Reviews of 5.11 Tactical. (Clothing Store) in Minneapolis (Minnesota).
5.11 Tactical
750 W 78th St, Richfield, MN 55423, United States
Description
Information of 5.11 Tactical, Clothing store in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of 5.11 Tactical
Sunday
10 am–6 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Popular times
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Reviews of 5.11 Tactical
Charlie Bouschor
This is a great store that we must support! Great patch of the month.
I wear 5.11 clothing everyday, and it wears like nails. They have awesome sales, and even some amazing special sales. Like the 1/2 price bag pack for holidays, yes already bought mine, that will be great for airline travel. Has an awesome CCW area for those that need it.
Picked up some new shirts, and my wife loves the light jackets, sweatshirts and shirts. She gets compliments at work and has turned on some of her lady friends into converts.
Try their stuff, it will always exceed your expectations.
Jonathon Pierre
Stopped in because I was in the area. The staff greeted me as walked in the door. Bought a couple pairs of pants that were on sale for the black Friday weekend. They have a great selection of clothes and some pretty good deals. I would definitely recommend them to anyone looking for quality clothes. I have 4 pairs of pants that I purchased 5 years ago and they are the only ones I wear and they are still in good shape!
Ryan Smith
Large store, very helpful and patient staff with a large inventory of 5.11 products. The store features a wall of patches which is pretty cool and participates in the patch of the month program when you spend over a certain amount.
Changing rooms are available to try on gear and the store had more than ample products to try out and get hands on with. One of my favourite stores to visit in Minneapolis.
David Hendershot
I couldn't be happier with my strike pants. I've used and abused them for over two years and they are as good as new. They are the most durable pants I've ever had. Last weekend I got them stuck in my bike chain, this would have shredded any other pants I've purchased. I'm an avid hiker and outdoorsman and I use them on the job as a custodian.
J J
My husband is a walking 5.11 advertisement. Been buying for many many years. Picked up a shirt here recently and when he got home realized he grabbed the wrong size. Took it back the next day. They would not exchange it because it was a sale item. So disappointed. Customer service is dying.
Update: the corporate office made it right. The store should have.
Mike M.
Worst customer service at this location I've seen in a while. Ordered pants on their site for pickup. Within just over a day I am getting emails telling me to pick it up. Ok, I call the store and speak to a gentleman who tells me I can pick up tomorrow. Ok again. In the middle of the night I get an email telling me they canceled it. I get up first thing and call the store. This time a get a female who also told me she sees the order and I'm fine. About an hour later I show up and I'm told it's canceled and now they proceeded to ring me up at full price telling me there's nothing they can do.
UPDATE: Superior customer service from having contacted them online. They got me taken care of. Thank you Lisa Castro and Brian Garrett!
Katrin Hafner
Staff was amazing. Drew Tolliver help me and my boyfriend find proper fitting equipment for our job and school. He was very patient and thorough with explaining and listened to our needs. Very happy with what we left with.
Anthony B
I loved that the store has all your high quality, tactical needs. The staff was very nice and Drew is very down to earth and knowledgeable and good hearted playing with my 3 year old shopping with me, while keeping a good level of professionalism. My son, girlfriend and myself were very happy with the experience!
Bobby Bradley
Great place for your Tactical Needs, picked Up a Good trainer Belt here today and the guys were great with helping me find one that fit my everyday needs Thanks ! Definitely recommend for those who aren’t in law enforcement but still need tactical gear
Mich the Great
Great customer service and selection. It was nice getting the in store experience of their products. I've looked over the website in the past, but enjoyed getting to see and try out the products to see how they fit and what the quality was like. Worth stopping in if you are in the neighborhood.
Scott Armstrong
Quality is all you find here! I got a nice pair of boots for work, a hat, and some BRCC coffee. Professional service!
I can't wait to go back! 👍
Erik Kruse
Excellent quality and knowledgeable employees at this location. Great place if you need tactical gear, or just really durable and functional bags, pants, shirts, shorts, or shoes. They carry patches, socks, and other items as you can see on their website. I love everything I've purchased from 5.11 so it's nice to stop in here occasionally and see what's new. Friendly people will greet you and ask if they can help you find what you're looking for. Love this location!
Donna Tall
Love shopping here!! We have always been welcomed with a smile, staff is very friendly, knowledgeable and more than willing to help in any way they can. I have bought shoes, hats, flashlights, backpacks among an assortment of other things and have not had an issues with the quality of any of my purchases.
William Gustafson
Good equipment. You definitely pay for it . Really hard to buy things at the store when they keep the same hours as most corporate businesses. Really wish they were open at least till 7 for a consumer store. Loss of sales for sure. Terrible hours
Marcia Shoberg
I needed to replace my current steel toe work boots so my husband and I went looking online. We came across 511, then I remembered that a 511 store just moved into a nearby plaza in town. We were greeted by a friendly gal behind the counter, who told us about the labor day sale. Jarrett was friendly and spoke with us about the different models. I tried on 3 different shoes and left with a pair. I looked at the receipt again and thought 79.99 was pretty cheap for steel toe tactical boots, and pulled one out of the bag. I squeezed the toe and realized I got the wrong pair. Jarrett was really nice and was able to recall my receipt since I left it at home. The right ones were only 50.00 more with the sale price. I'm now the proud owner of the 511 ATAC 2.0 Shields. I would highly recommend these boots for anyone who needs a good waterproof, flexible, steel toe boot. Take advantage of their labor day sale this weekend.
Joshua Grover
Great place to shop if you're looking for tactical/practical items. Staff is super helpful in helping you find what you need. Javier and Jacqueline are amazing at answering your questions and really know their stuff! Definitely one of my favorite places to shop in the Twin Cities!
Dan Mc Dowell
Excellent vary of LE and tactical clothing and gear. Superior quality in their clothing, shoes,boots and tactical gear. Well worth making a visit and checking for special sales as well as unique and very interesting events. The store is well stocked and run by a top notch manager and very knowledgeable and professional staff.
Anthony S
Shout out to the folks working the evening shift 7/12/2018, Kami in particular! (Her name was on the receipt and I told her I would do this). The folks here were very friendly, approachable, knowledgeable, and patient. I must have tried on every boot in the store and still couldn’t decide on what I liked best. Both of them gave me their undivided attention while I decided on which boot worked best for me. I was in need of boots for my bachelor party trip and the staff were quick to help me pick out the best choice based on my needs, not the price tag. 5/5 would recommend for anyone and I never give out 5/5. Great job guys and gals. I’m sure I’ll be in again soon!
T
First, they sell Black Rifle Coffee! This is a great Veteran owned coffee company. They sell ground coffee and K-cups. The staff at this 5.11 location/store are amazing! They take pride in their job, know the product line very well, and don’t pressure you to spend money. The store is always extremely clean and well organized. Brian and Julio are great, and very kind! I had the honor and privilege this past year while visiting the store to meet Medal of Honor Recipient - U.S. Army Staff Sergeant Clinton L. Romesha. We had a nice conversation while he sat at a booth “Reuniting After War”, and he signed a copy of his book Red Platoon: A True Story Of American Valor. Again, this is a great store near the Mall of America and the Minneapolis/St. Paul International Airport. Stop in, you won’t regret it.
jay Mcdonald
Stopped into the Minneapolis store to pick up new work boots and EMS pants. Staff was on point with product knowledge and recommendations. Store has an amazing selection. Well definitely be back to check out the Crossfit gear.
Dianna Bard
Did not go in this store,went next door but 5.11 is my favorite place to get great fitting cargo pants, nice blouses,shirts,good quality plus my packing purse so i can keep my gun with me (legally) an not have panic when i open my purse to get wallet or money since it is not seen. Great law enforcement place to get clothing an gear they use!
T Lars
First time visiting 5.11 and was impressed with the selections on the items I was looking at. Bought a pair of EVO 6" side zips, good fit and feel at a good price and going from my always ECCO shoes/boots to the EVO might be good. The young man helping me was very friendly and knowledgeable and was even wearing 5.11 shoes which tells me he believes in the products he is selling.
Will post more later after I have worn the boots for awhile.
Extermination
Great experience! Great customer service! We don't have a store up in Canada but we have off stores that have the brand. It was a great place to see what they had! I ended up grabbing a few things as did my girlfriend and was happy with the price!
Brian Brophy
Really cool store. They have a lot of nice apparel as well as various tactical equipment. The two guys in there working were very nice and not pushy at all. Definitely would go back if I needed some kind of equipment like that.
Isaiah Young
This is the first time I've been to a brick and mortar location for 5.11 Tactical because I was in desperate need of a new pair of pants. Walked in has a polite greeting and then was left alone until I actually needed help deciding, then the guy asked me what I was looking for, he pointed out what I wanted and then asked if I needed anymore help, when I said no he walked away. This is the kind of customer service that is needed when I guy goes shopping for new cloths. Just leave me alone while I look around, that's what is needed for men. This place is absolutely amazing and I will go to this store over shopping online from now on. Ended up getting 3 pairs of pants instead of just one. I would give this place 6 stars out of 5, but because I can only give 5, then 5 stars.
FireFly
It’s a great store. It’s just the guy who was there seemed to be shocked that a female born person. Was asking the questions and was paying for their husbands things. It’s a great place just tasted a bit... weird haha
Hunter Olson
Good management and good sales reps.
Brandon Myers P
Got my backpack, durable and hardcore thanks
Todd Rajek
THE place for real-world professional tactical gear with style. I've been buying their clothing and equipment since 2005 and am thrilled to have a storefront in Minneapolis. Great staff!
Gene
I bought boots here and my first impression was a good one. They let me walk around the store for a while in the boots I was considering without bothering me.
W Scott Kleberg
Hard to beat their quality. New store that is in the process of getting organized and up and running. Very helpful staff, well organized, and some discount deals can still be found.
Brandon “Extended Duty” Lancaster
Great products and options with friendly service. My only issue is that you can save more by signing up for email discounts on their website. Discounts don't apply in store and no savings programs available in store.
Matthew Towns
The store is a great addition to the Twin Cities. Places like Streicher's and Uniforms Unlimited (now Gall's) have been ordering the 5.11 brand for years and now they have decided to sell direct with a brick and mortar store.
The store is nice. You get to see all of the stuff you would normally want to check out first if you were looking online. The store itself is in a busy area of Richfield right off of 494 and Lyndale. So it's kind of a PITA to get in and out of. ProTip: Go early and on a weekday and have your coffee with you.
The staff? Well, I'm 50/50 for help there in the two times I've gone in. In letting them know what kind of holster I was looking for, and for one of their bags you would figure they would know what side the velcro was going to be on to making a draw possible. They did not. So I got home with the holster and went to install it in the bag and it was a fail.
Take it back and there was a slight suggestion that they shouldn't have to take it back because there was nothing wrong. So I asked for the opposite holster to make the draw possible. Because they were out they refunded me the money.
It's not a bad place (everything I have ever bought from 5.11 has been good and I'm sure with a little training the employees will do great.
I've seen comments about 5.11 being a place that survivalists and weekend warriors would love. Well that's not an entirely wrong statement. With that said, there are plenty of LE, EMS and Military that will love this place, not to mention people who work at the airport for some items.
I rate for 3 stars. Prices are fine (let's face it everything is always 75% higher than we think it should be) I can live with it. The location for me is the brutal part. The parking lot and traffic are enough to make me want to stay away. And as a taller and bigger person (yeah I own it) the only thing I can buy are the boots, which are awesome, and some gear.
joshua tall
This place is always a blast! From the music selection, playing in the background, to the knowledge and friendliness of the associates. Even when they are not having a sale, I'll go just to shoot the breeze. Always an enjoyable experience.
Smiggothy
Been wearing 5.11 boots for 5 years now. Have always had foot issues, not being able to find comfortable and wearable foot wear being one but 5.11 has never failed me, can put the boots on from day one, wear them all day till the day they have to be replaced and not have a single complaint.
Dave Domagalski
Great place to shop for police gear or great clothes. Prices are reasonable and sale's staff is very helpful. Highly recommended.
Abdiqafar Nur
Bought a level 3A vest and a couple of more merch from here. Great place to shop.
Kyle Haskins
Only bad thing I can say about 5.11 is, surprisingly, they do not offer a military discount. Other than that, best prices for tactical gear outside of a surplus store I've seen so far.
Alberto Fuerte
Overall good but they should never be out of boots in any size. Been here several times and there is always a shortage of sizes making it difficult to dial in the size that is right for a particular boot.
vince vera
Extremely kind & helpful staff.
No high pressure sales tactics, just patient employees willing to answer any questions, and help whenever they could. AAA+++
Jimmy joe
Was expecting more then clothing with name like 5.11 Tactical.. it feels like a niche that's already filled by so many others... if they get survival type items I'd come back.. not fake wedding rings..
jess hogue
Love this store. Just bought a SOMS 3.0 duffel bag. Totally worth the money. 5.11 is one of my favorites for tactical stuff.
Louis Dennard
Just happened to be shopping in the area and saw the sign for the store! Spoke with one of the managers Justin for about 30 minutes. Very personable and knowledgeable about the products and lifestyle. I can tell this is going to be one of the stores I frequent!
Tom Nelson
Love that they opened a store in the Minneapolis area, I've been shopping 5.11 since they established in 2003 & have visited their old HQ in Modesto, Ca before I deployed. I try to push 5.11 on everyone from co-workers, friends, & family so much that I've been told I might as well sell 5.11 door to door.
Greg M
Great store and great customer service. Love the products they offer, great quality! I will be back for more.
Sandy Stoa
Awesome store. Friendly staff !! It is a bit on the expensive side
Scott Tufvander
Bought a backpack. Will be back for a lot more. This is a really cool shop and the selection is great.
GM Hawthorne
I enjoy going here get my field stuff some lightweight books for hiking and range days it's pretty awesome. Costly but worth most pennies spent here
Shad Holland
Very helpful and a large selection of clothes and accessories. Seems to be most of what it on the website, which is cool. Try and see before you buy.
John Wolter (Therealsoldier11B)
They had great product and knowledgeable staff. I was very pleased with that, but I was super bummed out that I was not allowed to purchase the tactical christmas stocking. I was told that I'd have to purchase $200 worth of stuff to receive the stocking. I'm a professional with 5 kids and a wife.... I can't afford to spend that kind of money so close to the holidays. As a obvious returning customer (ATTAC Storm boots, 5.11 shirt, and jeans I was wearing) I had thought I'd recieve some sort of a deal. But to be told no right off the bat.... That's disappointing and unsatisfactory.
James Wallin
The people that work here are always super friendly and accommodating. Their products are top of the line, high end quality. Highly recommend this place.
Jeff Bogdon
Awesome store, a little high priced for my budget though but if youre in the market for tactical gear I recommend it as a place to check out.
jerred kincaid
Super knowledgeable staff, I came in for some simple items, I got a ton of information on new products as well as customer service to get it in my hands.
Joshua Lee
I got free lunch (papa john’s pizza) the Staff were nice and helpful and the gear was quality stuff. For a first timer I enjoyed it!
Martin Rueda
Sercive was good, nothing extreme to say it was beyond 5 stard but it was a very pleasant trip to the store, labor day weekend deals tho😎 …
CAM Smith
Lots of high end things from tactical shoes 2 tactical knives and everything in between and then some very nice help nice place to visit if you want to see what's out there on the high end of things that's the place I would go
m feiock
Engaging salesman, good selection
Tim Blaylark
Service and price pretty good. Especially if you can't drive out to the other uniform stores.
Army Matt
Employees are very helpful in going over the options. Products are high quality without the price being outrageous.
Logan
Super helpful bunch of guys. Always there to reccomend new stuff, and they usually have some great deals on clearance!
John Haberman
The guys on the Sunday evening shift are really helpful. I was curious about many features of 5.11 products and they answered all my questions.
Desiree “Desi” Rojas
Always had to order online & hope you ordered the right size! Now I don't have to worry about it, can go try on & go
Adam Scepaniak
Easy to shop for the layout of the store, very helpful, and had all my sizes in stock.
Firestone stonefire
cool items! ...very tactical. :)
Shannon Weaver
Good products but high prices.
Jennifer McDowell
Great product. Knowledgeable staff. Super friendly! This group is a terrific asset for our community.
Margie Fairbanks
First time to visit.people working friendly and willing to help you find articles in their other store if not in the Mpls.store.
John Smith
The prices are a little high, but the quality is great. It supplies your tactical needs and/or your work needs quite well.
john leonardelli
Best 5.11 store with most knowledgeable staff
Non Stop hockey
Awesome store and awesome service. Love love love being able to try clothes on and love 5.11 clothes.
Herp ADerp
Always have super cool stuff. But not much for bigger guy sizes on hand and it can be a tad spendy
Steve Admave
Not a lot of sizes for boots they need more inventory
Sam Liu
Clean, well lit store. Always like to attend their warehouse sale.
Benjamin C
Very good store and nice customer service. I will be going here again for sure!
Estraya DVS
Great place if you're into tactical wear and reasonably priced.
Owen Kleberg
Best tactical gear, solid staff and good prices.
Edward Mann
I picked up a nice wallet, Hat, and tactical belt. A very nice place and great staff.
Ching Hung
Nice retail store for 5.11 products. A lot stuff i only see online are at the store.
Martin
All your favorite stuff, finally at a local store. Super friendly staff
Justin Sedlacek
Shopped here online for many years. Excited to have one so close to the house. Great, friendly staff.
Lori L. Fabry
Great prodcts for. Ampong concealed carry. Crossfit my son loves the products
Dallas Picotte
Helpful, informative and friendly staff. Cool store, awesome selection!
Karl Brimmer
Great gear for EDC. Employees are always helpful and friendly.
Joshua Sieben
Great place for tactical gear and same prices as online usually
Ray Attridge
Great customer service. Nice stuff.
Matt Springer
Fun shop. Cool gear. Maybe they could stock/make more holsters?
Mark Rowell
Always a great experience. Knowledgeable, friendly staff
John Allen
Great quality products and friendly staff!
Nathan B
Nice stuff, little pricey. Was put off by the amount of overseas made products.
Drew Narog
Always great service. They have answers to most questions you would have.
Mitchell Noble
Excellent store selling high quality clothing.
Joe Cebula
The guys were super helpful. Found what I needed and got taken care of.
Ray Gee
You going to spend some money but the clothes are durable.
John Ryan McDonald
Ok place, nice jeans. Didn't have a lot of time to spend there
Todd Myra
Love this place- clothes fit great!
Patrick Wagner
High quality gear. Selection was picked over but still was impressed
Kate R
Great service
Jesse Barnes
Nice 5.11 store for all your tactical needs!
MICHEAL OFFICERSR
You never know when you're gonna need a special kind of gear to assist you while doing your thing!
K Hamburger
Great merchandise. Reasonable prices!
Mike Reshetar
Great store, great gear, great service!
Marge Johnson
Very clean and everything accessible, excellent service.
Shallow Hal
Great store. Attentive staff.
Sam Strassburg
Staff are always helpful, knowledgeable and fantastic.
Chris Foreman
Great store with knowledgeable staff
Kyle Olejnicak
Very helpful and friendly staff... This place is the best
GirthX9
It was alr
Nate Heise
Great customer service and products
Ko VANG
Very helpful staff!
craig arth
Nice store with a great selection
Donald Anderson Jr
This place is the best and the staff are all awesome
Bruce Rau
Neat place to shopping for tactile gear
Carter Schultz
Nice people great products
Miguel Pimentel
Love the guys there. Great help.
Spitfire_Pony
Good product, and skilled salesman.
Jim Iammatteo
Great product and great service.
Jake McCalla
20% off close out sale!
Brian Ackerman
Comfortable high quality clothing
Jeff Nagle
Guys in there were real helpful.
Dobie Adam
If you don't buy here, you aren't American
rob A
Great place very friendly staff
Erik Montpetit
Whicked awesome gear.
Paula Willette
Helpful staff.
David Christensen
Always great service
derek michaletz
A must see store.
Chris H
Great selection!
John
So glad 5.11 is in mn
Clare Peterson
Yes!
J Gamm
It was awesome 😊 …
Andy Phan
Friendly service
GAEL BAUTISTA
(Translation) Excellent service, and for this week they have a 20% discount
(Original)
Excelente servicio , y por esta semana tienen un 20% de descuento
Abder Safi
(Translation) Excellent
(Original)
Excelente
petra Mayes
Jacob
Jonathon Nelson
Sharda B