Reviews of Device Pitstop Grand Rapids. (Cell Phone Store) in Grand Rapids (Michigan).

Device Pitstop Grand Rapids

142 Reviews

109 Comments

Cell phone store

Mobile phone repair shop

3819 Rivertown Pkwy, Grandville, MI 49418, United States

Description

Information of Device Pitstop Grand Rapids, Cell phone store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Device Pitstop Grand Rapids

Reviews of Device Pitstop Grand Rapids

Joshua Taylor

(Update) - Jay is no longer apart of DP!! Amazing Tech Jay!! Over 20 years of experience and knowledge in the industry! Can repair just about every electronic, computers, phones, tablets, gps’s, iPads, watches, game consoles, headphones, oh yeah and even servers!! The prices offered beats every location in the State!! The discounts are amazing!!! Check them out!!!

John Westra

Looking for a great place to purchase an immaculate, guaranteed, pre-owned Laptop, Desktop, Tablet or Smart Phone or have one that needs fast, expert diagnoses, repair or upgrade? Device PitStop is your destination! Come see

Cody Poll

I brought in my iPhone 11 pro with a cracked screen hoping for a quick repair, and I got exactly that. 15 minutes, in and out. Much cheaper than the local competitors as well. I will be recommending Device Pitstop to anyone looking for a repair.

Benjamin Thaxton

I can’t say enough great things about this business. The owner really cares about customer service. I haven’t bought a brand new phone in years because they’re way better priced to buy a gently used one from here. If my phone has any issues they fix it promptly and communicate excellently.

Ted Hartzell

This is a great place. I have taken my laptop in recently for two repairs: a new keyboard and a new battery. Each time the service was quick, cordial and professional. When I phone Device Pitstop I get through right away to a human being -- yes, a human being. This small shop is the best.

Vicente Cuevas

Update: Another great experience at Device Pitstop. I recently purchased a HP Pavilion laptop at a big discount from new. It was worth paying extra for the Solid State Drive. My laptop is super fast now. Jake was a really good at explaining to me its features and also steered me away from buying a computer that didn't actually suit my needs. Everybody at the store is very knowledgeable and also very good at teaching the customers the technology without being too nerdy about it to where we don't understand what they're talkin about! I would definitely be back when I'm looking for a deal on a monitor keyboard and mouse to complete my work station. I had a great experience at device Pitstop. The staff was very friendly and accommodating. Especially because I brought to them an unusual request. They fixed a key fob for me that ordinarily would have been a $500 replacement at the dealership. Good people and very knowledgeable in their field. I will definitely go back to them.

V. S.

I'm kind of surprised they got any bad reviews from my experience. I bought a used gaming laptop there. Good price and the staff was really friendly.

Las con

I got my company phone fixed today. I’m grateful they were open today and had the parts in stock. It only took an hour. Great price. If you need your phone fixed without a huge price Device Pitstop is fou you. It was for me..

Valerie Kraker

Loved the service I received! Quick! 30 min and I didn't have to pay $20 to have it done under 1 hour like Genius phone repair! Smart educated front desk people. I'll be back to buy a computer, and any other essentials for my business. Would HIGHLY recommend over Genius phone repair!

Lisa Somero

I purchased a printer at Best Buy about a year ago. So, when I had a paper jam that I could not fix myself, I took it into BB thinking they could help me. The representative said they do not work on printers. I asked for any options of where to take my item and they suggested Device Pitstop. I walked right in and told the lady behind the counter my problems. She fixed it on the spot without pushing me off to another provider. I will definitely revisit their store if I have any further repairs.

Laurie Holmes

Excellent customer service. They didn't have the screen protector we needed for our iPad. But we brought one to them and they put it on for us at no charge! They were friendly and professional. In my opinion, they went above and beyond. Highly recommend!!

James Mollitor

Brought my phone in today to get my charging port replaced. They checked it out and it didn’t need to be replaced. They just cleaned it up for me for free and it works good now! My wife and I had them put new screen protectors on and they look brand new. Thanks for the help!

Stacey Grovink

I got my phone screen fixed here today. Brandon was very helpful. They had the lowest price I found for my iPhone 8 screen. Very professional, friendly and knowledgeable. I found out they buy phones too. Highly recommend.

Lavon Wolff

I am visiting from Chicago and 2 hours before leaving my iPhone got stuck in a update mode. We tried for about an hour to fix it but nothing worked. We decided to try Device Pit Stop in Rivertown Center, Grandville Mi and they couldn’t of been more helpful, friendly, and knowledgeable. Laura and the other associate had a couple resolutions to try and it literally was fixed in minutes. I was relieved knowing I would have a phone for any emergency should it come up while driving back to Chicago. Thank you Laura so much for putting me at ease and offering such Great Customer Service! I am extremely grateful.

JOHN N GAYE JR.

5 Stars Dedication Is Crazy!! Love You Guys Bro!!! Keep Going And aspiring Local a business!! 🚛,👍👍 …

Bob Becker

Many thanks for the outstanding service. My phone was a pixel 2 which had a very complicated repair. The staff did an outstanding job at the repair and I would highly recommend them to anyone who needs true customer service which is sometimes hard to find these days. Thanks very much to the owner Laura, John and Paul. Bob Becker.

Candice McKenzie

Device Pitstop was an excellent resource to get my phone fixed. The customer service was outstanding. The employees knew their craft very well. I would highly recommend this shop to anyone.

kelly herb

AMAZING !!! super cool lady at the counter, rather than the $75 repair at the other two places (ubreakit and the so called genius) the price here was $65, and that's not even the best part, the crowning jewel of my 110% ultra satisfied visit came when the nice lady tested my sons iphone battery and cleaned the charging port for FREE !!! YES, FREE!!! How nice to have honest people to deal with wh dont try to scare you into some hi tech purchase or repair that's not needed. I hope Device Pit Stop likes me as much as I like them because the honesty displayed just made me a customer for life. P.S., the store smelled great inside.

AccelerateJake

Device pitstop in Grandville claims to have the best prices for phone and computer repair in town AND THEY DO! BY FAR! They have great techs that get the job done right! Also bought an like new Alienware gaming computer and full setup from them and saved about $1,000 if I had bought brand new, I'm extremely happy with my purchase. (**6 month edit** both computer and phone work without issues)

michael edema

I broke my I phone 6 plus screen on a Friday night! I called genius phone repair and they said bring I in and try could fix it so I brought it there and it was gonna cost $160 and it was gonna take five hours so thinking that was my only option I left it there and my wife and I decided to get breakfast well as we were going o get breakfast we drove by device pit stop and decided to stop in there and check it out needless to say it was almost half the price and it would only take 1 HR so I went and got my phone back from genius and brought it to device pit stop! I would giv them 100 stars if I could Jared and Paul did an outstanding job an had it done in less than an hr they will have my business from now on and genius is a rip off!! Thanks again device pit stop!!!

Patricia Beute

I found the people working there to be very helpful and friendly. The service was done promptly and well. Everything done was explained to me in a courteous manner. The prices are good and reasonable. I would recommend Device Pitstop to anyone needing service on a smartphone, laptop, or tablet.

Cheyenne Offutt

I absolutely love this place! I was in here a couple of months ago because I had a lot of problems with my iPhone. They helped me in every way they possibly could. I came back to get my phone screen fixed because I'm clumsy and they are still very friendly wonderful people!! I would recommend this every time, with their prices and friendliness it's worth it.

Om3ga Principal

Really good pizza & breadsticks. Howies has always been my favorite place to get pizza. They open kind of late though.

Brandon Winter

Laura and Trevor were AMAZING today!!!!! After going to 3 other competitors for an iPhone screen, I finally found Device Pitstop and they were awesome from the start. I took in some old computers and cell phones I had laying around the house and I was pleasantly surprised at what they offered for them! I'll definitely be going back AND referring people!!! Good luck in the future Laura!!

Simon Beld

GO HERE!!!!!!! Apple would not fix my phone, they did! Its as simple as that!! Oh, and they did it for free. Apple was trying to tell me they needed my phone for a week, but this store took about three clicks and had it up and running again. No BS, No hassle. Get your phone fixed here.

Janet Galanis

Very friendly and helpful. Purchased an IPAD from Laura, and she answered all my questions and even walked me thru a few things on the phone, saving me a trip back to the store. I highly recommend The Device Pitstop. Customer oriented and knowledgeable and well trained staff.

Jim Marr

Extremely helpful. Very good information and saved me a ton of time and money. They did a great job on my screen and had some of the most helpful customer service representatives in town. Can't recommend them enough!

Alice Jones

My iPhone had a hole in it. They fixed it up like new. I recommend them because the staff was amazing. Brandon treated me like a friend and took care of me. I will go back if I need help in the future.

Kemper Breed

Went WAY above and beyond what was the norm or required. 30 Years of Hight tech service business and they do business the way I always did and it shows. I do not normally make the time for reviews but when people deliver excellence in customer Service and go the extra mile ...you have to take the time to say so. Most only take time for complain when it comes to reviews. Its technical and I have been doing this long enough that any complaint is not doubt a PEBKAC....that is problem exists between keyboard and chair. I am not longer doing tech support for family, myself or my friends.....I am sending them all here now.....ALL OF THEM You guys ROCK~!~~~~!!!

Gary Parsons

My son broke the screen on his iPhone, so we ran over to Device Pitstop about 15 minutes before they closed. I was hoping to just make it there and drop it off. Lucky for us, Lazaro stayed late and fixed it right then. Talk about going beyond the call of duty. Thanks!

dan pastoor

Went in with a video camera that wouldn’t keep the battery in place. Lazaro dropped what he was doing and spent 20 mins working toward a solution. Best of all he didn’t charge! Next time I need anything technology related fixed I am going here! Thanks for everything!

Itsa me

Great service cheap price and fast turn around time.. My daughter broke her iPhone screen it was repaired and looked like a brand new phone with no issues at all... I would give more stars if I could ....sure beats buying another $600 phone on a single mothers budget .. Thanks Device Pitstop ..

Steve Goulish

I love this place. The staff is friendly and knowledgeable. They fixed my iphone 8 for the best price I could find. Its like new! They sell all kinds of computers and phone too. Go there

brenda anderson

Had a positive experience. Fixed my iPhone quickly and cheaper than any other place I’ve been in Grand Rapids. Great job!

lynda adams

Very Helpful! Did a great job fixing my charging port. I would definitely recommend them.

Corine's Cakes and Catering - Corine Rose

I was having problems with the phone and they were very nice and professional and did everything possible to repair and/or replace it. I traveled from Muskegon to get it fixed. I was very pleased and will continue to do business with them and refer other people to them.

Nicolas Denton

First ever broken screen. John and Brandon were great, came in 40 minutes before close and they fixed the phone and had us out the door in 20 minutes. Thank you so much for the help.

Adriana Rodriguez

I recently got my phone repaired here, fast friendly service. the prices are unbeatable as well, defiantly recommend device pit stop if your looking to get a repair

Ashley Wood

Brought my old iPhone here to sell and was surprised at how great their offer was. The transaction was smooth and easy. I would recommend to anyone selling old electronics.

George Seay

Have been to Device Pitstop three times now over several months. Each time they have been able to assist with issues I've experienced at reasonable to no cost. I'll be back.

Travis

Great experience! I had keyboard issues, they fixed on the spot and I was on my way! Would highly recommend them.

Alec Green

The service was incredible and helped us with every problem. Even going out of their way to find us a better deal. I highly recommend shopping here.

Susan Rhoda

Salesperson was awesome in answering my questions and helping me find just what I needed. Super friendly, patient, and knowledgeable. I will be back. Highly recommend.

Erin Woolf

My phone issue was diagnosed and fixed within an hour and at a great price. Hope was welcoming and great to work with! Thank you!

Wedgeworth4444

Fixed my phone in less time than expected! They're patient and willing to work with you. I'd definitely recommend them!!!!

Joe bessert

Fast, friendly, professional service. Repaired an older iMac 24 that wouldn't boot up. Works great now! Thanks! You're awesome!

Anna Devries

Staff is great prices are reasonable and they fixed my tablet (microphone wasn't working) and they fixed my WiiU!! Thank you!

David Beighley

Friendly, professional services and great prices. It's the only place I go when I want repairs or used devices.

Lydia Stevenson

John fixed my cracked iPhone 5C case in less than an hour. Reasonably priced and great service.

Jessica Morton

Quick screen repair, couldn't of asked for a better quality and more reasonable price than Device Pitstop. Would definitely recommend

Ken S

Awesome - Replaced an iPhone 7 battery for $39! Great service.

augosto hidalgo (-)

Shot out to Lazero and young men working there. Knowledgable friendly safe and was thrilled to get answeres and product feedback i hadnt been able to find anywhere else!!!

Nathan Aukeman

Phone works great after you guys fixed it. Thanks for getting it done so quickly! I will definitely recommend.

Ari Solomon

Fixed my girlfriend's phone in less than two hours with no prior appointment. Friendly service and fair prices.

Katherine Schneider

Brought my Mac laptop in because the spacebar wasn't properly responding and they fixed it within five minutes for free! Friendly, professional, and gave me some advice for future use.

Todd Staskiewicz

Extremely low prices and quick on site repair. Tons of phones, tablets, pc's and Mac's on sale for low prices. Paying cash for used devices.

Sherri Yager

Friendly service, great price only downside was how long it took to get my device back

sofia vega

Fix my laptop but employee needed to go home a few minutes early. credit card charging system down,, wasn't able to pay for transaction to take my laptop home.

Eva North

I stopped in here to get an estimate on what it would cost to get my Google pixel phone fixed, I'll admit, they are pricey, but they do fix most things and the customer service was amazing.

Garrick Goudy

Worked very hard and endlessly to get my new virtual reality software working and gave me a great deal on some new hardware. Thanks guys!

Phil Karnazes

Experienced staff, quality workmanship, and fair pricing. Great value, highly recommend.

Anthony Weingate

I had a new battery put in my phone. They did a great job and answered all my questions!

Jon Ludwick

Great place, I appreciate how polite and knowledgeable all the staff is. Everyone there is always polite and super helpful. Highly recommend!!!

Darlene Vanderhoof

Highly recommend. Device Pitstop is awesome! Service is fast and courteous.

Eric Bel

Jared K was a great help to me in finding the earbuds that were perfect for my ears. My special ears...MY BRAND

Kevin J Vanderhyde

They have done a Great Job repairing our many devices!

Sara VanSingel

Very quick and helpful service! And at a better price than the closest competitors. Very happy with my service!

Phoenix Lofquist

Pros: Fixed my phone screen in an hour. Cons: Incredibly bad customer service on the phone and in the shop.

ike lubbers

Awesome prices wonderful staff best repair service in Grandrapids

Devin Bristol

They helped me out so much with my screen replacement and it was a lot heaped than I thought! Thank you!

Spencer Richardson

Easy and simple repair for a good price. I recommend if you need a repair come here.

Connor Hundt

Bought a used tablet from them and it works amazing and it was super cheap!

susan wesche

Went in for some information about selling used devices, and the staff was really helpful.

David Harris

Would have been 5 stars but no one called to let me know my computer was ready.

Charlie Le

Service was really quick and Trevor and Paul were extremely courteous and polite.

Jen

I went to pick up an order and it was unable to be found. I'm still waiting for a call to update me on the situation. But friendly staff.

Melissa Baker

Wonderful service and knowledgable staff. Thank you for a great experience, I will be back!!

Raul Lopez

Great customer service and very willing to work with you.

Corey Lee

Great place to have a phone fixed, fast and friendly.

jay steinebach

Walked in with an issue and walked out 25 mins later fixed . Great , lowest price too !

Anne Willis

Great customer service and prompt results! Thanks Device Pitstop!

Steve Stoneburner

Great deal on a used iphone. My daughter loves it.

Devin Collier

Helped out a lot! Got my phone fixed with short notice as well. Thank you

Paul Diekevers

Fast friendly service, employees care about what they are doing and are very helpful

Lillian White

ASUS Zenbook UX390UA has beautiful design, fashion.

Lyzoh

Does this location buy used but good conditioned pc's/ monitors???

Lindsey Blake

Great customer service and best price in town!

Neil Syrek

Didn't end up purchasing anything, but the staff was super helpful

Christopher Talbot

More affordable and better than geek squad.

Dave Curtis

Fast service and great price and knowledgeable staff.

bill aldrich

got my desk top running when geek squad could not.

lars coksmore

Fast service, friendly staff, great prices!!

Sean Dine

Clean store, friendly staff and decent prices.

Noah Mead

Got my iPhones fixed here

Robert Jolliff

Hey give me a good deal on a power cord

Rob Farrimond

Fast Service, great prices!

Keri DeBruin

Quick & efficient. Cheaper than other places around.

Fern Rayon

OFF THE CHAIN in service, compassion, costs, professionalism!

Chuck Schilstra

Great staff and best in town!!

Jessica Dam

Great staff and prices!!

Jared Rank

Quick and easy repair !

Nakia Kyler

good customer service

Hazel Cooley

Fast and friendly

Kyle Kotrch

Helpful and quick

Steve Williams

Great Service

Kenneth Brenner

John Kutilek

Wanda Crump

Jamie Cooks

Contact

Photos