Reviews of Verizon Authorized Retailer - Cellular Sales. (Cell Phone Store) in Little Rock (Arkansas).

Verizon Authorized Retailer - Cellular Sales

518 Reviews

369 Comments

Cell phone store

Telecommunications service provider

12018 Chenal Pkwy, Little Rock, AR 72211, United States

Description

Information of Verizon Authorized Retailer - Cellular Sales, Cell phone store in Little Rock (Arkansas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Verizon Authorized Retailer - Cellular Sales

Reviews of Verizon Authorized Retailer - Cellular Sales

Liz Hall

On a Tuesday, I came in for help with arrangement. Devin went above and beyond personally calling customer service to help me. His patience level was amazing. He was very knowledgeable and caring. I have never done a review like this but I feel like when someone stands out like Devin did he should be praised! I highly recommend him.

Gaylene Prescott-Garza

Luis and Gracie were great! My husband and I bought two new phones for us and traded in our two daughter’s older phones so they could have our older phones. Confusing, I know, but they made it happen. 2 hrs and 45 minutes later everything was switched over and we were on our way. I didn’t give 5⭐️’s because they didn’t have a public restroom and we weren’t told about the $284 in taxes and fees until after the phones had been switched over. It would’ve been nice to have a heads up on that, but it is what it is, I guess. Overall, it was a great experience considering all the things that were done.

Shameka Wilson

Great service. Everyone was well spoken and very helpful

Kim Fifer

Krissy was so helpful! Best experience purchasing a phone we have ever had.

Haley Lemoine

Bailey at this store was so helpful! We have been fighting with customer service for months now about our bill; they were showing we were behind when they didn't have 2 payments showed on our bank statements. Nobody wanted to help us; hours on the phone & 2 Verizon stores later we found Bailey and she took care of us! She is the only thing that kept us from moving phone companies. Thank you so much for fixing our account!

Matt Crockett

Tionna was our assistant today, with a little help from Bobby as well. She made sure we got hooked up with every promo, discount, new devices (2 phones, 2 watches), all the support we could have ever needed. There were so many system hiccups along the way but Tionna took it all in stride and made sure we were 100% good to go before we walked out of the store.

Joe Vick

Bobby was very informative, and worked with us on a plan that we could live with! Love our new iphones and iPad! Bobby was helpful on explaining all our options!

Montana Smith

Verizon Wireless/Cellular Sales Tionna Joyner helped me tremendously with my headache switching from straight talk to Verizon. Straight talk being the issue. She saw the process all the way through and was all around professional and efficient. Much respect to Tionna and what she does to help new and preexisting Clients.

Cassie Neukam

Krissy was AMAZING! I normally avoid upgrading or buying new products because it gets confusing but she made it super easy. I 100% recommend requesting Krissy to help you!

Carrie Shelby

Since becoming part of the Verizon family, I have not been able to receive clear answers regarding account questions. Krissy is a boss! She took time explaining billing questions, data services, and more with dignity and a smile. It is quite refreshing when an agent provides supreme customer service!!!

Matthew Stone

Went in to this location and expected nothing less than amazing experience, and what did we get? Amazing experience. Not only did they assist us in getting new phones but they also assisted us in getting the phones back up (one to which wasn’t working with us) and then got everything transferred over. I would love to say thank you to Robert Wells and Dion Elliott for assisting us and making sure that we were satisfied. Also a huge thanks to staying late to get our phones from another store so we didn’t have to wait for them to come in online. Go gives these guys a visit and get the phone you want with the service you deserve.

Bo Elrod

Went to pick up the new iPhone 13 for my wife for Christmas and the 2 guys that help was knowledgeable and very professional. Thanks to Bobby and Rob for making my experience outstanding.

Michelle Frost

Tionna was so helpful today. My old phone crashed this am and she got me all set up with everything I needed on a new one and was very pleasant the whole time. 10/10 recommend.

Debbie Credit

Work told me that Verizon wouldn’t be able to help me and suggested I go to Apple store. Went in and the experience was great! She helped me fix all my issues and was able to leave the store with a smile on my face! Grace did a great job. Helped me with everything without sending me to the apple store. Even Reset all my passwords for all my accounts. I can’t wait to throw in my works face! Awesome experience.

Carla Morris

Terry provided great customer service to me on today. He efficiently helped me with troubleshooting my device issues and quickly got me connected with tech support to resolve. He also shared promotions available that would compliment my current devices and helped get everything set up. Terry provided awesome service and was very knowledgeable. Thank you for exceeding my expectations!

jkevin mullen

Terry was very helpful. I came in to manage my account after my wife passed away, something she would have handled. He was very easy to work with and made the experience as fast and pleasant as possible. Great job all around!

Andrea Lloyd

I am a new customer and only wish I had switched earlier. This location was clean and sharp looking. The employees were personable, kind, and super helpful. We’re saving $40/month and we all got new phones!

Elizabeth Clement

Krissy helped us tremendously today. She took time to explain our options which made our visit very pleasant. Thanks so much!

Mark Keys

Bailey displayed great customer service with helping me figure out more about my Verizon account, and was really patient with helping me set up my Apple Watch to my IPhone.

Rambo Martin

Met up with Tyler about a phone I had 6 yrs ago and in poor condition,he took his time and very patience, he should be manager over the store we need more ppl in the world like Tyler, someone has to give him a raise I approve this Message!!!.

C.S. Lavender

Krissy is very polite and was a tremendous help with the service I needed! Would definitely ask for her help again in the future!

Brandon Stanger

Robert and Dion were awesome!! They helped me trade in my phone and stayed over an hour after the store closed to make sure all my stuff was correct! Ask for them if you ever come in and they will hook you up! 10/10 recommend this location and these two staff members!

Omar Qazi

Patrick Nolan had great customer service skills. He was professional, polite, and exceedingly helpful. He and Jerika stayed after hours to ensure we were well taken care of. Would definitely recommend!

Stephanie Gough

I went in to see about replacing my phone because the old one was broken. Mike worked with me for well over an hour trying to find me the best deal possible. I was truly amazed and extremely appreciative of his knowledge and kindness. I could not remember any passwords to most of my accounts and he spent quite some time trying to help get them unlocked. I highly recommend this store!!! The only problem is Mike is from Oklahoma and is only at this location for a short time! Thanks for all you did Mike!!! Verizon truly has some wonderful employees!

Matthew Krikorian

Bobby was truly amazing. He was able to balance so many things at once, but also was able to get me my phone that day and was able to reduce my monthly bill.

Alex Smith

Terry Walker was wonderful at assisting me with my service issues! He explained everything to where I could understand the best option for me! Also, he provided very warm conversation! I usually loath the phone store, but today I didn't want to leave.

Lauren Harvey

Krissy was amazing! She helped me with all my questions about my account. Go to Krissy if you have any questions with your Verizon account!

Keith Kannett

Semaj went above and beyond to provide me professional service while solving all my problems and completely setting up my new device and solving tech issues with other devices. He is extremely knowledgeable and advocated for me to get thebest deal. Samaj is the guy you always wished would help you at the phone store. Great job!

Kevin Nagan

Went in just to ask a few questions regarding my phone and plan. Ended up talking to Whitney who informed me on the newer plans they had rolled out and encouraged me to switch after giving me the rundown between my old and new. This ended up saving me a lot of money on my monthly bill. Great help and customer service! Happy customer.

DeeDee Walker

Justin was the most thorough and helpful sales rep we have ever worked with at a phone company. We had several glitches to work out, Justin and his colleague, Patrick, did everything they could to make our experience as smooth and complete as possible. They were extremely helpful transferring our information to a new phone and made sure we understood the new operating system. We will seek them out for all our phone needs from now on!

Brittany Wade

Krissy was super helpful and very nice! She helped me get my plan and phone updated, and was very patient with me.

Kylie Corriveau

Terry was awesome, I came in with questions and he covered each one! We ended up making a change to my plan that is going to make my life easier!! He also let me know about an additional promo for HUM which may just be our next step! Thanks Terry!!

Margaret Cook

Amazing! Robert Wells went above and beyond to help me get my new phone. He is knowledgeable, professional, and genuine! He answered all my questions and helped me decide on the perfect phone! He was so patient, kind, and caring. The Best of The Best! Mcook

Jerrell Wade (ZYBRAXIS)

Exceptional service. My situation was delt with in a professional and timely manner! I found out that they have no way to track your phone if it is ever stolen! I called the phone continuously and those who took the phone, brought back the phone😁👍and I found out who took the phone! They will not do it again!

Ashley Mercier

Madison was great! I have had lots of confusion before in some local stores, but Madison explained everything well and helped me understand insurance and warranties. I usually find myself preparing for a bad experience when it comes to phone issues -- this was a very pleasant surprise!

Jonathan Boils

Krissy and Tionna did an excellent job helping me establish and register my new Verizon account. Much appreciated. Thanks!

Sammie Hunt

I enjoyed this young sales respresentive. I was quite impressed with his ability to communicate with all customers with respect. I observed a spirit of Excellent in Terry. I believe Terry loves working with people. Finally I observed leadership qualities in Terry.

Bill Sims

Patrick was extremely helpful setting our phones up. He walked us through connecting and transferring Information from previous phones and it was nice having someone knowledgeable about their products. Highly recommend the store and Patrick.

Keith Kannard

Great customer service. I walked in and was met immediately by Whitney who was efficient and very knowledgeable. This was definitely a much better experience than my visit to AT&T earlier today where I sat for 40 minutes before having a representative deal with me. Better service and better coverage.

Zaryah Smith

Patrick was very helpful! He took the time to explain everything which helped us make the best choice. I would definitely recommend that you come see him to get you next phone.

Lewis A Huddle Jr

Tiffany was extremely cordial, knowledgeable ,professional and speedy in resolving the problems I presented with my phone. I have been with VERIZON for 28 years and she is one of the best I have worked with during that time. 😌😌😌She is definitely an asset to VERIZON. SINCERELY Lewis Huddle …

Jax Musani

I am really amazed and glad i got a service from Mr Semaj. He is really amazing and great helpful person. I was really not so happy with Verizon but still i am using Verizon because of his precious service only. I strongly recommend Mr Semaj and that property fro any service.

Dexter Conley

The girl was very nice and willing to help. When I go to the store on Cantrell they push me aside because I'm not buying. I will definitely come back to this store. I can now listen to my pandora. They are elderly friendly.

Catherine Talley

My experience at the office was fantastic. I had a very complicated mess going on with ATT and was trying to change my service to Verizon. There were 3 guys working together to get to the bottom of various issues of ATT not releasing my previous phone number and I was extremely frustrated by over charges and reconnect fees. Robert, Xavier and Jeramiah all pitched in and got the problems resolved. They even refunded some charges that were the result of mistakes at a different office. They were patient, cordial, and very well versed in what needed to be done through various offices and departments. They are very impressive young men who really cared about me, the customer. Highly recommend their service.

Traci Powell

Terry gave me wonderful & efficient service today. I came in to get help wiping an old phone after several people had already been asked to help at other locations. I highly recommend the Financial Drive location! I was buying nothing and received the BEST customer service!

Hayley Blair

Jeremiah Glidewell was the best Verizon representative. I had the best experience I've ever had in the store. He was very helpful & answered any questions I had. I only want to work with him from now on!!

Ola Darrough

My rep was amazing. She was very helpful and well pleased. I was confused when I walked in the door. Leaving understanding my Verizon account. I was also greeted at door immediately. I appreciate it. I love my plan.

Mary Harris-campbell

Did an excellent job. Very understanding and listened carefully. She also offered multiple suggestion to help fulfill my request. Above and beyond great customer service skills.

Heather Blamberg

Justin helped me pick out a new phone, I have always done pre-paid and now switched to a regular billed account. Also got an IPad at a really good price. Overall experience was great. Great group of people.

Blake Cartwright

Janessa was very polite and professional. She made switching from years of strictly samsung to the LG brand very easy and helped with any questions i had. I would highly recommend her for any and all of your cellular needs. She rocks! 10 stars

Susan Faulkner

Adam and Patrick had amazing customer service skills, there were patient, friendly, caring and knowledge. Thank you Gracie for going above and beyond to get my issue resolved. I will always come here

Stephen Phelps

Madison Crittenden was an amazing help to me during my recennt need to upgrade my Verizon phone while on a business trip. She was professional, proficient and perfectly prepared to help me adjust to my new purchase. It was the first time while getting a new phone that I felt totally comfortable with my purchase and she made sure my new phone was working and all of my data from my old phone was transferred. Many thanks

jennifer Raath

If you need a new phone or any accessories go see Justin and his team at the Chenal Verizon near Applebee’s. I went in with my 14 year old son to get his new phone set up as well as mine. He took care of both of our phones. Helped us with screen protectors, new cases, etc! Plus I had nearly 3,000 pics on my old phone and it was not backed up for months! He was patient and helped me recover everything onto new phone! Oh and this was the day after Christmas! Great store, great Customer Service! Thank you Justin and team!!!

Maegan Lawson

Patrick N was very helpful, well informed, and it was obvious he wanted me to have the phone that best fit me, not the most expensive one. He listened to my concerns and helped me pick the best option with a great camera, long battery life and security features.

Dave McCall

Xavier was a pleasure to do business with very cordial, polite, and had his product knowledge down very well. One of the better experiences I've had in retail in quite some time.

James Nichols

Patrick was right on the game in helping me with a new phone purchase. He's very knowledgeable along with the rest of the staff at the Chenal Verizon store near Bowman. I recommend Patrick and this store to anyone wanting direct and meaningful help and advice with cellular purchases.

Henrietta Sproles

Terry was very very helpful & knowledgeable of my request for service. He is an asset to your company. I will recommend him to everyone I talk to to contact him . Hey is highly qualified to work at this company.

Anthony Craven

Terry is the best employee you have here in your little rock location. Give that man a raise or something. I was very satisfied with his professionalism and knowledge of the devices in the store.

MyronTh3R3al3st

Whitney was very informative, helpful, and enthusiastic about providing us with a new line and brand new iPad with the current iPad promotion. She also provided me with a military discount which was unbeknownst to me. I was grateful and appreciative with her service and I hope to work with her again.

whitney biggiam

Whitney helped me get the perfect phone for me! I really wanted an I phone x but after she was up front and honest with me we decided on the 7! And I love it! Whitney was so professional and personable!

Krystle Browning

Patrick is an amazing Verizon Rep! He provided me with the best, yet affordable Mifi Jet Pack and he assessed my account for additional discounts!! He saved me $23 a month on my bill, I'm a happy Verizon customer!!!

Cameron Kimball

Patrick was awesome I will continue to come back here because of his professionalism. Tried to go to a Benton store, however it took years, he was quick in get business done and out.

Stephanie Flowers

Helped transferring photos and even got me a new phone with all my options based in my best needs. Whitney was very polite and friendly. Would highly suggest recommending anyone to this location

MJ #cool

Patrick N. was awesome. Was able to hekpas soon as we arrived. Knew exactly what the problem was when I described it and was able to help/fix. Answered all my questions. He is amazing

Haston Mcferrin

Krissy was very professional, helpful, timely and I fully recommend her 10 out of 10

Kathy Cole

Terry you were so helpful and pleasant today when I visited the Verizon store. You were very informative concerning my account giving me some very valuable facts. I will return to this store soon to upgrade one of my lines

Megan Marshall

I went in the store extremely dissatisfied because of an issue that was created that somehow got sent to collections. I was unaware of any changes that could have been made to my account and Terri called collections for me and resolved the problem for me :) Terri also gave me a brand new tablet for free because of my troubles and even waived the activation fee for me. I would highly recommend the verizon across from Walmart on Bowman rd in little rock if you have any problem or concern with your service. Terri made sure I left the store happy :)

Frankie Taylor

My husband and I recently visited a Verizon store in Little Rock on Chenal Parkway, and from the moment we got out of our car (literally, because we saw another customer leaving the store with a big smile on her face) until we left the store with big smiles on our faces, too, we had a great experience. We got all of our business taken care of, the atmosphere was SUPER and we both left with new phones. :-D

Alise Scott

Very nice and very helpful crew. Janesa helped us and was very patient with us getting our own plan for the first time. She has answered all our questions I would definitely recomed everyone to go there!!

Walt Davis

I worked with Semaj when my phone was broken on Black Friday! He has helped us find the most sensible options both in devices and plans! First class! Highly recommend!

Jim Wells

Jennifer has been such a help just an answer to my prayers. She has the greatest personality you should give her a million dollar raise. I've been a customer for over 20 yrs and I will drive to arkadephia if she's not in little rock.

Rhonda Banks

Terry was very professional and supportive during this visit. I appreciate his knowledge of the product and the time that he spent with me today. Thanks again Terry

candace chappell

Matt and Justin have been extremely helpful with all my technology questions and problems we have experienced with our cell phone. They have proviided excellent customer service and a pleasure to work at the Chernale store and the The Promande.

Lela Shepherd

Terry did an excellent job working with us in getting a new phone and tablet. He is a great asset to Verizon and does a fine job with customers.

Carolyn Robinson

Patrick Nolan was excellent. Was able to answer all questions clearly. Eager to help to educate me on all opportunities yet save me money in my purchase. Excellent technician!!

Tammy Henson

Patrick Nolan was great! He helped me get an upgrade and saved me money each month. Great customer service!

Priscilla Maddux

I am an elderly lady who has no real experience with technology. I came into the Verizon Store this afternoon, with both my FB and my E-Mail frozen,due to myself and several others,who had tried to help me block some offensive FB entries. I was unable to remember many of the codes that were needed by him to help him to retrieve the codes that my son had entered for me and Ihad not made note of. Terry was so very patient and kind to me. He was able to fix both of these problems I wanted to let those who are important to him and to his career, to know what a fine young man he was to me and such a real asset to this store. He is a five star member of your team. Sincerely Priscilla Maddux, Little Rock, AR

Tristan Craig

Terry is a wonderful customer representative. And I enjoyed my experience in the verizon wireless store. As long as I'm with verizon I'll always go back to that store. Great job Terry

Virginia Arnold

I was having a problem sending messages. I kept getting not delivered. I brought my phone up to a Verizon store and a young man by the name of Terry helped me. He was very courteous and took care of my problem..

Kid Outtis

Ask for Krissy!!! She is amazing and recommended us an amazing phone! I'm so impressed with this store, i didnt have to wait, and she never left out side. Thank you Krissy!!!

Another Human

April was the best associate that I have ever had the pleasure of dealing with she went above and beyond to resolve my issues. If you ever want to buy a phone please ask for her she is a huge asset to Verizon Wireless. Thank you April you have renewed my faith in Verizon Wireless.

Cathy Michael

We received excellent service. Brandon O’Neal and Kelton Ray both were great to work with. Good Job.

Nikki Owen

Krissy went out of her way to help me out and I think she is a fabulous asset to the Verizon team.

Tony Burnett

Terry the sales person really knew his job and he took time and explained things to me were I could understand it. He did a good job

Tanya Barnes

All employees were very nice and professional. They helped me in every way possible with my phone issue. I will drive from Shannon Hills to come to this location for my phone needs from now on!!

Dallas Harmon

Great customer service and usually not a long wait. I have dealt with almost everyone on staff there as we have our business mobile account with Verizon, and each and every one of them is very professional and helpful.

Connie Stover

Jalen did a wonderful job with educating me on the Hum . Joe tried to save my old pixel. And transferred all my old Apps. GREAT customer service!!!

Valerie Moran

great experience getting a new phone today. Super efficient and knowledgeable reps. In and out in less than an hour.... all apps, contacts transferred without a hitch!

Dena Gray

Roc and Patrick were very knowledgeable and very helpful in getting my knew phone. Roc retrieved all of my photos which made me very happy. I thought I'd lost them after my old phone locked on me. Im super happy with Verizon.

Debbie Bienvenu

The prettiest smile! Such a sweet soul! I was afraid customer service was going out of style! TIFFANY PROVED ME WRONG!!! Strong asset for the Verizon crew:)

Theresa Johnson

Mike frymark was absolutely amazing to me and my daughter! This location always provides superb service and I will return and send referrals as well!

Bubba Nutt

Matt was polite and respectful. He helped set up my new phone and explained how it worked. Would recommend this Verizon location to all of my friends!

Nujnuj TV

got my new Iphone 12 pro mac and apple watch yesterday 01.06.2021...the sales rep was very accomodating and hands on in making everthing good..thank you brandon o'neal for making me very satisfied with what i got..good job

Kelaysha Caldwell

Luis was really great and helpful. I would recommend him anytime while visiting the Chenal store

Fern Davis

Terry was incredibly helpful with my phone question, explaining the promotional and setting it up for me. I am always excited to recommend Verizon! Thank you!

Sabrina Velasquez

Terry was wonderful! He was very professional and solved my issue in no time! Thank you so much!

Rachel Mueller

Tionna, was very helpful to our needs. She was very friendly and patient.

LoveSims

I believe the young man who worked with us was named Michael, but he was extremely nice and went above and beyond to help. I would definitely revisit.

Heather Rial

Terry did a great job for us today!! Made sure I knew about all the deals and got me everything I needed!

Julian Robbins

The tech was very friendly. He replaced the SIM card after determining that the card was faulty. Edit ; 4/20/22 Went in due to a SIM issue, had an eSIM setup. Worked for an hour then it quit.

Carol Oberste

I came in for one phone and was talked about to a different phone. I think that was very professional. I haven't left a review on the phone because I don't know about it just yet. Matthew was fantastic and very informative.

Cindy Bishop

I can't say enough nice about Dion Elliott at the verizon store. He was very patient and went above and beyond to help me. Does google have anymore stars.

Kim Eskola

Awesome staff who were patient with my questions and very helpful!!! This is why I stay with Verizon!!!

Tim Withers

Wonderful experience. She did such an excellent job. She went above and beyond to help Verizon. I will be back again to see her.

Jeff Narrow

Whitney Purdom did a wonderful job helping me go over everything on my new phone. She helped me set it up and everything else.

Michael Babb

Terry was very knowledgeable and was able to answer all my questions. He made the transaction very quick and painless!! Thank you for your help

Margie Taylor

Both repress were very polite and knowledgeable. I usually use the Bryant store but this store was so much better. Would definitely recommend this store.

Amy Kelsay

This Verizon store is fast and takes excellent care of their customers. Matt set up my Apple Watch for me and it works great! Thank you!

Jason Sweat

Everyone in the store was polite and Bailey McBride was very professional and very helpful in helping me buy a new phone. Thank you

Paul Hayes

It was a very pleasant experience here at Verizon. Grace the agent is very knowledgeable and helpful. She is the best. The overall experience was great. Thank you!

Kailyn Reynolds

Semaj did great helping me today. U would. Very much recommend him to all my friends.

Harold Jump

Mike was alot of help I loved the service I got and he made fell like I was really a valued customer I'll definitely be back to this store again

Patrick Anderson

Patrick Nolan was great. Went above and beyond to not only save me money on a new phone, but also transfer all my previous data to my new phone.

Guy Campbell

Terry at the Verison store on Chantal in Little Rock rock performed a quick service for us. He is bright and a delightful personality

Stephanie Edwards

Patrick did a great job helping us today! We added a line and picked up 2 new phones! Thanks!

Nicole Kerr

Whitney was Awesome and helped me understand everything and even save some. THANK YOU SO MUCH!

Richard smith

Staff is VERY helpful. Don't go anywhere else. Ask for Reed if you can. He is top shelf.

Mark Trevillian

Kelton, Tyler, Semaj and Tyler went the extra mile to make me happy. Would gladly recommend them to anyone! Thanks guys!

Destini Mariahh

Mike and Brad were really fantastic helped me with everything customer for life I'm telling all my friends to come here to

Jon D

Amazon service in the store, everybody was friendly and helpful. It was fun for the first time going to Verizon thank you for your support and I will be coming back here whenever I need something I recommend everyone to come here !

John Balenko

I am going to come once a week here to be cheered up. You guys are marvelous. They know their product extremely well. They answered all my questions. Good experience over other locations.

Jenifer Williams

Terry did an amazing job of answering all my questions and never lost his patience even once!

Melodie Gleason

Great job by the Chenal / Bowman Road Team! Gracie, Janessa & Brad have provided OUTSTANDING customer service

youla chambers

Krissy was very helpful in resolving my issues definitely recommend

Thomas Walton

Patrick was very helpful and knowledgeable about his job he was very professional in assisting me with my problems and the sales of a new phone

Mike Schneider

Google Fail. Says open til 9pm, but door says 8pm. VZW Fail for the employee running up and locking the door and shutting the louver/screenblock thing at 8pm as I walked up to the door. Good service would dictate you at least ask what I needed before shutting me out.

Ben Sorvillo

Terry did an excellent job today helping me get my phone back started up and getting me this awesome new tablet!

Amy Eden

Robert was a great helped me so much when other stores did not help me I will tell everyone to come to the chenal store in little Rock!!! Thanks Robert Amy Eden Coldwell banker rpm group

David Messersmith

Great store with sales people with great patience. Patrick did an outstanding job for my son and I. Thank you very much Patrick.

Tyler Billings

Semaj was great got me in and out within five minutes I was super satisfied and picked up the brand new Google Pixel 3 make the switch get Verizon.

Rochester Rodgers

Rochester was amazing! He made upgrading my phone so easy. This was definitely one of the best experiences at Verizon.

sheila mosley

Came in today frustrated with my phone I needed a lot of things solved and the reps where so kind and help me resolved all my issues. I appreciate how professional they where and patient. My new verizon store

The Rusty Roosters Official Page

Visited the store today to get some tech support. They had me going in about 5 minutes despite the store being busy. Great job guys!!!!!

Betty Gentry

Krissy Krissy was very helpful,kind,I would come back any time.

dennis stephens

Very informative and helped out with all my apps. Was able to transfer all my information with my previous phone that would not turn on. She was excellent.

Patsy Conner

Terry was most polite and helpful. I think he solved my problem in a minimum of time.

My Verizon

Today Brandon was a great help for me, yesterday I worked with Kenny. These employees are awesome,

John Davie

Whitney was great multi tasker and very patient with getting everything set up for us

Tay Da Artist

Whitney gave great experience gave me great deals on my iPhone and iPad easy transition switching over. Highly recommend this location

Sipes Sipes

So thankful for all the great help Mr Terry Walker gave me.I will tell my friends and Family about his patients with this 76yr woman and her limitations with electronic anything's. Thanks

George Coleman

I thank Terry for the wonderful service he gave and was very sincere and nice. I appreciated him very much!

Gina Meranza

Great customer service. Very friendly. Solved my issue quixkly

Charlotte Milam (CHARLEY)

Absolutely amazing as always

amie robertson

Robert was great! He showed us many options and the best deal available to us!

Lisa Zieske

Excellent and very professional service with a very uplifting atmosphere, experience and personality. Terry defines the epitome of excellence!

kay ca

Whitney was very helpful and friendly. She made buying a phone and getting a service a real pleasure.

Sarah White

Terry was fantastic great customer service! He is too much fun!

Haley Bradford

Terry was great to work with! Got in and out quickly, but also had a great time

The Gretaness

Terry Walker a great salesperson guided me to make best choice! Very good at his job!!

Nancy Miller

Krissy at cellular sales on chenal, helped me today with phone problems, she was great, very knowledgeable and took a lot of time to insure my phone issues were resolved completely and I was more than totally satisfied with the excellent service I received, Thank You Krissy.

Edward Smith

Both guys that help us were very friendly and helpful would recommend this store to all Verizon Customers.

Kamote Que

My wife and I just got phones with Verizon and Whitney was very helpful in providing us the service we needed. I highly recommend her.

Darla Yount

Robert Wells was a wonderful consultant. He made the experience very fun.

Beth Lowman

Great service!! Explained everything very well, even for us older people. Gracie is awesome!!

Yvette Lacy

Always have had a great experience. Theyre always welcoming and very informative to promotions and provides with many options

Becky Ferris

LR AR Chenal branch staff was very helpful and knowledgeable about all questions we had concerning phone and billing. Left very satisfied.

Troy Sanders

I had a wonderful time getting assistance and Austin provided excellent service and helped with everything I needed.

William D. Ledford

Patrick Nolan was very helpful, and we appreciated his help. He should be ready for a raise.

Cathy Lennartz

Terry was very helpful,courtious and helped with all of our needs. Great employee.

Barbara Collie

Very polite and respectful Service. Hopefully all the issues with my phone have been resolved. They patiently worked on several problems with my phone.

Rickey Etheridge

Terry Walker was very personable and knowledgable. Was able to answer questions that I had not previously been able to resolve.

Caitlyn Hinkle

They have the best people who work here and will help you and be there for you.I say you should always go here and no other place because they are trustworthy and amazing and helpful.

anquinette jefferson

The Verizon store on Chenal Parkway is absolutely amazing. If you want good service, ask for Gracie. She's amazing.

John Lasley

Brandon and Mike were extremely helpful in getting me setup with a new iphone and tablet. Super quick and knowelgable.:-P

Sandy Gentry

Terry!!! Young man was professional, very helpful from start to finish. When I come to Verizon I don't want to see nobody .But TERRY!!!

Eric Hale

My experience today at Verizon was great the young lady that helped me I really appreciate all her hard work thanks again

Meredith Ross

Robert Brown was outstanding in helping me!

Trish's Dishes

We have been to this location many times and have had many difference employees help us and every single time it's been a good experience! Even though we have a Verizon store closer to our home we never go to that one we always go to this one

Toby Pearson

Whitney, provided such a great service,. She is extremely nice, patient and helpful, if you need help at verizon, ask for her

Aaron Hendrix

So appreciative of Bobby's patience... So Thankful!!

Treva Bruce

Jennifer was so helpful bless her heart. She didn't make me feel dumb and helped so much

Rhonda Harshbarger

Terry was awesome! He answered my questions and was nice.

Rhonda Harshbarger

Terry helped me with my text message issue I had. He was very nice!

scott taylor

Terry was very helpful he added a phone and lowered my bill thanks.

Stacy Jackson

Everyone was so professional great service answered every question. Thanks you Gracie for being so nice.

Janessa

It's a busy store but representatives put all of their efforts in attending to you, always have a good experience with my bill questions and purchasing experiences.

Nawodney Thomas

My rep made my segway from sprint to verizon simple and easy, had I know it was this easy I would have done it a looking time ago!!

Abby Cash

Terry did a great job - very fast, friendly service. Thanks!!!

Kirby McLeane

Whitney was very helpful. Was able to come in and get started right away. Was very friendly and helpful!!

Sammye Harrill

Terry was a great and helpful representative. I am very satisfied.

Jim Robertson

Charles Smith is fantastic.

Wesley Ditto

Walked in and out with a new s21 ultra the staff really helped me out.

Shep Campbell

Upgraded my phone and had a great experience. Very smooth and knowledgeable staff!

Aron Ingram

Very knowledgeable and helped me with my purchase. Explained everything efficiently.

Tonia S

Justin is awesome. Explained everything very well. Have to come see him.

Danielle Strout

Manager was super helpful and helped us with our upgrade with NO hidden costs! Super Pleased

Raymond Bowen

I have been to many Verizon stores all over the US and Tiffany is by far the best rep I have delt with.

Jacki Bruning

Patrick at the Chenal location was amazing! So helpful, knowledgeable and great to work with! Thank you Patrick!

Les Bradford

Took a long time getting my service changed over. Seemed to have a lot of technical issues . Nice people

Sandra Clawitter

Terry very helpful. Enjoyable experience ..I will be asking for him when I RETURN.

Jeanne Brooks

Terry was excellent to with. Very professional explained devices well, thank you.

melissa fuell

Terry was awesome...he was very professional and super helpful

Jane Phyllis

Took extra care to explain the phone and to transfer all of our information helped us find our passwords all over a fantastic experience

Martha Stroh

You heard of Job? Well this guy has even more patience! Patrick is wonderful.

Linda Withrow

Excellent service and AWESOME personality with a smile.will defiantly send friends and family to this location!

Tori Schreffler

They will do anything posssible to get you the best cost and service around. Very friendly.

cinda caughman

Very friendly and helpful staff. We were greeted and helped immediately.

Randy Townsend

Tiffany was great in helping very up to date with my new phone purchase

Gish Ivy

They are awesome! Whitney explained everything to where I understood everything.

Mark Boyette

Mr. Terry done a great job helping me out on the phone and answer my question I had. Thank you

Lejandie Estes

Patrick is awesome. Best person in the world. Great service!

Ashton Murray

Mike did an excellent job and really walked us through everything.

Kathy Alley

It was a great experience to update my phone.they were so helpful. thanks Kathy

Laura Wofford

Bought new phones, customer service was excellent. Janessa was very helpful.

Casey Jones

Jennifer was so great and helped me get my new phone working thank you so much😊 …

Tonya McNair

Terry is Human, compassionate, efficient, intelligent, and a fantastic customer service person!

william brown

Terry was very helpful and took care of everything I needed.

Larry Frye

Terry was very knowledgeable - very helpful. Great job.

L Gist

Terry has been a great help and enjoyable to work with.

Brian Freemam

Appreciated all their help into my new phone.

davila gt

One of the best retail stores there is, the staff is always friendly and eager to help with any cellphone needs.

Linda Johnson

Great staff. Very professional and knowledgeable. I'll be back.

Peggy Tompkins

Terry . Very good & professional job. Very quick & efficient job!!

Scott Sazama

Terry gave me a great experience and was very helpful!

Betty.J Chick

I had a great experience! Terry was green and thorough!

Joyce White

Patrick is amazing! Very helpful and informative! Excellent service!

Shawn Smith

Great experience. Staff ready to help & are very knowledgeable!

Harley Mccourt

Best verizon store in the world. Everbody go check them out you will not be dissapointed. Thanks to janessa.

Drew Morris

Great Service! Ask for Gracie she is awesome.

Larry Pilkington

Marvelous job helping me out. Jennifer was great helping this old man.

Taner Smith

Patrick helped me troubleshoot my phone. Friendly knowledgeable staff.

Alisha Crabill

Wow!! Awesome phone and great people to help me learn to use it!! Thanks Patrick and Jerrica!!

Tanya Robinson

Great customer service and enjoyable atmosphere

Emilia Zsuzsanna Rak

Terry was extremely patient when helping with a complicated customer service issue.

Ron Wofford

Jannessa was an excellent sales person,my best experience buying a phone ever

Jeffrey Thrasher

Terry was very helpful and polite when it came to the setup process

Trish Barmore

Great customer service! Will definitely be coming back!

Michelle Raab

Patrick took the time to help us, even when it seemed like everything wanted to fight us!

Jamie Burton

The BEST customer service I have EVER had from Verizon!

Beth Lindquist

This has been a great experience with all my questions being answered with a smile and no rolling of the eyes

Clint Cole

He was very helpful and nice , great guy to do business with

Tammy Temple

Terry was so very nice and helpful everyone should be like this!!!!

John Carson

This Verizon store has way more knowledgeable employees than the Heber Springs store.

Dane Davenport

Very pleased with all the help would definitely recommend this location. Thanks Matt !!

Visit London

Terry was very helpful in answering my questions and explaining details

Joshua Lambert

Krissy was great, very knowledgeable!! Best service I've had at a Verizon store!!!!!

Joseph Gregory

Walked in to the Verizon store and all my needs were met with a smile. Very professional and kind.

Bonnie Meredith

Terry Great service! Very helpful and polite!

Mobley Richard

great customer service. Would definitely recommend.

Quan Robinson

Awesome Time Great Conversation It's enjoyable

Ms. Goat

Customer service was good. Didnt know much info on questions asked

Thomas Maguire

Walked in got greater wonderfully and now I know how to use my tablet thanks to Jennifer

Bobby Griffith

Matthew was excellent. This Verizon store is A1! THANK YOU!!

Frances Richardson

Brandon was very professional.....he was also very patient with me.

Valarie Mabry

Dion was a super customer service rep.

Julie S

Very professional and extremely helpful. Will ask for him again.

John Nunn

Graciela was great! Excellent customer service.

Connie McFadden

Staff was friendly and helpful.

Shanda Henry

Just went on to get a cord and was there for about 20 minutes while sales rep tried to get me to upgrade.

Barry Travis

Terry excellent customer service... give him a raise!!!

andy love

Whitney and Xavier are amazing. Visit them to find out.

Heidi Hanna

Brandon is a great tech & sales guy. Go see him.

Freddie Perry

Terry is Very great salesman!! Very helpful

Ellen Mcdaniel

Matthew helped us with our phone claims and got us a new tablet set up!

Brian Fritts

They helped me when I had problems making a payment over the phone.

Levens Lovato

It can improve. Waiting and the time to do business is in hours.

Darlene Manees

Very very helpful

scott kemph

Wes Odom and Whitney P. did an awesome job !

Rita Williams

Jennifer is wonder woman! Come for the best service.

Stella Cash

Very impressed with their customer service 👍👍👍 …

Al Downs

I got the information I needed. Very good service personnel.

Tammy Wilkerson

Thank you y'all help, best store I have ever been to thanks Adam

Brooks P

Terry is a great guy, very helpful.

Mary Callaway

Brandon was great and my store experience was awesome

Eric Fraser

Always have to wait awhile. Then the service is good.

Kim Nobles

Just wasnVery helpful with my switch from Apple to Android.

Accounting NSH

Awesome sales staff! Extremely helpful!

Kris P

Patrick was very professional and extremely helpful

Nita Spann

Terry Wonderful experience! Made the process fun!!!

Brad Youngblood

Very helpful. Would recommend. Four stars!

L Aguilar

I AM VERY SATISFIED WITH MY HELP FROM TERRY. THANK YOU.

Cornell Irons

Excellent customer service

Terrell Gipson

Tiffany was a big help for me today!

LaTrenia Ceasar

Awesome customer service! Glad I switched to Verizon!

Josh Hart

Patrick is awesome. Highly recommend!

Gary Miller

Absolutely excellent service. THE BEST

Chris Wilcher

Good service and helpful, but not perfect

William Cravens

Excellent service by Terry. Bill cravens

John Vanwert

Terry was very helpful and knowledgeable.

Chance Lawhon

Terry was great very professional

Audrey Thompson

Had lots of patience and answered all my questions.

stephen roach

Super Helpful Staff. Quick in and out

eric dolphy

Great service thank you so much!

George Holland

Terry he was a good representative!

Darryl Wilson

Terry did an excellent job 👍 …

Bobby Wood

Can't begin to say how helpful the staff was here... Above and beyond..

Charles Deaton

Very good, I got a veterans discount.

Michelle Jacoby

Great service from knowledgeable salesmen.

My Verizon

Bailey was great very helpful

GamingWithKush

Great customer service. Friendly

Channy Medina

Fast and friendly services,very professional center

Calvin Richardson

Brandon treated us very professional thanks Verizon.

Adam

Terry was very helpful and knowledgeable

Daniel Flournoy

Terry Good service and information on deals

Billy Johnson

Staff are knowledgeable and helpful

Ethel Curry

Terry wonderful clear teacher and helper!

Mike Pinkerton

They did a great job!

Gary Davis

Good job! Terry thanks

Cary Standridge

Very helpful with my pixel upgrade

Joan Butler

Great place and friendly. Thank you!

Breda Turner

Wonderful employees

James Winders

Sales staff was very helpful.

C Dorr

Quick, clean, nearly perfect.

Buffy Hoyt

Friendly and always very helpful!!

Carolyn Kapp

Terry was most helpful.

Gamer Doyle

Quick and easy, salesperson was pleasant

Donald Holeman

Terry was very efficient!

Terri Gerber

They all were great.

Reggie Williams

Krissy is the best!

Debra Kavanagh

Very helpful, kind and considerate

Nancy Perritt

Perfect place to get help.

karen privett

Great customer service

Planting Rivers

Very nice

Lloyd Black

Helped fix my email problem.

Zarah Nurmohamed

Great service from Whitney.

Elise Probst

Great customer service

Frederick Sullivan

Terry was Very professional

Raymond Browning

Great store great reps

Larry Hammons

Great service by terry!!!

Lisa Mann

Samaj and Patrick are the bomb!

Dylan Pizza Cruz

I love this phone Service

Helen Holmes

Terry was awesome!

Victor Diaz

Terry was great!

jody Williams

They were great

Dave Craft

Thanks for getting me set up

Daymary Araujo

Great job

aaron miller

Great job

Ethan Woods

Terry great help

donna furgerson

Very helpful staff

Danny Crews

They did good.

Austin Porter

Terry is great!!

Brandon Hoyt

It's good in general

Clifford Handcock Jr

Service was great!

Donna Baker

Awesome service.

Edna Dyer

Great Terry!

Anthony Sanders

Good, very helpful

Chuck Lewis

Excellent Service!!

Rick Mhoon

Great.

Joshua McCumpsey

Top Notch!

toni Cain

Justin was great

Tammy Kelley

Wonderful service

Marlene Major

Great!

Stewart Drawbaugh

Terry was GREAT!!!!

Stephen Bolden

Awesome!

lorraine butler

Excellent and thorough.

Denny Maloy

Poor customer service

Willie WATSON

Worked hard for me

Craig Wiesemann

Brandon was great

Uncle Juice

Friendly staff

Ron Paulson

Corrected the problem quickly!!!

DONNIE HOLDCRAFT

Ok

Linda Jordan

Terry!

Jesus Salinas

Excelente services

Ronnie Huggins

Terry!

Alain Ramírez

Ok

Willie Hill

Great options

Jasmine Hopkins

Friendly and fast

Linda Franks

Nice

Gerry Gleason

Outstanding service

Nick Don

Great help

Nedra Hopper

Terry

Addison Day

Smart people

hayden henson

What a stud

Anwar khan

Fine network

Jamie Neil

Phone,phones,phones

VellThaStylist Owens

My Experience was Awesome 👏🏾 Javonte Kennedy did an Awesome job helping me purchase another phone …..Thank you …

MIRIAM HASSON

Caleb at Little Rock Verizon store informative , very patient with technically challenged customer! 10 stars!

jose o pampillo

(Translation) I went to the Verizon store in Little Rock for a consultation and Graciela attended me in a very professional, kind and extraordinary availability, I feel satisfied and very grateful for the attention received (Original) Me dirigido para una consulta a la tienda de Verizon en Little Rock y me atendio Graciela de forma muy profecional, amable y con una disponibilidad extraordinaria,me siento complecido y muy agradecido de la atencion recibida

Pat Clark

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