Reviews of One Hour Air Conditioning & Heating of Birmingham. (HVAC Contractor) in Birmingham (Alabama).
One Hour Air Conditioning & Heating of Birmingham
2615 Pelham Pkwy, Pelham, AL 35124, United States
Description
Information of One Hour Air Conditioning & Heating of Birmingham, HVAC contractor in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of One Hour Air Conditioning & Heating of Birmingham
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of One Hour Air Conditioning & Heating of Birmingham
Kip was amazing. He was super professional quick and very efficient he did not waste my time he got right to the point. Very respectful of my home and even our dog Chanel. This is the second time that we have used this company and they have been outstanding Nic was our first technician both amazing gentlemen they definitely know what they are doing.
James came to provide an estimate for a mini split installation. He was very professional and polite. He explained everything extremely well and answered all of my questions.
Kip came on time . Gave us honest , professional evaluation of our duct work and heating system. Very real and down to earth . I plan on using them again . Great 😊 guy ! …
Kip Nails Came to do an estimate on my cabin and was extremely professional and informational! Was very honest and would def use this company in the future!
Kip was as helpful, professional and straightforward as any HVAC technician I have ever encountered. He helped me work through the process of choosing the best solution, for me, to replace my 20 year old A/C system.
Heard ads on station WDJC
We used them Labor Day no extra charge for holiday
A/C fixed within 30 mins very polite and professional
I have been recommended them every since!!
Hello,
The technician was professional and very informative. He discussed with me several options on behalf of the unit. Although I told him I would pay in full he discussed with me finance options.
By the way, me checking the NO box is we’re deciding which way to go.
I appreciate him coming for the estimate.
V/r,
MSG C. Smith…
Nickolas came and fixed my AC this week. He was the MOST pleasant, kind, caring person. I have never had someone come to my home to repair something as kind as him. He fixed it, explained everything to me in terms I could understand, and did an amazing job. I really appreciate him!
Kip was punctual looking professional and had a great composure about him. He gave me a free quote for a new system which was within budget and answered every question I could ask. We did not choose this company but will recommend and also use in the future since Kip did an amazing job. Thank you!
Can't say much more about this company. Two years ago I signed up for the maintenance agreement and have had nothing but quality service. Recently my upstairs unit stop working I made a call Sunday morning and my amazing technician Nick showed up that same day in the afternoon. Corrected my issue in what has to be record time now my son and daughter are back sleeping in their rooms tonight!!!.
Great job Nick!!! Thanks again One Hour
Very service oriented. That's missing now in most businesses. It may sound strange but their concern seemed to be that I remained cool and not the replacement of a broken part. Which, by the way he had on the truck. The entire process was very pleasant and painless. He was here less than an hour. Identifying the problem and completing the repair. Even the price was acceptable. I will use them again and I recommend that you give these guys an opportunity to earn your business. I am sure they will.
Excellent service! Notified before technician was in route. Arrived within scheduled timeframe for service call.Unit problem was promptly diagnosed and repaired. Issue with unit and repair was explained to me. James was one of the gentlemen who installed the unit. I appreciate how through and polite he is to deal with on a/c. He is one of the reasons that I will contact OneHour if I experience any future issues.
Excellent customer service. Call was placed after ac went out during the night. Tech was at the house and trouble was found and repaired quickly,. Took a while to cool down but with this heat was just glad to have service restored and know One. Hour is there to help when needed
Kip was so nice AND helpful! I’ve had a long relationship with One Hour and used to get a lot of bogus sales oriented information from the techs so I ask a lot of questions! This past year, I am 2-3 visits in and have received so much more helpful solutions instead upselling! Thank you Kip!
We are so thankful for Josh and Micah who did an excellent job and very professional. They were awesome and to work on a holiday is exceptional. We thank James for explaining to us what we were facing and assisting. We will definitely refer this company to anyone in need of ac or heating service. Thank you all so much.
This is the best experience I have ever had with an heating and air company. My AC Unit stop blowing cold air, so I decided to take a chance on One Hour air conditioning and heating. Customer Service was great that all well and good. I was more focused on weather or not they would be able to fix my old unit and all I can say is Kip is one of the most knowledgeable guys I have ever had work on my unit. Kip repaired my old unit of 22 years. I am purchasing a new unit because of the service Kip provided. The new unit was not forced on me, Kip provided the different options I could have went with. If you are looking for a company to work on your heating and air unit call One Hour and ask for Kip and I absolutely know you want be disappointed in the service. Thanking God for good people and companies. Kip and One Hour Air Conditioning and Heating is truly a solid company. I will let you guys know how things go when I get my new unit.
I contacted the company at 10pm when my air went out. They had someone here at 8am the next morning per my request. The gentleman that came out was very thorough. He gave me multiple options to choose what worked best for me. I was very impressed and ultimately chose this company to replace my furnace and AC unit. I had a couple of quotes and they by far exceeded all for multiple reasons!
I would recommend One Hour Air Conditioning! Chad Thornton was Awesome helping me with my ac problem. I was out of town working and he was Awesome with the scheduling for late afternoon appointment. I really appreciate his professionalism and concern with my ac problem at my home! This was my first experience and I will Only use you for all my business!!
He was very thorough and professional.Quickly to respond to a call.
All around a great guy.Would definitely recommend
All three representatives, Bill who gave the estimate and Cedric and Micah who came and did the service, all very professional and incredibly courteous, excellent work done. They cleaned up after themselves and had some of the best customer service skills and manners that I have encountered in quite some time. Absolutely will be calling them back for anything else I need.
We had a problem with our old Trane AC system. Kip Nails, from one Hour ac, came out and checked our old unit and said it needed replacing. Due to temperatures close to 100 degrees Kip fixed the old unit temporarily until a new unit could be installed. Kip gave us a reasonable cost for new AC. Kip was professional, reasonable and represented One Hour AC very well. Thanks Kip.
The installation was performed by Micah and Josh. Both men worked hard the entire time, did excellent work, answered all questions. Both men were a pleasure to deal with.
Thanks One Hour. All personnel represented One Hour well. From a customer who has done business with your company for 30 years.
These guys are GREAT!!!! We've had 3 technicians in the past 24 hours and each of them has been so professional, knowledgeable, courteous and gone way above and beyond what they "had" to do!
Came out and was super knowledgeable about our problem. Made common sense suggestions on how to fix it and we scheduled the fix for day after tomorrow. I am getting a variety of services so may update after i
The dust settles. But I feel very comfortable with the plan and am certain that these foljs are going to fix my problem once and for all.
The entire experience with the Company and Kip was exceptional! I was actually using another AC company but due to the professional and caring service Kip provided, One Hour Air Birmingham will be the company I contact in the future for my future air needs. Thank you Kip!!
Awesome; professional; informative; pleasant. When you’re already stressed, it helps to have someone to talk with you in a way to help you understand each step. After talking with him, you know you’re in good hands. Thank you!
Michael was quintessential professional. He was kind, personable, and courteous. He is very knowledgeable and answered every question I had. I am very pleased and would highly recommend him.
From one Kip to another I have no hesitation in saying this company has the best customer service. Kip came to repair a small problem. He was on time and even made me feel like my toddler ransacked house was normal. Lol! Heck, my big dog was even a fan and we all know they’re the best judge of character! Lol 👍 👍 Two thumbs up! …
This was our first 6 month maintenance service. Unit is still new so there wasn't much to do. Tech cleaned the coils checked the freon. All of 20 minutes and the tech was on time and courteous.
Kip Nails came and was amazing and informative. I've literally fired 3 different A/C guys through the years but Kip was on time ... Gave me an informed answer ... And didn't add on a bunch of things I didn't need.
Sold me a new unit. They did a Great job but when they left they tore my driveway up so bad that i cant get my car out.
Kip, the Technician, was prompt, professional & a very pleasant personality. Explained in detail what & how he was eliminating the loud noise in our upstairs unit. Replaced a part & showed me removed part & why in an understandable manner. It was Kip’s first visit to our house but he is an excellent asset to the company! He thanked me for being a loyal customer & I appreciate my relationship with all 3 companies! My pleasure to deal with Kip! Thanks, Hogewood
Keon Gaddis is very nice, respectful, professional, caring and trustworthy. He has serviced our A/C units many times before and take care of them. He remembers the little things about me and my family and always asks about my Mom and me. He lets me know what he will be doing and remembers how to get to the thermostats so I don't have to show him every time. This is important since I have a hard time walking. I would highly recommend their services to anyone.
Kip was helpful and knowledgeable. He was polite and courteous and respectful of my farm animals and plants. He was 10 minutes early and genuinely informative about the issues with our unit
James called and asked if he could come early which was very appreciated! He quickly determined what the problem was and had the HVAC up and running within 30 minutes! We have used this company several times and have always been pleased with the service.
James was absolutely a gentleman and performed very professionally and efficiently. He was both personable and very much the professional conveying confidence and knowledge in explaining what was needed and what he would be doing for us to correct the issue. We greatly appreciated meeting him and thank One Hour for sending him. In addition, he was able to come about 4 hours earlier than planned, but accommodated our schedule. In his efficiency, he accomplished the work very quickly.
In addition, I want to give a two thumbs up and a most grateful thank you for the kindness and efficiency of the ladies who take the calls and convey the information. Thank you, dear ladies. They are part of the reason that I would use One Hour again.
James came out to discuss our need for a new A/C system.
We were very pleased with his knowledge and willingness to meet our individual needs.
Michael was excellent. Arrived on time. Did a thorough job Explained info clearly to me . Very nice and polite. I will definitely keep using one - hour !
He did a price quote and he did a great job very informative
I called One Hour around 9 this morning, and they were able to have someone here fixing our A/C by noon! James did a fantastic job and was very professional throughout the entire ordeal. James quickly fixed our leaky A/C and saved me a a big headache! I would absolutely recommend him and One Hour HVAC Repair!
We’ve used 1 hour for many years at our previous home and now enjoy being able to use them at our new home. They have always been very knowledgeable, professional, and ON TIME!! We highly recommend them for all your a/c and heat services and repairs!!
Kip got to my house within an hour of me calling about my air conditioning unit no longer working, on what is supposed to be the hottest day yet this year. Within minutes he had found the source of the issue, and within 20 minutes my air was back on and running like new! Could not recommend Kip or One Hour enough! Thank you guys so much!
Kip was a guardian angel for my 3 kids tonight. The AC when out and I could not figure it out. The Temp started reaching 80 degrees. I called One Hour to explain my situation and was told I'd get a call back. Within 5 mins I was told Kip is on the way. Once he arrived it was the most pleasant experience getting A/C work done at 11 pm. He was so nice and knowledgeable. Kip truly saved the day and this father of 3 I can't explain how importantthis was to my family. Now as your reading reviews looking for who to call I hope you call the only number you'll ever need again and ask for Kip.
Nick from One Hour AC was awesome. Seriously a pleasure to work with. He was professional and courteous. Would highly recommend him and will definitely use him again.
Very hard working installation professionals. I could not say enough positive things about the process. They even cleaned up after they finished. I would highly recommend these folks.
Kip the technician is very personable and very professional. He called before he arrived and was actually quite a bit earlier then planned but that was all right. He was able to troubleshoot a minor problem with the ultraviolet light device which is attached to my air conditioning duct system and he replaced the blown bulb. One Hour Heating and Air Conditioning technicians always do very good work. I trust the quality of the work that they do in my home. I recommend them highly.
Chad was the tech who took care of us. Did a great job, was nice, incredibly knowledgeable and was super helpful in explaining the problem and ways to prevent future issues
I called up this company at 9 in the morning and they stated they would have a tech to arrive between 12 and 4 in the afternoon. My technician called me up at 10 and arrives at my house by 10:30 I was very impressed. My technician was very professional and did an awesome job. I was very impressed by this company due to I'm a retired veteran and they give 10% discount for military veterans. I would use this company again and recommend them to everybody.
keon was terrific, courteous, very professional, knows his stuff and was understanding to my questions, needs and situation.
A new air conditioner was installed a couple of weeks ago by 2 other technicians.. A small issue occurred, and it needed repairing to complete the installation. Donny and Cody came out and did an awesome job! This company is very prompt with service calls. I appreciate them. I used them about 16 years ago and they provided great service then.
Looking into it but Kip for very knowledgeable of the product. Answer all my questions & went over & beyond to assist me.
We have been pleased with One Hour. We have a service contract for heating and cooling and last year enrolled in their Plumbing division due to our overall satisfaction for the past 15+ years.
Nick came out exactly on time and was the absolute sweetest! Helpful and so knowledgable. Definitely recommend him and this company. We appreciate it!
Aaron Anderson was my technician, not only did he come after hours to help me out, but he did an amazing job. He diagnosed my ac problems and had my air conditioner working in less than 30 minutes. He was courteous, professional and extremely knowledgeable. I highly recommend this service and this technician. Five stars all around
Kip was very professional and on time. He explained everything to me in a way that I could understand.
Aaron was my repair man. He came out on time and was very friendly. Assessed the problem within 5 minutes of being here and gave me an honest professional opinion and price. Great guy. Good company to use.
Update Spring 2022: I continue to be very happy with One Hour. Had Kip this time, very informative and patient with my questions.
Summer 2020: Very happy with Dave and One Hour. He was on time (early with permission), professional, friendly, and wore a mask the whole time. When there were hiccups he had good suggestions, and patiently dealt with Honeywell customer service with me. Educated me on my system (just bought this house) and gave me great advice. It took longer than expected but everything is in order now!
Nickolas was very professional and knowledgeable. He was quick to find the issues, quick to go pick up the parts and install. I felt the price was reasonable for the service.
Kip did an amazing job diagnosing the issue and explaining what he found to my wife and me so we could clearly understand what the issue was and the options we had to fix the issue. I will definitely be using the company again and highly recommend them for others.
Cedric was awesome! Luckily I just had a minor problem and he had it fixed in about 20 minutes! He was very professional and polite!
Kip was absolutely amazing! He was very friendly, respectful of my home, and very knowledgeable. I am a first time homeowner and Kip explained the whole system to me. He was super helpful and answered all my questions. He even gave me suggestions on better ways to take care of my unit. Super pleased with his service. Hope he comes back for future service!
Our technician was James and he arrived early after making sure it was okay. James knew what was wrong with my a/c based on my description over the phone and had our air working quickly. James was friendly and professional on the phone and in person.
I called them and they set a technician to come out the same day!Donny and James are the best! They took care of me and my family! This company deserves more than 5 stars! Donny took care of us and kept us informed with everything! He is definitely invited to bbq!
I have searched for a Heating and Air company that did business the way I consider it to be right. One Hour Air is incredibly good, allow me to share my experience with you all. I called at 4:30 on Friday of Labor Day Weekend hoping somebody would check my AC but not expecting very much. Well One Hour, unlike several other popular companies sent Sedeick out by 6:30 this same afternoon. I had asked my previous company if they could come check it if I pay extra that companies spokesperson said they were gonna close maybe next wednesday. Well I'm so thankful that I called One Hr Air. Sedrick came out as I said, checked everything, I have peace of mind knowing the problem is with air corculation and not a mechanical failure. Sedrick offered what I felt like was a very fair maintenance plan $15 a month with 2 free visits a year. Also a discount on other service calls you cant beat that! After all this time, I now have an AC guy that I trust and I know will treat me right. I do my research, I know about Air systems and I know this is a very reasonable company. I feel quite safe telling you they will treat you right like they did for me. Thanks to One Hour Air and thanks to all of you for reading.
Today, Dec.10, 2021, Nick came to do heating maintenance. Once again Nick was knowledeable, courteous, and did what I needed. He offered helpful suggestions and when he left I had peace of mind that my system is operating properly. Thanks to Nick, to One Hr Air, and the whole gang there. They really are doing things right. If you ever have a problem give these people a call I know you will be pleased.
Chuck Nolan
This was the first time I used this company and I'm very satisfied with the service provided. The technician was very prompt considering he was on-call being it is the weekend. He was very friendly and had my a/c up and running quickly. I will definitely use this company again should the need arise.
Kip was awesome! Very friendly and knowledgeable. He took time to explain what was going on and was professional. Highly recommend.
Keon and Mr. Jeff stayed and worked on my installation diligently in the heat and the rain! They were straightforward about my concerns or to educate me on the installation process going on in my home. They were also mindful of social distancing measures and being "masked up" whenever I was around. What put the cherry on top of the cake was when Mr. James (my original repairman) came back after his long day of repairs to ensure I was satisfied with my work. I have used this serviced multiple times, and I am BEYOND happy with the customer service reps and staff. I know I will be using them again for all my service needs!!
We needed a new downstairs AC unit and decided to go with One Hour Heating & Air. Ryder and koda showed up on time, removed our old air handler and condenser and replaced with a new units. Very professional guys and would use them again in the future if the need should ever arise. Thank you!
Our ac wasn't cooling the main level of the house. I called One Hour yesterday and received an appointment for the next day. The technician called and sent a text message
with his picture before arriving at our home. Mr Isbell, our technician, arrived promptly and had the unit blowing cold air within minutes. I highly recommend One Hour.
Kip was very professional and courteous. Did a great repair job very quickly. I highly recommend him.
Ricky was outstanding! He came out in the pouring rain and fixed our ac unit. It was a bad capacitor. He was extremely polite, courteous, respectful, and professional. I will definitely use them again if I have any further problems.
James helped me and my husband get a new unit for our home very satisfied, our home is finally cold and not hot. The young man Sedric who put the unit in was on time and very professional and it didn't take all day. Sedric came back out just to answer questions that my husband had concerns about and he was very professional and understanding about what my husband was wondering about. Thank you again.
I wanted to add that this time Chad came out to perform maintenance on the unit and he was very professional and he was on time.
I gave 3 stars only because the tech was polite. I needed a pressure check on gas line. They explained how much and if they found anything else the would add that. So I paid $79 service fee just for them to come out and tell me the exact thing I was told over the phone. Said he would come back to do the pressure check next day. I recieved a appointment text. No one showed i took half a day off because they gave a 3 hr window when i called operator said my appointment was for the 9th. The text clearly said the 8th and that was the day i agreed to. Just disappointed. No worries I just switched to all electric.
Kip Nails was simply AWESOME! He was knowledgeable, professional and courteous. He definitely should be commended for his good works.
On-Time installed my HVAC over the summer and I had a small issue once winter hit. Kip came out, earlier than their estimated time after checking if I was available, and solved the issue quickly. They have been wonderful to work with ever since installing my new system.
6-4-22 Chad showed up, very professional, checked air conditioning unit, replace a.part that had gone bad. It has already started cooling some in house. I am so happy I have the yearly repair and.maintenance plan with 1 hour. They are so great to work with. Thanks for everything! 12-3-21 worked with Keon, excellent service, very personable, besides the checkup of heating/air, also change out the UV light due to being right at 3 years. 6 mos. Checkup on new heating and air system, UV light and thermostat. Checked out air filter flow.as well. Stated all well! Reminded me to change air filter in Feb.2021. Loved working with the tech Saundr, Staffney. Great personality, answered all my questions, etc.
The company itself are wonderful too. Never had any major issues, everyone is great to work with. While cost may be a little more, they are worth it for the awesome service and professional care they give.
I can’t say enough about One Hour Air Conditioning and Heating. We purchased an old Victorian house in Birmingham and the day we moved in the air conditioner broke. We knew it was on its last leg but were hoping to push it a few months. Called One Hour as I was a long time, satisfied customer from Ohio. They were extremely responsive. Jeff “Chief” came out and was incredibly honest, forthright and guided us throughout the process. He tried to fix the existing unit but it really wasn’t worth investing more money into it. We had a new air conditioner and furnace installed that day and we slept cool and comfortably that night! We have had them come back and clean and repair the ducts and vents. Just like our experience in Ohio, Chief and One Hour fully diagnosed the issue, gave us our options and never tried to sell us something we did not need. I couldn’t recommend a more trusted company and can’t say enough about Chief, Aaron and the rest of the team at One Hour.
Nickolas Mullenix
***** Very professional, knowledgeable and helpful.
Great service. Great team member. Thanks, Bob Rolen
I was very pleased with Kip his honesty and very courteous. I am going to let everyone I know about how good you all were you have my business from now on !!
Nick was very friendly and helpful. He showed up on time and had the problem fixed quickly. Would definitely recommend! Thanks for the help.
Excellent service as expected. Great communication and a learning experience. The service technician was clean, professional and above board. Thank you.
To be determined review. I was charged what I consider a very high total for a basic thermostat replacement (not quoted prior to being billed). Not happy about this at all, but will update based on customer service portion of the process which is currently on-going after filing my complaint.
Update. Lee from One Hour Heating & Air called. He was able to make my issue right. I will continue to use this company.
Derrick showed up on time with a prior phone call with his eta. He worked hard, serviceD everything, made the repairs. Great, great! Wonderful company to deal with from the first phone call to the completed service. I knew what the charge would be before he started the work. No surprises. Use these folks with confidence.
Keon was very professional and arrived timely. .
He completed the service timely and we were satisfied with his recommendations to maintain upkeep of our unit. We have used this company for years, and we are very satisfied with the service.
Kip was awesome at diagnosis of the issues with our AC and giving options to best fit our budget. Print, proficient, and professional! Look forward to working with him again!
Kip was my technician and he was very professional, knowledgeable and extremely polite. I will definitely use One Hour again.
Kip was very professional. Gave me all options that were available for the repair. Did not pressure for an answer. Will absolutely use this company again.
James is very knowledgeable and personable. He called before he arrived, was able to dissect the issue in a timely manner and provided me with all the potential options for repairing my unit. I’m very appreciative of the service he provided. Thanks again!
As a woman I am always worried about being ripped off by a technician, but Kip explained everything. He took the time to show me what the gauges and numbers on the meter meant. He also did not try to fill my ac unit with freon when it did not need it!! I am really thankful and appreciative of that and for that they have a customer for life.
Michael was very professional. He called to let me know he was on his way and arrived when he said. Was very sweet and my dog prissy loved him. We have used one hour for several years and have always been pleased.
They arrived on time went right to work removing the old heat/ac unit and installing the new one. Of the 4 companies that provided quotes One Hour was the most reasonable providing high quality and installing it. Included in price was a 5 year labor warranty! Which was a great selling point. The Goodman unit I asked for a quote is very high quality and value. Was great doing business with them.
Donny did a great job. Great guy who shot straight. Thanks for having employees that know what they are doing, and watch out for the customer. Really liked the response time on a Sunday night. Awesome job!!
I have a maintenance contract for regular inspections of my A/C and heating units. James Isbell, our tech today, provided excellent service, as usual. He has been to our home several times and knows exactly where every thing is. When we see James arrive, we know we are in good hands.
The service cost almost $300 and the same problem came back the next week. But I called back and they came out to explain problem, fix it, and not charge me anymore. The second person Kip was extremely helpful and friendly.
James was very professional but he was very down to earth. He understood my situation and worked with me to get me a good deal. I’m very happy.
Fast response time. Great technician who not only was able to diagnose the issue, but also volunteered to show me how the issue was found. Not pushy, and great human level interaction. Kip kept it real. Highly recommended, and give Kip a raise!!
The technician, Cody Barns was on time and did a great job. He gave me advice on how to avoid repairs on my system and to extend its life.
This technician was so professional and helpful. He was on time and courteous. He went about his work in a professional manner and completed in a timely manner and was finished in a timely manner. So grateful to this professional and this company and highly recommend them to everyone!
My AC stopped working on Friday night. Called Saturday morning, Mya (courteous & professional) scheduled me for late Saturday afternoon. (4-8pm) Kip was able to come early, found the problem, verified I wanted repairs (have warranty with company cannot reach), & repaired the problem, leaving me with broken part to show other company. Just a great experience & my house is no longer 79 degrees inside.
Nick came out on short notice and quickly diagnosed the problem and solved it quickly and efficiently. He was personable, pleasant and explained the problem extremely well.
I am glad I went with One Hour Ac because they were everything that their ad promised. They were quick to arrive (actually early), Dave was very nice, friendly and professional and also very knowledgeable. I really appreciate his help and hard work!
The installTech was personal, professional and knowledgeable. The install was professionally done and work area was left clean and neat. The Tech went over the new features of the heating unit and provided the details on how to operate the new unit. We were very pleased with the work performed by this Tech.
Jeff took the time to answer my (and my wife’s) questions and explained everything. Great attention to detail. We have used One Hour several times for maintenance and one installation. Their technicians have always been excellent to work with. Thank you!
Mr. Keon, was very professional and walked me through the entire process of the service I needed. He completed the work in a timely manner. I will recommend your service to anyone. Hats off to Keon and the company for keeping me abreast of timing of service rendered. Keon also wore a mask for safety, and I really appreciated One Hour Air Condition thinking of the safety for their customers and employees.
Aaron was awesome! I called when my condenser would not turn on, and the service tech was at my house in less than a half hour. Diagnosed the problem in less than five minutes and had me back in business. Highly recommended!
"Ask for Dave." I called One Hour due to my heat not working on a 30 degree day. They immediately gave me a window of time for that pm that worked with my schedule. I got caught up at work and missed the "I'm on the way call." I called One Hour back and they assigned me an "after hours technician." Dave came out promptly, thoroughly reviewed my system, and told me the least expensive route to the most expensive choice - replace the furnace. I told him I was a single working mom on a budget. He gave me a number of options. Calling him this am to order a new furnace. 10+ rating on all areas of customer service.
Kip, the technician that serviced my unit was very professional and informative. He left with a feeling of satisfaction and a well heated house.
I have had issues every winter since my heat pump was installed in 2018. Everyone that came out to service the problem was wonderful! However, it kept repeating itself and did so again this year. On my 3rd service call this go around Chief showed up. I can't say enough about his determination to get to the root of the problem. Years of knowledge finally saved the day!! Much thanks to Chief for a spectacular job and for following up to make sure everything was working correctly afterwards. If ever in doubt, ask for Chief!!
James was great. This was my first time having a dual heating system and he explained the ins and outs of everything. I will definitely be utilizing One Hour again for any maintenance and repairs going forward. Thanks again!
One-Hour Air Conditioning and Heating is the best and most reliable company I have used. They have given me excellent service and they are dependable and timely. Their servicemen are polite and knowledgeable. I got a new heating and air conditioning system three years ago. My bills are so much lower. I would not use another company.
Keon did a great job inspecting my unit and was thorough in explaining everything when done
James is an excellent associate. He even remembered my Mother ( Mrs Ann Hicks )
and remembered coming to our house several
times before. James was super nice and professional to me. I am Samuel Hicks. Ann Hicks is my 90
year Mother who lives alone. It do nice to be able to work with people that you know and trust!
Donny came quickly and got my air conditioner cleaned out with no fuss. He was great and I will definitely call One Hour again!
Donny did a great job. Called and was able to arrive early so freed up my afternoon. Great job. Will use one hour again.
They came quickly and found our issue. It was fixed fast and we are back to cooling the house in this Alabama heat!
We had a clogged HVAC drain pipe dripping water onto our bedroom ceiling, and this company is close to home, so I gave them a try. Our issue was fixed quickly and professionally, the tech was super nice and explained all our options before we committed. Can't beat the service for the price!
I called on a Sunday evening and I got a very quick response. I absolutely appreciate the text messages with the picture of the technician. With a process that could be somewhat scary, One Hour Air Conditioning and Heating of Birmingham calmed my fears. Thank you!!
Had to call twice in almost a year! Fixed my heater last time and my AC unit this time. Always quick to respond, quick to repair, and always friendly and professional! Highly recommended!
Kipp was great and patient with me. He explained everything and every option until I understood. He was very professional and courteous.
Kip was great!! There was great communication from start to finish. So happy I went with one hour and Kip to help me with my heating and air solutions !!
A wonderful experience today. Keon was so knowledgeable, professional and such a gentleman. He was so patient with me - I had so many questions. Great experience. Thank you.
My AC problem was caused by my own incompetence while installing a new thermostat. I described to the technician what I was doing prior to the problem. He climbed into the attic and came down thirty seconds later and said "that should fix it" and it did. Blown fuse. He had spare fuses in his pocket before he went up. I couldn't be happier.
My technician was Kip. He was extremely professional and he thoroughly explained everything to me. If I need service or repair again (hopefully I won't) Kip is the only technician I want come out.
Omggggggg….. This has got to be one of the BEST companies for A/C in the south. Words can’t express how professional and knowledgeable these guys were. AWESOME WORK
Aaron Anderson was my technician. He was punctual and courteous. He explained everything he was doing, he gave me good information about products that would help me, and offered me options and recommendations that fit my budget. I highly recommend One Hour Heating and Air!
Jeff came on a follow up visit following the installation of a downstairs and an upstairs heating and air systems. We were able to ask questions regarding the systems and Jeff is very knowledgeable. We have used Evans/One Hour for over 38 years. They are dependable and courteous.
Service tech, Kip, called ahead of time and then arrived when he said he would. He was very polite and thorough in checking both Trane heat pumps and furnaces. Very good service!
Sedric was very professional, kind, knowledgeable and timely. He installed our new AC and Heating system. We were very pleased and happy with his service.
I met with James Isbell to discuss a replacement for my heating/air conditioning unit. My goal was to find a contractor who had a good reputation for quality workmanship and quality customer service. James conducted a full evaluation of my present system (duct system, insulation, and the size and type of unit needed) and provided a written estimate with details of costs explained. He walked me through the service cost, energy-efficient system, and explained the warranty I selected. He explained that an 18 month no interest payment plan was available, and a military discount would be applied to make payments easier for my budget. The following day, Jonathan, Marcus, and Joc arrived at my house to do the install. I felt comforted seeing these technicians were licensed and had certifications of NATE on their shirts. I spoke personally to Jonathan, Marcus, and Joc. Talking with them, I felt they were professional and knowledgeable of what they were doing. At the end of the day, everything was cleaned up, cleared out, and my expectations were exceeded. A thumbs up to Deana for her telephone assistance. Highly recommend without reservation and feel confident about my future relationship with One Hour Air Conditioning & Heating
Chad came out and did the work he was very nice very....he replace the blower on the furnace unit... The house now cool thank you Chad thank you one hour....
One Hour Service is my go to number when my home needs attention. I like the twenty four hour appointment setting hotline with a knowledgeable and well spoken live person. Service is scheduled to fit my calendar. Only highly trained, mannerly, clean cut, licensed and experienced techs come to my home. They explain all the options and somehow find ways for me to get what I want done at the most competitive rate. I have found that no job is too small or too big for them to handle. I especially like that service includes guarantees, clean up and even patch & paint when necessary.
We had Mr.Jim he was nice and straightforward. Explained everything as well as answered whatever questions we asked. We really enjoyed him he was honest,and ,funny. He is a very good worker.if more workers was honest and straightforward like Mr. Jim there company would be good also. Thanks a lot Mr. Jim and we thank your company for sending you. Again thank you for a job well done!!!.
I have used One House for years and have always been pleased. Keon did great work and very pleasant. I would ask for him again.Nancy McInnis
Our drain was clogged. They came out the same day and had it draining in 10 minutes. Small service fee and extremely fast response. I highly recommend 1Hour!
Jeremy knew what it was right away. Sensor had dust on it making it malfunction. Quick fix. He wore a mask the whole time for his safety and mine. I have used One Hour several times. Have always done a good job.
I had to replace my existing hot water heater.My technician was Kyle. He arrived promptly when the dispatcher said he would. We went through several options to see what would work best for my unique situation and ultimately a tankless system is what I went with. He didn't have the best conditions to work in. Cramped space,a very hot and humid day and rain but he got the job done with no complaints. I am pleased.
I called this morning for my plumbing and HVAC service around 8am and had Brandon at my house around 9:30am. He did a great job and was very efficient. Fixed all plumbing issues and even went behind and rechecked his work before leaving. Then, Nick came for my HVAC and they were both very professional working with one another! Nick was honest and said no need for any additional services! I'm very pleased and will use them again!
They sent a reminder the day before then today I received a text from the office and a call from the technician to say he was on the way. He took Covid-19 precautions and wore a mask in the house. I was very satisfied with this maintenance visit.
James Isbell was very professional and thorough. We have used this company for HVAC many years, maintaining all units and replaced when necessary.
Kip is great. Very well run company. I would recommend them to anyone
Donny did an exceptional job. Very professional and worked out issues that had happened. Even was patient when a very odd issue arose. Thank you for all your help!
Very nice , competent and communicative workers. A great experience!!! Donny Warner and his team were awesome!!! Donny is a great guys to work with !
The value of the service I received from this company was great. The quality of the work and their responsiveness and their punctuality was right on point. I am glad I have teamed up with them.
Chief was the name on his shirt. But I think his name was Jeff. He was such a delight and breath of fresh air from previous AC technicians. He made sure every step and process was completely understood. There we’re no questions left on answered. If we had a world full of chiefs, life would be a much better place!
Great experience. Our AC stopped cooling on a Saturday (we didn't notice until we returned that afternoon); called at 3:30 and had a tech out and the unit inspected/serviced/fixed by 8:00. One of the only Birmingham options that doesn't charge extra fees for weekend or evening visits.
The tech was early and had the correct protection for COvid 19. Tried to repair the unit. But it was finally determined that the system needed to be replaced. Someone was on site within the hour with the estimate. All very courteous and professional
Chief was very knowledgeable and very friendly. He diagnosed the problem and let us know what was going on. We would definitely use him again.
The tech was on time very pleasant and courteous and took care of my unit and was prompt. He explained what he was doing and he cared about his work. The response time from the company was excellent also.
My air conditioner is cooling better today! Nick is awesome!!!
They called to tell me they were coming for my appointment while I was on a business conference call, and then didn’t come because I didn’t answer the phone (no voice mail). I had to reschedule when I called them 20 minutes later, after I got off the call. Which, coincidentally, would have been what time they would have arrived. This is the second time they have done this to me.
We called after an awful experience with another company. They offered an appointment for the same day just an hour after my initial call. Kyle Hooper showed up and was friendly and talked with us before he started about a great deal they were having. He was quick, professional, and did work we didn't expect without extra cost. I will call Benjamin Franklin first for every situation in the future. Myndall Delcamp
Every year they fix my ac when I'm having problems and today I had Nick. Words can't explain how greatful I am for him. Super kind and super professional! Thank you!
Keon was extremely professional and completed the work in a very timely manner! Would love to have him as a tech again!
He was such a great guy did my job so fast. I really appreciate him!!!!
Keon is very mannerable individual and carries out his duties timely and professionally. I will always request Keon to come and maintain my A/C and heat because he is so respectable to this senior citizen.
Called @3:30 p.m. today. Was told it would be between 6 & midnight but Chad called me within 30 minutes of my call, got here on time and replaced capacitor within very short time.
Great experience. Steve and Dave were very thorough and made sure I got only what I needed. Explained the whole process and just cool guys to be around. Highly recommend.
One Hour Heating & Air has always been very responsive to my needs and come when they say they will. Their technicians are friendly and knowledgeable and have cared about their work. I'm grateful to have respectful workers who care about what they do.
Jeff “Chief” - Hands down the best HVAC professional I have ever worked with. Will request him for all our needs and highly recommend to anyone needing HVAC service or installation!
One Hour is a very professional and cost effective HVAC company that has customer satisfaction as their goal. I recommend them to anyone looking for quality in a HVAC company.
Service tech's name was Billy (did not catch his last name). Genuinely decent guy who was friendly and helpful. He cared about what he was doing as well as our satisfaction. Grateful for people like him!
Received new heat pump in October, 2019. Worked beautifully during the winter with the heat. Switched it over to A/C and it wouldn't cool down the house. Called One Hour and they were here the same day. Dang blasted ants got into the contact and I can't get to a store to get ant killer. But I will soon! Thanks One Hour.
James was very professional, friendly, did a great job on explaining the repair and was very timely in getting the job done.
Mr. Neil always do a great job always have been pleased with him thanks!!!
Chief was wonderful. He went above and beyond to make sure my new unit was installed correctly. I just loved his customer service.
Nick did a great job servicing my A/C system
Great work! Honest and open about what work needed to be done. Stayed the whole duration to ensure the issue was fixed properly. Great customer service and speedy repair. Will use again in the future.
I cannot speak highly enough of this organization. The gentleman who came to look at our HVAC was professional, courteous, well-informed, and we will be using him for all of our service needs.
Shane was very helpful. I took the time to help me understand the condition of my service line and the resources “One Hour” had to make the repair. Thanks, Shane!
Kip called before coming and gave an accurate eta. Extremely respectful cheerful and courteous. Would highly recommend!
The technician was excellent even early and resolved the issue.
Chief was early, friendly and fast. This is the second time I have used this company and both times their service has been A1!
Kip was friendly, helpful, knowledgeable, and taught me several things about my system. I highly recommend One Hour Heat and Air.
Aaron was fantastic! He knew exactly what he was doing and was fast and professional! I highly recommend him!
Outstanding service by Kip Nails! Will be using him going forward for all our HVAC maintenance and future needs.
Dave was very Professional and Courteous!
He did a great job helping my Dad with his HVAC needs.
For now on I wish you could just send Keon out to my house, I think He and the other young man did a great job. Thanks so much 🙏 💓 ☺ …
Had a great experience, The guys were very polite and professional. Would definitely recommend 5 stars and two thumbs up 👍🏽👍🏽 …
Chad did a great job and was on time and was very courteous.
Dave was super nice and very knowledgeable. Its easy to see that this company is ran very well and makes the customer priority. We are going to use them forever now!!!
Arrived well within service window. Very thorough and found what must have been a microscopic leak, had it repaired quickly. Definitely recommend.
Kip arrived during our quoted time on a Sunday afternoon. He was very professional, friendly and had our air up and running in no time at all.
It was a no brainer to have One Hour replace my second heat pump after they replaced the first one last year; competent technicians and good service; highly recommended.
They were very professional and attentive to my needs to repair my heat pump. I would highly recommend them.
Nickolas Mullennix and Michael Wolfe are very professional, They eased our frustration and helped solve the problems!
Needed an AC technician on short notice. One Hour responded same day. Fixed my problem quickly and at a reasonable price. If needed, I would use again.
I had a blockage in my condensation line and they came out same day and cleared it out.
Absolutely perfect. Will definitely call again if we need more assistance. James was awesome and super helpful!
Kip was very nice and very knowledgeable!
Explained in detail to what might be going on !
Excellent service, explained what he was doing, on time and professional. Will absolutely call them the next time I have an issue.
Excellent service.
Michael was very professional and took time and care to explain his procedure.
Great bunch of people. I had a new system put in 6 years ago by them and I am so thankful we used them
Very courteous and informative when explaining what was done. Stayed to make sure that it was working properly. A+ rating on job.
I have used this company for at least two years and the service has been exemplary. The technicians are very professional and forthcoming.
Excellent service!!! Highly recommend for all your AC and Heating needs.
They were very professional and showed up on time if not early. They provided multiple solutions as well as amazing customer service.
Keon was very professional, very pleased with the job he did would highly recommend One Hour Air Conditioning service.
Excellent service and friendly. Took him about 5 mins to knew what was wrong.
Keon Gaddis of One Hour Air Condition provided excellent customer service and very professional while explaining the details of the service. Would highly recommend
Keon was very professional and courteous! Would definitely recommend.
Audie was very professional and courteous and done a thorough job.I was very satisfied. I purchased the service contract from him.would reccomend him.
They evaluated my ac unit and found the issue in less than 20 minutes, needless to say my unit was blowing snowballs within the hour!
Aaron came earlier than expected, diagnosed the issue and had it fixed in 30 minutes. Bravo!!! Great job!!
Michael was professiona and addresed and fixed the problem immediately! All went well! Will definitely use again!
Great customer service. Kip was courteous and very professional!
James answered all our questions and made the decision to replace our aging system very easy.
Keon was very professional and went above and beyond to make things right.
Brandon Moore was the plumber who came to take care of our needs and he was prompt, courteous and reasonable. Thanks so much!
Well Done, Jeff Hayes!
Outstanding Job! He quickly diagnosed the problem: Bad Capacitor
Very knowledgeable in answering All of our questions!
They came to check out our units furnace and air conditioner they were professional exceptional service and I am not easily impressed.
Arrived early and very professional. Ready to begin replacement the following day.
Thank you for your time.
Keon is my favorite technician. He is always professional, courteous, and respectful.
Had great service and didnt have to wait all day came out early and i was able to finish my other errands and appointments. Thank you so much
Great people to work with. Every technician we have ever seen is very polite and professional.
It’s great having one company to handle all our needs. Good service, generally on time and reliable.
Very professional, on time, told me about the service he provided and ask if I had any questions.
I stopped by and spoke to Nicholas about maintenance on my water softner tank. He was very helpful in explaining how little I had to do to maintain the water softner tank.
Nick is top notch! Prompt, professional and personable!
Very professional, arrived an hour or so after I called with my plumbing problem and completed what turned out to be an extensive plumbing repair the same day.
Keon was very polite and efficient. We wanted to make sure all questions were asked and addressed.
This was a yearly maintenance visit. Michael took his time to make sure everything was in perfect condition.
Ricky was great! Very knowledgeable and honest about what needed to be done. Thank you!
Mr. Driscoll was very professional and knowledgeable. He provided me with information I needed to correct a future problem.
My only suggestion for these men is that when they go to a home where a woman is there alone, and they are in and out of the house, that they knock/ring the doorbell each time before entering the house again.
Had issue repaired in about fifteen minutes.
Sedric was very polite and professional.
Their Representative was professional, well mannered, very knowledgeable, and clear in his communications.
On time, polite, quick. Would recommend for duct cleaning!
David was a true professional and I would highly recommend requesting him in the future.
They did what they said they we’re going to do promptly and quickly.
Always been satisfied with their ability to determine the source of the problem and repair.
The repairman was on time and polite. He completed the job quickly.
Dave was professional and got the job done quickly despite having to drive out of his way to get a repair part.
Very professional quick service and Would recommend to everyone
James did a fantastic job! He was on time and very kind!
Chief came out and diagnosed the issue in minutes! Knowledgeable and professional. Thank you so much.
Micheal was punctual and professional. Great experience.
Donny was very helpful and honest, and it was just with the diagnostic.
Keon is very professional. Answered all my questions. Arrived as promised and was efficient and friendly.
I had a blocked sewer line and called them at 2:30 PM they arrived at 7:30 PM scoped they line and cleared the obstruction in about 45 minutes at a very reasonable charge.
Tech was on time, checked everything. Didn't try to sell me services I didn't need. Made sure everything was working correctly.
He was punctual,courteous, got right to the job, explained things well, was very neat . Would like him back again. Tks
Very professional, on time, friendly and fast.
Serviceman was very personal and thourouh. He took his time and reviewed all results with us.
Tech was GREAT. Very knowledgeable and provided great feedback.
Service tech was courteous and knowledgeable. Would definitely recommend.
Ricky was super nice and did a great job!
Chief was very professional and explained everything very well to me.. would recommend
Excellent and honest service. Highly recommend!!
Awesome job, tech did great job. Made me feel good about service i got.
Quality service and great at trying to fix the problem before making the final decision
Very nice service man, did repair and we are cool.
As far I can tell, Cedrick did a good job of servicing our equipment.
The technician was very nice very polite done his work I was very pleased
The guys did distance and had their mask on. I also were told what I needed to get repaired.
Michael was on time, professional and courteous.
Keon was very informative and helpful. Recommend and will be using again!
Consistent professional and courteous service for the past 23 years I have used this company.
I would like for everyone to know what a excellent job this company does also how kind and courteous knowledgeable they are
Best technician I ever met and best service!
Fast and friendly along with quick professional work
Excellent service and done in a timely manner.
Great work and will definitely use them again in the future.
Arrived On time, in uniform, easy to work with. Described work scope clearly. Wore a mask.
On time, honest technicians always friendly and explain exactly what they are doing and what needs to be done.
Nick is awesome. Great service at a great price. Very Happy
Great service and very friendly
James was very professional and helpful. Highly recommend.
Wonderful response time and problem solving. We have always been able to count on them!
Amazing Service and Professional Staff
Arrived at time of appointment, fixed issue and explained all along what was being done
The gentleman Audy performed fantastic service on the HVAC system and ductwork cleaning
I always have a great experience with One Hour Air Conditioning and Heating.
Kip was very knowledgeable and professional!
Very professional. Explained his findings clearly. Very pleasant demeanor.
Great customer service, detailed orientated, on time and professional.
Very good 👌 excellent service did a good job, Check everything. …
Friendly service. On time arrival. Was more than an hour service but was good.
Very nice guy 👦 …
Fast and efficient found problem straight away and orders parts
Awesome
Kip and Jeremy did excellent job of evaluation of problem.
They were on time and they shared with me there concerns. Very professional.
Great and professional service technicians every time. A notch above the rest in this field.
Professional and friendly. Did an amazing job.
A very kind man with a great attitude. Very helpful.
AC broke, came out within 2hrs, diagnosed problem and fixed same day.
Excellent service. Would highly recommend.
James was awesome!
Best price, service and product in the Birmingham area.
Thanks
Technicians worked hard all day to install new unit.
Best service I’ve ever received. A+
Great service. Very professional.
Amazing guy! Did fast work
Cody was awesome. A +
Kip was very straightforward and thorough.
Very good Experience!!
Love this company. Fast and reliable service.
Quality professional work
The maintenance had to be rescheduled due to a power outage.
James was very knowledgeable and efficient.
On time, friendly and good customer service.
Very glad we called One Hour.
Job not finished equipment failure
polite, good listeners , do outstanding service
Professional experienced
Knowledgeable
On time
In and out
Tech was great and very professional
Very good service and very professional!!
James was great 👍 …
On time, honest and professional.
Kevin Caddis is very professional
Above and beyond service from this company.
Always on time very professional
Good
Great
Excellent service!!
Loved the service was professional 👏 …
James was great!
Sedric was awesome!!
GREAT CANT GO WRONG!
Everything seems to be working well.
Very professional young man!!!
Superb Service!!!
Great company!
Good
Excellent!!
Chris did a great job!!!!!!!!.
Yeah
Service was great!
Great
On time every time!
Great job!!
Nick is the man!
Quick and professional
good
Perfectionist in all accounts
No complains
Very helpful
Excellent job
Awesome job!!!!!!
Kip Consultation was very professional. He helped me when my water heater was leaking at 2:00am. Cedrick was awesome with installing my furnace and AC. Chad was very knowledgeable about the furnace too.
Michael was very honest and and went the extra mile for us.
So happy with this company.