Reviews of Canada Goose Boston. (Clothing Store) in Boston (Massachusetts).

Canada Goose Boston

225 Reviews

83 Comments

Clothing store

800 Boylston St, Boston, MA 02199, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Canada Goose Boston, Clothing store in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of Canada Goose Boston

Sunday

11 am–7 pm

Monday

11 am–8 pm

Tuesday

11 am–8 pm

Wednesday

11 am–8 pm

Thursday

11 am–8 pm

Friday

11 am–8 pm

Saturday

11 am–8 pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Saturday

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Reviews of Canada Goose Boston

Kathryn Moore

It's a good thing I wasn't actually trying to buy a coat when I visited the store because literally NO ONE helped me when I was looking at different styles nor when I finally actually was able to get a sales person's attention, they didn't actually know if they had the different styles I was looking for in the store and talked as though they were bored and didn't want to be there. This is a luxury brand store, in an area in Boston that is surrounded by other luxury brands. You would think the level of professionalism and customer service, especially for products that are higher priced, would be up to par. If you're a shopper who is going in knowing exactly what they want and the size they want it in and you don't mind just doing it on your own, then this store is fine. The only reason I am giving it the stars I am is because at least the products were clean and organized. But seriously, do better.

Fran McKinnon

Service was so good here, everyone was team Canada Goose! Thank you for all your help. I love my new jacket. Just beware if you buy a new style, the side zippers have TWO pockets in there. You’ll think you lost your keys for two days :)

Nico Lee

Thank you to Megan, Willie, and V for helping me out. They went above and beyond to find a sold out vest for me. They are professional and caring to their clients and their customer service skills are A+. If you have the chance to stop by, make sure to ask any of them for help. They are always wiling to make sure their clients are taken care of.

Johnny Bernard

Nice place. A black lady ( in her early 20's) helped me with finding a good size for the lodge jackets.

Abizer Khairullah

Great store. Friendly and helpful sales people. Tried the 'cold room', with a parka as a unique way to test the protection from the jacket. Liked a few different styles. Only downside is the pricing. But I guess, you get what you pay for.

Rosa Figueroa

Very helpful, great customer service. The sales people there actually help you find what you need. Great experience

Evandro Pina

I was having a hard time finding the right coat and the employees at this store went above and beyond to help me find the right option. They were extremely patient and worked with me diligently the entire time. Kudos to Meghan B and the rest of the team at this location. I will be back again for certain

Jonathan Catlin

We stopped in recently to have a look at the expensive coats we see so many people wearing. We'd assumed that Canada Goose was more image than anything else - how can a parka justify a $1000 price? Now we know. There are so many thoughtful details built into these products, and they are built to last. They fit beautifully, too. Our impression of the store was very positive. First, the customer service was outstanding. We were helped by Xiaowen. We told her we weren't buying coats that day, but she took the time to show us every tiny feature of each coat we asked about. She explained where they were made, how to care for them, and told us about monogramming options. She went in the back and looked for alternate sizes, suggested other options based on our preferences, and took just as much time and care with our friend (who was buying a hat) as she did with us. Also, they have a Cold Room. It's basically a walk in freezer with big windows and an ice sculpture in it so you can take a picture for Instagram. It also lets you feel how warm your Canada Goose coat is! Very smart idea. We walked in as skeptics, and waked out vowing to buy coats in the near future.

spencer guerschuny

Some of the reviews state bad staff. I had a pleasant experience. I think people assume just bc they are buying a 1000 dollar plus jacket they deserve extra special attention. Buy your jacket and leave no one cares you spent 1000 on a jacket. The sales team is just there to inform you and get your selected color and size. Thanks for helping me pick out the perfect jacket for my mother!

Danny Quynh Lam Ong

Great friendly staff. Bought a Chelsea Parka for my wife on 2/14. Awesome

Jason Loeb

So much to choose from in this store. The service and experience was amazing working with Laurent. He went above and beyond making sure we had the right clothing for winter. Thank you

Shawn Thornton

I had a very nice experience. At first I was not sure what I was looking for so I just wanted to browse. After being greeted I was left alone to look around. When I was ready, I was able to find a staff person to assist me. They were a great help and patiently answered all of my questions. There was great coordination with the back room to see if they had my size in a particular style. The sales person did not always have to leave me to go check. Since I am the type of person who does not like to try on clothes (or outerwear) in the store, this was pleasurable (and the cold room was awesome).

Baihui Yu

I have a very wonderful experience in this store with Sales Andrew’s help. Andrew give me many excellent recommendations about the size and although at last there is not my preferred color and size in stock and I need to order online, Andrew also helped me tried again and again, more than ten times. At last, he is very handsome and patient guy and this is a very perfect experience:)

Anastasia Estes

Unbelievably GREAT customer service! I came into the store very upset due to the the poor condition of a recent delivery order I had received from CG, and the employees at the Canada Goose at Copley Place were extremely helpful, pleasant and understanding! They apologized profusely and found the item I purchased and helped me do an exchange. 10/10 would recommend- they totally changed my mind about "canceling" CG!

Adam Smith

Absolutely love everything from Canada Goose, but this review is for Megan, who helped us try on every coat in the store. She was so patient with all our questions and helped us pick out the perfect jackets for Fall. 5 stars for awesome staff!

Hammer Time

All of the sales associates are super helpful! I had a couple of small rips and tears in a vest that I have had for a few years that I have totally abused. I brought it in to the store and the sales women warrantee the vest and sent it back to get fixed no questions asked. Well I was in the store I bought a new vest the sales woman helped me pick out the proper size and helped with a cool color.

Rachel Morse

It was super busy when we went in on the second weekend of September. However, William was aware of us as soon as we walked in - we had done our research before hand, and happened to be in town from Maine this weekend and felt it was important to try the coats on before purchasing. William was efficient, friendly, and helpful. I appreciated his time and the friendliness of the rest of the staff. While other reviews mention going to Saks or elsewhere for better service, I can't imagine any improvements, additionally we discovered by purchasing at this location we were given a complimentary garment bag - which Saks and other retailers are not able to provide. All in all, I've never been more excited about winter!

Paul Freedman

I like Canada Goose coats very much. It is the warmest coat I have ever owned and very functional. The retail location is a good starting point as you can see the different styles and sizes. The people there have good product knowledge and are friendly.

Prakash Gupta

I mean why is there a waiting line for a clothing store even when there are no people inside. Canada Goose is very high headed as compared to the quality of clothes they sell. The staff inside the store also behaves as if they are doing you a favor by showing you around the store. Half of the times the store is out of stock for the model that you are looking for, and they refuse to inform you when it will be available. Moose Knuckles sells better parkas at the same price. After visiting the store, I honestly can't understand all the hype around it.

Jalal Hindieh

Very nice boutique, I’m writing this review specifically to thank Candis for her nice work at the shop, she was very helpful and nice and helped me find a great piece that I was looking for

Monica Welling

Loved our experience all around! Our sales guy (Jamaican) was super nice, attentive, and not pushy. He was helping lots of other ppl, getting me multiple jackets without attitude and decided to buy it there vs online because I liked him so much! Thanks!

Myles Kierstead

Walked in to the store. First thing I see is a handsome young gentleman named Angel. Not only was he an excellent help but he was also very nice and personable. The product is amazing and I was sweating buckets in the cold room because their jackets are so warm. Hunnid💯🙃🍭✅ …

S Bobby Gerjarusak

The average rating of 3 should alarm the store. Perhaps they think the jackets sell themselves? The service was poor period. Guys, go to Nieman Marcus or Bloomingdale's for better service. Things don't stay hot forever. Once everyone has one it will be just like Polo.. And just like Polo, you get sick of the logo and want to rip it off. By then the sales ambassadors will be applying for jobs at fast food chains.

D. DaRosa

This location is one of the best I've been to. I own numerous amounts of Canada Goose merchandise, and am very pleased with the latest styles!! The sales associates and brand ambassadors were very helpful and attentive during my visit! I will be back to purchase another. Officially a loyal customer!

Miguel

I really liked the experience everyone was very nice. The employees asked me if I needed help once I walked in the store. The only issue was that there was beanie that was worn multiple times and they didn't have any more of the beanie in the same color. The hat is still ok. We also got free Voss water and yes Voss dose taste better than tap water I have no idea why y'all are complaining like what I said employees are nice and useful.

Nick Ayer

Overall, it was a pleasant experience. Upon walking in, there were several employees waiting to help you (if requested). The store was clean and well kept considering how many people were in there combing through the items. I had a few questions for one of the employees who was more than helpful and knowledgeable of their product and I’d definitely would go back again to this location because of his sales approach. I’m not sure what the others are complaining about based on the reviews I have read at this location but I do suggest going down for yourself and see what this location has to offer. If you are there to actually buy the product or show any particular interest, you’ll get the help you seek.

Ben Arakelian

The employees were outstanding in helping me find the right coat with the right fit. Double checking for certain requests upon certain products, I ended up purchasing the chateau parka and it was well worth the investment.

Tim Moore

Boston location is only 4 stars. NYC store has more assortment, variety and options for 5 stats. Brand and quality of goods are 5-stars. Knitwear is very impressive too and highest quality/design. I was one of the first 20 people in the store on grand opening day on Black Friday 2017 and appreciate the brand quality for durability and technical features. Bought a great medium-weight Hybridge Perren Black Label jacket in November that I can use 4-5 months each year. As well as the Vancouver Hoodie and Galloway sweater.

Ben Rawitz

Canada Goose and their store is all about authenticity. What’s more authentic than testing their winter jackets in a room that’s below zero. Their staff is very friendly and can answer all questions you have. Everyone that comes in feels like a true vip. Quality in everything the brand touches

Kaitlyn

My husband got me a jacket and I was unsure on color. When I went back the staff was helpful in allowing me to try on additional colors. It was already purchased but they still took the time to assist me.

Daniel Meewes

Went to the Boston Canada Goose store. Was helped by Meghan and she did a wonderful job helping and remaining patient while my wife tried on every jacket in the store! Thank you so much!

Richard Guo

Very good service. I came in during rush hour and each customer service representative were serving 2-3 customers each and handled things very well. I ended up buying two coats.

Daniel Wang

Long wait to get inside with limited selection for men. Tiny space. Staff is nice and attends to your needs. Cold room is fun to try out!

Jennifer OConnor

Extremely friendly sales people. They helped a clueless southern woman find the perfect Boston jacket. Definitely pricey, but since I own zero heavy jackets, this should last quite a long time.

Erika McCarty

Charlie was super helpful with style and fit recommendations, and Roxanne was great with explaining the warranty and return policies. I’m actually excited for winter so I can wear my coat!

Cindy Mcnamara

Honestly I can't express what an exceptional shopping experience I had there! Everyone is so pleasant and more than helpful! Even leaving the store they thank-you for visiting!

karina leblanc

Love my shelburne parka. Keeps me warm and dry.

Masha Smith-Realmuto

I had an amazing experience at the Canada Goose store in Boston. Willie helped me find the right winter Parka and he was very friendly and gave me good advice on which jacket I should get.

Vanessa Hubing

Amber was so sweet and welcoming despite us just trying on things for size. Amazing store

David Williams

Totally marvellous. Akeem and his college were super. They reserved the coat for, and when I went back it was still on reserve. In the end I wasn’t sure, Akeem spent his time with me, till I found the coat I was happy with. So when I got back to England Akeem had sent a thank you card, thanking me for choosing Canada Goose.

Birgit

We were very impressed with the friendly and professional way we were treated by the staff. Thank you Meghan B. for your advice and your help.

Masha Smith-Realmuto

Had a great experience at the store today. Akeem and Willie were so nice and sweet and were very helpful. I highly recommend asking for them when you come to the store.

Jennifer Zoubok

The store offers a wide variety of merchandise and the customer service here is impeccable. Willie Rodriguez went out of this way to make sure that my problem was solved. Thank you again!

Malick

Very nice staff. I was looking for a coat to order online but I wanted to look for my size first, and Angel was super useful

michael massoud

Bought my handsome a bomber jacket and he loved it, great service

Amar Patnaik

An over priced brand with poor in store service ; good product quality though but check out North Face a few hundred meters away to compare quality before you decide to spend that +1000 bucks