Reviews of CareCube. (Hospital) in New York (New York).
CareCube
7404 5th Ave, Brooklyn, NY 11209, United States
Description
Information of CareCube, Hospital in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of CareCube
COVID Test site. Line was quick and they are very friendly and professional. I’d recommend to everyone. Five stars!!
Fantastic staff, every single person in this office was absolutely phenomenal and beyond helpful. Service was the best I’ve received. Highly suggest visiting here!! Amazing staff!!
I’ve had to use the facility several times. The staff has always been pleasant and efficient. The process is always fast and pleasant. Today I was assisted by Roma and Ejona. They went above and beyond to help me. I am very thankful to both of them.
We tested at the MYRTLE Avenue walk in location and were impressed by the attentive staff and sensitivity toward the elderly. They were actually on a break when we arrived but let us wait inside and had us fill out the application form while we waited, to save time. We paid for the the 8-12 hour results option and for them after 7 hours. Highly recommend this location.
I came to this location for PCR test. Quick and efficient service. Thank you
Very efficient service! Andrea helped me at the front desk, she’s very nice and very well informed. She explained everything in a very simple way and the entire experience was smooth and quick.
Best Covid testing site I’ve been!
Very caring staff. Quick testing even with a line around the corner of the building. Thank you all so much for everything you do for the community.
Super friendly staff, clean office, quick test
I am extremely happy with the service, glad I went there!!!
Busy place but they are efficient. I waited about 45 min as a walk up to get COVID tested. Once inside it’s super quick and they have great service. Would highly recommend.
They have a great system. The line was long outside but once you’re it is smooth sailing. So organized and efficient. The girl who did my swab was so quick and didn’t leave me with any pain in the back of my nose like other times. Thank you!!!
Great staff , quick visit, and they Answered any questions I had regarding my visit. Highly recommend
Great staff and service! I was traveling and I got my covid results in under 24 hours! Definitely highly recommend this place if you need a covid test asap!
The people at this place worked amazingly. The line was long due to COVID and traveling but they handled everything safely and professionally. Nurse calmed me down when I was nervous and they took great care of my kids as well. I received results in 10 hours. AMAZING.
Great and extremely reliable place to obtain quick and accurate COVID-19 testing. The results were extremely quick. Fantastic staff that’s caring and courteous. Highly recommend to everyone!
The process was easy and the test was simple but to get the results is difficult, i had a test with a friend at 1 pm he got his results by 12:30 am and I didn’t, so i called them around 1 pm after 24 hours has passed the lady told me someone will call you in few minutes to tell you the results. Called back in an hour the next rep said it will be delivered before 5 , its past 5 and they don’t answer phones after 5pm .
The waiting time on the phone is also ridiculous ( 25 minutes) .
I will say schedule an appointment with nyc rapid test sites mush better .
Honestly one of the greatest medical staff I’ve dealt with. Overall great people. They are very quick and efficient. I drive all the way from Harlem because they’re professional and kind.
Went for the first time. Staff was very nice and the office was well organized. I love that a lot of your tests are done right there. A much better place than the USA vein center.....
This office was excellent!
Very organized line to get the Covid19 tests. They use the ipad (3 ps) outside of the office, so people can register while waiting on the line.Staff are extremely helpful and friendly.
Would recomended to everyone!
Very friendly and professional staff. Everyone had a smile and were willing to go above and beyond to make sure I had a good clinical experience! I also watched the team do an awesome job of explaining everything to me and other patients waiting in line. Awesome job Alex, Stephanie, front desk staff and, Vaneska(?).
This is a great place to get a covid test If you are traveling!!! Got my results in less than 24 hours/ highly recommended!!!
Busy place, waiting time was one of the issues. The doctor did spend a decent amount of time to explain questions I had asked. He also makes sure we understand what’s going on in order to move forward with different procedures. I only wish the waiting time was a bit less, but besides that I would say you are in good hands
Very efficient and well-run COVID testing. Got results same day. Thanks :)
I went in for a rapid test on a Tuesday afternoon with my health insurance and on the next day Wednesday morning I got my negative results back' I love the friendliness and professional staff at this clinic!
The staff are so efficient and thorough. Very clean facility. The weight is not that long and their very quick with a turnaround on the PCR. An excellent place to come get tested!
Clean, safe, efficient and super organized! I am so impressed by this clinic, and grateful to the kind, friendly professionals and medical technicians who run it. I needed a Covid test as a work requirement, and was able to take care of it quickly and without risking my health. Excellent protocols!
We arrived late with other CareCubes closed. Everyone was super nice and helped us get a test for my son’’s last day of school. Roma, our nurse was a true angel. Thank you so much!
Very streamlined and professional, the online form was easy to understand, the staff were friendly, courteous and professional and I got my results within the hour, thank you!
Roma and staff were very professional and very friendly... I won't go any place else
I went to the bay ridge location. Staff was extremely
nice and helpful. Kayla was so gentle with the swab test I barely felt it. Thank you! <3
Excellent service. No wait, polite professional service from the staff.
Super quick testing with wonderful people. Aside from a brief wait on a line, I was in and out in a few minutes.
So very efficient, clean and professional. Dr Patel took great care to explain the different types of tests and conducted the testing procedure like a true professional. Highly recommend!
Had an amazing experience with Ms. Patel. The whole test took no longer than 10 minutes (waiting on the line included)
The staff was extremely helpful and I was in and out. This is now my third time being tested by Ms. Patel and I don’t have a single complaint. Migdalia at the front desk was very nice and professional. I highly recommend this place to anyone worried about having the virus.
Fantastic profession rapid service. No waiting. Was a pleasure to come here for testing.
The people were professional and courteous. They put the patient at ease and answer all questions.
I wish they had told me to fill out the questionnaire online when I called. Had to wait a while, but everyone was very nice, friendly and knowledgeable. This was my 4th test and Alexa was wonderful.
Very friendly staff. The doctor was very nice and had a thorough conversation with me on all my questions and concerns I had about my health. Definitely recommend this doctor.
Ahsan was very helpful & directed me throughout the whole process. The process was quick & easy. Everyone was very professional & helpful. Definitely recommend this place to everyone.
Looked at a numerous testing sites in the city and Brooklyn. This one by far had the most courteous staff and efficient testing. Signed up on my phone and waited for my name to be called outside. I was in and out with no hassle and got my PCR results back very quick while all the other testing sites were telling me two weeks. I will be coming here for all my future tests.
This was one of the most fun and interactive experiences I’ve had in a long time in this quarantine abscessed lifestyle. The whole staff is great especially the guy who did the test very safe very careful five stars amazing job I recommend everybody should get a Covid test
Come early because the line grows very quickly but the staff is very courteous and has you in and out. Rapid turn around time for people traveling (or “traveling” if you just want the result sooner 😉). …
Wonderful experience using there service. Rapid COVID-19 test with results within a 24hour period. The staff is very friendly and helpful. I will use there services again.
It seems like it might be a little disorganized at first, while you're waiting in line on the sidewalk, but the whole staff was very friendly and professional, the line moved quickly, they enforced social distancing everywhere, and the nurse who administered the test was VERY gentle - mild discomfort was all I felt. And the facility inside was very clean.
Very clean knowledgeable staff friendly and I will take my kids here any day!!
Tacking the cover test was a good experience the was patient to my needs I was very satisfied thanks
They whole stuff is so nice!! Front desk is very helpful and a very nice lady, Patel thank you so much for easy COVID test!!
Best service. I had a plane and supervisor helped me out with the PCR test results really a lot. Thanks to him I got my test results on time, thank you very much
CareCube came through for my last minute request for an on-site rapid test and made the whole experience very seamless and very professional! I would HIGHLY recommend to others for work requirements that need onsite rapid testing. So happy I found them!
Super friendly staff. Very organized and professional. Shoutout to Israel who performed the swab test on me. Would definitely recommend for anyone looking to get a rapid Covid test.
Exellent place they take good care of you from head to toe! Well organied Very friendly staff people you always want to be around just a little waiting time but, again excellent people.
Very quick friendly staff great service come here for rapid results thank you alexa
Te place is ok but some staff that do the tests are not doing their job in a professional way.....some of them need to be re-train.....
.I went to do the test with a friend and i was put in a room and my friend in a different room....
The lady who collected the sample...kept pushing the swab all the way back...and kept pushing..and pushing..
.i told her she was hurting me and got mad...told me not to move.....my tears came out....it really hurt me.......I had pain the next day.....
I asked my friend and she said the lady who collected her sample was nice....inserted the swab and did circular movement...did not feel any pain or discomfort......
I was in room 1....
If someone from that place see this please train your employees......
I know is not all of them.....
But please is not ok that that lady does that to people.........she is getting pay so she needs to do her job better....
Came here twice already 5th Ave an they are very professional and quick would reccomend all day everyday.
I love the service the office provides they always make me feel VIP, I walked in and got seen right away Payal and Dr. Mittal made sure I’m doing okay and gave me the right medication and nutrition diet for my health. It’s been 2 weeks now and I feel great.
Dr Payal is caring and very thorough. The intake people and staff are friendly and very helpful. These are hard times and this is a great clean facility Will be recommending This review is by CAROL CAPRIA
The crew was so helpful and friendly. We felt really comfortable and well taken care. Thank you!
My first time to this office the doctor was nice and also they have friendly staff...
I had a morning appointment and had to go to work. The staff was accommodating with my schedule to see the doctor in a timely manner. Dr. Mittal was very kind helpful. Overall a good visit.
Care Cube was wonderful! The people were always kind and very professional. The place was a well oiled machine! It was very clean too. I referred others and they were equally pleased with Care Cube. Thank you for all your help!!
Friendly staff, helpful and very professional. The nurse was sweet and gentle when she pulling blood sample for testing.
Staff was super efficient and friendly. Jessica was great! Would gladly recommend!
Smooth and fast testing. The whole process took about 35 mins for a drop in. The actual PCR test wasn’t that or an uncomfortable experience. Looking forward to getting results back within 2-3 days.
*Update: got results back in 24hrs
The initial feel when you walk up is that this place is bootleg. After you get past the gentleman getting you logged in and taking your ID/Insurance card, the staff is great. They got me in to see Edwardo who took my Med info and Israel Who actually administered the test it was great. The facility is clean and they get you in and out.
The staff was professional and INCREDIBLY kind. Thank you so much for always being amazing.
Carecube has been very efficient and helpful with COVID testings especially for travel. I can rely on them to deliver on time and make the testing process easy. Customer service is also excellent. Highly recommend!
The staff was very friendly and accommodating. Dr. Rupali took my covid test and was very professional and nice. It could have been better organized, especially due to the large crowds. There was no particular order of admission and names were called out by the staff from the door. They did give water to the waiting queue so that was nice!
Everyone was so nice and helpful. From arrival l to departure was maybe 25 minutes. Clean and efficient!
Roma was incredibly helpful and cool and saved us with a quick pcr test so we can travel to germany tomorrow. She also laughed at all our bad jokes. And we were in there for a while, so she deserves a raise...
Roma and this place are awesome.
Went there to get pcr very nice service quick and friendly 👍🏼 …
Great experience for something uncomfortable.. Ahsan did a great job getting us in and out in a timely manner.
Nice people. Not a lot of space, so you’ll be waiting outside for a while if it’s busy.
Carecube was amazing!! I was stressing so much about my PCR test and I received my results within 36 hours. There was a wait to get in for testing but other than that they were super quick. Especially if you are traveling let them know they will try to give you your results as soon as possible. So glad I went here.
It was nice it wasn’t very long I had to close my eyes a little bit⚾️
Fast processing and the tester was super friendly and kind, even though they keep him in a windowless room all day.
I use CareCube fairly often for COVID testing. They're much closer than the H+H or CityMD locations for me. When it comes to the task of doing the test, and getting me the results they're great. I have always had a positive experience once I make it in the testing room door.
There was an incident where they claimed my insurance did not cover the rapid, so I paid upfront and got a receipt. I filed for reimbursement with my insurance company, and am awaiting their response but I have not had any issues with subsequent rapid tests. I was also once billed for "contraceptive counseling" instead of covid testing and never heard back from them after leaving a message with the billing department.
I've had about 5 tests conducted at this location, some PCR some rapid and I have stood in several different formats of line outside. The line system is a mess and there isn't posted guidance. The outdoor staff CAN be helpful but there's always a lot of miscommunication and confusion about where patients should be or what they should be doing. Maybe a sign under the overhang area that says "if you are past this point, please go to front of building" should be added, probably in multiple languages? Also, social distancing for patients in line needs to be better enforced especially as the case numbers climb.
The doors never open to patients at 8am, and the first tests normally are not conducted until 8:30 to 8:45. Which can be fine, but I feel like posting that somewhere so that patients can make better informed choices on where to go to test. The standard wait time I've had is 1-2 hours, however I know other people that have gone at off times and were in and out in 20 minutes. The addition of the outdoor heaters to the line has been great.
Overall, they're fine and they do a good job for the testing itself, and I get my results fast every time regardless of what kind of test I take. I'll probably stick with using them because of how close they are and I genuinely think they're trying the best they can under constant pressure and difficult circumstances. A huge thank you to all the staff here.
Incredibly kind staff, very very quick process! Everyone was very professional and helpful and I was in and out very quickly.
The staff was nice, the facilities clean, and the process easy. Thank you!
The doctors at this clinic are superb really thorough you can tell they really care about their patients. Dr. Payal is a godsend never seen a doctor that takes care of her patients like she does her analysis saved my life and from what I hear I'm not the only one she saved
The young man Hasan did a great job getting us through the process. Thank you very much
Everyone was absolutely amazing, friendly, and fast! Alexa and George made the experience extra great. Thank you.
They originally ran out of rapid testing kits, but Alex was great to us. He gave us his number and let us know 5 minutes later that they were getting more. Thanks Alex and carecube! WE NEGATIVE BOY!
Very friendly staff (best staff in bay ridge) Especially Francesca, I didnt feel any pain at all
people are great, Rihana was great, however,
place have no ventilation system in place , not in the closed rooms or the hallway, could pose a health hazard to staff and visitors
Quick and (mostly) painless COVID testing! The staff at the Bay Ridge CareCube were all extremely pleasant and professional. Very competent operation all the way around.
I have heard so many unpleasant stories about the corvid 19 test and it made me reluctant to take it. I had to travel and had to get a pcr test and someone recommended I try Carecube. It is Clean friendly environment and my experience was very pleasant and it was no way as discomforting for me as the stories I have heard. I recommend you try this place clean, fast and pleasant.
Very thankful for this doctor, helped with a health issue I had and I’m feeling better then ever now yay !
Excellent service and attentiveness. Very professional, respect & kind.
Soo nice people on the office e comfortable,fast thanks for every body
Sheinette Williams administered the test quickly and was very professional. Very happy with our experience.
Ashan was a very nice employee, this is a great place to get tested 100% recommend
We did the COVID test here for travelling. Rehana is really nice and helpful!!! The clinic is clean and well organised. Definitely recommend
In these times of high stress and fear tHe staff was amazing, Friendly, professional and efficient.
It’s easy and don’t takes time you really so nice guys thank you a lot
Very well set - up as to not be close to any other patients. Very quick, very thorough , and very pleasant.
The staff was very nice and helpful. It was a very good experience.
We went to get a rapid Covid test for our toddler. It cost $125. Even though they put the swab all the way up his nose, they were so gentle, he didn't even feel it. You can take your kid here.
This place is really good make sure you see Hasan outside he is great !
Had a great experience. Results come quick!
Very efficient place with nice folks. Israel swabbed my nose. He was nice and gentle, but the swab does tickle.
very fast and efficient. friendly staff. accommodating.
Quick, easy; and the nurses and staff were so warm and welcoming!
Professional and nice Nurse/nurse , easy test, Thank you Ms.Shelnette for your professionalism.
30min result .
Highly recommended.
Rehena and the entire staff was so nice and professional. The Covid test is quick, painless and easy!
Incredible team! Patient and very friendly! Fast service!
Abdul was a wonderful gentleman. I wish there were more of him around! Thank u abdul
My mom is followed by Dr Mittal. The staff is very helpful and understanding. They understand that I am not usually able to attend ever visit with my mom and do everything to help visits go smoothly. The transportation staff has been especially helpful to us.
Friendly and efficient staff. Raehana was very pleasant and made me feel comfortable, entire team made it a fast and easy experience.
I was seen by Payal. She greeted me with a smile, listened to my concerns and took good care of me. She was knowledgeable and explained everything to me. I reccomend seeing her. She’s the best!
Great for rapid covid tests. Ahsan was very helpful. And helped me get through.
The easiest Covid testing experience that I have had!! Signing in with the code is SO EASY and the staff is extremely accommodating!! Shelnette Williams administered my test with ease! I was very impressed with how gentle it felt, and she was super friendly throughout the process! Thank you so much, CareCube! If I need another test, I will be back!!
My experience was awesome here.staff was really kind to me.
I went here for a rapid COVID test on the recommendation of my doctors office. They were busy and at least were letting people wait. City MD on 4 Avenue and 87 Street were not taking names unless you got there around 7 am. They told everyone to come back before 7 am the next day.
I had a great experience on this visit to CareCube. Hassan who was at the front door was AMAZING! He greeted people, was pro-active to move the line, explain what was going on and showed a genuine concern for everyone’s well being. Hassan was a stand out, showed genuine concern for everyone and in my opinion should be managing the operation.
Actually all the staff members I dealt with were nice. I did not have a long wait, there is a QR Code you scan, fill out the form and then when you’re called you provide ID. A few minutes later I was inside, they have about 4 rooms and the process was very organized. Once inside I was in and out in about 10 minutes. I had my results emailed to me about 30 minutes after I left.
I would highly recommend CareCube on 74 street and 5 Avenue for your COVID testing needs.
Appointment not needed. Line will seem long but moves fairly quick. Results for pcr Covid travel test available within 24 hours
Alex was a calming presence and really GREAT at his job. The test was gentle and administered with great care and ease. Thank you
Clean, quick and nice people. Worth the time and money.
I received the result in record speed😅, very high treatment by the whole team, thank you very much …
Very efficient could have been a little more organized with information and directions
The staff was very helpful answered all of my questions very understanding.
Roma was super helpful and fun and kind and may be the reason we’re able to go to Berlin! Everybody thank Roma!
Friendly staff, clean space and quick turnaround.
it was a great experience,the team was helpful and friendly
Did COVID test! She did a great job with making me comfortable !
I really appreciate these guys and ladies. Great job!))
Alex, working the door and check in is an unbelievable asset to this place! His calming presence and communication skills are remarkable. He should have a HIGH LEVEL customer relations job wherever he chooses to work!
Quick helpful, informed staff across the board.
Hussain help so much he is really good. He is so polite and humble
They do COVID testing required for travel - the service was fast and friendly!
Patel were very nice when i did the covid19 test exelant service.
Alex was a cool guy and made us feel comfortable with our experience!
Patel was great. It was painless and quick. Highly recommend.
Rahana was excellent and took care of my family well.
Superb place, Rehana was wonderful, Migdalia is a DOLL, and the rest of the staff was very accommodating. The test is NOTHING! Relax and be safe. Thanks Care Cube!
Great staff. Friendly and helpful
Papel was great and did my COVID test fast and as painless as possible!
Rayhana (sorry for the misspelling) was very pleasant and professional. She explained the entire process and answered all of our questions.
Israel was very helpful and made the procedure super easy.
It was great and the MA really knew what she was doing !
I've been a patient of Dr. Mittal for 20+ years. He has kept me healthy and alive for all these years. However he has a lot of patients and the wait time is sometimes annoying.I keep his personal cellphone number to let him know when I am unhappy with service from his employees. He shows a great deal of compassion and concern.
Israel was very accommodating and friendly. As well as the entire staff.
They were very quick, efficient and kind!
It was fast and they were all amazing!
Very nice and professional staff,
Great service and adorable employees.
Alexa Colon took care of us. She is great!
Alex was super helpful, funny, and patient! Give this man a raise!
Quick and easy. Really nice people
Quick and painless, very friendly staff.
Got my testing done in 2 seconds! Thank you 💕 …
My mom had an appt scheduled in this office to which she had no idea what for. My mom is one of those moms who is afraid to ask questions. I called the office earlier today and spoke to someone named Bianca. She was very pleasant and did not get aggravated with the 1 million questions that I had. I called multiple times and every time I asked to speak to her and everytime she sounded happy to hear from me. Love love love when offices have pleasant reps on the phone! Their call center overall has improved though the wait time is still pretty long but its something I can deal with knowing I can always have my mothers information on hand. Most of the girls are nice but I will definitely stick to my favorite.
Rihana is the best!! Everyone smiling. The while thing took about 10 minutes.
Regaña and hadleigh were very helpful
Hussain did a great job everyone 6feets apart
Wonderful, Excellent, Great Job!!! Very smooth!
Quick and easy. Friendly staff.
Krupali was friendly and administered the test quickly
Kind professional helpful service
Patel
Was very good
Thanks a lot
Good very helping thank you
Rehana was swift and made the process very simple and convenient
Fast and friendly and very Organized
Rehana was excellent with my son! Clear communicator and gentle and quick with the swab.
Professional, cheerful and helpful staff!!!
Quick, friendly and very clean!
Staff very friendly and nice!
Karen and shantel best doctors
Fast, kind and smooth service.
Krupali did a great job
Doctor Mittal is highly dedicated to what he does and very caring for his patients. Will always go out the way and take the extra mile to make sure his patients are taking care of correctly and fulfill all of their needs. Most definitely recommend him as one of the best cardio doctors in New York.
Everything is excellent here
Patel was perfect! Will recommend!
Quick and efficient service.
Wow amazing service!!
Wonderful quick and easy
Rihanna was very nice.
Friendly, quick and helpful
Easy, efficient, and friendly!
Hassan was extremely helpful!
Great service 😁 …
Great service!
Great service
Good service
Keyla was good
Rehena was wonderful!
Keyla was great
Hussain is good
Very fast.
Quick and easy!
Quick and professional!!!
Great, fast
Alexa was Great !!
Life saver
Good
Good
Excellent service, they gave me the results quickly and they also sent it to me by email. They are the best and fastest in New York. The staff is very friendly and they treated me very well.
This was my first visit to Dr. Mittal's office. I am very satisfied with my treatment from all the front desk staff, medical assistants and doctors. They had juice and sandwiches in the waiting room and movies on the tv for entertainment in what do you expect. I talked to Pierre about what tests I needed to do and what my plan would be. They are very caring at this clinic and make sure you get the evidence you need before making any decisions about your care. That took a bit of time, but it felt good to know that they were being very careful with my care. I had to speak to someone again about my results two weeks later and I spoke to Dr. Mittal directly. He was so kind and sincere about his concern for my well-being. I really enjoyed talking to him. He also included my family members who were with me in the discussion of my medical plan so that everything was crystal clear. Communication between the staff, the doctors, myself and my family was excellent and while I hope nothing happens that requires another medical visit, I would definitely do it. I would return to this office again in the future. I recommend this office!
Excellent service