Reviews of Uptown Dental Associates. (Dentist) in Albuquerque (New Mexico).
Uptown Dental Associates
7101 Prospect Pl NE, Albuquerque, NM 87110, United States
Description
Information of Uptown Dental Associates, Dentist in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Uptown Dental Associates
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–12:30 pm
Saturday
Closed
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Reviews of Uptown Dental Associates
This was probably the best dental experience I’ve ever had. Very nice and helpful staff. Jamie did an amazing job cleaning my teeth. She definitely was the reason my trip was soo good. Very nice women who can hold a good conversation and is a professional at her job. 10/10 would recommend and go back again.
Had an amazing experience as a New client!! My Hygienist Stacy made my experience awesome. She was so sweet and friendly, I can't wait to see her again in 6 more months! The facility is also beautiful and all the staff are very friendly. Definitely recommend coming here!
Everyone at Uptown is friendly, welcoming, professional. But most of my experience there has been with Maya, the dental hygienist. She is the best. Besides leaving there with clean teeth, I feel like she takes her work very seriously and pays 100% attention to what she's doing, she's very good about answering questions, and if you're stuck in a chair with your mouth open for 30 minutes, she's a fine person to be there with : )
We recently moved to Albuquerque and my teenage son was seen at Uptown Dental this morning. He had a great experience. The staff and facility are warm and welcoming. They confirmed approval of all work before it was done and explained all potential charges. We felt they were friendly and professional and are glad we chose them for our dental care.
I'm not a person that enjoys going to the dentist in fact I avoided going to the dentist for 15 years. I chose Uptown Dental because if I needed serious work they have a sedation plan that would fit me. So far I have not needed any work but I have enjoyed the experience of going to the dentist at Uptown Dental and I like that my hygienist is always the same person which helps give me some comfort. I would recommend Uptown Dental for all your dental needs.
I always encounter amazing and professional staff here ! I had veneers placed by Dr Romeo in April and have had them for 6 months. They look so natural and have completely changed my smile ! Now I go here for routine cleanings and after a long search I am glad I have finally found a great dental place here in abq !
Both my son and I’s hygienists and dentist were amazing. The staff is great from start to finish. The building is beautiful and very clean. The online scheduling was easy. Very impressed.
I always have a good experience here, everyone is always very professional and personable. I feel like my hygienist really cares about me. She always takes the time to make sure I know what type of procedure I'm going in for and that I'm comfortable. My family and I have always had excellent service.
Best dental services I have ever had. I always feel confident in their services, their professionalism, respect and care for me. I have no complaints, only accolades. Entire personnel is personable and caring. I have been using United Dental for years, never disappointed. I have made referrals to them and will continue to do so.
Always kind and helpful. Jamie is my hygienist and she is the best. Always makes sure I am not nervous, and she is always careful to make sure I am comfortable and that she doesn't hurt my sensitive gums!
I started going to Uptown Dental Associates when I moved. The first time I went I Absolutely loved my hygienist Jamie! She makes going to the dentist an enjoyable experience. She always makes sure I’m comfortable and cleans my teeth so thoroughly!
Not only the best dental experience I have ever had, but the absolute only place I will ever go anymore. Even when I didn’t live in New Mexico, I would come here and pay out of network costs because it’s so much better than anywhere else. I’ve had a root canal, tooth extraction, implant, Invisalign, cleanings, all kinds of things done here and all of it was extremely comfortable and was done with top quality care. I could not recommend this place any more! 10/10
Best dental office ever! Everyone was so kind and welcoming. The hygienist did an excellent job and listened to all of my concerns. The dentist was very personable and thorough. Thank you for a great experience!
I am extremely terrified of Dental work. The staff made everything perfect. I have never had a more pleasant experience. I feel like a new man. I can't thank you enough. This has really changed my life.
What a beautiful, calming and welcoming dental practice from the beautiful office to the staff. Everyone made my anxiety. Levels( which are very high at dental offices) so much lower by their kindness. Definitely would recommend
I got Invisalign done today by Dr. Martinez! I am so excited for my new smile! Dr. Martinez and his wonderful assistant are so professional and welcoming. I feel very confident that I will have the smile I have always wanted when I am done!
I always have a great experience here. All the staff and clinicians are fantastic. And it's a bonus that the building is so pretty :-)
They definitely take care of their patients and calmly listen to your concerns. Their advice is usually cost effective. They are proactive in their efforts.
Jamie my hygienist is exceptional! She is super friendly and professional and goes above and beyond!! Thank you so much!
Forgot about the appointment and was called a few minutes after I didn’t show up. They had an opening and got me in the same day. Had a good, thorough cleaning and check up.
Everyone was extremely helpful and kind. Dr. Martinez answered all of my questions with detail and kindness. He gave me hope and direction on how to save my teeth.
Excellent service. It was my first visit and I felt very welcome and thought the services preformed were very well done and thorough.
Best dentist I’ve ever been to! Very nice office, and friendly and nice staff. They are very helpful if you are typically afraid of the dentist.
Everyone here is so nice and personable. The dental hygienist is so sweet and does a very thorough job and the dentist is very kind.
I have always received the best of care for the health if my teeth here, 25+ years.
If you’re in search of a new Dental Care provider look no further.
The care team that aided me was amazing!!!
If I could I would add more stars because that’s how awesome the care I received was, thank you
As a semi new resident, I was very nervous about finding a new dentist. However, Uptown dental has really put my anxiety to ease. The dental hygienist cleaned my teeth in the most gentle manner, I literally almost fell asleep. Dr. Martinez is very detailed with his exams and gave me a dental plan that I felt really great about. Dr. Romeo squeezed me into his schedule when I broke my wisdom tooth and gave me the most gentle exam ever! If you have dental anxiety or have had a bad dental experience, head over to Uptown Dental. You will be treated with great care. Oh I almost forgot, their rates are really reasonable and the atmosphere is like being at a Mexican resort.
This is coming from a dental phobic person! Jaime is the most caring, professional, fun Dental Hygienist! The atmosphere in the dental office is so warm and inviting. They make you feel like family when you are there. The dentist is also very approachable and and expert! Highly recommend this practice in all aspects! 🌻 …
Amazing visit! They treat you with kindness and give so much information about what’s going on during your visit.
Jamie and Dr. Greaves were absolutely amazing. The place is beautiful and clean. I had a great experience and will definitely go back.
Friendly, gentle, patient-centered - and quick. Also, very thorough and state-of-the-art. I love my hygienist, AnBl!
Uptown Dental is the best dentist I've ever had. I used to never enjoy going to the dentist, but Uptown makes it a pleasure! Doria is an outstanding hygienist and really takes care of her patients.
They’re always so welcoming and friendly. The staff is amazing and communication seems to be great among staff.
I really appreciated the professional friendly care, 5 stars for that!
The pricing for a crown was much higher than I expected though ...
Great staff - from the front desk to Kelly who cleans my teeth to the check out staff - and lovely office.
I’ve been going to uptown for about 10 years now and I always feel like a valued patient!
Recently I opted to get Invisalign and can’t be happier with the level of effort they take to make sure the results are perfect. The techs and my dentist have taken the time to address my concerns and answer my questions- I always leave feeling confident that I’m getting the best service
Thank you Uptown dental Associates! I won’t go anywhere else!
The staff is always so friendly and thorough…and I hate going to the dentist, so they do an amazing job if I’m having a positive experience!
I was looking for treatment of gum recession and Uptown dental stood out as one of the few practices offering pinhole surgery. When Dr. Shepherd saw me, he recommended doing invisalign first instead, citing that it was my bite issue causing recession and may also cause relapse after pinhole. The staff are very professional in a good way, they worked with me to transfer my invisalign case to an orthodontist and it was mostly hassle free.
This made me choose Uptown for my premolar extraction recommended by my orthodontist Dr. Robert Hann (another superb doctor). Dr. Jacob Greaves and his assistant Sofia did a great job with the extraction, with almost nonexistent pain even without antibiotics and prescription painkillers (I only took some tylenol...). This is day 2 of extraction and I already feel like I can run, although I probably won't.
Finally, their hygienists are some of the best in town, very gentle but effective. The front desk (Kelly, Jasmine, Laura...) were all patient to field my numerous questions and requests. I highly recommend Uptown, they will go extra mile to attend your dental needs and provide appropriate specialist referrals as well if needed.
They are very efficient and professional! Dr. Martínez did my crown and Bernice went the extra mile and made sure I knew exactly what care I need! Dr Martinez finish up with a plan to bring my teeth back to health. I highly recommend them both.
Hands down the best dental office on be ever been to from the admin staff to the hygienists and dentists. Efficient, reasonable prices and highly qualified staff.
Maya was my hygienist today, and she was professional, gentle and knowledgeable. I had not been for a check up and cleaning since 2020, so was a little nervous. Dr. Martinez was also efficient and thorough through the last final phase of my cleaning. Overall I recommend this dental clinic in Albuquerque! Always a good experience.
I enjoy going to Uptown Dental. Everyone from checking in to the , hygienist, dentist & the young lady checking me out are super nice! Also such a beautiful place ! ❤️
The providers, hygienist, assistants, and office staff are so kind and friendly. The office is lovely and they have a wonderful patient flow.
Best dental place in town. Very professional, their lab also works so hard to match crowns 100%, anything less they would redo!
Doctor is wonderful, staff , tech , all wonderful team.
I was surprised with the advanced techniques they have. Amazing work! 100% happy and highly recommend them
Annabell did an amazing job! Made me feel very comfortable. She was very knowledgeable!
My dental care here was excellent. I enjoyed the service, the providers and the building.
3 stars because despite the good dental care, I spent 8 months fighting coverage for a night guard that I was told would be covered by my dental insurance. Uptown was not particularly helpful in facilitating this and ended up threatening to send it to collections, so I had to pay the entire balance.
What a great 1st visit. I'm new to the area, and even upon calling staff was very friendly. When I arrived staff greeted me and I was taking back shortly after. I had a cleaning done by Kelly who was also friendly and listened to my concerns. Then I met with the Dr, again friendly. Professional and relaxing environment all around. So glad I found this place.
Uptown Dental is a hidden gem! Nice offices and rooms. Staff at all levels are professional, knowledgeable, and friendly. No one shamed me for not going to the dentist for 4 years. Treatments were painless. Streamlined billing process was done in minutes, including the insurance considerations. I can't recommend them more highly!
The staff and physicians are top notch and leave nothing to chance. Their equipment is new and well maintained. All in all they deserve the top of the heap award for professional care and just being all around nice people.
Kelly is wonderful, very friendly and great with my whole family. The front desk staff is very warm and welcoming as soon as we walk in. We have been going to Uptown Dental Associates for years and will continue to do so
Saw Amanda today and she was great! Very personable and professional. Eased my anxiety and Dr. Romeo confirmed no cavities! Staff always very kind and patient. Wonderful experience.
First and foremost, Lorena was awesome, professional and patient when selecting a good time for my visit since it was an emergency. Therefore, my appointment was made for the following. I was happy although, my tooth was in serious pain. Appointment was early this morning. Completed paperwork and the staff ( medical) called in into the patient office immediately. The nurse was caring, understanding and compassionate aaa well as Dr. Grieves. He immediately gave me a couple of options and I was ready to go. He called in a couple of prescriptions for my serious pain and antibiotics I have been taking. Please don't worry about being my bad hands your totally safe. On the other hand, a prescription was needing Dr. Grieves approval which was no problem with the assistance of Mrs.Ms. Sanchez who actually called me and helped me get the prescription taken care of. Everyone with Uptown Dental Associates were so professional, kind, caring and their manners of respect were awesome. Lastly, it's a safe, clean and well keep dental office. Thank you 😊
Prices are a little up, as they are everywhere, but the service is always good. Stacy is an excellent technician.
I love this Dentist office so much! They are always so kind and professional also very informative and knowledgeable! I love the uniforms with diamonds too 🫶🥰 I have been a patient for many years and will continue to be one ❤️💯 …
I would like to give my deepest gratitude to Jacob Greaves and his associate Sofia, they went above and way beyond to help me with an infected tooth on extreme short notice.
Words fall short of my experience at uptown dental, if you are in need as I was you need not look any further this is the place. Thank you again, y'all are the best!!
This place has been the absolute best when it comes down to it. I've had two fillings done here and both were in and out. Super fast service and beautifully serene atmosphere. I actually don't mind coming to the dentist now.
Everyone was so friendly and nice. Stacey is so good and I always enjoy seeing her. I met Dr Shepherd for the first time. He is was very personable. I feel like family when I go there
This place is good. However, this time the dental hygienist was cranky and grumpy so I felt uncomfortable and disappointed.
Was worried after the major traumatic experience at former dentist office. Everyone allayed my fears and treated me with respect, kindness, and dignity.
I've tried several dental offices throughout town, and this is the best dental office you'll find. The staff are exceptional. Friendly and knowledgeable. Dr. Shepard is the best in the business. I had a bad experience at the UNM dental office, and Dr. Shepard not only solved my problem, but he took the time to explain what might've happened and the approach he took to resolve my issue. Uptown Dental Associates will not only take great care of your teeth, but they'll make the experience wonderful through being personable and quality customer service.
And lastly, the facility is gorgeous. While ambience isn't my highest priority when visiting a dental office, it does help to improve the experience.
Dr. Grieves and Kelly may be the most compassionate people I've ever met. I came in stressed and left feeling like my oral health goals are obtainable. Don't miss out on the best dentist in Abq
I've been a patient here for 19+ years. The staff are all so friendly, and exceptionally professional. Doria is awesome and personable, and always makes me feel at ease, and I can say the same for Dr. Shepherd; actually, for all the staff and doctors! They really do go the extra mile.
I had an dental emergency and they fit me in the same day! Very caring and professional staff! Would recommend to my family and friends.
I Love Uptown Dental- beautiful, comfortable office, great people, and quality, painless dental work with ease.
I have seen lots of dentists in my life and a lot of work had to be redone from others because it just didn’t hold up. This dentist is the first time I feel confident I can finally feel great about my teeth. The technicians are wonderful and do a great job and the Dentist is one of the best I’ve ever worked with.
Dr. Martinez snd his Hygenist Maya are the best. Great professionalism and care.
They did an amazing job with my dental work, very professional and friendly.
Just had a root canal done, and Dr. Shepherd and his assistant did a fantastic job!! They were very attentive, and walked me through the whole process. It was over before I knew it. This was the best experience I've had at a dentist office by far. I'm so glad I found them.
Bianca is an angel, she genuinely cares about my dental health. She's very knowledgeable of insurance plans and welcomes questions. I feel like I've known her forever. Thank you for all your help Bianca!
Uptown Dental Associates is a first class establishment! This office and building is ABSOLUTELY BEAUTIFUL!!! They have a SUPER friendly staff, AMAZING professionals and dentists! They are professional, helpful and always willing to go above and beyond for their customers. I LOVE, LOVE, LOVE UPTOWN DENTAL ASSOCIATES!!❤️❤️❤️
I love Upyown Dental Accociates! Staff is always friendly and always have a pleasant experience!
Absolutely fantastic!! They were able to get me in for a deep cleaning on short notice while I was passing through town on an RV trip. On top of that, I didn't have to wait a single minute when I arrived on time for my appointment and the whole staff was very friendly. Jaime, the hygienist, was extremely thorough, more than any other cleaning I've ever had, she made my teeth look and feel cleaner than they have in years! Thank you so much!
Excellent care and great doctors and hygienists who take time to explain asn listen to issues.
Uptown is a boutique for teeth! People are friendly, in a forced kind of way.Sparkly uniforms need updating, pond is amazing, but has algae, upholstery furniture pretty, but needs cleaning, wall scratches need paint, and music needs help!The doc is v good, then you are sent off to talk finances! If you like the idea of treating your smile as a new pair of shoes on Rodeo Drive, it's a great one stop shop. Definitely the most beautiful office in town! I suggest a facelift for the office and more genuine smiles by staff😊
Doria is the best! I have high anxiety about dentist visits and she is super gentle and patient!
I usually hate the dentist and terrified, but I had a wonderful experience here. They explained things to me in detail so I knew exactly what was going on, and they were super friendly! Very clean facility and amazing staff!
I would highly recommend Uptown Dental Associates, from the time you walk in they greet you with a smile . The staff is very helpful and informative, explaining everything from the procedure being done to the billing charged. Dr. Romeo was great ! Thanks again
The whole process went smooth and easy. Very professional environment.
I have no problem scheduling an appointment with any hygienist as they are all great at their jobs and enjoy what they do. You get the Disneyland treatment without the politics!
I have been going to uptown dental for over 12 years now. I have required quite a bit of dental work. And every single encounter with every person on that team is friendly, professional and caring. From the front desk and the telephone to the dental hygienist, to the dental assistants and definitely the dentist themselves. I am always treated like a person and never like a case.
Their work is amazing and I definitely recommend all my families and friends
to any of the wonderful dentist at ABQ uptown dental.
Kyla
Changing practices after the pandemic and retirement of our dentist. Pleasure being at uptown dental associates, very professional with an excellent hygienist Stacy and a very nice dentist Dr. Martinez. The place is lovely ,the system efficient. They have early hours so that if you need to get to work you can go basically before work to have dental exams. And Dr. Martinez is young and will not retire on me so this is great!
Wonderful place to get one’s dental work done.
I am very nervous when it comes to dental work but the entire office has put me at ease.
Highly recommend! Everyone is so friendly and makes you feel comfortable. The dentist is very nice. The office is clean and pretty. They always do a great job!
One of the best dental experiences I’ve had by far. Not only is the office beautiful, the customer service and organization is top notch. My hygienist Maya was excellent and constantly checked in, explained what she was doing, and was gentle in her cleaning. I generally dread going to the dentist, but this office made the experience almost even enjoyable. Highly recommend!
Friendly, professional, informative, kind, and helpful. My teeth always feel well taken care of when I leave.
Kelly is the best hygienist I have ever had. I have had very bad experiences throughout my child hood with dentists. She is the reason I can keep up with my dental hygiene now. Everyone at this practice is great, but Kelly is phenomenal.
Very impressive practice. Gorgeous building, extremely friendly and kind staff, the best technology for painless X-rays and cleanings… just wow!
My family has been with Dr. Shepherd and his team since they started in Albuquerque nearly 15 years ago. Anything from routine cleanings to crowns and minor surgery, they are always great to work with. I never have to worry about when they hire new people to work there because they take such care in picking people to join their team that I've literally NEVER had a bad experience!
I started going to Uptown Dental Associates a year ago, I love my hygienist, Dori!! The entire staff has changed my life!! There are not enough words for me to describe how amazing they are!!
It is a beautiful location and friendly staff! Dr. Shepherd answered all my questions and made me feel very comfortable.
A well run business, they know how to make a patient comfortable with the procedures and do their best to give you a great smile.
The dentists here know all the latest technologies and the support from their assistants keep your time in the chair at a minimum.
The appointment reminders are helpful, sending text messages as needed.
Doria and Dr Romeo were fabulous! Can’t wait to go back.
The atmosphere was very inviting: from the spacious and comfortable lobby to the warm heat from the fireplace.
The receptionist was very thorough and polite.
The hygienist (Victoria) was amicable and bubbly, extremely skilled and gentile with such sharp instruments. Dr. Martinez was friendly, professional, and straightforward.
This was by far the best dentist visit ever.
It’s a lovely place which very nice and caring staff
As usual this was a quick, pleasant, and efficient visit for my semi-annual check up and cleaning. The early morning sunlight and shadows in quite possibly the prettiest and poshest dental waiting room in town is always welcoming, and Kelly my hygienist for years now confirmed all but a preexisting problem in my mouth is going well. They do a good job of making their offices comfortable, welcoming, and the staff is always personable and cheerful.
I love this dental office. Everyone is so friendly. I highly recommend.
Doria & Dr Greaves ROCK! Superb cleaning, thorough exam. Will return.
Victoria was extremely kind, friendly and did a professional job on my cleaning yesterday. I enjoyed the appointment wit her.
However…I would have appreciated a notification that Lisa was no longer my hygienist.
Jamie is the hygienist for my husband and 2 adult children. I feel the professional question would have been to be asked if I would like to be changed to be seen by Jamie for my future cleanings or if I’m comfortable with the new hygienist you hired that replaced Lisa.
Thank you
Let's start this off with the fact that I have terrible anxiety when it comes to making a dentist appointment let alone going to the dentist. I first visited the Rio Rancho office where I met Dr. Romeo, who was so unbelievably kind and made me feel very comfortable. The whole staff there were very warm and welcoming. For the work I would be needing to get done, I was told to go to the Uptown Office. Again, my dental anxiety kicked in and I waited 6 months to make an appointment 🙃 😅 I finally did and it was the best decision. I was greeted on the phone by someone sooooo incredibly sweet and kind that it immediately lowered my anxiety. I made my appointment and met with Dr. Greaves and his assistant, again, another extremely kind person. He was very informative and answered all my questions and really made me feel comfortable. I'm so glad that I decided to seek out this Dentist, they truly do care about how you feel and making the process as easy as possible for. Not to mention the building is beautiful. If you're thinking about becoming a patient here, I'd highly recommend it!
When my dentist office closed down I was referred to this place and I’m happy they took me in. I’ve never been in such a technology-driven, clean and professional dental office. That’s not to say my previous dentists have been terrible. They’ve all been lovely but Uptown Dental Associates goes above and beyond. I’ve had two dental hygienist’s at this office so far and both have been friendly and knowledgeable. Maya is the one I’ve had most recently and she is super thorough in her examination and full of excellent advice. I’ve never had anyone explain how to properly care for jaw pain brought on by grinding and I’ve been aware of my clenching for over 15 years. Plus, they’ve got a lifetime whitening program that’s affordable and easy. I can’t say enough good things about this office. If you’re in the market for a new dentist, try this place out.
Always very friendly and welcoming. So glad I decided to come here.
Uptown Dental is a well oiled machine. You’re taken care of from the moment you walk through the door. It’s the best dentistry I have ever personally been to. The entire staff is kind, professional, and extremely good at what they do.
Uptown Dental has been amazing. My wife had to get an urgent dental exam shortly after we moved to town and had no dentist. They were able to arrange to see my wife the next day, and we're able to get her the full procedure within 2 weeks. We could not be happier with a dental office.
I have only been to 3 different dental offices, but this one is by far the best. I have never had a bad experience here. All of the employees including the doctors, the hygienists, and the people at the front desk are all very friendly and kind. The doctors and hygienists are very informative with your dental care. They motivate you to take care of your teeth and provide you with the tools to do it. I've been coming here for almost 2 years and strongly recommend this place for all dental they offer.
I had my biannual teeth hygiene appointment this morning. Stacey took additional gum depth measurements, then proceeded to clean each tooth thoroughly. She discussed what she was doing, the objectives, demonstrated how to use dental floss threaders for 3 of my front teeth implants. After sharing her overall assessment, she applied a fluoride treatment and discharge instructions.Uptown Dental is very professional, prompt,and courteous & I highly recommend their services!
The personal touch and care they provide is the best I have ever experienced.
From the moment I walked in, to the moment I left, I was heard and taken care of. I would recommend this facility, Dr. Martinez, and his Dental Assistant Dominique to anyone looking for quality care, with respect for the patient!! By the way huge shout out to every member of the staff I encountered!!! Very professional and courteous!!! A rare jem in this day and age!!! I have found my dental team!!
This place has the most friendly/Professional staff and employees! Not to mention a beautiful facility with cool views! I will always highly recommend without hesitation!!
As a healthcare provider, I can tell who’s good and who’s not. These guys are great. Fantastic providers here that are trustworthy and professional. Super friendly staff. Drs Martinez and Greaves are awesome.
I am normally very anxious about going to the dentist. My hygienist Jamie was wonderful. She made me feel very comfortable. This is the first time in years that I actually had a great experience! The front desk staff was very welcoming as well.
The office is very clean, cozy, and beautiful. All staff were very welcoming and helpful. My dental hygienist was very friendly, talked me through everything she was doing, and seemed to be very focused on patient care. Dr. Sheppard was also very friendly, honest, knowledgeable, and seems trustworthy. I have had experience at other dental facilities in Albuquerque and this by far was the best. I would definitely recommend this facility to anyone looking for dental care.
This office is always professional and courteous. Very comfortable environment.
The building is beautiful and the people were kind. I have not had any work done yet but Dr. Greaves was friendly and knowledgeable when I came in with tooth pain. I also brought my 16 year old here before because he has sensory issues. The staff were so patient and my son had a great experience. It feels like a place that will help you with anything you need done but not try to convince you to do unnecessary work.
I took my kids to the clinic here for the first time today. We had been struggling with the pediatric dentistry the kids have gone to the last several years. My son in particular had a hard time there. But here, the hygienists weren’t in a rush and they talked to the kids like people instead of like babies. Everyone was friendly and they were very accommodating to my large crowd. Definitely recommend!
Amazing staff! Everyone treats you with care. Dr. Romeo has got skills and technique. Got an extraction and felt nothing. Thank y’all!
I switched to Uptown Dental Associates about 4 years ago, and I am super pleased with the care and professionalism by all the staff. Jamie my preferred dental hygienist is exceptionally awesome, my family and I love her attention to detail and genuine care she has for us. She doesn't make us feel like a number, or patient, she is genuinely interested not only in our dental hygiene but our overall happiness in life and health. Thank you Jaime and Dr Sheppard for the red carpet treatment we always experience.
I have a long history of good care with these folks. Good personalized care
I've been a customer of Uptown for almost 16 years. Doria is the best and they are always so pleasant. It says a lot about a place when their employees have been there long term (15+ years). Highly recommend :)
I have been a patient at Uptown Dental Associates for 16 years now. The entire staff there has always been amazing and have always treated me as an actual valued customer. The professionalism and quality of care is unmatched anywhere.
Never disappointed!!! Thank you Dr. Martinez for being the perfectionist you are. You are the best and so appreciated!!
Friendly knowledgeable. I would recommend Uptown dental to everyone
Fantastic experience. I am super nervous about the dentist because of bad experiences in the past. Doria, my hygienist, took great care of me. Dr. Greaves was great too. Everyone worked hard to make it as pleasant an experience as possible. Left relieved and feeling like it wasn’t a tenth as bad as I thought it would be. Highly recommend!!
Incredible, friendly, accommodating and knowledgeable staff. Wonderful doctors and a BEAUTIFUL office. Definitely check them out! My wife has severe anxiety about the dentist and they are so kind and gentle and non judgemental; they totally put her at ease. Can't say enough good things about this place!
They have the best staff of any dental office I've ever been to. Impressive dental care, friendly. Would recommend to anyone.
Super efficient service. Friendly and helpful personnel. An awesome experience overall!
I love Uptown Dental! I have been going there for years and I have never been disappointed. They are very professional, kind, caring and always on time. The atmosphere is nice and relaxing. Best of all my Dental Hygienist, Doria is so good! She has never demeaned me or hurt me while having my teeth worked on. The professionalism and patient care by the dentist is very comforting. I had always been afraid of going to the dentist but now, I look forward to it! I also love getting a gift card when I check in. I highly recommend Uptown Dental and give it 5 stars!
My dental hygienist, Stacy, was excellent. I feel like I'm semi-picky about how my teeth are cleaned. She was thorough, and non judgemental. You know that moment, after a clean, when you run your tongue across your teeth and it feel so satisfyingly smooth? That's when I knew she was a keeper. Lol She had honest recommendations. Dr. Romeo was was personable and honest. I would definitely return for my next visit if I'm still in the area.
Maya was my dental assistant and she was so thorough in telling me about cavity prevention and what she was about to do in me. She was such a kind and professional person. I really appreciate the great job she did on my teeth. Best experience I have had in awhile at a dentist.
Jamie is an amazing hygienist! She is so accommodating, professional and personable. So glad I chose Uptown Dental Associates to be my new dental home.
Beautiful facility. X-rays were pain free and quick. Jamie was my hygienist and did an amazingly pain free job with all that she had to work with. Everyone was nice and extremely informative throughout my first visit. I am happy to have found a new office where I feel comfortable and trust that it was job well done.
This place is great! It’s a very Beautiful dentist office and for the same price as anywhere else. My hygienist is very kind and she knows a lot about me and it’s always a pleasant experience. They offer teeth whitening for life at a really low price and you can just go and get your teeth whitened for free after initial payment every six months which is a great deal.
I have avoided dental care for many years, due to prohibitive anxiety. When I finally got the nerve to go to Uptown Dental Associates, I was so glad! They have accommodated my anxiety at every step of the way, and helped me get three new teeth that I had been missing for 15 years. And Bianca is amazing at talking you through the financial side of it and helping find solutions. Taking care of my dental health is terrific, and I feel genuinely cared for at Uptown Dental.
This was my first appointment with Uptown Dental. What a lovely facility, friendly and professional staff, the dentist was
comprehensive and spent quality time with me. I look forward to years of upcoming visits. Thank you all!
Now my husband has been in 3x. We are astonished by this office. Amazing care, top of the line...cutting edge equipment. Calming and soothing staff. And educational experience! Thank you Dr.G, thank you staff! From the front door to the final check out there is complete professionalism! Thank you so much! 11/5/19
The staff is very professional, minimal wait in the waiting area, reasonably priced, and the hygenist Dorria is amazing! She's very thorough, and a pleasure to chat with. Highly recommend this office for dental care.
It’s difficult to find a good dentist and hygienist. My wife and I found both at Uptown Dental Associates. Dr. Martinez and Veronica are very good at their jobs. We moved to Albuquerque at the beginning of 2020 and were not pleased with our first dentist. These folks are good.
The staff at Uptown Dental were all friendly and helpful. Dr Romeo was patient with me and respectful of my situation. He explained things very clearly and took great care. He is the sort of dentist one can trust.
Best dental experience. I avoided dentist offices for over 10 years because of a bad experience with cleanings. This office is so professional and compassionate. They take the time to explain best treatment plans and take special care to not cause pain and anxiety. Thank you for being amazing!
Dr. Martinez and his associates couldn’t have been kinder or more efficient in dealing with my dental issue today!
From the moment I walk in the door for my appointment, I feel welcome and safe. Jaime always takes such good care of me and is so personable. Dr. Ryan Shepherd will be giving me an unexpected crown tomorrow and I so appreciate him fitting me in on such short notice. I love the folks at Uptown Dental - professionalism with a warm, family touch.
First time patient who historically avoids the Dentist due to Anxiety. Friendly staff. Dr. Romeo pulled out a tooth of mine that I broke. He was very professional and courteous. The thought of having your tooth pulled out is not on anyone's top 10 list. However, Dr. Romeo made the experience as comfortable as possible.
Lisa cleaned my teeth as well on this visit and it was the most thorough cleaning I've had. She was very friendly and worked with me to set up a plan to get my mouth back to good health.
All in all, the 5 stars is because for the first time visiting a new Dentist establishment, I'm optimistic that I will commit to their services to help me.
Everyone was so lovely and welcoming. They talked me through what they were doing and what needed to be done and had me schedule future appointments while I was there to make everything easy. Dr. Romeo, Maya, and Stacy were amazing.
Doria was my hygienist, and she was super personable and a good conversationalist. She did an awesome job cleaning my teeth; no pain or bleeding. Dr. Greaves was also really friendly and helpful. I actually enjoyed this trip to the dentist, and I am happy I switched to them.
I found Uptown Dental Associates a year ago, thanks to a recommendation from a coworker. In my three visits over the last year, I have been nothing short of completely satisfied and impressed with the service I have received. The staff is friendly, the office is great about sticking close to your scheduled appointment time, and the hygienists are very thorough but mindful of your comfort. I haven't had anything other than a cleaning and a fitting for a night guard, so I can't say much about the dentists themselves, but Dr. Greaves seems wonderful from the brief interactions I've had. Great office that I would recommend to anyone!
Great place! The safe is all very friendly and the experience was quick and efficient. Definitely recommended.
New to the area, the reviews for Uptown Dental are accurate! Very organized, excellent customer service, not pushy on the sales! Jaime was excellent! I am happy to say that I now have a dentist in Albuquerque!
This was my first visit, and I really liked it. The staff were friendly, knowledgeable, and reassuring. I have young children and was nervous about bringing them along until I called Uptown Dental and was assured that they wouldn't be a problem. The office itself was clean, open, calming, and tasteful. They had some toys, puzzles, and books for my kids, and they had a fireplace in the waiting area, which I loved. I like offices where the staff like working there, and this felt like it was one of those places.
Me and my husband has been going to uptown dental for a few years now they are a great practice they make sure everything is done right and you feel at home.
Quick, thorough, and not too rough on my sensitive teeth!
Just had my first visit at Uptown Dental and I was extremely impressed! The building is beautiful and the front desk staff is friendly and helpful! My teeth feel great and I was given some great tops to improve my oral hygiene. The entire staff is extremely knowledgeable! Already scheduled my follow-up visit because I knew I wanted to come back here!
Absolutely the best dentist I've ever been to. They treated me like a person, always have a smile, did great with the work I needed done.
Extremely compassionate, extremely friendly.
I will recommend these people to everyone I know.
Not only a beautiful office .. but everyone from the front desk gals, techs, dentists, cashier...are very pleasant, down-to-earth & thoughtful. Always comfortable, no waiting, positive experience.
This place is great! Lisa and Dr. Shepard were so wonderful, i felt comfortable and well taken care of during all my visits and the office staff is great as well! They’ve surely made a patient for life out of me! Would definitely recommend this team of professionals to anyone looking for a new dentist. Not to mention, the grounds and building are absolutely beautiful!
Appointments are always on time and the staff is friendly. I’ve been to many dentists in my life and this is by far the nicest office and the most pleasant.
First, the environment is beautiful! It’s like a Spanish hacienda, very elegant and yet welcoming and very clean. It does not have that dental office vibe.
Next, the staff are always respectful, friendly, and they are very compassionate and understand people who have experienced dental trauma in the past. They know each client by face and name, and offer personalized treatment.
They are one of few practices that offer both IV sedation and routine dental care. Usually, oral surgeons will do IV sedation, but not cleanings, exams, fillings, etc. general dentists usually don’t offer IV sedation. This practice is truly full service.
Dr. Greaves is an expert with IV needle insertion on challenging veins, not even leaving a bruise. He lets me know what he is doing and is extremely easy to communicate with. The hygienist is very gentle and has a fun personality. Again, they remember me and much about my preferences and personal life that I’ve shared, which makes it feel like they truly care about me.
The office is very responsive and respectful. They try to maximize my insurance benefits and work with me on spacing out procedures so I can absorb my part of the cost. They accept Care Credit.
I highly recommend this dental practice to anyone, but especially to those who have experienced dental trauma in their lives.
Nice people. Good service.
I have been a patient for over 8 years with this office, and have always had a good experience at Uptown Dental Associates. The doctors are professional and caring, and they do a great job of keeping patients comfortable. I can't say enough about the hygienists, they are fantastic!! I am very grateful for the way they take care of me, and the quality of the service they provide. This is truly an exceptional office, and it is refreshing to be treated with such high customer service here in town. I strongly recommend them to anyone seeking an amazing dental office!
I was very happy with my appointments at Uptown Dental Associates for both a dental cleaning and a crown for a broken tooth. Every member of their staff is friendly and professional. Their office is gorgeous and clean. They have high tech equipment for the same cost as my last dentist. I am so grateful I found a new dentist I can trust and that I enjoy seeing. Dr. Greaves is wonderful and so are the staff. I highly recommend!
Dr. Shepherd is excellent. Doria Wood is the best blend of professional and practical/personable.
The whole team is truly friendly and professional. They do a great job of explaining what they want to do and making sure I’m comfortable. That’s the high standard I’ve become used to over years of experience.
Then I had an unexpected concern and the team went out of there way to take care of me quickly. From Jessica and the team at the front desk, to Casey who took an X-ray, everyone was super, even though I know it was outside of normal scheduled work. Dr. Greaves (who I was meeting for the first time) and Doria were a well oiled machine and had me feeling better and confident of the outcome. I can’t thank all of the Uptown Dental Group enough.
My favorite Dentist in town. They are very friendly.
Everyone here is so friendly and it's extremely clean. They set an amazing dental plan for me and I can't believe how much my smile has transformed. Dr. Grieves has made going to the dentist so easy, I used to be so afraid to get work done. I am grateful I found uptown dental.
Excellent service, staff are friendly and helpful and dentists are incredibly knowledgeable.
Great customer service from the secretaries, hygienist to the dentist.
Facility was gorgeous. Reception exceeded my expectations. Staff were incredibly cheerful and pleasant to interact with. Clearly a very well run office and team. Dental hygienist explained every step in the cleaning process and what to expect. I trusted her completely. Very thorough. Dr. Greaves was engaging and seemed genuinely interested in my concerns and my it’s health. Very positive experience.
Dr Shepherd and his staff are absolutely wonderful in all respects. They are highly professional, but incredibly caring and thoughtful. My family and I have had a consistently high standard of dental care from them for than 20 years, ranging from regular cleanings to crowns and orthodontic work. I always appreciate the careful explanations of any treatments I have had and why they are needed. However, I have never felt any pressure to have specific work done - it is always a recommendation that is up to me to decide to go ahead with the work or not. The practice is also just a very pleasant and aesthetically pleasing place to go to have dental work done. Highly recommended if you want high quality dental work done by an amazing group of dedicated people.
I looove Uptown Dental Associates!! The staff is always so friendly and on top of everything. Jamie is absolutely AMAZING at what she does, she’s always so kind and friendly! I love it here and would 100% recommend this place to everyone!
I was very impressed with my hygienist, Mya. She did the most thorough cleaning I've ever had. Professional and friendly with attention to detail, which my teeth needed. I definitely recommend this dental practice and Mya.
Jamie is the best. At first i was nervous then we started laughing and i enjoyed being at the dentist. I highly recommend them.
Best check up ever! Appointments are always on time. Staff is friendly and help. I always get the best care.
Most recent visit was a breeze. Staff is conscious of health concerns during Covid. All precautions are taken to keep us safe. I am in that high risk group and I felt completely confident to be there.
I love this dental office! Beautiful building, comfortable waiting room. The staff and doctors are consistently polite, efficient and knowledgeable. Most importantly the doctors are skilled and up to date on newest techniques. My daughter has phobia of dentists due to a past very bad experience. This practice has the ability to help her anxiety with nitrous, oral sedation when needed. She now feels so comfortable with her provider that she no longer needs anything for anxiety.
Excellent dental care, highly professional atmosphere.
After trying several different dental practices in Albuquerque and being disappointed, I finally feel like I found the one! It was so easy to get an appointment. The staff is so friendly and organized and *competent*. From the front desk, to the assistants and hygienists, to the doctors! The facility is amazing; very modern, comfortable, and clean. They have a beautiful courtyard view from the patient exam chairs. They have the latest technology and equipment. They use the most conservative plan of treatment possible and don’t use up your insurance or give you surprise bills later on. They show you exactly what it will cost and what insurance covers and the estimate is actually accurate! The communication is on point.. It really feels like an out of Albuquerque experience. I have nothing bad or critical to say about Uptown Dental Associates. I’d rate them 10 stars if I could!
This is the best dental office I have ever been to. They are extremely professional and efficient. The office is beautifully decorated and very clean. Staff runs like a well oiled machine but are also very friendly. It’s a fantastic office. I will never go anywhere else!! Highly recommend.
This was my first time at this office and I left extremely impressed! Stacy was very thorough in cleaning my teeth and Dr. Greaves was attentive and willing to answer any questions I had. I was wary of going to any dentist due to COVID but this office made me feel at ease and most importantly safe.
I absolutely love it here. I’ve been coming to uptown dental for 5+ years and they always treat me like a distant niece. Always catching up on my hobbies and life experiences, And if I’m not with my usual hygienist the next associate is just as happy to see and get to know me. Never been happier with any other dental establishment, as I am with uptown dental associates 💜💜
Uptown dental has been wonderful in their care of my teeth. I am now doing the Invisalign braces and I love the care I am receiving. The braces are great, too! I would certainly recommend them.
The most exquisite and professional dental office I’ve seen ever. I’m so glad I was referred to this office and now I will be recommending everyone to this office. I can not wait until my next cleaning appointment! My dental assistant, Stacey was very friendly, professional and knowledgeable! ⭐️⭐️⭐️⭐️⭐️
I switched from a different dental practice to Uptown Dental and I am kicking myself for not having done it earlier. The office is obviously stylishly appointed, but more importantly I thought my dental hygienist Jamie was outstanding. So friendly and knowledgeable, the amount of caring was really tangible. The dentist, Dr. Greaves was superb, I didn't feel like he was rushing through the exam, and he was really personable. I've already recommended the office to multiple friends and colleagues and think everyone should come here.
Great dentist! Very quick, I was in the chair less than 2 minutes after handing in my paperwork. Beautiful facility, hygienist and dentist were very talented and knowledgeable.
Awesome experience! Everyone was friendly and fun, from the dental assistants to the receptionist to the doctors! Just got a filling fixed, and they were quick and professional, and did an amazing job.
So glad we were recommended to go here
Only had my teeth cleaned this time. I love Doria as my hygienist! She's been working with me since before Dr. Shepard bought the business! Everyone at Uptown Dental is friendly yet professional. Obviously, I've been a patient there for a long time! Love it!
Dr Greaves is very advanced in treatments of difficult restorations. He and his assistants always listen to concerns and make a great effort to work with your individual needs. The staff, as well as Dr Greaves are always cheerful and positive. And, the waiting room and all areas are attractive, spotlessly clean and comfortable. I’v had extensive procedures and highly recommend Dr Greaves and the practice.
I have been extremely satisfied with the services received by Dr. Shepard and his entire staff! They make every effort to make me comfortable, ensure my safety, and keep me well-informed. I have really appreciated their efforts and would recommend their services to my friends and family.
Uptown Dental Associated is top notch! They are organized and easy to work with. Staff are helpful and knowledgeable. Both dental hygienists that I have seen are friendly and do great work. The dentists take their time and explain things well. The space is relaxing with a fireplace, courtyard, and fresh baked cookies. I feel like I’m going to spa day each time I visit the office. I highly recommend this place!
Great customer service. It was my first visit and Jamie was very nice, she explained the whole process before she started and was very professional. Dr Shepherd went over my needs and at the end they explained what the insurance coverage was going to be.
First time going to them and it was the best experience I’ve ever had at the Dentist. Would definitely recommend.
Mya was great. I haven't been able to get dental care for a very long time. She walked me through everything and was very kind.
I had a great experience at Uptown Dental on my first visit. Lisa, my hygienist, was very professional and made me feel comfortable right away. Dr. Greaves was also thorough and professional. The facility is lovely, like being at a luxury spa. I've found my new dentist!
My family and I have been patients of Uptown Dental for many years now, everyone is always friendly, helpful and patient. The doctors at top notch and always professional. Great staff, environment. This is always the reason my family and I have been patients for so long. Thank you!
Beautiful and very clean office. Staff is courteous and efficient. Excellent doctors with superb bed side manners.
From scheduling, checking in, and seeing the hygienist and dentist; the kindest people work here. Today I saw Stacy for x-ray and cleaning. She always comes and gets me herself from the very cozy waiting room, and treats me like family as we visit and share our day during a detailed cleaning. I have a difficult smile (never did braces) and have felt a little shy about my mouth. These folks have taken that away, they have made me so happy and healthy. Dr. Shephards entire family can be seen around the place from dad (Bob) keeping things going to mom making fresh cookies in the back to enjoy after the work is done! Hard to find a better experience at the dentist anywhere. On a side note, I have never had any issues with billing or payment processing either, so the amazing professionalism extends to the back rooms to the people I have not met. If you are a patient here, you already know how good it is here. If you are not a patient here yet, what are you waiting for? Give them a try, find out for yourself! Thank you Uptown Dental!!!
Dr. Romeo is absolutely the best dentist I’ve ever seen. I have extremely sensitive teeth and while I didn’t experience any pain in the numbed areas that he was working on, other parts of my mouth hurt so badly. He stopped several times throughout to see if I was okay, used different techniques and tools to ensure my other teeth weren’t exposed to cold air or water, and even went as far as to cover my teeth with cotton swabs. I know these extra steps made him run a bit late to his next patient but he did not seem rushed or bothered at all. He was patient and understanding. I’m so thankful!
I also took my 3 year old son to his first dental appointment here and he had the time of his life! He tells me that he needs to go back to the dentist because his teeth are dirty and need to be cleaned at least once a week.
I’ll definitely be back!
Warm, comfortable environment. I have had a rather severe resistance to dentistry and my teeth showed it. Fact is, I was terrified to go, to the extent that I could not sleep if there was an appointment on my calendar and would get physically ill the day of the appointment. Uptown Dental Associates changed that. After just two visits, I am able to walk in there fearlessly. Dr. Shepherd seemed to understand the fear and, with a combination of humor and patience, made it possible for me to get some extensive dental work done while easing me out of the fear I had. Truly amazing. The entire group in the office are supportive, professional and understanding. I highly recommend this office for your dental needs.
Always a fantastic experience and excellent dental care.
Continues to be wonderful!
My hygienist Jaime is super awesome! I've been seeing her for a year now and I couldn't be happier. She is very attentive and recommends the best treatment plan for me, if needed, each time I have my teeth cleaned. I am confidant in her abilities and would recommend her for anyone.
First visit. They took over my retired dentist patients. I was very impressed and happy. Staff were all amazing and friendly. Procedure was seamless and comfortable. Nice clean spacious environment. View was soothing and relaxing. They seemed to have top of the line technology.
I was also impressed with their covid 19 protocols. I felt safe and at ease. Thank You. I am looking forward to a long relationship.
I have had the same hygienist at Uptown Dental for 14 years. She is awesome! Dr. Shepherd is great, too. I have been seeing him for about 10 years. The office has a friendly, sunny ambience. All the staff are friendly and seem happy. My teeth are happy, too. I used to have severe gum disease, but that is under control now, thanks to the care and guidance I have received at Uptown Dental.
I've only ever been there once for a consult, x-rays,& just to see what I needed done. Their prices are definitely not for the faint of heart, a bit higher then I remember the dentist being...but then again I haven't been to the dentist in 2-3 years at least.
The overall atmosphere in this place is amazing, calm, and relaxing! Its not at all like any other place I've been. Everyone there if happy, and personable, and seems to really enjoy what they do.
Dr. Shepherd is the most personable, kind person I have ever met! After explaining that I hadn't been to the dentist for so long, because I was "secretly" terrified. (because of some horribly painful experiences with my last few places) He was extremely understanding, & the whole time he was taking a look at my teeth, he was very careful, and kept asking if I was okay.
I'm currently working on setting up my next appointment with Dr. Shepherd to get my teeth fixed, and honestly this is the calmest, & the most excited I have ever been to go to the dentist! Can't wait to finally be pain free!
08/31/2020
First appointment with the new dentist. You see, UDA bought my dentist's practice when she retired, so all her clients who chose to stay with the practice went to UDA. I have been with this practice for 15+ years, so a change is always hard, right?
Well, I was pleasantly surprised. Kimberly was a great hygienist and Dr. Romeo was pretty swell, too. The staff accepted me bringing my 11 month old with open arms, which made this momma's heart happy.
Thank you for taking care of my teeth, UDA.
PS- I will be parking in the frequent flosser zone now that I know about it!
I had an appointment today with Stacy and took my 13 year old daughter with me who is on spring break and happens to be on the autistic spectrum. I mentioned I was having hard time finding a dentist that I could trust . Stacy said she had an opening and would gladly try working with her. She was amazing and made my daughter feel so comfortable she didn't realize she was in the chair. We appreciate you so much . I will definitely be taking her back to you.
Dr. Shepherd and assistant Nadine did an excellent job. My particular cavity was in a difficult spot but they were able to fill it instead of a root canal or crown and I am so thankful! I appreciate Uptown Dental's professionalism, clear communication, compassion, and integrity.
Update: Uptown Dental continues to be the best care and service. Kelly is such a friendly, knowledgeable, helpful, and talented hygienist.
I love this office.
Dr. Romeo recently completed 8 top lumineers for me and I couldn’t be happier. I have debated for years and years about getting this done and finally decided I was ready. He was super knowledgeable and reassuring throughout the entire process and today I went home with my dream smile. Literally, I can’t stop smiling. Check this place out and schedule an appointment with Dr. Romeo today!
I always receive great care from the good people at Uptown Dental. I have Frequently recommended Uptown to friends looking for a dental office they’ll want to stick with.
I’m so grateful to to everyone who helped me today and of course Dr Shepherd and the lab. You are all really wonderful.
Jamie is absolutely wonderful! She is the reason I go to Uptown Dental! She is hands-down the best dental hygienist I ever had. She is professional, thorough and gentle! I walk away thinking my teeth are clean and this has been a great experience! That does not happen with all hygienist! Jamie is exceptional!
I was super scared to go to the dentist after not being seen in so long. This was my first visit to this office. This place was gorgeous. The staff were so friendly and helpful. The doctors and hygienist were the best and made me not feel embarrassed about my mouth. I felt like I was at a spa. Thank you for giving me a new home.
Great friendly service. Very professional staff.
I visited Uptown Dental yesterday as a new patient. I had a check up and a cleaning. It was quite possibly the best dental experience i’ve ever had. Beautiful office; short and very comfortable wait; Kelly, my hygienist, was friendly, efficient, extremely knowledgeable and gave me the best cleaning i’ve ever had. The examination room has a serene view of a courtyard with lots of natural light as well as good dental technology (in-chair x-rays and oral camera, screens for patients to view X-rays and oral pictures, hydrosonic cleaning tool, etc.); Dr. Shepherd was friendly, efficient, knowledgeable, and most importantly, he shares my conservative approach to interventions and seemed to genuinely care about and prioritize (1) my oral health and (2) my preferences about my dental care. They did not push me toward goods or services that I don’t think that I need. My teeth feel incredibly clean, my gums don’t hurt and I feel confident about my oral health plan. It was absolutely great. I hope that my family will be long term patients of this practice.
Top notch in every way. I always have the best dental experience here. Great atmosphere, beautiful building, and outstanding people that make me feel relaxed and like I’m in the best hands at all times (because I am.) This time I just came in for a cleaning and Stacy was so friendly, calming, and helpful. Thank you so much!
I had an amazing experience. I met with the assistant, hygienists and the doctor as well on my first appointment. They were very knowledgeable and worked with me to help with a plan for dental needs. They also explained the insurance coverage and helped me understand what was covered in the insurance. Thank you for being kind , underStanding and respectful. Their customer service is excellent. I highly recommend this clinic.
I needed to be seen quickly because of pain and I was. I was delighted that the appointment included Jamie, the. dental assistant, who has been at my side through several procedures. No pain. Clear info. This group is the best no doubt due to Dr. Shepherd's leadership. He hires quality people.
The experience this morning was very good. I came for x-rays and a teeth cleaning, both of which happened as expected. The hygienist is excellent and did a superb job. Also, one of my front teeth was chipped and they were able to repair it at the same appointment. The dentist did a great job.
I love Uptown Dental. I've gone there for many years, and the "new building" (not so new anymore) with its beautiful fountain is soothing for people with reluctance/aversion. :-) People have always been kind to me there, and their records and treatment seem better than anywhere else I've been.
I was not a big fan of going to the dentist so I had not been for many years. So when I had a problem come up with my teeth I assumed the worse. When I came in I was very nervous. They were very patient was me and walked me through whole process. All I really needed was a deep clean. This was my second time to go back and now my teeth are back on track.
Dr. Greaves and his staff are extraordinary, professional, and expedient. I never spend much time in the office or waiting to be seen. Everyone is thorough with their explanations and answers all of my questions. I would and do recommend them to my friends and family. As an added bonus, the office is designed with the sole purpose of relaxing you and making you feel at home. You open the doors to a room that resembles a well lit living room with a fireplace overlooking a beautiful zen atrium (conveniently all exam rooms are afforded a substantial view of the same atrium). The dentist sits on bouncy balls instead of chairs and everyone knows your name and says hello or goodbye cheerfully. Everything is well thought out from design, to the medications designed to keep you safe and comfortable prior to a procedure. You could not want for a better place to care for your mouth.
Seriously the best hygienists and dentists in New Mexico. Their entire staff, including the front desk, is amazing.
I've had lots of different dentists over the past 50 years, and Dr. Shepherd is by far my favorite! Everybody in the office is very friendly and I actually enjoy going for checkups. The hygienists are great, and always gentle with the cleaning (unlike some hygienists I've experienced that I swear had a sadistic streak). And I love the new building with the awesome view!
The staff are friendly and they really run a fine tuned office. I was skeptical because it is a large dental practice, but they are organized. This will be my new dental office 😊 …
We were transfered when our dentist retired. We got to keep "our" Jamie, our hygienist, and have been very pleased with every aspect: Dentists, the process, the email notices, the staff, the spa like atmosphere! It makes dental visits beyond tolerable. It makes them pleasant. Thank you!
I recommended this dental office to my friends and family. I really like the expertise of the dentist and the staff! Very good customer service assistance and when you have a question or concerns they reply and call you immediately if there is a problem and take care of the problem. Very satisfied!
Jodeane Garcia
Pleasant experience (for being at the dentist). Surprising how fast and easy the experience was. Will be less skeptical about returning. I have had bad experiences in the past and have put this off for several years. Should have went sooner. Liked the people & Dr. who assisted me. That also made it more pleasant.
The hygienist and dentist were amazing as always. Every time I visit New Mexico I make sure to schedule an appointment here because it’s several times better then anything I can find in Utah.
Hands down the most professional and caring dentist I’ve ever been to!
Uptown Dental is always so friendly and accommodating. They were able to get me in the same day I called. I also appreciate the knowledge all of the staff. They were able to solve an issue another dentist and endontist couldn't figure out.
Had one negative experience with a staff member who didn't know I could hear her from my seat in the lobby, but Dr. Shepherd immediately addressed my concerns and every experience since that, which was years ago, has been wonderful. Their facilities are clean. Staff are professional and friendly. And - they do a great job with my teeth.
The Dentist is caring and makes sure your comfortable throughout.He explains the process thoroughly. The office is clean, Friendly, and you don't have to wait long at all. Thank you so much!
The office is very nice and everyone is professional and kind.
Lovely people, super attentive and nice. Beautiful office too. Very happy to find such a great dental practice.
It is a nice place.. the staff is helpful and friendly....
Dr Greaves is very gentle and very quick to do his work. I had to be prepared for 2 crowns (for a bridge) today, and was in and out in just about an hour. The assistants and front desk staff are just great. Everyone is super friendly and sensitive to your needs. They answer all your questions no matter how many you have. I was impressed the first time I went there because they could get me in the schedule right away (for an urgent consult) for only $50. Their restorative dentistry prices are very competitive, actually less than the so called affordable dentist that I used to go to. I'm very glad I made the switch to Dr Greaves.
Great people and great service. My tech has been and will continue to be Jamie. A wonderful and caring person. I'm so glad I started going to Uptown Dental several years ago. I recommend it to anyone in need of a dentist.
Great atmosphere, well professional staff during my visit. Thank you.
Dr. Shepard and his staff are super professional and provide a safe environment for patients. I needed some cosmetic work done and have always had a fear of dentists and the work. I participated in gentle sedation and it was wonderful. I had extractions, fillings and crowns done and all healed very well. I received my permanent crowns today and I am so impressed with the matching and how natural they look! These are my two front teeth and they are beautiful! I would highly recommend Dr. Shepard and his staff, they are very informative, kind and provide quality work!
Always a pleasure to get my teeth cleaned and checked by StacyThank you Stacy! Love the expert use of technology to get text reminders of my appointments and the warm and friendly atmosphere of the staff! Dr. ShepherdI missed not being able to see you but wish you and your staff a 2018 filled with excellent health, joyful happiness and tons of success!
The staff here is very professional and so friendly. I felt like my questions were answered and they provide tips to keeping your teeth in great health. I really enjoyed the employee Lisa. She went above and beyond on my visit . Shehas a great personality and always makes you feel like your in a good care. I highly would recommend Uptwon Dental Associates to friends and family.
Was treated and seen by Dr. Shephard, the experience was very good, I dread the dentist, but despite having to get three crowns, he made sure I was comfortable and was in and out as quickly as possible. He is very patient and makes sure all your questions are answered. The hygienists and assistants were also extremely skilled and friendly. Latest and greatest technology and equipment.
Great experience. Crown came off on a Friday. They worked me in and took care of it quickly. Service with a smile. Use this place. Chances for good service are in your favor
Awesome staff and amazing service and quality work. Dentail hygienist Doria is amazing, and quick, is great at what she does. Dr. Greaves is kind, listens to your concerns, and keeps you at ease during your visits and dental work. Everyone is very knowledgeable. I will be staying here for all my dential needs.
All the hygienists are so wonderful, as are the front deal staff. Everything is always so clean and calm, and the atmosphere is so pleasant. Dr. Rome obviously loves what he does, and it shows!
Love this dental office. Great hygienist and dentist.
These team members are nothing short of miracle workers. I have complications with dental work due to anxiety and an incredibly sensitive gag reflex. Here, I was taken care of like never before. Everyone is always so nice, patient, and willing to do whatever it takes to get the job done. I just had my second procedure done today. I do require sedation, However, my visit today was so incredibly smooth and effortless - it is truly unbelievable. These people never cease to amaze. Cheers to a job extraordinarily well done!
Easily the most beautiful and unique dentist's office I've ever seen. I came in on a rainy day where they had the fire going. Couldn't be more welcoming. All the staff are friendly and helpful. Super excited to have them as my new dentist!
The staff is very friendly from the moment you walk in the door. The dental assistants the hygienist. And Dr. Grieves are very knowledgeable in what they do. They explained the step by step process on the type of treatment plan I needed and made sure I was comfortable with what needed to be done.
Beautiful and calming setting for all your dental work. The staff is knowledgable, gentle and they do everything they can to make you comfortable and calm. There is a gorgeous middle courtyard with a fountain that you can focus on while you are in the chair. I highly recommend this office for any dental work.
Came for a second opinion and was very pleased by the result. I’m now pain free and grateful for the experience I had with the staff and first class environment. I’ve found my new dental office.
For all 4-5 dental hygienists I have experienced I have had such an amazing time while at uptown. Everyone has been positive to me and each other, which creates such a great atmosphere. The ambiance is unlike most places, and gives it such an uplifting feel. Lisa, this post is for you since I told you that I'd repeat what I told you for everyone else to read.
We love our dentist office so much. This is our 6th year with them and we never see ourselves leaving. The staff is excellent and friendly - the place itself is beautiful and homey. We love the doctors and the care they give.
Thank you Dr Shepherd for taking excellent care of my 93 year old Aunt. She knew when you began checking her teeth that you were very experienced and compassionate about her pain and well being. She also commented on your excellent staff who were all very accommodating, patient and considerate of her (geriatric patients) from the moment we entered your office thru our exit. Thank you, thank you!
Wouldn't trade you guys for world! Thank you for all you do!!!
Very professional, from the uniformed staff all the way to the Dr.. The level of professionalism is very appreciated as it is not apparent in every business. I also appreciate employees who appear to enjoy their jobs. Something new that I noticed was the very quiet atmosphere in the waiting room. The dental hygienist walked up to me, because of their photo ID's, and asked me to go back to the examining room with her. No brash announcing, just polite talk. I'm impressed.
What a great experience - I was nervous about the procedure (dental implant) but they made sure to answer all my questions and explain everything before starting. The actual procedure was fast and painless. I am very appreciative of how well it all went, and of the skill of the team. thanks!
You'll feel like you are at a resort! Great Dentistry! Fantastic staff, beautiful setting, all for the same cost you are paying your current dentist. I highly recommend Dr Shepard and I've seen two hygienists since but I'll say you could pick any of the for a great professional and comfortable cleaning with state of the art equipment.
Amazing and friendly staff. From the front desk and onwards everyone was so professional and helpful. I scheduled here due to the large amount of amazing reviews and could not be happier that I did. Will be telling my mom to switch to this practice.
I have had a wonderful experience with this dental practice. Everyone I have interacted with has been extremely helpful, and probably the most important quality of this practice is that I feel that I can trust my dentist to only recommend services I need, and when I need to have work done, I never feel forced, and am given options of how to address it.
Great staff- friendly, professional, efficient and helpful! My dentist, Dr. Martinez, is great- caring, personable and willing to answer all my questions!
I had a dental emergency and was recommend by Dr. Sheperd's sister. Even though I was a new patient and they are leaving for an event in Miami. His associate Dr. Rogers welcomed me with open arms. I had an extraction and a 4 tooth bridge prep done, and I have never had a better experience. All the tools and technology they used kept my mouth relaxed. The office is like a villa in Greece. I felt at home and very comfortable. Everyone was nice and very competent in what they needed to do. It was quiet and peaceful.
Dr. Rogers now has 4 new patients!! I recommend everyone to try this office just once and you will be a patient for life.
Thanks Kellie for the referral...
Dr. Shepperd is a very nice man who is genuinely interested in his patients. Hygienist Lisa is the best in her profession. The setting is beautifully serene. I am very satisfied with Uptown Dental & Associates.
Very clean, lovely office. My hygienist Annabel is fantastic. All of the staff have been incredibly helpful, thoughtful and kind. I have always been satisfied with my cleanings and other services through them. Wouldn't go anywhere else for my dental care.
My husband and I have been going here for the last few years. Our hygienist is Stacey and she is very gentle and thorough. We the love the office and staff and that is why we drive in from 2 hours away to be seen here.
I have extreme anxiety when visiting the dentist. Everyone at Uptown Dental is aware of this and treat me like a delicate, faberge egg! I can’t express how grateful I am to Dr. Shepherd and all the staff for truly understanding my fear, and being so kind and caring!!
First time coming here, they are absolutely professional and make you feel comfortable. They did a great job and have a beautiful facility. If you are looking for a place where they take care of you I would highly recommend coming here.
Dr Martinez and his assistant, Karen, were kind, gentle, and very competent. My filling was on front teeth and looks great!
I have been coming to Uptown Dental Associates for 17 years, and seeing Doria for almost that long. Doria is a God-send to me because I have peridontal disease and she is so careful and kind to me. She has never hurt me and takes her time during the cleaning to make sure I'm okay. The office personnel and dentists are very professional. A great dental office!
I want to thank all the team members at Uptown Dental, everyone is wonderful! Lisa continues to go above and beyond to ensure I feel comfortable, & always takes the time to explain everything thoroughly to me. Thank you all! Happy New Year!
Great customer service. Knowledgeable staff
Amazing customer service! Everyone you meet has a smile and treats you like a valued customer! The dentist and hygienist were very professional and they did a great job! So happy I found Uptown Dental Associates!
Uptown dental is amazing! The staff are always friendly and professional. They are up to date with their technology. My family has been coming here for years. We are very happy.
Everyone was kind and helpful. My teeth cleaning was gentle 😬 thank you all for a great experience! …
I've been going to Uptown for years. I have recommended them to friends and family because of their professionalism, atmosphere, compassion, and expertise. I was 8 months pregnant when I broke a tooth, Dr. Sheppard and crew performed a root canal and it took longer then expected because they were constantly monitoring me and the baby. They handled the situation with such grace.... I am still returning 5 years later. And they always ask me about my son! They are a great company and they have made me a person who says "Yay! I have a cleaning!"
Doris was wonderful, my teeth feel so fresh and so clean. She provided useful feedback and gave me an indication of what future assessment and care I may need in dentistry.
Great first visit, everything explained in detail.Staff super friendly.
Very professional. Routine cleaning was run just a bit different to reduce spray, but the cleaning was very thorough. It's always good to get the teeth cleaned and checked. Kelly is a great hygienist and a pleasure to see.
Amazing service, awesome place!
Doctors are very informative and patient. Staff are super friendly. I recommend 👌🏻 …
Had my first appointment at Uptown Dental today! They were really great! No wait for my appointment, and they answered all my questions thoroughly. Very friendly and warm and good at what they do!
I came into this office with a sports injury in 2016 (softball to the mouth). At the time I didn’t think my smile would ever look the same. The caring staff and Dr. Shepherd have given me a beautiful smile again (maybe even better than before). I would highly recommend Uptown Dental.
I had a great experience today, the staff made sure I felt confortable while waiting, and took me seriously when I told them I had a terrible experience with the previous dentist and came for a second opinion. Everyone was very friendly, made sure I understand how much I had to pay for the work I did need done. I will definitely be coming back and recommend Uptown dental associates to everyone I know.
If you are looking for a dentist, look no further! The office and people are SO nice. I was absolutely dreading going to the dentist, like a lot of people, but the staff put me at ease and were extremely professional and friendly. I highly recommend!
I was scheduled for an extraction with my dentist, who had to cancel 3 days prior to my appt. I called Uptown Dental Associates, who got me in as a brand new patient on the same day as my original appt. Everyone was warm and inviting, and I got my tooth pulled and an implant placed same day. Wonderful staff and service!
They are Always so kind friendly and gets to know you on a personal level and makes you feel comfortable best dental office I have ever been to!
A molar broke while I was at work and I was in real pain. I had put off choosing a dentist since moving to NM, so I was basically at the mercy of google reviews. This place did not disappoint! All staff were compassionate and explained everything. The dentist is knowledgeable and sought to make my experience as comfortable as possible. Needed 2 crowns, and both got done the same day I walked in without an appointment. Being a needle phobic, hyperventilating, scaredy-cat I was very hesitant. All was good and I would recommend this dentist’s office to anyone.
We have been going to Uptown Dental Associates for over two years and found them to be friendly, professional, engaging, helpful, kind and considerate as well as highly skilled dentists, hygeinists and dental assistants. They have more than earned our respect for the service they render.
Jamie, the dental hygienist, is the best! Honestly all the staff here are great. Dr. Greaves was so kind and helped me with a tooth fragment extraction. I’ve had amazing care and would highly recommend if you’re looking for a new dentist.
Best dental experience in ABQ for me. I'm home. Jamie is the magical hygienist who flawlessly and cheerfully manages my high dental anxiety and makes my cleanings a task I no longer quake with fear to consider. My gums are happier, My teeth are whiter - love the "club" where you sign up and as long as you go and get your cleaning every 6 months, they keep you plied with whitening. She fitted me with a super comfy nightguard so now my teeth are not only white, but no longer moving around in my mouth, and I'm no longer at risk of damaging my fillings with nighttime grinding.. The facility is wonderful, staff is friendly, knowledgeable. I like it so much I pay out of pocket to go here, rather than go somewhere my insurance will cover. And it's worthy every single penny (and it's not even that expensive, just so you know!). 5 thumbs up!
I have trusted this practice for many years. I have trusted and been very well cared for by Doria for more than 15 years. I recommend friends, colleagues and patients to Uptown Dental without reservation. The good, the bad and the ugly of dental care has, without exception, been provided with expertise, kindness and respect.
The culture and atmosphere in this Dental office is elegant. The staff are kind, polite, and transparent. Professionalism is utilized from start to finish. Expertise is evident. If you don't have a General dentist or need specialized cosmetic dentistry this is the place to go.
Love this place. After years of being terrified of dentists my wife told me to give her dentist a shoot. Dr Sheppard and his staff make you feel at home and they differently know what there doing. I myself have been going here for over 4 years now and now my whole family goes here. Thank you uptown dental associates!
The whole staff, top to bottom, is always very friendly and knowledgeable. The facilities are top notch, clean, and have the latest technology in instruments and medical equipment. Couldn't be happier with my experiences there.
I've been in Albuquerque for about a month. I thought I had lost a filling. A co-worker recommended Uptown Dental Associates. I went there, not knowing what to expect. The lobby looks like a hotel lobby, and I was greeted by a very nice receptionist. I filled out a new-patient form, which was ridiculously thorough. I think they can shorten it a bit. They took my picture, which was used for the dental hygienist to recognize me. I waited in the lobby for about 2 minutes. The dental hygienist was very nice, friendly, and thorough. They contacted my previous dentist to obtain current x-rays and took a panoramic (free of charge). The dentist viewed my filling, which turned out to be a chipped ceramic of a crown, which he said needs no attention. He also examined a [recently] missing canine and provided me advice on an implant versus bridge. I just wanted a dentist to check a filling, and I was told that they could squeeze me in the schedule, but could only advise me on the filling, which would be needed to be taken care of at a later date. But what I got was an extremely thorough exam by a very efficient friendly staff. I couldn't be happier.
I’ve been going here since 2000 when I moved to the state. Can you really say you love a dentist? I appreciate them. Preventative care, or emergency care, they are professional, caring, and efficient. I love these guys. Especially Dori. Thank you all.
Annabelle is the coolest hygienist I’ve ever had. Don’t be scared to come get a cleaning here! They treat you like family. They’re so friendly and I enjoy getting my teeth cleaned by real professionals.
I had an emergency with a crown and wasn't expected to get in asap, but they got me in the next morning at 750am. Dr Greaves was amazing and through, the assistant Victoria was kind and veey comforting. The front desk staff is also very informative. The facility is VERY beatiful and doesn't even lool like a typical office, I've recommended my family to Uptown.
Dr. Rasmussen and his assistants and office staff were the first ones to alleviate my extreme phobia of dentists in over 20 years. I can't find words to express how comforting and professional they all were, not to mention how painless my dental surgery was. If you're looking for a dentist who will help you overcome your fears, he's the one for you. From my consultation to my procedure to my check out, they were with me the entire way. I'm so very appreciative of their efforts and so grateful I found them!
This place was very good and interactive. The staff was nice and professional. I didn’t experience any pain during my appointment. I would totally recommend this place for dentistry!
I had a great experience on my first visit to Uptown Dental. The whole staff was friendly, professional, and very helpful. I found my hygienist (Annabelle) and dentist (Dr. Greaves) to be open and honest throughout my exam.
The staff was very accommodating to our dental emergency. Jamie was so gentle and kind. Dr Shepard, likewise was very kind and understanding of the pain my mother in law was experiencing
Always a great and efficient experience. Love Dr. Shepherds assistant Jasmine as well as Dr Shepherd! Also the most through cleaning I’ve ever had in my life
EDIT: 6/2020 I would like to add that Dr Greaves is also nothing short of amazing! I saw him for my wisdom teeth and 13 hours later, anesthesia is well worn off and I haven't taken a single pain medication! I literally put this off for eight years because it made me so nervous and I didn't feel a need, but after Dr Shepherd got me through Invisalign perfectly, I didnt want to risk the teeth going crooked again and then one grew in! I'm pretty sure Dr. G is an angel dentist. Thank you again uptown dental!
This is by far the nicest dental office I have ever seen! And all of the staff are super nice as well. They were thorough, quick, and reasonably priced. I couldn't ask for more from a dental office. Highly recommend!
I absolutely enjoyed the whole experience. They really do provide excellent service in a beautiful environment. There is such wonderful attention to detail that one can not help but to appreciate it all. Stacy was amazing !! I look forward to my next visit.
The team here is very friendly. They take their time with you and answer all of your questions thoughtfully. I always leave in a good mood and with cleaner teeth!
It was a pleasure going to the dentist even though I needed a crown. My original appointment was very easy and timely. My permanent crown was done several days later. I arrived about thirty (30) minutes early which was not a problem for them and as a result I was seen almost immediately.
New crown installed without much effort.
We have gone to this practice for 12 years, but we will never go to this dentist again. In a nutshell, I chose to be sedated for a particular procedure, and when I woke up I realized that the dentist, Ryan Shepherd, had done another $2,400 worth of work on my mouth that I had neither wanted nor approved! He had pried off an existing cap and prepped another tooth for a cap, all without my permission. I was left with two temporary caps. When I complained that they did work that I had not authorized, all they could offer was that I could pay it off in payments, instead of all at once. BIG DEAL. Do not use this dentist. You never know what he will do while you are sedated, and then expect YOU to pay for it. UPDATE: I appreciate your immediate response to this critique. And I appreciate that you have volunteered to not charge me for the work that was done while I was sedated. For that reason I will change my rating from 1 to 3 stars, as I see you making an attempt to remedy the issue. A few details in your answer that do not match my experience: 1) I never knowingly approved those two teeth to be fixed by the dentist. I may have signed something at the end of my appointment, which in my mind was "I agree that the dentist told me about these teeth" not that I agreed to fix them yet. 2) These two teeth were not discussed twice, but only once in a very quick in and out by the dentist. I was of the opinion that they were something that I had to do in the future, sometime. I was NEVER was told about decay or infection until I heard it today in your response. 3) It is true that your office spoke to my husband about these teeth, while he was in his Astrophysics class at UNM. He answered the phone only because he thought there might be an emergency. My husband does not make dental decisions for me, plus I had only mentioned this to him once, some time ago, he had forgotten the details. Thank you again for choosing to remedy this negative experience, and to not charge me for work that was done while I was sedated, for which I did not approve.
Best dentist I have ever been to. Everyone was so nice and supportive, the facility is very nice. A great experience dealing with both unpleasant dental issues and regular care.
I’m very grateful for everything they have done to help me and my family. They go above and beyond and really care about there patients. They staff and dental providers I have seen are so experienced and for the first time my life been pain free. Thank you so much for everything I truly appreciate you.
Absolutely the best dental office in Albuquerque.
Stacy is amazing at cleaning my teeth and Dr. Grieves is an awesome dentist. Very personable and knowledgeable staff. They make going to these dentist so enjoyable :D
5 stars: I had a very good experience with Dr. Greaves and his dental assistants (I had a filling replaced). Just truly professional, and courteous. Dr. Greaves is the most pleasant dentist I've had, and he worked quickly and skillfully. My previous experience was generally good, too, but my assistant that time was a little cold. Here's what I originally wrote (And Dr. Greaves graciously listened and responded):
I'd ideally give 3.5 to 4 stars - a generally OK to good experience. Most importantly, Doctor Greaves was courteous, personable, professional, and fast (in a good way), while still answering my questions. The folks at the front end were all very friendly and professional. But the dentist's assistant was kind of cold and a bit rough. Like, where most helpers would kindly say "open" - she would just shove the tools in my face. She seemed mildly put out to be working on me - no bedside manner to speak of. Cold. It's not the most important thing in the world, but it matters to me. Out of all the people I've had work with me - hygeinists, assistants, etc, she was definitely the least pleasant. Hopefully it was just an off-day for her. We all have bad days. Anyhow, mostly it was a pretty good experience, and I plan to try them again.
I’ve been coming to Uptown Dental Associates for dental care for awhile now and I’m always pleased with the great service. Thanks Doria for another fantastic job on my teeth cleaning. You’re the “BEST!”
Jaime is the best hygenist in town!
Very nice facility and professional care.
I was a patient of Dr. Kocher for 15 years when I met Jaime. Not only is she the best hygienist I've ever met, she's the most friendly and caring health care provider I've ever encountered. Dr. Sheppard and now Dr. Greaves should be delighted that she's part of the practice. Treat her as well as she treats her patients and you will attract many more patients who want first class care. This is a first class practice that I recommend without reservation. I've been a patient here since Dr. Kocher retired; never been happier with my dentist!
This is the best organized dental office I have ever visited. I see the same dental tech every time I visit. I like that she knows me and my dental health history. They are very knowledgeable about my insurance coverage as well. Highly recommend!
I can't describe how much pain I was in. They took me in the very next morning. In no time at all the problem was found EXray exam and tooth removed STAT! I constantly tell everyone I know about how incredible this place is! I could not ask for more! Dr. Shepherd and his staff are absolutely the best!!!!
As always, everyone was super friendly, welcoming and patient - putting up with my looney tunes behavior has to be trying. Kelly did an exceptional job on the cleaning and she and Samantha were really nice and funny. This is very important to me and I know everyone at "Uptown" has my best interests at heart. Thank you. Helen..Dr. Mc R is very nice and caring, also.
Kelly is my hygienist and she’s wonderful. Knowledgeable, kind, and efficient. Overall I love my experience of going to the dentist. The building is layed out so efficiently and the staff is top notch.
Jaime is absolutely the best Dental Hygienist EVER! Everyone who works there makes you feel comfortable! I am so glad we found a dentist and hygienist that listens and treats you like family!
Another teeth cleaning and it was fabulous! They care about my teeth as much as I do. I love going to Uptown Dental. Everyone in the office is so kind and helpful!
I love this place!! The staff is awesome, very friendly, compassionate. Doctors are very thorough and detailed in explaining what is to be done. Take time to ensure the patient understands and has no questions.
This place is even better than I had hoped! Great atmosphere, wonderful people! So glad I found this place!
I don't consider myself to be a wimp when it comes to pain, but I cant take the drilling. This place makes all that go away. No fear, with planning out what I need to deal with, after having avoided the dentists office for so long. My only regret is that I didn't find this place sooner!
My temporary bridge broke off today, 2 days before I was scheduled to come in! They were able to fit me in today and put a new temporary one in, no problem! I was so happy, since it was for my front bottom 3 teeth!
Thanks guys!
my dental hygienist..ms maya..is superb🤩🤩🤩 …
Care I received was excellent. I did have to argue with the front office person to emphasize that my need was urgent and to get an appointment as soon as possible.
I always have a great experience at uptown dental. The staff is very experienced and makes you feel so welcome.
Great experience and friendly atmosphere!
The staff at Uptown Dental Associates are very professional and kind. They make you feel very welcome from the minute that you walk in. I had a very pleasant experience with them, also on the phone they're very pleasant....
Great experience!
They were not pushy nor judgmental. They explained everything about my teeth to me very specifically and explained EVERY possible option (not just the most expensive, yuck). They were soooooo friendly. Thank You!!!
I received excellent service . I appreciated seeing me in such a short notice. The staff was very professional. The Dr Bahram gave me excellent service. He explained all the procedure clearly. I thank him very much and also the staff thank you.
The facility was beautiful, the staff friendly. Took care of my husband's tooth quick and were able to keep our scheduled travel plans. Thank you Uptown Dental Associates
I feel so thankful to have found Uptown Dental Associates. When we went for a cleaning several months ago, I was so happy with the facetime I got with the doctor. I never felt pressured by any of the staff. I've had experiences with dentist who constantly try to "upcharge" and I never felt that way here. I had an issue recently that I felt I needed to see a dentist for. I called in the morning and saw a doctor that afternoon! I love UDA!
The best place for your teeth! The nicest and most professional people you could ever go to for your dental care needs. Clean environment and extra steps being taken for your peace of mind.
Really nice place and great staff that listen to you. Very satisfied with my care! Also I had a weird emergency kind of and they made the time to take care of me!
Friendly staff. Great communication. Lovely office.
I’ve been using Uptown Dental for years, and the service, hygienists, and dentists are all top-notch.
Jaime did a wonderful job with my cleaning. She made me feel very comfortable and nice to talk to. She did a great job!
I had being going to Albuquerque Delicate Dentistry with Dr Delic my entire life, she since retired and I was referred to Uptown. It’s obvious why she sent me there, they do an awesome job and I appreciate their work very much.
Very friendly and knowledgeable staff. Dr Martinez is great
This is the best dental office in NM! They make you feel comfortable, they decor is amazing. Such a classy place through and through! Love you Jamie!!
Kimberly was outstanding! She was very professional, knowledgeable,, thorough, gentle and delightful to be with. One of the best hygienists I’ve ever had.
They have the absolute best hygienists— even though I’ve moved to another state, I continue to travel back to Uptown Dental to get my teeth cleaned rather than chance a new provider 😊! …
Very nice staff! They understand that the patients feel fear of dental procedures and are compassionate in how they approach each circumstance. I highly recommend them!
Excellent dental office with an amazing staff. The office atmosphere is more like a spa setting with a large fire place in the lobby furnished with big, comfortable sofas and chairs. An attractive, openair courtyard in the center of the building. The technology used is state of the art. I recommend Uptown Debtal Associates without reservation!
Dr. Shepherd has great "chairside" manners and really cares about his clients health and well-being and Doria is hands down the best hygienist for me and my kids!
Ryan asked to have me come in earlier than my appointment and got me out quickly and painlessly!
I just had a cleaning and a checkup, on time, safely covered, nice check by Ryan!
The staff and dentist are really great and helpful they are just a great group of people and there service is awesome
Dr Shepherd and his staff are all amazing professionals. After searching for a great dentist, so very happy I found these wonderful people this year!! Thank you all so very much.
I have been seeing Dr Sheppard and his staff when they were in the old office across the street. Doria, one of his dental hygienists has been seeing me prior to Dr Sheppard taking over the practice. I have never visited a dental/medical facilty that is more proffessional and actually know what they are doing than Uptown Dental Associates. Their new office facility is icing on the cake in addition to their well established reputation. If you want the best Dental care in New Mexico, see Uptown Dental Associates!!!
I love this place! The staff and dentists are all so nice. It also has a beautiful waiting area and center courtyard. I don't dislike going to the dentist anymore!
The kindest most gentle staff I’ve ever had work on my teeth. ❤️
Quick, easy and staffed with amazing personnel!
Staff was friendly...Dentist was awesome and super nice... building inside was beautiful but it felt colstraphobic...they had really good cookies displaying and my daughter asked if she could have one they said yes..
Went back for another visit and we were checked as we walked ..that was awesome and appointment was quick 5 minute tops...had another delicious cookie my daughter lives them!
Besides the fact that the office itself is beautiful and inviting, the staff goes above and beyond to make you feel comfortable and informed. And the Dentists?? They are amazing! (Even for someone like me who has a definite fear) 😊 …
The staff are amazing! They babied me the whole way! I love it. Felt comfortable. Super excited for my night guard :)
I love this place. It’s beautiful in the inside and the staff are phenomenal. I had Kimberly as my hygienist and she was very friendly and nice. I appreciate that.
So glad I found this place. I love my dental hygienist and the dentists are so caring and professional. I trust them and know they have my best interests in mind.
Always fantastic . Even when crawling around in my mouth!😊😊😊
Doria takes such amazing care of me. Even when I forget she goes out of her way to get me in the chair!!!!!! …
Very helpful and very informative. Gave me great advice about water pics. I appreciate their expert knowledge
Such a friendly staff! Everyone was so welcoming and kind here. It was my first time, but I felt right at home. I highly recommend coming here!
My experience has been nothing but stellar.
Dr. Boehme is my dentist and I would recommend him to anyone. He is extremely competent, professional, and just a nice person. Nothing but good things to say about Uptown!
My hygienist, Lisa, is absolutely amazing. She is kind, thoughtful and very thorough! The staff is very welcoming to all!
Sedation available! This is the number one reason I go. The employees are kind and sweet and take great care of you. They also try to keep you with the same hygeineist which helps. Basically the only place I will go after my time in the Marines.
Everything was very good for me and my wife. This was our first time at this dental office and it was excellent! We will be continuing to come here.
Great experience! I have never had a dentist that explained what was going on with my teeth before my appointment here. Clean office, wonderful staff and a personal experience!
Professional friendly cleaning and easy to follow clear “homework”. I left an excellent practice, Delicate Dentistry, but I am fully satisfied with Uptown, thank you!
Dr Shepard was excellent and I was very impressed with the facility, staff and efficiency and knowledge of the employees. It was very easy to get an appointment. I will be recommending Uptown Dental to my family
Everyone is so kind, patient and helpful at Uptown Dental Associates! Best dentist I have EVER been too and plan on sticking around. Thank you all for everything!
Dorian, as always you deliver top notch quality service. You always reduce my anxiety.
I love everything about Uptown Dental. They have the nicest staff and Drs. My hygienist, Doria, is the best! I recommend them to all my family and friends!
I had to have a cavity filled today....it has been forever since I've had a filling!! I was not looking forward to it, however, Dee & Dr McRae have the best jokes in town and really know how to put you at ease!
Thank you Dr McRae and Dee! You guys are the best!! :)
Dr. Greaves and the Team are all very kind, professional and great at communicating about what they are doing and what to expect. As a generally nervous dental patient, I highly recommend Uptown Dental Associates.
Such a great experience, everyone is so nice and listens to our needs and came up with a great dental plan.
The hygienists and front staff are great! However, my visit with Dr. Greaves was not satisfactory this time. I did not feel like he was listening to me or the hygienist this time.
Everyone at Uptown Dental is friendly and helpful. Our dental hygienist is very professional & kind with a great sense of humor.
Staff is helpful and inviting. Environment is peaceful. I’ve had nothing but positive experiences at Uptown Dental in the years I have been receiving care there.
I had an emergency situation and the front office was able to fit me into a cancellation immediately. Dentist and assistant were experienced and exceptional.
Uptown dental is excellent!! I need extensive work on my mouth, crowns and implants. I had originally gone to UNM Residency, thinking that with that much work, I'd try and save myself some money. The truth is, with Uptown Dental the price is the same as UNM, except that you get the Red Carpet Treatment with Uptown Dental.
I used to hate going to the dentist until a coworker recommended Uptown, now I LOOK FORWARD to going! wonderful people, beautiful building, and great care.
Been with uptown dental since it opened. One of the best and most friendly staff ever. Hope to stay a loyal customer for a very long time..
Jamie is wonderful! Makes me laugh and most importantly RELAX! Not so fun getting teeth cleaned but she is so thorough and professional it is a great experience!
Love both dentist. Super friendly, easy going, and gentle. Staff is awesome also. And all the reminders are so helpful, or I would miss all my appts.
Always a good experience- appointments are on time and super efficient. All staff are very friendly and good at what they do. Dentists are all nice and very good. Beautiful office.
Always a feeling of family when I go. The front desk staff, assistants, hygienist and dentists are friendly and make every appointment I have gone to very comfortable.
Probably the only time I have actually enjoyed my time at the dentist! Staff is very kind and communicative.
Always treated professionally, my hygienist Doria always takes great care of me.
Everyone is so sweet. Full of employees who love their job. Makes you feel comfortable and in a safe place! Thank you
Uptown Dental is always so welcoming and professional. They are prompt and keep on time with appointments. Kelley is a great dental hygenist. i am glad to be a patient at Uptown Dental.
Very nice people and very professional, just got my wisdom teeth out and they did a great job.
The organization and professionalism of Uptown Dental is unmatched by any other dental or medical office I have visited in Abq. The hygienists are always prompt, pleasant and conversational. The front office staff is kind and understanding. And Dr Shepherd - he’s a gift to our medical community and to the Abq metro community at large.
This dental office is great. The staff is friendly, knowledgeable and thorough. Follow good hygiene practices. Dr Greaves is great. Offices very stylish
Love uptown dental. Fabulous Dr’s and staff. Emergency appointments are no problem. They take such great care of their patients.
Never fear. Great care is here. Careful, thoughtful, professional people. Stop deferring care for your teeth and visit them soon. You'll be glad you did.
I've seen a lot of dentists and Uptown Dental is by far the best one I've ever had the pleasure of going to. They are professional, courteous, timely, and the quality of their work is excellent.
Friendly, professional staff;
up to date, patient-friendly technology;
and a gorgeous space to boot!
I highly recommend UDA if you’re in search of dental care. This place is amazing!
I find everyone in this office to be very pleasant. I enjoy coming in and being greeted by all the smiling faces. Thank you all for making me enjoy all my appointments. You all are the bomb.