Reviews of Verizon Authorized Retailer - Cellular Sales. (Cell Phone Store) in Philadelphia (Pennsylvania).

Verizon Authorized Retailer - Cellular Sales

197 Reviews

137 Comments

Cell phone store

Cell phone store

379 E Chestnut Hill Rd Unit 20, Newark, DE 19713, United States

Description

Information of Verizon Authorized Retailer - Cellular Sales, Cell phone store in Philadelphia (Pennsylvania)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Verizon Authorized Retailer - Cellular Sales

Popular times

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Reviews of Verizon Authorized Retailer - Cellular Sales

Michal Derby

I visited the Verizon store in Brookside today and had such great service by a gentleman named, Jeff. He was patient, kind and very informative. He worked with my needs and concerns and I left a happy camper. All of the gentlemen that were working were very pleasant. I would recommend that location to anyone looking for Verizon service changes and new service. And I’d definitely tell them to ask for Jeff! He’s great! Thank you Jeff!!

Kathleen Long

This is Kathy long calling I want to tell you what great service I've just received from the Verizon Wireless gentlemen. They are helping me sort out my Verizon needs. Their names are Jonathan and Glen. I started with Glen and Jonathan came and helped. It's just been the best experience I've had with wireless that I've ever had Thank you for providing this wonderful service with these fine gentlemen thank you so much.

Angela Clark

Glen at the Chestnut, Newark location is without a doubt the BEST! I had to purchase a new phone and he made the whole process seamless and painless. He explained everything, pointed out things that he felt would be interesting to me. Did not matter how crowded, Glen took the time and being a senior, this ment so much to me. I will definitely be recommending to everyone go see Glen, at the Chestnut, Newark location.

Debra Diamond

I have been a Verizon customer for nearly 20 years and came very close to choosing another company until this evening. Kyle gave me reason to stay. He is an absolutely amazing salesman and I was reminded of the outstanding customer service this company has due to employees like Kyle! Kyle, thank you for all you did for me this evening. You're a gem!

Vincenzia Cappella

My husband and I went to the Verizon store at 379 E Chestnut Hill Rd. Newark De19713. We both needed new phones and had a wonderful professional experience with Glen Abramson. He was so knowledgeable and had such patience and really set us up with exactly what we wanted. I was so glad he was our representative at Verizon because when we walked in he looked up and said hello to us and the store was busy. I hope if anyone goes to the Verizon store @ Chestnut Hill in Newark Delaware gets Glen to help them. He is fantastic. Vincenzia Cappella and Stefan

Elaine Szumowski

Ben was the best!! He was so helpful & knowledgeable. He walked me thru every step to get a better plan. Love this store! Always great service:-)

John Grady

My salesmen was -the man the myth the legend- John Tripp, I have to say that this was one of my best experiences with customer service in a long time. Very personable, very informative, and was never pushy with his sales/optional items. Gave us plenty of options to choose from as well as keeping us engaged while we decided on which plan and phone(s) to purchase. A top notch salesmen and a genuine person. Thank you for all the help and thank you again for the experience it was worth the time and money spent. Give this man a raise because he had to jump through some hoops to get us all together.

Nathalie Miller

Kyle was AMAZING and so helpful. He really was looking out for us to get us the best possible deal!! Thanks Kyle!

Jennifer Pierce

My dad and daughter got new phones from Kyle this morning. Kyle was very helpful and made the process very easy.

Jennifer Eliason

I came in trying to get my bill down and the salesman was so friendly and helpful. He did all could and offered many suggestions but wasn't rude or pushy trying to get me to buy extra stuff or keep charges (I was expecting a fight!) I have always gone to this Verizon as they are always so amazing. Thank you so much!

Dick and Paula Matthias

Our Representative with Verizon Wireless was the BEST and by FAR anyone we have ever dealt with throughout our years with your Company. His name was Rob MUNKITTRICK. I LOVED his punctuality in meeting me on time at your store. He was extremely knowledgeable about your PRODUCTS. I loved how he explained EVERYTHING TO me with kindness and patience, as this world of technology is changing so fast....and, even when he encountered his own difficulties and challenges with things not fully going through, as he had PLANNED....he kept digging FURTHER, until he solved the problems with Corporate. I didn’t care how LONG it took....it meant MORE to me to buy the products my husband and I were seeking....with them working at their BEST....versus a person just rushing through with you to get a SALE. Having been in the GOLF Business for years...we’re very aware of top-notch customer service! Can’t thank Rob enough for his OUTSTANDING customer service that feels like a win/win! We buy your PRODUCTS with your customer feeling EXTREMELY happy with what we BOUGHT, as well as the Sales Rep who worked WITH us incredibly!

Janet Marie Grosso

Had to get a new phone, salesperson was knowledgeable and very helpful.

Ray Watkins

Jeff is very knowledgeable in the field of cellphones and has helped me when l was stuck. I rate him a top performer in his field!

Devon Chase

Glen Abramson was my support assistant at Verizon and he was outstanding...!!! He went above and beyond any help I've ever had at the store. Seriously though. I really needed some major help and Glen really helped me a great deal. I can't say enough about him. This guy really knows his stuff. A great team leader....!!!

Susan E

I couldn’t be happier with my visit to Verizon Wireless yesterday. I have been a customer for many years, and this certainly will not change; I am very pleased with my ongoing relationship with the company. Verizon Wireless knows how to take care of their customers. I met with Jeff Caruso yesterday, and he is top notch. If you want the best experience possible when purchasing a new cell phone then visit Jeff at the Chestnut Hill plaza locale. He has the greatest personality, and so much knowledge about the ins and outs of the phones. Jeff went way beyond what was expected, and thank you. So very much appreciated. Susan

Ethan Price

Keith Riley was an excellent Sales Consultant. He was able to switch me from AT&T to Verizon Wireless with such ease. He was able to provide me with a new phone and a new line for $25 less a month than what I had currently with AT&T. I WOULD HIGHLY recommend him to anyone. He was friendly and personal at the same time. He didn't pressure me into any decision. He listened to my needs and wants and set me up with the perfect plan. I know I will be coming to him for future needs and wants! Keep up the great work, Keith!

Pat Short

I unfortunately have had to visit many Verizon stores with phone issues over several years, and its usually a very frustrating visit where you either have to take a number or deal with a young person with a know it all attitude and to say the least leaves a person feeling belittled and more times than i can count embarrassed and frustrated. However, after deciding to purchase a phone for my husband for Christmas, i decided to try a different Verizon store. First I called the store to make sure they were open and that I had the right location and a very courteous young man named Antonio answered, very professional and extremely kind. So we went, and I have to honestly say I have never had such an incredible experience as I had at the Chesnut Plaza Verizon store and i have been in customer service as a professional all my life. We were fortunate enough to have Antonio as our representative and we walked out of that store feeling fresh and knowledgeable and extremely well informed and thankful and taken care of. I must also add, that the entire staff including manager were so professional while at the same time, made our experience fun and comfortable. This Verizon has our business for our lifetime. Outstanding kudos to Antonio and the entire crew, we now feel like family!

Tori Strengari

I couldn't have asked for a better experience at a Verizon store. In particular, Shannon Lindsey went above and beyond to help me. He went out of his way to make sure I was happy with the phone I upgraded to and made sure to transfer everything over from my old phone (contacts, pictures, etc.). This may sound like a simple task, but with my prior experiences at different Verizon stores somehow they didn't take the extra time to do that for me. If you want an easy, stress free experience, and want things done correctly I HIGHLY recommend going to see Shannon. Thank you for making my Verizon experience a positive one, and will be referring the cellular sales Verizon store to all my friends and family.

Tat Dudrick

Mr. John Tripp gave me excellent service. My son who has cancer and autism broke me phone. I walked in and Mr. Tripp was not only understanding but fast and professional. I recommend him.

Michelle Stewart

I was extremely pleased with the professional, friendly and helpful team at this location. Glen was our go to person and he was such a pleasure to do business with. He answered all my questions with a smile and a lot of patience I might add, he was a pleasure to do business with! I strongly recommended this Verizon location, thumbs up on all services!

Casey

Dave Musacchio was so helpful. He answered all of my questions (there were many!) and made sure that the transfer of service went smoothly. He was very pleasant and gave his undivided attention. I will gladly drive the 60+ minutes to this location again to work with Dave.

Kristina Fisher

Our family had an absolutely wonderful experience at this Verizon location. Our wireless expert was Jeff Caruso and he was kind, patient, knowledgeable and went above and beyond to make sure all of our questions were answered and our needs were filled. I highly recommend going to this location because the manager and supporting wireless experts were available and accommodating too but ask for Jeff!

Hannah Bologna

Keith R. is awesome!!!! He made me Verizon store experience so fun and easy. Great person to talk to and so nice! It was a seamless process getting and setting up my new phone it's Keith! He laid out everything clearly for me. Best Verizon store experience ever. I will definitely be back to this location!!!

Ger Ainian

I came into the Verizon store for a charger for,my phone. I was looking around at the different phones and Matt showed me how easy it would be to get a new LGG4. His service was excellent. He made the whole process easy and was a pleasure to work with! Thanks Matt for being totally awesome!

Michelle Booth

Glen was wonderful use a great service manager he really help me with all of the questions that I have on my device you just very knowledgeable professional and he did everything that I need it and a very decent man time please recognize him for a job well done kudos to Glen. He went above and beyond.

Elyse Zilocchi

Lauren was a big help at Verizon! She immediately located the issue with my phone and went above and beyond in helping me find the best deal for me to upgrade my phone right then and there! Not only that, but I had great conversations with her while we were waiting for my phone to switch over - she’s very personable! Thank you!!

Joey Moore

My wife recently dropped her phone and shattered the screen, so she was due for an upgrade and decided to get her a new phone. Dave musacchio was very helpful and knowledgeable of the questions we had for the new phone we were purchasing. He was very respectful and had us in and out in about 30 minutes!! So overall would recommend to go see Dave for your Verizon wireless needs!!

Stephanie Sadusky

My husband came in and it was an awesome experience! Jeff Caruso provided expert service and did everything he could to ensure my husband got the phone he needed at the best price possible!

Jessica Bumbaugh

I enjoyed my visit today. The associate by the name Steve was very helpful. We got two upgraded phones he helped transfer our stuff to our new phones. He explained everything well to where we understood everything that was going on.

Aubrey Fisher

Very polite and professional. Jeffery Caruso did not over sell us. He looked at our plan, made several suggestions and let us decide what was best for us plan and phone wise and financially best for us. Have been to other phone stores where either the didn't care or tried to oversell you.

Jacalyn Beam

Great service! I‘Ve used this store in past - specifically to work with Jeff Caruso who demonstrates stellar professionalism working with clients and expert understanding of phone systems. When I wanted to purchase three new phones - I called store to make sure Mr Caruso was on duty to assist in the purchase . Five stars and thanks for all!

Nancy Johnson

I have enjoyed Glen so much He's a wonderful salesman and has continually helped me whenever I've had a problem. He is an exceptional person and goes out of his way to help with everything.

Heather Sniadowski

I had great service at this location and I highly recommend going there. Lauren W. was so helpful and she was not pushy at all. She shared useful knowledge with me as I decided what I wanted to do, assisted me with iPhone set up and put the screen protector on (perfectly), and made sure that I was satisfied with my product. Thank you!

James Serio

They guys here got us in and out quick and made sure our new iPhone 12 Pro phones were up and running perfect even set our iwatches up too. We will be back for the iPhone 14s

Terri Hall

I received quick and friendly service during both of my visits. Ms. Jailane Torres assisted me on both visits. She was able to answer me and my daughters questions concerning the products we intended to purchase. She ordered a phone for me, of which arrived the next day. I would definitely revisit this location in the future.

Ingrid Thomas

Today's Verizon experience has probably been the best one so far! Keith Riley is extremely knowledgeable and made sure that I was comfortable with my Upgrade before I left the store! I recommend coming to the Chestnut Hill Newark location for all of your mobile needs!

Robert Guthrie

A very knowledgeable, very helpful young lady by the name of Lauren with a very good business personality and shows good customer relationships. I came back several times and every time she was pleased to see us, and the third time I came back in she wasn’t even on the clock and was willing to answer my questions.

Jessica Shoemaker

Glen Abramson absolutely rocked our world. He sat with us, explained everything, and brought joy in our lives. Very informative, helpful and kind and absolutely had our best interest in mind. Ty guys for hiring this man!!

Nancy Brown

No matter what, I always go to this specific location for all my cell phone needs. Everyone has always been very pleasant and friendly to talk with! I absolutely HATE sales associates; this store doesn't have "Sales Associates" trying to sell you the next exspensive product. They have everyday regular people there to help if needed, resolve problems if it's there and Yes lol 😃 sell you a phone too if you want one. The point is, they are not rude, uptight sale people.... Their everyday people like you and me!

Ramona Talvacchio

I came in to Verizon store furious because the phone I purchased earlier in the day was not holding a charge and Amber Muscolino immediately put me at ease making me feel like I was going to be a satisfied customer before I left. Amber not only gave me something that would work better for my business but just had such a great attitude I am happy to be a verizon customer again. She went out of her way to make sure I was satisfied

Ashlyn Faunce

Amazing customer service ! Needed to replace my phone after cracking it. Keith R helped me out for hours trying to get my new phone all set up and ready to go. I appreciate all the help he gave me and all the time he took out of his day to make sure everything was all good. Will definitely be back if I ever need help again !

Curtis Brown

I visited this store for the first time today and Team Leader Glen was extremely helpful in the process of switching to Verizon. He displayed excellent customer service, friendliness, was patient, and answered all my questions.

Stephanie Gaymon

Excellent service! Steve took care of all of our needs and explained everything fully. This guy needs his own store! He was great! Thanks Steve Verizon needs more employees like you!

John Grieten

Jeff is AWESOME! Thank you so much for awesome service and presenting a great product!

Diane Franke

Steve was very professional and helpful today. He was knowledgeable and took care of the problem quickly. I purchased new equipment and he was very helpful to me in making my decisions. Thank you Steve!!!

David Wickersham

Jeffrey Caruso did an excellebt job! Took the time to explain all of options and set everything up once we made our choices. Made the transition to new equipment seamless. Thank you Jeffrey!

Chris Nar

Very awesome service by the Verizon associates. I was in and out within 15. The staff was very friendly and knowledgeable of the products.

Janice Keith

Wonderful, helpful salesperson. Glen went above and beyond to make sure I had everything I needed and set up all my important accounts. I highly recommend this location.

Omar Maldonado

I came in tonight having the worst day ever. Within 30 seconds of dealing with Jared and amber they had my cheeks hurt from smiling. Best experience of my life. you guys are awesome

Pankaj Mehta

Jeff helped me a lot. I am very happy.

Prefers Oxygen

Great experience. I worked with Glen and he went out of his way to get my phone replaced. I highly recommend this place and just ask for Glen

Julie Miller

Steve was a great help when upgrading my phone!!! He helped me through the entire process!! We bought a table as well!! I would highly recommend visiting. Verizon in Newark and asking for Steve!!!

Dbo Mas

Glen@ cellular sales was extremely helpful and very knowledgeable about electronics and the PGA s that Verizon offered. We will definitely be returning to cellular sales in Newark the next time we need service or new phones/tablets

Patricia Wallace

Amy was a wonderful help. She was extremely professional and helpful. As a novice user she made everything understandable. I would refer other customers to her.

Javier Sevilla

Matt did a fantastic job helping us out recently with out upgrade and insurance claim. He was courteous and very professional!!

rutt row

Steve did a very good job and very professional. greeted us with a smile and used his knowledge to help me with my purchase.

Missy Bunner

I always come Verizon. I always get Great service from Steve. I waited for him because he knows his stuff and he is so helpful and he is very courteous. Would never go to anyone else.

Linda Power

Jared amber glen Jeff and jailane are the best people I’ve ever met . They consistently go above and beyond every time I come in for help. I can’t thank you guys enough!

John Mondzelewski

Had a great experience as always when dealing with my sales rep. Jeff Caruso always helps me with my tech issues. Will never do business anywhere else.

OB1 KB

Jared helped me with my purchase for my new Note 9. He was extremely knowledgeable and was very helpful. Great experience with this store, would recommend to anyone! Thanks J!

Peggy Uhler

Steve was very helpful and friendly. Our experience here at the Newark store was great and quick. I have a great new phone and can't wait to use it!

kevin coyle

Steve at Verizon was very knowledgable and very pleasant. He made my experience with Verizon great and because of Steve I have nothing but great things to say about Verizon.

Michelle McClain

Shannon was extremely helpful. I had been to several other Verizon stores and also Samsung stores. He was the only o nine to help and finally solved the problem.

Kyle Bagnatori

Steve was very helpful he got me right in and out. Made the experience very good. I am very happy with the phone and the way he treated me.

Emily Bergman

My experience at this Verizon store was great. Steve was very helpful and made sure I was aware of every option. I was very satisfied with my help and I would recommend this store to anyone!

david timmons

Glen was very helpful setting up my new phone and transferring the data. Highly recommend the Chestnut Hill staff.

Michael T Ortynsky

Matt did a incredible job explaining and clarifying EVERY question I had, while purchasing my new iPhone. This was the best Verizon experience I've had yet!!!

Yvette Sweeteny

Keith Riley ... fantastic customer service .. A+ employee. Came into store totally frustrated with a bad experience at another store and left with a smile on my face! Now happy with Verizon.

Helen Reagan

Steve answered all my questions. Showed me how to use. Keith helped set up my car. Will recommend to my friends

Darlene Elliott -Denton

Amber was delightful . She was very patient and very helpful. I will always come back to her . I think she need a raise.

NNN

Flawless customer service. This guy named danny is so good. He let me buy a unlocked phone that wasnt even available in market. Great store

Anthony Monfredo

AJ was very helpful and gave me the best deal possible with great service. Highly recommend these guys

Wanda Starr-Hall

I came into Verizon to get new phones for me and daughter. Steve provided excellent customer service, he was very knowledgable and patient.

Nicole Ferguson

Keith was a great help! Very smart and helpful. Didn't rush me talked me threw everthing. Great guy!!!

Laura

Jonathan was wonderful! Very personable and friendly and professional. I highly recommend working with him

Beth Miller

Keith R is amazing He helped me set up my new phone He even stayed overtime and came in special. Thank you for hiring him

Alyce Grady

Taylor is ABSOLUTELY THE BEST!!!

Patricia Demko

He was very helpful and helped me get out of a bad experience when I bought the phone

Johnny

Glen Abramson was more then helpful in setting my new phone up when my phone was no longer working!! Thanks for the great service.

Luna Wang

Shannon was very kind and awesome. He was really helpful. Great service

Debi Parkinson

My Mom and I had a very pleasant, stress free experience at this store. I highly recommend this Verizon location.

Linda Medero

Did all the difficult tech stuff to get me up and running. Quick and professional. Matt was awesome!

Sara DeFlaviis

I had a wonderful experience getting my new phone. Keith was extremely helpful and knowledgable.

Shawn Presbery

Nice young man very helpful

Reta Hellman

Everyone is very friendly and knowledgeable. My visits there have always been great.

joshuwa devonshire

Steve was very helpful, and I feel like my overall experience was a good one. Thanks again

Jeff Brittingham

Glen was a tremendous help and amazing customer service!!! Will def go to him for all Verizon needs!

Carly Korup

Got a new phone and it was super easy. Lauren was awesome. Highly recommend!

Faith Staples

Steve help me with my broken phone and got me a new one with insurance at a better price,.better phone, better price,I am happy

Mary Cross

Great service Steve gave me a great package deal for a new smartphone and a tablet very nice and curtious.

Reta Hellman

It's much better to deal with live people who know what they are doing rather than put up with robots who don't.

Crystal Reichert

Steve was awsome. He help me choose just the right phone for me.

Julie Farnum

Steve did an awesome job, thanks so much. Great experience.

Mark Cole

Keith was very professional and courtesy Very capable and helpful with our many questions Mark

Jerry Simpson

Great experience!

Roula Pappoulis

Matt was very helpful. I completely appreciated his time and effort

Gary Cloud

Your guy there Jeff is excellent in customer service.

Chad Huemmer

Nice, knowledgeable people, but charge different fees than a standard Verizon store.

Kristina Faircloth

My experience was great. Steve was excellent working with.

Joe Schilling

Steve was a great help with the process of getting the new phone, very helpful

Brooke Noonan

Aj was great! 11/10 would recommend

Pamela Nash

Steve was very helpful and knowledgeable. ...was totally looking out for my needs!

Liz Freburger

Set up new phone and transfer info. And Matt was very professional and helpful.

K. Orange

Great staff

Gerald Heath

A great experience. Keith is very helpful and I would recommend this place to a friend

Don Prec

Danny has been incredibly helpful and friendly with this transaction.

Nancy Kolonia

Competent. Friendly. Well educated in phone sales, and stocked well.

Harold Watts

Went to get screen saver reattached, found battery had exploded, so I upgraded!

Bobbie Phillips

Glen was very helpful, I will be returning in the future.

James Ciamaricone

Jeff was very knowledgeable and helpful

JoeyD

Jeff C. always takes care of me and my family!!!’

Terry Bohenick-Thomas

Highly recommend Jeff! "He's AWESOMENESS!!!"

Susan Santillo

Awesome customer service. Highly recommend.

Eric Lapointe

Glen was super helpful and very nice to work with!!!!!

Roger B

Knowledgeable sales rep, quality product, good experience

Glynis Smith

Jeff Caruso is very helpful, knowledgeable and patient

Tracie Edstom

Matt was Great! Thanks for your help!

Eunice Chestnut

Staff are very attentive and knowledgeable.

Terry Tompkins

Very friendly and helpful employees !!

Leanne Akers

My daughter is a great sales representative

Walter Hess

Best experience at a Verizon store ever

Joseph Colarusso (LilJoeyC)

The people are very nice and knowledgeable...

hector Rodriguez

Great service and explanation!!

Kim R

Sales reps are the greatest!!

AMOS MOCK

Helpful & knowledgeable staff.

Abdo Gubran

they getting better in service

Eunice Rogers

Staff very knowledgeable

Kortney Diduch

Helpful and friendly staff

Linda Boyer

Very informative

Sara Golladay

Fabulous customer service

ronald ewing

Very nice service

john trembly

Quick nice attitude

Nate Foles

Great

Kathy Douglass

Very helpful

Dennis Moore

Very helpfu

Pay your workers

Abbe Schoenfeld

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