Reviews of Wireless World - Verizon Authorized Retailer. (Cell Phone Store) in Sioux Falls (South Dakota).

Wireless World - Verizon Authorized Retailer

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390 Comments

Cell phone store

Cell phone store

2816 W 41st St, Sioux Falls, SD 57105, United States

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Information of Wireless World - Verizon Authorized Retailer, Cell phone store in Sioux Falls (South Dakota)

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Reviews of Wireless World - Verizon Authorized Retailer

Anthony “Tony” Teesdale

Staff was incredibly knowledgeable, personable, and helpful. Came in with some knowledgeable of what we wanted and were trying to do, and all of our clarification questions were answered accurately and in an easy to understand way. The always lengthy data transfer process was made much smoother due to how personable staff was. Tyler, who helped was good humored, helpful, and pleasant. Quite simply the best experience with a phone store we've ever had. Tyler changed our lives.

Denise Kary

Darrell was AMAZING! Very knowledgeable and pleasant to work with. He really went the extra mile! For me buying a phone can be such a long painful process. But not today! It was actually a pleasant experience. He listened, addressed my needs, and took the time to look over plan and moved me to a more efficient plan. And yes he found a way to save me money. Very impressed! Darrell is a real asset to your company.

brad horstman

Ryan has helped me for years! Ryan has helped me get the best phone and service. Was worried when I walked in to the store and he was not at his desk. I quickly found he had moved to Wireless World just down the street. Will definitely be back for the amazing service Ryan brings to the cellular world. Great addition to your team / staff.

Lacey Mcculloch

My family decided to switch to Verizon for better service in our area. Ryan did an amazing job helping to switch over all phones on our plan, and got us set up with two new watches. We were very pleased with the fast work he did to take care of us.

Brandon Welch

Fast, knowledgeable, and all encompassing service that had us on out way with a smile. Want service that exceeds your needs without being overbearing, then Jaimee is the lady to see! We will be back to see her for future upgrades and additional electronics!

Susie Sorensen

Ryan did a great job helping to get my issues resolved and getting my upgrade completed! It's always great working someone you can trust and that gets things done!

Tonya Pavlis

Darrell went above and beyond to make sure everything was set up properly, he answered my questions and went out of his way to find information that I needed for a discount. He was patient and I did not feel rushed. His customer service was excellent!

Trevor Potts

Just traded in the iPhone 11 for a 14. Got a great trade in deal on my old iPhone. Great customer service- rarely does everything go smooth at a cell phone store and this time everything was great.

Coni Halverson

I had a really great time. darrell was very fun and easy to work with. I would recommend him to anyone looking to upgrade their phone!

J & L Cowman

Hunter was great to work with! He was very friendly and knowledgeable. He took time to evaluate our plan and helped me find the perfect starter phone for my son. Thank you!

Keith Hurly

Josh Rohrbach is the man! Have gotten excellent service from him more than a handful of times and he has even helped me while I was out of the country in terms of getting set up on international service. Makes everything super easy and makes me love Verizon! Thank you Josh!

Jimmy Dickerson

Very awesome experience with these guys. They took time to explain everything and set up my new phone. Definitely recommend to everyone!

Norman Gravely

This young man was a delight to do business with. I will recommend him to others who will need his service. He is a real asset to your business

Travis Ketterling

Griffin was very knowledgeable. I stopped in multiple times before making the decision to trade phones. He was very patient and answered all my questions. Thanks for the great customer service!

Sara Hilmoe

Tyler and Darrel were great to work with. They helped make the daunting task of getting a new phone so easy and fun.

Trevor Conklin

Andrew was quick, professional, and remembered my name from a short meeting weeks prior to my latest visit. Highly recommend.

Jason Rabbass

Tyler was very helpful. He answered all my questions and got me out in less time than I was expecting.

Judith Dykstra

Very helpful. Tried very hard to fix old phone. Gave me options to fix it or get a new one. Nice friendly

Jessica Mai

I worked with Joshua today and he is amazing! This is the second time I've gotten a phone with him. He is very laid back and his customer service mannerism is great! He always goes above and beyond my expectations and always gets the best deal!

Trish Jacobson

Fantastic customer service!! Darrell explained the all the details of the upgrade phone and transferred my phone data. Plus helped me with pairing the phone and my car!! Everyone was friendly and helpful but Darrell was top notch!! I left a very happy Verizon customer!!

Tasha Mortenson

Hunter was so easy to work with! He wasn’t overly pushy on sales, but we still walked out with what we wanted or at least got everything ordered if they didn’t have it. Hunter was friendly and professional and I’d go to him again for help.

Jenna Chaplin

Excellent service! Joe was super helpful and got me set up with everything I needed as quickly as possible.

michael enalls

Ryan did an awesome job and got me hooked up with a new phone quickly!

Nhavottae Smith

Very personable, did a great job communicating by seeking to understand and managing expectations. Learned a lot from Griffin

Brittany Gades

Brooklyn was patient with us and very helpful in transitioning our info. My husband hadn’t updated or backed up his phone in years, so it was a time-consuming, arduous process and she was great throughout.

tuppence Cruz

Griffen always down the tell you what he is doing, also helps you get a good deal. I look forward to working with him again in the future 😀😊 …

Carly

My experience here at this Verizon store was really pleasant. I have a phone that not a lot of cell phone cases are available and Joshua went out of his way to go in the back to find one.

Jessie H

Tyler was very helpful and understanding in the process. We appreciate the support in upgrading our phones.

Missy Knock

Ryan was a great help he fixed my phone in less then 5 minutes I was very upset when I came to the store but Ryan was so nice and friendly and actually treated me like a real person. Kudos!!!!

dusty Foltz

First transaction with wireless world. Was smooth. Followed Revell over from Cell Only!!

Breanna Burklund

Phenomenal service! Employees took the time to walk me through my options and make sure I was squared away entirely before walking out the door.

mark fenner

Excellent experience almost as I walked in. Knowledgeable and patient, actually saved me money I don't like shopping but I had a good time at your stor e

Sarah Drennan

Both Darrell and Griffen were super kind and professional in helping me with a data transfer issue. Over several days they were patient, friendly and truly relentless in attempting to problem solve my phone's issue. I'm so grateful for their approach and their help. In the end I got a new phone at a great price and a very reasonable monthly contract. I am very pleased!

Jennifer Ferris

I despise anything phone related and changing it to a new one. Brooklyn made it so easy!! I will work with her only going forward!

Royal Sonsalla

Tyler was a fantastic help during the upgrade process. I'd give him 10/5 stars.

Danayt Fetwi

He was extremely helpful and the customer service great. Absolutely loved it!!

Brian Twedt

Jamie did great! Very knowledgable - speedy - personable - a resource to VZW!

Heather Broehm

Friendly service in a comfortable environment! Was in an out in 30 minutes with a new phone that fits our family plan.

Aleisha

Couldn’t ask for any better we were having issues transferring a phone number to Verizon from another company he stayed with us even though it took hours and talked us through everything, made the process 100 times better actively helping and trying to help get it figured out.

Zach Ochoga

Hunter was super helpful! He went over, above, and beyond. I’ll go back to him again and again and refer everyone I know to him.

Jill Johnson

We highly recommend Jaime at Verizon on 41st and Kiwanis. She was very helpful and made our shopping experience a breeze 👍 …

Al Mitchell

We had hassle free experience at Wireless World. They found a good deal for us and even helped to set up my new phone for me completely. Would definitely recommend to anyone needing to visit a Verizon store.

Ann Rieger

I had a great experience at your Verizon store. The person that helped me out was Josh he was very friendly he was very knowledgeable and he had me in and out of the store within an hour. He gave me all of my options he allowed me time to think about it he wasn’t a pushy salesman but answered all of my questions on all the products. I would recommend this Verizon store to all of my friends and family and to anyone who is looking for great service for their cell phones. Thanks again Josh I appreciate your excellent customer service!

Bret Halle

Andrew was very professional, helpful and made her new phone purchases easy

Kari Cecil

Ryan was VERY knowledgeable with helping me decide which new phone I wanted. He eliminated quite a few phones based on what I said I wanted, leaving me only a few options which I LOVED compared to giving me the option of 1,000 phones to choose from. He also saved me a couple hundred dollars by setting me up with the Verizon credit card which is awesome!!

Pam Koepsell

Darrell was great! I wasn't aware of all the Verizon deals I had available for my phone and plan. He assisted in upgrading my Mom’s phone as well. Thank you for taking the time to transfer everything over and answering my questions!

Vickie Jacquot

Josh greeted me as I came. He was very helpful in getting me set up with a new phone. I really appreciated his help & professionalism.

nikki swier

Ryan was great! Met us at the door with a smile went over my options for my preorder and my current billing. Excellent service

John Anderson

Service was good. Just wish he wouldn't try to sell me more stuff that I don't need

Cj Seidan

Amazing service. Associate got to know me and made the experience great. Thank you Tyler!

Lori Jaton

Griffin was fantastic to work with. He was so polite, knowledgeable and fun.

Eric Gould

Jeremy Skrenes was awesome. Had him fix my phone gave me a loaner phone. Also honest and up front.

Ramon Brende

Joshua gave me options and cleaned up my account. Saved me monthly costs and I walked out with a great phone.

Susan Mabee

Griffin was amazing he set up my new iPhone from a Samsung in no time.

Carrie Ann Wiese

Ryan went above and beyond to help me and my husband with our phones. I will definitely be back.

Nate M

This is the only place I will go for phones. Joe Meyer always helps me out and offers top notch customer service. I recommend him to everyone I know and he makes sure they are always taken care of!

Nancy Thompson

This was a greatly appreciated no-pressure experience for me. I simply needed to solve an issue I was having and Tyler B was knowledgeable, friendly and easy to communicate with, despite me not really knowing all the right phone and tech lingo! He was not rushed and I was taking plenty of his time. This is my second time at this Verizon store… both times I have had exceptional customer service.

David Alpers

This was probably one of our quickest, easiest, and fastest upgrades! Josh answered any and all our questions. He explained things and offered better/cheaper options. We were so happy with him yesterday that we came back to upgrade our kid’s phone today!

Cindy Ibach

Tyler was very helpful and patient with me learning my new phone. He took the time to show me how my new phone worked. He even stayed late getting my phone transferred over. He explained my bill and how some new apps worked. He is very knowledgeable and super friendly. He is a great asset to your company. I will only shop at that location. The whole staff and experience was outstanding.

Nicole Williams

Great customer service and made the phone buying process quick and easy!

Tanner Castora

I dealt with a guy named Darryl, I thought he was absolutely terrific. Would give 6 stars if I could.

Brad Dumdie

Ryan did fantastic job. Great service!

Tosha Wilde

Store was clean and service was great! Didn't have to wait around.

Kerry Zephier

Great costumer service and got what we wanted. Highly recommend!

Kelly Dahl

Andrew was great. Time frame was short and all of my old phone was on the new. Awesome

Amy Sorensen

Miles was an excellent help. We went in with 3 different questions on billing and discounts and to get a new phone for my wife. He worked diligently and solved all our problems and got us out the door in a short amount of time.

Tammy Folden

Griffin did an outstanding job meeting the needs of my family while checking out the current upgrade offers. He was extremely thorough in his explanations and very patient with my lack of technical skills! I highly recommend Griffin for your cell phone needs!

Scott Rogers

Tyler was most helpful in getting the right case and screen protector. Very pleased.

Heather Gilbertson

Andrew was great help! Will definitely be going back to him next time. 😄 …

Vbbp Onehitwondergreen

Ryan did a really great job, he was really helpful answering every question i had. He has amazing customer skills. Keep up the good work.

Alicia

Darrell was amazing. Very personable and knowledgeable. Fixed a keyboard problem I've had for 6 months. Thank you very much 😊 …

Craig Doeden

Tyler was awesome, good sense of humor. Very knowledgeable.

Melissa Stiller

Griffin and everyone else working were a great help. Definitely would recommend this store.

Marla Paulsen

Griffin is a awesome employee. He is easy to talk to and will figure out your problem or find someone to. He should be awarded an employee of the month. Will drive from Minnesota just to deal with him. Thanks Griffin for everything you do!!! Marla Paulsen

Debora Kruger

Ryan was very pleasant and helpful with all of my questions. The whole experience was easy and Ryan was very knowledgeable.

Susan Morris

Griffin has amazing customer service! Witty, Funny, and knowledgeable! My 14yr old twins loved him! I have to give a shout out to his side kick, not sure his name, but we got some old 90s movies to expose my kids too!!!!! Thanks guys, tonight, you kept a customer!

Craig Grosfield

Fast and friendly service and very knowledgeable about the phones made the whole experience very enjoyable

Jason Kimball

I'm the owner operator of Sioux Falls Plumbing, and I recently purchased several phones. I attest, that Brendan with wireless world is a charismatic, knowledgeable, cell phone sales guru who could sell phones to a highly advanced alien race/ice to an Eskimo, and make them feel good about it. He was amazing to work with, and I'm happy to know I have someone to count on if there's any issues in the future. Thanks Brendan, I look forward to working with you.

Cyndee Mitchell

I just had a great experience with Tyler! He was helpful in more ways than one.. I left the store with a much lower bill and a better phone.. I didn't realize all the ways to save! Thanks for the fast helpful service 😁 …

Jared Hulstine

Tyler was easy to work with, kind, pleasant, and knowledgeable. Any issue was problem-solved with confidence and he communicated his actions with us to make sure we're in the same page. He went above the regular service to ensure we were taken care of and ready to go.

Madison Rasche

Amazing service! Made upgrading a lot less daunting than it used to be. New preferred location!!!

Karla Cazer

Thank you, Darrell, for helping me get noise canceling I-pods for my trip! I didn’t even realize you sold them at Wireless World! You went the extra mile to make sure I am on the best international plan for my time away and even replaced my nasty screen protector for me. Feels like a new phone and I will have the best pics👍 …

Darren Bendt

Tyler was great. Suggested based off of first hand experience a phone case for my needs. Got my screen protector installed with no issues and got me the correct chargers and cables for home and on the go. Very knowledgeable. Great guy to work with. Will be dealing with Tyler when my girlfriend gets her s22 ultra as well.

Scott Ebsen

The person helping me was fast and helpfull he was nice

Roxie Stanga

Griffen was extremely helpful!! Extremely knowledgeable!! Helped me make sure i was completely sure about all the new features! Went out of his way to make sure I was able to use all my existing applications

Nancy Beckendorf

Ryan was very helpful and gave us great information. Left happy!

Angela Temme

Andrew did an amazing job. He did a thorough check of our account to see if we were getting the best deal. When it came time to get a new phone he brought out several for us to chose from. Andrew was very friendly and he was also very efficient. We were done quickly and came away with exactly what we wanted for less than we expected.

Amber Like

Hunter was very professional and figured out how to fix the unique problem we were having with my daughter's phone.

Beau Huber

Brooklyn was fast and friendly. We had stopped at a different location where we weren’t greeted didn’t get talked to for a good 15 mins then told the wait was an hour. Brooklyn got us everything we needed even ordered something from a different location for us to pick up tomorrow.

Shannon Dickenson

Darrell was extremely helpful and got us in and out of there quickly.

Keith Carlson

Courteous and very helpful. Thank you for being great at your job!!

Catie Wohlwend

Ryan was very kind and helpful. He also looked into our account and found us deals we weren’t even aware of. He was quick and efficient!! Thank you Ryan

James Vaughn

Came in for a screen protector for a Google Pixel 6 pro. He did not have one in stock that was custom to this phone but did apply the liquid screen. Great conversation. Very knowledgeable about the product. Will definitely go back to him again.

Parker Viessman

Griffin was awesome it was quick fast and super easy. Can’t say enough good things about him.

D. Kramer

Josh was very kind and totally understood what I wanted and looked for way to save money!!! This is a very good store!!!!

Packerfanatic

I came in on 2/19 to pay my bill. Myles immediately assisted me. He was friendly, helpful, and gracious. It was a great experience and it was obvious that he was very good at his job. 5 Stars ⭐️

Grant Nelson

It was a great experience working with Ryan. He was extremely helpful, particularly polite, and most knowledgeable. I would recommend any family members or friends to contact Ryan directly for their cellphone needs.

Amy Spindler

Tyler was very helpful in helping me choose my new phone. He was very knowledgeable and able to explain the different features between each series of the phone. He made sure I was offered every discount available to me and was able to answer all my questions.

ray monahan

Excellent service. He was Fantastic!

nate olson

Had a great experience with your staff they were knowledgeable and looked for ways to help save money

Darla Lawver

Couldn't be happier with our experience at Wireless World Verizon. Andrew was exceptionally helpful in all aspects of our new phone search and transfer of data.

Derek Morgan

Friendly staff. Relatively quick service. 4 stars due to unwanted promotional texts.

Ellen Grimlie

Griffin was super helpful. He knew his stuff and could easily answer my questions. I appreciate his honesty and mannerisms. Thank you for a great shopping experience 😊 …

Taylor Swanson

Ryan H. was absolutely fabulous to work with! We came in with hopes of joining accounts and getting new phones and he made the process fun, quick and easy! Excellent customer service!! We will definitely come back to this store!

Kim B

Working with Myles was fun. He was a super nice guy. We had good conversation while I waited for my IPhone upgrade and he took care of everything that I needed. I had a lot of data to transfer but was still in and out of the store in less than an hour. I would recommend this Verizon location and Myles.

Madyson Ohland

Ryan greeted us when we walked through the door, and fixed every problem that we had. He was very friendly, and had excellent customer service! 😊 He was so awesome! 😎 …

Kenneth Young

Tyler was one of the nicest people we have ever talked to since we have been doing business there. Great guy.

Eva K

Griffin was extremely helpful and professional. He helped us add a line and got us set up with a new phone to fit our budget.

Kimberly Brown

I always dread getting a new phone because I hate the hassle but Myles made this process easy. He answered my questions clearly and thoroughly. He was very patient and made helpful suggestions so I could be more efficient with my phone/time. I would recommend this location and Myles. Welcoming environment, professional and helpful staff.

Easton Fleshman

Very good experience. Very smooth and fairly quick as well. Tyler was amazing. He knew what he was doing and he initiated conversation. Tyler is a very good employee.

Matt Wamberg

Very simple and speedy. Helped get my monthly plan down as well.

Alisa Thooft

Griffin did an outstanding job taking care of my concerns and issues and helped me with a new phone 110%. He was a trooper for me being kind of high maintenance about it. Thanks again griffin!

nikki schroeder

We went in with some big changes to our phone plans. Griffin took care of us and he was amazing and helpful.

Dillon Saltzman

Darrell was super welcoming and he was extremely attentive and listened to what I had to say and offered me the best phone to fit my needs super quick! Will be recommending Darrell to all my friends and family!

Anne Palmer

I had worked with joe at the Verizon wireless world on 41st st. He had helped me several times and had patients with me. I would recommend him to anyone. I have also worked with Brooklyn as well and she is great as well! Thank you Anne

Jessica Strobl

Darrell was awesome. He did everything he could to find us the best deal and was very professional.

JR Christensen

Very Professional, got me in and without delay!

Andrea Moeller

Joshua R was amazing!! He was very professional & very caring. He updated 1 of our phones & fixed a bill issue!!

Lynn Bruchhof

Tyler was awesome! I had a complex issue with my phone and he solved it! He was focused on providing great customer service ! I will recommend Tyler to all my friends. Great day at verizon!!!!!!!

Alan DeRaad

Andrew was knowledge and patient either us getting b the right product and getting my info etc... transfered to my new device.

Susan Hanson

The service was excellent, not rushed, and very courteous and accommodating!

renae hagemann

Darrell did a fantastic job setting up my new phone. Getting a new phone can be stressful but he is efficient and completed setting up the phone in minimal time!

Caitlin Norlen

Myles was incredible!!! Great service and helped me get everything I needed. Myles was attentive to my needs and concerns. He gave excellent customer service. Highly recommend!! By far the best phone buying experience I’ve had thus far.

Kammy Miller

Darrell made getting a new phone very easy. He did an amazing job.

Amber Lueth

Hands down best customer service EVER! My husband and I decided last minute to get our son an iPhone for Christmas. Joe helped explain all of our options. The phone we decided to go with was not in stock so we thought we would have to wait until the first of the year. Joe checked with other stores in Sioux Falls, when they didn’t have one in stock he started calling stores/assistant managers within an hour from here! He found one for us and it is under the tree! Thank you so much, Joe! Merry Christmas!

C Boetel

Great store. Ryan is awesome. I recommend wireless world to anyone

Dustin Waldner

Very helpful, fast, kind. Everything figured out very quickly

Amber Woldt

We worked with Megan Stuessi today and had a wonderful experience. Megan was patient and understanding. Went out of her way to make sure I was able to keep all my photos when they didn’t transfer. 7 star customer service! Thank you thank you

Charleen Cain

Ryan really helped us out with me and my sons meet all of our needs

Connie Tveidt

I received great service from both Brooklyn and Josh when upgrading my cell phone. I didn’t have a long wait either. Even though I live in another city over 200 miles away, I will definitely return to this store in the future.

Ryan Whitlock

Andrew was great, knowledgeable and quick. Highly recommend

Robert Beringer

Fast easy pickup. No wait and very friendly

Traevon Kroger

Griffin was super friendly, extremely knowledgeable, and incredibly helpful. Usually I dread having to go talk to people in stores, but it was a pleasant and entertaining conversation. 10/10 employee

Emily Shearer

My husband and I discussed the service that we received when we left and we thought it was amazing. We have been with Verizon close to 15 years and this was the best service we have ever received. Andrew was so helpful! We weren’t rushed, he looked for the best deal for us, we didn’t feel everything was going over our heads and we didn’t spend the whole day in there. We will be going to that store and to Andrew going forward! Thank you for the great help and service!

Trey Altenhofen

I was there to transfer services, getting my wife, my son and myself new phones and we had such amazing services by several of the employees at this particular Verizon store. I highly recommend Joe, Josh and Ryan and the rest of their team if your looking for any help with your phone provider. Thanks to all!!! 👍

michelle hoffman

Megan was outstanding, honestly we visited several stores inquiring about upgrading our phones and she was so kind and patient. Top notch employees, you all are lucky to have her.

Jen Abels

Ryan was incredibly helpful!! Kind, knowledge, quick.... best phone shopping experience ever!

K Johnson

Ryan is the person to see; he's amazingly knowledgeable and a phenomenal customer service provider. He was able to turn my whole day around in less than an hour. Eternally grateful. Thank you Ryan!!

Ryan Klein

Andrew was the best. As I am not techy at all and he helped me all the way through.

Misty Smith

Josh at verison wireless on Kiwanis and 41st was very personable and nice, and walked me through updating my phone with ease. I appreciate all his help, as I'm not real computer savvy and needed some guidance going from my Samsung A-50 to my new Samsung S-22. I wanted nothing fancy but definitely needed a better Camera for photo's. Thankyou Josh, and go check them out.

Elaine Maas

I was given the best deal for me, not just the one I knew about. I appreciated all the help and attention. They are a friendly and knowledgeable staff.

Carl Kracht

Jeremy is top notch when it comes to screen replacement and other phone repairs. Tyler is personable and friendly. Both were outstanding and very professional!

Beatriz Martinez

He was the sweetest and we’re very satisfied with his customer service skills and manners. Would highly recommend to go to this young man. He was also very patient with us as we kept adding on devices for our kids.

Luke Altstiel

Myles and Ryan were both fantastic in helping my wife and myself get new phones and helping us set them up. Myles went above and beyond in making sure we were both satisfied. It was a wonderful experience and I would recommend doing service there!

Maddy Sook

Megan at Wireless World was very helpful and professional. She helped me transfer data from my old phone to a new phone in a very prompt amount of time and was very kind and polite. I highly recommend her and this store.

Brandi Csordacsics

We’ve never had a bad experience at this store and choose to come back time and again. The amazing people that work here, like Dennis, are why. Dennis was patient, kind and took time to help us figure out what would work for us. Just cannot say enough good things about him.

Jack Gaspari

Tyler was just great. Very personable and patient in setting up our two phones for my wife and I. It was way less stressful than doing it online!!!

Ann Spader

We were taken care of by Josh and had a great experience!!! He had wonderful customer service and we were in and out in record time.

Hannah Klinkhammer

Griffin was very helpful, patient, and explained all options clearly. Helped me get set up and a new phone at a good price!

Cindy Gerrits

Ryan was great! Very helpful!!

Andrea Sorenson

Great customer service, Darrell did awesome!

Tammy Haynes

Ryan was absolutely the best. I will definitely refer friends to him.

Colleen Ferrie

I am a new customer. I had chosen a phone that didn't work for me with a different sales associate. Joshua helped me the 2nd time there. He spent a fair amount of time helping me pick a phone I would like. He also went into great detail explaining my service plan. He did great! I left Verizon with a better phone and an even better understanding of my service.plan. I really appreciate the time he took to help chose a phone that better fits my needs.

Marilyn Lofflin

Tyler was awesome. In spite of our forgetfulness, he shepherded us through getting our phones updated. Thanks Tyler!

Anna Fiorello

joshua was AMAZING! i went in because my phone wouldn’t charge and left with the new iphone 13 because we had promotions on our account that we didn’t even know about. he answered all of our questions and went above and beyond to make sure we had what we needed. 10/10 would recommend!!

Justin Nelson

Ryan helped us out and was very helpful.

Matt Havlik

Tyler is one of the best customer service reps I have ever dealt with. Excellent service!

Marie Siemonsma

Brooklyn at Verizon was very attentive to my needs, when I first spoke to her on the phone. She was even more responsive in person! Thank you, Brooklyn for your excellent customer service!

Teresa Berg

He was amazing very helpful very understanding took his time with us explaining everything that we needed to do ran into a few issues but he solve them in good record time. Definitely an asset to your company. Thank you

Joy Kaliszuk

Always fast and friendly service. Always there to help. So nice be treated like you are part of their family . Very knowledgeable about the plans, does right by the customer. 😃😃😃 …

Antonio Rodriguez

This Verizon location was very helpful and was smoothest transaction Ive dealt with inside your company Verizon. Megan was able to help us with a broken phone replacement and got us back on the road. Thanks to Her and your staff.

Jared Langenstein

Brendan was absolutely amazing. My phone quit working and I needed back online immediately. Brendan made sure I got my phone and had me back up and operating within hours. Wouldn’t go anywhere else!!!

Karla Chamley

Josh has excellent customer service!

Nancy T

I went in with a very specific need and Calvin helped me get just what I needed. He was friendly, informative and not pushy. He did not seem to be in a rush though the store was getting busier as time went on. I felt that I could trust what he was telling me about offers available to me, to be correct and inclusive. I had an enjoyable experience today.

Anthony Pittman

I went in thinking I had a bad charger. Tyler figured out fairly quickly it wasn't the problem, just a dirty charging port. I also had to get a new case and didn't realize there's a difference between a 5G model and a regular model. Again Tyler noticed it right away. Top notch service

Mary Johnson

Josh was very helpful on the phone and knew exactly what I wanted. When I went to the store the following day Joe was terrific in getting me all set up with my new phone and Apple Watch for my son. He did everything with curb side service. I was very impressed and is a great example of why I have been with Verizon for almost 19 years

Michell Sandersfeld

Andrew was very knowledgeable and assisted my family with setting up 3 different phones with no issues and it didn’t take very long. We appreciate Andrew making this new phone purchasing a breeze. Highly recommend Andrew he is GREAT

Brenda Papstein

Myles was very personable & answered all of our questions!!! Great customer service from Myles! He helped us purchase 2 phones! We were in and out of the store in less than 45 minutes!!! Just want to say I hope you realize how huge of an asset Myles is to your team!!!

Sara Kindvall

Extremely helpful in undoing the issues I encountered with Verizon Online tech support and helped me get my new phone and explained any cost and account changes thoroughly. I’ll definitely go back when needed.

Jon Yount

Tyler is amazing to deal with! Made the experience ten times better and easy

Joyce Monrad

Myles was exceptionally helpful and knowledgeable in getting us set up with our plan and phones, I would definitely recommend him to our friends and family

Alex and Abby Skon

Very friendly employee's with great customer help

Tara David

Everyone was super friendly and was treated very well. I had my 1 year old son who terrorized the store and they were so kind and welcoming and gave him apple juice. I was very pleased and happy we chose Verizon and Megan for all the help!

Lea Melady

Tyler was super helpful and patient. He made the whole new phone experience really easy. Highly recommend him.

David Carver

Griffin greeted me as soon as I walked in the door. He was very helpful and knowledgeable about his products and his store. Great service and I would highly recommend this Wireless World store to anyone.

Kristy Wyganowski

It's always great when you have such a nice guy to work with.

Jeremy Brech

I can't say enough about Ginnie and Dennis along with the team at Wireless World. They helped my find the best value for my business and my family. They created the best plan that made sense for our usage and didn't try to push me into something that was unnecessary. It was quick, easy, and professional through the entire process and helped save our business about 25%! Words can't express my gratitude.

Sheldon Little Eagle

I went there to get the phone was helped very well the salesman assisted me and got me into a tablet and a new phone for a very decent price with the very decent plan and every time I have gone into the shop he has helped and so all the other staff has been very kind and appreciate the business that comes in it's more like a family atmosphere and I would definitely tell people to go to the Verizon on Kiwanis and 41st

Debra Dravland-Hepner

Another great experience in your store withRyan H. And Tyler. Wonderful and knowing help. These guys are great. This is the BEST Verizon store in town. You are my go- to help when I have a question. You all are there when I need you. Thank you so much. Because of you all I enjoy my phone and all it offers to me . Love it!!! Thank you VERIZON .....and all your great help.

Stacie Johnson

Fast and friendly service! Very patient with my indecisiveness. All around much better experience than having to wait for almost an hour at the mall.

Felipe Campos

We dealt with Andrew. He was very helpful, courteous, and knowledgeable. Awesome new phone experience!!

Gloria Schulz

Megan was very welcoming. She answered all my questions in a calm manner. Very efficient. She assured me that I could come back anytime if I had further questions. Pleasant.

Rich Visker

Great service as always from Ryan!

Kalli Bell

Tyler did an awesome job helping me upgrade to a new phone with the best deal! Will be continuing to work with him!

Le'le Hiett

Experience and services were awesome and everyone was very helpful and very courteous to my question

Lindsey Bordewyk

I much prefer going to Wireless World rather than the standard Verizon store. They are always super helpful and friendly. AND, I they treat me like a person, and not herded cattle when I walk through the door. Make them your first stop. I have gone to this store for the past ten years and wouldn't have it any other way.

Sandy Beekman

We had a 5 Star experience with Megan!! Very helpful and polite! Explained everything to us, sometimes more than once! Our phone trade in were fossils and we needed a little extra training! 😃 Technology sure has changed!! Thank you Megan for setting us up!! …

Cindy Nickels

Tyler was Very kind, professional , friendly , amazing customer service. Thank you Tyler !!

Mary Bruns

Prompt attention with my overheating phone. Super impressed!

Conner Lubben

Darrell was great! Made the process smooth and painless. Appreciate it!

Ciara Millikan

It has been a while since I upgraded my phone, I kept putting it off. Myles was super helpful by answering all my questions every step of the way! He made the process hassle-free. Super happy about the customer service I received! Will definitely go back in the future.

Alfred D Rave

I walked into Verizon I told him what I was looking for cuz I've had come in on Saturday and I couldn't get there until Monday he walked into the storage room and came back out I paid for it I was on my way and all I took about 15 minutes very satisfying

Lynn Frerichs

Miles ran into more then one issue setting this phone up but he never gave up trying. The issues were not his fault and I appreciated him doing all he could to finally get the phone set up.

Jennifer Schut

Tyler was great! He explained everything and made sure I had all my questions answered.

Angie Pettigrew

I'm so glad I started going here. I had a very bad experience elsewhere that almost made me switch to another carrier. I'm happy to say after my experience with Dennis I have changed my mind. He was excellent & very good at his job. Ty Dennis!!! I've been with Verizon for 20+ years & would like to keep it that way.

Stacy Sithad

Andrew was great! Very patient and calm. Not A pushy salesman like other places. I appreciated his demeanor and expertise. Def recommend

Alexis Willimon

Chad was a great person to talk to and he helped me as soon as I walked through the door and also answered the questions I had about a charger I purchased! He was very helpful with a great professional attitude! Thank you so much!

Rob Barron

Calvin, Joe, and the team at Wireless World are always accommodating and make sure that you have exactly what you need. They go above and beyond consistently to make sure you have a great experience. I always leave knowing exactly what’s going to change and how much things will cost on my bill. Thanks to them my wireless experience is great!

Emily K

Needed to get a new phone for my boyfriend and get him added to my plan. Dylan was super helpful, anwered all of my questions, and made the transaction smooth. He didn't try to upsell me and made the wait time pleasant! Thanks so much

Lynnel Wurtz

My son went to take advantage of an upgrade Verizon was having. Myles at Wireless World was very friendly and helpful. Every time I have went in to that store they have all been very helpful.

Cody “CountryWorker177” P

Very amazing customer service in getting me set up towards my new phone! Would recommend talking with Andrew or Joshua! Very friendly!

Mehdia Creative Services

Super chill dude that made sure I would get the best deal. 10/10!

Rodney Sonnenburg

We were long overdue for an upgrade. It was painless.

Audrey Bright

I went in to replace my iPhone7 and my husband and I were greeted right away by Myles. He helped us out with getting my new iPhone 11 and helping us save money as well. He definitely listen to everything we had to say and answered all our questions. I don’t ever go to any other locations.

Colton Peterson

Myles was very friendly, knowledgeable, quick to transfer service from another provider. He was a great representative of customer service for Verizon. Will be going back in the future and highly recommend this location and representative to everyone!

Joel Huber

Very professional and efficient installation of my new phone by the agent .

Tamera VanBriesen

Went to Verizon in Sioux Falls today to get an upgrade to two of our phones. Tyler was easy to work with and showed great customer service. He kept us laughing through the whole process. Normally it’s time consuming and boring during the upgrade process since you can be there a while but he made it seem like the time went by fast. Definitely recommend seeing Tyler when you go to upgrade or get a new phone.

Rindora

Walk-ins available no need for an appointment due to covid-19. Andrew was very friendly knowledgeable and quick with their service. Added a line to my plan from another Carrier got two new phones and transfered all the data over in less than 30 minutes. 10/10 would recommend.

Casey Mauseth

Megan was very easy to work with. She transferred our data, showed us how to use our new phones, and answered all our questions. One complaint was how long it took, but I don’t believe it was any of the staffs faults.

Merlin Wynia

Excellent experience. Tyler was knowledgeable and professional.

Carissa Gagnon

They are super busy on Sundays. But every single one of them was given individual attention to the customer in front of them. I ordered online to pick up in store. Andrew could not of done a better job. Please be patient customers. They will get to you and you will have great service too.

Lois Crist

Megan and Andrew took great care of us. It was an easy process to buy new phones and get our information transferred. They were kind, patient, and helpful!

Nathan Blaseg

I was helped by Miles. He was super friendly and it was overall a great experience. I would definitely recommend this store, they always answer the phone whenever you have a question and they are professional and friendly even though dealing with cell phones can sometimes be frustrating for all involved.

Fred Parker

Ryan Heckman came to my rescue in ( my opinion) spectacular fashion. We are a long way from South Carolina here in Sioux Falls , SD and needed help getting my phone back on the air . He not only accomplished that in no time , as a bonus he replaced my wife’s screen protector. Service like this would make him King in the East. Big thx Ryan

Vera Bruno

I hate going to the Verizon stores because I have to wait and then I can never figure what I want and usually it's pretty expensive while this young lady had it all together and she knew what I wanted and she answered all the questions that I had and although it's still expensive it was a really good experience to have to buy a new phone that I was just dreading for months. She made the experience well worth going. Thank you

Eric and Jess

Megan was extremely helpful. She was able to explain the promotions and what would be the best deal for me. She was knowledgeable and I appreciated her insight. I would definitely recommend this location!

Thomas Green

Calvin was awesome! Thought that going to replace or upgrade my phone after work was going to be a pain in the butt, but he made the experience painless and easy. I really appreciate the customer service!

Drew Anderson

12/10 I use to renew my upgrades online but wireless world is the real deal! If you want customers services better than the rest wireless world is a must!

Gordon Palmer

Chad had the best customer service I've experienced in a long time, he built rapport with me, was patient in helping me, and helped make sure I got the right deal and phone I needed. All whilst being fully transparent and courteous.

william erickson

Megan was very knowledgable, confident and patient. Best experience with a cell phone purchase I've ever had. Even took time to help recover forgotten passwords. Thank you! I was in and out in about 45 minutes.

Susie Strande

Griffin was great to work with. Very knowledgeable and helpful. I will definitely look him up the next time I need help.

Heather Bormann

I highly recommend Wireless World - Verizon! Miles helped me with getting a new gizmo watch. He was friendly and knowledgeable. He was patient and listened to the awful experience I had elsewhere. Thanks again for the outstanding customer service!

Jeanne Ann Kardell

He directed me to what I needed and answered all my questions. There was no wait line, which I appreciated!

Max Power

Mesa was great! Helped me get the phone I wanted and set it up as well. She made the process quick and easy. Would definitely do business here again. Thanks again Mesa!

John-Kimmi Pederson

Great place!!! Great people. I could not even get anyone to answer a phone at the other Verizon stores when i was calling around to ask questions….This store answered their phone and were very helpful throughout the whole process… It is amazing how in this age you can hardly get a human to answer a phone at a retail store. They deserved my business!

Sheilah Stoneback

Overall good experience. Chad explained all the features of my phone and went over my plan and change in monthly bill. Friendly service, didn’t try to oversell, and left the door open for me to come back any time I had questions or concerns about my new device.

Connie Mullett

I came in was immediately helped. My phone wasn't keeping a charge so my salesman Calvin hooked me up with a new Galaxy S10. He was very helpful and would recommend if you need help with anything phone related to stop in to see him.

Amber Klankowski

Ryan was incredible to work with in getting a new plan and phone set up for us!

Drew Kraemer

Dylan went above and beyond giving us a very efficient and enjoyable experience. In the process of switching carriers, joining a current account, and purchasing a number of other accessories, he was more than patient, intelligent, funny and helpful. Being new to the area, I will not be in contact with anyone but Dylan in the future. If it’s his day off, I’ll come back tomorrow.

Dee Dickson

Calvin helped me make an educated decision about my phone. We ordered a new one and it arrived in two days. He answered all my questions and was very knowledgeable and friendly!

Todd P

Megan was awesome. She quickly transferred all my data to my new phone without any issues. Thank you

Robert Wyganowski

Chad was Amazing! He came in on his day off because we talked to him a few days earlier about getting some phones. Our son was back from college to get a phone and Chad knew we wanted to work with him to get everything set up. He went above and beyond to help us which we Greatly appreciated! Thanks Chad for going out of your way to help get us all setup!

Leondus Worsley

The store in Sioux Falls as it relates to customer service. Friendly and knowledgeable staff that make you feel welcome. Was very proactive in solving my problem. I stopped at another location at Verizon location on W 26th St and got treated like I had leprosy. They were helpful and clearly stated that they were an independent store. I hurriedly departed and will never go back there for anything. The store was totally opposite of Chad’s store on Louise.

Courtney Meyer

Chad is always willing to help get me exactly what I need without overselling. He looks for discounts that may apply to my family's plan and ensures I can get in and out of the store as quickly as possible.

Marilyn S Henderson

Myles was incredibly helpful and reassuring. This Verizon has always given us the best experience. You feel like a valued customer while shopping and asking questions. Other Verizon stores make me feel like a number for their next sale.

Carol Eisenbeis

Tyler did a great job of getting my new phone set up. The process was efficient & Tyler was personable & pleasant to work with! Thanks!

Leah Snyders

Brooklyn with wireless world was awesome! She took the time to explain everything to me and to show me how to run my new phone and watch. She took the extra time to show me the differences in options that I had and to go through my current billing info to try and get me into the best and most reasonable options available for me! She is just the best!

Blayne Lambley

Excellent customer service. Their repair guy came out to explain how they could have saved me probably $200 by repairing my phone rather than paying the deductible for replacement. The corporate store never discussed the option of repairing it. I won't go anywhere else now. Thanks guys...

Melissa Ullerich

Andrew was fantastic to work with! We were there past closing and unlike his colleagues-not once did he make us feel like we were inconveniencing him!!

Krista Beerman

Josh was very helpful...the whole staff there were great. I was very satisfied with the whole process of getting a new phone and it was relatively quick. Would definitely recommend this place.

Rebekah Schelhaas

Ryan was personable and patient and assisted with all our questions and made sure everything was working with my new phone! Thank you!

VY VYP

Excellent service. Andrew was right at the door to assist with a friendly manner and knowledgeable. On a back to back visit, Dennis helped right away. Asked if I needed assistance. And at payout helped me with my card.

Jody Horstman

Andrew was great with us!! Nice , patient , and helped us with all our Questions and especially helped us and all our family with a very professional manor!! If I need help, I will ask for him!

Heidi Underwood

I’ve always had a great experience at this Verizon store! If you are a Sanford employee, this location gives you 2 free accessories with your phone upgrade. They are very knowledgeable, friendly, & helpful!

Sue Coome

I was so impressed with Kal’s helpfulness. He went above and beyond. He took the time to explain everything to me. I will definitely go back to Wireless World 👍🏻 …

Kamrin Robinson

Honestly it was the best experience I've had in a long time if I lived in Sioux Falls I'd go there to do my shopping with Verizon they helped me out more then the stores in my area would have Even tried

Sara Jamison

Dennis helped me get set up for a new business account. He made the process seamless and was incredibly helpful in answering all of my questions!

sydney siemonsma

Couple weeks ago I came in pretty close to closing time, earlier that week I had stopped in and Lindsey had talked to me about getting my own plan. She wrote it out for me and explained every charge to the penny! When I came back later in the week she had just finished with a customer and said she would help me again, it didn't go as smoothly as hoped for due to my error with my previous phone. 10/10 would reccomend any friends or family to this store to work with Lindsey!!!

Gabe Smith

Griffin helped me out soooo much! I’ve always had a horrible experience with phone stores but griffin was exceptionally kind and helpful. Thank you!

Linda Clement

Tyler helped me understand my billing. I appreciate his patience and he fixed my billing issues.

Stuart Peschel

Cal is the best. He hooked us up with new phones and showed us how to save $40 a month on our bill. And his smile is so dreamy. Ladies, come see Cal for great service with a smile.

Pete Jaros

Miles was the associate. He was super friendly and knowledgeable. Next time I will make an effort to look for him when I need to visit his store.

Nick Whitney

Joe and Griffin were fantastic and easy to work with, no pressure, and good fast answers and advice.

Scott Osthus

Darrell answered all our questions and really helped trouble shoot getting as much off my old, semi-functional phone as possible.

Brianna Peterson

Tyler was very nice and helpful! I’m so glad he helped me set up my first iphone

Ashley Abraham

Went in to get on my own phone plan. Left with a new phone before the hour was over. Andrew was fast, sweet and Fantastic!

Phoebe Wallace

I came in with a broken phone not knowing my options and Joshua was very helpful and patient in helping me find the best replacement option for me! :)

Mawen Bazzie

Megan is a good provider 🥰 She was so calmed and answered all of our questions with smile 😊 Could literally pick her anytime I visit this store again 🥰 …

erin quam

Tyler was very friendly and helpful with all our needs!

Candace Gray

I went into the store & was welcomed and helped immediately. Myles gave me an explanation and replaced my screen in a few minutes. He was very kind.

Kayla Bartmann

Fastest phone buying experience I’ve ever had. Very good service!

Vicki Weldon

After having trouble doing what I needed to accomplish in terms of services and equipment initially, Tyler made everything right as rain in the end.

Chena Persing

Darrel was EXCELLENT dealing with everything we needed done! Highly recommend!

jrcostine

My husband and I went to upgrade our 5year old phones. Myles was great help! He also showed us how we can save some money on our bill! Thank you!

Stanley Van Duyn

Talked to a representative named Josh here, he was very knowledgeable, polite, and helpful. He helped me with all my problems to my satisfaction. Always love doing business here!

Dominic Thielen

The customer service rep was impressively patient via the online chat as i repeatedly swapped sim cards, texted/emailed family, and troubleshooted in order to access account and activate new oneplus 8 phone. Thanks again

T- Mach

Great professional staff! Will continue to come back for my apple connected devices.

Janean Shank

We had a fantastic experience! Cal was able to help us with everything we needed! He took the time to explain everything too!

Wanda Jo

We love the store and have frequented it for years. We’ve worked with Calvin in the past but all the associates there are friendly efficient and do the best for their customers! We hands-down recommend this Verizon store!

shannon Henderson

I came into upgrade my old SE to an X R. Joseph was the young man who helped me. He helped set up the new phone and quickly tutored me as to the working of it. He also found that my old SE was worth more than we had origanially thought. Keep Joseph around. He’s an asset to your store!

Don Roesler

Had difficulty with my new SE iPhone. Screen went blank. Jeremy took a peek at it discussed with their repair man, stated they could most likely repair it rather than a new phone. I got a call in about an hour and it was done. Thanks much. Don

Cammi Florey

Myles was such a great help. I had difficulty getting my new phone due to some online issues but he was very patient and helped me the whole way. Definitely recommend this place and Myles!

Mark Salvador

Megan was very attentive and quickly had me up and running. Calvin has been a great resource in the past as well. This is the best Cellular shop in town!

Kevin Pacheco

Josh was a very patient young man and did everything in his power to make me a happy customer. Good job buddy!

Deven Miller

Calvin the manager was so nice and very outgoing, funny and did his job fast and efficiently and work his hardest to satisfy the customers whom stood before him. Very helpful and would highly recommend this store!

KevJenEli Heiman

Absolutely perfect customer service

Dustin Safar

Excellent service in my time of need. In, out, and back to my jobsite without any delay of my business!

Mary Andersen

Myles was very helpful and friendly. He did all he could to get us the best deal possible. Very very happy with his service!

Diane Schneider

I was very happy with the service I received at Wireless World. Brooklyn did an excellent job in helping me thru the process of purchasing a new phone. I recommend her to help anyone thru this experience. Thanks!

Stephanie Puterbaugh

Great experience! Megan was lovely to work with, and nice to chat to while waiting for my liquid screen to dry.

Christie Aberson

Andrew was friendly and professional. They were very busy and not once did I feel rushed or pressured to make a decision. Thank you!

Sara Manker

I recently switched from Android to Apple and had a great experience at Wireless World with the help of Calvin. I have been to other Verizon stores and this store by far has the best customer service! My husband and I will for sure be back for any future cell phone needs.

Rafael Garcia (Happy, The Happy Dalek)

Everyone in here is super friendly and helpful. We came in with a problem that was going to be a total pain and they didn’t even blink, they just helped us with our issue, and handled it. We’ve been in there over and over since and it’s been the same thing consistently. Every single time we go back they’re super friendly and helpful no matter what.

Alicia Sferrazza

Joe was a great help! Helped my husband and I get new phones and had a smile on his face the entire time! Highly recommend.

Michael Hawks

Calvin at Wireless World was extremely friendly, knowledgeable, and helpful. We needed a phone case, a cable, bluetooth earbuds, etc. for my stepdaughter and he knew EXACTLY what we needed. And just as importantly he told us what we DIDN'T need. We were in and out in no time. All good.

Rachel Obrien

TYLER BELLO WAS AWESOME. He fixed my phone promptly, professionally and quickly. A pleasant stop. Would recommend him to everyone.

Cindy Lange

Tyler was so patient and helped us to purchase new phones and accessories.

Anyeth Aluong

Was at this store today and my experience with Josh was excellent. He was efficient and very kind !

Deb Hueners

Ryan was absolutely wonderful. Was patient with all my questions. Very knowledgeable!

Dan DeJongh

Timely service and very helpful

Brittany Beaner

We stopped in to get a new phone for my brother and a Gizmo watch. Calvin was very helpful in making sure we were getting the best deal. We will definitely be back.

Sheldon & Deb Koski

Chad was friendly, knowledgeable and patient. He even stayed after hours to finish setting up two phones for us. Great experience & highly recommend!

Rachael Weissenburger

Chad Hvam is professional and helpful with all of our Cell Phone needs; he genuinely cares and will go out of his way to help!! Strongly recommend him to anyone buying or needing cell phone assistance.

Sara Jarding

Ryan was a huge help and walked me through all of my options….and made sure everything was set up (watch, passwords,etc) before I left. Thanks Ryan!

Jeff Hurley

Wanted to do 3 upgrades and add data.It was simple, left with 3 phones all transfers complete. Went in hacked orders new sim card on my way one stop shop and fix thanks Magen

Tammy Remillard

I would like to see them wearing masks all the time. There is a sign saying if you want them to put one on they will. And he did without being asked because I had one on,Which I appreciated. But other customers and sales people were not wearing masks. The numbers are going up right now, not down.

Amy Herman

Very patient & willing to answer any questions thrown his way. Definitely recommend Myles to all new and former Verizon customers.

Stormy Twohearts

Excellent She delivered upsetting information about my phone insurance with the best possible and pleasant attitude. She is a valuable attribute to Verizon customer service.

Myrna Barta

She took her time so I was not left in the dark thank Igot a nice phone

John Reinschmidt

Griffin provides us with top notch customer service. Great experience! Thank you!

Sheila Thorstenson

He went above and beyond to help us!

Paul Osthus

Very patient and very good customer service

Judy Nelson

Tyler was very helpful in taking car of my new phone, answering questions I have and giving me other ideas of merchandise for my phone.

Micah Allen

Hunter was awesome to work with!!

Sarah Rahn

Excellent service guaranteed anytime I visit this store! The staff are always very helpful and extremely knowledgeable.

Stephanie Strickland

Andrew's customer service was beyond excellent as he gave attention to all our questions and needs and gave the TIME needed for us to make decisions.

Daniel Williams

Calvin is worth his weight in Gold! Very knowledgeable and personable! He knows his stuff! Thanks for taking care of us!

Arom Burgueno

Staff was helpful and friendly, and did not dilly dally to provide what you need.

Braiden Woodruff

Andrew helped me get my watch set up and it was not wanting to work at first but he stuck with it thanks.

Becca Sotebeer

Was a quick and positive experience today! Answered all questions and even changed my plans to better suit my needs to save some money too!

Eric Josephsen

Myles and Megan were amazing! Stayed late through a blizzard, were patient, and extremely helpful! A++ customer service and highly recommended!

Charles Harkins

Myles was very helpful with our request. He got us what we needed and had us out in time with our tight schedule we were running

Twyla Hosman

Was willing to sit down and explain the difference in each device, and didn't push me into any decision for every purchase made there this year (4 total).

Doug Bartling

Very good experience, Josh was awesome, very knowledgeable and very helpful.

steve seward

Very helpful and friendly staff. Highly recommend to anyone needing anything Verizon related.

Roxanne Thooft

Griffin was awesome super helpful

mark ward

Great customer service. Very friendly staff. Phone repair completed quickly and by the time they said it would

Shari Swanson

Joshua went over and above with his customer service to help me understand my new Galaxy S10. Very pleased with everything, would recommend Joshua at Wireless World to everyone!

Rose Kellogg

Griffin was super helpful and friendly, he made the phone switch quick and painless!

Jessica Stienstra

Had such a great experience today. I was greeted almost immediately and was helped out with a friendly attitude and a smile.

Mark Benson

Very friendly and helpful, great customer service and great deals on products. Always fast service and very knowledgeable staff. Tyler is very nice and knowledgeable and helpful

Michelle Dill

Myles was super helpful. They were really busy but nobody had more than a 5 minute wait to get help. I would definitely recommend to friends.

Rolyn Beaird

Chad was great to work with. I had gone to 3 different Verizon stores before I found exactly what I wanted at this location! Great job!

Kris Tobin

Josh did an awesome job - enjoyed working with him!!

Carolyn Burr

I have only used Verizon service and no other. I love Verizon. I was aided by Brooklyn and she did an excellent job!

TronZX14

Prompt and very friendly, Helpful. Wish all reps were this good. Thanks (guy from Louisiana)

emetjcged

Griffin was very friendly and helpful. Will definitely go back to see him!

Danny Olsen

Excellent service. In and out quickly.

Janelle Jamtgaard

Calvin is great!!! He's very helpful and went out of his way to get some information about my account for me

TJ RODGERS

Joshua went above and beyond in helping me replace my phone and iPad. He answered all my questions and took the added time to download everything from my old phone and iPad!

Dan Genzler

Ryan was so accommodating who made suggestions on my phone protection and put them on my phone. It was great. Thanks Ryan.

Tyson Viessman

Calvin did awesome work! It was definitely frustrating from my situation but he made it happen and I am great full!

Charelle Moore

Megan was awesome!!! She understood my concerns and everything ! I will go to her every time !!

Jessica Riesselman

Dennis was able to help me set up a new phone in no time! Excellent customer service for personal and for business accounts!

Amy Mathison

Best customer Josh Thank you

Jessica Jensen

Miles was great! Had us in and out in less than 2 hours.

Laurie Kayser

Mesa was very helpful. Explained everything and was quick at transferring person data to new phone. Had it set up quick! Thanks

K R

Worked with Chad. Had a great experience. He was very patient with us and even checked other stores to make sure we got the phone we wanted.

Rebecca Lynde de Urbina

Thank you for the time spent helping us figure out the appropriate plan for our account and taking the time set everything up. Very patient and helpful.

Jade Buttweiler

My phone was lost then stolen yesterday. Calvin at this Verizon store had me set up in an affordable phone with the specifications I was requesting in about 20 minutes. I literally could not have asked for a better experience!

pennymovies

Friendly and knowledgeable staff. Great location. Clean and tidy floor room. Helped me go over my plan to see that I had the right data plan for my needs.

chris kelliher

Professional knowledgeable staff easy in and out transaction I expected nothing less A+

Travis Hartle

Fast and very good service, I wasn't rushed and I was showed everything I was interested in before I bought it. Joe was very helpful to say the least. Thanks verizon!

hermsenhome

Myles was so helpful to look over our whole account and suggest the best options. It made the visit enjoyable!

Benjamin Smith

Such a great shopping experience. Joe showed me how I could save quite a bit of money a month. Everyone else was very nice too.

Kimberlynn Floren

I shattered the camera lens on my Samsung S6. They ordered the part, called me when it arrived, and took less than an hour to fix it. A repair that I thought was going to cost a fortune only ended up being $20. Will definitely return here if my phone needs repair in the future.

Brian Welch

Andrew is a great guy and very helpful. Thank you for making it easy to upgrade our phones

Al Kingsley

They took the time get my watch working thanks for the help.

Beau Carpenter

Myles was great! Stayed after closing in order to take care of my transfer. Can’t beat that!

Jaicee M Twedt

Dylan at Verizon was friendly, helpful and did not push any “extras” like some places do. I appreciated how quick everything went.👏🏼👍🏼 …

Aleta VanderBeek

The store manager was very helpful in getting a new phone going for us.

Jayden Wolf

Great experience Josh was very helpful and professional.

Steffen Serck

Calvin and I worked together at wireless world west in the recent past. During which I have always his approach to customer service. Even now having moved on from wireless world, every time I go into the store I’m treated very well. Thanks for that.

Rose Vargas

Josh was very knowledgeable and most helpful. Thank you for a good shopping experience

lisa hammond

He was great! He knew I was in a hurry to get back to work he went and got a couple phones I chose one he set it up fast and out the door I went.

Irma Reyes

Ryan was understanding and super nice. It's hard to find that nowadays. Thank you Ryan.

Gary Maddy

This is a great place to get a phone Calvin was the best. Went in again and Andrew was able to get me a replacement phone for my daughter in under a half-hour.

Karen Handel

Griffin was great and such fun to work with!!

Nam bannavong

Dylan was very friendly and welcoming. He made sure he did everything he could for me before I left.

Amanda Schofield amanda

This location has been above and beyond expectations every time I walk in the door. Thank you 🙏 …

Myroslav Tofilo

Good place, polite staff

Anna Hamling

Great place got my new phone set up so fast!!

Mark Javers

We have enjoyed working with everyone here. The people are friendly and helpful. I have a much better experience here than other Verizon stores.

Wanda Gilchrist

Very friendly and helpful on getting a new phone. The staff made sure I didn't lose any thing from my other phone.

Matthew Lovander

Broke my Pixel 2 screen, instead of just trying to sell me a new phone, they contacted their repair person Jeremy and they found a new screen for me in less than 10 minutes and I got the repair finished the same day!

Lisa Young

Chad was great to work with! Found any promotions that would work for us and made our transition very smooth!

Darci Edgar

Myles Ching was super helpful! I would definitely recommend the custom service that was provided!

Janice Lee

Fast, courteous, and well-informed.

ToneeS

Efficient and pleasant . Changed my phone battery easily and in time for me to still make my vacation flight

Linda Dietrich

I was very please with my assistance I feel he went above and beyond and I would have any of my family members that have a phone visit your store he did a great job

muriel nelson

Great experience, quick service during COVID limitations, and Chad made himself available if I needed any help ongoing. Thanks Wireless World-Verizon!

Sundance Keeble

He was very friendly and helpful threw out the process

Twila Kuchel

Myles, Joe, and Cal were the best to me!! Patient, kind and knowledgeable with me- a new Apple customer.

Thane Hamlet

Awesome brought phone in for battery replacement and a new back. They went beyond that put brand new speakers in the phone to. Thank you guys

Jared Hybertson

Excellent service! Fast, great to work with. Found me a solution when my phone wasn't working and actually saved me money too!

Jessica Chau

Andrew was super helpful, and made the process of getting a new phone easy and pleasant.

Taylor Hopp

Great customer service

Bill hatton

It was a pleasant experience. I definitely recommend Myles he was a great help and very patient.

Darrin Rogers

From needing a new phone to a new cord to trouble shooting a speaker problem, they have always been there to help. Great staff and very knowledgeable.

Mike M.

This team is very friendly and very knowledgeable of all your Verizon needs. A lot of the same faces so turnover isn’t high. Great place for a Verizon retailer!

Jordan Docken

Walked in needing a new phone and was helped very promptly and out the door with what I needed in no time. Very helpful and kind staff.

Connell Byrd Jr

Great customer service reps here. They get to know you and dont just assign a number to you.

Jeffrey Peters

Great help, will return.

Kaycee Wilking

Great service. Josh got me just what I needed and was very helpful in telling me about my upgrade options.

sandra hoffman

I have had nothing but great service here. I've worked with a number of employees here and never have been upset with the service. The wait isn't generally as long as some Verizon stores.

Cyber NAC

Impossible to transfer data to a new phone without the help we received today at wireless world! Thank you!

Lisa Russell

Dispute the wait time corporate having to help with our account Andrew was a trooper and eventually we got an even better deal.

Kevin Plank

Joe was very helpful and great to work with!

Paisley Kohl

Very helpful, very efficient

Jodi M Stevenson

Calvin was very helpful, knowledgeable, flexible, and patient! He has great customer service!

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