Reviews of Indochino. (Clothing Store) in Phoenix (Arizona).
Indochino
7014 E Camelback Rd Space 1437, Scottsdale, AZ 85251, United States
Description
Information of Indochino, Clothing store in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Indochino
Sunday
11 am–6 pm
Monday
10 am–9 pm
Tuesday
10 am–9 pm
Wednesday
10 am–9 pm
Thursday
10 am–9 pm
Friday
10 am–9 pm
Saturday
10 am–9 pm
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Reviews of Indochino
Jacob Schisler
Came into Indochino for my wedding suit and some other wedding related items, they were absolutely amazing. Stacey was on top of everything I needed and knew exactly when I need recommendations and opinions to be made. I got to customize everything (collar, buttons, trims, linings, pockets, you name it) Can’t wait to get everything I ordered in the mail!
Silas Harris
The experience from beginning to end was great. I purchased a suit and sport coat. This was my first true custom fit suit and have been wearing suits for over twenty years. I will definitely be going back. Shawn does a great job!
Abdulkadir Abdi
This is a great place to get a suits for business. I had a great experience with Johnny. I researched what I wanted to get, but I was open to new ideas and suggestions. Please research such colors, materials, and occasions before you go to the store and ask questions while you are in the store. This is my place to go from on. The cost is very reasonable for MTM suits.
Thank you, Johnny for helping.
Joel Cox
Johnny was super helpful and professional. I was late for my appointment due to unexpected traffic and he didn't rush me - he took the time to explain everything and measure me up. Can't wait for my new suits!
Andrew Hermanski
Johnny at the Scottsdale Indochino did my measurements and helped customize my suit today. It was a very fun experience and he was incredibly helpful and kind. Would highly recommend!
Nicole Allsworth
I had a mixed experience. I worked with a female who was ABSOLUTELY HORRIBLE. she was unprofessional and rude all over I almost walked out. We have a wedding party of 8 people all of which who are coming there. We are also buying multiple suits for multiple people. Worst customer service. BUT Thankfully Herb walked in and saved the day! Can’t say enough positive things about Herbert. He gave me wonderful knowledge and helpful actually answered my questions. If you get paired with a female there with maroon/brown hair leave immediately and reschedule. Don’t let her ruin your experience
Scott Rothstein
I visited INDOCHINO to be fitted for a custom-made suit. Herb was very thorough, courteous, and professional. I am looking forward to receiving my custom made suit!
Isaac Kisner
The staff at this store is very professional and they have a strong product. I was treated very well and the process was smooth. The fits are solid, and I get compliments every time I wear. Looking forward to getting another.
Jamie Casseus
I had a very great experience here at Indochino Scottsdale. I have never been fitted for a suit before so it was great to have such welcoming employees to the company to help me out and show me the ropes to how getting fitted for a suit really works
Abner Hernandez
Mason was super helpful!
Definitely recommend coming to this location for all your suiting needs
Will be back before the year ends
Grant McFarland
Herb was very helpful and friendly personality as well. He was able to quickly take care of the adjustments needed. Great service. Thank you.
Chelsea
Absolutely out-of-this-world experience at INDOCHINO today!!! I surprised my boyfriend with a custom suit for his birthday and I’m so glad we chose to come here. We got to work with the manager Deshonna, and she was training a gentleman named Zaid - both of them were incredibly friendly, knowledgeable, and made the experience a ton of fun. Right when we walked in Deshonna greeted us with a huge smile and made us feel right at home, she even treated us to beers to celebrate his birthday, and quickly got to work designing his suit.
We made our way around the showroom and piece by piece they explained what options were available to customize. Everything from the suit’s color and fabric, to the vents, lapels, buttons, stitching, lining, pleats, etc are customizable. You can even create your own monogram inside the jacket! I especially loved that they had examples (in-person, not on a screen) of each choice and would walk us through them with explanations of the differences, then they made suggestions based on current trends and my man’s personal style. It felt like they really took the time to get to know him and made suggestions based on that.
He had already checked out their website ahead of time so they were able to make very quick decisions, but it’s worth noting that we never felt pressured, “upsold”, or rushed into making quick decisions. Deshonna and Zaid totally worked at our pace and were more than willing to answer all of our questions.
I also absolutely loved the vibe of this place. It’s upscale without being pretentious; it has a totally warm and welcoming environment, casual and comfortable, but also made us feel fancier than we are in real life 😅 I loved that we could joke around with Deshonna and Zaid, they were willing to get side tracked and take pictures for us, but then we’d get right back to business and designed a totally badass suit.
Deshonna took all of his measurements and did an amazing job explaining how things were supposed to fit and why. She was quick and efficient and made sure he was very comfortable the whole time. And I liked that even fit was customizable (I mean, obviously, but like she didn’t assume he wanted it super fitted or super loose, she asked along the way how he liked things to fit and made great recommendations on that, too!)
Okay, I’m rambling now, but it’s just because I legitimately LOVED our time at INDOCHINO today! 🥰 Thank you THANK YOUUUUU for making my handsome man’s birthday extra special, we had a blast and will absolutely be back.
P.S. you seriously can’t beat the price either. Check out their website for details but around $400 for a custom jacket and pants is out of this world!!!
Update: the customer service just keeps getting better and better. Everyone at INDOCHINO has been so helpful with Fernando’s fittings. We had to go back a couple times to make some fit adjustments and every time they’re always extremely kind, warm, and welcoming. His suit is absolutely PERFECT, he can’t stop smiling every time he puts it on. I’ll add updated pics of the final fitting too! ❤️
Jessie Duppler
Cannot recommend this place and Sean enough. We got a suit made here in 2019 and had such a good experience we made sure we came back again last week to get my fiancé’s suit for our wedding. Sean is incredibly knowledgable and gave great advice when we were looking through options. The suits are so reasonable, especially since you get everything customized to you and YOUR body type. If you need a suit, do NOT go anywhere else. Thank you Sean!
Lorenzo Curran
I bought a custom suit from here for my wedding. The suit itself 10/10. After going for a final look they got it to fit me like a glove. Shawn, from the first time I walked into the store made me feel like family all while exploiting his knowledge and professionalism throughout the whole process. I will get every suit from Indochino from here on.
Michelle Bollom
Sean was great at helping my husband in his first custom suit fitting. He listened to our thoughts and helped us find the words for what we were looking for outcome-wise and provided us with options that helped foster a sense of confidence, excitement, and pride in my husband- who usually shy's away from any fashion outside of his usual jeans/T-shirt look.
Michael Berman
Fantastic experience at Indochino today! Herb is fantastic - made me feel welcome and well taken care of. Looking forward to my custom suit!
Gene Barrett
Herb was GREAT! He was very professional and thorough. he even walked me through the customizations over the phone. He is very patient. I'm very pleased with my interaction with him.
Chadwick Brady
I had an excellent experience today at Indinochino Scottsdale Fashion Square. DeShonna was extremely professional, attentive to my thoughts and ideas, and gave the experience the personal touch that made me feel right at home. The measuring was top notch and the options for shirts and pants was super detailed and customizable. Additionally, when I had a change of heart on an option shortly after the appointment, I called and DeShonna was able to immediately modify it, awesome customer service!
I look forward to ordering my tuxedo for my wedding from this store, and I am excited to try on my new threads in a few weeks!!!
John Adkins
Great experience at the Scottsdale Indochino store. The showroom manager, Shawn was extremely helpful and knowledgeable.
Philip Smith
As a new customer I didn't know exactly what to expect from this first experience. I did some research a the company has consistently received positive reviews from most clients but, you know, it was my first experience. I showed up without an appointment. I didn't have to get the entire order nailed down on my first visit. Shawn at the Phoenix store was great. Once we settled on the fabric we just moved right through the decision making with Shawn's assistance. Most of this I had figured out before I arrived. A huge advantage to going to a store was being able to fine tune the fit of the suit which was where Shawn really impressed both my wife and I. Super professional and experience. Several little adjustments were made at his suggestion that never would have happened if I'd have done this myself online. I have no doubt that I will have little if any alterations on the finished garment.
Husain Alqalaf
I’ve been helped by both Noah & Shawn. I’ll say they are extremely knowledgeable and passionate about their work!
Noah took my fitting measurements, in which he was very detailed and understood what would work best for my body
Shawn walked me through customizing my suit. Showed me all the different selections and gave me great inputs
Highly recommend!
Michael Anderson
Aaron at this location was just phenomenal. I've bought several Indochino suits in the past, but the last one I bought could've fit better. As he was updating my measurements, he listened to what I didn't like about that suit, and made sure that his notes corrected the issues for this suit. He took his time and made sure the correct silhouette was selected to look the best on my body type. I'll need to find a way to get down here every time I need to pop into an Indochino store! Also, David-Paul was a great help in selecting the details for my new suit that fit my personality and matched what I was looking for. I had a great experience overall.
Allison Steele
Shawn was very kind and knowledgeable. My wife and I went in last week to look at suits for our wedding party and he helped us pick out every tiny detail. We can’t wait for the suits to come in and see how everyone looks in them after getting fitted! Huge thanks to Shawn for making this less exciting wedding task quick, fun, and easy for us!
James Ervin
Needed to get a suit for job interviews and went to Indochino because I liked the look of the suits and accessories on the web site. I dreaded going in to get measured for the suit. However, my appointment was with Aaron Carter and I felt comfortable the minute I met him. Aaron helped design a suit that perfectly met my needs. He is very knowledgeable and the epitome of customer service. In fact, everyone at Indochino was knowledgeable and very friendly. Though i initially dreaded going in I really enjoyed my visit and I'm looking forward to my new suit.
Jim Burch
I've ordered suits from Indochino online before but this was my first experience in the store. Shawn was fantastic and helped me figure out everything for my wedding tuxedo. He walked me through all the options and made what felt like 100 different measurements (the tux fits like a glove so it was worth it). The store itself is really nice and the treatment makes you feel like you're at a high-end tailor or department store. I'll be back for sure.
Joey Boyer
I purchased my suit entirely online through their website, but brought the suit in store for tailoring (included with the purchase). Making an appointment was a breeze, and Deshonna was ready for me when I arrived and was wonderful to work with. She gave several suggestions, took the appropriate measurements, and told me it would be ready in a few weeks. A few weeks passed, I received an email that my suit was back, and went in for a final fitting. I worked with Deshonna again and her wonderful attention to detail had the suit fitting like a glove. Next time I'll purchase in person directly from the store, but I couldn't be happier with my suit and the service received in store.
Jake Griffin
My fitting and experience were great. The staff is excellent in helping with every detail of the suit, from fabric to lining to buttons to stitching. After you have customized all of these details, they are great with finding the right fit for you. Ally Moreno provided an excellent tailoring experience and answered any questions I had in the process. She made sure my suit fit me just right.
The staff also helped in picking the right tie and pocket square to match the suit fabric, to complete the look. I would recommend the experience to anybody.
Krista Hansen
Had a great experience at Indochino Scottsdale. I worked with DeShonna and she was amazing! She is extremely knowledgeable about styles, options, custom fits, the works. She walked me through all of my options for my wedding suit and was very thorough, patient and helpful throughout each of my appointments so far. Will continue to go back here for suits in the future and highly recommend working with DeShonna when you want a true professional.
Chris Raley
This was the first time in my life that I've shopped for suits. I visited a few other places in town and between not liking the styles or receiving much help or attention from the staff, I was a little bummed about suit shopping. That all changed immediately after going to Indochino and getting amazing service from Brandon.
Brandon was extremely patient, nice, funny, and over the top helpful. He help me settle on a suit pattern after showing several of the samples, the online catalogue, and even found photos of the suits on Instagram. At every step of the process he helped educate me on the different choices and their pros and cons. He was great about providing the right amount of his own style preference/advice to help me make decisions. He also was very thorough with taking measurements and making small adjustments to make sure the fit was right and looked good. I made an appointment for 1 hour and ended up staying for 1.5 hours and Brandon stayed positive and helpful the whole time.
Overall, I had an amazing experience and left with a fantastic suit!
LC Kirkpatrick
2019 Q2: Brandon helped me last night. He stayed late and did a phenomenal job. I ordered three more suits. I recently lost nearly 20 pounds, so Brandon patiently redid ALL my measurements. Then he custom fitted a suit with pins in all the right places so he could re-measure and adjust as needed so that the suits will fit just perfect. Brandon is highly skilled and knowledgable and it is obvious he thoroughly enjoys what he does. He offered suggestions that helped us make decisions. He offered opinions and professional recommendations based on his industry knowledge and experience. I recommend Brandon and look forward to my next suit purchase. I am so excited for these new suits. They cannot arrive soon enough!
2018 Q4: Ally did a great job today. Our previous experience at this location was great, and this latest experience was great too. The previous appointment took all my measurements, and today I ordered 2 more suits. It was quick and easy and Ally helped us every step of the way. There are so many options, it can be overwhelming, but take it slow and I got through it well enough. I am so excited for these new suits to arrive. The previous suits arrived quickly and fit like a glove!
So happy with these purchases!
Jon Kim
Noah was a very detail oriented style guide. He walked me through the entire customization process and was very professional when it came to the suit fitting. I highly recommend this shopping experience if you are ever looking for a suit. They have great options at very affordable prices and ship to your door!
Steve Thach
Indochino was an amazing experience. I went to Indochino to buy a suit for my wedding.
Look, I'll be honest. I am dumb as rocks when it comes to colors and fabrics. When I showed up for my appointment, Aaron was there to immediately (and slowly, thankfully) walk me through each step. Did you know suits have 1 or 2 vents on the back? Aaron did. He was absolutely excellent and knew an exorbitant amount about his work. I'm already talking about going back there to get another suit just to wear with my future wife!
Jordan Higa
Noah was awesome aiding me in getting fitted for my new suit. I was recommended to Indochino by a client of mine. Their service so far has been outstanding and the quality of the suits in their showroom make me excited to receive mine.
Raun Stout
on my first visit to Indochino I had the luck and pleasure of having Alix help me with my initial measurements and selection of materials and finishes. She was thorough and detailed about the whole process and had a lot of excellent information not only about the technical components or what we were doing but also it’s bits about the fashion component as well.
Fast Forward a few weeks and my suit came in. It is beautiful but needed a few tweaks which frankly was expected. I have a build and body type that has always made suit shopping a compromise for me and has ended in a bit of disappointment in the past. I can tell you without a doubt it is a new day with Alix’s help.
We have made some adjustment and sent it off for the final adjustment and even with that being the case I have already never had a suit fit so well. Alix’s dedication to having it look sublime over good enough is refreshing and will ensure my repeat business.
I can not stress enough that Alix is an absolute rockstar!!! She knows her stuff and made me feel at ease about the whole process. She clearly cares that I leave there with a suit that fits well, looks good and makes me feel like a boss!
Thanks again Alix for being you and I look forward to many more suits in the future!!!
Ryan Crow
ABSOLUTELY 1000% satisfied with the quality of the product AND the level of service I've received with each visit! Shawn, Zaid, Noah, Alex and David Paul have gone above and beyond to answer my many questions. The entire staff is very welcoming and extremely helpful with every last detail. I look forward to returning many times over while building my wardrobe with these custom pieces. I have recommended Indochino to several friends and co-workers over the years, not only because of their excellent selection but more specifically for the experience I receive every time I walk through the door.
Eric Gilmore
Ask for Shawn, he treated me like a VIP the moment I stepped foot in the store. He was very professional and guided me through Indochinos whole process with ease. My suit and 6 shirts came about 2 weeks later and Shawns measurements were perfect! Everything fits as it should. Will be ordering from Shawn again! Thanks!
E Gross
Great experience being fitted for a custom blazer.
This was my first experience being fitted for anything but a rental tux and I'm super appreciative of the help from the staff.
Staff are helpful and zero pressure, while giving fantastic advice on the fabrics, options, styles, etc.
I asked about women's suits/ jackets also and was assured they can do those also so in sure I'll be back with my daughter for her first real business suit.
Mike Will
I'm not too savy in the suit department, so I didn't know what to expect going in for my appointment. Aaron Carter was awesome in helping me pick out the best customizations for my suit and is so knowledgeable about all the styles and what the best looks are. He definitely made the experience very easy and informative for me despite being rushed since they were understaffed. Would definitely recommend going in and have the experts help you. Can't review the suit itself until I receive it.
Zachary Hoffman
I came here to buy the suit I will wear at my wedding. Shawn was courteous, personable, and professional. I felt well-advised, but not pressured into any decision. Overall, excellent experience; I definitely see myself returning whenever I need a suit in the future.
Andrew Sullivan
I had Alix as my tailor and she did such a wonderful job! Was incredibly thorough and made sure to take her time with my measurements! She was also an excellent conversationalist while still being very professional. Definitely recommended and I'll update my review for the suit fit when it comes in. Cheers!
Ryan Backlund
D is absolutely fantastic! She is tremendously helpful throughout all aspects of the suit buying process. She made great recommendations on color, style, and very cool suggestions on all of the great custom features that are offered by Indochino. She also did a wonderful job with the fitting process to make sure that the suits looked perfect.
I would definitely recommend D and Indochino for your next suit and/or sport coat.
William Linenweber
Deshanna the showroom Mgr at the a Scottsdale location fitted me and she was friendly and offered professional advice on colors and options. She was more than helpful and kind.
When the suit arrived, the jacket measurements were SPOT ON. I’m an athlete with 19” biceps, 48” chest and 34” waist. Off the rack often requires $200 of alterations and it still doesn’t fit right.
I was impressed with the quality and fine detail from the pick stitching to liner. Subtle detail that makes a custom suit stand apart in a crowd of “Off the rack” basic.
The pants needed a tad hemming and the guarantee fit promise and tailoring credit process went smooth.
it’s far from a bespoke, but for the price and the plethora of custom options and colors it’s well worth the cost.
When I went to my tailor who is from the Ukraine and made clothes in the past. she thought it was a $2k suit.
Mitchell Woody
Was looking for a nice suit and thought the appointment would just be quick measurements. But from beginning to end it was an amazing experience that I thoroughly enjoyed! Aaron brought tons of energy, was funny and very knowledgeable, while taking the time to educate me along the way. He also gives great recommendations. Would 10/10 recommend and will definitely be back!!
Octavio Cifuentes
After a long time seeing their ads in social media, and being tempted by their specials and promises of the perfectly fitting suit, I decided to give Indochino a try.
I worked with Brandon Jenkins today, getting fitted for, and ordering two suits and a shirt.
Brandon was fantastic, I tell you! He exhibited the perfect combination of great sense of humor and knowledge about his craft.
The fitting process was enjoyable and informative. No pushed sales. Only information about their products and the proper time to allow you to make an educated decision about your purchase.
I’m looking forward to receiving the new suits and, if they fit as promised, I’ll definitely be going back — and working with Brandon again.
Nafeel Attalla
I just purchased a couple suits from Shawn, and it was the first time to getting such an amazing experience & exceptional customer service.
He asked me a couple questions and knew exactly what I liked. Then he recommended a couple styles for me and got my suit tailored to my exact fit.
He is highly experienced in men suits, and I know he will find you the perfect fit.
Ezekiel Palmani
Great customer service. Bought my first suit and after their alterations (which is included in the suit cost within the first month of owning the suit) it turned out absolutely wonderful. After I bought my suit, I ordered their shirts which are also fitted and custom made. Not only do the staff make sure your satisfied with their product, they’re very friendly and personable. Definitely recommend Indochino.
Devin Nelson
Today was my first time in an Indochino showroom and it was an excellent experience for finding a suit. The atmosphere was comfortable and DeShonna was great. She helped me through all the decisions of style and fitting, and was patient in answering my many questions. She was super knowledgeable and conversational too so it made the visit feel quick and easy. I highly recommend a visit to this showroom. I’m also confident my suit will look and fit great!
Elena Ion
My husband ordered a suit for a wedding and we are extremely pleased with the suit and the customer service we received. Ask for Zaid because he is not only knowledgeable, but he treats his customers with the utmost respect. He made the entire process of choosing all the minute details extremely effortless. Overall, we had a great experience!
Glen F
Noah & DeShonna helped my fiancé & I design and get me measured for our wedding attire recently and had a fantastic experience. Not only were their style recommendations helpful but we left feeling relived from the stress that comes with designing attire for all of the groomsmen living in different parts of the country and their help organizing it all. The measurement process was very easy and detailed. It's an added bonus to get a custom suit for such a great price. My experience at the Scottsdale showroom could not have been better and recommend both Noah and DeShonna to anyone who's looking for a new suit or when designing one for a wedding!
Rand Harper
I ordered from Indochino because I don't fit the "typical" shape. From start to finish the service has been nothing short of phenomenal. Brandon has been unbelievably helpful. He's very knowledgeable and meticulous, making sure my suits look perfect. I couldn't be more happy with my decision and have already referred two others to give them a shot.
Stone that speaks
Excellent experience. I bought a suit for a wedding. The fitting was meticulous, far more involved than I was expecting. The price was superior to an altered dxl suit I bought last year. My handler Brandon had an excellent sense of style, was very knowledgeable and committed to making me look good.
Jordan VanDelinder
I highly recommend this for any first time suit owner or any vet that knows what they’re doing. This is a great product and the staff was top notch! Brandon had a great knowledge of every aspect When designing my suit. He made it fun while you were picking out your perfect fit one-of-a-kind suit. I will be buying from here again!
Heng Lim
I came in to buy one suit for a wedding and the tailor Alix was phenomenal. I don’t normally wear suits so she carefully broke down my measurements and gave me her honest opinion (which I appreciated). Overall, it was a great experience and I ended up buying two suits instead of one.
Nathan Folmar
I had an amazing experience with Shawn. It's clear that he loves what he does and my experience with the initial fitting and ordering was A+. I was a customer of Indochino in the early days and the in-store experience is a must. Shawn let me ask a ton of questions, had answers for everything and had a great intuition for the style I was after which led me to buying more than what I had intended. I can't wait to do business with him again.
B Klipp
DeShonna was fantastic! I have always followed the traditional route of buying a suit and taking it to my tailor to have it altered. I was skeptical of the process and in fact a bit worried when I receive my suit in the mail and it wasn’t just right. After a few minutes with the DeShonna I realized quickly she knew her stuff! The in-store experience was exceptional and her knowledge of fabrics and fits exceeded my expectations. I will be using them in the future for all of my suits and shirts.
Ryan Nielsen
I don’t know what other people constitute as “high end service” but for me, this was easily one of the best customer service experiences that I’ve had. From the very start, Alix was friendly, conscientious, professional, and very knowledgeable. She walked me through the material and style selection process and listened to my needs and wants while offering her informed professional opinion. Even when I vacillated about several style items, Alix was patient and simply helped inform me until I felt great about my choices. I’m excited for my custom suit from the modern, slim cut and floral lining, all the way down to the color accent button hole stitching. The set pricing structure is simple, a great value, and apparently, the staff don’t make commission (which as someone who does sales I think they should). I added on a custom shirt with tie and pocket square package for a modest price, and all in all, I’m thoroughly satisfied!
Bryan Neddoff
I love my new suit jacket/blazer. At first I was skeptical of how the fit and quality would be given the reasonable prices. I was so excited when I got the jacket because it fits perfect and the quality is great. Love the custom fit, liner, button holes, etc. Have ordered pants now. Thanks to Tyler and DeShonna; my new fit and style gurus.
Rachel Cosgrove
My fiancé and I went into Indochino tonight to pick out his wedding suit and we had the pleasure of working with Brandon. He was super helpful, knowledgeable, and helped navigate us through the entire process with ease. We literally had no idea what we were doing but had so much fun and Brandon was awesome and hilarious to work with. It was a blast! Thanks for everything - we’re looking forward to receiving the suit!
Kevin Close
Feels like a high end experience for a very reasonable price. Shawn very patiently walked me through the styles and helped me design a suit that would work for me. He was an excellent listener, but also aware enough to step in with opinions when I wanted them. I've always liked Indochino, but worried about measuring myself correctly. This storefront takes away the measurement guesswork and allows you to have a conversation with an expert about the more difficult choices. That said ... the suit hasn't arrived yet, so hopefully all that hardwork pays off.
Brian Flora
I hate clothes shopping and avoid it at all costs. My catch 22 is I really like having great looking/fitting clothing. My experience at Indochino is the first time I can ever remember saying "I had a fantastic experience at the mall today". Alix was an enormous help! She happily guided me through the whole process and was extremely patient with my lack of knowledge/indecisive nature when it comes to fashion. The whole crew on staff that day, including management, was a huge help adding their opinions and advice as well. My suit arrived perfect and ahead of schedule (which was very important, as I put off getting a suit until really close to my wedding). Thank you, Alix and everyone else at Indochino, for such a positive experience doing something I absolutley despise. I will be coming back for more shirts and any future suit needs!
Adam Michael
Great experience shopping at indochino for the first time. The whole staff impressed me, especially my tailor Cesar. Getting properly measured for a suit takes some time. Cesar made me and my 2 guests feel welcomed and comfortable throughout the process. I mostly appreciated the conversation we shared. It truly was an experience, not just a suit purchase. I am now looking forward to receiving my 2 suits and purchasing some shirts in a couple of weeks.
Gabe
I had no idea what to expect when I scheduled my appointment with Rachel, but I could not have been any more pleased. First off, Rachel was incredible and very professional. She knew exactly the look I was going for and helped me with any questions I had. I waited for my suits to arrive to write my review because I wanted to take into consideration the end result. I am blown away by the detail and quality. My suit fits me exactly how I envisioned and I will absolutely return for anything I may need. Highly recommend Rachel and Indochino!
alan althouse
Had the most wonderful experience of my life in buying suits, shirts and a tie at Indochino. Ally, my style guide was really helpful - knowledgeable and made the experience fun. The concept is great, with numerous measurements made at the store before your clothes are made to provide a custom fit, without the custom price tag. The numerous custom options available for suits and shirts will amaze you.
Harvey Kellman
Was in Scottsdale just days after the store opened. I was fitted for my new sport jacket by Ally Murphy who was just awesome! It was hard to believe that she wasn’t tailoring for years. She was so knowledgeable, had an incredible design sense, and was just fun to be with. I can’t wait to get my jacket! Indochino has a great business model, and incredibly affordable. I’ve had custom suits made every time I go to Shanghai, but the quality at Indochino, and even the prices surpassed what I’ve bought in Shanghai. Will be a repeat customer! Thanks Indochino, and thank you Ally Murphy!
Jacob Monka
Fantastic experience! I have a wedding coming up in March and needed to get a suit for the day but didn't want to break the bank too. I researched online and found a location near me and the deals they offered. I scheduled an appointment and was assisted by Ally. Great assistance and suggestions for what comfort and style I was looking for. Ally did a great job and will definitiely be going back soon! Looking forward to the finish project!
Matthew James Elmo Miller
Brandon was awesome. Super friendly and nice to work with, I already recommended him to a friend! I even wondered aloud afterwards, “Where do you find someone that motivated and good at their job.” I’ve been an Indochino suit wearer for years and always recommend them, now I’ll have to recommend the Scottsdale store and Brandon as well.
Jeff
I came in for an appointment during the last hour of that day and Ally was more than happy to help assist with tailoring a suit to my needs. She was patient and understanding of my lack of knowledge about suits and formal wear, offering excellent explanations and showcasing thorough knowledge of how to tailor a suit. Would highly recommend the Indochino Scottsdale location to others!
Marvic Navida
Shawn was very professional, informational of the history of the suit and all its features, and outstanding customer service. From picking my fabric to getting measured to right down customizing the features of the suit was impressive. Definitely earned my repeat business!
Justin Whittenton
I had never set foot in Indochino before and really did not know what the concept was. My best friend, however, insisted that I check it out. I went in after work on a Tuesday, and within about five seconds, Aaron recognized that I was there and came over to help me with my purchase. Not only did Aaron make the experience seemless and enjoyable, his exceptional taste and friendly nature made me feel very comfortable in the store. I usually do not like going shopping for clothes, but Aaron made my time at Indochino truly enjoyable. If you go, correction, when you go, ask for Aaron. His attention to detail instilled a confidence in the product and service that I am looking forward to experiencing again. Thanks Aaron!
Jake Ritz
Amazing Experience Start to Finish!!!
The selection was incredible and the options unlimited. The expertise of Shawn was something you would experience at a much higher-end custom tailor. Highly recommend Shawn. If he is any indication of the rest of the staff there, you are most definitely going to be in good hands no matter what. The owner of this location is lucky to have him, and he obviously wants his customers to be taken care of. I have no doubt my wedding is going to be amazing, and the memories we look back on will be on-point from a fashion standpoint... thanks to INDOCHINO Scottsdale. See for yourself
Brad Johnston
I met with Indochino (and the consultant, Cesar Gobea) back in January, and at first I wasn't sure what to expect from the Indochino experience. From the fitting, to the customizing, to the arrival of the suit this week, everything was fantastic. The fit was perfect, the quality was exceptional, and Cesar certainly knows his stuff from a style standpoint. There was a delay in shipping due to some customizations that had to be adjusted, but otherwise the experience was great, and I will definitely return.
Dan Gersten
I'm a 72 year old guy with more than a few extra pounds who hasn't bought a suit in ages so when my son whose getting married said I had to get a suit as a member of the wedding party, I was flabbergasted! Anyhow, was "sent" by him to Indochino in Scottsdale, AZ to get measured and it was a wonderful experience. Tyler was patient, knowledgeable and personable. And, the showroom was pleasant and comfortable!
David Meyers
Rachel Semik was excellent in walking me through the entire customization and measuring process. It has been many, many years since I have worn a suit and am thus not up on the latest styles. Rachel did a great group explaining the options and what she recommended, which I gladly agreed. The measuring was quite extensive so I am confident I will have a perfectly custom fitted suit. I look forward to seeing the finished product. 5 stars for Rachel
update: just received my suit and took it in to have Rachel make sure everything looked good since this is my first custom fit suit it felt a bit different than other suits I have. The Rachel had the tailor come out and check the fit and in the end everything looked GREAT and fit GREAT. I really appreciated the input they gave me on the fit and how it should feel. Rachel also helped me pick out 3 ties, now I cannot wait to go out in my new Hemswotrh Blue 3 piece suit and new ties. GREAT JOB Rachel!
Kyle Pottinger
I worked with Brandon Jenkins to get fit for new suits. His attention to detail, focus to find the best fit and knowledge around the different garments made the entire buying experience a great one. Highly recommend to anyone looking for a nice custom suit.
J Nick
Alex was great today! We had a great experience with our son and grandson. We had no idea what to expect but we really enjoyed the suit and all the fun picking out the various items. Thanks for a memory. Jack will always look at this suit and remember his special relationship with his grandma
Michelle Curl
My fiancé got his suit here for our wedding & the experience was top notch ;) Brandon did a superb job helping him get measured and had great suggestions with all the details. Looking forward to receiving the suit, will definitely go back for the next suit purchase! Thanks Brandon!
Paul Okonoski
Tyler is fantastic. He walked me through every step of the process of customizing my suits. He has a keen sense of style (which I lack) and made very helpful suggestions while assembling shirt and tie combinations that would pair with the suits. I will not go anywhere else to purchase my suits and dress shirts.
Jason Hubbard
I went into this showroom a couple of months back and was helped by two awesome people for the price of one. Ally Moreno and Brandon took a couple looks at the suit I had bought online and was bringing in for alterations, and were like "Yeah, we're gonna measure you up and remake that suit for you." They weren't wrong. The suit didn't fit very well with the measurements I took at home. They got me measured up and had the suit remade. While I was there I bought two more suits since there was a promo going on for MTM suits for $299 apiece or two for $549. I did the math and went for the two. I'm very happy with my suits that now fit me like a glove. Ally was able to help with customizations and overall great style advice. I'm sure I'll be going back at some point in the future to do some more shopping with them. Thanks, Brandon and Ally!
Jacob Bartholomew
I needed to be refitted so I could purchase more suits in a smaller size and Shawn S. was wonderful during my appointment. I live in San Francisco and have had many visits to the showroom there, but the service and professionalism with Shawn in Scottsdale was top notch.
Deshonna the Showroom Manager was an amazing help in picking new fabrics and showed genuine interest in providing great customer service.
Chris Mathew
This review is for Deshonna. She was the stylist when I picked out my suit. She is very knowledgeable and honest with the type of questions I asked. The suit fits great and the fabric is stellar. Will definitely be buying all my suits from here in the future. Thanks Deshonna!
Avin Goeta
I normally order my customs suits online, but it’s way better to go into this store and go through the whole process. There are so many options to choose from, and the styles are endless. Noah was very meticulous about getting the right measurement and put as much effort into the suit design and fit as he would for his own suit.
Jeff Newman
I went in to indochino for some suits and shirts. Ally took great care of me. It was like having your own personal shopper and clothing designer combined! I started buying tailored clothing for work about 10 years ago and have gone through many providers, but I think I finally found my place. The quality, selection, convenience, and customer service was excellent. Thank you Ally!
Emily X
I surprised my boyfriend with a customized fitting with Alix and our expectations were blown out of the water! Alix is VERY precise with measurements and has impeccable taste. She was very kind to help with the alteration window and we are excited to receive the suit we ordered. Alix was patient, understanding, super fun, and very knowledgeable. Thank you for a great birthday surprise!
Connor Koper
Phenomenal customer service paired with high quality materials custom fit to your exact preferences. Shawn did an amazing job and was extremely thorough. I will be back to get a few suits from them, including one for my upcoming wedding.
The prices are also very low considering what you are getting!
Jimmy L
I loved my experience with Indochino Scottsdale! Cesar Gobea was kind and payed great attention to the detail of my measurements and made my fitting an enjoyable experience. Considerate, attentive, and passionate about his work, Cesar did a wonderful job at making sure my fit was comfortable and also looked great. I would highly recommend this to anyone looking for a custom suit, visit Cesar at this location.
Roman Savicky
Brandon was great, got me in right away even without an appointment to update my measurements. Very friendly and knowledgeable.
I came back another day to get my suits updated. I forget her name but the lady that helped me was fantastic as well. Got me in and corrected my suits right away. Great store, great products, and excellent staff!
Daniel Purcell
I went in to buy my first quality suit and I didn't really know what I was doing. Ally gave me great suggestions based on the standard and my style. She was very helpful and made it a very fun experience. I highly recommend going in to get measured instead of just buying online.
Brandon Coombs
The experience that was provided throughout the entire fitting process was top notch. I am a bit of a perfectionist and Alix nailed every aspect of the fitting. The professionalism, expertise and customer service truly made the entire experience 5 star. I am so excited to get my garments and continue to order more. I know they will be perfect.
Any man who is looking to step up their wardrobe needs to go see Alix. Any woman who wants to give their man the best gift ever (stepping up your man's wardrobe), you need to go see Alix!
Jeff Komar
I'm getting married this fall and heard about Indochino from a friend. I decided to stop by their Scottsdale Quarter location to explore suiting options for myself and my groomsmen. To say that I was impressed would be an understatement. I was greeted by the Showroom Manager - DeShonna, who helped me with all of my questions and offered very helpful suggestions. She and her associates guided me through the process with an uncommon level of professionalism and customer service. I returned a week later with my groomsmen. DeShonna and her staff walked us through every one of the customizable options, making the process fun and personable. It was a great experience, and now that my measurements are on file I plan on purchasing many more shirts and suits with the confidence that they will look and feel as amazing as this one. The fabrics, colors, and endless customizable options are exceeded only by their unparalleled level of personal attention. I would recommend Indochino and the suiting expertise of DeShonna Chest without reservation to anyone in need of such services.
Stacey Mathews
My fiancé and I just got his suit here for our wedding. I can’t say enough great things about working with Brandon! He did a phenomenal job walking us through all the different choices and helping us put together an awesome suit! Just picked it up after alterations and it looks great!! Thanks Brandon!!
alex lopez
I made an appointment to get fitted for a suit. I didn't know what to expect or even what exactly I was looking for. Luckily Aaron was very helpful and was able to suggest and point me in the right direction for all the different options available. He was extremely personable and made the experience simple and easy overall.
Jacob Zweiback
Had an awesome experience at Indochino a few weeks ago—DeShonna walked me and my brother through every step of the process for three whole hours as we customized our suits. She thought through each little detail from the inner lining of the jacket, the color of a button hole, whether to put belt loops in the pants, and more. She incorporated our ideas while also giving us helpful suggestions, and the water and espresso she brought out for us was much appreciated.
I am receiving my 2 suits soon and am excited to take them back in for the final fitting adjustments! This is the best place in town for you to buy a suit, especially if you have DeShonna taking care of you.
Salvador Arraz
Rachel and the team were excellent. It was my first time being fitted for a suit. They gave recommendations and offered their best advise as we went through each step of the process. Would highly recommend Rachel to hell you with any custom clothing you need
Robert Sonders
I stopped into the Scottsdale AZ (Scottsdale Quarter) location today to look at the made to measure options. I am extremely had to fit. Nothing off the rack even comes close. I worked with DeShonna at the location. She was awesome!
I have used a few online made to measure options in the past. It was time I found a local option. Indochino is a perfect option for me. I love the convenience of re-ordering online. Shipping right to my home. Indochino has this option once you are initially measured. The store also displays most of the fabric options... made as actually shirts, not a swatch. You really have the chance to get the look and feel of a fabric.
The pricing is highly competitive to online and other retail locations. This was awesome to see. I ordered a few initial shirts today and I plan on ordering many more. The pricing for very stylish suits is also very competitive. Also another great option. And... I am already measured!
I highly recommend this made to measure option!
Patrick Lagreid
Had a great time at the grand opening party and ended up picking up a suit I'd been wanting to add to my collection for a while as well as a shirt and tie. Tyler and the team did a great job both hosting the event as well as making guests feel welcome and navigating them through the collection and suit making process. Highly recommended for anyone looking for some solid suits and shirts that won't break the bank and are made to fit you exactly.
Steve Reese
I HIGHLY Recommend Indochino! My sales representative, Brandon, was awesome to work. He helped guide me in crafting a suit that fits & looks incredible! Thanks for such a great experience, Brandon... Believe me, I'll be back!
Sovereign
Honestly, this is the only way to buy a suit. Working with Cesar was more than an experience, it was rewarding! This was my first time getting a tailored suit and he made me feel like a client, as though I was in his care, versus just being a customer. His eye for fabrics did nothing short of catering to my taste and overall look. If you make an appointment at INDOCHINO please go see him. I swear you’ll love the miracles he brings to your look.
Scott McAllister
Brandon was an amazing help in picking out my custom suits. Made me feel very welcome and answered all questions I had. His attention to detail and customer service were top notch! I will definitely be back soon for more suits.
Joshua Stockam
I originally purchased three pairs of pants for work online, not realizing a showroom was in my city. I have since had a few fitting sessions to update and correct my measurements and have purchased three dress shirts. My #1 recommendation: Get fitted first in a showroom! Alix in Scottsdale is whom I’ve had the pleasure of working with and will send anyone looking to purchase custom meanswear to her!
Alex Guevara
I've been circling Indochino for a while now but avoided it because I still like to look at the physical product before I buy it (i'm old and outdated like that). Imagine my surprise when Indochino opened up a location at Scottsdale Quarter. I scheduled a fitting online and waited. When I showed up, I was warmly greeted by Ally Murpy, my suit shepherd. She helped me pick out the fabric for my blazer. She also ran met through all my options. Next, she took my measurements and had me try on a few different suits, pinning and measuring areas so the jacket would fit me perfectly. Ally was awesome. Super friendly and professional, she made me feel very comfortable, something I really appreciated. I'll withhold judgement on the product quality until it get shipped to me. However, the experience is top-notch and worth a visit!
Robert Phelps
Brandon did a tremendous job in measuring and providing service to me in my first visit to Indochino. He was highly recommended by some coworkers and lived up to the praise. I’m very excited to receive my suits!
Peter Negron
DeShonna Chest is the best. My son is getting married in Sept and we stopped by to get fitted for our suits and we were blown away by how amazing she was. She was very informative and helpful. She made.our experience totally awesome and we were glad we stopped by. We totally will be back for all our suit needs. Pricing was on spot.and the choices were plentiful. DeShonna made us very comfortable while taking measurements and we look forward to wearing our suits with pride.
Thank you DeShonna and staff. You guys rock.
Codie Henry
Aaron was amazing! This was my first time buying a suit, which means I was lost with the lingo and design process. Aaron took the time to explain things and make notes for alterations. I'm very excited to see the finished product - will expand the review once it arrives.
Thanks, Aaron!
Adam Mooberry
Noah Z was awesome. I am middle aged dad guy with no sense of style and Noah helped me pick options that look good on me and there are many options to choose from. Honestly, for the price and customization I won't buy a suit anywhere else. Indochino offers great value and suits that look MUCH better than anything off the rack, with service that destroys places like Men's Warehouse.
Laura H
I’m using my wife’s account to post this. First of all the three people that worked with me were far beyond the norm. Really great customer service! I received my suits inside of two weeks. The fit was nice but a bit tight Despite my request to allow a little extra room in the fit, I’m 60 so maybe I just like a little room to move. The pants are about 3/4” too short. My wife noticed that the material under the lapel shows a bit and it looks bad. It’s actually a sewing issue, not an ironing issue, so we will have that looked at when I take the suits in for a little adjusting. I’ll re-post when we finish getting them perfect. Hopefully the adjustments can be made and the lapel issue fixed.
Stephanie Mangano
My fiance and I, his family and my family all stopped in on multiple occasions to work with Deshonna. Each and every experience was detail oriented, thorough and friendly. She guided different personalities with patience, helped to create a cohesive look for our wedding and struck the perfect balance on directing/guiding decisions and supporting our decisions. Our suits came in near perfect but with alterations needed and Deshonna insisted an item be remade to ensure that it was the best for our wedding day. Our Luxury shirts fit are a sound investment (purchased 3) and very high quality. Deshonna feels like a member of our wedding party now and we are so thankful for her and our experience!
cdstahl16
Herb was amazing! Appreciate his skill and love for his job!
Albert Szeto
After doing a lot or research, I decided to come here to get my groomsmen and I suited up. The staff was very friendly and helpful. They accommodated 7 different personalities and body styles. They were very knowledgeable with current fashion. I would definitely recommend coming here to get a fully custom suit. I will be coming back.
Nate Deezy
Indochino provides a shopping experience unlike any other. Typically, I am not the one to go out of my way to rate a company based on my personal experience but in this case I felt it was well deserved. Hats off to Brandon at the Scottsdale location for providing a service well beyond any expectation I could have anticipated. I will definitely be a returning customer.
Scott 1302
My first visit to Indochino, I worked with Rachel and she was excellent! She knows her stuff and style! I can't wait to get my suits and I highly recommend having her help you pick out your next suit!
Harkanwal Sachdev
I had a great experience at Indochino. Ally was very helpful, patient and informative. She helped me select a fabric, explained pricing and style very clearly, and was extremely proficient in taking my measurements. Highly recommend!
Tito Vand
I have had custom suits from New York to Los Angeles and I was blown away by the attention to detail that Ally Moreno used when I came in. Very talented, professional, polite and did an outstanding job. Promote this girl before someone else notices her talent and attempts to recruit her. She noticed things that my regular suit guy who has close to 40 years experience doesn’t even pay attention to.
Wayne Unger
INDOCHINO is a wonderful experience. Their suits are made-to-measure, meaning that they are cut and customized to fit you. These are great “everyday” suits or “special occasion” suits. Such a wonderful and professional shopping experience. Shawn is a joy, and he loves helping customers find a suit that’s perfect for them.
Ally Wesley
For anyone looking to book an appointment at INDOCHINO, Brandon Jenkins is the person to go to. Every time I book an appointment with Brandon, his energy is always so refreshing which makes me look forward to suit shopping. He is anything but typical and honestly provides his clients with a shopping experience that is not found anywhere else. I came in looking to get my measurements updated and pick out some new garments with no idea of what I wanted in mind. What I like about Brandon is that he not only gives his honest opinion, but he also makes the shopping experience fun, refreshing, and really easy. His expertise is reflected not only in his knowledgeability of the products but of the company as well. Brandon has all of the answers and goes above and beyond to satisfy client needs. (10/10) I would recommend him. Above all else Brandon has made me a part of the INDOCHINO family for life.
Nick Langan
Brandon at the Scottsdale location was phenomenal! One of the best experiences shopping for a suit I have ever had. He walked me through options and was extremely patient. Excellent service, will definitely be back again because of him.
Scott Butler
I had heard great things about Indochino and it didn’t disappoint. The staff was very knowledgeable and helped me with all of the customization. That is one of the best things about suits from this store: you can truly make it your own with lots of options. Ally Moreno assisted me and was extremely helpful.
John Boyd
Shawn made my first experience at Indochino, a memorable one. He was incredibly helpful in finding the suit I was looking for and truly cared about my needs. I do not think I will be buying suits from anywhere else going forward!
Cole
What a pleasure to be fitted here. The staff go above and beyond to ensure you not only get the best suit for your buck but also precise measurements.
I have a lung disease that causes my upper posture to be very unique, the employees were able to identify and make corrections to various parts of my jacket to compensate for the atypical posture. As a tall, fit gentleman there are not many, if any, suits that fit me as a suit should off the rack. To me, there is nothing worse than the look of an ill fitting tux or suit, especially for my own wedding. You will be forever framed in photographs wearing that suit.
Tyler was a great asset in helping me get fitted as well as assisting in guiding me towards the best style for me. I insist on going in store instead of the app, I had to have a dozen errors trying to measure myself. Thankfully indochino of Scottsdale was able to save me from myself. Will definitely be getting all my future custom suits and shirts from here.
kyle hinshaw
I went in for the first time today and had the pleasure of working with DeShonna. She was welcoming, thorough, and gave great recommendations to ensure the end result will be a suit I am happy with. Excellent customer service! I am excited to see my new suit and I'm sure this will not be my last from Indochino.
david james
Long story short Alix and the team at Indochino are life savers. I was pressed for time(wedding in 3wks)because another store messed up my order. Thank Alix(God) for Indochino. Alix gave me the personal touch I wanted in finding the suit for my wedding. Her assurance on the delivery date was probably the sincerest, non sales pitch I've ever received in a retail experience. My suit arrived as promised and with a little tweaking Alix and team Indochino made me the perfect groom. Guess where my future suit purchases will be coming from! Indochino! #allfunandjames2019
Jason Israel
Brandon Jenkins was my style guide. Three qualities I look for in a tailor: 1. Honesty 2. Unafraid to give their opinion and challenge my assumptions 3. Particular. Brandon had them all! Quality of the garments were nice and so was the price point. All things considered, I've become a fan and and looking forward to shopping there again soon. Thank you Brandon!
Brennan
Tyler did a great job helping me out. I was surprised at the amount of customization outside the standard fit. Button color, lapel size, felt lining, inner lining pattern, etc. Tyler was really good at prompting me and checking in on how I prefer the fit of my suit, which I know can be difficult for people who have a hard time "speaking up" in situations like this. Tyler checking in and just directly asking how things felt/if I'd prefer things a different way was super helpful.
Derek Vandelinder
Man, I’ll tell you this was an amazing Experience!
Brandon especially did a fabulous job, and I think my groomsman and myself all agree that he makes the experience great! We will be back just because of him! We’re excited to see how our suits turned out! I totally recommend checking it out.
Jose Bucio
I soon as I walked in the whole staff was super friendly. This was my first time ever getting fitted for a personal suit. Ally was very helpful and knowledgable about everything I needed to customize on my suit. I highly recommend everyone to shop their if you ever need a suit.
Sean Duchala
Noah was awesome and super knowledgeable throughout the process. First time buying a suit through Indochino and Noah got me in and out quickly and efficiently. Thanks for your help Noah and will make sure to refer friends in my circle your way.
Raymond Spurgeon III
Enjoyed the appointment. Brandon couldn't have been better. He was engaging, professional, and had a hell of a lot better fashion sense than me. If the suit quality is as good as the experience, I'll be back.
Sean McGraw
Couldn’t be more impressed with my experience with Indochino. Rachel was a pleasure to work with. Have not received the suit yet but have already referred a couple buddies to head over there. If all goes well, I will be back for more suits!
Work with Rachel, she’s awesome!!!
Ryan Wertenberger
This place is absolutely incredible for the price point. The process is seamless, no pun intended! Noah did an amazing job getting me fitted and I can’t wait for my new suit! I will be a returning customer. Thank you again, Noah! Phi Alpha!
Nicholas Faas
Recently purchased a custom 2-piece suit from the Indochino at Fashion Square in Scottsdale, AZ. Noah Z. did a great job of taking my measurements and explaining the details of the suit fitting process. Looking forward to receiving my suit in the mail.
Golden St. John
As an off and on online Indochino customer, I only recently had the opportunity to visit their Scottsdale showroom and simply put, it was a game changer. Beyond the ability to see and feel the fabric options in person, the one on one interaction is invaluable. I was fortunate enough to be assisted by the showroom manager, Deshonna, who quite frankly is amazing and the reason I’ll continue to be an Indochino customer going forward. Deshonna is a consummate professional, but with enough sass to make the whole experience enjoyable. She’s an incredible style guide with unlimited patience (I can be a bit difficult) and always makes you feel like you are the #1 priority. Even if/when alterations are required once you receive your garments, Deshonna and her team will make sure the needed adjustments are made and even point out things that you may not realize yourself. Deshonna went out of her way in this regard for me personally, making sure the transaction wasn’t final until I was 100% happy and that in particular really earned my loyalty.
As long as you go into the process understanding the lead time that is required, including additional time for alterations if necessary, then you won’t be disappointed in the result for the price and quality you receive.
Cody White
Nice suits, but staff is less than friendly.
I was in a few weeks ago to purchase some new suits. A coworker recommended INDOCHINO, so I thought I would give it at shot. The young woman that helped me, Alex, was pleasant but repeatedly tried to get me out of my comfort zone with regard to my choices. I understand that some people want that - but you should take no for an answer.
Two of the three suits I bought fit wonderfully and look very nice. The jacket on the third suit, however, was quite a bit smaller than the others and needed some alterations.
I made an appointment and came in today, a Saturday, to get the jacket altered. The guy that helped me was the complete opposite of Alix - no smile, no hello, nothing. He asked what was wrong with the jacket. I explained and he marked it up. Still no smiling, no questions as to the fit of the other things I bought, nothing. He explained that it would take three weeks for alterations, which is more than a little excessive. They must be sending them back to China to be altered - it's an easy fix. Seriously. He said he was done and that I'd get an email when they were ready. No thank you, no goodbye.. just unpleasant.
All told, today kind of soured me on INDOCHINO. I really like the suits I purchased, but I'm not sure I want to go back for unfriendly service.
Sam Schuster
Stopped in for the first time the other day and the experience was unbelievable! Everyone is incredibly knowledgeable not only of the products they offer, but also current trends in men's fashion. Staff is very friendly and eager to help anyone step their fashion game up a notch.
Tyler took my measurements, he was very helpful and answered all my questions and even made some suggestions, as this is my first tailor made suit I was looking for guidance and Tyler delivered!
I could not recommend this place enough! I'm sure I will be a customer for many years to come.
Uri Palmer
I worked with Brandon to get fitted for some new suits. He was pleasant, professional, and extremely helpful. I am very much looking forward to receiving my new suits in the next few weeks.
Jon Cernok
Rachel was wonderful to work with. She knows her craft VERY well and goes the extra mile to make sure you are happy with your purchase. Great follow up and customer service. I would highly recommend her and Indochino.
Matthew Runkle
Came into Indochino with no idea of what I was to do for my formal looks. Alix and Noah provided above and beyond service! I have never felt so confident in my clothes before! I have a huge convention where I have to speak to numerous business partners and I know I will look my best, which means I will perform my best!
Robert Arnold
I'm dividing this review into 2 parts: 1) the exceptional, delightful, and professionally entertaining experience with DeShonna Chest and 2) the suit, custom fit, quality, etc.
Keeping this tight and to the point, DeShonna was phenomenal. There is always uniqueness to sales and customer service, where one needs to balance their personality with that of the client and provide for an environment where the client's voice is heard while the providing suggestions to the client. We worked together flawlessly with my input and tastes driving the purchase and her insight, perspective and opinion adding tremendous value.
5-stars for exceptional care, time invested, candor and a truly wonderful experience.
Part 2 review is pending as the items are en route, which I'll schedule time to connect with DeShonna to assess fit, cut, quality. Stay tuned.
RA
Tony Vottima
Brandon my sales consultant was excellent. The suit arrived at my home in 3 weeks as quoted. I needed a few adjustments and Rachel did a great job helping me get those done.
Mike Murphy
My stylist was Ally Murphy. She was wonderful. East to work with. A good sense of style. I liked the fabrics she picked out with me. Very professional and competent on the measuring process. Ally is a joy to work with. I will definitely be back.
Logan Brown
Brandon did a fantastic job getting me set with two great suits. Brandon was recommended highly by some of my coworkers and lived up to the hype and then some. Excited to receive my suits and go back for more!
Scott Gohus
First time to visit the showroom at the recommendation of a friend. Staff was super friendly and helpful. The customization can be overwhelming for some but I enjoyed the amount of detail I got to choose. Fantastic price for a completely custom suit. I haven't received the suit yet so I can't comment on the fit or quality. Delivery is quoted at 3 weeks. Fingers crossed.
Sergio Ortiz
Worked directly with Zaid this evening the suit that my future father-in-law will be wearing at my wedding. My father-in-law is a blue collar worker and very rarely wears suits but Zaid was personable and gave us a great first-time experience. He was thorough with the measurements he took and patient with the questions we had for him. Will be going in for my own measurements in a few weeks and hope to work directly with Zaid again. Thank you!
Michael R
Had a great fitting at Indochino. Brandon really helped me out in picking a suit that me and my fiancée will love. They take far more measurements than I’ve had at any other suit store so I’m excited for the results.
Geoff Bybee
Awesome experience with Brandon! All the staff was friendly and professional. Very low key low pressure environment. I felt like James Bond, this is the first made to order suit iv'e even had, needless to say I don't plan on going anywhere else in the future. Will upload new picture once my suit comes in. Thanks!
Bryce Newman
DeShonna and Chris were both so personable and helpful. Everything has turned out great. I was on the fence about purchasing here but DeShonna made it so easy I canceled all my other suit appointments knowing I was in good hands. 10/10 recommend!
Carol Woods
Aaron was simply amazing!! He helped pick out my husband’s suit, was so informative, and took such care to get exact measurements. He is very thorough, and just a pleasure to work with!
Steve Hammond
No appointment and they were busy... but that didn’t stop Rachel for ensuring I would get taken care of... I had a return of pants as well that was outside their return policy, but they did me a solid and addressed my concerns. I purchased 2 custom suits in less than 30 minutes! - best part, they hooked it up with a beer to drink!! - #askforrachel
Marcel Hardy
I highly recommend Indochino. The suits are superb and the customer service went beyond my expectations. I was referred to this place by a friend and thought it was just another regular & monotonous tailoring place. Nope, not all. Everyone’s friendly but what really differed Indochino from everyone else was DeShonna Chest. She is awesome and very professional. She doesn’t just tailor you... she teaches you about how to properly take off your suit, how to act during an interview, what is altogether best for you and more. When you go here, make an appointment for DeShonna because I’m sure she’s very popular with the customers. I’m for sure going back when I’m ready for my next suit.
Mark Gellman
Deshonna at the scottsdale location has gone above and beyond helping me with creating my suit for my daughters up coming wedding. She has made this whole process so simple, especially for someone who doesn't go shopping. This will be the first suit I've purchased in over 7 years and I fully trust her to make sure that I will look great for the big day.
Clint Creighton
Walked in not really knowing what to expect, it was my first time getting measured and making and decisions other than what color I wanted for the jacket. Tyler made it a pain free experience and took the time to make sure I got all the customizations to my suit the way I wanted them. Definitely will be heading back for another suit in the future!
Sean Krieg
Great customer service and a solid product.
After receiving my suit, a few minor fit issues existed. They were able to resolve it while I was waiting, saving me an additional trip to the store!
Jordan Potts
Went in to buy a suit for a wedding, was helped out by Noah Z. Awesome guy, made the experience very easy, and gave a lot of good recommendations for what would look most stylish for my occasion. I would definitely recommend Indochino and Noah if you need a suit but don’t know where to start 👍👍 …
James Palestini
Alix was very knowledgable about the materials, options and styles Indochino offers. During my fitting she was also extremely thorough and detail oriented. The process was great and I’ll definitely buy from here again.
Tom Hagedon
Ally was extremely helpful as well as the other staff to help walk me through each detail of the suit to make sure it was the best outcome for me. I was never pushed into making a decision based on others’ preferences but they clearly explained the options and made recommendations that fit what I was asking for overall. I never felt rushed to make a decision and when given space to think on the choices Ally cordially checked in to make sure I was doing alright. I had gone online and made lots of choices I changed or affirmed by being able to touch and see what they really look like. I’m really glad I decided to not just click “order” on their website and really glad to have worked with Ally and the staff on my first suit. Make sure you are not in a rush when you go in and make your appointment prior to arriving to allow for the attention you and the staff need in order to make the best decision.
Tristian Heath
Was referred to Indochino, and I was highly impressed. The selection & quality of suit options were great! Alix helped me through every step, and assisted in some of my options I chose for the suit. Her and Deshonna were amazing!!!!
Jason Emm
Shawn helped my 2 teenage boys with their 1st custom fitted suits recently. Today was my turn. Shawn again was more than helpful. He was a great person who has over 20 yrs exp with suits, fashion, styles etc. Never, did I feel obligated 9r pushed by Shawn to swing a specific way on style or looks or whatever. He would offer his opinion when asked. He was very thoughtful and made sure he asked the right questions as to why I wanted the suits, when I would need them, the type of events etc, etc. Obviously, he did this so that he could give me the best service one would hope to recieve when designing something as a custom fit suit. I applaud shawn and the rest of the staff at this location. Top notch service.
Tony Arevalo
DeShonna Chest was absolutely amazing. She genuinely cares about how your suit will fit and look. For a beginner as myself I felt like I learned a lot about suits from her and I’m extremly excited to receive my suit. She will help you find a stylish yet professional suit for you needs.
Andrew Latta
From the moment I entered the door I was treated with the highest level of courtesy and professionalism. My customer service member Zade was understanding of my needs and helped me pick out the right components to create my ideal suit! I will definitely be back in the future!
Chris Loeffler
Had a great experience working with Brandon, he knows his stuff! Looking forward to receiving my custom suits at 50% of nordstrom's pricing. Good luck retail :)
Ken Epstein
Today was my second purchase at the Scottsdale Quarter store with Shawn. Fantastic service! Loved my first suit ! Fit and finish were beautiful. I had never purchased a custom suit before , now I’m totally spoiled!!
Kiley Gellman
I cannot say enough about how happy I am that we choose Indochino to make the suits for my upcoming wedding. Deshonna is my girl! She has gone above and beyond. she literally has the best memory and is so knowledgable. It can be very overwhelming walking into a store and needing to order11-12 different suits and creating a cohesive look. she has remembered the color pallet for our wedding and selected everything with my overall vision in mind. She took charge and made everything so simple! I honestly cannot recommend some over more capable to handle a wedding party. With only 2 months until the wedding she has put everyone at ease.
I currently live in Dallas and am getting married here in scottsdale in May. There is an Indochino location close to my home in Texas, however would come to the scottsdale location strictly to work with Deshonna.
If you are getting married and need to get your wedding party organized, be sure to make an appointment with her. she is a lifesaver and has made this process so easy. I love her and am so grateful for all the hard work she's don't to put everything together so quickly.
Samuel Heaslip
An all around much better shopping experience than competitors like Men's Wearhouse or any of the big mall retailers. The staff, and especially Rachel, were very friendly and incredibly helpful. It was clear to see she really enjoys helping you find your perfect fit and making sure you are happy with the look. And the level of quality you get for the price you pay is practically unheard of anywhere else.
scott chambers
First time using IndoChino for a custom suit and was apprehensive at first but DeShonna put my mind at ease with her expertise and professionalism. Especially with how stressful things are with the current pandemic. All you need to do is read the emails, follow the outlined guidelines to keep everyone healthy, and enjoy the process of one of the best fitting suits you’ll own. I highly recommend DeShonna if you’re able to request her assistance!
Joe Perlera
Shawn knows so much about the suites that he sells and is fast and efficient at his job. Always had great advise on best looks for each occasion.
Jeremias Ojeda
Shawn was polite, courteous, helpful, and knowledgeable. Never felt that I was being coaxed or pushed into choosing something I didn't need. I would recommend him and the shop to anyone looking for MTM (made to measure) suit.
Chris Cullen
I have nothing but great things to say about the product and experience of Indochino. Brandon Jenkins and his team have been a pleasure to work with and I really trust being in their capable hands. I am excited to continue to further build out my wardrobe with them.
Brandon Moyer
Brandon Jenkins helped me with my first custom suit fitting - highly knowledgeable & extremely friendly. He made my experience phenomenal and I will be coming back to him in the future - highly recommend Indochino and Brandon Jenkins!
Jose Madrigal
The new location is amazing. The service was incredible with DeShonna/Aaron. They made my entire wedding party feel welcomed and provided great service. They went above and beyong our expectations. We look forward to continuing our business here.
Dan Hoemke
Fabulous experience! Shawn is the consummate profession habadasher! Knows his craft, like a custom tailor. Really looking forward to my suits and dress shirts, and moreover, my next shopping experience.
Anurag Kamasamudram
My experience was great at this store. DeShonna was awesome! And I admire that this store takes covid-19 seriously. They only allow one person in for appointment, make sure their hands are sanitized as well as the dressing room and everyone has to wear a mask. Considering how bad covid-19 is in Arizona, I get safe during my appointment because of these precautions. I commend DeShonna and this store!
David Fields
Alix was amazing just what we needed for a first made to fit suit purchase. She knew the fit we were looking for. Her knowledge & customer service was impeccable. As a first time customer because of Alix we will refer others and return.
Murcielago M.
Got fitted for a suit for an upcoming wedding – had never done such a thing. Brandon at the showroom was awesome. Patient and knowledgeable!
Thomas Moshiri
Had a great experience with Brandon as my advisor helping me navigate my options and doing my custom measuring. I'd highly recommend coming here to get your custom suits, shirts, pants etc. I know I'll definitely be back!
N Z
Go. To. Indochino. and. meet. with. D (DeShonna).
She has been so great helping me pick out suits/vests/shirts that I convinced both my dad and brother to go. We all LOVE DeShonna and now we all exclusively shop at Indochino for dress wear. no joke.
D is absolutely superb- she knows fashion better than anyone I've met and pays attention to all the little details, not to mention funny, cool (great music), and has great fashion knowledge/taste. And she is very understanding and helps you find exactly the look you're going for. I SERIOUSLY CANNOT RECOMMEND DESHONNA AND INDOCHINO ENOUGH. Perfect customer service, she has my family's business because of it. Cheers.
Arnie Bernstein
The entire experience was very positive. Cesar was great helping me select fabrics and making sure the suits I ordered would be exactly what I wanted. The other staff were friendly and helpful.
Andrew Suarez
Incredible customer service, superior tailoring/fitting expertise, beautiful elegant store. Hands down best suit fitting I've had. IMO, better than Jos. A. Bank, and Mens Warehouse with out the hefty price tag that those stores come with.
Jeff Toppel
Brandon was absolutely fantastic. Not only extremely knowledable, but a personable guy. Wonderful experience. While I haven’t seen the end result yet, the first part of the process was way too easy. If the suits turn out as promised , I will never go anywhere else.
Joey Post
My dude Brandon took care of me the entire time. He helped me get my measurements updated and made it as easy as possible. The Indochino experience never fails to be great.
John Andrews
Had a great experience! This was my first time buying a suit at Indochino. DeShonna was very professional and knowledgeable. I’ll definitely be back!
Hope Local
I just came from their showroom. Brandon helped me out and was stellar! He was so personable, knowledgable and made the entire process super easy and fun. Honestly, it was a blast customizing everything in the suit.
Justin Savage
Ally Moreno at the Scottsdale location made my showroom appointment a breeze. She was the best at assisting me in getting exactly what I needed. Will definitely be coming back for another suit ASAP.
Rameal Nabeeh
Excellent service with a great selection. I was assisted by Brandon Jenkins today and it was probably the best experience I've had so far ordering a custom suit. I plan on doing future business with them and I would definitely recommend you do the same.
Eric Swartout
Went for a preliminary conversation about a new suit for a wedding. The person helping me (unfortunately I do not recall her name) was very knowledgeable and provided some great advice. Definitely recommend.
John Phelps
Awesome experience, high quality suits, and very good prices. Service was excellent, Ceasar was extremely helpful and knowledgeable, plus he has an amazing eye for style, which I don't! I will definitely be coming back.
Robert Plowman
Brandon was awesome. His customer service was outstanding; funny, personable, and great insights & advice on getting the perfect suit . I usually hate shopping, but this was actually an enjoyable experience.
Matt Gilbreath
Go see Rachel at the Scottsdale location, she is awesome! I was hesitant about the online self-measuring part of this so went to the physical location and Rachel helped me (and helped again on repeat visits, tweaks, returns, and me just being plain picky...). The clothes are great and the service (Rachel) is great too!
Matt
Ryan Teeter
I have been to your typical men's Warehouse and other suit providers, but indochino is on a different level. They do more measurements, they take better care of you, and they'll do everything right there for you
Rod MacDonald
This was my first time having a suit made, Brandon made it fun and easy. The price was right and the quality was great. I would recommend Indochino, check them out you won’t be disappointed.
Dean Newlund
Brandon Jenkins from the Scottsdale, AZ location was very knowledgeable and had great care in servicing my needs. I loved the experience and can't wait to see the suits arrive in the mail, soon.
Jacob Day
Indochino Scottsdale is a 5-star establishment. The staff were friendly and extremely knowledgeable about their product and general haberdashery. Noah Z. exhibited pure professionalism and expertise in his field. Would highly recommend.
NY HoyaSaxa
Aaron did a great job getting my son and i set up with new suits. Indochino provides great quality at a great price, i recommend them highly.
Andrew LaPorte
Completely pleased with the quality and service received here at Indochino; specifically by DeShonna! Her passion, commitment to extraordinary service, and professionalism was very apparent. She guided me into two undeniably sharp suits and I'd recommend her to anyone! Thanks, again D!
Tim Street
Rachel was great. It was my first time in. She ahowed me around explained the fabrics and tailored everything very smoothly. Will definitely be returning!
James O'Brien
Brandon and Alix were absolutely incredible. We had a blast and cannot wait to get our suits. I would make the cross country trip to Scottsdale just to go back and work with them again.
Mr. Clifford
Great Experience! Shawn very knowledgeable! thank you, every guy should have a suit tailored to fit. Highly recommended can't wait to get another one!
Lance Nelson
Great experience. Shawn helped us when we were there and did a great job. I ended up purchasing 6 shirts and look forward to going back for a couple of suits.
Wesley Sgroi
Recently visited the Indochino store in Scottsdale. DeShonna provided a very pleasant experience during my fitting. The store is comfortable and the measurement process was stress free. Easy access to the store and attention to detail. Thank you.
Mason Stephens
Had a great experience at the store! Brandon is awesome and made the experience great. He was throrough and took the time to make sure the fit was right. Can’t wait to get my items in the mail. I will definitely be back.
Sean Rogers
Service with Brandon Jenkins was great. I had no idea so many measurements would be taken and look forward to the results. He made great recommendations with the customization as well.
Anonymous Person
Aaron was great to work with. Would recommend fits and items based on you personally, and knew what he was talking about. The whole process is customized to you, which is hard to find these days. Highly recommend Indochino and Aaron.
Stuart Sokoloff
Brandon was fantastic! Very knowledge in all aspects of anything you may need. He made it feel as if I was not shopping, but having a friend help me. Would highly recommend anyone to go see Brandon, I cannot wait to come back!
Cody
Brandon is the man! Go in and get fitted for a custom suit and he will take great care of you. Spent extra time going over everything to make sure it was exactly what I wanted. Love this shop!
Todd Fennema
Brandon provided superior service, attention to detail and the perfect suggestions that suited my style during a recent fitting. I would highly recommend both Brandon and Indochino for any future men’s formal wear needs.
Rashelle Tussing
Alix is top notch. She knows how to provide excellent customer service and is an expert on the field. We could not be happier with the service and recommendations she provided. She is a true asset to your team.
Keyser Soze
If you want to be fashion trendy, this is the place for you. But, if you are classically fashionable, or prefer function over fashion, expect push back from the staff.
For those people like me, this kind of sales approval it's a real turnoff. I'm sorry to the staff, but there are people in the world that don't care about being trendy. I just want something that looks good and fits what I think I need, not what you think I need.
Cindy Jenkins
Brandon did an amazing job with my husband’s (Tyler) suit! Such a great experience... only custom suits from now on (never regret anything)!
Randy Wolff
I recommend Indochino for anyone that has trouble buying cloths “off the rack” or wants to customize their cloths. Getting an appointment was easy and the measuring and fitting process was quick and easy as well.
Octavio Echevarria
Excellent process, great fabrics and choices. Only one minor detractor was that it truly takes more than an hour so be prepared for 1.5 hours if you are tall and/or want a specific look.
Chris Price
Noah was fantastic. He was incredibly personable, knowledgeable, and provided spectacular customer service. I’ll never buy another suit from any other place.
James D
Great location! Very enjoyable. Aaron was very personable and did a superb job at listening to any concerns and made it a very pleasant experience. Not many stores put this type of attention into the details and I will definitely be returning.
Mario Ventura
DeShonna
was very knowledgeable and listened to my needs. She explained the whole tayloring
process and the differences between the clothing material and options. Overall it was a very pleasant experience.
Gene Weimer
This was my first visit to Indochino! Great selection with very fair pricing. Brandon assisted me with the measure and selections. True professional. I’ll be a returning customer.
Great Job!
Gene
Travis Secrest
Awesome service! Came in to get measured for a pair of pants and the service was outstanding: they explained every measurement and help me understand what they were doing and why. Will definitely return!
Michelle Stratton
Amazing service! Alix is amazing! She was such a great guide at getting our suits put together! Would highly recommend them!
Timothy Vreeke
The service at Indochino in Scottsdale is first rate. Working with Brandon Jenkins was a fantastic experience due to his knowledge and professionalism, and I look forward to working with him in the future.
Jonathan Corral
Deshonna made me feel so comfortable and made the stress of getting a custom suit painless. If you’re gonna see anyone definitely see her. She knows what she’s talking about. 10 out of 10.
Shawn Stacy
Brandon and the team at the Scottsdale Indochino are fantastic and collaborative hosts. Insightful tips made the selection of cloth and customization process smooth and easy.
Wouter Rietsema
They fit me in as a walk-in for measurement. Michael was very pleasant and complete. He listened to what I wanted and adjusted. Great experience!
Scott Savage
Alix was probably the most engaging, knowledgeable retail person I have ever engaged with. The process was excellent, and I perceived tremendous value in the transaction.
Andy Sheriff
Deshonna was awesome and I would absolutely go back to her again. Such an awesome experience and she was ehelpful with all aspects of my custom suit for a wedding.
Jack Rusing
This was an exceptional experience and would highly recommend any groom shopping for their wedding suit to come here. The showroom manager Deshonna Chest was very informative and personable.
Sarib Saood
I loved my experience here. Aaron Carter was phenomenal with helping me select the perfect tuxedo and making sure it fits me 100% for ME. I would highly recommend asking for him when coming here!
Jason Stella
The entire experience was amazing! It will definitely be the place I will continue to go and recommend others to!
Alix and team made sure all customizations were exactly what I wanted and what will look best.
I will be back soon!
Dominick Evidente
Brandon helped me pick two custom suits. Very helpful and fashion forward. I’m excited for my suits to be delivered.
Gathan Borden
Ally made my experience in-store worth the trip. I've only purchased online, so this was my first in-store visit and Ally was excellent in adjusting my measurements and providing personal top-notch service.
Adam Schleis
This was truly an excellent experience. The staff provided me with excellent recommendations for every single detail of my suit and shirts. I wish you had more storefronts in the Midwest.
Karl Brunner
Ally was great! Can’t wait to get my suit in! Easy experience with all kinds of options for personalization! Highly recommended and check Groupon before you go!
David Barker
Rachel did an excellent job fitting me for a suit. She answered all of my questions about the fabrics and available styles.
John Winchester
Brandon gave personalized attention and made the normally stress-inducing task of even entering a mall or shopping much more enjoyable. These people know how to make a good experience.
Scott Cunningham
Cesar did an amazing job. I hate shopping and he made it fun. He had great advice for colors, fit and what to get. Thank you, Scott
Ryan Schultze
Alix was incredible! She made my first big boy suit purchase fun, and she was very knowledgeable. Thanks again, Alix!
Efrin Vargas
Amazing customer service, Tyler Koch was who helped me and he did a fantastic job. I had so many questions and he had no problem helping me out.... Definitely coming back for my next suit!!!
Jonathan Janus
Custom is the way to go and Indochino does it right - especially now that they have physical retail stores. Speaking of which, Rachel Semik at the Scottsdale, AZ location is great.
Rocco Fortuna
Brandon was a fantastic sales person. He was genuine, knowledgeable, and made my experience 5/5.
Thank you Brandon.
-Rocco
Caitlin Andrew
Salesman Noah was super helpful and not at all annoyed with my picky, opinionated nature 😋 He was quick and precise and very friendly. Definitely a great experience! …
James Stewart
DeShonna did a great job! She took the time to make sure every detail was perfect. Looking forward to seeing the finished product.
Rajesh Kumar Neerukatti
This was my first custom suit and Brandon did an excellent job explaining all the different options. Highly recommend Indochino.
Allen Daniel
Brandon,
Has awesome I have no clue what I needed and he worked his magic to get the right look and perfect fit. I HIGHLY recommend you visit him here in Scottsdale.
David Deckey
Tyler was super helpful getting me measured and fitted for the perfect suit. Don’t be afraid to try Indochino, it’s worth it!
Patrick Kenger
Had a great experience at the new store with Ally. The rest of the staff was very helpful as well. I'll certainly be back as will some of my clients I'm sure. Thanks Indochino!
Dan Lukenda
DeShonna was amazing in getting me measured and fitted for my shirts and my future suite. Thank you so much for putting up with all the changes.
Paul Sanford
Great selection and service, but consistently overbooked and relatively understaffed. Scheduled for an appointment? Expect to be seen 20+ minutes after that time. But also expect friendly staff, great help, and an even better fitting and looking suit.
Matthew Strom
The showroom was wonderful. DeShonna had great knowledge, outstanding customer service and followed up immediately after my purchase. Thanks DeShonna!
Austin Crittenden
Tyler was a great help; very patient even after I changed my mind about my items about 5 or 6 times. Will definitely be back!
Puneet Sharma
“It was so far my best experience of getting a suit stitched. Rachel at the Scottsdale store is the best.”
A.J. Willis
Brandon was great! Great energy and suggestions, quick and thorough and made me feel comfortable and confident throughout.
Ed Dobbles
Rachel was awesome. She spent an hour making sure my suits fit perfectly. Great service!
K E
Superior attention to detail and customer service rarely seen today. I highly recommend Aaron at Indochino, this guy is in a class of his own when it comes to style.
Len Swartz
Shawn knew his stuff and did a great job walking me through everything. I'll go back when I need another suit and will ask for Shawn.
Micah Rose
Brandon was great! Very helpful and engaging. The best way to buy a suit.
Alexander Bishop
Very helpful, great location, personable staff.
Mike Kloberdanz
Tyler is extremely helpful, professional, and efficient. I just returned to order my second suit from him and will be back.
Alex
Haven't received the suit yet, but great customer service. Brandon Jenkins was very helpful.
sophanna cheang
Aaron helped me pick out the suit that matched me the best. Very helpful and personable.
Keith Hawk
Great customer service. No matter what you feel like the problem may be they will do everything to make you happy. Top quality Clothing. Will not be disappointed
daulton jefferies
Brandon was incredibly helpful and knowledgeable throughout the entire fitting process. Will definitely refer friends and family. Thank you!
horacio teran
It was a wonderful session! David and Aaron helped me in the best possible way to pick the right tuxedos :) great customer and personal service ! I highly recommend them !
Jaryd Bernstein
Great expierience overall. Ally Murphy helped me out, she was knowledgeable, honest and made the process easy and effective. I will certainly be back-
Matt Salata
Go see Brandon Jenkins at the Scottsdale Quarter location! Brandon made my trip in both easy and efficient! Will be going to him for all my go to suits!
Mike Feeney
Brandon at Indochino Scottsdale killed it. Kind, service oriented and knowledgeable. What else you need for a fitting?! Would buy from him again.
Justin Mouw
Brandon Jenkins, and the new girl where so helpful I have little knowledge of suits they guided me through with professional and personality service, I would highly recommend
Henry Carbeck
Rachel was awesome! Super knowledgeable and fun to work with! Great coworkers and all around fantastic environment!
Claralina Cammack
Zaid at the Scottsdale store was amazing. He was attentive and listened to what we wanted and delivered. Highly recommended.
Jacob Davis
Ally was very friendly and knowledgeable. She provided unparalleled service and is what you would expect from a quality MTM company. Thank you Ally!
Jerron McDonald
Deshonna was great to work with! She made the process easy and fun!
Edward Guerrero
Alexis helped me out a lot. Really great service. Very friendly and not at all intimidating since this was my first time there.
Alex Izaguirre
DeShonna Chest is the best. She’s so attentive and provided a great experience. I would definitely go back to her.
gus guerrero
Cesar Gobea. Was really helpful on my wedding tuxedo selection. Really good a recommending what would look best.
Marcus Vowell
Staff is courteous and professional, shopping and ordering experience is easy while still having many options to customize. Great experience!
Dean Halse
Tyler was a true professional, I really liked the experience.. He was thorough and made the process painless.
Gustavo Ramos
ALLY MORENO was amazing helping me get my first suit 😌👌🏼
Made it easy, fast & enjoyable going through the process 😄🙌🏼 …
Jim Gissy
Great experience. Very knowledgeable. Deshonna was so great to work with. Will shop here many times in the future.
Matt Delapiedra
Solid place great service
Tim Tagtmeyer
Zaid (sp?) was very helpful in selecting a suit. I look forward to the fit and seeing how the rest goes!
Christopher Jambor
Visited for a fitting with Shawn. His professionalism and knowledge were excellent and he really helped me find exactly what I wanted.
Eli
Great attention to detail by the tailors. Looking forward to the final product and future orders. Helped by Michael.
Kristaps Banans
Good service as it normally is the case. Was given one price and the tag said one price but at the end after all the customizations it was a different price and it was never adjusted
Richard Lamden
Great salesperson-Aaron. Really knew what he was doing. Looking forward to the finished product.
Emhyr Lidasan
Great place. The way they customize your suit feels modern and super professional.
Keith Reddig
The selection and service were excellent. Brandon fit me and sold me. I'll definitely be back.
Andrew Veatch
Great experience and the customer experience was top notch. Highly recommend over any other dress clothes outlets.
Brent Cole
Alix was extremely helpful and gave great advice when I was selecting patterns!
Zach Kellar
Suit turned out great. The customer service was top notch. Thanks Brandon!
Manikandan Sugumaran
Noah Z was an awesome help! Looking forward to getting my suit!
Justin Gutkowski
Aaron was a huge help and knowledgeable about what would look best. Extremely easy process
Jeff Solloway
Brandon is awesome and I had a great experience at the Scottsdale showroom!
Antonio Rosacci
Great consumer experience. Tyler's assistance and knowledge was on point and very much appreciated.
Rey Naldo
You have to go see Rachel and/Deshonna. They will have you leaving there extremely satisfied with what you order and feeling like a trillion dollars 😎 …
Christopher Sleeman
Demetrius was an excellent help in finding me a perfect suit!
Scott Adams
Great experience going into the showroom. The team is very professional, knowledgeable and helpful.
RF The Great
Wonderful experience.. professional, knowledgeable and friendly staffs especially "Shawn " he's awesome.
Danny Yale
Professional and courteous experts of fine men’s clothing with reasonable prices.
C Woodard
Staff was friendly and informed. Process of fitting with Noah was fantastic.
badMETAsin82
Great experience getting measured and getting assisted with picking out new shirts and suits by Ally Murphy.
Mark Wheeler
Tyler was attentive and super helpful. Love the product and the service is second to none.
Filipe Coelho
Great place and great experience. Shawn is awesome. Go check him out!
Calvin Arnold
Rachel and the rest of the staff were incredibly helpful! Excellent customer service!!
David P. Segal
Noah Z. Was great. He made the entire process fun and easy.
Zane B.
Fantastic service from DeShonna, Rachel, and Brandon across multiple visits!
Don Ryan
Noah was awesome to work with. Really appreciate him
Jeff Saarela
Great customer service and Shawn was very helpful
Adam West
Even with all the the problems outside of their control. They will work hard to help you anyway they can.
Jessie James
Brandon was a great. Was efficient and professional
Andre Jones
Great customer service and experience provided by Shawn!
Luis Rivera
Great experience! Highly recommend Indochino and Alix!
Scott Condon
Brandon was great. I would recommend to everyone
Caleb Anderson - Realtor - Tom Ferry Coach
Incredible experience. Knowledgeable and friendly team.
Alexander Young
Knowledgeable staff and great quality low cost suits
Julia Rubio
Really great customer service, thank you Shawn
Darrin Bryant
Had a great experience...in and out in a timely manner.
bryan boen
Cool place. Knowledgeable staff
Jose Moreno
Noah z did awesome!
Jason Rosenblatt
Shawn was very nice
Kris Woolley
Brandon was awesome
D. Winn
Aryeh Leib Bloom
Michael Santa Maria
Willie Pirc
Ramon Morrison
Ben Frelka