Reviews of UnityPoint Health - Methodist West Hospital. (Hospital) in Des Moines (Iowa).

UnityPoint Health - Methodist West Hospital

97 Reviews

45 Comments

Hospital

1660 60th St, West Des Moines, IA 50266, United States

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Description

Information of UnityPoint Health - Methodist West Hospital, Hospital in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

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Reviews of UnityPoint Health - Methodist West Hospital

Sara Easton

We delivered our first baby here, and I have nothing but amazing things to say about the maternity ward and all of the wonderful nurses. They were attentive, kind, helpful, and were there for anything we needed. The rooms were spacious and private, and very comfortable. The food was also great. I would recommend Methodist West for anyone who is looking for recommendations on where to deliver.

Michelle

The medical staff here in ER/lab/radiology have amazing bed side manner(it matter)! They are excellent as well as thorough. The downtown surgery center is also amazing. I can’t speak past these areas. But I’ve been given excellent care and appropriate diagnoses

Lexy Risdal

Best out-patient surgery! The check in process was so easy. The nurses and surgical staff are AMAZING! They were incredibly kind, comforting and had a great sense of humor which I appreciated! I have never had a better experience and this was my 5th surgery. THANK YOU!!!

Jack Bassford

Second hip replacement in two years for my wife. Excellent and very thorough with care. All Dr.s and staffing outstanding! The nurses truly are the BEST! They work in such Unity. I recommend Methodist West to anyone!

Shock101 Light

I took my son last night for his shoulder to the ER, they had us in and x rayed and out in an hour and half !!! Best place ever thank you everyone !!!!

Michael Nuss

I had knee replacement surgery here. I was kept very well informed as to what I could expect to happen next. Everything ran smoothly from check-in to pre-surgery to the OR (which I don't remember a lot) to post-surgery and finally to my room. This was the first time in my life I was admitted as a patient. I was very satisfied with my stay at Methodist West. My room was nice; the food was great; and most of all, the staff was very attentive and caring about my needs. Thanks to everyone at Methodist West.

Jane Hartman

I had knee replacement surgery at Methodist West. The staff is excellent from registration, to the recovery room, to the nursing staff. I appreciated that therapy was done on the same floor as your room. Beautiful surroundings, good food, and I couldn’t have asked for a better hospital experience.

Teresa Brumer

My mother was in for a shoulder surgery. I want a shout out to nurses Mark and Toney. Went above and beyond to make her feel better. I would give 5 stars but my mom did complain about one night nurses assistant who kept blowing her off. She told me her name as well but there always is the one bad apple. Over all everyone was kind, caring, and fun to be around. It was very clean as well. Highly recommended!

Teresa Mulder

Had knee replacement surgery on October 1st, 2020. Care and staff was outstanding. Rooms were very nice. Almost Hotel type feel. Special shout out to Mimi, my nurse aide the first night. A very special, caring & compassionate young woman.

Tyler Buck

Went in with severe pneumonia symptoms and they immediately got me in the ER and began treatment with a variety of nurses and doctors who all showed genuine care and got my symptoms very under control before leaving. Very quick service, all kind and respectful professionals. It was my first trip and would repeat if necessary.

Bryan Bradbury

My wife delivered here in 2016 and we just had our 3rd elsewhere. Our experience at this facility was THE BEST hands down. The OB staff were exceptional to include her provider who went out of his way to listen to her concerns and to reassure her and she is a L&D nurse so she was very particular! Great experience!

Dani Orlich

I came in the night before Easter with stomach pain and though I ended up needing an appendectomy and finding out I had covid in the same night/morning ended up having the possible experience in the ED. Steven R was the most incredible nurse. So attentive and kind. Delivered the covid news with such grace and kindness. Dr. McCrackin was working that night and was so gentle and kind. Steven was even so thoughtful that he checked on me before his next shift the following afternoon. I can't say thank you enough!

Samuel Delgado

I cut my finger with a table saw and they treated me very well in the emergency room. I returned it 10 days later as requested to get sutures removed. My finger is still swollen and I was still in pain. Removing the sutures proved very painful as the emergency nurse clumsily plowed into my wounds. I was loud as I was telling her this is painful. As I left the security guard approached her and asked her what was going on. She laughed looking at me. I was hurt more with her laughter then the suture removal. I am a veteran serving two tours in Iraq. I've stretched myself up in the field I know what pain is. I left a little humiliated. I should have removed the sutures myself

Brian Johnston

I had to come to the ER, then admitted last year and now my wife is here (ER then admitted). This hospital is the best I've ever seen. The administrators obviously treat the employees very well. They are all happy to be at work and because of that, the patient care is extraordinary.

Dave Reynolds

I was having a kidney stone attack. The pain was the worst i have ever experienced! They got me processed and to an er room very fast. Started me on pain medication, got a CT scan and diagnosis within 35 minutes. I was made comfortable and was home in about 4 hours. The PA and nursing staff were great! I hope to never see them again😊! Great job! By the was, passed the stone that night.

CARI CHRISTENSEN

I'm about 37 weeks pregnant and have had the best experience with Unity Point OBGYN clinic in Waukee and Clive. Between their nurses and providers, to their friendly staff they are there to help in any way they can and it truly shows. It means so much to be becoming a first time mom and have the support of your health team! I just called Methodist West to do a labor and delivery tour and unfortunately they aren't doing tours at this time because of the sickness going around. I thought it was great how they look out for the well being of the little ones. Kirsten Murray gave me this information and she was kind enough to email me a video of the tour. Talk about customer service at its finest! Thank you Methodist Hospital and Unity Point for hiring and training great individuals to help your patients!

Mirsad Kadic

I don’t want to judge no one’s opinion but my experience with this hospital and recovery team was excellent. For someone who most of people name “Monk” (from tv show) I could not find any single error for my time being two and half days in hospital. Whole staff is very knowledgeable, patient and well organized. Volunteers are very nice and very helpful. Rooms are big, food excellent and whole environment just great.

C S

I have had several experiences with MWest ER and inpatient with my Dad. ER staff was beyond exceptional in knowledge, compassion and efficiency in tending to my Dad. When he was an inpatient, the nursing care was wonderfully kind as well on the 3rd floor. We were so grateful for Amy, who was spectacular in her care, and a male night nurse on 3rd floor.

Melissa Harden

I delivered by second child at Methodist West and we had the best experience ever. We drive by it every now and then and joke that we should go back. :) Nurses and Doctors are amazing. The place is SO nice, it's like staying in a super fancy hotel.

Leena X.O

I just gave birth here 2 weeks ago and I loved everyone there! Everyone was nice and really helpful, room service was great. The room was amazing and the housekeeper was nice and amazing!

David Zach

My wife and I had our 1st child here. Best place in the DSM metro. The nurses, doctors, nurse assistants, room service, and chefs have all been amazing. Basically it is a hotel. 10/10. Also, they take baby pictures for you.

FRANZ WAGNER JR

Had L4/L5 FUSION on 4/2/21.great help/seŕvice from all depts,from check in to DR REIS,to all the nurses to food service.outstanding all around. Thank you for everything. Franz Wagner Jr

Jennifer Wood

Had a great experience for an ER. They were very attentive and took lots of time.

Jenny May

These nurse's and and staff are amazing... I'm passing a kidney stone and they let me lay down on the bed in the triage room, amazingly nice love it here

Cassea Autumn Groepper

My doctor was very understanding of what I needed

Sterling Fox

Took good care of my boyfriend and brought him back to health from a serious injury. A special thanks to all the doctors and nurses.

Carol Jackson

This has been a wonderful experience Everyone has been awesome. If I had to be hospitalized again, this is where I would want to be. Awesome.....

Calista N

Nursing staff needed a little more friendly bedside manner in ER

Sam Drake

Excellent new facility. Rooms and staff are high quality! Highly recommend this location.

Princess Reign

Got my bionic leg done here, and staff was excellent

Penney Smith

Much nicer than downtown! Kept us informed and answered all of our questions.

sally peterson

The only thing to work on.I was told in my instructions to be here 45 minutes but really needed to be here earlier to drink contrast

Mackenzie Carpe

Really nice and new hospital, but seemed a bit understaffed.

Rich

The best ambience with top notch staff for orthopedic care

Deb B (Nana)

Great. Took very good care of me

Ken Tipping

Personal staff. Nice accommodations.

Joe Ferin

Excellent facility with an excellent staff.

Elizabeth Anderson

Still here. 13 hand counting

Cesarina Polanco

(Translation) It looks like a very nice hotel, very good attention (Original) Parece un hotel muy bonito, muy bunas atenciones It looks like a very nice hotel, very good attention