Reviews of Cell Phone Repair - Still Genius!. (Cell Phone Store) in Grand Rapids (Michigan).

Cell Phone Repair - Still Genius!

227 Reviews

174 Comments

Cell phone store

Cell phone store

2747 E Beltline Ave SE, Grand Rapids, MI 49546, United States

Description

Information of Cell Phone Repair - Still Genius!, Cell phone store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Cell Phone Repair - Still Genius!

Popular times

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Reviews of Cell Phone Repair - Still Genius!

Jose Martinez

The same day service was very helpful! I appreciated the time Kermit (who’s the new manager I guess) took to explain everything to me in detail how the whole process would go. Id recommend for to anyone looking for any phone or computer repair.

Kaitlyn Franks

Kermit was the most friendly with his customer service. He made accommodations to service my phone right away in a timely manner as I was on a time crunch. He was personable and professional. 100/10 recommend.

Amanda Roelofs

Kermit was friendly and extremely expert about iphones and replaced my screen in under 2 hours. This is the second time I’ve utilized their service and both times were easy quick and pleasant! Saved me $$!

KAREN HUGHEY

Kermit and Ryan are so incredibly tech savvy! Ryan was about to go home when I walked in and inquired about a MacBook I was interested in. Ryan answered all my questions, without a hint of impatience and I ended up purchasing an awesome MacBook Pro on the spot. I will do all my business at Genius Phone Repair from now on. It sure helps to know that there is service after the sale, too!

John Zaleski

I would recommend genius CPR to my friends for any electronic repair the gentleman of front was friendly and knowledgeable and helped me with my phone definitely ask for Kermit, he is 😁 funny …

Eric King

Kermit did a great job with my phone. He went above and beyond to make sure the phone not only had a screen replacement but cleaned the phone out and made it seem brand new.

Alex Fontaine

Kermit gave excellent customer service. He even cleaned the ports of my phone and increased the charging amps as a free bonus! Thank you

Carson Herzog

Took all of 5 minutes for the transaction to replace my phone screen. Kermit was very kind and professional about everything and always worked to get the customers the best deals! Very nice!

Susan Tuthill

Customer service was fabulous! Kermit the manager went above and beyond and answered all our questions patiently. Was also very knowledgeable and honest. Super fast service! Will go here again!

Luisa Nordling

Helped me a lot. Kermit knew about my iPhone audio issues and showed me how to unlock the portrait view. I recommend them to anyone who needs help. FYI it’s cpr not just genius anymore

ann palmer

Great service Kermit the manager was able to get my battery replaced and even put on a screen protector in less than an hour…. I would recommend cpr to anyone needing tech repair

Faite Mack (EhiFoundation)

The guy at the counter gave me outstanding service I will recommend him to my friends and family for Tech repair I will definitely be back for any electronics needs highest possible highest possible stars

Kenneth Lau

Kermit was helpful knowledgeable and answered my questions regarding Sim card issues. I'll be back for my tech needs and would recommend genius cpr to my friends

Arthur Cobb

Kermit the manager was able to get my phone working while I waited and I purchased a new iPhone for a gift while I was there

Jah

First time visit. Kermit helped us and hooked us up with a deal. Recommended to anyone who needs.

Becki Vander Lugt

Tyler was friendly and helpful. Quick turnaround for 2 repairs and a new protector.

Joe Blow

Great customer service and fantastic work. Tech Kermit, took great care of my problem and everything is operating perfectly! Highly recommend!!!!!

David Shep

Kermit helped me out with a dirty charger port that needed to be cleaned, as well as recommending a new case to protect my phone from dirt and damage!

Kendra DuMont

I would recommend my friends to come here and get their electronics fixed the staff was very friendly and knowledgeable and was able to get my phone back up and running in an hour

Cindy Marrell

Kermit was informative and help me learn how to transfer photos from one device to the other I would recommend coming back here for any repairs

Jazz Colbert

Kermit and Dylan helped me out with camera issues on my iPhone. I will be telling my friends and family to go to Genius CPR for all their technical needs.

George Bayard

I wish that I could give this place more than five stars the gentleman at the front desk was extremely helpful and I would recommend them to anybody needing cell phone repair

Tracy Parsons

Had a problem during a battery replacement and the CPR Geniuses proactively offered a solution that exceeded my expectations. Great prices; great service; great people.

john sweet

The big guy up front was very helpful I would recommend Cpr on beltline for anyone needing tech help.

Colson Brummel

I am a returning customer I would definitely recommend this place to friends and family the guy in front was the manager and super helpful and provide a fantastic customer care

Lymbo

Kermit and Kim both were equally funny and helpful. Will be bringing my phone back whenever I need to!

Josh Forbes

If I could give it a 6 out of 5 I totally would good service quick and friendly would recommend to my friends and family absolutely

Brian L

I shattered the glass on my iPhone at work yesterday and was in a panic. I rushed over to Genius Phone Repair and arrived around 5pm. Christian that assisted me was very nice and helpful. He advised the phone would be ready at 6:30p to be picked up. I arrived back at that time and the phone was ready to go. It looks great and works perfectly. Thank you so much! 😃

Jacob K

Kermit repaired my phone same day within an hour. Highly recommend

Robert Snider

The manager in front was nice and informative....I would recommend genius cpr to anyone needing tech help

Bonnie Demott

Fast good service. I would recommend them to friends. Ask for Kermit he was funny and smart.

Samara Gould

Kermit was super helpful in getting my screen fixed and transferring to my new phone!

Dan DeGlopper

I'd recommend my friends and family coming in here he was able to get me up and running in no time.

Wally Wasilewski

Very friendly. Quick service. Was responsive to my need. Highly recommend.

David Campbell

Just dropped off my son’s iPad for a screen repair. Really prompt & efficient service.

Laura Szotko

My 16 year old son went in a pool with his phone in his pocket. He was several hours away from returning home and by the time he got home we didn't have time to take the phone anywhere before businesses closed for the day. We placed the phone in a bag with rice and hoped for the best. Next day we went in and Genius opened up the phone. They dried the water they could and recommended we put the phone in a bag with silica gel packs to dry out any remaining moisture. They made it clear that we should not plug in the phone or try to turn it on before returning to the store in a couple days. We returned and Stacy helped us. It was obvious she knew what she was doing. We were fortunate in that although the Lifeproof case on the phone did let some water in (through a slightly worn membrane on the home button), it must have kept excess water out. She checked for moisture and then plugged it in. Made sure it was functioning properly. I expected to pay a fee for her time, but no charge! So nice that there are still companies like this that will help with small checks like ours! Definitely recommend this location and ask for Stacy!

John Brophy

I had an iPhone battery replaced a month or two ago. Replacement went fine and I got my fixed phone back in a few hours. I've since been back to this location twice and both times they talked me out of doing a repair. In the first case, they let me know the phone's existing battery wasn't that bad. They walked me through some settings to change to improve my battery life without replacing the actual battery. In another case, I asked for an Apple Watch battery replacement. They were quick to point out that it would be only slightly more expensive to replace the watch with a newer model. I really appreciate their honesty and I happily recommend these folks for any of your electronics repairs.

Mallory Yost

This was my first time visiting genius phone repair. The staff answered all my questions I needed and were very helpful! I will go back again with any more phone issues.

Jean Wisniewski

Kermit was very nice! Phones look brand new.

Rachael Cushman

This genius phone repair shop is by far the best! Customer service is amazing and they treat you like they care. I had drived all over to different shops tonight to fix my home button on my iPhone, all of the shops were charging an insane amount of money to just replace the button. When I got to this shop, it was fixed fast and easy for a VERY affordable price ;) Thanks again Steven! Rachael

David Brew

Very fast screen protector replacement and nice staff

Chris P

In and out w an iPhone battery replacement in less than an hour. Friendly staff

Mackenzie “vegas” Bailey

I am so happy with my experience here. My phone was completely destroyed and they fixed everything for 75$. I was a bit skeptical to try them, but I do not regret it at all. My phone is working great. The employees are so nice and they know what they are doing. I totally recommend.

Lucas Ploeg

Very good customer service! Phone looks brand new.

Nancy Otis Chamness

I brought my iPhone to the Genius Phone Repair in Grand Rapids. The screen had blue lines on it and I was afraid that I would not be able to get my data, photos, and long contact list back. I was really anxious. Steven met me and told me that he could fix the screen at an affordable price and nothing inside the phone was lost. further, it is only a 2-hour repair and I am back in business. The store was clean and attractive. I will be sure to come back here again.

Marty Pickering

Genius Phone Repair offers device repair at a fair price. However, I recently had them replace a broken display panel on a Microsoft Surface Pro 4 tablet, and when I got it back the battery would not charge. I called and at first they told me I would have to purchase a new battery (even though the tablet worked just fine when I brought it in). They later called and told me that there would be no charge for the second repair, and the tablet now works perfectly fine. I think they may have forgotten to reconnect a ribbon cable inside the tablet when they replaced the display panel. In the end it all worked out okay, but I was without my tablet for a couple of weeks. I will likely return to Genius Repair for future needs, and hope my experience improves going forward.

Kari Sherman

Stopped in today because a screen protector was so stuck on my daughter's phone, we tried everything to get it off. The lady who helped us was amazing! She got it off and saved us a lot of stress and tiny cuts🙂 highly recommend this company and location! …

Katie Smith

Great service! I took my phone in to get the screen fixed. Not only was it fast but also a fraction of the price Verizon quoted me. The staff is also very friendly and knowledgeable.

Tracy Ziska

Had an issue with my Note 10+ where the pen had gotten stuck due to tempered glass liquid spilling in to the chamber when it was being "cured" by the UV light. The pen retraction was toast as it "glued" to a position where it couldn't be retracted. Drew SAVED my bahooskie when it troubleshot different ideas to get the pen out vs having to dismantle the back (which almost always results in cracked glass backing). He saved me money, time and I got to keep my phone without being down for I can only imagine how long. I lost the pen (my fault due to the "glue" getting on it, but I had an extra one anyway and I would rather have paid for a new S Pen for new glass back). I've never had a need for a phone repair shop until now, BUT they will earn my future business (I have 2 teenagers) and my referral without hesitation.

bin chen

I expected to spend $60 to fix my iphone charger port after speaking with a couple of stores. I saw this store, went in and briefly described the problem. The staff quickly checked my phone and told me it is just full of stuff.. He then went in and a few minutes later came back with a fixed phone. I was thrilled he did not charge me. Very nice people and professional service!!!

Becks

Great experience with Dakota the store manager. He was very helpful and got my phone repaired quickly!

Alex DeSantis

I had a iPhone 5c I was extremely bored of with no way away from it until I went to genius and traded my phone in for a galaxy s5 that was in amazing condition and for a great low price! I wouldn't of been able to do it without them! They also have a extremely wide choice of cases to protect my phone! The service was great and helped me with everything including transfering all my info off of my iPhone to the s5 I was very impressed I never thought they would be able to do that! Thanx again guys for the awesome phone and service! I will be back with all my cell phone needs for sure!

James Parr

I needed a new plug in receptor for my phone, dropped it off at Genius, and picked it up the next day at a cost less than what was quoted. The service was great because they did what they said they would do. I'm happy to recommend them for phone repairs. Also, access was pretty easy at the Cascade site.

Macy Wood

I love genius phone repair! The staff is always very helpful, and they do awesome work! They fixed my phone screen and replaced by battery and back camera all for a great price, and very fast service!

Ryan Brown

Today I went in to the Genius Store on the East Beltline and they saved me AT LEAST $500. I walked in and the manager, Dallion, politely and promptly greeted me at the counter. I told him my situation. My phone wasn't charging properly and it was really a huge inconvenience for me when I woke up in the morning without a charged phone! Dalton took my phone, looked at it for 2 seconds, removed a large amount of dust and lint from the charging portal and boom! The phone was completely fixed. I was amazed. I told him my next stop was going to be Verizon to buy a brand new phone, for probably at least $500. But Dallion saved me, and refused any money. I learned that before ever buying a new phone, just stop by the Genius Store and see what they can do first... they just might save you $500.

Sheena Olivia Nolin

This place MADE MY DAY. My iPhone battery needed to be replaced. Not only was the work done in less than an hour, but it was way cheaper than another place I tried earlier that day. They fixed my phone and I'm very happy with the service. Thank you!!

Desirae L Pyle

Free visit for minor fix! I used a off brand Apple Watch band and the connector got stuck. I tried a bunch of different times but it just wouldn’t budge. Walked into genius and they fixed my Apple Watch in less than two minutes. Best of all it didn’t cost anything. Thanx!!!

Brian Machiela

These guys are fantastic. I took my iphone for an accidental swim in the hot tub with me and had some serious water damage. Genius helped me get back up and running in no time. Great service & good rates - won't go anywhere else.

Scottie Footman

I had an iphone 4s forgot the password and cracked the screen. These experts fix these problem within 20 minutes. Also they replaced my ipad screen i am impressed with this service. Their prices are affordable and it is done within that day.

Grand Rapids Graphix

I had an issue with my screen and my main board. I was in a huge rush to get it fixed and back working as I was leaving town and needed it for work. Within 45 minutes my phone was like brand NEW from sprint!! Thank you Steve and your staff.. Highly Recommend

Jeff David

No matter what you read on the Internet, no one will unlock your iPhone. CellTec won't either, but they will solve your problem. Yesterday I had a locked iPhone with my only option being AT&T at $70.00/month. Today I have data along with unlimited text and unlimited talk for $40.00/month. I was very close to jailbreaking my iPhone yesterday but didn't do it because it really isn't the right solution. Man am I glad I waited a day. I met with Shawn this morning and walked out 20 minutes later with a fully functioning iPhone with service. I have been dealing with this fiasco for (6) weeks and Shawn solved my problem in 20 minutes. Learn from my experience - call them.

Jake Harmon

I poped in today and was having trouble with my phone charging. Instead of an expensive and lengthy repair they cleaned it and restored it to be just like new in just 15 minuets. These guy are great. I will definitely recommend checking with these guys before going to the store and paying and waiting for a new phone.

Tomer Algai

Good place for phone parts that you need ASAP. I've not had a phone repaired here so I can't speak to that. But I needed a simple card adapter on short notice and they carried it for $5.

AJ Brown

Having these stores here in town makes dropping your brand new iPhone 5 (two days after I got it) seem not so horrible. They fixed it for less than I thought and got me a shock proof screen protector so that I could avoid busting the screen again. Friendly guys and fast turn around time - HIGHLY recommend!

Gary Hall

I had a connectivity problem and the service and professionalism level was superior. They were methodical in solving the issue and their follow-thru was absolutely excellent. They treated me with the utmost respect and did not give up until they found the issue and more importantly fixed it. On top of that, they did not charge me! Many stores out there could learn a lot by this store's example. I will certainly return and also recommend this store to others! Thanks for a job VERY WELL DONE!

Tajbid Hasib

They couldn't fix the shattered screen on my ipod touch 5 but they repaired the power button and shipped it to me without charging anything! Highly recommend this place

Emily Neu

Apple was going to charge me for a brand new phone after it froze doing a software update, and then I brought it to this store and with in 30 minutes they had my phone totally up and running like new. They are awesome!

Tracy Parsons

This the 3rd time that I've taken my iPhone to the GPR store on Beltline & 28th and it's become my "go-to" place when I need iPhone help. Twice now, they looked at the phone (I had to leave it for a few hours), made a few adjustments that didn't require any parts and then returned the phone fully functional. The AMAZING part is that those two repairs were done at no charge to me. One repair was a (lint) clogged charging port and the other a power button that was not seating properly. On the 3rd occasion, they did have to replace a part so I was charged. I've become a total fan especially of this particular GPR store -- they understand that it's about long-term customer relationships, not a quick buck. GPR has plenty of locations, expert technicians, fast repair time and a guaranteed work, all at a cost much, much, much better than those Geniuses at the Apple Store.

Laurie Cavanaugh

The guys there were great. I was told it would be less than an hour and they called within 20 minutes letting me know the repair was done! Phone was fixed and I was still able to knock out that quick trip to Meijer.

Kira Sherrill

very charismatic and did a great job on my phone

Phyllis Rasmussen

Worked with Anna and she quoted me at a fair price and they were very professional. Impressed looking forward to having my phone fixed after it has been broken for like 4!years.

Amy Cammell

As a mom of two teenagers I've visited Genius Phone Repair several times for cracked I-phone screens and have had great service each time. The phone looks brand new again. I highly recommend this store.

Michael Kornoely

I had the adhesive on the small panel protecting the lens and flash on the back of my Droid M fail. They fixed it right away for me, and I was out the door within five minutes. Great job with friendly and respectful service.

Nalova Westbrook

Keaton at the Cascade store was extremely friendly and helpful. He did not charge me anything to get me a new sim case and make sure SIM card was working in my iPhone. Best service I could have received!!!!

Jasmine Wilde

The best help ever! The Cascade location got me in that day, fixed my phone that I thought was a goner, and offered GREAT customer service. Cancelling my phone insurance today, do not need it anymore, I have Genius Phone Repair! Thanks Guys!

Andrew Hanna

i Had a great experience at Genius ! it is great to be able to not have to pay $600 for a new phone. My wife got her phone stolen and they were very helpful and i felt well taken care of.

Kristin Martin

I went into Genius Phone Repair knowing that my phone charger port was broken. My phone carrier told me that since I wasn't under a warranty for my phone, I would have to get a new phone or find another place to fix it. I went across the street to GPR and they told they could fix it in a matter of just a few hours! Thanks for a job well done!

Kaylea See

Took an iPad and iPod in to get cracked screens fixed, less than 24 hours later they were both as good as new! Friendly service and a great price. Highly recommend!

Amy Nelson

They fixed my daughter's Iphone glass within an hour of my phone call. Suggested a protective cover to prevent future damage, all at a fair price. I would highly recommend this location!

Ti How

The on/lock/off button on mi IPhone 5 stopped working, and when I took it to the Apple store they told me it was not repairable. When I saw the reviews Genius Phone Repair got, I thought I would give it a try. Sorry I waited so long to check it out! They fixed my phone in less than 2 hours, for $79.00, and it works perfectly. The counter guy was very professional, and I could not be happier. Highly recommended.

Niki Cordell

These guys are seriously amazing! My boyfriend shattered his screen on his phone and took it to another store where they completely destroyed the phone screen! When I brought it into Genius Phone Repair, they were so helpful! They were able to get the phone in the very same day! They fixed it within just a few hours. My favorite thing was not having to wait forever for it to be done!! I've been here multiple times and I would definitely recommend it to anyone who needs to have a phone repaired! :)

Katie Kirchner

This place is awesome! My iPhone 4s was dropped on a tile floor. The screen was not functioning but there were no visible cracks. I was sure I would end up having to get a new phone ($200) and pay for an additional line ($10 per month for 2 years) since I was still under contract with my cell provider. My coworker told me about Genius and even called them to explain the issue with my phone. Nick new what the problem was right away! He said it could be repaired for under $100 and I could pick it up at the end of the day! It's now functioning perfectly and Nick helped me choose a sturdier phone case....just "in case." These guys are knowledgeable, courteous and fast! Thanks Nick!

Linda Welsh

My daughter cracked her ipad screen, which she uses for her college textbook. Genius was able to fix it by next day. Great customer service and products!

Rick Gibbons

Needed a replacement phone to tide me over until my upgrade kicked in on my contract. Genius Phone Repair hooked me up me a good phone at a great price. Thanks guys!

Steven Turner

These guys are the best!! I'm also a small business owner so I understand the importance of Google reviews. GO HERE. THEY WILL TAKE GREAT CARE OF YOU. The only bad reviews these guys have gotten are people who shouldn't be upset. One is a guy who didn't want to pay the price for quality (his call experience is bull I have called several times and they have answered everytime) and another guy who's frame bent apparently all on it's own. (C'mon man..) Bottom line is these guys working there are the best, they have cleaned phones for me, done free diagnostics on SEVERAL devices for me ALL FOR FREE. They have covered my father's iphone when it was 3 months out of warranty. They stand behind their work and they deserve your business. I was not going to do a review but I noticed these bone heads in front of me so I felt obligated. Genius for life!

Anna fune

Great, fast service, for great prices

Stephen Barrows

We've come here twice for two devices and the repairs were great. The service was terrific, the timeliness of the repairs prompt, and we're very happy with the service. Thank you!

Sandra Kitchka

Zach helped me pick out a used device. Great service.

Carl Steffon

Top Notch service. A very informed and reliable staff. More than met my expectations. I will do further business with Genius

Carla Graham

My iPhone 6+ screen was badly cracked. I called Apple Store & they quoted me $329 to repair it. 😳👎🏼 I then called Genius Repair & they quoted me $134 with a warranty. Cody and Daniel were so professional. It only took two hours for the repair. While I was there I picked up a new case & glass protectant. I like one stop shopping!! I'm coming here for any future iPhone, Mac & PC repair!

Janet Sokolowski

since having to replace a phone, i was very satisfied with Genius; after shopping to find options, even Verison gave me a go to purchase from Genius. Still very satisfied.

Cassie Schultz

Respectful, quick service. Would go again.

Jodie Sager

Great customer service and quick repair from Dakota. I would highly recommend!

Bryan Obermeyer

Stopped in in the morning to drop off my daughters iPhone with here shattered screen. Stephen set us up and had it repaired and back to us within a couple of hours. Thanks Genius

Brian Leugs

Came in after 6pm and they replaced my Galaxy S4 screen in 25 minutes, Very polite and a nice job. 5/5 reccomend.

Soldaten 64

Customer service was amazing, my Galaxy S3 looks brand new. Really came through, definitely coming back!

Jana Mead

Store manager Dakota was very helpful. The service was professional and swift.

Alicia Wiggin

Great job with phone repair! Fast turn around. Wonderful customer service from Keaton and Matt!

Jerry Collins

Took my phone in at 11 a.m. got it back by 4. the problem was the same as one they fixed before so I got it for free under the warranty

Leroy Masterson

Dylan and Kermit were great 👍🏻👍🏻 …

linda milley

Was pleased with the helpful information that was provided both over the phone and in person. Very accommodating around my husbands driving schedule to be sure my daughter could receive her device in a reasonable time. Thank you so much for your expedient time on the battery change!

Conner Magro

Great customer service! Answered all my questions and helped resolve a couple of problems I was having with my phone. Highly recommend coming here for any phone problems!

Matthew Zvonar

Went in there today and the gentleman was very friendly and the I didn't have to wait said there shouldn't be any problem fixing my phone and it would be done in a couple hours. Thank you would definitely recommend them

Karen Olson

Daniel Trupke, the Store Manager in Cascade was very helpful to me today. I highly recommend going to this store first for all your repairs and needs.

Sam

Always a friendly and informative place when I visit. They've taken care of me every time I go!

Mark Elenbaas

Steven was very knowledgable and the service was outstanding. Genius Phone Repair breathed new life into my daughters iPhone 4s. Thanks for the quick turn around. My daughter loves her like new iPhone.

Richard Wachter

My iPhone 5s was damaged (by me) when I installed a new battery. It was basically inoperable. I took it to GPR for an evaluation. They said they'd need 2 hours to review. Within 30 minutes, I received an email that my phone was ready. Turns out that I replaced screws out of order. GPR put them in correctly and did not charge me. Said it wasn't serious enough to consider billable. Now, that's service and professionalism.

Ern ie

Great customer service and honest people. Came in with phone and went over my options. Very upfront about their service. Will be back!

Kris Kimball

Great service and very happy with the 90 day warranty on repairs! Took my iPod in after running it through the wash. It came back mostly fixed, but the battery was draining way too fast. They kept working on it until I was happy and now I have a fully functioning iPod. While I hope I don't have to, I would definitely use them again.

Lillian HowellBell

Ayshia and Stephen were both so helpful!! I am so glad that I stopped in to inquire about getting my phone repaired. Lordy, thank you for these young minds that are working for society. Thanks again!! Liddi

Day Tripper

Good service, if they don't have what you want they'll try hard to get what you're looking for, and prices were competitive

Mark Erickson

Great place, $40 cheaper than other places. Had a repair done same day.

Liz Giffen

These guys are AWESOME! They are nice, quick, and have the best deals you will find in this area!

Hugh Little

A bit more pricey than the battery store down the road. But they had what I needed in stock when I needed it. Very quick service.

Isaac S

The power button on my S3 was fixed before lunch the next day. Great service, works like new!

marcy tawney

The store manager was very friendly and helpful. I will definitely go back.

Kim-hang Tran

Purchased a Samsung Galaxy S5 tempered glass screen protector, which has saved my screen multiple times from drops. Nick and Steven provided superior customer service. We'll do business again. Thank you!

Nick Thrall

Shattered my Iphone front and back! Went to Genius and this gentleman named Josiah Greeted me very professionally! Sounded like he knew what he was talking about and gave me some great tips on how to keep my iphone working at MAXIMUM efficiency! Thank god this place exist otherwise I would be waiting a month to get my phone fixed from sprint.. more like a 'crawl'. Wouldn't dream of going anywhere else to get this job done! Thanks again guys!

Jeff Sneider

Helped me with two issues now, and both times did a great job at a reasonible price.

Sam Wilson

My phone wasn't charging properly. Verizon gives me 5 complicated $100+ options to get it totally replaced. The Verizon representative sends me to Genius phone repair across the street. They pull out some pocket lint from the charger port in 60 seconds and it's back to working order, free of charge. Stop by here first with your phone malfunctions and hopefully save yourself some time and money! Thanks for the help Geniuses!

Michael Reimer

Did a great job repairing my tablet screen.

Debbie Austin

Daniel at the Cascade store solved a monitor display problem on my laptop in minutes, taught me how to do the fix myself in the future, and there was no charge. :)

Jay Taylor

15 years of experience my self I work at this location! We also have 2other amazing tech with years of experience in the industry.

Jeff Nordlund

Knowledgeable walk-in advice for my Android phone at an unbeatable price!

Allison Kunde

Genius phone repair was able to fix my phone within 2 hours and the staff was friendly and helpful!

Therese Gunter

Had an excellent experience! Staff were very helpful!

Greg Mulder

Love Genius. They have successfully repaired many of the family phones over the last several years.

Lisa Lotterman

Total helpful staff. Saved me and my teens with problems

Sean Regan

Phenomenal, incredibly fast service and very helpful associates!

Pamela Motyka

Fast, Friendly service! Screen is good as new!

Dustin Amsler

Even an idiot would choose Genius. Awesome concept and the people who work there are awesome.

Derrick Pearson

Had my galaxy s2 glass screen replaced. Good service. Thanks Steven

Anne Spiegel

Not one but two iphones repaired after Apple Genius Bar could not/would not.

Luis Pena

Fixed my Pixel XL (new battery) and it's now good as new

Chuck Knight

Excellent, phone charger replacement. Did what they said they would do for the amount they said

Andrea Uzzel

Great customer service! Jalen and Devon were super friendly and helpful!

Bethny Dean

Excellent quality and very friendly service!

Troy Bailey

Great and quick service! Super friendly!!

Elizabeth Riegel

Employees were okay but didn't seem to really care

Terence Mangan

Ready, willing, helpful where they can be. Recommended.

Paul Brouwers Sr

Great price and quick service!

madison gonzalez

The guy was extremely helpful. I will come back with any other phone problems I may have.

Florence Ndayisenga

Very friendly staff, great service.

Dustin Gardner

Great Service done as promised,

Tom Kurdelski

Great service , fair prices

Joshua Waytovich

They knew exactly what was wrong with my phone and was fixed in minutes

Bryce Gulledge

Very helpful. Thank you!

demetria cooper

Fast and good price.

Maggie Anderson

They really knew what they were doing!

Melissa Kirby

Great service!

Sara Burkholder

Always helpful with quality service.

William Misaras

Stacey was very helpful!

Curtis Barrentine

Nice people, great place.

Ahmed Alwan

Good service and friendly staff

Linda Goulet

Such a great staff!

Allison Oard

Very quick and helpful!

Rebecca VanLaan

Quick and knowledgeable service

Rick F

Pleasant and fast service

Sam Palmer

Awesome customer service

Tina McMillian

Fast,courteous service!!

Ryan Veeneman

Pricey

Anna Stevens

Great service

Katrina Hansen

Good work.

Pamela Jones

Great service

ladaysia Alexander

Phones and gadgets

Elisabeth Gregory

Quickly

Travis Spaman

Juana Montesino

Christina Maguire

Cody Streeter

Cassie West

Andy Wester

Vance Peck

Dan Trupke

Contact

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