Reviews of Aspen Dental. (Dentist) in Grand Rapids (Michigan).
Aspen Dental
3767 28th St SE, Grand Rapids, MI 49512, United States
Description
Information of Aspen Dental, Dentist in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Aspen Dental
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
8 am–2 pm
Saturday
8 am–1 pm
Popular times
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Reviews of Aspen Dental
Some of the best dental staff I’ve had the pleasure of dealing with. I just moved from out of state and had a broken tooth I needed taken care of ASAP.
I was able to get in same day and even though they were booked up for extractions they were willing to find a way to work me in.
I’m incredibly grateful and will definitely be coming back to this location for the rest of my work.
Thanks for being awesome you guys. 🙂
I have always had a fear of going to the dentist due to a terrible experience even I was a child. When I explained this to them, they were very gentle and made sure I was comfortable. I got dentures and they look absolutely beautiful!!! You guys changed my life. I'm much more confident in my smile... THANK YOU! Melissa Rankins
Entire staff was phenomenal! Smiles & laughs make the environment less stressful. Dr. Angie is the best dentist I’ve had up to this point. Everything was explained clearly from the procedure to the healing process.
The staff at the 28th location are amazing. I had to have a tooth pulled in an emergency situation today and I had previously had a bad experience at my normal dentist office and they went above and beyond to not only make me feel comfortable but make the visit an ideal situation for me to return. I would recommend them time and time again for any situation!!!
Really awesome, quick, helpful staff. Very much a judgement free zone. They took my insurance and also worked with me with any remaining balances. The exam was thorough and easy (and no cost).
I am a nurse of 38 years and found the staff to be very polite and professional! Very informative on the possible treatment plans. I highly recommend Aspen Dental on 28th Street, in Grand Rapids.
I’m torn! I love the techs and the dentists, and have had great success with my teeth. BUT, the front office staff is rude! I’ve Had questions about my bill and the office manager refuses to call me to discuss. They are rude and disparaging to clients within earshot of others. I hate dealing with the front office staff.
Great people great work just had to get fillings and my teeth look like they never did any work. Now that's a great dentist office. Thanks again Aspen dental
one of the best experiences I have ever had. everyone was wonderful. right down to my impressions and x-rays. thank you Aspen Dental.
My smile is a reflection of the awesome jobs performed at Aspen Dental. #thankyou
Their urgency for my care was phenomenal... the staff went above and beyond to accommodate me financially and physically!!! #AspenDentalRocks2022
Excellent Dental Experience. Everyone was nice from the office manager to the dental assistants. I'm excited to get my teeth done so I can smile again...
After dealing with Robinson dental and having such horrible service outrageous prices Aspen dental huge total difference unbelievably friendly works with your insurance better than I've ever seen and they actually take the time to talk to you and explain to you and let you know what's going on and what needs to be done and it's the first time in 30 years I have never been belittled at a dentist I know I don't have great dental hygiene I could always do better but instead of telling me that they showed me ways to get better little ways to make it easier I'm a truck driver so it's a little more difficult these guys were awesome I wish I could rate them more than a 5 out of five
Almost 11 years with them never have any problem!! Good management and doctors.
Ask for the manager Ashley she is very helpful.
I had a great experience with Aspen Dental. Every one was professional, kind, and explained to me every detail of services they had to offer from the beginning to the end. They took time with me. The atmosphere very pleasant.
I just want to thank Dr. Myron,Sonja,
Ashley for their services.
I can honestly say that my treatment at Aspen Dental was one of the most positive visits at a dental office I have had.
Dr Angie, Autumn and Ashley took care of my needs with professional and knowledgable expertise. They even squeezed in what we needed to do to fit my new bite splint. Thank heaven.
I was treated like a friend as well as a patient. I am impressed to say the least. Thanks so much!
The staff at Aspen dental on 28th Street is very friendly and professional. I've had nothing but great experiences with them.
That service was excellent. I had four teeth taken out. I am now feeling better.iam glad had this taken care of.
The dentist I had was very good. Told him I was a little nervous and he was very kind and kept asking if I was doing ok or if I need to stop.. very reassuring and informing me of what he was doing. 👍👍from this guy. …
i usually hate the dentist. but i went here for the first time & everyone in there was so nice! they didn’t make me nervous & i had a great experience for once at the dentist!!! they seemed super busy when i walked in but still were very kind and welcoming. they have reasonable prices as well :) i would highly recommend going here for dental work
Wow! I am amazed. Every time I have been to the dentist it was very unpleasant. Going to Aspen Dental I expected the same experience especially since I had an infected tooth which had to be extracted along with two wisdom teeth. I also had a deep cleaning which in the past was not pleasant. Back to Wow! I am amazed. These guys are the best. Everyone is so caring and polite. They are a pleasure to be around especially with the bad rep dentist office's receive.
Now lets talk about the most important thing to me, The pain. NO PAIN. NO EXAGGERATION. I had three separate appointments. NO PAIN. NO EXAGGERATION. I'm telling everyone about them. Two of my family members went to them before me. They are just as pleasantly surprised as I was. They also agree that it was the best experience at a dental office they ever received.
If you hate going to the dentist and always had a bad experience you really should give them a try.
Dr. Miller, to you and your staff thank you from the bottom of my heart.
Dan L
Good overall - got in relatively quickly, Dr. was good. Had me all setup after a move from Michigan to Texas. They had my account, xrays, treatment plan all transferred and setup to move on in TX.
The best dentists I've ever had. A completely relaxing and pain free experience.
Very pleasant professional staff that take their time to make certain your questions are answered regarding procedures, scheduling, billing etc.
Years ago I had a horribly traumatic experience at a dentist office in another state. This left me feeling apprehensive about going to the dentist office for years. Sadly I believed that my experience was probably normal and did not wish to ever go see a dentist again... until this year. I wanted to try Aspen Dental in Grand Rapids because I had heard good things about the staff and read their great reviews.
During my first visit I was VERY nervous, and even cried, out of fear of being treated like I was in the past with the previous dentist office.
Thankfully I couldn't have been more wrong! From the moment I entered the Aspen Dental facility I was treated with care and respect. The office was clean and everyone was trying to be as cautious as possible due to the pandemic sanitation guidelines.
From the dental receptionist, dentist, dental hygienist to the financial advisor everyone was SUPER kind and
compassionate. They truly exceeded my expectations and I am so grateful to them for all of their hard work to make my appointments as painless and as seamless as possible.
BIG thank you to Tanisha, the hygienist, that helped me get my dental hygiene back on track! She was gentle, effective and actually cared about my comfort!
GREAT EXPERIENCE! 💗
I absolutely LOVE this dentist office. Dr. Mitch is the best and coolest dentist on the planet. And his DA Natalia is as efficient as she is friendly. The whole staff is just plain amazing, helpful, great individuals. Every appointment I've had has been a genuinely amazing experience. I'd recommend this office to anyone and everyone and especially this team. Truly love this place.
Super fast I had 3 teeth pulled I was in and out within an hour and I felt no pain. I had an awesome experience!
Other than two scheduling conflicts, I was very pleased with the services at Aspen Dental Grand Rapids. I had 2 teeth extracted with virtually no pain during and post procedure. I had been in severe pain for two weeks, and felt immediate relief after my extractions, and also very pleased with pricing at Aspen Dental.
In a word: Impressed! My first visit was due to a dental emergency. From the online request for immediate appointment, thru the entire day the team saw me thru with impressive professionalism, skill, and kind customer service. Definitely put me more at ease with this stressful situation. I was amazed by the latest technology I haven't experienced before and super appreciative of them helping me create a clear dental care plan of my priorities, clear fee summary, helpful offers/options for payments, and discounts. Free initial visit was very much appreciated! While I can't say I'm happy with my current dental condition, I'm grateful Aspen Dental is available to get me on a solid path to a healthier smile.
I liked my experience at Aspen because it included...
*Minimal waiting time
*A comprehensive exam using the latest dental technologies
*Friendly, personable dental professionals.
A year later, I'm still pleased as punch with their service--from both the customer service and dental provider perspectives.
Excellent. Great service with Irma and Dr. Michael.
The medical assistant and doctor were great! We laughed and they made me feel very comfortable and answered my questions nicely and were very understanding!! Would refer them to anyone very nice place and staff!!
Everyone is wonderful. Comfortable, professional and good convo… always leaving with a happier mouth.
Very friendly comfortable environment!! People there are amazingly kind and genuine with their care and commitment to make people love to smile!!
I was in a serious accident at work and all my front teeth where knocked out and the dental team did everything they could to make me dentures that look like my real teeth. They used pictures of my teeth and used computer imaging. I very happy I don't have to look like someone else
Fantastic experience! Everyone was wonderful. Highly recommend!!
I have massive dental anxiety! Dahlia(assistant) and Angie Mercier(dentist) were absolutely wonderful when I came in for 2 fillings. They made me feel so comfortable. Their patience and kindness was very much appreciated. I look forward to coming back to the 28th St office. Thank you!
The receptionists are quick and friendly. The wait time was nearly non-existent. The dentist and hygienist were super delightful and were honest and upfront with my care. The pricing is affordable. I overall had a great experience and I was referred to a periodontist for the best care.
The whole staff was very welcoming and explained everything step by step for me. The dentists here look like they care more about the patients than the money and try to make sure that they don't do unnecessary work. I would definitely recommend them to family and friends.
The people at this office were very kind, courteous and took the time to explain every step of my procedure. They ( including the dentist ) never tried to talk me into one option or the other but explained all my options and costs. The office manager took her time explaining all my payment options and never made me feel rushed. Great place to use.
This is the first time I have been to the dentist in a long time and Aspen welcomed me with open arms. They are honest about treatment plans and they had referred me to a root canal specialist that was very helpful. I am still working on getting treatment at this location and am expecting great things! Lori was very friendly during my initial exam and made sure I was comfortable with everything that was happening.
I enjoyed your dentist because the dentist I've been seeing for 25 years just kept me going back at 3000.00 a visit and just more coming. Your dentist knew right away what I was concerned about and noticed that I had spent a lot of time in a dentist chair.. Probably 20,000. Later. It was starting all over again. I have had a perfect experience from the first phone call to your office. Every one there was so personable. I could tell all your employees are happy and proud to work there. Your office manager was so sweet and professional. I was a store manager, running the largest rent to own store in Michigan for 20 years. I know how to spot a great manager and you are definitely lucky enough to have a super manager. She recognizes a happy employee is a good and productive employee. I was at your office past closing time and she did not rush us at all but instead was very patient and helpful answering all our questions. I will be calling tomorrow to set up my appt to get false teeth. Hope this review was helpful.
Went in because I really needed my teeth checked out, and everyone was so friendly and helpful!! I especially loved the fashion aware woman at the end of my visit whom was very helpful with explaining pricing and super nice! She coordinated her outfit like a pro I love that!
I went here on the 23 of June..Everyone was friendly, kind and very attentive to my needs. At the end of my appointment I was told I would speak to someone who would explain to me my options..i waited..the lady was very backed up..i waited..i finally asked if i could leave get something to eat and come back..the lady i was supposed to talk to come out and apologized and said she could call me beings i live an hour away. I have been waiting 8 days ..calling and have spoken to someone 4 times. Promising me a return phone call the next day..still nothing!! Please call me so we can finish my 1st apt..i want to schedule what is next..feeling discouraged
Aspen Dental, 28th St by Woodland Mall. Very helpful, kind, greet you with a smile always! Very helpful with explaining you're billing. Love Love this Dentist office, you can trust them an feel comfortable. Suzanne in billing , is the Best! Explaining you're billing, helpful with any questions you have. Takes the time to make you feel at ease. Always has friendly wonderful smile an will be open an Honest!! Thank you All!!!
I had a wonderful experience at Aspen Dental the staff was excellent. Everyone treated me with kindness and showed great concern about my issues. Dr. VanderBaan was so polite, professional and very pleasant! Gena was very gental while performing the exam and took her time to explain each process. She was kind ,simpathetic, and very professional! Suzanne the office manager was absolutely great!She was kind ,polite and very professional .When were discussing payment options she took her time to go over everything. Most importantly each staff member made me feel very comfortable and they displayed smiles. Frankly it is very rare for everyone in a professional setting to be so professional and kind. My experience was absolutely outing standing at Aspen Dental.
Genci was AMAZING and she is the reason for my 5-star rating! She explained me in details the treatment plan and what was she was going to perform. Love her sense of humor. I would strongly recommend her.
My reason for going in was for a set of dentures, a first set. I was treated very well by the doctor and staff. They seemed concerned about all of my health issues and requested a prior approval from my primary care physician and also my GI specialist because of the extractions.
The office came up with a game plan for my treatment and gave me a quote. They worked out a payment plan that worked for both of us. I would highly recommend this office for all your dental treatment.
Very professional staff from when I came in to when I left! The dentist himself was straight to the point on what needs to be done. I love Katie or Kate, I forgot her name but she was so sweet to me and understanding. She was detailed and explained to me the prices and such. Thanks for calming my anxiety down and making me feel good bout being there!!
The dental work I received today I feel was Handled With Care, no pain, the Dentist made sure I was comfortable and overall great service.
The staff are very friendly and it was a good experience overall considering I hadn't been to the dentist in 8 years. Just needed a good deep cleaning and, for once in my life, no cavities!! Now, I don't hate the dentist anymore and I'll definitely go back every 6 months from now on.
The staff at Aspen Dental were very nice and professional. They explained everything to me before they started their work on my tooth.
Love this place have had two cleanings and two crowns done. Extremely friendly pain free and caring. The Doctor is outstanding, the whole staff are wonderful friendly and nice. The help set up payment plans the whole nine yards easiest dental process ever and if you don't any something all you do is say and they won't try to force it.
Just had my periodic teeth cleaning at the 3767 28th street office. I am very impressed with their performance from the scheduling and confirmation of the appointment to the actual procedure. Genci was the dental assistant that took care of the cleaning and she was excellent. Thank you to all the staff for the work and care including helping understand the billing (Thank you Suzi). I am very satisfied with the service and would recommend this Aspen Dental office to anyone.
My Father who is a visitor from India had to repair his denture and his insurance did not cover this. I went to Aspen and they really helped a lot with a free consultation, free Xrays and moreover they fixed the denture for lowest possible rate for that work. The Doctors and staffs are very cooperative and friendly. Nice facilities inside the office. Kudos
The staff are friendly and very helpful. It is a nice place and very comfortable. They are great for people that have anxiety at the dentist. They are good for regular dental care (me) as well as denture care (my husband) so we don't need to have different dentists. The only thing I don't like is when I decline the fluoride rinse, they turn around and try to sell me on a different product that also contains fluoride.... My insurance doesn't cover it. I have city water, I brush my teeth with fluoride toothpaste, so I get plenty of fluoride from other sources.
The staff were all so friendly and helpful! I have never felt SO comfortable in a dentist office! LOVED Dr. Sibles sense of humor ! A HUGE thank you to Rich for the great job you did! You are amazing at what you do!
Addressed my needs and got me in to get my tooth fixed right away! Will be going to them from now on for sure!
Got my wisdom teeth pulled by Dr. Yosif recently. The surgery was fast and smooth. But I'm surprised that I was not given any instruction on post-surgery care. I have heard that other places gave their patients a syringe and daily cleaning procedures.
I had a great experience with Aspen Dental. They took me even with no insurance. The waiting room is bright and roomy. The people were friendly and informative. I enjoyed my experience with them and would recommend them to others.
The staff is professional and courtesy. Ive been to other dentist before, and was really sore for a couple days after. But at Aspen, the next day i have already felt better. They were also fast about getting me in ASAP. Actually, the same day i called about having pain. Thank you Aspen Dental!!!
The best dentist office I’ve been to. All the staff included. I’ve never felt more comfortable and they really worked hard to solve problems I was facing with crooked and broken teeth. I will never go anywhere else and I’ve been to so many other places and felt discouraged. I recommend to everyone I know, especially if you have some serious work to be done.
- anthony burns
great service , friendly knowledgeable staff
Excellent at making sure your comfortable ( pain wise) they really care about your experience &
Go above & beyond to make it as painless as possible. I actually don’t mind going to this Dentist!
Will recommend to all ❣️
Thanks Aspen Dental
I found the people to be very kind and helpful. All questions were answered completely. Nothing critical was ever mentioned about the amount of dental work I need, they seemed as though they just wanted to help. Also very helpful to when they discovered I have no insurance, helped me get financing and found coupons that reduced my bill by 50%
Everyone at this location has been very kind, gentle, empathetic, and the wait times aren't bad at all. I highly recommend them. The only reason I'm not giving them 5 stars is because they don't use laughing gas.
My first visit was great! The staff did an excellent job building rapport, ensuring that I was comfortable and well aware of everything stepped off my visit. The ENTIRE staff was kind AND knowledgeable. I can't wait to go back. I have never seen such high quality customer service across and entire staff.
The staff is great! From the time I stepped through the door they made me feel at home and important. They were quick to help with fixing the issues I have with my teeth and working out a plan.
Staff were absolutely amazing. Rveryone was extremely warm and welcoming and fun and addressed me candidly with information like I was just another member of their family. While I didnt have many questions almost all of them were anticipated and addressed before I even brought them up.
My significant other said she had been to this branch previously and had a lack muster experience but it would seem that things must have changed significantly along with the management. Cannot recommend enough.
I required immediate attention for a cracked tooth and heard back promptly from the staff. They got me in the same day and provided extraordinary service and help. Everyone at Aspen Grand Rapids is a joy to work with!
Dr. Plummer is great and cured my aunt of years and years of dentistry trauma. Service is quick, efficient, and friendly. Staff are very professional and detailed in answering all your questions and concerns. Highly recommend this office. They will also work with you if you don’t have insurance which is very reassuring.
Aspen dental was professional, timely, and kind from the minute I walked into the office all the way until seeing Dr Rajaee. Staff including hygienist and dental assistant were efficient and helpful. Dr Rajaee had great bedside manner, caused minimal pain, and was able to ease my mind by making jokes and addressing all my questions and concerns. I have been looking for a dentist in the Grand Rapids area for some time now and have finally found an office I want to come back to.
I was very nerviness going to the office.
The people was great to deal with .
I dont have any insurance and the office call and xrays was free of charge .
They told me of a discount plain I signed up for right on the spot.
The discount plain saved me 144.00 off the cost that day.
The doctor I worked with was great to deal with .
I am 46 years old and this was the BEST Dental Experience I have ever had.
AA++ .
Thank you .
Ron C.
They were super quick and efficient and were able to squeeze me in for an extra cleaning after my initial visit.
Genci is always so sweet when I come in for my cleanings! She is very friendly and welcoming and makes the whole experience much more enjoyable! I am always happy to see her and I can see the rest of the friendly staff there appreciates her hard work as well! Thanks for everything! :)
There was some first appointment confusion because I was only seeing Aspen for extractions, not as a general dentist. Everyone was very nice an professional. Would definitely switch to them if my general dentist ever makes me want to.
Aspen Dental does excellent work.
I love the entire staff that I have met.
Suzanne
Raven
Nicole
Marie
And my favorite Rich.
Thanks guys for a job well done by each and everyone of you.
Vernetta Jordan
My first experience here was free as I'm uninsured and needed a dental check-up. I brush my teeth regularly, don't drink pop, have a healthy diet etc. etc. So, I figured I just needed the check-in to schedule a cleaning. I was told over the phone the appointment would be an hour and the cleaning would be around $88. The day of the appointment I received a call asking if I could come in earlier than 8:45 am as the dentist was available. So I rushed out to 28th street and sure enough waited in the waiting room until 9:30. Then, my appointment lasted all of 15 minutes. The dentist called me Amy the entire time (which he apologized for) and also never introduced himself. The cleaning that I scheduled for next week is $130. The receptionist said my address to me across the waiting room (for all to hear) which seemed inappropriate.
All in all, you get what you pay for. I don't have dental insurance and all I needed was a cleaning and to know my teeth are okay. That's what I got. You're not going to get friendly conversation and a relationship with the people there.
A really painful tooth kept me up two nights in a row. Decided I had to get it pulled off the very same day or I would go crazy. I looked up all dentists around my area on Google maps and was determined to visit each one till I found one who would do it the same day without an appointment. Since Aspen was nearest, I figured I would start there. Well, I didn't even have to go anywhere else. The very friendly receptionist (Jesse I think) was very understanding and though I had to wait about 2hrs, they did the job, and at a surprisingly reasonable fee. Oh the relief!! Love Aspen
Yesterday was my first visit to Aspen Dental and it was great. Everyone took their time to explain everything to me and they made me feel like I was their only patient even though the office was full.
The courtesy and professionalism were excellent. The cost, however, of saving one tooth--ballpark $3400 for a root canal and crown--is so far out of the possible for me I could cry. I need that tooth, but cannot afford to keep it. Since I was born in 1941 dentistry has become nearly totally unavailable to those of low income.
I always know that I will get top notch professional care at Aspen Dental on 28th Street Grand Rapids. The dental hygienist does a great job getting rid of my coffee and wine stains. All the staff are friendly and courteous.
I called Aspen Dental and they fit me in for a visit THAT same day. Michelle and Jesse were very friendly and I was able to have a full exam and go over the problems and solutions. Joy was sharing with me the different options available to me, considering I have no insurance, she was very friendly and went on to give me lots of information on financing any future appointments and treatment. She also schedualed me an appointment for the very next day!!!!!! Considering I had a problem tooth that was giving me pain(minor) at that time. I showed for my appointment the next day, and Dr.J. Peiffer and Cheryl did the work I needed done. They remembered me from the day before, and did very good work. Such a friendly staff and perfessional and caring!!! I have just found my new dental office for my family and self. Keep up the great work, I give a truely excellent recomendation!! THANK YOU ALL!!!!!! and see you at my next appointment approx. 1 month from now. Sincerely, Kelli Hansen
Nice up to date equipment, staff were nice and on time, and did a thorough exam with recommendations on what needed to be done for my teeth without being pushy and did a good job explaining treatments and costs up front after coordinating with insurance coverage.
Aspen Dental on 28th and Beltline was a great choice after choosing a new insurance. They were very thorough with all of my paperwork and billing questions and were kind and friendly! Would refer to anyone!
By far the Best Dental Staff in the Grand Rapids Area. I am looking forward to doing more business in the future.
P.S if you're having a tough situation best to schedule it on the 2nd Thursday of the month.
Very friendly staff, explained things other dentist office didn't, work with your budget, I will definitely be recommending this place to my friends, Thank you so much Aspen Dental
Set an appointment the night before and I got in right at my appointment time. How often does that happen? Great staff. Willing to work with you and really try to address your specific needs. This is a great place and I will definitely be back.
From Jesse at the front desk to Joy the office manager, everyone was so pleasant and extremely helpful with all of my dental needs. I would refer my family and friends to Aspen Dental definitely! Im so excited to be able to smile with confidence again:) Thanks to everyone at Aspen!!
Genci, Suzi and Dr. Sible have been great since I chose Aspen to take care of my smile. Genci always does a great job with my dental cleaning; she is extremely friendly, helpful and thoroughly explains my treatment options and follow ups. Suzi has been great at helping me with questions about my charges and understanding where my money is going to. Dr. Sible is very friendly and always greats you with a smile!
Dentist is super nice, as is the oral hygienist. Sometimes their contact appointment reminders and confirmations are annoying but I would rather have too many than none at all. They have tvs attached to the dental chairs to watch while you are waiting for your dentist which is very nice and makes the wait time go by fast.
This was my first experience at a dental office in 10 years at least and I couldn't have been more comforted. I absolutely love this office, I probably would have put it off even longer if I hadn't gone the day I did. Everyone was amazing.
It was very pleasant with exception to me having to see a doctor to have a root Connell. I was told that my bridge could possibly be ruined! Not good! I had my bridge work done by Dr Akin about three years ago at a cost too me of over 5,000.00! If they are broken by a specialist he or she will be responsible!
The staff is super friendly and nice. They explain everything in detail in terms that are easy to understand. I ended up signing up for care credit and they walked me thru how with me just having to show my id and signing some papers.
This has have to be the best visit at a dental office in my life time, The staff makes your visit the best it can be. Hey 5 and a half stars from me, Great Job.
Very friendly. And forward with what they could to to help me. Best part is the flexible scheduling. I don't have to miss work to go to the dentist
I have had very bad experiences with dentists before, never went back for a good 20 years, but going to aspen dental even though I was petrified when I got there ,they calmed my nerves, and where very personable and friendly, explained things in detail. So if your fear of dentists were like mine, I highly recommend aspen dental
Everything went well today. No problems.
I really enjoy this place .
Wish my insurance covered more or had more options for payment plans like pulling directly from a bank account with account and routing number .
I’ve been saving for a while to get what I want don’t but I still have a ways to go and added more than I was expecting like a deep clean that’s $600 .
Wonderful quick and timely experience I had a very painful toothache which I was told by the Dr Myron(A talented and professional Brother) was a cavity and that same day he and the wonderful ladies that helped pulled it out and gave me a world of relief along with checking for other issues and prescribing antibiotics they all were very professional prompt and I happen to go there from word of mouth the night before I had an appointment that same day another dentistry that would've been more expensive but Aspen was better and more affordable
Very efficient care of my reason for calling. However, no dentist evaluated all my teeth, and when I had my cleaning, the hygenist told me to make sure I mentioned two other teeth to the dentist when I saw him. She stressed it two or three times, indicating a lack of communication, even electronic, in the office. While I was with the dentist in my next appointment, I didn't have the chance to bring up the two concerns the hygenist wanted me to; beyond an introduction, there was no time for me to really speak before my mouth was numbed. When I mentioned another problem with a tooth very close to where they were working, they merely acknowledged that they heard what I said. I would have preferred that they look at the tooth I mentioned and at least suggested what could be done. So good care on what they said they would do, but no relationship-building in terms of really taking care of me.
i haven't been to the dentist in years and i was terrified,not only did they not make me feel ashamed for not going in such a long time they were so kind and caring that by the end of the visit i was smiling and laughing. Joy is a true treasure she went above and beyond to find a payment plan that fit my budget.
Would like to thank staff and doctors. Was always afraid of dentist .but after this visit and care they give .i will always take care of teeth and visit on regular schedule. Thanks you guys are awesome..soon be smiling..
Very happy the TEAM at Aspen took the time to create a plan for correcting my smile😁 I will recommend Aspen to everyone I know having dental problems because they focus on what needs to be done and help find reasonable ways to tackle the financial end of the plan. I'm excited I have a TEAM now to assist me in my dental care... …
Everyone at Aspen Dental was friendly and reassuring. They helped me set them up as my PCP when I had trouble online. Very pleased.
Experience at Aspen Dental was great after Corona break. Staff was friendly and quick. As long its only copay its all 👍 and not anything extra. …
I had a very good experience there, the doctors were very informative especially the doctor who did my x-ray she made me comfortable as it being my first visit.
I would definitely recommend
Everyone was extremely helpful and knowledge. I went there for and emergency situation, and now I will be using them as my permanent family dentist. I will recommend them to everyone.
Great office. Super people working there. Loved Ashley, Autumn, and Dr. Myron. Thanks so much for getting me in quick and helping!
Very friendly and helpful staff. Took as much time as needed to answer my questions an showed me all the options available for the work I was seeking. Very good prices, far less that other local dental offices and again options for payment. I would say Aspen Dental was definitely a Win/Win /Win for me..
We were told we had 12 and 12:30 appointment, but actually they were later. the staff is friendly and nice. very professional. being a chain, they certainly don't have the "home town Dentist" feel, and they make you feel like your just a number and not a patient, but over all good experience
Wonderful experience, had a broken tooth and and abscess. They got me in immediately and prescribed antibiotics. The staff was very nice and i will be back! Thank you SO much.
Scheduling was super easy, staff was very nice. Dr. A was thorough, Joy the office manager was very helpful, and the hygienist, Genci, was gentle. Couldn't have asked for a better dental visit!
Very polite and customer service focused office. They make you feel very comfortable, and really try to get to know you. First time looking for long term dental care and I will not go anywhere else. Already recommended a coworker. :)
The office staff were very kind and welcoming. I got in quickly. There was a cancelation so they were able to do they were do the consultation and the work I needed on the same day which saved me another 2 hour drive. Dr. Malolly was amazing!
They were caring and understanding of my fear of going to the dentist. The extraction went well and I felt little discomfort. Dr. T and yen yen were wonderful. It is nice to know there is great affordable dental care. Thanks to the great aspen dental crew.
I had an amazing experience at Aspen dental yesterday I have only begun the work that all have done. But I have confidence and excitement that this is going to turn out to be a great place. The staff could not have been more friendly And professional and compassionate. I’ll look forward to adding more comments about this company.
Very satisfactory. All personnel, from doctors to administrative are very courteous, sympathetic, and very nice. Even when you get there nervous, they make you feel comfortable and safe that they would do everything in their power to make you feel better..
Excellent experience! Recommend them for crowns and had a root canal too. All staff professional and knowledgeable. Answered all of my questions and presented options to me.
Went in person to make an appointment got me in the next day, everyone was friendly, welcoming, and overall just a very positive expierence
The staff is very friendly and made me feel comfortable. The dentist is down to earth and he explained everything thoroughly to me. He is awesome.
Had an emergency and had no dentist. They waived my first visit and X ray fees and got me on my antibiotics and pulled my tooth the same day. Dr. Emad was absolutely awesome!!! Very gentle and quick. Cant say enough about what an awesome place this is.
I was disappointed that the add on tv says $399 per arch and I may have to spend $1700 for a slightly less quality than I already have. Dr. Didn't tell office manager he was done and we sat in room half hr. Or 45 min. Waiting due to the mix up. It's a well run operation in general. Thanks
Awesome staff. Great service and communication
Everyone there was pleasant, helpful and patient. The facilities and office was pristine. And the staff talked with me and made me feel comfortable. I was really nervous and they made my visit better than i could have imagined.
My experience at Aspen was excellent from start to finish. They were upfront with both treatment procedures and cost. Thank you Aspen!
Had to have a tooth pulled. They were very attentive and professional.
I love the girl dentist...she is the only one I have work on me...also Ashley is awesome all the way..great place
It was my first time going into a dentist office without knowing anyone there. Everyone was super nice, yon yon was the nice lady who took my x-rays she made me feel super comfortable and even recomended me to do this survey. I will recomend aspen to everyone that I know to come here! Keep up the great work guys! You're all amazing!
Everyone was friendly, helpful and knowledgeable. They walked me through everything that would need to be done. Lastly they assisted me in securing financing for all need procedures.
Great experience! Have quite a bit of work to be done, they made me feel comfortable and confident in their abilities. They got a game plan together for my needs and were great laying it out and explaining everything to me.
I was pleased to get a very thorough exam and series of complete X-rays. The staff seemed very knowledgeable. I did have a short wait but nothing intolerable. It was worth the short wait to receive this quality exam. the receptionist was polite and courteous. The Dentist was also courteous and very professional. I look forward to returning for further dental care. I made the right choice. The finance man was more than accommodating also polite. Thanks.
Great service! the staff (some of them) are excellent ! Completely pain free extraction, was over all a very good experience
Phenomenal staff. They made me feel so comfortable. And that is coming from a guy who was petrified to even call let alone show up. Very professional.
This Dental office is AWESOME.I am so glad that I was directed to the 28th street Aspen Dental.The office staff are like being around old friends,very helpful and layed back.I have had nothing but positive and friendly experiences here.I have sent several co-workers here,only because I know that they too will be well taken care of.
Helen Gonzalez
They made me feel very comfortable. I have really bad dental anxiety and these folks helped me out a lot.
The receptionist is very friendly and is willing to help in any way possible. The dentist is amazing, very friendly, asks how im feeling periodically through the visit, and does a professional job.
I hate dentists but they make your appointment awesome. All the drs and nurses are really wonderful. I would recommend them to everyone who asks about them.
Hygienist, Assistant, and Dentist were good people to work with. The environment wasn't as warm and welcoming as other places I've been and the front desk staff never greeted me and wasn't overly friendly when I left.
Wonderful experience with the staff in my area. They are fast and efficient while making you feel comfortable.... Thank you Yen Yen for taking the time to care.
My son came in is an new patient and got an appointment right away !! I’ m thinking about becoming a new patient as well great service the hygienist is excellent and last but not least I love the receptionist ❤️😘 …
Extremely nice people. Got me in super fast.explained every detail i needed. Very comfortable setting. Would recommend to anyone. Great job.
My lower denture broke so I went in to see what could be done about it. They looked it over, got out my records and told me not to worry they would repair the denture at no cost to me. It took about an hour, I waited at their office. They returned the denture and apologized for the trouble. Every time I have been in they have been very nice, professional, smiling.
I was nervous about the dental vist, but the receptionist, dental staff and Dr. Morin was so nice and bubbly. I had a very good experience I recommend them to all my friends!
I had a great experience. Shelby did the best job I've ever had taking X-rays. I have a small mouth so that's not easy. Staff and doctors were nice and professional.
Excellent and modern dental office. The sonic cleaning system is very comfortable. The staff is friendly. I would recommend them to anyone.
This is by far the best I have ever experienced in any dental office . Yen Yen was very proficient, kind, pleasant. Dr T was also very attentive. I would recommend Aspen Dental to all I know who requires dental work. Loved it!
Dr T, Eric, and Mel were awesome. They made us feel comfortable, answers all our questions and had great follow up communication.... Thanks!!!!
First time at Aspen Dental. I was treated promptly and professionally and staff was very nice and informative. Pricing for services was very affordable compared to past dental services I have experienced.
This place Rocks. The Servise and staff and Dr's are the best. I needed a full top set of dentures. Instead of a week I got them in a 2 days. Thanks for the smile
Staff is great didn't have much of a wait time. Had a very good experience! Very courteous and professinal!
I hadn't been to the dentist in 16 years due to lack of insurance, finally got some and Alicia got my x-rays done in no time which was great because the old way made me gag bad. The whole staff got me in and all the work done in a decent amount of time. Definitely would recommend aspen dental to friends.
Every one was very professional, friendly, helpful and respectful. I enjoyed the professional and considerate staff, from the receptionist through the xrays, exam of teeth and gums, up to the tooth needed pulled. All staff were very professional and explain everything I asked, and all additional information about my teeth and gums.
One thing, oral surgeon is not in Dental Clinic daily, I would like to have had full and immediate access to the oral surgeon services sooner.
The staff are polite and professional. They worked with me to fit my dental needs into my budget so that I still get the base work, that I need, done.
Ilove this office.staff on 4637 28th st.grandrapids mi.they were very professional ,nice and caring.The financial adviser was the bomb,she took the time to explain everything thouroughly and was able to save us alot of money with the discounts.also when they took my xrays she was very caring patience and understanding.I had a deep cleaning well worth my time she did a great job,very patient and understanding as well.I am very happy I chose Aspen dental.If I can keep them for my forever dentist office I would love having my future checkups ect done there.all my grown life I wasn't a fan of dentist but I am now.thanks staff for caring.
Excellent work by Genci - Dental Hygienist. Love how she explains everything & I always take the first appointment of the day & am out there within 1 hour.
Gensi was terrific. She and the Aspen family always takes care of me. She will go above and beyond to make sure your visit is special! Go see her at the 28th St. office!
What a great staff and doctors! Thx Dr T for my temporary chompers;) Can’t wait for permanent ones. Really appreciate your knowledge and confidence!
Best dentist ever , I am terrified of dentist and they put me at ease. Big shout out to Yen Yen, you were the best. Can't wait to have pretty teeth.
They do a great professional job. No drama just clean teeth. Painless experience which says a lot for any dentist or hygienist.
They had me in the chair without an appt within 30 minutes for an emergency. Highly professional and very friendly!
Friendly staff members! They enjoyed my 3 year old while I needed to be seen. The dentist was super nice also! I recommend this place!
Great hospitality love the work done on my front tooth fill looks like a perfect match and a natural tooth I will be back for a cleaning soon love them !
I feel like I over paid. Paying care credit and they wanted to bill me again. The job was good but I won't go back
Very nice building and employees. I had Marissa and she made the whole visit a breeze and was very friendly:) Also didnt have to wait a month to get in. Definitely recommended👍🏽 …
My experience with aspen dental has been great.When i went in the first time for a tooth ache they were so nice and got me started on the track of getting my smile back I went in for extractions and a full set of dentures 6 months ago and they were with me all the way through..I now have my self esteem and confidence back but most of all i have my beautiful smile back.Now when people tell me i look pretty ,i tell them it"s cause i had a great dentist.
Aspen Dental they stand by their logo they do make you smile not only did they fix my mouth to make me smile they kept my spirits smiling even when I was down I appreciate all the hospitality they showed me each and every one of their workers I can't name each one individually but everyone that worked on me in such a positive way it was really a great experience at a bad time I want to say thank you to Aspen Dental
Amazing staff, and they will really work with you on your payment options, even with no insurance
Fast pros. Very friendly and comforting. Reasonable prices. I thought I was saving a bunch of money going elsewhere, but I wasn't.
I received a warm welcome from everyone. The staff was upbeat and friendly and made a point of letting me know what was coming next. I was impressed.
The staff is very welcoming and knowledgeable. I felt comfortable and well taken care of. Dr. Mitch and Miss Genci know their stuff!
Great people great service fast and efficient Very helpful and eager to assist you in regaining your dental health
I have been, for the most part, pleased with my care at this office. However, my last visit on July 2 was not a pleasant one. A gentleman had obviously been waiting awhile for his turn. Finally, after becoming frustrated when others were being called before him, he went up to the desk and asked about his appt! The receptionist was rude to him, telling him because he was 15 min late, he had to wait. He was simply not being treated kindly, and this in front of a whole waiting room full of people. However, I waited an hour for my appointment and was on time. Never an apology was given to me by the staff, dentist, etc! I think we will be switching dental coverage at our open enrollment!
Wonderful Experience. I really don't like going to the dentist but the team at Aspen made for a good experience! Thank you to Dr. Julie Dugan, Dave (hygienist), Saba (X-ray), and Michelle(office-manager)!!
Excellent Dentist, facility, and staff. Very caring people. I was unsure about going to a chain dental office but can highly recommend this office and the dentist.
Staff were very friendly, make you feel very comfortable and explained everything to you. I had pain free extractions. With all my nervousness it was a good experience on everything. I give 5 stars and absolutely would recommend Aspen Dental to family and friends!
Staff is very friendly. Haven't had any bad experiences with haveing had 5 teeth pulled there.
I cannot express my appreciation to all of the staff at Aspen Dental for being so kind. Amanda especially, she helped me get through the initial shock of losing my partial. Again, thank you so much for your support & calming words Amanda. You were great!
Courteous staff and knowledgeable doctors who make going to the dentist a lot easier.
The doctor and the nurse was wonderful even though I was having an extraction of a tooth they were very tentative to my needs but they did not give me anything for pain afterwards and my mouth hurt like heck for 4 days Tylenol or Ibuprofen did not help it like the doctor said but now it's two weeks later and my tooth that was bad is gone and almost healed so good job doctors
I decided to switch dentists and give Aspen Dental a chance.after seeing the online website and pricing. I made an appointment. They were very professional from the moment I walked in. They took xrays and then sat me down in a very clean dental chair and made me feel very comfortable. The dentist then explained to me what was going on in my mouth and suggested the course I should take. I then was greeted by Michelle the office manager. I can't say enough about Michelle. She made me feel right at home and discussed my treatment plan. She then went out of her way to help me find a discount plan and a payment plan. I was very impressed with the whole staff but mostly for Michelle being so helpful and caring! Did I mention it was all free for my first visit. My wife thought it was to good to be true. Needless to say she and my son will be making an appointment. She said our other dentist would have charged over $300. Thank you Aspen And Thank you Michelle!!
Simply the best customer service, very professional crew
Great service! and very professional.
I'm very satisfied with the service from yesterday and happy customer. Thanks! JULIO GONZALEZ ITS HAPPY!!! Got a clean smile 😁
09/22/20
Great service! again thanks alot I'm satisfied 🙋♂️
Pleasantly surprised! Staff was incredibly friendly and the dental tech did an amazing job cleaning my son's teeth! We will most definitely be back despite the hour long drive! Thank you so much Aspen Dental for exceeding our expectations!
The ladies on staff were all so wonderful, friendly and knowledgeable which helped me feel comfortable. My first visit was for cleaning and i was in very capable hands!
Dr. Emad made me feel welcome and comfortable during my procedure.
Dave also did a wonderful job.
I've brought my Mom here 3 times for denture work. She has alzheimers but is still very social, although hard to understand. The staff here treated my Mom wonderfully! They joked around with her and were compassionate and courteous. They were clear on prices and payments, and the services were quick.
Everyone at Aspen in Traverse City was amazing! They made me very comfortable with the knowledge they have quality of the Staff. Thanks so much for all your help!
The hygienist was thorough and painless. The dentist did not clearly communicate his findings to me. He said everything looked good, left the room and then I was informed of 2 small cavities. It would be nice if the dentist had told me what he had found. I don't feel confident with the dentists at Aspen, the turnover has been tremendous over the past 3 years. I don't feel like I have any relationship, trust or consistency at this practice. On the other hand, it is the only office in town that completely accepts my insurance coverage.
I went during their "day of honoring our Veterans". They went above and beyond to accommodate us. Very thorough and professional. Thank you SO MUCH!!!!
Great service. In and out in a very short time. The service was highly professional and very friendly. Thank You.
very helpfull and actually have affordable payment plans and options cant wait to have a smile lol thank you soo much to the staff for all there concerns and help as well as great imformation.
Very nice and helpful in every phase of whole process. They were very quick and had things done in a timely manner.
I am very thankful to the staff in Traverse City office. I wasn't expecting to have all of what I had to do the same day. The staff was very helpful and understanding to my needs. The financial person helped tremendously, beyond the financial duties required of him. I would recommend this office to my friends.
My experience was great, staff was friendly & professional. I only had a problem with the wait time.
So....I have extensive dental issues and was recommended to go to Aspen Dental. Today I had two teeth extracted by Dr. Tinker. I kept waiting and waiting, and finally she said okay. I'm like...."when are you going to pull the teeth?" She said..."Oh, honey...we did that a while a go. Just cleaning up everything now." I said.."What?"...I didn't even know the teeth were gone. I am very very pleased with Aspen Dental and Dr. Tinker. I can't recommend them enough. Sent me home with all the necessary instructions to help the healing, wrote a script in case I needed pain medicine, and answered any questions I had. Go here!!!!
Thank you for getting me in on such a short notice. Especially when I was not a current patient. I was able to enjoy the remainder of my vacation.
Thanks again!
After having a temporary dentist build my new bridge, I wasn't a happy camper, but after a nice and gentle young gal put in my final bridge last night, I can report some excellent news and not in pain like I was before. Nice job!
Unfortunately, I have been too busy since my visit (first visit) to remember all the names, but Aspen Dental in Traverse City and Gaylord are awesome!
I was able to get an appointment right away. Everyone (esp., Marissa the dental asst, Dr Bob and the office mgr were so kind, informative and fun).The next day in Gaylord (I live in Gaylord), I was able to get in for a dental cleaning late afternoon. The hygienist was awesome! She also helped me arrange with Dr Mildred Tinker (more than awesome) to have a minor oral surgery that same night! The office manager was the best!
The experience, including the cost, was the epitome of painless dentistry! Thank you Aspen Dental.
My visit was great and I was taken care of from front desk, throughout the x ray,exam to the my care planning.
Great place/ great people
Everyone at Aspen Dental were AMAZING!! Very knowledgeable, kind and caring! I had to take my 17 year old step son in due to his mothers neglect on getting him to the dentist during his child hood. We didn't have any insurance for him, they honored the coupon for him for a free dental exam even tho he was not over the age of 21. We then realized how bad my step sons teeth were! He had 11 baby teeth still in his mouth that needed to be extracted asap! Because we didn't have insurance and had to pay cash they gave us an amazing discount and sat there with us and helped us decide where to start with his teeth. We ended up scheduling him and appointment for extraction of 6 of his baby teeth on the bottom. Doctor T. Was amazing! And FAST!! Very nice and professional! And the office personal were just as amazing! We will be going back to Aspen Dental to finish up all of the dental work my step son needs! HIGHLY HIGHLY recommend them to anyone with or without insurance! Thank you again Aspen Dental for everything!!
While visiting the Aspen Dental on Canal Ave, I received outstanding customer service! Everyone was kind. I was informed of everything I needed to know😄 …
Yen Yen is very personable and is very kind. I felt welcomed there and appreciate all the hard work that the staff there does everyday. Keep up the great work everybody, I will be back for sure :)
I would give Aspen Dental 5 stars but I always think that there is room for improvement. The staff was courteous knowledgeable and friendly and the doctor was very professional and understanding. If you are not directly from Traverse City Aspen Dental is worth an hour's Drive.
Yen Yen and Trina were amazing. They both made me feel like a human and took great care of me. Definitely ready to have my next appointment
Great staff. Update, today I went and had my top pulled out and my denture put in. It wasnt half as bad as I thought.
The people were friendly and very welcoming at the Traverse City office. I hope that someday soon they will put an office in the Cheboygan area so that we don't have to travel across the state to get to an office. Our waiting period was within 5 minutes of our appointment time. Lyndsey was very helpful with the paperwork, and Lori RDA was very friendly and joking with us as we started the joking she did a thorough job doing the x-rays and explaining what was going to happen. and did the paperwork to get me ready for Matt to come in and go over the teeth that needed pulling and, how that was done and what options I had as far as sedation and pain relief. He checked my teeth and did a thorough job, had a great relaxing effect with his personality. When we went to see Michelle about what options we had for dentures and what was available and what price ranges there were. We were very happy at the great job she did in finding discounts and pricing and financing for the work to be done. Can't wait till my next appointment.
It was fast, as I had an emergency. It took, total time an hour. I was very happy with the price, and staff were very friendly and helpful!!
great experience. Answered all my questions. Friendly staff. Just a great day.
It went well. My damaged cap was removed without pain and discomfort. The dentist and his assistant were professional, yet friendly.
They are fast, professional and friendly. Their rates are very competitive too. I'm very satisfied with the care and service I receive. - Jim
Such a wonderful staff at the South Airport location. They are very lucky to have Yen working with the team. She knows her stuff when it comes to dental work. I will share my new smile next Wednesday.
I love it,and I would recommend them anywhere any place to anyone!🤩👌😊 …
My experience Was A++++ my new dentures look fantastic !!! I can smile again !!!!! I could not be happier !!!!
Great staff great team in Traverse City. Breath of fresh air coming there to get my teeth cleaned.
Would not have gone back if I'd had a choice. However, Yen Yen was wonderful and I will continue to go back as long as I work with her. Previous appointments made me feel like nothing but a source of I come for them. Nobody would answer my questions with straight answers and got a different answer from each person. Will continue forward from this point and maybe change my rating. Still waiting for refund from overpayment. Was told 2 to 3 weeks. It's been over 5 weeks now.
Professional, they treat you like a member of their team. Very thorough.
I just had a tooth filled at Aspen Dental, very pleased with procedure.
Everyone was friendly and courteous at Aspen Dental. All my proceedures including X-rays, teeth cleaning & flouride treatment was handled professionally. My insurance was billed and my part of the bill was resonable.
Everyone was very understanding & kind & very professional made me feel at peace, I would highly recommend this Aspen Dental to my friends and family
Very accommodating. The staff was very professional and friendly. Billing was laid out clearly.
This place is so very different from what it was when it first opened. The new dental staff is first class and the dentists are phenomenal. (The old practice was nothing short of a joke). My wife loves the new smile that "Dr. Bob" gave her with premium crowns and my experience with every staff member from the front desk, the dental assistant, the hygentist Dave, and my experience with the owner/dentist dr Alklani was so very impressive. He actually showed the most integrity I have seen in a dental office ever. He actually told me I didn't need to spend the money I wanted on specific crowns that had been simply inlayed with fillings not to mention a very humble nature for being an "owner". Eric was very helpful to the level of asking Dave to stay late to accommodate my busy schedule...long story short this is a real Dental practice. In the end I would say that $30,000 in dental work will cost us approximately half and the results were first class. A++, plus they are donating their time to help a myriad of veterans with free dental work. Impresssd and that's hard for a OCD guy like me with a huge dental phobia.
I looove aspen dental :) everyone is very kind and you can tell that they want to take care of your smile and you.
Great workers there helped me out so i would not have to deal with pain and got me on a good budget plan
Good experience! Did treatment on the day of exam. Got it finished relatively quickly. Would recommend to friends and family.
I have been looking for a new dentist in town as my previous was consistently booked out 2-3 month. So I decided to give Aspen Dental a try next to the battery store. I was extremely please with the care I received. I was able to schedule an appt pretty mush immediately abs get in. They got me in on time. They were thorough with my new patient appt. I had been putting off getting my crown done and they fit me in the same day to do it. All the staff was kind and made me feel like some sort of VIP. Highly recommend.
Thank you Yen Yen, Mary, Dr T, Carrie, Eric and Jennifer. I will be making appt for my children.
Great service and very friendly team from the minute you walk in the door.
Nice people, got in within 3 days. Very up front about costs and options!
Very gentle and was treated very nicely there. Definitely a great specialist.
The person didn't get the saliva and solution stuff they were using out of my mouth when I had a little puddle of it all over in my throat but other than that my tooth doesnt hurt at all and I just got a root canal yesterday
Dr. Dawson and Erin did a great job today I have my smile back! Will see them again soon for permanent crown.
I could not ask for better service. The Doctor took his time to go over all my options with me to help me make the right choice. I have my Smile back because of Aspen Dental.
I was very frightened as I have a low pain tolerance. They handled me very well. Then my mouth was so sore that I asked myself, "Oh why did I do this to myself?" I answered, "So I won't have toothaches twice a year anymore. Then I canceld my appointment for adjusting the plates because I was so sore. They were very understaanding and told me to call them when my mouth felt better. I did and they treated me very well, considering I was being such a baby. My plates are now feeling better and I would recommend Aspen Dental to anyone. The staff is very professional and seeks to make the patients as comfortable as they can be under the circumstances
They squeezed me in for emergency extraction. The staff was so nice. Highly recommend.
Everyone was so great especially Lori. As, i was late for my appointment and she still helped me....
The hygienist,Genci, and Dr.Aitken are the best. They are very professional and all our family appreciate what they are doing for us.
Staff is very accommodating and professional. I would definitely recommend them.
Exceptional service, everything was thoroughly explained, and they worked with my schedule!!!
It was a good experience. The dentist was very friendly and so helpful.
I've always had a great experience and everyone is very friendly and super helpful.
Very comfortable atmosphere. Made me feel welcome and relaxed.
I CAME TO Y'ALL BECAUSE OF THE GREAT WORK U DID FOR A CO WORKER NOW I'M NEXT IN LINE TO GET MY GREAT SMILE BACK - THANKS
Dentist, nurse and Eric were very nice. Secretary was not so friendly.
Was looking at my teeth and realized I have a cavity, called Aspen this morning and they had a 7:45 appointment available, wow was I lucky, I arrived and was received by very polite lady, then Yen Yen took me
to X-ray and was very kind and thoughtful, the dentist looked and confirmed the cavity, then did a filling, he was great did not feel the shot. Then they shifted me to David, he was very good also , did a great job.
Yen Yen was especially great her personality is large and lovely.
Great place wish you still had Saturday appointment
Seems like they actually care about how comfortable you are, the people there are awesome.
They are so awesome.. Great team. They make you feel so good... they will make you smile again...
Everybody was nice and friendly. Didn't have to wait long to be seen. Very professional and comfortable environment.
My husband thought his teeth looked more like his real ones and not the false teeth look. Very satisfied!
I was examined by a doctor who supervised my upper denture final alignment and left with no further examination of the product. When I returned for the fitting of the final product, the assistant did all the final work and adjustments, consulting with the doctor for the final adjustments.
This assembly line approach to fitting my denture for "years" of service gave me a hollow feeling about how your company treats its customers. I doubt I will use you for any future service.
The Office Manager was very helpful and staff were very friendly. Worked well to help plan costs.
Aspen Dental staff did a nice job of cleaning my teeth and were very professional. You do need to ask before going in for the cleaning what the charges will be. I was told my bill would be about $100 because they wanted to do xrays (I just had them in Dec and insurance would not cover it) and fluoride which I do not need, My bill was less then $10 when I rejected these two procedures. My wife (on our first visit) got the fluoride "automatically" without them asking. We know better now.
It was good, yeah they were behind but that's kimd of out of their power. Friendly staff as well.
very good. Dr. Aiken does a wonderful job. I love the accent too:)
From the time I signed in to the moment I left all of the staff were very polite and extremely professional. Keep in mind these people were working on a Saturday providing services to veterans free of charge. Dr. Tawfiq Alkilani & his assistant preformed two extractions that had been very painful. Two days later and I couldn't be better. Traverse City is fortunate to have him and all his employees there. I will be calling his Gaylord office for all future dental work. I'm confident he has the same high standards at that office. I Highly recommend them.
Loved everyone in there. Especially Susie Q. Very good customer service. Everyone was very polite.
Quick and relatively painless. And a little less expensive than I expected.
DrMitchand staff has such great customer service and follow through. Thank you
bait and switch, you offer a deal to bring people in then, instead of doing what was said there's a series of procedures witch are mandated instead of doing what was said. I went in for an exam and a cleaning, had the exam and was told there would be no cleaning but I needed to schedule a series of procedures to do a cleaning, I scheduled a cleaning and exam, it was a waste of time
I like it just wish they would have pulled my tooth that hurts but all well I'm in pain
Very friendly staff. They communicated well through the whole new-patient process.
So fare very friendly and l will post more as the work is done-!!@
David did a great job...friendly group of folks.
Competent people, good programs, I left confident of the outcome of my treatment.
Everyone is always friendly and focused on providing the best service possible when I'm there. Always a pleasure every time I visit.
Wait time is long. The doctors are friendly, but they explain things too fast sometimes.
Great people working. Very helpful. A very great experience. Happy I choose them!
Dr. Ramin and the staff are very friendly. The prices are great and the work is done quickly and effectively.
Very knowledgable and courteous staff, I was treated with my best interests in mind rather than their pay or hours.
Very good service.
I was very impressed.
friendly and curtious..always ready to help you.. They work to make things right if you are not happy with something.
Great people loved the experience yen was great
Had a molar extracted and it was quick and painless!
Comfortable environment, pleasant and helpful people.
My visits are always friendly, prompt and quick. Overall an enjoyable experience.
They understand my situation i’m happy I’m taking the right steps to getting the smile of my dream thank you😁 …
Everyone was very friendly and treated me with respect.
Great people kindness and empathy are not in short supply
Great People ! Whole atmosphere inside is awesome and they make sure when you leave you are smiling.
Awesome. Receptionist help me out with insurance breakdown and options
Yen yen was very polite and great to work with
Aspen dental took care of me immediately .
Great people ..great service ... Great prices
They all seem very very nice and very knowledgeable
I felt that staff had my best interests and concerns in mind
very nice .all of then are friendly
Spent more than two hours for approximately 25 minutes with various staff. Way too much waiting around.
The staff are super nice, everything was great 👍 …
Very friendly staff, every visit,every time!
Had a great experience ! Would recommend them anytime..😊 …
Highly trained dentist, assistants, and office management
it was a full day of information to think about. they are there to give you the best way to go with there experience.
RDA Alicia & Dr. Tawfig - competent and caring
Thank you for your service everyone was kind friendly considerate. Thanks again!!
Quick appointments, clean office, very good service and professionalism.
Everyone was nice and friendly. They were very thorough.
Great place and friendly staff. Plenty of services offered.
Always friendly. Very informative. Prices competitive
Great service. Everyone was really helpful and friendly.
Dave the Hygenist is the absolute BEST!
friendly and professional staff. Service was timely and confortable.
Very good! The personel are inviting and capable.
Very polite and efficient
awesome friendly...the best
Very nice people, everyone has a smile.