Reviews of E.J. Thompson & Son LLC. (HVAC Contractor) in Charleston (West Virginia).

E.J. Thompson & Son LLC

105 Reviews

70 Comments

HVAC contractor

Heating contractor

1234 Charleston Rd, Poca, WV 25159, United States

Description

Information of E.J. Thompson & Son LLC, HVAC contractor in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of E.J. Thompson & Son LLC

Reviews of E.J. Thompson & Son LLC

Amanda Miller

These are my go-to guys for plumbing and heating/cooling. Always professional, on time, great attitudes, and prices. Over the last 3 years, they have cleared clogged drains, installed lines, installed a water heater, new AC, and other minor plumbing issues. Great customer service, always on point!!!

John Gladys

Called office yesterday to schedule HVAC system check and was able to have appointment today. The service technician Tyler called before the appointment to insure I was available and ready for the appointment. Tyler was professional and took the time to discuss our system and then options point out some additional service programs that would save us money insuring the system was covered. I am disabled and in a wheelchair so I asked Tyler to look at my duct work looking for issues or improvements. Tyler saw some issues and called the office to set up for a duct work specialist to come by and inspect my system. I have some areas in house that are colder than other spots. Happy how EJ Thompson approached my issues.

dymedo1

This was my third project that EJ Thompson and son have completed. Of course, they are very knowledgeable and perform their craft, professionally and accurately. I really appreciated the additional information that Kyle and Leo spoke to me about opening all of the rooms downstairs to make the overall cooling more efficient. They also took the time to explain aspects of the compressor and the new thermostat. Oh and thank you Evan, for getting the install completed early on the day before the hot weather begins.Well I’m on to the next project with EJ Thanking you guys once again………… Charles

Breanna Rich

I needed to have heating installed in my house as well as gas line run to my garage with heating installed in it. I opened Google and called the first HVAC company I came to. EJ Thompson was my third call when they should of been my first. They came to do an onsite estimate the day I called. The first two companies scheduled days out and both were no shows. Everyone at EJ Thompson that I came into contact with was helpful, professional and incredibly nice. Pricing was upfront and fair, installation was on time and they kept me updated throughout the entire job. During the estimate process they patiently answered my questions, worked up estimates for different options and ultimately helped me find the right heating solution for my needs and house. 100% would recommend this company to anyone. Thank you again, I appreciate your team!

Ron Solt Jr

Kyle and Leo was the two men that installed my unit and they were very professional and very knowledgeable. If you need a company with great employees I suggest Thompson and Son.

Terri Lindsey

My mother felt this was such a nice man, polite and professional. got the job completed quickly. Will definitely recommend this company. Terri L

K L

Fantastic service from Evan..Kyle H. n Leo B. super nice guys who did a phenomenal job.... much appreciation !!

Phyllis Barnes

Josh was very professional and friendly. He evaluated my drain problems and knew exactly what to do to fix my problem.

rdtwohig

Very courteous and knowledgeable installers-Anthony and Zack. Kept us informed of the install status throughout the process. Replaced a 33+ year old Trane blower and heat pump. Cleaned up all debris. Saved us over $1,200 from what a competitor quoted. Well pleased.👍 …

DEBORAH ADKINS

I can't say enough about this company and the owner. Initially I had a gas leak and the gas company had to shut off our gas. The nigh temperatures were in the teens. The owner scheduled the servicemen to come out the very next day and they were able to repair the leak the same day. The gas company came that evening to turn our gas back on. Additionally, there was a major blockage blockage in our pipes under the crawl space. E.J. Thompson again was able to unclog our drains and we are now in great shape. Wonderful experience and very friendly, caring, professional employees!

Belinda Carpenter

The service technician, Jake, was very professional, knowledgeable, fast and clean. I highly recommend EJ Thompson for any HVAC needs.

Fred Elswick

Kyle installed a new furnace/heat pump recently. He was very knowledgeable; made some needed changes to accommodate our new furnace and heat pump; and my wife, Patricia, and I are pleased with the end result. Also, before the new furnace/heat pump was purchased, Josh did a very good job in explaining the difference between the new furnace/ heat pump that we ultimately decided to purchase and our old furnace/heat pump. He was very knowledgeable, professional, and courteous. We are very pleased with EJ Thompson & Son and not only will we highly recommend them to friends and family, but we already have.

Mel Farris

E.J. Thompson & Son LLC helped me select new AC and heating and installed the units. Delivering and service was very fast and efficient. I recommend E.J. Thompson & Son LLC to any one who needs these residential services.

Neo 1947

Tyler and Josh were as professional and as helpful as anyone could have wanted. Would use them again without question.

vickie atkins

My husband, Mike, and I are so pleased with our experience with them. All the guys were very personable, prompt, and I loved that they cleaned up so well after the job was done. Anthony is a great representative for this company, taking time to explain what was being done and offered helpful tips along the way. We HIGHLY recommend EJ Thompson & Son LLC!!! We will be calling them again SOON for another project we are planning.

Ron

John came out and looked at my system and explained what he could do for me and gave me a great price for all the work he was going to do. He sent Anthony and Mike out to take care of the job. Those two did an excellent job and were very professional. I really appreciate all that they have done. This is the first time that E J Thompson has done any work for me but I will definitely use them from now on. Thanks again guys

Robin Lovejoy

Had a wonderful visit by a nice fellow named Anthony. Our toilet tank line was pretty old and it had finally had enough and sprung a leak. Came in during the really early morning hours. And was surprised to get an affordable price for it too! This place can definitely help you if there's an emergency leak in the late hours. Should I ever need it I know who to call next time!

Stephen Fish

I had a new unit installed several months ago (air handler and heat pump), and wanted to wait to make sure all was well before posting a review. Kudos to the installers Anthony and Zack, very professional, installation went smooth, and the unit is working great. We have not had any issues. As for price, these things are not cheap, but EJ presented me with many options to choose from, with a full range of prices. If anyone is considering HVAC service/repair/replacement, I would recommend getting a quote EJ Thompson & Son. I think you will be happy with their service.

D.R. Layton II

I have used E.J. Thompson & Son several times. I have called them for several plumbing issues. They always showed up promptly and did a very professional job. They explained the problems in detail and my options and prices for repairs. I also had them install an all new HVAC system and tankless water heater. I had a consultation with John and he went over all my options and e-mailed me a detailed estimate with several options and pricing for each. The install was smooth and has worked well since. They do great work, are absolutely honest and trustworthy, and don't try to "up sell" you in any way. They have gone above and beyond for my family and I. I would highly recommend them for any HVAC or plumbing needs!

emily perdue

I must say EJ Thompson out did there selves this week! We have had a wonderful start to finish experience with Evan our sales guy, Zack Knight & Anthony Olson our installation guys, and Curtis with the floors! We contact Ej Thompson on Thursday last week and the guys finished the job today! Our laundry room was not an easy project.. they ripped floors out and replaced sub floor and flooring.. new base boards and installed the furnace and made it look Easy! They were able to work with our budget and very quick to respond. Evan and Curtis did wonderful dealing with my particular wishes and made our old early 50’s laundry room come to life!! We will be speaking your name to all who come our way! Thank you all again for all your hard work we appreciate all that you did.

Our family Fun

Jacob did a great job installing our new furnace. He was very professional and lead us through the whole process to get the best unit to fit our needs. The house is warm and cozy now!!

Michael K

I had to create a Google account to leave a review. My first review ever... In the past year, we've had three serious issues. The first was the main gas line to the house from the street was leaking. I thought since it was before the meter, the gas company would fix it. Wrong. I got a few quotes and picked EJ Thompson. They were out the next day and worked without breaks to get the job done. When the Moutaineer Gas guy came to inspect the work before turning the gas back on, he commented that the work was perfectly done, must have been Thompson? Best part...professionally done and the final bill was less than the estimate! Not long after that, our 20 y/o central air went out. My first call was to E.J. Thompson. They quoted a price that was under my expectation, and in one day their crew installed a brand new, efficient compressor, air handler and gas furnace. My wife's mom lives close-by and she started getting a $100 water bill. I walked over and saw a trickle of water by her driveway. Went home and called Thompson. The very next day, the line was dug up and repaired, again at a lower cost than estimated. When her A/C -Furnace went out, I had three quotes and again EJ Thompson was selected. Another professional job. It's not the low cost (although that's great!), it's the value. These crews are hard-working, polite and professional. Highest recommendation!

René Moore

Excellent service maintaining old furnace. E.J. Thompson installed a new furnace and air conditioner. Very neat clean work with minimum disruption of household. E.J. Thompson gave a detailed estimate for the new HVAC with many choices. It was a pleasure to deal with this company.

Moonshinedave

I would like to thank Jeremy and Hunter Fields who installed my package Gas/Electric HVAC unit. Their work far exceeded my expectations. I shopped around before choosing E.J.Thompson & Son, I honestly believe for the price and quality of service, I could not have made a better choice.

Tracy Jones

I have used Thompson Plumbing for over 30 years at three different houses. They have done my HVAC (2 units) and plumbing, (routine and supply line replacement). I have always been happy with their work, staff is courteous, on time, and the work is well done. You might think you found someone cheaper but you get what you pay for. I can depend on them.

Seth Robinson

Excellent Installation process and service. New geo-thermal system installed and had issues during heating cycle. Problem corrected with f/u service and unit is working fine. Also very helpful with energy credit for taxes!! Good customer service.

William Oscanyan

Always great service. Rapid response when called for an issue with my heat pumps or plumbing. I was referred to E.J. Thompson and Son over 20 years ago and have never been disappointed. I recommend them to anyone who needs any service they provide.

Anwar Jaroush

Excellent prompt service definitely the best available in Charleston area. I got my second unit recently and the first one around 8 years ago. They are highly professional no headache no waste of time just clear,honest and straight.

James Parsons

I have used EJ Thompson for several years for home and business repairs. Every time they repair instead of using high pressure sales techniques to sell me a new unit. I know someday I will face the fact that I will have to upgrade something. In the meantime I know I can count on them being TRUTHFUL about what is wrong. I would recommend them to anyone. I believe if they told someone they needed a new unit, they could have faith in what they were told. ABSOLUTELY NO BETTER COMPANAY.

Bob Salisbury

Have used EJ Thompson & Son a couple times. Both times I received competitive price and fast reliable service. The technicians were knowledgeable and experienced. Would recommend this team for any HVAC issue.

James Hill

E.J. Thompson & Son did an outstanding job replacing A/C and furnace units. Employees were on time to do the job, clean work, cleaned up after the job was done. Great communication by the office personnel and the workers.

Jared Tomasek

Fast, friendly, and excellent service. Top quality products. Superior installation. Prompt service calls and work completed within estimated time. Highly recommend for heating and cooling needs along with plumbing issues.

Barbara Mosley

Mr. Thompson took the time to listen to me. He provided a clear explanation of his services. I have been very satisfied with the product and services after several months now. Courteous staff. Highly recommend.

LORI KIRK

Our air conditioning went out on the hottest day of the year. They arrived before 8:30 a.m., and told us we needed a new unit. It was delivered and installed before noon of the same day. Great service!!!!

Alyssa Miles

Jake and Jacob came to run maintenance on my unit to make sure my heat would be good for winter. Checked everything and ran smoothly, great service and great guys, best company I’ve used for these services!

Kathy Savilla

This company has done several jobs for me over the past several yrs. They have been wonderful at fixing my problems!

Shirley Barnett

Just got on the E.J. Thompson "Trane" . New heat & air unit. Can't say enough positive things About the employees. Randy & all who worked on this installation. Totally professional & perfect job.

Jacob Parsons

You can guarantee honesty from this company and it starts at the top, John is a Great man who demands honesty and transparency. Knowledgeable friendly and they stand by their work!!! #ItsHardToStopATrane

Dustin Smith

Jake Parsons was a very knowledgeable technician. He provided great service and was a pleasure to be around. 5 stars!

Katie Nesselrodt

EJ Thompson was very useful in providing plumbing services to my home. This is the second time I’ve used them and I’d recommend them to anyone.

giorgio saraceno

Very honest and professional service. EJ. repaired the HVAC unit while others tried to sell me a new one

Barbara King

Most capable and responsive to any heating or plumbing needs we’ve had. Did a whole house renovation (HVAC) with great results and follow up.

Adam Gray

Anthony and Michael were great. They were very accommodating to our schedule. Cleaned up well. I appreciate everything!

Samuel Kirk

Jacob Parsons performed maintenance to my AC unit. AC runs smooth and cool. Excellent service.

Alec Austin

These guys came out to fill up my unit with Freeon after it had frozen up a couple times.Very professional and courteous.

Del Stonestreet

Great company to call for help. Always ready to help and very fast. Jake is always there when ever I need help.

Amy Mullen

Great service and knowledgable

Don Cunningham

Excellent service, expedient, courteous, took time to explain the problem and how he was going to fix it.

Liz Henderson

Very quick to respond to my needs and sent a very qualified technician to fix my issue

Joetta Pritt

Jake Parsons was very helpful and fixed our problem in no time. Very knowledgable.

Josie Vassiliou

I am so pleased with the service of Anthony and Michael. I appreciate their honesty and efficiency.

Matthew Loftis

Had Jake come by and fix our heating. Works better now than it did before it broke!

Jessica Manolakos

Jake did a great job and was very prompt and professional!

Jim Kirksey

Prompt service. Anthony the serviceman was polite and very professional. Very conscientious.

Steve Combs

Workers were professional and did great job!! Price was better than I expected!!!

FISHMAN 36

Excellent company on time very professional 2 thumbs up 👍👍would recommend very highly.. …

David Facemyre

Heating & Cooling or Plumbing they have never let us down!

Tim Lewis

Never used them for any type of work.

Michael P.

Super great!!!!!!! Very nice, great work, and reasonably priced.

Jenny mcclanahan

Great company. Super nice and professional.

Matthew

A professional, reliable, family-owned business.

Tiara Yancy

JAKE IS EXCELLENT THANK YOU SO MUCH

April Olson

Anthony is awesome!

Donna Olson

Anthony Olson

Linda Andresen

I have used this company for years for all of my heating and plumbing needs. They are always responsive and professional. This week they did a duct cleaning and installed a new heating and cooling system in my home. I couldn't be happier with the installers and the equipment. I highly recommend them.

Linwood

Great service

Dianna George

I’ve dealt with EJ Thompson’s for a long time now. Josh just came over and hooked up my water line to my new fridge and checked for leaks because Big Sandy refused to do so when they delivered it. Josh was very polite, professional and moved my old fridge out of the way for me. You can’t go wrong with these guys. They are honest and stand behind their work.

Amanda Smith-Rainwater

Do a great business Always happy with all that have came out Gavin

Taylor Books

They came, they quoted, they followed up, they did the work ahead of schedule. Never had to call and ask what was happening or where somebody was. Thank you!

Molly Morrison

Tyler came out and went through everything in our system before he found the fix. He was a wonderful man to work with!

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