Reviews of iStore Phone Repair. (Cell Phone Store) in Portland (Maine).

iStore Phone Repair

142 Reviews

129 Comments

Cell phone store

Mobile phone repair shop

85 Western Ave, South Portland, ME 04106, United States

Description

Information of iStore Phone Repair, Cell phone store in Portland (Maine)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of iStore Phone Repair

Reviews of iStore Phone Repair

Jen Rogers

This place is top notch!! Great service, great pricing and honest owners. Got a new battery and speaker and my I phone working like new!!

Sarah

This is hands down the only place i’d go to get my phone fixed. Great prices, fast, and great customer service.

Sarah Maria

Justin was super helpful and friendly! Kept his cool when things seemed really busy/hectic in store. My repair was great and my phone is working great.

Ben Esty

Got my iPhone 11 screen repaired worked great had a little issue 6 months later brought phone into the western ave I store all labor and new screen installed for free in 20 min! They stick to their word and do quality professional work. I will certainly recommend this place to others.

Emily Flowers

Best around, very friendly and the service is 5 star! Hard to find these days! Cracked iphone screen walked in no appoint and literally was out the door in 10 minutes with a brand new screen , on top of it they will fix it for free if it gets broken again. That was a month ago, I now find I need a new battery and I will not be trying to set up an apple appointment in the mall, I am headed back to iStore Phone repair for the excellent and speedy service one more time!!

Jp Speranza

Brought my wife’s iPhone 7 in today to have the screen replaced. Turned out it needed the LCD replaced as well. After completion, the sensor that turns the screen off when you have the phone up to your ear wasn’t working. They took the extra time to open up the phone and put it back together a few times at no extra charge to make very small adjustments to make sure it was right when we left. The gentleman running the shop was very personable and I enjoyed chatting with him while they did the work. Excellent experience and I will be back in the future for any repair needs. Thanks to you and the wife for a great job!

Holly Bruns

I am so grateful that I found the iStore. Ofer and Mari are absolutely the best team around. The level of customer service and quality of their work for repairs is unmatched. I know I’ll be taken care of and have my phone working again quickly. Every time I show up there are other people in here. That are loyal customers and it feels like family. Having you yo ur. Phone screen break or what ever else may happen often feels horrible however I don’t sweat it anymore having them on my side. Go check them out to u won’t be disappointed!

Jeremiah Doherty

I was skeptical at first, i had accidentally cracked my iPhone 11 Pro Max, I walked in with no appointment and got greeted almost immediately. I got in an out in about 20 minutes. Great Price. Great Customer Service. Great Experience Overall… Thank you!!!!

lex

staff was very friendly and they fixed my screen in less than 10 minutes!

Vene Hashimoto

Very respectful, greeted immediately, phone was taken immediately back to get worked on and was ready in 15 minutes!! The cheapest prices too, after I called a few other stores. Very friendly staff member and customers, I honestly had a good time there just chatting with people, when was the last time waiting for a repair was genuinely enjoyable?? I highly recommend this place!

Ben Dover

I got my phone repaired at another repair store and the screen was popping off and there was no water seal at all. Got my phone repaired at the istore phone repair at and the screen fits perfect and everything was perfect and payed much less than where i went before. I wont go anywhere else from now on, these guys are the best!!

Michelle Roberts

Never had such great customer service as here! These guys really care about you and are looking to ensure you have a great experience and get the most out of the tech you bring for repair. They’re extremely friendly and so so so fast. I was in and out in ten mins and they gave me some great advice on phone cases and protective glass. They had the opportunity to try and up-sell but only talked to me about what was best for my needs & phone protection. I left with a phone that looked like new and a awesome case I love. Genuinely impressed, wish more business were like these guys!

Martin Townsend

These guys are incredible! I can’t say enough praise. They provide excellent customer service and are totally upfront and honest. I called and spoke with Tony in a panic yesterday afternoon after dropping and smashing my iPhone screen. The screen went blank and the and was unusable. As a self employed plumber business comes to screeches to a halt without my phone. Tony reassured me it was most likely just the screen and not internal damage. I showed up and within a half hour one of his incredible tech people put a new screen on and had my phone working like new. They also ran a complete diagnostic test on the computer to make sure everything else was working as it should. They could have ripped me off and I wouldn’t have known the difference but that’s not how Tony operates. He knows the better you treat people the more they will value and appreciate his services and keep coming Back. Thank you Guys!!

Nate Gagnon

I went in thinking I would need a new charging port, they saved me $90 by just cleaning out my charging port. Works perfectly now. They could’ve easily replaced it and made $$ off me but they took care of my phone and it’s as good as new, free of charge. Will go back here for any/all phone issues.

Andrew Hodgkins

So helpful! I brought my iPhone here after Best Buy told me it needed a major repair that they wouldn’t be able to do. The staff took my phone and pulled out a metal piece that was, somehow, lodged in the charging port and handed me back the phone without charge. Thank you!! I will be back.

John Allan

I have been working in IT for many years, and I always appreciate the folks who do good work with technology. So thankful to them for fixing my phone quickly and professionally. Wife thanks you too for giving her a price range for a cracked screen.

Kate Merrill

I’m very thankful to have gone here for my battery repair. Anthony was incredible, helpful to understand how I can care for my (life time warranty) new battery as well as guided me towards a much needed screen repair. He went above and beyond, was patient, and the repair itself took no more than 10 minutes. Thank you team!

Thomas Kempf

Took my phone here today and received excellent service! My phone had been pretty badly cracked for awhile but I neglected to come in and get it fixed and I got water in it while working as a dishwasher. The lcd crapped the bed as a result and I thought I was about to have to dish out 900 bucks for a new phone... Maribeth (the technician) was very friendly and miraculously got my phone to life again! Didn’t take any more then 10 minutes and the icing on the cake was I got a great deal on a new case and tempered screen glass with lifetime warranty. Definitely recommend this place to anybody who finds themself in a tough spot, an awesome experience!

Kevin

Best Around. I had been to a competitor and they wanted nearly double with a short guarantee. These guys gave me a good price and lifetime guarantee, plus installed a quality tempered glass screen protector and gave me a new charging cord at no extra cost. I was in and out in less than 10 minutes with a new screen. A couple days later, I went back to see if they could fix the speaker as it had been difficult to hear people on the other end. Again, all fixed in 10 minutes and no charge.

N d

At fist I thought this place might be too good to be true, but it’s true! I admittedly went to a few places before these guys, and got quotes/estimates and did research online. Don’t do that! if your phones broken JUST GO HERE! . just trust me and trust all the other people who reviewed. These guys deserve to have 100% five stars.

Joshua Orenstein

Danny and his staff are great. I have used his repair services numerous times now and every time the fixes are speedy and well priced. Parts are always top quality, I'm just a little careless with my phone, hence the need for multiple visits. If you need a repair, I highly recommend using iStore Repair first before anywhere else.

Sean Garabedian

This place is awesome! I walked into apple and Verizon and nobody could fix my phone until I found this store. They did it in 10 minutes and my phone that seemed helpless at the time is good as new. Ask for Johnny he is super helpful and gets the job done. Prices are very reasonable too!

Kiran Patel

Super caring and committed to my satisfaction! Very affordable pricing on my screen replacement ($68 with tax). They threw in complementary screen protector and case. Only thing is tha,t though my phone seemed to work when we tested it at the shop, just shortly after it didn't work consistently. So, I came back the next day. They were very responsive and prompt in finding and fixing what else was wrong. Just would've been nice to have that handled the first time especially since I was in town only for a couple days for a family event. They were willing to refund the screen, if necessary. So, that was reassuring, in case it turned out that I couldn't use the phone and just needed to buy a new one.

Brittany Pinet

I went in to get my screen fixed & Jon was very personable & was able to get my screen done promptly! Only took about 10 minutes. Very convient location, & it was nice to see that inside there's a spot for younger kids to play while they wait. Very impressed with how knowledgeable Jon was & will definitely return if needed. Highly recommend. :)

Jennifer Sciaraffa

I am extremely impressed with the service and product repair at this location. I was told the cost (I had a broken screen) upfront and wasn't at all pressured by an "upsell". Additionally, I didn't have to unlock the phone or provide any password info. In less than ten minutes, I had a brand new screen and protector glass...at an incredibly fair price. Before I left, the associate made certain the entire phone was working perfectly...phone, speaker, camera etc. No surprises. Lastly, this work is lifetime guaranteed. Highly recommend.

Eleanor Saffian

The repairs, advice, and customer service that I received at the South Portland branch of the business is unlike any I have received in the tech industry before. As someone who does not have much of a technology background and uses my phone mostly for texting/calls and internet, I was stuck when my iPhone 5s’ touch screen suddenly stopped working. My screen was replaced within 10 minutes upon arriving to this store. Later, as the second screen had decreased in sensitivity to my touch until it too was no longer working, when I returned to this store they replaced the screen again in order to give me time to back up all of my data before the new screen stopped working as well. Then, since the screen repair hadn’t solved my problem, they completely refunded me anyways. They then gave me extremely helpful advice about which iPhone to buy. Later, I purchased a new phone from at&t and returned to this store to have a glass protection screen added. The employees remembered me, called me by name, and could not have been more friendly. I will 100% be returning to this store for any iPhone needs.

Mike Faulkingham

Had my iPhone 6S Plus repaired there. It took no more than ten minutes. Staff was awesome and friendly. Phone acted weird for a couple days so I took it back. They immediately replaced the screen, no argument, no discussion. THIS PLACE IS OUTSTANDING. Thank you for doing business the old fashioned way!!!

Marielle Foss

I just went in to fix my iPhone 6s. I can’t believe I was going to other shops to fix my screen for $70+ ! I highly recommend this location. I was in and out in 10 mins. Great service, clean shop, comfy place to sit and very friendly staff. Thank you!

Kim Bickford

I couldn’t be more happier with the service and customer service here, they taught me things about my phone I didn’t know and were very kind. They go above and beyond to make their customers happy! I couldn’t believe how quick it was, i was in and out. Great place, people and prices. I definitely would recommend them for your phone repairs!

Angie Smith

Went to have the home button replaced on my iPhone 6s plus and was given the option to try using the virtual home button before spending $50 on the repair. I ended up going back to get the home button replaced but appreciated being given another option. I won't go anywhere else. They are fast, friendly and knowledgable.

Katelyn Warren

First time in the store. Cracked my screen and went in the next day to see what it would cost to get it fixed. The two employees working there were incredibly nice and helpful. They told me it was $65 for a new screen and changed it in 10-15 Minutes. I went to a few other stores first to see the price and all of them were through the roof for a new screen with minimal help and poor attitudes. So happy I chose istore in south Portland. I’ll definitely be telling people to go here if they happen to break their phone. Thanks again

Kelly Williams

Once again the best service and help. They are always so helpful and have even told me what I needed to do myself rather than have me spend the money. They are not only professional and courteous but extremely honest. They also stand behind their work.

Richard Carlson

Very friendly, fast and reasonably priced. We had a charging problem and they were very thorough making sure it wasn’t a cord or a dirty charge port before making the repairs. Also warranted the repairs for one year. 👍 …

Sarahjo Huntington

I just went to the IPhone store repair on western Ave. in so.ptld,me. I couldn't be happier with the service I received , Amazing customer service, I give them 5 stars very quick I was in and out and they also give you a life time warranty on your screen. I recommend them 100% I couldn't be happier!!

David Hamm

I Store Phone Repair is the only place I bring my devices to get fixed. Honest and up front about the work to be completed. The staff had me in and out quickly. Great people!

Sarah Calande

These guys are amazing!!!!!! Fixed my destroyed phone in literally 2 seconds... so much better than the mall place where they are so sketchy and asked for my phone password and took an hour.. probably going through my information the whole time. 100% recommend, best and most affordable

Devens Hamlen

Fast and great customer service! Staples tried to repair my cracked screen but failed. These guys took care of it in minutes and I even got a screen protector thrown in for free. Awesome!

maggie didonato

They good at what they do time seems to go faster when ur talking to someone 15 minutes in and out prices are the best only place I’ll fix my phone I’m surprised more people don’t know about this place

Allina Verrillo

Great customer service! They made sure I got my phone back in 30 minutes. I am so happy I got my phone fixed here, it was fast and the results were great!

Chris Spann

Excellent service. Pricing displayed on the web site. Brought my phone in this morning. They didn't have the screen in stock but called and had it delivered within 10 minutes and repair completed 10 minutes later. I would highly recommend. You will not be disappointed.

C Anderson

I was beyond impressed with the customer service and repair!!! The guy and girl were so nice, even though I couldn't get there until 5:45 pm during the week, and they close at 6. They told me they would fix it right then and there! And I couldn't believe their pricing!!!! I will definitely be going there from now on.

Jane Dorothy

I have always been MORE than satisfied.. a place where a refreshing veiw of family working together! Always enlightened with each visit. When I need phone fixes without the Wait I know I'm already saving money😍Time is the one commodity we share equally; it is the value we place on it... I saved huge. Highly recomend!!!

Casey Davis

They are amazing here!!! Great service, Apple verified, and they really look out for their customers. I’m very satisfied with their service and my new screen!

Davidson Peguero

Johnny did such a great job at the south portland location. I walked in with a phone that wouldn't function and left with a beautiful clean phone. I have a refurbished phone that my cell phone provider sent me and Johnny showed me all the problems. He got in there reversed all the negatives to positives and couldn't have asked for a better experience. MUST GO TO STORE IF LOOKING TO GET YOUR APPLE a PRODUCT FIXED!! MERRY CHRISTMAS!!

Parker Murphy

I Entered the store with no appointment. They were able to install a new iPhone 6S battery in under 10 minutes. 🔥👌 …

David Clarke

These guys are amazing! I walked in needing a battery and charging port repair. I walked out 30 minutes later 100% fixed! Fast and great price!

Alicia

The gentlemen at istore phone repair were amazing ! My phone was fixed within the half hour. John was amazing and Ofer was very personable and kept me engaged in an array of conversations ! 5 stars for you gentlemen !!

christina bailey

This place has repaired my all phones! They are fast and a great price! I would recommend ten to everyone I know!

Hila Sisson

i brought in my cracked gold iPhone six s and they fixed it remarkably fast, in less than TEN minutes. Highly recommend. thank you istore!

Lindsey Belding

They were great! The speed was fantastic and the quality looks awesome! It even comes with a lifetime warranty. I'm definitely a loyal customer for any future needs!

Samantha Green

went in today to get my 6s fixed took jon 5-6 minutes he was very friendly and polite he also mentioned how all the procedure would go down and made me feel very comfortable with how I wanted to do it I would only recommend seeing Jonny because he's the only miracle worker around

Joshua Robichaud

Great service and reasonable price

Maribeth Chacon

I couldn't be happier with my phone, istore fixed my phone in 15 minutes also was $50 cheaper then any other phone repair shop in the area I would highly recommend going to istore phone repair for any screen issues i would give them 10 starts if I could very satisfied.

Daniela Pinto

In 10” my son’s completely broken/cracked LCD screen was replaced and looks like new!

Serina Dipietro

Super fast! Took not even 5 minutes, my screen came back beautiful. Plus I got a super awesome discount thanks to the lovely employees assisting me! :)

Kathryn Adams

Tommy, the new manager, and Mary are spectacular! Within 3 minutes Tommy restored my deleted/calander app!!! Anytime you need help, go fast-- run to the iStore on Western Ave in So Portland Maine!

Christina york

AWESOME SERVICE!!!!! My phone was smashed and they fixed it in no time at all! Made sure everything was in working condition before we left and everybody who works there is so kind!! Will be coming back!!

Dani Nisbet

I never knew this place or service even existed! Excellent customer service and highly trained technicians! 20 minutes later in their comfortable setting and it’s a miracle!! Saved me ALOT of money and discomfort!!! Thank you so much! Dani

Maine Moose

Came in on a short notice and was in and out in 20minutes with a new screen and temper glass at a great price! The staff are friendly and great customer service!

Erin Tanguay

I went in with a water damaged phone and was so appreciative when they were able to fix it with a new screen and battery. Great service!!

girlin maine

Went in during Covid with a mysterious problem with my phone. Within minutes they knew what it was (it was the screen) 10 minutes later I was on my way out the door. Highly recommend!

Meredith Libbey

Great experience! Tommy is so helpful, knowledgeable and friendly. He saved my phone before a wedding and a trip to Europe. Highly recommend!!!

Christina Boothby

Great experience! Walked in with a severely busted screen, they had it repaired in less than the 10 minutes they promised! Will definitely recommend them to friends 👍👍 …

William Pearsall

My experience at IStore was fantastic. Dropped the phone off, went and got lunch, and the phone was good as new before I even got back. Highly recommend!

Adam

Just had a 7+ phone screen done for $70 and went to elevation burger for one of the best burgers I ever had. Can’t beat it.

Dani Sisson

IStore phone repair is brand-new in this location at South Portland Maine 95% of all repairs are done in 10 minutes or less no one no one in the state of Maine will ever ever beat our price and quality service call around shop around but we guarantee that we will give you the best service and the lowest price

Haley Johnson

Great service and such friendly and attentive staff! Truly recommend.

Alexandria Mowry

Fixed my phone in less than 5 minutes! Wonderful service, no wait, great price and above all friendly & professional staff.

christopher ford

Awesome customer service and they were fast at replacing my screen. I definitely recommend using them 😀 …

Dan Ventura

FABULOUS EXPERIENCE! Not only did they have stellar customer service, they repaired 2 phones without long lines and wait times. Highly satisfied.

Jane Cahill

I couldn’t get my phone to power on and the miracle workers at I store fixed it in a minute and didn’t charge a thing. So helpful and glad they are open!

Danielle Lewis

John replaced 8 screws that were left out of a screen repair done at a different phone screen shop in the Maine mall. Great service!

Tucker Twardosky

This was an awesome experience they saved me over $100 to fix my phone over what the other places were charging me. Thank you istore phone repair#john

Matt Findlay

This place was so awesome! The customer service was awesome! Eden was very welcoming and nice. The chairs are pretty litty and the water was cold as hell! Great place

Brayden Lowe

First time at this location second time with the business and the service was just as great, no need to go anywhere else for cellphone repair.

Charles Martin

These guys are the best. Saved me hundreds and in only minutes! If you think your phone is done, bring it here first.

Kaitlin picard

They have more than earned my business, i will never go anywhere else with any phone repair services. They know their stuff!

Adam Powers

I highly recommend iStore Phone Repair. Lightning quick, courteous, and very reasonable.

Peter Chanis

I've been to istore a number of times and I've always been very happy with the fast friendly service and good prices. Very highly recommended!

Bailey Baxter

Customer care is exceptional, took great care of my aunt and I when repairing our phones.

Mary Margaret Bryant

I couldn't get my phone to come on and carrier and phone store and Motorola said it was lost cause but GUESS THAT MARIE GOT ALL MY INFO BACK FOR ME. THEY MAGIC THERE.

Ashley Scott

Tommy was so wonderful and was able to get us in and out in a reasonable amount of time. My phone looks new and I am so grateful! Thank you so so much!!!

Jackson Cochrane

The prices are great and the people there were very nice, I ecommend Jonny, but they all treated me good and made the process fun and fast! Highly recommend this place.

jeff simpson

Great service, reasonably priced and fast. was in and out10mins for phone screen.

Keegan Kilbride

Amazing service. No charge for a new home button! Great guy.

Anthony Collins

Quick and easy repair. The tech was very knowledgeable and staff is very friendly. Great experience overall.

jordan Armstrong

Caught them right at 6:01 closing up. They went back in and got me out by 6:11. 10/10

Mary Green

Wonderful, friendly staff!!!!! Went in right after work and was in and out within ten minutes! Also, the best prices you will find. Thank you istore!!!!!

Chantal Young

Best service and staff we’ve ever encountered. They were quick and so reasonable!! Don’t go anywhere else.

Paul Cobb

Fixed my charge port in 10 minutes and gave me a free tempered screen protector. Couldn't ask for better service

Greg Strzegowski

Att & Apple sent me over. Outstanding service and price. A+

JMC Self Storage

Fantastic fast friendly service. Customer service is top rated. Highly recommend using this company

Justin Hallowell

Replaced broken Iphone 7 screen in 10 minutes. I’m def going back the next time I break my phone again

Bethany Smel

Came in to get my screen repaired, took no longer than 10 minutes and the staff was very friendly, amazing customer service!

Murphy Doughty

Excellent service, very fast and professional. Highly recommend this location for all repairs!

Annabelle Sawyer

Quick, fast service. I left with my phone fully fixed and looking brand new.

Matthew Spera

Frustrating to say the least when your cell phone breaks. Istore was prompt and courteous when it came to fixing my phone.

David Bartoletti

Excellent knowledge and customer service! Quick repair at a super reasonable price!

Heather T

Friendly service and quick. Phone was completely fixed within 10 minutes

L B

They repaired my iPhone6 after water damage that the Apple Store said couldn't be fixed!

tony rose

best place to fix a phone by far , do your self a favor and don't go anywhere else .

carolyn fernald

Fast and affordable. What more do you need in an iPhone repair?

Heidi Haylock

Excellent service. Fast repair. Recommend this place for screen repair.

Jennifer Rice

Great service and super quick! I would absolutely recommend them to anyone who asked!

Amber lagasse

The service alone was wonderful im very pleased with how fast and wonderdul the job was done

Rotti

Fixed my phone super fast. Employees were very friendly.

Keyla Useche

Wow is amazing, my phone is like new in less than 10 min..! Thanks.!

B M

Quick, efficient, knowledgable and a lot less than the Apple store.

Erin Perry

So quick, (10 mins) low prices, and super professorial!

Jordan Tripp

Great guys to come have your phone fixed and communicate with

Kathy

Quick, easy, phone looks brand new Pleasant staff, very helpful

Anthony Rodriguez

this place is the real deal, fast, cheap and reliable, always stopping by there

Racksmai Mao

Great job on fixing my crack screen on my iPhone!!!

Bailey St.Pierre

Service was very prompt and professional. Highly recommend!

cathy b bowden

Fast, convenient and excellent service! Thank you!

Mark Bonin

Extremely fast and friendly! AAAAA

Hobbes

Excellent service in very little time!

Caleb Snyder

Great experience. Fast work

Aviyonna Kim

Great device and awesome fix!!!

Delaney Jenkins

great service and really fast

Kasey Kelley

Excellent service! Thanks!

King Mayo

It was good and pretty fast

Steve Barrows

Awsome service!

Paul Mowatt

Good people to deal with.

Robin Quinn

Quick and great service

Brandon Harmon

Excellent! Very fast!

Lisa Sanborn

Great customer service!!!!

Erin Brady

Very good service

Angela Copland

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