Reviews of iCare Electronic Repair. (Cell Phone Store) in Fargo (North Dakota).
iCare Electronic Repair
19 8th St S, Fargo, ND 58103, United States
Description
Information of iCare Electronic Repair, Cell phone store in Fargo (North Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of iCare Electronic Repair
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–6 pm
Wednesday
9 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–7 pm
Saturday
Closed
Popular times
Sunday
9 | |
---|---|
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Monday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Tuesday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of iCare Electronic Repair
Sharon Mac-George Nwabia
I went into this store for the first time to pick up an electronic device for someone. I'm not a talkative type, but one of the staff, Thomas, was so communicative and receptive. On that first visit, he was able to discern that my phone batteries were swollen and had to be replaced ASAP. I was in a haste but the genuine concern about my ticking time bomb of a phone made me realize that he did not just want to get another customer. He understood the urgent need to replace my batteries. Not to mention, I received the best discount ever in my life. Literally!!! That act of kindness made my entire day. This is one of the most competent electronic repair shops in Fargo with genuine skillful workers. And you don't get to meet "genuine" everyday trust me.
Mary Beam
I-Care Repair is now my First Choice! My one August Saturday afternoon chore was to get advice to replace my hand-me-down phone chargers and stockpile cords. I had driven to Best Buy but didn’t want to deal with the parking, walking, and long lines.
At I-Care Repair, I trust their product choices, got a parking spot across from the store and Thomas helped me right away. While figuring out the model of my I-phone, I showed him an annoying pop-up. Joking, I hired him to fix it.
Well, Thomas successfully located the source and eliminated the malware I’d accidentally downloaded when I opened a Facebook link—all while happily helping a steady stream of walk-in customers. And he explained everything in words I understood.
I bought two bricks and two cables. Two months later and I haven’t seen that pop-up. I give iCare Repair five stars.
Marilyn Isaacson
Mark was attentive, informative and so very helpful and kind. Coming from an age of non technology, it was refreshing to have an expert not be condensing in providing service. I felt no pressure to make decisions before reflecting on the options. While I was there I heard someone expressing appreciation for the great service. I would highly recommend iCare Electronic Repair.
Harry Josh Moskowitz
Mark was amazing. Clear communication and updates on desktop PC repair. Knowledgeable and able to answer all of my questions. Everything was faster and less expensive than anticipated. Free extras like case dusting and he even moved some components around for easier cable management!
Laurie Thielman
Thanks to iCare my iPhone and MacBook are up and running again! The customer service was excellent. The repair was top notch and completed quickly. It was much more convenient than mailing them in to Apple!
TF Haring
ICare provided a very good services. They were polite, knowledgeable and did a great job in a very timely manner. The communication with them was excellent. We highly recommend this business to other Apple devices owners.
Beata Hill
I had the best experience! Mark was extremely thorough and communicative with me to solve a complex issue with my ipad. He went above and beyond and I couldn’t be happier. I would absolutely recommend them to anyone.
Jeffrey M
My wife and I got new iPhones. We wanted cases and screen protectors. They were able to get us exactly what we were looking for, at reasonable prices, quickly and with great customer service. I will for sure be going back for future needs.
Mal Content
These people are a tremendous FM resource which I have used a number of times in the past few years. In particular Mark who rebuilt an aging high end PC - breathing in new life and extending it's useful service period by years. Also Thomas found a switch on my new iphone 14 which was preventing 2 step security verification and was driving me nuts!! Thanks very much iCare and see you soon.
Amber Remark
When my MacBook suddenly stopped working, I quickly Googled “MacBook repair near me” and icare popped up as the top option. After reading the reviews I decided to make my way to the store. It was a Monday at 6:30 pm. I was greeted by a super friendly gentleman who very helpful, informative, and walked me through my options for repair. I left my computer there at 6:45 pm on Monday evening. At around noon the next day I got a call informing me that they had discovered the problem with my computer (bad battery), had the part on hand, and informing me of the cost and asking if I would like to proceed. An hour later I had a perfectly working computer with clear instructions on how to charge and calibrate the battery to ensure I got the best life out of it moving forward.
I am so glad I found this place, they were a lifesaver and so kind during the process.
Paige Radeck
Mark was amazing ! He was so helpful and reassuring! I will definitely back for repairs again!
Wayne Shipman
iCare has repaired our devices for a couple years now and has been a job well done each time! Keep up the Good Work!!
Tech Director
iCare has been very helpful in making LCD replacements on our Macbook Air's. They have been good to work with and have done an excellent job for us. Keep up the Good Work!
Anna Trilller
Mark at icare is excellent! I took my laptop in, and he knew exactly what the problem was right away. They have a quick turn around time, so I didn’t have to go long without a laptop.
Mia Peltier
I have been to iCare Electronic Repair twice now, and both times they worked really hard to get me out of some pretty stressful tech situations - and the good price was totally unexpected. I'm so thankful I found this place, and I hope they're always there! Knowing they're there gives me a total peace of mind when it comes to dealing with all of my electronic devices. I told my family that if they ever need a good place for tech issues, this is the place to go!! Seriously, skip Best Buy.
Andrea Feigum
Fast and friendly service! I had a cracked screen on my MacBook. Part was ordered late Friday afternoon, it arrived the following Monday, and my device was repaired and ready to go in less than an hour. Highly recommend!
Maren Ahneman
I’m not from the area and I found this place from Google and trusted the reviews. And it was a great choice! Excellent customer service, called me many times to tell me what was wrong and what was going to be fixed and the fees. Great prices as well. Fixed my water danger computer in one day. Thanks!
Ryan Strum
Story time: I had one of the hinges on my fairly expensive laptop give out only a year or so after purchase. I went to Best Buy where I had bought it and they said it would be rouhgly $700 repair with a 2-4 week repair time. I looked around some more and found ICare. Only a weekend and a $50 labor fee later my laptop was back with a functional hinge. I has been a well over a month now, and the repaired (not replaced) hinge shows no signs of damage. These guys truly want the best for you and your device and they provide quick service compared to larger companies like Best Buy. 10/10 would recommend to a friend.
R.A. Anderson
I needed a high performance laptop computer to pursue my doctorate and new business venture with. I was looking for something that first of all was a lenovo, and one of the best lenovo's that I could get. Mark assisted me from the beginning and they had exactly what I needed at a very good price.
Not only am I very comfortable working with iCare electronic repair because of their genuine customer service and follow up, I will be recommending Icare electronic repair to any of my friends or associates who are looking for a good computer, at a good price, or to have a device repaired.
T Bird
I had a cracked MacBook screen and it was replaced in the span of about an hour. Very very fast, very friendly, and I will definitely be returning if I need any service they provide.
Robert Trenda
Thomas was fantastic. We came with a damaged phone and under a tight deadline to get it fixed or a replacement phone and he went above and beyond to find a solution and get us taken care of. Couldn't be happier with the service received.
Kim Stenehjem
Very quick service. Installed a new hard drive in my slow poke iMac and now it flies.
Paul Tandberg
Great place. I was in a pickle. My phone went belly up and I was leaving on a trip in two days. Thomas got my phone up and running and he stayed past closing time in order to do so (I am not from Fargo, Thomas saved me from having to make another 150 roundtrip drive). If there were another star to give, I would do so.
Jeff Herman
I’ve brought various phones in for repair a 1/2 dozen or more times and they have worked magic each time and exceeded my expectations at every turn. They’re incredibly friendly and are great to work with.
Mel Fjerstad
I got a business card for these folks from AT&T when my phone screen cracked. From the moment I opened the door I felt my phone was in good hands. All of the employees were professional and so knowledgeable. They quoted a price, completed the repair in the time estimated, and charged exactly what was quoted. I appreciated them taking me through the risks so I could take steps in advance (to remove facial recognition from some notes), and helping me think through options that would help minimize future instances. I'll definitely take all electronic repair business to this shop!
Jolene Hackey
My experience with iCare was fantastic! I would definitely recommend your business to anyone. My computer, phone and ipad had a major issue, all my emails and files disappeared. Mark S worked hard on recovering them, he spent many hours on this. He was successful, thank goodness. Mark was professional and courteous. He definitely knows his stuff. Thank you Mark for all your hard work and dedication, it is appreciated more than you can imagine!
Great business place!
Jolene
Erin Schaaf
The team at iCare Electronic Repair are professional, prompt, and honest. I brought in a waterlogged iPhone, and they laid out exactly what was wrong, what they needed to do to fix it, and the cost. The process was entirely transparent. In the end we decided to replace the phone instead of fixing it. I hope that I do not need to do any repair on my devices anytime soon, but if I do, I know where to go.
Also, I brought my 2 small children in for the initial consult and the staff was very welcoming and patient with them. Thanks to everyone for a positive experience all around!
Sam Arntson
Cannot recommend this place enough. The staff were informative and communicative. I got a Pixel 6 screen replaced there, and read that many people reported that after having their screen replaced their fingerprint scanner would no longer work. iCare was able to replace my screen and the fingerprint scanner still works perfectly! And they were the cheapest price in town. This is the only place I'll go to get my phone repaired.
Bad (Noodles)
Very informative and kept us up to date about complications. Was very patient with my indecisiveness. Will continue to do business with iCare.
Alan Libbrecht
They were able to fix the cracked screen on my wife’s iPad! Great service! Would highly recommend!
Julia Voller
iCare was super helpful when my computer screen broke. As a college student, they tried to get the best low price and got my computer back to me within a week. Thank you Mark and others for your help and your time. I will definitely recommend this place to friends and family!
Tobie Cornejo
Friendly, reliable staff, willing to go the extra mile to meet customer needs. I will definitely return and recommend iCare to anyone in the FM area. Thomas is super helpful, takes pride in his work, the store, his customers, and loves to share his enthusiasm for working in a small downtown retail storefront.
Brandon Lee
Brought my previously owned ps5 in for a cleaning to make sure it would run smooth but was told everything looks fine, even though there was still a full inspection didn't charge me at all. Will definitely be recommending and returning when I need electronics help
Reverend Doktor Frosty
The folks working here are knowledgeable and personable. I was kept informed of the repair every step of the way. No complaints.
Daniel Wenzel
Very Fast Service from iCare Electronic Repair,;
We needed a part soldered on my Samsung Tab A. Honest evaluation and great work. We were up and running again in no time.
Thank you iCare
Lynda Krueger
I had a very positive experience at I-care. I brought my IPad in to have the power button fixed as it was jammed inside the casing. It was fixed the next day and ready to take home. The staff was very knowledgeable and friendly. There was available parking right outside the door which made it very convenient.
Andy Doeden
The techs we worked with were knowledgeable, helpful, and efficient. We are very happy with our experience at iCare.
Rollie Johnson
Mark was very helpful and got my laptop up and running quickly.
Tara Bowlus
Wonderful customer service! They were upfront about costs and time for the repair. I would definitely recommend.
Ben “Bjamin”
I ran over my se 2020 iPhone; went in to the store was greeted and helped right away. They made no promises due to the amount of damage but they would try. Hours later my phone was fixed ready to be picked up. Awesome timely service even days before Christmas thanks guys I appreciate you very much and hope the New Year ahead is great for you!! Thanks again Ben
Jake Arason
I've been there twice, and both were good experiences. Fixed my computer for a fair price each time. Thomas and Mike helped me, and their customer service was great.
Mohammed
I came in late during the day to get my iPhone screen looked at, I was just expecting a quote and I thought Id have to set an appointment but Mark was able to get me setup and got my iPhone screen fixed and taken care of in less than an hour. absolutely stunning service and now my phone feels like I just got it brand new. Recommending this place to all my friends!!!
Susan Carr
Mark did an excellent job repairing my phone! He is competent and attentive and fast! It's worth It! Go to Mark for all your repair needs!
nameer akhtar
Really great customer service. I worked with Mark and he was exceptional. He fixed my iPhone X camera and even let me know about other issues that I might have in my phone. I went in for a $125 camera fix, but it turned out to be a $25 fix, and Mark made me aware of that. Loved the honesty because anyone could’ve fixed the phone and not let me know that I owed way less money than I was expecting. Kudos to iCare Repair, I’ll be using them a ton next time I have a tech issue. 10/10 service.
Roxanne Visser
Second Review: Fast forward a few years from my original review, and I find my next iPhone needing a new battery like my old one did. I didn't hesitate to call Matt and his team at iCare Repair in Fargo to get it fixed! I dropped it off in the morning with a 2-hour quote on time needed to replace the battery and was able to pick up my phone all good as new by noon! Highly recommend iCare Electronic Repair for your technology repair needs!
I had my iPhone battery and Mac Book Pro battery both replaced by iCare Electronic Repair in the last month. I just happened to be near their store and my phone battery had been terrible lately, so I popped in to see if they had any thoughts on replacing the battery vs. a new phone. They were able to swap out my battery and in under 2 hours I was back picking up my device! The battery now lasts well over a day like it did when it was a new phone. The Mac Book Pro battery had to be ordered in and took about a week to receive, at which time we were having storm upon storm and other poor weather and road conditions, and I couldn't get there quickly to have them change it out. They were patient in my scheduling conflicts and worked with me to get my machine fixed up in short order when I did finally get there. Both devices were cleaned well and checkout was a breeze! I also received a diagnostics report on both devices showing everything was working- a nice side bonus that I didn't ask for but good peace of mind that my older equipment is functioning well! ICare Repair was recommended to me by a few trustworthy friends, and I highly recommend them for all of your electronic product needs!
Nick Rasmussen
I brought my I phone in to be serviced for a mic malfunction. I was greeted promptly and reviewed my issue and was given the service options and pricing. I decided on a service and they performed that service and completed the phone on time with no hidden charges.
Since it was not feasible for me to repair my iPhone they provided me with options on replacements, without pressure, which I did not choose.
All in all a very professional experience.
Jennifer McBurney
Very fast and friendly service. It felt like Thomas went out of his way to make sure my daughters phone was fixed correctly. I really appreciated the attention to detail!
David Knudson
I don't often write reviews but Thomas was so extremely helpful this morning with my Hyundai tablet - I assumed it simply died and needed to be trashed. He had it up and running perfectly in maybe 15 minutes and I couldn't be happier and more satisfied. Thanks Again Thomas!!
Tanya Cross
They were able to fix my son's PS4 within 24 hours of dropping it off, other places were weeks out. If you have a teenage gaming son you understand what weeks means to them! PS4 is working exactly how it should be and I have a very happy son! You guys are the best and I highly recommend you!
Michael Quinn
They fixed my 2015 Macbook Pro. The service was fast (had it fixed in one day), their team was super communicative and provided me with several options to choose from (and even some upgrades, eg. larger hard-drive), and the price was very affordable. I am very pleased and glad I found this place! I'll be back for future Mac servicing in Fargo.
Gail Grant
Jordan stopped in to my business to introduce himself and tell me about their services. We went the next day to find a tablet. Matt was very knowledgeable and helpful, and they had a good assortment and good prices. Really like these guys.
Maxine Birst
I had lost some data and Mark was able to retrieve it and get the program back. In addition, he checked out my computer, cleaned things up, improved the speed and it was a very painless experience. The staff were great and couldn't have been more helpful. Definitely recommending them to others and will use them again if needed.
Shawn Hagen
Just wanted to thank the iCare Electronic Repair team for great service on replacing one of our laptop screens that got broken. Your screen replacement saved us money on buying a new laptop and it was quick and painless. We dropped it off and it was done within the hour. Seriously, I am very impressed with your service and will make use of ICare Electronic Repair in the future when we need. Thanks again!
Savannah Adams
Everyone at iCare was very friendly and helpful! I dropped off my laptop in the morning with multiple issues and picked it up the same day good as new. Mark made sure to communicate everything that needed to be fixed and explained exactly what he was doing. I highly recommend iCare for all your laptop (or other electronic) repair needs!
Diane Pennington
My daughter dropped her iPad and shattered the screen a day before we were set to go on vacation. While our vacation could have happened without an iPad, it certainly makes the car ride more manageable! I called iCare in the morning and figured we’d drop it off after we returned, only to be told that if I brought it in, they’d get it fixed same day. The new screen looks great and was definitely a better value than buying a new iPad. Would recommend 100%. Thanks for the great (and speedy) service!
Rebecca Truax
The entire team was very nice and knowledgeable about their services. I had an HDMI port replaced in a PS4 and I got to pick it up 48 hours after dropping it off. I Will be going to them for any future repairs I may need with any of my devices.
Kari Sornsin
Thomas was patient and kind over the phone. In person, he did his best to be sure that we solved our problem with the least expense. We are so grateful!
Ellie Rossland
I broke my phone screen and took it to iCare Repair to get it fixed. What a great decision! The staff was knowledgeable, helpful and professional. The service was fast, thorough and friendly. Had a second break less than a month later and the warranty service was amazing. Highly recommend!!
Brian Stanley
My iPhone screen had encountered serious damage. Mark, with iCare had taken my call. I knew right away I was in good hands. He informed me of what options I had. Along with helping me make the right decision to fix my phone with a lifetime warranty replacement screen. Within an hour of dropping my phone off. I had received a call informing me that my phone was fully repaired and ready for use.
5 Star service. I would recommend iCare to anyone in need of electronic repair.
-Brian
Joselle Schmidt
I needed a new hard drive in my Mac. I was referred to them by my daughter for their excellent, fast and reasonable service. I am 300 miles from their store but was traveling through one day and returning the next day. They worked me in very nicely so I was able to drop off one afternoon and pick up the next. Mark communicated to me well and explained processes and fees as he moved through the process. I am very pleased with service and price.
Chandra Buck
I called to have my Motorola screen replaced. The part was ordered for me and when it came in, I dropped off the phone and had it back in less than 3 hours. Very impressed with the professionalism and also reaching out to me after to make sure everything was all good. Will use this company again and recommend to everyone!
Jan Monda
I recently had water damage to my phone and I was sure everything was lost because it wouldn't turn on. I took it into ICare and Mark and Thomas exceeded my expectations! I was very fortunate they were able to restore everything in two days! They are both very knowledgeable, courteous and provided outstanding service.
Norman McCloud
Always great, fast and reliable service. The issue was taken care of the next day. This is the second time I had them fix my computer and it was a great experience. Thanks for the great service.
Hailey Von Wald
My iphone has been fixed twice by them! They are extremely friendly, helpful, and do a great job! Not to mention how much more affordable it is than going to apple! I cracked a lens on my brand new iphone and they were promptly able to replace it. I am so glad a place like this exists in Fargo!
Sara Wald
I have had two phones repaired here. They are upfront about their pricing and completed the work when they said they would. The work and follow-up are great! Highly recommend.
Jake Lindall
Both employees I worked with were great. They gave me the low-down on my situation and what my options were. Sadly, I ended up spending ~$375 to assure my laptop kept it's data. However, after consulting with iCare they assured me that my already 5 year old laptop would likely last another 5 years if kept in good care. I appreciated the advice and timely nature in which iCare repaired my laptop.
Gail & Larry Nelson
We were very happy with the service from iCare Electronic Repair. They were efficient, friendly, and professional! Our iPhone was fixed within an hour. The cost of repair was very reasonable. I highly recommend iCare Electronic Repair and will certainly tell all our friends about this great company.
Jeremy or Bobbi Kuipers
My iPhone wasn’t charging. They had it fixed in no time! I recommend going here. They’ve taken care of my daughters phones too. Excellent customer service!
Randy Harwood
I highly recommend iCare for any electronic repair. My daughter dropped her iPhone a couple of times and cracked the screen to bits. Insurance deductible was more than iCare charged me and they had it done in less than 2 hours! Didn't have to send the phone away or wait for a replacement and all the data was intact. Trevor was a great tech and the customer service was awesome! I definitely will be using these guys again, when the need arises.
Allan Johnson
iCare saved my iPhone! I was ready to throw in the towel. They offered to repair, estimate was much less expensive than Apple Repair. In the end, they didn't need to replace a part (cleaning worked), and showed that I didn't need a new battery. So, their actual cost was even less than the estimate! And, they did the whole thing in 2 hours. Sent an email and text when they were done. It was all sooo smooth. I now have a place for ALL my Apple iPhone and tablet repairs. Thank you so much!
Chelsea Pace
Update:
I dumped coffee on my laptop and the shop got it working beautifully in a few days. They are the best.
I went in on a Saturday morning to have my cracked 5s screen replaced, and I was incredibly impressed with the service I received. Upon seeing the phone, the man helping me diagnosed another issue that I had been having with a sensor and offered to repair it for a discounted rate when he worked on the screen. The phone was finished ahead of schedule and works perfectly. Very impressed. I also appreciate that iCare is a veteran owned business.
Kristin Moen
Took our Ipad in for problems with our charging port and it was fixed in less than 24 hours. Staff was super friendly and helpful. Very low cost to fix as well. I will definitely use again if we have a need.
Mark Landman
I went in about a speaker and they were so nice. Very helpful and knowledgeable as well. They helped me decide if it was worth fixing or to just buy a new speaker. I'm definitely coming back again!
Ann Woell
I brought my Mac here because my kids have used iCare and were pleased. The tech at my work recommended them too. They were clear about the time frame for looking at the machine, called to explain the problem, which they had already fixed and charged me only $50.00. I thought it was a great price for a newer machine that would continually shut off during the booting process. When I explained another problem, they quickly fixed that too (installing a program for me), before I picked it up. Great shop!
Shane Evert
Very good experience using iCare. They got me in and got me out super fast and were very detailed. excellent customer service would highly recommend them to anyone.
Dave Kinskey
The professionals at iCare were very friendly, informative, and quickly diagnosed and replaced a bulging battery in my 7-year-old MacBook Pro, which had put pressure beneath the trackpad, causing "ghost" movements and "ghost" clicks of the cursor. Cost for parts and service was certainly reasonable. Thank you, iCare! Everything's perfect now. :)
Note: My MacBook Pro was serviced by Mark. Kudos to Mark!
Paul Carson
I love these guys. Can't say enough about how pleased my wife and I have been with their service and honesty. My wife brought in an iPhone that was no longer functioning right. Sprint store told us we needed a new phone. iCare took a quick look at it and noticed the case was not seated properly. Popped it back into place and everything worked fine. No charge. Then I brought in my phone as it was having a lot of trouble recharging. Thought I needed a new charging hub and battery. They took a quick look and pulled out a piece of fuzz deep in the charging hub, which totally fixed the problem. Told me no charge. That integrity bought our loyalty wholesale. So we have been happy to bring them our cracked screens and a handful of other iPhone and iPad repairs, all with great results and reasonable price. Am considering bringing in a couple of old malfunctioning laptops, and know I'll get a straight answer. Highly recommend them.
N. O.
We had a Note 20 Ultra brand new have it's screen damaged, I called around town, and what I was looking for when calling around was not so much the lowest price, more so a business that was knowledgeable and could get the repair done perfectly. Well, iCare repair not only has an amazing knowledgable staff but they also clearly have a passion for technology! Couldn't recommend this business enough. Hopefully we never have to go back but if we damage another electronic we definitely will only use them! BTW, they had the lowest price in comparison to all other businesses I called.
Michael Nelson
I was looking for a random outdated replacement part (iPhone6 sim tray). Thomas was super cool and had the patience to tediously dig through a pile of used parts... and no charge! Will be back when need service!
Andi Bullinger
After breaking the screen of my iPhone I visited iCare on the recommendation of a friend. The staff was kind, honest and very accommodating. The repair was reasonably priced (much less than I was told to expect to pay by my phone rep) and done quickly (within 90 minutes). I really appreciate their professional and friendly service.
Cheila Payne
I had a screen replaced on my sons iPhone 6. I heard about iCare from a guy who works in the phone department at Target. The staff was very friendly and the service was great. It took just under an hour to fix it.
I received an email almost right away making sure everything was sufficient and said they would be checking back with me in a few more days to double check. I thought that was very nice.
I have another son who also broke his screen and I will bring his there as well.
D Duncan
On a recommendation from a friend, I took my iPhone 6 with a cracked screen to iCare Repair. I am very happy I did. Jeff took my phone and 35 minutes later he left me a message that my phone was fixed. That is an amazing turnaround. I work in an IT service department and I really appreciate a professional, well run shop like iCare. I can highly recommend them for any phone repairs.
Charles Hinton
I discovered iCare online. I read their reviews and knew right away that they were the kind of people I wanted to do business with. I was having problems updating my Phantom 4pro drone. Believe me when I tell you that I tried everything, and then some. Well, the good people over at iCare tried everything, and then some, and then some, and then some some more, and got my bird updated. I was asked to fly my drone as soon as possible and if I have any problems whatsoever, to bring it back right away. Unfortunately, the weather hasn’t been good enough to fly but I have no doubt that my drone will fly as right as rain. I am totally satisfied with iCare service and professionalism. Kudos!
Karis Walstad
Excellent service! I would absolutely recommend them. I called on a Friday evening to ask about replacing a battery in my iPhone and they were so courteous, knowledgeable, and friendly and explained the simple process. I dropped it off the next day and it was ready in about an hour. For around $80, I got peace of mind and the best part is I didn't have to set foot in the dreaded Verizon store!
Amaris Hinton (mysocalledparentinglife)
They were able to get my iPhone 5s fixed before I got off work! It happened while I was at work, and I went down on my lunch break to drop it off, and boom, done! Also, I had been having battery troubles along with the shattered screen (unrelated), and they just charged me for the cost of the part, since they were already going in to fix the screen. The price is a bit steep, but for the fast and friendly service and the genuine caring about the customer, worth every penny!
Stephanie Huynh
I have already recommended iCare to others and already plan on also bringing in my laptop to get looked at. I brought in an iPhone with a cracked screen and they had it ready in under 2 hours the same day with a new screen perfectly replaced. Staff were warm and friendly and very helpful. Later in the week I experienced some unresponsiveness and ghost touching. The owner emailed me back personally and invited me to bring it back to get replaced under warranty. They replaced my screen for me and put a new tempered glass screen on for me at no cost. iCare rocks!
Bob Bartz
I had the battery replaced on my iPad mini 2. Not only did they replace the battery on time, they did not damage any of the hardware or case. They even replaced my tempered glass screen protector. The device is working just as it did when I left it there except for the much improved battery life. I was confident they could meet my tight schedule requirements.
Beth Anderson
Mark did a fantastic job! He was friendly, fast & knowledgeable. Fixed both my computer & printer.
Fee was reasonable too! I highly recommend Icare for all your electronic repairs! I will use them again!
Erica Rapp
Awesome place! My phone screen was absolutely annihilated and they were able to bring it back to life within two hours. Double checked everything before I left. Super friendly staff too!
Dylan Neururer
Stopped in this week to seek out some troubleshooters for my Pixel 3. They were very responsive, up front and practical. Would recommend them from my experience this far!
Ken Christianson
Fast, affordable and effective. These guys are good! I was told by another large computer company in Fargo that my old Mac "wasn't worth it." I went to iCare Electronic Repair the next day. They restored my Mac to new condition and for a very reasonable price. iCare Electronic Repair is the go to computer repair shop in this area.
New Review: My computer was fixed in less than 2 hours. This is a nice place to get your stuff fixed.
Richie Noreen
I broke my screen on my Surface 7 and Mark did a great job getting it fixed! He had to special order the screen but got it in quickly. I dropped it off at 4:00 pm on a Friday and he had it fixed within 2 hours. Thanks for your quick service!
Ethan Sweep
I walked into iCare Wireless looking for a quote on my broken iPhone 6 screen, but the staff there was so friendly and professional I felt completely comfortable leaving my phone with them for repairs. The repairs only took two hours, which was amazing since my research had showed that I would have to leave my phone overnight at most places unless I wanted to pay a significant amount more. I would highly recommend iCare Wireless to everyone I know. Fantastic service.
Heidi Triplett
We brought in my daughter's touchscreen laptop as the LCD screen was cracked. iCare was quick to get me an estimate along with getting the computer fixed. In total, it took less then 5 business days. I was very happy with the service that I received.
Kristi Loberg
iCare Repair was amazing - so glad I found out about them. I have an iPhone 6 that had frozen up, and the typical fixes were not working. Verizon staff suggested we purchase another phone. After consulting with iCare on the phone, I dropped it off to be assessed. Less than an hour and a half later I received a call that it was fixed and fully operational. No parts were needed so it was repaired for the $25 fee. When I picked it up, they took time to make sure I was able to set it up as needed. Great service and communication. Thanks iCare, you saved us a lot of money!
Jane Geiser
iCare repaired the screen on my iPhone 6. They were friendly, professional and fast. Screen fits perfectly and works great! Getting a warranty on the work is a great bonus--lets you know they stand behind their work. I can definitely recommend them!
Courtney C
So happy a coworker referred me to iCare Electronic Repair! I dropped my phone, and the screen cracked and wouldn't power on. Waited 2 weeks to save up for a new phone, but then decided to bring my phone in here instead. It only took 2 hours and my phone was good as new! I would definitely recommend this place to anyone!!
Whitney Krsnak
So beyond thankful for iCare Repair! I spilled water on the keyboard of my very expensive laptop and was expecting the worst. I brought it to iCare Repair after reading their great reviews online and they did not disappoint! They went above and beyond to find a new keyboard for my laptop. I received personal phone calls updating me on the status of my computer. Everyone I dealt with, especially Jeff, were so kind and helpful. I was fully expecting and prepared to pay $500+ to have my computer fixed, and it ended up being 1/3 of that! They are honest and completely fair in pricing. They will forever be my wireless repair shop and I will forever recommend them! Thank you iCare!
Rick Thoreson
Two repairs in one week and both were done on time and restored to new condition. iCare has now done five fixes for my multiple iOS devices and not one complaint on quality, service or price. Highly recommend.
thomas hill
Fast reliable service! I've had a couple of issues with my phone (water damage and a cracked screen) and the team at iCare Repair was able to get my iPhone 6 back up and running in very little time. They are very honest and up front about what they were able to do and not do, and what the cost would be. Although I hope I don't have to go back there anytime soon, if I have problems with my phone in the future to my stupidity-they're the only place I'll take my phone to!
tom
Megan Lee
we had iCare fix my daughter ipad screen that was cracked and headphone jack. it was reasonably priced. Dropped off on a Friday afternoon was quoted 4-5 days, and was ready by Monday afternoon. was super fast. i will totally recommend this place to people. thank you!!
Hazel Naanes
My gaming laptop was in pieces, missing screws, with its hinged popped out. I went in and got an evaluation, and the associate was super nice (despite the fact I almost killed my computer, and mercilessly tore it apart). Would have cost me an arm and leg elsewhere but was reasonably priced and finished in a short amount of time. Would definitely recommend taking your business here for your electronic repairs.
Steph Radle
They were professional, fast, and considerate! I had my laptop back in three hours.
Chad Hagen
My daughter destroyed her screen and was an absolute wreck. I called iCare and was immediately relieved by the person on the phone. I dropped off the phone on a Friday around 11am and received a call back around 1pm the same day stating the work was completed. Very friendly service when I dropped it off and when I picked it up. I Was also informed that they did some minor maintenance inside the phone. I highly recommend iCare!!!
Del Rae Williams
Just brought my Samsing Galaxy 21 in to iCare. Thomas was so helpful. Answered all my questions and I left with a working phone and Great advice.
Trista Norris
I'm very pleased with iCare. I was worried I was going to have to buy a new phone, turns out it was just a screen issue. My screen was replaced and I'm not out hundreds of dollars! They quoted me 2 hours to fix, but I had it done in about 50-60 minutes! The gentleman at the desk was knowledgeable and very pleasant to work with.
Elisa Bowe
My cellphone Samsung Galaxy Note 8 was not getting charged, I brought it in to iCare Electronic Repair for a check up, it took only 2 hours to give me a diagnose and to repair it. I am very satisficed with their work on my phone. Very professional and honest, I truly recommend them.
Nina B
My experience with iCare was stellar. Mark and the team were pleasant, honest about pricing, helpful, and they talked me through the issue and I really appreciate that. I will be going here for any future repairs.
Josh Anderson
I have been to iCare twice now, first for a screen replacement and the second when my charging port stopped working. I was quoted $100 for the charging port fix, and they were able to do it for $25. Both times the work was done quickly and I never had trouble afterward. I will definitely go back whenever I need phone repairs. A++
Vickie Ostendorf
Took my phone in for the $29 battery replacement. The store was clean and well staffed. The staff (Rebecca especially) was all very nice, welcoming and helpful. They gave an approximate turn around of 3 hours (higher than normal due to being busy with replacement batteries) and I got a call just a little over 2 hours that it was done. I picked it up with no problems and again the staff was extremely nice and easy to work with. I'll definitely use them for any future phone needs!
Riley Kuipers
Mark & Matt were extremely friendly and fast with repairs! I was shocked at such a high quality. I had my charging port fixed and battery replaced in my iPhone and I’m overjoyed with the results! I highly recommend!!!!
GreginND
Quick, professional service. I've always been so careful with my iPhones but the one time I dropped my iPhone 5s the wrong way, iCare was there it fix it. It was less expensive than using Apple service and even less than paying for applecare plus service for it. I had a fresh brand new spotless screen installed in under 2 hours. You can't ask for anything more. Kudos on your fantastic service and wonderful communication.
UPDATE: Had a problem with my proximity sensor. Found out a week after their 90 day warranty was up. No questions asked, they fixed it promptly. GREAT SERVICE! THEY CAN DO MAGIC!
Teresa
Daughter’s phone was being wonky and we took it in to iCare. Technician was friendly, helpful and gave us good advice. The problem was fixed quickly and efficiently and for a reasonable price. iCare fixes all our tech gadgets and does a great job!!
Tatelyn Schurhamer
Great customer service! Had my laptop diagnosed and repaired within a couple of hours!
Naomi Jones
I have had two repairs done at iCare Repair. Both times I received fast, professional, affordable service. I love having this business in Fargo, and I will continue to bring my broken devices to this business. On my last visit, I was having work done to the inside of my iPad, and they even cleaned my screen for me! I wish every business was run like this one. I especially appreciate Trevor's customer service, he is always friendly and kind. Thanks for being a great business.
Abby Tweten
I brought my phone into these guys after a really bad experience at Gadget Garage (which they by the way tried to charge me 175 dollars a base price before even looking at it.) A coworker recommended Icare Repair. I'm so glad they did! They got my phone working in the same day and their prices were the best in town. Way above my expectations. The fix was dependent on whether or not my sons pictures from birth to 1.5 years would be restored. ( I am not tech savvy and have now learned my lesson to have them backed up.) Thank you so much I Care!!
Eric Lanum
The service at iCare is really impressive. I have used them for phone repairs and service numerous times and am always more than happy with the speediness of the service and the quality of the work, not to mention the knowledge, friendliness and professionalism of the staff. I will not take my devices to any other repair shop in the Fargo-Moorhead area. In fact, I drive 60 miles just to take my devices there because I know what I'm getting and I know I can expect excellent service.
Jim CellularRepairCenter
iCare Repair is a top notch repair shop. The guys here really know their stuff. I've done business with them ever since they first opened and they are professional, courteous, and honest. These guys always stay on top of the latest phone technologies so they can fix both new and old phones. I don't think there's a better cell phone repair shop in Fargo.
Pat Thibert
Mark was great to work with. I was traveling and had iPhone trouble. He got me in right away, fixed my issues. He had parts on hand if they were needed, and even ran additional diagnostics on my phone to make sure everything else was functioning properly. Fast, knowledgeable, and very reasonable cost. I would highly recommend him. Thanks Mark
Holly Inniger
We have worked with iCare Wireless Repair for the last four years. They are the ONLY ones that we bring our iPads to. As a school district we have had a lot of repairs over the years and they have ALWAYS been so amazing to work with! Their quality is top notch, and they are extremely professional in all that they do! You WON'T be disappointed!
Nicholas Beach
Great experience at iCare Wireless Repair. Very quick and professional. They were able to have my iPhone screen fixed in a couple hours. I would definitely recommend this place to others.
Krissi Lesmann
I completely demolished my iphone last fall and brought it in to iCare on Monday morning for the first time. Judging by the condition it was in, I expected them to tell me that there was nothing they could do. I handed it over and the guys said "No problem! It should be ready in about an hour and a half." I came back, they had it ready, and it was as good as new! I was very impressed with the professional and simple process that their team provided for me. Hopefully I don't shatter my new iPhone, but I know that if it happens again I'll definitely be bringing it into iCare!
Arlene Peterson
My Samsung9 got wet when a glass on the night stand leaked. I brought it in to ICare and after an evaluation they gave me an estimate and kept me informed through email. My phone got fixed, looks like new. . . for about one fourth the cost of a new phone. Very satisfied.
William McPherson
Amazing!!! Great services at a fair price. I had my iPod and my Galaxy phone fixed at iCare. iPod looks and operates like new and the phone works perfectly. iCare really cares and went above and beyond any repair service I have ever encountered.
Kate Fluge
I brought in an iPhone with a shattered screen for repair. Expected to pick up the following day, but it was done in less than an hour. All of the staff were super kind and friendly. I highly recommend iCare and will definitely be going back to them for any future tech repair needs!
Bridgett Brewer
I asked for recommendations on FB and iCare came up. I called around and got prices from numerous repair shops in Fargo! iCare was the cheapest! I stopped in and my phone was done in an hr and the customer service was outstanding. He went out of his way to help me with the invoice etc! Overall exceeded my expectations and would highly recommend iCare! Thanks for the great customer service!
David Lacher
We brought in an I phone with a broken glass and they had it repaired and done in one hour. I am very impressed with the speed and quality of their repairs. I was also very impressed with the way I was greeted. They have exceeded my expectations of quality, speed, and pricing. We will definitely be going back there again.
RKW
When it comes to getting my stuff repaired, be it my car, my appliances, or my electronics, I usually worry about cost, first and foremost, and how much time I'll have to be without their service.
To these ends, iCare did a superior job. There is very little beating around the bush. They respond promptly to questions, are thorough, and notified me promptly when they were done fixing my device (the repair was also done expertly to my untrained eye).
If you need your phone or tablet repaired and would prefer to have it done locally, look no further. This place is the real deal.
Travis DeJong
My IPhone 6 wasn't allowing me to do anything. Couldn't receive or send messages, emails, or phone calls. Nearly all apps wouldn't load. My phone was useless. iCare was able to backup, clear, and reload everything I had in just a couple hours for a very reasonable price.
Excellent work and I would definitely recommend them to all Apple lovers!
John Kosobud
I've brought two devices to iCare and both times I've had a pleasurable experience. My son's iphone 5s had a shattered screen and it was more cost effective to have iCare repait it rather than buy a new one. My wife's ipod screen was also cracked and in a day I had it back in my hands good as new. The work is top notch and people are genuine. I highly recommend them for all you device repairs.
Jeffrey Carney
The called me the day the price dropped for the iPhone 7 screens. They fixed the screen in just a few hours. They did a great job the edges were flush just like out the box, we bought a case and they threw in a free glass screen protector, and installed it. A few days later the screen started acting funny. They took the phone put a new screen in and even put new glass screen protector on. These guys are awesome. This is not the first time I have used them either. They fixed my wifes iPad and my daughters iPhone, a couple of times.
Eric Momsen
I've had a variety of devices repaired here and have always been pleased with the results. The repair folks have been up front about risks and what options are available. Most recently, Mark sorted out a failed hard drive on my iMac. He installed new drives and operating systems, the machine is running faster now than when I brought it in.
Kyle Schell
I have had the team at iCare Electric Repair fix multiple devices for me and they all come back like new! I am able to drop it off, run some errands, and my phone screen is fixed within a few hours. I hope I never have to see them again because I don't like breaking my phone, but when I do I know I can count on the team at iCare Electric Repair to get me fixed up fast!
Matthew Anderson
Phone screen cracked and I didn't have all my info uploaded to a cloud or on my SD card. I went in and they were able to get all my data off the phone after they had to put a replacement screen on first to get into the phone. The way the phone was disassembled and reassembled it looked like it just came out of the box. Not like replacement phones I've gotten in the past that have had the back plates a little crooked and didn't work quite right. I'm very happy with the service they provide and would recommend going here instead of waisting money on phone insurance through your carrier.
Randi Trowbridge
We have used iCare multiple times, sometimes they have been able to fix our product and sometimes they haven't. They are honest and do not make you pay an exorbitant amount when they can't fix your laptop or watersoaked phone, it's always been a small fee for them to take the time to look at it.
They have done a great job with their customer service and speed of completion of work. We will continue to use iCare in the future
Joyful Heather Phillips
I called around for an estimate and this company's was the lowest so I brought my phone in. I was so surprised to find Honest and Excellent Service!! There was nothing wrong with my phone and I paid nothing to learn that! I did buy a new charger cord and it works great! The customer follow up process is unparalleled in this business! Bring your problems HERE!
Vicki Larson
The screen on my iPhone needed replacing and I chose iCare because they came highly recommended - because of the quality of service and fair prices! From the moment I stepped into their store, I was treated with courteous, friendly service. I will most definitely recommend them to others!
steven westra
My laptop was fixed, but due to issues on Icare's side there was a two week delay after other compnents were damaged. Icare agreed to cover the cost of all additional repairs needed, google only allows for full star raitings, so I give I care a 4. preferably a 3.5/ 5 stars
EDIT: As stated, Icare covered the costs of all extra parts above the inital quote, the only thing I lost was time.
Carly Boyum
I went to Icare a few weeks ago and received fantastic service. I had dropped my mac air had caused a loose connection with the hardware that I personally couldn't fix so I brought it in. They were very friendly and funny and it made my experience that much better. Not only did they fix the loose connection as soon as they could, but they cleaned up a large amount of liquid damage for me that was done years ago and I had thought had been taken care of. Then, as I took it home I had some network issues and they were very patient with me as we tried to figure out the problem over the phone. If I ever have any more issues I will definitely be going back.
Joellengiraffe
These guys are good! I have had laptops, IPads and most recently my iPhone in there for repair. They explain the issue, they are efficient, they are nice to work with. I don't live in Fargo anymore but it is worth a 75 mile drive to work with people I trust. I'm not "tech savvy" at all but never feel taken advantage of.
Mark Lawson
Excellent quick service multiple times. Every service from simple tempered screen protectors to complete screen replacements on multiple iPhones.
Under promise and over deliver on speed of repairs. Costs are more than fair for what they do.
Thank you!
Tom Roden
Replaced the cracked screen on my son’s iPhone 8+. Very pleased with the results. Fast service and the staff is very welcoming, understanding and friendly. Follow up on their work as well. Very satisfied customer.
Anne Marie Turk
Thomas was extremely helpful and patient. I would highly recommend him to anyone who feels like they just can’t keep up with technology.
joan stoltz
We had icare replace our screen on our iPad air in sept. They did a good job and we had no problems with it until last week when it started lifting and the edges of the screen started cracking. When we returned it to them they replaced the screen without a hassle. We are not sure why it lifted, but impressed they stood by it. :).
Carol Andvik
I had been on the phone one whole day and in the end was told I'd have to buy a new phone. The second place I took it ended up saying I would need a new phone. I didn't want to buy a new phone yet! iCare took care of my phone in 2 hours! Picked it up and it worked like NEW!
Brad Leeser
I recently had my iPhone repaired at iCare. They were quick with the repair and the phone works as well as it did before. They even called me when it was ready for pick up. This is a small thing, but so many "service" companies don't do that, even when they promise. Best yet, they even remembered who I was, by name! I will use them again if the need arises.
Alex Kinskey
I had gotten my battery and charging port on my iPhone 6 replaced by them.
When my charging port stopped working I went to them and got my charging port and old battery replaced. It was done within a day.
Everything was great at first. But then after about 3 months I started to notice some bright spots on my screen. I later learned that these were caused by a bad replacement battery that was blemishing and applying pressure to my screen. After 4 months, the new charging port started to fail and at 5 months it didn’t work at all. Cleaning it didn’t help. My problems weren’t under their short warranty period, so I was out of luck.
Maybe I just had really bad luck, that’s why I put 3 stars.
Carly Aamoth
I brought in my computer after it stopped working randomly. Mark was very knowledgeable and friendly. He was up front on the process and the cost vs potential cost depending on the problem. When the problem was discovered he was very helpful in explaining my options. My computer now works better than it has in years. Great customer service and love supporting a local business. Will definitely be back!
Jason Ruen
I took my iPad to iCare to get the screen and battery replaced. Once I got my iPad back, I realized I was having some minor issues with the touch response of the display but decided to let it go until the problems eventually started getting worse. I called iCare and was told to bring it back in and they would take a look at it. Before I could get it back to iCare, the new battery went bad and swelled up to twice its original size, which also pushed the screen partially out of the iPad...turned out my display issues were really a symptom of a bad going battery. I took it back in and was told they would take care of it. When I went back later that day they had replaced the battery under warranty, but I found that the LCD had a hairline fracture that ran diagonally across the screen. I asked why the screen hadn't also been replaced and was told that they would only cover the battery and that I would have to talk to the manager, Matt, about the screen. I wasn't happy with this resolution, so left the iPad with them and called and spoke with Matt the next morning and he said that they would take care of the screen. When I picked up the iPad later that day, everything was properly repaired. I'm giving a 4-star review instead of a 5-star review due to the multiple visits and follow up with management that was required to get my iPad repaired to my satisfaction, but ultimately the repair was done correctly and my iPad is like new again.
Miranda Jensen
Would highly recommend!!! I got my phone screen fixed and a new battery put in. The price was very reasonable, they were finished before the anticipated time, and was very impressed when I picked it up! It's been a month later and my phone can still go all day without needing to charge it and the screen is more clear and brighter than ever!
Kerri Gortmaker
iCare was extremely helpful when my computer got thirsty and drank some water. When I called them initially they answered all my questions and even gave me a few tips since I couldn't get the computer to them for a few days. I dropped it off and they called me sooner than expected and told me they were able to restore my computer and it was working. They had great customer service and have VERY reasonable rates. I highly recommend checking them out.
Michele Grosz
The staff was so kind and friendly and professional. The shop looks clean and orderly. I had a car fob fixed within a day and the cost was reasonable.
I also recommended ICare to my mom who needed to have her IPad repaired. It would not take a charge. She had taken to another shop who had it for over a week, could not find what was wrong with it, charged her way too much money, and acted as if they did not know how to speak to people in public. Very unprofessional.
I told her about ICare and she took her IPad to you folks. Within 24 hours, you had it fixed and ready to be picked up and charged her less than the other place. She was thrilled with your service and professionalism.
You have two new loyal customers and we will talk you up wherever we can.
Thank you so much!!
Amy Kracht
I've gone to iCare for broken iPhone/iPad screens and have purchased refurbished phones. They also repaired my son's PS4 that had a port go bad. I've never had any issues with any repair and with the PS4 we were kept informed about how long the repair would take (since we were waiting for a part to come in). The staff are always kind and courteous and get me in and out in minutes. I won't go anywhere else : )
jamee cadreau
I took my phone to get the charging port and the glass on the back fixed. I was helped by a very polite and courteous employee, and it turns out my charging port just had lint in it so that was nice. So I just got the glass fixed and it was a decent price and it only took an hour! They told me to come back in an hour and a half buuuut I wasn't busy so I went in early and it was done! Very impressed and will go back if I have any future issues with my phone!
No Name
I was quoted a price for a single repair. When they worked on my phone, they found 2 more issues. These were no minor $ issues! My total price was just as much as my quoted price!! I'm very satisfied! I'm still in disbelief, of this amazing service and, the price was so very low! The workers are very friendly and smile a lot! The owner is also very friendly and makes sure (obviously) that you're getting the best deal possible! I forgot to mention: the repair time is 2 hrs or an overnight if you stop in at 6pm like I did :) my first experience bringing a phone in anywhere, to be fixed! Wonderful place, iCare!
Dennis Duncan
I have used iCare three times. Twice for replacing the batteries on two iPhones and once to replace a broken screen. In all cases the repairs were done quickly and professionally. I wouldn't hesitate to use them again for any device repairs. Highly recommended!
Jackie Crocker-Mattfeld
I have had iCare Wireless Repair replace shattered screens on 2 iPhone 5c's. One was in July 2015 and November 2015. Both times I called ahead to check their prices and if they would be able to do same day repair. Each time they had the screen in stock and were able to repair the screens within 2 hours.
The technician explained the time frame due to how many techs were available and how many phones were waiting ahead of mine. Very practical.
The phones still work great and the price was the best in town. Technicians were helpful and knowledgeable. Only complaint would be this: when I had the phone screen fixed in July, they talked me into adding a screen protector, one that they would install. It was not worth the money at all.
(I can compare this service "apples to apples" with the Wireless Cart at West Acres Mall where I also had an iPhone 5c screen replaced also. Still trying to get them to get it right. I wish I would have taken this phone to iCare Wireless repair).
December update: I took another iPhone 5c to be repaired at iCare. The one that another place refused to fix correctly, but at least gave me a refund after several phone calls...see above review. Anyway, thanks to iCare, that phone is working perfectly. iCare fixed the screen and also the headphone jack.
Regarding the headphone jacke: The tech called me and stated that the headphone jack was bad and wanted to know if I would like that repaired also. I wondered if he was just trying to get me to get something "extra" done, but he wasn't kidding. My daughter confirmed that it was bad. Thanks guys for checking out the phone for other issues and not ripping me off. SO MUCH APPRECIATED.
Yvonne Denault
My latest experience with iCare Repair was to fulfill a warranty. Actually, a warranty that was out-of-date because I didn't start experiencing issues with my repaired iPod terribly until several months after. I know I was just outside my 90 day warranty period and Kate was so helpful in making sure that they would take care of me. They replaced my iPod screen for the second time and even made sure to meet a deadline that I needed it by.
Thank you! I will definitely recommend you folks to anyone needing that type of service.
Voltress 2002
Finished a screen repair in only 2-3 hours. The staff their knows what they're doing and does things in a quick and efficient manner. Communication with the business was also excellent.
Michael Vosburg
They were friendly, fair and FAST! I wish I got to them sooner.
They repaired a water-damaged iPhone 5s in about 90 minutes. Yours may take longer, but these guys are better than insurance.
Cory Bischoff
Dropped my Iphone 5c and shattered the screen. Didn't realize it could be replaced until I talked with some co-works. They recommended iCare Wireless. Dropped it off and it was ready in a little over an hour. Looks brand new! Great service and friendly staff. Will be using them again if needed.
Eric Sterling
These guys were great. We brought in an iphone6 with a bad battery and they had the battery replaced in an hour. No mailing it in, no 5 day wait, just fast and friendly service. I'll definitely use iCare again!
Morgan Medford
I had a terrific experience with iCare Electronic Repair! They repaired both my Macbook Pro and my wife's Gateway computer in the last three weeks. The guys I met in the store during these two repairs were vey helpful and conscientious! Both of our computers work like new!! I hope I have no more problems with them, but if / when I do - I'm going back to iCare with them! I'm very pleased and highly recommend them to you!!!
Mary Jo Zacher
I have to tell you that Mark was absolutely wonderful to work with! He inspired my trust in him, was professional, kept me up to date about progress and gave me options before simply doing something. Don't hesitate to bring your computer here for repair. You won't be sorry!
Shirley Dayley
After having our phone into another place for repairs and the other company pretty much saying they had no solutions after keeping my phone for a month these guys were so refreshing to work with! In a matter of hours they had diagnosed the problem. They ordered a replacement part and had my phone back to me in days. (Back up phone so I stated it was not a rush.) The bill was what they quoted the repair would be. They offer a warranty on their work which is awesome. They will be my first and only call for all my electronic repairs. Thanks guys!
Ian White
Honestly, this place did do an inspection on my device. Granted I expected to need to pay a $25 inspection fee. They recognised that my device was still under warranty, and offered to waive the fee so I could send my device to apple. This is my second time going, previous was for iPad screen repair, as the screen was non functioning, internal connection was loose. reasonable pricing, was fixed in 4 hours on that time. Will be my first choice for repairs when I have issues on Apple devices beyond warranty. Extremely knowledgeable staff, and willing to work with you.
Debra P
My son gave me his old iphone and I was using it a short while before I started having problems. My son was going to take it in for me to a place other than icare. I started looking at a few companies in Fargo to fix my phone and I didn't like what the reviews said about this other company. I saw icares reviews and I decided to have him take it there.
I am so happy we did this. It was an easy fix and they did it for a very small amount of money. They also were very helpful and courteous. We found out they repair any tech devices. In the future we will be taking all of our phones, computers and other devices to them. Great place!
Jake Nelson
My girlfriend brought her laptop in that was having some major hinge issues causing it not to stay open. They gave us an estimated quote on the spot and the next day we received a call letting us know that they had a few options of fixing it with price options. We agreed to the repair and the next day it was repaired at a reasonable price and working great! A few weeks later we were having some charging issues so we brought it in. We again received an estimaged quote. The next day they called us and told us that it was just the charger and when we picked it up there was no charge and they even helped us find a new charger. They have quick service, were detailed about everything, and were very nice!
Alfredo
This is the first time I had issues with my smartphone (phone not charging), so I did not know where to go for help here in Fargo. I found iCare online and I wanted to give it a try. They exceeded my expectations! They solved the issue in a timely manner, provided recommendations, and were very professional. I definitely recommend iCare and they will be my first choice from now on!
Big Thank You!
Thomas Mohagen
Icare has great service techs that really did a great job fixing my cracked iPad Air screen. The timing of the repair was extremely fast and the quality of the repair was fantastic as well, they even did a little fix for me on the spot when I picked it up. I highly recommend taking your tablet or phone here to get it fixed over any other place in town.
Whitney Garrett
I have used iCare Repair's services three times (two shattered iphone screens and one heavily damaged Bose sounddock) and every time they fixed my equipment and did a great job. I like that they actually answer their phones and if they can not, you can leave a message and they will call you back. There are not many good electronic repair stores in Fargo so I am thankful for iCare Repair. I feel like they actually care about you as a customer and I am so happy they brought life back into my Bose sounddock, I thought I was going to have to buy a new one and that would have been way more expensive.
Daniel Mickelson
I noticed that my phone needed frequent charging. Verizon store did not know how to check the battery. They sent me to iCare to have the battery checked. They checked it, replaced battery and had my phone for less than an hour. Fantastic! Very nice folks and quick efficient service. Oh, and the price was fantastic! I will be back.
Melissa & Jason Quaife
Had an Iphone 5 screen and home button replaced. Work was quick and done very well, no problems encountered. The price was a little steep but not out of the ordinary when compared to other shops doing the same work.
Amy Mutschler
Great service, very nice. Took my tablet to two places before iCare, one told me to "trash it" and buy a new one, the other started an argument about what type of tablet it was in the first minute of conversation, but these guys were great!! They listened to me and it turns out it was just a loose cable. Charged nominal fee to open it up and reseat it. Good thing i didn't trash a $600 tablet!!
Kristi Jacobson
Flew into Fargo with a water damaged IPhone.
Researched online and found ICare repair services. I dropped off my phone that morning and later that same day they emailed me to say my phone was completely fixed and the price they charged was exactly what they had quoted.
I would highly recommend to anyone!
Tahra Doll
Very impressed by the level of service iCare provides...and always so promptly! I mean, let's face it. We all hate to be without our electronics for too long - ha! I'd like to recognize Trevor in my review. He was great to work with and able to restore my phone after it was left out in the rain. I'm so glad this place exists in Fargo and would not hesitate to recommend it to everyone!
Dean
These Guy’s are awesome Fixxed by computer Quick These guys are First Rate……
Sierra Senger-Drege
Dropped my iPhone 6 and shattered the screen. Didn't realize the fall also caused the actual body of my phone to bend - iCare replaced the screen and the entire body of my phone for just under $160. After calling around to many other places in the area iPhone 6 repair, start up screen replacement cost was going for $179! The quality and price iCare gives cannot be beat! Very impressed - Apple Care plans may just disappear!
David Cho
These guys did an EXCELLENT job of taking care of my issue which was bent pins on motherboard. They also were able to install the motherboard with no issues at all. They were professional, helpful and quick about resolving the issue. Don't let the prices scare you, if you need some electronics fixed IT WILL COST MONEY (Don't cheap out when it comes to repairs!). Since it's going to cost money anyway GET IT DONE BY AN EXPERT!!! Definitely going back to them for any other issues I have.
Jacob Schlecht
Managed to slam my phone in the car door and the service at iCare was exceptional. They bent the phone back to normal and replaced my screen protector in a very short amount of time. The staff was very welcoming and kind.
Sarah Morrau
We had a great experience here, very fast service, fair pricing, good customer service. Mark was awesome!
Tessa Hasbrouck
I broke the glass back on my iPhone 4 and brought it into iCare unsure if it was possible to fix. Not only did they inform me that it was possible but they even repaired it for me faster than it took to ring up my bill. The employees were incredibly kind and knowledgeable, and the price to fix my phone was very affordable. I would recommend iCare to everyone!
Amy Bach
Asking price is very cheap but quality of work may be suspect. Just replaced my iPhone 6 screen and only a week later the screen is starting to come off. But they also give u a 6 month warranty which is very nice.
Bryan Tibert
They replaced the screen on my S7edge along with the battery at a very reasonable price. Also they transferred my sim card to my old SG3 so I had a phone to use until the repair was complete. This business actually deserves 10 stars!
Darrell Cole
I wrecked my drone, and ICare tried to repair it but was unable too. They explored many options but was unable to repair. Only charged the minimum of $50 to look at the item. I would use them again.
Darrell W. Olson
My wife's laptop was incredibly slow. Mark S. from iCare gave me advice on how to improve the speed of the laptop. He kept me informed via voice mail. He was patient and clear in his communication with me. I am very satisfied with his service. I have been using iCare for the past two years and don't intend to go anywhere else.
Jeff Schlossman
I brought in iPad with issues they politely gave it back with quick fix and small bill! Then I also left an IMac Air, they had to reload all the controlling apps to get the apps and iTunes to work. He worked it thru that process got it up and running at it best and they knew which controlling app was the best for the year and make of machine. Amazing. All done for less than the other guys were asking me to pay for them to look at without knowing final bill. I like the honestly and fairness with good service. iPad iMac and data saved! Thanks icare!
Bob Schempp
iCare is awesome! This business is run how all business should...professional, courteous, fairly priced, and top notch customer service. What surprised me most is to read the negative reviews on this page and see the owner actually take the time to attempt to rectify issues as opposed the "robot answers" you typically see.
For what is worth I have used them for a few repairs now and, based on my experience, wouldn't consider another repair facility!
Eileen Werre
I had a problem with the volume on my phone. Verizon referred me to ICARE. . The gentleman there fixed it. Now I left a laptop there to see if it can be brought back to life. He was very patient and courteous. I would recommend them to anyone having problems with their phones or computers.
Update. They brought my daughters laptop back to life. They are very good. I am going to take our desktop in for a clean up next.
Nicole Reno
The team was super helpful! I dropped my phone while playing basketball with some kiddos... one stepped on it. And then I bumped it off my ledge and it dropped down an entire level on wooden steps! Ugh!!! They fixed the screen and LCD and were able to restore all my photos!! That’s all I really cared about. And it was LESS than using the insurance I pay for through Verizon! And done in 2.5 hours!! I was amazed and they did it with a friendly face and in a kind, understanding, professional (nonjudgmental) way. Since that all was MY irresponsible ways that got it ruined in the first place!
Jana Stenson
I was working on a memorial video tribute for my Dad, & my old cellphone had pictures from his 90th birthday party. The cellphone kept overheating & shutting off so I couldn't retrieve the pictures. Mark @ iCare was awesome! He drove across town to get a part & got it working & even downloaded all of the pictures for me. Thank you! I would highly recommend!!
Clarissa Holst
The screen of my iphone was no longer attached correctly to the body of the phone. The phone was still working fine. I learned from the staff that my battery had expanded, thus popping the entire front off the main body of the phone. $35.00 and two hours later my device was repaired. And, I learned how over charging the battery can cause such things to happen. The team educated me of proper use and repaired my phone. The office was calm and it was easy to talk to a staff member. It was nothing like waiting for a long time in a busy phone store. There was no one pressuring me to buy something new. I am happy I went instead of buying a different phone online.
Dave T
James and his team are fantastic and really care about their customers. I've been doing business with them for a while now and I'm impressed with their knowledge and experience. You can't go wrong having them repair your devices as they work hard to do a good job! I would trust them to work on any device I have since I know they do a great job and do quality repairs at a great price!
Anne Getty
AAA+++ service - my son dropped his iPad and the screen cracked right from the top to the bottom - I called Best Buy to find out if they repair iPads with their Geek Squad and they said no but referred me to iCare for the repair. I called in, they told me the ours, basic cost estimate for a new screen and I dropped the iPad off on a Friday morning around 11 am and before 4 pm the same day I received an email saying it was ready for pick-up! New screen, so flawlessly done that you cannot even tell it is not original, price was reasonable, time to do the repair was super speedy and staff knows their products. I would not hesitate to commend this company to anyone in the Fargo Moorhead area for repairing their Apple products - well done iCare!
Titan
Brought my laptop in that just decided to turn off on me and wouldn't turn back on. Was quoted 5-7 days to fix but probably sooner. Due to several unforeseen circumstances it took 2.5 weeks to get it to turn back on while plugged in. Only now the battery doesnt work. Due to me needing to use the laptop many hours a day due to work, school and entertainment. I needed the computer back asap so I didnt have iCare replace the battery. So I took it as is. It works perfectly while plugged in and that's good enough. It took alot longer than what I originally hoped, and I was annoying them during that 2.5 weeks, calling every few days to check in on the progress. The workers handled it well and did fix most of my computer so Cheers
Mary Hapala
We needed alittle computer help. They got us in right away and two days later, we couldn’t be happier with the results. Our dinosaur laptop runs like a speedy new one! Five stars to you! Thank you for your excellent service! It was great working with you!
Heidi Sayler
My iPhone 5 screen was pretty shattered. I brought it in and the team was very friendly and had my phone completely repaired within their hour and a half promised time frame. Great service!
Jordan Cossette
The guy working was very friendly.
I called the day before asking about a battery for an iphone, and told him I would be there for it in an hour or so. Well, if you know me, I rarely follow through, lololol. I showed up the next day, and he still had it waiting for me on his desk, and remembered that I called. Didn't give me any flack for not showing up when I said I would, which was very appreciated.
I believe he said his name was Thomas? I could be wrong, lol.
Michael H
I took my laptop in to have the DC adapter replaced on the motherboard. Two days later I get a call saying it's ready and when I got it, they went above and beyond! They cleaned the chassis and dusted the interior while also carefully soldering on the new DC adapter. It was well worth the reasonable rate they charged me!
10/10 will recommend.
11/10 with rice.
-Michael Holder
Heather Eason
I had taken my son's iPad in to get fixed, there was some miscommunication and when I brought it to Thomas's attention, he immediately was empathetic. Thomas went above and beyond to assist and apologize for the confusion. He was absolutely amazing, he turned a very uncomfortable situation into a great interaction. Thank you so much, Thomas for going above and beyond for me. If we need any other work done, we will be coming back and asking for him!
Ammar Ali
Very honest Very professional team. I took my phone thinking that there is a big problem with it and asking them for repair. I left my phone with them, he called me back in about half an hour to tell me that after simple cleaning the problem was solved and there were no need for the repair. He didn't charge me anything for a service that we initially agreed that he will charge me more than $70 for. I thought that reflect an extreme professionalism and trustworthiness.
Molli Strandberg
They did a great job! I got my iphone 7 screen fixed, with no issues. It was done on time, flawlessly, and I would definitely recommend them to anyone who needs a repair.
Stacia Ambuehl
The staff here is amazing! Was able to get my son's phone screen repaired in under 2 hours! I would highly recommend iCare to anyone who needs help fixing a phone.
G Zachary Schwab
When my phone wasn’t working, I headed over to iCare and received exemplary customer service from Mark. I told him the problem and had my phone back and working good as new soon after I had dropped it off. If anyone is having trouble with their device I would recommend they stop by iCare.
Aaron Janz
Once again these guys delivered for me. This is the third time I've been here and each time it goes smoothly! I don't have a bad thing to say about these guys. Only advice I can give is don't break your screen on the 6S or 6S plus because they're not cheap to fix. Still a heck of a lot cheaper than buying a new phone though! My 6S plus looks and works great! Thanks again guys!
Bill Barnhart
I am a truck driver by trade and need my phone multiple times daily to complete my job. In November 2013, I was working on my truck and my Samsung Galaxy III fell out of my hand onto the ground. The screen cracked and was unable to see any picture. This happened on a Saturday morning as I was heading out for the day. When I returned it was late Saturday evening and I called iCare. They made arrangements to be at the store on Sunday (my only day off) to fix my phone. In an hours time, I had what seemed like a brand new phone. They were very professional and very kind. I highly recommend iCare ... Their very knowlegeable staff will take care of your needs fast and efficiently. Thank you iCare!!!!
Josh E
great and fast service.
My mother's iPhone 4s would not charge, the Verizon dealership said it was toast, her phone wasn't under warranty and the cheapest replacement they had was over $600, so we took it here, they found it was just the port that was bad, and replaced it, fast and reasonably priced.
Kylie Schmitz
Great customer service and my phone was fixed faster than I expected. The screen is a little touchy/moody but overall haven't had any major issues. Price was double what I thought it would be (based on friends that had cracked screens), but that was 1 year ago and a model earlier.
J L
Okay, went here the other day and initially had a minor discrepancy. The manager was so quick to do what she could to rectify the situation and truly showed devotion to her work and those she serves. They worked well with my walking in and I believe their communication toward future clients will be much more thorough. Hopefully I won't have any other further computer issues, but if I do, it is likely I will return solely based on their dedication to professionalism and attentiveness with their follow up.
Nick Halfmann
I bought a pre built PC (Cyber Power) through Amazon in March and I've been having problems with it ever since. I took my computer into iCare to see if there was anything they could do, and Mark specifically went above and beyond to help resolve my problem. It ended up being Cyber Power supplied me with a faulty mother board... Mark went over some options of what I should get, iCare got the part ordered up and they installed it for me. Through this whole process Mark would call and notify me on the situation. A+ customer service and I know where I will be bringing my electronics in the future if I ever have any problems.
Jin Jiang
Very friendly and patient. They were easy to work with and explained everything nicely. I enjoyed working with them and will go to them for all my tech repair needs.
Kim Parker
I brought my MacBook Air in because I was unable to get the operating system to open. iCare respectfully listened to my problem and had it fixed and back to me in less than 24 hours. Price was very reasonable!! Customer service A+
Jenel Wavra
I have used iCare three times in the past month and every time the result was perfect. My last repair was somewhat complicated but they worked quickly to get my phone back. They are the best for electronics repair.
Mary Beam
My only computer, the first Surface Pro, was crashing and needed updates. They were able to restore Internet Explorer so I use it until I get a new computer. And, because they couldn't add Chrome, they gave me a price break. I am totally satisfied with their work.
Ronald Nelson
My HP laptop would not "boot-up", so I took it to ICARE on 8th Street on Saturday. They told me it would probably be ready sometime on Tuesday. It was ready at approximately 3pm. I also took my Samsung Galaxy Edge 7 there on Tuesday morning and the salesperson told me they don't fix my that model as they couldn't get parts for it. Hmmmm. I did find a shop that was able to repair my cell phone and there was no mention that it was hard to get replacement parts, but that it would be expensive. I would have rated iCare higher, except for all the running around that I had to do to find a shop that could repair my cell phone. I would suggest calling before taking your tech gadgets in for service or repair.
Jason Markusen
Knowledgeable, friendly, easy to work with and timely. Jeff and the team at iCare went above and beyond to help answer questions and work with me to save us money, but get quality work done. Much more personable, customer friendly type feel when compared to some of the bigger box stores/business around.
Randy Schaefer
I would recommend icare. My wife used them a year ago for a problem with her iphone, so when I dropped my phone (droid) in water and needed help, they were our first stop. Open on Saturday, big plus. FAST service, about an hour, another big plus. When they were done, my phone worked like new. Service was friendly and they were upfront about charges. Not sure what else you can ask for in a repair service. Keep their number handy just in case....
Jacqueline Schmid
iCare Electronic Repair must have chosen their name because they care about people with electronic equipment problems. They treated me with respect and timeliness. I am very satisfied with my experience at icare Electronic Repair.
Tony Flippance
Great Service!!!
Wow i turned up with a broken phone that i thought was done for, but they were able to fix it for me! best of all they saved me $400 from my cell company wanting the replace it and with their great service i didn't lose all my contacts or more important the pics of my kid.
If you have a broken phone these are the 1st people you need to call !!!
Thanks
Marla Schoen
I think icare repair is the best in town. They are professional speedy and reasonably priced.
I have had my phone repaired there. I also bought a slightly used newer Samsung 5s that is working great. I have sent my daughter, husband and friends all there for repairs.
TOP-NOTCH company.
Patrick Lemieux
Brought an ipad in with locked up issues
They were able to fix it and did a great job. I have used them before for my Note5 and will be sure to use them again. I thought they were very reasonable and seem to get done rather quickly.
Justin Gustofson
Brought my mac in for a "black screen of death" Best Buy wouldn't hardly even talk to me so I went and found iCare. I dropped my computer off at 11am and had it back by the end of the day, that was the fastest "week" that I have ever been quoted. I would recommend them to anyone who is having troubles.
Judith Jenkins
The service provided for us by iCare's technician, Mark Schlossman, has been unprecedented in our computer history. We are grateful for his patience, knowledge, and willingness to educate us. We highly recommend this business for your repair needs.
Kathy Holland
iCare repaired my 6S screen, and did a great job. Short turn around time at a comparable price, with a standard 6 month warranty on the repair. I would recommend iCare for any repair needs you have.
Eric Johnson
We've visited iCare for a variety of issues and had great experiences. They're honest (had to tell us something just couldn't be fixed), reliable, fast and competitively priced. I continue to be impressed at how interested they are in feedback after the service has been performed. Great place.
T Buzick
I brought my son's Iphone5 in - wouldn't charge. Jeff helped me- he cleaned the charging port and charged me 1/4 what it would have cost to put a new on in. I would not have known the difference if he said it needed the big repair- I have no doubt there are plenty of places out there that would and charged me for something I didn't need.
I will definitely recommend iCare to my friends.
Isaac Daigle
I went in an hour before closing time hoping to have a microphone issue on my cell phone diagnosed. Being so near to closing time, I didn't expect to be able to be seen more less resolve the problem. Not only was the staff able to diagnose the problem, they had the necessary parts in stock and were able to fix the problem in less than an hour and at a very reasonable rate. The staff was knowledgeable, down-to-Earth and the service was high quality and reasonably priced. I highly recommend!
Corinne Engen
EXCELLENT service - highly RECOMMENDed! I emailed them regarding the issue I was having and they responded QUICKly. I do not live in Fargo so I had to mail my device. They contacted me and repaired my phone the same day they received, it and put it in the mail back to me the next business day. Very REASONABLy priced. I have had my phone back for almost a month and have had no issues. I will absolutely use them again if I ever need to have a phone repaired.
Steve Peterson
Recently my fourth service work at iCare (3 young adult kids, a number of phones over the years). The iCare folks are professional, courteous, reasonable and fast. Highly recommend, just wish they sold bananas and and bagels! 😎 …
Mark A
All I have to say is WOW! Just WOW! I have a high expectation of customer service, they blew it away today. Had an iPad 2 which I assumed died, and it is old, but decided to take a chance to see if they could fix it. They fixed it while i was in the shop, while this might not be a normal story, they know their stuff. I will be recommending to all my friends and family, and will be back in the future if I need any repairs.
Charito “Charito Holmes” Teegarden
I was so excited to find this place as I was devastated when I broke my first screen on my phone. Other places were wanting to replace the whole computer part and screen but iCare was willing to just replace the screen for the price of what Verizon was going to ask of me for a refurbished phone. They were timely and very kind and will always come back to them if I ever need something. Thanks for everything iCare.
Jacob Scherzer
Went in to get a repair on my iPhone. Matt was very knowledgeable and happy to assist. They were very thorough and fixed it very promptly and for a reasonable price. All around a very good experience!
Marilyn Lacher
We were very pleased with iCare Electronic Repair. They were knowledgeable, courteous and repaired our equipment in a timely manner. We would definitely use their services again if needed.
Everett Medbery
The team at iCare did a great job repairing the broken hinge on my computer and was able to get it done quickly and returned to me the next day.
Regan Christenson
I discovered this place by accident, and I am so glad I did! The screen of my Iphone 4s had been completely shattered. As in, the glass was turning into dust. Other places had said it was broken beyond repair, but iCare had it fixed in one day! I would definitely recommend them to a friend. Thanks so much!
Marcia Bettenhausen
This was the 3rd repair service I spoke to - I found them to be completely responsive, professional, and fast. Part was ordered, I was given advice on how to prevent further damage, called in a few days when the part was in and repaired the next day! Everyone i spoke to had answers and was very helpful! I will be back and send everyone their way.
Casey Coombs
I dropped my computer during the rush and havoc of finals. I brought it into ICare on Friday and they were able to get it fixed and ready for me by Monday! All for an amazing price! I was able to pick up my computer and still have plenty of time to study for my final that following Tuesday! 5/5 would go here again!
Larry O'Brien
I was without my phone for less than two hours while they replaced the phone's speaker. That's something I feared I'd have to send in to Apple for repair. The cost to repair was very reasonable. Have used them before this and will use them again!
Michael Ferrie
iPhone screen replacement. Fast service. Friendly and knowledgeable staff. Fair price. No complaints.
Thomas Bartley
I threw Mark a curve ball bringing him the control box for a portable 2 person sauna. Mark trouble shot the mother board and fixed it for $50.00. A local hot tub dealer wanted $150.00 just to bring the doorbell. Mark is a outstanding technician, thank you Mark.
kim jacobson
Every time I have taken my computer to ICare I have been pleased. They go so far above normal customer service to help with all your computer meeds. Do not hesitate taking your electronics to ICare.
Micki Palmersheim
Super fast, reasonable prices, and really friendly and informative staff. They told me exactly what they were doing to my laptop when I brought it in after having soda spilled on it. After only a few hours of dropping it off, it was good as new.
linda kemnitzpaulson
I had a great experience with ICare. They were so friendly and helpful. They were able to restore my phone and save me the cost of a new one. I highly recommend their service.
Kristin Higgins
The repair on my iPad screen was finished quickly and is of great quality. I have been impressed by iCare's follow up to make sure that my device is performing correctly.
Greg Fetsch
ICare has fixed numerous screens on our Ipads and Iphones and they have all worked great. They are fast and very good to work with. Thanks and we will continue to be customers of yours.
This is what you want in a business that you deal with. Quality work, honest, responsible people to deal with. I would recommend ICare for your repair on your devices that you have had break. Excellant to work with.
Brenda Hoggarth
Awesome customer service - fast service and excellent work. They also stand behind their work. I will definitely go back for other devices if needed. I would highly recommend these guys for iPhone repairs.
Connie Hanenberg
Great experience! They were very easy to work with, great customer service! Shout out to Matt! He took time out of his busy schedule to accommodate my walk-in requests!!! I will reccomend iCare to everyone I know!
Jonas Bundy
Justin and Thomas took great care of us with our phone repair. Much thanks guys! Highly recommend.
Cherice Ingalls
Joshua was great. Was able to repair the phone in one hour--and during a blizzard. Thank you! I will recommend iCare to anyone that needs their iPhone repaired.
Bernie Larson
The gentlemen that assisted us was incredibly caring and understanding of the importance of data recovery. He went above and beyond to assist us and was successful in doing so. Very appreciative of his time and efforts, would recommend them to anyone!
Rick Hall
I brought my wife's computer in for a clean-up and upgraded operating system. The first guy said the computer was pretty old (2008), but the computer guy said he thought he could upgrade it. We agreed on $100 + $50 for the upgrade. I was told to bring it back in on Monday, since it would not be worked on over the weekend. We needed the computer on Monday, so I brought it on Tuesday. Got it back late in the day on Thursday. By Friday we determined it was not working properly. I called and brought it in and decided to add additional RAM for $50. This, plus learning the new operating system seems to have worked. Bottom line, computer working, wife happy, I'm happy, a little frazzled, but satisfied.
SadRat
Thomas does not get paid enough. The man knows what he is doing, and he’s a savior, amen.
Shan Peco
Have taken my iphone here a few times, most recently to get a new battery. Always friendly and helpful - even stayed after hours so I could pick it up on the same day! Great place!
Rich Jones
My Pc is back running fine thanks guys I thought is was about to cost me a arm & leg to get my pc back running but you guys where able to get my failed bios back & now my computer has post now you guys are awesome
John Chatelain
iCare was able to replace the battery on my iphone 5c within 2 hours. I was very happy since I was not sure if batteries would be available for my attique model.
Chernfamily5
Our son broke his ipad over a year ago... and we had it fixed in Grand Forks.. ever since it hasn't worked right... James posted on our rummage sale site here in Jamestown and we asked questions and he got in touch with us! We took the ipad to Icare Repair and they FIXED IT!! And they were VERY reasonable with the cost of the repair! Our son is Autistic and he cant be without his Ipad very long and they fixed it in one day!! I would recommend anyone and everyone who has a screen issue or any issue to take their devices to Icare Repair!! They are the BEST!!!!
Jeff Christensen
I brought my Apple Ipod Classic 160GB 6th Generation in for repair because I had noticed that the music would only play out of the one side of my headphones. ICare Repair replaced the headphone jack and now it works perfectly! The service from start to finish was excellent and I would highly recommend this business to anyone having problems with your electronic devices!
Young CeezDaLeo
They offer a good service and perform repairs with quality worksmanship at an affordable price. Other than the fact that the things hanging from the ceiling tripped me out both the times I have went in there I would highly recommend them. There is a reason they are the top result for phone repairs on fargo.
Emily Hoehne
They weren't able to fix my MacBook Pro. I still had to pay the $50 fee even though they told me the problem was the GPU - which I already knew was the case. That aside they were very professional and I'm sure they would do great work for PCs and cell phones!
Emily Swedberg
Whenever I’m having tablet or computer troubles, I send my devices to iCare. The service is professional and prompt, and the employees are knowledgeable. I’ve had shady computer service with other companies before, but I know I can trust my electronics in the hands of iCare.
Griselt Andrade
iCare did a great job with my iPad repair of broken screen. They were polite and promptly finished the repair. I highly recommend iCare for any of your repair needs!
James G
I sent my lenovo Ideapad S400 for repair. However, in the repair process the technician accidentally broke my wiki cable & gave me the laptop with broken wifi. Fortunately, I took the laptop back and the technician ordered a replacement wifi part at no extra charge to me. These people are honest and fair. The only issue I have is with the first time they repaired it. Why didn't the technician figure out the wifi was broken after the first repair? This is my only problem. Otherwise I recommend these people wholeheartedly.
Manuel Zamora
Wow! This place knows their stuff. Tried a few other places and they indicated my device was irreparable until I gave iCare a shot, fixed it right up! Don't mess around with other amateurs, this is the go to shop. Excellent service and the best knowledge in the Fargo area.
Matt Herrud
Great service, repairs ere completed on one day. Nice veteran owned business that offers a military/veteran discount. My iPad was completed and looked better than new.
Chad Bakken
The iCare team is so friendly and helpful. The cost to repair your phone or tablet or having to purchase a new phone it is no question. Take it to the team at iCare and see what the team could do.
Brenda Levos
I recently have two iPhone 6 screens replace at iCare, and we had exceptional service on both, I would not hesitate to return should another phone repair be needed!
Kelly Tebben
Service was professional, honest, and fast! We were so pleased with the service on our child's laptop that my husband brought his phone in that same week to have the battery replaced.
Stacy Dawkins
Daughter's phone got immersed in water.....took it to iCare and they were able to dry it out! Fast and pretty inexpensive! Friendly and very helpful people working there....would definitely recommend them!
Nichole Wetzstein
Wonderful, kind, and fast service! My device looks like new again! I would definitely recommend ICare to anyone looking to get their tablet or phone or any device repaired. Thank you ICare!
Steve French
Just had my phone fixed. Not only did the part come in exceptionally early. They repaired more than they quoted me for exactly what they told me it would cost. Definitely would recommend. Thank you very much for the great service.
Bobbi Grenz
Very helpful with iPhone 6 plus repair, even able to give me options and price to beat my $200 deductible and max 2 phone issue. Fast work and will recommend to anyone!
Alison Beutler
I had the best experience yesterday at this place. The team was so knowledgeable and helpful with my phone dilemma. I have never had a positive experience when it comes to buying phones and fixing them until I came to icare. I am a customer for life.
Justin Loomis
LCD computer monitor repair, excellent service! One of my desktop computer monitors shut off and would not turn back on. They were able to repair it and get it working again for a reasonable price. Would recommend iCare to anyone! Thank you!
Lindsey Krenz
I had a string of bad luck breaking my phone screen a couple years back. These guys helped me out not once, not twice, but three times! They rock! The price is great and they do terrific work!
Nicole Weisz
My daughter's phone was dying very quickly. They were able to replace her battery in less than an hour and it is now working like new! The service was great!
Sandra Andersen
They're the only ones in town that were willing to tackle my HTC M7 bad charger connection -- since M7 is sealed shut & not meant to be opened. It took a few days for them to carefully open it and replace the defective part and cost a little more than initially quoted and power button is a little harder to press, but without being able to charge your cell phone What do you have besides a DEAD phone? Phone is still charging as expected and I can continue to use it for a little over $100 instead of having to pay over $400 for a new phone. Thanks guys for venturing into oft avoided territory.
Sam Brown
I thought a request to fix or recover data from a 10 year old laptop would be met with a laugh, but they were nice and let me know my options. Brantyn retrieved data from my broken computer very quickly and for a reasonable price. Will return for future tech issues
Land Elements
The service was detailed, fast and fair. Great guys at Icare.
Mary M
ICare did a SUPER job cleaning up our computer -- now it runs like it did on day one! They got it done in a very timely manner too! Thanks ICare!! I would totally recommend them to anyone that was having trouble with their computer -- or it just wasn't running the way it used to. 😊 …
Dan Johnson
I brought in a screen I bought online for iCare to replace my existing cracked screen. They were friendly, knowledgeable and successfully replaced my screen. Thank you
Sherry Zirnhelt
Dog liked smart phone....
I didn't realize my phone slipped out of my pocket outside. When I tried calling it to locate it the dog tried to answer it! Thank goodness he wanted to keep my phone and took it to his kennel instead of burying it somewhere! With Grandkids from 18 on down I had precious pictures on my phone, not backed up and no SD card. It was crushed and so was I. We didn't know there was any hope until a deliveryman said maybe the motherboard was still good. We started asking around hoping there was a way to retrieve my pictures and were told to try iCARE.
iCARE is AMAZING! I have my pictures back with all of my information from my phone. Thank you SO much!
Tyler Glines
They told me exactly what was wrong with my phone and how they planned to fix it and what I should expect for the price. It was done in a timely manner, and my phone has worked perfectly since it was fixed. Defintely recommend!
k hoylo
Great and speedy service. The price was exactly what they told me. Mark did a beautiful job repairing my shattered screen and replacing the battery.
Joseph Felton
iCare fixed/replaced my shattered screen & it’s working beautifully so far, they also informed me about a slight bend in my phone which I thought was something extra & helpful so I can watch out for any problems with that. Definitely worth it & it wasn’t that expensive either.
Piet & Kayla Van Rensburg
The staff at iCare Electronic Repair have been great to work with. They've helped us out with everything from external hard drive repair to supplying components needed for day to day use.
Monte Prody
Great dependable service, took a iPhone 12 Pro in for screen replacement and it was completed in less the hour and the phone is working like a champ.
Dave Carlson
I've been to iCare twice in the past several months to repair my phone and I was completely satisfied with the service (very friendly and knowledgeable staff) both times. I will continue to go back to iCare in the future.
Matthew
Mark was super helpful and extremely professional! My cracked phone screen didn't take long at all to get repaired! Highly recommend!
Cole Thornton
I have been doing business with these guys for awhile. Their knowledge and attention to details is something you don't get at most places. Coupled with quality repairs and solid warranties, these guys know what they are doing. It seems like their team has a great thing going. I will be going back there next time I am in town. Thanks for the great work guys!
Rick Courtright
I am extremely happy with the service and the quick turnaround that iCare provided me on the repair of my phone. I would highly recommend using their services!
World Biggest Tomato
I High recommend going to this place. Mark he is a best in town got my phone fixed in a hour. Had so many problems with it he charged me a very reasonable price. Highly recommend this shop!!!
Todd Gross
I will continue to use them. They took care of my MacBook Pro, and brought it out of the doldrums, caused by a Malware, and it works perfectly. I will take all of my Apple products to them. Professional, and quick service. A+ service.
Todd Gross
This is the third time I've used them to work on Mac items. They have done an excellent job. They are great with communication and follow up appropriately. I will continue to use them for my Mac appliances. A++
Caron Berg
Great service. We live outside of Fargo, so they repaired the phone and used overnight shipping to return the repaired phone to us. Highly recommend.
shayna karuman
Went in today and was immediately helped by Marc who charismatically explained to me what might be going on with my phone! Came back an hour later not with an exact fix but pretty close! This place is affordable and the staff is very knowledgeable and polite! Thank you Marc got answering my million questions and even trying various ways to fix it! Prompt and professional !
Kayla Kemp
My laptop is as good as new! I had a way overdue battery that needed replacing and a CD stuck in my laptop that I couldn't get out. They had my computer back to me in just a few days and the staff was great!
Mason Vogt
This place has fast, friendly, and knowledgable staff. The price of my repair was also very reasonable. Would recommend iCare.
Rick Roscoe
I have a DJI drone that was seriously behind on needed firmware updates. iCare Electronics got it up to date at a very reasonable price and in a timely matter. Thank You!
Vincent Arnold
The staff was extremely knowledgeable and helpful. I wish the prices were a little lower, but the work provided was top notch. I have already recommended iCare to friends.
lsenerson
HIGHLY RECOMMEND! I had the screen replaced on my Samsung S4. Looks great! Fast & friendly service. Will go to them again.
Christine Ehrichs
Hello!
My laptop battery recently started going down hill after being plugged in for 2 weeks accidentally. I found the battery I needed but couldn't find a good supplier. Jeff was able to order the battery for me and help me get it installed.
Thank you!
Christine
Lyn Stoltenow
iCare helped rebuild my digital life after Idropped my phone in the deep part of the lake. Wouldn't go anywhere else.
John Ladwig
I had a new battery put in my phone 5 last week and was done within about an hour. Since then his work very well and I'm happy with the repair .John Ladwig
Shannon Monroe
Fast service! Got my screen replaced in under 2 hours. Great customer service. Update: I broke it again, back for second time in a month - great work again!
Landon Jochim
Brought in two iPhones one with the cracked screen and one that wasn't working at all and by the next day the screen was fixed and working good. The other iPhone seems to be working as well, great service fast repairs.
Miranda Larson
These guys are amazing! So professional and great prices. Dropped my phone in the toilet and did everything they told me not to do (by accident) and they still fixed it within a business day!
David Lipp
Great service and repair on four separate MacBook Pros. Highly recommend!
Dawn Carr
They have been great fixing our kiddos screens and my computer. Also very honest and will tell you if it's worth fixing or not! Thanks for all the work you have done for us!
Katlyn Balstad
Icare was fast and efficient at fixing my broken Mac screen. They are also one of the few places in town I could find that fix Mac retina screens. Also definitely more affordable than other places in town.
Neil K
I have brought several pieces in over the years and always happy with the service they provided, how quick the repairs were made, and the price I think is reasonable! I highly recommend!
Christina Johnson
Dropped my phone off, and it was repaired within a few hours. Battery replacement on a Nexus 6P. Great service, very fair price.
J L
Had my phone repaired today for a cracked screen. The people were very helpful and quick to make the repair. Affordable and quality work. Thank you!
Marisela Rios Santoyo
They fixed my iPad! And did an amazing job! Great customer service! I will always go here for my device repairs! And recommend.
Helmut Schmidt
They did a fine job of diagnosing my problem. The work was done quickly and the price was very reasonable. I have done business with them before and I would do so again.
Richard Jones
Awesome Place For All Computer Needs Staff Very Friendly & Knowledgeable At There Jobs I like How They Send Out A Email Follow-up On Any Issues After All Repairs... Keep Up The Great Work Guys
David Schimmelpfennig
Had a cracked screen replaced; time was quoted for 2 hours later, but it was fixed within an hour and I was notified by text and email. Reasonable price, very friendly staff.
Bill Schalow
Very positive experience. Dropped off my phone, 2 hours later it was done. Fair price, good service.
Jade Presents
Got my iPhone 8 screen repaired. It malfunctioned and they just had me bring it back in. Took 1 hour and they replaced it again for free. Works great!
Kyle Metzger
I brought an Xbox one in for repair and it was done in a day. Great service and fast turn around. Highly recommend!
Dennis Britton
iCare was great to work with, quick, and didn't cost me a ton. I definitely recommend them!
Jenny Kleingartner
As always, very impressed with the service I received last weekend. Replaced my phone battery quicker than quoted and have my phone up and going in no time. Thanks!
Ramey Grensteiner
They fixed my son's screen perfectly. The employees were so nice and easy to work with and the repair cost was reasonable, less than I expected.
Jim Heilman
Outstanding service. Quick repair and peace of mind knowing they stand behind the repair and replacement screen. Excellent experience.
Alyssa Vosburg
I needed to replace my iPhone 6 battery, and they were able to replace it within an hour, and it was around $80 :)
Detroit Lakes Area Let's Go Fishing
I had a led screen replaced on my Ipad 4. The service was fast! I enjoyed the friendly staff! I would suggest iCare to anyone needing Ipad repairs!!!!!
THANKS ... I will be back!!!
Lee Swanson
Great customer service. Had a broken MacBook Air that needed
a part and even though the part was unavailble the staff at ICare
was great--Highly recommended!
April Krenelka
Everyone was helpful and friendly, fixed my iPhone screen quickly, and the price was great compared to some competitors! No complaints.
Jodi Anderson
Did a great job fixing my daughters iPad. Fast, great work at great price. 5 stars!
Nancy
I was impressed with your employee named Brantyn. He was very patient while helping fix some glitches with my iphone. He has great people skills! Thank you very much Brantyn from MT!
Noreen Fahsholz
I've taken my stuff to these guys before and I ALWAYS recommend them to anyone asking about repairs. Their fast with repairs and so reasonable with their prices. Look no further. They'll take care of you here!
Jody Lamb
I had them order a new Macbook Pro Retina screen and install! Works like new! Decent communication, but overall a great experience!
Lee Koebernick
Quick friendly service! We have been using iCare for 6 years and every repair has worked perfectly.
Amy Watkin
The service was friendly, the store's hours are convenient, and when the replacement part stopped working they replaced it quickly with no extra charge. I would definitely recommend iCare.
Kayla Cash
Went to get my phone screen repaired after it cracked, the new screen didn't work properly so I went back the next day and they fixed it right away for me! Great service! I wouldn't go anywhere else in the FM area!
Alex Eck
it was amazing and they did everything i asked for. it was cost efficent as well. the only problem i have is that when they took apart my iphone the ear speaker was not as clear as before
Mary Goroski
My Google Pixel went black. Geek Squad failed, Verizon failed, iCare was super helpful and succeeded!
Thomas Woythal
Welcoming , time efficient , knowledgeable, good communication, follow through as promised, cost less than estimate. If I have any more problems ICare will be my first stop Tom J W
Rick Habedank
Samsung Note 5 screen and battery replacement. Done quickly! Ready when promised and at price they gave me beforehand. Excellent!
Chase Thompson
Was in Fargo for a 2 day conference. iCare was able to fix my iPad screen in time for me to pick up on my way out of town.
Steve Keller
Very happy with their service. Replaced the batteries on 2 iPhone 6S and they were done when they said they'd be done.
Goutham Vasam
Excellent repair service. My laptop was effected by lot of virus and display was off. They rectified this in 4 working days. I definitely would recommend their service.
Terri Almer
Excellent service. Very friendly staff. They had my battery replaced in just 2 hours!! I would highly recommend them to anyone.
Don Bachmeier
Swapped a hard drive for my laptop and transferred data as requested.
Answered all my questions and were clear on what was involved and range of costs for several options.
Walking distance from home was a real plus for me as well.
Jon Evert
Great service! I appreciate the quick and friendly response to my needs and the high quality of the service.
Dawn Lane-Mehl
Kate was outstanding. Her compassion and understanding were much appreciated. I would highly recommend her, as well as Jacob! Thank you for outstanding service!
Kunesh Kunesh
Great experience with Thomas, Mark, and any staff I deal with! So personable, knowledgeable, experienced!
Sergio Valencia
Showed up thinking I was too late to get it finished before they closed because I noticed only one person working and two others behind me in line. I've changed iPhone screens before and its taken me forever but this dude literally got it done in like 35 minutes!!
Tom Westerholm
Had my tv repaired here. Thought I was screwed and it was unfixable. They fixed it right up within a few days and it was extremely reasonable. I'm going to start taking all of my electronics there to be repaired.
Klaus N
I needed a new battery and WiFi antenna for my iPhone. Great experience. Fast service at a reasonable price.
Don Goldammer
Screen was damaged on iphone. Brought in, Mark helped me and within an hour was replaced and good to go. Love this place!
Karita Shockman
Great job of fixing my IPad screen in a very short time frame! Would highly recommend iCare.
Russ Richards
Every curve ball I through at Mark he hits a home run every time fixing my outlook not working and setting me up on a new phone that is more secure then the phone I was going to repair! Thank You iCare
Anne Nygaard
This was the only place I could find in town to fix a cracked screen for an iPad Air 2. It took a few days to get it back, but it works and looks good as new.
Jake Metcalf
Compassionate, great service, great communication, great pricing, these folks are truly awesome at what they do. Thank you guys!!!
Curtis Johnson
Great service. Gave me options without pressure to buy. Time frame was good on work.
Grant Brendemuhl
Mark's a beast. Brought my laptop in when the battery died and he literally had it swapped out with a new one in like 30 min.
Txbadgurl07
icare is amazing, I take all my devices there. Laid back and friendly atmosphere. Y'all are epic, keep up the awesome work!
Tamara Tandsater
The service was awesome, start to finish! I was called as soon as the part was received; and my phone was fixed within 2 hours.
Aicha Doume
Professional, and Pleasant. I'm very pleased with the worked that has been completed on all my devices serviced with iCare.
James Heley
My phone needed repair. Dropped it off at icare and within an hour they called saying it was ready. Great service!!
chris heiser
Great Service! The tech was easy to work with and even had my phone fixed fast. Def recommend.
Michael Jones
I realize it was just an iPhone battery replacement but it only took 30 minutes and the price was right !!!! As a veteran myself I appreciate that its veteran owned !!
Doug L
My wife had her screen replaced here and they got it done in less than 2 hours. Saved us about $30 too.
Tanya Akyuz
Amazing service. Fast! and they did a fantastic job. I won't go anywhere else for iPhone repair.
Christi Thielke
I had the screen replaced on my son's iphone 5c, service was fast and friendly. I would recommend iCare to others.
Nicole Donley
They did a great job on my screen, quick turn around service, and supplies on hand which makes me a happy customer!
Leaf
I am a repeat customer and I have no complaints. My computer was ready in less than 24 hours which was awesome. Friendly staff too!
Ethan Ober
Very professional and quick with their service, glad they could fix my phone for a very nice price
Jason Drake
Awesome, professional service! Same day turn around. I will be using iCare Wireless repair for all my future needs!
Briana Rabenberg
Broke my screen, brought it in, and it was fixed in less than two hours. The staff are friendly and everything is done well. I would recommend them to anyone.
Steve Hoiberg
Excellent experience. Great customer service before and after the repair to my computer. AND, they completed the repair much quicker than promised.
Jim Nelson
The service is excellent, cost is fair and the location is convenient. Thanks for saving me from buying a new phone!
Valerie Rinehardt
It was my sister that referred me to iCare Electronic which was an unknown business to me. I highly recommend them as they are very knowledgeable and professional .
Rich Owens
Very good to work with fast and reasonable on cost. I like that they call when it's done or something else needs to be fixed. Definitely have my business in the future.
michael knodle
They took care of my phone issues quickly, professionally and for a great price. Would strongly recommend them!