Reviews of Sprint Store. (Cell Phone Store) in Charleston (West Virginia).

Sprint Store

57 Reviews

20 Comments

Cell phone store

21 River Walk Mall, Charleston, WV 25303, United States

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Description

Information of Sprint Store, Cell phone store in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

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Reviews of Sprint Store

natasha ellis

If you shop this store ask for Summer. She is a very knowledgeable sales lady and she takes the time to explain everything to you. She is excellent! She didn’t receive commission on my sale and she still took time to explain everything and helped me with my phone. To me that’s excellent service! It wasn’t about commission it was about the customer. That doesn’t happen often in retail these days. If you want great service ask for Summer.

Jonathan Butts

Always friendly service and very helpful with phone troubleshooting

Patti Brown

This is my go to place for Sprint. I've always been treated well. The new phone set ups are faster! I've been a customer for 15 years.

Stacy Satterfield

My go to Sprint, Summer, rest of the gang are super. Willing to work with you, patient, humorous. All these things mount up to a good experience

Christian White

Staff are incredibly patient as usual. I usually come with someone who is not... technologically inclined, so sometimes it can be a bit tough to really describe what the issue is. Despite that (and often the issue not being related to Sprint), they do their best to help. (And, on the side, I am pretty happy with Sprint in general).

Surfside Annie

I love this Sprint store! The employees are always helpful, I could not get my sims card to save my apps, I took my phone here and the employee showed me how to fix it!!

Devon Wagoner

Great service. Helped us get a broken phone exchanged within 10 minutes. Thank you!!!

babytea

Staff is not of any help unless you are looking to buy a new phone every time you go in for anything..

Diane Wood

The staff, particularly Summer, was extremely helpful and patient. Highly recommend these folks.

susan-H-522

Evan was my angel today! He helped me understand charges on my bill. I walked in the store, was addressed immediately, waited on quickly, had all my questions answered, asked for and received a copy of my latest bill, and left a very happy customer in about 10 minutes. Thank you, Evan

Roy Justice

Need more assistance with customers. Long wait times, need more employees would help.

Roger Workman

Store employees are awesome I still hate sprint

PJ Thompson

I just got an Galaxy S6 Edge today and it will not let me operate it outside of wifi connection. This service costs too much to not be able to access it!!!!