Reviews of Verizon. (Cell Phone Store) in Fargo (North Dakota).
Verizon
3350 13th Ave S, Fargo, ND 58103, United States
Description
Information of Verizon, Cell phone store in Fargo (North Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Verizon
Sunday
11 am–5 pm
Monday
9 am–8 pm
Tuesday
9 am–8 pm
Wednesday
9 am–8 pm
Thursday
9 am–8 pm
Friday
9 am–8 pm
Saturday
9 am–7 pm
Popular times
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Reviews of Verizon
I went into Verizon on a Friday to see what was going on with my phone. Kayla not only fixed it for me, she told me that my phone and my husband's phone was eligible for a upgrade. I talked it over with my husband that night and Saturday afternoon we went back to talk with Kayla. She did some research to see what the best deals were that we could get in on. To make a long story short, we both got a new phone, smart watch & a tablet. Not only did we get this, but we were also able to get this for our daughter as well. She is so very excited!!! I would highly recommend anyone to visit Kayla about their electronic needs. Beyond grateful and thankful for her knowledge!!
The 3 people that helped me were fantastic. I would definitely recommend this Verizon store to anyone. The courtesy and care they showed was amazing, even when I kept them after store hours. They seemed to really know their stuff. This place gave me the care 😌 that I have not seen in awhile. They all worked together as a very cohesive team.
Travis was a great service representative. He was incredibly knowledgeable and professional. He understood my needs, provided me options, and a complete solution. Value and service. This is why I keep coming back to Verizon.
Had amazing help while trying to upgrade my phone and utilize various promotions. Was even able to come back later that day and meet up with the same worker to continue assisting me with adding another line. We've been to a few different verizon locations in the area, but this one has been the best with the most helpful people and always putting customers first.
It was an efficient and quick process in my opinion. Was in and out within an hour and 15 min. The man helping me out laid out options and set me up with the best phone plan. I also got Apple Music included, which takes away the $10/mo I got without the new plan. Also got Disney+, Hulu, and ESPN+. Definitely happy with overall experience.
I received excellent service at this location. Normally I go to Verizon in the mall and I’m so glad I stopped here instead. Employees were friendly and did a great job explaining the different options I had for what I wanted and the pros and cons of each. They actually talked me out of a more expensive phone that wouldn’t have been a good fit for what I wanted to have. 10/10 would buy again.
Almost forgot to mention William the guy that helped me was an absolute pro.
Great experience with Nicholas upgrading 4 phones, 2 watches and accessories! He gave us his undivided time, answered all our questions and worked to get us the best offers. We will definitely use his expertise for future needs!
Kayla has been a tremendous help to me in assisting with the new phone setup.
She is very knowledgeable with her product, congenial, and a loyal employee.
Verizon should know she goes out of her way to give the customer an A+ service!
The Verizon dude that helped me out with my sale did fantastic. He had a very casual, genuinely polite attitude and kept things professional. I got exactly what I wanted within my budget. Thank you!
Fabulous service. The staff went out of their way to make sure that everything was set up as smoothly as possible, communicated sales and recommendations to each other as well as to their customers. There's a teamwork mentality in this place and a real friendliness about each sales associate. I highly recommend visiting here for your mobile technology needs, you will undoubtedly feel welcomed and be assisted thoroughly.
To the team members at BeMobile, and especially to Kayla for all your help: thank you!!
Nick was very helpful and very knowledgeable about the iPhones. We really enjoyed working with Nick. I will definitely recommend him to my friends. Thank you
Kenneth was efficient, knowledgeable and friendly. He explained the costs effectively and made sure I was completely comfortable and satisfied before moving forward with the sale and set up of my new phone and account.
Upgraded both my partner and I’s phones today at Verizon. Not only did we get a great deal on the upgrade but Nick was very enjoyable to work with!
Both Kayla and the other employee working today were so friendly and helpful! It’s a pleasure doing business there, and will go back in the future! 👍🏼 …
Very helpful once we were helped. Fastest we've ever been in and out for a phone but long wait as usual. We did get a head nod from one of the guys once we had been waiting for a few minutes but nothing after that for the next twenty.
Our experience at BeMobile with Nick was amazing! Nick went above and beyond to get us the best deal out there and we ended up with a brand new phone for free (which we weren’t even aware was possible). Overall it was a great experience and the rest of the staff was welcoming and nice while we were in store.
Kenneth did a great job and made sure all our questions were answered and all things were completed when we walked out the door.
Nick was amazingly helpful. Great experience! He made it all easy for me to switch from AT&T to Verizon and treated me with a world of kindness. Definitely recommend!
Every time I have had to go to this store because the corporate stores didn’t have it, I have been blown away by how amazing they are! And today, Kenneth went above and beyond to make sure everything was good to go before I left the store! Way to go guys!!!!!
Caleb helped us change our method of payment, bundled Netflix and Paramount and Hulu, and sold us a power cord.
Caleb took great care of me and took the time to explain what everything meant with my new phone. Definitely recommend!! I love my new phone:)
Kenneth was easy to work with and took the time to explain things and made sure I was comfortable with my new phone before leaving the store.
The sales professional whom helped me pick out my device was kind, patient, and a great communicator. I didn’t feel pressured in making a purchase and he answered all my questions throughly. I woukd highly rd omens this location to purchase your next device!
William was very friendly and knowledgeable, I had lots of questions about some upgrades I was getting, and he was able to answer all of them very clearly and concisely.
A quiet place that isn't the chaotic Mall, very knowledgeable staff. Treat you like a human and not a number. Ten out of ten , absolutely recommend 😁 …
Caleb was really good friendly and really helped me narrow down which phone would be good fit not just for me but my work environment
Nick helped us tonight. He was friendly, knowledgeable and professional. I would highly recommend!
Caleb smart, knowledgeable, worked well with older people, very explanatory! Great experience!
Nick was great. Highly recommend visiting him when you need to have your account reviewed to see if you can save money on your Verizon phone bill.
Caleb listened 2 me, when I had questions he responded right away & very friendly & understanding
Caleb is the best costumer service representative in the game. Best service of my entire life, this guy deserves a raise.
They do a great job and fix any problems that I may have with my phone and very professional people that work at this location. Thank you all
Very happy experience! Travis was was awesome 👌 …
Kayla was excellent. Explained everything. Offered us the special deals, but no high pressure!
Nick was friendly attentive and valued our business. The previous Verizon at the mall store we visited prior to coming to your location did not care whether we were there or not. Nick went out of his way to ensure he did whatever it took to get us what we requested.great customer service!
Will was great to work with. Provided clear information on purchase. Very patient as I saved some videos to a storage app prior to transferring to my new phone. Thanks!!
I had exceptional service at the store. Caleb was extremely helpful getting me set up with a new phone. He answered all my questions and made my time at the store very enjoyable.
The guys were very helpful and helped me get my phone up and running again
Travis was so patient and helpful without being condescending to us “old folks”. Taught and explained in easy to understand terms and spoke at a volume and speed that was easy to follow. Very nice job Travis!
Also a shout out to (Will?) who also was a great help!
Travis was friendly, competent and very helpful. We are very pleased in every respect.
Mason was super friendly, thorough and an all around joy to work with! He answered all my questions, I never felt rushed and he really turned what can be a somewhat stressful experience into an enjoyable one! If I could give Mason more than 5 stars I would and I will be returning to this store for all my Verizon needs! I highly recommend this location and working with Mason in particular!
This is the only store I’ll renew my phones at! While there I got a great deal on a watch and big surprise at the end was the IPad!
Travis was great. Friendly, courteous, knowledgeable, and got me a couple extra deals.
Caleb did an amazing job in setting me up.
Caleb was able to provide solid customer service experience and was very knowledgeable.
I highly recommend going to this location just for the customer service.
Nicholas made my transition to a new phone very painless. He was personable, knowledgeable, and very patient with my questions. Will definitely be back to BeMobile!
The staff were super attentive and helpful - I worked with Will, he answered all questions and made me feel very welcome. Helped me through the entire set up process & transferred all of my data from my old phone so I could trade it in! If I could give them more stars I would. I will not be going anywhere else for my Verizon help!!
This group has always been super quick and very knowledgeable. This will always be our default Verizon service location.
Worked with Will at the Fargo 13th Ave location. He was friendly, helpful and went out of his way to answer all of my wife’s Questions. There were many questions. He did a great job explaining all the promotions and upgrades and worked hard to meet our various needs. Exceptional and fast service. Will is an amazing asset for this company. Would highly recommend this location and specifically working with Will. Thanks again!
Mason was able to get me the phone I needed. The service was helpful with the right support without being pushy. He quickly made the transfer and was so pleasant to work with.
Travis was fantastic to work with! Very thorough, and knowledgeable , gave realistic options and was probably the best Verizon rep that we’ve worked with hands-down – 26 year customers - hard to impress us and he knocked it out of the ballpark!
Thanks Travis!! ⭐️⭐️⭐️⭐️⭐️
Nick was great to work with, highly recommend going to this location and working with him! He was good at explaining things.
The absolute greatest! Came in to upgrade my s10 to the s21. Nick let me know about a deal where I could get a free galaxy watch. So not only did I get one for myself, but I got a last minute Christmas present for my mom! He was very knowledgeable about the products he was showing me, and made sure that I knew the outline of the cost. Will definitely be back to work with him!!!!!
Travis was very helpful and very knowledgeable about everything we asked about, highly recommend Travis!
I had some questions about possible Hacking and/or phishing? Caleb helped Me figure out it was just a simple case of phishing on a Friend maybe, but it was nothing that was on, or against Me, so nothing for Me to worry about!!! Plus some questions about I had about accessories, and Caleb answered every question! Showing Me new upgrade to get something better than I had before!!! So I really appreciate All His help Very Much!!!!
Bree Weimer
Jack has been great to work with, is patient and goes to bat for us when something wasn’t right on our account. He is also fast and efficient, knows his job well. Anytime we’ve needed something we have gone to him.
The first time we went to this store, I was getting a new phone and the lady that helped me was kind of rude. She did not even help me switch my data over or put on my screen protector. I did not really want to come back but my boyfriend wanted to go here instead of the mall to get his new phone (a few months later).
It was GREAT! Will was very helpful and talked to us like real people not just a customer going to make him commission.
We went there to get my boyfriend a phone and I ended up getting a watch too. Will pulled up my account and let me know how much it would be and told me my deals I could get as well. He was not pushy or annoyed at helping us both at the same time.
He definitely made up for the first time I went there.
Highly recommend if you want real help and someone who pays attention to your needs.
Kenneth was very helpful. He made getting a new phone simple and enjoyable.
Kenneth was very helpful and his opinions very informative.
I had a great experience with BeMobile! Nick Moore was my rep. He was so helpful, very nice guy. Everything went smooth, he answered all my questions and I left happy with my new iPhone 13 pro! Thanks again Nick
I had a great experience! Staff were very helpful!
I'm old and don't know much about technology. Caleb had patience and resolved my problems. I love this store!
This has been my go to location since I’ve moved to Fargo and I’ve never had a bad experience! Everyone is always so nice, friendly and ready to help. Travis is an exceptionally pleasant person to work with as my go to guy! I would recommend his customer service skills to all of my friends! And will continue to look for Travis when I need some help :)
Anytime you walk into the 13th ave BeMobile, you leave happy and taken care of.
I do love this Verizon store. Sure, the manager here is an obnoxious and entitled guy who has a bad habit of rushing clients and making them feel belittled BUT everyone else at this location showcases their outstanding customer service skills with always being welcoming and understanding. The manager made me dislike Verizon but the employees keep me coming back.
Nothing but excellent. Kenneth was awesome. And other staff ready to help when needed I definitely will go back there again.b
Was in dire need of a phone. Kevin and his staff were very attentive and knowledgeable in my specific needs. Turned out I got a great deal on my trade in and love my new phone...it even has a camera 😯 All kidding aside, I'd highly recommend the 13th Ave Be Mobile …
Friendly staff. I always takes longer to switch to a new phone but the staff answered on my questions.
I had an issue with my voice-mail and Will was excellent. He did all the research and fixed my voice-mail where the other verizon store barely gave me the time.. highly recommend Will at this store.
Travis was a huge help, he made sure I got the best promotion possible. He saved me over $800 as well as made me aware of other promotions that could save me even more! Def going here for all of my business
Will was patient and kind. He was an active listener! Will advised me as to the best options for a newer model iPhone. I appreciate his knowledge and expertise with mobile devices.
He took really good care of me. Got my phone screen protector on perfectly. The store was slammed and he was able to help me within 2 minutes of being there
Nick was fast, cordial, and new his stuff. The visit was relaxed and low key. Went well.
My wife and I went in to upgrade our old phones and ask questions about data plans. Our customer service person (Roberta) was beyond friendly and helpful. Not only did we end up with upgraded phones and a better data plan, but we also ended up getting Apple Watches as well, all while spending the same per month as we had with our old phones and service. Great price and even better service, will definitely be using this location’s service going forward!
Went to the store 15 minutes from closing and they took care of me. Travis was very friendly and helpful! He gave me prices immediately along with comparison of screen protectors. I'm definitely going back to the store for future assistance and purchases. I felt appreciated as a customer versus feeling like an inconvenience.
Zach knew what he was doing and was efficient and informative. Its always painful leaving there though due to how much it costs. I didn't anticipate spending so much to upgrade our phones.
Jack was phenomenal, he spent almost three hours helping me out and was clearly knowledgable and a good salesman. I couldn't be happier with the service I recieved, and will definitely be coming back. Easily the best Verizon service I've ever had, and it wasn't even at a corporate Verizon!
Was very helpful and helped get my issue resolved. Thanks
They are very professional and friendly!!! Answered all my questions. Did the transfer from one phone to the next when not every store will do that!!! Mason was very kind and sweet. Hard to find that combo now days!!! I would highly recommend this store to everybody!!!
He was awesome very fast in well mannered let's gooo Travis 🦾 …
Fast service. Nick was helpful recommended great products and left with them as well thank you! 😊 …
I needed a new phone as the one I had that was used by George Washington to let him know that he could cross the Delaware, lol, was about to die. Roberta helped me step into the 21st century after I told her what I needed in a phone and I've been very happy with what I got. Who knew that I didn't have to wait for minutes to wait for my email to download? If you need anything phone or tech related, go see Roberta as she's not only knowledgeable but very friendly as well.
Did awesome took about as long as two NASCAR pit stops. Very good and polite. Totally five stars
Will did an awesome job setting me up with a new phone! He was easily able to answer all my questions and make the process as easy and painless as possible!
Kayla was by far,Awsome! So helpful and personable!
Wonderful service and very knowledgeable!
Worked with Mason. He had nothing but great things to say about the company he works for and the customers he services. He is an absolute top notch service provider and was an absolute pleasure to work with. Will return! Highly recommend!!
Knowledgeable, prompt, friendly. Kenneth did a great job for us.
Jack was incredibly kind, funny, and knowledgeable. We had some complications setting up the account but he worked very hard to figure it out. Jack found us promotions to cut the bill down and promised to try his hardest to keep the trade-in value of my old phone once the payment cycle ends. After a couple hours of figuring out some stuff, we got what we wanted at a much cheaper price than we expected. Jack also suggested some food places around the area for our dinner! The rest of the staff was wonderful as well. Kevin helped us for a bit at the start with Jack, but then went to assist other customers. Many thanks and praises to this team!
Ken was great! He was knowledgeable and patient! Very much appreciated!
We’ve used the Fargo 13th Ave location for the last few years and have always been very happy. Recently Jack helped us upgrade our phones and set up home internet. He even stayed late to ensure we got everything transferred and set up properly. They all are super friendly and helpful.
Caleb was super helpful and was able to set us up and answer any and all of our questions. Would definitely recommend BeMobile to anyone!
Mason went out of his way to make sure that my experience was great. I was very upset when I came in there and he handled everything with a smile, even though it took up a lot of his time. Thank you again Mason!
The gentleman helping me was awesome! Got the issue I was having resolved quickly and answered all my questions
Great crew! They were more knowledgeable than another Verizon store. We had a rather complicated issue and Will knew exactly how to take care of us!
My mom and I walked in and we were met by a great employee, Mason. He was really helpful and personable, asking us questions and keeping as much conversation going as possible. Was thoroughly impressed.
I brought my mom in to get her first smart phone. It was her 74th birthday. Our sales associate Will, was beyond amazing. I thought they would transfer her contacts from her old flip phone and send us on our way. Will took the time to sit down and explain the smart phone to my mom, and he was so patient. He taught her the basic use. I was sure that I was going to be the only one helping her with this. I was very impressed with the level of customer service we received.
Travis did a great job for help me to get new phone thank you 😊 …
I was here earlier today because my autopay failed.
Very laid-back atmosphere.
We figured out what was going on, it was more simplistic than I first thought. In and out payment, fast and professional service.
I got scammed about 2 months ago and had to have my laptop cleaned for junk and potential viruses and since then, I haven’t been able to use my email on my phone. I’ve been to 3 computer repair shops and another Bemobile location and nobody was able to fix my problem until now!! I stopped by this location to look at another problem that I was having and had the opportunity of working with Jack Nelson and all I can say is WOW!! First off, he was very courteous and professional and not only did he take care of the problem that I originally stopped in for but he also was able re-instate my email as well!! I can’t praise Jack and the service I received enough and would highly recommend working with Jack at this Bemobile location!!
I had an awesome experience working with Roberta. She took her time and made sure everything was working, as well making sure everything transferred properly. She was full of smiles, very helpful, and just pleasant to work with. Thanks 😊! …
Jack was very helpful and knowledgable. He transferred everything from my old phone to my new one in much less time than I expected. He was very patient and thorough in explaining all of the features and things I didn't understand. I won't go anywhere else.
I know it seems like a minor thing considering how much we all spend on phones but I walked in and Travis not only got my screen looking brand new with a gorilla glass treatment, he also let me check out his newer phone. I was in and out in less than ten minutes with exactly what I needed and even got some info on new products without a pressure sell.
Nick Moore did an excellent job taking care of me while I got a new phone! Was able to answer all of my questions and help get me the best possible deal Verizon had to offer.
Kevin was professional and took good care of me. Went back to get a phone for my wife and got great service from Travis and Kevin.
Kevin helped me find the best phone for my needs. I was able to get set up and have all my old phone's info transfered in a short time. I always shop with Kevin whether I need a new phone or just have a simple question because I know he will always have the time to help me out.
They were very helpful at the store and I was able to get everything done pretty easily and in a reasonable amount of time as well. They answered all of my questions and helped me pick out the right accessories for my devices. All in all it was a good experience that didn't leave me frustrated with a bunch of stuff I didn't need.
We went to this location to upgrade the iPhone for my teenage daughter. Will helped us in store and he was efficient, helpful, and personable. Then he sent the nicest "thank you" postcard to us after. I would highly recommend this location because of their excellent customer service that we received from Will!
Was smooth and easy. Kenneth had me on the ground with punches. And the liver punch! We both agreed that I need a new phone
We have the best customer service at the local Verizon on 13th Ave. Wonderful experience with William!😀 …
Easy in and out purchases. Awesome job!
Kayla was pleasant, outgoing, honest, and incredibly helpful.
I came in 30 minutes before closing thinking they would not have time to help me get a new phone and set up. Jack was amazing. He was extremely helpful, took his time, educated me and was so positive. Best Verizon experience ever.
Great assistance with setting our new phones up!
Nick and Mason were very helpful and quick. We dreaded going to the store but they made the experience wonderful.
Caleb was very professional, knowledgeable, and a great communicator.
The guys here are so great! Jack, Will, and Kevin are great to work with!! If I could remember everyone's name I would name them now! They will we you up with everything you need!!
Caleb & Mason were very helpful. Explained everything clearly & efficiently. Will definitely return to this store!
Jack was fantastic. He helped me change some things in my account and also transferred everything for me and explained how each new thing worked.
I had a great experience today picking out and getting a new phone set up. Mason D. was very friendly and helpful! Great customer service and I appreciate all his help. Thank you Mason.
Jack was great tonight. He took the time to walk through everything with us and was really patient. He was great working with our son getting his first watch.
Jack was extremely helpful and very knowledgeable. He knew exactly how to help us quickly and efficiently. He was also very kind during the process.
Travis was helpful and so patient! He answered all of questions and I was more than happy when I left.
Berta was absolutely fantastic! She was very knowledgeable and helpful. She set up everything on my new phone from my old phone. She also set up an iPad for both me and my husband. She has a fun personality. Very patient. She did so much for us that would have taken us hours to figure out. I definitely would recommend asking for Berta! Thank you Berta!
Lacey was awesome in helping us decide on an upgrade as well as a new line and phone. She was very knowledgeable and courteous and patient with us. It made the process go much smoother than an experience we had before at a different retailer.
Nick was my sales person and was extremely helpful often anticipating my questions and answering everything before I even asked. I stopped in couple times after the purchase was final and he was still willing to help. I highly recommend him.
We stopped by the Verizon store this evening and they were currently out of the IPhone 11 in the color we preferred. To our surprise that was not a problem for Will and Jack. They used their amazing customer service skills and ordered us the exact phone we wanted directly to the store and will have it all ready for us when we return in 2 days. Thank you Will and Jack for your great service and restoring our faith in your store. We will definitely return and tell others about our experience.
Berta was absolutely amazing at 13th Ave Verizon. I had a very old phone that has been good to me and cellular eventually went out and she made the transition smooth. She explained things. She was funny. She was patient and knows her stuff! Thanks Berta from Pelican Rapids!! You Rock!
Will is a pleasure to work with! Have nothing but good things to say about our experience with Be Mobile!
Ryan was an extremely educated and helpful salesman!! His PR skills are top of the line and makes customers feel relieved to know that his services are available even after the purchase is complete. Any concerns or questions are answered promptly!
We had a very Excellent experience today!! William was extremely knowledgeable and friendly!! We will be back! Thank you william for your excellent customer service!!
5 stars for Mason and BeMobile -Verizon!!! There was an issue with the transfer from my former carrier and Mason was very cool and patient with all the different reps he spoke with while working it out!! It was fun talking to him!!
Happy & Knowledgeable sales guy.
A nice experience
Just needed a new screen protector. In & out in less than 5minutes & they even put it on for me! Quick & easy.
Kevin was super. I used to regret having to get a new phone, but he is so helpful and great to talk to about phone's made it easy. He is a real asset to the store.
Been to the store twice now. Walked in and was immediately helped. Answering all of questions and did exactly what I needed done. Thanks again guys for your help
Caleb was very friendly and helpful. He answered all my questions.
We went into our Verizon store here in Fargo with some questions. Jack was very helpful and answered our questions We ended up purchasing two phones and an iPad. Happy we made the change. Jack was not pushy and only wanted what was best for us. Thank you, Jack! We will be back! Carol n Joe
Zach was so friendly and helpful, we were having some issue with getting my straight talk information but he never gave up and when we walked out we had 2 new phones! Would highly recommend Zach to anyone going there, such great customer service!
Berta is amazing!! Super friendly and so was the whole staff. Berta got my phone working when I thought it was done for. She deserves a raise because she knows her apple products and has amazing customer service skills. The visit the the B mobile store was very pleasant. I will recommend the store and Berta to everyone!!!
Everyone here, but especially Mason, has been fantastic and made the process quick and easy!
Roberta was extremely helpful and friendly! It was a good experience, we did not feel rushed and she took the time to answer all of our questions. She went above and beyond getting me set up with my first iPhone.Thanks!
Will and the trainees did a great job moving me from an S7 to an S21.. It's a long process but don't be afraid To upgrade
Travis helped pick the right phone! And he saved me money on my plan. I had questions on internet service at the lake he was very helpful!! And he help me transfer my data to my new phone. Great Job!
Caleb was incredibly patient and informative. He went above and beyond.
Jack was excellent! He took the time to explain everything and made sure I was comfortable with the new phone. Top notch service!
Jack Nelson was very helpful with setting up our new phones and going through some of the apps with us. He was very knowledgeable and even looked for any rebates or promotions to lower our bill.
I have always had a great experience at BeMobile. I recently purchased a new phone and Ryan made everything very easy and helped with all my questions! I love my new phone and will always purchase all my phones at this store! My husband recently shopped there also and said the same! Thanks again!
She was very nice and helpful!
Great experience. They were really nice to talk with and gave me all the information I needed. Kind people!
Thanks for all your help Will! Your great!
Jack was outstanding today. He made sure we got the best deal and he was very personable!
Had a great experience here. Nicholas did a great job helping us switch over to Verizon.
Will did a very good job very knowledgeable
Prompt, courteous service. Was able to secure the service that we needed.
This store is clean, has wonderful customer service and the staff were kind and helpful. I will definitely be returning to this store in the future.
Very helpful and professional staff.
Staff were welcoming and service was prompt. Travis was friendly and knowledgeable and I truly appreciated his all help!
Caleb was very nice and easy to talk to, even though it took a while, he talked to me the whole time.
I had an awesome young man Ryan show me how to use my new phone. He was very patient as well as polite and answered all my questions. Since I am not very tech savvy he made sure I knew how to use the Verizon app and so I can order a screen saver and how to reach out for help with any other questions I might have in the future. I am very pleased with my experience and feel I received excellent customer service!! Thanks Ryan you rock!! Cyd
Lacey is amazing she fixed the oddest problems and technical glitches ever and found pictures of my dad that just disappeared. Lacey stayed on task with all of this for close to 5 hours and never gave up - the time and commitment she put into just one customer was beyond impressive. This store will forever have my business just overall experience was the best I ever had and Lacey if you are reading this from the he bottom of my heart thank you
Jack helped us find many options to help us best suit my husband and I needs. He was patient, kind, understanding, funny, and most of all welcoming.
Very professional. Got me what I needed and nothing that I didn't
Great Service!!! Nick was very friendly. He helped us quickly.
Zack worked diligently with us and customer service to get our plan streamlined and was patient while giving us options for a phone upgrade. We have been with Verizon for many years but this BeMobile location has the best service around!
Excellent service and very knowledgeable about everything I asked him.
Will and Mason were super helpful and knowledgeable. 10/10 would recommend.
Very nice polite man.
Ryan did a great job of providing me with the best possible customer service. He was very knowledgeable, friendly, and thorough! I would highly recommend him and the staff at BeMobile 13th Ave Fargo to everyone!!!
Definitely recommend going here! Even when a transformer goes out and the whole block goes out they still give the best customer service and they are great to work with!! Definitely going back for all of my cell phone needs.
Zach was awesome in helping me get the best bang for my buck! He was very friendly and helpful, highly recommend!
Kenneth did an absolutely great job
Eric was very pleasant and knowledgeable with all the questions I asked. He put his business card in my phone and stated he would call me in a day or two. Excellent customer service! 5 star++++++
Excellent service! Helpful and informative
I travel to come back to this store, they treat me like I matter! They make sure my phone is working when I leave, I have all the equipment and information I need before I leave the store. Will was awesome to answer all my questions.
Friendly, knowledgeable, and very courteous staff! In my many years of upgrading phones and doing business with cell companies, this has been my best experience by far! Thanks so much!
Was very pleased with the service and support we received from Jack made for a very enjoyable experience even when having our 1 and 6 year Olds with us!
Our experience at the Verizon store on 13th ave Fargo was excellent. Lacey, our rep, was kind, knowledgeable and met our needs. She and her partner at work handled a very busy store with ease and provided great customer service to everyone, even those waiting.
We would definitely do all our business with Lacey and this team.
The gentleman who helped me to get my Discovery plus free and setup and to.get on my Verizon card for my phone payments with adding the protection plan was great. I have been with Verizon since 2011 I think and would never switch to another company.
Great service very helpful thanks a lot
Very knowledgeable and helpful. Had a great experience buying my new phone and watch. Will definitely be my go- to tech if I ever need any additional assistance
Great service. Jack was most helpful and pleasant. Answered all of our questions
.
Will is amazing!!! He goes out of his way to make sure everything is exactly what we want.
Berta made this transition to a new phone so easy! She is a valuable employee and I am truly grateful for her knowledge. 🤸♀️😉🤸♀️ …
Will spent all the time I needed to get everything done. I had a great experience with him helping us with our phones. Great guy.
Thanks Will
Everything went smooth. I just wish the employee would have offered me more choices. Such as, how would I benefit from a contract vs. my prepaid service? What would be the cost difference?
Very helpful staff! Nick was professional! He made it very easy.
Nick was super friendly, very knowledgeable and patient with me. Thank you Nick!
Very courteous and helpful staff! I've never had a complaint.
Jack N. Is one of the most patient, helpful and customer friendly representative that I have ever met. He is a real asset to Verizon.
Thank you,
Ryan
Jack was awesome to work with! Walked in to grab a new phone and he helped me with that and got me into a new watch! Thanks man!
Representative was very warm, welcoming and very friendly. He went above and beyond to ensure my purchase was to my satisfaction.
Sam the person who helped me with all of my phone issues was so friendly and knowledable. He turned a stressful situation into a great one! It's people like him that keep me coming back!
Travis was super helpful and kind. The staff there are pretty great!
Jack provided an excellent customer service experience! I highly recommend Verizon and the BeMobile location for all your cellular service needs.
Mason was very friendly! Made the process of switching over from other provider, buying new phones, and getting things transferred as quick and painless as possible!
He was a nice staff did everything for me great very professional
Zach did a great job! Fast service and he brought my phone out to the parking lot when he saw me pull up.
Travis was very polite, knowledgeable and explained everything very well.
Really helpful and thorough staff.
Zach was very helpful in getting our phones set up. He explained things thoroughly and answered questions we had.
Everyone is so friendly and helpful! Berta is so wonderful, such a fun and positive attitude, thanks for making my visit awesome!!!
Had a really bad experience at the Moorhead, MN BeMobile location, went to return a product and was made to feel guilty for returning not to mention he didn’t even fully cancel it off of my account and rushed me out of the store. Went into this Fargo location and was helped immediately Julie made sure the product was taken off of my accout and the my bill returned back to the right price without hesitation and was very kind. Julie reassured my confidence in Verizon. Thank you!
I felt so comfortable there, they helped my mom my sister and I talk through the options we needed. And they gave us ice cream! Very friendly and knowledgeable!
Travis showed me all the upgrade options and I was in and out with a new phone in no time.
Service was excellent and fast. Just gave me what I asked for and did try to change anything
Mason helped me with everything I needed and answered all the questions I had. Very quick and easy process!!
Ryan is a Rockstar!! He was awesome, he took his time with me and was very patient. He explained things so that I could understand. I highly recommend Ryan!
I have always had great service at this location. Everyone is so friendly and willing to help you out.Travis was really great to help out
I want in the door and I knew I was going to be walking out with a new phone lol. The young man that helped me was extremely helpful and knowledgeable.
All in all it was a very pleasant experience. And it's things like that that keep me coming back to Verizon
Erick and Nick were extremely helpful. Checking in on your customers even when you are on vacation, that is customer service!! Thank you to both of you guys for being patient, friendly, understanding and helpful! You guys are awesome!!!
Awesome Verizon store & employee’s in Fargo, ND
Travis got me updated to a new phone and saved me money on my plan! Highly informative, able to answer all my questions!
Won't ever go anywhere else!
Kyle did a great job and made it a wonderful experience. He took the time to get my information on my new phone even though the old one was broken.
Always get the best service! Zach was great and I've been working with Julie forever!!! Love my new phone.
The worker was super fast and efficient. Great customer service!
THE best service I have ever received in the world of cell phone service . Julie and Jorden were phenomenal. I stopped in there before work and it was the best service I have ever received in a Verizon store . Julie and Jorden were very polite and super helpful with my decision process, and Jorden set my phone up quickly, and answered all of my questions . If you are on the need of service or upgrading, go see Julie and Jorden . Thank you both so very very much for everything you did for me . My previous experience with other cell stores was very poor , and this was truly exceptional. I would highly recommend both of them. 5 stars is not enough .
Exceptional customer service by Will from Butte, MT! He found deals for us that others had not. Very patient and great at answering quesitons.
Travis was very patient and did an excellent job taking care of our family!
Got a great couple of chargers - Caleb was quick and professional
Kenneth was very patient and helpful.
Excellent service.
I have had excellent experience with Verizon
Very pleased with the service we received here and especially appreciated the great customer service from Jack! Very knowledgeable and patient. Thank you
Lacey was very patient with 2 senior citizens. We asked many questions and before she cleared out our old phones she took time to ask if we had everything moved over that we wanted. We got 2 phones and she was patient to the end. Thanks Lacey
Employees were very helpful and patient. The store was busy but they did their best to accommodate and balance priorities. I was very satisfied with my visit and would recommend this location to others.
Went in with a phone issue, expecting to have to get a new phone. They fixed the problem and set me up with a better plan at a lower price. Highly recommend. Thanks Julie and Ryan, you made my day!
Jack was a great help. Patient, friendly and took care of my needs with a smile (through his Covid19 mask).
Travis was very helpful and was ready for my appointment with him. I appreciate his respectful assistance.
She was an outstanding person. I have not encountered one better.
Patient, resourceful & professional.
Jack was an awesome help today ordering my new pixel 6! Thank you!
Kyle did great with everything . Would give him a10 was helpful and did set up fast, this was the shortest time It has taken me in Verizon, in a long time!
Jack was extremely helpful in setting up my Dad with a new phone. He went above and beyond to make sure he understood everything about his phone.
Will was very helpful, efficient & kind in helping me set up a new phone when my previous iPhone died today.
Will was very knowledgeable and helpful. Got us a good deal on the new phone and plan.
Great service. Nice folks.
Employee was friendly and knowledgeable. He ran into a problem with the invoice but solved in a short amount of time.
Berta was amazing, she fixed what Corporate store messed up. She is patient and understanding and very calming. She is a blessing. Thank you Berta
Caleb was excellent and I enjoyed working with him.
Patient and friendly. Very knowledgeable!
Jack was very polite and patient. He was very knowledgeable and answered all our questions and concerns.
It's really great to be able to work with someone like Berta who has knowledge and makes sure she knows what you need. She is Awesome.
William helped us find the best way to meet our needs for the least amount of money.
Berta Bachman was very knowledgeable about my phone and was especially helpful in reducing my anxiety about the problem I was having. I would highly recommend her and the Verizon store on 13th Avenue South & 34th Street.
Very helpful with setting up an additional line for our son. Thank you.
Friendly, knowledgeable staff. Thanks for fast service! Will visit again for phone upgrades.
All the employees are great to work with at BeMobile. Won't go anywhere else for Verizon service. They are the best
Great service as always. Will was excellent and made my phone upgrade very easy!
Great experience with William! Thanks for great service!
Roberta is a true North Dakota sales rep. Enjoyed the purchase beginning to end. Hopefully she sticks around.
Very fast and friendly service
Mason did a fantastic job and the process was very easy
Mason was phenomenal. Most helpful experience I've had getting a new phone.
It was a very great experience.
Great service. Solved my problem. BeMobile is the best! Recommend BeMobile for your mobile needs.
Fargo be mobile store experience was awesome! Ask for Jack, he really knows his stuff.
Kenneth was fantastic. Best Verizon experience EVER!!
Mason did a great job! Explained everything very well!
Awesome job by mason. Quick and simple transaction and he was very knowledgeable
Traded in 2 iPhones this morning and it went extremely smooth and the staff were all very helpful and kind.
Great service, listened to what I needed and didn't try to oversell me.
Mason did a great job answering questions and made sure everything was working before I walked out the door.
Mason was well informed, professional, and patient. Great experience, I will visit this store again.
Travis took care of me from A to Z. He took his time and gave me everything I needed.
There's this awesome chick that works there. She's a wizard and makes the whole experience so much better than anywhere else. Thanks for everything, Berta!
Caleb was great! Super helpful & knowledgeable
William was very professional and took care of my phone charger problems.
Friendly and helpful service. Great experience
Fast and friendly service. Mason was extremely helpful and did an awesome job.
Will was really nice and appeared knowledgeable about the industry overall and phone specifications
Service representative was very helpful and they were quick to help when they were done with their customers! Had a great experience with the store!
Thank you Lacey! I really like my new phone. If you're looking for a courteous experience with knowledgeable professionals, look no further!
Awesome customer service!
Julie was not available to help me. I don't remember the gentleman's name that helped me but he was very helpful, patient and answered my questions.
Eric, Ryan and Julie are great! They're eager to please and have great Customer service! Highly recommend!
Super awesome sales representatives
Travis did a great job! Very patient and personable.
Excellent service! Travis was extremely knowledgeable and easy to work with!
Jack was super friendly and knowledgeable. The entire staff at the 13th Ave S Fargo store are excellent
Super friendly and glad I went there to get all the details and deals.
Really nice people there, they get the job done
Patient. Talented. Will definitely be back when our phones are up for renewel.
Super easy to upgrade my plan & phone! Recommend Zach at the 13th location
Customer service was phenomenal!! Very knowledgeable in answering my questions.
Always great and friendly service! Will be back for any of our wireless needs.
Erick was extremely helpful and very knowledgeable, he had has all set up and ready to go quickly with ease. Thank you
Knowledgeable of produ ts and plans. Fast service
Great conversationalist! Energetic and knowledgeable. She set me up with the perfect setup. Thank you Roberta
All of the staff here are super friendly and efficient. I have never had a bad experience here with my phone transitions and any questions I might’ve had.
They are the best cellular support crew around. Nick was absolutely awesome!!! I would recommend this location again and again.
They were courteous, efficient and quick . Would definitely go there again
Great experience with Kevin. Helpful and friendly. Experience truly matters
This was a much better experience than I have had at other stores. Thank you, Jack & manager!
My boy Nick was great and hooked it up.
Way more helpful than the Verizon reps you get online or through their customer service center.
Berta is the most attentive and kind employee I’ve ever met at a Verizon! 10/10 for her!
Great service, nice staff, always willing to help. Have been going there for years and years!
Mason D. was super helpful today and very friendly. Would recommend!!
Switched from AT&T and everyone there was extremely helpful, courteous and professional. Great place to do business!
Friendly, prompt service with plenty of staff available and everyone is willing to help!
Quick prompt service,had me hooked up in no time.
I come back to this location for every upgrade. Erick was such a great person to work with and knew exactly what he was doing!
My phone broke on Christmas eve. The sales person that helped me was extremely helpful and friendly. Thank you. I'll return to your store again.
Friendly, knowledge, and personable employees. Fast service.
I went in knowing which phone I wanted but still had a few questions. I was working with Ryan and he was very knowledgeable and was able to answer all of my questions.
I love these people! They are always so helpful. And patient! Wouldn't go anyplace else.
Very helpful finding the product that works the best for me
I had a wonderful experience here. Everyone was knowledgeable and friendly. I would recommend this place to anyone.
Berta was amazing. Her level of customer service is one of a kind.
13th Avenue store by crooked pint, so awesome. Very knowledgeable and helpful. I definitely recommend going there for all of your cell phone needs!!
I would recommend Nick to anyone looking for a new phone. He made things very clear and kept the process quick and painless.
This has become the only Verizon store I like to go to. Every time I have gone in they have been great to work with and really prompt on my issues.
Great service, honest answers, and a salesperson with respect for my questions!
Berta was very friendly and knowledgable about the phones and accessories. Will definately reccomend her
Erick was great, fixed a mistake the Wahpeton store caused. Would recommend him to anyone!
Great customer service
Nick is a keeper
These guys were awesome, I have always gone to this location and they go above and beyond to help me
Jack was super easy to work and extremely knowledgeable!
Will was super helpful, I would definitely recommend!
Customer service was great, knowledgeable and interactive!
Very helpful staff! Berta is great! Thanks for all your help!
Very helpful and informative took the time to show me the operations Of my new device
Jack was so friendly so eager to help And really knows his phones
Great customer service, and nice people to work with.
Very good and personable experience.
Travis was the best!! Great service and great fun
Fast and knowledgeable!
Roberta was very polite and easy to work with!
Went in needing a phone today. Out the door in less than an hour. Awesome
Berta has always been welcoming, kind, and proficient!
Excellent service!!
Will at the 13th Ave. BeMobile-Verizon store Fargo ND was very nice and very helpful!
Friendly and knowledgeable service! Thank you!
Great help and knowledge for getting me into a new phone.
Excellent service.
Good experience!!
Excellent customer service by Will and team!
Hooked me up.. very happy
Great service
In and out quickly and he answered all of my questions
Helpful and quick assistance
William was great to work with and great customer service .
Was fast & friendly, got my new phone set up quick & correct.
Purchases liquid screen protector. Was in n out. Great service.
Finished process in a timely and professional manner.
Very quick service. Friendly staff.
Hands down beat customer service I have ever had!!
He was quick and answered all my questions with ease.
Kevin was very helpful and knowledgeable.
Awesome store, on par with that really good Verizon in West Fargo by Costco!
Very helpful in helping me upgrade and understand my new phone.
Staff was great to work with and made moving from their competition easy.
Berta killed it! Super friendly and helpful and answered every question
Ryan at Verizon was very helpful and took time to answer all my questions.
Second time I've gotten help with phones at this place very helpful I'll be back
Had an excellent experience. Erick Huderle was the service representative.
Great customer service. Very easy to work with
There is a reason I keep doing business at this place. Top notch customer service!
This is the only Verizon Store I will go to in Fargo! They are so professional friendly and very helpful!!
Ryan Bement was fantastic help today. So knowledgeable and helpful
Wouldn't shop anywhere else, best service around!
Amazing customer service, Best Verizon store in town by far!
Mason was super easy to work with.
Kenneth was super helpful
Great service and very helpful
Excellent
Nick was awesome
Great service as always! Thank you Hunter and Julie!
No hard decisions
Very knowledgeable and helpful.
Excellent service, Travis was the best!!
Calen is wonderful to work with, I refer him to everyone !
Kevin is the only phone guy in town that I trust.
Thank you Mason for your help in finding me a new phone!!!
Awesome service and friendly. Very helpful.
They are able to help navigate the complicated Verizon options.
Super friendly and efficient!
This is the best Verizon store in town! Only place I go
Great service from all parties i dealt with
Always a fast and positive experience!
Timely, friendly and very helpfull
Travis is a beast
Fast, Friendly& efficient with multiple customers
Thank you Will for your help!!! Much appreciated!!
Great service
Excellent and informative service.
He did a great job.
Great people and service is second to NONE!
Attentive and very knowledgeable
Zach was great, super helpful!!!
The service was excellent.
Great customer service!