Reviews of Renee Austin Wedding. (Clothing Store) in Grand Rapids (Michigan).
Renee Austin Wedding
1555 Plainfield Ave NE, Grand Rapids, MI 49505, United States
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Information of Renee Austin Wedding, Clothing store in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
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Reviews of Renee Austin Wedding
I cannot day enough positive things about Renee Austin and Eliza. Not only did she help me find the absolute perfect dress, she made me feel incredibly comfortable. From Day 1 she listened to me so well, based on listening to my likes and dislikes she found my dress for me and I would’ve never found it myself!! Plus the store itself is adorable and all the staff and very very friendly! 100% recommend!
We had the best time here! Their selection of dresses was amazing, they were all so beautiful! I’d recommend Renee Austin Wedding to any bride! Paige was absolutely wonderful and helped me find the most beautiful dress! She was so fun and made the experience unforgettable!
I had the best experience at Renee Austin! My bridal consultant Paige was absolutely fantastic! She was such a pro and made the experience exceptional! She was able to listen to my style and picked dresses that matched this perfectly! So happy I came to Renee Austin and would highly recommend!
Trying on dresses at Renee Austin was so fun and magical. Every dress they have is stunning! Their team was super friendly and very knowledgeable. I worked with Paige and went in thinking I wanted a certain style of dress and as I began to try things on, she was able to quickly assess the actual style I would be happy with, pull her own recommendations, and she was spot on–I ended up purchasing a dress she selected for me!
My MOH and I went to several dress shops to look for my wedding dress. Mia at Renee Austin sealed the deal for me. I was never the type of person to imagine my perfect wedding dress so I selected a bunch of different styles and Mia, my bridal consultant, pulled a couple. When I put on one of Mia’s picks, I knew it was the one instantly. Thanks again for making dress shopping so easy!
Renee Austin is the best bridal store in the West Michigan area! All the staff are wonderful and are excited to help you find your dream dress! They truly care about your experience and really make the process exciting! They offer all different styles and sizes, not to mention accessories and shoes to complete the outfit! The owner is also great with any questions or concerns! If you’re looking for a wedding dress, support a small business and check out Renee Austin, you will not be disappointed!
Words cannot express how amazing the process has been so far at Renee Austin. They made buying a dress seamless and made the whole thing about the bride. We got to celebrate, never pushed me to buy a dress, made me feel on top of the world, etc. I would especially like to give a shout out to Katrina. Having a great consultant can really make the whole process that much better. I didn't feel like she was looking for a commission check. I truly felt like she wanted me to buy the dress I loved and made the whole thing about feeling beautiful on my wedding day. She kept me within budget and really listened to what I have to say. Dress is ordered and could not be happier!
I didn’t think I could afford my dream dress, but I made an appointment to try it on anyways. It ended up fitting and there was a sample sale so I got it for in my budget. My stylist was the sweetest and never felt salesy!
I had an amazing experience here! It was fun, uplifting, peaceful AND successful! Paige was helping me out and never missed a beat. She was attentive, listened very well to my wants and wishes and brought me so many beautiful choices! I never felt rushed or worried when I was having indecisive moments, she always reassured me and made me feel comfortable. Highly recommend!
Atmosphere was amazing, great selection of dresses, and super friendly and inviting staff. Eliza is a genius at her craft. She not only helped to make our bride’s day one to remember, but found the PERFECT dress and then made the PERFECT custom suggestion which absolutely sold it then and there. Would recommend her and Renee Austin to every bride 🖤
I can't recommend Renee Austin enough!! I visited another bridal shop first, and considered canceling my appointment at Renee Austin because I had already found two dresses I love. I didn't think I would find another dress I loved more... But I am so, so happy I kept the appointment!
Renee Austin is an adorable shop with beautiful dresses and truly provides the bridal experience, even during the pandemic (we visited in July 2020). I worked with Eliza and she was incredible. She is so kind and really listened to what I was looking for, and was even patient with me when I realized what I THOUGHT I wanted (long sleeves) wasn't going to cut it in the end.
Thank you for providing an incredible experience and a gorgeous dress!
I booked a sample sale appointment at Renee Austin on a whim. I booked the appointment the night
before and my family wasn’t able to come with me. I was so nervous shopping on my own. My stylist
was Katrina and she knocked it out of the park. She made me feel comfortable and supported. She
didn’t hover when I needed time to consider and took plenty of photos of me in the gown so I could
send to my family. I walked out of the salon that day with my dress and am so pleased with my decision
and the great customer service I received.
This is the only stop you need to make when looking for a dress! I made a day out of looking for my wedding dress and went to three different stores in the area. Renee Austin is simply a step above the rest. They have top-notch customer service plus the most unique dress inventory in the area. If you are looking for an inclusive store with unique dresses that really wants to help you feel like the best version of you, this is your stop.
To start, they made my guests and I feel incredibly welcomed (and was the only store to offer champagne, which made this feel extra fun). Eliza was an absolute dream and spent the first 5-10 minutes getting to know us, asking about the wedding, and poking through favorite dresses I had saved on Instagram/Pinterest. She also included one of my bridesmaids (my younger cousin) in the shopping/selection process so she could feel more included. Eliza picked a selection of 5-6 dresses for me to try on and I was blown away with every single one. Each felt unique and like the dress/Eliza had captured a different aspect of me. The other stores I had been to had pretty dresses, but these were just special. Renee Austin clearly prioritizes having a diverse inventory. At other stores I would ask for specific things and was often met with "we don't really have that," but at Renee Austin, they would come back with several alternatives. I also appreciated that there was a variety of sizes to try on. I tried on everything from a size 6 to 22. I'd say about half were too small, the other half too big (so I wasn't only trying on dresses that were too small, which can feel discouraging). In each dress, Eliza did a great job of fitting it so I could get a clear idea of what it would look like in my size. When I couldn't visualize it, she would explain it or pull up pictures of others in the dress so I could really understand what the dress would look like. She also would point out when certain dresses could be customized. This was the only place I went to that offered customizations.
After I narrowed it down to 2 dresses, Eliza and some of the other Renee Austin crew stayed late to help me decide which one would be the best for me. This meant trying them on again with all sorts of accessories. It was a blast! It felt more like I was out shopping with friends than with people I had never met. I never felt pressured to close the sale of the dress, only supported. I can never thank them enough for making something that I was so nervous about such a positive experience. It is a memory that my guests and I will truly treasure.
Thank you Eliza & the Renee Austin crew! You are one of a kind.
Best experience a girl can have while wedding dress shopping! Eliza knows her stuff, works with your budget, while making you feel like super model! 10/10 recommend for ANY girl dress shopping.
I had the most amazing time during my appointment at Renee Austin’s sample sale. I had been to another bridal salon the day before to get a feel for what I like, and I can’t even compare the two experiences! Even though the salon was busy, Rachel, my consultant, was attentive and fun, and made me feel like a million bucks! Even other consultants walking through the salon would compliment what I was trying on! It was such a fun and friendly atmosphere, and there was such a great variety of styles and sizes in dresses. I wish I could go shopping there all over again, and I will totally recommend them to anyone looking for a wedding dress!
This was my third store going to trying to find the prefect dress, and this place was just above and beyond what I was looking for. I told her my vision and she hand picked 6 dresses that were all beautiful, and exactly what I was looking for. The workers there was all nice and personable. 10/10 would recommend
I enjoyed trying on wedding dresses at Renee Austin, I had a really sweet consultant (although I don't remember her name!). I had to bump it down to 3 stars though because they told me that an area of concern would be able to be altered. The boning of the dress was made for someone with a lower natural waist than mine. I was immediately concerned when trying on that it was too high, poking me in the armpits and back, and I knew would be uncomfortable after more than a few minutes of wear. The stylist told me it would be no problem to alter. When I had my alterations done by their highly recommended seamstress, she told me this alteration would be too difficult and would ruin the dress. So... on my wedding day, I was in a lot of pain 2 hours in and basically just wanted to put my pajamas on. It really took the wind out of my bridal sails.
I also feel like the staff was touch-and-go as far as friendliness went. I had a few appointments after purchasing the dress (pickup, fitting, and accessory shopping) and the staff working those times was much less warm than when we were actually purchasing the dress. Usually a couple young women chatting at the front desk not being super friendly.
I loved the way my dress looked, and the pricing was in line with what the dress costs at other shops, but because of the misinformed advice, I hated wearing it for the duration of my wedding.
I would recommend that the consultants do not advise on alterations to avoid disappointment for future clients.
To start, Eliza was fantastic. I cannot sing her praises enough. I came to Renee Austin in late 2019 looking for a wedding dress for October 2020. I wanted Zander in black by Maggie Sottero. It was the sole reason I came to Renee Austin. The shop was clean, organized and the staff was very attentive. I am knocking off one star though. If you cater to plus sized women, I wish that there would be a sample of literally any dress that would fit a plus sized woman. Not to just drape the very small dress over yourself and be told to imagine how it would look. It felt awfully silly especially considering I spent close to $2,300 for a dress that I had to pray looked good. That really killed the experience for me.
Such an awesome bridal shop. They make you feel amazing and help you find something for your style, budget, and timeline! Dre was amazing and did all the work for me so I could enjoy it, then champagne to celebrate! Their affiliated seamstress sure knew how to bustle a dress also!
HOLY WOW! Where to start: Eliza took AMAZING care of us! From the moment we walked into the store to the moment we left, the experience was excellent. Eliza sat down with me and really listened to what I wanted and where my budget was. She did a wonderful job pulling dresses that were what I was envisioning style and fit wise. I ended up getting the first dress I tried on! (We had been to two different appointments earlier in the day and I thought I'd already found my dress but thankfully I was wrong!) Eliza was professional, honest and SO MUCH FUN. She had so many tricks and tips up her sleeve - she was a dress wizard! She truly made the experience so easy and my ladies raved about her after we left. If you're looking for a dress and want an experience to remember, I highly recommend Renee Austin! :) Thank you Eliza! I'm so excited to see my dress soon!
The staff are so kind and helpful. Our consultant, Paige, was incredible. She was attentive and picked options perfectly based on my style. Get your appointment around a year before your wedding, to give them time to order and then you time to make alterations if needed. Price wasn't unreasonable either!
Paige was incredible! She made me feel so comfortable and was so attentive. She found amazing dresses based on what I wanted, and even found a found a few that I would not have thought to try on but ended up loving! I would highly recommend Paige and Renee Austin to any bride!
Had an amazing time today at my bridal appointment! The dresses were absolutely gorgeous and Eliza was amazing. It’s like she could read my brain, she knew exactly what I was looking for and was so patient with us. She made everything so fun and I’m thankful for that.
I had in mind the style I wanted when I walked in, but the dress Mia pulled for me was a DREAM! I couldn’t believe she picked that based on my vision. She was truly amazing!! She stayed in my price range and was great with helping me during the whole process. I didn’t feel rushed or pressured. She continuously asked how I was feeling and what I was thinking. The salon itself is cute and small. It had a very wide selection of dresses. I would highly recommend this bridal salon to everyone.
I had a great time at Renee Austin Wedding! Ondrea listened to my rough ideas/description very carefully and was able to pull many dresses that I liked! I loved the selection of dresses available, even those not in my style were just beautiful. Even though I had a low budget, Ondrea was able to find floor samples for me that were in great condition and fit great too. I thought she offered the perfect assistance (despite COVID limitations!) - she helped me zip and button, clipped the dress, arranged the hem, gave space, fetched a cape for the look, asked good questions (not too many or too few, too) and gave me the perfect amount of time in each dress without rushing or dawdling. She was professional but very kind too and very easy to work with. I had been to two other stores earlier in the day so my shopping party was getting a little tired and cranky by the time we arrived, but everyone cheered up quickly and had great things to say about the experience at Renee Austin Wedding! I was able to call and email with questions and always received helpful answers quickly from all their staff. I'm really happy with the dress I bought from them!! I can't emphasize enough how great Ondrea was and how she really helped me finally feel like I was shopping for a wedding dress.
Didn’t end up getting my dress here:( but it was by far my (and my mothers) favorite stop, and the girl that helped was so good. Also, appreciate that everything picked out was in my budget
Got so many compliments on my dress last weekend at my wedding, and I was so in love with it! Would definitely recommend this shop to find your perfect dress!
I had such a great experience at Renee Austin. The customer service as well as quality of gowns are great. I had an appointment with Katrina and she made me feel welcome from the start. Here you feel like you are getting full attention and not just another person coming in to look for a dress. Katrina made my experience so great. She made me feel very comfortable and made shopping fun. I was very happy with the dress I chose during my appointment, and even happier with my dress on my wedding day. Overall I had a very great experience and absolutely love my dress.
We recently went dress shopping here with my sister and everything was AMAZING! Our consultant listened to everything my sister asked for. She found something in budget, available for delivery in her time frame, and we all had a lot of fun doing it! There was no pressure to buy, but when she did decide on a dress, we celebrated and took our time placing the order and enjoying the moment. I can’t praise them enough! Book your appointment here!!
I had the best experience here! Paige was super attentive and totally understood what I wanted. The employees were so friendly and helpful, and I left with a dress that I loved after only 45 minutes. I found something in stock (shipped in one week) and within my budget.
I had the most amazing experience here! Night and day difference compared to the 2 other places I went. Very personalized and they are very good at listening to your likes and dislikes and pulling one amazing dress after another, after another. Also very good at making sure you get a true feel of what the dress looks like on you even if it's not your size. They are the only place that made me feel like a bride! I love my dress so much!
I had the best time at Renee Austin! Eliza was so amazing, and made the whole process just a dream. I cannot recommend this place enough! The selection is amazing, I was able to stay in my budget, and Eliza really helped me find my dream dress. I went during the sample sale and would recommend that to anyone with a tight budget. I can’t wait to wear my dress and will recommend this amazing place to anyone getting married!
Whether you are a bargain shopper or looking for the finest gown in Michigan... Renee Austin is where it's at. Made an appointment to try on some wedding dresses. I had a very tight budget of $500. I was very upfront about my price range and wasn't super sure what I wanted in a dress. The young lady who helped me was so patient and kind. Not to mention had all kinds of ideas for me. She brought me several different dresses to try on. I fell in love with one of them, it was my dream dress! Better yet, it was just over $400! So under budget AND what I wanted. My experience was exceptional. Very nice dress shop too. So modern and clean inside. It really makes the experience better in that kind of environment.
This review is incredibly delayed… but better late than never, right?! First of all, I’m a Covid bride. We cancelled 2x and finally rebooked our FINAL wedding. Renee Austin was my second dress shop the first time around, and I had the BEST experience. First of all, the selection is fabulous, so many designers, styles, and sizes, and the women who work at this store are unicorns - all of them! They make you feel so welcome and beautiful, are mindful of budget and don’t push it, and they make it so fun. Fast forward 2 years from when I bought my first dress, and changing our wedding date from May to November, I decided I wanted a new dress. I went back to Renee Austin (solo) and I had the BEST time with Paige. She honestly made my day and was SO helpful!! I walked out THAT DAY with my dream dress in hand, and will be forever grateful to the team at RA, and Paige for her amazing support that day. RA is the cream of the crop when it comes to bridal stores - if you’re even hesitating scheduling an appt, don’t - just DO IT - you won’t regret it! Thank you doesn’t cut it… but THANK YOU Renee Austin, and Paige!! ❤️
Love love love this place! Paige did a great job helping me find my dream dress. She was conscious of my budget and picked the perfect dresses for me to try on. She never made me feel pressured to say yes or try on any dresses I didn’t like. Eliza checked us out and took my sizing and she was delightful as well! Beautiful shop with an awesome selection. They take their safety protocols seriously and it felt comfortable and safe: Couldn’t recommend them more!
Such a wonderful experience! I have to be honest, I was not looking forward to dress shopping much at all. I walked into Renee Austins and immediately felt comfortable, everyone was so kind. My now wife had already bought her dress here and had a wonderful experience, as did one of my best friends. I had an idea of my style and explained it to Andrea, who was helping me. She was wonderful. I was in and out in about an hour! My kind of shopping! Andrea was so kind, she never made me feel as though I was a different bride because my soon to be spouse was also a bride. She even went as far as to check to and see what my wife's dress looked like to make sure they were not to close in style and that they fit together! What a wonderful business and beautiful people. Thank you for making my dress shopping experience fun and special!
Love this store, it is easy to communicate and they are so willing to help. Eliza worked with us. She is amazing! She spent time fitting each dress and accessorizing when appropriate. Her enthusiasm and desire to help my daughter find the dress was notable. I highly recommend all brides go to Renee Austin!
If you are looking for a bridal salon that focuses on the bride look no further! Eliza took the time to truly know our daughter, listened intently, and pulled dresses that were perfect in every way! Our daughter went in with a "very rough" idea of what she wanted but came out with the perfect dress! Eliza has such a beautiful energy about her, is exceptional at her job, and made the entire experience fun and memorable! We cannot thank her enough!!
I had such a lovely time at Renee Austin. The shop is so cute and the whole experience felt very personal and special, exactly what you want when you're shopping for your wedding dress.
Katrina was an absolute dream to work with, very friendly and helpful. She helped me try on all my dresses and clipped them so I could actually see what I would look like on the day.
I am so excited that I got my dress here and had such a wonderful experience! My family also had a great experience as well.
This place was incredible! As soon as I walked in I felt very relaxed. I worked with Mia and she was extremely friendly and knowledgeable. I showed her a few pictures of dresses I was looking at and explained my style. She went back and grabbed 4 different dresses that were all perfect at first glance. I’m a size 6 generally, but dresses typically run small and she grabbed a size 10 (which was the size I was wearing at David’s bridal the day before). She helped fit me to each dress and each were absolutely beautiful. I ended up going with the 4th dress I tried on and even walked out of the store with the dress as it was a part of the sample sale. I mentioned how I was looking at veils too, Mia immediately went back and grabbed a PERFECT veil that still showcased the details of the back of my dress. At the end of the appointment we walked out with a dress, earrings and a veil with shoes that were ordered in.
Anyone looking for a dress, I highly suggest visiting Renee Austin. The knowledge and care the staff members have is amazing. They really put care into it and listen to what you are looking for.
This dress shop is beyond 5 stars. I've went to a few other places where the service and selection/style of dresses did not compare at all looking back on it. Elisa was the sweetest person that we could have ever worked with. She truly listened to everything I had to say and gave me ideas beyond what I could have imagined. The second dress that I tried on had it all. The team at Renee Austin made me feel so confident about my choice. The body positivity that they project was such a sweet touch to how the dress made me feel. I literally felt the most beautiful there. Thank you so much to Elisa and the team. They were so accommodating to me and my crew and even let us in early that morning since we were traveling out of town. We loved you guys!!!
I went into Renee Austin about 6 months ago and had the BEST experience. The girls there are the perfect balance of professionalism and friendliness 😍. I worked with Eliza and she was absolutely incredible. I didn't even have to look at dresses, she did all the work for me (which I wasn't expecting, I'm a pretty picky person and love to browse lol). I literally loved everything she brought into the dressing room. And everything she brought in she kept within my budget and made sure to tell me what the cost was before trying the dress on, which was super nice. The whole process was simple, easy and took a lot of stress off of my shoulders. You can tell they really have their brides experience in mind when you go there. I would 10/10 recommend 🤗
This is my first review ever online but I had to write this.
Summary: Renee Austin's got good selections at reasonable price, Mia is amazingly sweet and got good eyes. Go here.
It was a weekday morning and they weren't so busy. Mia sat down with me and asked what silhouette I liked, my budget, and timeline. She brought several fit and flares and few completely different types just so I can try them on (and know for the rest of my life my dress is the right one lol). The dresses she found for me were just under my budget and in stock so I didn't have to wait months for the designer to make to order (I had less than 4 months.) With tax and alterations considered, the dress I chose ended up being the best choice I could make.
The store is clean and neat. There are a lot of dresses but not overwhelmingly where you can't even check what they look like. Wedding dresses look so different off the rack vs on you, and I am glad Mia picked out according to my requests. Other shops tried to sell me the ones over my budget and tried to push the line, hoping I'd fall for that. I'm happy with my choice, thank you Renee Austin Wedding!
Renee Austin was my first (and only) stop in my search for "the dress." I would start this out by saying I'm not the "typical bride." I've never been someone who's really into weddings, but my dress was really important to me. I was able to book my appointment online for the upcoming weekend bright and early on Saturday. The store itself is so cute and chic. It's got such a unique, personal style which was really refreshing and something I really valued in my experience. There were plenty of dresses, but it wasn't overwhelming. They have a great selection of styles that would suit any bride. The woman who helped me was an absolute gem. I would not have found my dress without her. She helped me into every dress, and offered excellent advice along the way. She (and the rest of the staff) really provided the personal touch that is missing at larger bridal stores. I ultimately ended up trying on close to 15 dresses, but it was lucky #3 that I just couldn't get out of my mind. I had such a great experience at Renee Austin, I felt cared for and attended to the entire morning! It was everything I was looking for, I can't wait to pick up my dress!
Awesome dress shop!!! I worked with Katrina, who helped me find a dress I absolutely love and in my budget! There was definitely no pressure to buy a dress the first day I was there, and I ended up coming back a week after my initial appointment to finally purchase my dress. Every employee that I interacted with at this store was friendly and helpful. Working with Katrina was great - she was attentive and especially helpful with ideas for minor modifications to my dress. I strongly recommend both this shop and working with Katrina to anyone looking for a dress!
Eliza was a DREAM!! I had the most inviting fun time trying on wedding dresses. Eliza was so knowledgeable, so helpful and picked up dresses that fit me perfectly to a T! Please go try on dresses at Renee Austin!! 10/10!!!
I had the most perfect experience finding my wedding dress at Renee Austin. The shop itself is so chic and all of the staff were friendly, helpful, and made me feel like the most important bride there. Mia was incredible and understood my vision I think better than I did. She nailed it! I ended up buying the first dress I tried on which was one Mia hand selected for me based on what I told her I liked. I knew as soon as I tried it on it was THE dress. Most importantly, it was within my budget! They have a beautiful selection of dresses to fit all types of budgets and are more than willing to work with you to find you something you love and are comfortable with. I cannot recommend this place enough!
I cannot day enough positive things about Renee Austin and Eliza. Not only did she help me find the absolute perfect dress, she made me feel incredibly comfortable. From Day 1 she listened to me so well, based on listening to my likes and dislikes she found my dress for me and I would’ve never found it myself!! Plus the store itself is adorable and all the staff and very very friendly and make you feel so welcome! 100% recommend!
I had THE BEST experience shopping here. I came in with mom having no expectations about what I'd find for a dress - I'd been feeling "meh" on the whole dress thing. We worked with Eliza and right from the get go, she honed in on what I like and would want to try. It was like having your best friend there shopping with you but only offering positive and upbeat feedback. She never led me in any direction but still helped me make my choice. She was so engaging and fun to be around - really everyone who worked there is. It was truly a fun shopping trip, and I never felt an ounce of pressure (as a covid bride, that's a big deal). I can't recommend this store enough!!!
Just bought my dress here a couple weeks ago and loved the experience of dress shopping here! I enjoyed that I could tell my stylist (I so wish I could remember her name now!!) what I wanted and she would go and pick dresses for me- I had gone three places before Renee Austin and picked out all the dresses I tried on, it was a nice change up in my opinion.
I REALLY enjoyed that no one was pushing/pressuring/guilting me into buying a dress and that my stylist gave us some time to be alone- she wasn't sitting/standing with us the WHOLE time like at some other places. Super refreshing!
I had tried on about 50-60 dresses by the time I came here. I was worried I would never find a dress but they have a wonderful selection of dresses- I think almost everyone would be able to find their dress here.
We popped some bubbly once I said yes to the dress and it was just a lovely experience! I'm so glad I ended up coming to Renee Austin- I will forever recommend this shop! Thank you!!
I had an absolutely WONDERFUL experience at Renee Austin! I had booked my appointment in advance so I had an allotted time slot but never felt rushed. My consultant, Jana, was amazing. She listened to my vision but also recommended other dresses that would look good on my body. One other thing I really liked was that the consultants attention was solely on me during my appointment. She wasn't checking people out at the register or helping other brides at the same time (which I had happen at another salon).
When it came down to making the dress decision, I couldn't decide without trying on one more that was at another store. Jana understood and never pressured me into buying the dress right then as some consultants will. So, my group and I drove to the other store, tried on one more dress, and headed straight back to Renee Austin to buy the gown that I fell in love with. Jana welcomed us back and had me try on my dress one more time to take pictures. She even stayed a little late to accommodate us coming back. I cannot say enough about my experience I had at Renee Austin. I know not everyone will find their dream dress there but it's definitely worth making an appointment. You won't be disappointed with the service!
I cannot say enough good things about Renee Austin! It was the first place I went to look at wedding dresses and it was the last! Jana who helped me was amazing! I told her what I was looking for but after trying a few, she asked me to keep an open mind and I ended up finding the most amazing dress that I would have never pulled off the rack on my own. The shop is so cute and everyone is extremely friendly, helpful and kind. Definitely come here first!
If you are looking for a wedding dress, this is the place to go! I had set up multiple appointments around town to look for my dress, and Renee Austin was by far the best experience! Emily totally understood my vision, and even recommended other styles that she thought would look good. She was very professional, non-pushy, and overall just a joy to work with. She even ordered a dress that she thought I would like to try - and it ended up being the winner! Don't waste time going elsewhere - these girls are FANTASTIC!
I went to three bridal salons in Grand Rapids and Renee Austin was by far the best experience. Everyone went out of their way to make us feel welcomed, comfortable, and worked with me to find out what style of dress I wanted (because I didn't know going in). It was probably my favorite experience of wedding planning so far! I worked with both Eliza and Mia and they were both lovely and so helpful. I would go out of my way to recommend Renee Austin to everyone— for weddings, formal events, etc.
Eliza made my day so special! I went into Renee Austin Wedding with a budget and no clue about what kind of dress I wanted. Eliza walked around the store with me pointing out dresses and picking out a few of her own that she thought I might like. Unlike some other places, she warned me about dresses that were over my budget so that I did not try them and have my heart broken. When pulling dresses that might be a little over budget (maybe by a grand or so) she would ask me first if I wanted to 1) Even see the dress 2) Try it on. When trying on the dresses she made sure to clip me tight, fluff my train, and let me see the back of the dress. Sometimes she would step away, allowing my mom and I to discuss our feelings on the dresses. Eliza was so good to me, when I wanted to go back for my 2nd appointment (to pick out my dress out of the 2 I narrowed it down too I called the store to specifically make an appointment with her. I FINALLY SAID YES TO THE DRESS! When all is said and done, they sit you down and explain the contract in detail so when you sign, you know exactly what you're agreeing to. I highly recommend Renee Austin Wedding & Eliza for a memorable experience!
Disclaimer: I don't have my dress yet (as it takes time to be ordered) so I am hoping that this process and fitting goes as smooth as the first!! Fingers Crossed.
Renee Austin was a wonderful wedding gown shopping experience. My consultant, Jena, was attentive, personal, and professional. She was very helpful in the dressing room, and made me feel extremely comfortable while changing. She also listened to what I wanted and pulled dresses that were very close to my style, and educated me as to how the dresses could be altered to match my wedding gown dream! I would definitely recommend Renee Austin and thank them for such an amazing experience!
Out of the three bridal shops we went to in Grand Rapids, Renee Austin was far superior to the others, in selection and service. Eliza was great at picking out dresses based off my original picks and in my price range. I didn't want to spend more then $1000 on a dress and didn't have a lot of time before my wedding, and was amazed at how many options she brought me. Eliza was very welcoming to the small group that was there with me, including my brother (which another shop would not let him past the front door). Since I live out of town, they were able to ship my dress to me in Utah. Highly recommend!
BRIDES, COME HERE FIRST! Best experience I have had since I began planning. They are excellent to work with. I tried a couple other dress shops before Renee Austin (RA) and was beginning to get a little discouraged. I did not feel as pretty as I thought I should. I made an appointment at RA and that all changed! I am not even exaggerating. Give them a price point, tell them what you are looking for, show pictures, and they will bring out all sorts of beautiful gowns that fit your needs. If you feel uneasy about what the gown will look like after it is altered, they clip it in just the right spots, giving you a very clear picture of what it will look like on your wedding day. The manager is such an amazing woman, their staff is so helpful and involved, Eliza (sp?) was the sweet girl who helped me. Highly recommend!
I LOVED Renee Austin! Katrina was so great, picked out dresses in the style I wanted, and gave honest, unbiased opinions on how I looked. She did so great. She picked out a few “wild card” dresses that I may/may not like and one of those were the one I picked! I wanted something super simple and elegant, and she did great! I would HIGHLY recommend this store. They are not pushy and truly listen to the customers. They have great insight on what works!
I had the best experience at Renee Austin; the other two stores in the area my group and I visited were good experiences as well, but Renee Austin blew everyone else out of the water, from the staff to the dress selection. My consultant was Katrina, who was so sweet and bubbly and really made the appointment something special. She did a wonderful job getting any accessories and picking out the right veil to make the dress complete; she brought to our attention elements of the dresses we might not have picked up on. I knew that Renee Austin had my dress, so I made a follow up appointment to make my final choice. I was so happy with everything at Renee Austin: top notch service, classy, the best dress selection, and all while still remaining budget friendly.
I just recently purchased my wedding gown from Renee Austin. I thought I knew exactly what I wanted at my first appointment but after trying on a few dresses I wasn't sure. Emily was my consultant and she was patient, kind and so easy to work with. I didn't end up finding my dress during that appointment. I went back by myself and had Emily again, she suggested a dress they had on loan and I fell IN LOVE! It was the one. Even though I was "alone", I really wasn't with her by my side. I purchased the dress and they had no problem accommodating me to bring my mother and future mother-in-law back right before they closed to try the dress on for them. Highly recommend RA for your dress shopping experience. Wonderful and knowledgeable staff and adorable location!!
I bought my wedding dress and have now purchased a couple of bridesmaids dresses at Renee Austin. I could not be happier with my experience so far. The owner Maggie is so creative and her taste is top notch! Every single time I visit the store there is more and more beautiful dresses!
Each of the associates is respectful and takes time with you. I am not a size 2 and have never felt like the store was not for me. I would recommend EVERY bride to check out what they have to offer, especially if you would like a classy, timeless, and quality wedding gown!
My daughter and I drove in from out of town to go wedding dress shopping. We had heard about Renée Austin, but could not believe our eyes! We were lucky enough to have the owner Maggie help us for the day. Every one of our needs, concerns and wishes were met. At one point Maggie had To step away for a moment, and another staff member Jana immediately jumped in to assist. I had no intention of buying my mother of the bride dress that day, but after seeing the beautiful gowns in the back, I asked if I could try some on and ended up walking out with two! (I can always wear one to a black tie event!).
This is such a wonderful time in the my daughters life and we were so happy we could find the perfect dresses that would add to our special event. At every appointment, it was if the staff was just as excited for the big day and even told us to send them pictures. Thank you Renee Austin for making this such a fun and memorable experience! I can't wait for my younger two daughters to get engaged so that I can bring them back to the store !
I could not recommend a bridal store more! Jana and the rest of the Renee Austin team has been so incredibly helpful with choosing my dream wedding dress. They are kind, creative, and really take into consideration what you say and quickly understand and adapt. I have never been happier with my experience with them and will continue to recommend their services to all future brides/bridesmaids. 5 stars and thank you ladies so much!
I had Eliza as my consultant and wow... I could not imagine a better experience. This was my first appointment to try on dresses... I was very nervous and she was incredible. This boutique made me feel at ease with lots to choose from. I walked out with my dress! Thank you Renee Austin and Eliza. So thankful for you during this experience!!!
Renee Austin was the best experience. First, the shop is SO BEAUTIFUL, clean and dresses galore.
Secondly, shopping to me can be so stressful and the consultants went above and beyond to make sure I was always happy and comfortable. My girl was so knowledgeable and insightful and really took her time to show me all options. She offered me options to help compliment my figure, and as they weren’t ‘my’ initial choice, I ended up LOVING them! I’ve gone to so many other bridal shops and I’ve always felt pressured or that they weren’t listening and or helpful- this was the opposite feeling I got at RA.
Lastly, it’s a one stop shop. Bridesmaids, mother of the bride, alterations , veils, jewelry, shoes shoes and did I say gorgeous shoes!? For me the convenience and being able to see the “complete” look is so ideal.
Eliza was the best!!! She pulled dresses that I would not have thought of for myself and am amazed by her skill. She pulled several dresses that could have been the one, but finally settled on a winner. I'm super petite and most consultants would do their best to clip me into large dresses, but she had serious skills of clipping me into these dresses so I could get the real effect. I had my mom and few friends with me and she made the experience amazing. My friend that was with me made an appointment with Eliza for her own wedding because she was soo good. I'm so grateful for her guidance! Thank you.
From the moment I walked it the store I had an amazing experience. The staff was warm and welcoming (especially on a VERY COLD winter day). As soon as I walked in I was greeted by my consultant who took me back to the bridal area, we talked about what I was looking for and got started. She was so helpful and knowledgeable about the dresses and what they had. She wasn't pushy like other consultants I had before. I was able to find my PERFECT dress and couldn't have asked for a better experience!!! The owner and all the consultants helped make it a very memorable day. Any bride looking for a great place with friendly staff and awesome atmosphere I highly recommend!
Mia was so professional and knowledgeable!! I showed her one photo and she brought out dresses that fit that look PERFECTLY and all within my budget. This place listens and delivers. Highly recommend.
My daughter bought her wedding gown here and it was a marvelous experience. Eliza, our stylist, could not have been more friendly and accommodating. It made shopping for a gown into a very special experience for both me and my daughter.
Had a great experience searching for my wedding dress. The staff was super helpful and knowledge. I didn't know what I was looking for and my stylist kept pulling dresses that had characteristics that I liked and was eventually able to find the perfect dress for me. She did not pull anything over my budget which I appreciated.
Renee Austin was the best. Rachel was so kind and helpful and knew exactly what I was looking for. I never felt rushed or judged or pressured at all. I had a terrible experience at some other bridal salons, so Renee Austin was a breath of fresh air. All of the girls were so sweet and the store is amazing. I found a dress I loved thanks to them!
Found my dress at Renee Austin quite quickly the first time I visited. I was very happy about this since it can be a long and daunting process to pick from a zillion dresses at other shops.
Emily, my bridal consultant was very good at eyeing my style. I ordered the dress in January. In July I went in for the first fitting. The manufacturer made a mistake on the order and the dress was too short...and too close to the wedding to be altered.
(Stay with me now, there is good reason why I gave Renee Austin five stars. I would give more if I had the option).
Emily stayed with me 2.5 hours after her shift ended on a Thursday night. She helped me find another dress right away. The very next night, Emily called me from her cell at 8pm (Friday night, mind you) to tell me she had straightened everything out with her bosses and they would let me trade my first dress for the dress of my choice in the store.
This was NOT Renee Austin's responsibility as it was the manufacturers fault for screwing up the order. They went out of their way to make sure I was more than thrilled and not stressed out.
I now have a dress that I love and believe is a better fit than the first! Emily emailed and called me promptly about all my inquiries and she even handpicked jewelry she thought I would love. All-in-all, I bought my dress, shoes, earrings, veil, and necklace from Renee Austin. I couldn't be happier.
Best part? Emily. She rocks - if I was an employer I would be trying to steal her away. I have never had such service and understanding from an individual staff member, and from one company as a whole.
I HIGHLY recommend you look for your wedding dress at Renee Austin.
IT’S ALL ABOUT THE EXPERIENCE!!! I’ve tried them all and Renee Austin continues to be THE BEST. Renee Austin Wedding’s service is consistently professional, sincere, classy, and helpful. I couldn’t have imagined finding my wedding dress or bridesmaids dresses anywhere else with as great of an experience! Renee Austin is known for being a high-end designer salon, but comparing to other GR-area salons, Renee Austin has higher-quality dresses for the same price (if not less)! I wouldn’t recommend anywhere else to go for all of your wedding needs! Thanks so much Emily and Allison!
Although I ended up not buying my dress from here I just want to say how awesome they were. Rachel was amazing and so fun to work with. She picked so many styles and then some after figuring out what I really liked. Highly recommend this place, and Rachel especially. ❤️
Had such a great time here. Katrina was great in helping me find my dress! I loved her knowledge of all the gowns and how I could alter each one. I never felt pressured to pick something and she listened to all my input about the ones I tried on. Definitely recommend coming here!
The store is so pretty. The dresses are unique & beautiful. Jana was my bridal consultant & she made me feel so comfortable & was so helpful. My budget was small, but she still helped me find my perfect dress at the perfect price. I highly recommend!!!
I would absolutely recommend going to Renee Austin for your wedding dress and bridesmaid dress needs! I had an amazing experience. Knowledgeable and friendly staff. Katrina did a wonderful job helping me find the PERFECT dress and jewelry. Their preferred seamstress Litsa did a STUNNING job altering my dress. She is truly talented! Overall had a really great experience!!
My experience at Renee Austin made me feel like an actual bride. The staff made me feel welcome and listened to what I was looking for in a bridal gown. Eliza helped me, she was amazing. She was extremely accommodating, funny, and made it an overall fun experience. Thank you!!
We had a wonderful experience searching for the perfect dress for my daughters wedding! Eliza was amazing! She totally connected with my daughter on her vision for her dress! Wonderful customer service and would highly recommend Renee Austin !!! We said yes to the dress!!
Loved the experience I had here! Called the day of and they were very willing to get us in ASAP. Told my consultant (Mia) exactly what I was looking for and she gave me many options and stayed well within my budget.. Even pulled sample sizes so I could take home the day of! Came home with my dream dress and all the workers were so warm and excited for me when I said yes. Thanks for making me feel like a bride!
Maggie and her team are the best in the business. My sister came in from across the state and was provided the red carpet treatment. The Renee Austin team helped her find the best dress for her and made the experience one of a kind. I would highly recommend visiting!
I had a Bridal Appt on Sunday and Eliza was fantastic. Picked out the bridesmaid dresses and had a few ideas for my dress. Made an additional appt for Tuesday. Eliza also assisted me. I told her my concerns and we grabbed a few more dresses. The first dress she pulled and within 10 seconds I knew it was the one. I had tried on over 50 dresses combined and finally had the "this is it" moment. Eliza was great! Thorough and kind!!! I would recommend Renee Austin to everyone! Thank you so much Renee Austin!!!
This store was above my price range and I didn't have an appointment. I looked for a minute and started to work my way back out of the store when Mia caught me. I explained these dresses were too much for me, she offered to show me some sample dresses in the back I just had to wait for her to finish up with a client. I am so glad I did! The first dress I tried on I fell in love with. She still had me try on some others.(I felt bad because I didn't have an appointment, but she said she had the time) long story short I found the most beautiful dress for me and all thanks to Mia! I recommend talking to her she's really good at what she does and takes the time to really help
The women in my family have use both their wedding and occasion shops to find wonderful Exquisite dresses. They've always had success in finding something both beautiful and unique. If you're looking for a dress that fits either one of these criteria I would highly recommend Renee Austin occasion and Renee Austin wedding.
As the mother of the bride, I can’t say enough good things about Renee Austin. My daughters and I stumbled upon the boutique by accident and we stopped in without an appointment the day after Christmas. Jana who I believe is the manager and also a bridal consultant, had another client appointment when we arrived. We didn’t expect personal consulting services since we didn’t have an appointment but she had Trisha help us so we wouldn’t have to be completely on our own. We never would have guessed that Trisha was not a formally trained consultant because she was awesome! She listened to my daughter, was extremely patient and helpful to my daughter as she was trying to decide on color, design and style. Trisha did a great job helping my daughter ultimately decide on the right dress that met all of her criteria including her budget
Renee Austin is a boutique that sets itself apart from other bridal salons by providing personalized service, asking the right questions of the bride, and listening very carefully to what the bride wants.
This was the first boutique we visited and we ended up cancelling our other appointments because my daughter’s experience resulted in finding the wedding dress of her dreams at Renee Austin.
I had an awesome experience with Renee Austin. I came in and fell in love with my dress! Katrina and the other staff were great to work with - super friendly and were eager to answer all of my bridal questions. I would highly highly recommend to anyone!
Amazing dresses, atmosphere and all around great shop! Highly recommend! My friend found the perfect dress here. They did an excellent job helping her. It was by far the best shop we visit in GR!
Could not have been happier with my experience at Renee Austin. The girls there were lovely, helpful and so sweet. Dresses were beautiful, of course. I found my dress in one appointment. Will always recommend them.
Found and bought my wedding dress within an hour there. Katrina was the absolute best. Beautiful selection of dresses with modest price points. Would definitely reccomend! Thank you for making it an enjoyable experience!
This place is amazing, not only are the consultants incredibly helpful and kind but they have the perfect amount of dresses and there's no way you could walk out of there not finding one for you! I went to six total bridal stores and this one was by far superior to the others. 10/10 for Renee Austin, so happy about my decision :)
The staff is seriously so kind and helpful, they're so great to work with. I've worked with Emily, and Jana, and they were both so sweet and made me feel comfortable and beautiful. The dress selection is absolutely stunning, it's defintely my favorite place I've shopped!
What a wonderful experience at Renee Austin! Every staff member was so friendly. We especially loved Katrina who really took into consideration my style and the wedding venue to help chose the perfect dress!
Renee Austin was AMAZING! I have had the best luck there out of any of the other bridal shops I have visited. Alyson did a great job assisting me...she made me feel comfortable, found exactly what I was looking for and was very attentive! Emily was there too and she was wonderful.
I HIGHLY recommed this place to any brides!!!
Eliza was incredible!!! I had the best experience and found my dream dress. The quality of dress here is insane.
Ondrea was amazing! I told her what I was looking for and it was like she read my mind! The third dress I tried on was the one!!
They also had a wide range of try on dresses in larger sizes if you’re worried about not fitting into the sample dresses
Eliza was great! Her customer service was super genuine and she found me the perfect dress within minutes! They have a great variety of dresses for any bride.
Lovely store, great aesthetic & walked in to find a welcome sign with my name on it. I really appreciated the warm welcome until I was told we would have to wait for the current bride trying on dresses to finish even though we arrived right on time for our scheduled appointment. While I thought this was totally fine.. later on when I was trying on dresses I was shafted by another bride and pretty much was put on the back burner. I brought three friends with me because my grandma couldn't attend, my future mother in law couldn't attend due to the weather and my mother passed away three years ago. I think the brides who had "adults" with them were treated with more respect and were heavily attended to. But because I was just with my bridesmaids I was disregarded as business. Example: The bride before me was trying on dresses and was between two dresses and they put veils on her, compared with various belts, asked to have her stand on the pedestal etc. I never had a veil placed on my head, belts were only placed on me because the consultant seemed to not have clamps and I never once stepped on the pedestal and at the end of the appointment it was already being used by the next bride. While trying on dresses the consultant didn't help me into the dress. She handed me the dress to put on by myself. When a dress didn't fit she just told me to put it over my head and when it wouldn't go past my hips she just belted it as a quick friends and told my friends and I to "imagine" it. Luckily I spotted another dress that another consultant was suggested from across the room ( that my consultant totally said wasn't for me) ....I know it is my dress. I then requested for it to be brought over to me and my consultant reminded me that is wasn't my size...while I was still wearing the other dress that was bunched around my waist...and then held it against my body and again told us to "imagine it." My consultant was completely disinterested in helping me solve this issue. I was looking at my wedding gown while trapped in a gown that was bunched around my waist..but don't worry...we'll just put a belt on it. I sincerely apologized for having wide hips and not being able to fit into the dresses I told the consultant that I needed to try this dress on and would try it on in my home state, because I knew it was the perfect one for me. She should've known it was the perfect one for me because a previous dress I tried on at another shop that I showed her was made by the same brand and was a similar style and I loved it. Regardless....my consultant told me she understood but dutifully reminded me that I should purchase from them. I will not be purchasing from there purely based on the poor service and disinterested behavior my friends and I received. When I ran out of dresses that I picked she sent me on my way with no recommendations and did not write down any information for me, didn't give a card or anything. I will not be returning to purchase my dress but I'm so thankful I saw my dress from across the room....as an update I just received a lovely voicemail from my consultant apologizing for my experience. That was a very sweet gesture and I of course accept their apology and think it should be noted that reached out to me.
I went to Renee Austin because I knew they carried a specific designer I wanted to try. Not only was the whole staff super friendly, but Jana who helped me was so awesome! I told her what I was looking for and I ended up picking out my dress! It was a great experience!
My name is Paula and i was helped by jana who was super helpful and kind. I procrastinated in getting my dress and i found exactly what i was looking for. I had an idea of what i wanted but she also gave me some ideas outside of my comfort zone which helped make my decision easier. They prices are budget friendly and vary. Overall the experience was awesome and i would definitely recommended them to any bride!! Thanks ladies for all of your help :)
Great bridal shop. Our consultant went above and beyond... and my daughter finally said "Yes to the Dress!"
My sister and I came in without making an appointment - sort of last minute situation, and Maggie helped me find exactly what I was looking for!! Within 10 minutes, I had the perfect wedding dress!! Truly a great experience, and I was amazed that they could fit me in and find exactly what I wanted in such a short time!! Thank you!!!!
This place is amazing! They practically read my mind, I bought the first dress that I tried on (after trying several more). They were very helpful, they even had champagne! Best dress shop we went to, and very reasonable prices.
I bought my wedding dress and veil here and they were very friendly and helpful throughout the whole process! I used the seamstress they recommended too, Sewing Cinderella, and she was wonderful!
Found my dress here! Eliza was super helpful! I would recommend her to any bride to be! She helped me find a dress I never would have thought to try that I ended up loving!
Customer service was fantastic!!! Dresses are stunning, had no problem finding a homecoming dress there, and they also had beautiful prom dresses. Cannot WAIT for them to open their homecoming/prom dress store! Cannot emphasis how amazing the customer service is!!
Loved the team and my experience at Renee Austin! I highly recommend setting an appointment and letting them find your dream dress!
This is the best store I have ever shopped in for a dress. Within minutes the staff had found the perfect dress for me. They are wonderful to work with and reasonably priced. I will definitely be back. Highly recommend.
Purchased a special occasion dress here and was so impresssed! Maggie, the owner, was beyond helpful and they had a beautiful selection of formal dresses. Highly recommend!
Amazing place. Our consultant was Andrea and she was INCREDIBLE!!!!!!!! Great selection of dresses. I highly recommend this place to anyone wanting a personalised experience for their shopping.
Absolutely amazing staff! I just picked up my dress today and throughout the whole process the staff was so helpful and great to work with. I am so happy with my dress!
If you want an excellent selection of beautiful gowns and staff ready to spend time assisting you in finding the dress of your dreams, this is the place for you. Love my dress!
Mom and I took our daughter and her entourage. Patient, no pressure salesperson. She found her dress!
Made an appointment work for us for the same day we walked in. Our consultant was AMZAZING. Wish I would have caught her name, spunky blonde girl. Thank you SO much!!!!
Dresses are beautiful. My daughter had the best bridal experience
This place is amazing! They were friendly from the start and definitely put in an extra effort to show you different styles and options for both the bride and bridesmaids
Awesome and amazing service and dresses
Staff is super friendly and helpful! I ordered my dress last month and am very excited to see it!
Excellent experience with great customer service and absolutely beautiful dresses! Found my dream wedding dress 👰 …
I'm a man, I was just here to wait for ladies to finish trying on their bridesmaid dresses. They looked happy, no one yelled at me. This place seems like a winner.
Wonderful experience here! Everyone was so accommodating and friendly. Nice variety of dresses as well.
My absolute favorite wedding dress shop in GR...
Best customer service
Beautiful dresses
They made finding my dress easy and so enjoyable. Amazing women!
A wonderful experience!! Paige helped us and we could not recommend her more!!
My daughter found her dress here. Very happy with service and selection.
Beautiful dresses..and very helpful staff! My daughter found her dress!!!
Had another wonderful experience shopping for a dress. We don't even waste our time going anywhere else. Thanks ladies!!
Staff beyond outstanding. Extremely attractive to the brides vision of what she is looking for.
The sales person was very helpful and knowledgeable. She asked questions to make sure what we wanted.
Great staff. Nice selection of dresses.
Quite a selection. Prices are reasonable. Daughter found what she was looking for quickly.
Had an amazing experience here shopping for my daughter's wedding dress and our bridesmaid dresses.
Wonderful customer service and beautiful dresses!
Many wedding and bridesmaid dresses poor selection for mothers.
Wonderful selection and top of the line service. I wouldn't go anywhere else in GR!
Beautiful dresses and wonderful staff
Amazing staff & beautiful bridal boutique!
Very friendly, outgoing, helpful! Great selection!
Was very please they have great customer service
Staff is Amazing! So much Fun!
Very nice, very helpful, and they are knowledgeable
We need a larger variety of dresses!
Had the perfect color dresses!
She found the dress!
Beautiful selection and very sweet staff.
Everyone is so nice and helpful!
So incredibly helpful and kind!
Very good consult
Very friendly staff.
Beautiful and professional
Fantastic and beautiful.
Wedding and prom dresses
One word- ELIZA. She truly was an amazing bridal consultant! She made me feel comfortable, seen, and knew exactly what I wanted. She was the one that actually picked my dress out that I bought. She was so kind and sweet. I highly recommend this store and her especially 🤍 …