Reviews of L.L.Bean. (Clothing Store) in Baltimore (Maryland).

L.L.Bean

414 Reviews

191 Comments

Clothing store

925 Rose Ave, North Bethesda, MD 20852, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of L.L.Bean, Clothing store in Baltimore (Maryland)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of L.L.Bean

Sunday

11 am–6 pm

Monday

10 am–8 pm

Tuesday

10 am–8 pm

Wednesday

10 am–8 pm

Thursday

10 am–8 pm

Friday

10 am–8 pm

Saturday

10 am–8 pm

Popular times

Sunday

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Monday

10
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Tuesday

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Wednesday

10
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Thursday

10
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Friday

10
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Saturday

11
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Reviews of L.L.Bean

Chanpen Tee

There are 2 storey store. The store is nice and clean. It's well organized. I like their decorations. Their clothes are good quality. The staff is friendly and helpful

Spiral Tote

6May2022. Five stars is because of the service I walked in after making a phone call for a product (it was waiting for me at the counter as the CSR said it would be)the phone call was amazing the check out customer service was amazing first time ever visiting this place if I need to come back definitely coming here just because.

richie

The only store in Maryland located in Bethesda. People works in this store are nice. They were treat you super good and they appreciated you as a customer. Thank you and definitely coming back again.

Mary Postma

I just received the therapeutic dog bed I ordered. It is nice however I was not able to properly stuff the bolsters. I have small hands but not small enough to do what was needed for this task. I suggest that the price of this bed should cover installation of the bolsters. Great product poorly delivered.

Karine Rafferty

I usually shop online for LL Bean clothes, but I do go to this shop occasionally. The staff is friendly, the clothes are well organized and I usually find something on sale too. LL Bean clothes last and I truly like the fact that you can return clothes etc within a year of buying them.

janicefazio

Gabby was so helpful when we arrived looking for a gift for our daughter! She took a lot of time with us and showed us around the store. Thank you, Gabby! We made several purchases because of you!

Mugurel Laicas

Quality materials, nice designs but overpriced at prime retail locations. $75 for a flannel shirt? Common, you can get the same exact one for $29 at the Outlets

CeeJay Pilot

Was not rushed or badgered by customer service; great selection of winterwear; high quality merchandise that LL Bean is known for; far more reasonable prices than REI; checkout was smooth and efficient.

John L

This LLBean store is typical small than others I think, very limited selection of camping and hiking stuff. Had to go to REI around the corner.

Abeer Ghamdi

Very dear store to my heart ❤️💔. Used to be my mom's favorite place to purchase so much stuff for Autumn and Winter 🥶❄️⛷️🏂⛸️🧣🧤🧥. …

johansen2004

Gabe here helped me find what I needed. Great sale price for the holidays for a pair of sandals. I have something to look forward too. Good prices, great prices and friendly staff!

H Greenjeans

Who doesn't love L.L. Bean!? This store is pretty large and in a great location. I was looking for life vests early this summer and they were the only ones who had anything in stock. The staff are always super friendly and helpful. Your best bet for parking is in the garages. First two hours are free.

Nick Zanin

Helpful staff while we were buying a kayak and tubes. They got a few kayaks out for us and answer her questions. Then they left us alone to sit in them and try them out

Alan Nelson

Great service and selection. They even took my gift certificate my mom gave me from 2005. That's right almost 15 years later they still honored a gift certificate. And now I have a nice new raincoat. Thank you LL Bean.

I.E. Xam

Great for clothing coats boots for the outdoors. Not cheap but high quality. Great service.

Johnny Entremont

Horribly busy and crowded shopping center. Love the L. L. Bean store. Great selections. Staff is friendly.

Vicky Pohlen

Customer service here is top notch. My only wish is that they had more tall sizes in-store for trying on!

John Couillard

Always been my favorite outdoor clothing brand. Love that it's more of a North East brand 👍 …

willie gluck (Commander Bozo)

Good selection. Can tell if an item is available on the website. Helpful staff.

Janice Temple

Great prices on quality cotton, linens and natural fabrics. Nice selection of functional clothing.

I came in a couple weeks ago and bought a flannel and a coat that is perfect for our Maryland winters. The employees were kind and the store itself was well organized. My nephew has been trying to take my new flannel for himself, so today I called in to order him one for Christmas. The service over the phone was amazing, Ximena was incredibly patient and so sweet. She helped me pick a flannel and ship it directly to me! I look forward to returning soon!

Laura Fox

They charge postage for returns. I stopped using LLBean several years ago because the quality had become shoddy. I recently used them again and liked the items I ordered a great deal. However I needed to return something that didn’t fit well, and was charged postage. That makes mail ordering difficult.

Elia

Good choices of outdoor clothing with colors and prices better than REI

Nicole Jefferson

They closed the one in Columbia and I was sad but this location surely made up for it. I was impressed by the selection and they had two floors. I didn't see an elevator, I am sure they had one...hopefully. On the second floor there were more items for ladies and there were shoes. I only bought. Keychain of the duck boot. I was looking for boots but they didn't have what I was looking for today. The staff was very friendly

David Record

Very friendly and helpful staff, don't usually post reviews about stores, but definitely deserved one.

Donna E.

Tho it's disappointing that the Tysons Corner store closed, the folks at the Bethesda store were super nice and helpful.

Sacha Place

They did not have a very wide selection of sizes.

Tom Koppel

Service was awesome and they had what we wanted. What more can you ask for? Person at the front of the store sent us to the right department and person at the department knew her products. As good as Nordstrom.

Julie Grosch

Jackson was amazing in locating a cashmere sweater for me and shipping quickly for my birthday! He was so upbeat & professional, and I so appreciated the amazing customer service he gave me! Wonderful store!! I highly recommend shopping at this LLBean location.

Spencer

shopped here for an upcoming trip, amazing service by Carol and the products are always the best quality. They made sure everything we got was purposeful and spent a ton of time with us getting all the things we needed!

David Pittman

Very attractive store and well laid out for shoppers. Staff is friendly and helpful. Convenient parking. We were there shortly after Christmas so they didn't have all merchandise in every size, but the sale prices were good.

Gedalia Walls

Good product selection. Their prices are on the upper end, but the quality is excellent. I recommend being patient for specials and deals if you can wait for it. Staff at this store is exceptionally friendly, patient and very helpful. They are also very easy to find!

Marc

I've been buying online and going to LLBean stores, for about the last 40 years. I was only too glad to see this particular store go up only 20 minutes from where I live! A their stores are just as good to shop in in person as to buy online from, and this one in Rockville, MD., is no exception!! Great service from whoever offers help, or who you ask help of, and they'll hold stuff for you or order things for you depending on whatever you'd like them to do! Great place!!

Robert Achtmeyer

My only complaint is that this store is too small. LLBean had great outdoor clothes, tools, shoes and boots, everything. Their return policy is amazing and they totally know their stuff.

Tommy Gladnick

There is a great selection here and the staff is very helpful. I couldn't decide between two pairs of gloves, and the sales associate was kind enough to look up the insulation rating of both pairs to help me make my decision. This place makes me want to take up hiking or snowshoeing as a hobby just to justify wearing all of the cool clothes in the store.

Barry Lyons

Great service. Wonderful well made clothes and other assorted items. Worth every penny. Every LL Bean clothing, whether jackets, shirts, boots have lasted for years.

Jan B Gavin

On the first Sat. of operations the store was crowded. I thought how can I shop in this mass? I first looked for cords. My husband's size was not on the rack. In a second an employee approached and asked if he could help. In a minute he had my husband's size from the back. Two more different types or styles were offered. A second employee stood by the changing room door to assist in my husband's selections. We ended up buying three pair.Then I suggested we look at shoes. My husband wanted boots. Three employees helped us. We ended up buying a pair. This happened with other items and at checkout. The employees were beyond great. Who ever trained this crew sold a ton of stuff for Bean. Better than the E-site. My congrats.

Augusto Cangahuala

First time at a LL Bean store. Good overall experience. Two floors and lots of great clothing options for outdoor clothing. Unfortunately they didn't hve my size in the bean boot I went to look for so that was a little disappointing. Other than that, definitely a good addition to the Pike and Rose selection.

Samuel Satterfield

Two stories. Lots of merchandise. Great addition to Pike & Rose area.

TC Calloway

Right across the street from REI, is LL Bean in the heart of the Pike and Rose real estate wet dream. Good outdoor clothing and gear, great service and pretty high prices. You get what you pay for.

Joe Mathis

My absolute favorite clothing brand. Wish they still had a store in Columbia, MD, but don't mind taking a trip down to this store. Pretty good selection on two floors. As with all L.L. Bean stores, the staff is very helpful and polite.

Amy Marston

We like ll bean products because they last forever. Big needed a bag for camp, and we decided to invest in something better than a cheap bag that might fall apart. We were met by John, who showed him the whole array of colors online, just in case he liked one better than what they had in store. He also helped pick just the right size. Thank you!

Christine Nunziato-Bonenfant

Two efficient, kind, and honest sales people helped 3 of us try on clothing with much patience. Thank you for keeping your dressing rooms open.

Martina Feliciano

Love this store. Great customer service. No empty shelves. Love it. Definitely go back, Definitely recommend to family and friends.

Kambiz Shoai

Great addition to the Pike & Rose area. Great selection, easy floor plan, and an even greater staff that is ready and willing to help. Michael was very nice and helped me with picking out a coat while chatting about how much he loved working for LLB. Can’t wait to go again!

Julian Cabezas

This is a great store in Pike and Rose for LL Bean. It is a large open area with a large footprint and plenty of open space. This location has plenty of current featured pieces of clothing as well as any camping or outdoors equipment you may need. I very nearly bought a duffel that was red with grey straps because i'm a fan of the brand. Unfortunately, i did notice that if you tend to err on the size of medium or large, there is very limited availabilty. This is most likely because most consumers fall in this size range, but it would just prompt me to just pass by the store to visit and really treat this as a step to measure quality and texture before i purchased on line. If you are tactile person and like to try things before you buy them, i recommend coming here, but be warned that you may be out of luck if you wanted to purchase or try many items that are sized medium or large. It could also have been due to the fact that i was here shortly after black friday shopping and supply of inventory is limited. I would come back to visit and hopefully availabilty is not a recurring issue. tldr; if you love the LL Brand and the quality they continue to offer, you may be better just purchasing online.

Briana Wagner

First time in this store was pleasantly surprised at how great it was - friendly, helpful staff, plentiful dressing room, fun classic rugbys, snacks and chocolates, all kinds of hardware and bags, mud room mats, dog toys, boots, yetis, etc. Large and spacious... parking little challenging.

Erin Cadwalader

The layout was easy to navigate and the customer service from Terri was fantastic. She was knowledgeable and really helpful.

Mary Ashland

disappointed they did not have the shoes I wanted on display. tired of buying things on line that don't fit properly or look good and then you have to return them.

It's an LL Bean, which to say is predictable in their offering, variety and price. Beautiful store in a great location but it's still just LL Bean.

Archie Minix

Great store / wonderful customer service!

Paul Jones

L.L. Bean is 100% better than REI. Reasonable prices, great products, and staff that are helpful and pleasant! This has turned into our go to store!

David Kelly

Sales dude was totally helpful in getting the last pair of ladies small sunglasses that were in the wrong box. Made me so happy that I bought a hat. parking is squirrelly if you go at the wrong time of day. Thus all the valet signs ......really ?

Yvette De Leon

I love l.l.Bean. I said across the street at the Hilton canopy and decided just to take a walk in and see what they had. The store was really organized. unfortunately I will have very limited time and wasn't able to browse as much as I wanted to.

Pam Koppel

Great store. Everything is neatly displayed. Employees are always helpful.

Czarlite Ricasa

You can get your soles replaced for bean boots at the cashier. $39. They send your boots to Maine for the repair. I bought new hiking boots from upstairs for while I wait for my bean boot repair. The assiocate was very friendly and offered to help without asking and helped me decide in a pair. I got LL Bean hiking boots.

Eric Lemke

Service was great, what I was looking for wasn't on the shelf. The team member went to the back and brought one out but wasn't the right color they brought out 4 more in different colors. Outstanding effort from everyone.

Edward Schaefer

LL Bean overall sells some nice things. But the store only sells a fraction of them.

Ray R

Beautiful store & helpful staff (as is customary for LL Bean customer service :)

Sean Vincent

Staff is helpful and friendly like always. Scored a couple of great deals from sale racks. Highly recommend.

Scott Schroth

Kinda bland, more an L.L. Bean clothing outlet than an "outdoor store." Having been to HQ up in Maine (which is well worth the visit) this store was honestly kind of a let down.

Shawn Bruce

I recently visited to purchase some boots and the guy that helped me out was incredibly friendly and helpful. I ended up needing to get a wide, which wasn’t available in store, but the employees were great to help me.

Khoi Nguyen

Huge store with plenty of selection

Charles Bourassa

Nicely laid out. Smaller than Tyson's store, but well stocked. Very helpful clerks. Located near REI and lots of other shopping and eating places. And a park.

cesar p

I bit expensive but they were very helpful

Miles Fawcett

The selection at this location is not nearly as good as the this location. Other than shoes have not been able to find items. I used to only but LL Bean but my sense is they have not evolved and I now spend far more time across the street at REI..

Shankar Kulumani

One of the few stores in the DC area. Staff was friendly and helpful. They don't have all items in store but are about to easily order

Andrew “Buddy” McLaughlin

An outdoor themed casual clothes store that plays Gin Blossoms radio on loop always walks a fine line between being a conventional retail establishment and coming off as a surreal walk through a movie set for a low budget high school singing contest.

Joel Shields

Large store with great selections. You can find some good deals if you look around. Parking is tight so get there early.

Zach Jorgensen

Always friendly and helpful. The store is beautiful and knowing ll bean stands behind every product I buy is incredibly comforting.

Richard Dassing

Very helpful staff, as usual. Easy exchange policy. Love shopping here.

Gabriel Gualteros

What can I say it's L.L.Bean if you are looking to purchase items you know the quality the value and the availability I suggest to do most of it online parking is limited prices are medium to high but you get what you pay for enjoy

Jason Jones

Nice store. Great goods. Customer rep was cranky despite my charming personality.

Jeffrey Kahn Blackman

love this store! didn't think I'd like it as much as REI but i think it's better for everyday clothing

Moshe topas

Ordered a napsack for my kid and they gave me a discount and delivered it to me! Really happy with the customer service and their product warranties.

Frances Borosage

Great store set up! Very friendly and helpful staff. Located in a fantastic area

Felicia S-S

LL Bean quality. Not enough staff at this location. No one asked if I needed assistance while I was shopping until I went to the counter to make a purchase.

Denise Lorenzen

Enjoy shopping at this L.L. Bean. The staff are friendly and attentive, and it even has a women's petite section.

Roderick Branch (Roddy)

I enjoyed the vibe of this location... Just go and experience for yourself. Lots and lots of stores/restaurants to pick from.

-Donna

Imagine ... finding a 2-story LL Bean right here in Central Maryland! Love it! Great store, great selection!

Anjali Phukan Chatelle

Nice stuff, and they were very helpful. but a bit over priced - but my teacher discount helped!

Rita Spence

I'm not a fan of this brand, however, this store was clean. One of the cleanest stores I've ever been in.

Kathy Porter

This is not the largest LL Bean in the area, but it has a good selection of clothing and supplies for outdoor activities.

aarchick19

Excellent help and customer service on the phone and in store. Also, great selection

N. David Tzou

25 percent off everything. Picked up a hydroflask which never go on sale. Parking free at grocery first two hours.

Thomas Rogers

You know Bean's merchandise and quality. Unfortunately you probably won't find what you are looking for. Store is small and not well stocked.

Kate Ortman

Nicest sales people! Very patient with my kids. Tent Tales storytime was awesome!

louis piper

Nice store in a nice location. Fairly good selection of things you would need for your outdoor activities.

Michael Sumrall

A beautiful store full of high quality products and very friendly employees. You get what you pay for.

Spirit Home

Looking for political shirts. Nothing inspiring. Store and people were very nice.

Melissa Chiou

Very clean store. They have classes!

Nick Wulfekuhle

Good clothing. I go here for outdoor-typs fashion. A bit pricey.

John B Ward

Ordered online, exchanged in store. Product not available in the store but the clerk was efficient and kind while placing an online exchange for us. Super grade customer service 10/10

K Palatianos

LL Bean is best quality for the money...true blue New England "un-fashionable" Yankee bargains.

Jess Lee

Great store to shop in now that we are in PHASE II of the pandemic. Great sales going on!

Craig Boke

Nice store! I got good customer service here.

Frank Donovan

The customer service at the Bethesda location is great. They were very helpful and just all around nice.

Chris Rurka

Can't get a good pair of boots here.more of a city outdoorsy store than a real outfitter. Sad.

Rachel G

They had my shoes easy pick up loved it

Marilyn Hoon

I love LLBean but was just window shopping after I saw the prices.

Bree Northrop

Beautiful store and location. Staff was extremely helpful.

Helen Fleischer

Just not the place to go for hats.

Lek Manalo

Neat and very organized store. Customer Service nia great.

Chuck Metcalfe

Nice store, clean and organized with good product and friendly helpful.

kevin hemmis

Well designed store, friendly staff, great products.

A Idris Palmer

Nice selection, good quality and fair prices. Cozy atmosphere.

Darek Czubacki

Really like the products offered. Haven't been disappointed with the quality yet!

Chandler Wiegand

Had great help with getting new shorts,pants, and shirts. Highly recommend.

Michael Levengood

Nice store very clean well stocked

Pr Katz

Nice stuff.... If you're rich. If you're just looking for camping gear, go to Walmart or sears.

jan suit

Nice store, good merchandise. A bit over priced

Happy Ferguson

Time will tell my son's shoes survive! The cutomer service was great

Romka Ryabinkin

Nice to find brick and mortar store that is in such good shape and has great in store inventory

Marc Weber

Had all the styles I liked and sizes that fit me

Usha Ramanathan

Very helpful, friendly staff. Paula is awesome!

Jake McDowell

Great selection for adults, the kids section is a little small.

Siddhant Chakravarthi

Didnt end up buying anything. Clothes seemed overpriced even when on sale

Jannie Scott

Is awesome friendly and very helpful salespeople

George moore

Great place, I don't have to travel all the way to Virginia

Dave Peterson

Great place for LL Bean stuff.very frendly and.helpful staff.

Paul Samford

My first trip to LL Bean. I wish they had stores in Atlanta!

Mike O

Sarah was a huge help with a pair of boots

Leo Schneider

Able to get a wanted Christmas gift for my spouse.

Sara Carlson

Always friendly, helpful. Love this store!

Sarah Mushtary

It was good.

Marc Shiman

An institution. The quality of their products remain excellent

Andrew Baucom

Well stocked. Nice clean place.

David Adair

Nice store, not as big as tysons

Rick

Love shopping here, very friendly staff

Amol Fish

Good selection and high quality products.

David Rollins

The staff are amazing here and go out of their way to help you!

Ron Smith

Nice clothes, expensive, nice staff, parking is difficult

Ben Henry

Giant store. Lots of sales. I just wish there were more stores in Maryland.

Md Nazmul Ahsan

Great location and rich in collection

Kris Juncker

Found water shoes for kid with wide feet!

CALVIN DOVE

Great gear and staff.

Mark Teunis

Helpful staff, but parking was a little challenging.

Regular Guy

Great location, great service, clean.

n904ke

Large store with a large variety. Friendly staff

Claude V. Smith

Perfectly convenient and friendly store.

Robert Williamson

Love the clothes they carry!

Jacob Martin

It’s a great store

chef sed

Great customer service.

purplekitty 96

Y did they change their lifetime warranty

Carol Myers

Nice to have LL Bean close to home.

Hélène delaForêt

Beautiful facility, pleasant team members!

Jane Plain

Clean, open, fantastic service.

Elena Torbenko

Very nice store!

David Stewart

Excellent supply. Great staff.

Neta OGAMI

Obviously reduced inventory, so. ....

Jeffrey S

If you love L L Bean you'll love this place

Raul Gutierrez

Very limited outdoor supplies

Mau-En Lee

Great selection of outdoor gear

Ingrid Fuentes

Durable and lovely!! I love this store!!

Joseph Hillery

Great

Brody Wiedemann

The best

Trisha Gupta

Good warranty on their products

Aruna Singh

I couldn't return the product

dryvette r.

Great service and products

Me Me

Big. Nice selection

Issouf Kone

Welcoming and Very Helpful

Buck Owens

Quality and down right fun!

Celeste E

Love their clothes

Jeffrey Myers

Good products and good service.

Michelle Snyder

Really nice staff!

Almon Turner

Like the Jean's and sweaters.

william lewis

Great outdoor gear

Alphonse MacDonald

Great service, thanks

Przemek Klosowski

elegant and expensive clothing

Scott Kaplan

Nice store

Phelon D.

👍🏽 …

Christopher Warren

Tbd

Rowena Stuart

I found what I was looking for.

Wynn Ngo

Empty

Steven Chang

Two floors

Luis Estrada

Was very good

Franck K. A. JOHNSON

Good shopping

Kristen Schroyer

Only LL Bean store in MD, I think. Was not disappointed. Big store with lots of great styles and sizes. A little pricey, but everything is of really great quality and oh so comfy.

Myrna Rivera

(Translation) A dream of a store, excellent service, variety, there is everything.😃😃😃😃😃 (Original) Un sueño de tienda , excelente servicio variedad hay de todooooo.😃😃😃😃😃