeable and friendly. Bit pricey but good quality.
Tom Mussomeli
As always, AWE was AWESOME! They responded thoroughly and quickly to replace a defective thermostat on a hot day. Their follow up and communication is always so impressively professional, and the technicians are experienced, knowledgeable, courteous, and super efficient and getting the job done. Thanks to the team at AWE for responding to your customer's needs!
Ruth Cleghorn
We have used AWE and its previous iteration, The Heating and Air Conditioning Company, since 1983 in 3 houses. We buy the maintenance contracts on our furnaces and
AC‘s. They contact us to make appointments for the checkups. They do good work, are trustworthy, polite, and happy to answer all questions. We never have to worry about our HVAC going out because they are annually checked and cleaned and evaluated by a professional. Peace of mind.
Gregory Dyke
AWE is a great company to work with. When they set appointment times they meet them and communicate clearly along the way.
My technician Pete was friendly, knowledgeable and efficient. He was not in a hurry to get to his next service call, rather he went out of his way to be sure that I was fully informed of the status of my HVAC systems. Not only did he thoroughly review the services he performed, and his findings, but he also took the time to re-explain the operation and programming of a recently installed smart thermostat.
Kurt Jacob Miller
Quick response on a ZERO degree day!
Nick was awesome. TY
Jim Hartnett
All aspects of the sales process and the ac installation were excellent. Stacy is a great representative of AWE - knowledgeable, personable and thorough. The installation team of Andrew and Paul were great - friendly, professional and great workmanship. I would highly recommend AWE because of their people!!
Joe Cimbora
Gary North is knowledgeable and put together a system with the options I wanted within the budget I had to work with. The Office staff did a great job reminding me the job was scheduled without being annoying .Installation technicians were a credit to their trade. All work completed perfectly.
Mike Stec
I have a maintenance contract with AWE. They are very communicative with me as the client regarding the upcoming appointments.
The technician that service us is always professional, friendly, and well experienced.
Sonia Kapoor
So thankful they able to come out today vs tomorrow. The technician knew what he was doing and was to quickly figure out the problem and what the solution was. He had the part in his truck which was awesome and no second trip/appointment was needed. Thanks once again for a flawless customer experience!
Ronald Li
Great company. People there are very professional and nice. They do excellent job. Kevin was here today for an a/c maintenance and he is a true professional.
Lesley Malik
Their quote process was efficient, clear and gave several options. The installation process went very well. The installers arrived on time and pulled out our old units without a hitch. Then they carefully installed the new units and explained the controls so my husband and I could understand them. The technicians finished the work ahead of time and left our utility room as clean as they had found it. I’m very satisfied with the job that AWE did.
Jeff Solak
I requested an HVAC quote through Costco and was then introduced to AWE. They quickly scheduled an appointment for a tech to visit my home named Gary N. Prior to Gary’s arrival he called to confirm the date and time of our appointment. He arrived on time and quickly got to work inspecting my exterior AC units and then my interior HVAC room. Gary inspected my entire HVAC system needs and explained what he was doing in a clear and concise matter. Gary was able to provide a quote for replacing my system right there during our appointment and he was able to show me all of my different options. I was very impressed with Gary and with AWE. I would highly recommend them for your upcoming HVAC project. The COSTCO discounts make this a great program for your HVAC needs.
Denise Harmon
The A.W.E. Team is excellent. The technicians are always polite, professional, thorough ( and prompt). The inside customer service team is excellent in communicating and making sure that my maintenance stays on schedule!
Taylor Zentner
Louis was our worker. He did an amazing job! Went above and beyond what was required. Cleaned a bit of our vents and let us know what was needed as we move forward. Highly recommend him and his services!!
Sarah Joanis
We have been using AWE since we bought our new furnace and air conditioner from them about 7 years ago. They are so professional and friendly. Our technician, Darryl, is amazing. He is very thorough and on time. We have a maintenance plan and get service 2x per year. Well worth the money and peace of mind that we will be comfortable year round.
Jeff Whiteside
Great deal and professional job. Andrew was our tech to install the humidifier and Alaina was our sales rep. Both were incredible. Will use again.
Michelle Pearson
Have been with this company for 10+ years, always professional and helpful. All technicians have been great and highly recommend this company. We had Pete come out today not only did he do our yearly furnace check but he also informed us of a issue with our water heater. I would have never noticed it without him and am very grateful to him and AWE for bringing it to our attention. Thank you Pete and AWE for hiring good reliable people.
Mary Schulgen
MOST RECENT CALL: I called AWE out because my furnace shut down. Turns out the problem was in the central humidifier system - the condensate pump was failing & shutting down the system to prevent flooding. As the pump was a recently installed unit, tech Ethan declared it defective & AWE replaced it under warranty - no charge! The usual caring & reasonable AWE service I’ve come to expect! Thank you AWE & Ethan!
PREVIOUS CALL: I called AWE for service on my Aprilaire central humidifier after I turned it on for the season and it began leaking. AWE had a technician on site in just a few hours. He quickly identified the problem, found the required part (filter pad) in his truck, and got the job done! Pete was very courteous, careful and competent, got the job done quickly, left no mess, and was able to help me schedule duct cleaning in the near future. I’ve used AWE for all my HVAC needs for many years (even before it was AWE!) and have never been disappointed!
Chris Nickell
NOTE: I have not yet had my furnace installed yet, but the initial consultation was great. Gary took time to answer all of of questions and I felt like he was genuinely concerned with our best interests. I was very impressed with his knowledge of the systems and appreciated his advice. We have a new furnace going in next week and will update this once it's installed. So far, I would absolutely recommend them based on my experience thus far.
Tammy Maganini
Ethan was amazing! He was very thorough and explained everything! Highly recommend Ethan!
James Tonchick
I called at 7 AM on one of the hottest days of the year to report that my AC unit was not cooling properly. The thermostat showed a several degree difference between the setting and actual temperature. I was able to schedule a repair visit for the same morning. The technical arrived a little after 10:30 and determined that the system was low on refrigerant. A short time later, we could feel the house cooling down. I'm glad I went with AWE 17 years ago to replace the original equipment that came with the house. I'm a regular maintenance customer which is probably why the equipment has provided great comfort for almost 2 decades. When the time comes, we'll go with AWE on newer, more efficient equipment.
Andy Johnson
Martin was great. Professional, good communication and on time.
Sara Smith
Alayna made setting up the appointment very easy. Gabe our technician was thorough and helpful. He arrived on time and got our furnace back in working order quickly. The price was fair. They followed covid protocol. I would highly recommend them for your furnace needs.
Victoria David
Jim is friendly and knows his stuff! I trust him and AWE. Highly recommended.
Adding to this review: Peter just came to check out my furnace. He was so professional and unobtrusive. I continue to highly recommend this company.
Once again (spring 2020), Peter came, this time to check the ac. He is so helpful and knowledgeable. I highly recommend him and the company!
McFarland Carol
I was notified by AWE that it was furnace maintenance time. I was late for the appointment time but AWE was right on time.
My serviceman Rick followed all COVID protocols during the visit. He throughly inspected and cleaned my unit and installed two filters. Rick explained what he found as he went along and answered all my questions as well. He is knowledgeable about the business, cordial and professional, neat, clean and thorough. I received 5 star service and I’d like to thank Rick for that. And, my furnace is now so quiet and runs smoothly again.
Thank you to all AWE team members👏🏻👍🏻
CAROL MCFARLAND
Nora Gorman
We are very pleased with the brand new A/C services that AWE has done for us. From the initial consultation/estimate (Nick), installation (Andrew, Rob) to inspection of the installation & maintenance (Pete). Everyone that has come to our house has been very considerate, professional & knowledgeable. We highly recommend AWE.
Vasili
Excellent service, from the initial phone call, to the technician (Peter) who came out on time and was very thorough and knew exactly what he was doing with the furnace. Very honest guy and very good experience with this company. I chose them because I already had great feedback from several clients of mine that had used them. My high expectations were actually exceeded. A+ all around!
Tom Garite
We started off a little late without a notification. Jim arrived and his service was excellent! He had reasonable plans to resolve my AC issue. We have used AWE for over 12 years now and will continue to use them for our HVAC service needs.
Wayne Kossel
They always do a great job and all technicians have been prompt, on time, respectful and friendly. Today Jeff was a very nice man. He did his task efficiently and was quick. He was also very friendly and courteous. Thank you Jeff. Hope to see you again!
Sheryl Jungblut
A/C wasn't running. Called AWE as they do my maintenance and did the original install. Jeff came out within a couple of hours. GREAT guy. Figured out the circuit wasn't there, did a bypass and got it up and running! And now we know why so we can fix an electrical issue. Thanks Jeff! So knowledgeable! 5/6/2021 I knew I needed a new HVAC system as my old one was over 19 years old. AWE came out, Nick gave me information on 2 different systems. Today, Rob & Corey came to do the install. Wow! Great guys, hardworking and really clean. I was given a great deal, with lots included. Thanks AWE!
Annette Ambrosini
All of your employees were courteous and helpful with the installation of our furnace & new central air system. They did an excellent job cleaning up and everyone was very professional!
We would definitely use AWE Air, Water Energy again.
~
Vic Laukaitis
Had problem with furnace startup called AWE as they are my go-to repair and installation service. After speaking with Rep. I was told they would have someone out today . Tech Pete did diagnosis told me what problem was and that he would have to order part and cost of part with my plan discount . Told me the day he was confident he could return and install part which he did . They take customer service to a new level ! Thanks !
Debbie Hesles
Service for yearly maintenance has always been number 1. Always polite, friendly and on time! Never had a problem. My husband and I are so happy we had our furnace and air-conditioner replaced by AWE. They are awesome!
Prashant Kshirsagar
I love the tech. Professionals’ ( Peter; Tony Fanella; Stacey ….. and so many others ; ) at the Awesome furnace; they are so reliable; honest and trustworthy!
They all highly professional and always get things right!!
Georgia Athanasoulias
We had our yearly check up and it so happened that our AC was faulty. AWE sent out Nick to take a look at it. He was very professional, nice and polite. He was very thorough in explaining everything. We have been using this service for over 20 years and have been very happy. We highly recommend AWE.
Kimberly James
I reached out at 7am today through Home Advisor and by 7:20 they contacted me and was at my home less than an hour later…Nick was professional extremely knowledgeable and courteous. Great value and great service! 100% recommended!
John Wagner
I have been a customer of AWE for over a decade. They call me each season to remind me to schedule a service appointment, and their friendly staff, like Becca T., are polite and efficient. The service technicians, like Peter J., always explain each step of the procedure and answer any questions I might have. They clean up the work site before leaving, and everything is done to my satisfaction. I gladly recommend them to anyone who needs heating, air conditioning, and plumbing services done.
Joe Munoz
Mike, who came to my house to assess my old furnace and a/c and provided me with my options with various models and pricing to replace my 20 year old a/c and furnace. Mike was super kind, knowledgeable and helpful. Scheduling was very easy and Rob & Andrew came within the window I was given. They were very professional, experienced and gave me some great insight regarding my new a/c and furnace. I highly recommend AWE Air Water Energy.
Marcia Vincent
Our technician, Ethan, was on time, polite and pleasant. He performed the furnace check in a timely manner and made sure to reset the thermostat and asked if we had any questions or concerns. Very pleased with the service!
Sandra Inouye
The technicians at A.W.E. are always professional and they have terrific and friendly office staff who will gladly reschedule appointments and send a reminder to confirm your appointments. They also call on your service date to keep you updated on the arrival of your service technician.
When their technician is in your home they are always courteous and they keep you informed as to what they are doing.
You feel like you are always getting quality service.
Michael Martino
Peter, technician from AWE came to my home to repair my air conditioning. Peter is very thorough with his analysis when trying to diagnose the issue. He found the problem realtively quickly and proposed multiple solutions depending on how much money I wanted to spend. Peter did a fantastic job repairing my A/C and was very professional. He even went the extra length to be as quiet as possible while performing his work because my 11 month old daughter was taking a nap. Great Job Peter, I hope to see you next time I need AWE.
Don Hill
Once again AWE provided service above and beyond our expectations. Our AC and furnace shorted out from a storm and they were on it the same day to troubleshoot. Electricians had to come out to redo the power runs and disconnects. AWE came right back as soon as the electricians were finished. Couldn’t have asked for faster or more quality response.
Bernice Allegretti
The person who came from AWE to do the yearly maintenance on my A/C was very professional, told me what he was doing throughout the process, made sure my house stayed clean while he was checking the thermostat and furnace. Completely checked everything on the A/C and rinsed it down to clean the coil. I was totally satisfied with the service and it was competitively priced. Would recommend AWE!!!!
Bob Kolbe
A.W.E. did a great job today! Very thorough and professional job!
Denise Katek
Lots to like about A.W.E. Amie calls before the scheduled maintenance to confirm the appointment and she calls again the day of service when the technician is on his way. Fred came early in the window I was given for maintenance and clearly explained what he was checking or doing, and why. He also checked the humidifier and air cleaner units. On completion, an email invoice was available immediately after service. Well organized, knowledgeable, and thorough. I have high confidence in these folks.
Lynda Nardini
My tech Alan was very informative, gave very useful advice on furance and humidifier.
Also went in the crawl space to change damper and let me know my humidifier and furnace has maybe a year or two before it might need to be replaced shortly It is the first time since I started with your company anyone has been done there. I will request Alan for my service. I would recommend AWE for service and to get service contract. They're the best.
Ryan Lawson
My A/C went out on Sunday right before the heat wave and AWE was able to get a technician over by 9:00am the next morning to help fix the issue. The technician’s name is Darryl and he was incredibly thorough, polite, and informed me he has been with AWE for 29 years. Anytime a company can keep an employee happy for that length of time clearly know what they are doing. I signed up for the service plans and AWE will have another longtime satisfied customer! Thank you!
Gary Schneider
We were very pleased with the very quick response to the issue with our furnace. Christina was polite and efficient when we called. A technician was sent out immediately as our furnace stopped working. He did a temporary fix and pointed out the need for a new furnace. Joe and Francisco were out to install one the first thing the next day. They were careful about carrying in the parts and getting them downstairs without damaging the wall in a rather tight space. Overall, our experience was very positive.
Munawer Khan
I have been a Client of AWE, Services to maintain my AC Unit and Heating Unit for over 20 years, without any complaints, failures or delays in performing Services on the Scheduled date and time.
AWE is a Great Service performer with fully meeting Clients Satisfaction. Thanks
Cindy be
I had Tony come out to repair my air conditioning today. He was so pleasant and just a really cheerful friendly guy. He did a wonderful job repairing my unit. Also took the time to let me know he will follow up to make sure all is good! Went above and beyond and it was very much appreciated!
Phil Gravel
We have regular maintenance on our furnace/air conditioner with A.W.E. We have used them for years and are very happy. Our service technician, Ethan, is outstanding and we are very happy with his service. The office staff are always polite and helpful.
I'd recommend A.W.E. for your heating and air conditioning needs.
mike parmelee
Very professional, courteous techs. Did a great installation of 2 new furnaces, thermostats, humidifiers and humidistats. Cleaned up and removed all the old parts. Would recommend to anyone.
Bradley Scott
AWE's service tech was extremely professional and informative. He answered all of my questions and explained what he was doing throughout the service call. I continue to be very pleased with AWE's furnace and A/C service. I highly recommend them as they are reasonably priced and very dependable.
linda mullen
AWE kept me updated regarding my appointment & when their serviceman would be on his way which was greatly appreciated.
Michael Orvino
I have been a customer for over 20 years. Never have I had a company treat me with such respect. The techs are polite and knowledgeable and always ALWAYS on time. Friendly reminders when they are coming are always welcome. Fred came out today for service inspection and up held everything I mentioned above. Keep up the fantastic work.
Linda Wilson
They really do care about my furnace and A/C. They have been my provider since I bought my home in 2012 and I appreciate their diligence. I count on them to give me feedback on my system and I have had great service from Amy, Darryl and the other members of the AWE team.
William Greco
Customer service is great. Just had AC and furnace installed. Guys did a great job l, just one small issue waiting to get resolved. Also hired to do vent cleaning hope it goes as well as the install very professional group and company.
Marc C
Have used AWE for 18 years, over multiple houses with work including new HVAC systems, maintenance and repair. They have always done great work, on time, on budget. Technicians have always been easy to work with. Highly recommended.
Bill Dudek
This company has at least two very competent service men. I have a bit of experience myself with HVAC and was very appreciative of the level of knowledge they displayed. On top of that $190 to service two systems was more than fair
Poppy Zak
Jim was efficient and explained extensively all the issues and work he completed on my furnace. He also highlighted areas of concern and made recommendations for when I should consider maintenance or replacement. He also explained the new payment plan options clearly and made me feel at ease. Fabulous service and very friendly! Thanks to Jim and AWE.
Katherine Carr
Jim was considerate and friendly. He was on time, right at 9 am, my appointment was for 9am to 11 am. He sent me an e-mail letting me know when he would be there. He told me about the batteries in the thermostat which no one else ever mentioned, then he changed them for me. He also told me about an accessory that could be put on the air-conditioner to lower how much electric it needs to start to prevent wear and tear. This man was very knowledgeable and polite and I would like to request that he comes back in the fall. His customer service was outstanding.
Richard Van Slyke
Company was on time and professional when they quoted and then installed my Daikin Gas Furnace, A/C System, and new thermostat. The system is a huge improvement over my old system. The Daikin One thermostat is very high tech and the Daikin Fit - Inverter A/C system is super quiet. The variable speed blower motor on my gas furnace moves more air and is much quieter than my old system. Very happy with the install and everything works great!
Weiying Cheng
Great customer Service. After I called to schedule a furnace check up, Becca followed up with a text to confirm the appointment. Jon the technician is super nice and knowledgeable, he explained what he did and took the time to answer all of our questions. I’m very happy with their awesome service.
Charles Fortney
Very easy to make an appointment; they call and re-confirm the day before and also when the technician is on his way. The technician was very polite and tried hard to minimize any disruption. He did his work quietly and efficiently and explained anything that required a decision. We have been using this firm for at least 10 years and recommend them highly.
Sarah Segal
Thank you for the fantastic service, Greg!! We appreciate you solving our clogged drain issue and fixing our pipe. The level of service from you and the updates from your company turned this into the most positive plumbing experience we've encountered. Thank you again, we'll be recommending you to our friends and family.
Brenda Bickett
John is very knowledgeable and professional. Our old boiler is back on track and we have established a great relationship with AWE to service our AC!
Josephine Hagen
June/this is my second appt with AWE....very pleased with our new tech EFRAIN/he was here to do the annual check up on our air conditioner/i liked that i signed up for the monthly auto pay when they came out for the furnace checkup last fall because this appt was covered under my maintenance plan/no check to write! November/first appt/needed furnace maintenance and repair.....everyone i talked with from the first phone call to the appt with the technician at our home was great....this company has been in business many years and really knows how important customer service is....great staff!
Steve Dean
We have used this. Company for twice yearly maintenance of our heat and air conditioning.for many years. We are pleased with their work, responsiveness and pricing.
Our HVAC has lasted longer than the manufacturer’s projections and I believe AWE plays a positive roll in keeping us warm and cool as the season requires.
B W F
Called the team on a late Saturday afternoon after hours and got a call back on a Sunday morning to my surprise. Arranged a repair Sunday late morning for only $40 more than a weekday visit. The tech was great, prepared with all precautionary gear, did a thorough review of our system and got our new smart thermostat all hooked up. Have used this team for years and will continue to be a customer.
Domokun84
Great service! Helped to address my ac freon issues quickly and efficiently.
John Vee
Lennox E30 electronic thermostat that was under warranty stopped communication w hub unit. AWE came out the same day to trouble shoot and determined the thermostat unit was defective. Hooked up my old t-stat as a backup while they procured a replacement E-30. Came back and did the install and all now appears to be working correctly. Their technician Alan was great - very professional and knowledgeable - AWE should clone him!!
Mark Peterson
(This is in regards to Becca in the office and Peter the technician.) Becca did a great job in both setting up the appointment and staying in touch as to when he would be coming. She was friendly and professional. Peter did a thorough and professional job in inspecting and cleaning the AC system, and was honest, up-front, and not salesman-pushy in discussing what it would take to get a compatible smart thermostat system, whether installed by them or by myself. (FYI per Peter's comments: AWE only supports Lennox smart thermostats, which are rather costly unless bundled with a new furnace. If you want NEST or similar, others (or yourself) must install and support it.)
Randy Foege
My experiences with AWE over the last 16 years have been good. Two houses Two furnaces and Two A/C units. I've never had anything but positive things to say about their installation techs. As a home inspector I chose them because I see their work frequently and they don't take shortcuts.
John Hosko
Great company. My family and I have dealt wtih AWE for years and have found them to be professional, courteous and very detail-oriented. Their regular maintenance of our furnace and air conditioner has kept those systems running beyond their expected life expectancy. They are excellent to deal with from the the internal office staff to each service rep who has been to our house over the years. Prices are competitive or better. Highly recommend them.
In a followup call, I spoke with Christina. She was great! ....Courteous, knowledgeable and able to provide me with a copy I needed within a few minutes. This is the kind of person I would want working for me if I owned a company. So few people out there know how to helpa customer!
Gary Hanson
We had a minor noise problem on our new AC system. Peter from AWE stopped by to check it out. He was very friendly, polite and professional and corrected the problem. He arrived on time and did a great job. And there was no charge since it was still under warranty. I would highly recommend AWE for your HVAC needs.
Gina Blume
Recommended to us by friends, we are now almost 20 year customers and participate in their service plan. The AWE team is thorough, professional, and knowledgeable. Their service and customer service are top notch, and the charges are both reasonable and fair. Definitely give them a try!
Larry Hoffman
Great company to deal with... Had a service call during the cold weather and the furnace was fixed within a couple of hours of my request... My current review is about the contract service I have had since purchasing the furnace... Twice a year they come out at the end of the season and do maint. on either the furnace or a/c unit... The tech was just here and a very nice job... Cleaned the furnace parts, took measurements, and gave it a clean bill of health... Long time satisfied customer...
Laura Dunn
Our technician Ethan was so professional and friendly! He explained everything that needed to be done before he did it. The office staff was in communication with me so I knew when to expect Ethan so I wasn't wasting my morning waiting. I truly felt like a valued client. I would highly recommend them. Thank you!
Les Bachar
AWE has been our HVAC contractor for several years. Peter came out today to service our unit. He was very professional, and COVID aware. He was very thorough, did a great job. I recommend Awe and Peter.
Cathy Aurigemma
We’ve used A.W.E. for many years and have always had a great experience with their technicians. They show up on time, perform their maintenance services efficiently and are always super friendly, honest and professional. Highly recommend.
Mauro Guerrero
Highly Recommend AWE my worst nightmare had became reality the night my heating system failed along with hot water heater. I could not believe this was happening the night before Thanksgiving. I had family flying in from multiple states. I almost canceled our family gathering. Luckily a coworker referred me to AWE . I was hesitant because I could only imagine the cost for being a holiday. I had no choice and picked up the phone , within seconds I got an answer by the utmost respectful , professional dispatcher and assured me a Technician would arrive within an hour. In about 15 minutes Mark the Technician called stating he will arrive in 20-30 min and sure enough my door bell rang in the time limit as promised. He introduced himself and asked to point him to the thermostat and Furnace. Mark had diagnosed our problem and notified my husband and I. We authorized the repair. Within 30 minutes he had our system running and also very thoroughly went through the entire system to make sure nothing else will fail.. Mark from AWE is certainly a charismatic, respectful and knowledgeable in his Profession. AWE YOU GUYS ARE INCREDIBLE AND YOUR PRICES ARE VERY REASONABLE... I WILL DEFINITELY CALL YOU AGAIN FOR A LIFETIME...YOU ARE AWESOME!!! 2 THUMBS UP AND 5 STARS...
SINCERELY ,
MRS. GUERRERO
Leah
AWE has replaced both my antiquated furnace and air conditioning. They were very quick to respond to my inquiry, very helpful throughout the process, and offered me an amazing deal all while being super professional and kind. Thank you for helping me modernize my home and make my everyday comfortable for me and my family!
KA Fan
Jon Predney called ahead of our scheduled appointment time to say he was in the area and could come early, which was great. I'd had an issue with a thermostat which had shut off over the weekend and he quickly resolved the issue and checked to make sure everything was working well and showed me some tips about the device I wasn't aware of. Jon was very pleasant and friendly and I felt comfortable with him being in the home. I would definitely recommend Jon Predney of Air Water Energy for any furnace, air-conditioning or thermostat problems you run into, or just routine maintenance. I was very pleased with the service call.
Gloria Eineke
AWE technicians have always been on time, respectful, knowledgeable and explain everything as they go. I have been on an annual maintenance contract with them ever since I bought the boiler over 10 years ago. Allen was especially helpful. Thanks.
Martel Sardina
We've been customers of AWE for many years. Their service is always top-notch. Today, their technician Mike was here to do system maintenance. Very helpful and friendly and gave us a couple of money saving tips as well. Highly recommended.
Robert Stewart
Christina C. was very courteous and professional in scheduling the seasonal maintenance on our heating system as well as the reminder call and the notification that the Tech was ready to perform the maintenance and confirm that the scheduled time was still good for us before sending the Tech. I appreciated that. Sometimes things change at the minute that disrupts my schedule and availability to be home at the scheduled time of the service.
Alex G. was knowledgeable of the equipment and experienced. He answered my questions about equipment operation. He was prompt with performing the required maintenance and he thoroughly inspected and tested all the components. Upon completing the service he explained the work he performed and why it needed to be inspected and tested.
Elise Ciribassi
Have been using AWE for 20+ years. They are responsive and thorough. It does seem like they push us to buy a new furnace or A/C each time they come. I know that the machines are old, so I appreciate the thought. Nick did a great furnace clean.
Allison Hill
Extremely responsive, professional, and a great value for the price! Highly recommend AWE for heating, air conditioning and tankless water heater. I’m very happy with their service plans as well.
Janie Kizorek
Over the course of ten years AWE has replaced two AC units, two furnaces, installed an air filtration system with ultra-violet filter, and a Nevin hot-water-on-demand tank (replacing the old gas system). This company is extremely fair in pricing, run like a Swiss train as far as scheduling, precise in citing what they will do and when, flawless in their phone call updates and ethical in their follow up making sure it was done right. The technicians are polite, clean-cut, and professional. They take the time to explain everything. You always know in advance what the bill will be.
Matt
Peter was really fantastic in his efforts to determine why our ducts were making a sloshing noise. He thoroughly inspected our AC unit and ducts, even those that were in our crawl space. Although there weren’t any immediate fixes to be made, he gave great advice on how to maintain our duct system going forward.
Warner Harris
I've been an AWE client for close to 15 years .. and have never been disappointed. When my first Furnace/AC system that I purchased from them need to be replaced I without hesitation told them to quote me a new system. From the gals who answer the phone to the techs who come to my house .. I receive prompt, personal and professional service. I would highly recommend AWE to anyone who would need HVAC service.
Dave Cespedes
Our technician suggested a simple change in the way we program our thermostat that will save us money and keep our home cooler upstairs. He was very professional and friendly.
The regular check ups on our heater and air conditioner keep them running well.
David Schmidt
Fred our technician showed up on time on a miserable drizzly morning. He quickly serviced our 2 a/c units and gave me some pointers . Really courteous and professional. I have been an AWE customer for years. Great company.
Allie G
I have had 2 experiences with AWE and both were extremely positive. From the office staff, to the techs to the VP, their professionalism is beyond reproach! Everyone I spoke with was adept and proficient. Every step was explained and I was made to understand everything what was going on. My home, family and time were treated with the utmost respect. AWE will always be my go to for any HVAC needs. I will recommend them to anyone who needs a reliable, honest company,
Warner Harris
As with every call from AWE over the last 16 years that I have been a customer my latest service call was top rated professional. My furnace had an intermittent issue where it would not provide heat. Christina worked to get me a service date on the same day as the call (I actually wasn't ready for that same day but accepted a time at 8:00 the following morning). Jim arrived on time .. diagnosed the problem with my furnace .. thoroughly explained the issue and then provided a resolution to the problem. The resolution in my case .. unfortunately for me .. was a new furnace. My existing furnace/AC came from AWE in 2003 and I did not hesitate on purchasing a new system from AWE on that very same day .. based the great service provided over the past 16 years. When you find a good company you stick with that company
Jennifer Hopwood
They have always been great! From purchasing the furnace to routine maintenance. And Pete is the BEST technician. He is kind and efficient. I definitely recommend AWE.
Brian Hoffert
AWE did a great job replacing my air conditioner. The job was complicated because the ducts had corroded and were leaking water into the crawl space. But they got the job done and were polite to boot.
Diana DeMarco
The AC 6 months service I received today was headache free. The AWE tech was awesome! He was professional, courteous, informative and punctual. I highly recommend. I’m a happy customer.
Janet Arend
Great job! We use the “2 annual visit program to keep our Air Conditioner & Furnace in top shape!
Nick’s Inspection was very thorough & answered all of our questions. He was also very respectful of today’s current crisis and had a face mask, rubber gloves, shoe covers, and disinfected his tablet before we signed for services!!
Thanks Nick!
Selina Osterman
Not only were they able to get us in same day (hallelujah!) they were extremely courteous and genuinely helpful! The young woman at the office was patient and helpful and Nick the tech who came out was very knowledgeable and thorough with his work and explanation to us. HIGHLY RECOMMEND AWE!
Tom Phillips
AWE has maintained our system since installed and has always responded quickly to any requests this time they replaced the fan motor on my A/C compressor that was still working but sounded like it was on its last legs.
Dan Duda
All AWE technicians have been great. They always do a thorough job, answer questions, and do not try to sell you new equipment on services calls, unless it is really necessary. Communication and scheduling with the office staff is very good as well.
Jim Anderson
AWE is GREAT to work with. They put in our furnace and a/c. We signed up for their annual maintenance program and it has been as well. They are very flexible when it comes to scheduling and they always call when they are on their way. I highly recommend them.
Robert Ortiz (Deonnyn)
We are very happy with the service that AWE provides! We have been MVP clients for 2 years now and it has paid for itself! On Saturday morning we called in because the furnace to our main flool was having trouble (smelled like something was burning) so we shut it off. They had a technician out with in 2 hours to look at our situation. We determined that the cost to repair was not worth it (the system is 13 years old anyway) and instead purchased a new furnace. They had a Comfort Care Specialist out within another 1 hour (Stacy) and she worked with us and explained all of our options as far as a new unit. She was patient and friendly! She ended up being here until a almost 6pm. The instal was scheduled for Monday. Monday came and we had snow over night--but these guys showed up right on time and worked until 9pm to instal and get our new furnace and humidifier systems up and running. They were very polite, knowledgeable, and focused on getting the job done. I appreciate that they had to stay late, and that they did so without any sort of complaint. It was a wonderful experience and I am very very happy with the result. Our new furnace is working wonderfully and our house is nice and warm! I wish I could remember their names to thank them properly!
Peggy Schmuldt
Greg and Jordan did two plumbing jobs for us and we were very satisfied. They worked well as a team and explained everything as they were working on the jobs. They were both extremely friendly and answered all our questions. We highly recommend A.W.E.
Pamela Schumacher
Their customer service is outstanding, the service people knowledgeable and friendly. They are efficient, call to tell you when they'll arrive and wear disposable booties in the house. We have had a service contract for heating/AC with them for years and would gladly recommend them.
Ellen Dickinson
Our technician has serviced us in the past and is of course skilled and always prompt, but in addition is such a courteous and friendly individual. We have been clients of AWE for many, many years and are always satisfied.
Elissa
I have been a maintenance contract customer for over twenty-five years. AWE staff is always efficient and courteous. Technicians arrive when scheduled, taking care to cover their shoes, keeping my home clean. Everyone I come into contact with is pleasant and helpful.
Kevin Joyce
Greg was excellent. He was prompt, patient, clear/honest about the work to be done, patient, and all-around professional. He certainly the person you’d want to to your plumbing work - in our case, a water heater installation & water softener removal.
Russell Taylor
A/C in home wasn’t cooling correctly and called AWE Air Water Energy because they had changed out my outside compressor about 11 yrs previous. Spoke with Becka about my situation and scheduled an appointment. Pete the technician arrived within the appoint timeframe established. Began testing unit and I was update all along the diagnostic procedures. Ended up needing Freon which, thus far has the unit operating correctly.
From initial call to close out of service, I’ve been totally pleased with the professionalism, customer service and follow-up provided by AWE. Appreciate doing business with a class A company.
Kathy Olson
Wow your guys Greg and Sam we’re awesome. On time, friendly, knowledgeable, and gave us some great advice.
They were in and out, cleaned up and removed our old water heater.
I would recommend them highly. Very happy with the job.
Mary Lu Gebka
Peter, the repair technician, was on time, friendly and professional. He remembered my house and worked efficently. He could deal with the chaos in the house and made sure I understood his recommendations. It made me glad that I bought the maintence package from AWE and that I was working with such a reliable company.
Carla Curtis
My technician today was SO very nice and personable. After completing the maintenance on my heater, he thoroughly explained some repairs that I will need to make in the near future. He is a great asset to A.W.E.
r3 chapters
The technician arrived earlier than expected and was very efficient in solving our problem. He is a very pleasant person and took care of everything in good time.
We have been using A.W.E. for a/c and heating for many years and have been very satisfied with them.
Brad Shandling
It was actually a plumber named Greg. He was actually early. It was in response to our yearly plumbing checkup. We need a new hot water heater installed. He made plans to get that done for us. Greg was extremely nice,professional and courteous. Please do not get rid of Greg. We like him alot.
Thanks
Brad Shandling
Tom and Janet Bandur
We've had A.W.E. install our furnace & A/C back in 2009 and we couldn't be happier with this company. Always very pleasant when making appts. and never a missed appt. They are very knowledgeable & passionate about their company & all that they do. We've had Josh I. out a few times with our annual cleanings & up keeps & he is very easy to understand & knows what he's doing & does a great job. We will continue to stay with A.W.E. with any of our furance/AC needs.
Laura Lee
AWE is always courteous, friendly and always on time. They are very thorough and also look to the future for problems or what I should expect. I really like the idea that they remind me of appointments and they schedule them according to when I need them and work with my schedule. They are wonderful.
Laura L.
Melissa Perez
We purchased our air conditioning unit from A.W.E. Last year and also signed up for the membership that includes inspections every 6 months. Today Michael was our technician and he asked if I had any questions or concerns. I asked him about our humidity level and he told me we were in the right range but would still look into it. I honestly thought that was the last of that. Not only did he spend time to research our thermostat to see if he could do anything, he also showed me what we could do to lower the humidity in the house. I was very impressed with Michael and A.W.E.
Donna Guy
My experience with AWE was excellent from the time I scheduled my appointment till the service was complete. I received comfirming appointmnent telephone calls & the called to let me know my seriviceman, Mike, was on his way. Mike was on time. professonal courteous. He advised what was needing to be done & gave his recommendations. I will be using them in the future.
ang alex
I have used AWE A few times in my home. I have them out to check the air conditioning I had them out to repare the heat and I had them out to check my water heater. Every time they came out they were extremely honest. They explained what I needed and gave me a, what I thought was an extremely fair price. If I didn't need need to have something repaired they told me to hold off and gave me a time when I might need a repair in the future. I will use this company over and over again.
Robert Boettinger
Everyone was very helpful and pleasant. Would and will be doing business with them for a long time. Also for install of new system they where early for the install on a Sunday they cleaned up their mess like it was there on house. Yes I know it part of the job but every body knows that most of the time its only done half way or just good enough. They also got it done fast works great. Thank you all at awe☺☺☺☺☺
Terry Pawlowski
The AWE technicians are always very friendly. They let us know when they will arrive and are always on time. They always take great care of our furnace/AC/plumbing equipment.
J D
AWE was great to work with. Never had an office staff so thorough and helpful. Technicians are very easy to work with also and very nice. Have AWE cover all my home systems. HVAC, Plumbing & Electric.
Janice Pope
Christina C kept me up dated on the status of Jon P coming to do my maintenance contact work.
Christina was most professional while being friendly and courteous and polite.
Jon was very professional and thorough. He was respectful of interior floors coming in from outside. Gave me a run down on how everything was registering and working.
I’ve used AWE (formally The Heat & Air Condition Co) since 1985. I would highly recommend them. They have replaced a furnace and A/C for us.
Tharini Devarajan
AWE has been a very reliable company and I love how they take so much care to schedule the in home maintenance visits. Even if your forget, they don't! I would recommend them to anyone! They're simply the best.
David Mazzolini
I am skeptical of online reviews as much as I am skeptical of local plumbing and HVAC pricing. But I gotta say, I've used AWE for a few years now and they are great (and this review is legit). They are very responsive and upfront in everything they do and the folks that come out as plumbers and HVAC professionals are nice, knowledgeable, friendly and efficient. AWE is the real deal. Its not bargain basement pricing but you also don't want your cousins friend messing around with your house either. My experience has been great.
Tracy Paskiewicz
Jim was out within two hours during Quarantine. . He wore a mask and gloves and covered his shoes. He was kind and explained the problem. It was fixed quickly. He went above expectations. Amie answered the phone and scheduled the appointment. She was pleasant and helpful. Will use again !
Vince DiGiovanni
We have been a customer with AWE dating back to 1988 in our first and continued with AWE in moving to our current hone in 2005. Office support is always personal and professional. Since moving to Montgomery in 2005, the early years we welcomed the tech that was assigned. When we met Daryl there was a connection correlating to the many years of being a customer a I shared with Daryl on the owner (Ray) and myself sat on the floor of our first home and sold us a Trane XL1800 A/C unit. Best purchase ever to this do and that unit ran like new for 17 years a never a peep. We are respectful of the long relationship with the AWE team now surpassing 30 years.
Michael Payne
Tech was very responsive, courteous, and quickly able to diagnose and fix the problems (mouse nest, wasp nest, and nonfunctional capacitor). Very thorough job and a very hot day!
Shelley Grafmyre
I have used this company for years for my furnace maintenance. They do a good job. Fred was my latest technician. He was friendly, helpful, efficient, and answered any questions I had to my satisfaction.
Davina Simaitis
Very nice and professional team... extremely responsive and accommodating in an emergency situation... no mess afterward, and unit is as quiet as promised... so far no issues... they do a quality check in a few weeks to make sure things are working properly and that we are satisfied... a completely smooth and effortless furnace replacement transaction for us... highly recommended!!
Dianne Opperman
Furnace stopped working in this frigid Chicago weather. AWE (have had them for over 13 yrs as a maintenance company) was quick to respond and schedule the service trip and repair. The serviceman (Ian) was friendly, professional, quick without being careless, conscientious, and made sure I was billed correctly. Nice to have continued AWEsome service from this company!
Bob Warren
Air, Water, Energy company has great customer service and very considerate and kind techs. who know their jobs well. The plumber on staff, Grant, is very personable and good at what he does. Enjoyed having him here.
christina santiemmo
I had another great experience with AWE. The technician, Nick, was very thorough in the inspection and cared to take the time to explain his trade to a layperson like me. "A good head and a good heart are always a formidable combination"...Nelson Mandela.
Mike Steffens
Our humidifier was replaced without a hitch. We were very impressed with the timeliness, neatness and quality of work performed.
Scott Svetic
We had Christopher B. out to take care of a rodding out our kitchen sink, He went above and beyond and was extremely neat and clean when the job was completed. We have had AWE out for other installs (A/C and Furnace ) and everything always goes smoothly.
John Foiles
Jon performed our AC seasonal service. He was on time, explained everything, and respectful of social distancing. His friendly informed manner made the visit enjoyable. AWE hires great people and delivers excellent service.
Sean McCumber
They just took care of prior installer's poor service and AWE did a great job. Then, yesterday, mother nature decided to cause a power surge which shut down the parameters of the boiler control panel. I called them right up and they got a technician over in about 75 minutes from my call. Though the tech could not solve the problem immediately, he was attentive and tried all fixes. He had Tom the service manager take over. Tom came over today and spent the morning with tech support from the manufacturer. He got the boiler up and running today (and he turned off my space heaters before he left). Tom is very proud of his service team and it shows. He wanted my boiler operational more than I did (I think). You guys did a great job again.
Cheryl Rice
AWE is truly AWESOME! They are friendly and helpful, knowledgeable and professional, responsive and thorough. I wholeheartedly recommend them to anyone, and we look forward to using their services for years to come.
Marcia Snyder
Great company. Tech who came for routine maintenance was very respectful of covid-19 precautions - even wiping down the clipboard and paperwork before we signed it! We've been customers for 26 years!
Ann G
AWE has been our go to HVAC company for years. We use them both at our home and at our rental property. I have had several regurlar technicians over the years and always been happy with them. Jon P is outstanding. He has a great personality, is knowledgable and efficient. After Jon completes our maintainence service, I always feel that my system will run flawlessly for another season.
Joe P
Efrain is a great representative for your company. He was professional and did a great job! We couldn't have asked for any better. Thank you.
Carol McElvain
We have always had 5- star service with A.W.E. and today was no exception. We noticed our drain backing up with sewage in the basement last night, called this morning and they arrived within an hour and had the problem solved in no time in a thorough and professional manner. Excellent service!
Zach Leinweber
I had an old water softener that was not being used. However, the bypass valves stopped working which started causing problems. A.W.E. Removed the water softener and the valves that feed it and replaced them with new pipes. Everything works well now!
The field technician was on time and completed the work in a professional manner. I am a repeat customer with A.W.E. and have found their service to be consistently good.
Andrea Ruetten
This company continues to be responsive and professional when I request service! Jon diagnosed and fixed the problem quickly. He also answered all of my questions regarding how I can prevent future issues. Thank you, AWE!
Sharon Thomsen
We have used AWE for many years and are always pleased with their service and customer service. Jon has been our tech for several years and we appreciate the continuity of having someone who is familiar with our system.
Elaine Bueschen
Jim was on time this morning. Very polite, efficient and cleanly. He brought me up to date with my Furnace, offered some helpful improvements and confirmed the right things I do to take care of it.
Angelo Tomasello
Jon arrived as scheduled. He was very knowledgeable and thorough. He did not try to push any sales items on me and gave me a honest evaluation of my furnace. This was greatly appreciated it since everyone tries to upsell you something.
Zachariah Shultz
Today I had the pleasure of working with Tony, who went absolutely above and beyond in helping me with fixing my furnace issue. Today I woke up and my house was 59 degrees, with our furnace going out overnight. I called and Tony came to the rescue, totally exceeding my expectations and resolving my issue. AWE has my business for life after this experience. Thank you so much Tony!
Daniel Case
A.W.E. is the most professional and thorough HVAC company I have ever dealt with. Our technician Jon was on time, friendly, knowledgeable, and explained his work fully. Their V.I.P. program is also a great way to keep your home's heating and cooling operating in tip-top condition.
Monica Johnson
We have been clients of AWE for about 30 years, and we have always had positive experiences with their professionals, their products, their preventative maintenance and their repairs or replacements. We are grateful to have a place like this we can trust!
Jay Hinkle
On July 8th 2020,Technician Alan Ahlgard performed a very professional Preventative Maintenance job on my AC equipment. He explained every check he performed and reviewed his findings with me. He throughly explained the age of the AC equipment running at my house and due to the type of refridgerant it uses the government limits on maintenance work that can be performed. He made recommendations but let me make and completely respected my decisions. Work was done neatly with covers and access panels correctly put back on the equipment and at the conclusion of the inside portion of the service, the furnace closet door re-closed. Thank you !!
Jacqueleen Robinson
Thank you AWE for being so awesome!!
Your service was exceptional and our technician Ethan was courteous and thorough as he took the time to explain everything to us. We are very satisfied with your service and I know that we will continue to do so.
Dennis Wollangk
Ethan was great. Knows his stuff. Even rolled up the hose after he finished cleaning the outside unit. Christina (office staff) is also very good. Rescheduled my original visit when something came up and called when Ethan was on his way.
Catherine Stillwell
Our son informed us one morning that there wasn't much hot water when he was taking a shower. My husband investigated and the ignitor wasn't staying lit. The until was installed in 2007 so we decided to have a new one installed. I called A.W.E and they had one tech come out to check the unit. He informed us that trying to find a part would be a challenge and would cost $500. Since he wasn't an installer, another team came out to install the new unit. The staff worked with us to make sure this job could be done the same day. We've always been happy with them in the past. Rob, Francesco and Darryl were our team for the day. Thanks much!
John Huff
Peter came out late in a Friday night to fix our AC. The thing that impressed me most is that he was not concerned about getting home or calling it a day, his number one concern was our comfort. He not only got our house cool again, he gave us ideas to keep the system running. Even going so far as to download the manual for our thermostat which he emailed to me. I can’t ask for better service.
Sarah VanDusseldorp
We've been clients of this company for years. We have had great experiences with their services and repair staff. They're always professional and respectful and efficient. We would recommend them to anyone who asks.
Maggie Kivisto
Greg was here this morning, wearing his mask, paper slippers and was sure to keep 6 ft distance between us. I am so appreciative that AWE and Greg were able to do a service call, especially during this time, when my toilet would not flush, although I had tried plunging it. He rodded it out and within minutes I had a working toilet. AWE is the best!
Terry S
We switched to this company a couple years ago after a terrible experience with a competitor. Have been extrememly safisfied with all services. We have found that, rarely when complications arose, calling with our concerns and GIVING AWE A CHANCE to resolve our issues has always worked. From the gal who answers the phone, to the technician to a supervisor, everyone treats us like we are their most important customer. I highly recommend this company!
Becky McCloskey
Highly Recommended! I've had their heating service contract for a decade, but the value of their customer service was truly demonstrated earlier this week. A power outage left 2 inches of water in our basement Monday night. I couldn't get our plumbers OR the company that had installed our backup sump pump unit (12 year relationship) to come out. I called A.W.E and when Tony showed up at noon on Tuesday, the solution was in place in 2 hours! He called Carm (hope I got his name right), who was 6 minutes away and agreed to give up his lunch hour to come to my house. They pumped out the water and installed a new back up unit - critical given a forecasted ice storm that might again knock out power. When Tony heard Service Master couldn't show up for 2 weeks (polar vortex) and ServPro never even return my call, he recommended another reputable clean up company, described the situation to them on the phone, and they showed up the next morning at 9am. Tony didn't gauge us and, in fact, gave a refund for something that turned out to be unnecessary. Best of all, we saved a lot by not having standing water in our basement for days or weeks while our other providers didn't show. Great company!!
Patricia Rosenmann
Love AWE services . They call you to remind you about the appointment, they call you when technician is on it’s way. Technician was very thorough in his work. He came in using PPE and was very courteous . I definitely would recommend AWE services!
J Keating
Very good communication regarding technician arrival. Always remind me my maintenance is due (I always get the multi-service package). Technicians are knowledgeable, clean up, and explain what they are doing.
Brian Rohr
Excellent professional and conscientious service.
Darryl ( the same technician we have had for 4 plus years - ask for him! ) knows his stuff. AC/ Heating.
He’s the best. Knowledgeable. Friendly. Thorough.
Theresa Steglinski
Tech was very polite and explained everything in detail . Did maintenance work on the furnace and explained an offer on air duct cleaning which I needed. Very pleased with AWE.
Susan Callaway
John the technician was professional courteous and knowledgeable.
Got our A/C unit working like a charm!
I love the monthly service program too, very economical.
Thank you AWE😊 …
Kim Stewart
I have some water dripping from my ceiling and called to have someone come out to make sure my air Conditioner wasnt causing this leak. Nick came out this week to check to make sure. He checked and everything was fine. I really appreciate the time he took to explain that it could be my upstairs neighbor and about my air Conditioner and service when they come out next. Thank you Nick.
Cheryl Swanson
We’ve used AWE for years. Highly recommended their tech Peter, professional, knowledge, prompt, sense of humor! AWE has installed and maintained our AC and furnace systems.
Eileen Szarek
Always prompt, friendly and dependable. I’ve used this company for years and never had an issue. Whether it’s for an emergency or yearly maintenance they are great!!
Kevin Hayes
The service technician, Jon Predny was very knowledgeable and explained everything to me on the status of our Air Conditioner. I would recommend him to anyone who needs work done to their AC.
Eric Roskens
Nothing is quite as scary as An Illinois January Sunday morning waking up shivering. The call center was friendly. The technician was prompt, personable and knowledgeable. He help restore heat and helpful piece of mind!
Pete Nielson
Jon was very professional from the moment he entered our home until he left. He thoroughly explained the inspection he made of our furnace.
The ease of obtaining the filters we needed for our furnace and humidifier was wonderful Jon had the filters on his truck
Lois Hiscock
Been with AWE for years. Very happy with service today. Even though I will be replacing my air conditioner, Nick was up front about my options and didn't pressure me one way or the other. Nick answered all my questions.
Cathy Rusnak
Fit me in during this very busy hot spell. New noise in air conditioning unit. Technician assessed the need for a new unit and "comfort advisor" came out same day to help me select new unit.
Nancy Cordina
Ethan was very thorough and professional. He was friendly, explained what he was doing, left the area as neat as he found it. I have maintenance contract with AWE because I trust Ethan to care for my systems.
Geoff Wortley
Very professional and clean installation. Programmed the thermostat and after everything was finished showed me how everything worked. I had used AWE ten years ago to install a furnace and would definitely use them again
Mary Roberts
I've been with the company for many years and they never disappoint. They do quality work and never pressure me to do more than I need to do and explain everything that needs to happen. They don't overcharge and all of their professionals are very well trained and easy to work with. I always recommend them
Amie Bong
Great company! They are able to get certified technicians out very quick and get the repair done fast! They have a great maintenance plan that helps you save money and not forget to get your HVAC equipment maintained.
Dave Lang
Love my Tech Jon…..honest and a good communicator….I’m confident I’m getting a fair value from AWE….I sleep well at night knowing I have them as a valuable resource.
Herb Fajerman
Technician explained everything he did and why.
CLARK PHILLIPS
Jim, the AWE Technician was professional, attentive, courteous, and knowledgeable. The Technician did a Six month HV/AC service, done on 8/1/2020.
Sue Parker
Very nice service with Fred. All my questions answered and furnace cleaning well done. It's nice to continue to still work with AWE. I've been a customer for over 25 years.
David Pivato
Mike H. was very professional in his approach to diagnose the problem with my furnace. He made sure everything was in working before he left. I like working with AWE because everyone is friendly and very professional.
MK Wright
We had a service call yesterday to check on our AC coolant levels and other issues. We had the problem previously and that’s bothersome, but the staff there and on site (Nick H and his assistant) were all very helpful and professional and got the problem solved. Nick took the time to patiently answer our questions and gave us some advice for future seasonal adjustments. Thanks all!
Bill Kizorek
I have used this company for ten years. They have put in an entirely new Air Conditioning system in my home, central humidifier, air purifier and other improvements. They have fixed my toilet and shower. Last week they did the best upgrade of all, and did it efficiently and did it the day after I ordered it: they ripped out my two old percolating gas-guzzling water heaters and replaced it with Navien 240A Tankless Condensing water system. It heats the water on demand. An hour after they put it in we had two showers running full blast and the water stayed as hot as I wanted. I love this system because it wastes zero gas; when not using it, it basically shuts off. Highly recommended--the Navien and, especially, A.W.E.!
Chris L
The AWE staff are always friendly, helpful and professional! They are accommodating, punctual and always do a fantastic job. I have used them for nearly 30 years and am very satisfied with there service.
Joe Agnello
AWE has always done a great job for me, today Fred fixed my furnace after finding a unique problem. Fred solved the issue pretty quick, eliminating another cold night. Excellent work!
Uhrich Jake
I thought that Nick was patient and helpful. He was dealing with a client that knows zero about fans etc. he took time to explain and just thought he was a great tech. Your business is blessed to have him.
Judi Hastings
Bruce Persky
AWE representative arrived on time, verified work to be completed before starting, worked efficiently, was polite, was informative, reviewed completed before leaving, and left no mess. I use AWE exclusively for two homes. They have always earned my five star rating.
Sal Ianell
Always great service. I was lucky to acquire their services 2 years ago. They are proactive for the maintenance and quick to respond for unexpected service. The reps on the phone and technician are always professional. Thank you for great service.
Morgan Dixon (The L & T MD)
I have been an AWE customer for many years because of the consistent care and service they provide. Always professional and timely with communication and service. Highly recommend them for all of your HVAC needs! ⭐⭐⭐⭐⭐
Marji Purcell
AWE call first, their technicians wear face masks and shoe covers, and give me peace of mind by keeping my furnace running efficiently.
Mary Anderson
Technician, Jon Predny, was efficient, fast, courteous and kind. He explained all to me and answered all my questions with patience. I would highly recommend this Company. Even employees I talked to on the phone were very helpful.
Anne Roberts
Stacey was knowledgeable, informative, and efficient. Joe and Andrew were very professional, thorough, and skilled at installation. They cleaned up all of the areas upon completing their work, and explained everything clearly.
Michael Somers
Nick H. was knowledgeable and informative when he was at my house. He pointed out some potential problems with my 15 year old furnace and he was very neat in doing his job. Good experience!
David Ritter
AWE called to let me know the tech was on the way. Daryl arrived on time with a mask. Got to work at once. Answered my questions and set up an additional service I wanted. Professional company I would recomend
Greg Walch
AWE has been our service company for over 15 years. Office staff is always pleasant and service technicians are very proficient. Peter was especially helpful and knowledgeable regarding my recent service visit.
Diane Blaine
Darryl was here for my annual furnace checkup today. He was very thorough about checking and cleaning the furnace. I highly recommend his work.
Lary Saladin Jr.
Carmen did a house inspection on my grandparents house. He was thorough, explainive and honest. He left us with plenty of options on sump pumps and water heaters, which we need both soon and will be calling him back to do the job.
N Viola
Christopher Budlovsky was the plumber that A.W.E. sent out to help our family with a backed-up tub and drain. Christopher was courteous and respectful of us and our home. Very friendly and expedient with his work. His attitude and professionalism made it a pleasure to deal with an unpleasant circumstance. Pricing was reasonable and the work was on par!
Jeffrey Clark
They did fine. But I felt their main reason for coming was to get me to agree to extra tasks which would have been over $1000 had I agreed.
Bonita Slovinski
Arrive within the scheduled time. He worked quickly and when finished explained what he had done. I asked that he check the humidifier and he set it to the proper setting for us. He was very polite and made sure that he answered all my questions.
Kyla Agrimonti
Christina was pleasant and professional. Got me an appointment right away. Daryl was professional and efficient. Found the source of the problem with my A/C and completed the work in a short time.
Michael Hoch
Great work. Fast. Courteous! Clean.
Chris Greco
The technician was polite and knowledgeable. He was thorough in servicing our A/C, and taught me quite a bit about indoor air quality.
Darwin Claude
Service technician was knowledgeable and thorough. He found the problem within minutes and fixed it. No games or over selling. This gives me confidence in both the technician and the company.
Nancy Hesik
We have had AWE service and maintain our furnace, air conditioner and water heater for the past 30 years. They have always been professional and efficient.
Mike Carey
Joe Is an excellent installer and technician!
He made the repair in a timely fashion. His friendly demeanor and positive attitude are a credit to Air Water Energy. He's a 10 out of 10!
NAEEM Azhar
The person showed up on time and did a thorough review of the situation with few options for replacing our AC unit, overall the estimate experience was good but prices were little higher than expected.
Warren Schwartz
They took there time to trouble shoot a problem and they did find the problem which wasn't a HVAC issue, more of a roof leak. I will use them again.
TheAirplaneDriver
We’ve been very pleased with AWE for many years and are happy to give them our endorsement. Everyone is great....in particular, our technician, Darryl, is outstanding!
Doug GD
Company is good and the communication is exceptional
Nick is a good tech however he needs to educate himself a little further
Could not handle a wiring issue and gave up.
Service manager came out and resolved the issue.
cris weitzmon
As usual the tall guy did a great job. Even able to set up my appointment for the fall and he suggested we do so all is good everything is working fine and you have a great weekend everyone. cris and nicky
Wendell Rodriguez
I have to say I am impressed and that is not easy to do. I bought a furnace under the old name of the company and was worried they would not honor the service policy. they did more then just service looking out for best interest. Thanks again you have a customer for life
Carole Frano
Great service! Michael took the time to explain everything to me. Also called the previous year “fix it guy,” Jim, to see what he had noticed. Would definitely recommend AWE!!
Brenda Desmore
As always, we received prompt and excellent service by the air, Water and Energy professionals. They are the best trained employees and are skilled in their business. Thank you AWE!
Fred VanderSchaaf
Great service today. He explained everything to me in detail and wore those fancy shoe covers before coming into the house. Thanks for sending Nick our way.
Dawn Scarborough
AWE is very communicative, conforming appointments and letting me know when to expect the technician. Every technician has been knowledgeable, professional, and friendly. Highly recommend.
Michael Galli
Jon is an amazing technician who aways conveys professionalism and takes great care of our HVAC Systems.
Anita Smith
Thanks, AWE, for responding so quickly and thoroughly to my air conditioning emergency! Becca is such a calm, kind voice on the phone, and can get the best solution to you quickly. She sent Peter J, who found the problem and its solution right away!! What a godsend during record-breaking heat.
Jonathan Powell
Alan the technician was great and informative. Explained the measures we need to take in the future without giving us a sales pitch. Great service and very professional.
Cyndi Scheib
AWE is the best in providing service to my home. I’ve always been very happy with their prompt service and the care they show in maintaining my furnace, air conditioning and plumbing.
Dominick Lafata
Installed new air-conditioning unit repair of my furnace is always there when I needed them very fair very professional easy to talk to them to care of the job right away
Jim Bernardini
Darryl took his time and did a thorough job inspecting, cleaning and explaining what he was doing. He explained about what we might want to do in the near future based on the condition of our furnace. Darryl is the best.
Dave Sahli
Easy to schedule, phone reps are polite and attentive. Repair tech was on time, knowledgeable and efficient.
Charles Whalen
I'm now retired and 78 years old. When I was a teenager in the 1950s, I started helping my dad (an original "Do It Yourselfer" from the Depression) in all of the maintenance chores associated with our old home in Rockford. For the past 22 years, I have been the volunteer "Handy Man" for our church.
I began using AWE (Air, Water, Energy, located in Carol Stream, IL, about 6 years ago whenever the work was beyond my skills/diagnostic abilities, and/or muscles, including plumbing (water supply, drains, toilets, sinks, hot water heaters), converting the facility from propane to natural gas, replacing a low pressure warm water heating boiler, two central air conditioning systems, and so forth.
Without exception, AWE has always provided prompt and flawless service, and is keenly aware that as a Not-For-Profit Religious Organization, we do not have access to unlimited funds.
Without qualification or reservation, AWE will be called upon to handle any plumbing, heating or electrical problem that may develop in my own home in Naperville.
Jordan Gaster
Been please so far with my AWE experience. Installed new HVAC system and performed maintenance. Very professional and nice folks.
Eric Hauhahn
They emailed to remind me of my fall service check so I didn't forget. Ethan was awesome, very polite and helpful. Walked through helping me program my thermostat to connect with my phone.
Maureen Harless
Greg was awesome! He installed a new Bradford White Corp Defender Safety System hot water tank. He answered the questions I had and Greg was very nice to work with.
Kaitlyn Blaha
My furnace wasn’t working. A technician was out within an hour of calling to repair my furnace. All technicians are always knowledgeable and friendly.
Julie Kingsnorth
John was on time and most courteous. He wore booties to keep the floors clean and completed the task efficiently. He also was very observant of mask requirements.
Jaime Schumacher
I was called prior to the service technician showing up. He was professional and let me know everything that he was checking both inside and outside. The service is always consistent with A.W.E.
Greg Walch
A complete and thorough service visit by AWE (Peter J.) as usual! We’ve used AWE for 20 years and couldn’t be happier with their commitment to service.
Eileen Gruett
Quick on-time service. Friendly and efficient. I am looking forward to when all techs have vaccine so I can identify them without masks. Great service. Thanks.
Michael Galli
John the technician was very professional and knowledgeable and trouble shot the problem very fast. The office staff is very efficient and friendly. Use this service.
George Yanku
Everything was great. Fred arrived on-time, did his work, and cleaned up afterward. He was very pleasant and explained everything he did. Fully satisfied!
Anita Armstrong
We really liked Kevin. He was professional, capable and friendly!
Lynn Philips
I've been a customer with AWE for many years. I find that the technicians are always knowledgeable, professional and courteous. They take time to answer any questions. AWE is outstanding.
Paul Jara
As always, quick and professional response. Customer for 30+ years and will continue. Just completed Annual heating check. Excellent service as usual.
Nancy Essex
I was informed about what was going on with my furnace. It was cleaned and checked. I was also asked if I wanted my ducts cleaned because of a sale. I received an explanation of what was checked and what to watch that is wearing out.
Marge Riley
Both were very nice, setting up the appointment & reminder calls email Fred was on time and did a very good job checking everything.
Thanks !
Carrie Johnson
I had my furnace checked by Ethan McNerny today. He did a wonderful job, explained everything and was very pleasant. I would recommend AWE and Ethan!
Tom Roderick
We had our annual A/C check up Alan was polite, efficient, and knowledgeable. He answered our questions and explained all things about the unit.
Renee Cerveny
Ethan has serviced our home twice. He is very knowledgeable and very polite. Seems to really enjoy his work! Thank you Ethan!
Tim Tolrud
Had Air conditioning serviced. Tech was very courteous and knowledgeable. Took all the necessary precautions because of the state of things.
Anthony Fanella
Very client based company. Always happy to help us out in time of need with all my HVAC problems. A honest and fair company.
Carlo Celli
Serviced humidifier. Replaced pads.
Nick Santoianni
Searched high and low for a part that didn’t take 3 days to get… called AWE had the part in hours… throughly impressed… Will never go anywhere else!!!
Robin Warford
Jim H. is a pleasure to work with, he is very knowledgeable and friendly. He always has good suggestion to keep the furnace and air working! Thank you Jim!!!
Maria Bertolo (Maria Bertolo Blankensop)
Nick was great! Punctual. Thorough and conscientious. Won’t go anywhere else. Christina’s status updates were very helpful. Great service all around!!
Angela Kim
Fred from AWE came to do a maintenance service on our HVAC unit today and was very professional and knowledgeable and handled everything in a detailed manner I highly recommend Fred ..This technician was AWE-some! From Mark
carol koerner
Our tech was very courteous and professional. He performed a complete test, and our equipment is well maintained.
Erika Krehbiel
Alan from AWE was very knowledgeable and he took the time to explain everything. When he left I felt like we learned somethings that we didn’t know before. Great service. Thank you!
Bob Fox
Ethan was professional, efficient, knowledgable and friendly. I like all the AWE people, but would be glad to have Ethan do our servicing always
bill couger
Everything done neatly without issue. After service am looking forward to improved efficincy on the ac unit. thanks again for a job well done
Susie Konicek
We have had AWE install a new furnace and A/C. Today Ethan performed the AC maintenance. He was friendly and professional.
Virginia Stein
The problem was solved quickly and the technician was not only skilled, but quite personable. Thank you for giving us a cool house again.
Shawn Rodgers
I have been a client of AWE for almost 20 years. I like the peace of my mind the service checkups. They always there to answer your questions.
Been a great experience.
Donna Cameron
Darryl caught a mouse in my A/C unit who had come close to cutting a wire. Signing up for the twice yearly maintenance is the best money I’ve spent!!
Bart Capristo
Darryl was punctual and efficient. Clearly explained what he was doing and any issues that he found. I would recommend Darryl and AWE for your HVAC needs.
Tammie Souza
Mike H. was fantastic! Holiday weekend call to get our heat going. He fixed it in a jiffy, was polite and knew his stuff. Thank you.
robyn norman
All the service providers with whom I've interacted have been pleasant and professional. Pete, today, was no exception. I appreciate the service A.W.E. provides
Pat Gerber Bornholt
Polite young men! On time! Did a good job!
Sue Rizer
I called in on emergent basis. I heard back from them right away. Peter came out and had my furnace running very quickly. I love this company!
Jean St-Martin
I have used this company for 10 years now. All the technicians are very courteous and professional and provide great service. Highly recommend!
M M
Excellent service for regular AC/furnace maintenance. Michael, the technician was knowledgeable and answered all of my questions thoroughly.
Diana Chrisman
We can always count on our serviceman, Ethan, to provide us with excellent service and knowledgeable information about our system. Very conscientious and professional.
Alina Cyrus
My experience with Jon was excellent. He was professional and extremely thorough in his explanation of the problem as well as his recommendations
Susan Daniels
Courteous and knowledgeable service staff
Jack May
Maintained the furnace and humidifier. Thorough, on time and pleasant.
Installed auxiliary furnace today. Very thorough and well done.
Chris Townsend
I have always been happy with AWEs service and their technicians. Normally Ken does the service at my home and he is extremely knowledgeable and friendly.
Lauren Cottier
Always professional and timely. Been with this company for a long time. And would recommend them to anyone!
Kevin Kuhrt
The plumber they sent was great. Didn’t try and sell me something I didn’t need. He was very kind, just great service.
John Briggs
Service Man found thermostat not working.
Installed new thermostat.
New thermostat is unsatisfactory.
Very hard to control. Would request a thermostat similar to old one.
Rachel Overton
AWE was amazing! I had no heat and a technician was out to my home in less than an hour to repair the problem !!
John Toffanetti
Nick was on time, friendly, communicated well; cleaned and checked out my furnace. He identified a component that may need to be replaced in the future.
Robert Cahill
Part of the maintenance program and nothing but satisfied with quality of work, ease of scheduling appointments and convenience of the monthly payment option for my cleaning’s and check up’s.
David H. Info
John did a GREAT JOB today! I always enjoy his visit and Best in Class attitude!!
Jackie
Jon was excellent as usual. Very thorough, meticulous and knowledgeable. Always leaves the work area clean. Kudos to him!! Give stars plus!!!
Leigh Reisberg
The whole entire team was amazing! Gary came to talk to us and then then Rob and Francisco installed everything. Thank you for making this easy and painless!
Edward Meil
Our technician was on time, courteous, and professional, doing our spring tune up and cleaning of a/c.
Sandy Bailey-Hennessy
The technician was excellent! He even made sure he shut all the lights out behind him! I've never had that before!
Leonard Gaspari
Carmen LaCassa A.W.E. Plumber did a great job fixing my plumbing problem. I recommend A.W.E. for the jobs you need done.
Dennis Klein
I had a issue with my furnace performance another company was not able to properly repair ! AWE was on time went to repair the problem at hand corrected the problem and the charge was reasonable
JoAnn Catanese
Wonderful customer service and 2 AC installation was completed perfectly and without mess. Highly recommend this company!
Earl Guir
The service provided was excellent. Kudos to the technician Dominic…
Jean
Ihave been a customer with A.W.E. for over 10 years now and I find this company and their employees to be very courteous and professional. They always give excellent service!
C Lo
The technician arrived on schedule, much appreciated. Also he was knowledgeable and explained in detail what my system was in need of.
Shannon Meurer
Our technician was incredibly thorough, honest and helped me understand the options we had. Highly recommend!
Carolyn Simek
Very pleased with the service I receive from AWE. I have been a customer for many, many years. Highly recommend them.
Tom Chambers
Have used the company since 2003. Always friendly and very reliable. The staff are great. Ethan is awesome
J Koch
Josh is very professional he was very nice and I am sure a great asset to AWE I will use AWE for all my heating and ac needs
J Koch
Ken Scott
They are very professional Daryl is the best service tech I have ever dealt with.
koun park
Jim was very punctual and polite. Took time to explain services that was being performed and few other pointers as well. Pleased with service.
Jakob Imhoff
Everyone here is super thoughtful, professional and very easy to work with. We always get top grade service and all of our questions answered.
Judith Polanowski
He arrived, serviced our furnace, changed the filter. He was polite and didn't make a mess, ad always.
Trudy Hernicz
On time and excellent service. We would like today’s service technician to be our permanent technician.
Rich Daly
Notifications accurate and timely. Service tech pleasant, knowledgeable, and efficient. Information offered without asking, recommendations honest and concise.
Alice Kaufman
We have been using AWE for close to 10 years. They installed our heating/air conditioning system and keep it running!
Todd M
Jon and the AWE team were professional, thorough, and answered my questions throughout the furnace maintenance.
Matthew Kleisch
Great value. Easy to schedule. Excellent communication. Love the yearly HVAC inspection package.
Frank Villela
The technician was ver efficient, polite, professional.he did an excellent job.
Laurie Baete
Jim is always on time and very thorough. He makes recommendations without being pushy. I highly recommend AWE and Jim.
Rebecca Tapp
I highly recommend AWE! Their office staff is courteous and helpful, their technicians are professional and knowledgeable, and it has always been a positive experience for anything you may need!
Michael Sandacz
Very good professional service, very responsive, and able to offer a solution custom to my situation.
Terry Irvin
As usual, the worker was pleasant and professional. The work was completed quickly and competently.
Ronald Fogle
Awe has some specials that are almost unbelievable. I have waited almost 2 years to replace my old ac but with deals like this I couldnt wait. Thanks
Isolde Schroeder
They were efficient and price was right. The best part about this business is they let me know the service person was going to be late.
Michael Diana
Peter Jackson with AWE is a skilled technician and I would recommend him for your heating and air conditioning jobs for your furnace!
Steve Hastings
AWE's devotion to prompt, friendly, courteous, and helpful customer service is exemplary and should be modeled by every company providing service to the public, that's how good they are.
Rick E.
Always satisfied when they come to check on the heating, or air conditioning, always professional, and thorough.
Jamie Nunn
Friendly people who are willing to go the extra mile to help! I never leave reiviews, but I was so impressed with my experience from the moment I first called.
Angela Mannino
Fantastic. They came on time and worked efficiently. Friendly and professional! The vents look amazing and are well done! Thanks!
Roy Flynn
Woke up to cold house this morning at 5:45am Called them when they open at 7am and by 8am they were here and we are warm again! Thanks for taking care of us! They go above and beyond your expectations!
Ayesha Khan
Excellent and prompt service. Have used AWE for almost 20 yrs!
Jeff Stoltfus
A.W.E. always does a good job. Very professional and helpful service. Ethan did a great job.
Nadine Allee
Gary thoroughly explained all the systems they had to offer along with the differences. He left me completely informed so I could make the right decision.
Dan Ralphson
Carmen from Air. Water. Energy. Was right on time and very knowledgeable and professional. Carmen explained everything and did not try to sell me things I did not need. I would recommend them to anyone.
Carla Tillman
Staff professional, respectful and always knowledgeable
Pat Ferraro
Technician was very respectful of Social Distancing. Very professional and thorough.
Patrick Grace
AWE is Awesome! Quality work responsiveness and professionalism.
Jorge chefhadad
The maintenance person is very professional and attentive to questions and concerns about the system.
Donald Vendl
Very good technician. Hope he stays on our account
Sabine Held-Perez
From scheduling to service every employee of this company was super friendly, personable, professional and got the job done.
Lorenz Vetter
Technician found and fixed the problem quickly and also found and fixed the underlying cause of the part failure. Very professional and effective.