Reviews of Amazing Heating & Air Conditioning, Inc. (HVAC Contractor) in Baltimore (Maryland).
Amazing Heating & Air Conditioning, Inc
2630 Georgetown Rd, Baltimore, MD 21230, United States
Description
Information of Amazing Heating & Air Conditioning, Inc, HVAC contractor in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Amazing Heating & Air Conditioning, Inc
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
8 am–12 pm
Reviews of Amazing Heating & Air Conditioning, Inc
Sade Sesay
I am a tenant and my heating/ cooling units were having issues. It seemed like no one would find a solution to the problem. Zak Manning came in with solutions in mind! He was very thorough, friendly, patient, and professional. I asked many questions and Zak explained everything. Zak is an amazing technician! 10/10 definitely recommend! Thanks Zak for getting my units up and running so my family and I can keep warm in this cold weather! You’re the best!
Imani Falana
Our tech Tony was AMAZING! This company was the only company to service us during a crisis. Our AC went out during a heat wave. They sent Tony he asked very little questions and got straight to work. He’s truly that good. He couldn’t fix it right away due to needing parts but he insured us he’d be back the next day to render some relief and damn it he was there and by the time I came home I was greeted by a much cooler house. I appreciate the promptness, professionalism, and empathy he had towards our situation. Tony if you get to read this your a blessing. Thank you!
Dominic David
My heating system was not working properly so I called Amazing Heating & Air Conditioning to see if they could help. They were able to get someone out pretty much immediately to assess and resolve my issue! Ryan Edwards was on time, professional, and truly did an amazing job! Would definitely recommend.
Julie-Ann MacDonald
I found Amazing Heating & Air Conditioning at the Home & Garden Show at Timonium Fairgrounds and had them out for an estimate. They were less expensive with higher quality equipment than the other two quotes I got for installation of a mini-split. All materials came on time and installation was completed in a day and premises were left spotless. Today Zach came out for my free maintenance inspection. Everything checked out perfectly. We have literally never been so comfortable all summer in our home as we have been with this unit running and it is so much more cost effective than our other A/C unit which we keep as back up. I can highly recommend Amazing Heating & Air Conditioning.
kon deer
Oil furnace stopped working, called Amazing Heating & Air. They came out the same day. Couldn't fix right then had to order parts. Serviceman Tony explained problem and what was going to be done to fix it. Gave me a quote and also informed me of ways to reduce this cost by joining service plan. He explained the benifits but put no pressure on me to sign up. When parts arrived I was contacted by Amazing to schedule a time for them to come out and fix my furnace. With text and emails and phone calls I felt like they paying me a lot of attention which is important when you are having troubles, you don't want to be forgotten. Service was outstanding, prices decent, work was done in a timely manner with outstanding quality to detail. I would recommend and use Amazing again!
Alyssa Norris
Nobody likes when their air conditioning isn't working or has an issue… Every single person I've ever dealt with at Amazing H&A Is super kind, understanding, and extremely patient. Every time I've ever had to call someone on the phone they answer to listen, and find quick solutions. Each technician I've worked with is friendly, understanding and helpful in finding the best solution for the problem.
Chareese Varner
My air conditioner stopped working on the holiday weekend. I called Amazing Heating & Air Conditioner since they replaced my old one with the new one for service. Unfortunately they couldn't come right when I needed them (so I had to stay on a hot house) but they came out right after the holiday and got the air working. Tony (service guy) was very professional and didn't waste anytime getting the unit working. I would recommend this company to anyone needing heating and AC services.
Daniel Bower
Service was great. Andre was excellent, explained things clearly, and arrived ahead of schedule. Only complaint is that, after a discount for signing up for their program, it cost $930 to replace to replace parts that combined cost less than 50 bucks and labor that only took about an hour. Diagnostic (which entailed the tech listening to the DX unit for all of a few seconds) cost $79 and was not removed upon doing the labor. This pricing seems to intentionally prey on people in an emergency. I had no choice but to get the work done as my house was 86 degrees and rising. One hour of work should not cost this much.
Annie Tyshkevych
Amazing did a wonderful job! They were on time and professional and everyone I have worked with has been very friendly. When my unit needed a tweak and was still under warranty, they were out within 24 hours. I have had other companies push warrantyholders to the back of the line, so I really appreciated the VIP service.
Jeff Uthe
Our technician Tony was great. He completed his full-system inspection and then clearly explained each item of recommended service without making me feel pressured to get it all done same day. Overall a very positive experience.
Alan Gage
Tony has taken care of my HVAC twice, last winter when my heat wasn’t working and now at the end of summer for maintenance. Both times he was very friendly and made me feel comfortable to ask questions. He did a great job and worked efficiently.
Carmelita Brewer
It was fine! The prices was a little steep and I would prefer to see actual prices on a website. It would be nice if guys at least waive the diagnostic fee if people are getting the work done. I have to see how my system works for the next few months then I can give more feedback.
Keith P.
Diagnosis of our heating system was spot on, even after a second inspection by a competitor. We chose to go with Amazing because the service was fast and understandable. Payment options are easy and they registered my system for warranties. Great job!
Albert di Vittorio
My experiences with Amazing’s sales rep Greg Snyder and technician Tino Taylor have all been very good. They are good listeners, responsive, flexible, and competent. I am happy with the work they and their colleagues at Amazing have done in my house and in three of my rental properties. They’ve saved me on more than one occasion. I highly recommend them.
Kara H
This company replaced my HVAC several years ago. It's easy to book with them, technician was on time and thorough. I had to split repair and maintenance into 2 different service days but the repair got my HVAC back up and running same day, which was appreciated during a heatwave. No hidden costs or fees.
Candace Bailey
Tony was very professional and he helped me figure out my thermostat. He was on time and he knew what he was talking about when he came to my HVAC system. Amazing heating is really AMAZING because they came out the next day to fix my issue. If I ever have any other issues I know where to call.
Lache W
Called and received service the same day. Our tech was professional, friendly, and very knowledgeable. We're happy we went with this company. Would use again (but I hope we never have to!). Great, personable customer service from the phone to the in home technician.
Deanna Alsup
Mr. Andre was very professional, polite and most of all knowledgeable of the old heating system I currently have. He was able to stay positive and worked diligently resulting in my being able to have heat once again. I would certainly recommend Amazing HVAC to anyone who has a challenge with their heating system.
T W
I am pleased with the service received thusfar. The call for an appointment was efficient and the representative most kind. The technician, Anthony, was superb- kind, professional, knowledgeable of recommended services and estimates, and attentiveness to the couple of concerns of systematics. I made the right call and will continue and refer.
I am thankful for the HVAC care!
Amethyst the Beerdashian
Amazing is just that. Toni was prompt and professional. He talked me through the process and gave me thorough details of my system. I was provided options for maintenance plans, things I can do myself and a time line for future repairs.
Chi- Chi
The service was truly AMAZING! Same day service and problem fixed in less than an hour and less than $1,000. Blue Dot wanted me to install a whole new system for $10,000 to $20,000 for which they would finance for me. People always get a second opinion. God bless you Amazing.
sona g.c.
Very very helpful and informative.
HVAC is working great. They are here all the time when I get confused with fancy remote settings. Provided me lot of information and how to use in efficient way:)
I less anxious about the bill now.
Bethel Henry
I received a brand new heating system and air conditioning system by Joey, Austin, Deven, and Jamal. The installers were great and Mark, my sales person, was great. The name fits them perfectly. Amazing!!!!!
kathy wilmot
Friendly, responsive and professional. I have a crazy work schedule and actually missed an appointment. I called and they rescheduled for the next day - no hassle! I like that I received a text before my tech showed up that had his picture so I knew what he looked like.
Celia D
Andre was our technician and he has been fantastic! He’s very thorough and knowledgeable. Amazing is a great company to work with and technicians like Andre make it…well, AMAZING!
Janice Graham
It was a good experience dealing with the company. The tech Tino was professional and thorough. The pricing for the service call was good and what they said it would be. I would use them again and recommend them to anyone else.
Nancy N
We chose Amazing after getting several Diamond contractor quotes to install ductless splits in our rowhome. These guys were great from start to finish. The installers were super professional and did a great job.
Rhonda Gambill
Chris is always great. Prompt, thorough, and takes the time to make sure I understand what maintenance was performed and what I should do to keep my unit running at it’s best. Thanks again!
Andrew Garner
Chris came to my house this morning to take a look at my steam boiler system. With 2 little kids, it was a big deal that we did not have heat. Chris was by far one of the most respectful, kind, and knowledgeable contractors I have worked with since moving to Baltimore. Not only did he get our heat running within 2 hours, the day after I called in a service request, but I genuinely enjoyed talking with him and learning more about his career and experience. Highly recommend Amazing HVAC. While I hope nothing breaks, I will be looking forward to using this contractor for all of my HVAC needs going forward.
Joshua Griffith
My Air Conditioner was leaking from a clogged drain line. Tony was my technician. He came out asap and diagnosed the problem instantly and took care of it on the spot! Very nice guy, and very knowledgeable! Thank you Tony!!
John Printen
Amazing experience with Amazing HVAC! Technicians were very professional, knowledgeable and thorough. After going through a number of smaller HVAC companies/contractors, I fully trust the work and recommendations!
B Narcisse
This was a follow up maintenance service for HVAC and ventilation. Anthony was very knowledgeable and willing to educate me as well. He answered every question, including some I did not know I had. Anthony helped me identify which issues to address to keep my system running longer. That is especially important in this economy. I was confident in Anthony’s work and appreciated his character because he did not make up information just to give me an answer. I will continue using Amazing.
Adam Fritsch
Tony was a great tech. He spent a couple hours working to fix the issue and ultimately solved the problem. I appreciated his time in explaining how the system worked and what the possible issues were as I hovered over him…
T Sams
Andre provided excellent service. He took time to explain his process and diagnosis, and was able to resolve the issue. Happy to have heat in my home again. Thank you!
wanda galloway
This system was installed by Amazing Heat and Air several years ago. They did an excellent job and also installed the chimney liner.
The technician, Tony, who came out was timely and did a great job.
Fitness by Shay
Zac was very professional and I felt like he was trustworthy in his advice. He came across as a traditional guy with traditional values. Would recommend highly!
todd hoffman
We have had excellent service from Amazing. Our tech Chris C. was courteous, professional and always available to explain any questions that arose.
Keshwar Kumar
Andre Bishop, the HVAC technician is very, very good and knows our TRANE system very well. This HVAC system has had problems right from the day it was installed. Thank God for Andre and his vast knowledge about TRANE HVAC systems.
Donita Adams
Ryan was amazing. He was able to educate me on some much need required maintenance. He was professional and informative.
Cori Kubat
Zak came to fix our thermostat and condensation pump. We’re REALLY glad he was able to come out right away this morning, since we spent the weekend without heat, as I think most of Carroll County did. Tough weekend for HVAC folks and we’re very grateful that when Zak was done everything was back to normal and our house is warm again. :) This is the 3rd or so time we’ve called for more than just regular maintenance after buying this house a year ago, and we whole heartedly recommend this company!
Kimberly P
Called and was connected to someone right away to schedule an appointment in a reasonable timeframe (the next day). Received a text and call informing me the technician was on the way. (Actually came earlier than expected which I appreciated as I’m having heating issues). Technician arrived and fixed issue and explained issue and what I need to do in the future if it was to happen again. You guys are amazing.
Kristi Adkins
I’ve used amazing heating and air for at least 10 years now. Their workers are very professional and they always make good recommendations.
Mike Calabrese
The crew did a great job installing a new heating/cooling system. I really appreciated that the installation crew along with my sales advisor were friendly, helpful and knowledgeable throughout the process. Communication was also excellent. I felt that I received a fair price and I'm confident that they will stand by their work should any issues arise in the future.
Alicia Daye
Salesperson, Scott was great. Recommended new system installation because it would not be cost effective to continue to bandage the issues.
"Installation" Charles and Austin did a fantastic job, they are professional and outstanding techs. Thank you so much
Sabrina Delgado Arias
We had water leaking from our furnace and Amazing were AMAZING from the start all the way to finish. They scheduled us for same day service and sent Anthony to help us. Anthony took the time to actually open the furnace to inspect it, was professional, respectful, answered all of our questions in detail, and more importantly, solved our issue! We had another company come out who deemed our system too old to even inspect. We are finally resting cool after days with no A/C. Thank you, Anthony!
UPDATE: We had a follow up issue with the pump and Amazing were able to schedule us for emergency service. Chris arrived during the agreed window, identified the problem quickly, and resolved it. Both professionals have been great. Thank you!
Virginia Myers
Zak was very nice and professional, quality workmanship , considerate of my situation,clean and efficient. He did an air quality evaluation for my living room which was very helpful and thorough, exactly what I needed done. I was pleased with Amazing!
Tiffany Fountain
I called Amazing Heating and Air Conditioning in a panic when my HVAV stopped working on a 90 degree day. Hope was so kind and said they would send someone out same day. I received a text confirming the appointment and also another one when the technician was about 30 minutes away. Kevin arrived on time and was beyond polite and professional. He detected the problem right away, that another company had missed. He did a thorough inspection of inside and outside unit. He waited patiently for the system to reboot and made sure it was working properly before leaving. He was extremely knowledgeable. I could not be more satisfied. Thank you.
Rodney Price
My service tech (Chris Crawford) was prompt, knowledgeable, and professional. He explained in detail the issue and the repair. I will definitely use Amazing in the future for my Heating and AC needs.
Jeremy Nissen
Noticed a leak coming from the HVAC filter compartment that began to flood a section of our basement. We called as first time customers, and someone was at our house in a matter of hours. Thankfully, it was just a clogged pipe that was able to be cleared in 15-20 minutes. Prompt, fast, and professional! Thanks so much.
Shalonda Kelly
First, I reached out to four companies via email/contact us form. Amazing is the only company that actually followed up with us. This started when we realized our HVAC system was only working on the top floor. Zach came and inspected diagnosed the issue and even showed us an issue that we didn't know we had. He was clean, professional, respectful, and funny.
Fast forward to Greg coming to give us an estimate on a new system. He gave us options and while we were not prepared to go with the most expensive option, the one we chose was explained thoroughly. Greg was honest and had the opportunity to ipsell when we asked a question. He told us that our request wouldn't be good for the house and ultimately would be a waste of money. We scheduled the install of the split HVAC system for two weeks out. We got a call from Adam (I think) he told us he had an opening because of a cancellation. Our sytem was installed within a week of us signing the documents.
The installers, Austin and Charlie, were clean, courteous, professional, and even let my dogs assist and supervise with the install. Lol
I am happy happy happy with the service and the the company.
Oh and no other company has contacted us to this day.
Diane S. Lebedeff
Excellent service. Timely, efficient, kind, knowledgeable . Zak is highly recommended. Even vacuumed after the project was finished. I was so happy! I highly recommend this company. The best!
Jason Salandy
Duct work was making a lot of noise, Andre came in took care of the problem and also educated me on what the cause of the problem was. He was very knowledgeable and professional anytime I have a problem I will definitely call and ask for him personally.
Shawn James
Service was fantastic, tech Zak was out first thing in the morning and fixed the issue with my system as well as doing necessary work to make sure it wouldn't be recurring. Highly recommended.
A.B.
If you are looking for a dependable and reliable company that you can trust, look no further. My parents have an older home and were coping with the heat of summer. Amazing to the rescue. From the consultation (Andre), sale and selecting the right option (Greg) and the installation (Tim, Jamal, Mike & Ashley) they were an extremely professional, courteous and proficient team Thank you for keeping us informed and working as a team to satisfy our needs.
david kwash
Clifton was great. Got our heat up and running in less than an hour on the coldest day of the year.
Nicole Jones
I had an HVAC emergency two nights ago and not even 10 hours later, Tino came to look at everything. SO HELPFUL AND PERSONABLE. He gave me tips and immediately made the follow up appointment with me while he was standing there for the next morning!
Mark came by this morning and looked at it before going over my options. AGAIN, SO HELPFUL AND PERSONABLE. Both of these guys deserve 5+ stars each!
Joe Leidig
Chris did a great job on repairs to my Mini-Split! He was very knowledgeable, professional and friendly! Amazing HVAC is now my go-to company!
Tim Rotanz
Anthony came by and gave me options because my current wiring for my HVAC was not compatible with my new ecobee. Within about 10 minutes he was able to rewire my system with what we had to get it up and running!
Eric Popiel
Amazing Heating and Air always provides excellent service! They’ve been maintaining our system for almost 10 years and we couldn’t be happier! Highly recommended!
Sharon Stecher
Dustin was very professional and nice. He new what the problem was right away. He did a great job highly recommend.
Larry Mason
Today’s service was installation of a valve in humidifier. Once the part was finally in hand, work was done quickly.
Keisha Lewis
Very knowledgeable, professional and thorough. Took the time to explain, presented options for repair and made suggestions for further energy efficiency. Highly recommend.
Dennis McClearn
Anthony serviced my unit for my annual service and he was extremely informative and knowledgeable about what my unit needed. This company has constantly sent out great technicians and so far I am very happy.
Sandra Cofield
AC and Heating technician looked over my system. He educated me on the use of my heating system and ensured it was working properly.
David Kovack
Tino was excellent. Explained everything so I could understand. Tested and retested and went over and above. Highly recommended!
Amir François
Tony was great. Knowledgeable, courteous, even remembered which door we preferred him entering. Also he was looking out for me and told me about a service that I would probably need in the future but said I didn't need it right away... 3 months later he was right and I called. No "I told you so" just a happy smile and professional job. Also the operator and scheduler is super nice and sounds like a recording... But he's real! Love this place.
Kristin Kapp
This was our first time working with this company, and Tony was absolutely great!! He was very flexible with timing as he came by twice in one week, while working around my schedule. I was able to continue working while he took care of all that was needed, and cleaned up behind himself. He even took the time to hold a quick conversation. Great customer service! Would recommend!
Danielle Sutherland
Our AC unit shut down over the weekend and while we resolved the problem before Tony came. He did a thorough check of our system to confirm there were no additional issues. He was nice and efficient. I’d highly recommend Tony and Amazing Heating and Air
Terry DeGuilmi
The service techs were kind and courteous and extremely proficient. Choosing Amazing for our HVAC system was the best choice we’ve ever made and we are 100% satisfied with our system and the company that installed and also maintains our system.
Thank you Amazing, you truly are!
Christopher Dunn
Called at 530pm and they were able to get a technician out to repair my furnace at 8am the next morning. The technician was professional and knowledgeable. Once he diagnosed the issue, he clearly explained my options and made recommendations for future actions should the furnace have issues later on down the road.
Lisa
Will definitely use this company again! Not only were they fast and professional, they really took the time to explain everything to me and help identify ways to improve efficiencies with my AC system. Highly recommend them!
Nathan Derr
I had a great experience with the Amazing Team. Scott, Charlie, Devon, and Austin were all professional and positive. The workmanship was top notch, the job site was clean and organized, and they were very respectful. I highly recommend Amazing!
Kevin Horsey
Chris Crawford did an amazing job, on time and very respectful I think he deserves an award he was great 👍 …
Brian Kretzschmar
Our AC unit stopped working. They were able to come out the next day. Andre worked hard, carefully, and courteously while informing me what he was looking at for each problem. He identified several problems, and gave honest recommendations about the situation. He tried his best to remedy the situation, but to no avail. He kept his office up-to-date, and got a rep out to talk to me within the same hour to go over options and pricing. The prices are what they are, but seem fair, and overall experience with Mark Crooks and Andre Bishop have been outstanding. Install will be in the next few days and will see how that goes. In the meantime, they have set me up with a portable AC Unit, to at least keep us cool at night. They have another one they are willing to provide if needed. So far, I would totally recommend Amazing Heating and Air for your needs.
Cori Hayunga
Dustin at Amazing Heating & Air Conditioning was super helpful in diagnosing the reason our heating suddenly failed; fixing it; giving us options to avoid that happening in the future; and removing our old, broken HVAC humidifier and installing a new one. He was prompt, to the point, knowledgeable, quick at his work, and just a nice, considerate guy. Of course our heating failed the one of like three nights this spring it got down to 30º and we had to keep our baby warm. Always happens like that. We also purchased Amazing's subscription for frequent, routine tune ups.
Mark Stephenson
We had a unique installation of 3 units for our historic home and carriage house. The equipment is not the usual set up. Sales leader Mark Cooke and installation manager Mike came out to look the project over and walk through any trouble spots. Their two man crew John and Devin had to come out a couple of times because of the size of the project but they finished with everything nice and tight and looking better then they found it. This was the second time we've had Amazing update a system. We have had a total of 4 complete systems installed in 2 homes and we will call them again when we update our store systems. Great guys, great service. The name says it all.
Paul Lafornara
I issued a concern about the staging of the heating unit being set for single stage (on thermostat) as it wasn't getting as warm as fast. Turned out there was a physical disconnect between thermostat and unit. Amazing H&A came out same day to remedy.
Aaron Mertes
Tino showed up on time and was courteous and friendly. He installed a new fan motor, had everything back together, up and running in no time. Thanks for the great service!
Melissa Trapani
The tech that was sent out was very professional and really took his time. He answered my questions and didn’t push me to just get repairs he explained what he thought would be best after looking at the system. He also showed me pictures for reference so that I could properly understand why he was suggesting certain options. I highly recommend using this company.
John Leary
Technician (Ryan) showed up promptly, addressed me by name, met with me after taking unit apart to explain what was wrong. Gave me a quote, ran out to supply store for replacement part and ran me though photos of the completed work prior to presenting invoice. Very professional service.
Lindsey Cook
I called earlier this morning because I needed someone to come fix my AC and thankfully they were able to get a technician out fairly quickly. When Tony arrived he was so polite and quick to resolve the problem! He was extremely knowledgeable. I’ve never been disappointed by the service I received from this company and after receiving such high quality service from Tony, I will definitely be recommending Amazing Air to my friends and family.
Valerie Waller
Excellent, Courteous Service! By technicians Tony and Tim@ 1/12/23. The Wallers
Carole West
Dustin, adjusted the blower comfortable in the house right now. His explanation made it clear for me to understand. I always get service asap never a delay.
Michael Tager
He came by to check out the AC unit. Made a lot of recommendations and wasn’t pushy. We feel informed enough to make a decision without being scammed. Thanks!
Melissa Vogel
I was very pleased with my experience with this company! Zak was professional and communicated throughout the process. With my ac broken and hot temps, I was surprised but very pleased to get an appointment the next day! This was my 3rd time using them (2 times with a problem and 1 time for routine maintenence).
Roxane Alston
Service is consistently courteous, reliable and professional. Wouldn’t consider having my system serviced by any other company.
Linda Speaker
Yes, Tony provided maintenance on my heating system, the first since I switched from oil to gas. He thoroughly tested for carbon monoxide which prompted this service. I misunderstood that it wouldn’t also include tweaking my AC, light cleaning and testing. Looking back on confirming this service beforehand, it would have been helpful to have seen that it was the furnace only in the title. Tony was a good communicator and was knowledgeable.
Derek Gaines
From Scott as a professional to Tim & Austin installing my ac unit and furnace unit thank you a great job
Dan Stilwell
Andre was very helpful, friendly, and professional. They came out on a Saturday and fixed the problem at what we felt was a reasonableprice.
Ericka Barrow
They Moved my appointment up a day due to a cancellation. The technician was knowledgeable and friendly. When he needed help he called in and Justin was very helpful in sending me a link for fast and prompt assistance. Andre the technician wore booties and a mask. Fixed everything I needed onsite with no complications. Pump, clasp motor everything he needed he had. Very pleased with Andre and amazing.
S C
So glad we found this company!
Took quotes for a ductless system for our upstairs from 4 different companies and Amazing gave us the best value for our money (Hi Greg!).
The system was installed tidily in one day earlier this year and looks as good on the outside of the house as it feels on the inside of the house (Thanks guys!).
During winter maintenance today it was found that our boiler wasn't working. Ryan and Mike spent the whole morning with me, chasing down and fixing the problem.(Yay!!!) Chris taught us how to light the pilot and a few other things about our system (Yay again!!!).
Everyone I have dealt with at Amazing has been knowledgeable, patient, and professional. Their customer service is so good I wish they could do everything that needs fixing at our house.
They aren't fronting, they actually are Amazing.
John Smith
These people are the BEST. Even though MLK day was a holiday and it was right after a snowstorm they were able to send over Dustin, who diagnosed a very complicated problem with my gas furnace and was able to fix it straight away. Super reasonable rates too, so I’m beyond impressed. Ten stars!
Thomas Mulherin
Extremely professional service. Tony gave us an honest appraisal of our HVAC issues and what our options were; he was fair and trustworthy. . Greg was kind, informative, and easy to talk to. Our new AC system is fantastic, and the installation crew (John & Devin?) walked us through everything they had done, including how to use our new thermostat. They even moved our HVAC unit to a more accessible location in the backyard and sent out a separate crew on a second visit to install a protective cage around the unit. I would give them the highest recommendation.
Brian Switalski
As the name implies Amazing H&AC was the right choice. Joey and Austin arrived on time, replaced my ailing system with a state of the art furnace, A/C, humidifier, air scrubber and thermostat. They were able to complete my install, clean up and walk me through the operation of my new system by the close of business. Five Stars only begins to say how happy we are for choosing Amazing Heating & Air Conditioning. No job is complete without the paper work. Greg, our salesperson, was as professional as personable in recommending the right equipment for our home at a reasonable price point. "Two thumbs up".
MP Johnston
Zac came right away, had to leave to buy a part, came back and restored my heat promptly! I could not be happier!
James Fuller
My fiance and I moved into our first house and a month later the AC unit froze up completely. Being new to the area I didnt have any recommendations so I did a google search and got a few companies to come out and give me quotes for replacement. Greg did not have the lowest price but it was close and it quickly became clear that the value they provide more than made up the difference with their expertise, equipment selection and 2 year workmanship warranty. Within a matter of just a couple days techs Joe, Anthony and Austin were on site to replace my entire system. They were prompt courteous and professional and did high quality work. Amazing goes above and beyond and I will definitely be recommending them to anyone with residential HVAC needs.
Brian Tivnan
Tino, the tech, was very professional. He was on time and performed routine maintenance on a system I purchased six months ago.
Patrick Costello
Pleasant and knowledgeable explaining everything he was going to do. Repair was quick and great.
theresa mccue
I called into the office and talked to lady who was pleasant and helpful. I schedule appointment for Maintenance on HVAC system.
Ryan Edwards my technician was very pleasant and professional. Thanks Ryan 😊.
liz carmone
I called to get my AC replaced and within 3 days they had installed a brand new AC system. The staff are highly professional, courteous, organized and on time. Their prices are reasonable and would highly recommend their services. I will definitely be using their services in the future.
Mary C
Zak serviced our HVAC unit and was able to make a same-day repair to one of the pipes. We are a long-time customer living in a new location and continue to be very satisfied with the work quality and professionalism at Amazing Heating and Air.
Joshua Reynolds
Dustin was knowledgeable and a good communicator. I appreciated his clear and through explanations.
Thomas A
Andre came out to diagnose a problem with my heating system turning off. He was amazing. Very knowledgeable, was courteous and timely, wore a mask and booties over his shoes. I highly recommend and will be contacting them again w any HCAV needs
Robert Healy
Zack was professional respectful and knowledgeable , THANK YOU FOR THE QUALITY SERVICE , REPAIRS DONE RIGHT THE FIRST TIME , THANK YOU AGAIN
Chris Shaughness
Andre quickly discovered the source of water dripping from the eaves of my roof due to condensation from the AC. He was very patient and courteous.
Amber K
Tino was friendly, efficient and respectful and quickly fixed the problem with the heating unit. Thanks so much :)
Carmen Cruz
We had the pleasure of having two technicians from Amazing, Anthony and Devin, come to our condo to install a new AC. Both Anthony and Devin were professional, prompt and did a great job keeping the area clean and keeping us informed on the process. I have to say that the whole process, from the technician who came out to service the unit, the salesperson, Gregory who worked with us on the purchase of the unit and the technicians (Anthony and Devin) who came out to install the new unit was very professional and seamless. Great company.
A M Lombardi
The Amazing tech was both efficient and cheerful. He patiently answered my basic maintenance questions. He even replaced all the HVAC closet items I had removed prior to his arrival.
Adell Warren
Technician was on time and kept me informed of what parts would be needed for the repair. The parts arrived when he said they would and my heat was restored promptly. If the need arises again I will use this company again.
Adam Lee
The guys who came out were awesome! Very kind and receptive to my concerns and answered my questions in terms I could understand while not being in the trade. They were prompt, quick, thorough, and very clean. I did not have to clean the floors or surfaces after they left because they wore gloves and covers on their boots. I recommend this company.
Maryanna Lynch
I had a hot water issue. Tony the technician was absolutely "wonderful and so incredibly helpful and thorough." He went way out of his way to make sure my issue was resolved. It was, and I just can't say enough kind things. Amazing is a great company to do business with!!!
Robert Schlachter
I had trouble understanding how to work the modern thermostat. Amazing came out and installed a simpler model. The installer was very friendly. I met him when he arrived and told him I had to go out but would be back later. My wife was at home and she said he was super polite and nice. He was just ready to leave when I got back home and he went back in and showed me how the thermostat worked. I couldn't be happier with this company. We certainly recommend them to anybody who asks.
Meg Murray
I called Amazing around 10am because our furnace was struggling to hear our home on this 27 degree day. Anthony at customer service was exceptional and promised a tech would be out before 1pm. Sayid arrived on time and was able to clean and fix our furnace. Within 20 minutes of his departure, the heat started to rise and now a few hours later I’m toasty warm. Highly recommend Amazing!
Alisha Rylander
Everything was amazing. From the customer service to the great technician that came to service the HVAC. He informed me of all concerns, gave me the prices before completing the job and did outstanding work! Will definitely be added to my list of Contacts for future jobs. Thank you so much!
Rebecca Reindel
These guys are great! Hard to find this top notch quality in home services. Always professional, explain issues well, and last time I called they happened to have a same day maintenance appointment available. A human answers the phone, and they try to be as accommodating as possible. Highly recommend.
The Ireton Family
Andre was professional and efficient. We are very satisfied with his service.
Charles Pritchett
Your mechanic was very professional. Explained everything well. And I appreciate that. God bless you
Robert Foor-Hogue
Andre did an excellent job. He is very knowledgeable. He cleaned up the electrical system and replaced a damaged control valve on the heat pump which was under warranty. Another technician named Jimmy also did an excellent job. They always game on time and cleaned up after they were done. I highly recommend this company.
John Westgate
I first met this company pre-covid lockdowns, yes, over 18 months ago, and was so impressed then that when I wanted the work to be done I called them, and ONLY them. I was not disappointed. From initial sales contact to design of the solution to installation and yes, even a small hiccup, everyone was a professional and was working to satisfy me, the client, and not just move to the next job. I will use them again!
mary Cooper
My Technician was Anthony Thank you for your good, professional work. Anthony gave us good advice on how to keep our system running well.
Sharon Podszus
We’ve been using Amazing since 2017 and will continue to use Amazing as our go to service. Mark is an honest HVAC salesman who will do his best to find a system that fits your needs and budget. Just recently completed three separate services with Tony and looking forward to seeing him again in six months. The comfort club membership is a steal and we’re happy knowing that we have reliable, seasonal services to keep our systems running efficiently.
Katherine Marconi
The removal of the old system and installation of new heating and air conditioning was outstanding. The technician in charge was excellent and gave clear instructions on how to use the new system. This is our second experience with Amazing and would highly recommend them.
Jo Hahn
Very Professional. The tech serviced my heater then let me know of options for humidifying and cleaning the air. No pressure, just good suggeastions to improve the atmosphere inside my home.
Alex Obriwin
Had a great experience with Amazing Heat & Air. Greg was my point of contact and he was very helpful and responsive throughout the transaction. I requested quotes from several companies for a ductless air conditioning system to supplement on my third floor. After evaluating quotes and negotiating, I ended up getting the best deal from Amazing Heat & Air for a dual-zone Mitsubishi recessed ceiling cassette ductless heat pump system. The system works great with heat so far, and I have a good level of confidence that it will keep my third floor cool and comfortable when the weather heats up. Their crew showed up right on time each day, worked quietly and efficiently, and always told me what was going on. Everything was done well and professionally, and they finished earlier than I expected on the final day, which was nice. They also left the area as clean as it was when they started. Overall it was a great experience.
Arlene Alfano
My ac went out late Friday evening and a tech was scheduled to come out the following morning. Andre was the tech -- professional, friendly, knowledgeable and fast. I was really pleased with the work he did. He correctly assessed the issue (control board replacement) and was the same tech to install it when the part arrived 4 days later. Unfortunately I did not have a working cell phone at the time, and had some difficulty being contacted by email by the office staff (main reason for not giving 5 stars). Otherwise overall I'm very pleased with the service and would use them again. Work is guaranteed for 1 year and seemed reasonably priced.
Camella Dixon
I am one that’s big on Customer Service and this company delivers! They gave me same day service, was thorough in their assessment and listened to my concerns and answered every one of them. I would definitely use them again if necessary and would positively recommend them. Kudos
Nathanael Rojas
Technician Zach was kind, professional and thorough. Very clean and tidy as he put on and removed shoe booties each time he entered and left the house.
Took his time (was here for hours) to ensure quality service. Highly recommend Amazing Heating & Air Conditioning!
ImOnIt 410
Awesome work from Andrew and the company. Work was done on time and as expected, and the new unit works awesome! I've known Andrew for most of my life, and you can count on him and his company to operate with integrity, and do the best job possible.
King Aries
I gave them 3-stars due to cost alone. They are on the high side of HVAC services. The technician that came over was knowledgeable in his field. He did identify an issue with our current heating system and thermostat. He was able to explain the issue we were experiencing and provide us a solution. The only thing that I did not like about this company is the high dispatch cost and the total price for their service. The dispatch cost was $100 from the beginning and the total cost for their service almost cost me $500. If I had called around to a few more places, I probably could have gotten the same result at a cheaper price.
Maribel Rodriguez
From start to finish Amazing Heating and Air delivered. Our experience from getting a quote from Greg to install being completed by Joey was fantastic. Greg was thorough with his assessment of our needs and able to provide us with a great quote. Greg was also able to work with our schedule to get the job completed quickly. When install day arrived the guys were timely and worked as quickly as possible especially considering how many flights of stairs we have in our home. When they were done they cleaned up and showed us how to work our new Mitsubishi Split Unit. Everything was great and we highly recommend Amazing Heating and Air for all of your climate control needs.
Courtney paolino
Amazing Heating and Air Conditioning live up to their name, "Amazing." I recently had two air purifiers installed on each of my units due to my son's allergies. It was a smooth process from start to finish. The technicians arrived on time and were extremely professional and courteous from the moment they entered my home to the moment they left. I was very impressed with how they went above and beyond with their level of service and educating me on the product. I would highly recommend this company to anyone looking for a business that operates with honesty and integrity. Thank you for a truly positive experience.
Jamie Flickinger
John and Joey did a great job installing two new Mitsubishi units at our home. They were courteous and respectful of our home and promptly cleaned up after themselves. The sales rep, Mike, is very knowledgeable and able to answer any questions. He thoroughly explained the work that would be done and the high standards he expects of his crew. We will be going back to Amazing for all of our future HVAC needs. Would highly recommend.
Till We Have Replicators
They've been great! Tino was out most recent tech, & he was very professional & patient w/all my questions.
Susan Lampson
These folks really took care of us. Very professional, excellent communication and very reasonable.
Daniel Goldman
Amazing Heating and Air Conditioning squeezed me in for same day service after my A/C went out one hot day this summer. They kept in touch with me via text messaging letting me know when the tech would arrive. Jimmy was extremely knowledgable and responsive to my many questions. I recommend Amazing and I'm sure I will call on them for any future service.
Tiffany Goode
I had this company do a conversion from oil to gas heating system back in February. I've had several issues (no fault of the install or techs) Amazing is always prompt in setting a appt. To get out to see the problem and fix the issue. I'll always use Amazing for any of my heating and air conditioning needs.
Paul Yankelunas
I would highly recommend Amazing Heating and Air. They were professional and courteous. They arrived earlier than expected which is golden these days! They were able to solve my issue where my AC unit was toppled over in a the roof of my row home 40 feet up! They are the only one that I could find to do this and I couldn't be more pleased.
Greg Reynolds
John and Joey did a great job installing two new Mitsubishi units at our house. They were courteous and respectful of our home, wearing shoe covers whenever the entered and promptly cleaned up after any mess they made.
The sales rep, Mike, is very knowledgable and able to answer any questions we had. He explained in simple terms the work that would be done and the high standards he expects of his crew. We had an wonderful experience and will be going back to Amazing for all of our future HVAC needs. Would highly recommend.
Emily Weil
We used Amazing HVAC to repair an outdoor unit at a previous house, and then to install a new HVAC unit at our current home. We have been so pleased with everyone - the salesperson was helpful, answered all of my questions, but was not pushy or gimmicky. The techs who installed the new unit were friendly and professional, and the techs who come to service the unit twice a year with our comfort club membership are excellent as well. We would recommend Amazing HVAC to anyone who needs a new unit or just maintenance!
Adesco Idowu
Dustin and his colleague were very patient and knowledgeable. Work was done in timely manner. Dustin provided advice on how to keep the unit running effectively.
Iya Bijengsi
I love the way the work. The salesman was very patient in explaining his assessment to me. The pricing was explained item by item. I wanted to get a lower price, of course, but I still think he was fair in his pricing. My guts tell me that I could get a cheaper rate but my satisfaction with the work exceeds that feeling.
The technicians were meticulous and though it was wet outside, they left my house without a trace. Very respectful. I do appreciate it very much given the number of times they had to go in and out of the house, they really do care. Great team. I will work with them any day any time and will not hesitate to recommend them to everybody! Great Work! This is customer Service!
Charlene Reynolds
Call center representative, Tracy, was very attentive and friendly. The fact that I got service the same day I called was amazing. The technician was focused and diagnosed the issue right away. He was able to fix the issue in less than 30 minutes which was also amazing. Not having air condition all weekend was not pleasant. This company made my day fixing the air so quickly! I highly recommend.
Anthony Somerville
Best HVAC company in Baltimore I’d highly recommend them over Michael & Son and a lot of other companies who are sale oriented( meaning their techs only make money when they sell)
Matthew Deane
Ordered a whole-home Mitsubishi ductless mini-split system and the removal of my boiler. Amazing HVAC did a great job. The employees were courteous, friendly, and willing to answer any questions I had. They cleaned up after themselves for the most part, and the system looks and performs great. Greg and Mike were very helpful throughout the process. I would recommend this company to other people looking for a ductless mini-split system.
John Linkous
Our outdoor condenser/compressor fan failed during the recent July heat wave. Amazing was able to have a technician on-site the next day, and he even showed up early (which was certainly welcome). He initially identified that the entire unit needed to be replaced, but upon closer inspection, he determined the problem was limited to a capacitor and a switch. He was able to acquire and install both components the same day, and our central A/C was back up and running. Would definitely recommend Amazing in the future.
Dan Barry
Ryan and Orlando did an amazing job and found and repaired a leak in my plenum.
Nicholas Marella
Jimmy came out to my house on time and was very thorough. He was here to diagnose a couple of things with my air conditioning and did just that. What I really appreciated about his service was he took the time to educate me on some things about it I didn’t know. He then sat down to discuss with me exactly what the issues and my options were. He also let me know there was a maintenance plan I can get on with the company, which I will be enrolling it as soon as I’m able to.
Richard Binder
I found Amazing Heating and HVAC in Best Picks Report. I sent an email request via their website on a Sunday for an estimate to replace my 28 year old heat pump system. I received a call within 10 min, on a Sunday, from a representative to set-up my estimate.
Greg came the next morning and did a thorough analysis of my current system and configuration- he worked up multiple options for me to consider and said when I was ready to give him a call. Being in a similar industry, I was thoroughly impressed with Greg’s knowledge, professionalism, and guidance. I called Greg later that day to agree to one of the options- my new system was installed a week later! Before install, I had several questions which Greg was quick to respond to. I was also in the market for a heat pump hot water heater- I called Greg and asked if they did that, and luckily he said yes. I asked for a specific brand/model- Greg had me an estimate the next morning, with other recommendations to consider. I agreed to have them install my water heater as well. On install day, the crew worked a full 10 hour day to get BOTH my HVAC and hot water heater installed! The crew are direct employees for Amazing and were super professional, clean, and took great care in ensuring nothing in my home was nicked or damaged by removing and installing such large, heavy equipment. They laid drop clothes on the floor and vacuumed up before they left.
This was a PHENOMENAL experience overall and I would strongly suggest having Amazing Heating and HVAC out to estimate for your HVAC and water heater replacements, repairs, and maintenance services. This is a top notch organization.
Alec Shirey
Had the company come out about a month ago and the technician was nice and seemed informative. He sold me a maintenance package and told me what it included. Today another technician showed up and explained the previous tech was wrong - the package did not include everything I was told originally. He was apologetic and said the original tech was let go. Today the technician went above just the cleaning/maintenance I paid for - cleaned the outside unit, inspected the inside coil, adjusted the fan speed (last guy said there was nothing he could do), checked all wiring and temperatures, checked all the pressures, and informed me of two parts I need. He also gave me an estimate and said the parts just need to be installed before winter. Overall happy with my experience, but I wish the technician today came originally. I can’t remember his name to give him a shout out!
Jill Bondurant
Our technician Christopher C. was outstanding. Super helpful and nice. Loved how responsive Amazing was and they were able to come out sooner than others and give us heat on a super cold day. Texting made the process super easy too.
Rebecca G.
We have been using Amazing Heating & Air since we purchased our new home in June 2018. Since then we have been impressed by their professionalism and care. They wear booties before entering the house and explain everything to you. The inspections are thorough and we feel our A/C system is under the best care with Amazing. Keep up the great work!
Stephanie McCarthy
Ryan was polite, professional, and phenomenally patient with my dogs. He performed the spring maintenance service and reported that everything looked good without trying to sell me anything. This company truly deserves the name “Amazing”!!
John Rossbach
Professional as usual, came out for a summer check-up. With every visit you will always get an e-mail and text message and a call prior to the actual visit. I just got a new system in December. The tech checked the handler just to make sure everything was installed just right, it was and the outside unit. It was actually the first time we ran the air and everything was perfect. Great job!
Morning KimBorough
Zak my Technician was timely, professional, respectful and thorough.
Chris Stickel
I am so very impressed with Amazing Heating & Air Conditioning! They truly care about their customers and go over and above to make sure the customer is happy. They were professional, prompt, and did excellent work. I would highly recommend them for all heating and air conditioning work.
Va Bivs
Tino is the consumate professional. He shared his diagnosis in a confident and thoughtful way that was easy to understand.
Amy Bernard
Ryan was very knowledgeable and extremely professional. He was able to quickly correct the issue and he provided stellar customer service!!!
Jonathan Perry
We used Amazing's services for both A/C installation and heating conversion (oil to gas). Throughout the process Greg and the rest of the team were prompt, easy to reach, and professional. All aspects of their work were top-notch. Furthermore, the company was very supportive through the whole installation. We were anxious first home buyers and the team at Amazing set our minds at ease several times. I highly recommend them!
Cary Walker
Of course my furnace died in the middle of the coldest spell of the year. Amazing had a technician at my house on a Sunday within an hour. Unfortunately parts for my older system had to be ordered, but they still had me up and running within 24 hours of my first contact. Thanks again!
Mark Howard
From the initial call to company to the completion of the job, I was extremely pleased with their services. My desired time was not available, so I settled for a more inconvenient time, however, I received a call late Easter Sunday night letting me know there was a cancellation & my desired time was know available! I absolutely said yes. Our technician Jeremy was fantastic! Very knowledgeable, courteous &efficient. The job was completed in a short time. Would definitely recommend & use Amazing again.
Eric Walker
I have had a service contract with Amazing for several years now. My technician today, James, was extra impressive. He was friendly, knowledgeable, and punctual. He wore a mask, gloves, and boots to protect my carpet and was in and out in an hour. I couldn't have asked for a better appointment.
Kim Watkins
Very happy with my service. They worked quickly and followed up after to make sure things are still running smoothly.
deborah henehan
Very pleased with workmanship. The 2 installers John & Joey were very courteous and respectful. The sales representative Mike stopped by to check on the work. That showed they care. Also they left no mess. We felt the decision to hire Amazing was spot on. We will recommend there services.
Clark Russell
The sales rep Greg was very easy to talk to and professional. Anthony and Daniel installed a new A/C unit and were very professional and respectful of me, my house and my cat. It could not of been an easier process. You can tell that they really care about their customers.
C. Andrew
The HVAC engineer who came out, Tony, was very good! He was timely, knowledgeable, and was clear about what was was going on. Valuable service!
Stunt Cat
I had a new system installed both furnace and air conditioning. This system replaced a 17 year old unit. The job was completed in the time frame promised. The technicians did a thorough job cleaning up and left the area perfectly clean. Both were very polite and courteous. The system is working very well and I am glad that I had it done. Several of my neighbors have already asked about the installation and I would recommend this company without hesitation.
Hector M
Amazing Heating and Air is truly amazing. The condenser unit was stolen off my roof, so I couldn’t cool my house in the middle of the hot summer. My house was over 90 degrees for a couple of weeks. This was a very uncomfortable time for my family and I. It was very hard to get a good night sleep. I called Amazing Heating and Air and they sent someone to my home quick, fast, and in a hurry. The person they sent was Greg. He was very thorough and I immediately trusted him because he seemed to really know his stuff. He was also a pretty funny guy. Greg measured my whole house to make sure the new system was sized correctly and even double checked everything. Unfortunately, because the condenser unit was stolen and my system was pretty old, I had to replace my air handler also. Fortunately, Amazing Heating and Air quoted me a fair price and came a little under some other companies. They also gave me a lot of discounts 😀. I decided to go with Amazing Heating and Air for all of the aforementioned reasons and I’m extremely glad I did. They installed a Lennox system and it’s incredible. It cools and heats perfectly and saves me a few bucks. The install job was also perfect. The techs were swift and arrived at my house super early. I was still asleep when they knocked on my door lol. Nothing in the surrounding areas was damaged during the removal of the old system and the installation of the new one. The install was super clean; and although I’m not an HVAC guy, I was inspired by the guys’ work. They were masters. You also couldn’t tell anyone was there after they left. They cleaned up everything. I wish I remembered their names. The install and the system was so pretty that I periodically went into my HVAC closet and just stared at the system. Thanks Amazing Heating and Air for everything.
Holly Otto
The technicians were professional, polite, and respectful. Thank you for being thorough in your assessment and getting the unit up and running quickly. Kudos to Tony Clifton and the other gentlemen (forgive me for not getting your name).
Shortcircut
Service tech installed a Reme Halo uv-c air purifier to my existing heatpump. He was very friendly, polite, informative,& professional. We look forward to doing business with Amazing Heating & Air Conditioning again.
Rosalie Key
I just renewed my Comfort Club membership and said out loud "they *are* amazing." This is my 2nd year and when my AC compressor literally caught fire during that heat wave last year, Amazing had someone right out who fixed it during a thunderstorm, even driving out to purchase a part we needed. Courteous, prompt, knowledgeable, and always very nice; I highly recommend this company.
bw2602
Quick, thorough. Same day service, and kept me informed the entire time.
Jeff Vogel
Andre was great and very helpful. We are warm and cozy.
J D
Amazing is both their title and service level. The technician was clearly an expert, explaining the work being done and what various sign of aging and use indicate on my equipment. Management is first rate, responsive, articulate, and as professional as one could wish. They clearly know the regulations and law required to ensure proper safety, I couldn't be more pleased.
Daniel Murray
We have a small church with a very old heating system and finally it broke down. I was talking with a friend of mine and he mentioned Amazing Heating & Air Conditioning . I called Mark and the very next day I had an appointment. Two days later the
.Amazing team lead by Mike the lead engineer was installing our new furnace with a great group of wonderful Guys like Antonio and Joey.
Michele Bowser
First, let me say, I have used this Company for several years and their service has always been beyond great. Their employees are professional and knowledgeable; in addition to being personable. With that said, I like to give kudos to Tony for excellent service.
Chris Franks
Excellent experience with Amazing Heating & Air. I've used them for years and will continue due to their prompt service, attention to detail, and great customer service. Thanks to Jimmy specifically on this experience, he represents the company extremely well!
Josh Mull
Good company all around. Good phone support is helpful and responsive. Technicians are always polite and courteous when they visit. I have never had problems with their surface, and they have always stood by their work if I have questions or concerns.
stacey shumway
Technician was punctual, neat, respectful, and very knowledgable of our HVAC system. He answered all of our questions thoroughly, and sent quotes of UVC and humidifier as promised. We purchased a preventative maintenance package for 2021. Thank you for your courtesy and professionalism.
Melvin and Stacey Shumway.
Donna Joy Rineer
Saeid was wonderful and knowledgeable. Determined to do whatever it took to fix my boiler, which unfortunately is outside because my house is very old. He was here the same day I called figured out what was wrong, but knew to order 2 more parts just in case, definitely thinking ahead and showed his experience with making sure it was going to get fixed. Talked to me, so I understood my heating system and showed me my parts that were bad and explained why they were bad. He was here in the cold and he dealt with it like a champ. Stayed here even after he was done to make sure the system was working and heating the house. Completely professional. He was worried about how I felt when I didn't have heat. Thank you Saeid.
He is Amazing. Have a Happy and safe Holiday and a wonderful New Year, to Amazing Heating & Air Conditioning. Thanks again, Saeid.
Courtney Coates
Every team member that I've interacted with over the years has been helpful, wonderful at explaining my HVAC system in a way that I understand, and truly honest and transparent about things that could be repaired, vs. has to be repaired. Their maintenance subscription is worth every penny. And they are always quick to send a tech when needed. Highly recommend using Amazing HVAC to maintain, and if needed, repair your HVAC system.
Chris O'Keefe
We just had Jimmy come and do some heating maintenance as our heat died during the coldest part of the winter! Jimmy was on time, professional and very informative. He talked through everything that he was doing, what he was searching for. After the fix was made he gave us a rundown of everything he checked, what the "readings" and translations were, and then gave us some pointers on how to avoid the issue again and where/when to get certain filters!
Jimmy was fantastic and if we need more work done we hope he is the guy that is sent!
sophia untiveros
Dustin is a professional young man who impressed me, he is polite ,respectful, explicit clearly explaining the problem I had with the A/C giving him 10 out of 10 without any reservations. Finely I found a company I believe I can trust. Thanks Amazing Heating and Air conditioning.
Natalie Hull
Chris Crawford is truly an Amazing technician for Amazing heating and air. Not only did he get my heat on quickly and do the job right, but he also had some practical money-saving solutions to my heating and air problems. I couldn't be happier!
Eboni
As a comfort care member I had a scheduled maintenance appt less than 2 months before my heat stopped working. I was told the broken part was fine when tested though some research suggests there shouldn’t been signs it was going bad. But this is not my specialty so maybe it really was fine. Unfortunately, I was told the parts and labor would cost about $500 but I was given “discounts” that brought the price to $300 plus the diagnostic fee of $80. After the work was done I found out the high end for this work was $300 so not sure where the $200 discounts came from. And I also found a reputable company who was able to tell me they charge $175 for this work and would’ve waived the diagnostic fee if I had chosen to do the work. This may be the low end for this job and I understand ranges but my gripe is that I was told I was getting this special rate as a comfort care member and because I had a recent maintenance. In reality I was being high balled from the start. I just don’t like this type of business practice and do not plan to continue with this company. They do good work but I have always felt like I was paying too much and now I know I was.
Gilbert Gray
November 7, 2022. Thank you Zak for a speedy fix.
Gilbert
sidney steward
I will be a customer for life with Amazing. THESE technicians are unbelievable. I have found that theae technicians take their time doing high quality work. They bring in other people on their team to ensure the job is done right. THE pricing is fair and they offer financing if needed. WHAT impresses me is that they they are open when other companies are closed and their custumer service is superior.
I had a very serious gas leak and Amazing came out with an experienced and licensed team. TOGETHER they quickly got everything restored and my home safe again. They are my go to HVAC professionals from now on!
Dolly Hall
The tech Saeid, was very professional and knowledgeable, performed the required maintenance and offered suggestions in maintaining my system for longer endurance. Will definitely use Amazing Heating & Air Conditioning for other services they offer. Bill Hall Very Satisfied Customer
Lori Travis
Great crew, great work. Very satisfied!
Scott Schultz
After an incredibly poor experience with another well known and locally owned HVAC company, Amazing came and saved the day. They were prompt, courteous, efficient and competent.
Side note, don't think about joining their Comfort Club preventative maintenance program, just do it. The value is clearly there.
Heather Isaacs
Dustin was professional and thorough. He showed me pics of damage in my outside unit. A birds nest!! He explained my repair options well and answered my questions patiently. He was fantastic.
Francine Thomas
I am paranoid about everything during this pandemic and the service guy really accepted and respected me and my concerns by practicing social distancing. Plus I received professional and great service! Sam and John were most professional and understood my concerns. They even cleaned up !
Sinead (hope I have the spelling correctly) was very professional and respectful of the pandemic, he kept his mask on, and keep the six feet distance. Not only that, but he was extremely professional and knowledgeable about his craft. He performed his work with pride and with a smile. Good Job!!!!!
Jason Simmons
Amazing has been there for our family when we needed them most. They have outperformed the original installer to the point where we don’t even call them anyone. We called on a Saturday and got the service manager on the phone and he arranged our service. They even ensure when warranty can be applied to your service to save you money.
Emily Diehl
Thank you for getting me on the schedule so quickly! I called Monday and was put on the books for Wednesday. My a/c was not functioning and hot days are coming! I was promised service on June 3rd, and despite everything going on, my technician Demetrius (apologies if misspelled) came at night after working all day. I could have easily been told I’d have to wait until another day like so many companies do. He didn’t leave until air was flowing. I’m so appreciative!
I will definitely recommend!
Judith Forde
Professional, knowledgeable, and friendly. Took the time to address all of my concerns. Based on the services of the service technician Khoa I would 100% recommend.
jude rob
Kevin was professional and completed his job in under 20 minutes to perform a simple maintenance check on my heating furnace and changed the battery in my thermostat.
Renee Stone
Andre was here to repair our Remy Halo. He was extremely thorough and went “above and beyond” to make sure the problem was resolved. He is very professional and dedicated to his tasks at hand. We are happy he is with Amazing HVAC.
John Morris
Chris is awesome. He constantly keeps me informed with his services and shares with me in a way that I can understand. I’m very impressed with him and the company
Wanda Cole (Wanda)
Luckily I have only needed Amazing's services for maintenance. The technicians have been very knowledgeable and efficient. Also important to me is the fact that they have been pleasant and very easy to talk to about work they have done. I think the organization should get six stars but you only gave me five to highlight.
Marie Brown
I used this company today (7/22/13) and I could not have been happier with my experience. My central air was acting up and I needed someone out asap the next morning. Amazing HVAC called me back on a Sunday and scheduled someone for early Monday morning. My repair guy was Stavros and he was "amazing"--very polite, professional, informative, and helpful. He not only did the work I needed but he made sure to explain to me what he was doing and why he was doing it. I am not one to trust easily and I am very concerned, as a single woman, about being overcharged or taken advantage of. I felt Stavros treated me with respect and was forthright with me about my options and the fees involved. I am not writing this review simply to praise this company but I am doing so because I would have appreciated some honest feedback when I was looking for a company to handle my repairs. I would recommend them without any hesitation.
Jami Limon
Amazing Heating & Air has been great. Andre was my technician for both my AC and my furnace and has done a great job. He is very through in his assessment and always fixes things immediately with a detailed explanation. I would highly recommend!
Alicia Liphart
I'm am always very impressed with the guys that have been out. They've all been very curious and have done a great job. I even sent Carlos home this time with some fresh picked cucumbers out my garden. I highly recommend this company
Candi G
Gregory and his team were super professional, knowledgeable, and overall a pleasure to work with. Everything was explained in detail and the gentleman who put my outdoor unit in even cleaned up some old trash and boxes from my backyard!! I am very pleased and would highly recommend them for any of your HVAC needs.
Jonathan Vincent
Thorough diagnostic from Tino, who fixed the primary problem with our AC while calling attention to larger structural issues we’ll be dealing with down the road.
Ronald Bembe
I have used amazing for many years. They installed my current system and have gave me great service since the installment
Sharonda Lawrence
This is my 3rd time using Amazing HVAC. Tony came out to look at my furnace. He's very professional. I would recommend Amazing HVAC to anyone.
kk DeOliveira
From start to finish, Mike, Bobby & Kirk were a top notch crew. Professional and knowledgeable. Very impressed by level of service and work. New equipment is great. Excited that our service contract will be with Amazing Heating & AC
Susan Tarry
Tony was really great; he knew what was wrong right away and was extremely professional. I appreciate his expertise!
Farheen Qurashi
Worked with Chris who was very informative, took his time and added a few pieces of advice to consider in the future without being overly pushy or selly. Professional, polite, seemed knowledgeable, on time.
Wes Stokes
I first contacted Amazing Heating to replace the 20+ year old heating unit in our house. Mr. Greg Snyder was awesome and did a thorough job of explaining all the options and particulars. He was the most thorough of the 5 companies we interviewed and my wife and I confidently chose Amazing Heating for the task. Because the price was better than we expected (lower) and due to Greg's explanations and confidence in the abilities of his technicians, we decided to have Amazing Heating replace the aging air conditioning unit as well as the heating unit. I must admit that I was somewhat concerned about such a large endeavor. But our technicians (Bobby, Jeremy, and Dan I believe) were indeed amazing and finished this large task in great time; while having to deal with the tight confines of our unit's closet. I have already bragged about Amazing Heating to neighbors and family members and will not hesitate to do so to others.Thank you so much Amazing Heating!!!
Wes and Amanda Stokes
Ellicott City, Maryland
Barbara Perez
Got a brand new ductless system with them, absolutely astonishing work. Getting big expense items in the middle of a pandemic isn't easy, but the team made it seamless and even met us where we needed them to. Can't imagine what we would have done this summer without them!
Shannon Kilmurry
Walked away feeling like I got a good deal. Sales person open to negotiations. They offered the longest maintenance plan that was included in the price and the longest financing option which I needed. All front line staff were courteous and knowledgeable. Satisfied customer :-)
Joel Mabry
Professional service! They were able to come out and fix my furnace the next day instead of the 2 month wait that another company needed.
Apsen Day Treatment
Amazing has been amazing so far. Unfortunately we have a large repair and the system is down. Amazing had the wrong part for a repair, but they are working hard to get the right part and fix the system quickly. Will keep you posted and appreciate Amazing HVAC!
Adam Argenbright -State Police-
I think the work was completed properly. The service tech was knowledgeable and information. I did have to mention that when he went outside to check the outside units he tracked mud back inside on the carpet and the floor. He helped me clean up the mess after I told him.
Angela Dimopoulos
Wonderful service by Chris! He was very knowledgeable, kind, patient and provided excellent service. I am very happy with Amazing Heating and Air and hope we continue to have Chris as our technician in the future.
Tim Castlen
Anthony did a great job - try knowledgeable and thorough when addressing current state of the system and future options.
Clint Coyne
Provided a clear and easy to understand explanation of the problem, and quick and thorough fix to the problem.
C J
Anthony was very Professional and knowledgeable of the system. Thanks!
McCarty Three
Perfect customer service! They always call before arrival. Texts to remind of the appointment.
Such nice & professional guys. They even installed a full system thru several additions w stone foundations with complete ease.
We even entrusted them w a key to a rental property for immediate response to issues.
Aisha Kenney
The service was superb! Highly recommend Tino!! On time and problem solved quickly! Thank you!
brian pollard
These guys hands down are amazing. Last summer my ac was not working properly, so I called them after-hours and the owner Andrew picked up my call. Without hesitation he said he would be right out to check my system out. They were fast, honest and courteous. Something many companies today lack.
Steven Gribben
Enjoyed working with Greg (very knowledgeable and friendly) and Joey and Austin did a professional job with a great attitude installing my new heating/AC unit.
John Lee
We just had the best experience with Amazing Heating and Air Conditioning. Our air conditioner stopped working, we called this morning and had an extremely helpful and knowledgeable technician, named Brandon service our AC unit this afternoon. He was very friendly, honest and thorough. I highly recommend this company.
Veronica George
Andre, Greg, Tito, Bobby, Kirk are a very professional, warm, patient, and knowledgeable group of men. I had to have my entire HVAC system replaced and they knew what was needed and replaced the entire system with skill in time for below 10 degree weather. They explained every step, tested the equipment for great performance right in front of me so I see what I am paying for. I would highly recommend AMAZING HVAC to my mother and the Pope. This company is Amazing with integrity 24/7. I am Veronica....A Very Happy Customer
frances hanley
We have used Amazing Heating and Air at two locations over the past several years. The technicians are well trained and know their business. We have had some difficult issues at one house which required long hours working in old, tight attic. They did not complain. Service is well explained and prompt. I strongly recommend them!
Mirtha Soto
Tony was efficient and explained every option available to us. Great service!
John Leconte
Excellent service with professionalism. What I appreciate the most about Amazing Heating & Air Conditioning is that their technicians are not salesmen. They focus on using their expertise to provide service. They seem to be very pleasant people.
John Leszczynski
Amazing is a great company to work with. They have the “Comfort Club” that check your heating and A/C seasonally to make sure you are good to go well in advance of the temperatures changing. Highly recommend if you live in and around Baltimore
Christopher Duncan
Tony Clifton (service engineer) was amazing! He provided superior HVAC service with a smile. I highly recommend Tony from Amazing Heating & Cooling for your home HVAC preventative maintenance service.
trabien smith
Excellent service technician. Came out told me exactly what I had going on with my A/C. Though I couldn't afford to fix all that I had going on. He gave me a detailed explanation of what needed to be done. Joining the service contract helped save a few dollars. Plus it will help with maintaining my unit in the future. All in all I'm pleased.
Andrew Janson
We recently relocated to Baltimore and were connected with Greg Snyder of Amazing Heating & Cooling. Our historic home needed some serious HVAC work. Greg and his Team gave us great cost-effective options and completed a very professional installation in a reasonable time frame.
I highly recommend Amazing.
Lois Privor-Dumm
Our heater went out and I was afraid they'd tell us we needed a whole new system as others had warned us about. We were so pleased when they said it was just the pump. Customer service was great. They arrived when they said they would and explained everything. We were very pleasantly surprised!
Allison Duggan
We had difficulty finding a company that would come service our unit which is located on our roof. Those that could were going to charge an arm and a leg for the initial diagnostic fee. Amazing Heating and Air Conditioning had a flat rate diagnostic fee, came on time, and was super professional. The technician had shoe covers and a mask to walk through house- a plus during COVID-19. They gave me a diagnosis, options, and also made sure to take pictures of the work that was done. I will absolutely call them again for an annual maintenance check and future HVAC needs. If you have a unit on your roof (a rarity for a typical Baltimore Rowhome) look no further!
Nancy McDonald
These folks are the best. They've always been right on time for service appointments. Yesterday, they came to one of my rental properties and replaced the entire HVAC system. They worked fast, efficiently, cleaned up everything and walked me through the entire system. I highly recommend Amazing Heating and Air.
Leila Chun
I love the promptness from answering my call, the service rep sent to the house, the comfort specialist and the technicians who installed my new heating system to have my needs met. The individuals I met were all pleasant and very professional with their services. I loved that the area to the furnace was always left as they found it. This company will have my business. Thank you!!!!!!!
zenell turner
Christopher Crawford was very knowledgeable, he explained everything to me, every step of the way. He was on time, very professional, and he practiced the Covid-19 safety standards. I would highly recommend Amazing, for all of your HVAC needs.
KEYIA
My tech was Saeid he was very knowledgeable and did the best he could do with what opitions I had . I need a new heater but that is on my landlord behalf. My heat wasn't coming on. If it come it comes on it overheats then shut off.
Laura Allison
Our heat went out last night and we didn’t call until almost 10 pm. We were scheduled a morning appointment and had everything fixed up almost 12 hours later. The technician was very helpful at explaining the problem and giving advice about our system. Very happy with our experience.
Valencia H
Technician was professional very quick efficient and went right to problem and fixed quickly. While other took days and was still not fixed.Called the experts will not go wrong with them. Thank you so much I am cool from 5 days of heat. Be blessed🙌🙏 …
David Brookhart
The technician was a pleasure to work with. Very polite and effective with his time. He was able to fix our problem quickly with no disruption.
A H
All my experiences have been very professional and responsive. The technician for this service was great at communicating the issues, talking through options, doing the service and following up.
SKY Dyson
The technician was very kind and professional. He went the extra mile for me to ensure I had a safe and working system until I got my old heating system replaced. Thanks a lot Said!
Jamie Caplis
Dustin was “amazing”. He said “ he loves his work” and indeed he does. The job was a big one, requiring 2 days to complete. Coming in the midst of the pandemic, Dustin wore his mask and gloves at all times. He also wore booties to keep our house very clean. A very hard worker, Dustin was a great representative of the company.
Brenda Shoenig
Overall we liked Amazing and would continue to use them. We purchased a new Trane heating and ac system. The install by the (3) technicians went well on 4/5/16. On 4/8/16, saw that there was leaking occurring from the humidifier. Called for service and Chris arrived within an hour to fix it. We also ask questions about the thermostat and he suggested we consider 2 zone heating, something no one had ever suggested. He was quit knowledgeable. That install along with the changing the dampers was done 4/15/16 by Jeremy, who did the thermostat set up. He ran into issues but was persistent. Unfortunately, the zone setup did not seem to work. After our trying to figure out what was going on, we thought the thermostats were connected to the wrong zones. We then called for a service technician and Tom came out. He ultimately confirmed what we thought and fixed it. He was very diligent in running tests ton ensure working properly. Also, took time to answer our questions about the operation of the thermostats. wold continue although we had a few bumps along the way. The process for the estimate for new HVAC system with new thermostat was very professional and Mark was knowledgeable. The install went well. We did encounter a problem 3 days after with leaking from the humidifier because the piping had separated at drain. Within an hour of calling, Chris arrived to fix it. While he was here, suggested we switch to a 2 zone system, which also changing the dampers. We agreed to this. Within a few days, Dave came out to a assess what parts would be needed, so everything would be brought at time of installation. The install technicians, Chris and Jeremy, worked well together. The actual setup of the thermostats took longer than technician expected, but he did take time to explain the basics of using it. We learned how to use it, but after trying several settings, we finally realized the zones were probably switched and the reason why the temperatures schedules we set up were not working. Requested technician services and Tom came out. He confirmed the zones were switched. Did thorough testing and has worked correctly ever since. Also, he took the time to answer our questions.
Darrell Hope
Just received my bi-annual HVAC maintenance. Initially the technician thought a costly part was needed to avoid a potential problem, but with further diagnostic he determined replacing the part wasn't necessary. In today's world of so much dishonesty, I think the technician's honesty is certainly worth noting alone with his professionalism.
Jonathan Forte
Recommended by a neighbor, Amazing HVAC isn't cheap but they are up front and honest with their pricing, what you need vs. what you don't, and knowledgeable about the horrible systems that contractors place in our rehab homes here in Federal Hill and South Baltimore.
They're responsive and showed up on the same day! You get a call when the tech is on their way so there's never any surprise or waiting around for some random 3 hour time slot.
Christopher Daniell
Demetric was very professional, extremely knowledgeable, and did the job very quickly. His expertise helped the process go very smoothly! I would recommend him and Amazing Heating and Air everytime!
han fang lim
It’s a Saturday, Chris came as promised eventhough it’s already 5pm. He performed the check and patiently explained my options. I am very glad with the overall service. Thanks for hard work.
Pete Waters
Great job with my annual heating/AC maintenance check. My system has been running like a Swiss watch and continues to do so. Andre did a great job, as usual.
Bryan Hayes
Simply outstanding. Had a central AC condensate pump break right before a home inspection. I filed an appointment request on Sunday. They had a technician out on Monday. Ron was very knowledgable and friendly. He diagnosed the problem quickly, and had the replacement pump installed within the hour.
ImStillHere _
Tom the technician came over for a seasonal inspection. He thoroughly tested the inside and outside unit. He found a weak capacitor in the outside unit and told me what would happen if the part failed in the future. I opted to replace the part and the problem was solved. He installed a new capacitor and retested the unit and lastly cleaned the outside unit with a water based solution. I have had 3 tech so far since i have signed on with the comfort club seasonal inspection program and all my experiences have been positive.
Jesus Rodriguez
Ryan knew exactly what to do. I am so glad to have called and gotten up and running the same day.
Joseph DuBose
Really great experience, everyone is very customer focused and the installation crew was very knowledgeable and professional. Would hire them again if I needed any HVAC work done.
Sue Twinkles
The management and staff of Amazing Heating & Air Conditioning, Inc. are professional, prompt and thorough. I've been a member for almost 10 years and I am very pleased with the company services and professionalism! Outstanding!!!
Montgomery Square
Was polite and thorough in his inspection of our unit. Showed concern for the customer and was open to sharing info.
Emily Brunk
Saied Fotouri was a very knowledgeable technician and walked us through the whole repair process. Very friendly and patient as we had to make a few decisions about our repairs this afternoon.
Rachel Payne
Everyone that has been to my house from this company has been extremely professional. They did some service and installation for me and also for my parents! They are honest, hardworking, reliable, and always responsive when I need them! I highly recommend using Amazing!
Kurt Tramontana
Amazing Heating and Air Conditioning did an amazing job on the install of our Mr. Slim Mitsubishi Ductless Units. They were very professional and responsive to our needs. For all future HVAC jobs, I will be reaching out to Amazing Heating and Air Conditioning.
Katie Robinson
Jimmy came to look at our leaking AC unit, was thorough, kind to my kids and super responsible in checking out another issues that we might have. I've been a customer of Amazing's for a while and will continue to be so!
Lexie Thomas
The service personal were very professional and friendly. Although I understand about faulty parts I was not happy that I needed one after having my system for only five years. The part came in quickly, I was called to see if they can come out that day. I am pleased with the service.
yolanda younger
The technician was great he answered all my questions in a way that I could understand what was being done and what's needed to keep my heating unit running properly and I would recommend Amazing Heating and Air to everyone I know
Leslie Ray
I have been using Amazing Heating and Air for many years, they have always been reliable & professional.
taylor wilson
Our tech Andre was great! Found the issue quickly with the unit, fixed it, and recommended a plumber for a permanent solution on our pesky condensate lines. Very helpful!
Cameron Kyle-Sidell
I had very good experience with the Amazing crew. Mark walked me through the options patiently and then when it came to the actual installation Jimmy and the rest of the guys were exceedingly professional. Highly recommend.
Vic minich
Ken with Amazing Heating & Air was excellent. He was very thorough and took the time to explain and demonstrate the necessary repairs and maintenance required for the Oil Furnace.
Robert Tichenor
The visit was routine maintenance/check up. They came when scheduled and did a thorough job. The technician took the time to explain details of the review (it is an old system, but working well).
Dorothy Graul
Very happy with their response time and professionalism.
Carole Shaffer
Our service tech Dustin wore protective clothing and a mask, was very thorough and answered all of our questions with patience and knowledge! We were in very good hands.
William Tall
Very thorough and explained all my options so I understood. The 2 men did a very nice job on the installation and saw that I was completely satisfied with the job. Would definitely recommend Amazing for any heat or a/combination problem.
Anaya Farah
Greg Snyder was first rate in responding to my needs in a professional and timely manner. I would highly recommend this family run business!
James Ryan
Our maintenance service on our air conditioner went well. The tech was very skilled and helpful. Every thing was fine and qualified as "amazing."
Melanie Hill-irby
Very professional and did a great job
Service man Tino
Nadine Briggs
My Air Conditioner is working so I'm happy and satisfied with Ryan's services.
Mattman MacLeod
I still don't like the "we'll send someone out somewhere in this 3-4 hour block of time" thing, nor am I fan of waiting a week between consultation and actual repair, but--that said--the tech was congenial, went right to work, wore a mask, and was done pretty quickly.
Tom Omalley
We needed service... AMAZING ! They were here. Bingo ! Fixed.
Very Professional, polite, and took time to explain what was wrong .
These guys are busy and I can see why! I will recommend to friends & family, oh and you.
Olivia M
Very professional and accommodating when our HVAC needed to be replaced. Arrived early for the job and finished early as well. Very thankful to have our AC back.
Jack Daniels
Great service! Andre went through the entire process and explained the problems my system had. I would recommend Amazing Heating and Air to anyone in the area who needs any HVAC repair.
Matthew Smith
Chris was very professional and explained everything that was completed in detail. Would definitely recommend.
Jen Aversa
Technicians are helpful and knowledgeable. Great office staff too. I use this company for both my business and residential HVAC services.
F Grammes
Andre did a great Job correcting issues
Charles Pritchett
I thank God for the great job you guys did. I have told many people that if they wanted the job done right contact amazing Heating and Air. I only have great things to say about your company and all your employees. Thank you
Lisa Lyons
Amazing heating and air conditioning did An outstanding job. We are incredibly pleased with the services.
Julius Smith
This was my fall service visit. Saeid was fantastic. He identified things that should be done to insure a safe operating heating system. I was super pleased!!
Audrey Fleming
Great work
Love the professionalism. Very courteous group of workers to interact with.
Diana Griffiths
Chris was WONDERFUL. He was very professional, knew what he was doing, efficient, and also very personable. He is an excellent ambassador for his business!
Aisha McMillan
They were on time and moved pretty quickly. I signed up for their very reasonable maintenance plan. Save money and time.
Steve Andrulonis
Again. It really warms my heart to see young guys work with quietness and confidence and attention to detail.
dianarfb
Our technician made sure to put covers on his shoes each trip into the house. He made clear what it was he was doing. Throughout, he was polite and pleasant.
christopher Ayestas
He was very polite, clean and completed the job in a timely manner. You’re very understanding and I recommend this company.
Oluwaseun Shonubi
Andre was technically savvy and was able to explain the physics behind the mechanisms in the motor that could have cause the issue such as the capacitor and how the system works. He was also able to provide options to bring this to a resolution
Sally Fricke - Realtor
Have you used this company multiple times. I am a real estate agent and they are always my go to company. Highly recommend!
Rebecca Salsbury
Great service. The installation team was amazing. They were extremely polite and knowledgable and worked diligently in 100 degree weather to install a new AC system for us.
Teri Hawkins
Thank you to everyone at Amazing! Your service is exceptional. I especially want to thank the gentleman who went out of his way and personally delivered air filters to my house.
Mark Edwards
Amazing Heating and Air technician Said was absolutely great. He was professional and answered all my questions. Visit could not have been better.
R Jones
Ryan did a fine job of diagnosing and completing repairs on an A/C unit.
Alan Ward
Very good experience - tech put on booties before entering the house, found and corrected the problem quickly, and stayed to answer my questions. He presented me with a number of options/services which I could either accept or decline (without any sales pressure)
Aaron Corkran
Andre came to perform a heating/AC service. He was very knowledgeable and personable. Great service and would recommend Amazing Heat and Air to anyone.
Juliana DeLion
We were getting an estimate for a HVAC repair or replacement. The gentlemen were polite, answering all questions courteously without judgment.
Christopher Cahoon
Ryan was great and dealt with our issue quickly. Super nice guy, and answered my questions really clearly and thoroughly.
William Han
Terrific job. Very professional. He was able to identify the reason why we had a moderately complex problem. I am impressed that he knew how to figure it out without only a small amount of information
Bradly Burney
Chris was very polite and knowledgeable and did a good job addressing my issues
Bruce Katz
As always, working with Amazing Heating is a pleasure. Everyone is friendly and helpful. The technicians go that extra step to make sure everything's done right. We're glad we found them!
Luciana Hedrick
They were fast and knowledgeable. They also took the time to explain what was going to happen on installation day and kept their promise. I have only good things to say about their customer service.
Karla Owens-Moody
An all around great experience! Andre did an excellent job explaining everything the repair work to me, while also completing it in a timely manner. Thank you so much for your help!
Travis Kent
Amazing Heating and Air is just that, amazing! Friendly and professional service that I will continue to use for years to come.
Frank Cleveland
Dustin did a great Job getting the unit diagnosed and providing a solution. Tenants were happy with the prompt service
Dave Russell
Technician, Dustin was excellent. Very knowledgeable and thorough.. Totally satisfied with the service.
Catherine Foss
Ryan came, he saw and he conquered my bad transformer all in one visit.
Matt Klein
Amazing heating and air were very thorough in working with my tenant. they were very easy to speak with and schedule with and they were very accommodating. I would highly recommend them!
Jud Williams
Andre was on time, professional and made me feel comfortable with the work he performed. I signed up for the annual service contract.
Geo Rockwell
Just had Chris come out. Great technician, friendly, informative, on time and most importantly helped to get our unit back up and running.
Linda Blum Peterson
Customer service and professionalism is why we have been customers since 2010. They have a program that includes checking your heating and cooling systems twice a year to make sure all is working properly for the upcoming season.
aaron charles
Tony was great. On time and professional and efficient. Really… Amazing!
Will absolutely use Amazing in the future.
Elonie Gough
I had two different technicians come out on Friday and Saturday. Both were polite and professional. Completed the job in a timely manner.
Q McKennis
CLEVER, COURTEOUS, QUITE PROFESSIONAL SERVICE-- VERY THOUGHTFUL TECHNECIAN, ZEKE, PLUS RECEPTIONIST EXTREMELY HELPFUL !
Jeffrey Japinga
Highly recommend Amazing HVAC. They were always on time and answered all my questions quickly. The units work and look great.
Dr. DBunk
The technician was professional, took care to keep the work area clean and explained what was done with good recommendations for future repairs/upgrades.
peter bowe
The guy who came was excellent. Nice, professional, efficient
But
The scheduling was terrible. They didn’t tell me how late they would be. Multiple hours.
Victor Mena (Vick)
All of the folks who came to my house behaved professionally and courteously. They addressed all of the issues and made sure I was satisfied with the solution. I'm quite happy with amazinghvac.
Lynn S
I have been happy with Amazing Heating and Air. So far seem honest, and no pressure to buy things and services that seem suspect such as I experienced with another company.
June Thomas
Service was completed in a timely matter and efficiently.
Richard A. Bauman
I had an old humidifier removed and a new one installed. The service man was prompt, responsive, informed, and skilled.
John Leconte
I like Amazing Air. Their technicians are competent, professional, respectful and friendly. I especially like that they are not salesmen.
Justin Johnson
Thorough and polite technicians. Owner and management are excellent. Fixes the problem on the first visit. Fair pricing, highly recommend. Thank you Amazing!
Andrew Webb
The serviceman showed up and did a thorough inspection and cleaning of our HVAC system. Very courteous and professional.
Kaitlin Quinn
Great service and speedy response. They communicated consistently, let me know exactly when they would arrive, and the individuals were personable and very thorough. Truly Amazing!
Niroshi Rajapakse
Professional and completed job to satisfaction. Can highly recommend.
barry brown
Tony was very professional, efficient and he kept his mask on during the entire service call
William Haddix
The technician was complete and concise in the evaluation of my system
Yuling Wu
The service guy did a good job and quickly got the job done. However, he seemed to be inpatient with explaining the issues. The cost seemed to be very high.
Karen Coonan
I would highly recommend Jimmy because of his knowledge and professionalism. I want him to be the only serviceman to come to my home.
Norma C.
Baltimore, MD
Nelson Puig
The technician was very courteous and clear on the job at hand. very please
with the service from every angle.. Andre Bishop will be recommended every time.
Jay Guyther
On-time, professional service. Technician explained issues in detail and was able to make repairs same day. Highly recommended!
Erik Lambe
One of the best contractors we have ever worked with. I would recommend them to anyone. Great service and professionalism!
Danis Hebb
Great service working with the team. Pleased with the job. Thankful to the team who worked in the rain to complete the job. Thankful to the team for a job well done.
Nancy McDonald
I've used this company before, and they do a great job of showing you exactly what work has to be done. They show up promptly, do their work expertly and clean up afterwards.
Adrienne Barrett
Technician Tran was very professional, knowledgeable The service was very good.
Graciela Kelinsky
Though encountered problems they were diligent in fixing them until they were done. Great attitude from both, the technicians and the office staff. f
Sherman Dixon
Mr Khoa Was on time very professional Very courteous Very knowledgeable of his job He's a good man thank you.
Graciela Kelinsky
He was very courteous and professional
Mark Wieske
This company is prompt, and great at communication. They also did the job well and on time. Good stuff.
Samuel Owens
As always, these guys did a great job. They were transparent and offered multiple solutions with varying prices.
Michael Jenkins
Amazing says it all!!! The team and their professionalism are top notch!!! Randy, Mark and Andrew are super knowledgeable and truly care about their clients needs....couldn't have asked for better guidance and consultation!!
Schree Updike
Very professional and pleasant! Diagnosed the problem and came up with a solution for us quickly. Great company to work with!
Chris Sybert
Great experience. The tech that came to my house was friendly and very knowledgeable (and patient with my questions). Got me up and running again in no time.
Kevlar Candybar
Amazing!!! Kevin did the service, found an issue came back the next day to fix the issue. Thanks again.
Laura Wallace
Anthony was great, very professional and nice.
Dan Boyd
Good experience, polite and helpful staff
Stop to address all charges prior to performing repairs.
Would use again/reccomend
Vaughan Smith
Ryan (service tech) was very polite and efficient!
Ted Kristek
Did a great job informing me and fixing the problem.
Sonia Gordon
Service was great. Salesman was polite, friendly, professional and knowledgeable.
The installers were prompt, polite, courteous, neat, knowledgeable and thorough.
Linda Wrinn
Professional. Appreciate that they were able to come next day and fix promptly.
William Howell
The tech. Name was andre bishop, he was very knowledgeable and professional and very helpful. I highly recommend him.
Jeffery Brown
Amazing experience...great value...repair took a little longer than expected. I highly recommend Amazing Heating & Air Conditioning.
Brad McCarty
Very responsive, knowledgeable, and professional.
Dawn Trotter
Chris was so personable and professional. Thank you for being Amazing!
shah nadirul joy awwal
Tino my tech was great.
Charles Wimmer
Really good Service diagnosed the problem had the part on his Truck
I spoke with him briefly he was very knowledgeable he explained the problem to me
In terms I could understand
I hate to keep calling him.......him but I forgot his name Nice guy!