Reviews of GAC Services. (HVAC Contractor) in Baltimore (Maryland).
GAC Services
227 E Deer Park Dr, Gaithersburg, MD 20877, United States
Description
Information of GAC Services, HVAC contractor in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
We still haven't received any review on this business.
Map
Open hours of GAC Services
Sunday
7:30 am–4 pm
Monday
7 am–6:30 pm
Tuesday
7 am–6:30 pm
Wednesday
7 am–6:30 pm
Thursday
7 am–6:30 pm
Friday
7 am–6:30 pm
Saturday
7:30 am–4 pm
Popular times
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Reviews of GAC Services
Peter Friz
The GAC team just wrapped up replacing one of my HVAC units and replacing a broken humidifier on another unit. From the first service visit with Freddy, to the replacement discussion with Chris, to the installation with James, Iggy, Blake and John the electrician, the experience has been professional, very well communicated, completed on-time and on-schedule. Every step of the way they proactively shared information, gave me options and explained the process. The office team reached out on a few different occasions to confirm information and set schedules that worked for us. Every member of the team exhibited a desire to educate, sharing their knowledge and recommendations with respect - even when we asked basic questions - so we could make the right decision for us and our situation. The clean up and explanations/instructions when done gave us a ton of confidence on using the new equipment. We're very happy with GAC and will definitely use them again in the future.
Walt Turchi
GAC’s team of Justin and Jorge did an excellent job of installing my new hvac system. They were very pleasant and answered all my questions as they worked diligently at their trade. After programming the new thermostat, they walked me through the method. They removed all the old equipment, cleaned up and removed all trash. I would definitely recommend GAC to friends and family!
Bill Lawrence
Very happy with service from GAC. Called for service on our heating unit and they kept me informed when the tech would arrive. Repair was quick and fully explained before the work was started. Joel did a great job. Very professional and capable. He added suggestions about how to run the system more efficiently. And I appreciated that he offered additional services without my feeling pressured. Very happy to make GAC our go to company now.
Sharon Frizzell
The whole crew showed up sharply to remove my ancient HVAC system and install a new Mitsubishi mini-split system for my condo unit. Kudos to Nelson, Blake, James, Jay, and Christian for a thorough and immaculate job. They were conscientious about masking and protecting my floors by wearing booties and using drop cloths. This was a huge investment for me, and I was a little anxious; but when they turned it on to test it out, my worries vanished. It is fabulous. And so quiet!
Hannah Young
Excellent, professional service! William came to measure and explain the options for a new attic heating and cooling unit. He was very helpful and answered every question. Jorge, Roberto and team leader Blake were exceedingly thorough the day of install. They treated our home with respect and left everything in great shape. The house already feels so much better. I highly recommend this company!
John Tomlin
The GAC team arrived promptly at 0800, as promised. They were very professional and set about the work to be done very efficiently. We were kept informed all the way through the work which involved the removal of our old oil fired furnace, the removal of our old AC unit, and the installation of a new modern heat pump system. As could be expected with a 70+ year old house, there were quirks that had to be overcome and that was done very efficiently. The workings of the new system were thoroughly explained to us. All in all, we feel very good about our choice of GAC for this work. We had two other estimates but chose GAC based on their reputation, reviews, and the fact that they employ their own electricians, a big plus in my book. The team of Carlos, Jorge, and Jason cannot be commended too highly.
Debora Moore
I bought a new heating/AC unit from GAC Services. From start to finish the staff was very polite, courteous and professional. The workers that came out were all so nice, friendly and polite. They completed the job professionally and with a quick turnaround time. When I needed them to come back out for a minor change, there were no hassles about it, I wasn't charged a fee; and they were very accommodating to my schedule. I really loved the service they provided and will not hesitate to contact them again for any future needs and I would definitely recommend this company to all my friends and colleagues. Thank you!
Joanna M
GAC provides the HVAC maintenance for my townhouse. They had installed the HVAC system and thermostat a year or two before I bought the place. So, their HVAC team has always been great with inspections and service.
Today, I had an electrical issue. I called and spoke to Lisa at their office and she was super nice and helpful. She was able to find an electrician on call that could squeeze me in. Bruce Moore at GAC is my new favorite electrician! I didn't expect Bruce until later in the day but he was nearby and called and said he could come take care of my issue. He was already able to test my outdoor outlets while waiting for me to return home to meet up with him.
He walked through the interior issues with me and showed me what was happening and made his recommendations on what to do to fix everything for the day. He was able to replace the exterior outlet to make sure they were up to code and that the GFI outlet panel was secure.
We also talked about a surge protector for the whole house that I had gotten a quote for a few months ago. I asked if he had time for that and he did! So, he was able to install the surge protector. The best thing is that he took the time to explain that it wasn't just stormy weather or the electric company that could cause a surge. Often times, with older large appliances, they could take more to turn on and could cause a spike as well.
Bruce was professional, informative and thoughtful. He wore booties and mask throughout my house. He cleaned up everything afterwards. He also made sure I knew what was new in the breaker panel and noted the changes he made.
Incredibly happy with GAC and will continue to use them for my HVAC and electrical needs.
johng
We had representatives from three companies offer alternatives and submit quotes for a heat pump system in our home.
GAC Services, Andreas took time to suggest options, answer questions and provide additional information about the system that allowed us to research and make our final decision. Installation date was scheduled within two weeks.
The electrician and installation team were excellent. Chris, James, Christian and Julian were professional, courteous and personable. They wore shoe covers, put down floor covering in trafficking areas and carefully moved equipment in and out. Installation was completed same day and no mess to clean up. They explained the operation of the thermostat and system in layman’s terms and assured that all questions were answered before leaving.
Matthew Eapen
My AC broke in the middle of August and I called several vendors for estimates. GAC offered a variety of quality options and was reasonably priced. I was impressed with how knowledgeable Danny (my salesman) was. He spent hours at my house thoroughly reviewing my existing setup to ensure his proposals were accurate. After signing my contract, GAC was able to install the new system in 3 days. Not only was their pricing reasonable but they offered name brand systems and the best warranty compared to everyone else (10yr parts and labor).
The install team (Donte and Blake) arrived when scheduled and completed the work in 1 day. They left my house clean and exactly the way it was before they arrived. I will be using this firm for ongoing maintenance and for my other units when needing replacement.
Paul Vela
In making the appointment initially, GAC Services provided a pleasant experience. Given the "busy season" for A/C issues, was able to get an appointment two days out. As informed while making the appointment, the technician, Jeremiah, called about an hour out and arrived on time.
While on site, Jeremiah provided professional and courteous service diagnosing and fixing the issue quickly, and answering all questions. He thoroughly inspected the air handler inside and A/C unit outside and made recommendations based on his findings. All in all, it was a good experience dealing with GAC Services.
Jacek Ciesluk
Jorge and Oscar installed a new AC and heating system at my residence today. They were professional, knowledgeable, and courteous.
They went out of their way to explain everything they were doing and why they were doing it. They seemed to take pride in their work. I appreciated that they wore shoe covers when coming upstairs to work on the thermostat. Before leaving, they cleaned after themselves and made sure I felt comfortable with the new and much more modern thermostat than the one they replaced.
Louis was the repair person for my old AC and heating system. While troubleshooting, Louis explained everything he saw and eventually provided options, including replacing the 17-year-old system, which I ultimately took. As with the installers, Louis was professional, knowledgeable, and courteous.
Unfortunately, I don't remember the salesperson's name that evaluated our HVAC needs and provided information on the new system. Again, I had a positive experience, which prompted me to write this review. I don’t write many reviews because I expect excellent service from contractors that walk into my home, but after realizing how rare this is for me- to be impressed with a company's sales, service, and installation departments, I wanted to reward GAC for creating a work environment that resulted in such excellent customer experience for me.
Kristen Henseler
We have used GAC for repair services at our home on multiple occasions. GAC has always been very responsive to our online scheduling/inquiries, and we have been very pleased with the customer service. Our electrician, Julian, is always on time and very professional. He does a great job communicating the specific details regarding the work to be done and answers any questions we might have very thoroughly. We have always been very happy with the quality of work performed in our home by GAC Services, and we will continue to use them for our electrical service needs in the future.
Angie Polk
I cannot say enough about my experience with GAC Services. Our AC went out and Luis was assigned to our call. He was the most, friendly, thorough, thoughtful, professional and patient technician I ever had the experience of meeting. He took the time to explain in detail what the issue was, steps for repair, as well as possible repairs and cleaning suggestions for me to consider down the line. He took time to answer every question I had, and he ensured I understood everything. I usually don't write reviews, but I really wanted to take time to thank him for his professionalism and for repairing our unit. I would absolutely recommend this company, and they will be the 1st company I call for any future issues that may come up.
C
We've been using GAC for several years now, ever since our first installation which was a replacement of one of our systems. The system that GAC recommended was spot on and fit our home perfectly. We have a service contract with them, and when our second unit went up, we contacted them right away and set up and installation for it. Again, perfect fit for our home and budget, and the installation went well. Great job by Jason and Christian, very professional, organized, clean, and quick. We highly recommend GAC for any HVAC needs.
Amy Hutchinson
I contacted GAC for a quote for a new furnace, A/C, and smart thermostats. William was very attentive and detailed when he came to our house to create the estimate. As we were changing the size of the system, Brian came out to take measurements and ensure that we picked the right system for our space, which I appreciated.
Jimmy, John Pew, John Z & Chris were respectful, efficient, friendly, and very kind to our dog when they came to install our system. The system and the smart thermostats were explained in terms we could understand and the whole experience was fantastic.
Rhonda J
Our A/C went out at night during the 90 degree weather. GAC has an answering service so I called at 10:30pm and left my details. I really appreciate being able to talk to a person after hours. We did call GAC the next morning to confirm when they would be able to come out. They said they’d contact us prior to arriving. They called to let me know when they were on their way and arrived 15 minutes later at 11:00am. The service technician, TJ, explained the items he was going to check out. When done, he provided pictures and let me know the issue and the cost. He even provided information on discounts he could offer to save us money. He was on time and professional. GAC originally installed our system 6 years ago and provides regular maintenance for us. All of our interactions have been professional and any services we have needed have been completed professionally and in a timely manner. We trust that GAC will respond and take care to make sure our system is running smoothly.
Kyle David
We've been regular customers with GAC for over a year now. We were very luck that the first electrician they sent out to us was Chris M. We were so pleased with Chris' professionalism and work that we've requested him exclusively for all other services since (and GAC is always happy to oblige). Chris is always on time, takes the time to listen to our concerns, and then educates us on the issue and solutions. GAC's prices are very reasonable and we're extremely happy with Chris' work. Thanks GAC and thank you Chris!
mark diley
Here is your response: John was fantastic. On time. Very professional. He was efficient while taking care of all of our needs. He took the time to update me on what was done and why. He noticed that we had covered all of the registers in our house with dust filters and told us why they needed to be removed, stating that this practice was in the long run a negative for the performance and life of our system. We had issues with our upstairs unit as he found that there was no filter installed during the last service call. He called the shop and had it delivered to us while he was on-site. To make sure all was well, he checked our two outside units and did a small tweak that could have turned into a larger issue. Since becoming a Premium GAC member, we feel secure in the fact that GAC is our servicing company. John was terrific and hope to have him next time. Thank you for the pro's at GAC!
Emily Moylan
My family found ourselves without air conditioning going into the holiday weekend. I reached out to GAC Services to see about moving our house over to a heat pump system as our furnace was also on borrowed time. I was thrilled that they were able to fit us in for an estimate before the holiday weekend! The company that we had used for our maintenance contracts for years couldn't even be bothered to do that! The sales rep, Mike, was very detail oriented and listened to what we were looking for. He presented us with 3 options and he explained the main benefits of each to us before he left and had the formal paperwork drawn up before the end of the day.
Jennifer at the front office was very responsive while we were doing our due diligence and getting other quotes. When we asked Mike for a different heat pump system than what he initially quoted us for, he had a modified proposal to us that same day.
The scheduling team got us on the schedule right away once we signed our contract. The install crew of Christian, Sean and Rahsaan were polite, professional, and thorough and left the space clean.
From start to finish we were absolutely wowed and impressed with GAC Services and will use them again.
Chris Barnard
Bruce at GAC services was a delight to work with. We were able to schedule our appt fairly quickly and they were very accommodating when we had to reschedule. On site Bruce was extremely knowledgeable and very pleasant to work with. Not only did he break down the work so we could understand what was going on but he also informed us of savings we qualified for but otherwise wouldn't have known about. The next time we need electrical work done we definitely plan to contact Bruce at GAC.
Krista Ross
Jason Jaco and team did a great job with our new system installation. They worked very efficiently (in a very tight space) and kept us updated as they progressed throughout the project. We are so pleased with the outcome. GAC has been excellent from start to finish and all interactions with staff in person and over the phone have been fantastic. I have already recommended GAC to friends and will continue to do so.
Jill Jackson
I had GAC come out for an electric inspection during there special they were offering. House is 47 years and figured time to get it inspected to see what needed to be done to bring it in “code” for today standards. Quote was good for a year, they offer financing, and Technician was so nice, explained what was out of code, and just nice!
I had them do the work and am so happy I have GAC to service my HVAC and electrical now. I truly wish they did plumbing too! I’d have them do it all when needed.
Nicole Crawley
Our tech Miguel was awesome! Prompt, communication was excellent, he provided professional advice and walked us through exactly what was needed to repair our 10-year-old air conditioning unit. He also recommended long term solutions so we can start to plan for eventual replacement of our unit. Highly recommend Miguel. I hope he comes back to complete the service when our last part comes in.
David Bloom
Iggy, Dante, Blake and Dave from GAC completed a large installation at our home recently. They did an excellent job in all respects.
They arrived within the promised time window. They laid down protective mats in our home and were careful with our yard. They did a thorough and careful installation, making things fit properly rather than pounding them into shape. They explained the new system to us, and they cleaned up completely as they left. They were clearly proud of their work and GAC and repeatedly mentioned the 1-year satisfaction guarantee.
While we could do on in greater detail, one example illustrates their approach. As we signed the paperwork and completed payment, Iggy heard a whistling sound in the furnace that he did not like. Instead of ignoring it or passing it off as normal, he took the time to identify the source and correct it.
We would return to GAC for another installation (hopefully not for years to come!), and we would ask for this team again.
Jason Banks
Josh and his team arrived on time, quickly got to work and kept a clean and orderly work environment. All the guys were polite, respectful of myself and my home. In all they were really easy to talk with. They went through all the details of the system, what to expect during the colder months and were really great about asking if I had any questions at all about the system, it's installation as well as it's operation. I did and they answered all without hesitation.
All in all an A1 Top Notch experience with a team of professionals. They will absolutely be installing my next unit!
(Hopefully a loooong way down the road).
Oh yeah - my dogs loved the guys which says to me good folks.
tajaco
Everything about my experience with GAC has been great. First, the technician who evaluated my old system when I was deciding whether I needed to replace it seemed highly competent and thoughtful, and was good at explaining things to me. Once I decided to look seriously into purchasing a new heat pump, consultant Danny Love was perfect for me to work with. I had lots of questions and concerns, and I mean *lots*, since I tend to worry about drawbacks and all the things that might go wrong, and I also want to understand everything for myself rather than just put things in someone else's hands. On top of all that, I have difficulty making decisions. Danny was extremely well informed, a great listener, and very patient, through *lots* of back and forth discussion. Thanks to this, in the end I felt very comfortable and solid in my decision to spend a lot of money on an excellent system. Then, the guys who installed the new system were skilled and creative in the needed workaround configurations, and they were friendly. Finally, there were a couple of issues with the installation that I noticed a few days after it was done. GAC was prompt in returning to address those issues, and did it right. I'm really impressed with GAC and its team.
Chris Kaneski
I was able to quickly get an appointment for a system checkup of my heat pump. The technician, Charlie Choe, was prompt, courteous and knowledgeable. He found a system part that needed to be replaced before it failed and he was able to do the repair on the spot. I have used GAC services for years and I have found them to be very reliable.
Henk Haarmann
Service: Installation of internet cable
Chris provided excellent service. He made sure we got the solution that best meets our needs and budget. He answered all our questions clearly in advance and during the install. He showed good attention to detail involving the routing of the cable and install of wall plates. He was able to keep the size of holes for the new wiring to a minimum and kept the install site clean.
It was my first time experience with Chris and GAC and I would use them again.
Alexis Albright
GAC was amazing! Our AC went out and of course it's 90+ outside with humidity. Its a holiday weekend, plus summertime and so I figured no one would be available until Tuesday 5July but was surprised to see openings on their online schedule.
I scheduled an online appointment for 3July and was even more surprised when they called within an hour and told me someone could come out today!!!
Feng arrived and was very professional, quickly assessed out unit and couldn't believe it was 27 years old. He identified the broken part, fixed it and got our AC up and running again. He tested the output and told us our unit was running better than a brand new one. He was as surprised as us. He did warn us that the next time our unit quits working it will likely be time to replace it.
We were so happy with his service and GAC that if and when are unit breaks again we will definitely call them up to replace it. Thank you so much for the absolutely amazing service!!
Debra Morris
I have been using Alfredo for the last 12-15 years, and would NEVER use any other tech. He is honest, never ever pushy, and only has your very best interest at heart. Our home is now 22 yrs old, and it is time to replace major units here. So, he came out for our winter system change over, and he explained everything to us, and we are happy to finally get these older units replaced. We are looking forward to our home being more efficient .
I trust Alfredo with our home, his sincerity, his knowledge and he feels like family after all these years !! I would highly recommend him …. hands down!! He is the best out there!
Sergey Terskin
David Guglielmi provided excellent service performing A/C preventive maintenance . He was professional, knowledgeable and provided a call to let me know when he would be arriving. He explained everything very well as he did the work. I've been with GAC Services as an annual membership for several years now and totally satisfied with their great work and great professionals. I'd like to thank David again
Charley Hurley
John was courteous, professional, and knowledgeable. When he rang my doorbell promptly at 8:30 a.m., he put on his shoe covers to protect my home from dirt and quickly diagnosed the electrical issue. Not only was John thoughtful, he was able to explain the issue and quickly repair it by installing a new electrical rocker switch. John was kind, helpful, and speedy. Without hesitation, I would recommend GAC and John for electric repair issues again.
Martha Wester
GAC is a great company to work with. We've been consistent customers since they installed our system 10+years ago. Jeremiah's visit to our home last week was great. He thoroughly explained the codes that had been collecting on our unit, knew a remedy to proposed and was prepared to handle the improvement so that our system remained operational.
Carmen Pardo
Josh was at home on time for the job and he was very professional and very detail oriented, he did an excellent job installing a new A/C & heating system with a new thermostat in my house. He reviewed all the cables and made sure all the systems were working properly and the installation was according to the city building codes. Josh knows his job and I'd recommend him for your A/C replacement. Thank you Josh!
Carmen
8/19/2022
Robert Schrier
The GAC team that came today was excellent. All three team members were knowledgeable, courteous and careful.in addition, the original repair team that came out and person who prepped the job were excellent as well and even their office staff are very pleasant to deal with. They gave me a.lot of confidence in their product and future service.
Lyn Solzhen
I contacted GAC to replace my AC unit. I was very happy with the service. They were punctual and very professional. They also worked with my budget and did some great quality work. I was quite happy because my old unit was sending my electric bill through the roof.
Wolfram Jarisch
Edmond, the technician who repaired our system, is a highly competent, skilled, and careful technician. He diagnose the failed two AC systems components (a relay and capacitor) systematically and efficiently. As an electrical engineer I appreciated also his quick recognition of a workplace safety issue that other techs had neglected.The system was up and running again within an hour.
GAC was the only of several companies I contacted that committed to immediate repair (a few hours after I had called). Apparently they have a sufficeintly stocked service truck to do so. None of this "we first have to visit and then see what we can do" response of other AC service providers.
The work is not cheap, but we had to consider the time overhead cost other service providers would have required on a Friday afternoon.
GAC had sent the repair
jonathan martin
Totally enjoyed John's visit to my house especially after not having any heat for two days. John was highly professional and a excellent teacher. He showed me what the problem with my furnace and how to perform relatively easy maintenance to make sure it doesn't happen again. He also made suggestions on what filters I should be using and how to know when the battery in my thermostat needs to be changed. Overall, I was extremely pleased with his visit and would like to have John placed on my permanent file as my preferred technician.
Spencer Coleman
Our air conditioning stopped working on Friday night and I looked online for emergency services. I'd had my air-conditioning serviced last year where they put in a leak sealant and new coolant. Brandon explained to me that sealants generally mask larger issues and explained that he'd look for the root cause. Once he found it, explained the options. He got the unit running immediately and setup an appointment for Tuesday after the holiday to decide on a permanent solution. Brandon was professional, competent, friendly and extremely knowledgeable about the system, options, etc. Everything done with a high-level of integrity; something I haven't seen with the other companies. I'm confident that I'll pay a fair price once everything is done and will have the right solution. I can't thank Brandon and GAC enough!
Eva Stevenson
Another great experience with GAC! Jason, Jorge and Blake completed the installation of our brand new HVAC unit today with A+ service from start to finish. They arrived right on time and were exceptionally friendly, courteous and professional. Since becoming first time homeowners a year and a half ago, we have come to recognize that GAC is a step above the rest for maintenance, repairs, and now installation of HVAC and a/c systems. We are so grateful for the high level of care taken with our home and the quality of service and equipment provided. I highly recommend GAC! Thank you!
Brian Maguire
I had a new ac installed in Oct 2021. In July 2022 the thermostat failed over the weekend. GAC came out and handled it immediately so I didn’t spend a night without ac. From start to finish they’ve been professional, reliable, and fairly priced.
Plus the technician complimented my fish tank so extra points for that
James Brown
Oscar, JR and Jaco executed the replacement of our split unit indoor and outdoor system flawlessly. They worked quickly, skilfully and professionally through the day, fully completing the job in a very reasonable amount of time. They even made some modifications / improvement and repairs to existing ducting to ensure their install was left working as efficiently as possible. The final installation was neat and tidy and they left barely no trace of their presence. Also a shout out to Julian, the electrical tech, whose work and approach was of the same standard. All-in-all a great service from a team of friendly, polite and professional young men.
Nancy Talbot
Sean Vieweg and his GAC team replaced our old oil furnace with a new heat pump system, which also entailed significant electrical panel updating/improvement. They were terrific! Professional, courteous, efficient, organized and clean. Great communication and coordination. Really could not ask for a better experience.
Ilana Egner
They were quick to respond and quick to repair my heat pump. Kevin was very knowledgeable and friendly. I also received a detailed receipt immediately after the visit. I was very impressed with the fact that they had all the information about a unit they didn't even install. A very professional company that can still provide personal attention.
francis doryumu
Excellent job done replacing the complete HVAC & Water Heating System. So far I am very satisfied with the entire team, from sales (Andreas), through delivery and installation (Jason, Christian & Chris). Very professional crew, and installation and testing was fairly quick and on point. Looking forward to similar level of expertise and professionalism for ongoing support and maintenance. Thanks again for delivering on schedule.
Anne Brobby
Service on 11/16/22 John was my technician. He was timely and thorough. He asked me questions about future use of certain outlets and made suggestions about upgrades that made sense although expensive so I will need time to prepare. I am very comfortable with the service GAC provided today.
Drake, my technician, called to ask if he could arrive earlier than scheduled. I was delighted, since I prefer to have work done in the morning. He carefully reviewed what he was to do and then asked to see the work areas. He answered all of my questions and reviewed the cost for a service that I am not prepared to pay for at this time but then gave me a quote on replacing the outdoor lights and two ceiling fans. He let me know that GAC does offer financing that I applied for but was denied, which was fine since I wanted to pay for this one time. He began work and asked me which side of one of the ceiling fans did I want displayed.
So glad he asked my opinion because if he hadn’t and he installed them on a side I didn’t want, he would have had to redo it so he gets brownie points for asking☺️. Drake finished and reviewed his work and answered my questions about the ceiling fans operations and let me know that if I needed him to come back to make any changes regarding the installation, he would do so. Drake did wonderful work.
Lauren Bearnarth
My experience with GAC was amazing from start to finish. Every person I interacted with was incredibly professional, courteous and knowledgeable. The communication between departments was flawless. I expected a stressful process to replace my HVAC and GAC made the experience everything but stressful. Thank you for your amazing service!
Christopher Tarney
Awesome service. Had an issue with heating, scheduled online for next day appointment. Tech was extremely thorough, fixed our issue, and provided many important tips on how to maintain our system. Will definitely use GAC again in the future.
K H
On 7/13/22 I called GAC regarding an issue with a leak from my AC unit. Someone was able to come out that afternoon but I was at work, so I scheduled a visit for 7/14. Luis Ruiz was able to quickly identify the problem with my HVAC: a faulty evaporator coil that caused a build up of ice. He carefully cleared out the ice and the water that had melted, and even removed the absorbent socks I had put down before the visit. He included pictures and videos he took in the email with the invoice. Tim Anderson provided an estimate for a new unit on 7/15, and I am happy with his recommendation on a new thermostat. My unit was replaced on 7/19. 5 stars for excellent service from start to finish
Matt S
We have been prime members of GAC for a couple of years now, and we have been satisfied with the services, and we have received so far. Our most recent service for a heating system check with Philip went well. He was courteous, professional, and help to you explain answers to any questions I had, as well as explained, the recommendations he was making for our heating and cooling system. I would not hesitate to recommend GAC to others.
Tim Lim
Shout out to Steve Taylor, one of the GAC techs who came out and repaired and replaced some parts of our AC unit in the attic. Was a pretty hot day and it was definitely hotter in the attic where he was working at. Consummate professional and was very friendly. Would certainly recommend GAC to anyone who has any sort of problems with their HVAC system. Quick response time and scheduling of a technician. Parts were also on hand so the repair was done the same day. Steve should get a raise
Molly Myers
We’re new homeowners that just recently started using GAC. Our whole HVAC system was well past its life expectancy so we decided to have GAC replace the entire system. Our team was Blake, JR, and Jaco - who were all wonderful. They kept us informed throughout the entire replacement process, asked questions before making any significant changes, and gave us a heads up on things that had to be re-worked. They did an excellent job at explaining the new systems, and made the whole process as painless as possible (they even worked insanely hard through the pouring rain so kudos to them for that!). The new system has been working great and we definitely appreciate the team that came out to help us and everyone at GAC for being helpful and timely.
Joseph Knight
John and Owen were my technicians. They were early (as hoped/requested!), fast, prepared and professional. They helped correct the wiring on my garbage disposal and fixed my breaker box which was no longer up to code in my new home. I will look to GAC for support when i start renovating and need electrical work completed. A+ thanks guys!
Aseem Kishore
Got 5 quotes from a several different HVAC companies and finally decided to go with GAC for my entire HVAC replacement project. You won't get the cheapest price, but you'll get excellent quality work, amazing professionalism and great customer service. They replaced both of my split units (inside and outside) all within a single day. The new system is so much better than what the builder put in and I'm very happy with their work. Would highly recommend if you want to go with a top-tier company.
Susan Streufert
The team arrived on time, were very informative about what to expect during the day-long installation. They functioned as a proverbial "well-oiled machine," with each of the 3 technicians knowing his role exactly, with smooth communications among them. They finished early, Jim clearly explained the new system, and left a clean -- and cool -- house.
Karalee Morell
Carlos, Carlos and Blake did an amazing job installing a new Bryant HVAC system. They were friendly, responsive, professional and clear in their overview of the new system. They were efficient and careful with my home. They did an excellent job. Always terrific customer service from GAC. Their entire team is excellent!
Louis Alexander
The technician was professional, personable, communicative, and attentive to my concerns, which is truly impressive, but that has been the high standard with GAC since they installed our new HVAC system a few years ago. It's worth mentioning that this is all the more impressive since the technician is only 31 years old but has been with the company for 5 years, so he has been groomed well; kudos to his supervisor and coach. The technician deserves a raise!
Aaron Lewis
We were so impressed with GAC's responsiveness. We called this morning to report the problem with our A/C. Less than two hours later Brandon was here to diagnose the problem. He thoroughly and patiently explained the situation and transparently shared options for next steps. We knew our old system was ready for an upgrade so we asked to get an estimate. Within 90 minutes we had Mike come through to confirm the diagnosis and lay out our replacement options. We settled on the best option for us (with 0% financing) and he scheduled an installation for next week. Incredible turnover for what I'm sure is a very busy season for them with all this sweltering heat. Thank you GAC!
Donna McShea
We had 2 , 2 story fixtures installed in our home. It was a big project which required a two story ladder. Julian and his coworker did a great job. In addition, we had 3 pendant lights and a dining table chandelier replaced. Everything looks great!
Bud Wildman
The install team worked on Saturday to make it none intrusive to our shop and our productivity. The GAC company has a Great Culture and it shows from Randy, Paul and the entire team. Excellent work and work ethic. Thank you we look forward to the rest of the install.
Yasmin Rabinowitz
Francius Moise, our technician was incredibly professional. He arrived on time answered my husband‘s million questions and remained determined to help us fix the problem with our furnace. He offered solutions and taught my husband how to do certain things for the furnace to be preventative. He was extremely courteous and we had a wonderful experience. Truly recommend him especially.
Anthony Caruso
GAC delivers! The house was supposed to go on the market and receive prospective buyers on Thursday. On Wednesday we discovered that the A/C was running but not cooling the house. GAC was proactive in getting a technician to the house on Thursday to address the problem. Joel did a great job of checking everything out, diagnosing the problem and installing a new thermostat. Kudos are in order!
Alex Hurowitz
Have been using GAC for 10 or so years and they have been great. Today they replaced our entire HVAC system. Blake and Justin arrived on time and even finished early. They were professional, answered all questions and left the area cleaner then they found it! Very happy to give them my business
Lisa Heck
The GAC office staff are very responsive with excellent customer service and follows timelines. The staff members that perform the services in your home are polite, knowledgeable, neat, and patient. Sean, James, and Chris did an excellent job installing my new ductless AC
Jen Norquist
Damion arrived on time, was professional, and answered all my questions. When he was finished, he went over all the pictures he took and explained that the system was in great working condition. GAC has been a great company to work with from installing new heat pump system to regular maintenance checks.
John Barbee
The techs (Jason and Jonathan) were on time (early as a matter of fact) and walked me though everything that was to be done for the installation of my new HVAC system. They answered the few questions I had to my complete satisfaction and then got right to work. After they finished (again, early), they walked me through the details of the systems they installed, any alerts to be on the lookout for, and how to program and use the new thermostat. Paperwork at the end was minimal (since most of it was done online prior to the appointment) and they left the work area exceptionally clean. I would definitely recommend GAC for any HVAC-related services you need.
Kamikaze Ed
GAC did a great job! From the initial estimate with Sandy to the work completed with Manuel and his team they were professional, knowledgeable and excellent. Would happily use them again and recommend them to a neighbor.
Ala Samadpour
Great company to work with. very professional at every level from sales (Steve . B And Mathew)to delivery went very smoothly. The installation team ( Dante, JZ, and Lee) were great despite the very difficult situation due to the lack of enough space inside the utility room and several unexpected but necessary modifications they finished the project the same day after working nonstop for almost 9 hours Thank you everybody!!
Linda Weaver
We were very satisfied with Kevin's service of our heating system. He was thorough and talked us through everything. We already recommended him to people in our community. Like your maintenance plan. Thank you.
Siddharth Rohankhedkar
I highly recommend GAC! Very professional, competitively priced and got the job done 2 days after we singed a contract!
They replaced the HVAC and Water Heater in our home. Their Sales technician did a great job at explaining what needs to be done and breaking down the associated costs. Their installation technicians were very friendly and answered all the questions we had during the install. After the job was completed, one of their team members spent 30mins going over everything that was done as well as what we should do to properly maintain our new equipment.
Easy 5 Stars - Will be using them again!
Richard Swerdlow
Axel Hernandez gave me 3 different estimates for installing a Level 2 car charger in my garage, installing a new larger circuit breaker box. He was detailed & helpful.
I went ahead and hired GAC Electrical Services to do the work.
When the work began, Orlin Diaz worked as an electrician's assistant with the electrician Axel Hernandez. Both of them were quick, reliable, clean. Both gave me accurate and informative updates about their progress on the 2-day job. I'm glad they were the men who did this job for me.
Margaret Olson
TJ Boyle arrived promptly and was friendly, polite and very professional. He obviously knew what he was doing, and did the work efficiently. He offered us a special deal on surge protectors for the furnace and air conditioner and we agreed to the protectors. We weren't pressured into purchasing the protectors. We were very pleased with his work and we hope to see him again in the future.
Virginia Jester
Alfredo is a gem! A+ plus tech, friendly and very professional and knowledgeable. He diagnosed the issue with my Mitsubishi mini-split and the reason for why it was not functioning properly, explained reason why and the parts that were damage and that needed to be replaced. He returned when the parts became available to complete the job. Thank you Alfredo for a job well
done. A very satisfied customer.
From Virginia Jester
Stan Rosen
I'm a huge fan of GAC Services! We've been under contract with them for ten years in Olney, MD. Last year we decided to replace our HVAC system, as it was over twenty years old. We love it! The smart thermostat is a wonderful feature.
Laifong Leung
We are please with the entire process starting from discussion with the Comfort Advisor through the HVAC system installation. The proposal was appropriately priced, neither the most nor the least expensive. The installation team was courteous, worked efficiently, cleaned up after themselves, answered all our questions.
A Bagchi
Very cooperative, friendly, professional and capable. Gave me the satisfaction that I went with the right company to get the work done. The best part was when I had some issues immediately after the electrical work done by GAC, they came back the next day and fixed it.
Mark Trimble
Awesome experience from start to finish! Andreas from Sales was excellent an explained everything. Jason an the team did quality work in a rainy terrible day. Laid cloth down to protect the floors along with wearing booties on their feet, all of their own doing. Will absolutely recommend.
AUNTLISEY
Chris Mathis did a great job installing a new electrical panel and EV wall charger. Chris was very honest, approachable and friendly and never did a hard sell on us which I appreciated. His honesty, integrity and experience is why we chose him. We'll be calling Chris in the future for our electrical needs.
John Hammond
Great experience with Chris who helped explain the different options we had when updating our furnace, AC and water heater. Quick and high quality installation by Blake, Dante and Lee. Highly recommend if you’re in need of any HVAC services or installations!
Brian Lynch
Bruce came in and was honest and upfront right away. He thoroughly explained everything to me as to why he was doing what he was doing, to make me understand. I appreciated his work ethic and dedication to his craft. I couldn’t recommend Bruce and GAC more for any electrical needs.
Sue Jeddy
We were looking to replace our HVAC System. Alder Cruz did an excellent job of providing us with information on new systems and providing an estimate that we thought was very competitive and acceptable. He was very professional, informative and helpful. Installation was also excellent. Oscar, Kam, and Jorge arrived on time, friendly, professional, hard workers. They protected our new floors and left everything clean when finished. Our experience was 5 Stars.
Thank you
Arlene Polangin
John Bennett, my regular Service Technician did an excellent job in replacing the humidifier for my furnace, which was new July, 2021. The humidifier was approximately 18 years old and was working last year during my fall furnace checkup. 12 days ago at the fall heating maintence checkup, it was not working. He left the basement clean; all parts removed and wore a mask inside the house.
Carole Mattis
Izzy and Blake installed a new furnace, thermostat and AC on the coldest day of the year. Working in rain, snow, ice and wind. They did a wonderful job, very kind, cleaned after themselves, put down cloth and plastic to protect my rugs, hardwood floors and carpeted steps, explained what they had done, programmed the new thermostat..in general just very pleasant and helpful. I would recommend them to anyone at anytime. Thank you Izzy and Blake!
Carmen Bass
I got a new AC/Heating system from GAC services and Blake Hungerford was the technician. He did a really good job, he was very professional, knowledgeable & friendly. He took his time install my new system & explained things so that I could understand.
Nick Albergo
We had an emergency on a Sunday because we had no AC and had an out of town family funeral to attend on Monday. The thermostat was dead along with the AC unit itself. My normal AC company for the past 3 years could not get a tech out till the following Thursday. When I told them about the funeral they said “that’s a you problem”. My daughter found GAC on line and read their thousands of great reviews. I was desperate so I called them. The service dispatcher Nicholas was efficient and friendly and told me he could get a technician out first thing Monday morning.
The GAC technician Charly showed up on time with a fully equipped truck. He analyzed the problems and explained our options to us. He was clear and concise and we chose to replace the thermostat and do some repairs to the AC unit. He gave us the bill which we found extremely reasonable. He could have changed us double because we were desperate and we had no idea of the extent of damage to the unit. Charly had us up and running in no time. He was polite efficient and he cleaned up after himself. We would recommend Charly and GAC to anyone looking for friendly, reliable and well priced AC service. I can’t say how appreciative we are that we finally found a wonderful company like this.
Allan L. Wigfield
This is not a review of GAC overall but of Bruce Moore, who came to repair a faulty gas line leading to our outdoor generator. Bruce also has done extensive electrical work in our house, such as replacing the circuit breaker box and upgrading the system. He is professional, easy to talk to, very capable, and nice. I know the work will be done right when Bruce is doing it
Mark Labus
Alex was a nice and capable guy, and we were able to adjust our mirror to hide the electrical box, so not the issue i thought.
Your prices, however, are outrageous. Cost me over $200 for axel to tell us an outdoor outlet was tied to an indoor switch! not to mention 109 to show up and 5 for gas. IMO should be no charge or very little charge. took him 10 minutes to figure out.
Meagan Canali
Jeremiah was great! We had GAC replace our HVAC in December 2021 and had Jeremiah (GAC) service the furnace and install a new humidifier today. He was prompt and kept a clean work area. In addition to the great work he was so patient with our 10.5 month old puppy that insisted on being his sidekick for the day.
Stephanie Winker
I just moved from the east coast and my AC wasn't cooling well. GAC saw me same day. Jevian the technician was on time, super friendly and efficient. He fixed the problem same day. I highly recommend GAC and will use them in the future for routine service and any repairs!
Cp Cp
We have been with GAC for the last 10 years, using their HVAC services, including installation and services. We can attest that they are professional, courteous, experienced, and prompt. The customer service was amazingly responsive, the Techs were incredibly experienced and patience, and willingly explained in details. Some Techs we wanted to mention here are TJ and Julian, certainly some others but we did not catch their names. Overall, GAC, did an amazing job. Hope we can find a similar company from another state when we move away from Clarksburg, MD. Thanks again GAC for your top notch services.
Karen Culloty
We have used GAC for many years. I would rate each visit as exceptional with all technicians professional and well-trained in customer relations. Lately, we had a new system installed and both Cam and Jorge met our usual expectations of GAC staff.
Greg Schumacher-Novak
Throughout our concerns, GAC was honest and fair. We initially called GAC to repair our unit. They offered to repair, or quoted to replace. As the repair was about 1/3 of replacing, we went this route. The install team of Lee and Dantz were VERY professional and knowledgeable, answering all questions we asked. I highly recommend GAC
Gareth Stonebraker
I've been using GAC for all of my electrical and HVAC needs for about a year now. I don't think they're necessarily the most affordable option, but their customer care, consistency, and professionalism are 100% worth the price to me.
Recently, the electrician made a (small) mistake installing an outlet. When I called to report it, they immediately scheduled an appointment to remediate the issue. They consistently arrived at the early end of the appointment window and always leave the workspace as clean (if not cleaner) as when they started.
Steve Robinson
Had a great experience with GAC installing a multi unit mini split system in my home. Highly recommend them for any air and heating services. Best in the area.
Martine Serigos
Luis came and diagnosed the issue in a very competent and professional manner. He explained the problem in details and gave us options to fix it, including scheduling a visit with a Comfort Advisor for further advice. We spoke with an Advisor the following day and are in the process of selecting the best option to have our entire system replaced by GAC.
Kenneth Distance
John is fantastic technician. Very polite, professional, and prompt, the three most important things for me when work is being performed in my home. Took his time to do the work correctly and cleaned the area afterwards. He always took a moment to answer any and all questions, clearly and concisely.
Chris Williams
We’ve used GAC for years and they’ve always been knowledgeable, professional and responsive. On our most recent service call, Luis did a great job clearly explaining the issue and thoroughly solving the problem. AC is running significantly better upstairs.
Cheryl Minekime
Very prompt and responsive. Rahsaan, Dante and Blake were prompt, courteous, professional and thorough. They replaced my AC system in record time, took extraordinary care of my home and furnishings, broke down old unit and new to get them out/into my attic. Very pleased.
Howard Weiss
The GAC installation team was excellent! Very thorough and prepared and explained things in great detail. Would recommend them highly to anyone looking to install a new AC and heating system.
Mary Spencer
I have had good experiences with GAC twice now, this most recent time with TJ cleaning and servicing my AC unit. Would recommend, but note that they are popular and scheduling routine maintenance visits several months out, so plan ahead.
Robert Rosen
GAC got our furnace fixed to carry us over a cold weekend and then replaced the furnace on Monday. The techs were great, very knowledgeable, and did a really good job. Not the cheapest in town but you get what you pay for.
Suman Mukhopadhyay
I have been with GAC since 2009 and they have provided me excellent HVAC maintenance and replacement service. The tech's are very good. Ermias Gebreyesbeing came by yesterday and he was very forthright honest, reliable, extremely knowledgeable and efficient. GAC as a local company it still has the family owned personal touch and known to help out neighbors in MoCo both technically and financially. I have happy to have them.
Ellen Schofield
Luis did the semi annual checkup. I thought he did a great job! He was knowledgeable and answered my questions thoroughly and carefully, so I was clear about the process and what needed to be done. He was personable, polite and efficient. I would definitely use him again.
anderson
Edwin came on time, was friendly, professional & quickly solved our furnace issue. He then traced the electrical issue & replaced a blown outlet with a better one w a notification light. Voila— power back to appliances.
He also made recommendations for a panel replacement .
All in all a great experience. GAC is lucky to have Edwin.
Anderson on behalf of Heather Shivdasani
Richard Lurye
Excellent maintenance service for our heating system under yearly agreement. Philip Oni, our service technician, was absolute gentleman, professional, answered all our questions, explained services he would perform and followed Covid mask protocol. I recommend Philip wholeheartedly and without reservation. I recommend GAC the same way.
Steven Vozenilek
After getting Bids from local HVAC firms for full replacement of my home's HVAC, the deciding factor between vendors was the excellent communication and customer service we received every step of the way.
Special thanks to Luis who identified the problem, Mike who explained in as much detail as I wanted what should replace my broken system, and Justin and Blake who removed and installed the new system efficiently and communicated with us about last moment tweaks to make our system better fit our home. They kept on task, didn't interfere with the household flow, explained things well and left the area cleaner than it was when they arrived.
I'm very happy we went with GAC Services for the HVAC replacement!
Carla Carr
Brandon called with the 30 minute heads up and was very courteous and professional. Everyone that has come to service our system has been very knowledgeable and professional, explaining any problems or issues we might have. We highly recommend GAC Services!
Steven G. Campbell
It was a great experience the technicians were very professional and made all the check and cleanup prior to leaving. I would recommend GAC to all my friend. Everything William Ferry discussed happened in a professional manner.
Michael Keegan
Technician answered all questions thoroughly and helped with schedule set-up instructions. He took care to do each of the inspections carefully. He called ahead and arrived on time. He showed me the the pictures and results of each inspection step. I would be glad to have this technician in the future
Artur Bonifaciuk
The technician was very knowledgeable, professional and truly cared to provide superb service. He explained what he was doing and gave very helpful tips on maintaining a heater. I will most definitely call them for my next maintenance (A/C) and any service calls.
Michele Switzer
Carlos and his team provided excellent and professional service. They were considerate of our home, installed the HVAC unit with excellence and answered every question I had. I would highly recommend!
Luise Th
We scheduled a heating inspection to see if our system is running well. The technician named Majd was fantastic. He is very knowledgeable. He took his time and explained everything he did and how the system worked. He showed us what we can do ourselves to maintain the system and we really appreciate it. We can highly recommend GAC and especially Majd.
Stephanie Burtch
I just bought a new house and was having some trouble with the heat pump. Steven came out and helped introduce me to my house’s system and got everything working again! Pricing was extremely reasonable and I’ll definitely be using their services again. Thanks so much for all your help today!
Laurent B
Five years ago, we used GAC to replace our heat furnace. They did such a great job that when it came time to change our heat pump as a preventive measure, we called GAC. Our first contact this time was with Alder Cruz. He gave us a 90 mn presentation which was very thorough. He answered all our questions and gave us an estimate which seemed to be fair. We decided to go with GAC. A few days later, a lady named Keri called us to set up the appointment to do the work. She asked us also if we wanted to have an outside company (Atlantic Duct Cleaning) to clean the air ducts. It seemed a good idea since we were installing a new heat pump. It turned out that the upstairs air ducts had fiber glass so they could only do the downstairs ducts. Fiber glass is too delicate to clean since it can introduce particles of fiberglass into the air you breathe. That is according to the American Lung Association. Atlantic Duct Cleaning did a very good job. Keri sent us the GAC contract to sign which we did promptly. A week later, the GAC crew consisting of of Sean V, Junior D, and Christian N. came to install the heat pump. They did an outstanding job of installing the heat pump in the attic. They were very clean and considerate. They took the time to explain the installation and showed us how to work the system. We were very pleased with the whole interaction. At the end of the day, as agreed beforehand, we called Gabriella at the GAC office to make the payment. All went smoothly.
We highly recommend GAC. As an added note, if your system still uses the R22 Freon (as our old pump did), it is being discontinued so if you have an older system which uses this freon and you have a leak, it will be harder and harder to find it.
Brian Branagan
GAC Services is fabulous. Electrician Chris Mathis has been professional, courteous, thorough, responsive, and on time for each visit. Fees are proper and of good value. Angel has been excellent in dispatching and coordinating from the home office. GAC Services is a top company worthy of repeats!
Lisa Canfield
AMAZING!!! Called at 11:30 for a estimate. They were here by 12:30 to take a look and provide options. Was is the drive by 7:45 the next morning to start the total HVAC replacement and were done by 1:30PM. Every member of the GAC team that we dealt with were GREAT!! BEST HVAC place in this area - can't say enough good things about them including their prices were the best compared to three competitors.
Chip Fischer
Walter was great for the repair job. The company as a whole, I have a problem with the technicality of calling me a secondary owner for the HVAC unit since it was installed one month before I purchased the home. It was installed for ME in all intents and purposes and having a brand new HVAC unit in the house was the item that moved me over the fence to purchase this 1970’s built house. There’s no reasonable reason for me to pay for this service because the unit broke down only two years after install. This rating is for Walter’s service, not for the company as a whole. Aside from the technicality of screwing me over to pay for labor, everything else is good.
Aloke Roy
Damion and his associate completed my annual HVAC and humidifier chrckup and maintenance. They were friendly, professional, knowledgeable, respectful of the property and fully addressed my needs. I have been using GAC for many years. I strongly recommend them for HVAC installations and services
Sarah Cuneo
I signed on with GAC a few months ago and finally decided to replace an aging furnace. Jason, Jonathan and Roberto arrived right on time and they made sure to protect my floors before beginning. They got the job done before I expected and at the end Jason went over all of the features and gave me preventative maintenance advice. All three of them were very friendly and professional. Overall it was a great experience.
Charles Bolton
Mr. Edmund Mo was on time, very informative about a maintenance service contract. He was courteous, patient and explained in detail what he was checking. I very satisfied with his expertise and look forward to his working on my equipment in the future...
Linda Memaw Robbins
Professionalism of the technician, Miguel. He was on time and performed the inspection in a timely manner. He recommended one service that would enhance my unit’s performance, of which I will take advantage of in the future. He installed a leaf guard that he suggested in March of this year. I would recommend him highly as well as GAC as an excellent business. I have used GAC for many years and have always felt appreciated and welcome to any suggestions.
Mala Sen
Francius did a great job. Our heating system stopped working. He figured out the problem and fixed it efficiently. He was so nice and helpful. I would definitely recommend him and GAC to everybody.
Mike B.
My A/C was not turning on , Steven diagnosed the concern , let me know what had to be done to fix the problem, and repaired it . Steven was very professional, friendly and informative. The only concern I had was the pricing , with someone like me who on a tight fixed income , I did not expect to be so expensive. Besides that , Steven did a great job. 👍
Kristen Phillips
Kevin was very professional and helpful. He diagnosed my HVAC quickly, provided he with pictures and estimates at the appointment, and ordered the replacement part I needed. I trust GAC with all of my HVAC system needs.
Robin Campbell
My experience with GAC Services has been nothing but stellar. My positive experience continued today with Charly Choe who repaired my A/C today. He was professional, prompt and explained everything thoroughly. Good service is easy but great service is rare. Thanks, Charly and thank you GAC Services!
John Moriarty
John was outstanding and I would highly recommend requesting GAC to have John Bennett as you serviceman. He was very knowledgeable and friendly. He took the time to show me what the issue was and how he was going to resolve it. He even took the time to show me some other maintenance and preventative tips to avoid other issues.
John Moriarty
Bruce
John Bennett with GAC is awesome! In a matter of minutes he fixed my thermostat problem and gave me a wealth of information on my HVAC system and how to operate it.
I highly recommend John and GAC.
Richard Marriott
Alfredo and his team have been here for several years. They do an excellent job. Since they are familiar with the house, they know where to go and what items to check. It makes for a satisfactory experience. We appreciate them!
Keith Bird
Great service! Spent the time to go through with me the details of the issue and how to improve the maintenance of the furnace going forward. Will definitely use GAC again for any HVAC needs.
Dawn Sequeira
GAC came highly recommended from a close friend and I saw their truck drive by my house. When I met with Alder for an estimate, he was very patient and knowledgeable, but most of all, I love that he was passionate and took the time to explain things in a way that I could understand. Turns out GAC doesn't do ductwork which is something that I need, so I couldn't hire GAC, but he even recommended anothrt company to me and told me ab I t a test i should have done before I do any ductwork or replacement of units. Five stars for an honest company!
Andrew Wilson
Do NOT try and schedule a check-up online! It will show many months out before you can get an appointment. Call them directly and you are likely to get same day service (I did). I have found all their technicians to be friendly, knowledgeable and professional. Make sure you tell them about coupons when you schedule!
Mindy Benn
I have been using GAC for 30 years. About 10 years ago I used somebody else one time and what a mistake, right back to GAC services I went. I have even used their electrical guys as well as HVAC and they have all been wonderful.
Myah Falk
John was very knowledgeable, professional and made great recommendations as to placement of charging stations as well as what (if anything) additional we needed. He answered all our questions. I would definitely use GAC again.
Peter Barker
Although the web page link indicated a quote was "free" we got charged a $104 call-out fee, and the amount we were quoted ($860) when the service tech arrived was more than double what we had paid for a similar job before. The tech showed me the point and click pricing on his iPad. Had I been advised of this ahead of time, I would never have called GAC out in the first place. GAC installed and service our HVAC, but given today's experience and misleading charge, I will never use them for any electrical servicing of any kind.
Update: they called me after the appointment and offered to refund the callout fee.
Stephane D.
GAC's representative Dustin Sensenig provided me with excellent customer service today. He came to my place to check my HVAC system and was on time. He was very prefiossional, courteous and took the time to answer all the questions I had regarding my system. I would absolutely recommend Dustin as your customer service representative next time you need to have your system check.
Vanessa Gress
Julian Whyte with GAC Services installed a new electric car charger on the side of my house. He also helped me figure out which charger to order online and said he could come back to set it up because the package was delayed. I’m excited to charge my car much quicker, thanks Julian!!
Jeanne Gillis
Joel was very professional and skilled. He fixed the problem I was having with the air conditioner. He took the time to explain what the problem was and how he was going to fix the issue. He also checked out the furnace to ensure it was in good operation for the colder temperatures. Thank you!
Murray Hammerman
Charly was prompt, VERY polite, knowledgeable and patient in explaining what he did and how to use our new thermostat. He is a fine representative of GAC and I would welcome his return in the future if needed.
Brian Mills
Everything from start to finish (quote, questions, panel replacement, heat pump installation) was very open with communication, detail oriented, proffesional, and all with zero pressure. The installation teams were great! Very happy to answer questions, respectful, and cleaned up afterwards. Overall, this has been one of the best experiences with a project of this size.
E T
Blake, Chris and office team at GAC were great to work with. On time, always professional and knowledgable about product and installation. I recommend them without reservation.
Jim Burnetti
Used them twice this week. Furnace/AC replacement as the old beast reached end of life, and to replace a failed outdoor GFCI outlet and replace another outlet in the basement. All three techs were polite, efficient at their jobs, respectful of property and COVID aware. Have also used them on annual preventive maintenance on an HVAC system that exceeded it's design life.
Paula Glendinning
Charly from GAC is an excellent service rep. He is considerate, patient, and answers all questions completely without any annoying "hard sell" tactics. He helped us with advice about our current HVAC system and we will call GAC again.
Scott Turner
The GAC team including Jaco, JR, and Dave, installed my new HVAC system in about 8hrs top to bottom, including several operational and cosmetic upgrades that will improve the resale value of my house, and keepy family comfortable all seasons. The office team were able to reschedule jobs to prioritize my installation as I was without heat in freezing temperatures. Thank you GAC.
bltgatti x
The service was WONDERFUL!! they came right on time with tarps/plastic to cover everything, wore booties. they removed 2 old outdoor a/c's and 2 furnaces and replaced them all so very quickly - they were walking out the door to leave around 4:30pm . they showed us everything they had done during the install and all the equipment pieces and parts at the very end - including how to use the new thermostats. they explained all the permits, the new inspections to come, all the paperwork involved, etc The new bryant equipment is so very quiet compared to our old equipment. The entire team was very professional and courteous. we would give the GAC team an A+ plus so far & we would give the new Bryant HVAC equipment an A+ as well.
Grace Jarrett
The Comfort Advisor Andreas is fantastic! He came by a day after o had to get my old unit serviced. He was very transparent in the options I could move forward with. I appreciate the time he took on educating me on the options available. Great customer service!
Peter Preusch
Blake and his co-workers Jaco and Junior were very knowledgeable, efficient, clean, and polite. Installation was completed on time to specs and the jobsite left in good order. Blake explained the system before completing paperwork and collecting final payment due. I was very satisfied with the service.
Donna Cawley
The technician Majd was very pleasant and professional. He was knowledgeable and thorough in diagnosing the problem with my AC. He also took the time to explain his findings. I will definitely call GAC again and request Majd for future HVAC needs.
Kathleen Kral
Charly Choe diagnosed problem with our furnace. He was very professional, pleasant, explained the problem, showed us pictures of the problem and set up appointment for getting a new heating system appraisal which would then get a date for installation of a new system. He was knowledgeable, polite, a great part of your team.
AC AC
I’m a repeat client of GAC and have been using them for over 20 years with no issues. The electrician showed up on time and educated us on the options they have available to solve our problems. I can’t imagine another company doing as good a job.
Sarah Daggett
Our technician Jazzer was amazing. He is professional, efficient, kind, and courteous. He took the time to educate us on the HVAC system to ensure we are well educated on how to maintain it for optimum performance. I can't say enough great things about this business and their wonderful technicians!
Cedric Drayton
Johnathan and his team Robert and Jason replace my old HVAC system and installed a new HVAC system. They showed up on time ready to work. They treated my house with respect and handle their duties in a professional manner.
Nick Jury
Brandon did such a great job of explaining what the issue was with my HVAC and the steps needed to correct the it. He was very professional and answered all of my questions. I will definitely be requesting him again for all of my HVAC service and maintenance needs.
Kevin & Sarah Cecilio
GAC is an excellent company. Luis was knowledgeable, professional, and super patient with my kids who were fascinated with his tools. Highly recommend!
Kamela Davis
Mr. Edwin Sanchez (correct spelling?) arrived early, was professional & efficient, and addressed everything that needed to be addressed in a timely manner (including estimates for future work). We hope to work with him again, thank you.
Sincerely, - Dr. K. Davis
Mitchell Hollis
GAC was Great and our service electrician Chris did a fantastic job of locating and addressing the electrical problem keeping our home electrically sound. I would recommend GAC & Chris was The Best, very knowledgeable and a Great electrical technician
Sarah Prendergast
TJ was professional & courteous. He performed preventative maintenance on our heating system today. He was upfront & honest with what he recommended for our system. Being new to the area, I’m happy to find a great company I can trust. Thanks TJ and GAC.
James Jacocks
The technician helped me understand how the system worked, ordered and picked up the parts, installed them and made sure I could service the unit. He was thoughtful, helpful and polite. One of a kind, actually. Thank you Majd!
Umar Rajput
GAC personnel installed three new HVAC systems within a day at our house and overall did a good job. We would definitely recommend them to others.
catherine matthews
Jay checked why our home humidifier wasn’t working. We didn’t have it set correctly and he patiently explained everything! He’s a great representative for GAC!
Philip Moore
Francis was excellent! He was extremely knowledgable, thorough and professional. He also explained everything to me in terms I could understand, and with his friendly and courteous demeanor, he was a pleasure to talk to.
Michele Sarris
We met with their representative on Wednesday and the HVAC was installed that Friday. Everything was smooth and they even scheduled the inspectors for us. Great job!
Shyrl Coker
Mr. Pagan's explanations were very informative and easy to understand. He helped me determine the type of fixtures to have installed. His work was excellent.
Jason Pothast
My AC shut down on a Monday. Monday evening I made an appointment online for the next day. They called me first thing Tuesday morning to schedule an afternoon appointment. Tech called within 30 minutes of coming to the house. He diagnosed and fixed the problem within about 1.5 hours. Could not be more impressed with the speed, efficiency and great service!
Gracie Gawler
Jeremiah did a great job! He went out of his way to help me out with a costly repair. My experience with this company and Jeremiah has been great!
John J
Nelson did a wonderful job with our annual furnace check. He was prompt, very polite and made sure we had no questions/concerns. Thanks, Nelson!
Alec Bartek
GAC is excellent and my technician Luis was very knowledgeable, took the time to clearly outline what the issues were and what our options are, gave us his honest recommendation (not just what has the highest price tag on it), and made me and my wife feel confident that we made the right decision.
Bobby Sebastian
Scheduling was very easy. Technician was friendly, knowledgeable, and detail oriented. GAC installed the system 3 years back. The external unit is sinking a bit as it was not installed on a proper foundation. Talking to the company to have it fixed. Hope they'll take care of it.
Update 11/02: GAC honored installation warranty and rectified the leveling issue with my outdoor units.
Walt Brothers
Francius Moise is a highly competent and knowledgeable individual that was able to quickly spot our systems problem and take corrective action. In addition to the interior unit's inspection he helped us optimize the thermostat settings. It was a pleasure to have him in our home.
Todd A
TJ was very friendly and accommodating as I needed to move from the first appointment of the day to the second. He showed up on time, was friendly, professional and from the pictures seemed to be very thorough too.
Duane P
Great guy and a joy to speak with about great products. GAC is very expensive, but not as high as some other companies. Thank you, Chris. We will be calling you in the future for all our electrical needs.
Aryani Ong
Technician very polite, asked several times at different points of explanation if I had questions. He put on shoe coverings. Gave me options and associated costs, and showed me the "before" and "after" photos of the units being serviced.
Susan Kim
Come to trust the GAC team for their honest, practical advice on home electrical issues. Always responsive and professional. Fair and transparent pricing.
Joan Connors
Winter service Check
TJ was an excellent technician, very professional, very detailed in his explanations and he can come back here anytime. he has a very positive attitude and was very pleasant to talk to.
Matthew Bridgers
Chris was great. He was timely, professional, and clearly knowledgeable. The project came out exactly as he said it would at the cost quoted. He and his partner came in, did the work, cleaned up, in a pretty much flawless manner. I'd hire Chris to do any electrical work in my home.
charles lee
The technician, David, was very professional. He arrived on time. And when he was checking out the system, he explained what he was doing and commented on the result of each item inspected. He did a thorough job getting me ready for the winter.
Lucy Burge
We are very satisfied with GAC. The people on the phone are courteous and helpful. The technicians are courteous and seem to be well trained. They are able to do the job well.
Mike Sorrells
Technician was brought out to look at system to determine any issues. He did a great job of explaining what he found and offiering us options. Did not try to sell us anything we might not need.
sef125
Manuel was very knowledgable and friendly. He fixed our problem efficiently and provided some valuable advice on how to keep safe. I feel safer already now that he identified the problem, fixed it, and provided advice to stay safe in the future.
Scott Cohen
Wilbur was prompt, polite and professional. He performed a check of my system, identified the issue and completed the repair in thirty minutes. He clearly knows what he is doing!
Charles Chaney
Chris was punctual and friendly. He found our problems and resolved them very quickly. He replaced an outlet and a dimmer which cleared our reported problems. He cleaned up after the job and left us with a few things to watch out for in the future. My wife and I couldn't be happier with the Great work!
Alan Leshner
Technician was very courteous and seemed both efficient and highly competent. Explained everything in detail and was very helpful. We will use them regularly.
Stuart Golder
Prompt and professional service. GAC helped me with a new furnace, quickly, in an emergency situation. Very clean work. I highly recommend.
michael twery
GAC provided same day attention to diagnose a problem with our geothermal cooling during a heat wave. Gary did a great job explaining the problem and what would be needed to fix it. Will definitely continue working with GAC.
J Gao
Axel conducted a very thorough inspection of existing electrical service and pointed out in detail the ways in which new, up-to-code replacement panels would improve both safety and functionality.
Max
Jay was extremely professional in doing maintenance on my HVAC. I particularly appreciated him taking the time to explain things about my HVAC system and offering to answer any questions I had.
Kent Owens
Veery good repair job. The Sevice Tech Brandon White was very professional and detail oriented. He efficiently completed the repair and work in a timely manner.
Leah Eaton
I've used GAC for over 15 years, and they've always provided excellent service. Their technicians are courteous, helpful and professional. I've used them for maintenance, repairs and full system replacement, and, in every situation, felt they were honest and gave me an excellent value for my money. I highly recommend GAC!
Ed Dezelick
Complete HVAC system replacement. They did a great job and I would use them again if needed. Thanks to Blake & Christian and the entire team.
Arthur Hermann
GAC exceeded all expectations when installing a new furnace and AC in my house. They were fast, polite, and professional and would recommend them.
Giovanni Estrada
Excellent and detailed work. Expert electrician. Julian was extremely clean, organized and efficient with his work. Plus he consulted me on code needs.
Rebecca Murphy
Completely blown away by their professionalism and candor. Their electrician, Bruce, was thorough, attentive, and amazingly competent. I appreciated their insistence to do things the right way, even if it made their jobs a little more difficult (eg. running 0000 cable inside through rafters instead of just sticking on the side of the house; more time consuming, just as functional, but far more aesthetically pleasing).
I will never use any other electrician again if I can help it, and would recommend them to friends and family in the area without hesitation.
Edit: I’ve worked with several electricians from GAC now. Their entire team is amazing; another job well done!
michael pisner
My experience with GAC was exceptional from start to finish. They showed up on time, we’re friendly, thorough, informative and professional.
Thomas Hyatt
Phillip was very thorough, professional, and courteous. He shared ideas for additional services with a good explanation and without being pushy. I appreciated his good work.
Diane Chang
My experience with GAC Services and Charly Choe was excellent! Charly was friendly, punctual, professional, and very knowledgeable. He patiently explained everything so that I had no questions and/or concerns. I am extremely impressed with Charly and GAC. It’s reassuring to know I can rely on this dependable team! My puppy loved Charly so he gains extra points!! Dwayne and Lee installed the new furnace and we’re exceptional as well! Kudos to you! Thank you
Best,
Diane Chang, Esq.
Alexramon de la Cruz
We've been using GAC for years now and we're very happy with their service. Techs are very knowledgeable.
Carolyn Case
Edwin Sanchez was very polite and took time to discuss a future job we may do . He was professional and explained what the job he completed.
Gary Ke
Very professional and responsive - great attitude and trustworthy ! The guy named David really won our business in the future because of his professionalism and diligence
K Frowny
Steven was excellent - very professional and knowledgeable. Would highly recommend him and GAC Services for all HVAC services.
Toni Johns
I'm rushing, but I don't see a listing of generator maintenance. Bruce always does a great job, and is a pleasure to chat with every six months!
Siv Narayanan
Came evaluate electrical work and give a quote, and was very thorough in explanations, walk-through and the itemized quote; we have decided to use this team for actual work!
Jodi Kern
We have been customers of GAC for 36 years and have remained loyal customers due to the expertise of their technicians as well as their outstanding customer service. This is one company that encourages and responds to feedback from customers and this is an invaluable quality that encourages long-time customers, such as us, to remain with this company.
Salomeh Ghorbani
GAC never disappoints. Had an air purifier installed into my HVAC....and always loved them for both HVAC and electric.
Milton Madison
Technicians arrived on time kept us informed on progress toward job completion and cleaned up work area.
Robert Brown
I was very pleased with the installation of my new HVAC system. Carlos, John, Josh and Owen were friendly, professional and excellent workers. I was impressed by the way they worked together as a team. I highly recommend GAC to service your needs.
Bart Baker
GAC was great! They were prompt and, even, when the job went in an unexpected turn, they persisted until they figured out a solution. I would highly recommend them.
Andrew Nissen
Tech was very professional, courteous and careful of property. Answered all questions fully and made recommendations without pressuring me to agree to any additional costs.
Mahboob Sobhan
Jeremiah Grossnickle of GAC Services did an excellent job in explaining the issue with our HVAC system and taking care of it.
N L
Mike spent about 20 minutes in my hot attic to determine the best HVAC solution and to look into specific issues i was having. he quoted 2 different systems. The installation was great. Phil, Kyle and Josh were on time, professional, using face masks and gloves, protected the flooring, and wiped down surfaces and doorknobs when they were done. I've done a lot of business with GAC over the years. They should be on your short list of companies you can trust.
Bruce Moran
Mr Steins, GAC, rreviewed our heating and cooling needs and provided several levels of estimates for installing a new heat pump system.
Craig Stoeber
We have been a client of GAC for over 30 years. During our fall furnace maintenance it was discovered that the induction motor of our high efficiency gas furnace was beginning to fail. Our HVAC tech, Joel, and the GAC team worked with us to find a cost effective solution, installed a new induction motor, and tested the system. The repair returned the furnace to a very high efficiency. Joel and his team were professional and highly skilled, rebuilding the furnace while explaining in detail how each component of our system worked.
Darren Bumbaugh
Great customer service, quick, efficient and professional technician. A big pricy for us but you pay for what you get I guess. No complaints here
Edward Abel
They diagnosed and repaired the problem very quickly and effectively. I would recommend their services to anyone who needs HVAC services.
Kristine
They have been professional and reliable. I trust their technicians. Each have been kind and pleasant to work with in my home.
WILLIAM CARTER
The technician performed a system service checkup. He was professional and provided excellent customer service in providing information and answering questions.
Andrea Vargas
we had our semi- annual inspection. Brandon Corpeno and assistant were punctual and provided excellent service.
Michelle Moore
I have used this service for years for maintenance as well as a full installation of my heating and A/C unit. They have a solid group of technicians and I feel confident in their ability and their service. I have especially come to appreciate TJ to the point where I request him to do my maintenance each season.
Yvonne Evans
Dustin, our technician, was prompt and professional. He was able to make the repair and answer any questions I had about the unit. Thanks Dustin, I appreciate the service you provided.
Kester Kemp Jr
Mr. Whyte was incredibly professional, on time and very thoughtful in maintaining the integrity of my home. I would definitely utilize this service again!
Joan Silvers
Have been using GAC for years…great service. TJ
Answered all my questions and was very professional!
Highly recommend GAC based on my experience with TJ
Michael Boyland
I highly recommend GAC services! As someone who works in the customer service business I could not be more impressed by GAC from start to finish. Our 18 year old Heat Pump was not working properly so we called GAC....... Giovanni our technician came out and did his due diligence to diagnose the issue. With the age of the system and the cost to repair he helped steer us towards looking at replacement options. The next day Steve the engineer came out and did an assessment and presented replacement options to us. We were very impressed by his professionalism and product knowledge. We were happy with the price and agreed to sign a contract on the spot. To our delight two days later we had Jason, Raltsaan, Blake, and the rest of their team at our home promptly at 8 am to begin the install. Everything went great and we are finally warm with our new Carrier Heat Pump. Thank You GAC!!
Joel Zingeser
Edmond is both personable and very professional. He's an excellent representative of GAC.
S M
This is a running commentary:
I had scheduled my annual maintenance today and the technicians called me before heading over and was very professional and courteous. During the maintenance session they showed me possible issues and immediately called a comfort care (sales) specialist and asked them to send someone to give an estimate because they have a no heat situation to get an estimate for a new unit. I was shocked - my heat has been working very well so far. They then left after turning the heat back in and then within about an hour the thermostat went blank and the system kept running with cold air blowing through. I am still wondering how a system that was working perfectly well stopped after a service call! And to experience this episode with a company I had a lot of trust in.
I called to ask for someone to come back and after three calls Nicholas, the very polite gentleman answering the phones confirmed the dispatcher was able to find a technician to come out today for the recall service appointment. THANK YOU Nicholas!!
I’m waiting for the technician and waiting to restore my faith in GAC services. I will update with my experience.
Very happy to write that Luis and Miguel from GAC fixed the issue (and thank you to Lisa for calling to make sure they were on their way). Luis shared great video that showed what the issues are and this is really helpful to understand the root causes.
Cheryl Emelle
Brandon with GAC offered excellent service. He was professional, knowledgeable and provided a call to let us know when he would be arriving. Without a doubt he arrived within that time. He explained everything very well as he did the work. After receiving such great service I was totally convinced I should purchase a maintenance agreement. Thank you GAC for employing a great employee like Brandon to represent your company.
Rene Najarro
The whole experience was great, from the initial tech that tried to fix the unit, to the comfort consultant that did not pressure us to buy something we did not need, to the crew that did the install. The installation was extremely well done and the lead for the crew talked to me about everything they were going to do to ensure it was accurate and then walked me through everything that was done. Only thing I wish had been done was schedule the final inspection with the county and gas company inspectors.
Michael Prodywus
I had a complete heating and cooling system installed in my home recently by GAC Services. From the sales process, duct cleaning, and installation, I was impressed the entire way. The sales person sized everything from scratch instead of assuming my current system was sized correctly. Other companies did not do this step and just read off the AC ton size, blower size, and BTU of my current unit and quoted that. It turned out my old system was too big!
Further, the installers (Matt, Phil, and Dave) showed up promptly on the scheduled day and finished quicker than I thought. Their installation was spotless and tidy and did not leave a mess behind. I would highly recommend GAC!
marcy
Gary is a really kind and knowledgeable, and is an excellent representative for GAC. He was very informative, and explained so much about what he was doing, every step of the way. He explained why things needed to be done, and how often. He also explained what happened to the system if the service wasn't done in a timely manner. I've never had a service rep spend that much time educating me in my life. I really appreciated the time he took to educate me.
Steve Holloway
I’ve used GAC for many years and have always been happy with their service. Gary came for my annual heating maintenance, and he was the most thorough tech I’ve ever had. He did all the normal maintenance items of course. He also noticed my furnace was capable of two stage heating, but wasn’t wired to do that. He took the time to explain that to me and to go ahead and tweak my system to give me that capability. I greatly appreciate his thoroughness and professionalism.
Cory Skloff
Wilber from GAC came to our home to help fix our air conditioning. Not only was he extremely friendly and personable, but he was patient in answering all our questions and teaching us about the system. He was also extremely courteous with covering his work boots any time he was inside the house, which wasn't asked of him but was very much appreciated. Ultimately, the air conditioning is working again, and the superb service was a great bonus! We will definitely be repeat customers.
Sabine de la Croix-Vaubois
We use GAC for our business and our home. We did an upgrade of the AC systems in both places - both were done fast and professional. The workers are very friendly and responsive. I like the call with the ETA and the explanation of the service and the friendly good bye. We have signed up for the maintenance plan, which has been working well.
Tom Kollecas
The install team were awesome. They arrived on time and were very cooperative in taking the time to introduce themselves (one at a time) to our very large and ferocious German Shepherd. Once he allowed them inside, they went straight to work on installing a new system in our very hot attic. They arrived at 8 sharp and despite the very hot working conditions worked tirelessly until almost 4:30. They worked very efficiently together as a team and were able to complete the project in one day. They were very courteous and professional, never complained, and were very respectful of our home. I would highly recommend them to anyone and would most definitely use them again without reservation!
The organization can be very proud of the quality job they did and the manner in which hey did it!
Teresa Brewer
Brandon has provided service to our home a couple of times. He’s thorough and takes his time explaining how everything is doing. He knows the system well. I like when he comes out.
Adrian Kantor
Joel has shown high-quality service and he has great knowledge of what he is doing. I definitely ask for him in the near future.
Janet Richmond
Giovani was professional, friendly, explained everything & went above & beyond making sure I understood everything. I would have him back in a heartbeat. He lived up to the quality service I always expect & get from GAC.
Dawn Robinson
Tech was great - friendly, knowledgeable and explained everything he was doing and what was wrong with my system. I was not thrilled that I had to wait until Monday even though I have the contract with GAC but that is not the techs fault. Thinking about not renewing service contract next year. It was a 90 degree weekend and I thought having the contract gave me piece of mind. Definitely didn't happen!
Tahar Babas
It is memorial day Monday! I called at 6:00 am and my hope was just to get scheduled for no AC anytime during the week…I was happy to get an appointment on Friday 3rd of June. Not only GAC called me at around 9:00 to expect them 45 min later.
I cannot say enough how grateful and so lucky to have found them! Kevin Batteman was so thorough, found the issue right away, replaced the part and fixed the AC right away! Kevin still checked the whole system well, and made sure house temperature was behaving before leaving. If it was more star system, I would give it 20 stars! Thank you so much! Outstanding business!
Kelly Wolfe
Blake and Dante came to my house at 8:30 this morning to replace the AC unit and furnace. They were at my house until 5:00. They were both professional and knowledgeable. They explained how to use the new thermostat thoroughly. They cleaned everything up! I was very impressed with these two young men!
G M
Edmond & Philip started on time. They were courteous and respectful of our home. They also gave us notice of any noise or odors from the work. The labor intensive work was completed under the higher range of the time estimate. The quality of work was excellent. They provided an inspection of the completed work and answered all of our questions. Edmond & Philip provided exceptional service!
Michelle Orndorff
I’ve used GAC services for about five years for servicing of our HVAC system and have been pleased with their professionalism. When the time came to replace our system, we were impressed with the sales process, competitive pricing, communication and professionalism of Tim in sales and the office staff in general. Our installation team of Kameron and Carlos did an exceptional job. They did their work in the promised time frame, with excellence, cleaned up after themselves, and cheerfully communicated with me. I feel confident that this is a well run company and recommend their services.
The Thomas'
We have been using GAC for years and have also had the membership and it has been worth every penny. The team is so professional and always friendly. Literal same day/next day service. Our latest encounter was with Shakir and he was absolutely great. He was courteous, professional, and provided us with as much detail on the issue our air conditioner was having and gave us all our options for fixtures. We were so delighted with his service and all he did to get the problem fixed. When he realized that he did not have the part we needed handy, he went above and beyond to get a colleague to deliver the part for us and fixed our issue that very day. Thank you so much GAC team and Shakir. You guys are awesome. Great customer service!
Loren Schulze
The GAC Services technician conducted the bi-annual VAC system maintenance to assure us that our system was ready for the upcoming spring and summer air conditioning seasons. As usually is the case, the maintenance was done in an efficient manner. Of primary note, the technician was very responsive to my needs and thoroughly explained the operation of our system and patiently helped me as the homeowner know exactly what his maintenance consisted of in a very professional manner. I anticipate the same level of quality service for our HVAC needs in the future.
Syed Zaidi
I recently updated my HVAC System. My first contact was with GAC Sales representative, who was very professional and thoroughly knowledgeable about the product and the installation procedures. My second contact was with the Installation Team who were equally professionals and knowledgeable. They did an outstanding job from start to finish. Thank You GAC Staff for the Job Well Done!!!!!
Betty B
Steve came out today to do a seasonal HVAC check-up. He was very thorough, answered all my questions and left everything spotless. I have the highest regard for GAC and their well-trained technicians. Highly recommend.
Tareg Odeh
Prompt same day service. Very professional, respectful and knowledgeable. The service technician Gary was extremely helpful and communicated his findings with photos and videos to properly explain his diagnosis of each unit with transparency and available options for me. Highly recommend GAC Services
Paul Barton
Bruce Moore of GAC did a great job getting our emergency generator to run again. Another company had recommended a very expensive repair. Bruce determined that a simple problem with the fuel vent that the first company had missed, would get the generator to run again. He was very patient in explaining the various parts of the generator to me and how it operates. We will definitely use GAC to service our generator in the future.
Eric Krukowski
We were looking to replace our AC system and took several quotes. GAC provided a reasonable quote, however the customer service was what sold us. Andreas was very informative and did a thorough inspection.
Oscar and Jorge arrived at the beginning of the estimated window, completed the job in a timely manner, and were very friendly. I’m looking forward to working with GAC for any other AC issues our house runs into in the future.
Olaniyi Areke
GAC installed the HVAC system two years and there has been no single problem with the system since that time. It saved me a lot of money on my AC and heating bills. I will recommend GAC to anyone for installation and preventative maintenance services.
Sally Wildsmith
The gentleman that came out to review our electrical needs, Julian, was pleasant, timely, let us know when he was 30 minutes out from our place, and clear in what GAC would and wouldn't provide. He was careful of our property in keeping things clean and provide us an estimate on the spot, which was helpful. The reason we chose not to use GAC Services was the price: it was nearly twice as expensive as another company that gave us an estimate, while asking us to provide a number of the fixtures ourselves The other company's estimate included all the fixtures, other than those we already had.
s lee
The job was done in a timely manner, clean, professional, on time, friendly, informative, no surprises...a perfect 10 in every way. The higher prices was well worth it.
Gerard Sejismundo
A very good company with very professional service technicians. Mr. Feng Wang was helpful with diagnosing the problem we were having with our AC unit and recommended the best solution to resolve our issue. Mr. Wang represented the ideal response, knowledge and punctuality of the professionals at GAC services. The customer service staff were also very helpful with responding to our requests and questions with the best and affordable way to resolve our issue. I would recommend GAC Services to anyone with HVAC problems looking for a reasonable and informative solution for their heating and cooling needs in the future.
Eddy Rogers III
The crew did an efficient job installing new systems for us, work was done well, disruption to the rest of the home was handled with care, all areas were cleaned up as much as possible after the job.
Rob Schumacher
We have a service contract with GAC and they've always sent out really knowledgeable individuals for our maintenance services. We just had our compressor go out on our HVAC unit and Kevin answered all of our questions and promptly called in the replacement order. We definitely have a sense of confidence working with this company.
Richard Lindstrom
Thoroughly professional. Completed installation of the new hybrid HVAC system in the time predicted, and handled the unexpected new thermostat as well as I could ask.
ryan cunanan
John Pagan! Amazing electrician! Amazing human being! The world would be a better place with more people like him! I will continue to use and recommend GAC services for all electrical needs. Thanks John for making my family feel safe!
Sam Milligan
We left for a weekend to come back to a stifling hot house. I did some poking about to try to bring the system back on, but lets face it, our 26 year old system was not up to the task. I did my due diligence and collected several prices...and though they were competitive on price that wasn't what sold me....their sales person (William) spent several hours here at the house (on a Saturday) trying to understand "this old house", and how it functioned, and what could also be done to make it better. He worked up several proposals including a simple replace what we have currently, but we opted to spend a little more and upgrade the system to hopefully see some cost savings in the longer term. We had hot water base board heat, and just cooling only central A/C. Now with the hybrid system heat pump it will cut back on the use of our fuel costs during the not so frigid "shoulder" months, on top of immediately showing us savings with a modern and much more efficient cooling side. After we committed to GAC, they sent their PM out to confirm what the sales person had done and few days prior and he was also here for a few hours! With all that planning, a few days after that, they were here for the install and did the whole job in a day. Everyone was very professional, experienced in what they were doing, fast and efficient. I could not speak higher of the the experience and would recommend GAC to anyone. Thanks again GAC team!
Kristina Mcdermott
The gentlemen were professional and did not try to seek me in services I did not ask for. They completed the job timely and for a fair price. I’m very pleased.
Daniel Hedin
I used GAC for repair of my generator. The service technician was knowledgeable, efficient and fixed a few issues that got me up and running - happy wife, as she now has a working generator. Happy customer
Steven Salop
Bruce Moore is a fabulous electrician and generator expert. Highly skilled and easy t work with.
astro
Francis, Carlos and Chris installed a new heat pump, furnace and whole house humidifier. They were professional, patiently answered all of my questions, cleaned up before they left ( could not tell that this crew was here for 7 hours), and provided outstanding service to me. Job very well done!
Eric Fernandez
GAC is always responsive to our requests for AC / Heat issues. We have a service contract which provides maintenance for the equipment. They have also replaced both of our AC units over time. The technicians are knowledgeable and call for assistance when they need it.
Doug Harris
Had GAC do a Heavy-up panel upgrade with a EV charge circuit install. Very professional and on-time. Quote was competitive, and whole process only took 2 days. Would recommend.
Susie Hewes
I appreciated how Steve performed the maintenance work in a timely and thorough manner. He was professional, personable and articulate.
Oleksandr Galkin
They did both inspection and repair. Great communication, arrived on time, everything is done carefully, great work quality. Professional attitude. Explained everything to me. Cleaned after the work. Will definitely use their services in the future!
Veronica Friel
Regarding the May 24th, 2022, installation of a new Bryant Air Conditioning (A/C) System at my North Potomac residence, I am very pleased to report that GAC Services’ performance was unquestionably outstanding during the entire process, from my initial phone calls (with courteous, gracious Michaela, Diana, and a 3rd lady whose name I did not record) to the departure at the end of the next business day (THANK YOU for the rapid scheduling) of the terrific technician team (Carlos and Jacob, both outstanding, well-trained workers). In the 37 years I have lived in Montgomery County, I have never, ever before had service performed that satisfied me so well. If (and when) you need heating and A/C work done, I encourage you to contact this fine company.
sukai Prom-Jackson
Mr Tim Anderson provided consultation and advisory for installing a new HVAC system at my house. He not only demonstrated technical expertise considering the demand of the work to be done and location, size and structural factors, he was most professional and superior in business engagement and in getting a mutually acceptable outcome that would sustain the relationship of my family with GAC. The most important factor was his very courteous and gentleman manner and the way he would put you at ease.
Malu Gomes
Chris, the technician, evaluated the A/C system and gave me a proposal for replacement. He was polite and professional . Thank you!
Jack dog
Kam, Carlos, and Nelson removed our old heat pump (air handler in the attic and condenser unit outside) and installed a new one.
They were outstanding. They were courteous, quick, careful, and professional. They protected all surfaces and cleaned up after completing the installation. They explained and showed me what they did and answered all questions.
Kam, Carlos, and Nelson provided me with excellent heat pump installation services. I'm very pleased with their professionalism, helpfulness, and efficiency.
Lucretia Strippoli
Competence, quality and professionalism of installers and technicians were a big cut above. Jon H and Iggy were able to resolve problems in the installation that were not accounted for in the work projection. Highly recommend GAC.
Alberto Daniel Bolatto
GAC did a great job installing a new furnace and A/C system a few years ago. I do the maintenance with them too. Mr. TJ Boyle did a great job today.
Michael Strauss
Edwin developed good solution to problem I was having. Installed new outlet and ran electrical wiring appropriately. Highly professional. Easy to work with. Will use him again.
Kevin Lasbury
The GAC sales rep for our area William treated us like a family member during our initial consultation estimate to replace our 20 year old A/C and Heating systems and gave us a fair and reasonable price for installation. The work was scheduled within 2 weeks of receiving our estimate. The installation team of Sean, James, Rahsaan and Junior sweated out a very hot 93 degree day and completed an end to end installation of our units in 8 hours. We were pleased with their professionalism, quality of work, attention to details and explanations. I would welcome the team to our home any time. Thanks for the great work GAC!
Eric Ellis
Both Blake and Lee did an outstanding job. Outlined what they were going to do, show us step by step, and delivered on time. They are both very professional and walked us through how the system works. Left the place cleaner than they arrived. Thank you Lee and Blake....thank you GAC.
Bill Wilson
Charlie was friendly, courteous, professional, thorough and very knowledgeable. He explained everything he did in detail including service options and the costs associated with them. He cleaned up when he was done and took all debris away when he left. Charlie provided excellent customer service and I would recommend him to anyone.
Lawrence Miller
We had a great experience with GAC Services. The technician was polite and kind, very knowledgeable and did a great job. I will definitely recommend GAC Services to my friends.
Peter Kiang
Kevin is an excellent technician. Courtesy and informative; professionally answered all my questions and explained in detail about the problem and suggested best remedies to correct them. Glad GAC employed such a good employee!
Philip Gallas
Gary (GW) was a consummate professional. He called before his arrival. He arrived on time. He was thorough in his analysis of our AC systems and carefully explained problematic issues and how he could resolve those issues which had been causing trouble over time. With Gary's thoughtful analysis and diligent work, we now feel that our AC systems are in much better shape and should keep running smoothly for a long time to come! Thanks Garry and GAC for terrific service!
Vincent Petrolle
Jeremiah and the employees of GAC are always a pleasure to work with! Jeremiah went above and beyond to not only restore AC to our home but provided valuable guidance as to things we can do to mitigate future issues! Thanks, GAC!
Thomas Weaver
Gary was prompt, professional, and friendly. He explained what had to be done in very clear language and showed us as well. He presented our options and did NOT try to “sell” us anything we did not need. I am VERY HAPPY with the service we received today and recommend GAC and Gary MOST HIGHLY.
Ajay K Gupta, CISSP, MBA
GAC Services was professional and thorough in completing a rather challenging task - bringing power all the way across the house to set up an electric car charger in the garage.
Rachel Kelley
Edmund Mo with GAC Services was great today for HVAC maintenance and repair to a condensate line. Looking forward to working with them for all future HVAC service!
mhmoro
The GAC services team (Carlos, Jason and Chris) were very punctual in the morning to install a new AC system at my home. Carlos explained the work and the estimated time for doing the installation. The team is very professional and definitively know very well what they are doing! They were able to complete the whole work in a timely fashion and Carlos explained to me the set up of the new thermostat as well as other features of the new AC system. An additional strength for this team is that they are bilingual (english - spanish), therefore they can communicate better with several spanish speakers customers in the area. I definitively give this team a score of 5/5 stars.
Steve Metcalf
GAC service technician was courteous and professional. He worked diligently well into the evening to resolve the issue with my central
AC. I could not be happier with the service provided.
Michael Cole
Vincent was very polite, knowledgeable and efficient. He solve the HVAC problem and made useful suggestions about running our system. Highly, recommended.
KN Nelken
Charly from GAC did a great job of preventive maintenance on our Carrier furnace, installed a year ago by GAC. This included some routine cleaning of parts and checking the key electrical components. He took the time to investigate and answer a question i had about the Infinity thermostat and filter changes. Feeling good about support from GAC this cold January day.
Luis from GAC returned in March to perform cooling system check/maintenance visit. Luis was very professional in everything he did, including making some recommendations covering preventive deep cleaning and replacement of a critical component that showed warning signs of failure. Having spent a career in laboratory equipment maintenance and repair, I’m in a good position to know an excellent engineer when I see one.
William Costa
Incredible service! Very knowledgeable and skilled installation crew and service maintenance personnel. Sales team and quality service team work with you to build a solution that works for your home.
Dr. Randall Kawamura
Kevin serviced our basement a/c-furnance after we reported a condensation line stoppage and leakage onto the utility room floor. The work was done courteously, promptly and most efficiently. I think we have worked with him before on a previous service call. Please send him out again.
Maceo Gates
Edwin was very professional, patient, and knowledgeable. Through trouble shooting, he was able to locate a negative wire in the circuit breaker that had been disconnected, which lead to a loss of power in part of my house. He corrected the issue.
Hector José Medina Gómez
GAC serviced my Genset.
Very good and helpful service. Found some minor items that needed repairing, and simply got them done.
Very nice and positive experience.
Christopher Mennone
Called and they came to perform the service. Heat works just fine. Got charged an extra $99 since we have a two zone heater (attic) and that had to be paid for as well.
Carol Lee
The GAC worker brought filters as requested and put one in. He was here on time and did a fine job.
nakry ouk
Completed job in a timely manner. kind and courteous service while thoroughly explaining how to operate and maintain new unit. wonderful experience! Thank you so much Jason and Carlos!
Suzanne Riddleberger
Received same day service saw the job to completion. Got the parts for the repair that wer not on the truck. Very happy with the service and getting the job completed. Thank you so much
Jonathan Bluett
I cannot extend my gratitude enough for the HVAC installation James and his crew provided. His crew went above and beyond to install an hvac system that went out after only a year in service that was installed by another local company. I can not stress enough how critical the installation process is. When we started having issues I thought we would be covered by the warranty coverage but found out labor alone to correct the failure exceeded the cost to start again even though parts were covered. My lesson learned should not be yours too. I can attest the difference. It’s night and day. Anyone who is a diy enthusiast loathes hiring contractors since they often do the basics, cut corners or omit finer details. GAC doesn’t operate like that. They treat your home like it’s theirs. They definitely rose to the occasion and helped us even though they were under no obligation to do so. Everyone on GAC team has been exceptional.
S Allen
Alfredo could not have been better!!! Professional, on time and really friendly. Not only fixed what was wrong but took the time to investigate further to make sure there were no other potential problems.
Andy Johnson
Professional, helpful and NO B.S. Gave me options for further repairs without trying to sell me stuff I don't need. GAC has consistently top notch customer service.
Ruhina Begum
Kevin is seems new to this field but he has great knowledge and learning experience he give nice advice and solve my heating / cooling issue very well I'm glad I call this company and this young gentlemen have the potential to grow in this field
Thanks for overall service
earle o'donnell
Manuel was timely and efficient. Provided good feedback to me that allowed me to select a better option for part of the work and did all the rest efficiently. Very pleasant person.
Dominic Russoli
He was very knowledgeable and helpful with offering different options. He was on time and polite. We look forward to having him to our electrical work.
Antoinette Reynolds
Vincent quickly diagnosed my problem and repaired my AC. This is the second time I've used GAC Services. I called them in the morning and by early evening everything was complete and my AC was back in service.
John T
Hot tub electric connection. He stayed to make sure the hot tub was filled and confirmed working. Then stayed to make sure I didn’t over fill it. He went above and beyond and the experience was very professional and fantastic.
Terry Wilkins
The GAC tech was was on time and professional. They installed a new HVAC system and explained all the nuts and bolts on how to run the system efficiently and effectively.
Wayne Wilson
GAC Techs (Jay and Rashawn) were on time, professional and communicated well. I have multiple AC units and they checked them all although I only had one that was malfunctioning.
A.J O'port
Excellent service! JR Delgado and his team did a very professional job with courtesy and dedication on taking the time to explain the problem and the options. Highly recommended.
v chang
Joel Hernandez from GAC very knowledgeable and friendly. He explained in detail what was error code 82 on my Carrier Infinity System. Good job fixing it. He fixed it, and my System is now working fine
R. S.
From start to finish, GAC provided top tier services and options. They worked with our schedule, answered our questions, and were always professional.
Warren Lehrenbaum
GAC technician, Dashnim, came out to fix our broken A/C today. He was prompt, courteous, and explained everything he was doing. He quickly diagnosed and fixed our problem. Very pleased with his work.
Ken Rehmann
Excellent experience with GAC on install of AC and heating system. Team was very professional throughout the whole process.
Yeni Martinez
Jeremiah Grossnickle, was great. He was very nice, patient and answered all my questions in detail. He Worked diligently and professionally.
Morgan Louie
Deivid showed up on time and was able to diagnose and fix the problem immediately. He was very polite and responsive. The repairs were not cheap but I did not comparison shop. Overall I am satisfied with the repair and would recommend this company.
Marilyn Ramey
Dustin was excellent-fast, efficient and arrived on time. We're very satisfied.
Bart Bartley
Scheduled a meeting to discuss options related to having and Liquid Gas backup generator installed.
Salesman was polite and knowledgeable, etc.
Barb Audia
Sandy Malakoff provided us with a thorough review of our older home's electrical system and the changes that need to be made in a professional and courteous manner.
Patricia DiPietrantonio
He cleaned filters in my GAC UNIT. He also serviced my main furnace and changed the filter there too. Very nice man. Very professional
Lynch Family
Knowledgeable, professional and timely - from quote to installation of my new system. Great work by Chris, Blake, JR and Jaco!
Phil Kesaris
Excellent company. You can trust these people. Chris and his assistant were terrific. Diagnosed the problem which was quite a mystery and repaired everything.
Wellington Burton
TJ and Wilbur were very very professional. They clearly explained all the work they performed and Wilbur gave an excellent post service presentation. GAC is very fortunate to have these men on their team.
Lucia Goldman
We have been using GAC/Gary Spalding for many years. We have great confidence on his knowledge and services.
Katherine Kirby
My experience with GAC Services was excellent.
I called them for a second opinion after another company recommended that I replace my heat pump. They reviewed my heat pump system, explained the state that it was in with pictures, and gave me repair vs replace options.
I decided to have them install a new system for me. The process was very smooth and at every step they were great at explaining my options and what they were doing.
I also appreciated that everyone wore masks and socially distanced as much as possible.
I will definitely call them in the future for any needed maintenance or repairs.
Kathy Seng
The technician who came to service my heating unit was Wilbur & he was very professional, friendly & knowledgeable. He explained everything that he was doing with the unit.
Hariharan Regunath
Excellent professionalism and quality work. Ensured all is done well. Highly recommend using GAC services
Steve Ullrich
We had a new heating unit installed by the team of Junior, Oscar and Noah. They were friendly and always acted professionally. They also insatlled new duct work in order to fit the furnance to the exisitng AC unit and to the exhaust vent. Their work was meticulously done and they left the space clean. They are definitely professionals and their expertise was displayed in the final product delievered. There were no additional costs and I would recommend this service.
denise dombay
Brandon called before arrival and arrived within the timeframe quoted. He and his co-worker were very professional and gave me updates throughout the visits.
Jamey Gaylor
Gary was amazing, he explained everything and showed me and answered everything! I was very confisent with his judment and making sure he gave me the best price offer. I decided tonpurchase a new unit HVAC unit at GAC, because of Gary, instead of shopping around.
He even got me a sales appt the same day! Although my appointment did not happen yesterday and had to call at 445pm. I was told it disappeared from the system🤷♂️
marc goldstein
The team that installed my two units did a wonderful job. They were friendly and efficient. They arrived on time, explained what was being done and completed all the work without any issues. This team was extremely professional in everything that they did. I would not hesitate to recommend them and GAC Services to any of my friends or neighbors who needed installations.
Richard Bradshaw
Very good service. Great expertise! Drake went above and beyond to find and correct our problem with intermittently flickering LEDs.
Veronica Baechler
Danny impressed as thorough, forthright, practical. He showed pride and care in his work and company. He was judicious in his recommendations and was conscientious of the customer’s immediate needs while advising for future ones. He offered explicit details including pictures to ensure my understanding. I learned about my HVAC from him today! I felt high confidence in his work and in GAC!
Petabase
It is a pleasure to work with GAC service. Everyone I worked with are nice and professional. Their service is excellent. Highly recommended.
John Green
We have used GAC for 20+ years. Always good service.
Technicians are always friendly.
Pamela Howard
Mr Guerrero did an inspection of our HVAC system.. Very knowledgeable and helpful! Very pleased with his service!
Kevin Kirk
Was really happy to be able to get a service visit so late in the day. Steve was great and it’s always a pleasure working with GAC Services.
Joann Zucofski
Service was done after diagnoses and reporting to me what was needed to get agreement. Called 20 minutes prior to arrival. Answered any and all questions and made suggestions on options to get job done.
Talou P
The technician was efficient and courteous. I am happy with GAC services.
C Smith
Very positive nice and friendly to work with competitive pricing only negative still waiting on rebate check for upgrade should have been 6 to 8 weeks been twice that long and still have not received?
Harry Kraemer
Bruce is an excellent tech. He is always on time, very knowledgeable, and professional. An all around great guy.
Marlene Shoemaker
I can’t speak highly enough about the parts, customer service and installation teams. Even with all of the supply chain issues they procured the parts needed to get my system working properly
James and his crew worked diligently and efficiently to repair my HVAC system. He went above and beyond to make sure everything was in working order.
Look no further than GAC for your heating and air conditioning needs.
Anna T
Kevin was excellent. Thorough, respectful, on time, and explained things we needed to know to understand how to better care for our system.
Gayani Newton
The customer service with this company is very good. People are friendly and professional. They take their time doing the assessment and explain everything.
Annabel Poms
Brandon brought a trainee, Declan. Both were very polite. Brandon was especially knowledgeable and helpful in determining what to do with my furnace,
Rhonda Krobath
The technician was very professional. Thoroughly explained things that needed to be over and above routine maintenance. It was necessary to replace a very expensive thermostate.
Sadiq Ahmed
GAC installed a backup generator. The service manager Sandy was very caring and responsive. The technician Bruce was smart and competent. The price was a bit on the high side but customer service and responsiveness were unbeatable.
Kam Wah Lau
Charly Choe is professional and polite, explained the job requirements succinctly, and has good customer service skills. I highly recommend Charly Choe.
Jim Mullinax
We bought our house in the he summer and wanted to make sure the HVAC system was working properly. Luis arrived right on time, was courteous, professional, and extremely knowledgeable. He explained clearly what he was doing and why and how our system works. He gave us good advice about how to use our heating system more efficiently to deliver heat where we need it and showed us some good hacks for our control unit. On a scale of one to ten, I give Luis and GAC an eleven.
John Reburn
Bruce is an incredible electrician. I highly recommend his services to anyone needing electrical wiring and installation.
Matt Brown
Update October 1 2022: GAC replaced and upgraded the HVAC system in one of our buildings and, as always, did a great job. Thanks to Carlos, Lee, and the rest of the crew.
These guys are really good at what they do. I've dealt with 4 or 5 different individuals from GAC, and I found all of them to be very honest, competent, and professional. They put a lot of time and thought into problem solving our multiple energy, heating, and a/c issues, and always gave us multiple options for solutions. I highly recommend these guys.
Karen Janes
We have been using GAC services for several years. Their customer service is top notch. Each and every service representative who has come to our home for regular maintenance or for a service call has been knowledgeable, friendly, and courteous. Today was no exception. A service technician came today for an error code we received on our A/C thermostat. After a thorough check of the system, he determined that everything is OK but made notes in our file should these error codes occur in the future. I highly recommend them!
Jimmy D.
The technician was very knowledgeable and mild mannered. He made a timely observation that would save me $ in the long run. I signed up for the service -cleaning the fan blades which were quite covered in dust. My HVAC system is over 13 years old and is in top shape because of timely maintenance and repair.
Sueray Richardson
Checked heating system, new filter, adjust humidity setting for humidifier, new aur filter, and a new part. Everything was great. Put my cover on the outdoor AC unit.
Dick Rabil
GAC comes on a regular basis to maintain our systems. Professional service providers that explain things very well, give options, and provide assistance and insights regarding our home comfort. I enjoy meeting the different techs and they're always courteous.
Neil Naraine
Gary was extremely knowledgeable and customer oriented. Gary went the extra mile to make sure our system was set up properly, that all of our questions were answered, and troubleshooting issues with us that are related to and affecting our system. We will definitely be requesting and using GAC services and Gary again.
Stephanie Fein
Luis was polite and friendly and explained every step of the service call carefully and thoroughly. He called before he came and he and Philip wore masks and booties over their shoes when they entered my hone. They showed me photos of each thing they did and explained future service options.
Chuck Lewis
Our heating system failed on a 27degree night. We called GAC. They sent a technician almost immediately lwho worked tirelessly until he found the problem and was able to provide a solution. Turns out we had multiple failures in our system. Gary was extremely knowledgeable about HVAC and went to great lengths to find technical information for our specific unit to get to the root of our problem. His professionalism and attention to detail earns him an A rating from me. Superior service and knowledgeable staff.
Christopher Berry
Jeremiah was highly professional, positive and informative. He represents GAC very well!
Tom Hill
The professionalism of Nelson, Josh, and Jason. They did the work and talked to me asking questions as needed. They took there time and even noticed an issue with a previous installation and made repairs on that as well. Unfortunately they ran into an issue that was not expected and they stayed to fix / trouble shoot it if they could. The heater pack was bad through no fault of their own, it came from the factory broken. This was a great crew. There was an issue with with the new heater pack blowing a fuse and the GAC took care of this asap and replaced the bad heat PAC with a new one. The original crew was awesome and so were the ones that were sent to trouble shoot the blown fuse and resolved this issue until they could replace the bad heater pack. I will use them again by far.
Frank Letkiewicz
We have always had excellent service from GAC, and today’s routine furnace check with Dash is no excerption. He was thorough and carefully explained everything he was checking and what he was looking for. He took several pictures and videos of the inside of the unit and showed them to me, again explaining carefully what he was seeing. Dash also provided some recommendations for follow up services and suggested priorities for those. Couldn’t be happier with GAC and Dash!
Stephanie Stewart
We just bought a new home and had GAC come out and service the aging units and it was found that the upstairs unit (heat pump in attic) had a bad part. From the initial service appointment to the final install GAC did an amazing job. Working with William was easy and he explained everything about the various types of units presented. The installers were professional, punctual and cleaned up after themselves and everything happened very quickly. I highly recommend checking out GAC if you are looking for an honest and reliable HVAC service company.
Gregory Riviello
They are very timely and dedicated to making sure the system works. Called on Tuesday to service an old broken down system in a condo unit we own. The technician came out on Wednesday and informed us that the parts are no longer made and there was no guarantee that a similar part, which would have cost around $1000, would work. We decided to have them install a new gas furnace and AC unit since they installed a new electric furnace in our home two years ago and everything there went great and that system has been running fine. The technician then contacted their estimator who came the next day, Thursday morning, to give us an estimate. He provided us with a contract on Friday morning and we signed the contract online on Saturday. They called us on Monday and they came out two days later, Wednesday, to install a new furnace and a new air conditioning unit. So far everything is running fine.
Joe Blanton
Charley arrived at the appointed time and went right to work doing the scheduled annual check up of our furnace. When he was done, he showed me a number of close-up photos of the inside of our unit and what he had looked for in each area, what maintenance he had performed, and what he recommended for future maintenance. He was pleasant and professional throughout the visit.
George Haney
Mr. TJ Boyle was on time for the scheduled A/C preventive maintenance service. He was very professional and seemed to understand my A/C system with a high degree of knowledge. He answered all my questions completely. He was a joy to have perform the scheduled service and I would request that Mr. Boyle be assigned to my fall heating preventative maintenance when that is scheduled. He was a superb service technician and I would rate him with an "A+."
Makeup.with. Faith
Our service technician was Gary, he helped us with our heat pump system repair. He was very friendly and thoroughly explained everything! Really appreciate all the knowledge and professionalism from customer service to technician, everyone was great to work with GAC Services, thank you!
Peter McTernan
This is the second time I’ve used GAC to service our HVAC system and I plan on continuing to use them going forward. The technician was polite, professional, and knowledgeable. He explained what he did and the condition of my system. He did not try and up-sell and unnecessary services, but did highlight some areas for consideration in the future. Thank you GAC!
Marc Burchman
The GAC representative was very polite and courteous. He explained everything he was going to do before he actually performed the work. We had sustained a leak which had dumped water all over the floor. We were concerned our main Heating unit may have been damaged. He assessed the situation and went through a complete check list for solving the problem. Very professional and thorough. So. Am very satisfied.
ke ril
The GAC team, Nelson, Owen, Christopher, and Justin, arrived promptly on the planned installation day. They were professional, and were focused on completing the projects, including both the furnace and air conditioning units. Once completed, they walked us through the changes they made, provided a brief explanation on upgrades in equipment, use of the thermostats, showed us how to replace the air filters, changes made to venting, etc., both inside and outside. Then Nelson explained payment options, discounts and need to call WSSC and Montgomery County for inspections They were friendly and polite. We would call on them again.
Jennifer N
We contacted GAC Services on a recommendation from ATLAS. Gary has spent two service appointments with us so far and serviced our two HVAC units as they both were not working properly. Gary was professional, personable, explained everything he was doing, even if it was technical. I really appreciate the time he doesn't with us, his flexibility and his ability to solve complex problems. I will recommend Gary and GAC Services to all my neighbors and friends.
Jay Nichols
Miguel is a total PRO! He is knowledgeable, efficient, friendly and best of all: informative. He gave me some great ideas about how to keep my system clean and running longer. I've done business with GAC for many years and highly recommend them!
K Green
Our AC stopped working and Wilber at GAC was outstanding! He was professional, extremely courteous and highly skilled. He asked me what happened and told me he would evaluate everything. He had our AC up and running that very day. Extremely pleased with Wilber and our service at GAC!
Wendy McWhorter
Jasir Martinez was absolutely wonderful. Incredibly knowledgeable & professional workmanship. Very impressive and much appreciated.
Howard Sokolove
The routine Fall season HVAC service by technician, Ermias Gebreyes, exceeded my expectations! His procedures were methodical and thorough, and he even reviewed with me an anomaly discovered with the humidistat wiring. Mr gebreyes advised that both systems were in need of surge protection. Accepting his advice, he installed them on this visit. Another superb experience with GAC service technicians!
joyce greenberg
Julian was a very competent electrician and completed the service as we requested. We chose to use GAC because we’re very pleased with their AC and heating service. The problems we had were office-related in regard to how the services were to be carried out. A manager became involved and took care of these issues to our satisfaction.
Betty Zara
John assessed our electrical box and other outlets for our older home, explaining new codes. He then gave us an estimate and replaced them. I would highly recommend him and GAC Services.
Young-Seung Kim
I really like GAC services which provided the installation of AC system. They arrived on time as indicated and worked professionally. All team members, Francis, Oscan, Sean, Jason, Blake worked efficiently and promptly. The installation took a really hot day and once they have done, they walked through all systems and explained all. My AC was broken at the 90 degrees-hot day and I was concerned how long it takes to get the new system, but Tim came over to look at my system and provided the quote estimate reasonably and it was easy to access him and talk with him. GAC services were excellent and I am happy to recommend GAC services!!
Dieter Hinrichs
The service technician from GAC, Miguel, did an exceptional job during our recent HVAC maintenance home visit. He called ahead and arrived exactly when he said that he would arrive. He was professional, friendly, and very knowledgeable about our HVAC system. I had several questions about our system and he took the time to explain to me the items he was checking and what they meant about my system’s health. He was thorough in his analysis of the system and afterwards walked me through the overall results for my system and provided me with a detailed report with photos for each tested component. His expertise and thorough examination of the system gave me confidence that our system is in top condition and encourages me to keep coming back to GAC for all my HVAC needs in the future.
Paul Gebicke
I have previous experience using & recommending GAC for all types of HVAC repairs & new installations. After having another repair on my 12-year old Lennox Heat Pump, I called GAC for a review & quotes for new systems. Steve came out promptly on schedule & spent more than 2 hours reviewing, measuring, and filming our current system to confirm which units were good for new systems. After receiving Steve's quotes, I determined it most cost efficient to purchase the Carrier Inverter system, rated @ a minimum of 21 seers & very efficient, since it was only approx. $1200 more than a 5-stage, 18 seers rated Carrier system. After signing the contract on Friday with Steve, Lilly arranged for removal/installation on the following WED & the GAC team arrived on time to begin removing the old HAVC systems, and installing the new systems. While doing so their sheet metal expert detected an originally (38 years) installed duct that allowed too much air to one part of the system & he repair it by closing off a portion with sheet metal. They also reinstalled an electrical outlet that was affixed to the old unit to a new area away from the air handler that provided much easier access. SO, how does it run? I am amazed (not easily) that even with recently installed hearing aids, I had to listen carefully to hear the outside unit running and the same goes for the air handler, that also contained a NEW AprilAire filtration system. It performed very efficiently afterwards providing a very even-leveled temperature throughout the house- much better than the old system. Today, while returning from a trip, it was 80 degrees so we used our smart phone APP to change from Heat to Cool, and when we arrived 45 minutes later the house was evenly cooled to just below our setting. Thus far, I couldn't be more pleased with this Carrier unit, GAC, and their corporate reliability and professionalism. Thanks, to all the install team for their great work with good clean-up afterward.
jason wooten
Very happy with GAC. From the first call after my AC failed the technician Giovanni was at my house in about 30 minutes. Tim the salesperson that worked with me and met with my family was very helpful and pleasant and all the reps were very professional and on time. I went with GAC because of the overall service and the time that they took to investigate and explain the issues and the overall value and quality of service. Noah and Iggy who installed the new system were on time, very nice, and professional, and worked clean. The new set up also looks very nice, quality work. I would definitely recommend to anyone needing HVAC replacement or servicing!
William Ferry
We had a new heat pump system installed in our attic by GAC. The entire process working with the staff went well, from office staff, project manager to installers. Our install crew was Jimmy, Nelson, and Blake. They were very helpful with explaining the new system and helping us understand the new heat pump system, i-wave air purifier system, and thermostat! Super excited with this new energy efficient system. Thank you GAC!
Barbara Kelsky
They were wonder ful. They arrived at 8 am and we're done around 12:15. They were very neat. Explained everything they were doing. All 3 were very professional. Even though I was not thrilled to have to get a new furnace they made it a lot less uncomfortable. I would highly recommend this group to anyone. Thank you Ziggy for you and your crew. You are A number one as far as we are concerned.
Emily
Joel was great! He told us how much it would cost to fix the AC unit, and recommended replacing the unit, even though GAC doesn't replace those types of units. Very honest. Thank you!
Michael Hourwitz
Francis, Nelson and Oscar did a phenomenal job of installing the system, providing exceptional customer service and thoroughly explaining the functionality of the entire system in a clear and concise fashion. They were first rate in every way. Keith, the Sales Manager was exceedingly helpful in providing guidance in assigning Andreas, (Sales & Technical Comfort Advisor) framing the options, outlining the alternatives and helping work through scheduling, ordering equipment, dealing with contractual and payment options and navigating the purchasing process in an expeditious and customer focused manner. Andreas was so knowledgeable in every phase of the decision making process right down to negotiating and working through the details of executing the agreement in a phased approach due to supply chain limitations. He served as a strategic business partner in helping select the customized alternative that we ultimately selected. I can't express enough gratitude for how these individuals worked as a unified team to provide the best products and service, well beyond any prior experience I have had with any vendor. I can't thank them enough for making such a complex decision process so seamless and worry free.
Steven Carswell
Majd from GAC services was very polite, knowledgeable, thorough, and quite informative regarding how the HVAC system works. He did a good job of addressing the problem and I felt confident that he was not trying to take advantage of my lack of expertise in this area by suggesting that I replace/fix something that was not needed at the time.
Alan
Luis from GAC performed our yearly “winter checkup” yesterday (11/2). He walked me through every step of the service, explained how he was checking the heating system, burners, igniter, blower, etc…. Luis even went so far as to show me and explain the electrical readouts from his devices and how that relates to the manufactures specs.
He used all of this evidence to let me know that our 15 year old HVAC is working well within its limits. I truly appreciate Luis’s attention to detail and his willingness to answer all of my ridiculous questions.
Luis was very respectful of my home (booties for his shoes) and worked efficiently when performing the winter checkup. In the end it was decided that the fan blades needed cleaning and I went ahead and have requested that service to be scheduled very soon. And get this, Luis even contacted his manager to see if we could get a lower price for the service. And we did! So, not only did Luis perform fantastic customer and mechanical service, he saved me money as well.
I’m very pleased for GAC sending Luis our way yesterday. Thank you, you’ve got a great employee!
Paddy Burke
The service person, Giovonni, was super-efficient and very knowledgeable. He clearly explained all the various payment options. The price seemed high but I haven't had this type of work done in a long time so I don't know how their price compares to other service providers.
Wei Jen
Have been using GAC services for more than 20 years. They always show up on time, and ready to resolve our problem. Today, it was just maintenance, and the technician was show up on time, and polite attitude, and professional knowledge about the system. GAC also repaired our HVAC and replace our AC system before. It's good to have someone that you can trust for such long time.
Carlos L. Muñoz Brenes
John and colleague were super profesional. Absolutely respectful of property and people. Attention to details and went above and beyond. Left the house cleaned after they finished the job. They loved our dog Oso, so extra points for that, too.
Also William Ferry was excellent and walked us through all options.
Thank you all so very much!
Allan Dabu
Luis cane to my house to check my heat pump. He was respectful and on time. I explained to him that I had a technician the orher day and wanted to get second opinion. Luis said that he may find the same result and diagnostics as the first one. So he recommended not to proceed so I don’t have to pay. Then he help me get an immediate appontment with an estimator in the same day. He is honest and seem very knowledgable.
Cathy Halverson
GAC made replacing our AC and furnace during the hottest week of summer so much more bearable. From the purchase (Andreas), to the scheduling (Destiny) through the install (Justin and Nelson), it was a top notch experience. My home is not a palace but Justin and Nelson treated it as such and took great care bringing in the new and getting rid of the old. The install was done cleanly and neatly and I am extremely satisfied with the work. I highly recommend this business.
Amanda Weber
Deivid was awesome! He got there quickly, fixed our issue right away, answered all our questions about how to change the filters and take care of our new HVAC, and then went above and beyond by helping us corral our very enthusiastic beagle after she escaped and ran around the street, barking happily and letting all the neighbors know that we had a visitor (she’s helpful that way). Thanks Deivid- we appreciate you and we will 100% use the company again for all our future HVAC needs!
FRED JUSTO
Shakir is my technician and is very knowledgeable. He explained the details of his work on my a/c unit. He was able to diagnosed and fixed my a/c unit. I’m very happy and satisfied with his work. Highly recommended. Thank you!
Jennifer Marquez
Brandon White did an excellent Job! He was knowledgeable and provided detailed feedback! Also took the time to explain system function. Very happy with customer care!
Valaree Moodee Lockman
Joel was knowledgeable and personable. He explained everything he tested and why he tested the equipment