Reviews of Mill City Cleaning. (House Cleaning Service) in Minneapolis (Minnesota).

Mill City Cleaning

34 Reviews

29 Comments

House cleaning service

951 American Blvd E, Minneapolis, MN 55420, United States

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Description

Information of Mill City Cleaning, House cleaning service in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Mill City Cleaning

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Reviews of Mill City Cleaning

Timothy Cain

This was the first time my wife and I used a cleaning company to do a move out cleaning at our rental home, and we are so glad we went with Mill City Cleaning. The house looked incredible, and it took less than a minute for our property manager to tell us how clean the home looked during the final inspection. Thank you Jason and team at Mill City!

Tammy Livingston

Mill City Cleaning did an AMAZING job of cleaning my house thoroughly after I moved out. The lucky buyer of my house received it probably cleaner than it has ever been. I don't think I even knew it could be as clean as they got it! That's how good of a job they did! Thank you so much, Mill City Cleaning!

Mindy Nielson

EDITED: Had a great conversation with the owner, Dave, who was very attentive with a strong desire to do right by his customer base. We talked through the disconnect and came to a resolution that we were both happy about. I am changing my review to 4 stars and will give them a chance to earn the 5th with a future cleaning. Yes, I will give them another opportunity based on this conversation. I do want to leave the context of my review below, as I think it is important for customers to be aware of pricing ahead of time. That said, I do believe they have a good business with very capable cleaning staff. Thanks again Dave. Buyer Beware - This is the true definition of being fleeced. The only positive is that I am getting miles out of this story, and everyone I've shared with is absolutely floored. Here's some context: We called Mill City Cleaning a few weeks before the holidays. We wanted to have the house cleaned before family was to arrive. When we spoke with Jason about the cleaning, he told us they charged $40 per person and that he would send 2 people with a rough estimate of $250. This was in line with what we had paid previously, so it seemed very competitive and reasonable. On the day of the cleaning, 3 individuals arrived, which seemed like complete overkill. We live in a modest South Minneapolis home. A typical 1.5 story house that has around 1500-1700 sq. ft. We have a large kitchen/dining area, a 3/4 bathroom that only 1 person can stand in comfortably, a living room and 2 bedrooms on the main floor. Our upstairs is wide open with 1 bedroom and a decent sized bathroom. (3 BR/2 Bath Home) Between the 2 of us already being home and then 3 cleaning people in our small home, it felt like we were tripping over each other. I can understand divide and conquer, and also the safety of working in a team, but this really was a bit ridiculous. For cleaning context, they did a decent job. we were satisfied with the cleaning, as all the basics were done, bathrooms, floors, kitchen, etc. However, when we received the bill, we were FLOORED. We were charged for 10 hours of time total, at $400. Again, this is what I would call a basic cleaning. All beds were made, no towels or sheets were changed, the fridge and oven were not cleaned inside, no windows were cleaned, our basement is finished but was NOT part of this cleaning, and the house was organized prior to them arriving. Again, I take no issue with what was cleaned, but for $400, I would have expected the house to be spotless. I found a couple cotton balls and used contacts in one of the bedrooms behind a night stand, and stains/marks on the floors in the upstairs. Also, a full glass kitchen door was filthy on the outside, what could have been a simple touch. It really does pain me to leave a negative review, as I really would prefer to be raving. But to be quoted $250 and then charged $400, seems beyond egregious to me. I even called Jason to discuss the significant up charge, and he didn't really care, instead just said we agreed to $40 per hour. No one I know with large, 5 bedroom/4 bathroom houses in the suburbs pays even close to $400 for house cleaning. Very disappointing and we will be taking future business elsewhere.

Rebecca Remick

Mill City has provided cleaning services for City Homes on multiple projects. They are always very professional and have a positive attitude in a high stress atmosphere. The work they do is amazing!

Julie Ditzler

This month we retained Dave Fischer’s Mill City Cleaning to prepare our home we built twenty fives years ago for sale. Over thirty years when I co-founded an insurance administration office in Minneapolis we retained a newly founded office cleaners- Mill City. We have used Mill City countless times over the years for their professional services for both personal and business. We have always been able to count on Mill City to do any jobs we needed whenever and wherever needed! Their staff is fast, efficient, and very effective doing their jobs, and a pleasure to have them working for us. Highly recommend them to work for you!

Andrea Yoch

Mill City has been great and flexible with the Covid restrictions and a lot of changes to our schedule. Jason is very helpful and the crew does a great job cleaning our house. Highly recommend.

Meg Paschall

We used Mill City Cleaning for a deep clean after a remodel, and were so impressed with their services that we signed up for ongoing standard cleans. Wonderful crew and detailed cleanings every time

Kristin Anderson

I just had my first experience with Mill City Cleaning. I had them deep clean my bathrooms and my kitchen. It's all immaculate! I couldn't be happier. Honestly, I had some bathroom shame and now I have bathroom pride. I will definitely use Mill City again. Call Jason, he'll take great care of you.

Emily Prager

I hired Mill City before I had my first baby and now have them clean my house monthly. I highly recommend them! They do SUCH a good job and there is nothing better than coming home to a beautifully clean house!

Kathy Engen

We had Mill City clean our couch and the carpet in our basement and we are very happy with the results. The entire team, from start to finish provided great service. They were efficient, respectful of our home and very friendly. We will definitely use them again.

Donna Bohn

Mill City Cleaning has impressed me with how thorough they are when cleaning my home. They listened to my needs and wants and took it one step further by finding things I didn't even see! I highly recommend this company. Thank you Mill City Cleaning!

Jacy Brannen

The experience was overall 10 out of 10. I really appreciated the thorough job that they did. They really went above and beyond to exceed my expectations. Above all, their customer service was the most memorable part. Thank you for what you do Mill City Cleaning!

Renee Lego

We are very happy with Mill City! My boys think they are best we have ever had... and we love the fresh clean smell! They ask for feedback and make modifications for our cleaning needs. Highly recommend!

Christine Radzak

I am very impressed with Mill City Cleaning. We’ve recently started using them for residential service and were very pleased with the results. They cleaned places I didn’t even know existed. My house looked and felt great.

Rick Poplinski

We have built homes for 25 years and have hired many cleaning services. Mill City Cleaning is our #1 choice. They are prompt, professional and thorough. We highly recommend Mill City Cleaning.

Erica Onsrud

Great experience and great results with Mill City Cleaning! Professional from start to finish for a deep clean project. The team was on time, super thorough and the quality of cleaning was top-notch!

Jackie George LaLonde

Our two ladies do an AMAZING job! They clean our house every third week and it feels like a deep clean every time. We are very impressed and happy with the service of our cleaning crew!!

Brian Gallagher

Hired Mill City Cleaning to clean my home and I couldn't be happier.; they did a great job from start to finish. Prompt, professional and they left my house pristine. I'll vey likely never clean my house myself again!

Allison Marshall

Always on time, we get a reminder before every cleaning, crew is professional and friendly and my house looks great every time! Mill City does a wonderful job!

Matt Engen

Mill city cleaning has been with us for the last 6 months cleaning our home. I highly recommend them, the cleaning is very thorough and the service is excellent.