Reviews of Darnold & Lyons Heating and Cooling. (HVAC Contractor) in Charleston (West Virginia).

Darnold & Lyons Heating and Cooling

33 Reviews

25 Comments

HVAC contractor

HVAC contractor

2570 B, Pennsylvania Ave, Charleston, WV 25302, United States

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Information of Darnold & Lyons Heating and Cooling, HVAC contractor in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Reviews of Darnold & Lyons Heating and Cooling

Lisa Jordan

Our 18 yr old A/C went out and we had another company provide repair and quote a new system. Communication from that company was not great, sometimes they did not even answer the phone. The repair was short lived and we decided to get a 2nd opinion from Darnold & Lyons. The receptionist answered promptly, was friendly and was able to get someone out that very morning. Grant recommended replacement and provided a quote. Darnold & Lyons has been much more responsive with communication and we felt they would be the best choice. We did not regret our decision. They installed our new system promptly and it feels good to have central A/C back in the house. The technicians were on time, courteous, cleaned up and left us happy! We are excited to be customers of Darnold & Lyons.

Mary Ginestra

Absolutely the best customer service, from the initial call (after hours) to the technician that came out. He had my problem fixed in 15 mins! I highly recommend Darnold and Lyons and I won’t be calling anyone else for my HVAC needs!

Eric Putney

My mom's furnace went out and with me being in another state, they were quick to respond to her issues, they had someone there within an hour, had a quote to replace the furnace and A/C (was a package unit) which was very fair, and the installation was done the following day. They ensured everything was installed correctly and working well, were very professional and answered all of our questions, and even got me 18 months same as cash. Would highly recommend this company to anyone looking for fair pricing, excellent service and extremely professional employees. We couldn't be happier. Thank you so much for getting my mom fixed up so quickly!!

Katherine Shafer

JR did an excellent job for my AC maintenance today. He was very thorough and made sure all was in working order before completion. Was very happy with my service. I have been a customer of Darnold and Lyons for years and with employees like JR, they can only get better and better!

Rachel Stewart

PLUMBING - Highly Recommend! So thankful to Darnold and Lyons for traveling to Nicholas County to fix some long overdue plumbing issues at our home and several rental properties. They arrived to our town the very next day (just as they said they would) and everything was resolved and working within a few hours. No run-around, no mud tracked in, and no mess left behind. The plumber was very knowledgeable and best of all- he showed up! Thank you Darnold and Lyons!

Jonathan Mani

I fully recommend Darnold & Lyons. Recently our AC unit died after 20 years faithful service. We were referred to Darnold & Lyons by several people in the community. Darnold & Lyons' excellent reputation is well earned. The service techs were professional and respectful. They were prompt and showed up when they promised. I feel that they listened to our HVAC needs and then independently evaluated our home for their recommendation. I highly recommend Darnold & Lyons.

Taylor Crammer

Moved into my first home 2 weeks ago and AC unit went out on July 3rd. Calling around no one was available for weeks and the inside of the house was approaching +90 F in the evenings!! Darnold & Lyons were able to get us on there schedule within 4 days of us calling. Our techs name was John, super nice guy that explained everything to us, checked both the inside and outside units, cleaned out the filters and made sure nothing in the house was damaged in the process. Service fees and parts cost were very reasonable! I would highly recommend them to anyone in need in the area!

Josh Chandler

I had a fantastic experience with Darnold & Lyons! My compressor went out in my 13 year old AC unit. Due to the high cost of the compressor, I replaced the unit, line-set and coils per D&L's advice. The two techs were very professional and did excellent work! They were also nearly $2000 cheaper than my first quote. I will use this company again!

Anne Kilkenny

It’s been over a year since Grant and his team climbed up into the hot, stuffy attic of my house and undid whatever madness the previous homeowner had going on up there. Work was done on time and on budget—again, it was HOT up there—and after four seasons of consistent central heat and air, I can say with confidence that I made the right choice calling them.

Carolyn M

Our downstairs unit was installed several years ago by this company and we have been very pleased. Last year we had the technician John do maintenance on both the upstairs and downstairs units. Came again in spring. Turned on the heat upstairs for the first time on Tuesday and had an odd burning smell. Called on Wednesday and was able to have him come that afternoon. Everything checked out ok and I am very thankful for his expertise. Great technician!

Patrick Brennan

Called them up to do Rheem warranty work, guy came out, everything seemed ok, indicated he would order a part, then never showed up, never heard anyting else, and won't call back to say why. Minor and innocuous issue w/ rheem heat pump water heater so just annoying more than anything. Update -- rheem is most likely the difficulty here.

Charles Baldwin

Have used Darnold and Lyons for years. They have always been prompt and professional.

Basil Lizz

Roy Lyons went out of his way during the hot month of June when our AC went out to find us window units cheap to get by Till they replace our busted AC system and heat pump. He is a class act and helpful Christian man and he will always get our business. And he treated my infant daughter as if his own. Great man great business quick work and quick response times he pulled off another job to help and came to find out well he came to find out my wife was pregnant and had a 6 month old at home and he got on the job quick. I highly recommend darnold and Lyons due to professionalism and total class act and great prices. If you want it done right the first time call these guys.... DODRILL IS OVER PRICED TRUST ME I KNOW FROM QUOTES AND NOT VERY FRIENDLY. And Teays Valley heating is out for your money not relationships between customer and themselves. Roy made us feel as family. Thanks again guys. Had to give you a review

Erin Murdock

I had a long stopped up sink that I couldn't fix myself. Nor could my "plumbing capable" friend. I called Darnold and Lyons and they came promptly. The plumbers were polite and tidy. They cleaned up their mess well. And, even better, my sink was fixed in less than two hours.

Kimberly King

We just moved and our unit just stopped working. I was so grateful how quickly they worked us in because it was HOT! Our technician’s name was John and he was on time and very courteous. He figured out the problem quickly and was very good about explaining everything. He gave me lots of helpful tips. I highly recommend this company!

Betsy Peterson

JR came to repair my AC. He was great! Found the issue very quickly and fixed it!! He answered my questions and was very pleasant to work with!

Anne Kilkenny

Called about my broken AC unit this morning--it was fixed this afternoon. Haven't used this knowledgeable, professional, affordable outfit before, but I sure will be using them again!

JULIANA BAILEY

I SEARCHED GOOGLE FOR 5 STAR REVIEWS. DARNOLD & LYONS WERE ONE OF THE COMPANYS WITH 5 STARS. BUT IT WAS THE REVIEWS CUSTOMERS WROTE. I CAN UNDERSTAND WHY. THE SERVICE MAN WAS NAMED JOHN AND HE CAME IN AND IMMEDIATLY SAID I KNOW EXACLTY WHATS WRONG. SAID IT WAS AN EASY FIX. I WAS SO RELIEVED. HE MADE ME FEEL COMFORTABLE AND HE WAS VERY CONFIDENT. HE HAD MY PROBLEN FIXED IN ABOUT 30 MINUTES. I HAVE JUST MOVED INTO MY PLACE AND ALSO HAD MY HEATING AND COOLING SYSTEM MAINTANCED BY ANOTHER SERVICE UNDER THE RECOMMENDATION FROM A FRIEND. IT WAS A BIG WASTE OF MY TIME AND MONEY. I WOULD USE DARNOLD AND LYONS FOR ANY AND ALL SERVICES AND MAINTANCE IF NEEDED. I JUST ALSO WANT TO TAKE THE TIME TO THANK JOHN AND JUST TO LET HIM KNOW HOW I AM SO GREATFUL. I"M SURE THEY HAVE MANY GOOD SERVICE MEN BUT I"M GOING TO TELL YOU JOHN WAS PERFECT AND KNEW EXACLTY WHAT HE WAS DOING.. I RECOMMEND DARNOLD AND LYONS HIGHLY.

Todd Chafin

Great experience. Fixed my unit that another company walked away from.

Erica

Ben is very knowledgeable and did a great job.

Craig Spradling

JR was great! Professional and helpful!

Jerod Gilmore

Good quality company ..the plumbers are the best in the business

Jennifer Sette

Responded quickly. Eager to help

Glen Nunley

Clean, professional job. Outstanding installation.

c j

I’ve been using Darnold and Lyons for my HVAC installation and repairs for at least 15 years. They are a fair and honest company. JR was at my house today for AC preseason check up. He took his time and did a thorough job. Very polite and respectful. Thanks, JR, you are the best!

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