Reviews of Nicholson Company. (HVAC Contractor) in Asheville (North Carolina).

Nicholson Company

471 Reviews

263 Comments

HVAC contractor

Air conditioning repair service

1005 Berkeley Rd, Hendersonville, NC 28792, United States

Description

Information of Nicholson Company, HVAC contractor in Asheville (North Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Nicholson Company

Popular times

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Reviews of Nicholson Company

Holly Beveridge

Very friendly and helpful! Took the time to explain the issues found with my heat pump, and provided a lot of information, options and recommendations. I called Nicholson Company based on the great reviews I read on Google, and I'm very happy that I did!

Robert Larouche

Have been with Nicholson for 15 years. They are dependable, trustworthy, always on time. Always had great service with them, the technicians are very professional and makes you feel that the job is taken care of. Highly recommend them.

Burt Peterson

Nicholson co. they did a wonderful job. It"s like having a friend come over and do your work for you . The men are experienced well trained technicians polite and efficient. And knowing when I pay my bill I'am confident the work is complete and done right. Burt Peterson

Jeanny Hart

Service is always excellent. Our connection with Nicholson makes us feel very secure. The service technician is particularly good, efficient, but personable, a rare combination.

Donna Franz

These people respond quickly,, take care of the problem so fast. My husband is deceased and he did this for a living so I know quality service I'm not easy to impress as he taught me alot .. But I am. Thank you. Because I feel so helpless without my husband. I really do thank you. I had no heat and called and had heat within a half hour.

Sarah Doran

We just moved into our home in May of this year, but had not noticed anything odd about our unit until we turned on the heat this past month. The tech who came to service our unit was very friendly, knowledgeable and taught me what to expect when it came to the noises our unit was making.

Jennifer Wallner

Jon was on time, friendly, professional, efficient and let us know exactly what he did and how our system is doing. Nicholson Company is a great company. They are reliable and responsive, and everyone is friendly, whether on the phone or in person.

Jesse Baggerly

The most non-intrusive experience I've ever had, and it's so appreciated. My yard is under maintenance and my utilities are pretty customized. I showed the servicer where everything was located, removed wooden doors, moved rocks, turned on hidden lights, etc. without acknowledging the small things, and upon exit he put everything back exactly how they were. I know it's a small thing, but it was completely unexpected and very refreshing. Quick and pleasant experience.

LaVerne Hessinger

Nick and Chris installed our new furnace and air conditioner over the past two days. They are outstanding. And Dave Thompson, general manager made sure everything met our expectations before and after installation. Nothing was left to chance. Thank you Dave, Nick and Chris!

L N

Jon came out to diagnose an issue with my heat pump. He was very professional and really took time to assess the situation. He offered several possible solutions and made arrangements for someone to contact me to schedule an appointment to look at the options available. Nicholson has always provided top level service.

Melonie Tyner

Wes was phenomenal at addressing issues and quickly completing the repair. He was kind to answer my questions and I would trust him to come back next time.

James Fowler

The Nicholson technician was here within two hours of my initial contact with the company. He diagnosed and repaired our outside A/C unit within an hour and presented a very reasonable invoice. We have used and trusted Nicholson before and I’m glad we called them again this time!

Mike Steppe

Wes did a great job getting our furnace up and running. He was very kind and professional. We’ve used Nicholson’s for years and don’t plan on changing as long as we keep getting knowledgeable and competent technicians.

Crystal Marshall

Wes was professional, kind, punctual & patient. I was 100% pleased with the service he gave us.

Amy Good

Great company to deal with. They are very responsive and professional. Wes has been great to work with over the years. He goes out of his way to help any way he can. Everyone does. You don't feel like a number. They have specific employees (one being the owner himself) that pick out the unit you need to replace an old one with. They have a great team that work well together. Thanks for the services you provide!

Melissa R

All the techs that came out when installing my new system were great and cleaned up before leaving. Just had an issue with my furnace and despite being backed up they made it here today. I'll need a new motor in it but I won't use anyone else but them for my AC and Heating needs.

mike mcmahon

John showed up on time. He was pleasant, very professional, and explained everything as he went along. highly recommend

Beth Austin

Jon was friendly, on time and very knowledgeable, easily answering all of my questions about my aging heating system…my dog loves him too! A real bonus!😊🐾🐾😊👏 …

Patty Nakielski

Checking on my unit. Very nice and honest with me. I definitely recommend Nicholson Company. They were very responsive and came on the same day. Great service. Jeff was very professional. I like this company because they are honest.

South Creek HOA

In my professional career I used Nicholson Company for years and never had a complaint with their work. I also used Nicholson Company for my previous home. No problems. Today a representative by the name of Brandon serviced our home system. He was polite, on time, thorough, and very knowledgeable. He explained all that he was doing to check our system and provided valuable feedback on some issues I may want to address. I’m glad to see that the Nicholson Company continues to provide the best and most professional service at an affordable and reasonable price.

Carl raglin

l have used Nicholson a number of times as we have an old heating and air condition system. Always prompt, very knowledgeable and prices are reasonable. My go to company for heating and air conditioning service. Outstanding Service. Heating system failed on a Friday evening (12/16/2022). Called their 24 hour line Saturday morning and John called within a half hour. He came out later that morning to check out system. He cleaned the burners but pointed out the failure seemed to be because of buildup on the burner gas delivery system. The older burners have rust and corrosion. Will order new one this next Monday to replace the old ones. Nicholson keeps on top of things.

Jeffrey Christianson

I've used Nicholson Company ever since moving to Hendersonville 11 years ago and have been very happy with all services. Beyond routine semi-annual maintenance, Nicholson has replaced my A/C unit, humidifier, water heater, and installed an emergency generator.

Linda Blodgett

As always Nicholson sends out very proficient technicians who represent the company in a a very professional manner. Brandon told me I needed a part and the main office called around as well as he tried reaching out to his friends. He returned in a few days to replace the part and all is just fine. Great company that I will continue using year after year or in an emergency! They are the best!

Adam Knechtel

I will need to update this review once the work is completed, but so far, we've had a wonderful experience with Nicholson. Our furnace stopped working on the coldest night of the year. I called their emergency line and Jeff was at my house within the hour to diagnose the problem. The very next day he ordered the repair parts and we're waiting for them to come in. Jeff was quick, knowledgeable, helpful, and kind! So are the staff members who answer the phone. Hopefully the repair goes smoothly! Update: Original estimate had a two-week wait for the repair parts. Came in just a few days later and Jeff completed the repair the very next day. Months later and all works well! Would definitely recommend Nicholson!

Jean Gray

Came within one hour on 1 degree morning to thaw frozen furnace line. Had furnace working again in 15 minutes. Thank you, Jeff!

Steve Webb

Wes Micah did an extraordinary job in installing our new WIFI thermostat. Wes worked patiently and supportively with us to ensure that we installed the app on our phones, understood the app’s and thermostat’s functions and how to use it. We were so impressed with Wes that we request that he be the only HVAC technician that you send to our home! His knowledge, experience, technical and people skills were second-to-none based on our many years of experience with technicians across 10+ homes in our 45 years of married life.

Anne Lines

Excellent!!Also our service technician is Terrific and very knowledgeable and courteous and friendly. I highly recommend this company.

Kimberly Boehm

The Nicholson Company is by far the best HVAC company I have ever worked with. And I have worked with many extensively with properties over the years. The people involved in all aspects of Nicholson that I dealt with were professional, kind, efficient and ethical in every way. If you are looking for a business that puts the customer first, gives a fair price and the utmost quality in workmanship, service and efficiency then the Nicholson Company is for you.

Lucinda Carpenter

Jon was great , couldn't ask for better . Your lucky to have him .

John F

Awesome service. Came within hours of calling. Service tech was extremely friendly and helpful

Katie Cilluffo

Their office staff (Angie) is helpful, friendly, and flexible. Their tech (Jeff) is knowledgeable, efficient, and thorough. Call them. They're great. Joel did my service appointment at home. Not only did he fix what needed fixing, but also told me what really didn't need fixing which saved me money and time. Thanks. Will definitely call again.

Janice Prichard

Came later than usual but still within the time frame. Would have liked to know he would be at the late end of the window alloted. Always courteous, professional. Gave good assessment, no fuss. I'm always happy with Nicholson.

Jim Reinhard

Our service rep, Jon Lory, is a pro in all respects. He is courteous, efficient and respectful. It’s always a pleasure talking with him following his inspection. We always look forward to seeing him.

Gina Bridgeford

We have an established long time relationship and are extremely happy with the service we receive.

Susan Roberts

My first experience with the Nicholson Company from start to finish was five star. Angie answered the phone and was wonderful. She managed to work me in the next morning. Jeff, the technician, was professional and knowledgeable. He explained each step he was taking to repair and clean my system. I will definitely continue to use them.

Jason Phillips

We’re so glad we contacted this company! We have an old house with a Steam Oil Boiler that we were excited to try out, and it took awhile to find a company willing and able to work work on it. They sent Jeff out, who was able to fix a few issues and help us understand the system. Highly recommended!

Jack J Maniscalco

Wes Mical is a true professional. Technicians like him are why we use your firm.

Jeanine Davis

Nicholson is always responsive, friendly, and professional. We have used several HVAC companies over the years and Nicholson is far superior to them. And the prices for equipment, parts, labor, and service agreements are very fair.

luther pearson

The technician was on time very friendly knows his job. Job well done.

Katie Murphy

Jon always dies a great job and everyone at Nicholson company are super to work with. I highly recommend them!

Helen Hiser

The technician was on time, thorough and friendly. He gave me the straight deal (I had been misled by a prior company to believe I needed repairs that I do not need). I appreciate the technician's honesty and explanation of what is going on with my system. I definitely will return to Nicholson Co. in the future!

Laurie Baker

I've been using Nicholson Co for 5+ yrs and happily have a maintenance contract with them. I had them install a UV light air filtration system, which they recommended, and it's worked GREAT! I feel a lot less stressed about the hvac systems, which are a major investment, when they're well maintained. Every one of their service people are excellent. I can't recommend them more highly. They're honest, fair-priced, do a great job, and are always a delight to communicate with.

tnconnolly

Summer AC maintenance done by Wes, very efficiently completed, he gave us a full verbal report (Full report send via email) of all the checks and processes he completed. We were and continue to be very satisfied with our maintenance agreement with Nicholson. We highly recommend.

Chris P

Excellent service, Wes was very knowledgeable and did an excellent job

Diane Eskenasy

They came quickly and fixed the problem. They explained things well and gave me some tips for proper maintenance. Very satisfied.

chris swain

Heat went out on Sunday morning. I couldn't fix it. Called Nicholson at 8am on Monday morning. They had a tech here about an hour later. He was able to diagnose and correct the problem in about an hour. Great service, knowledgeable tech, and they were here quickly.

Hall Bright

Wes was very professional and thorough, he is an amazing excellent technician. The lovely Lady that answered the phone was extremely helpful and went out of her way to serve us. We remain very happy and pleased with Nicholson Co. we highly recommend them.

Corliss Bakanas

I inherited Nicholson Company from the previous owner of my property. They have maintained the high efficiency Carrier furnace as well as replacing its companion A/C system. Their technicians have been knowledgeable and professional. You will probably see the same fellow more than once. How amazing is that?

Michael Brazil

I called and they said they would be there by the next day. They came out later in the afternoon, earlier than expected. Once the technician was done he called with a thorough report. I would use them again without a doubt. Pricing was fair, but not cheap.

Anna Vess

I have used Nicholson for maintenance and repair of my HVAC system for many years. Service has been consistently excellent. One error (and only one) made by a technician the company fixed promptly at their own expense. All technicians and office staff are respectful, informative, personal, and professional. Highly recommended.

Carolina Cottages

Got some routine HVAC maintenance done on a 4-plex our company manages and they were professional and on time, will be using them again!

Anna Vess

Nicholson consistently excellent service for maintenance and repairs. Technicians are competent and respectful yet friendly. Office staff is wonderful. Been with them for years and plan to continue with them.

Yvonne Ott

Tech was on time, very courteous and professional. I have had a service agreement with Nicholson for about 10 years and been extremely satisfied. I highly recommend them to everyone!

Diana Justus

I've had a maintenance contract with Nicholson for years now. They show up on time, are very professional. wear "booties" in so they don't track up my house, take care of what needs to be done without trying to sell me odd things I "might" need. Wes does an excellent job! Jon did the AC service today and he, too was great!

Nancy Bracken

Wes the technician arrived promptly and spent a good deal of time servicing my furnace. Before leaving, I had several concerns to address and he spent time answering all my questions. I have been a Nicholson customer for almost 40 years and would recommend them highly to anyone needing furnace and air conditioning service.

Rhoda Jones

Jon did a great job. Very professional and explained what he did. He was on time and finished in a timely manner. 2nd year that we have used them. Will definitely refer friends to them.

Jim Fleshman

Jon Lory did an excellent job today maintaining our 3 heat pumps. He was very professional and thorough. He explained everything clearly and he was courteous. He was neat and cleaned up after his work.

Paula Janes

Nicholson is always efficient and on time. Never had a problem.

Doug Smathers

Wonderful to work with. Found problems and solved them for us.

metta luttmann

Very pleased with service. Texted coming, arrived and completed inspection and gave us the information we needed.

Becky Wing

The gentleman was courteous, thorough & kind! So wonderful to have my A/C unit working again! Thank you so much!

Kimberly McMinn

Have had Nicholson company services for years. They are very accommodating, super friendly, top notch service providers. Service techs are friendly and explain issues. Would recommend Nicholson company to friends and family.

Renee M

Jon is easy-going, efficient and knowledgeable!! Thank you, Nicholson!

Rich Bonito

If the tech “Wes” goes, I go.Wes is “out of commission “(knee); Brandon, his fill in very competent…I’ve been using Nicholson since 2002. Today’s tech, Joe was as thorough as the rest.

Amanda Williams Hensley

Called them this morning because our heat pump had ice on the coils. They came out within a couple hours to check it, did some diagnostics and unfortunately we need a new system. They were able to schedule me right then to have their installer folks come out to do a quote. Technician was professional, honest and knowledgeable.

Maura Smith

Jon and Brandon were professional, polite and thorough. Nicholson has provided service to my HVAC systems on numerous occasions and will always be welcome back!! I trust their expertise.

anita morris

Service personnel were prompt, professional, efficient, knowledgeable and friendly.

Matt Hickson

I just have to take a few minutes to praise this company and mainly Wes. My 7 year old carrier system on my home stopped blowing cold a few days ago. I had another Hendersonville based company come out first to inspect it (my mistake for not going to Nicholson first) and upon arrival a very very young man diagnosed my system for a bad compressor and the boss called me and quoted me $2700 for a new compressor or $7,000 for a new system that they obviously leaned towards. We dealt with the heat for a few days after before we then decided that we have to get a second opinion because I didn’t feel good about this diagnosis. I called Nicholson and a VERY friendly lady named Catherine set up the appointment for Wes to come take a look. Wes arrived within an hour and if I told you he wasn’t the most friendly and professional human being I’ve ever encountered then I would be lying. Wes had the panel pulled off the outside unit in minutes and was just a true master at work. 2 minutes later he deems the issue a bad capacitor. Threw in a new one he had on the truck and I was blowing cold again! He then went well above and beyond to educate me on other things about the system and tell me all the readings he was getting and that my compressor was WELL within spec on all readings and that I should have many more years of use. $240 fix vs potentially $7000. There are still plenty of honest, professional and very hard working people out there, and Wes with Nicholson is one of them hands down. Do yourself a favor, if you have any HVAC issues, call Nicholson….you won’t regret it.

Rinne Sade

The technician was especially helpful in explaining what the problem was. He also was very thorough in cleaning the coils on our condensing unit, which I so appreciated.

Kathryn Herrmann

Always on time, courteous, and do a great job!

Michael Neale

Great service as usual. I’ve been a customer for almost 20 years now. Jon completed my service today. He was very thorough and took time to answer all my questions. Very professional.

Chris Barron

We were having multiple, repeated problems with our gas furnace throughout the winter, and when it finally developed a problem we couldn't handle - on a Saturday night, of course - we called Nicholson, based on a recommendation. They had a tech out here within two hours, and he was extremely thorough in diagnosing the problems, explaining to us what he was doing, and presenting different solutions / options. He was able to identify that the major part that had failed was still under warranty (16 years later), and we were ultimately able to have 90% of the system rebuilt with brand new parts from Carrier for far, far less than a new unit would have cost. Unfortunately, it took a few weeks for parts to come in, but that was entirely beyond Nicholson's control. Bottom line is we were impressed by their professionalism and value, and definitely recommend them to anyone needing HVAC services.

David Clarkson

Best service company I’ve experienced, ever. Prompt, courteous, explains everything, price is extremely competitive. Highly recommend for anyone needing installation, repair and routine or emergency service.

James Lansing

Nicholson company is always superb. They respond quickly when service is needed and the techs are all always top notch. Everyone associated with Nicholson Co. Is highly knowledgeable, and very pleasant. I will continue to reach out to them for my HVAC needs.

Meredith Katterson

Nicholson always does a great job and keeps my stuff working properly. It’s great to have a company I can depend on!

James Grant

Quick, professional, and totally affordable service. Jeff was our tech and he is the absolute best! Thank you, Nicholson Company, you are what the word "service" is all about. Thank you so much. I reccomend your company very highly.

Anne Stokes

Very satisfied with professionalism of Jon, who was pleasant, thoughtful and polite.

Rita Hall

Quality service, always polite and always on time. Have used this service for many years and I like making sure my HVAC System is in top shape. I trust Nicholson fully! Highly recommend!

Bill Thompson

The technician (Jeff) arrived on time (as scheduled with the excellent office personnel previously) and with a great attitude for the job. He completed the requested maintenance as scheduled and answered all my questions in reference to the condition and future of my hvac system. Nicholson company has always provided the services as stated. I will continue to use them in the future due to the employees that schedule and provide the work as requested that I interact with. Thank you Nicholson company!

Herb Brown

Jeff was very personable and a excellent communicator. Jeff explained the services performed . Very pleased with work done. Glad I found you guys 4-11-2022 John was very proffesional and assuring. HVAC unit was checked throughly and to,my satisfaction. Sincerely Herb

James Avallone

They always do an excellent job. Also very polite

Jesse Salafia

On time and conducted service professionally. Have used previously to repair AC unit.

Richard Jones

Great service, I’m a retired general contractor and have always trusted Nicholson Company. Very rare where all the staff are very knowledgeable, polite, and professional.

Ryan Roberts

My wife and 2 year old son came home after a trip to a 45 degree home and non-functioning heating unit. I called the after hours # and within 10min received a call that a technician would be over. Jeff came within an hour at night and had the parts in the truck to get our hvac/furnace repaired. He was extremely nice and knowledgeable and really got us out of a jam. I can't speak highly enough about Jeff and this company. Thank you guys.

Copland Rudolph

Jeff and Joel arrived right on time and serviced all three systems in our home. Jeff always reminds us to reach out if we have problems . We love having the same service provider each visit who we know and trust.

Nancy Lentz

technician was able to come out within 24 hours, made the assessment, went to get materials, returned and finished within 2 hours. Great service. Will definitely use again.

Grant James

Nicholson installed, and has maintained our Carrier system since 2006 so she's got some age on her. Seldom and very few issues in its lifetime. Money well spent. Have always used Nicholson for regular servicing as well. Wes was prompt, professional, polite, and replaced a capacitor that was going bad, saving me headaches and cost in the future. Thank you for your time and expertise good sir. Highly recommend this company. Grant James Bluaxis Realty Hendersonville NC

Jim Langdon

Our tech,Jeff was on time, pleasant and efficient. All of our experiences with the Nicholson Company and their employees have been excellent.

Karen Cowan

Good people, good service and fair prices.

Nathan Heaslip

David and the guys did a great job installing our new heat pump and air handler system. He was very professional, honest, and responded quickly to any questions. Excellent value at a fair price! Highly recommended!

Wilson Burdorff

Scheduling/and/visit update was handled very well by Kathryn. Technician Jeff was friendly and professional in carrying out his duty. Now my wife & I are all set (and looking forward!) to COLDER WEATHER!

First Baptist Church of Tryon

We are always happy with the quality of work from Nicholson! Thank you.

Michael Arrowood

Annual maintenance on an oil heater installed by the same company 19 years ago. Very satisfied with Nicholson Company's work every time, would recommend.

Lorraine LaFave

John was our service operator and very up -front , hands on representative and showed my son the problems and fixed them very good and it feels great to have a/c working again. Was very impressed that he came on a holliday emergency call. Thank you John. L.LaFave

Sharon Edwards

Wes came out to check our AC unit that was not working. Not only was he punctual and professional, but extremely informative with information we needed. We will be using Nicholson Company again and again for our needs. Thank you for the quality work, Wes.

Gerry Pagano

I called Nicholson based on my neighbors recommendation and it turned out to be a great experience. Very professional and highly knowledgeable. I highly recommend them for heating/ AC repair and maintenance.

Kelley Pressley

Very nice and went straight to work.

Steven Line

We had a flood from our HVAC. It was a plugged drain. Nicholson unplugged the drain and pumped a bunch of water out of bottom ducts, and also topped off our R 22 which was 1 pound low. This is the second time I’ve use them and both times have been very fast to come out and help us. This time he came same day.

Mary Joan

Within 1.5 hours if our call, technician arrived at our house and repaired our heating unit. This is our second experience with Nicholson HVAC and we’ve been impressed both times.

Kathleen Barbour

They have always done a good job for a reasonable price. I also appreciate their recommendations without trying to oversell to you.

Steve Zaley

Always there in a timely manner and always right in fixing the matter....

Seth C

Mr. Nicholson and his team have provided service to my home and business for five years. They are reliable, professional, fairly priced and always there when we need them for an emergency.

Lisa Jenkins

Terry from Nicholson Company serviced our heat pump yesterday. He was great!! He did a thorough check of our Carrier unit and answered all our questions in a way I could understand them. He even went back into the crawlspace and showed me where the filter was in the unit and how to change it. I highly recommend Terry and Nicholson for all your service needs.

joseph kowalewski

I needed my 30-year-old HVAC system replaced. Researching all Asheville companies, not getting a good feeling, I checked Hendersonville and found Nicholson. Nicholson had the best reviews, and now I see why. Deciding what unit I needed, based on Consumer Reports and other research, I decided on Carrier, Trane being the second choice. I found out Nicholson is a Carrier dealer, so I went with Nicholson. From the person who answered the phone at Nicholson to the service manager, Dave Thompson, to the head tech, Ben, to all the techs I meet working on our system, I was impressed. Looking at videos online, I initially wanted the latest and greatest Carrier furnace and air conditioner. Talking to Dave, who explained the advantages and disadvantages of every unit, I settled on something not so extravagant. Glad I did. Let me explain how the work was accomplished. Let me first explain the point of view of my neighbor, who kept a close eye on them from a distance while I worked inside. My neighbor raved about them sending out four or five trucks, efficiently working together as a team, and setting up canopies because it was raining. From my inside view of the situation, the techs communicated to me what was happening, explained to me what they would be doing, wore shoe protectors not to dirty the carpet, warned me the air handler unit might emit a disagreeable smell when first turned on, and even told me when they were going to lunch. Every tech offered me some knowledge they had concerning the system. I have never seen a bunch of technicians this well trained-ever! Between my wife and me, Ben gave us about an hour's worth of training on how to program the thermostat, which came in handy since my wife wanted all different times programmed a day later. So our training proved successful: my wife can program it without any problem and so can I. They will program it for you, which they initially did for us. Being a tech some years ago, in a different field, I am a good judge of quality work, and quality work Nicholson produced. From intake and exhaust line to routing ac lines, connecting ductwork to the new furnace, installing a place for a furnace filter, it was done perfectly. I tried finding a scrap of litter or something left over from the job—it can't be found! The company's name should be changed to "above and beyond" because everything they did was beyond all my expectations and above the work I have seen others do and we have lived in many places.

Duane Cannon

On time, very professional. Repaired damaged A.C. due lightning very quickly. Took time to answer all my questions. I've been looking for a new A.C. copany to service my unit. I found same with the Nicholson co.

Emma Caccavale

Just last night (with temps dipping to freezing) we discovered the heat went out and saw the condensate pump had stopped working which automatically shuts off the heat to protect the furnace. This was about 10 pm. Called Nicholson's after hours service and Jon Lory was at our house ASAP with a new pump and the furnace cranking out the heat! Thank you Nicholson and Jon for keeping us comfortable!

Jerry Wildman

The technician was on time, explained his findings thoroughly in easy to understand terms, and was extremely nice and professional. I will be using them to replace my 21 yr old heat pump when the time comes.

Dave Cheney

We purchased a new HVAC system from Nicholson a few years, and also signed on for their maintenance program. The staff, including office, management and the service technicians are friendly, professional, honest, and always helpful. I recommend Nicholson Company for all of your HVAC requirements.

brian humphries

Jon was very professional and courteous. Explained the work done and did a great job!

Stephen Zubrod

Jon from Nicholson is a total professional, and one of those people you can count on for doing an excellent job and telling you the truth. We have signed an annual agreement with Nicholson and if you want to protect your HVAC system from failure, I'd highly recommend Nicholson!

Tara Spence

Brandon was our service technician and was very thorough and knowledgeable. Extremely pleased with today’s maintenance!

Patois

Service technician Jon arrived midday. He confirmed, as suspected, that the capacitor on the A/C unit was kaput, and replaced it. He also explained what the capicitor was for, and, generally, how the unit operated, in a way understandable to a layperson. All in all, a professionally conducted and pleasant experience.

Brian Gilbert

I called the day after Christmas and immediately had a response and a repairman on the way. Wes is a great guy and Ill never trust anyone but Nicholsons with my heating and Cooling system. Thanks for getting us back up and running.

Jeanne Day

Jon did a great job! He was right on time and did a thorough job of maintenance on our A/C unit. We appreciate him!!

John Hergert

This is the first time we used Nicholson Company. They were on time, and the Tech seemed to be very professional and knowledgeable and thorough. He explained everything in detail.

Emma Caccavale

Dave Thompson and his crew that did our work (Ben and Doug) did a terrific job in replacing our whole system. They were efficient, professional, courteous and friendly. They were mindful of our wishes and worked with us on the best solutions. Don't go anywhere else!

The Blevins

Our technician was here promptly and was very knowledgeable! He not only serviced our unit, but he educated us on how to best maintain in between services. Very impressed!!!

Chuck Hilliard

Responsive and professional. Fantastic communication and professionalism. We will continue utilizing it Nicholson for our HVAC & plumbing projects and maintenance. Pleased.

Karen Watkins

Had a really great experience. Brandon was terrific. Highly satisfied and would definitely recommend them.

George Thoreson

We highly recommend Nicholson Company who did two HVAC system projects on a house we purchased in the Asheville area that needed one system installed and the other system upgraded. The work quality is excellent. The price was the most competitive, on a comparable basis of the four estimates we obtained. They are a pleasure to work with and their crews timely, considerate and showed pride in their work. The quality isn’t just our opinion. One of the county inspectors commented: “you sure got your money’s worth compared to a lot of what I see out there; who did this work?” and went on to point out the differences. The first project was the installation of a HVAC system (heat pump, duct work, and vents) in the approximate 2500 sq. ft. finished lower level of the house. This required installing a new outside unit and inside air handler plus all related work including ducts and vents in an existing finished ceiling. We hired a drywall contractor separately to open and close a portion of the ceiling for the main duct run installed by Nicholson. The Nicholson crew ran the branch duct work to minimize any additional drywall work (and help minimize our costs). The 2500 sq. ft. upper level of the house needed the existing air conditioning system replaced. We opted to go with a higher efficiency heat pump there too. The existing duct work was old, not sized properly, so we replaced it as well. We obtained four estimates for the work. Nicholson was the most responsive, communicated well, and answered all our questions. The work was started when scheduled and completed on time for the first and most difficult project and ahead of schedule on the second project. Two of their competitors, one a much larger company in the area, seemed interested in only doing the upper level equipment replacement (higher margin work). This was later confirmed when after follow up calls with them, we received estimates for what they wanted to do as opposed to what we needed done. What struck us was Nicholson’s willingness to do whatever was needed and when it was needed. That willingness to listen and do what he customer needs along with their quality, competitiveness, and people earned them our highest recommendation.

Josh Lucas

I would highly recommend Nicholson Company. I cannot say enough about Dave and his crew. Everyone is courteous and professional and the quality of their work is top notch.

Sandra Russell

As always, the reps from Nicholson Company are on time, courteous and extremely trustworthy. I highly recommend this company……and would use no other.

Art Willey

Jeff always goes above and beyond. He's affable and knows his craft.

Rebecca Owen

Knowledgeable and friendly technician. Always shows up as scheduled. I’ve been a customer for 30+ years. Very dependable company.

Jim Burnett

Exceptional customer service! We needed to replace our ailing, 18-year old, gas furnace and decided to replace the companion a/c at the same time. Dave from Nicholson responded promptly to our call, analyzed our needs, and gave us a quote which was very competitive with two other brands. We placed an order, but then our furnace failed completely before the scheduled installation date. A major snowstorm was predicted for the next day, and we knew our home would be inaccessible for several days after the storm, so we called Nicholson at 8 a.m. on a Friday and explained our situation. They were able to rearrange their work schedule and by the end of the day, our new system was up and running! We are very happy with the performance of the new furnace, and can’t say enough about the professional service from Nicholson!

Mary.Ellen Kustin

John was great! We appreciate the prompt, clear, professional service!

Brady Schroer

Was at our home in less than 12 hours, had the problem diagnosed and fixed in less than an hour. Outstanding!

Angie Bell

Nicholson installed our HVAC in 2019. Since then, this company has taken such good care of us. They have returned two after-hours emergency calls right away (dealing with problems caused by power outages, not their equipment). After helping us solve a problem remotely, two different employees called to follow-up and make sure the solution worked. Everyone I have spoken to, from the front desk to the HVAC techs to the owner of the company has been friendly, professional and efficient. Techs show up on time. We will never use another company for our HVAC needs.

Phyllis Lowder

I have used Nicholson Company many times and always do a wonderful job. Employees are always professional and do great service.

Sheila Fortner

Awesome customer service!! Very professional!!

George Bond

Jeff is like an old friend,,,,,,,,,,,he knows what needs to be done and he moves about the house quietly and professionally. Highly recommend Nicholson Company

Richard Cross

Called around 2PM when AC stopped working, responded within an hour or so, replaced capacitor and good to go so far.

Fay Cregier

I am very happy with all the work that has been done for our heating and air condition system. All the employees have been very helpful and showed up when I was told they would. I will gladly call Nicholson Co for any other service needs in the future.

Ken Peck

Jeff was very easy to work with. Found the problem and fixed in less than an hour. Very happy with the service call.

Charles Feagan

Very professional, qualified technicians. Quickly diagnosed and fixed my issues restoring heat for my family during the cold of winter.

Scott Mullett

Jeff Craft is very knowledgeable with HVAC and has been great to work with!

Shannon Nicholson

I really like this company (the name is great too, though we're not related 🙂). They're always friendly, show up on time, and their prices are fair. …

Kenneth Douglass

New customer and same day service. Very thorough. I'll be calling them again if needed.

Ellen Sandweiss

Nicholson has always been prompt, efficient and friendly with any repairs I’ve needed.

Sheryl Fortune

Reliable company. I have used them for years and they continue to deliver.

James Hardin

Jon performed annual maintenance on my HVAC unit. Very professional. I HIGHLY recommend this company!!!

Marta Loftfield

Quick response. Truly appreciate them getting someone out the same day to get our rental unit's air conditioning cooling again! Thank you.

Lauren Royal-Woods

I love these guys. They are so helpful and kind! Always a joy to work with! Highly recommend!

Ben Burgess

Very professional and courteous, he explained what he was doing, looking for. I highly recommend them.

Mark Beverly Gould

3rd time I've had my system serviced by Jeff. Excellent work in a timely manner!!!

Tom Lee

They always seem to know the problem, or can find out how to fix it.

Julie

Regular maintenance, great team!

Jean Brock

Always answer promptly! Arrives when they say they will! Keeps me informed ! Reasonably priced!! Awesome very professional company

Marjorie Hooks

Service man came early, was polite and thorough.

Tiffany Taylor

Jon was great found the problem quickly and was able to solve it so I didn’t have to spend one more minute with no a/c . So thankful with this last week in the 90s. Thanks.

Steve Matthews

Showed up on time and completed work with a good attitude

kiteandcamera

I have Nicholson Company on speed dial! I will also recommend them to clients.

Hillary Simpson

Jeff fixed our problem and had our system up and running again. He is always knowledgable and professional.

Michael Adams

👍 …

Cynthia Carland

Tech was pleasant and informative.

Bill A

Excellent service, paid attention to worn out components, did work arounds, overall, very happy with my technician.

Carol Spencer

Very happy with the Nicholson Company! Came out right away - and immediately solved the issue - with a thorough explanation!

Ronnie Mayeaux

Nicholson Company routinely responds to my needs and performs in a very professional manner. I trust the this company, its technicians and would highly recommend them to anyone needing support with HVAC services. Thank you Nicholson Company

rich mihalik

It was good the tech was very helpful solved all my questions

Elizabeth Hill

Very pleased with services performed!

Brent Schaeffer

Maintenance call was scheduled despite short notice from me, technician showed up on time, and provided courteous service.

Riley Brown

Tech was very good and was able to fine the problem and correct it and get the power back on to the furnace

Gib Gibson

Jeff has given us outstanding service before (at our previous home)....and is 100% GREAT!

Laurie Baker

I just love working with these folks! Always on time, always friendly, always find the problem or detect it!

Liz Enloe

Excellent service. Problem resolved. Responded right away when called about problem with heat.

Grace Neff

Routine heating maintenance was done as schedualed by a pleasant, polite technician.

Evelyn Riggs

Happy with service...very nice friendly professional young man..have always been happy with your friendly company

Jim Ewing

Wes is an outstanding technician. Always send West to do our service. Thanks

Nathan Heaslip

Jeff was very professional and courteous.

Emmett Gladstone

I use Nicholson in the spring and fall for general maintenance and upkeep. They are reasonably priced and very professional .

Opal Black

Diagnosed, gave estimate, ordered parts, and installed quicker than expected.

C. Patrick Garner

Thanks, Wes was great and did a good job of diagnosing the problem with our AC,

Penny Rosen

They were fast and did a great job

Andrea Cirillo

They were quick, through and professional.

S Nation

Punctual, friendly, thorough.

Tom Karvonen

They arrived on schedule and completed the semiannual maintenance check on time and an a professional manner

Tina Bennett (SlapdashDiva)

Always on time and professional. So glad we chose Nicholson!

Charlies Angels

Professional and highly qualified workmanship. Always responsive - Never dissappointed.

Amy Ramsey

Nicholson Company provided quality service! Staff is very professional.

Cathryn HARRELL

Always do a great job

Frieda Hodes

I have a service contract with Nicholson and have been be very happy with their service

Benjamin McKay

Technicians are always friendly and professional. They explain what they are doing and what they find.

charles baran

tech performed furnace test and cleaning quickly and professionally, was very courteous and friendly

Robert Hamrell

Extremely professional and competent service. Would recommend to anyone wanting the best.

Rufus Manning

Excellent service done by a courteous and knowledgeable technician.

April Galloway

excellent customer service

David Sutton

Very professional and informative. Texted that he was on his way and right on schedule

Daniel lewis

Great customer and Technician services

susan genevish

Prompt and thorough service on our AC. Happy with this company for several years now.

Bob Proshek

Wes is outstanding,,very thorough and professional. 5 stars +++++ thanks

top hauler

Dock is hard to access otr drivers be very careful but the people seem nice to do buisness with

Buddy B

David and the guys did a super job they really are the very best in this area.

Gene Whitehead

Great job. Always on time and courteous. Great quality.

Tracy Klaes

Jon came out this time for our heater - had it fixed in about a half hour :)

Larry Crawford

Excellent prompt polite friendly. I'm very pleased with the excellent service.

Glenda Carland

Great service. Appreciate Wes. Always good service

David McIlvain

Fixed bad wire and thermostat Came out right away Will use again

David Rathbone

Great service!

Frank Harrison

Very courteous, professional and thorough. Great service

Glenn Barr

Quick service friendly repair gentleman.

Martin Gettler

Excellent service, promptly came out found the problem and fixed it.

Dona Tyler

This company is very reliable and does excellent work.

Robyn Brooks

Good customer service.

dallas owens

Great staff and technicians.

Angie Bell

Top notch service from the first assessment until a follow up on our installation.

Debra Ann W. Egan

Service technicians have always been professional and efficient.

William Lancaster

Did a great job

john fishwick

Wes was excellent and a credit to Nicholson Co John Fishwick

Joy Rose

Service man very nice called this morning With problem they came same day

Susan Sanborn

Efficient, professional and prompt

Anthony Johnson

Service tech very informative and got the issue resolved.

Mary Sobolewski

Jeff was great+++ All was good happy with the service...

carl stamm

On time and very courteous as well as professional.

Larry Reeves

Great company to have for our HVAC needs

Wade and Debbie Lail;

John was very knowledgeable, very pleasant. Thank you John.

Phyllis Grunert

very good service. prompt ,pleasant and informative

Michael Branham

Excellent Technician, good Customer Service skills.

Gary Jones

Jon always does a great job.

Michael Grizzard

Service tech was polite, on time and knowledgable

Dave Nelson

Quick and professional.

The Haen Gallery

Professional, Knowledgeable, pleasant. Highly recommended!

Janice Jackson

These folks came out on a freezing Sunday morning and fixed our furnace in no time......thank you all, especially Wes!!!!

Jerald Pyles

Very professional ; on time and efficient.

Don Pankonin

Very efficient and friendly even the dog liked him!

William Shepherd

They have the fastest service response in town.

mary roberts

ON TIME ALWAYS A GOOD EXPERIENCE

Juliette Fister

System extra dirty due to lack of maintenance in 2020. Excellent service .

Bàrbarà Ensley

The service was friendly and efficient.

Jeff Robinson

was on time and did work professionally

M Loder

Responsive, on time, explained the repair, and knowledgeable.

Charles Nunez

Always courteous, friendly and prompt.

Jim Brown

Great service

Kirsten Peterson

Excellent care and very efficient.

Melissa McMillan

Always responsive, dependable, trustworthy and friendly

Brad Rogers

Prompt, courteous and professional.

Linda Plaster

Very efficient and informative.

Stephen Tody

Careful, responsive and knowledgeable tech

Christopher Kessler

Need invoice

Cindy Pierce

Great service every time!!

jeff meadows

Excellent service! Thanks

Scott Hertel

Great service as always.

Donna Russell

Always been a company I can depend on

nevin carpenter

Great job as always.

Rick Dawley

As always, professional and thorough.

Micah Crosson

Great and speedy service.

Thomas Smith

Prompt, polite, knowledgeable service.

Marianne Cagle

Very pleased with the HVAC maintenance

Nathan Bare

Professional Service

Bill Elder

Good

Sue Gregory

Tech was very nice

Mary Roberts

Great service

Michael Ridenour

Great service.

Kristi randall

Great service!

Joe Gallenberger

Pleasant, considerate, prompt

Michael Smith

Very good people

Jim Kisner

Very professional

Sidney Baker

Good service.

Lee Nichols

Very professional..

James Mical

Great place to work

Brenda McGregor

Great people

Eric Rutherfurd

They are the best. Have extended the life of our units by at least 5 years of regular maintenance

Kim Ianacone

They are wonderful to deal with and very responsive & professional.

Carie Robertson

Wes was amazing! So kind and helpful and explained everything to me. Our boiler is working great! I would highly recommend Wes and your company!!

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