Reviews of Teays Valley Service Experts. (HVAC Contractor) in Charleston (West Virginia).

Teays Valley Service Experts

769 Reviews

394 Comments

HVAC contractor

HVAC contractor

3744 Teays Valley Road, Hurricane, WV 25526, United States

Description

Information of Teays Valley Service Experts, HVAC contractor in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Teays Valley Service Experts

Reviews of Teays Valley Service Experts

Lewis W.

Great work, our Technician Gary has been to our home a few times and each time he has done great work. He is very professional, courteous, and friendly. This time it was just a furnace tuneup, and he did it very efficiently and informed me of the work he did. We have been using Teays Valley Service Experts for several years and have always had great service and response time. I have recommended them to several of my friends, so don’t hesitate to give them a call if you need heating-cooling work or a new system.

Rachel Stefanini

Nathan and Levi called when they were on their way and arrived promptly. They wore protectors over their shoes so our floors would stay clean. They were friendly, polite, and knowledgeable about our plumbing problem. We received our estimate within minutes and upon our approval, they began fixing the leak under our kitchen sink. The work was complete within a reasonable time and they checked their work to be sure there were no problems. They cleaned up after themselves which was a very nice touch. We're convinced that Teays Valley Service Experts are the folks to call when our plumbing and HVAC needs repairs. Very satisfied and highly recommend!!

Bill Ford

Grant was my technician. He was technically strong and had excellent people skills. He fully explained everything he was doing and was patient with all my questions. Grant was very polite, respectful and easy to talk with. He was an excellent representative of the company, and his service exceeded my expectations. Thank you.

Samantha Lewis

Everyone is always professional but super friendly at the same time. Grant was amazing and I wish all businesses had employees like him. He has amazing customer service skills, is easy to talk to, and answered any questions I had. He really goes above and beyond.

Scott Haas

We had a water issue in the house where the water was backing up into drain. Call to insured on Saturday and they were out here Monday morning. Luke was the lead employee and went above and beyond trying to find out where the issue was. Luke was able to find the issue after “snaking” drain and downstairs toilet and using camera and it was 120’ from the drain. Luke was able to pinpoint the clog. We did not have a clean out and he suggested a clean out to reach this problem and to help if future problems. They dug down almost 7’ to locate the pipe and installed a clean out and the clog was still there but not from clean out to house. Call to local public service district and they came and used hydro jet to get the clog removed in their end, which ended up being exactly where Luke stated it was, and underneath a city street. Would 100% use then again. They were professional and Luke went above and beyond in my opinion to help us locate and fix the issue. Great employee!!

James Smith

On this date,Technicians provided me a courtesy call prior to arriving promptly to my residence to complete a Seasonal maintenance tune-up on my system. They provided excellent thorough services and displayed very very good customer service skills. One of the technicians, BryceBates, a training technician Received excellent on-the-job-training instructions from his apparent supervisor. I would highly recommend this company to anyone who was is interested in receiving such services.

TA Barton

I wanted to provide an excellent review for the service I received today. Grant was able to troubleshoot and fix my heat pump issue very quickly. He was professional, friendly and very informative with the repairs he made.

Kathy Talley

Dana, Bryce and Christian came to tune up my furnace and their service was professional, though and quick. They helped adjust the air flow for comfort upstairs. I highly recommend Teays Valley service Experts.

Deb Hatfield

Grant was a very courteous and confident young man who listened to my comments knew exactly what to do serviced both systems, reset upstairs thermostat made sure it was functioning properly and made sure all my concerns were addressed. I felt like we were in good hands when he left. He is an awesome guy!

Julianne Barker

Matt and Logan did fantastic work for me today installing a new hot water tank and gas line from my HVAC. They were very nice, professional and did a great job. Super thankful to have such great service from Teays Valley Service Experts!

Robin Kennedy

Grant and Austin were absolutely great! They explained everything to me and were very good about answering any questions 🙂. I would like to request to have them back everytime I get service. Totally awesome! …

Charli Dawson

Our technician, Drew, came out and helped us with an ongoing issue that we have had! He called 30 minutes before to let me know he was coming. He was very friendly and professional as he worked to fix our problem. 10/10 recommend requesting him because of his outstanding customer service and professionalism!

Ron Chin

Great service with good people who have a great attitude. Knowledge, friendly and informative. Our techs ( Drew & Misty) Kept us up to date & offered new services & products without being “ pushy”. I highly recommend this company.

The Weekly Pulls

Christmas Ehe came and we didn’t have any heat at all, not even our emergency heat would work. Teays Valley are my trusted HVAC team and this is why. Grant was very knowledgeable in his profession and knew what was wrong almost immediately. Whoever built our home didn’t install the thermostat correctly, and didn’t install a thermostat compatible with our unit at all. He was friendly and we talked almost the whole time. Austin was with him at the beginning. He’s an old friend from college and was very knowledgeable as well. I’m so thankful for this company and great workers they have. We have a 1 year old and I was very worried. I’d recommend them for anyone.

Possum

Luke from Teays Valley Service Experts was courteous and professional and did spectacular work to save our water heater, and gave me some good water heater care tips as well. Grateful for his time, experience, and service!

Zachary Hickman

We had a sink completely backed up and wouldn’t drain at all. We tried to fix it ourselves and couldn’t get it done. Luke came out, diagnosed the issue, and step by step troubleshooted the problem. We had old galvanized pipes that connected to the main line that were completely blocked. He replaced the pipes same day, put everything back the way it was, and cleaned everything up. He really went the extra mile and we are extremely grateful. We would recommend Luke to anyone!

Margaret Y Brown

I absolutely love doing business with this company as I have had all positive experiences with them. Tim, Dana and Alex provided excellent service to my HVAC system as well as installing exhaust pipes. They are always on time, super friendly and provide wonderful service, you never have to second guess their work. I always see Teays Valley Service Experts in my neighborhood and now I know why, they are an awesome business!

Juliette Wiles

It's hard for me to find enough superlatives to describe this wonderful company. Christian and Dana were super-knowledgeable, highly professional, and personally delightful to work with. Service Experts wrote the book on creating a great customer experience. All this and great pricing too. A+++++++++++++

Michael Circle

Luke was very professional and knowledgeable. He figured the plumbing problem through many obstacles created by line layout and physical barriers. Great service.

Aakash Vaghela

Alex was great. Quick, efficient, and great at explaining everything. He cleaned up after himself and was very respectful of our home. Highly recommended.

Patricia Price

Misty and Eli did a wonderful job for maintenance and also told me of new services that the company now offers. Both of these employees were very courteous and pleasant to work with.

Stacie Hupp

They fit us in last minute and correctly fixed repairs done by any company last month. Both techs were polite and professional. We will be using them in the future for our home repair needs.

Rebecca Lilly

Chuck & Misty performed a tune up on my HVAC unit today. Both of them were courteous, thorough and efficient. Highly recommend both of them.

Dolores Brown

I have been using this company for two decades. Always good service, quick response on emergencies and fair pricing. Misty and Eli were great today.

Maria DeRaimo

I have used them twice in the past week, once for a clogged sewage drain and again for a hot water tank problem. A technician named Luke came out both times, and was fantastic! Was very professional, friendly, prompt about doing his job and extremely thorough with fixing things correctly! This company will definitely be the one I use for future repairs. I HIGHLY recommend them!

Tom Mossburg

Jeff Beaver was out and as always has done an excellent job. He is the best out there very honest and enjoy the job he does.

Kevin Whited

Can count on and trust TV Service Experts. Prompt, responsive, and honest. Drew came to visit today and did a great job!

John Wolf Jr

Bryce was on time, did a great job seemed very knowledgeable and was also extremely nice and easy to talk to.

Charles Coll

Nathan and Josh were extremely professional and nice while clearing my kitchen drain problem. I would highly recommend this company.

Sondra Stallard

The air conditioner stopped working at my father’s home and he is 98 years old. I called around 7pm yesterday (06/23) and was promptly routed to Darius, a call center representative. He put in a notice to Teays Valley for priority service because of the excessive heat and my father’s age. Today (06/24) by 10:30 am, the outstanding service technician, Jeff, called to let us know he was on the way and he arrived by 10:45am. The air conditioner was promptly repaired and now is working great. Jeff stayed to ensure that it was providing the cooling appropriately. Not only is he an outstanding and knowledgeable representative for this company, but he also is very personable and nice. I highly recommend Jeff and this business. Their prompt and responsive service is much appreciated.

Samantha Henderson

Update 1/31 Chuck and Misty were very kind and professional during tune up visit, appreciate their service! Jeff has been the service technician for our AC heating unit several times. He is professional and kind, willing to help out and answers all of our questions. Thank you Jeff!

Bobby Dobson

Bryce was very professional, had great attention to detail and was very punctual.....Teays Valley always does great work

RE Photo

Technician Bryce was on-time, professional, and courteous! Took the time to inspect both indoor and outdoor units thoroughly…

Mary Taylor

Our technician, Drew, was very efficient and pleasant to interact with. TVSE always does a good job.

Priscilla Taylor

Alex was very courteous and knowledgeable. He had my heating unit repaired within one hour.

Paul Sheets

Gary was knowledgeable and answered all questions about our system. Would recommend him for all service jobs.

Charles Bowles

I called Teays Valley Heating and Cooling to check out my heat pump. Within a few hours a service technician was on his way. Jeff Beaver, the technician, did a thorough inspection and worked diligently to repair the heat pump. Jeff deserves a five star review as he demonstrated a professional attitude, explained what needed to be fixed and was very knowledgeable about his work. Thank you Teays Valley heating and cooling and You Jeff for your prompt and efficient service.

Cathy Ellison

The outside unit of our heating/cooling appliance was covered with ice. I called Teays Valley for help. The service worker inspected our unit and found the problem. He explained the problem to us and told us that he ordered the necessary part to fix our unit. He told us he would return to install the new part when it arrives.

Pam Belt

Dana and Grant went above and beyond to resolve an issue we had with our RUUD app. They were friendly, courteous and professional and obviously very knowledgeable.

Scott Ash

The technician, Nate and his associate , installed a new sump pump and completed in a very short time Both technicians were very nice and I am pleased with the job they completed

Steve Witt

Gary Boggs the Technician called before arrival to notify me that he was on his way. He check over my system and found it to be in good condition. Pleased with the service. Thanks Gary

Kevin Followay

Jeff (the technician) was on time, knowledgeable and friendly. He diagnosed and fixed my unit in a timely manner. I would definitely recommend him.

Krista Nutter

Rick was on time, professional, and very helpful. He took the time to explain everything and the next steps to fixing our upstairs heating unit.

Rebecca Farley

Bryce came out for my bi-yearly inspection, he was very thorough checking my heat/air system and explained all findings.

Erica Witt

Gary and Dana came out this morning to troubleshoot my system,, they were excellent, told me exactly what was wrong.explained my options.. Great First Impression!!

Cheryl Stuart

Eric and Logan were recently out to perform the winter check up on our systems. They were friendly and very professional. Explained everything in detail.

Scott Klinebriel

Drew, Teays Valley Service Expert, done a fantastic job. He was extremely professional, helpful, and answered all of my questions.

blake rasnake

Bryce and his team were very helpful and made great suggestions to help improve the life of our HVAC system.

Alfredo Daniel

Grant was thoroughly professional as well as cheerful and informative. I appreciate good customer service like this.

Trish Blatt

Jeff was super nice, clean and knowledgeable. He came out within the same day to check our a/c and had a coworker come straight over to give us an estimate for a new unit as the old one was over 15 yrs old and rusty and the Freon was no longer available. My new unit will be installed this Wednesday, I love that it will be installed in days instead of weeks. Would definitely recommend to my friends and family.

Steven Cyrus

I have used Teays Valley Service Experts on multiple occasions for repairs and maintenance. I have had several different technicians and all have been professional and take the time to explain. If they can help you out on the price they will. Jeff was great explained it all and was quick to get the AC going again. He actually remembered me from a service call a few years ago. Thank you!!

Kacy JS White

Jeff came out on a Sunday to help with our AC needs on an incredibly hot day! He was very nice and got to work quickly and was able to give us all the information we needed on replacing a unit and fixing another. Would highly recommend him to anyone.

Breck Reishman

Respond quickly to problems and diagnose and fix each time well and for fair price. Convenient monthly pay for regular maintenance at good price. Today Tyler showed up on time, was very courteous and explained things in layman’s terminology. He was quick and did all expected. The representatives are always nice to work with

Vanessa Waggoner

The people I worked with in this company (the manager-Mike, my sales person, Robert and the 2 installers) were professional and courteous. Before the installation, Robert and Mike answered all of my questions and were very knowledgeable about their products. When my heating and air unit with complete duct work were installed, there was never anything left on my floor, my walls or outside where they took the boxes apart. They were efficient and kept my house spotless. I would like to thank each one of them for making this easy for me. Everything is working perfectly and I could not be happier.

Karen Finley

We had an urgent need when our A/C went out and Teays Valley Service Experts were able to work us in on the same day. Jeff was polite, professional, and prompt! He had the replacement parts and fixed the problem in less than an hour, all while explaining it to me in layman’s terms I could understand. I am so grateful for this knight in shining freon!

Daniel Taaffe

Professional service by Eli Roncaglione. He always has a positive attitude, when servicing our HVAC system.

Robert Goslin

It wad a very good visit. A follow up on the unit they installed. I like the fact it was part of purchase of a new unit.

Alan Ketchem

Gary and Bryce performed maintenance on our system today. They were very knowledgeable and courteous and willing to explain what was needed and what the did.

Randy Summers

Worked hard to get my sewer line open,very knowledgeable and honest about the job they were doing. I would ask for Jeff and Luke next time anybody uses them.

Chloe Erwin

Jeff Beaver did an amazing job at fixing our AC unit. It’s been out for a day and he got it started back up within 30 mins! So thankful for Teays Valley Heating & Cooling!

David Ball

Drew is always professional and efficient. Our dogs just love him.

Adam Ketchem

Came home from an out of town trip to a broken AC and a 86 degree house. 1 phone call and 45 minutes later, Jeff was at my door and had my AC back up and running in just a few minutes. These guys are awesome, from the initial install to taking great care of my heating and cooling system. I would highly recommend them for any of your heating a cooling needs. Thanks Jeff!

Martin Nicolay

Jeff came out and quickly diagnosed the issue. He got us set up with a fix and we are happy to do business with them again. And again.

Jeanine Cruey

Jeff did a great job servicing our ac unit. He found we were low on Freon and replenished that. Very courteous and careful in house to not make a mess. Would give him a five star rating. Top notch.

Jerome Hill

Teays Valley Heating and Cooling expert Drew did a great job explaining everything I needed to no pertaining to my indoor and outdoor unit thanks again

Heather Clark

Jeff and Logan were very friendly and professional. They performed the maintenance quickly and advised me of any services and products they recommended. Great customer service.

Mike Eldridge

Bryce was very professional and thorough. The exact service I have come to expect.

Russ Geis

I have been working with TVHVAC team on an issue with my outside unit. Jeff Beaver has been fantastic to work with in helping ensure I understood why unit was not functioning properly and also what fix was required. In today’s world it is difficult to find a company who provides excellent customer service, service repair, and showing up for scheduled appointment. I would recommend TV and ask for Jeff!!!!

Donna Wattie

Nathan and Levi gave me excellent service, very professional and answered all my 20 thousand questions.

Barbara O'Byrne

Grant was fabulous. Efficient, knowledgeable, courteous. Could not ask for a better technician.

Brenda Shamblin

Gary is a knowledgeable, friendly and experienced tech. Does an amazing job and explains things in ways that everyone can understand.

Jessica Williams

Gary was polite and professional. He was in communication and arrive on time. He even made me smile.

Xman Luke

Today, Bryce was the service technician who inspected the furnace for our semi annual inspection. He was very courteous and professional. He explained what he was inspecting, and offered suggestions related to improved owner maintenance in between service inspections. I would recommend them for their services and products. Each time someone has been here from their company, they have been on time, professional and courteous.

Ralph Farmer

They are the best Drew the tech was very professional and knowledgeable and the visit was quick and thorough.

Mariana Lanata

Bryce and Misty came to our home for an inspection. Both were so nice, polite and thorough.

Aaron W Johnson

Leon and Nathan did a great job. Highly recommend these people.

Lisa Ramey

Gary was very patient, meticulous and knowledgeable with a great personality ! Very happy with his service call

Tom Vasale

Always professional and on time. Excellent service. I was surprised to learn, yesterday, that Teays Valley Service Experts now do plumbing. I had a leaky shower valve and they came out the next morning to repair it. Luke, the technician, was on time and professional. The problem has been solved and my tenant will be very pleased, as am I. A different technician, Drew, did the routine HVAC maintenance yesterday in two of my rental units and replaced the capacitor in one of the furnaces. He, too, was on time and professional. Teays Valley Service Experts is a wonderful company. Very reliable.

Laura Conner

Christian and Eli replaced a leaking coil on my heat pump and a/c today. They were professional, called on their way, and listened about what entrances to use so our dogs wouldn’t get in the way. Everything worked great at completion. Very friendly and informative. Will use again. Teays Heating and Cooling kept me informed with all the updates needed to fix my unit.

Kim Boyle

Drew thoroughly c hecked both of our systems and did a great job!

Randy S

Have to share what exceptional service I received from Teays Valley H&C. I can always reach a CS associate right away, which is rare these days. Technician Grant who performed the maintenance of our furnaces was super polite, knowledgeable about our specific units, cleaned, changed the complicated filters, and got us all tuned up. Really appreciate the caliber of technicians like Grant who are courteous & respectful, entering our home, and feel 150% confident that he has covered every aspect of maintenance to keep us up and running for the winter months ahead.

Lokiv 5

My husband & I came home late Friday night to find that our AC had gone out while we were at work. The upstairs got up to 80 degrees, and we were miserable. We put in a request with Teays Valley Heating & Cooling around midnight and got a call from Tyler first thing early Saturday morning. Tyler quickly determined what our problem was & how to fix it. He got us back up & running (and cooled off) within less than an hour, AND he signed us up for the Maintenance + membership so we can get regular tune-ups. Our heating & cooling system is old and will need replaced soon (which we’ve known for a couple of years). Tyler was kind enough to go ahead and talk us through some of the steps we can expect to take in the future when we’re ready to replace the system. When that day comes, we’ll definitely be going thru Teays Valley. Overall, we had a great experience - fast response time, fast fix, kind technician, and a good price.

Larry Pethtel

I have been using Teays Valley heating and cooling for probably a couple of decades at least. Yesterdays visit by technician Jeff was typical in that I felt like he was doing a thorough job of maintenance on my AC unit and evaluated its ability to continue to do the job it was made for in an accurate manner. I could tell that Jeff knew what he was doing and I felt comfortable and confident with the results of the maintenance visit that he performed.

Winifred Egenstafer

Eddie was vey efficient and thorough doing his job. A very professional employee. A pleasure to work with answered all my questions patiently and so I could understand. Thank you for great service experts.

josh Stewart

Jeff Beaver was our technician and he was incredibly professional and polite. Explained exactly what was going on with our system and took care of our issue. Prompt and courteous as well. I would highly recommend.

Katy deBlecourt

Bryce was very complete and clear about everything that the system needed. Very polite

Eric Hale

Jeff Beaver arrived on time and quickly diagnosed the issue with my air handler. Jeff has been to my house on several occasions and he is always very professional and friendly. He is very trustworthy and an asset to Service Experts.

Sue G Chapman

Tyler Breeden was amazing and extremely knowledgeable and helpful with scheduling our vent cleaning! Changed filters and routine maintenance on both systems! Thanks Tyler and hope you remain as our maintenance person!!!

Tina Green

Christian was so kind and quick to solve our heat pump issues and answer all our questions. Appreciate his help!

Doug Keeling

Misty and Chuck were very knowledgeable and professional. I enjoyed the courteous visit for my HVAC tune up. Very personable and nice. Hope they are on my next tuneup!

Kenny Kingcade

Drew and Misty did a fantastic job! Highly recommend.

Ruby Lewis

When I discovered problems associated with my all electric heating and cooling system not being installed properly causing the duct work to break apart, leaving me with inadequate heat, and too many issues to mention, I called Teays Valley Heating and air conditioning. They checked out my system failures promptly the same day I called on 12/9/2021. Long story short: They checked everything, including my water heater issues. On Saturday, 12/11/2021, they arrived on time to install a new water heater, heating & cooling system, and replace the duct work. They worked all day until 7:00pm without stopping. Team Leader was "Wayne," who had two other technicians. Main person in charge was "Michael." I have never seen anyone work as hard as these men. Taking out the old broken materials before they could install new equipment. They all were friendly, courteous, and professional. They made sure all was installed to my satisfaction, & everything was working as it should. They hauled all the debris away, and cleaned up "Everything." I definitely highly recommend Teays Valley Heating & Cooling to anyone in need of these services. I look forward to working with them as they will maintain what they installed, changing filters draining sediment from water heater, plus more items under their "Advantage Plan!" I am so grateful to know I can rely and depend on the wonderful experts at TVH&C!! Ruby Lewis

Lois FauBer

Technician called before arrival and was timely. He was professional and courteous

Joe Troubetaris

Grant found our issue quickly and was able to repair it! Thanks for getting our heat back on!

Tim Taylor

Good work done quickly. Installation was the following day. Everyone was polite and professional. Highly recommended.

Sarah Morgan

Tyler was professional and trustworthy. His assessment was through and he did not try to gouge us. Our pocketbook was as important to him as it is to us.

R W

Called this morning and I had service tech Jeff show up this afternoon to take care of our A/C issues. We will use TV heating again!

Joe Patrick

Eddie came out and did a wonderful job. He explained everything and got my a/c working perfect until I could get a leak test done. Would totally recommend.

Larry Taylor

The after hours call service made it very easy to schedule an appointment. Eddie called on his way to our house the day of the appointment and arrived early which was a nice surprise. He had the right tools for the job, quickly diagnosed problems with both of our units and had the parts needed to get both units working without delays or additional trips. I felt like Eddie was very knowledgeable and he was very professional & polite while explaining the work he was doing to me. I definitely recommend Teays Valley Heating & Air Conditioning. I only wish that I would have known about them sooner.

Lea Mitchell

Jeff Beaver has been to our home a couple of times and is always professional and honest. Overall good fella and good company!

Betty Leonard

Jeff Beaver was extremely professional and trusting. He showed me the damaged part and replaced it promptly with a new part. Teays Vallry Heating and Cooling is a top-notch company.

Paul Konstanty

Service tech Bryce was very professional and friendly. Highly recommend

Heather Raines

Jeff Beaver was awesome!! Performed routine maintenance on the A/C system, signed us up for the maintenance program, and answered all of our thermostat questions. Thanks Jeff!!!!

Dustin Smith

Drew did a great job! Was timely and helpful.

Marilyn Trout

Bryce Bates was very courteous and professional.

Sara Foster

Eddie was a huge help in figuring out our condensation line issue. We've had multiple people from other companies come out and they have not provided the level of service we received from Eddie. He explained everything thoroughly which I truly appreciate. We will be sticking with your company from now on! Thank you!

Sean

Adam at Teays Valley HVAC has always taken good care of us. The entire crew is knowledgeable, professional and has provided our family with the best quality of service for 40 + years.

Matthew Nutter (Dagtak)

Misty and Ricky came by and performed a repair to my upstairs heating unit. They were very friendly and professional and made sure that they found the root cause of the issue with my unit, and brought it back up to a serviceable level.

Joseph G

Jeff Beaver was very professional and quickly diagnosed and fixed my issue. This was the first time I've used this company but it won't be the last. Eddie did a great job cleaning up my system in August 2018. Professional and knowledgeable. Would highly recommend.

M Fore

Jeff Beaver was my tech, he was professional, on time, and did great quick work. Couldn't have asked for a better experience. Thank you again Jeff!

Kyle

Between the installation and maintenance process these guys have been nothing but kind and professional. Jeff Beaver was our tech today and he is an absolute professional. He took time to explain what he was doing and why he did it. He was cautious and careful post covid and at the end of the day he left and everything was working. I can't recommend him or the company enough. Truly top tier professionals.

JandK Adkins

Additional Review - Jeff came out to check to make sure our A/C unit was running up to par. With the excessive heat it seemed to be working harder and not as efficient as in the past. He had everything checked out in no time. Just the nature of an older unit in the high heat. Also having trouble with the unit when on generator power. After determining the A/C was fine, he recommended that I get in touch with my installer to have it looked at. Original Review - Woke up at 6:00 am to find that our gas furnace wasn't putting out heat. After checking the gas supply into our home using our gas cooktop (which was good), I decided to give these guys a call. My father has been using their service program for a few years and had just had them out to fix an issue he was having. I remembered when he was telling me about it that it was a 24/7 service. With that in mind a gave them a call and to my surprise they said they could have someone there by 8:00 am that day! They sent Mr. Eddie Donald to our home. He got here early, and had the problem assessed within about 15 minutes. Mr. Donald was very informative and took the time to explain everything to me and made sure I approved of his plan to fix the issue. After fixing the issue, Mr. Donald sat down with my wife and I to once again explain in detail each item that we were being charged and why. I highly recommend Teays Valley Service Experts for your heating and cooling needs!

J Saul

Quick response time. Less than 24 hrs from call in to being fully repaired. (They were sorry they didn't have same day available yesterday!) Professional and pleasant to work with. Eddie explained everything very well which made forking out $600+ in repairs a little easier to swallow. Look forward to seeing him in the spring for our maintenance.

Joseph Reppert

Drew came out today. Did an outstanding job! I appreciate all the support and routine maintenance you guys provide!

Nathan McClay

We recently had a new heating AC system install. Jeff Beaver is always very friendly and professional when he services our unit. He helped make the old unit work for us until we could get the new one installed. Mark Holstein took plenty of time to explain our options, and explain it all so clearly. Tim Miller and Mike Chapman installed the unit, and were courteous, and cleaned up after themselves thoroughly. The unit looks good and is working well. We are very pleased with all those we have come in contact with at TVHC.

Pam Thomas

Great service. No waiting and they were courteous and professional.

Jonna Wilson

Maintenance Technician, Gary was extremely thorough with exemplary customer service.

Jeffrey Lanham

Teays Valley visited us today for one of our general maintenance inspections and service. They always do a great job and are always available for you 24/7 if need be. Jeff Beaver was our tech today and lives up to the quality and great reputation the company has. He is an excellent technician and great guy in general.

JonnyMacVA

Teays Valley replaced my gas furnace and AC. Tim Miller and Brad Taylor were very professional and did a fantastic job. They answered every question I had and worked extremely hard. They both went above and beyond. I'll definitely reach out to Teays Valley Service Experts again. Thanks guys! On 18-Jan-2022 Justin came to perform a tune-up on our furnace and he did an excellent job. He worked hard and was very professional. We are always pleased with the service from Teays Valley Service Experts.

T Eubank

Eddie did a great job with our maintenance check up. He explained everything and gave us great advice. Very professional and friendly. He is another great reason we choose Teays Valley Heating and Cooling Service for our home.

Debbie Stevens-Sears

Ricky and misty friendly and very informative. They went over everything and showed me things I didn’t realize in my maintenance. I appreciate this service every 6 months. Thank you! 😊 …

Dennis Layton II

Eddie was very professional and he really knows his job well! It’s easy to tell that he’s a veteran HVAC guy. He fixed my problem with the AC and diagnosed two other problems that I didn’t even know about. I highly recommend him for any HVAC issues.

james lawson

Grant came out on Christmas and quickly fixed our furnace problem. Thanks very much!

Chris Kyser

Jeff Beaver was kind courteous and very professional. Will definitely be using their services in the future!

Mike Jacobs

Very reliable company with a great services always on time great products Very professional very knowledgeable on product and operations

Leonard Canada

Eddie the service guy showed up on time and was very professional and friendly. Straight to work, looking at the codes and did a good job at diagnosis and kept me informed every step of the way. I would highly recommend Teay's Valley Service Expert. The employees are polite and friendly and are really an expert of what they do.

Brittney Fellhauer

So thankful for this company! Eddie came out to our home today and fixed our issue in a professional and timely manner! I spoke to Trina in the office and Eddie, and they were both very kind and knowledgeable! I definitely recommend Teays Valley Service Experts.

Daniel Woods

Fantastic work! Contacted in emergency at 7 AM and had A/C again by afternoon! Rick did a fantastic job and couldn’t be happier!

Georgeann Underwood

Eddie was more than helpful !!! He is one of the reasons I stay with this company for all my service. He is kind, informative, and so very helpful. As long as he is employed I will always be a fan.

Nicole West

Service was great. Prompt and professional. 10/10.

R Cobb

Huntley and Jeff were prompt, professional, and worked continuously to fix my issues. They kept me informed, and reviewed all work with me. Thank you for keeping me involved and being professional.

Del Chrol

I have never had a bad experience with them. They are prompt, precise and value being direct. When John sold me my system he knew everything inside and out, didn't try to up-sell me beyond what I needed. Today Eddie came to do the maintenance, he took as long as it needed, had a ton of useful advice, and was personable as could be. I always recommend them to my friends and neighbors, I recommend them to you without reservation.

Matt Felix

Eddie was my tech today and had an excellent turn-around time. AC faultered over the weekend and he was out and had it running again first thing Monday morning. This is a good company with a good reputation. Side note: Months back, one of their drivers even politely stopped to let me make a left turn across traffic on Teays Valley road (this was actually the reason I called them first and I’m glad I did.)

shawn henson

Eddie came out on a Sunday . He was very polite and knew exactly what to do! He explained things to us and sold us the maintenance plan! Eddie stated that his daughter Lohoma had the same unit and house as us, so thankfully he had the right tool in order to fix our issue! Highly recommend!!! Thanks so much Eddie !!!

Stephanie Bragg

Eddie was so friendly and helpful. He provided professional and timely service on our HVAC system and wore a face mask to protect us.

Sue Morris

Teays Valley Service Experts do a wonderful job! My new heating and cooling system was installed in one day with great results. The installers, Wayne Hall and Michael Chapman were very professional and never slowed down until the job was finished. We love our new system and the quietness. Highly recommend this company.

Kale Family

I was very pleased with the work and service professionals. Justin and Ryan did a wonderful job. Hope they are available the next time I have to have my ductwork cleaned! Tammie Kale

Jason Spears

Great workers and on time and did great work at my house and will use them again

Denise Higgs

Excellent service delivered by knowledgable technicians. The office staff offers exceptional customer service. I am never disappointed by Teays Valley Service Experts! 2/8/19- another great visit from Teays Valley Service Experts! Thank you to Eddie for all the great information on keeping my equipment functioning at peak performance! I highly recommend this company!

Timothy Dunlap II

These guys are amazing! Eddie was awesome! Called, and was immediately called back before I even got off the phone with the call center! I highly recommend these guys. I even bought the maintenance program, so hopefully this doesn't happen again, but if it does, I know these guys will take care of me.

cesar lopez

Bryce did a great job very personable

Danny Johnson

To everyone out there needing service on heating and air conditioning, I would like to say Teays Valley Heating & Air Conditioning really are living up to their advertising as “Service Experts.” Jeff Beaver was our service technician, and displayed a very high level of expertise and integrity. He arrived at our residence in only 2 hours after being a first time caller for service. He worked very quickly in 93° temperatures to get us back up and running, and had our unit fixed in about an hour.

Russ Blank

Eddie came to the house and diagnosed the problem quickly and efficiently. Eddie wore his booties when entering the house being mindful of cleanliness. Eddie was very polite and knowledgeable of profession. He provided us tips on the unit if the problem ever arises again. Thanks Eddie for your fast, friendly service.

Teresa Bailey

Great service! I called at 4:30 PM and the technician was at my door by 6:00 PM! Eddie is kind and professional. Fixed the error on my cooling unit and got everything working again. Since meeting John when I started looking to buy a new heating and cooling system to this service call, Teays Valley Heating and Cooling has been top notch!

Arlene Noble

I am so glad I called Teays Valley Heating, to repair my heating/ air unit. When I called the office, the lady that answered the phone was very kind and helpful. When I explained my problem, she was sending a repairman out that evening. I explained, we were on our way out the door for an appointment. We worked it out for my schedule.Eddie came today. He introduced himself, immediately put on his blue shoe coverings. He was very professional and very friendly. We explained our furnace problem, he went straight to our new Nest thermostat, told me what the problem could be, and fixed it. He then checked the vent, then the furnace, to make sure the problem was fixed. Bravo, hats off to Eddie. We even bought the maintenance plan they offer, they will check and maintain the unit twice a year, spring and fall. Thanks to Eddie, and Teays Valley Heating, no more worries about this unit and my Nest thermostat.

Earl Allen

Eddie was one of the best service technicians I have had the pleasure of dealing with over the years. He was very knowledgeable and extremely through. I appreciate how quickly my appointment was scheduled considering the heat at this time of year.

Katie Smith

Our AC went out the hottest weekend of the year so far, I called and they sent Jeff out the next day. He was very prompt and knowledgeable. He was able to fix our unit within 30 minutes.

Jill McIntyre

Eddie come today to provide servicing and remembered my house and its issues. He explained and showed me details about why he was making the recommendations he made and was a pleasant and knowledgeable guest. Keep up the great work, TVSE.

Virginia Diane Plumley

I want to give Eddie Donald a review. He went beyond what other Teays Valley workman have done. He answered questions I had about my humidifier and furnace, cleaned the outside air conditioner. was prompt, and in general really nice and knowledgeable man. Thanks so much for sending Eddie. Virginia Plumley

Alex Moore

I called for a winter tune up on my furnace. I saw they were having a winter special and were close by. I scheduled online which was nice. They called to confirm prior to the appointment. Then they called two hours before they were scheduled and asked if I would like them to arrive early. Caleb Smith came out and was in and out in now time. He has the furnace working like a dream in no time. The price was excellent!! He was extremely friendly and knowledgeable. He asked to ensure I have a CO2 detector in the house which I do. I was genuinely impressed by the service. It is the first time I have used them but it will not be the last. They have gained a customer!!!

David Wiley

We absolutely love Teays Valley Service Experts. During the pandemic, at times it's been almost impossible to get the attention of repair services. We called around all summer looking for someone to help us with our AC. Teays Valley Service Experts not only came, they did things right - They were super friendly, super knowledgeable, and super professional. We immediately joined their membership program. They've taken excellent care of our aging system, and we could not possibly be happier. They have our highest recommendation. You should absolutely use Teays Valley Service Experts!!!

rockinana J

Eddie was really good about the visit. It was a great experience. I also want to brag about Tim Miller, Randall Patton, Jeff Carr and Mark Holstein replaced old unit with new and it runs great. Super professional men.

Debra Young

Eddie was our technician and did a great job! He went above and beyond in order to make sure both our heating and cooling units were up to standard and ready for the WV 4 season in one day transition to fall.

Catina Naegele

Teays Valley Heating and Air conditioning is a great company to work with. They are prompt and professional. Jeff Beaver was the service technician that came out to my home. He was professional and timely. I felt that he was being honesty with me and the evaluation he gave our system. Would highly recommend!

Megan Thompson

I had my duct worked cleaned today by Adam. Great job, very efficient and professional. Jeff C and Tim worked quickly and got our new furnace installed during a fall cold spell. Eddie came today and quickly fixed our ac and saved us from the summer heat!

Nancy Brown

I can't say enough good things about this business! The ease of scheduling appointments- can be done online if you want, so easy! The service tech was prompt and arrived at the scheduled time. Shane, the tech, was very professional looking, polite, wore shoe covers to protect floors, was very knowledgeable, spotted the problem immediately, was honest about most economical/ reliable resolution of issue. And yes they provide service to Point Pleasant areas.

Cathy King

Well-satisfied with the tune-up and work needed today on my furnace .... Teays Valley service reps (Bryce) are always so knowledgeable and helpful

Jay's channel (Tool)

totally impressed with the company i had a problem today with my brandnew heat pump and Eddie came out and found out it was my thermostat. and replaced it now its working. i will recommended this company to anyone totally professional and will come out and they will stand behind there products period.

Cathy Cheek

Thank you! Eddie came out to look at our unit today. He was very friendly and knowledgeable. He got in working again quickly. Teays Valley Service Experts have become our go to for any heating/cooling issues.

Gary Hill

As always, my maintenance visit was performed by a professional, knowledgeable technician (by the name of Christian). He was on-time, treated our home with respect, and very thorough in his work. He was a very good representative for the company. We plan to continue using this company -- as we have for 20 years.

Jeremy Smith

Eddie did a great job of efficiently diagnosing the problem with our heating and repairing our system. He was friendly, professional, knowledgeable, and well prepared. Excellent service!

David Withrow

Jeff Beaver was responsive,friendly,efficient and talented.Known Jeff a long time and he is a wonderful human being!

Sharon Lake

The technician, Eddie, called to tell me he was on his way to my house and arrived in the time frame arranged. He introduced himself and was friendly and courageous. He thoroughly inspected the AC unit and replaced the filter. Thank you Eddie and Teays Valley for your service.

Loarie Butcher

We called and needed our furnace and AC replaced. We had someone at our home within two days to provide estimates. This happened to be on a Friday and we had the installers at our house next day, Saturday by 8:30 to install. They were great! Wayne Hall and Tim Miller were the installers who worked all day long on a cold rainy April Saturday. They did an excellent job and everything is working beautifully. They were very trusting, hard working and very thorough. You can definitely tell they knew exactly what to do and how to do it. These were the kind of installers you would want for all of your installs around your house. Thank You Wayne, Tim, John and Teays Valley Service Experts!

Sharon Kontos

We needed service during CARONA virus lock down days and this company was not only responsive but very careful in not spreading virus in our home. They gave us several choices by price point, they had the system in within 24 hours, and we had only one follow up check to be assured that all was well. The warranties on product are amazing! I was really impressed. There is no high-powered sales pitch, only a clear picture of what is needed, why it is needed and the customer decides. I think you will like this company and the quality workmanship which is done by experienced people in the heating and cooling field.

Drenda Lambert

Tm and Ryan were the best to work with. Very cautious when entering our home by wearing shoe covers. Worked hard and long on the installation. Made sure everything was clean when they left. Great personality. We have been customers of Teays Valley for years.

Krystal Gaunch

Our old furnace stopped working and Bert came out first thing the morning after we called! Bert was able to get someone out within the hour to help with replacing our unit and we ended up saving a bundle not only on the new unit, but on energy bills as well!

Tammy Brown

This company is awesome! Hottest day of the year and our air conditioner had stopped cooling. I called this morning and Eddie arrived early in the afternoon and saved the day! He knew the capacitor was bad before he even looked at it. In no time he had the part replaced and our air conditioner working as it should. Thanks Teays Valley Service Experts and Eddie!!!! 👏

Toni McCullough

Jeff, service, did a wonderful job. We knew exactly what was wrong with our unit and what needed to be fixed. He quickly set us up with a rep, Robert. Robert stopped by that same morning. He quoted systems that would meet our needs.

Marielouise Robertson

Eddie is the best! He was able to troubleshoot to get my heat back on in no time, and was also easy to talk to. He made sure I knew exactly what was going on. Highly recommend the service experts!

Darla Maynard

Caleb came out for a maintenance call on our system. Our appointment time was between 8-10, and he arrived before 9am. Got to love any company that arrives on time! He was professional and did a great job explaining our warranty to us.

Ron Skaggs

Have always had excellent service and the technicians are top rate. The 6 month inspections have been invaluable to us. Caleb Smith, who just did our inspection, did a thorough inspection on our system. He, like all of the technicians are friendly and capable. Teays Valley service experts are the best.

Tim Stern

Long time customer for my mom's house. Though I live in another State, they were responsive and accommodating. Eddie did a great job fixing the furnace and ensuring the system was operating as best that it could.

Justin Cherry

I was amazed at how quickly they had someone at my house. Jeff was very knowledgeable and very friendly. We discussed a number of different options and I felt like he gave me more than enough information to make the best decision.

James Wiley

Teays Valley Service Experts rocks. Had them check and tune both AC and heating units on a recently purchased house. The technician, Eddie (with an ie), arrived on time, was thorough, professional, and personable. In addition to servicing the units he educated me on the systems, answered my myriad of questions, and provided tips to keep our systems running effectively. Deserved more than 5 stars!!

Steven Keith

Been a loyal customer for years and have been repeatedly impressed with their work, courtesy and responsiveness. Jeff did a great job on an urgent repair this week to get us back up and running!

Mike Layne

Christian was very efficient and nice young man

Dale Hatfield

Our technician was Eddie Donald and he was efficient, knowledgeable and most importantly honest. I appreciated how persistent he was while trying to identify and fix the problem. I would highly recommend Teays Valley Service Experts based on the quality of service I received from Mr. Donald.

Barbara Lucas

Christian was our tech today and he was very polite and knowledgeable. He inspected and cleaned our HVA system and installed a new filter. I would highly recommend him for all your service calls.

Debbie Adkins

Justin was the service technician who performed one of our twice yearly scheduled maintenance. He was very kind, professional, and took the time to explain everything.

Preston Collier

Great service! Drew is polite and efficient

J B

I called for service for my HVAC blower running continually. A second more serious issue was discovered, a faulty breaker to hp which had me running on emergency heat only. I had the breaker replaced by an electrician that same day which got the hp going again, but the fan was still running all the time. A second service call was made the following day and the cause found, and the service fee for the second visit was thankfully waived being for the same issue. Both visits were same day, on time and no hassle at all. The Technicians were polite, informative, and respectful of myself and my home. This has been consistent over the years I have doing business with Teays Valley Service Experts. Highly recommended!

Jeffie L

Jeff is the man ask for him. 5/25/2022 Jeff came by today for our annual maintenance. Really a great guy and knows his stuff about HVAC for sure. He has been at it 40 years and works for the best HVAC company in the state. 12/20/2019 I would like to add to my review. After Caleb's very informative visit last week, we had our new 20 series Lennox furnace and AC installed on 12/19/2019. Tim Miller,Mike Chapman and Ryan Zimmerman did the installation and did a top notch job. In addition to being skilled technicians they are wonderful people as well. Its been a truly pleasurable experience from evaluation of the existing system forward. We have never been more comfortable in this house and we have lived here 10 years. I look forward to spring and summer and enjoying the new AC as well. Thank you all so much and Merry Christmas!!

Elizabeth Hardy, MSW, LGSW

We 🥰💕TVSE! We didn’t realize that our AC was out until it got really hot upstairs! We called TVSE and Eddie came out today. He Diagnosed that our AC motor died. He left to go back to the office to see if they had one in the store. He returned with one, installed it, and we now have a cooler home. Thank you Mr. Eddie for Excellent, Professional, and Quick service!

Stephanie Cape

Even with all the amazing reviews, they exceeded my expectations. I called at 8:30pm and my AC was fixed before I went to bed. He arrived when he said he would. He diagnosed and fixed the issue quickly while providing me with the estimated cost. He also double checked to make sure that there were no other issues. I am very happy with my experience and plan to use them for any future issues.

Travis Harper

Eddie was an awesome technician today. As being a woman he actually explained everything thing to me. That means more than anything. Also told me things to watch out for given we have an older unit. Very pleased. Thank you, Eddie!!

Todd Dankmyer

Robert was the technician who came to service my air conditioner for its spring tune up and he did an excellent job. He was very helpful and explained all he was doing and answered all my questions. I have been using Teays Valley for several years now and recommend them to anyone for all their heating and cooling needs.

Mark Blake

Edie was professional/knowledgeable and explained as he worked. I myself, even learned a few things while he was here. I’d recommend him or Teays Valley Heating if someone was looking. Thanks, Edie!!! Mark

Vickie Walker

I’m so thankful that I found Teays Valley Service Experts. Alex came to my house on Sunday and repaired my a/c unit. Another company had been out to work on it 2 weeks ago. They guaranteed it fixed and charged me over $600. Obviously they didn’t fix it. Thanks to Alex and Teays Valley Service for a great job, fast service and a great experience. Highly recommend 😊👍🏻

Sandraella Call

Jeff Beaver was so professional & efficient! He called before his visit to inquire about my AC problem before his arrival & within minutes fixed my problem...he saved my home from any more water damage & gave me advice to keep this from happening again moving forward. Thank you Teays Valley Service Experts--I have had a maintenance program for the last 2 years and will keep my AC unit in the best hands in the area. Thank's again Jeff!! You are the Best at what you do...

Turnpike Ford

I had my regular HVAC maintenance performed today, by Teays Valley Service Experts. The technician they sent out was named Christian. Christian was prompt, explained what was involved and answered all my questions.

Elisabet Mayora-Morgan

If you want a nice and efficient work done use Teays Valley Service Experts. If I ever had a problem with my units it was fixed ASAP. The time I was 8 months pregnant, the A/C blew off (was old and due lol) very hot August, Ed the manager at the time (2001) did some phone calls to get a new unit right then and in a few hours I had my new A/C installed. I was a very happy person :) Jeff Beaver was the last tech to service both units in my home for the winter. Was very polite, respected the house floors by covering his shoes, any time he had to enter he would knock at the door, was very professional and answered all my questions at that time. I like good service and a work well done in a timely manner, and they always did, do and will do it. I have been a client since I moved to Teays Valley in 1994 and they always made me feel like a VIP.

Monica Ashford

Teays Valley Service Experts gets an A+ from customer service to the technician who came out. I was actually able to schedule an appointment for after work and the technician was early! Jeff Beaver was very customer oriented and very knowledgeable. He gave his initial diagnosis, did the maintenance work, and then took the time to talk to me about options going forward. Thanks Jeff taking the anxiety out of the air conditioning dilemma.

KSG KSG

Having their monthly maintenance has been very reassuring from the beginning. Twice per year, they are faithful in providing a check-up on our HVAC system to make sure everything is in order. Without fail, every technician who has been in the house has been terrific. They are polite, well-informed, helpful, & everything one could expect from such a professional. Our recommendations will - without hesitation - continue into the future. Thank you, Teays Valley Service Experts!

Jean Kirk

Eddie and Adam did our spring maintenance. They were professional, polite and friendly. They were respectful to our house and concerned about keeping it neat and clean. Thanks for the great service!

Vanessa Hinchman

Teays Valley Heating & Air Conditioning was great! They were prompt to respond to all of our questions. Robert from the sales team gave us several replacement options that best suited our needs and budget. The install techs were great. Adam was here today to finish up with duct cleaning. Everyone was very friendly, polite, on-time, thorough and respectful of our home. Prices are reasonable and service and reputation is top-notch. I would highly recommend!

Paul Gilmer

Very Good Service as always and Eddie Donald was efficient while being thorough and giving an honest professional opinion on the condition of our unit. Eddie was back and continued to provide a super high level of professional service and is a great representative of not only Teays Valley Service Experts, but also the HVAC industry. I recommend everyone should have a service contract on their HVAC unit.

Michael Carter

I have had nothing but great experiences with Teays Valley Service Experts. I have had them install new heating and cooling equipment in two houses and so has my mother. They are very professional and do a great job. I have had their bi-yearly maintenance contract on all of my equipment and it has paid off in added security, and continued service. Recently Caleb preformed my winter time maintenance check up. He was very professional and answered any questions I had. I highly recommend Teays Valley if you are in the market for any products or services they offer.

Jessica Kennedy

Eddie was quick to come out and check on our ac when it went down. He explained the problem thoroughly and scheduled our repair (waiting on parts) for the very next day! Great service from nice people.

pauline stricker

Does a wonderful job. I would refer Eddie every time. During the holidays with a full house of visiting family along with 5 small children, our furnace decided to quit working. Of course the temperature outside was a chilly 10 degrees. Here we were at night wondering how to keep warm. After calling Teays Valley they assured us that they would be right out to keep us warm! About an hour later we were back up and running! Thank you Eddie and Teays Valley!

Danny Franco

Eddie just left and figured out what was.causing my outside unit's noise when it kicked on...a follow up from a technician being here on 4.10.17. Problem was different type of contact point needed installed. Eddie has been many times over the last several years and does great work and is one helluva nice guy...

Rich Zirbel

Eddie did an excellent job. He was knowledgeable and efficient in his work. He checked previous Service history and thereby was able to check on previous conditions noted.

Ann Morris

We have used Teays Valley Service Experts to maintain our heating and cooling system for ten years. We have always been pleased with their service. When are heat pump failed recently, we called them and our regular maintenance technician came out right away. We decided to replace the heat pump and Wayne Hall and Randall Patton installed it a few days ago. They arrived right on schedule and worked until the job was done. They respected our home and were very courteous. Everything is working well now. We plan to continue our maintenance contract with Service Experts.

amanda cottrell

We have been having issues since April and the company has been great . Every person they have sent has been very nice and very professional . Todaycthey had to install a new furnace and the two gentlemen Wayne Hall and Chase Haynes were very quick and very friendly . Couldn’t have asked for better service from this entire company . Also special thanks to mark and Jason who also had to come out as well to help figure out the problem . The unit was 23 years old and was working great still but some water got into it from another issue in the home . So it would probably still be going if that hadn’t have happened lol . Thank you all so much at trays valley service experts !!! You’re all great !!!

Kelly Pauley

Eddie was very professional, polite, and let me know every step of the repair process. The repairs were minor and he had the inventory on his van. I will definitely be calling the Teays Valley Service Experts in the future.

KamiCory

At noon on a Friday my furnace burned up the electrical box and slagged the whole thing. Called these guys at 1:30 and had Chuck (one of their technicians) in to inspect the system before 3:00 that day. He quickly and efficiently informed me of the cause of the issue as well as provided all my options. We then had Caleb come to quote us for a replacement system before 5:00 and finished up by 6:00. He still managed to check stock and scheduled the install for the next day. 8:00 AM Saturday Tim and Mike were ready to go and had the entire system replaced by 2:00. They even offered to lend us their space heater while they worked so our baby could stay warm. Top to bottom, every person we dealt with was friendly, honest, and a pleasure to work with. Thank you again Teays Valley Service Experts for being so on the ball and professional.

Karen Williams

Service man was professional and was very knowledgeable on the task at hand. Also polite and respectful as well as explaining what needed to be done before accomplishing the task at hand. Recent service Was excellent. Both techs were professional and courteous A number 1

Greg Eiler

The service people and salesperson are "top notch". Alex has been to our home several times and always is easy to work with and willing to offer suggestions. John, the salesperson, came into our home nearly 3 years ago and was "spot on" with the system it would take to make our home comfortable. I recommend "Teays Valley Service Experts" to all my clients and friends.

Syd OC

Eddie came to do a tune up today, he was very personable and professional. I really appreciate TVSE for setting it up for us at no additional charge.

Michael Covelli

Wayne Hall, Jeff Carr and Jeff Moore just completed installation of new heating and air conditioning units. They were professional, courteous and hard working. Excellent attention to detail and always involved me in pertinent decision making regarding the installation. I would highly recommend them and their company.

Hannah Conliffe

Jeff did an amazing job! After sitting in 84 degrees for 24 hours he is our favorite person!

Brittany Gates

Thank you Jeff Beaver for your professional and kind service! He made sure I understood the problem and the service provided! On time, professional and courteous!

Jim-Bob Williams

Excellent service by Eddie today! Arrived earlier than scheduled, and got the job done quickly, effectively, and courteously. Helped explain contract and made solid recommendations.

D Shores

Setting up an appointment for service was easy. The service technician called before arriving and arrived on time. Jeff was courteous, friendly and extremely efficient in examining my (older) heating & cooling system. He also explained important details that would help these systems perform efficiently and last longer. I definitely will call on them in the future if needed.

Ty Crabtree

Called them due to my heater not lighting. They sent Eddie out, he was early, knowledgeable and gave all details for the options of what could happen. Would highly recommend to a friend.

Kat Guido

Have used T.V. Service Experts for many years and have never been disappointed in their work, courtesy of the technicians (all of my techs are great!) , or product. They have replaced both upstairs and downstairs units within the past 5 years and we are very happy with results. (Our house is 15 years old and we were still on the R22, which can no longer be used.)

Greg Adolfson

I have been a customer of Teays Valley Service Experts for almost 17 years. I have 2 duplex homes in the historic east end of Charleston that they have taken care of for me. The integrity and character of their employees and great work ethics is why I wouldn't go anywhere else. They are always reliable and considerate of helping to keep my costs down for routine maintenance and new equipment. I also appreciate the office personnel for making sure that "customer service" comes first! Great job and keep up the good work! I'd especially like to thank the installation crew Wayne Hall, Tyler Jeffries, and Jeff Moore, sales person John Caruthers and supervisor Brett Kelly for a "job well done!" Greg Adolfson

William Mucklow

Drew did a great job!

Charles Struble

Our tech was scheduled between 12 and 2, he arrived 12:05. He assessed our a/c unit and per our request recharged the system. He was polite and professional. The bill was very reasonable. We will continue to us Teays Valley Service in the future.

B Harris

We have been customers of Teays Valley Heating & Cooling for over 13 years. Their entire staff of technicians is wonderful ; they are always friendly, patient & willing to answer questions. Eddie replaced a part on our furnace today, he's great !

Nancy Walker

Just had my spring maintenance check of my ac unit up by Eddie. He is great as most of the technicians at Teays Valley Service Experts are. He taught me something about my furnace filter.....WHY the metal side of the filter should be against the side toward my motor. Now I won't have to look at arrows on the filter.....just need to have to metal side against the side toward my motor. I have been with this company for 12+ years and always recommend them to my friends and family. They are prompt, courteous, and thorough.

T&Cs Mom

I did an online chat with a team member and they couldn't have been nicer. When John Caruthers came to our house, he was extremely nice and very informative. He took his time to explain all the options we had and did a great job of explaining other things, as well. I highly recommend them.

kathy vanhoose

Teays Valley Experts has been exceptional. We have a maintenance agreement for both our upstairs and downstairs units. The technician who came for our maintenance was Caleb. He was professional and knowledgeable. Teays Valley Experts is a quality company. Their prices are very fair . I highly recommend Teays Valley for any heating and cooling needs

Alisha Harshbarger

Our service was great. They were here within 5 hours after I called and the repairman Eddie was very professional and efficient. Our unit was up and running again in no time flat! I definitely recommend them.

Richard Carney

Called for my outside unit not kicking in but the inside unit was. Eddie Donald arrived at my home within an hour of placing the service call and diagnosed the problem quickly. He had the unit running in no time and answered all my questions. Excellent and prompt service. Thank you!

Linda Williamson

Jeff was very courteous and professional. Answered all of my questions since I had only recently purchased the home.

Ingrid Ferrell

Eddie was prompt and professional. He found our problem quickly with our boiler system and serviced it while working on it. He also explained everything he did, which I greatly appreciate. Thanks Eddie!

Heather Chandler

Bryce Bates was a professional that provided excellent service. I recommend Teays Valley Service Experts.

Scott Hatfield

I called expecting to make an appointment for next week. They arrived less than an hour. Adam and Jeff were very professional and had my unit repaired and serviced quickly. Would highly recommend.

Timothy Anderson

Jeff Beaver did an excellent job completing the PM on my HVAC units. I appreciate his attention to detail and desire to complete the job right. Jeff found a problem with my main electrical service panel that was preventing a breaker from functioning correctly that he was able fix easily. Thanks for going above and beyond delivering extra value.

Garth Thomas

We have a service plan for our HVAC system (purchased from Teays Valley Heating and AC). Jeffrey, the technician who performed the service work, was very thorough in the inspection and testing. He answered all of our questions and left us feeling very comfortable that our system is being well maintained.

Gary Collins

I like this company & their employees I have had service with. They are caring people & I have lived here for 4 years. They have service my units 8 times now for summer & winter. They have been here on time courtesy & did a good job cleaned up & left. I know if the job is not done wright they will return & make it wright. I would recommend Teays Valley Service Experts to any one that needs heating & air conditioning work done. Gary L. Collins

Romona Thompson

Very responsive and was able to fix. Jeff Beaver is always a pleasure to work with.

Bethany Robinson

Eli was very nice and helpful!!

james griffin

Had Jeff Beaver out today for a second time to assess our HVAC system. He was excellent the first time for what proved a minor repair. He was just as good today for an assessment of our overall HVAC system. He takes your requests upfront with detail, spends the next good while assessing, and comes back to you with a list of detailed options. These folks are very sales driven-both when they are here and by follow up afterwards. They are a business. But I appreciate in particular how Jeff gives a pretty objective assessment and fair recommendations thereafter, so that he's not pushing you to commit to unneeded work. When I left, I had a really good idea what we needed, our higher and lower options, how they fit us and our home. I'd highly recommend this company. And I'd also highly recommend Jeff. We'd want him involved in any of our work. Grateful for their quality service. Thanks guys!

Iopaka

Our Church has nine units that must be maintained. Teays Valley Service Experts did that and much more. The technicians were knowledgeable, professional and friendly. I am very impressed in all aspects of the work performed and technical advice on equipment given. Thank you Jeffery and to all you represent.

E Evans

Eddie did an excellent job repairing my furnace. He put a clamp on the hose so it would quit blowing off. My heat is back on. He was friendly and very helpful.

Anita Wilson

Eddie was great. It was a thorough and quick inspection. He gave us great advice on filters to make our unit work more efficiently.

Heidi Adams

Eddie did an excellent job servicing our units and even replaced my filters for me since it was time for them to be replaced. Highly recommend!

Josh Stepp

The entire experience, from scheduling to the excellent friendly service, exceeded expectations. They provided an honest assessment and repair without trying to unnecessarily inflate the repair costs. Would confidently recommend Jeff and Teays Valley Service Experts.

Z 9

Jeff Beaver is the technician who serviced my system. He was fantastic and he got my heat up and running quickly. I would definitely recommend Jeff and Teays Valley Service Experts team.

Lou Ann Johnson

Eddie, the technician, was prompt, friendly and professional. Signed me up for the maintenance plan - very reasonably priced. A very pleasant experience! Would recommend Teays Valley easily.

Jeremy & Victoria King

our unit was leaking. I was happy to see Eddie at the door to fix the problem. He fixed it quickly and we have a working unit. Thanks Eddie:) Eddie did a great job and was very efficient!

Lauren Parsons

Adam S. Did an excellent job! He was polite and answered every question I had. Will request him again!

Casey Norman

Had 2 services. Robert inspected our ducts and was able to help us determine the problem with cold spots. We were given multiple options for a fix. Christian serviced and inspected our furnace. Both gentlemen were very professional, friendly, and knowledgeable.

Elizabeth Fuller

Eddie came out and fixed us up quickly. He was very courteous and knowledgeable. We plan to buy a new unit and will be coming to them to do it. Thank you Eddie.

Christopher L Stevenson

Originally I thought their maintenance plan would be overkill for what we needed (we have a relatively new furnace), but after our technician Eddie Donald came out and talked with my wife she told me quite a few specifics he shared with her about our furnace system I was unaware of. I'm quite satisfied with their service and thanks to some changes it should actually lower our heating costs this winter.

Damon Martin

Drew did a wonderful job.

Donna Hastings

The technicians are always knowledgeable, helpful, and considerate of my home environment. They keep my equipment running well through preventive maintenance visits and are very responsive to any loss of service. Great value for their costs.

Caitlin Clawson

We called to get help with our furnace and Adam was out within a couple of hours and had the problem diagnosed and fixed in no time! Robert and Adam both did a great job explaining the options we had!

Doug Erwin

Very informative visit today by Eddie. Highlighted several items that we need to watch out for. Look forward to seeing Eddie again in 6 months for our next tune up.

Joan Dealba

Excellent service! furnace went out on Christmas Eve brrrr called Teays Valley at 7:10 AM within an hour and half tech Alex was here to find problem. Part was ordered with excellent knowledge and precision. Excellent service!

Laura Young

Teays valley service experts did my check up today, 6/4. Eddie was great. I appreciate the prompt and friendly service.

Harvey Brodersen

We have been with Teas Vally Service Experts for 5 yrs and are totally satisfied with the service. Their field technicians are very professional, courteous and very responsive to our questions. Caleb, by far, exceeds our expectations and has been a great representative of TVSE.

maggie molitor

Eddie was prompt and courteous. He made sure and called before coming to the house. Eddie showed me what issues my system had and researched costs for me! Thanks for the hard work!

Jason Ward

Eddie is a great guy. He truly explained everything very well and fixed the furnace for my mother-in-law. Highly recommend.

Jessie Blackham

Eddie was very respectful and very caring about our well being .

Teresita Andrade

Eddie did an excellent job and so nice and easy to talk to, Alex also came to do the service when he was working with ONE & HOUR I recommend them.

Emily Gibson

This is the only heating and cooling business I will use. They always find the problem and fix it, even when other companies have failed. Always professional and considerate of my time.

Brian Watkins

Eddie was a life saver! Heat pump went out on what had to be the hottest day of the summer and he came out after his day was over to fix it for me! My wife, two year old son and I couldn't even stand to be in the house it was so hot! Will definitely use these guys again!

MK OHaver

Best decision I ever made was going with Teays Valley Service Experts for all our HVAC needs. Robert was out to do my spring service & inspection. He was polite, quick, clean, & professional. He made suggestions for service & repairs. Offered quotes without pressure.

Dondel Moorman

I tried to contact several companies to fix my A/C. The summer heat can be extreme, especially when you are not feeling well. Thanks to my mom I called Teays Valley Service Experts. The service was prompt and excellent! Eddie was very professional and fixed the problem in minutes. Thank you.

Jacqui Wood

Very professional and personable service. They installed new heating/cooling system in 2012, and followup maintenance technician (Dustin Shockey) completed a thorough check of system and replaced air filter at a very, very reasonable price (less than cost of filter available on internet). Great deal and feel very confident in system performance.

huston eads

Excellent serviceman eddie. Very professional. Wife and I will always request him. I am not happy with call center as they are very difficult to understand. Couldnt tell half of what they said. Would like to talk to an american local next time. TYHME

T Dowd

Eddie Donald was amazing! Love Teays valley service ! Called to remind me of service and called before he came. Great guy with fabulous customer service!

Mark Toole

Heat wasn’t working. I called Teays Valley Service Experts and they came out within the half hour. Eddie was kind and informative and did a great job getting us back on track.

Justin Lutsy

Eddie is a top notch worker. Enjoys what he does and very knowledgeable about information you ask with the system he is working on. Great person to have come work on your system. Thanks!

Elizabeth Wolfe

We recently had a new HVAC system put in our home. The other night we noticed there was a leak coming from one of the pipes. I called and they sent someone early the next morning. They had offered that night, but it was already after dinner and headed toward evening. Jeff Beaver came to the house and immediately found the source of the leak. Knowing I am pregnant, he was very cautious about using the piping glue in the house. He did all his work outside and made sure there would be minimal odor in our home when he brought the parts back in to reinstall. I found him very professional and thought he went above and beyond to help ensure our system was in great condition.

cheva ising

Jeff Beavers and Caleb Coffman were so knowledgeable. They really took the time to explain the options we had available to us and never pressured us in either direction. Great service!!

Elizabeth Wolfe

Caleb helped us to pick the right HVAC system when it was time to replace ours by educating us on the options and talking from his own experience. After the new system was in place, we were scheduled for a duct cleaning. Adam did an excellent job cleaning our ducts! Both gentlemen were very friendly and worked with us to get our HVAC running properly. I would recommend either for your own HVAC needs!

Linda Bedway

Adam Scarbro was very thorough in his maintenance visit to our house today. He made sure the inside and outside system were working well and that there were no issues. He was friendly and prompt.

Lorie Howden

Eddie was awesome. He was helpful and gave us tips for cleaning and upkeep of our equipment.

NINA ORNDORFF

Eddie did a great job. He had to go to two different stores to get parts to fix my heating unit and no extra charge.

Richie Lovell

Drew assisted. Great service

Tim Casto

Thanks Teays Valley! Eddie took care of our problem. He was very professional , courteous and pleasant. That’s why we are Teays Valley Service Expert customers.

Fred Blackwell

Had a winter tuneup this morning with Justin. Young man very polite and knowledgeable. Explained everything he was going to check. Very well pleased.

Roxann Thweatt

Eddie did a great job getting my units working properly and cleaned up. The air conditioning unit looks brand new. Awesome job and appreciate all the help.

Janice Hillman

Eddie was on time and very professional during the maintenance call. No pressure to renew contract and a very nice gentleman. No hesitation at all to call on Teays Valley for further service. Thank you!

Max Dent

John Caruthers came by and explained everything to us. He promised our system would be installed Monday. He called Friday to check if everything was ok and then called again Saturday to let me know that they would be here first thing Monday, around 8:00 am. Wayne Hall and Randall Patton showed up at 8:05 am we talked for a few minutes and they began to work. They had to unhook and remove my old duel outside unit remove the pad and put in a new larger pad. They then installed the unit and had everything up and running at 2:25 pm. I want to thank them for being efficient and prompt with our unit. We had been without heat for a few days. At 4:30pm the House was up to temperature. Fantastic! Excellent job guys! Max and Cathy Dent

Freda Horner

This review is by Vicki Casto (using Freda's computer). Eddie serviced our system today. He does a thorough job, offers helpful suggestions, is polite, and cleans up the workspace when finished. Thank you, Eddie!

Lindsay Casebolt

Justin did a great job, very efficient and professional. Highly recommend these services I was shocked the before and after pics of my duct work!!

Garlactomus

Eddie and Robert stopped by and were very kind, very polite, and very informative. They let me spectate, and any time I had a question they answered right away with good detail. Appreciate the fantastic service, and wish them fantastic luck in the future.

Kelly Walker

Justin at Teays Valley Service experts was great! Very attentive and thoughtful. 5 stars! Give him a raise!

Justin Davis

Eddie was great. He came to diagnose an issue on short notice and helped explain everything that was going on.

drema ballard

Adam did a great job. He answered all my questions and I had many. He had to move many pieces of furniture and he took my angels off top of my dresser then put them back on for me. He had alot of work to so by himself. He showed me pictures of how dirty my ducts were and then after he cleaned them. Drema Ballard

Stephen King

My old heating/cooling system finally gave up the ghost. I contacted TV H&C, met with John Caruthers who was extremely professional as he explained options to me. I selected a unit and he guaranteed it could be in that very day. A crew arrived soon after and true to the company’s word, my unit was in and my home was cooling by the time I arrived home from work. The installation crew of Tim Miller, Mike Chapman, & Jeff Carr did outstanding work getting the system in place and operating. Tim fully explained the unit & answered all my questions. I have been a TV H&C customer for 27 years and today was why I would not use anyone else.

Ann Williams

Quick and helpful service. Eddie did a great job finding the issue and fixing it. All while being super friendly. Definitely using Teays Valley Heating and Cooling in the future.

Mark Prim

Jeff showed up and was professional and knew what to do. He got my air on and did a good job.

Mary Jo Thompson

Superior service. Eddie has taken care of my heating and air conditioning for years. He is an asset to your company beyond measure. Thank you.

Ashley Templeton

Eddie provided great, professional service to us! He answered all our questions and was very knowledgeable! We will definitely recommend him and the teays valley service experts in the future!

Sheri

Eddie came on a Saturday within an hour of the initial call and found the problem immediately. He fixed it quickly. Very friendly and courteous to our needs. Thank you Eddie.

Tom Burger

Teays Valley has never let us down. The few equipment breakdowns we've had in the last 15 years have been mere bumps in the road because TVSE was there quickly to fix them. Tech Eddie Donald visited this morning for our annual maintenance inspection. It was like having an old friend in the house and we're good to go for another year. Thanks, Eddie! And thanks TVSE!

Jason Burrow

Our AC unit had frozen up while out on vacation due to a faulty blower motor. They honored our 2nd Owner warranty with Carrier and had the motor replaced and running in less than 6 hours from our initial call for service. Quick, reasonable prices, and NO BS! These are the guys to call! Thank you Robert and Ricky!

Connor Blakley

Eddie called and showed up in a timely manner. He got my air running quickly. Eddie did a great job for us today on maintenance

Ann Sansom

Following a severe water leak that resulted in water filling several vents, I contacted TV Heating and Cooling around 3:30 pm. The next morning, Rick Payton arrived and immediately got to work. He was extremely knowledgeable and explained everything in terms that even I understood! Moreover, he brought things to my attention concerning my home that we were unaware of and put me on the right path to finding out more and getting the problems corrected. Rick is just wonderful and a definite asset to your company.

j poe

Eddie done a great job replacing the thermostat and getting the air conditioning working again. Thank you so much! Fast same day service.

Kristie Martin

A few home renovation projects and replacement of our HVAC system caused dust and debris to collect in our ducts, which significantly reduced air quality passing through the floor registers. Justin from Teays Valley Heating & Cooling solved our problem and provided the professional and courteous service we expected.

merrill reynolds

I woke to find my furnace not working. I called and someone was at my home in less than 2 hours. Their friendly technician quickly diagnosed the problem and repaired it in less than an hour. You can' t expect much better than that.

Kelly

This is the first company I've dealt with about HVAC issues, but I have to say the standard has been set. Eddie was our tech, and he was on the ball. He explained the issues and the options to me, without coming off as a "salesman", which I really appreciated. I imagine before too long, we'll have to replace our units, and this will be the company we call.

Roblox Fan

Eddie was very knowledgeable, thorough and quick. He knows his stuff. I will definitely use Teays Valley Heating & Air Conditioning for my needs. Ask for Eddie.

David Oxley

Eddie did an awesome job fixing our HVAC electrical issues. He was a great help and his efforts were definitely appreciated!

Michael Goldman

From first inquiry about possible furnace failure, through discussion of options and selection of a replacement furnace to the installation of the new unit, the people of Teays Valley Service experts have all been professional and efficient. Rick (I didn't get his last name) was prompt and courteous. He diagnosed the problem and immediately contacted John Caruthers, sales rep. who arrived within a short time. He was knowledgeable and walked me through my options, providing suggestions about what would best meet my needs. The next morning, Tim Miller and Dusty Shockey arrived with the new furnace. They were polite, courteous and efficient. All of the personnel with whom I interacted exhibited a high level of professsionalism and respect. The work was done in good time and Tim and Dusty left no trace of any debris or mess. I am well-pleased with the services received and will have no hesitance in recommending this company to anyone.

Debbie Sheets

Adam came to our home to service our HVAC system. He took care of everything, was very professional and courteous. I highly recommend Teays Valley Heating and Air Conditioning.

Angela Hall

Thanks Eddie. I made my appointment online on Sunday and scheduled my appointment for Wednesday and they were able to accommodate my request. I'm very please with the excellent service provider and in a timely manner.

carolyn burnell

Eddie the service man was professional and very knowledgeable. He wore his booties in my home and explained to me what was wrong with my furnace and needed to be done to fix it.

Karen Castleberry

Jeffrey Beaver was our technician. Very punctual, polite, and helpful. I enjoyed meeting him. He is very personable and I enjoyed speaking with him.

Jerry Miller

Wayne Hall and Michael Chapman did a great job installing my new unit. Wayne involved me in the decision making and fixed everything the previous company did wrong. Experts is exactly the right word to describe these guys.

Lori Holbert

Tim Miller, Randall Patton, and John Caruthers were awesome! The installation of our new unit was fast and efficient and the work was very neat and thorough.

Toy Hutt

Eddie fixed it again Recently! Recently our A/C unit needed a new motor and capacitor. It was installed and then sadly a week later it stopped working again. It now had all the signs of a bad compressor. Eddie evaluated the problem and found that the new capacitor was faulty and replaced it. This attention to detail from an experienced HVAC tech is what makes Teay's Valley Experts the best in the Kanawha Valley. Wouldn't use anyone else!

Larry McCallister

Caleb Smith came to do a winter check on our electric furnace. He found a capacitor that needed replaced and replaced it for a very reasonable cost. He was courteous and very professional in his work and represented TVSE admirably. I will have them check my system each spring and winter,

John Stancik

Eddie from Teays Valley H&C came same day we called on 2/2/2016. Heat pump needed a new part. He ordered it that day. The next day Eddie came and replaced the part. Great efficiency and service.

Leslie Bremar

Eli did a great job!

Gregg Hunt

Eddie did a great job fixing the air conditioning, it only took an hour to get it fixed, and im happy that the job was able to get done quickly especially in this heat of the day.

Zachary Holley

Eddie was very friendly and helpful during my service call. He diagnosed my problem right away and instructed me on how to avoid futures problems with my furnace.

Robert Weikle jr

Gary did a great job !

Gary Hill

Great communication. Thorough inspection. Good suggestions given. Never disappointed in friendliness and courtesy. The Service Technician (Eddie Donald) was efficient and knowledgeable -- and prompt!

David Steurer

We recently contracted with Teays Valley Service Experts to replace the HVAC system, water heater, and insulation for a relative's home in Dunbar in order to upgrade it for eventual sale. The home was vacant and we were not present as we live in Florida and could not be there to oversee the work. We contacted John Caruthers by telephone and text with our requirements and 2 week deadline. He worked with us closely, communicated regularly, supervised the work, and exceeded our expectations for honesty, courtesy, professionalism, and quality. We could not be more pleased with our experience and would highly recommend Teays Valley Service Experts, especially John, to anyone needing their services.

Rebecca King

Adam and Matt were wonderful! The air flow in my home is so much better, they were clean, fast and friendly. Five stars aren't enough!

Stephanie Cummings

Our AC went out, it was very old and beyond fixing. With in 24 hours of calling them we had a new system installed.Excellent customer service, arrived on time and completed work quickly.

Nathan Harshberger

Adam Scarbro was extremely efficient and completed the job perfectly despite it being completely dark outside. Highly recommend!!!

Jean Cropley

Teays Valley Heating has been my only HVAC contractor since 1978. They have always been top-flight through 4 generations of heat pumps. They are prompt, reliable, and capable. Example: Today (10/12/18) we arrived home from a trip at 3:30P to find a heat pump inoperative. Technicians Eddie and Adam arrived promptly, found a bad blower motor. They replaced the motor and heat was back on by 6:30P. Outstanding service!

Wanda Roush

They did a good job and were very polite.

Elaine Moore

As always, Teays Valley Service Experts does a great job! Calls before they come and very professional. Eddie was very knowledgeable and informative.

Adam Bryan

Eddie showed up promptly and on a weekend. Fixed or issue quickly and even saved us from having to buy a new thermostat.

Ann Kendall Morris

Excellent experience. Eddie Donald was prompt, thorough and solved our problem quickly. We always ask for him as he is the best service provider.

Joy Rossi

Jonathan is the best tech from TVHC I’ve had visit in a long long time. He’s awesome!!!

d k

Eddie was kind enough to come out on a weekend and had the problem fixed in less than 20 minutes. Extremely professional and very courteous. Highly recommend.

Missy Pauley

Eddie is awesome! Spent more time and told me more stuff than anyone! Recommend this group highly!

SHANNON DUANE POOLE

Jeff from Teays Valley heating and Cooling was very professional and took his time to install and configure the new thermostat

Angela Hatfield

Great service by Eddie! My air conditioner wasn’t working so I called about noon on a Thursday, and I had a tech at my house before 4:00. Unbelievable customer service!

Janice Strickland

Eddie Donald serviced my heating and cooling units today and I was VERY pleased with his professional work ethics. He answered all of my questions and concerns. He is to be commended

Nevin Wilson

Justin did a thorough job on the maintenance and repair of our heating system. He explained what was wrong and what needed to be done to fix the problem.

Connie Smith

Service is excellent. Eddie is efficient, knowledgeable, professional and friendly. Just had our air conditioner repaired and only waited 2 hours on repairman.

Debbie Elswick

Jeff andHuntly were very friendly and explained everything they were doing.we are very satisfied with their work

Jeff White

Service was done by Jeff. Personable, knowledgeable, did great work and explained everything.

Lanora Galya

We have used Teays Valley for over 20 years and have never had a problem. They are always prompt and professional. I would not even consider calling anyone else to service or repair our furnace/airconditioner.

Susan Talbott

Our technician was Adam Scarbro. He was very thorough and did an excellent job.

Linda Heatherman

Eddie came to my house and fixed my AC. Friendly, fast service the day after I called.

James Roberts

I just had Eddie from Teays Valley Service Experts come to my house, To fix my heat that went out. I called them and they showed up same day. Other companies expected me to wait 2 days without heat in winter, Not Teays Valley Service Experts They came out on a Saturday at least minute To fix it So I can have heat. Thanks Eddie

Gregory Fisher

Eddie was very prompt even on a Friday evening. Very professional. Didn't expect such great service this fast! Always recommend Teays Valley Experts to friends.

Carla Williamson

Efficient service. Dependable. Respectful of property and maintained cleanliness of floors and carpeting. Our technician Robert Horton had been here before and continues to provide quality service and updates us with each visit.

Mike Todd

Eddie Donald is the best . Honest and respectful and very helpgul. A pleasure to work with. Hope he can service my furnace for years to come.

Richard Grim

Rick Payton was the service technician who serviced my systems today. He was very professional and very knowledgeable with what he was doing. I would recommend him with no hesitation.

Barbara Sovine

Just had our yearly maintenance checkup. Was very impressed with the technician Eddie. Explained everything and gave us good advise.

Kathryn Bagley

Eddie was the service tech for my semi annual check up. He did a great job.

Michael McCutcheon

Eddie did a great job and on short notice! Much appreciated. We’re cool again. Thanks!

Ed D

Justin was prompt, very courteous, very professional, and very thorough. I will Recommend him and Teays Valley!

brendaboo hai

Jason Lusher and Mike Chapman we’re both very nice and respectful very knowledgeable of what their job was thanks to them we have a cool comfortable place to live .John Caruthers was also very nice and helpful and found us a great deal on the unit low monthly payments and hand Jason and Mike here The next day installing the system I am thankful to all three of them And I would definitely recommend this company

Matt Williamson

I would recommend this service. They are prompt, thorough and professional. Eddy the technician was very helpful. He explained everything in detail and answered all of my questions.

E Sween

Adam Scarbro was very professional, efficient and knowledgeable about my Lennox units. He was on time and communicated his estimated arrival. I appreciate that!!

Lisa A Golomb

Eddie was fast and absolutely wonderful! I hope if my system ever breaks down again, he’s the one who comes to repair it.

Dustin Milbee

Eddie was very informative and had my AC back up and running in less then 10 minutes. Great company to deal with.

Miriam Gillispie

Eddie Donald was excellent and knowledgeable. Didn’t try to push things I don’t need. Felt very comfortable having him in my home.

Sam P.

Eddie did a great job today and every time he's come! Very friendly and expert knowledge on all systems.

Bernard Di Gregorio

Absolutely professional: on time, courteous, explain everything I need to know about the problem with my system, and offered solutions. Jeff Beaver was the technician today.

R

Excellent service by technician David. Very concerned and provided excellent customer service!! I hope if I need a repair or replacement, he will be the one to do it!! Recommended!!

Holly McKenna

Drew was prompt and helpful this morning.

Dave Decker

Eddie did a great job for us, late in the evening on a Saturday and he came right out. Highly recommend.

Brian Cochran

Everyone was amazing! The loan of the radiator heaters was so nice and the installation went smoothly.

Jeanie Gillman

Mr. Eddie was so Professional explained everything he was doing so that I was informed every step of the way. And yes I would recommend Teays Valley Heating & Air conditioning.

Jim Morris

Christian was responsive to questions is quite personable and gave some good tips on regular things I can take care of. A+

NIKOLE KILBERT

Eddie did a great job. Answered all questions clearly. Very helpful and professional. Excellent customer service!

Ray Pate

Jeff Beaver is very professional and always preforms great work

Jennifer Holmes

Eddie was awesome...very professional and efficient! He got our AC working again, quickly and easily!

Trevor Gibson

Excellent job from Eddie! Let me borrow his Shop-Vac to assist in dethawing ice in unit. Highly recommend!

Walter Clark

Dustin Shockey was on time for our appointment and was very courteous and efficient. We are very satisfied with our service from Teays Valley Heating and Air Conditionsing.

Elsman18

Extremely professional installation, the guys who worked at my home worked in the rain with no complaints. Couldn't have asked for a better experience and wish I could give higher than five star rating.

Jean Pauley

Wayne Hall and Jason Lusher worked tirelessly all day until the job was completed.They were very nice and friendly.They did a great cleanup job, and were helpful in answering any of our questions.

Zac Porta

Eddie Donald was excellent. Very professional, explained the issue thoroughly, and was very friendly. Glad to be a new customer.

Chris Engel

Eddie did a great job fixing our AC unit. He was on time and worked quickly and efficiently.

Ryan Hamady

Eddie came out and fixed my A/C unit the same day I called. Very professional company and my first call for heating or cooling problems.

madhur bedre

Eddie was on time and knew how to solve the problem. Also gave tips on what else I could do as a troubleshooting. Will highly recommend him for hvac needs in the area.

Susan Ratcliffe

Eddie was the best, knowledgeable and friendly! CJ did an excellent job. He was friendly and efficient.

Craig Johns

Eddie was awesome explains everything in detail and I had a great experience from the time I called till the work was done great choice if you need service!

Kenny Townsend

Wonderful service call. Excellent Service Tech. Got it fixed fast and very professional named Eddie!!! Don't let anybody else help you. Insis on Eddie!!!

Logan Withrow

Eddie was very professional and took care of our issue quickly and efficiently, they dont make them like that anymore.. thank you

Carol Woodfell

Dustin was prompt today and did a thorough check of all the systems under the house. He was very friendly and easy to talk with.

Bryan Hanna

Eddie showed up the same day I called. He had me up and working in no time! Great company!

Tina Cartwright

Eddie did a great job! So helpful and I appreciate his assessment of our unit. Thank you!

William Racer

Eddy was extremely friendly and very professional. He explained every aspect step by step so I could help understand my system.

Harry Cook

Jeff was great. Explained everything perfectly. Great tech

Jaime Meeks

Eddie was friendly, knowledgeable, and efficient. Arrived early and took care of all of our issues in a timely manner.

Betty Jo Mitchell

Eddie was very competent and a pleasure to work with. He talked with me about the problem in the area and offered to do my second unit.

Christine Shaffer

Eddie was on time, friendly, and professional. Highly recommend him as a technician and continue to be pleased with the service provided.

Z B

Replaced heat pump and decided to go with Teays valley service experts. No regrets! I now know I can trust my unit and can call them anytime with concerns!

Dave Virginia

Adam was a great service expert, as well as Michael, Jeff, and Tim. Good install and installation job, as usual.

Jason Robinson

Eddie and Adam took care of my PM's with great professionalism. Teays Valley experts are easy to work with.

Elisa Traphagen

Eddie called ahead of schedule with the availability to arrive earlier, which was awesome! He was also very informative and professional.

Jim

Adam was awesome. Had my unit up and running in no time.

scrabman jedi

Eddie was my service professional and he did a great job and got my problem fixed quickly.

Heather Catterson

We've had Eddie come to our house more than once and he has always given excellent service. Wouldn't go anywhere else.

Misty Musser

Always professional, friendly and knowledgeable

Taylor Farley

Eddie came to my home within an hour of calling, fixed the problem and I was able to get back to work. Thanks again! Great service

Kera Morris

They fixed my furnace in about thirty seconds. Weekend pricing is unfun. Better than freezing though.

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