Reviews of Verizon Authorized Retailer - Russell Cellular. (Cell Phone Store) in Albuquerque (New Mexico).

Verizon Authorized Retailer - Russell Cellular

237 Reviews

9 Comments

Cell phone store

Cell phone store

3510 Coors Blvd SW F, Albuquerque, NM 87121, United States

Description

Information of Verizon Authorized Retailer - Russell Cellular, Cell phone store in Albuquerque (New Mexico)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Verizon Authorized Retailer - Russell Cellular

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Reviews of Verizon Authorized Retailer - Russell Cellular

Samantha Rodriguez

Wilson was amazing. we went in & she helped us tremendously! we got a great deal! my husband and i were intrigued from the very moment we walked in! she was very knowledgeable & she was very personable & pleasant to talk to!!

Shanda Gaddy

Best experience at a cell phone store EVER! Tony was awesome and helped me get the perfect phone for me. He also helped me get all of the promotional deals or whatever so I got a bunch of accessories. He spent the extra time with me even after his shift ended so that I got everything I wanted. He is the best and I couldn't be happier with my experience. Will stay a Verizon customer for sure now. Highly recommend!

j f

The above 5 star rating is about the employee at the 3510 Coors Blvd SW Suite F location, Ryan. I don't know much else about the store or its particular product line. Ryan was very helpful to me today. He went above and beyond what was initially required of him, listening to my story and making calls to see how far he could assist me. The result was complete satisfaction with the issues I needed assistance with. This Verizon Authorized dealer is lucky to have him on board. He was polite, professional, and as I said, he didn't just spout off policy. He listened first, then took appropriate action. Need help with Verizon stuff? Hit this store up and ask for Ryan.

Ariel Rose

My husband and I had great experience starting lines for ourselves and our kids. Ryan helped us out today and he and the rest of the staff were awesome and very helpful. I know it’s tough times to be out working right now and I appreciate how they all handled customers efficiently and safely. They certainly aided us in getting the promotions we originally set out to receive as well as patiently walked us through the tech on the new devices, getting the warranties, our trade-ins, and the billing. I’d heard that it’s better to go to one of the few Verizon stores in town (who are low on apts) because they can offer a lot of deals, but I’m glad we checked out our local store near us because our customer care was fantastic as well as the quality of service we received. We will be life-long customers!

Darlene Baca

Ryan is very easy going, and easy to work with. Extremely knowledgeable in every aspect of his job, very professional. Treats his customers with dignity and respect, takes the time to thoroughly explain to customers and answers all questions in detail. As long as Ryan continues to work here, I will return for any services I may need. Thank you Ryan!

Kathleen Weirick

Very customer oriented. Ryan was able to offer help with questions that both my husband and I asked him. If he was unsure , he looked for information on the internet, or packaging information on products. I wanted a quick charger but needed to pick one that my case with gold on it would charge the phone. One product would and another product would not. Ryan was also able to answer questions regarding setup of my phone. My husband had a screen protector put on an older model of I phone . She was the only female employee and did an outstanding job. We are so please that we will return again to the Russell Verizon store.

Theresa Ortiz

Ryan was very welcoming and he took his time explaining the different phones and plans. I’m usually very intimidated when making these type of purchases, but Ryan made it easy and I would definitely recommend your store when people are looking for new phones. Great job Ryan!

Marie Parks

Ryan was very knowledgeable and took the time to explain how my iPhone 12 Pro Max works. It’s very different than my iPhone 7 Plus so he was very helpful. He took the time to show me several phone cases that were in the back. Ryan is an excellent employee

Connie Lee

Ryan helped me to find the perfect plan for me and my husband. We are older folks and he was extremely patient with me and very kind. He explained everything thoroughly and I felt confident th

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