Reviews of Sacred Heart Emergency Center. (Hospital) in Houston (Texas).
Sacred Heart Emergency Center
9774 Katy Tollway, Houston, TX 77055, United States
Description
Information of Sacred Heart Emergency Center, Hospital in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Sacred Heart Emergency Center
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Sacred Heart Emergency Center
Jessica D
Efficient and thorough service. Came here when my husband suspected a broken ankle after an accident. We were taken care of and were in and out in less than an hour. Space was clean, comfortable and rooms were spacious. Thank you all for your care.
Jennifer Legalos
As far as ER visits go, this was the best I’ve had in the Houston area. Little wait time to be seen, test results arrived quickly, and all staff were friendly and personable. Compared to my 5 hour wait and diagnosis of “why are you here” from a previous ER visit at a hospital, this was wonderful. I will never go back to the hospital ER if I have urgent needs.
Britney Dobbins
The way I was treated was unlike any other urgent care or doctor’s office I’ve ever been to before. The staff was extremely comforting and accommodating and made me feel at ease and like I was in good hands. They kept me updated on where we were in the process and I was in and out in no time. I will only go to this urgent care, when needed, from now on.
Candice Carbone
Sacred heart was a blessing! We had to go in an emergency situation, and received amazing care and attentiveness. John was particularly kind, with a very calm and patient bedside manner. We had another nurse as well who went the extra mile, and our doctor was thorough; each nurse/doctor seemed personally invested in our care. Sacred heart saved the day and as we all know, there are plenty of 24 hour ER’s, but it’s the staff who make the difference and they have it.
Bryanette Travis
I got in and was seen by a physician pretty quickly. The doctor was very nice and treated me appropriately. I appreciated how he listened to my symptoms and treated me to help me feel better soon.Thank you Sacred Heart!
Armando & Alyssa Segura
Dr. Dubey & Nurse John were by far THE best team I have ever come across. They took great care and made my visit easy and comfortable. I highly recommend this location and team!
Paige Thakkar
We brought my father to this location due to extreme head pain. There was virtually no wait and the treatment he received was effective and efficient. The staff was friendly and the doctors seemed capable. Would recommend.
Romo
Brought my dad here and the staff was quick, informative, and very professional. The doctor was straight to the point and a great listener. I appreciate the overall treatment given to my father.
David Kamrath
I had an incident that needed immediate medical care. I chose Sacred Heart because it had been recommended to me by a specialist in the event I ever needed emergency care. I did not have a long wait, everyone was very professional and I was treated by a doctor, not just a physician’s assistant. The doctor was very thorough, resolved my problem and followed up the next day to make sure I was doing well.
Marie Thome
I have used the services at Sacred Heart on several occasions. I have been very satisfied with the doctors, nursing staff and office staff. It is clean and it has up to date testing equipment.
amy welty
The doctor took his time to go over everything with me made sure all my questions were answered and I was in and out quickly. Very friendly staff that was helpful and skilled. I had a great experience.
Juan Matheus
Best service I have even had. I am very pleased with the personnel and the facilities. Prompt tests and results. I would like to send my gratitude to Dr. Suena, Shannon, Anthony, Richard and Gloria.
W680 HL
I have been taken care of twice now by Dr. Sue and his staff. Both times they have been excellent in taking care of me. Highly recommended.
Jocelyn Cooper
I live in the area but if I didn’t I would still make the trip here. I’ve seen Dr. I’m twice as well as others. They all listen. They are all very thorough and compassionate. That includes the front desk and medical staff. I’ve come here at least 4 times for myself and have brought my daughters as well. Not once have we ever waited more than 5-7 minutes to be seen. That included peak times during Covid. Additionally this facility is beyond clean and sanitary. Outside of my primary care physician this is the only place I prefer and will go! Outstanding care and outstanding staff!
Kellie “Kellz Marie” Thomas
I am so grateful for the doctors here! No matter how big or small my issue they are there to help. They listen and make sure to check all bases and make me comfortable with the end results. I don't take my kids anywhere else!
paula guillot
This is my 2nd time to visit. I was extremely pleased with the service and care I received. Everyone working there was polite, professional and concerned about my health issue. All my questions were answered. My health issue was diagnosed and explain very well to me by Dr. Szema. Unfortunately they no longer accepted Medicare but I gladly paid for the great service and fast attention that I received. I will definitely visit Sacred Heart ER in the future!
Tina Pleasant
I had been to 2 ER’s before I found Sacred Heart , they accept Medicare & BCBSTX. From the moment I walked in everyone was so caring and positive. They ran CT with and without contrast scan on my Abdomen and found Diverticulitis. They did an X-RAY
If my spine which showed a possible fracture. They gave me 3 RX’s and the reports & CD to give to my Neurosurgeon & Gastroenterologist.
They gave me IV fluids and a shot for pain. Marilyn RN did the scans she gave me warm blankets to make sure I was comfortable. I didn’t get all the names but All the Gentlemen were awesome. Dr. Su was thorough in explaining everything. I’d give them 10 Stars if possible. The entire experience was so positive. I highly recommend Sacred Heart! Thank you for taking such great care of me. God Bless Sacred Heart.
Art For
Highlighted recommended. FRIENDLY STAFF!!! DOCTORS TAKE CARE YOURSELF VERY IMPORTANT. ONLY ONE THING, IF YOU HAVE BAD EMERGENCY THEY WILL SEND TO A FAR HOSPITAL OUT THE TOWN.
SO GO STRAIGHT TO HOSPITAL E.R.
Christina Taylor
Clean facilities, caring and kind staff. They were thorough and professional. Very pleased with my experience here. I will definitely be telling people to go there.
Jay Gamble
I came in and the people there were great. From the check-in process- the young lady was very nice and quickly admitted me
The nurse was a great resource. He explained everything to me and had me at ease
The other nurses/techs that came in, were all personable and easy to deal with. Even during the CT/MRI process.
Doctor came in and sealed a great experience.
I really hate I don't remember everyone's names directly but for my first experience at sacred heart on a semi-urgent issue- I'd definitely tell others to stop in
Sthuniongirl Bates
I am so happy I accidentally stubbled upon this place as I was looking for urgent care facility. Staff was kid and it gave me the small town doctors office feel
Z H
They act fast and explained everything to us, I really appreciate that they were open and working that night❤️very professionals.
Its Jimmyxx
Amazing Staff , very friendly and respectful. They understand and care for you and your health! Dr M. Is great at his work, as he is very detailed and professional with his patients. Nevertheless you will never be waiting long for hours on end like other emergency rooms! Definitely recommend 10/10.
Mike
The staff here are very attentive and make sure you fully understand your diagnosis. Came in with gout in my left foot, took two shots and few hours later I am feeling much better. The process was quick and the facility was very clean and comfortable. Highly recommend!
Ashley Hernandez
I have a toddler and we were placed in a room that had quite a few activities to keep her entertained while we waited. The wait time wasn’t long, and the nurse was excellent as well and gave her some stickers and a ring pop after her visit. Doctors offices aren’t my toddler’s favorite, but the staff and the room we were placed in helped my little one feel comfortable instead of anxious and fussy.
That being said, I thought it was an urgent care based on the reviews, etc but it’s actually an emergency room, so just be aware of that (for insurance purposes).
Rocio Quesada
Amazing experience , personal were awesome , kind and professional! No waiting time and excellent service !
After horrible experience in memorial Herman hospital and long waiting time.. I am so glad we found this ER! So thankful for all the good care !
Matt Kiehl
Great facility with great care. After going to Memorial Herman ER - crowded, dirty, hours and hours of waiting - Sacred Heart was the exact opposite - spotless, friendly, fast service, great communication by nurse and doctor alike. Highly recommend!
Tecole Smith
My 9yr old son was hit in the eye with a hockey stick. My son was pretty nervous about going to the emergency room. Doctor Mark Im and his team were extremely helpful and concerned about my son’s well being. This is the first time that I felt completely secure with my choice of business and care for my family. I would recommend anyone this place of business. You will leave feeling warm, heard and taken care of.
Thank you Doctor Mark for your urgency in caring for my baby boy. You have clients for life!
Kristi Hyzak
Sacred Heart is a great place for fast emergency medical treatment. The facilities are top notch. Always extra clean. They are upfront about being an ER and not urgent care, and charging as an ER. We have always received great medical care here from x-rays to an eye injury.
Diana Hunt
So many good things to say, they are very clean, kind, and helpful! The medical staff and receptionist are very thorough and treated us with respect the whole time.
Brooke Naumann
This place was fast, easy and friendly. They come in and did what need to be done quickly and made sure I was taken cared of.
My ear piercing was infected. I felt very taken care of even though it was painful.
Dianna Guillen
Great center and staff!
Dr. Mark Im and his staff were attentive, compassionate, and had excellent bedside manners.
The front desk gave me clear instructions and was happy to help.
Sondra Heugatter
My family has been using Sacred Heart EC for the past 2 years and we can say that it is highly efficient. We are so glad to have it in the Spring Branch Area to meet our healthcare need. Dr Su, Anthony, Peter and Tricia have been awesome and so kind and took great care of my husband and myself. Thanks for your continued care. We really like your nurses and your receptionist as they are extremely professional and kind.
Monica Forero
Sacred heart is the best out there! Their medical team is consistently efficient, knowledgeable and very kind every time I visit. Highly recommend! Thank you Dr. Szema, Tricia and Kim for taking care of me!
Anita Alberger
They were so nice & attentive! From the front desk, nurse and the Doctor they could not of been nicer! I immediately felt better knowing I was in good hands!
David Jennette
Great staff. They are professional and efficient. I highly recommend this facility based on a number of experiences.
Anita Holloway
Sacred Heart is the place I prefer to go in an emergency. It is clean, staff are professional and caring. I was a little disappointed I was too dehydrated to get any blood work or IV fluids I needed today. Other than that, my visit was as expected.
GMax Ranch
Top notch operation. Very efficient and friendly. Highly recommend.
Andia Yazdani-Beioky
Excellent care. Doctors were very thorough, facility was clean and well equipped, and staff were kind and attentive. I was seen by the doctor right away. Highly recommend this location.
amanda briggs
Sacred Heart has always been so wonderful to my family. Doesn’t matter if it’s the little things or big ones. They make you feel welcome. Easy to get in and out also.
Rebecca Santos
Super fast, thorough & detailed! They answered all my questions & were very nice as well.
Charlie Suarez
Best crew night or day, as I’ve been here twice, each time it was caring and fast help, and very detailed description as too what will be done and your results.
Gabrielle Gonzales
It was my first time here and the medical team and doctor made it an amazing experience. The doctor took his time with us to make sure we were fully aware of our diagnosis and how to treat it. They were all patient with us and went above and beyond for us. Thank you, team!!
william geiger
I arrived at Sacred Heart hospital last night doubled over in pain and vomiting. I was seen immediately, examined and treated for my symptoms and was then promptly taken down the hall for CT which confirmed the examining doctors initial impression that I had a kidney stone. The doctor explained everything in careful detail including my options and the likely courses I could follow. Everyone who participated in my care did so with kindness and an efficiency that exceeded anything I have ever experienced at any emergency facility, either when I was the patient or when I was accompanying the patient. Let me again say thank you to everyone involved!
Adriana Hernandez
Sacred Heart ER was wonderful. The staff was very attentive and I felt really cared for. The facility was extremely clean and I had a good experience. Highly recommend this ER.
Christina Scharf
Staff is super wonderful! I recommend to all my friends & family!!
D'Arby Garza
This location is great! The were incredibly sweet to my 2.5 year old and even gave her a cute little teddy bear at the end. It was so clean. Her nurse, Sheila, was kind and explained everything thoroughly. Her doctor had two kids and was very reassuring. The receptionist was very kind and clearly remembered us when we were leaving, as well!
Teta franklin
I have used them twice now when really sick. Both times I was transferred to Memorial Herman. I feel completely confident with their testing, equipment and staff. It’s much nice than waiting at the ER.
Kimberly Smoots
Great experience, staff was friendly and competent, and everything inside looked welcoming and clean! The service was quick and done well. I felt I'm comfortable and relaxed to ask questions, while staff explained every procedure fairly well. I am nothing sure if they take my insurance so not sure about the costs, but that was a risk I was willing to take. Now, I am just waiting for my stitches to be removed. Will keep you posted, but overall great experience.
Lisa Taylor
I would recommend Sacred Heart to all my friends, family, and anyone asking for a recommendation to go to an ER. They were extremely professional with a personal touch, and efficient. We were not there for hours, and we were seen by the doctor within twenty minutes. Kelly at the front desk was very knowledgeable, accommodating, and professional. We could not have asked for better care. Total time in and out was approximately forty minutes. Awesome service!!!
Elizabeth Eggleston
I cannot say better things about this center. I was sent to a nearby ER and was told the wait would be 5 hours + and there was hardly room to sit down. I called Sacred Heart and spoke with the friendliest receptionist who confirmed they had all the CT scan and blood work abilities I required, accepted my insurance, and confirmed there was no wait at that time. I promptly drove over there and was in a room in less than 5 minutes. The staff, nurses, and doctors were beyond friendly and helpful. They brought in warm blankets, everything was very clean, and my dad who came to join me appreciated the snacks and tea in the waiting area. I can’t say enough great things about this facility and level of care. I highly recommend them. Dr Nahm is incredible.
dunk23nc
Kellie was very informative before my wife & I came into the ER about how we would be evaluated for COVID. The entire staff was very friendly, knowledgeable, professional, & provided great bedside manner. Very pleasant to see these days. Dr Mark might be the coolest & nicest doctor I’ve ever met. He really knows how to take care of his patients, and reassures you that he is on your side. Great experience
Adam Steinhardt
This place is simply wonderful. The office staff is always professional, friendly, and prompt. The nurse I saw was extremely attentive and well spoken, and the doctor was knowledgeable, professional and efficient. The facilities are very clean, and they have great enhanced procedures in regards for managing their location during a time of Covid-19 outbreaks. Thanks for the excellent treatment!
Tangelia Whitfield
Sacred Heart is my go to for all of my urgent and emergency care needs. Every time I’ve been there’s been no wait time and the staff is extremely friendly. The doctor and nurses are very knowledgeable and take excellent care of their patients. I highly recommend Sacred Heart Emergency Center to anyone seeking urgent or emergency care.
BJ McFadyen
Great experience, everyone was safe, courteous and efficient, from check in with Kelly to an amazingly doctor and nurse! They handled my questions and concerns perfectly. Sadly I've been in the ER for heart issues many times this was an exceptional experience. What turned out to be a malfunctioning blood pressure cuff at home was treated with professional care and by the numbers elimination of problems. I left knowing there wasn't a problem and had the information and tools to follow up with my primary care physician. Excellent from start to finish.
Kayla Neuman
I recently had to visit sacred heart for some health issues. I'd like to thank the very pleasant and awesome staff for making my visit as comfortable and calm as possible. Amber and Sam were absolutely terrific with everything and doctor IM was great and had me feeling better ASAP. I do not wish anyone a trip to the emergency room but if the need is there this team at sacred heart is awesome and will take care of you!!
Jennifer Belk White
I was so impressed with Dr. Su and the whole team at Sacred Heart. My elderly mother had fallen and we wanted to get her checked out to be sure she was okay. Dr. Su took the time to talk WITH her, instead of AT her, and made her feel respected and valued. I feel confident in the level of care we received and would definitely go here again in an emergent health situation.
mandy briggs
Sacred Heart is the first place we turn to. The environment is welcoming. We have always been seen right away. The doctors are all so helpful and care about their patients. We have never had a bad experience. They make sure they answer all your questions and leaving you feeling confident you’ve had the best care. Even during stressful times the doctors and staff always have a smile on their face.
Nisha Gonzalez
Very friendly and fast service. There was no wait time. The nurses and doctors very attentive, knowledgeable and showed empathy. They provided updates and teaching every step of the way. I felt that my concerns were addressed fully and I received care that that exceeded my expectations. The facility was clean, spacious, and had all the equipment necessary to perform all testing and imaging in house. I am expressed and won’t go to another ER besides this one.
Rita Defloreo
As always, the staff is very professional and efficient. I would not go anywhere else for my medical urgent care needs.
Samantha
I had to take my husband here twice, once for an appendicitis and another time for a bad allergic reaction. The doctors are so helpful and were quick to help him. The front desk got him in quick and helped us with the paperwork if we had questions. The nurses kept checking in how him to make sure she was comfortable and when they had to transfer him, Monica the nurse was so helpful with making sure everything would go over okay because, due to Covid restrictions, i wasn’t aloud at the hospital. Such an amazing place to go when you are in time of need.
Control Freak
This is a well crafted, and welcoming facility. The interior is accommodating for any adult looking for care. The prices of a visit are fair for the service provided and keeps no illusion for what’s being paid for. You pay for the staffs expertise and the facilities hardware. This means fair prices on getting an X ray, without having medical insurance. This is a practice I highly support, and plan to rely on for emergency care. Continuing in my experience here I was treated by a number of staff members. Tricia and Stanley introduced me to a more than spacious room. Giving me notice of time and procedures that lay ahead of me. No waiting seemed to long or unreasonable. Shannon and Dr szema stood tall with valuable medical information and were willing to sit discussing personal past experiences with their own medical conditions. I found the staff personable and motivated to get their jobs done. Which is a great work ethic when treating others in pain. I’d say sacred heart is on a path to becoming valued healers of west side Houston.
Sue Berlinger
The doctors and staff are excellent! Very caring and professional. Dr. Su and the RN Jennifer, are amazing! Wait time was minimal. Have been here several times, and had excellent experiences every time!
dkb online
Excellent, quick service. Very knowledgeable doctors, nurse who put me at ease and very efficient, nice receptionist! Very clean. Would absolutely visit again.
Vu Nguyen
My experience at Sacred Heart Emergency Center was beyond extraordinary from arrival until departure. The receptionist, nurse, technician and doctor cared for me like I was family. Their process for admission and treatment was very efficient and provided communication throughout my stay. I will definitely recommend their services to all my family and friends and will be the first place I turn to for any future emergencies!
Natalie Swinson
I can’t say enough how professional and caring Sacred Heart ER is. Dr Im was very Thorough and caring to make sure he got the right diagnose.
Nurse Anthony was very caring as well. I had a great experience and would definitely make this my first choice for a ER visit. I also want to give a shout out to the Red tech Shannon ER tech Shirelle and front desk Kellie for taking great care of me also. I wish this had a ten star rating because that’s really what all these employees deserve.
Alejandra Perez
The staff there are incredibly kind. The service was quick and to the point. Everybody who worked there was so helpful. The front ladies explained everything from prices to services. The doctor himself answered all my questions with ease. He made sure I was knew exactly what I needed and wanted to know. He and the rest of the people there were very understanding of my anxiety as well, which is something that truly made me feel at ease and happy with the center. :)
Cecilia AN
I have visited Sacred Heart a few times. When I got Flu, and my daughter was sick , and when my daughter was injured. Nightmare situations!
When we went to Sacred Heart I immediately felt better - the facility looks very clean, and the lobby was inviting and warm.
Nurses and physicians were professional and kind! and the doctor did an excellent job taking care of my daughter!! They are very quick, attentive, kind.
They were knowledgeable and able to provide effective treatment.
Thank you guys !
Eileen Grupa
The best Emergency Room. The most wonderful, attentive people. They truly care and treat you like royalty. I highly recommend this facility. The staff goes above and beyond to take care of you. You feel like a part of their family. I can't emphasize enough the amazing care you receive. Absolutely the best!!!!
Saba Priscilla Felix
My husband and I went to Sacred Heart Emergency Center due to flu like symptoms. At first I was nervous about going to a new facility, but the staff at Sacred Heart were attentive, quick and compassionate. We’d heard horror stories of other testing sites, and I can honestly say this one is wonderful. We would highly recommend going here for any healthcare needs. Kellie helped us with all our insurance questions and took time to explain the entire process to us both. Dr. Mark Im is extremely knowledgeable with great bedside manner. I would recommend him to anyone! The nurse who administered the test was gentle, fast and sweet. Although we are ere both feeling ill, we had a great experience. Forget the other places. Go here!!!!
Cryslin Childers
My husband and I have gone here several times. Our visits there are always great. The receptions is always so nice and greets you with kindness. The nurses and doctors are very thorough and know exactly what they are doing. I also go to sacred heart for emergencies because you don’t have to deal with a long wait time or wait for test results for very long like you would in hospital emergency rooms. I have never left this place feeling like they misdiagnosed me. Again I would recommend this place for anyone who has an emergency!!
Allison Beegle
Sacred Heart is the only ER I will ever go to after two fantastic experiences there and an absolutely horrendous one at the Memorial Hermann ER at Memorial City. The staff is very courteous and kind and we have been seen immediately both in the middle of the night and during the day. Today, I had to take my son for stitches. He is 21 months old and the wound is in the middle of his forehead. The entire staff was so caring with my son and so patient and helpful. He was seen by Dr. Mark Im and he was extremely competent. He put topical lidocaine on the wound so it would be partially numb before injecting it with more. I found that to be so considerate of his age. The nurse and office manager (I’ve forgotten her name but she was so lovely!) swaddled him in a sheet so that he was bound and then showed us how to best help to hold and soothe him while she held his head in place. The wound was bleeding quite profusely and she was able to hold him still and periodically dab the blood for Dr. Im. It was very impressive. Iain was wailing in the beginning and Dr. Im remained so calm and stitched the wound with very careful exactness and was so proficient that it did not take him long at all. Iain even stopped crying and was furiously sucking his pacifier and a few grunts of protest. It was amazing. I was very grateful that Dr. Im was there today! Thank you again to everyone at Sacred Heart for your kindness and for taking such good care of my precious baby.
Joshua Nahm
My experience at Sacred Heart was one of genuine care and professionalism. I came in with a simple corn on my foot, but everyone from the front desk to the technicians to the nurses and the doctors treated me thoroughly and efficiently. Many times have I walked into an office and the environment gave off a dull feeling, but at Sacred Heart, the clean, modern interior design and friendly employees gave me a freshness that ensured that the care that I would be receiving was more than satisfactory.
As for the emergency aspect of Sacred Heart, you would expect them to be quick with their treatment and they do not disappoint. The wait to be treated was not long at all and the time in between my vitals being checked by the nurses and the actual meeting with the doctor was minimal.
I would definitely recommend Sacred Heart and I am for sure coming back to them for any of my future health needs!!
Elaina Gonzalez
Dr. Nahm and all of the Sacred Heart staff are absolutely amazing! I highly recommend this clinic. I was triaged, treated, and released in an hour and a half when the local ER gave me a 3.5 hour estimate just to be triaged. Their staff even called to follow up and check on me the following day after being released. Thank you Sacred Heart!
Elaine Reyes
Dr. Im was so friendly, helpful and attentive to my situation. He went above and beyond to take the steps needed to see I was taken care of. The staff was very friendly and accommodated me to see I was comfortable during my time there. There was practically no wait time. I highly recommend Sacred Heart Emergency!
Kim Petross
I have not had to go to many emergency clinics in my lifetime, but if I had to choose one this would be it. Dr. NahM, Trisha and all the staff members that catered to my health care needs were beyond the norm. I really appreciate how professional and caring all of the team members were. If you ever find yourself in a situation that warrants emergency care, do not hesitate to go here, you will be well taking care of.
Kim Petross
Jeanette McDonald
The staff was so nice and very caring and I can't thank them enough. We just moved here and in internally Ill and they helped me so much,did all the necessary test I needed. I am very pleased with my visit and wld highly recommend this ER.
Art Nevarez
Sacred Heart Emergency Center was clean, efficient, and had a very friendly staff.
It was very obvious that the staff was well educated in their fields and new what they were doing and they did it with precision.
Dr. Im was very intelligent, friendly but true to what you need to hear about what needs to get done to improve your health.
There is a true caring staff that gave advise the entire time they were working with me ..they offered warm blankets, would you like the lights off, tv..etc
They also knew when to just leave you alone as well....
For an emergency visit too...it was MUCH better than your average wait time!!
Thoroughly impressed and pleased...
Art
Janna Stephenson
I get skeptical about the ER because of the wait time but I came here because it was close to my school & the whole experience was great! I was quickly called to the back, all of the staff was SUPER friendly, knowledgeable, and caring. The doctor was very nice and thorough as were the nurses. Didn’t wait hardly anytime in the room, they are very fast and efficient with testing and results. Probably one of the best, non stressful visits I’ve ever had to the ER, ever!
Elizabeth Maese-Butler
Very kind staff and comfortable office. Made my experience quick and relaxed. Everyone from the front desk staff to the nurse, tech and doctor were so kind and always had an amazing smile. And I felt well cared for. I will come back for another emergency and recommend the facility to my friends as well.
Chad Carpenter
Amazing, amazing, amazing. We left the ER at Memorial Hermann after waiting 6 hours and not being seen. Sacred Heart took us right in, no wait. And the care is phenomenal—it was as if we were the only patient. Don’t waste your time at a hospital ER—go to Sacred Heart Emergency Center. Plus, the cost is significantly less!
Whitney Moore
This place is heaven sent. Our boy fell and split his lip with his tooth. My heart dropped when I saw the blood and knew we needed to take him to an emergency center to get stitches. We looked them up and saw they were highly rated and decided to make the drive here. We are so glad we did. Dr. M, the nurse, and staff were so caring and helpful. They made us and our little guy feel safe. They had the procedure down to a science and we were all able to work together to get the stitches done quickly for our son. We were very afraid of how our boy would take the shot but they made sure it was done quickly and accurately to numb the pain. We highly recommend this place to anyone.
Kittie Pride
Myself and my family has been seen on more then several occasions and almost every time the staff has surpassed our expectations. We did no have to wait in a waiting room with a bunch of other sick people, they saw us very shortly after arriving. They are thorough and cover all bases, including a follow up call to make sure we were doing fine. The doctors are so nice, seriously, I have seen probably all of them at some point and the only issue I ever had was with a fI'll in type doctor, the ones that are on staff regularly are super and if they had a private practice they would be my primary care doctor. You would think that all of they staff have degrees in childcare because they really great with kids. If I could give this place more then 5 stars I would, they are great!!
Sylvia Walters Jennette
I love sacred heart emergency center. We have visited several times over the years, starting with severe headaches that our daughter suffered from repeated concussions. It’s our go-to place when our doctors are unavailable or the offices are closed. The staff is AMAZING from the minute you walk in.
I visited around 8:30 am on New Year’s Day 2020 because of flu. They had already had five patients in before me but I never had to wait. They are just so nice, thorough, efficient, and CARING
They give you copies of all your test results when you leave and medicine if proscribed so you don’t have to stop at the pharmacy.
I’ve been to a few other clinics and emergency centers for both myself and my children. The staff is never as professional and nice as the staff at sacred heart. And they never make you feel like your complaint is unimportant. They treat you for everything your doctors office would, including UTIs. To date, my Cigna insurance has paid all my bills.
Sincerely
Sylvia Jennette
Tracy Whitaker
These people are awesome. My visit isn’t even finished and I’m super impressed already. I spent seven hours at the emergency room at the hospital left and came here. There was no wait, I was able to see the doctor right away, and the personalities of the staff is just phenomenal. They have me laughing I’m not even worried about my pain….it’s great!
H Mulryan
Love Love Love Sacred Heart! The staff are so awesome! The quality of care was outstanding. Dr. Im explained everything he was going to check and do. The facility was very welcoming and very clean. The nurses were very attentive and listened to our concerns.
I highly recommend Sacred Heart!
Charles Kwon
I went in and everyone was so friendly and caring for my needs. I’ve been to few ER during my lifetime but Sacred Heart was first ER I actually enjoyed the visit. Not to mention that they’re fast!!! Hardly any waiting!!! Can you imagine no waiting in ER?!! I hope I’ll never have to....but if any of my family or I need to visit ER in the future...it’s SACRED HEART!!! They gained patient for lifetime....
Araceli McGlocklin
Choose to come here with abdominal pain and nausea after raving reviews from my family members. Mark, nurse Kim and Peter have created an environment that makes you feel heard, cared for, comfortable, and their great personalities distract you from the pain/discomfort you are in. Thank you for making this a joyful experience. If only all offices were like this. Highly recommend Sacred Heart. ❤️
Kaylie Lavan
I can't brag enough about these guys. I ended up developing very painful cellulitis on my leg, and dealt with it all day at work. By the time my shift finished I was just looking for somewhere - anywhere - to get seen and treated so I could go home and get off my feet. I came across Sacred Heart mostly by chance, since they were close to work, and I'm gad I did. The clinic itself is clean, they got me into a room quickly and the nurse was quick, but thorough and professional. Dr. Im had me in and out in just an hour, which is night and day compared to other ER experiences I've had. Hopefully I never HAVE to go back, but if I do get sick or something they'll be my first choice.
Michelle Davila
Came here for my husband. It was not busy so we got in very quickly. Everyone from the receptionist, to the nurses, to the Doctor were so nice and accommodating. Very professional and took really good care of us. They have snacks and refreshments in the lobby. And they offered more refreshments/snacks & turned the TV on for us while we waited for tests results. It's very clean aswell! Doctor Mark Im was great! He really cares about his patients. He was very informative and he listens to his patients. We highly recommend it here!
Kasey Richh
I had an amazing experience at Sacred Heart. I was in and out in just about 30 minutes. The receptionist, Kellie, was so kind and polite, the nurses were reassuring and Dr.M was a delight to be seen by!
mandy welch
Sacred Heart was amazing, they got me in and out in less then an hour. The doctor and his staff were kind, compassionate and very caring. The facility is always very clean and I always make sure Sacred heart is the only ER my family and I ever go to.
Nick Giordano
Incredibly attentive and caring and patient with me. Made sure I got the best treatment and in very quick order to get me out of pain. My entire digestive tract was inflamed and they took care of my pain ASAP and immediately treated the problem once they identified my issue. Fantastic staff with wonderful people skills. Very nurturing. You feel like you’re in your own home being treated with tv to entertain you while waiting for medicine to get into your system.
Matthew Tognacci
Very amazing experience. Trisha and the rest of staff was incredible! I paid a little more than an urgent care clinic but I got 10xs the value! Whole experience was less than 30 mins. I’ve been out less than 18hrs and am back at work feeling great. They gave me a Zpack and some steroid shots and I started feeling progressively better almost immediately after.
Very attentive staff and very friendly/professional service. Grateful I live so close and will definitely be going back/recommending to others.
Keith Dundas
What a wonderful ER experience! The whole staff was incredible. I was seen immediately and evaluated by a physician in minutes. It couldn’t have been any better, and unfortunately, I have been to ER’s several times before.
Marianella Rodriguez
The assistance at this hospital was amazing. They took care of me right away. I came with a broken arm and they were compassionate, helpful, nice,etc.
The nurses all of them were amazing. I dont remember their name but they were awesome .2 ladies nurses and one man nurse they 3 were super nice and efficient. The doctor was very nice too. He took care of me right away and felt very compassionate towards my pain. Great experience. I'm so glad God guide me there.
Becky Blalock
This clinic was amazing!!
They got us in quickly, listened to everything thoroughly, and since we were cash customers they were very thoughtful about outlining the cost of each test as they recommend it.
Also even though we are in the middle of covid-19, they allowed me to walk back with my husband.
The next time we need urgent care, this is where we’ll be going!
Cynthia Haynes
Came across Scared Heart a few years back. We still come here for all of our urgent needs. The front desk is always helpful to get us in quickly. The facility is super clean! The nurses & staff are friendly no matter what time of day! The Drs are great, attentive, informative & caring. We Highly recommend Sacred Heart.
Mary Lindsey (Marissa Clarke)
All but one of our five family members have been patients at Sacred Heart. They are always kind, efficient, and professional. What a huge difference to visit a lovely facility with highly skilled employees and get seen right away, rather than a crowded emergency room where we wait for hours. It is wonderful that they have an x-ray machine right there, and my daughter’s first foray on a One Wheel did not result in us having to go to a separate radiology clinic or spend half a day waiting to be seen. Highly recommend.
Ben McCullough
Kelly at the front desk and Dr. Im were fantastic. My daughter had fallen at school and was scared going into the ER, but they were so great with her and made her feel very calm. They were so professional, and we didn’t have to wait. They got us right in to see the Dr very quickly. If you have to make an ER visit, this is the place to go.
Stacey Brewer
From the time you enter (and greet Kelly, the receptionist) until you exit, you feel like the staff as a whole genuinely care for your well being. That is obviously quite important for any medical center, and especially an emergency one. I've visited this Emergency Center twice; first with Dr. Schulze and then with Dr. Im, and both times I felt that they were not only empathetic, but also great at listening to my concerns/answering questions, and treating me in thoughtful manner. I wish I remembered the other staffs' names, as they were also very courteous and helpful. Definitely recommend to anyone in need of emergency care!
Grina Timmons
I brought my husband in due to an asthma attach on 4/25/2021. Dr Mark Im, Kelly, and Michael are all AWESOME. Dr Im, and his staff listened and address all of our concerns relating to getting the proper treatment to my husband quickly. We hadve visited Sacred Heart Emergency Center before, over a year ago and Dr Im, remembered my husband. I was very impressed. When it comes to Urgent Emergency Care, WE will always choose Sacred Heart Emergency Center. Because they are absolutely wonderful. Thank you.
Angela Facciponte
Everyone here is always so friendly and efficient. There is never a wait and get some of the best treatment. Elizabeth at the front desk is always so friendly. Tricia and Stanley definitely made my visit worthwhile and definitely have great relations with patients. Shannon was super fast and friendly during the X-rays. I have seen both Dr. Szema and Dr. Im and they are both thorough and listen to the patient’s needs. Highly recommended for all your emergency needs.
Hannah Bowman
I was bitten by a dog and was in and out within 30 mins. The staff, nurses, and doctor were all incredibly nice and helpful. If I ever have another emergency I will be back.
Matthew Tognacci
Alright, so I’ve been here like 3 times.. plus.. I have to pay out of pocket bc I have Community Health Choice 🙄, so it’s a pretty steep 2 hundo for a visit, but wow, this place is amazing. How convenient. I have never spent more than 15 mins in the waiting room, I am always taken care of and treated nicely, I have been treated at 4am in the middle of the night, 7pm, and 9pm and it’s always a great experience from the service perspective. I’m very grateful and will continue coming here.
Plus!!! KELLIE , DR IM, MONICA, and AMBER were amazing!! I had to ask their names because I knew I had to leave a review. They were just amazing at everything. I’m very grateful to live so close
N'Dea Romero
Sacred Heart Emergency Center will forever be my savior! Trish was so nice & considerate, my nurses were nice and caring, my doctor as well was very informative and caring. I would highly recommend this place to everyone I know! Thank you everyone at Sacred Heart Emergency Center.
Monica Ramirez
The facility is very nice but the people are amazing! Everyone is super kind and make you feel so comfortable. They answer all your questions and make sure the Patient and the guests are comfortable and taken care of! No one wants to have to go to the Dr or hospital but if you do - I highly recommend Sacred Heart. Tricia and Sean are the best!
Xinxia Gu
My 5 year old daughter hit her head on a table at school. She had a big goose egg on her forehead and was complaining of headache. Her school recommended taking her to an Emergency Room. My husband and I have been to TCH Emergency Room couple times between our 2 kids and the wait were hours each time. One of the teacher recommended going to Sacred Heart because she had been a patient there.
We were checked in within minutes after we got there and the doctor examined my daughter right away. He was soft spoken, gentle and took great care with my daughter which took away her apprehension quickly. After a thorough examination, the doctor talked to us about the good and bad of cat scan to rule out broken skull and bleeding in the head. He recommended not doing cat scan at the time but asked us, if we were comfortable, to watch her closely at home. He spoke to us about how to treat my daughter's symptoms and gave us in writing things to look out for, medicine to avoid and told us when to take her back to the ER if needed. After the visit, we felt assured that she would be ok and that not doing cat scan was the right choice.
My daughter had mild headache that night and we called and spoke to the nurse who again assured us and gave us instructions about what to watch out for. She was fine the next day and never had any problem after that.
We are very happy about the care we received at Sacred heart.
Glenda Gard
Such a wonderful place! Every person we had contact with was kind, compassionate, and professional. We called in advance so we could have an idea of the best time to go and we were seen quickly. They are very organized and keep you informed of everything that is happening. Thank you Sacred Heart! You guys are the best!
Cassidy Gillaspie
The staff is pleasant and helpful. Nice clean rooms, medical staff is nice, informative and always solve the problem. Doctors are wonderful, kind and compassionate. Wouldn’t consider going any where else. Have taken my mom, my husband and my son over the past year.
Nathalia Ramirez
I came in super sick and was attended almost immediately with the best care possible. Everyone from an ER tech, to nurse practitioner, to the doctor and the front desk was so professional and showed genuine care. They did everything possible to take care of me and if anything was needed they were there. The assessed and treated and I felt better soon and even recommend options. They even follow up with a next day call to see how you are doing. I would definetly recommend this place.
monzy
From the minute I walked in to the minute I left I was treated great! Every nurse, doctor and staff member was efficient and polite. They diagnosed my issue which I’ve been having for years. They did what other doctors and GI docs have failed to do. I don’t wish anyone being sick but if you are Sacred Heart is your place to be healed. Thank Sacred Heart!
brod716
The front desk personnel was very helpful and friendly. The only wait time we had was for filling out patient information. The doctor and staff were awesome! They kept my daughter calm throughout her ordeal which took about 30 minutes tops. Would definitely recommend if you don’t want to wait in a big hospital E. R. 👍🏼 …
Denise Chavez
Dr. Im, Kellie, and all personnel were friendly, compassionate and attentive during my visit. They were very informative and gladly answered all of my questions. The check-in process was quick and easy too! I highly recommend choosing Sacred Heart Emergency Center when in need of care.
Rodney Alexander
Sacred Heart was amazingly awesome. I took my girlfriend there since she wasn’t feeling well and the hospitality shown to us was overflowing with greatness. The environment was absolutely euphoric and the staff were beyond friendly. They definitely took care of us and got us in and out. I would highly recommend this place, as we probably will never go anywhere else than here, for future needs.
Anonymous Anonymous
Best ER I have ever been in. Great Staff and attention to detail. Also more equipment and services than your average walk in Urgent care center and minute clinics. I was cold and asked for a blanket. Would you believe the Nurse brought me a blanket that had been freshly warmed up and was very relaxing! Five Starts. Plus their billing practice is very convenient, no third party billing like as with a regular hospital ER. They took my insurance and all was included in the cost.
Rei
What a wonderful clinic! Everything is so comfortable like a nice home, not like a sterile hospital. All of the staff was friendly and helpful, especially Kelly at the front desk. I would highly recommend this clinic over the others in the area. Concentra is just down the road and their clinic is packed with 2.5 hour wait times. At sacred heart you’ll be seen almost instantly.
Tee. Cha'Leeyse
I visited Sacred Heart on Sunday and the staff greeted me with a smile. I didn't wait any time to be taken back to my room and have my vitals taken. Everyone from the front office, my nurses and Dr.Su were very nice. I even received a call the next day asking if I felt any better. I will definitely be back if I am ever feeling sick.
Wes Kee
I was seen by Dr Su. He was very thorough and really helped with my issue. Steve was an awesome nurse. Richard did a great job on my IV. Shara was friendly at the front desk. Place was clean and quiet and they turned the lights down for me so I could rest during my fluids. I will definitely be back! What
Ashley C
Came in with back pain, shortness of breath and really really bad headaches. YES I did test positive for Covid. I went to 3 doctors offices and all of them but this facility accepted to see me. I was desperate for anything because of covid. Dr. Naham, Kim Rn and Tucin Ert (probably spelled that last name wrong so I apologize, but wanted to say this place deserves a 10/10 an award or something. These beautifully, happy sweet people helped me the entire stay there. I was extremely satisfied, and I highly recommend this place to friends and family. Great job guys. 👍🏻 Also wanted to add the front desk guy needs to smile more but loved the facility and staff in the back. Thank you!!!!
Ashlee Messer
Never want to love an ER since you only come during tough times, but this place always makes my family feel welcome and safe and well taken care of. From the front desk girls Sam and Amber, to the tech Tricia. They always take the best and most efficient care of us. Even though we live about 30 minutes away, it’s always much faster than any urgent cares or hospitals anywhere near us.
Maria Schafer
Had to go in twice in one day for my two kids. In and out. The staff is amazing. Nurses are caring and warm, doctors are very professional and easy to talk to. Will not hesitate to go back there again should I need urgent care for my family.
Candace Keig
Whenever life throws me a health curveball, Sacred Heart is my urgent care facility of choice! Of the many times I’ve had to unexpectedly drop by over the years, I’ve always been seen right away, and have received outstanding care. You’re especially lucky if seen by Dr. Mark Im, who, in my experience, was attentive, extremely kind, and acted in my best interest. In all my years, he really stands out as a physician. Stan, a nurse, also deserves mention.
For any Covid testing needs, this establishment offers both the rapid and lab at an unbeatable price, and quick turnaround.
Always in good hands at Sacred Heart!
Alexa White
This place gets you in fast! I always come here for any illnesses I have. Bryan and Ricky took good care of me! All staff is super friendly.
Betsy Garner
I brought my sister here when we thought she had the flu. Kelly at the front desk was super helpful and kind. We only waited a few minutes and were seen very quickly. Stanley was so helpful, understanding and had a great, light sense of humor and knew when to lighten the mood.
tessa baty
My boyfriend got his shoulder dislocated and they were all so sweet...especially Kelly at the front desk, Monica and Oliver, and of course Dr.Im! They were able to pop his shoulder back within seconds! I would definitely recommend coming here incase of an emergency! Great customer service and they really care about their patients and their patients well being!! Thank you guys!
Dori hillman
Super quick , no waiting , very clean , amazing kind staff , compassionate, helpful , very sweet to my child (5yrs old) , gave very clear explanations about what they are doing step by step , results , and proper care after , even gave her a special gift afterwards for being so good and brave. Made our scary night turn out to feel all better! Amazing Dr’s & Nursing care Thank you so much for taking incredible care of my daughter !!
P B
Very professional staff. We went this morning for a minor urgency. I have never used freestanding ERs but this facility changed my mind.
Keep up the good work.
The nurse was very thorough and courteous.
Azucena Moreno
Love this place it has became one of our favorite 24 hour urgent care go to. All the staff is so nice and generous from the moment you walk in .Today specially I was Blessed by the Doctor that was on duty I was so excited by the good news that he gave me that I forgot to get his name but if he reads this he will know I am talking about him!! I highly recommend this place to anyone that is in the need to see a doctor and the wait time is fast! LOVE YOU GUYS THANK YOU FOR EVERYTHING!! 🥰🙏🏼🙂
adrianna ybarra
I am new to the Houston area and in need of an urgent care due to a laceration. This place was the best urgent care I have ever been to. When I Arrived my son was helped immediately, the front desk staff was very helpful and friendly. The medical staff was amazing and knowledgeable. Explained everything they were about to do, and made sure we understood what was happening during our visit. I would definitely recommend this place to anyone in need of an urgent care.
Lynzee H
I love Sacred Heart Emergency Center!! They always make you feel welcomed. The staff is super friendly. Dr. Su is a great doctor. Really wish he had a practice so he could be my physician. I would highly recommend this place, but only if you have insurance. Please have insurance ready and you will be seen within 5 minutes.
Jeremy Hafemann
When my 8 year old son fell and broke his arm, we took him to Sacred Heart. They were very kind and caring. They took wonderful care of him and did all they could to comfort him. Dr. Im was very attentive and Tricia, the ERT was so kind to him. Anthony, the RN was so helpful in making sure that my son was comfortable and had what he needed. It was a very scary experience for my son, and the staff did everything they could to make it better. If you are ever in need of urgent care, I highly recommend Sacred Heart.
Matthew Tognacci
This place is awesome. The whole team went above and beyond taking care of me. Kellie, Amber, Dr. Im, and Monica were absolutely terrific. I was shocked when they called me for a check up a few days later. Very great service!
Jennifer Teague
I was there on Christmas Eve and Kellie, Kim, and Dr Su were all in a great mood! The evaluation, testing, treatment, and discharge were all incredibly prompt and I felt like everyone was genuinely concerned about my issues. Thank you all, definitely 5 ⭐️
Cara Lewis
I finally had enough of not being able to breathe. I couldn’t get into my doctor no appointments available this week. So I went to Sacred Heart. I have to say it was a great place to pick. All the staff was great. I felt that they cared and were concerned to make sure I was feeling better. The place is very clean. I would recommend this place to anyone that needed medical attention. Thanks Sacred Heart
Lorie Medlenka
We always have a great experience at Sacred Heart Emergency Center. The staff and physicians are friendly and helpful. The wait is always minimal. I'm not sure we have ever even taken a seat in the waiting room. We are always ushered right to a room. The facility itself is very clean. It's so nice to have a place like these in the neighborhood, especially when you have three young children!
Reena Bhagia
I highly recommend his place the doctor and the staff are absolutely amazing, kind, made my experience so pleasant! Thank you so much for all of your help I would vote this the best Urgent ER in Houston
Joseph Dicus
I originally came in to get a pcr test via the curbside service, but since I was there I checked in as a patient to have the doctor take a look at a growth on my thumb, literally no wait time to be seen; in and out in less than 30 minutes. Dr. Im had me diagnosed and referred to a specialist in a blink of an eye. Anthony was very knowledgeable, explaining every little detail to me about every question I had, and Sam was very nice, making sure I was seen almost immediately, the staff here is truly amazing! If it wasn't for Trinh I would probably still be waiting in a room somewhere.
Afshan H
Dr. Su and his staff are exceptional, and the facility is meticulous. We went in after realizing we couldn't get symptoms under control at home and needed to rule out an emergent situation. We walked in and as soon as we signed in they had us roomed, the doctor was in there within minutes. Everyone was professional and thorough, and the plan was explained to us without delaying care. CT and US were done and I was surprised at how quickly we had the tests done, and results back. It was a relief to have answers because of all the things we were concerned could be wrong. Once we knew what was wrong, they had all of our imaging and prescriptions ready quickly, and they answered all of our questions so we could get home and rest while we recovered. I highly recommended Sacred Heart and their professional staff.
Robyn Bloem
I have been here a few times for various ailments. They are always welcoming as soon as i walk in the door. The Nursing staff and Physicians were very caring and competent along every step of my treatment, and thorough in their diagnosis. I needed a chest X-ray once to rule out pneumonia, and a throat culture and a flu culture. They did it all! Once I went in with something on my skin which had become infected and they surgically removed the problem right there that night. They are the most
amazing group I have ever met! Almost makes me want to get sick so I can have their candy and coffee while I wait. Seriously, A+ all the way! I cannot believe I can speak so highly of an emergency room!
Lexi G
This facility was OUTSTANDING! The staff was very helpful, empathetic, and most of all understanding of my embarrassment for the reason I was in the office. There was literally 0 wait time. The office and examination areas were very welcoming and clean. The facility has the capability of a hospital emergency room and warranted the ER co-pay. With all of these Urgent Care options popping up, I am thankful I found this location and will continue to use it whenever I need immediate and full ER care! Thank you to the staff and Doctor!
Tiffany
Sacred Heart Emergency Center gave me first class service early this morning around 2:00 am. My tonsils were very swollen, cold symptoms too and I was greeted as soon as I entered the building. The nurse and doctor explained the treatment plan, presented options and genuinely cared. Great bed side manner too.
Kaylee Miles
I had come in super sick and was seen immediately. The nurses and Doctor did everything to made sure I was comfortable and relaxed. Very friendly and helpful staff! Everything inside was super welcoming and clean! I highly recommend Sacred Heart.
Jamie Galavis
The staff here is super friendly and helpful. They don't make you feel rushed and take the time to make sure you are feeling well enough to leave before urging you to the front. They listened to me without shrugging my concerns off like so many doctors in Houston do. I would definitely recommend them to anyone looking for immediate health care!
Mike_ Lowrey8807
I always have an awesome experience coming to Sacred Heart. The staff and doctors are always kind and make sure I always feel at ease when I come in. Dr Sue, Kattie and the rest of the staff are amazing and always well energized for the shifts that work. Loving getting better with this team!
Melanie Bash
The people are so nice and make a huge effort to make sure you feel comfortable.
Jeannie Dake
I was referred to Sacred Heart by HEB because they could not see me right away. I’m so glad this happened. From the moment I walked in, until the moment I left I felt as if I were the only patient there but I know their were others. The staff was so attentive and kind and helpful. I was in a lot of pain when I arrived and within 15 minutes they had performed a scan and put me on an IV which gave me immediate relief from my pain. They explained everything in detail and did not seem rushed at all. I definitely recommend them!
Paul Dort
Great service, very professional! I brought my wife here with a severe allergic reaction. Walked right in, no waiting and they took care of her far better than the emergency room did. Reaction continued after it subsided initially, we came back, and they waived the fee the second time. Also came for other issues, had different doctors but all were extremely friendly and professional. I definitely am, and will continue to be, a repeat customer. We actually left a Memorial Hermann emergency room to come here because the wait was going to be hours. Don’t go to the emergency room, come here!
Jamal Fontenot
Kellie was amazing ! Her customer service was amazing ! Also , I cannot recall everyone’s name but the entire staff was great. They made sure I fully understood what was going on and what my next steps needed to be. As much as I hope I don’t need to go back, if I do I know I will be in good hands! If you go please be courteous to Kellie at the front desk. She is awesome !
Charles S
I would give this place 100 stars if possible, because 5 doesn’t convey how great this place is compared to other ERs. I’ve been a patient amd I’ve taken my young children. The entire staff is incredibly nice and customer oriented—totally unlike most hospitals. Very comfortable amenities, super fast wait times (within 10 minutes of walking in the door every time we’ve been, and 8 of those 10 minutes were spent filling out the forms), and competent nurses and doctors with great bedside manners. Fair prices with no huge surprise and ridiculously exbortitant post-visit bills.
garrett best
My wife and I have been to Sacred Heart multiple times including when our toddler has been sick. They have always made us very comfortable and provide excellent care.
Chris C (Chris)
Went in for back problem. Extreme pain. Staff was very nice and fairly fast. Doctor was great as he listens to my problem and did the most he could for my pain. Gave me shots and meds. Many doctors I have encountered seem to give a very generic regimen plan or remedy. I feel the doctor listened and customized my pain plan based upon my needs. I would recommend!
Fiona Barnes
The nurses and doctors were very understanding of my symptoms. They were quick to start me on an IV. They ran a variety of tests and scans to find I was in the early stages of appendicitis. Antibiotics were immediately given and no surgery was required. On top of all that the facility was clean and pretty comfy given it’s an ER. While on fluids I was given warm blankets and they turned the lights down to make us more comfortable until results came back. My fiancé was able to have an Izze and a grandma cookie which he was pretty happy about. So overall I’d recommend Sacred Heart. I appreciate all they did for me!
PK Nguyen
This past weekend I slipped and fell hard on my shoulder. I knew something was immediately wrong when I couldn't move my arm. My wife suggested going to Sacred Heart Emergency Center, and I am grateful we did. We were seen very quickly and the staff from admission, nursing and physician were awesome. Sacred heart is a full service center and I was able to have my X-rays done during the visit. Dr. Szema was knowledgeable and professional. I was outfitted with a sling and copies of my visit and X-rays which were helpful for my appointment with the orthopedic specialist.
Dr Maria Peters
Dr. Mark Im is intellectually amazing with great patient manners! The nurse and front desk person were also wonderful...prompt and attentive. My experience there was better than any other medical experience I have ever had. Informative, quick, and exactly what I needed. I already feel better after an excruciating ear infection 3 hours later. Thank You!!!
Mari Mol
Super friendly staff! Nurses and Drs take their time and it really shows. They make sure that you are completely taken care of and comfortable before being release. Hands down the best Emergency Room in Houston!
Bella Mendoza
Best ER I’ve ever been to!!! Ever since I was little the staff has been and kind to me. Very child-friendly, the doctors are funny and personable with each patient, many of them are like family to me. I recommend them with my whole heart. :)
Tara Brown
I have used Sacred Heart for myself and family several times. They are always very professional and take care of our medical emergencies. They even found cancer on my husband's pancreas two years ago and thank God for them because my husband was able to catch what he thought was diverticulitis but they saw a lesion on his pancreas and we were able to get the cancer in time flying to California at City of Hope and remove the cancer as it was still contained and he has been cancer clear for a year 1/2! I want to thank Dr I M , Amber , Danielle ,Liz and Trica . I know we are Always in the Very Best Care when we go here and have to say they do have the best staff and so grateful they are close to us. I highly recommend Sacred Heart ! Thank You to your wonderful staff and Drs!
Shawn Fitzgibbons
Very friendly staff. I walked in around 12:45 on a Friday with a non life threatening persistent nose bleed. From the reception desk to the nursing staff and even the doctor, everyone was kind and helpful. The waited room was comfortable and clean as was the overall office and the wait time was minimal.
Joe Yoo
I accidentally slammed my trunk on my son’s left hand, his four fingers were caught in the door. So I drove to Sacred Heart, this I was our second visit this year. I thought about going to Memorial Hermman, but I remembered the quickness and kindness of the staff in Sacred Heart so I decided to go back and see Dr. Im. There was no wait as I anticipated and the accommodating staff was ready to help. Filled up some paperwork and saw Dr. Su in such a short time. We took some X-rays. Dr. Su was very friendly and approachable. The facility is very clean and conveniently located with easy parking. Such a great experience. I highly recommend for any emergency needs. My sons X-rays were normal.
JL Clark
I can't say enough about how wonderful this ER Center is and how much we appreciated the INCREDIBLE service we received from Trish and Sam. Our son (an active duty soldier) was in town for the holidays and was informed at the last minute that a Covid-19 test was required before he could board the flight back to the country where he is currently based (due to new restrictions that went into effect literally the day he was scheduled to travel). Needless to say...we were thrown into a bit of a panic with no prior warning and very little time to react.
Luckily we found Sacred Heart. Trish and Sam were so welcoming, helpful and professional, and they literally went above and beyond to do whatever they could to assist. The pricing was extremely affordable as well.
Houston is a big city with lots of options when it comes to health care (and even Covid-19 testing). We were so thankful that we chose Sacred Heart and you will be too! If/when you are in need of ER care and/or Covid-19 testing, we highly recommend Sacred Heart Emergency Center.
Alex T
Sacred Heart, its nurses, and its doctors were all incredibly nice and efficient. Having zero wait time and also having most lab tests capable of being checked in-house meant that I had a diagnosis for how miserable I was feeling very quickly.
I highly recommend these folks if you're in a pinch. They're definitely the good guys in the medical care industry, with patient-friendly billing practices and a doctor who saw my concern over financial impact and made sure my only worry be my health.
I hope to never have the need, but if I do, I will be returning to this ER. Thank you to Dr Mark Im and all your staff.
Ashley Boyce
The staff was very knowledgeable, thorough, and friendly. They did their best to be sureI was kept comfortable and that I understood what was going on with me and what steps I needed to take now and in the future and were able to refer me to several physicians to help with my issues at hand. What could have been a very unpleasant trip to the ER was made a lot easier by Dr Mark IM and the nurses I had Steven and Sarah.
AJ Cunningham
We arrived at Sacred Heart on a Tuesday evening at 8:30 pm for a laceration that needed stitches. We were finished and on our way home is 45 minutes. No wait, they accepted our insurance plan, and the employees were all very nice and professional. Outstanding experience compared to others in our area.
Ana Aguirre
They were wonderful. My mom had a dislocated shoulder. They had to pop it into place 3 times because it kept popping out. They were extremely patient, comforted the crying daughter (me) and walked us through every step. They even kept her a while after to make sure she was doing well after the . Could not have asked for better care.
Jason Kates
I cut my finger open with a pretty deep cut, so I went to Sacred Heart for stitches and a tetanus shot. The facility was top notch, clean, welcoming, comfortable. The people were very friendly and helpful, but maybe a little too laid back. I wasn't worried about my finger too much, but they didn't do a lot in their bedside manner to act like they were in a hurry either. Small complaint though. I still highly recommend the place and will go again if I need to.
Yoonhee Park
My husband was having a massive headache in conjunction with severe sinus pressure to the point he felt like his eyeball was going pop out. He was in so much pain, and I knew we needed to get him seen by a doctor immediately. We were at H-Mart on Blalock so we headed over to Sacred Heart ER just a few minutes away.
The woman at the front desk was welcoming and courteous, and the wait time was minimal. When we got to the room the nurse was very friendly while taking all my husband’s vitals. Shortly after, Dr. Su came in to greet us. He was extremely attentive and took his time to listen to all my husband’s concerns. This was an on-going issue for my husband for the past two months, so Dr. Su was careful to make sure he was covering all the bases as far as previous medications taken.
My husband ended up getting a few shots for the pain and inflammation, and he was feeling relief within the hour. We are so glad that we came to Sacred Heart ER. We highly recommend them!
Brad Goad
A friend recommended Sacred Heart and I’m glad they did. It was one of the best experiences I’ve had in this kind of setting. Friendly, fast and professional. They even followed up with a phone call to make sure I was okay and doing well. Very impressed.
Tom Adkins
Excellent ER care for a great price.
Came in for kidney stones. Dr Su took excellent care of me.
I Needed a pain needle, a CAT scan (to find the stones), blood test, urine test, and a complete evaluation.
Dr Su really knew his stuff.
And I got out of there for $600.
Who needs a family doctor? This guy works just fine for me.
BIG PLUS- They give you pretty accurate prices UP FRONT.
Other emergency care places refused. I passed them on the way here.
I highly recommend them.
Hans A Platt
We received a great and quick service.
Everybody was friendly and worked exactly to meet our needs. So far we are happy and I hope the price will be fine as we have not received a bill yet. Would certainly recommend Sacred Heart.
Daniel
Dr. Im and his entire staff are very professional and friendly! I have been to Sacred Heart on many occasions and they have always taken great care of my medical needs. Facility is always clean and they seem to have the equipment and staff that makes you feel like you’re at a hospital without being at one. I highly recommend this place!
klkeeno23
My grandson was very sick with high fever. They took us right in as soon as we got there. The staff was wonderful, and Dr M was amazing. He calmed our fears, was great with my grandson, and hand-wrote instructions. I have never been to a better ER! Thank you Sacred Heart!
Marty M
Beautiful place, very well kept. Everyone was exceptionally friendly and the nurses and doctors listened to what I had to say and didn’t rush the appointment. They truly cared. I HIGHLY recommend them!
jaime wischoff
With 4 kids we end up at Sacred Heart a couple of times a year. I have always had a 5 star experience. Quick and immediate attention. Very clean and friendly and my kids always feel safe and comfortable. I could not imagine going anywhere else!
Beth Robertson
The staff was very professional while also being very friendly and comforting. Did a CAT scan right there. This is our third visit in about six years. We are glad they are nearby!
Austin Green
I needed to see a doctor quickly and couldn’t wait to get into my PCP, so I chose to go Sacred Heart Emergency Center. The staff here is wonderful. Very friendly, knowledgeable, and prompt. Amber at the front desk was great! I highly recommend.
Gabriela Dumit
GREAT! I came in with a stomach bug, signed in and was given a room within minutes, nurse came in took vitals, started IV and said Dr. would be in shortly. No kidding, he was in within less than 15 minutes since I was given the room. He explained what I would be given, they would blood work, it was all done so fast, I was truly impressed. I started to get some color in my face within minutes. I was so dehydrated they ran the urine and blood work tests so fast that Dr. came in and gave me results within 45 minutes. Told me what I needed next, and I was given antibiotics, nausea medication, and pain killers. I was in and out 2 hours after I went in. For an emergency room, it was truly an awesome experience. I'm never going to a hospital to wait hours before being seeing while I agonize in pain. Love this service, 5 stars!!! Thank You, Sacred Heart ER team!
Christine Bordere
Back in February I went to Sacred Heart ER for flu symptoms. I was treated right away. The atmosphere was clean and comfortable. The staff was professional and friendly. This evening I went to them again for a sinus infection and was treated very well.
Michelle Boehm
My daughter was seen immediately. Staff was so kind and caring. Thorough examination and thoughtful process by doctor before diagnosis. Sent home with medication. Clear instructions. Fantastic experience. Grateful they are in the neighborhood. Highly recommend!
Clare Hellmann
Dr. Im, Anthony, and Kellie were amazing! They were so kind, efficient, and cared for me so well. I hope I don’t have to go back to the ER, but if I do, I will without a doubt come back to Sacred Heart EC! Thank you Dr. Im, Anthony, and Kellie!
Von Escóbár
So I just moved to Houston 2 weeks ago, unfortunately I pop my shoulder out of place. Sacred Heart was the nearest emergency center to me. I walked inside in major pain and I couldn’t move at all. 15min later I walked out with a smile and a new shoulder as well. Would definitely recommend! Shoutout to Monica,Oliver, Keilie, and last but not least Dr.Im for excellent customer service. He even gave me tips for the future.
William Shumate
Went in around 7:30pm. The place was empty(my kind of ER). Anyway the lady behind the desk greeted me friendly and helped me with the paper work. They brought me to an exam room that was very nice, not clinicly bright white and impersonal. It had nicer furnishing than my house. The nurse was very friendly and helped me with lying down on the exam table as i was in much pain. She also helped me with the backwards gown and removing my levis. The Dr came in asked me if it would be alright to bring in a student to observe, and i agreed, as i have several times in the past. I'm not one to stand in the way of an education, and checked me out and decided to take some xrays. The xray tech had a little trouble getting a good shot and had to redo them several times, put he was very apologetic and friendly. The place was very clean, it doesn't look like an ER, it was just nicer and put you at ease. everyone was very professional. And i will definitely use them again if the need arises. Plus they had several large bowls of candy for anyone to enjoy.
Sandra Herrera
I highly recommend Sacred Heart Emergency on Bunker Hill. Dr. M is FABULOUS! He is very knowledgeable and helpful. The staff is extremely friendly. The nurses are VERY nice, friendly, helpful, and knowledgeable. They explained everything thoroughly and were able to answer all of our questions.
Dianne Williams
We took my 7 year old nephew to Sacred Heart Emergency Center. Everyone was very helpful. There was no wait time. Dr. Em was very good with the child and explained things thoroughly with us. I am glad we went to Sacred Heart Emergency.
Jacob Neskora
Came here after waiting forever in the Memorial Hermann ER. Soon as we got here, the front desk lady was about as nice as could be and got checked in right away. Stepped out for a moment to take a call and when I got back in my girlfriend had already been taken back. There was no twisting arms about it, they ran every test applicable in about 20 minutes, and came back and let us know the results real time. Gave us a copy of every test they ran so that we have them for the specialist she’s seeing to follow up. Just can’t say enough about how great these people treat you. It’s refreshing, to say the least.
Crystal Nicole Interiors, LLC
My 5 year old son had high fever and was actually diagnosed with mono A few nights ago. He was super sick and very scared because we were going to an emergency room. He thought for sure he was getting shots etc. he's scared of doctors. The staff was very helpful and immediately calmed him down. The room they put us in was very well decorated for children. They re-warded my son candy and toys for such good behavior during his strep and mono test. Dr. Im was very patient, kind and informative the entire time... as well as his wonderful staff. I don't think I will ever visit another emergency room. Hands-down best experience my son and I have ever had.
Ruth Morales-Martinez
Great service! Physicians were very knowledgeable and attentive.
Morris Nguyen
Dr. Mark Im and his staff provided me with first class service. Everyone was so caring. I was paid attention from the the beginning to end. I was never left waiting for a long period of time. They even ask me to stayed back to monitor my vitals after giving me some meds. Very professional and awesome service. Even their waiting room is nicely decorated. Highly recommend!!
Jeannie Vanatta
Whenever I have needed an emergency clinic, Sacred Heart is where I go!! The staff is always very friendly and ready to help right away. Never any waiting. Saw Tricia today and she was awesome!!
Jordan kuhn
My experience here was amazing. I went in to get a COVID test with three other people and we were done within 15 minutes. They came to our car and the healthcare worker was so funny and nice. I wish I could give 6 stars.
Cynthia
Highly recommend this place!! Can't say enough nice things about everyone I came in contact with there. Went there at 11 PM with what turned out to be a UTI. Was in and out of there in less than an hour. Really appreciated the extra effort everyone displayed... very professional, attentive and helpful. Kellie at the front desk, Robert the Tech, Jiney the nurse, and Dr. Im... all were great. Thank you very much!!
Jordan Nevels
Overall visit was great. The doctors at sacred Heart found something that my primary doctor missed. Would rate them 5/5 if it wasn't for one encounter I had with a male nurse.
Upon coming in the first nurse I had was a guy with white hair/beard. He was very rude and didn't belive me about the chest pain/tightness I was having. He was the first person I met other the the receptionists at the front desk and it almost caused me to leave sacred heart.
I am glad I didnt let 1 individual ruin my visit and I was able to get the answers I needed from the staff. The guy nurse with the white hair needs to work on bedside manners for sure.
Sandy Mayfield
LOVE LOVE LOVED This place. Husband was so ill and they got him right in, immediately began the process of “what’s going on” and therefore was able to quickly identify what was happening, Flu and congestion! The most amazing thing for me....I wasn’t the one ill but the Dr. said that my husband could only be made comfortable and that I NEEDED TO BE TREATED SO I DIDN'T GET THE FLU! I began taking the medicine and NO FLU! Thank you for caring for the WHOLE family!
Vi Ga
Walked in and was seen right away. Everyone was very friendly and seemed sincere in their care of my condition from the minute I walked in until the moment I left. I had my own private room with a television and got to watch tv while I received my treatment. It was so comfortable and put me at ease.
Candace McDonald
Wonderful staff. This hospital is clean, the staff is attentive and caring. I came in with dangerously high blood pressure and their warm and welcoming demeanors helped lower my stress levels. Dr M was great. He provided me a ton of helpful information to make aure I was ok and perscribed just what I needed to make me feel better. The service was fast and efficient. I don't like going to hospitals but I will definitely be coming back here for any of my urgent care needs.
P S M
The clinic is top notch. Very clean, inviting and the staff and doctors are professional. I was in and out within 45 minutes. I went in on a Saturday evening after hours that most pharmacies are closed. The staff helped me find a pharmacy that was open and the Dr called in my prescriptions to that location so I wouldn't have to wait until tomorrow. Great service!
Mike B
Great visit every time I come. The nurses, and Dr's are always kind and thorough. They really care about helping people and it shows. I would rather spend the extra money to come here than an UC or see a normal physician. They are always quick to get you in and on your way.
Lykisha Harris
I went here because I was in a lot of pain. This place is awesome. I went to the back very quickly and the results of the tests came back very quickly. This was my first time coming to this facility but it definitely won't be my last. The staff had great because manners and they also have my copies of all of my test results.
Isabel M Hernandez
Felt really cared for. nurse 👩🏽⚕️ who brought me back was really caring and all staff who took care of me compassionate and even one male nurse asked me why I was crying. And I said cause I’m in pain. he said I thought you were going to say cause I was so good looking. Made me giggle even though I was in so much pain. I definitely recommend coming here instead of Memorial Hermann Hospital 🏥 where I waited over an hour and had not been called. walked out and came to this lovely place. Thank you 🙏 to all the staff & Dr. Mark Im.
abimbola adeojo
They were amazing . i came in there feeling scared and nervous but they completely calmed me and were the sweetest . Really appreciate them
Jesley Romero
Fast and efficient! Loved the friendly staff and my doctor as well. I will definitely refer to my family and friends. I was in and out and got the proper care I needed! Thank you so much Sacred Heart ❤️
Shana Hill
We had a great experience! Dr. Im was fantastic with my mom who has a sprained ankle. Excellent bedside manner and communicated well on the injury and care instruction. 100x Better than UrgentCare on Wirt!!! Bonus: The waiting room was like a hotel resort. Snacks galore.
Jose Herrera
Best place ever!! They do the necessary exams to make sure they give you the right medicine. They are super quick with their service. I went to a DIFFERENT CLINIC AND THEY DID NOT give me the right medicine for my symptoms. I totally 100% recommended this clinic. My father came here as we and he was up and ready in no time.
Schnur Diaz
I have been using Sacred Heart ER for several years. We use them for after hours employee injury care and Covid Testing. They also treated my son for his chronic migraines. I thank them for what they do for my family and our employees.
laurie mckenzie
Was evaluated and sutured for a deep tumb laceration… The entire experience was amazing. Truly concierge type care including the phone call the following day.
The treating physician was exceedingly efficient and skilled —also with very good communication skills! Thank you so much —if I could give more than five stars I would!
Marki Shedd
I would pay extra for a service experience like that, anyday
I'm sure I'm gonna pay, but I have an HSA for that purpose. Got bloodwork, a CT & an ultrasound, with results, all within 4 hours. I was taken to a private room almost immediately. The facility was clean, the staff was awesome. The doctor was fantastic.
It's incredible, to have imaging and information about your body that quickly. A marvel, really.
B.E Wool
Absolutely the best service I've ever experienced for any healthcare facility I've been to.
My wife went in for a low back pain she was experiencing and we were seen within 5 minutes after checking in.
We has the MA,nurse and the provider in the room almost at the same time and everyone was extreamly pleasant to talk to and very understanding.
The snack bar in the waiting room was a bonus .
Irwys Sanchez
All my 4 boys and I love this emergency center. We rather come here than our primary care doctor. Sucks to say that but it’s true! Right when you walk in the front desk are welcoming. Love all of the staff, Starting from front desk to the doctors. I’m glad there around the corner and it’s 24hrs. Don’t have to go to the hospital and wait for hours to be seen.
Reginald Cochran
Sacred Hearts continues to be top tier when it comes to exceptional service. My recent visit was just as great. Everyone was attentive, forthcoming, treated me with the utmost respect and care.
Carla Meza
Highly recommend this place. Husband had to be treated for a cut, and being new to the Houston area, we didn't want to sit and wait in a crowded hospital ER. We had no wait, the staff was friendly, quick, and extremely professional. Both Dr. Di Su and the nurses were awesome (can't remember their names, but both were very nice)...made us feel comfortable, explained the wound, treated it, and we were on our way in no time.
Hope to not need to come back anytime soon, but if we do need urgent care, we know where to go!
Sarah Talakoub-Perez
Our go to, get well fast with a smile and a laugh place. Everyone here is so nice and makes you feel so at ease wether your sick or broken or both. I send all my friends and family to sacred heart on bunker hill 24/7. They have the best bedside manner and always leave us in a better mood than before we walked in the door. We can’t thank them enough.
Bubba
Best ER ever.
I drove 15 min and passed 10 urgent care centers to go to this ER urgent care. They can perform almost everything that a hospital ER can do with no wait. It only took 5 min to check in and they treated my daughter and we were leaving within one hour of arriving.
Derrick Blunt
Sacred Heart ER truly embodies the definition of what it means to give care with heart. I have been to many big name ERs and even worked in some. This ER really gets it right in every sense. The staff (Amber, Tricia, RN Monica & Dr. Nahm) are some of the most professional and kindest of individuals that are knowledgeable, caring & just amazing. When I got there, I was seen immediately (beats waiting 4-8 hours in the bigger ERs) and within minutes got results back and a treatment plan in motion. The best thing is the staff here actually listens and cares about your specific needs for your health. No two patients are the same in the care they need. So it is very refreshing to be treated as a human being rather than a page in a medical textbook. Hopefully you don’t find yourself in need of an ER, but if for that rare chance you do come to Sacred Heart! You will not regret it.
Jonathan Wiltz
Scared Heart always has excellent service. No matter what time it is day or night they are always nice and very helpful. I went today 6/29/20 for the antibody test. Not only did I not have to leave my vehicle, but the nurse who came out to help me was very nice.
Marcelo Fallick
This was an incredible experience. I was home within 55 minutes door to door. The staff was very caring and the doctor did and awesome job. Went in for my sons eyebrow gash.
Angela Incrapera Orfanos
This clinic is great. They were all very attentive and hospitable at my recent visit. Dr. Nahm was so incredibly thorough and Trisha, Linda and Stanley were all so kind. Impressed with the attention and care I received after hours. Thank you!
Richard Baro
I'm in from Dallas to help with hurricane relief. Turns out I had a staff infection, nothing glide being sick away from the comfort of home. This place was so nice, staff was very attentive and caring, Dr was excellent. So glad I went, would recommend to anyone.
Thank you Sacred Heart, very much appreciated
Kathryn Hatfield
Highly, highly recommended. Went here late last night with a reasonably significant burn to my hand. Was seen immediately, with two or three different people all helping out. Kind and caring staff; I never once felt like a number churning through a system. They took my pain level seriously and gave me painkillers and a tetanus shot along with dressing the wound really well. It hurts so much less today; it's sorta miraculous. Thank you!
Robert Canales
We were seen very quickly. Was in and out in less than a hour. Since the pharmacy were closed I was able to take samples home till I could fill my prescription in the morning. Very satisfied and would definitely recommend Sacred Heart Emergency Center.
Karen Garelick Monteiro
Diagnosed & solved the problem in a professional And speedy fashion. Kellie at the front desk was super friendly & efficient. Dr Su was very knowledgeable & Nurse Stanley gave a pain free injection. Highly recommend this clinic.
Erica Wall
We went there when my husband was having a gall bladder attack and the other hospital emergency room was too full. We went from having a hour+ wait or more — to taken in without a wait. My husband was able to get stabilized, diagnosed and pain relief that he needed. Thank you for the great staff and service!
Carolyn Hamilton
The staff is very friendly and professional. I highly recommend Sacred Heart over any other emergency room!
SouthernMama 2020
Tricia helped me so much. She was patient, nurturing and very knowledgeable. I had experienced a major accident and was in an extreme amount of pain. Without her I wouldn’t have been able to endure the visit. Thank you tricia for being good at what you do. If you all ever have to visit this urgent care ask I hope you are blessed to meet Nurse Tricia! She even called me today and gave me care instructions for my injury !
Sincerely,
A very thankful educator
Sarah Kim
We brought our baby here early Sunday morning after a fall. Dr Im, the nurses and staff were all so personable and caring. Dr Im took the time to explain the his diagnosis and our options since baby was behaving as per normal. He even took the time to empathize with me, a first time mom who was very frightened for the little one. We ended up opting for a CT scan to be absolutely sure our baby was ok. I can’t tell if my baby felt better visiting the ER but I sure did.
TRICIA SPRADLIN
As soon as you walk in the door the atmosphere is pleasant. Stanley the nurse was nice and funny. Dr. Nahm knew exactly what to do and reassured me that everything was going to be ok. I would definitely recommend Sacred Heart to family and friends.
G G
Best place for ER. Doctor Su is great and very helpful for explaining the situation and I am grateful for his getting me into the hospital. Also I want to thanks Ms Monica for her kindness. Definitely I highly recommend everyone going there.
George
Amy Pigott
The doctor was very honest and gave me a list of treatments we could try. We went with his number one treatment and the very next day I was doing much better. Highly recommend this facility, not to mention the amazing nurses. Very nice staff!
Jo
Staff was great. Loved how the nurse kept me laughing through out my time there. Never making me feel alone, uncomfortable and scared for how things would go. I have never been in a emergency center, hospital or any sort. So it was all new to me. Thank you Liza n Robert. Thank you so much.
Steve/Aimee Touchstone
I have know Dr Nahm for a while, and he has been working several times when my family has been to Sacred Heart. Recently, I had Dr Im. Both are great! Staff is friendly and the office is nice and comfortable. Highly recommend.
Aaron Dickinson
They were very helpful. They provided me medication that has cleared up my tonsillitis in 24 hours. Additionally they gave me the name and number of their recommended ENT which was very helpful. I would definitely recommend them for quality care.
Melissa Bailey
Dr. M and Tricia were amazing with my son who was ill with the flu. The level of care is like no other. My son never once felt scared. What a special person Tricia is we just love her.
Yelena K
This place is fantastic, I would give it 10 starts if I could - this is how an emergency room should be. Great medical professionals, fast, efficient and straight to the point. Almost did not want to give a review as I realize more people would go, which can increase wait times. But that would not be fair, wouldn’t it?
Christy Petter
I’ve been here three times in the past two years. Every diagnosis has been accurate, which aided in expediting my recoveries. I was seen promptly and the treatment plans were explained thoroughly. I will continue to come here for any future unfortunate situations where I need medical treatment.
Halley Nutter
This is the best emergency care experience I've ever experienced! We didn't have to wait long and all of the staff was amazingly helpful and kind. We will definitely be using Sacred Heart for all of our emergency needs.
AJ Garcia
The Dr’s are very personable and always willing to lend a helping hand. I recently switched jobs and my benefits have not kicked in, the Dr ensured I got all my medications and shots taken within a budget that I was able to work with!
Amanda Robert
I had a sudden calf cramp just before a scheduled 9 hour flight. Being 6 months pregnant at the time, I wanted to make sure the cramp was not caused by a blood clot in the leg. I walked in on a Fri. afternoon and was greeted by the courteous and friendly front desk staff. I was immediately impressed by the clean and modern facility. I was seen by the nurse and then Dr. Im within 15 minutes of arrival. Dr. Im was personal, patient and most importantly, very thorough. He even cracked a few jokes in between to assure me everything was looking positive since I was getting anxious and explained different ways to prevent leg cramps in the future. Dr. Im went on and ordered an ultrasound for me. I received the negative result shortly. Overall, I am very satisfied with the level of patient care and almost non existent wait time I received. Needless to say, I left for vacation the day after feeling very assured and relaxed =)
Marcus Gillaspia
These guys made me feel so comfortable and welcome. I saw a very positive review a friend on my Facebook wall posted on them and so when I had a bad allergic reaction I went to them. I had immediate, great service from the friendliest staff! The place is so nice too! Like a resort in Colorado or something!
5 stars - Marcus
Katia Cuevas
Great services with caring and friendly professionals, fast and efficient. Dr. And nurses took time to explain procedures. Office space big and comfortable. Will definitely be coming back again if needed.
John Seungho Choi
Doctors and nurses are very friendly and very professional. Dr. Im was great and made my son feel ease. I didnt get the nurses name but she was also great. I would definitely recommend this place to anyone.
Jackie N
So happy I chose this place! I made a mistake going across the street first to memorial Hermann where I waited 4 hours at the emergency waiting room and decided to leave! I literally got in this place quick and got my results quickly. Loved their service and they are wonderful people. Thank you guys!
Jimmy Tuan
Had a great experience with them. Though i didnt go through treatment with them - they seem lile they genuinely want to help and provided knowledgeable insights for my own non emergency injury
Christy Maloy
Thank you sacred heart team! Had to bring my daughter in to find out she broke her ankle. The whole team was beyond nice, funny & so helpful. Highly recommend if you’re ever in need.
Robert Davies
Thanks to everyone at the Sacred Heart Emergency Centre today for the amazing support and personal care for my mother who is visiting us from Overseas (South Africa) for the Christmas period. You made us proud to be able to share this very best example of Texan hospitality with her. Rob Davies
Yolanda Macias
Doctor and staff were kind and friendly! Highly recommend this urgent care. Hardly no waiting time and establishment is clean. Exceptional service!
Grayson Strait
Our family went to Sacred Heart ER late on a Sunday night for a busted chin. Dr. Su did a fantastic job calming our 7 year old down. He reassured him and showed him everything he was doing. We had no wait whatsoever and were in and out in less than 45 minutes.
J Z
Very professional, very knowledgeable.
Seen my daughter immediately, took care of our issues, and sent us on our way.
I loved that they called me the next day to check on her! I will definitely return! =)
Anna Stephens
Dr. Im has taken care of myself and my family a few times over the past few years, and the care is always excellent. The facility is nice and cozy, lowering the stress of being in an ER. All of the staff are very friendly and attentive.
JP Randolph
I have a long history medical emergencies for almost anything imaginable. Up until now, I have always had moderate to horrible experiences with medical care. This visit to Sacred Heart the complete opposite. I was suffering a sever infection in my thumb which erupted in less than 48 hours. The entire experience was calm, professional and this is a VERY unusual thing for me to say...It was Fun?!! Thanks, this is what ;professional health care should be. I think it would be a valuable thing for other emergency care businesses, to send a representative to Sacred Heart to observe how to not just treat a patient, but to really CARE for one. I will be your advocate, thanks so much. JP Randolph
Michelle Howison
I have here a couple of times now. Fast, thorough, courteous, very clean, organized, and excellent explaining what is happening. They follow up and care about their patients! I am very impressed.
Mirta Garcia
When one feels ill and then to show up and be greeted with a smile and words of comfort makes one feel at peace.
And then the nurses and doctor gives you the same treatment gave me faith in people and services. May they continue in God's grace to all who walk thru those doors. Thank you❣
leila peraza
Came here in a panic after my 3 year old busted his chin. We were quickly seen and the entire staff were the comforting to our son. Don't think we could have had a better experience than the one we had at Sacred Heart. Thank you!
misti reyes
Sacred Heart Emergency Center genuinely cares! From the initial call to the front dest to speaking to MD Wesley- All proactively listened, clearly communicated and performed w a sense of urgency. I feel fully confident being in their care for myself, family and friends not to mention the follow up is even more reliable!!!! Thank you for the consistent supreme service Sacred Heart Emergency Center! I highly, without a doubt recommend this Emergency location.
Andy Chung
Very clean facility. Very friendly staff from admissions, care, all the way to check out. Waiting time is very short once paperwork is filled out.
Take this place over regular Hospital ER for no wait time and more personable care.
Doctors are awesome with great personality
Tyson Jones
My Experience here was very satisfying and comfortable I would recommend anyone in need of medical attention to come by anytime. Also they have a very wonderful receptionist named kellie. I would give this place a 5 Star rating.
Justin Montgomery
Friendly and fast service, the reason I am only giving 4 stars is because their security procedures need improvement. They lock the front door with a bolt lock after dark. The door clearly says "Door must remain unlocked while building is occupied" as per fire code. When I wanted to exit the building, I was told I had to wait for the door to be unlocked for me. This might seem insignificant to some, but i do not like being told I can not exit a building at will. A simple solution would be to have a magnetic lock that can be operated by the receptionist from behind the front desk and/or getting night time security.
Lea G
First off, this is an ER not an urgent care. If you're looking for an urgent care and not an ER "Entrust urgent care" (a couple stores down, on the other side of beaudrox, in the same shipping center) is good for minor things.
Where do I even begin with how wonderful this ER is? First off, the office is pristine and they have snacks and drinks- lol! The doctors and medical staff are TOP NOTCH. They are well equipped for an ER. Extremely helpful. They will bill you or offer you partial pay if you want to. Been here for all kinds of things with my whole family. Just outstanding service. Wish they would open up a family practice! One day, please!!! We have been here for anything from a venomous spider bite to a ruptured appendix, we got outstanding service every time! It's quite possible with my appendix the doctor could've saved my life! They recognized it immediately and I was taken by ambulance to memorial Herman for surgery that night. They arranged it all for me. A year later I was having bleeding and pain from my pregnancy, they even offered an ultrasound. They told me everything was fine- and it was! The staff was even able to tell me I was having a girl before my obgyn told me!!! I'm an anxious person and they always deal with me in the nicest way- poor people lol! I tend to get really worried and worked up over even the littlest things and they never make me feel stupid for coming in!! This is especially when dealing with my kids, I demand the best care for them. Luckily we have great insurance, but if you don't know you have the luxury of being billed and paying on a payment plan. My friend went here for a broken arm, couldn't pay right away. They worked with her flawlessly! I have moved to tomball now and travel from tomball to this ER whenever possible because I love it so much. Drove 40 mins and would do it all over again. Just left last night with my 3 month old who had loose stool. Again, I got great service. I always leave feeling I have gotten the best possible care! If I am willing to bring my kids here (with my massive worrying disorder- haha) I think most anyone would be satisfied!
Side note: I always pay exactly what they say I will. I've never been overcharged or manipulated in the billing department. Prices aren't THAT high for an ER! I wouldn't go to a traditional ER because it's just too much. You get seen here right away and the doctors are amazing. Why go to a hospital and not a free standing ER? If you have a life threatening problem, like I did with my appendix, you will still be transferred immediately to a hospital for surgery. They do all the footwork for you. My spider bite they were able to drain and do themselves. It was "minor surgery."
Martha Hoang
The staff was very friendly and professional. They took all the precautions to keep me safe from the corona virus. They answered all my questions and took good care of me .The staff was friendly, professional and took care of me in a fast and timely manner
rbarbetta1978
Staff and facility were great. But we handed them our insurance card and asked them if they took BCBS and they said "yes". They didn't say a word about being out of network. Memorial Hermann ER was just across the street and in network. So BCBS paid (underpaid) and we got hit with the remainder of the bill. This wouldn't have happened if we were in network. So if you are planning to go here, make sure you check that they take your insurance and even if they do take it... make sure you are in network.
Noemi L
This is my third time visiting Sacred Heart. Have had amazing service at all times. Friendly, helpful, and knowledgeable staff all throughout. They make their patients feel at ease!
Joe Garza
They were very nice. Welcomed me as soon as I walked in. Took my info right away and was in xray within 15 min. Glad I didnt break anything. Awesome and friendly. Great job guys. Thanks for everything. Keep it up
Jacqueline Gonzalez
If your in need of care I definitely recommend this emergency room.Staff are very friendly and attentive. Doctors are welcoming, informative, and willing to answer any questions that you may have. Overall fast and efficient.
James Maida
There was no wait and the staff was courteous and professional. Highly recommend.
jose arroyo
Everything from arriving to getting out of there was very pleasant they got me thru my bad illness and got me back to feeling great. Monica the nurse who received us at the door to Dr. Nahm . Thank you for being 24 hours.this is my first time as a patient here and my wife and I are impressed with this ER.
Ginger Bailey
Thank you Dr Mark Im and staff for your caring and fast treatment whileI was sick. You and your staff are the best staff I have found in Houston. I will be a repeat patient if ever again I need emergency care. Faster than the hospital by far.
Natalie Johnson
They were quick, friendly and made me feel comfortable allowing them to care for me. The doctor was awesome and answered all of my questions. This place was great!
Quinn Stradinger
Such great workers! Great people! Couldn’t be happier with my experience! Emily was awesome and did a phenomenal job!
Captain Awesome
They were very respectful, responsive and friendly. They didn’t perform any needless tests and made sure we were healthy before leaving.
K C
Nurses, staff and Physicians are welcoming and kind. We got in quickly and were seen promptly. Could not have been more pleased with the experience
Tommy Timmons
I had an asthma attack. I ent to Sacred Heart ER I was attended to immediately by the staff members Kelly and Michael and Dr. IM the physician on call. The staff was exceptional
Kate Wade-Escobedo
Staff here is excellent! Very clean facility. I was seen within hour & Dr. Im was very knowledgeable & received great level of care. I would highly recommend this facility
Veronica Castro
They have the best customer service! Very welcoming and helpful. The doctor seemed to care just as much as the front end staff and nurse.
Salahuddeen Idllbi
I've been here twice for panic attacks thinking I was having a heart attack. Both times, the staff and doctors had been incredibly informative and helpful. They are professional, courteous, and take their work very seriously. Unfortunately, all I ever did was waste their time but if I ever did have a real problem, I would show up here in a heartbeat. ;)
Jonathan Hernandez
Great staff! Took good care of me. Doctor walked me through my symptoms. He took care of me, made sure I felt comfortable.
Luis Morales
I travel for business and became really sick getting into Houston, I looked up ER Clinics and this came up as being the closest. I went in and staff was quick to attend to me and I received their undivided attention. The doctor was personable and very informative. I was in and out in just about an hour. They eased my fear of ER's.
Thank you,
LM
Emmanuelle Denaclara
Everyone was friendly and efficient. I cut my leg close to the knee, i had a tetanus shot, was numbed, cleaned and stitched in an hour or less. I will definitely go back, not that i want to but if i have to
Ada Brooks
I went there for a covid test. They were very professional and fast with the results. I definitely recommend them.
Sandy Rodriguez
Personnel was friendly, knowledgeable and made me feel comfortable. Thank you for taking such good care of me.
K Musgrove
This group deserves the highest ranking! Awesome staff, wonderful nurse and Dr. Very caring and professional. No waiting and the Dr. was very thorough. If ever I need an ER, this is the place to go. We need more people like this !!!
Jason Victor
Fantastic as an experience as one can have with an emergency center. Very professional staff that is courteous and efficient - we were all stitched up and out in less than 30 minutes. This should be your go to emergency care center!
Linda Wolfe
Amazing staff and facility! I would recommend this place to anyone.
Helena Kean Nguyen
I had an airway problem. They saw me right away. The ER physician Dr S was super nice. The EMT richard was great. Then nurse was great too. Im glad i went here i stead of an ER in a hospital.
Ramon Cruz
Doctor is an amazing man! Helpful and for the people! Great service! Thank you for helping my son!
Lucie Novotny
Dr Im and the staff at Sacred Heart are wonderful! I had an issue with my wrist and was seen right away. I highly recommend this ER.
Machelle Lay
Front desk..great! Doctor great!.. nurses great! I never feel rushed . Always feel listed to. They called me the next day and answered all my questions. overall love this place.
Robin Conner
Always so appreciative of the time and care taken when we visit Sacred Heart. Very friendly and competent staff. Thank you for taking care of our family as if it was your own.
Graciela Marquez
Everyone was amazing and very accommodating! I received excellent service and they made me feel at ease.Thanks to Dr. Im, nurse Stan and Rad Tech Bobby. I highly recommend this place👍👍👍 …
Jade GhetConTrai
I had fallen at work Saturday June 5th, came into the facility Sunday June 6th, I sign in and was taken in to see the nurse with 3mins, with 5mins the doctor came in CT was order and done with 5mins, everyone at the facility was great very concerned and caring, Thanks God the CT of my head came out great no internal injury, well what do you know as I'm typing this comment the nurse from the facility call to check on me to make sure I'm ok or should I need anything else, no words can describe how great the staffs at this facility are, they're wonderful, I wanna Thanks everyone at the office that was there to help me, your services are the best 💝💝💝💝🙏
Chris Gilliam
Mark and their staff saved my eye. After being turned away from a dozen other care centers they immediately brought me to the back and very carefully pulled a small fragment of metal out of my eye. I don't have insurance and they were very affordable.
Krissy Richmond
I have had two lovely experiences at Sacred Heart. I would strongly recommend this Emergency Center to everyone!! Thank you all!
Lilia Amaro
Unfortunately, I have been here twice for stitches for my daughters. The quality and care of the staff, however, made these experiences much more bearable. I highly recommend it.
Evan O'Neal
Phenomenal service. Above and beyond. Big thank you to reception, nurses, and doctors alike!
Di Su
Dr. Nahm saw me for my back pain. Facility is clean and staff are nice and efficient. I got a CT of my spine which put my mind at ease and I was in and out within an hour. Highly recommend the facility and Dr. Nahm.
Ricardo Molinos
No wait, super friendly service, they take time to explain things. Dr. Szema you are awesome!
Tony Luong
Not that it's any fun to go to n emergency room, but here the staff is friendly and efficient. Facility is clean and comfortable. I was pretty impressed overall with the entire experience.
Marcy Jimenez
Came in this morning because I had a fallen on the 25th of Wednesday afternoon, was experiencing a lot of pain on the right side of my ribs, had some x-rays done and got a shot, and from beginning to end the process was so easy, The nurses staff and office personnel and Doctor were all so awesome, thank you all so much for caring for me😃
tinagorski9
Courtesy & companion! In & out including X-rays with in 45 min. Never had that happen before. Also 2 injection & out the door. Best ER experience EVER!
Connie Lewis
I was seen very quickly and treated extremely nice by staff. My doctor was Dr. Su, whose diagnosis was confirmed by my GI. I highly recommend Sacred Heart to anyone in need of an ER.
Ellie Sweeney
Wonderful staff and treatment! This place is amazing and we were in and out in under 1 hour. Thank you so much Sacred Heart!
KevinWomac
A great ER close to the neighborhood, guick and friendly service.
My MD provided complete professional medical knowledge and my room nurse was so comforting and thorough with my procedure.
Thank you so much.
Latina Woods
Sacred Heart is very patent and listens to all your concerns . I was not in there very long . They are very quick and was able to get out and still finish up some work I still needed to do from work .
M. W.
I ABSOLUTELY LOVE THIS ER! THE STAFF IS AMAZING AND OVERLY HELPFUL AND THOUGHTFUL. THE DOCTOR'S AND NURSES EXPLAIN EVERYTHING TO YOU. I WAS COMFORTABLE HERE, AND MY FAMILY AS WELL. IN MY OPINION THIS IS THE BEST ER THAT I'VE BEEN TO IN HOUSTON. THANK YOU SO MUCH SH ER STAFF!
Felipe Santoyo
The staff is very friendly and the doctors are very knowledgeable I was in & out fairly quickly I have no complaints. I would definitely go back if I ever get injured again which I hope isn't soon.
Tatia Hodges
My entire visit was exceptional! From check in to check out everyone was nice, helpful and professional. Very pleased with my care and would absolutely recommend.
Sun Han
They have great staffs. My son and I had a scratch on forehead but Dr.Im treated us so fast and well. There is no scar on our foreheads :)
Alejandrea B
Nice facility, but we encountered a rude nurse,.... we do not know if she had a bad day or what but, she was very rude and could care less... The doctor who helped us was nice, and the other nurse who replaced the nurse who we had an issue with was nice. We hope not to have to come back to the ER... we would make sure to avoid this place if that nurse is there. No waiting,... only plus
Nick Garza
No kidding this is the best place if you ever need a doctor in a pinch. Mine was so cool and laid back I felt so much better after I was done seeing him. The place is clean and comfortable and I was not there long at all.
Jason Davis
This location is on point. Top quality customer service, friendly and quick service! Also, they connected me to a great specialty!!!
Nicholas & Rehema Bracy
Brought my son here to get treated for a bad skin reaction he was having to mosquito bites, and they took great care of him!!! When we left he was saying, “I like going to the doctor!” Excellent job guys!!!
Cindy Houlihan
excellent, beautiful facility. fabulous, quick, expierenced staff. the doctors are the best! forget hospital er rooms or other emergency clinics...this is where I would take anyone in my family!
Carol Tuttle
I had the best experience here, I feel like the level of care I had was top notch, very affordable and very efficient and the staff were so friendly and knowledgeable, thank you Sacred Heart!
Shara Layton
Brought my son in to get seen.
Got answers, the help we needed and in and out very fast. Everyone was super friendly and attentive!
Dr. Im, Samantha, Shannon, Monica and Shara. The whole crew rocked!
Ingrid Hornickel
Excellent experience at Sacred Heart. Fast process. Great personal, all very helpful.
Gabriel Galvez
Of course no one likes the ER but these folks really make it easy to come for help! I have recommended them to family & friends for years! Great staff, clean, quick & knowledgeable 👍 …
Hailey Watson
My boyfriend had shortness of breath and cash. We Went anyways and the amazing doctor and staff there only charged us for the dr visit. That was amazing.
Hayley Church
Tricia was so nice and helpful! She was calm, cool and collected! Thank you for everything! I am recommending testing done here for anyone who needs one!
Blue Positano
Great clinic. Very professional and helpful staff. I was seen right away, too. Would definitely recommend if you’re not feeling well.
Max Koehler
We had excellent care. Tricia, the nurse, was especially kind and caring. Will definitely recommend this facility to friends.
Bryan Kilburn
Top notch staff. Very professional.
Lis
My daughter had been sick and the doctors did not know what she had. Until we came here they gave us the correct diagnosis. I thank the whole team for their good attention.
M. L.
House has nothing on Dr. Su. Great Dr, Dr. Su, great nurse, John, and great rad tech, Robert. Front desk, Amber, was super nice and I got in quickly and out quickly.
Clean and big place.
Brant Bloem
This is a top-notch facility and I could not recommend them more. I tell all my friends and family to go there any time they have a problem and need medical care, and I have never ever been let down. Truly lifesavers.
C R
Tricia was amazing. Very professional and informative. Very kind and patient. Thank you so much for treating me and my parents with the best service and attention!
Rachel Standefer
I had a great experience here! I was in and out within 20 minutes and received all the care that I needed! All the staff was friendly and helpful as well!
Tom Taylor
Amazing experience, the staff and doctor were absolutely great. The doctor treated me very good and actually explained everything so you can understand everything.
Helmers Street Baptist Church
Came in today for a rapid COVID test. Praise God it came back negative! The crew was nice and did a thorough job. Good place!
Theresa Jong Lee
This is my go-to emergency clinic. The staff is always nice and welcoming! Dr. Im is extremely professional and honest. I wouldn’t recommend anyone more than Dr. Im.
Jack Meek
Sacred Heart Emergency Center took care of all my medical issues and were very friendly Thank you for everything.
Daniel Howell
No wait, great staff and reasonably priced for a 24 freestanding clinic that can provide most everything. Came in with an awful fever and was out in an hour with a positive test, steroid shot and necessary prescriptions 👍 …
JESSIE ANN 2000
This place is amazing. The staff is very caring. No wait time. They took great care of me and took the time to explain my diagnosis. I wouldnt go any where else for an emergency.
Maryte Giovinale
Great and prompt service; all the staff is very kind and caring and they prescribed a very accurate treatment to my needs. Highly recommended!
Christina Pham
The staff here took great care of me. Quick but thorough assessments and I felt so comfortable 10/10!!
Katie Henry
Good experience. There was no wait at all, I just filled out the paperwork, they saw me right away, gave me my meds, and I was on my way!
Amber Bertero
They got me in quickly. Fixed me right up. All the staff was very friendly and helpful! Even though im traveling if i ever needed care while here again.
Josh Taylor
Great experience! Super clean and comfortable environment and great care from the staff! I felt like they genuinely cared about taking care of me! Highly recommend!
Jessica Figueroa
Love everyone here and their friendliness!!
Heather Cody
Dr. Im, Tricia (ERT), Stanley (nurse), Efrain - RAD and Elizabeth at the front were all AMAZING! They took great care and lots of time with us. Thank you!
Theresia O.
Doctor and staff very helpful to address my concerns in a timely manner. They also helped me to feel at ease through the process. So grateful for everyone.
Thank you.
Sydney Foreman
Tricia was amazing and gentle and made things super easy. They’re working their butt’s off and I appreciate them so much for keeping everyone safe!
Javier Martinez
Fantastic place. Great staff. Very thorough and clear. If I have any problems, this will be my first stop moving forward.
Jawona Robicheaux
Very informative front desk receptionist Kellie was a sweetheart. The dr and staff was so nice and have great service here.
Beyond amazed with the service
Spencer
Very quick, no wait time at all. Doctor was very thorough and able to provide diagnosis unlike others that I had seen. Staff was very nice as well.
Gaby Vargas
Very professional 👌
Great medical help. I had no wait time, the Dr. was very nice to me. Definitely recommend for small urgent care. …
Amber Janczak
Spectacular service from the front desk to the amazing bedside manner of the nurse and Dr we will only be using this facility for all our future needs !! Highly recommended!!!
Saint Phillthy
Always quick and always so helpful, they really want to make sure you are healthy. They have amazing customer service as well. 10/10 will recommend.
Rhoda Arnes
Always excellent service when we come here. The staff is so kind and the put my mind at ease. Thankful and grateful for Sacred Heart Emergency.
Jessica Rogers
The most amazing staff! Everyone went above and beyond. In particular, Dr Mark was wonderfully helpful and friendly. Would definitely recommend going here!
Candace Gonzalez
I love it here!! The staff is really nice and caring. I will never go to a hospital and sit in the emergency room for hour's at a time ever again.
Tony Trac
Awesome service very caring with a sense of urgency, if you are by any chance reading this review like I was reading reviews this is a great place very straight forward. The staff guides your through the process. I will be going here from now on.
Mauricio Oliveros
Excellent facilities with great doctors and stuff. I highly recommend coming here if you need urgent care. They provide and overall great service.
Steve Hong
Facility was clean and welcoming. We were helped as soon as we walked in from a very friendly staff member. Thanks Dr Mark for your service!!
Martia Hatfield
First awesome urgent care. Saw my son and we were in and out in under an hour. Highly recommend!!!
Patricia Lopez
Dr and Nurse are very caring and listen carefully. I appreciate it very much
Jet Set
Perfectly executed in all respects.
Stephen Harden
Very quick during the night hours. Had me in and out within 20 minutes, including paperwork and a prescription. I've been doing great since then!
Tania Zuniga
Very clean facility. Very nice and friendly staff Dr.Im I give him a 10 very nice polite Doctor highly recommend him and this ER. Would come back again if I ever feel bad
Tommy Berretz
The staff is always extremely kind and they provide a detailed explanation of what they are doing and why.
Karen Ice
Facility is nice and inviting. No wait time and staff and doctor very nice and attentive. Would go again if need be.
Randy Lutz
This is the Emergency center that you want to go to if you have a medical emergency, or just not feeling well. Dr. Im and his staff are wonderful. Highly recommended.
Jaime Coffey
We were seen right away. Everyone we talked with was sweet and knowledgeable and went out of their way to help us. I hope we won’t have to go back, but we definitely would if we needed to!
Felicia Nash
Excellent...excellent experience. I was scared coming in but the entire staff is amazing.
My health is very important to me and them. Thank you so much!!
Debra Rodriguez
Always the best experience! You genuinely get treated with care.
John Gil
Went in today due to a knee injury . Dr. I'm and Steve were very hospitable and informative. Very impressed with their sense of urgency.
ceslie garza
Doctor M was amazing . Great bedside manor and the entire staff went above and beyond would highly recommend this facility!!
Sarah Lambert
Dr. Nahum, Liz, Tricia, Danielle, and Kellie were Friendly and professional- we enjoyed the experience - such competent staff! Wonderful
Sarah Greene
Highly recommend. Came here because the hospital emergency room was packed. This place took me back right away and they were very helpful. Would definitely come back.
Anthony Nwosa
A really great place to be, staff were friendly and supportive and super informative! Kelly and Dr. Su made my trip there very pleasant!
Wayne Bell
The service was excellent they gave me all the comforts and they attend all there patience with pride and care also they watched my daughter as they were taking care of my medical needs five stars for sure
Andy Kim
I will never go to an emergency center at a hospital ever again. Super polite and professional staff....I was in and out of there within an hour properly diagnosed by Dr. Mark Im. Highly highly recommend!!!
Evelyn Salgado
Everyone was very kind and caring. They took me in right away and treated me immediately. Highly professional and very knowledgeable.
chris racine
Great staff and very informative doctors
Izzy Benavides
Kellie and all the staff .. doctor , nurse. Etc. were very nice , professional!! Treated me well and no wait.
Lindsay Brown
Never any wait and service is fast, thorough and friendly. Doesn't feel like a doctors office! Highly recommend Sacred Heart Emergency Center.
peter campbell
Very professional and courteous
Kept my young daughter informed of every stage of treatment
Great job Kelly, Jason, Shara and Dr. Im
Jerri Hardaway
No waiting. Very attentive staff. I had a simple infection. Treated and out the door in 30 minutes! I love this place.
Laura Faris
This place is the best! Second time I had to come and the staff and doctors are super friendly and quick! I definitely recommend them
Mark Sweeney
Good, competent, and professional. Also very nice people.